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Location: Botswana Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The Supply Chain Technical Advisor is a U.S. Government (USG)–funded position that will be seconded to the Government of Botswana’s Transition Management Unit (TMU). The Advisor will support the Government of Botswana in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. The Advisor will provide high-level technical guidance to the Botswana Ministry of Health (MOH) including NAHPA and CMS and Ministry of Local Government and Traditional Affairs (MLGTA) on strengthening national healthcare supply chain systems in accordance with the Memorandum of Understanding (MOU) signed between the Governments of Botswana and the United States. The Advisor will work day‑to‑day alongside Botswana government staff as a core member of the TMU to strengthen Botswana’s capacity to plan, finance, manage, and sustain healthcare commodities and supply chain functions, to ensure consistent, efficient, accountable, and transparent delivery of medicines and medical supplies. The Advisor will help ensure the successful implementation of Botswana’s strategies to achieve a cost-effective, resilient, and well‑functioning supply chain that supports lifesaving HIV service delivery and advances Botswana’s path to self‑reliance, in alignment with U.S. Government global health policy and the MOU. The Advisor will also work directly with the Department of State foreign assistance team to guide USG investments in supply chain and procurement and will serve as a key liaison between the Department of State, the U.S. interagency, the Botswana Government, international organizations, and donor agencies to ensure coordinated and effective program delivery. The Supply Chain Technical Advisor will support the Botswana‑based USG Health Assistance / foreign assistance team, the Ministry of Health, CMS, NAHPA, and the Ministry of Local Government and Traditional Affairs to plan, coordinate, and oversee the strengthening of the national healthcare supply chain. Working alongside government counterparts within the TMU, the Advisor will lead and inform the development of strategic guidance to strengthen Botswana’s capacity to manage and sustain HIV and other priority healthcare commodities ; improve forecasting and supply planning,  strengthen real-time monitoring of stock levels including stock management and quantification; lower procurement costs, including through pooled or coordinated procurement where appropriate; and better integrate donor‑funded supply chain activities into national systems and programming. The Advisor will help ensure the implementation of cost‑effective, sustainable, lifesaving HIV service delivery in alignment with the MOU between the Governments of Botswana and the United States and U.S. Government global health priorities. Overall Objective of Assignment The Supply Chain Technical Advisor will serve as a senior technical advisor in strategic planning, budgeting, implementation, monitoring, and evaluation of supply chain and procurement aspects of Botswana’s HIV/AIDS portfolio, within an integrated health systems approach. The Advisor will function as a primary subject matter expert on health supply chain and procurement for both the TMU and the Department of State foreign assistance team. The Advisor will lead and support policy, strategic, and technical engagements on supply chain and procurement with the MOH, MLGTA, the National AIDS and Health Promotion Agency (NAHPA), CMS, the TMU, and the U.S. Government interagency, as well as with international and bilateral organizations and other donor agencies, to address technical issues and coordinate efforts to strengthen HIV/AIDS and broader health supply chains. Work may include serving as a Program/Project Manager for targeted interventions; providing high‑level technical assistance to Botswana counterparts in the development and implementation of policies, strategic plans, and operational guidance; and advising the Department of State on the design, prioritization, and course‑correction of USG investments in supply chain and procurement. The Advisor will promote and help manage a well‑coordinated, government‑led approach to supply chain and procurement across stakeholders. Responsibilities Supply Chain Support to the Botswana National HIV program (50%) Program Planning and Implementation As part of the joint GoB/USG TMU, work closely with the Government of Botswana to lead and support the strategic planning and implementation of GoB‑ and USG‑supported efforts to improve HIV and related health supply chain and procurement. Monitor and support scale up of planned interventions by participating in fieldwork to improve delivery of supply chain interventions at national and sub-national levels. Provide supply chain–related technical input through the TMU, ensuring evidence-based practices are adopted and aligned with GoB policies and broader global health best practices. Provide technical and programmatic leadership to strengthen the design, implementation and scale up of HIV supply chain and procurement systems strengthening initiatives as indicated in the workplan. Where appropriate, support the use of the pooled procurement mechanisms. Provide direct supply chain and procurement technical support as needed for the rollout of HIV prevention or treatment innovations. Performance Monitoring and Evaluation Monitor and analyze program implementation against established indicators, identifying performance gaps and barriers. Provide actionable recommendations to improve supply chain and procurement. Collaborate with technical advisors and government staff to institutionalize and scale up supply chain and procurement improvements and initiatives. Facilitate routine reviews, including service delivery processes, program reviews, and Data Quality Assessments, ensuring evidence-based adjustments to strategies and operational plans. Promote the integration and effective use of routine data systems to strengthen evidence-based decision and system strengthening activities. Supply Chain Audit and Interface for Transition In collaboration with MOH, MLGTA, and relevant supply chain counterparts, provide technical guidance for the design and implementation of any supply chain audit(s) needed to support the transition of HIV services, including mapping current USGsupported commodity flows, warehousing, distribution, and lastmile delivery for facility and community platforms. Support GoB counterparts to use supply chain audit findings to identify risks to commodity security associated with the transition (e.g., stockouts, delays, accountability gaps) and to develop mitigation plans and implementation timelines. Ensure that recommendations from supply chain audits are incorporated into transition plans, costed implementation plans, and relevant national or sub‑national operational guidelines. Partner Coordination and Resource Management Serve as the technical liaison on supply chain for DoS to NAHPA, MOH, MLGTA, Global Fund, World Bank and other stakeholders to harmonize technical approaches and systems performance across the portfolio. Contribute to the joint planning, reviews and coordination platforms to ensure harmonized implementation across the health sector. Strengthen effective use of resources by providing as needed support for supply chain aspects of Global Fund grant applications, workplans, and implementation reviews, ensuring alignment with grant objectives. Document and share best practices and innovations to expand the impact of successful supply chain strategies nationwide. As needed collaborate with stakeholders to strengthen pre-service and in service training to support supply chain and procurement. Program Management Support to the Department of State (DoS) Health Assistance Office (50%) Provide high‑level technical oversight and strategic guidance for the supply chain and procurement components of the USG health portfolio in Botswana, ensuring alignment with U.S. Government global health strategy, the MOU implementation plan, and the Government of Botswana’s national HIV and other health program strategies. Shape USG program design and investment decisions by contributing to performance frameworks, budgets, and implementation plans that prioritize sustainable, life‑saving HIV and other essential health services and strengthen national supply chain systems. Review implementing partners’ workplans and progress reports to ensure compliance with program strategies and optimize service delivery. Monitor program performance (identifying gap and bottle necks) and support continuous quality improvements to strengthen data driven solutions to improve the supply chain. Conduct site visits and field assessments to verify programmatic data and observe project implementation, providing direct feedback to the DoS office. Produce high-quality documentation, including briefing notes, portfolio summaries, and technical reports, to synthesize progress, highlight achievements, and outline challenges with actionable recommendations. Technical Assistance to the DoS Team Provide strategic guidance on Supply Chain and Procurement for HIV/AIDS in the context of evolving policies and regulatory environments. Advise the Department of State foreign assistance team on prioritization, sequencing, and risk management for USG investments in supply chain and procurement, including recommendations for course corrections based on performance and evolving context. Support the DoS team and implementing partners in program design and results-based management for systems strengthening. Monitor national supply chain policy developments, ensuring U.S. government investments remain consistent with the MOU implementation plan, national priorities, and the Botswana National Strategic Plan. Facilitate stakeholder engagement with the Government of Botswana, Global Fund, civil society, and other partners to harmonize programming and strengthen collaboration. Serve as liaison for DOS to support capacity of Botswana’s supply chain system to improve and deliver sustainable health systems improvements for service delivery. Deliverables: Meeting Reports: Submit detailed reports from key meetings with government, interagency groups, technical working groups (TWGs), donors, and implementing partners. Reports should include actionable recommendations and follow-up plans. Weekly Updates: Provide concise weekly updates to the DOS Health Assistance Team Lead or designee, summarizing key activities, progress, and challenges. Monthly Performance Reports: Deliver comprehensive monthly reports summarizing program achievements, challenges, and data-driven recommendations for improvement. Include quantitative stock management metrics. Field Visit Reports: Conduct and document at least two field visits per month, providing detailed assessments of program implementation, data quality, and service delivery outcomes. Technical Guidance Documents: Develop and submit at least one internal technical guidance documents or policy briefs per quarter, identifying and addressing critical gaps or emerging issues in supply chain. Implementation tracking: Co-develop quarterly updates on the Supply Chain assistance with Government of Botswana counterpart for sharing with the Transition Management Unit Lead and USG health leads. REPORTING: The Supply Chain Technical Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to the U.S. Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. The format for reporting may be adjusted with concurrence from the COR. SUPERVISION: In addition to LEAP Global supervisors and points of contact, the Supply Chain Technical Advisor will report programmatically to the Department of State Health Assistance / foreign assistance team lead or his/her designee and will have no formal supervisory responsibility. The Advisor will also have an onsite manager/supervisor within the Transition Management Unit, based with the Government of Botswana, who will provide day‑to‑day technical and operational direction consistent with the roles and responsibilities described above. Qualifications Master’s degree or local equivalent from an accredited program in Pharmacy, Public Health, Medicine, or Supply Chain Management. Minimum 7 years of experience in global health initiatives, HIV/AIDS programs, or public health systems management. Demonstrated experience in public health supply chain management and program development. Demonstrated experience with procurement, warehousing, distribution, and inventory management of health commodities. Experience supporting the implementation of electronic inventory management systems and data reporting tools. Proven ability to build capacity and train government or partner staff in supply chain best practices. Strong knowledge of HIV/AIDS service delivery, commodities procurement, and public health programs in Sub-Saharan Africa. Ability to quantitatively and qualitatively analyze program data, monitor performance, and evaluate progress. Excellent English verbal and written communication skills. Ability to work independently and collaboratively across governments, multilateral institutions, non-governmental organizations, and the private sector. Prior experience working with the U.S. government is preferred but not required. Preferred Criteria Relevant technical experience obtained in Botswana and strong knowledge of the local health system and cultural context. Excellent written and oral communication in Setswana. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Product at Baseten is a nascent function. Our company today has a strong engineering culture, is heavily customer-obsessed, and moves fast. We're building the product function now, and you'd be one of the people who defines it. You'll work directly with our founders and with some of the best systems and AI engineers, and you'll set the standard for what product looks like here. PMs at Baseten don't sit above engineers. You earn ownership by being technical, finding the truth in front of customers, building great cross-functional relationships, and shipping great product experiences. Once a model is deployed, keeping it fast, reliable, and economical at scale is where production inference is won or lost. You'll own the surface that makes that happen: how deployments autoscale, how traffic is routed, how the system fails over, and how workloads scale across clusters and regions. You'll own these as products end to end, both how they work under the hood and how customers configure and observe them, and you'll set the roadmap that infrastructure and product teams alike can build toward. This space is still evolving. Think cloud infrastructure in the mid-2000s. Your job is to make it 10x easier to reliably scale and serve AI models in production, and to set the market standard. This role is a great fit if you love getting deep in the technical details, and if you'd rather do whatever it takes to ship for customers than stay in the strategy, UX, or docs layer. You're drawn to platforms, systems, GPUs, models, and scaling infrastructure more than to applied AI, and you find real satisfaction in the foundational, sometimes unglamorous work that makes AI systems reliable and scalable at the infrastructure level. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Product and Infrastructure teams: - How we built Multi-cloud Capacity Management (MCM) https://www.baseten.co/blog/how-we-built-multi-cloud-capacity-management/ - How the Baseten Delivery Network (BDN) makes cold starts fast https://www.baseten.co/blog/how-the-baseten-delivery-network-bdn-makes-cold-starts-fast/ - Baseten brings AI video to life on Nebius https://www.baseten.co/blog/ai-video-nebius-baseten-inference-stack/ RESPONSIBILITIES - Own how workloads scale and where they land, from autoscaling to demand (up under load, down to zero when idle) to a single placement policy that expresses region, compliance regime, and capacity preference. - Give compliance-bound workloads right-of-way on sensitive capacity. - Make production inference reliable by default, so every request reaches a healthy replica and rolling deploys never drop traffic. - Define region-aware routing, with multi-region and active-active failover as first-class policy, plus health-aware recovery from stuck or bad replicas. - Build the release engine beneath safe rollouts: the traffic-shifting that powers canary, shadow, and A/B, along with warm-ups, drain, and probes. - Push the cost and performance frontier for serving AI at scale across latency, throughput, uptime, and cost efficiency. - Drive a measurable decline in MTTR through self-serve incident management. - Set the roadmap that infrastructure and product teams build toward, and own each capability end to end, from backend behavior through the customer-facing configuration and observability surface. REQUIREMENTS - 8+ years in product management, including deep experience with infrastructure, distributed systems, or ML serving. - Fluency reasoning about scaling, routing, failover, and the cost/performance frontier, at a level that earns the respect of staff engineers. - Experience owning capabilities end to end, backend through UX, rather than a single slice. - Track record driving cross-team roadmaps and the dependencies beneath them. - Comfort defining a category that doesn't fully exist yet. NICE TO HAVE - Hands-on experience with GPU infrastructure. - Experience with Kubernetes. - Experience with serving frameworks like vLLM, TensorRT-LLM, or SGLang. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Baku Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications and Skills 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements. Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm). JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Baku Workplace: remote We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents. Qualifications and Skills 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: United States Workplace: Remote Join us in revolutionizing Observability for Developers!  We’re on a mission to redefine how engineers monitor, debug, and scale their production applications using ClickStack. An open-source platform that transforms telemetry data into actionable insights. Imagine a world where logs, metrics, traces, and session replays come together seamlessly to pinpoint root causes faster than ever before.  If you've ever been jolted awake at 2 AM, frustrated with Grafana, Datadog, or Elastic for not delivering the answers you need, you’ll resonate with the problem we’re solving. And now, you can help us solve it. We’re hiring a Senior Backend Engineer to help us build a petabyte-scale, high-performance observability platform with a laser focus on crafting an amazing developer experience. WHAT YOU'LL DO: - Shape the product: Own and build key backend services and infrastructure that power our observability platform, ensuring reliable, high-throughput data pipelines and APIs that developers depend on every day. - Engage with the community: Collaborate with open-source contributors and customers, solve their challenges, and incorporate their feedback into our backend architecture and API design. - Tackle technical challenges: Design and implement scalable backend systems capable of ingesting, processing, and querying petabytes of observability data. You'll build the foundational services that empower engineers to crack production issues like never before. WHO YOU ARE: - A backend engineer who excels at building reliable, performant services in TypeScript and Node.js. - A creative problem-solver who thrives in a fast-paced environment. - Driven to ship features that make a tangible impact for customers. - Eager to learn and push boundaries, embracing new technologies and approaches. - Love what you do and are passionate about software. - Move fast and learn from mistakes. - Love the freedom to create with minimal interruptions. WHAT YOU BRING: - 5+ years of software engineering experience with a strong focus on backend development, with a preference for building developer tools or infrastructure. - Strong TypeScript and Node.js skills (experience with Express, Fastify, or similar frameworks). - Solid understanding of API design, distributed systems, and data modeling. - Experience with Go is a plus — you'll occasionally contribute to Go-based services. - Familiarity with containerized environments (Docker, Kubernetes). - A passion for open source and the developer community. - Experience creating developer tooling and an eye for how to design for developers. BONUS POINTS: - Experience with ClickHouse, PostgreSQL, or other analytical/OLTP databases. - Strong opinions on observability tools and a vision for making them 10x better. - Familiarity with OpenTelemetry, logging pipelines, or metrics infrastructure. - Experience with SDKs or client library design. - Exposure to message queues, streaming systems (Kafka, NATS), or event-driven architectures. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: United States Workplace: Remote Join us in revolutionizing Observability for Developers!  We’re on a mission to redefine how engineers monitor, debug, and scale their production applications using ClickStack. An open-source platform that transforms telemetry data into actionable insights. Imagine a world where logs, metrics, traces, and session replays come together seamlessly to pinpoint root causes faster than ever before.  If you've ever been jolted awake at 2 AM, frustrated with Grafana, Datadog, or Elastic for not delivering the answers you need, you’ll resonate with the problem we’re solving. And now, you can help us solve it. We’re hiring a Senior Backend Engineer to help us build a petabyte-scale, high-performance observability platform with a laser focus on crafting an amazing developer experience. WHAT YOU'LL DO: - Shape the product: Own and build key backend services and infrastructure that power our observability platform, ensuring reliable, high-throughput data pipelines and APIs that developers depend on every day. - Engage with the community: Collaborate with open-source contributors and customers, solve their challenges, and incorporate their feedback into our backend architecture and API design. - Tackle technical challenges: Design and implement scalable backend systems capable of ingesting, processing, and querying petabytes of observability data. You'll build the foundational services that empower engineers to crack production issues like never before. WHO YOU ARE: - A backend engineer who excels at building reliable, performant services in TypeScript and Node.js. - A creative problem-solver who thrives in a fast-paced environment. - Driven to ship features that make a tangible impact for customers. - Eager to learn and push boundaries, embracing new technologies and approaches. - Love what you do and are passionate about software. - Move fast and learn from mistakes. - Love the freedom to create with minimal interruptions. WHAT YOU BRING: - 5+ years of software engineering experience with a strong focus on backend development, with a preference for building developer tools or infrastructure. - Strong TypeScript and Node.js skills (experience with Express, Fastify, or similar frameworks). - Solid understanding of API design, distributed systems, and data modeling. - Experience with Go is a plus — you'll occasionally contribute to Go-based services. - Familiarity with containerized environments (Docker, Kubernetes). - A passion for open source and the developer community. - Experience creating developer tooling and an eye for how to design for developers. BONUS POINTS: - Experience with ClickHouse, PostgreSQL, or other analytical/OLTP databases. - Strong opinions on observability tools and a vision for making them 10x better. - Familiarity with OpenTelemetry, logging pipelines, or metrics infrastructure. - Experience with SDKs or client library design. - Exposure to message queues, streaming systems (Kafka, NATS), or event-driven architectures. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: United States Workplace: Remote Join us in revolutionizing Observability for Developers!  We’re on a mission to redefine how engineers monitor, debug, and scale their production applications using ClickStack. An open-source platform that transforms telemetry data into actionable insights. Imagine a world where logs, metrics, traces, and session replays come together seamlessly to pinpoint root causes faster than ever before.  If you've ever been jolted awake at 2 AM, frustrated with Grafana, Datadog, or Elastic for not delivering the answers you need, you’ll resonate with the problem we’re solving. And now, you can help us solve it. We’re hiring a Senior Backend Engineer to help us build a petabyte-scale, high-performance observability platform with a laser focus on crafting an amazing developer experience. WHAT YOU'LL DO: - Shape the product: Own and build key backend services and infrastructure that power our observability platform, ensuring reliable, high-throughput data pipelines and APIs that developers depend on every day. - Engage with the community: Collaborate with open-source contributors and customers, solve their challenges, and incorporate their feedback into our backend architecture and API design. - Tackle technical challenges: Design and implement scalable backend systems capable of ingesting, processing, and querying petabytes of observability data. You'll build the foundational services that empower engineers to crack production issues like never before. WHO YOU ARE: - A backend engineer who excels at building reliable, performant services in TypeScript and Node.js. - A creative problem-solver who thrives in a fast-paced environment. - Driven to ship features that make a tangible impact for customers. - Eager to learn and push boundaries, embracing new technologies and approaches. - Love what you do and are passionate about software. - Move fast and learn from mistakes. - Love the freedom to create with minimal interruptions. WHAT YOU BRING: - 5+ years of software engineering experience with a strong focus on backend development, with a preference for building developer tools or infrastructure. - Strong TypeScript and Node.js skills (experience with Express, Fastify, or similar frameworks). - Solid understanding of API design, distributed systems, and data modeling. - Experience with Go is a plus — you'll occasionally contribute to Go-based services. - Familiarity with containerized environments (Docker, Kubernetes). - A passion for open source and the developer community. - Experience creating developer tooling and an eye for how to design for developers. BONUS POINTS: - Experience with ClickHouse, PostgreSQL, or other analytical/OLTP databases. - Strong opinions on observability tools and a vision for making them 10x better. - Familiarity with OpenTelemetry, logging pipelines, or metrics infrastructure. - Experience with SDKs or client library design. - Exposure to message queues, streaming systems (Kafka, NATS), or event-driven architectures. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: United States Workplace: Remote Join us in revolutionizing Observability for Developers!  We’re on a mission to redefine how engineers monitor, debug, and scale their production applications using ClickStack. An open-source platform that transforms telemetry data into actionable insights. Imagine a world where logs, metrics, traces, and session replays come together seamlessly to pinpoint root causes faster than ever before.  If you've ever been jolted awake at 2 AM, frustrated with Grafana, Datadog, or Elastic for not delivering the answers you need, you’ll resonate with the problem we’re solving. And now, you can help us solve it. We’re hiring a Senior Backend Engineer to help us build a petabyte-scale, high-performance observability platform with a laser focus on crafting an amazing developer experience. WHAT YOU'LL DO: - Shape the product: Own and build key backend services and infrastructure that power our observability platform, ensuring reliable, high-throughput data pipelines and APIs that developers depend on every day. - Engage with the community: Collaborate with open-source contributors and customers, solve their challenges, and incorporate their feedback into our backend architecture and API design. - Tackle technical challenges: Design and implement scalable backend systems capable of ingesting, processing, and querying petabytes of observability data. You'll build the foundational services that empower engineers to crack production issues like never before. WHO YOU ARE: - A backend engineer who excels at building reliable, performant services in TypeScript and Node.js. - A creative problem-solver who thrives in a fast-paced environment. - Driven to ship features that make a tangible impact for customers. - Eager to learn and push boundaries, embracing new technologies and approaches. - Love what you do and are passionate about software. - Move fast and learn from mistakes. - Love the freedom to create with minimal interruptions. WHAT YOU BRING: - 5+ years of software engineering experience with a strong focus on backend development, with a preference for building developer tools or infrastructure. - Strong TypeScript and Node.js skills (experience with Express, Fastify, or similar frameworks). - Solid understanding of API design, distributed systems, and data modeling. - Experience with Go is a plus — you'll occasionally contribute to Go-based services. - Familiarity with containerized environments (Docker, Kubernetes). - A passion for open source and the developer community. - Experience creating developer tooling and an eye for how to design for developers. BONUS POINTS: - Experience with ClickHouse, PostgreSQL, or other analytical/OLTP databases. - Strong opinions on observability tools and a vision for making them 10x better. - Familiarity with OpenTelemetry, logging pipelines, or metrics infrastructure. - Experience with SDKs or client library design. - Exposure to message queues, streaming systems (Kafka, NATS), or event-driven architectures. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: United States Workplace: Remote Join us in revolutionizing Observability for Developers!  We’re on a mission to redefine how engineers monitor, debug, and scale their production applications using ClickStack. An open-source platform that transforms telemetry data into actionable insights. Imagine a world where logs, metrics, traces, and session replays come together seamlessly to pinpoint root causes faster than ever before.  If you've ever been jolted awake at 2 AM, frustrated with Grafana, Datadog, or Elastic for not delivering the answers you need, you’ll resonate with the problem we’re solving. And now, you can help us solve it. We’re hiring a Senior Backend Engineer to help us build a petabyte-scale, high-performance observability platform with a laser focus on crafting an amazing developer experience. WHAT YOU'LL DO: - Shape the product: Own and build key backend services and infrastructure that power our observability platform, ensuring reliable, high-throughput data pipelines and APIs that developers depend on every day. - Engage with the community: Collaborate with open-source contributors and customers, solve their challenges, and incorporate their feedback into our backend architecture and API design. - Tackle technical challenges: Design and implement scalable backend systems capable of ingesting, processing, and querying petabytes of observability data. You'll build the foundational services that empower engineers to crack production issues like never before. WHO YOU ARE: - A backend engineer who excels at building reliable, performant services in TypeScript and Node.js. - A creative problem-solver who thrives in a fast-paced environment. - Driven to ship features that make a tangible impact for customers. - Eager to learn and push boundaries, embracing new technologies and approaches. - Love what you do and are passionate about software. - Move fast and learn from mistakes. - Love the freedom to create with minimal interruptions. WHAT YOU BRING: - 5+ years of software engineering experience with a strong focus on backend development, with a preference for building developer tools or infrastructure. - Strong TypeScript and Node.js skills (experience with Express, Fastify, or similar frameworks). - Solid understanding of API design, distributed systems, and data modeling. - Experience with Go is a plus — you'll occasionally contribute to Go-based services. - Familiarity with containerized environments (Docker, Kubernetes). - A passion for open source and the developer community. - Experience creating developer tooling and an eye for how to design for developers. BONUS POINTS: - Experience with ClickHouse, PostgreSQL, or other analytical/OLTP databases. - Strong opinions on observability tools and a vision for making them 10x better. - Familiarity with OpenTelemetry, logging pipelines, or metrics infrastructure. - Experience with SDKs or client library design. - Exposure to message queues, streaming systems (Kafka, NATS), or event-driven architectures. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a senior software engineer to join our Kubernetes product team. As a member of that team, you will build the operators and addons; the former, offering complete lifecycle management of mission-critical components, and the latter, a zero-ops experience for seamlessly integrating projects into your Kubernetes. You will gain familiarity with the latest features in Kubernetes and look to incorporate the best of open-source to bring functionality to our end-users. You will collaborate with industry peers and partners to bring the right solutions to our customers. This is an exciting opportunity for a senior software engineer passionate about open source software, Linux, Golang, Python and Kubernetes. Location : This is a remote position available in EMEA and the Americas. What you will focus on Work closely with other leads, assuming joint responsibility for outcomes at the team, department, and company level. Mentor, develop, and advise colleagues on their career progression. Write high-quality code to create new features Debug issues and interact with a vibrant community Collaborate proactively with a distributed team Work from home with global travel 2 to 4 weeks for internal and external events What we are looking for in you You are a Golang developer also fluent in Python You have experience with Kubernetes You have strong written and verbal communication skills You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree You love technology and working with brilliant people What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Kuala Lumpur; Baku; Serbia Workplace: remote ABOUT YOU   We are seeking a highly analytical and hands-on Senior FinOps Engineer to lead and mature our cloud and infrastructure financial management capabilities across GCP, AWS, and on-prem environments. As part of our talented infrastructure team, you will drive cost transparency, optimize cloud spend at scale, and partner with engineering, product, and finance teams to ensure that Xsolla’s global infrastructure is efficient, predictable, and aligned with business priorities.   The ideal candidate brings a deep technical understanding of modern cloud platforms (GCP / AWS) and experience working in Kubernetes-centric environments. You excel at turning complex usage patterns into actionable insights, influencing technical teams, and establishing a culture of cost accountability and data-driven decision-making. You balance tactical optimizations with long-term architectural improvements and know how to navigate both engineering conversations and executive discussions.   If you’re passionate about building scalable FinOps practices in a fast-growing, product-led company—and want to directly impact how we run and scale our global platform—we’d love to hear from you.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Lead the cloud cost optimization strategy across GCP, AWS, and on-prem infrastructure, ensuring efficiency, transparency, and financial predictability Analyze compute, storage, networking, and Kubernetes resource usage to identify actionable cost-saving opportunities without compromising performance or reliability Build and maintain forecasting models, dashboards, and automated reporting that provide real-time visibility into cost drivers and trends across teams and services Develop and implement tagging/labeling standards, budgeting processes, and governance policies to enable cross-organizational accountability Collaborate closely with Engineering, Finance, and Product to guide workload placement, architecture decisions, and scaling strategies Drive adoption of FinOps best practices including rightsizing, reservation planning, autoscaling optimizations, multi-cloud efficiency, and cost-effective storage strategies Create and refine internal tooling, automation, and pipelines for cost monitoring, anomaly detection, and usage attribution across Kubernetes clusters, virtual machines and physical servers, located both in datacenters and cloud providers Advocate for a cost-aware culture by training engineering teams, running FinOps reviews, and communicating insights to both technical and non-technical stakeholders Stay up to date with the latest cloud pricing models, vendor offerings, and industry trends to continuously evolve Xsolla’s FinOps maturity Qualifications: 5+ years of experience in cloud infrastructure, platform engineering, SRE, or DevOps roles with a strong focus on cost optimization Hands-on experience with GCP (priority) and AWS; strong understanding of cloud pricing models, resource types, and cost management tooling Deep knowledge of Kubernetes resource allocation, autoscaling, workload placement, and cost attribution in distributed environments Proficiency with cloud cost tools (GCP Billing exports, BigQuery, AWS CUR, 3rd party cost monitoring tools (Kubecost, CloudHealth), cost monitoring features in observability tools, custom dashboards, etc.) Strong analytical and data-engineering skills, able to build dashboards, SQL-based pipelines, and forecasting models Experience driving cross-functional initiatives and influencing engineering, product, and finance stakeholders Excellent communication skills with the ability to translate technical concepts into business-focused recommendations Fluent in English (written and verbal) Nice To Have: GCP and/or AWS cloud certifications (on Professional level, preferable) Understanding of FinOps Framework practices or FinOps Certified Practitioner certification Prior experience in gaming, high-growth tech, SaaS, or multi-cloud platform environments Familiarity with chargeback/showback models, internal cost allocation systems, or multi-tenant architectureExperience with Terraform, Helm, or GitOps workflows in cost-related automation Background in data analytics, cloud architecture, or financial modeling The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

Location: Australia Note: This position can be based remotely in Australia, Singapore, Japan We are committed to providing our customers with reliable and secure services at ClickHouse. To continue this, we are building out our Site Reliability Engineering team in ClickHouse Core. As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and guide them to implement ClickHouse in the best way for our customers. You will also own the areas of managing engineering escalation management and response, investigations, post-mortem analysis including running blameless postmortems, and continuous improvement of how Clickhouse is run and optimized in the cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse in ClickHouse Cloud. What will you do? - Continuously improve the reliability and performance of ClickHouse core. - Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers.  - Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements. - Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. - Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities. - Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact. About you: - Bachelor’s or Master’s degree in Computer Science or a related field. - At least 5 years of experience in Reliability Engineering, QA or customer facing engineering. - Previous experience operating ClickHouse or other SQL databases in production.  - Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus. - Scripting experience with Shell or Python,and ability to read and understand C++ code. - Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform. - You are a strong problem-solver and have solid production debugging skills. - You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward. - You have a high level of responsibility, ownership, and accountability. - Excellent communication skills PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Japan Note: This position can be based remotely in any country where ClickHouse has a hiring presence. We are committed to providing our customers with reliable and secure services at ClickHouse. To continue this, we are building out our Site Reliability Engineering team in ClickHouse Core. As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and guide them to implement ClickHouse in the best way for our customers. You will also own the areas of managing engineering escalation management and response, investigations, post-mortem analysis including running blameless postmortems, and continuous improvement of how Clickhouse is run and optimized in the cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse in ClickHouse Cloud. What will you do? - Continuously improve the reliability and performance of ClickHouse core. - Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers.  - Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements. - Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. - Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities. - Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact. About you: - Bachelor’s or Master’s degree in Computer Science or a related field. - At least 5 years of experience in Reliability Engineering, QA or customer facing engineering. - Previous experience operating ClickHouse or other SQL databases in production.  - Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus. - Scripting experience with Shell or Python,and ability to read and understand C++ code. - Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform. - You are a strong problem-solver and have solid production debugging skills. - You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward. - You have a high level of responsibility, ownership, and accountability. - Excellent communication skills PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Singapore Note: This position can be based remotely in the United Kingdom, Germany, or the Netherlands. We are committed to providing our customers with reliable and secure services at ClickHouse. To continue this, we are building out our Site Reliability Engineering team in ClickHouse Core. As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and guide them to implement ClickHouse in the best way for our customers. You will also own the areas of managing engineering escalation management and response, investigations, post-mortem analysis including running blameless postmortems, and continuous improvement of how Clickhouse is run and optimized in the cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse in ClickHouse Cloud. What will you do? - Continuously improve the reliability and performance of ClickHouse core. - Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers.  - Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements. - Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. - Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities. - Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact. About you: - Bachelor’s or Master’s degree in Computer Science or a related field. - At least 5 years of experience in Reliability Engineering, QA or customer facing engineering. - Previous experience operating ClickHouse or other SQL databases in production.  - Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus. - Scripting experience with Shell or Python,and ability to read and understand C++ code. - Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform. - You are a strong problem-solver and have solid production debugging skills. - You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward. - You have a high level of responsibility, ownership, and accountability. - Excellent communication skills PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: EMEA Note: This position can be based remotely in the Netherlands, UK, or Germany. We are committed to providing our customers with reliable and secure services at ClickHouse. To continue this, we are building out our Site Reliability Engineering team in ClickHouse Core. As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and guide them to implement ClickHouse in the best way for our customers. You will also own the areas of managing engineering escalation management and response, investigations, post-mortem analysis including running blameless postmortems, and continuous improvement of how Clickhouse is run and optimized in the cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse in ClickHouse Cloud. What will you do? - Continuously improve the reliability and performance of ClickHouse core. - Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers.  - Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements. - Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. - Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities. - Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact. About you: - Bachelor’s or Master’s degree in Computer Science or a related field. - At least 5 years of experience in Reliability Engineering, QA or customer facing engineering. - Previous experience operating ClickHouse or other SQL databases in production.  - Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus. - Scripting experience with Shell or Python,and ability to read and understand C++ code. - Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform. - You are a strong problem-solver and have solid production debugging skills. - You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward. - You have a high level of responsibility, ownership, and accountability. - Excellent communication skills PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: EMEA Note: This position can be based remotely in the Netherlands, UK, or Germany. - We are committed to providing our customers with reliable and secure services at ClickHouse. To continue this, we are building out our Site Reliability Engineering team in ClickHouse Core. As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and guide them to implement ClickHouse in the best way for our customers. You will also own the areas of managing engineering escalation management and response, investigations, post-mortem analysis including running blameless postmortems, and continuous improvement of how Clickhouse is run and optimized in the cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse in ClickHouse Cloud. What will you do? - Continuously improve the reliability and performance of ClickHouse core. - Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers.  - Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements. - Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. - Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities. - Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact. About you: - Bachelor’s or Master’s degree in Computer Science or a related field. - At least 5 years of experience in Reliability Engineering, QA or customer facing engineering. - Previous experience operating ClickHouse or other SQL databases in production.  - Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus. - Scripting experience with Shell or Python,and ability to read and understand C++ code. - Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform. - You are a strong problem-solver and have solid production debugging skills. - You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward. - You have a high level of responsibility, ownership, and accountability. - Excellent communication skills PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Greenwich, Connecticut, United States About the Role iCapital is looking to hire a Vice President/Senior Vice President to join the Structured Investments team. This role will support the Structured Investments team, within the firm’s technology platform, by owning, developing, and maintaining the structured investments eco-system on the platform for clients.  The team develops and manages the technology platform experience with many of iCapital’s largest clients, including investment banks, broker-dealers, private banks, and RIAs throughout the United States. This individual will be responsible for assisting in developing and executing the firm’s strategy and solution in the structured investments market and developing relationships with new and existing partners active in the product category. Responsibilities Assist in the development and execution of the firm’s overarching strategy aimed at supporting the Structured Investments business line. Develop new and existing relationships with investment banks, third-party distributors, and distribution partners to advance the product category for the firm. Maintain synchronization across various industry groups to deliver a robust platform solution addresses key stakeholders needs. Take ownership of projects and provide strong analytical support to teammates. Aggregate, maintain, and analyze large data sets with excellent attention to detail. Develop presentations with significant data and analysis for internal meetings and projects. Work alongside the Client Solutions team to develop meaningful measurements of success. Work with internal technical partners to create a product offering that meets the needs of our clients. Drive process improvement, in part by leveraging technology. Qualifications Bachelor’s degree is required 10+ years of financial market industry experience, 5+ years of relevant experience in a trading, business development, or relationship management in the structured investments market Strong analytical and problem-solving skills and a high level of attention to detail Strong written and verbal communication skills Able to successfully operate in a fast-paced environment Strategic mindset and able to work independently Demonstrated client service skills with stakeholders and clients Excellent organizational skills Desire to work in a cross-functional and collaborative environment Proficient in Excel Series 7 and 63 certifications are required Benefits The base salary range for this role is $170,000 to $220,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Salt Lake City, UT Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:  PointClickCare builds cloud platforms that power safer, more connected care for millions of patients. As an Intermediate DevOps Engineer, you will design, build, and operate scalable cloud infrastructure and developer platforms that support both application and AI-driven workloads. You are a strong individual contributor who owns complex systems end-to-end, improves reliability and automation, and partners closely with software and data teams to bring services and models into production. You balance delivery and quality, applying DevOps and SRE best practices to improve developer velocity, system reliability, and operational insight. Who you’ll work with:   You will be part of our growing team of top engineers with the ability to directly impact the success of the organization. You'll be a part of the DevOps team reporting to the DevOps Team Lead and working alongside our other DevOps Engineers. You'll work day to day with the Software Engineering team as well as our IT team.    What you'll be doing day to day: - Design, implement, and operate cloud-native infrastructure for production workloads. - Build and maintain CI/CD pipelines for applications and ML systems. - Develop and manage infrastructure-as-code to ensure consistency, scalability, and repeatability. - Improve deployment reliability through automation, testing, and rollout strategies. - Support AI/ML workloads, including model deployment, scaling, and monitoring. - Integrate AI-assisted tools into DevOps workflows to improve: - Alert quality and noise reduction - Incident triage and root-cause analysis - Capacity planning and performance optimization - Design and maintain observability solutions using metrics, logs, and traces. - Participate in on-call rotations and lead incident response for complex issues. - Continuously improve system resilience through proactive automation. - Partner with application, platform, and data teams to deliver reliable systems. - Provide technical guidance and code reviews for devops team members. - Contribute to architecture discussions and influence technical direction within your domain. - Document standards, runbooks, and best practices. - Participate in on-call rotations What you'll bring:   - Strong Hands-On Expertise - Ability to own systems from design through production support. Design and setup end to end CI/CD Pipelines. - Practical understanding of distributed systems and cloud infrastructure. - Bias toward automation, observability, and operational excellence. - Growth-Oriented Leadership - Willingness to mentor and support teammates. - Comfort collaborating across functions and advocating for better practices. - Ability to communicate trade-offs clearly and constructively. - Strong knowledge of containerization and orchestration (Docker, Kubernetes). - Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog). - Solid understanding of networking, security principles, and high-availability architectures. - Strong problem-solving skills and ability to work in complex, distributed environments. Skills and experience we’re looking for:     Must-haves - 3-5  years of progressive experience designing and implementing large-scale, automated infrastructure and CI/CD Pipelines - Strong experience with cloud platforms (AWS, GCP, or Azure). - Hands-on expertise in: - cloud-native architectures and microservices. - Infrastructure as Code (Terraform, IaC 2.0, etc.) - Containers and Kubernetes - CI/CD systems (GitHub Actions, GitLab CI, Jenkins, ArgoCD) - Strong knowledge-level of CI/CD best practices, GitOps workflows and deployment strategies (blue/green, canary) - Proficiency in scripting or programming (Python, Bash, Go, etc.). - Demonstrated ability to write custom scripts for deployment, monitoring and system tasks. - Experience with monitoring, logging, and alerting tools. - Exposure to AI/ML workloads.  Nice-to-haves -Experience in healthcare technology or other highly regulated SaaS environments (financial services, government - Experience with AI-driven monitoring or AIOps tools - Knowledge of cloud cost optimization strategies. - Advanced certifications: AWS Certified DevOps Engineer-Professional, Microsoft Certified DevOps     Engineer Expert, Certified Kubernetes Administrator (CKA) - Experience with security automation and DevSecOps practices.  Education - Advanced certifications: AWS Certified DevOps Engineer-Professional, Microsoft Certified DevOps Engineer Expert, Certified Kubernetes Administrator (CKA) - Experience with security automation and DevSecOps practices.   #LI-AJ1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $106,000 - $118,000 + bonus or commission + equity + benefits. Compensation is assessed individually and aligned to experience, skills, and market context.  Our salary ranges are determined by job and level.