Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Revenue Strategy & Operations partner for Australia and New Zealand, one of our most established markets in Asia-Pacific, you'll work with our ANZ sales leadership to plan and run the business, from the market's largest enterprises and government agencies to its fastest-growing technology companies.
You will be the trusted advisor to our sales leaders on how the business is planned and run: where we invest, how we cover the market, and how we read performance in a consumption business, while building the operational foundations to scale. Much of the work you will do yourself, hands-on.
This role suits a structured thinker who is comfortable with ambiguity: you will often start from an open question, turn it into a clear recommendation, and get leaders who don't report to you aligned behind it.
You'll work closely with Strategy & Operations peers in Singapore, Japan, Korea and India, with global Revenue Operations and Finance, and you'll use Claude every day to do the work of a much larger team.
This is a senior individual contributor role. You'll report to the head of Revenue Strategy & Operations for Asia-Pacific, who is also based in Sydney, work day to day alongside our sales leaders and team, and spend regular time with customers and colleagues across Australia and New Zealand.
Responsibilities
Go-to-Market Strategy
Lead annual and quarterly go-to-market planning for Australia and New Zealand with sales leadership and Finance: set targets, territories and sales capacity, and own the trade-offs behind them.
Set how we segment the market and design territories across enterprise, public sector, digital natives and startups, and keep books balanced as the team grows.
Align leadership on coverage and investment (which industries and accounts get named sellers, what we cover through partners and self-serve), and revisit the call as the business grows.
Shape how we go to market with cloud marketplaces, systems integrators and resellers (co-selling, partner pipeline and joint planning), alongside our partnerships team.
Give sales leadership an independent read of the business (consumption, pipeline and performance by segment), with the risks, the opportunities and a recommended course of action, early enough to act on.
Rhythm of the Business & Regional Leadership
Own the operating rhythm for Australia and New Zealand (weekly forecast and pipeline reviews, monthly and quarterly business reviews), and make it the place where decisions get made, not where reports get read.
Represent the market with Revenue Operations, Sales Enablement, Finance, Marketing and Partnerships; keep its plans aligned with Asia-Pacific and the company, and bring back what works elsewhere.
Advise ANZ and Asia-Pacific leadership through planning sessions, performance reviews and leadership updates. Own the narrative, not just the numbers.
Influence without authority: bring structure to ambiguous problems, build the case, and drive decisions across teams you don't manage.
Operations & Global Programs
Own the market's commercial governance (account and territory decisions, rules of engagement, planning inputs, data standards), working through our global Revenue Operations team, who own the CRM and sales systems.
Land global programs, processes and tools in Australia and New Zealand, and be the market's voice back to headquarters when something needs to change.
Keep the commercial engine running smoothly across the long, multi-stakeholder sales cycles typical of enterprise and government buyers.
You may be a good fit if you have
Required qualifications
8-12 years of experience in B2B SaaS, cloud or enterprise software, including several years leading sales strategy, revenue operations or commercial go-to-market work as the advisor to a sales leader, ideally in Australia or New Zealand
Structured thinking: a track record of taking ambiguous, open-ended problems and turning them into options, a recommendation and a decision
Analytical depth: you can get from raw data to a recommendation yourself, and you know which three numbers a leader needs to see
You have owned annual planning, territory design, quota setting and business reviews for enterprise sales teams
Hands-on with Salesforce and data (reports, dashboards and your own analysis); you use the systems yourself rather than administer them
Presence and judgement with senior sales leadership and C-level stakeholders, including the confidence to give an unwelcome recommendation, and a record of getting decisions made across teams you don't manage
Comfortable operating in ambiguity and at pace; you can build the process while running it
A record of advising regional leadership on go-to-market strategy and getting the organization behind it
Based in Sydney
Strong candidates may also have
Experience in a consumption or usage-priced business (cloud infrastructure, data or AI platforms): planning and forecasting on usage, not bookings alone
Management consulting experience (strategy or operations work), ideally combined with time in an operating role
A track record of scaling sales organizations through 3x+ growth periods in B2B software
Go-to-market experience with the Australian public sector (federal and state), or with partners and cloud marketplaces in Australia and New Zealand
Experience in Chief of Staff or Business Operations roles supporting regional leadership
You already use AI tools hands-on in your own work
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Dubai, UAE
About the role
The Inside Sales Representative (ISR) is a critical sales role responsible for driving high-volume, high-velocity net new business acquisition sales in a remote selling model within the commercial segment across EMEA, specifically META. Operating as full-cycle territory owners similar to an AE, ISR manages the end-to-end sales process from self-sourcing pipeline, qualifying opportunities and closing deals in partnership with SE and Partner Organisation
What you'll do
Build your own pipeline:
Find new business across your assigned territory (META) through high-volume outreach by phone, email, LinkedIn and social selling, using tools like Salesforce, LinkedIn Sales Navigator, ZoomInfo and AI outreach
Run the whole sales cycle remotely:
Lead discovery and qualification calls using MEDDPIC, give engaging virtual presentations and live product demos, and negotiate and close new business against an ACV quota.
Explain the value of Cloudflare's platform:
Connect commercial-segment customers' business and technical problems to the right Cloudflare products, such as Application Security and Performance, Zero Trust/SASE and the Developer Platform, and show the value they'd get.
Work closely with other teams:
Partner with Solutions Engineers on technical validation, and with the Partner Organisation to co-sell and close deals faster. Work with Marketing and BDR teammates on campaigns and events that create pipeline.
Run your territory with data:
Keep your Salesforce pipeline accurate and your forecasts reliable, track your activity and conversion numbers, and use what you learn to consistently meet or exceed your targets
Desirable Skills, Knowledge, and Experience:
1 - 3 years of experience in a sales role, preferably in SaaS or tech sales, such as:
BDR/SDR background with strong outbound experience in a high-paced environment
SMB or Transactional sales experience with high volume, high velocity sales motion
Strong track record of meeting or exceeding quota
Strong discovery and qualification skills using frameworks like BANT, MEDDIC
Excellent presentation and interpersonal communication skills (verbal and written) as well as time management skill
Experience using CRM like Salesforce, outbound/prospecting sales tools (e.g. LinkedIn Sales Navigator, ZoomInfo, Salesforce Sales Engagement Outreach etc)
Tech-savvy and technically curious - quick to learn technical products, comfortable to run live demos independently, data-driven mindset
Highly accountable and self-driven, customer-centric individuals
Multilingual abilities (depending on the coverage regions)
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, the UK
About the role
The Inside Sales Representative (ISR) is a critical sales role responsible for driving high-volume, high-velocity net new business acquisition sales in a remote selling model within the commercial segment across EMEA, specifically META. Operating as full-cycle territory owners similar to an AE, ISR manages the end-to-end sales process from self-sourcing pipeline, qualifying opportunities and closing deals in partnership with SE and Partner Organisation.
What you'll do
Build your own pipeline:
Find new business across your assigned territory (META) through high-volume outreach by phone, email, LinkedIn and social selling, using tools like Salesforce, LinkedIn Sales Navigator, ZoomInfo and AI outreach
Run the whole sales cycle remotely:
Lead discovery and qualification calls using MEDDPIC, give engaging virtual presentations and live product demos, and negotiate and close new business against an ACV quota.
Explain the value of Cloudflare's platform:
Connect commercial-segment customers' business and technical problems to the right Cloudflare products, such as Application Security and Performance, Zero Trust/SASE and the Developer Platform, and show the value they'd get.
Work closely with other teams:
Partner with Solutions Engineers on technical validation, and with the Partner Organisation to co-sell and close deals faster. Work with Marketing and BDR teammates on campaigns and events that create pipeline.
Run your territory with data:
Keep your Salesforce pipeline accurate and your forecasts reliable, track your activity and conversion numbers, and use what you learn to consistently meet or exceed your targets
Desirable Skills, Knowledge, and Experience:
1 - 3 years of experience in a sales role, preferably in SaaS or tech sales, such as:
BDR/SDR background with strong outbound experience in a high-paced environment
SMB or Transactional sales experience with high volume, high velocity sales motion
Strong track record of meeting or exceeding quota
Strong discovery and qualification skills using frameworks like BANT, MEDDIC
Excellent presentation and interpersonal communication skills (verbal and written) as well as time management skill
Experience using CRM like Salesforce, outbound/prospecting sales tools (e.g. LinkedIn Sales Navigator, ZoomInfo, Salesforce Sales Engagement Outreach etc)
Tech-savvy and technically curious - quick to learn technical products, comfortable to run live demos independently, data-driven mindset
Highly accountable and self-driven, customer-centric individuals
Multilingual abilities (depending on the coverage regions)
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers.
Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted.
WHAT YOU'LL DO
- Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.
- Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.
- Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it.
- Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster.
- Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts.
- Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed.
- Maintain a deep understanding of our products and services to provide knowledgeable support.
- Document customer interactions and feedback to aid in continuous improvement of our services.
- Work closely with other departments to resolve customer issues and contribute to the overall customer experience.
- Collaborate effectively as part of a team while confidently owning and executing tasks independently.
- Stay informed of new product features and updates to provide accurate and current support.
- Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.
WHAT YOU HAVE
- 3+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products
- Exceptional empathy and a genuine desire to help and connect with customers.
- Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
- Excellent organisational skills, capable of managing multiple tasks and priorities effectively.
- Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership
- Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
- Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers.
- Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus.
- Ability to work collaboratively in a team environment and build positive working relationships across departments.
- A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers.
Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted.
WHAT YOU'LL DO
- Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.
- Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.
- Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it.
- Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster.
- Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts.
- Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed.
- Maintain a deep understanding of our products and services to provide knowledgeable support.
- Document customer interactions and feedback to aid in continuous improvement of our services.
- Work closely with other departments to resolve customer issues and contribute to the overall customer experience.
- Collaborate effectively as part of a team while confidently owning and executing tasks independently.
- Stay informed of new product features and updates to provide accurate and current support.
- Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.
WHAT YOU HAVE
- 3+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products
- Exceptional empathy and a genuine desire to help and connect with customers.
- Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
- Excellent organisational skills, capable of managing multiple tasks and priorities effectively.
- Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership
- Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
- Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers.
- Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus.
- Ability to work collaboratively in a team environment and build positive working relationships across departments.
- A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote, United Kingdom, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran + dbt Labs is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an Enterprise Account Executive to join our growing EMEA team, specifically working with customers and prospects in the UK. In this role, you’ll partner with leading enterprise businesses to understand their needs, deliver solutions, and build long-term relationships that drive mutual success. You’ll manage a full sales cycle, develop new opportunities, and collaborate across teams to achieve results. Fivetran has already developed a strong customer base in the region and now is the time to accelerate.
If you’re motivated by creating value for customers, enjoy working in a collaborative environment, and want to make an impact at a fast-growing company, we’d love to hear from you.
Technologies You’ll Use
Salesforce
Clari
Gong
Looker
Sumble
DemandBase
ZoomInfo
Lusha
Nooks
Ironclad
Workday
What You’ll Do
Contribute to dbt/Fivetran’s growth in the enterprise segment.
Learn the fundamentals of dbt/Fivetran’s technology, sales cycle, and customer base within your first 30 days.
Consistently build strong pipeline by establishing relationships with prospects and clients, focused on where we can deliver business value for them
Consistently achieve quarterly revenue goals while maintaining a consultative, customer-first approach.
Forecast and manage your sales pipeline with accuracy.
Collaborate with teammates by sharing insights, tactics, and best practices.
Strategically engage with C-level executives, IT leaders, and technical users.
Partner with internal stakeholders to ensure customer success at every stage.
Skills We’re Looking For
Strong relationship-building skills with customers and colleagues.
Excellent pipeline generation capabilities
Strategic thinker who can see the big picture and communicate it clearly.
Analytical and curious; able to identify opportunities and challenges through thoughtful evaluation.
Motivated and positive; you bring persistence and energy to achieving goals.
Adaptable and flexible when priorities shift or conditions change.
Experience selling enterprise solutions, with a record of delivering results.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
• Руководить разработкой и постоянным совершенствованием аналитической системы, отслеживающей поведение пользователей, эффективность маркетинговых кампаний и взаимодействие с пользователями на различных платформах.
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Channel Account Management
Location: Remote Australia
Compensation Range: $130,500 AUD base with an on target earnings at $217,500, plus equity
What You’ll Do:
Senior Channel Account Managers at Huntress play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity solutions to their customers through the Huntress platform.
You know how to turn partner relationships into durable growth. In this role, you will drive growth as a trusted advisor who understands what partners need to succeed with Huntress. You are outcome-obsessed in the way that matters here. You care about net dollar retention, gross dollar retention, partner satisfaction, and whether your work actually helps partners deliver stronger cybersecurity outcomes to their customers.
This is a high-impact, high-visibility sales role that reports to the manager of channel account management. Its success will be measured by expansion and retention metrics. This role will report to the Manager of Account Management APAC.
Responsibilities:
Achieve and exceed quota based on expansion performance and renewal outcomes
Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty
Build and maintain strong relationships with multiple stakeholders across assigned partner organizations
Maintain and reinforce Huntress culture in how you show up, collaborate, and support partners
Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience
Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward
Use AI tools to prepare for partner meetings, summarize calls, and stay organized so you can move faster with sound judgment
What You Bring To The Team:
5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below.
Strong knowledge of the MSP space, preferably in the cybersecurity industry.
Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities.
A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes.
A strong bias to action and the ability to get things done efficiently and effectively.
Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support.
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Channel Account Management
Location: Remote Australia
Compensation Range: $96,000 AUD base with an on target earnings at $160,000, plus equity
What You’ll Do:
Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform.
As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.
This is a high-impact, high-visibility sales role that reports to the Manager of Account Management. Its success will be measured by expansion and retention metrics.
Responsibilities:
Act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their environment
Own and grow relationships with multiple contacts inside assigned customer organizations
Drive renewals and expansion opportunities across your book of business, including upsell and cross-sell motions where appropriate
Contribute to team goals around retention, expansion, and customer satisfaction
Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience
Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward
Use AI tools to prepare for partner meetings, summarise calls, and stay organized so you can move faster with sound judgment
What You Bring To The Team:
2+ years of experience in account management, direct customer sales, or a similar post-sales or commercial role
Strong experience in SaaS, preferably related to the cybersecurity industry
Experience with Salesforce or other similar CRM platforms
Strong bias to action and the ability to get things done efficiently and effectively
Ability to manage multiple stakeholders, maintain momentum on renewals and expansion conversations, and communicate clearly across internal and external teams
Commercial curiosity and sound judgment in balancing customer outcomes with business growth, & confidence building relationships with both customers and partners
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Buenos Aires, Argentina
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
Aleph is seeking a strategic, high-energy Client Partner to represent Spotify in Argentina, based in Buenos Aires. We are not just looking for a sales professional. We are looking for a true music and culture enthusiast who understands how music, podcasts, and digital audio shape the way people feel, think, and buy.
In this role, you will be the bridge between Spotify’s world-class advertising platform and the Argentine advertising ecosystem: media agencies (agencias de medios), advertisers (anunciantes), and brands. You will drive revenue by showing brands how to authentically connect with millions of engaged listeners, people who choose to be there.
We are also entering a new era of sales, one where individual productivity is amplified by AI in ways that were unthinkable two years ago. A great salesperson with the right mindset and tools will do the work of three. That is the profile we are building.
What You Will Do
Revenue Growth: Own and be accountable for quarterly and yearly revenue goals, pipeline management, and growth targets for the Argentine market.
Agency Relationships: Develop and maintain excellent relationships with key media agencies, positioning Spotify as an invaluable strategic partner, not just a vendor.
Multi-stakeholder Selling: Work across agency departments (buying, strategy, comms planning, audio, digital, branded content, and innovation) to build holistic solutions.
Consultative Selling: Understand clients’ business objectives and challenges deeply. Respond with tailored advertising solutions that genuinely move their business forward.
Cultural Storytelling: Create persuasive narratives that translate Spotify’s audience data and audio formats into compelling business growth stories. Make clients feel the platform, not just see the numbers.
Portfolio Selling: Sell the full Spotify ecosystem (audio, video, display, branded experiences, and programmatic) with fluency and confidence.
AI-Augmented Workflow: Use AI tools to prepare client briefs, analyze pipeline signals, identify growth opportunities, and arrive at every client interaction more prepared than anyone else in the room.
Campaign Excellence: Partner with internal teams to ensure flawless execution, delivering a top-tier service experience that keeps clients coming back.
Industry Presence: Represent Spotify and Aleph at key industry events in Argentina, building our profile and driving cultural relevance in the local market.
What We Are Looking For
The mindset we are building
Genuine Tech Curiosity: When a new tool appears, you adopt it, test it, and integrate it into your workflow. You do not just tolerate it.
Analytical Thinking: You read data, interpret pipeline signals, and make decisions based on evidence, not just gut feeling.
Orchestration Ability: AI does the research, prepares the briefs, and suggests next steps. You decide, personalize, and build the relationship.
Real Adaptability: The process will keep changing. You do not just accept change. You anticipate it and move first.
Required
4+ years of experience in digital advertising sales (ventas de publicidad digital), business development, or client-facing roles within the digital media industry.
Deep understanding of the digital advertising ecosystem: audio, display, video, and programmatic.
Proven track record of managing client relationships, driving revenue growth, and exceeding sales targets in the Argentine or LATAM market.
Strong agency and brand relationships across the Argentine digital advertising community.
Comfort with data: you build reports, interpret dashboards, and translate performance into client-facing insights (Salesforce, Google Slides/Sheets).
Genuine curiosity about AI tools, and evidence you have already started integrating them into your daily workflow.
Exceptional storytelling and presentation skills; you can hold a room at C-suite level.
Full professional proficiency in Spanish and English.
Preferred
Experience with self-serve advertising platforms or programmatic auction dynamics.
Hands-on experience with AI-assisted sales tools: CRM automation, brief generators, prospecting platforms.
Passion for music, audio culture, or the creator economy: you do not just sell Spotify, you get it.
Why Join Aleph
Impact:
Spotify reaches over 600 million users globally, with a deeply engaged audience across Latin America. You will connect that audience with Argentina’s agencies and brands, with the tools, the backing, and the mandate to build something meaningful.
Growth:
We encourage everyone to strive for more, with growth opportunities for our internal talent and the chance to learn together in an ever-changing industry.
Team culture:
Aleph is a place of many cultures, perspectives, and talents. We support each other, value partnership and communication, and believe it takes a group of people to achieve great things.
Market context:
You will work at the intersection of one of the world’s most iconic brands and one of the most dynamic ad markets in the region, as part of a team that works across Latin America.
AI-powered sales:
If you are excited about where AI is taking sales, you are going to like it here.
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, and our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Montreal, Canada
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
You Will
Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
Develop and expand our portfolio to support most popular Cloud apps (200+)
Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
We genuinely care
We do not waste time on manual or mundane task
We have a fun environment
We own it
We are experts on what we do
We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
- Best Relationship- Winter 2024
- Leader Americas Winter 2024
- Best Results - Winter 2024
- Best Usability - Winter 2024
About the Role
We are looking for a candidate who will be responsible for working directly with development, support, implementation, and other internal teams as well as external vendors and clients. The Head of Engineering will be responsible for overseeing and managing all aspects of the engineering department within the organization. This role requires strong leadership skills, technical expertise, and a strategic mindset to drive innovation and ensure the successful delivery of engineering projects.
You will work directly with the CEO/CTO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company.
Roles and Responsibilities:
Manage multiple engineering projects and ensure successful delivery of products on time and within budget
Lead a team of engineers and provide guidance on technical issues
Collaborate with other teams such as product, design, and customer support to ensure smooth product development and delivery
Ensure coding standards, best practices, and security protocols are followed by the team
Hire, train, and mentor engineers and support staff
Evaluate and recommend new technologies and methodologies to improve the engineering process
Build and maintain strong relationships with vendors and partners to ensure projects are completed successfully
Must have successfully delivered at least two projects end-to-end.
Oversight of the full software development lifecycle required for a group of developers and testers in an agile environment.
Leading staff to implement clients in the most efficient, time driven manner. The manager is responsible for the total quality of the technical deliverables in their domain, making sure that they are secure, defect-free.
Mentoring technical staff during projects to ensure continuous improvement. Includes working with each resource to define and act upon career paths and obtain appropriate training. Is responsible for the hiring, training, staff development, performance appraisals, corrective action and pay review of technical personnel.
Developing and establishing department standards and procedures.
Recommends the most efficient ways to ensure best implementation practices of new upgraded products.
Evaluates and reports progress and results.
Skills and Qualifications Required:
Must have hands-on experience in Java, Front end technologies like Bootstrap, jQuery, AWS, Modular software development, multi-tenant architecture and highly scalable systems.
Proficient with cloud technologies (AWS, Azure, Google Cloud).
Must have a minimum of 8-10 years of experience demonstrating required skills and competencies in engineering
BSc/BA in Computer Science, Engineering or a related field; MS/MBA or other relevant graduate degree is a plus.
Must have hands on Full stack architecture experience
Have in-depth conceptual functional and non-functional knowledge of Docker Containers, Kubernetes Cluster management and orchestration, microservice architectures, DevOps practices and tooling.
Previous leadership or management experience required
Strong communication skills are a requirement, as this position must build consensus with numerous internal and external resources and effectively influence the technical direction of projects in order to be successful.
Ability to determine the best implementation approach/methodology for assigned project(s) based on established guidelines and best practices and determine appropriate strategy for ensuring desired objectives.
Must be very flexible with learning new technology quickly.
Location:
Montreal (Remote)
Shift Timings:
U.S. Shift (8:00 AM CST - 5:00 PM CST)
For more information about DBSync, visit
www.mydbsync.com.
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
We're hiring our Customer Success Manager to own the relationship with the schools and districts that partner with Knowt. Own a book of school and district accounts from kickoff through renewal.
Location: Singapore Office
Workplace: Hybrid
The Deal Desk function partners across Chainalysis to help teams structure and execute complex commercial deals. For APAC, this role will provide dedicated regional coverage across markets including ASEAN, Korea, Japan and Australia, helping Sales teams get timely support in their time zone.
Combining commercial judgment with analytical rigor, the team develops solutions that meet customer needs while aligning with Chainalysis’ pricing, product and contractual guidelines. Deal complexity is increasing as the function provides more structuring guidance and the company evolves toward consumption-based pricing.
You’ll join a growing, decentralized function and work closely with APAC Sales, Revenue Operations, Finance, Legal, Product, Marketing and other teams. You’ll receive support from colleagues in other regions as you ramp, then take increasing ownership of regional deal support and make well-reasoned decisions within established guardrails.
In this role, you’ll:
- Partner with APAC Sales to structure, price and quote complex deals, applying your understanding of our licensing, subscription and consumption based pricing models to recommend solutions that meet customer needs and align with company guidelines.
- Review deal requests, analyze pricing and discounts, and present clear recommendations to business approvers.
- Guide Sales through negotiations, contract objections, alternative deal structures and non-standard order-form requirements.
- Work with Legal, Product, Finance, Revenue Operations and other teams to resolve complex commercial issues and support accurate forecasting and order booking.
- Serve as a key point of contact for APAC Sales on pricing, quoting and exceptions to standard processes, providing timely support across regional time zones.
- Help Sales leaders prioritize opportunities around month-end, quarter-end and year-end deadlines.
- Apply sound commercial judgment and clearly explain recommendations, risks and trade-offs.
- Troubleshoot complex quoting issues in Salesforce CPQ or similar systems, and share recurring deal insights with the team.
- Identify and deliver improvements to workflows, documentation and system automation.
- Build expertise in consumption-based pricing as Chainalysis’ commercial models evolve.
We are looking for candidates who have/are:
- Experience in the technology industry, ideally in RevOps, Sales Operations, Deal Desk, business partnering, order management or a related function supporting Sales teams.
- Familiarity with SaaS subscription pricing and the ability to understand how commercial terms and pricing structures support customer needs and company objectives.
- Experience with Salesforce CRM and Salesforce CPQ, or similar quoting systems.
- Strong analytical skills, including pricing, discount and commercial analysis.
- Strong judgment and communication skills, with the ability to influence stakeholders and manage competing priorities.
- The ability to make and explain reasoned decisions at the appropriate level, without needing to escalate every issue.
- Comfort working independently in a fast-paced environment with ambiguity, changing priorities and time-sensitive requests.
- Strong organizational and workload-management skills, with the ability to prioritize based on risk and business needs.
- A strategic, adaptable and growth-oriented mindset, with the potential to take on increasing ownership over time.
- Proven ability to work effectively with stakeholders across APAC markets and different working styles.
- Working with APAC teams or navigating regional differences in stakeholder needs and ways of working.
- We value potential, strategic thinking and adaptability alongside relevant experience. Direct Deal Desk experience is helpful, but experience supporting Sales through RevOps, Sales Operations, business partnering or order management can also be relevant.
Nice to have experience:
- Supporting Sales teams with consumption-based pricing models.
- Structuring or reviewing commercial deals, including basic deal-desk or order-management experience.
- Supporting sales to crypto exchanges, fintech companies or payment providers.
- Working with both SaaS and on-premise commercial models.
- Developing pricing frameworks, approval processes or scalable Deal Desk operations.
- Knowledge of revenue recognition principles, including GAAP and ASC 606.
- Working with a consumption-based CPQ platform.
- Partnering with IT or Business Systems teams on Salesforce enhancements and automation.
- Experience in crypto or blockchain; this is a plus, not a requirement.
Technologies we use:
- Salesforce
- Salesforce CPQ
- Slack
- Google Workspace
- Microsoft Office
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: UK - Office - London
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
You have built a career carrying a number, and now you want to grow big accounts for the long term. This role is for you. You will own renewals and expansion for 30 to 40 of Tenable's strategic customers, including the largest account in EMEA. Retention and growth in these accounts is now a top priority, so your impact will be visible fast. You will be in front of customers and in the room with senior leaders, working side by side with our Enterprise and Commercial Territory Managers and Solutions Engineers as an equal. This is a sales role with a Customer Success title.
Your Opportunity:
Your mandate is to keep our largest customers and grow them. You will protect recurring revenue, find the next opportunity in every account, and set the standard for what a Principal CSM looks like at Tenable. Keep our biggest customers, and keep them growing strategic customers stay when they see the value. You will make it clear, and make it last.
Own the full renewal cycle for a multi-million book, with retention as your first measure.
Spot churn and downgrade risk early, using adoption data and your own judgement.
Negotiate enterprise contracts that protect revenue and open the door to more.
Turn every account into the next big deal, renewals and expansion are an equal share of the role.
Run strategic discovery with senior stakeholders to uncover high-value opportunities.
Build the business case for upsell and cross-sell across the Tenable platform.
Carry an expansion quota, and take ownership of the number.
Win as one account team, you and the Territory Manager are partners, and you often carry the bigger number.
Plan each account together with Territory Managers and Solutions Engineers.
Lead critical escalations, and bring in Engineering, Support and Professional Services at pace.
Share what you hear from customers, so it shapes our product and service.
Shape what Principal means, this is still a new level for us, and you will help define it.
Set the playbook for renewals and expansion in strategic accounts.
Mentor junior and senior CSMs, and show them what great looks like.
Build the experience and profile that opens a path to team leadership.
What success looks like
By six months: a plan and a trusted forecast for every strategic account, and a senior contact in each one.
By twelve months: retention ahead of baseline, double-digit growth in your book, and a team that looks to you for best practice.
What You'll Need:
A sales background, with a record of meeting or beating quota through renewals, upsell and cross-sell.
Experience of large, complex accounts and enterprise contract negotiation, ideally using a structured method such as MEDDPICC.
The standing to build trusted relationships with senior leaders in large organisations.
Comfort with visibility: you share account status openly and welcome scrutiny.
A team player who shares knowledge freely and enjoys helping others grow.
A hands-on approach: you build your own quotes and keep your own Salesforce records.
Curiosity about new tools, including AI-led churn tracking, and an eye for what the data says.
Availability for three office days a week in Staines, and travel up to 25% of the time.
Interview Process
Recruiter Screen – 1st Stage - Virtual
Hiring Manager Interview – 2nd Stage – Virtual/F2F
Panel Interview - 3rd Stage - F2F
Senior Leader Interview - 4th Stage - Virtual/F2F
Exec Level Call - Final Stage - Virtual
#LI-JG1
#LI-Hybrid
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
We're looking for a Data Engineer to own the data that runs Higgsfield's enterprise business, from raw data to the numbers leadership makes decisions on.
You'll own data end to end, from raw data collection through transformation, modeling and validation, to the reporting that Sales, RevOps, Finance and Product use to run the business. Revenue, contracts and commissions all run through this work, so accuracy matters.
This is a hands-on role with real ownership. You'll report to our Data Engineering Lead, take on projects independently, and help make sure data is never the bottleneck as the business accelerates. We're an AI company, and we expect our data engineers to use AI to multiply what they can deliver.
What you'll do:
- Own end-to-end data pipelines, from raw data collection and transformation to modeling, validation and reporting.
- Integrate CRM, billing, contract and product usage data into a consistent, trusted view of our B2B customers.
- Build the data models and dashboards behind revenue reporting, commissions, forecasting and customer insights.
- Turn ambiguous business questions from Sales, RevOps and Finance into scoped projects, and drive them to completion.
- Close data gaps across teams, whether that means partnering with backend engineering to capture new data or fixing a broken pipeline.
- Build AI-powered workflows (agents, reusable skills, automations) that work with our infrastructure and scale your impact.
- Validate every number before it ships, with automated checks, monitoring and documentation that keep our data audit-ready.
- Build executive-facing reports and dashboards (CEO / VP level) that are easy to read and highlight what needs action
Requirements:
- 4+ years in data engineering, analytics engineering or a related role, including building and maintaining complex production pipelines.
- Hands-on experience building with AI, not just using it: for example, creating custom agents, skills or automations with tools like Claude, ChatGPT, Gemini or Cursor. You know where these tools help and where they fall short.
- Strong SQL and Python, plus experience with modern data warehouses and transformation/orchestration tools (e.g., Snowflake or BigQuery, dbt, Airflow or Dagster).
- Experience integrating data from business systems such as Salesforce, HubSpot or Stripe.
- Structured thinking: you break ambiguous problems into clear steps and solve them methodically.
- A proactive, self-directed approach. You learn fast, take ownership without waiting for instructions, and push work over the finish line.
- Clear communication, including explaining technical work and its tradeoffs to nontechnical stakeholders.
Nice to Haves:
- Experience partnering with Finance on data that demands high precision (revenue, billing, commissions).
- Early or growth-stage startup experience.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $200,000 - $260,000, depending on experience, skills, scope, and location.
- Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Hybrid; San Francisco, CA
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
This role is based in our San Francisco office and is also open to remote candidates in the US.
We're hiring an Enterprise Demand Generation Marketing Manager to build and run the programs that fill our pipeline. You'll own campaigns across paid media, webinars, account-based marketing, and social, from strategy through launch and optimization.
This is a builder role. You'll stand up programs that don't exist yet, ship them quickly, and scale what works. You'll partner closely with Sales, Product Marketing, Content, Design and RevOps to turn target accounts into qualified pipeline.
WHAT YOU'LL DO
- Plan, launch and optimize paid campaigns across LinkedIn, Google, Meta and content syndication channels, owning budget pacing, testing and reporting on CAC, pipeline and ROI
- Run the webinar program end to end: pick topics and speakers, drive promotion and production, and manage follow-up through to pipeline conversion
- Partner with Sales to define target account lists and build tiered account-based marketing plays (1:1, 1:few, 1:many), orchestrating multi-channel touches that drive engagement and meetings
- Use paid and organic social to reach buyers, amplify campaigns and generate demand, working closely with Content and Creative
- Define KPIs for each program and collaborate with RevOps on dashboards that show what's contributing to pipeline and revenue
- Stand up new channels and programs, test quickly, cut what isn't working and scale what is
- Align daily with Sales, SDRs, Product Marketing, Content, Design and RevOps on targets, messaging and handoffs
WHAT YOU'LL NEED
- 3+ years of hands-on experience running paid campaigns on LinkedIn, Google or Meta, with a track record of hitting pipeline targets
- Experience building and scaling a webinar program that converts attendees into pipeline
- Experience running account-based marketing in close partnership with Sales, including account selection, orchestration and measurement
- A track record of using paid and organic social as a demand channel
- Strong analytical skills, comfortable with attribution, funnel metrics and turning data into decisions
- Working knowledge of marketing automation and CRM tools (for example, HubSpot or Marketo, and Salesforce)
- Clear, concise communication skills and the ability to align multiple teams around a plan
- Experience marketing to large, complex organizations with long sales cycles and multiple stakeholders
- Strong project management instincts; you can run several overlapping campaigns at once and keep timelines, owners and dependencies organized
- A builder's mindset: you'd rather create programs, processes and playbooks from scratch than inherit a finished machine
- A collaborative approach; you work across teams every day, share credit, take feedback well, and treat Sales as a partner
- Comfort using AI tools as part of your daily workflow, for drafting copy, building audience lists and analyzing campaign results
NICE TO HAVE:
- Experience marketing to creative, media or enterprise audiences
- Experience on an early-stage or scaling marketing team
- Familiarity with AI tools that speed up campaign production and analysis
If this sounds like you, we'd love to hear from you, even if you don't check every box.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
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ГибридseniorSingapore Office; For APAC, this role will provide dedicated regional coverage across markets including ASEAN, Korea, Japan and Australia, helping Sales teams get timely support in their time zone; Serve as a key point of contact for APAC Sales on pricing, quoting and exceptions to standard processes, providing timely support across regional time zones
UK - Office - London
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
Hybrid; San Francisco, CA; This role is based in our San Francisco office and is also open to remote candidates in the US; Lastly, the provided range is the expected salary for candidates in the U.S