Location: Tbilisi, Georgia
On behalf of
FinTech Client #1
, SD Solutions is looking for a talented
Global Payment Operations Manager
to lead our Payment Operations function from Tbilisi, Georgia.
This is a critical leadership role responsible for ensuring the smooth execution of global payment operations, maintaining operational excellence, and driving continuous improvements across processes, systems, and team performance.
The ideal candidate combines strong payment operations expertise with a strategic mindset, excellent leadership skills, and a passion for automation and operational efficiency.
You will lead a globally distributed team and work closely with Engineering, Product, Compliance, Customer Support, Customer Success, and external banking and payment partners.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Global Payment Operations Leadership
Lead and develop the global Payment Operations team across multiple locations and time zones.
Oversee daily payment operations, including payment monitoring, investigations, exceptions, rejections, returns, recalls, and reconciliation-related activities.
Ensure timely resolution of payment-related issues while minimizing customer and business impact.
Establish clear ownership, accountability, and performance expectations across the team.
Manage operational escalations and coordinate effective resolution of high-priority payment incidents.
Operational Excellence & Process Improvement
Identify operational inefficiencies, recurring issues, and opportunities to simplify workflows.
Build and maintain standardized processes, SOPs, documentation, and knowledge-sharing practices.
Establish operational controls to reduce errors, improve consistency, and minimize risks.
Drive root cause analysis and sustainable corrective actions for recurring payment issues.
Continuously improve operational quality, productivity, and service delivery.
Automation & AI-Driven Transformation
Partner with Engineering, Product, and automation teams to reduce manual operational work.
Identify and prioritize opportunities for AI, workflow automation, and self-service capabilities.
Drive adoption of automation solutions while maintaining appropriate operational controls.
Measure the effectiveness of automation initiatives and their impact on efficiency, quality, and scalability.
Performance Management & Accountability
Define, track, and improve operational KPIs, including resolution time, SLA performance, backlog, quality, and productivity.
Establish clear performance reporting and operational visibility for leadership.
Implement quality assurance practices and structured performance reviews.
Foster a culture of ownership, accountability, proactive communication, and continuous improvement.
Ensure effective workload distribution and resource planning.
Cross-Functional Collaboration & Stakeholder Management
Work closely with Product and Engineering to address payment-related technical issues and systemic gaps.
Partner with Compliance and banking providers to resolve operational challenges and ensure adherence to relevant controls.
Collaborate with Customer Support and Customer Success to improve the customer experience.
Provide clear, timely, and actionable updates during escalations and critical incidents.
Represent Payment Operations in cross-functional initiatives and strategic discussions.
Requirements:
5+ years of experience in Payment Operations, Banking Operations, Fintech Operations, or a related field.
2+ years of experience managing operational teams, preferably across multiple locations.
Strong understanding of payment processing, banking workflows, payment failures, investigations, and exception handling.
Proven experience driving process improvements, operational efficiency, and measurable performance improvements.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Demonstrated ability to lead through operational complexity and changing business priorities.
Excellent stakeholder management, communication, and escalation management skills.
High level of ownership, accountability, and attention to detail.
Excellent written and spoken English.
Advantages:
Experience in a global fintech or payments SaaS environment.
Familiarity with payment networks and methods such as ACH, Wire, SWIFT, SEPA, and local payment rails.
Experience working with global banking partners and payment service providers.
Hands-on experience implementing automation, AI-powered workflows, or operational transformation initiatives.
Familiarity with Zendesk, Jira, Salesforce, BI tools, or similar operational platforms.
Experience managing operational risk, reconciliation, and financial controls.
About the company:
A well-funded fintech unicorn operating a cloud-based global payables automation platform. Enterprises use it to streamline supplier payments, mass payouts, and AP operations across international markets — replacing manual finance processes with automated, audit-ready workflows.
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Tbilisi, Georgia; Lead and develop the global Payment Operations team across multiple locations and time zones
Location: Remote
At Finyard, we’re a global team of engineers, data scientists, marketeers, and financial experts, passionate about technology and innovation. We’re all about bringing revolutionary software services to people all around the world, and have been since 2018.
Our mission is to innovate by launching modern software solutions in the FinTech space, giving users around the world simpler and quicker ways to transact and manage their investments. We are committed to ensuring every product we release is in service of our users, so that as we grow, so do they.
We are looking for a
Marketing Technical Project Manager
to lead key marketing projects in close collaboration with Product and Analytics teams.
The role requires a strong understanding of marketing technologies, analytics, and acquisition channels, with the ability to translate business needs into technical requirements and drive projects through implementation.
What You’ll Do
Lead end-to-end delivery of key marketing projects, from requirements gathering and prioritization to implementation, testing, and launch.
Make day-to-day project decisions independently within the agreed scope or drives decision-making with leadership: prepare options and recommendations so stakeholders can make decisions quickly
Provide regular, concise status reporting (progress, risks, blockers, decisions needed) and maintain project documentation.
Work closely with Product, Analytics, and Performance Marketing teams to align technical solutions with marketing objectives.
Coordinate marketing infrastructure projects, including tracking, attribution, analytics integrations, and marketing platform integrations.
Translate marketing requirements into clear technical specifications, manage dependencies, and ensure timely delivery.
Identify technical limitations, data quality issues, and opportunities to improve marketing processes and infrastructure.
Coordinate testing and validation of implemented solutions to ensure they meet business requirements.
What We’re Looking For
Proven experience in technical project management, preferably in marketing technology, digital marketing, or product-related projects.
Solid understanding of digital analytics and attribution, including
Google Analytics (GA4), Amplitude, AppsFlyer
,
etc
Strong knowledge of digital marketing channels, acquisition funnels, conversion tracking, and campaign measurement.
Experience working with cross-functional teams, particularly Product, Analytics, and Performance Marketing.
Ability to understand technical concepts, define requirements, and communicate effectively with both technical and business stakeholders.
Strong organizational skills, ownership mindset, and ability to manage multiple projects simultaneously.
Nice to Have
Hands-on experience in performance marketing, user acquisition, or traffic management - a significant advantage.
Experience in
FinTech, e-commerce, banking, or other data-driven digital businesses
.
Familiarity with mobile attribution, MMPs, SDK integrations, APIs, and server-side tracking.
Experience with marketing automation, CRM integrations, or conversion optimization projects.
Experience with project management tools and practices (e.g., Jira, Confluence, Miro, roadmaps).
Location: Cape Town, South Africa
Job Description:
Microsoft Dynamics 365 CRM Engineer
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
VP Engineering
Department:
Engineering
Type:
Full-time
We’re seeking a seasoned
Microsoft Dynamics 365 CRM Engineer
to design, build, and scale enterprise-grade solutions across model-driven and Canvas apps. You will lead integrations, implement refined UI/visual enhancements, craft custom components (PCF), and deliver secure, performant data experiences in Dataverse. This role suits an engineer with a proven track record across the full SDLC in complex, fast-moving environments.
Key Responsibilities
Architecture & Customization
— Implement model-driven app customizations (forms, views, command bar/ribbon, Business Process Flows) with clean, maintainable patterns
Canvas & Power Fx
— Build responsive, accessible Canvas apps with robust Power Fx logic and thoughtful UX
PCF Development
— Develop reusable PCF controls (TypeScript/React), including dataset and field components with unit tests
Server-Side Extensibility
— Create plugins, custom workflow activities, and custom actions in C# (real-time and async)
Dataverse Data Shaping
— Pull and transform conditional data via FetchXML, OData, Web API, and QueryExpression with security-aware filtering
Systems Integration
— Integrate with internal and third-party systems through REST/Graph APIs and Azure services (Functions, Logic Apps, Service Bus)
ALM & Governance
— Own solution management and CI/CD in Azure DevOps (managed/unmanaged strategy, environment strategy, versioning)
Client-Side Engineering
— Implement standards-compliant JavaScript/TypeScript for form logic, validation, and UX polish
Data Modeling
— Define and maintain tables, relationships, keys/alternate keys, and business rules to uphold data quality
Security & Compliance
— Apply best practices for roles, field-level security, auditing, and DLP across the Power Platform
Performance & Reliability
— Monitor, troubleshoot, and optimize plugins, PCF, queries, and Canvas app performance
Documentation & Collaboration
— Produce clear technical documentation and partner effectively with product and business stakeholders
Requirements
5+ years
delivering production systems on Dynamics 365/Dataverse and Power Platform
Strong
C#
for plugins/custom workflow activities;
TypeScript/React
for PCF;
Power Fx
for Canvas apps
Demonstrated experience customizing model-driven UI and implementing client scripting
Proven delivery of secure, reliable integrations using
Azure Functions/Logic Apps/Service Bus
and
REST/Graph APIs
Solid
ALM
expertise with Azure DevOps (repos, CI/CD pipelines, automated solution deployments)
Deep understanding of solution layering, dependencies, upgrades, and migrations
Advanced troubleshooting and performance tuning across client and server
Excellent stakeholder communication and documentation skills
Fluent English
(spoken and written)
Nice to Have
Virtual Tables, custom connectors, and event-driven patterns
Power Automate at scale (governance, error handling, retry policies)
Unit/integration testing for PCF and plugins; automated quality gates
Familiarity with licensing, governance, and DLP in the Power Platform
Microsoft certifications (e.g.,
PL-400
,
PL-600
,
MB-260
)
Experience in high-growth or multi-region deployments
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Salary: R70,000 – R80,000 / month
Location: Dubai
Workplace: onsite
The Role:
We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.
Key Responsibilities:
Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
Act as the main contact for Partners, fostering strong relationships through personalised support
Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
Analyse Partners 'behavior to uncover opportunities for upselling and customisation of products and services
Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
Communicate ideas and suggestions for platform improvements to the Business Development teams
Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
Undertake any other relevant task as assigned
Main requirements:
Degree in a business-related field
Experience in partner/client relations management and business development is a must.
Fluent Urdu speaker with excellent oral and written skills in English
Ability to build and maintain excellent business relationships
Strong interpersonal and communication skills
Target-oriented and resourceful
Ability to work autonomously and under pressure
Valid work permit
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The ideal candidate thrives in an entrepreneurial environment and consistently outperforms goals. Prior experience in building and scaling platform integrations is essential. Existing platform-specific industry knowledge and network are a valuable bonus.
What you’ll do
- Be the technical owner throughout the partner integration lifecycle, including technical discovery with partner, selection and SOW process for System Integrators for building new integrations, and technical project management.
- Be the interface between partnerships and product/engineering teams, both internally and externally.
- Provide subject matter expertise on platforms for merchants, assist merchant RFPs and technical questions wherever platforms are relevant, and be the escalation point for routing issues to partner technical contacts
- Provide input to partnership and product teams on technology trends, integration gaps, future features and platform product roadmaps.
- Technical evangelist for platform partners internally and externally.
- Build integrations into tech stacks, including APIs.
- Run debugging and UAT testing, as well as reviewing code.Act as the core technical owner throughout the partner integration lifecycle, encompassing technical discovery, selection of System Integrators, drafting Statements of Work (SOWs) for new integrations, and technical project management.
Qualifications
- 8+ Years experience in a Solutions Engineering, Partner Engineering, Implementation Engineering or similar role (payments industry a bonus).
- Knowledge / experience working with eCommerce platforms, subscription management platforms, and ERPs.
- Highly familiar with API-based integration methods.
- Development experience in frontend and backend web technologies, such as JavaScript, PHP, C# or others.
- DevOps experience from a technical and customer solutions point of view.
- Strong communicator who can both explain high-level takeaways and drill into technical details with clarity.
- Confident working closely with product and engineering teams.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Able to thrive in a fast-paced environment.
- Fluent in English
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The ideal candidate thrives in an entrepreneurial environment and consistently outperforms goals. Prior experience in building and scaling platform integrations is essential. Existing platform-specific industry knowledge and network are a valuable bonus.
What you’ll do
- Be the technical owner throughout the partner integration lifecycle, including technical discovery with partner, selection and SOW process for System Integrators for building new integrations, and technical project management.
- Be the interface between partnerships and product/engineering teams, both internally and externally.
- Provide subject matter expertise on platforms for merchants, assist merchant RFPs and technical questions wherever platforms are relevant, and be the escalation point for routing issues to partner technical contacts
- Provide input to partnership and product teams on technology trends, integration gaps, future features and platform product roadmaps.
- Technical evangelist for platform partners internally and externally.
- Build integrations into tech stacks, including APIs.
- Run debugging and UAT testing, as well as reviewing code.Act as the core technical owner throughout the partner integration lifecycle, encompassing technical discovery, selection of System Integrators, drafting Statements of Work (SOWs) for new integrations, and technical project management.
Qualifications
- 8+ Years experience in a Solutions Engineering, Partner Engineering, Implementation Engineering or similar role (payments industry a bonus).
- Knowledge / experience working with eCommerce platforms, subscription management platforms, and ERPs.
- Highly familiar with API-based integration methods.
- Development experience in frontend and backend web technologies, such as JavaScript, PHP, C# or others.
- DevOps experience from a technical and customer solutions point of view.
- Strong communicator who can both explain high-level takeaways and drill into technical details with clarity.
- Confident working closely with product and engineering teams.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Able to thrive in a fast-paced environment.
- Fluent in English
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United Kingdom; Brazil; Ireland; Portugal; Singapore; Hong Kong; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Our Global Sourcing team is looking for an exceptional Sourcer to help build the future of global finance at Payward. This is a high-bar role requiring extreme ownership, sound judgment, and the ability to navigate complex hiring challenges in a fully remote, high-agency, async-first environment where speed and quality are the standard.
Main differentiators between this role and any other Sourcer role on the market:
- Managing uncertainty: Payward is at the forefront of the innovation spectrum. As such, you can expect to tackle roles that you have never heard about, with no prior experience, data or track record
- Subject matter expertise: We are building one interoperable stack connecting crypto, tokenized assets, and traditional markets. We are looking for experts in the fintech field, or deep thinkers able to bridge that gap quickly
- Pace: You will be expected to flex your sourcing skills across Tech, Non-tech and anything in between with a very quick turnaround, across different payzones and businesses under the Payward umbrella, including Kraken, Ninjatrader and Reap.
- Builder mentality: We are not looking for a plain executioner but someone that will contribute to building something new, awesome and cutting edge
- Team work: Our sourcing team’s track record is unprecedented - we provide velocity and quality to our pipelines through hard work, but always working as a team. We have no room for solo players or internal competition
In return, we offer the chance to leave a mark in one of the most innovative companies in the space as well as the opportunity to join a world-class and high-performance team. If you believe you have what it takes, continue reading below.
THE OPPORTUNITY
- Partner with Hiring Managers and Recruiters to design and execute effective hiring strategies
- Gather, organise and communicate competitive market intelligence, identifying where target talent exists and sharing industry trends
- Collaborate with the broader sourcing team in leveraging best practices across research techniques, boolean searches, tools, networking and other sourcing methods
- Independently develop and maintain candidate flow across a variety of disciplines, leveraging data to drive decision making and process improvement
- Source candidates through a variety of search resources (social media, internal database, job boards, networking, internet searches, etc.)
- Be an ambassador to Kraken/Payward, sharing our values and drive brand awareness in the market
- Participate in research projects and other initiatives which improve the infrastructure of hiring
WHAT YOU BRING
- Exceptional track record sourcing talent for reputable, fast-growing, high bar technology/product businesses against ruthless competition. Bonus points if you’ve hacked it in crypto, fintech or any product-driven org
- High craft - Ability to translate hiring needs into accurate sourcing strategies; strong expertise in boolean/X-ray sourcing
- High motor
- Scrappiness - you do not see problems but opportunities
- Strong product sense
- Sound appreciation for the fundamentals of talent acquisition, but creative and inquisitive when considering modern tactics
- High agency, strong bias for action, and the confidence to push boundaries, influence stakeholders, and close exceptional talent without compromise.
- Comfort in the chaos, thriving in ambiguity, owning your outcomes, and moving with urgency in a fully async, remote-native setting
- Ability to produce compelling market intelligence based on business and industry knowledge - Fintech/crypto understanding required.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Serbia; Georgia; Cyprus; Armenia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Senior CRM Manager
to join our team!
Your main tasks will be:
Generate hypotheses based on analytical data, customer journey maps (CJM), key business metrics, and lifecycle and loyalty metrics.
Create business specifications with measured potential business effects.
Launch experiments using classic CRM channels (email, app/web push, SMS) and on-product channels (pop-ups, banners, chats, etc.).
Analyze the results of the conducted experiments.
Taking ownership of one of the business's most valuable CRM initiatives (increasing retention of high ARPPU clients, preventing churn, etc.).
Proactively interact with key stakeholders, product managers, UX teams, development teams, and data analysts.
Initiating improvements to processes and products, launching new channels, and using unusual mechanics to achieve business goals.
We expect from you:
Experienced with CRM/CDP Systems, HTML, Google Sheets / Excel, Jira / Confluence, Any BI-systems
Understanding the main CRM metrics: OR, CR, CTOR, retention rate, churn rate, unsub rate etc.
High level of knowledge and experience working with key business metrics: revenue, ARPPU, LTV etc.
Strong command of both Russian and English (B2+) is a must.
Experience with SQL would be a plus
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Remote; Portugal; Armenia; Serbia; Poland
Workplace: Remote
We are looking for a hands-on DevSecOps Engineer to join a fast-growing software development company delivering fintech and iGaming products. In this role, you will take ownership of security across cloud infrastructure, CI/CD pipelines, and development processes, helping build secure and scalable products.
Responsibilities:
- Drive the evolution of the company’s DevSecOps function by defining security initiatives, long-term priorities, and promoting a security-first engineering mindset
- Partner with the DevOps team to improve the security and resilience of Kubernetes (EKS), Istio, Service Mesh, and related cloud-native infrastructure
- Support engineering teams during service transitions by embedding security best practices into operational processes and ensuring effective knowledge sharing
- Develop and maintain policy-as-code frameworks and infrastructure validation mechanisms using technologies such as OPA and other compliance automation tools
- Improve the security of infrastructure provisioning and deployment workflows across Terraform, Ansible, and other Infrastructure-as-Code solutions
- Integrate, maintain, and optimise security testing and scanning capabilities throughout the software development and release lifecycle
- Build automation around security monitoring, compliance checks, and operational controls to increase efficiency and reduce manual effort
Requirements:
- Strong practical understanding of modern DevOps principles and secure CI/CD pipeline design
- Hands-on experience with Kubernetes or other enterprise-grade container orchestration platforms
- Proven experience working with Infrastructure-as-Code and configuration management technologies such as Terraform, Ansible, Chef, or equivalent tools
- Solid background in administering production infrastructure, including web servers, databases, and supporting services
- Good understanding of networking concepts, including TCP/IP, routing principles, and the OSI model
- Experience securing distributed systems and microservices-based architectures
- Proficiency with Git or other source code version control platforms
- Practical experience securing cloud environments, preferably AWS, though experience with GCP or other major cloud providers is also valuable
- Ability to assess infrastructure security posture, identify vulnerabilities, and implement appropriate remediation measures
- Experience implementing identity and access management controls together with security automation practices
- Hands-on knowledge of secrets management platforms (such as Vault) and Privileged Access Management (PAM) solutions
- Experience integrating SAST, DAST, dependency scanning, container scanning, or similar security tooling into CI/CD workflows
- Good understanding of Secure Software Development Lifecycle (SSDLC) principles and familiarity with security maturity frameworks such as OWASP SAMM v2
- English level: Upper-intermediate or higher
What’s in it for you:
- Fully remote working format
- Competitive salary based on experience
- Paid annual leave and sick leave
- Opportunities for professional and career growth
- Supportive environment focused on continuous development and long-term growth
Location: Malta
About the Role
Are you an experienced Senior Backend Software Engineer ready for your next challenge? The Payments Engineering Area is hiring! Payments Engineering is responsible for building the best payment customer experience from payment pages perspective and improving the offering of different payment options across global brands and markets that we operate within. We are an international team with some of the best people in the industry! If you are passionate about the latest technologies and can handle company-critical responsibilities, then this is the role for you!
What You’ll Work On
Design, develop, and maintain scalable and reliable server-side applications using the .NET framework and related technologies.
Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand requirements and translate them into technical specifications.
Develop and implement efficient and secure RESTful APIs and microservices to support client applications and integrations.
Perform thorough testing and debugging of backend applications to ensure high quality and reliability.
Optimise application performance and scalability through code optimisations, caching strategies, and database optimisations.
Participate in code reviews to ensure code quality, adherence to architectural guidelines, and best practices.
What You Bring
Experience with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS).
Strong background in backend development, with experience in languages such as C#/.Net
Knowledge of NoSQL, PostgreSQL, SQL Server databases.
Experience in design and implementation of distributed systems that comprise of multiple domain-oriented services.
Understanding of front-end development technologies, including HTML, CSS, and JavaScript.
Familiarity with version control systems, preferably Git.
Familiarity with containerisation technologies like Docker and orchestration tools like Kubernetes.
Strong understanding of object-oriented programming (OOP) principles and design patterns.
Proficiency in SQL databases both in writing queries and optimising performance
Effective communication skills in English, both verbal and written, with the ability to work collaboratively in a team environment.
Stay updated with the latest trends, tools, and technologies in backend development and actively contribute to improving development processes and efficiency.
Nice to Have
Bachelor's degree in Computer Science, Information Technology, or a related field.
We don’t expect you to be an expert in all these technologies but would anticipate experience with some combined with a curiosity for others: etcd, Consul, Redis, Apache Kafka, RabbitMQ, gRPC, Orleans.
Benefits
Hybrid working model
Private health insurance
Life insurance
Wellness allowance
Home office set-up allowance
24 days annual holiday leave + additional days for public holidays falling on weekends
Flexible compensation benefits
Remote working from abroad options
Who We Are
Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.
We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!
Product Development at Betsson Group
Our Product Development organisation is truly Global with cross functional teams spanning 6 Tech Hubs – Malta, Budapest, Stockholm, Tallinn, Malaga and Athens. With around 1,000 strong professionals, the Product Development organisation is spear-headed by our CTO-CPO with all our talented Area Teams working together.
Ready to Apply?
If this sounds like your next step, please submit your CV in English.
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Malta
About the Role
Are you an experienced Backend Software Engineer ready for your next challenge? The Payments Engineering Area is hiring! Payments Engineering is responsible for building the best payment customer experience from payment pages perspective and improving the offering of different payment options across global brands and markets that we operate within. We are an international team with some of the best people in the industry! If you are passionate about the latest technologies and can handle company-critical responsibilities, then this is the role for you!
What You’ll Work On
Design, develop, and maintain scalable and reliable server-side applications using the .NET framework and related technologies.
Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand requirements and translate them into technical specifications.
Develop and implement efficient and secure RESTful APIs and microservices to support client applications and integrations.
Perform thorough testing and debugging of backend applications to ensure high quality and reliability.
Optimise application performance and scalability through code optimisations, caching strategies, and database optimisations.
Participate in code reviews to ensure code quality, adherence to architectural guidelines, and best practices.
What You Bring
Experience with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS).
Strong background in backend development, with experience in languages such as C#/.Net
Knowledge of NoSQL, PostgreSQL, SQL Server databases.
Experience in design and implementation of distributed systems that comprise of multiple domain-oriented services.
Understanding of front-end development technologies, including HTML, CSS, and JavaScript.
Familiarity with version control systems, preferably Git.
Familiarity with containerisation technologies like Docker and orchestration tools like Kubernetes.
Strong understanding of object-oriented programming (OOP) principles and design patterns.
Proficiency in SQL databases both in writing queries and optimising performance
Effective communication skills in English, both verbal and written, with the ability to work collaboratively in a team environment.
Stay updated with the latest trends, tools, and technologies in backend development and actively contribute to improving development processes and efficiency.
Nice to Have
Bachelor's degree in Computer Science, Information Technology, or a related field.
We don’t expect you to be an expert in all these technologies but would anticipate experience with some combined with a curiosity for others: etcd, Consul, Redis, Apache Kafka, RabbitMQ, gRPC, Orleans.
Benefits
Hybrid working model
Private health insurance
Life insurance
Wellness allowance
Home office set-up allowance
24 days annual holiday leave + additional days for public holidays falling on weekends
Flexible compensation benefits
Remote working from abroad options
Who We Are
Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.
We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!
Product Development at Betsson Group
Our Product Development organisation is truly Global with cross functional teams spanning 6 Tech Hubs – Malta, Budapest, Stockholm, Tallinn, Malaga and Athens. With around 1,000 strong professionals, the Product Development organisation is spear-headed by our CTO-CPO with all our talented Area Teams working together.
Ready to Apply?
If this sounds like your next step, please submit your CV in English.
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted.
This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions.
You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product.
What You’ll Be Doing
Design product visual experiences.
Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable.
Contribute to visual systems.
Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual
Bridge brand and product.
Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand.
Design product campaigns and key moments.
Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand.
Use AI tools in your design workflow.
Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra.
Collaborate cross-functionally.
Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly.
Pitch and present.
Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand.
What We Look For In You
4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail.
Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics.
Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential.
Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great.
Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product.
Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression.
AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable.
A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design.
Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes.
Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued.
What Sets You Apart
Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density.
Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them.
An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively.
Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail.
Experience working with globally distributed teams across offices and time zones.
Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted.
This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions.
You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product.
What You’ll Be Doing
Design product visual experiences.
Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable.
Contribute to visual systems.
Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual
Bridge brand and product.
Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand.
Design product campaigns and key moments.
Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand.
Use AI tools in your design workflow.
Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra.
Collaborate cross-functionally.
Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly.
Pitch and present.
Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand.
What We Look For In You
4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail.
Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics.
Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential.
Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great.
Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product.
Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression.
AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable.
A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design.
Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes.
Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued.
What Sets You Apart
Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density.
Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them.
An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively.
Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail.
Experience working with globally distributed teams across offices and time zones.
Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Colombia
Job Summary
The Labeling Operations Manager (LOM), Associate provides operational support for the initial creation and relevant updates to labeling documents, including Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via Centralized, Mutual Recognition or Decentralized Procedures, and their associated Patient Labeling Documents.
The LOM, Associate will be knowledgeable of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format, and will raise awareness of important factors to consider when revising the label.
The LOM, Associate provides project management to the Labeling Team throughout the labeling review and approval process through notification to stakeholders, ensuring that documents are produced in a timely manner according to internal SOPs and external regulatory requirements. This includes setting clear targets, ensuring Labeling Teams are aware of review and approval timelines, and following up with team members so deliverables remain on target for internal and external deadlines.
Job Responsibilities
Support the review and delivery of labeling documents and their associated Patient Labeling Documents. The LOM, Associate supports non-complex products and projects.
Labeling Operations Manager - Associate 1
Provides operational support for project tasks, including:
Prepare comparison tables for labeling team discussions.
Generate necessary renditions, such as clean and marked PDF and clean and marked Microsoft Word, and bookmark renditions as appropriate.
Facilitate document management workflows through the appropriate document management system.
Finalize documents after QC.
Notify internal stakeholders of the availability of labeling documents.
Ensure compliance with Company submission standards, policies and procedures. Ensure all actions follow applicable SOPs and associated documents so that high-quality delivery and compliance are maintained.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Provides operational support for simple projects, including:
Consolidate comments from Labeling reviewers and Regulatory Authorities.
Edit and format labeling documents and ensure compliance with the appropriate template, such as QRD or PLR.
Update and maintain the CDS log.
Set clear targets for review and approval timelines using effective project management. Follow up with Labeling Team members to ensure deadlines are met.
Ensure appropriate tracking of labeling projects through defined procedures and optimal use of systems.
Provide shadowing opportunities to Trainee LOMs.
Qualifications / Skills
Qualifications and skills necessary for performance of responsibilities, including education, relevant experience, licenses, certifications, and technical and managerial skills.
Qualifications
Education
Bachelor's degree required, preferably in a science or life sciences-related field.
0-2 years of practical experience.
Labeling Operations Manager - Associate 1
Experience and Attributes
Excellent written and verbal communication skills.
Complete fluency in English.
Proven strength in logical, analytical and writing ability.
Interpersonal and Communication Skills
Clear and effective written and verbal communication skills.
Technical Skills
High attention to detail.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Experience and Attributes
Identifies and resolves problems proactively.
Project Management Capability and Organizational Skills
Demonstrated project management skills and attention to detail.
Ability to assess and manage project timelines.
Ability to multitask, prioritize and manage multiple projects.
Ability to identify and resolve problems proactively.
Appropriate decision-making, including issue escalation to the Global Labeling Lead (GLL) and other appropriate stakeholders.
Interpersonal and Communication Skills
Ability to liaise with stakeholders using effective means of communication.
Technical Skills
Ability to apply labeling regulatory guidance on formatting requirements.
Ability to consolidate comments from multiple sources, such as emails and meeting minutes.
Knowledge of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Ability to prepare submission-ready documents.
Organizational Relationships
Provide the primary groups or key roles with which this role interacts regularly, including external interactions as appropriate.
The Labeling Operations Manager, Associate reports to the Labeling Operations Manager, Team Lead.
Location: Mexico
Job Summary
The Labeling Operations Manager (LOM), Associate provides operational support for the initial creation and relevant updates to labeling documents, including Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via Centralized, Mutual Recognition or Decentralized Procedures, and their associated Patient Labeling Documents.
The LOM, Associate will be knowledgeable of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format, and will raise awareness of important factors to consider when revising the label.
The LOM, Associate provides project management to the Labeling Team throughout the labeling review and approval process through notification to stakeholders, ensuring that documents are produced in a timely manner according to internal SOPs and external regulatory requirements. This includes setting clear targets, ensuring Labeling Teams are aware of review and approval timelines, and following up with team members so deliverables remain on target for internal and external deadlines.
Job Responsibilities
Support the review and delivery of labeling documents and their associated Patient Labeling Documents. The LOM, Associate supports non-complex products and projects.
Labeling Operations Manager - Associate 1
Provides operational support for project tasks, including:
Prepare comparison tables for labeling team discussions.
Generate necessary renditions, such as clean and marked PDF and clean and marked Microsoft Word, and bookmark renditions as appropriate.
Facilitate document management workflows through the appropriate document management system.
Finalize documents after QC.
Notify internal stakeholders of the availability of labeling documents.
Ensure compliance with Company submission standards, policies and procedures. Ensure all actions follow applicable SOPs and associated documents so that high-quality delivery and compliance are maintained.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Provides operational support for simple projects, including:
Consolidate comments from Labeling reviewers and Regulatory Authorities.
Edit and format labeling documents and ensure compliance with the appropriate template, such as QRD or PLR.
Update and maintain the CDS log.
Set clear targets for review and approval timelines using effective project management. Follow up with Labeling Team members to ensure deadlines are met.
Ensure appropriate tracking of labeling projects through defined procedures and optimal use of systems.
Provide shadowing opportunities to Trainee LOMs.
Qualifications / Skills
Qualifications and skills necessary for performance of responsibilities, including education, relevant experience, licenses, certifications, and technical and managerial skills.
Qualifications
Education
Bachelor's degree required, preferably in a science or life sciences-related field.
0-2 years of practical experience.
Labeling Operations Manager - Associate 1
Experience and Attributes
Excellent written and verbal communication skills.
Complete fluency in English.
Proven strength in logical, analytical and writing ability.
Interpersonal and Communication Skills
Clear and effective written and verbal communication skills.
Technical Skills
High attention to detail.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Experience and Attributes
Identifies and resolves problems proactively.
Project Management Capability and Organizational Skills
Demonstrated project management skills and attention to detail.
Ability to assess and manage project timelines.
Ability to multitask, prioritize and manage multiple projects.
Ability to identify and resolve problems proactively.
Appropriate decision-making, including issue escalation to the Global Labeling Lead (GLL) and other appropriate stakeholders.
Interpersonal and Communication Skills
Ability to liaise with stakeholders using effective means of communication.
Technical Skills
Ability to apply labeling regulatory guidance on formatting requirements.
Ability to consolidate comments from multiple sources, such as emails and meeting minutes.
Knowledge of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Ability to prepare submission-ready documents.
Organizational Relationships
Provide the primary groups or key roles with which this role interacts regularly, including external interactions as appropriate.
The Labeling Operations Manager, Associate reports to the Labeling Operations Manager, Team Lead.
УдалённоUnited Kingdom; Brazil; Ireland; Portugal; Singapore; Hong Kong; Poland; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorSerbia; Georgia; Cyprus; Armenia
УдалённоRemote; Portugal; Armenia; Serbia; Poland
seniorMalta
Malta
seniorHong Kong, Hong Kong SAR; Experience working with globally distributed teams across offices and time zones
seniorSingapore, Singapore; Experience working with globally distributed teams across offices and time zones
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