Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal.
You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team.
Responsibilities
Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans.
Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams.
Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities.
Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors.
Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones.
Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions.
Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design.
Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals.
Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases.
Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives.
Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy.
Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team.
What skills do I need?
8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role.
Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs.
A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams.
Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers.
Experience with business process mapping, requirements analysis, solution design, or complex technology implementations.
Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities.
Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required.
Ability to simplify complex problems and communicate clearly with both executive and technical audiences.
Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio.
Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment.
A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team.
The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Chicago, Illinois; NYC, Remote; San Francisco, California
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What you'll do:
• Collaborate closely with Finance, IT and internal stakeholders to understand business objectives,
and define project scope, goals, deliverables, resource requirements and milestone schedules
for finance-related initiatives.
• Lead cross-functional teams, including developers, QA engineers, system administrators and
business analysts, to deliver IT projects on time, within scope and within budget, from kickoff
through go-live and handover to support.
• Establish project governance: project charters, RACI, steering committees, decision logs and
clear escalation paths, so ownership and decisions are never ambiguous.
• Build and maintain integrated project plans, managing the critical path, dependencies and
milestones across several workstreams and teams.
• Implement project management frameworks (Agile, Scrum, Kanban or hybrid approaches) to
streamline workflows, adapting them to fixed finance deadlines such as month-end, quarter-end
and audit dates.
• Identify manual, repetitive Finance processes and deliver AI-driven process automation: define
the business case, success metrics and controls, run pilots, and track adoption and measured
savings.
• Conduct risk assessments, anticipate blockers, and deploy prompt mitigation or escalation
strategies, maintaining risk, issue and dependency logs, including data quality, security, access-
control, AI-use and regulatory risks specific to financial data and multi-country operations.
• Prepare regular status reports, track KPIs, and maintain transparent communication with
leadership, Finance stakeholders, clients and vendors.
• Monitor project expenditure, forecast resource allocation, and manage third-party vendor
relationships, including statements of work, acceptance criteria and escalations.
• Work directly with engineers and architects on integrations between finance and business
systems, data flows, testing, environments and releases, and challenge technical estimates
when needed.
• Run the change request pipeline, release planning, cutover and go-live coordination, and post-
implementation reviews, and capture lessons learned.
• Develop and deliver training materials and workshops so Finance and IT stakeholders can adopt
new solutions and automations.
• Stay informed about industry trends and emerging technologies, including AI, and apply that
knowledge to improve finance operations and delivery practices.
What we are looking for:
• Bachelor's degree in Information Technology, Computer Science, Engineering, Finance, Business
Administration or a related field. A master's degree is a plus.
• Proven experience (5 to 8 years) managing IT projects, including technical or digital
transformation projects delivered end to end as the accountable lead.
• Strong project management skills, with the ability to manage multiple projects and workstreams
in parallel, plan critical paths and dependencies, and track delivery through KPIs and risk, issue
and dependency logs.
• Experience setting up and running project governance, including charters, RACI, steering
committees, change control and post-implementation reviews.
• Hands-on experience with Agile, Scrum, Kanban and Waterfall, and ability to run hybrid delivery.
PMP strongly preferred; PRINCE2, CSM or PSM valued.
• Experience owning project budgets and forecasts and governing external development or
integration vendors, including statements of work and acceptance criteria.
• Hands-on experience delivering AI-driven process automation, for example with LLM-based
assistants, document and data extraction, RPA or low-code workflow platforms, including
assessing which processes are good automation candidates, defining controls and managing
pilots through to adoption.
• Experience delivering projects for Finance or other regulated, numbers-driven functions, such as
reporting and analytics, treasury or payments integrations, and payables and receivables
tooling, with an understanding of month-end close, controls and audit needs.
• Strong technical knowledge of the SDLC, cloud and infrastructure, APIs and system integrations,
databases and data pipelines, and testing and release management.
• Proficiency in Jira, Confluence and Microsoft Project, and advanced Excel and PowerPoint for
budget tracking and reporting.
• Exceptional communication and presentation skills, with the ability to convey complex
information to Finance, IT and executive stakeholders, plus leadership without direct authority,
negotiation and conflict resolution.
• Fluent English.
Why join Aleph:
Visible, business-critical impact:
your projects shape how Aleph’s Finance function closes the books, pays and gets paid across 130+ markets. You’ll have direct visibility to IT and Finance leadership.
Real AI automation, not slideware:
you will take AI-driven process automation from business case to pilot to measured savings. That builds one of the most in-demand skill sets in finance technology.
Room to grow:
multi-country, multi-entity programmes, e-invoicing and compliance changes give you the breadth to grow toward programme and portfolio leadership.
A collaborative, inclusive team:
you’ll work alongside Finance, engineering and architecture colleagues who value clear ownership, open communication and different perspectives, in a hybrid set-up based in Madrid.
At the centre of digital advertising:
Aleph partners with TikTok, Amazon, Google and nearly 55 other platforms, so the finance technology you deliver supports one of the world’s fastest-moving industries.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 50,000 EUR.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a
Support Engineer L2 t
o resolve complex technical issues escalated by Nebius clients.
This position requires strong analytical skills, effective communication, and a customer-centric approach to deliver outstanding service and ensure operational continuity.
You’re welcome to work remotely from the USA.
Please note that this is a shift work.
Your responsibilities will include:
Diagnose and resolve technical issues, focusing on Linux, networking, security, Kubernetes and cloud environments.
Analyze and resolve storage-related issues using a strong understanding of data storage concepts.
Apply ML knowledge to assist with troubleshooting model deployment, performance issues and integration challenges in ML pipelines.
Develop Python and Bash automation scripts to streamline processes and optimize workflows.
Provide timely updates and clear customer explanations regarding issue status and resolutions.
Escalate unresolved problems promptly to ensure minimal service disruption.
Maintain and improve technical documentation to support troubleshooting and issue prevention.
We expect you to have:
Linux administration – advanced
Networking – intermediate
Kubernetes – intermediate
Cloud solutions (AWS, Azure, GCP) – intermediate
Python/Bash scripting – intermediate
ML training, inference and pipelines – intermediate
Data storage concepts – intermediate
Troubleshooting and problem-solving – advance
Qualifications:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience: 5+ years in technical support, with at least 3 years of hands-on experience in cloud environments.
Working Hours:
Availability for rotational shifts or on-call support as required.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
#LI-SM2
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$150,000
—
$200,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's Finance Engineering team is the investment-side counterpart to our Legal Engineering team: former investment professionals who bring real deal experience to Harvey's prospects and customers. Forward Deployed Finance Engineers lead discovery, demos, pilots, trainings, onboarding, and custom builds alongside our AEs and CSMs. They translate real investment work into Harvey solutions, serving as the trust layer across the entire customer lifecycle, from the first pilot to the most complex, custom-built workflow.
Finance Engineers work on Harvey Deals, a new product built off of Harvey's acquisition of Benchmark. Harvey Deals is where investment teams run their deals — screening, underwriting, diligence, and committee materials — built in the firm's own templates and formats, with every figure traceable back to the document it came from. Harvey works with 150+ asset management firms and analyzes 178M+ documents each month; the Finance Engineering team is how that capability meets the way deal teams actually work.
Finance Engineers understand how investors think and work, and use that expertise to design, build, and refine solutions that hold up under live deal pressure. In doing so, they don't just drive adoption; they shape Harvey's product roadmap, ensuring every release is grounded in what investment teams actually need. It's a team built to make Harvey the platform investment teams can trust with their most important work.
This role is the first Finance Engineer dedicated to private credit. You will build the credit playbook — demo library, workflow templates, use cases — while running live pilots, and lead the credit practice as the team grows.
You may be asked to travel around 2–3+ times per month. Travel is always for a significant business need and typically is for 1–3 days at a time.
WHAT YOU'LL DO
Forward Deployed Finance Engineers on the private credit team are former credit investors who left the desk to help build the future of how credit gets underwritten. Working closely with Account Executives, they engage with direct lenders, opportunistic and specialty finance managers, BDC managers, and insurer credit arms throughout the pre-sales process and stay with them well past it — leading pilots on live opportunities, guiding lenders through what's possible with AI, and sitting down with credit teams to build screening, underwriting, and credit committee workflows in the firm's own templates and formats.
The work is the work they did on the desk: lender presentation and CIM review; QoE read-throughs and data pack analysis; cash flow and leverage modeling; sizing and structuring; covenant and credit agreement review; credit memo drafting; and comps. It continues post-close into compliance certificate review, covenant tracking, amendment and waiver analysis, and quarterly portfolio reporting, so value compounds after the first deal. Along the way, Finance Engineers bring credit-team feedback back into the product, helping shape the future of Harvey.
WHAT YOU HAVE
- 6+ years on the investment or underwriting team at a direct lender, private credit fund, BDC manager, or insurer private credit arm, with demonstrated ownership of live deal work: screening, underwriting, diligence workstreams, modeling, structuring, and drafting credit committee materials. Asset-based and specialty finance backgrounds are welcome. Leveraged finance, restructuring advisory, or rating-agency experience before the principal side is welcome, but principal-side deal execution is required.
- Strong command of the documents and data that drive a credit decision — lender presentation and CIM, QoE and data pack, model, credit agreement and intercreditor, compliance certificates — and an instinct for where the numbers and the paper disagree.
- Advanced Excel and financial modeling, comfort with prompting and agentic AI workflows, and a builder's instinct for turning a repeated manual process into a repeatable automation. Python, SQL, or experience building internal tools is a plus.
- Executive presence and relationship-building skills, with the ability to establish credibility from analysts and associates through to partners and credit committee members.
- Outstanding communication and presentation skills — comfortable leading a live demo, facilitating a workshop, or holding your own in a technical conversation about a covenant package or an underwriting assumption.
- Deep curiosity about AI's potential to transform investment work, paired with a practical, solutions-oriented mindset and bias toward action.
- Track record partnering with senior stakeholders to drive results, with curiosity for testing approaches and optimizing for customer outcomes.
- Customer-facing or commercial experience (LP or investor relations, capital formation, banking coverage, business development) and/or hands-on experience using AI tools in an investment setting are pluses.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
-Принять действующий пайплайн генерации вертикальных видео (сценарий → озвучка → визуал → субтитры → монтаж → автопостинг → трекинг-ссылки) для YouTube Shorts, TikTok и Instagram Reels, разобраться в нём по документации и коду и довести до стабильной работы. -Уверенное знание Python, базовые навыки bash.
Location: Brazil; Peru; Colombia; Argentina; Mexico; Chile
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's engineers build a lot of software. Developer Platform AI builds the AI systems they use to do it: agents that write and review code, simple access to the best models in the tools they already use, and the infrastructure that connects AI to our internal systems.
This is a small team with a lot of reach. The tools you ship will change how engineers across Kraken work every day, and you'll see that happen directly. The work spans agent platforms, code review, LLM routing and cost controls, MCP integrations with tools like Slack, Jira and GitLab, and the security and observability that make all of it safe to run.
If you want to work on applied AI with real users from day one, this is that job.
THE OPPORTUNITY
- LLM traffic doesn't behave like normal API traffic. Requests are long-running, streaming and expensive. One prompt can cost a few cents or a few dollars. One team's burst can burn another team's budget. Providers change their rate limits, failure modes and pricing without warning. Running this well is a problem few companies have solved, and it's the job.
- Own the reliability of the platform engineers depend on: the AI Gateway, the agent runtime and the connections to internal tools. Set the SLOs, own the error budgets and decide what happens when they're spent.
- Design resilience across model providers: routing, failover, retries, rate limiting and graceful degradation when a provider is slow, throttling or down.
- Make LLM traffic legible. Build observability that shows latency, errors, token usage and cost by team, model and use case, so engineers can see what their workloads cost and where they're spending their time waiting.
- Treat capacity and cost as one problem. Routing decisions affect both latency and spend, and you'll own the tradeoff directly.
- Work with Security, Finance and AI governance to put access controls, budgets, audit logging and data handling into the platform, not into a spreadsheet next to it.
- Lead incident response and blameless post-incident reviews. Turn what breaks into fixes that stay fixed.
- Automate operations with infrastructure as code, safe deployments and progressive rollouts, so the platform gets more reliable as it grows rather than more fragile.
- Mentor engineers and raise the operating standard across the team.
This is a Staff role. You'll set the technical direction for how the platform runs, not just keep it running. The platform is small enough that your decisions shape it directly, and used broadly enough that they affect every engineering team at Kraken.
SKILLS YOU SHOULD HODL
- Extensive experience in site reliability, infrastructure or platform engineering, with a track record of owning high-traffic, business-critical services in production
- Deep hands-on experience with Kubernetes, a major cloud provider and infrastructure as code such as Terraform
- Strong command of SLOs, observability and incident management, and the judgment to know which reliability work actually matters
- Proficiency in Rust or Python, and comfort reading and changing a production service's code
- Experience with API gateways, reverse proxies or traffic management: load balancing, rate limiting, failover and caching
- Experience operating multi-tenant internal platforms, including authentication, authorization and per-tenant cost controls
- Staff-level influence: you set direction across teams, write clear design documents and bring other engineers with you
NICE TO HAVES
- Experience operating LLM gateways or integrating LLM provider APIs at scale: streaming, token-based rate limiting, model routing and caching
- Experience serving models yourself, including vLLM or Ray: GPU scheduling, batching, autoscaling and cost per token
- Experience building Kubernetes controllers or operators with controller-runtime or kubebuilder
- Experience with Consul and Vault for service discovery, configuration and secrets
- Experience with model evaluation pipelines for catching quality regressions before and after rollout
- Familiarity with coding agents and agent harnesses, and running them safely in sandboxed environments
- Experience with cost attribution, budgeting or FinOps for usage-based services
- Background in security-sensitive or regulated environments such as financial services or crypto
- Contributions to open-source gateway, proxy or observability projects
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Vancouver, BC
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Poland
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
What You’ll Do
Design, build, and maintain full-stack web applications, ensuring high performance, scalability, and security
Implement new features and enhancements in a well-tested, maintainable, and efficient way
Collaborate with Product managers and UX designers to create intuitive, responsive, and accessible interfaces
Review, analyze, and implement technical solutions to meet business requirements, driving resolution of issues and bugs
Contribute to architectural decisions, API design, and system integrations
Provide technical leadership to the engineering team - guide design discussions, perform code reviews, and support continuous improvement
Participate in task estimation, prioritization, and planning in alignment with engineering processes
What You Bring
Extensive professional expertise in Python/Node.js and proven experience with modern frontend frameworks (React.js, Vue.js, or Next.js)
Background job processing: queues, retries, idempotent jobs, handling a worker that fails mid-task
Hands-on knowledge of cloud services (preferably AWS) and database technologies (SQL/NoSQL)
Experience in contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and existing systems
Deep understanding of API development, microservices, and system integration
At least one project using LLM APIs with tool calling and streaming. A side project is fine. A simple chat interface on top of an API isn’t enough
At least one product you built from scratch and then maintained in production for a year or more
Nice to have
Temporal, Inngest or another durable execution tool
OpenTelemetry, ClickHouse or other tools for storing large volumes of logs and traces
Building MCP servers or clients
LangGraph, OpenAI Agents SDK or Claude Agent SDK
Protection against prompt injection, sandboxing tool execution
English Language
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
-проектировать и разрабатывать backend-сервисы на Python (FastAPI / Flask / Django). -создавать и оптимизировать цепочки LangChain (chains, agents, tools, memory) для реализации сложных сценариев обработки запросов и выполнения многошаговых задач.
Location: Remote - The Netherlands
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
This role is open to candidates based in the UK or the Netherlands.
Reddit is where people come to discover, research, and discuss products that inform their purchasing decisions. Shopping, across advertising and organic experiences, is a high priority for the company, and product catalogs are foundational to that work.
We are looking for an Engineering Manager to lead Reddit’s Product Catalogs team. You will lead a full-stack engineering team responsible for the infrastructure and advertiser-facing experiences that help thousands of advertisers onboard, organize, and manage millions of products. Your team will build intuitive UIs, robust APIs, and scalable backend systems for catalog ingestion, storage, and product data management.
These systems power Dynamic Product Ads (DPA) and organic shopping, connecting users with relevant products in the context of their interests and conversations. Someone browsing r/golf might discover popular golf clubs, while someone reading a discussion about sunglasses in r/BuyItForLife might see the exact models being discussed. Your team will make it easier for advertisers to bring their products to Reddit and participate in these moments of discovery.
In this role, you will set technical direction, develop engineers, and drive execution across the catalog platform and advertiser experience. You will work closely with cross-functional partners to understand customer needs and make catalog onboarding and management seamless. You will also partner with Reddit’s Knowledge Graph teams to support organic shopping experiences.
This role calls for strong technical judgment, people leadership, and a focus on customer needs. It is based in Reddit’s Amsterdam or London office, with a team working across European time zones.
Responsibilities:
Create a world class catalogs system that can scale to support billions of products
Work closely with product managers and designers to craft compelling user experiences
Collaborate with a wide range of teams from Ad Formats to Ad Delivery to ensure successful end-to-end delivery of product ads
Establish and manage to SLAs within your team
Be a strong mentor and cross-functional advocate for your team
Contribute meaningfully to team strategy. We give everyone a seat at the table and encourage active participation in planning for the future. Don’t just come along for the ride.
Required Qualifications:
7+ years of experience in backend or full stack product development
2+ years of experience managing engineering teams
You're highly technical, enough to solve almost any problem your team has yourself, but you prefer to guide your team into solving them.
Ability to work independently. You’ll be working with stakeholders that are mostly based in North America. You need to be able to make decisions and solve problems autonomously.
Excellent communication skills. You must be able to collaborate effectively with teams in a fully-remote environment and discuss complex topics with technical and non-technical audiences.
Benefits:
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Private Pension plan with Employer-matching
100% employer-sponsored group medical plan
Income Replacement Programs
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - United Kingdom
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
This role is open to candidates based in the UK or the Netherlands.
Reddit is where people come to discover, research, and discuss products that inform their purchasing decisions. Shopping, across advertising and organic experiences, is a high priority for the company, and product catalogs are foundational to that work.
We are looking for an Engineering Manager to lead Reddit’s Product Catalogs team. You will lead a full-stack engineering team responsible for the infrastructure and advertiser-facing experiences that help thousands of advertisers onboard, organize, and manage millions of products. Your team will build intuitive UIs, robust APIs, and scalable backend systems for catalog ingestion, storage, and product data management.
These systems power Dynamic Product Ads (DPA) and organic shopping, connecting users with relevant products in the context of their interests and conversations. Someone browsing r/golf might discover popular golf clubs, while someone reading a discussion about sunglasses in r/BuyItForLife might see the exact models being discussed. Your team will make it easier for advertisers to bring their products to Reddit and participate in these moments of discovery.
In this role, you will set technical direction, develop engineers, and drive execution across the catalog platform and advertiser experience. You will work closely with cross-functional partners to understand customer needs and make catalog onboarding and management seamless. You will also partner with Reddit’s Knowledge Graph teams to support organic shopping experiences.
This role calls for strong technical judgment, people leadership, and a focus on customer needs. It is based in Reddit’s Amsterdam or London office, with a team working across European time zones.
Responsibilities:
Create a world class catalogs system that can scale to support billions of products
Work closely with product managers and designers to craft compelling user experiences
Collaborate with a wide range of teams from Ad Formats to Ad Delivery to ensure successful end-to-end delivery of product ads
Establish and manage to SLAs within your team
Be a strong mentor and cross-functional advocate for your team
Contribute meaningfully to team strategy. We give everyone a seat at the table and encourage active participation in planning for the future. Don’t just come along for the ride.
Required Qualifications:
7+ years of experience in backend or full stack product development
2+ years of experience managing engineering teams
You're highly technical, enough to solve almost any problem your team has yourself, but you prefer to guide your team into solving them.
Ability to work independently. You’ll be working with stakeholders that are mostly based in North America. You need to be able to make decisions and solve problems autonomously.
Excellent communication skills. You must be able to collaborate effectively with teams in a fully-remote environment and discuss complex topics with technical and non-technical audiences.
Benefits:
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Group Personal Pension Scheme with Employer match
Private Medical and Dental Scheme
Income Replacement Programs
Bike to Work scheme
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Москва
Мы - команда разработки кредитных агентов на базе большой языковой модели. В команде открыта роль аналитика больших данных. У роли есть два основных фокуса:
· бизнес-анализ — глубокое понимание кредитных процессов, чтобы точно знать, какие диалоги нужны системе для обучения
· конструирование обучающих диалогов — превращение разрозненной текстовой информации в релевантный, сбалансированный датасет.
Обязанности
### Бизнес-анализ
· погружение в домен: изучение кредитных процессов, регламентов, продуктовой документации; интервью с экспертами по кредитованию
· карта сценариев: построение intent-map и user journeys — какие задачи пользователь решает с ассистентом, где чаще ошибается
· приоритизация: определение ценных/частотных/рискованных сценариев; фокус датасета на них
· выявление пробелов: анализ логов диалогов и тикетов поддержки — где ассистент проваливается, что не покрыто; постановка задач на дозаготовку сэмплов
· связь «бизнес → данные → метрика»: перевод требований бизнеса в измеримые требования к датасету; защита покрытия сценариев
· артефакты: требования, схемы процессов, каталог намерений (Jira, Confluence).
### Дата-анализ: подготовка диалогов
· сбор и синтез: извлечение диалогов из документации, БЗ, FAQ, тикетов, логов реальных обращений, переписок поддержки
· проектирование сценариев: явные и размытые запросы, оговорки, смена намерения, цепочки вызовов инструментов, ошибки и отказы (negative/refusal cases)
· синтетическая генерация: prompt-шаблоны для LLM-генерации диалогов; контроль качества (дедупликация, разнообразие, отсутствие PII)
· методология: гайды по разметке, критерии приёмки; обучение группы разметчиков (при наличии)
· оценка влияния: bad-case-анализ, итеративное улучшение датасета под ошибки системы.
Требования
· бизнес-анализ от 2 лет: интервью, моделирование процессов (BPMN/UML), написание требований
· LLM/ML Data от 1 года: разметка, синтез датасетов (SFT, RLHF/DPO)
· понимание tool calling / function calling и агентных сценариев
· рython для работы с датасетами: JSONL/parquet, pandas, регулярки, скрипты генерации/валидации
· умение переводить между «языком бизнеса» и «языком данных».
Будет плюсом
------------
· анализ диалоговых логов / conversational analytics
· опыт в чат-ботах, голосовых и корпоративных ассистентах
· SQL, витрины, продуктовые метрики
· RAG, LLM-as-a-judge, pairwise-оценки.
Условия
· комфортный современный офис рядом с м. Кутузовская
· ежегодный пересмотр зарплаты, годовая премия
· корпоративный спортзал и зоны отдыха
· уникальная система обучения Сбера для профессионального и карьерного развития
· расширенный ДМС и льготное страхование для семьи
· гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
· подписка Прайм с возможностью совместного использования на трёх близких
· вознаграждение за рекомендацию друзей в команду Сбера
· корпоративная пенсионная программа.
Location: Bangalore; Jaipur; Hyderabad
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your Mission:
UiPath is building a new way to design and deliver enterprise processes. UiPath cartographer draws on a curated library of industry process knowledge, interviews the business, and produces process maps and design documents. AI coding agents then turn those designs into working, orchestrated solutions, in days rather than months.
In insurance, "almost right" isn't good enough. The best AI companies in regulated industries have learned the same lesson: quality comes from making a senior practitioner part of the team to building the benchmarks, evaluations and feedback loops around their experience and judgment.
That's this role. As our Principal Expert for insurance, you will own the quality of everything our AI produces for US insurers. You'll set the bar, build the tests that hold the AI to it, and work in the field with customers and partners to make sure what we ship works in a real carrier.
This role does not carry a sales quota and is not a product management role. Success is measured by the quality of the insurance solutions we deliver and how confidently customers build on them.
Why this role is exciting:
- Your work sets the standard. What you define as good will be used by insurance customers, partners and AI agents across the platform.
- You see the impact. Take a process from discovery to a working solution in days, then keep improving it.
- You're building something new. Help decide which lines of business we go after next and how we measure the success of AI-designed processes.
What you'll do at UiPath:
Own insurance AI quality
- Own the quality of insurance process knowledge, designs and solutions across Property & Casualty and Life & Annuity.
- Decide what needs fixing first, review changes before they go to customers, and sign off when a process is ready.
- Work with industry experts, partners and reviewers to maintain and improve quality.
Build the insurance benchmark
- Build a library of real insurance use cases covering claims, FNOL and triage, total loss, endorsements, life claims, medical records, disability claims and new business NIGO.
- Define test cases, scoring criteria and expected answers to evaluate every new AI model and product release before it reaches customers.
Turn expert judgment into evaluations
- Evaluate AI outputs at every stage, from process knowledge and process maps to design documents and working solutions.
- Work with applied scientists and engineers to make sure automated AI evaluations match expert judgment, so we can scale quality checks without relying on manual reviews for everything.
Find failures and make sure they get fixed
- Review actual outputs, identify common failure types across regulation, coverage, workflows, data and terminology, and prioritise them based on customer impact.
- Turn recurring failures into reusable test cases and make sure fixes work before they go live.
- Share clear updates on quality, key issues and progress with leadership, product teams and customers.
How you'll work:
You'll work in a small, senior team of automation consultants, engineers and applied scientists, working directly with customers.
- Work with insurance carriers, MGAs and consulting partners to understand how their claims and underwriting teams operate, and test our designs against real processes.
- Join consultants and engineers on customer deployments and use what you learn to improve our benchmarks and evaluations.
- Run a regular review cycle, roughly every two weeks, to assess outputs, prioritise fixes and track improvements.
- Join customer and partner meetings.
What you'll bring to the team:
- Extensive experience (typically 12+ years) in US insurance, ideally starting hands-on in claims and moving into claims operations senior or mid level roles.
- Deep P&C or Life & Annuity knowledge across the lifecycle
- Working knowledge of US claims regulation: unfair claims settlement practices, state acknowledgment and payment deadlines, total-loss and salvage rules, and market conduct exams.
- Experience mapping or redesigning claims or policy servicing operations: queues, handoffs, SLAs, exceptions, fraud referral and QA.
- The confidence to review complex documents quickly, spot what's plausible but wrong, and explain exactly why.
Nice to have:
- Life & Annuity or disability expertise: contestability, beneficiary determination, unclaimed property, suitability, and underwriting evidence such as medical records.
- Experience evaluating AI or automation output: writing test cases, rubrics or reference answers, or running QA or validation programs.
- Experience with insurance AI, claims automation or document intake programs.
- Comfort with data and light technical work, such as spreadsheets, data analysis or prompting AI tools.
- Experience leading or calibrating a team of reviewers, auditors or claims QA specialists.
- Commercial lines, workers' compensation, employee benefits or broker/MGA experience.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Санкт-Петербург
Workplace: Комбинированный
Наша команда занимается внедрением AI в разработку на уровне всей компании VK. Наши клиенты — продуктовые команды из разных бизнес-юнитов компании.
Сейчас мы активно развиваем свою платформу для создания автономных AI агентов-разработчиков, а также внедряем общие AI-решения для автономизации различных этапов цикла разработки.
Ищем талантливого разработчика, которому интересны Agentic AI-системы, чтобы усилить нашу команду.
Примеры задач:
Улучшение облачной системы Sandbox'ов, предоставляющих безопасное изолированное окружение для работы автономных AI-агентов
Разработка, улучшение и внедрение различных мультиагентных пайплайнов для автономизации SDLC
Создание системы бенчмарков для оценивания эффективности автономных AI-агентов для разработки
Улучшение качества работы автономных AI-агентов для разработки
У нас интересно:
Наша команда участвует в ключевых проектах компании
Внутренние пользователи всегда рядом, сами приносят обратную связь и открыты к общению
Разнообразные задачи и отсутствие рутины
Широкие зоны ответственности и простор для творчества
Нет лишней бюрократии
Задачи
Разработка платформы для создания автономных AI-агентов разработчиков
Разработка и внедрение мультиагентных пайплайнов для автономизации SDLC
Улучшение качества работы автономных AI-агентов разработчиков
Требования
Опыт коммерческой разработки production ready AI-систем
Опыт или интерес к созданию инструментов для разработчиков: анализаторы кода, компиляторы, IDE-плагины, SWE AI-агенты и так далее
Уверенные навыки по работе с AI-агентами в разработке и их применению в реальных задачах
Понимание внутреннего устройства AI-агентов и базовых принципов agentic AI: prompt и context engineering для современных LLM, MCP, tool calling, etc.
Опыт разработки и поддержки кода на Go (основной язык), Python или переход на них за испытательный срок
Понимание принципов разработки ПО: подходы к тестированию и его виды, модели работы с Git, современные практики в CI/CD и всё остальное, с чем разработчики разных специализаций сталкиваются каждый день
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Justin Howie, Head of Brand Studio at
Customer.io
, and I'm looking for a Senior Brand Designer to join our small, close-knit creative team.
Brand Studio is the creative engine behind how
Customer.io
shows up in the world, from product launches and campaigns to the website and live events. We move fast, care deeply about craft, and operate at the intersection of strategy and production.
Our team is moving from a production function to a systems and platform team, powered by AI and self-serve tooling. AI sits at the center of how we work, and you'll shape how Brand Studio and the wider company use it for ideation, production, and self-serve creation. You'll own brand design execution across our biggest moments, and you'll build the templates, components, and AI-assisted workflows that let the rest of the company create on brand without waiting on us. You'll work closely with our Brand Designers, Motion Designer, Web Engineer, Product Designers, and Marketers.
This is a senior role with a runway. We're looking for a highly seasoned designer with strong business acumen, who manages up well and mentors others, and who we expect to grow into a Staff or Art Director role once you've proven yourself here.
If you lead with Design Craft, live at the frontier of AI for brand and creative, and want to build systems that help a whole company look and sound like one brand, this role is for you.
What we value
Design Craft with speed
— You hold high standards and know how to hit deadlines.
Curiosity about what's next
— You stay on the leading edge of brand and creative, from new AI tools to new techniques, and you share what you learn.
AI-native by default
— You reach for AI first, test what works on real projects, and teach others how.
Collaboration over silos
— You work closely with designers, developers, and marketers, and the output gets better because of it.
Bias for action
— You'd rather ship something great and iterate than wait for perfect, and you're energized by building.
Clear communication
— You ask the right questions, set clear expectations, and keep stakeholders in the loop without being asked.
Leadership beyond the work
— You mentor the people around you, manage up with confidence, and think like an owner of the business.
What you’ll do
Own brand design execution for product launches, using AI-native workflows to take concepts to launch-ready assets in days
Design website pages, templates, and components in close collaboration with our Senior Web Engineer
Develop campaign assets for digital and out-of-home advertising, produced with AI-native workflows so we can test more concepts and ship more variants
Design branded materials for events and conferences, including signage, stage graphics, and collateral
Build and maintain brand templates and libraries, including Figma libraries, prompt libraries, and custom tooling that turn our guidelines into on-brand output anyone can use
Own our AI creative stack: choose the tools, set the standards, and share what you learn with Brand Studio and the wider company
Enable teams across the org through workshops, playbooks, and guardrails that keep AI-assisted work on brand
Translate briefs from Product Marketing and Demand Generation into creative concepts, executed end to end
Partner with Product Design to keep brand and product expression aligned
Mentor designers on the team, give clear critique, and raise the Design Craft bar across Brand Studio
Work with Brand Studio leadership and senior stakeholders on priorities, tradeoffs, and the business case for creative investment
What we're looking for
7+ years of hands-on brand or visual design experience, ideally in-house at a B2B SaaS or tech company, with a record of senior-level ownership
A portfolio that shows range: brand systems, campaign work, product launch design, web and landing pages, event and out-of-home, and AI-assisted work with a clear account of your process
Expert proficiency in Figma, including building and maintaining components and libraries within a brand system, and fluency in Adobe Creative Suite
Strong typography and layout instincts, and a track record of turning complex technical concepts into clear, compelling visuals
Business acumen: you connect design decisions to company goals, make the case for creative investment, and communicate fluently with executives
The ability to manage up and lead without authority: setting expectations, surfacing risks early, and driving alignment across Marketing, Product, and Exec
Mentorship experience: you've coached other designers and raised the craft bar around you
Deep, hands-on experience with AI image and design tools in your production workflow, plus fluency across the AI creative stack (image generation, LLMs, prompt design, workflow automation) with examples of workflows, templates, or tools you've built that help others create on brand
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$128k–$160k USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute Zoom with a Recruiter
45-minute Zoom with the Head of Brand Studio
30-minute Zoom with a cross-functional leader
45-minute Zoom portfolio review and design exercise with Brand Studio
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: England; Portugal; Spain; Italy; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker Forward Deployed Engineers (FDE) embed directly with our most strategic customers to solve important, complex technical problems and turn ambitious ideas into production outcomes. FDEs take on the most challenging technical challenges using existing Docker products and patterns when possible, and work across customer, Docker Product and Engineering teams to realize new approaches when required.
As a Docker FDE, you will work side-by-side with customer engineering teams to deeply understand their goals, problems, constraints, and technical landscape; identify the highest-leverage opportunities; and design, build, and ship solutions with them. You own the technical journey from discovery and architecture through prototyping, implementation and production rollout.
The solutions you build may use existing Docker products, extend Docker into new environments, integrate deeply with customer and third-party systems, or reveal capabilities that Docker should build next. You work closely with Docker Solutions Architects to evolve existing patterns, and Docker Product and Engineering to turn new learnings into reusable patterns and product capabilities.
_______________________________________________________________________
RESPONSIBILITIES
Build in Production with Customers
- Embed with customer engineering teams to design, build, and ship solutions from first prototype through stable production rollout. Use existing Docker products and patterns when possible, invent, prototype and validate innovative solutions when necessary.
- Deliver working technical artifacts to customers: custom MCP servers with tightly integrated Docker Sandbox environments for coding agents and containerized agents; Docker Compose definitions for multi-agent harnesses and model-backed applications; Hardened Image standardization and migration; New tools that unblock customer progress.
- Integrate Docker's AI platform with the customer's existing stack, including identity providers (OIDC/SAML/SSO), secrets management, private and air-gapped registries, Kubernetes, CI/CD pipelines, and observability tooling.
- Own technical delivery on your engagements: scope the work, sequence it, make trade-offs between speed and quality, remove blockers early, and contribute directly to code whenever progress depends on it.
Make AI Adoption Safe and Governable
- Translate customer security, compliance, and platform requirements into concrete plans and see those plans through from ideation to production.
- Help customers define controls to enable them to adopt agentic AI to solve their unique business problems without compromising security, compliance, data sovereignty or end-user experience.
- Establish quality and performance standards for customers and work closely with Docker Product and Engineering to quickly address issues that fall outside of established thresholds
- Partner with customer security and platform teams to get agentic workloads through architecture review, threat modeling, and change control.
Partner with Solutions Architecture and the Field
- Work closely with Solutions Architects to enable off-the-self solutions when possible and provide technical experience and leadership when a bespoke solution is necessary.
- Feed implementation learnings back into reference architectures, SOW templates, and success patterns so that FDE innovations become standard features and implementation patterns.
- Support the field with technical depth during proofs of concept, escalations, and expansion conversations when a working build is the fastest path to a customer adoption.
Close the Loop with Product and Engineering
- As part of Docker Engineering FDEs work closely with Product and Engineering teams to fold FDE innovations, learnings, and design patterns into existing or new products and services.
- Work with Customers, Product and Engineering to establish quality and performance thresholds, ensuring customer environments meet them consistently, and responding quickly and decisively when they don’t.
- Be the voice of the customer. Deliver data-driven and actionable feedback to Product and Engineering: what works well; what does not; what customers are asking for; and what blocks their adoption and forward progress. FDE experience directly influences the roadmap.
Shape the Practice
- Define the FDE engagement model, delivery standards, and quality bar, and codify them so that engagements are consistent across customers, regions, and delivery partners.
- Mentor and lead other Forward Deployed Engineers, and participate in hiring loops to grow the team.
- Act as the senior technical escalation point on the hardest problems impacting your customers. Every incident is an opportunity to improve Docker products and services.
- Maintain deep, current knowledge of the agentic AI stack: LLMs, APIs, MCP, coding agents, model and harness evaluation approaches, performance and quality thresholds, deployment patterns.
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
_______________________________________________________________________
QUALIFICATIONS
Required
- 10+ years of software engineering experience, including 4+ years in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, Professional Services Engineer, or Software Engineer with consulting or technical founder experience.
- Technical leadership across multiple engagements, teams, or domains, with a proven ability to set delivery standards, define repeatable patterns, and influence product direction through field evidence.
- Expert production coding skills in Go, Python, or TypeScript, with a track record of shipping and operating software that other people depend on and of leading technical design reviews.
- Deep, hands-on Docker expertise: Dockerfiles and multi-stage builds, Docker Compose, image and registry operations, container networking and storage, and container security fundamentals.
- Hands-on experience building with LLMs and agents in production, including tool use and function calling, the Model Context Protocol (MCP server and client implementation), prompt and context engineering, and evaluation of agent behavior.
- Working knowledge of software supply chain security: SBOMs, image signing and attestation, vulnerability management, minimal and hardened base images, and secure CI/CD.
- Experience integrating with enterprise systems: identity providers (Okta, Entra ID, LDAP/Active Directory), federated identity protocols (OIDC, SAML), secrets managers, Kubernetes, and at least one major cloud platform (AWS, Azure, GCP).
- Ability to scope and deliver complex work in ambiguous, fast-moving customer environments, making sound trade-offs between scope, speed, and quality.
- Excellent communication skills with engineers, security and platform teams, and executive stakeholders, with a low-ego, collaborative approach and the ability to lead through influence rather than authority.
- Proven track record of technical mentorship and of raising the bar for the engineers around you.
- High agency and comfort operating autonomously in distributed, remote-first teams.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Travel to customer sites to build in person with customer teams, estimated at up to 50%.
Bonus
- Experience with Docker Hardened Images, Docker Scout, MCP Gateway, MCP Toolkit, Docker Sandboxes, or Docker Model Runner.
- Experience deploying and operating coding agents (Claude Code, Codex, Gemini CLI, Cursor, or similar) in team or enterprise settings.
- Experience with air-gapped, regulated, or compliance-driven environments in financial services, healthcare, government, or similar sectors.
- Contributions to open source projects in the container, Kubernetes, or MCP ecosystems.
- Prior experience founding or scaling a Forward Deployed Engineering or Professional Services practice.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Europe: €121K – €198K base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ABOUT THE ROLE
At Phantom, we're looking for an AI Engineer to help shape how AI is adopted and scaled across the company. You'll play a key role in building the internal AI tools, integrations, and automation that enable teams to work smarter, move faster, and operate more efficiently.
This is a hands on engineering role focused on turning emerging AI capabilities into practical, reliable solutions that drive meaningful business impact. You'll partner closely with teams across the organization to identify opportunities, build AI powered workflows, and establish the technical foundations that make AI accessible, secure, and scalable.
We're looking for someone who enjoys building, experimenting, and shipping, with a strong understanding of modern LLM technologies and the engineering fundamentals required to bring AI solutions into production.
RESPONSIBILITIES
- Build AI Solutions: Design, develop, and deploy AI powered tools, agents, and automation that streamline workflows and solve real business problems across the organization.
- Develop AI Integrations: Connect LLMs and AI applications with internal systems, APIs, and enterprise tools to enable seamless, intelligent workflows.
- Own AI Infrastructure: Build and maintain the underlying infrastructure, services, and integrations that support reliable AI applications across teams.
- Enable AI Adoption: Partner with stakeholders to identify opportunities for AI, translate business needs into technical solutions, and empower teams to leverage AI tools effectively.
- Build for Scale: Develop reusable components, frameworks, and tooling that make it easier for teams to build, customize, and maintain their own AI workflows.
- Ensure Security & Reliability: Implement appropriate access controls, monitoring, observability, and operational safeguards to ensure AI solutions are secure, reliable, and maintainable.
- Optimize AI Usage: Monitor model performance, usage, and costs while identifying opportunities to improve efficiency, quality, and business outcomes.
- Drive Innovation: Stay current with emerging AI technologies, evaluate new models and frameworks, and identify practical opportunities to bring new capabilities into the organization.
QUALIFICATIONS
- Strong software engineering background with experience building and maintaining production applications, services, or internal platforms.
- Hands on experience developing applications using LLMs such as OpenAI, Anthropic Claude, or open source models.
- Proficiency in Python, TypeScript, or similar programming languages, with experience integrating APIs and building backend services.
- Experience building AI agents, workflow automation, or applications that leverage LLM orchestration frameworks.
- Familiarity with retrieval augmented generation (RAG), tool calling, structured outputs, prompt engineering, and modern AI application patterns.
- Experience integrating applications with enterprise tools, internal systems, and third party APIs.
- Understanding of cloud infrastructure, deployment practices, monitoring, and production reliability.
- Strong product mindset with the ability to translate ambiguous business problems into practical technical solutions.
- Ability to work independently, take ownership of projects, and collaborate effectively with both technical and nontechnical stakeholders.
- A genuine interest in AI and a bias toward experimentation, execution, and measurable impact.
NICE TO HAVE
- Experience building internal AI platforms or enterprise AI automation solutions.
- Familiarity with AI coding tools, agent frameworks, and orchestration platforms.
- Experience with technologies such as LangChain, LangGraph, Claude Agent SDK, or similar frameworks.
- Experience with MCP, enterprise connectors, and AI tool integrations.
- Familiarity with LLM observability, evaluation frameworks, cost optimization, and usage analytics.
- Experience implementing security, governance, and access controls for enterprise AI applications.
- Experience working in a fast growing technology company where speed, ownership, and adaptability are essential.
You'll help make AI a practical and valuable part of how Phantom operates. Success means delivering solutions that teams actively use, reducing manual work, accelerating execution, and creating a scalable foundation for continued AI adoption.
You'll have the opportunity to own projects from concept through production, influence our internal AI strategy, and help define how we leverage AI across the organization.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Latvia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
ГибридMadrid, Spain
УдалённоseniorRemote - United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоBrazil; Peru; Colombia; Argentina; Mexico; Chile; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorГеография найма не уточнена
seniorPoland
УдалённоRemote - The Netherlands; This role is open to candidates based in the UK or the Netherlands; It is based in Reddit’s Amsterdam or London office, with a team working across European time zones
УдалённоRemote - United Kingdom; This role is open to candidates based in the UK or the Netherlands; It is based in Reddit’s Amsterdam or London office, with a team working across European time zones
Москва
ОфисBangalore; Jaipur; Hyderabad
seniorГеография найма не уточнена
УдалённоEngland; Portugal; Spain; Italy; Germany
УдалённоRemote-US; We strongly encourage candidates of all backgrounds to apply