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Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE We're hiring an IT Systems Administrator to join the founding IT team in San Francisco. You'll run most of our SaaS stack day to day, from maintenance and configuration changes to access and troubleshooting. You'll also build the automation that keeps that stack running as we grow. This is a role for someone who does a bit of everything: helping an employee that’s locked out, shipping a terraform change, and building an automation that removes a manual task. The ideal candidate has startup experience, is comfortable with ambiguity, and heavily leans into automation. WHAT YOU'LL DO SaaS Administration - Own the day-to-day administration of our SaaS stack, including maintenance, configuration changes, and license management - Administer LangSmith, our product, and use APIs to automate admin work - Administer identity and permissions across core SaaS platforms such as Google Workspace, Slack, GitHub, Zoom, and Microsoft 365 Automation and Tooling - Develop scripts, integrations, and reusable workflows using low or no code tools - Connect systems through APIs and event-driven workflows to reduce manual work Identity Management - Administer Okta and user access - Manage Okta group rules that help define our RBAC policy - Establish repeatable standards and automation for employee lifecycle, group management, application provisioning, and access reviews Client Platform Administration - Administer our MDM platform, Iru, to enforce policy configurations, patching, zero-touch deployment, and custom desktop environment configurations - Automate the hardware lifecycle from procurement, assignment, return, and recycling Core IT Operations - Provide hands-on troubleshooting and support to employees in the office and remotely across hardware, software, networking, and SaaS tools - Build and maintain the harness for our AI ITSM agent, including the tools, playbooks, and knowledge it needs to resolve issues on its own - Write documentation and playbooks, and use recurring support issues to guide what to automate next WHAT YOU'LL BRING - 3+ years of experience in IT systems administration or IT engineering, ideally at a fast-growing startup - Experience administering a broad SaaS stack that includes Google Workspace, Slack, Notion, and AI tools like Claude and ChatGPT - Hands-on experience administering Okta, including SSO, SCIM provisioning, and Okta Workflows - Comfort with REST APIs, webhooks, and API authentication methods - Experience using coding agents (e.g. Claude Code) as part of your day-to-day workflow - Experience with a macOS MDM platform and endpoint security tooling - Solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs, wireless) - Clear communication, with patience for non-technical users - Annual salary range: $120,000-$160,00 USD COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Noida, India Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? TeamViewer Frontline is a platform for building and deploying applications for frontline workers. It supports device-guided workflows, including processes that guide an operator through tasks such as picking and connect those workflows to live data from customer backends. Responsibilities This Software Engineer role focuses on integrating and deploying Frontline in customer environments. You will work directly with customer teams to understand their processes, connect Frontline to their systems, and configure or develop device-guided workflows and customer-facing web interfaces. The role also includes troubleshooting customer issues and contributing product feedback. • Design and implement APIs and integrations between Frontline and customer systems. • Configure or develop operator workflows in Frontline's custom configuration language. • Build or configure customer-facing web interfaces as part of customer solutions. • Configure and deploy Frontline in customer environments, including connecting workflows to backend data. • Work directly with customers to understand requirements, resolve issues, and troubleshoot implementations. • Develop product features and share implementation feedback with the product team. Requirements • Hands-on ability with Java, Spring, React, SQL, Git, and JSON. • Familiarity with macOS and comfort using its command line. Preferred Qualifications • Bash scripting. • Docker experience, particularly for setting up development environments. • Hibernate. • Kubernetes. • Networking fundamentals such as TCP/IP, DNS, HTTP, and SSL. Travel and support • Occasional travel may be required, approximately 2-3 times per year and for up to one week per trip. • Occasional, as-needed on-call coverage for L3 support; there is no fixed rotation. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Задачи: — Разработка новых и улучшение существующих инструментов тестирования; — Разработка и поддержка инфраструктуры тестирования и автоматизированных тестов; — Автоматизация управления результатами тестирования (хранение, архивирование, поиск, анализ); — Отладка и устранение неполадок результатов тестирования, взаимодействие с командами разработки компонентов для их анализа; — Улучшение процедур тестирования в проекте, связанном с QA для AI; — Работа с географически распределёнными международными командами по техническим задачам и улучшению качества. Требования: — Глубокие знания методологий и техник тестирования (функциональное, нефункциональное, интеграционное, системное, HA и отказоустойчивость и др.); — Опыт тестирования с использованием Python не менее 4 лет, разработка инструментов тестирования; — Навыки программирования на shell scripting; — Опыт работы с виртуализационным ПО; — Знания и опыт работы в операционных средах UNIX или Linux; — Знание и понимание сетевых концепций (модель OSI, TCP/IP и др.); — Опыт работы с GIT; — Опыт работы с системами непрерывной интеграции (CI) типа Jenkins; — Опыт работы с REST API; — Хорошие коммуникативные навыки на английском языке (уровень Upper-Intermediate или выше), устные и письменные; — Мотивация и готовность к обучению и сотрудничеству; — Способность работать в быстром темпе и быстро обучаться. Желательно: — Опыт работы с виртуализационным ПО; — Опыт работы с Kubernetes; — Опыт работы с OpenStack; — Опыт работы с публичными облачными провайдерами; — Опыт работы с релизными циклами. Условия: — Работа с лидером в области управления контейнерами в Кремниевой долине; — Работа с талантливыми коллегами, поддержка клиентов из Fortune 500 и Global 2000; — Участие в передовых проектах с открытым исходным кодом; — Работа в динамичной молодой компании с ценностями открытости, сотрудничества, риска и постоянного роста; — Профессиональное развитие и обучение; — Участие в конференциях и рабочих группах; — Индивидуальное рабочее место (macOS, Windows); — Конкурентоспособный компенсационный пакет с хорошими льготами и опционами на акции.

Location: PL Workplace: remote Overview: We are looking for an IT Support Engineer L1 to strengthen our IT Support team in Poznań. This role  focuses on workplace stability, endpoint management, access administration, and operational improvements. The ideal candidate is hands-on, proactive, and comfortable taking ownership of standard workplace processes while escalating non-standard or infrastructure-level issues. Key responsibilities: Receive and transfer corporate equipment and peripherals for repair in accordance with established procurement procedures Maintain and update the corporate equipment fleet, including assisting in procurement processes Provide support in installation and initial configuration of corporate equipment for new employees (Windows and macOS) Keep accurate records of issued equipment in 1C Prepare and configure equipment for corporate use Create user accounts in corporate systems (AD, Google Workspace, Jira, Slack) using automated tools/templates Manage and support office access control systems (issuing, replacing, updating, and deactivating cards) Troubleshoot application and system software issues on user devices Conduct primary diagnostics of hardware and software problems Install licensed and free software on corporate equipment Provide support with printers and printing services Maintain up-to-date technical documentation in line with IT processes and services. • Escalate hardware/software issues to service providers when required Coordinate with contractors (service centers, cartridge refilling services, etc.) Assist in sourcing equipment that complies with corporate standards in local and global markets Participate in the testing of new IT services (functional validation, data input) Restore operating systems on employee devices after crashes or failures Configure access to banks, electronic document signing systems, and state or specialized portals Advise on the selection and assembly of custom PC configurations based on business needs. Required Experience: Strong knowledge of MS Windows operating systems Understanding of the basic principles of antivirus protection Understanding of the fundamental security concepts of MS Windows operating systems Minimum 1 year of experience working with Windows systems in a corporate environment Russian; English proficiency level B1 or higher. Nice to have: Experience with MS Active Directory Experience with Group Policy management Knowledge of Apple (macOS) and/or Linux systems Familiarity with virtualization platforms (VMware, Hyper-V, or equivalents) Experience working with Jira/Confluence Knowledge of active network equipment (Mikrotik, Ubiquiti, or equivalents) Scripting experience with PowerShell Basic administration of Windows Server Practical experience in structured cabling (SC) installation Skills in IT asset accounting and inventory management. Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Одна из продуктовых команд крупного проекта в сфере цифрового автолизинга развивает цифровую платформу, через которую выдаётся автотранспорт в лизинг. Платформа автоматизирует большую часть бизнес-процессов автолизинга - от подачи заявки до подписания договора. Проект разделён на команды, каждая отвечает за свою часть функционала. Стек проекта: Java, React, PostgreSQL, RabbitMQ, Kafka, Bitrix24. Инструменты: Jira, Confluence, Zephyr, Postman, Swagger. Обязанности: — Ручное функциональное и регрессионное тестирование; — Написание и поддержка тест-кейсов по требованиям и ТЗ; — Заведение багов в Jira и контроль их исправления; — Тестирование новых фич и обновлений перед релизом; — Проверка работы на разных устройствах и в разных браузерах (кросс-платформенное и кросс-браузерное тестирование); — Поддержка (тестировщика подключают к вопросам пользователей о работе системы): разбор и анализ багов; — Решение простых проблем пользователей: сброс паролей, настройка доступов, создание учётных записей, выдача ролей; — Сбор обратной связи пользователей и передача её разработке; — Составление и обновление FAQ и инструкций. Требования: — Понимание принципов тестирования, жизненного цикла ПО и архитектуры приложений; — Знание HTTP и REST API, опыт применения; — SQL на уровне проверки данных в БД (запросы низкой и средней сложности); — Postman; — Опыт тестирования асинхронного взаимодействия через RabbitMQ или Kafka; — Опыт работы с Jira, Confluence и Zephyr; — Уверенная работа с Windows и macOS, браузерами и мобильными устройствами; — Внимательность к деталям и хорошие коммуникативные навыки. Будет плюсом: — Swagger; — Базовое знание Java и React; — Опыт работы с клиентами или в поддержке; — Английский на уровне чтения технической документации.

Задачи: — работа с Google Ads аккаунтами Требования: — наличие MacBook с MacOS (обязательное условие) Условия: — обучение с нуля и поддержка команды — удалённая работа — удобный график с понедельника по пятницу — фиксированная ставка — возможность профессионального развития

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a Customer Support Specialist and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs. Prepare tailored offers and support customers throughout their journey with TeamViewer. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluent in Italian and English ; additional languages are a plus. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM Our Corporate teams support the company’s performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo’s Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo’s success. ROLE We're looking for an IT Administrator - AI & Cybersecurity to join our Corporate team. In this role, you'll own the intersection of IT operations, cybersecurity and AI platform administration, reporting directly to the IT Manager. IT & SaaS Administration - Administer the core SaaS stack - Okta (SSO, SCIM, lifecycle, policies), Google Workspace, Slack, Notion, GitHub Enterprise Cloud and 100+ applications across multiple legal entities - Own the MDM estate (Jamf and Intune) across macOS, iOS and Windows: enrolment, compliance baselines, patching and disk encryption - Act as the L2/L3 escalation point for internal support, handling endpoint, identity and SaaS incidents that L1 cannot resolve - Automate manual run work through scripting, APIs and AI agents where they genuinely add value Cybersecurity - Drive the identity hardening roadmap: session lifetimes, adaptive and phishing-resistant MFA, privileged access management and admin role reviews - Own OAuth and third-party app governance across Google Workspace and Okta: inventory, risk-scoring and approval workflows - Control SaaS data exposure - publicly and externally shared files, orphaned shares - and build the tooling to support it - Contribute to the ZTNA rollout, geo-based access controls and detection & response alongside the SOC and SIEM AI Platform Administration - Administer enterprise AI platforms (Claude, Google Gemini & Vertex AI, OpenAI and others): tenants, SSO, licences, usage analytics and budget control - Strengthen the AI governance framework: acceptable-use rules, data classification boundaries, DLP and logging - and detect shadow AI usage - Administer connectors, MCP servers and agent integrations PROFILE - 5+ years of experience in IT administration, infrastructure or IT security in a fast-moving, multi-geography environment - Deep hands-on expertise with IdP administration - Okta strongly preferred - and Google Workspace at enterprise scale - Solid MDM experience across macOS and Windows (Jamf and/or Intune) - Demonstrable cybersecurity practice: IAM hardening, SaaS security posture management, OAuth risk and incident response - you have shipped security work, not just studied it - Automation is a reflex: proficiency in scripting (Python, Bash, PowerShell) and working with REST APIs and workflow tools - Practical experience with enterprise AI platforms and a genuine understanding of the risks introduced by models, agents and connectors accessing corporate data - Able to communicate security trade-offs clearly to executives and technical workarounds to developers - Fluent English is required, French is a plus - Nice to have: security certifications (Security+, CISSP, Okta Certified), ZTNA/SASE or SSPM exposure, cloud IAM on GCP or AWS, ITSM platform experience BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Задачи: — Анализировать и расследовать оповещения для выявления, оценки и реагирования на потенциальные угрозы. — Сотрудничать с командой и командами безопасности клиентов для устранения инцидентов и укрепления защиты. — Проводить охоту за угрозами и анализ первопричин для выявления активности злоумышленников. — Вести полный цикл обработки оповещений от обнаружения до разрешения. — Постоянно искать способы улучшения методов обнаружения, защиты и обслуживания клиентов. — Участвовать в круглосуточном ротационном графике, так как атаки не прекращаются. Требования: — Честность, любознательность и ориентация на клиента. — Сильные письменные коммуникативные навыки с умением адаптировать стиль для разных аудиторий. — Базовое понимание TCP/IP, операционных систем и распространённых сетевых протоколов. — Опыт работы с Windows, macOS и Linux, включая командную строку. — Знание облачных приложений (O365, Okta) и облачной инфраструктуры (AWS, Azure, GCP). — Знакомство с инструментами обнаружения и реагирования, такими как SIEM, EDR, IDS/IPS. — Интерес к техникам злоумышленников, фреймворку MITRE ATT&CK и методам защиты. — Предпочтительно 1–2 года опыта в IT или безопасности, но важны страсть и потенциал. Условия: — Базовая зарплата от $85,000 до $90,000 в год + 20% бонус (выплачивается ежеквартально) и акции. — Прозрачная и справедливая система оплаты. — Неограниченный оплачиваемый отпуск, гибкий график работы, до 24 недель отпуска по уходу за ребёнком. — Отличные медицинские льготы. — Требуется разрешение на работу в США, спонсорство виз не предоставляется. — Компания обеспечивает равные возможности и поддержку для людей с ограниченными возможностями.

Location: Netherlands At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car , a Woolly Mammoth’s Skeleton , Lady Gaga's Jumpsuit or Usain Bolt’s running shoe , we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. About the role As IT Support Lead, you will play a central role in delivering a reliable, secure, and high-quality technology experience for Catawiki employees. You will lead the day-to-day IT support function, ensuring colleagues receive timely and effective assistance while continuously improving our processes, service standards, and employee experience. This is a hands-on leadership role combining technical support, operational ownership, team development, and stakeholder management. You will remain closely connected to day-to-day support while helping the team work consistently and effectively. You will oversee the employee IT lifecycle from onboarding to offboarding, with a focus on frontline service delivery, endpoint support, eSIM services, IT inventory, logistics, workplace technology, and operational improvements. What you’ll do IT Support Leadership & Employee Experience Lead the daily IT support operation, ensuring incidents and requests are prioritised, tracked, communicated, and resolved effectively. Provide hands-on support across hardware, software, identity, access, network, and collaboration tools. Serve as an escalation point for complex technical issues and employee-impacting incidents. Establish and maintain high standards for IT support quality, responsiveness, documentation, and customer experience. Coach, mentor, and support IT colleagues, helping them develop their technical skills and adopt consistent ways of working. Monitor support trends, service levels, recurring issues, and employee feedback to identify improvement opportunities. Build and maintain a knowledge base of technical documentation, how-to guides, and FAQs. Proactively improve the employee IT experience through scalable processes, automation, and user-friendly solutions. Help ensure a smooth and consistent employee experience throughout onboarding, internal transfers, and offboarding. IT Systems Support & Service Operations Act as the primary operational contact for employees requiring support with core IT systems and workplace technology. Support the day-to-day operation of Okta, Google Workspace, Slack, Jira/Confluence, Jamf, and other business applications. Handle user-facing support, troubleshooting, access requests, onboarding activities, and issue escalation in line with established processes and policies. Carry out approved operational tasks such as user provisioning, access changes, device enrolment, software deployment, and equipment configuration. Escalate complex platform issues, recurring problems, and system risks with clear documentation and impact assessment. Support the testing, rollout, and adoption of system changes, upgrades, and new tools. Maintain accurate support documentation, operating procedures, and knowledge-base articles. Gather employee feedback and recurring support insights to help improve system configuration, processes, and usability. Manage eSIM services, including provisioning, activation, replacement, deactivation, troubleshooting, and lifecycle administration. Manage relationships with eSIM providers and ensure reliable service, clear ownership, and effective issue resolution. IT Operations, Inventory & Logistics Own IT asset management, including procurement, inventory, allocation, repairs, replacement, and lifecycle management. Maintain accurate records of laptops, mobile devices, accessories, eSIMs, software licences, and other IT equipment. Coordinate equipment delivery, collection, storage, repairs, replacement, and secure disposal. Ensure employees receive the right equipment, connectivity, and access at the right time. Manage relationships with hardware, software, eSIM, logistics, and other IT service providers. Track orders, deliveries, stock levels, warranties, repairs, and supplier performance. Identify opportunities to improve IT inventory controls, logistics processes, and equipment availability. Support office technology, including Wi-Fi, printers, meeting-room equipment, conference-room AV, and other workplace infrastructure. Coordinate and contribute to IT projects such as office moves, system upgrades, technology rollouts, and infrastructure improvements. Security, Compliance & Risk Management Help enforce IT security policies, standards, and procedures across the organisation. Maintain strong controls around identity, access, devices, software, eSIMs, and company data. Respond to and remediate security incidents, alerts, and vulnerabilities in collaboration with the broader IT and security teams. Support access reviews, device compliance checks, audits, and vulnerability assessments. Promote security awareness and help employees adopt secure working practices. Ensure IT processes are documented and aligned with relevant compliance and data-protection requirements. Escalate potential security risks promptly and help ensure appropriate follow-up actions are completed. Service Improvement & Stakeholder Management Develop and improve IT support processes, workflows, service catalogues, escalation paths, and operating procedures. Use support data and employee feedback to identify recurring issues and improvement opportunities. Partner with IT and business stakeholders on system changes, process improvements, and technology rollouts. Communicate clearly during incidents, changes, and service disruptions, keeping stakeholders informed. Contribute to IT planning and prioritisation by providing insight from day-to-day employee support. Help create a consistent and scalable IT service as Catawiki continues to grow. Promote a culture of ownership, collaboration, knowledge sharing, and continuous improvement. What you’ll bring 3–5 years of experience in IT support, workplace technology, IT operations, or a related field. Experience leading, mentoring, or managing people, ideally with 2–3 years in a team-lead or people-management capacity. A track record of combining hands-on technical support with operational ownership and team leadership. Strong experience supporting users across macOS, Google Workspace, Slack, Jira, Okta, Jamf, and related workplace technologies. Experience managing the employee IT lifecycle, including onboarding, offboarding, access requests, and equipment provisioning. Experience with mobile connectivity, eSIM administration, telecom providers, or related IT services is a strong advantage. Experience managing IT assets, inventory, logistics, vendors, and office technology. Ability to work effectively within established processes for system changes, access management, and incident escalation. A practical understanding of IT security principles, device compliance, access controls, and incident response. Strong organisational skills and the ability to prioritise effectively in a fast-paced environment. Excellent problem-solving skills, with a focus on root-cause analysis and sustainable solutions. A customer-focused mindset and the ability to build trust with employees at all levels. Strong communication and stakeholder-management skills in English, both written and verbal. Additional Portuguese language skills are a plus. The ability to coach and support colleagues, share knowledge, and create clarity in a changing environment. A proactive, resilient, and collaborative approach, with a strong sense of ownership. A hands-on mentality and willingness to be physically present in the office four days a week. A passion for learning and staying current with emerging IT, security, and workplace technology trends. Why You'll Love Working with Us Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business. Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression. A culture of connection defines us . We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work. Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ” . We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location. Our Offices and Way of Working Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based. Interested? Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles. We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team

Задачи: — поиск клиентов и передача контактов потенциальных заказчиков для разработки сайтов и IT-продуктов. — передача контактов человека или компании, которым нужна разработка. — после передачи контакта, все переговоры, демонстрация возможностей, составление ТЗ и техническое исполнение выполняет команда разработчиков. — разработка и сдача готового продукта. — выплата 35% с каждого оплаченного заказа сразу после получения оплаты от клиента. Требования: — нет прямых требований к кандидату, но сотрудничество будет полезно специалистам по рекламе, маркетингу и SMM, бизнес-консультантам, трекерам, экспертам, фрилансерам без технической базы, а также тем, у кого есть выходы на владельцев малого и среднего бизнеса. Условия: — фиксированная комиссия 35% с любого оплаченного заказа. — пример расчёта: при проекте на 40 000 ₽ агентская доля составляет 14 000 ₽. — выплата происходит в день получения оплаты от клиента. — возможное заключение официального договора для сотрудничества. Описание продуктов и услуг, которые разрабатываются: — интеллектуальные веб-сайты, лендинги, многостраничные порталы и визитки (с внедрением ИИ). — мобильные приложения для Android и iOS. — десктоп-приложения для Windows, macOS и Linux. — админ-панели и личные кабинеты для управления контентом, заказами, пользователями. — кастомные CRM-системы, адаптированные под бизнес-процессы заказчика. — Telegram-боты для автоматизации продаж, онлайн-записи и сервисных задач. — интеграции веб-приложений с 1С: синхронизация товаров, остатков, заказов, клиентов. — разработка API и интеграции со сторонними сервисами: платёжные системы, CRM, маркетплейсы, службы доставки, ИИ-сервисы. — внедрение ИИ в бизнес-процессы: чат-ассистенты, автоматическая обработка заявок и документов, генерация контента. — решение нестандартных задач по запросу клиента.

Задачи: — Вести полный цикл рекрутмента, работать с высокоуровневыми и узкоспециализированными вакансиями — Разбирать резюме кандидатов, которые откликаются на вакансии через сайты по поиску работы и лендинг компании — Разрабатывать персонализированные стратегии для привлечения пассивных кандидатов, включая холодный поиск — Организовывать и проводить по телефону и в Zoom структурированные интервью (кейс-интервью, технические и поведенческие оценки) с использованием современных методик — Вести аналитику по найму, отслеживать свою эффективность и консультировать коллег Требования: — Опыт работы в экспертном и точечном подборе от полугода, умение проводить интервью в разных форматах — Умение анализировать воронки подбора, понимание основ оценки кандидатов, готовность подбирать сотрудников одновременно для разных сервисов — Умение работать в команде, принимать самостоятельные решения и проявлять инициативу — Доброжелательность, умение расположить к себе человека, способность внимательно слушать — Компьютер с операционной системой Windows 10 или macOS версии 12 и выше — Смартфон или планшет с операционной системой Android 10 или iOS 15.0 и выше — Стабильное интернет-соединение со скоростью не менее 20 Мбит/с Условия: — Официальное трудоустройство, полная занятость — Удалённая работа и график 5/2 с 9 до 18 часов по Москве — Стабильный доход, состоящий из фиксированной части 50 460 рублей (на руки) и ежемесячной премии при выполнении KPI до 27 753 рублей (на руки) — Возможности роста и развития — Оплачиваемое онлайн-обучение перед стартом — Оплата больничных и отпусков — Онлайн-консультации врачей и страхование от несчастных случаев (доступны через 3 и 6 месяцев соответственно) — Компенсация затрат на электричество и интернет — Скидки от партнёров и на продукты Яндекса

Задачи: — Предоставлять второй уровень поддержки для всех офисов и локальной команды в Лимассоле. — Администрировать GitLab, Google Cloud IAM и управлять запросами на доступ. — Автоматизировать повторяющиеся задачи и улучшать IT-процессы. — Обеспечивать соответствие и работу конечных устройств на macOS и Windows. — Администрировать Jira и Confluence, поддерживать интеграции и автоматизации. Требования: — Опыт работы в IT-поддержке/системном администрировании не менее 4 лет, из них минимум 2 года на втором уровне поддержки. — Опыт работы с Okta, Google Workspace, Jamf, Intune, GitLab и сетевыми технологиями. — Глубокие знания администрирования Jira и Confluence. — Свободное владение английским языком и отличные коммуникативные навыки. Желательно: — Знание русского языка. — Опыт работы с Fortinet, скриптингом и AI-инструментами в рабочих процессах поддержки. — Сертификат ITIL Foundation. Условия: — Конкурентная зарплата, бонусы и опционные программы (каждый сотрудник — партнер). — Официальное трудоустройство на Кипре с поддержкой визы для сотрудника и супруга. — Офис в Лимассоле с обеспечением питания и дружелюбной атмосферой. — Медицинская страховка (100% для сотрудника, 75% для семьи). — Доступ к матчам и мероприятиям футбольного клуба Aris Limassol. — Возможности для профессионального роста и корпоративные семейные мероприятия. Формат работы: в офисе (Лимассол).

Задачи: — Обработка запросов клиентов по телефону, предоставление индивидуальных решений технических проблем. — Чёткое и эффективное устное и письменное общение для обеспечения высокого качества взаимодействия. — Диагностика, устранение и решение проблем, связанных с iOS, macOS, смартфонами, планшетами или ПК. — Использование нескольких систем для поиска и предоставления оперативных решений. — Адаптация стиля общения под разные типы клиентов, распознавание и реагирование на вербальные и невербальные сигналы. — Сотрудничество с коллегами для обмена опытом, решения проблем и достижения командных целей. Требования: — Опыт работы с клиентами, например, в колл-центре или службе поддержки (включая волонтёрский или учебный опыт). — Хорошее понимание iOS, macOS, смартфонов, планшетов или ПК и интерес к решению технических задач. — Умение сохранять профессионализм и спокойствие в стрессовых ситуациях. — Открытость к обратной связи и стремление к постоянному развитию. — Навыки коммуникации, решения проблем, уверенное владение несколькими программными инструментами. — Самомотивация и эффективное управление временем. Условия: — Конкурентная почасовая оплата $17.31 с возможностью получения бонусов за результаты. — Полный пакет медицинского страхования (медицинское, стоматологическое и офтальмологическое покрытие). — Ежемесячные выплаты $25 за линию мобильной связи с неограниченным тарифом (с ограничениями). — Оплачиваемое обучение. — Возможности карьерного роста в международной технологической компании. — Бонусы за привлечение новых сотрудников по программе Referral for Life. — Работа в поддерживающей и инклюзивной виртуальной среде с ценностями разнообразия. Требования к удалённой работе: — Личное тихое рабочее место без отвлекающих факторов. — Эргономичное рабочее место с необходимым оборудованием. — Надёжное интернет-соединение с минимальной скоростью 20 Мбит/с на загрузку и 10 Мбит/с на выгрузку. — Подключение по Ethernet обязательно, Wi-Fi не допускается.

Location: Guildford Workplace: onsite With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an IT Infrastructure Support Lead to join the team and help us in crafting the high calibre games our fans have come to expect. Responsibilities Lead and manage a team of Infrastructure Support Engineers, including performance reviews and career development Coordinate the daily support workload, setting priorities and assigning work across the team Make sure tickets and requests are correctly logged, categorised, prioritised, and assigned Escalate unresolved or complex issues through the appropriate channels when needed Oversee user onboarding and offboarding activities Organise the preparation and delivery of workstations, laptops, and other IT equipment Use Microsoft Intune for device management and application deployment across the organisation Maintain the global IT asset inventory Track software licence allocation and keep licence records accurate Spot recurring support issues and drive improvements to processes, best practices, documentation, and standard procedures Provide training and technical guidance to the Support Team on IT operational systems and procedures Take part in the change management process Support backup management, disaster recovery, and business continuity procedures Keep monitoring systems running to help ensure system availability and reliability Contribute to IT infrastructure upgrades and migrations Ensure the team follows IT security standards and best practices Requirements Experience leading and managing an IT support team, including setting priorities, coordinating workloads, and supporting team development Strong understanding of IT service management processes, including ticket ownership, prioritisation, escalation, incident management, request management, and service quality Hands-on experience administering Microsoft Active Directory, including user accounts, groups, permissions, and Group Policy Proficiency administering Google Workspace, including user accounts, groups, access, and core services Familiarity with Microsoft Intune or a similar endpoint management platform, including device management and application deployment A track record of coordinating user onboarding, offboarding, and IT equipment deployment Background managing IT asset inventories and software licence records Working knowledge of infrastructure operations, including monitoring, backups, disaster recovery, and change management Good understanding of IT security standards and best practices Strong organisational skills and the ability to manage multiple priorities Strong written and verbal communication skills, with the ability to explain technical information clearly to technical and non-technical users Flexibility to work outside normal working hours when required for planned infrastructure upgrades or migrations Nice to Haves Exposure to infrastructure monitoring platforms A track record of supporting teams across multiple international locations and time zones Experience supporting Perforce Helix Core and P4V Familiarity with enterprise backup platforms Comfort using PowerShell or other scripting tools to automate support and administrative tasks Background in large-scale migration projects and operating system upgrades Working knowledge of Windows, Linux, and macOS environments What We Offer An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel An open, collaborative environment where ideas are welcome and encouraged A managerial team consisting of highly experienced game developers at the top of their fields Sharing hobbies and passions with like-minded colleagues Inclusive environment with many activities organized by the studios or the employees Commitment to making the best game possible for the fans, including listening to community feedback

Задачи: — поддерживать IT-среду для офисных и удалённых сотрудников; — администрировать Windows, Linux и macOS; — настраивать и поддерживать VPN, firewall и системы удалённого доступа; — работать с сетевым оборудованием и корпоративными сетями; — администрировать Google Workspace и корпоративные сервисы; — заниматься виртуализацией (Proxmox, Hyper-V, KVM или аналоги); — обеспечивать мониторинг, логирование, backup и recovery; — решать пользовательские задачи L1/L2 — от настройки рабочего места до проблем с периферией; — управлять доступами, проводить онбординг и офбординг сотрудников; — администрировать 1С; — взаимодействовать с провайдерами и внешними подрядчиками; — автоматизировать рутинные процессы с помощью скриптов. Требования: — 5+ лет опыта в системном администрировании / IT-инфраструктуре; — уверенная работа с Windows, Linux и macOS; — хорошее понимание сетей и администрирование сетевого оборудования; — опыт работы с VPN, firewall, monitoring и backup-системами; — администрирование Google Workspace, Microsoft 365 или Яндекс; — использование Bash, Python, PowerShell или других инструментов для автоматизации; — опыт с 1С; — английский на уровне B1+ для рабочих коммуникаций; — готовность к hands-on задачам и самостоятельному решению технических проблем. Будет плюсом: — администрирование Slack; — автоматизация и интеграции; — опыт работы с OpenAI / GPT-сервисами; — опыт работы с Cisco.

Location: Lugano, Switzerland Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As a Senior Frontend Engineer, you’re not just building interfaces—you’re translating AI intelligence into meaningful human experiences. Your work directly impacts how users perceive, trust, and rely on QV.AC , making you essential to the company’s success in the competitive local AI assistant market Responsibilities Deliver new features and bug fixes with a focus on reliability, performance, and user satisfaction Maintain high codebase quality through consistent coding standards, code reviews, and automated testing Design and develop responsive, high-performance UI and application state ensuring seamless user experiences across platforms Proven experience with React/Preact and modern JavaScript/TypeScript in production-scale applications. Strong competency in state management (Redux, Redux Toolkit, Zustand, or similar). Ability to write modular, maintainable, and well tested code. Solid skillset in testing & debugging complex frontend applications. Deep interest or experience with P2P technologies or distributed systems. Comfort working in a remote, globally distributed team; good communication skills. Preferred Qualifications Experience with desktop application development (Electron, Tauri, or similar runtimes). Familiarity with video/audio APIs (WebRTC, media streams) and real-time communication. Demonstrated ability to optimize UI performance: rendering, memory management. Experience building cross platform applications (macOS, Windows, Linux, etc). Bonus: Past contributions to OSS projects, especially in P2P or decentralized tech. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Задачи: — Обеспечение стабильной работы внутренней IT-инфраструктуры компании и техническая поддержка полностью удаленной международной команды. — Администрирование Microsoft 365, Google Workspace, ChatGPT Enterprise и других корпоративных сервисов. — Автоматизация внутренних процессов с использованием AI-инструментов и платформ автоматизации (например, n8n, Make), включая разработку AI-ассистентов по внутренней базе знаний, автоматизацию онбординга сотрудников, транскрибацию и саммаризацию встреч, а также другие проекты по автоматизации и цифровизации внутренних процессов компании. — Настройка и сопровождение VPN, удаленного доступа, пользовательских рабочих мест и других инструментов для удаленной работы. — Организация технической части процессов онбординга и оффбординга сотрудников: создание и настройка учетных записей, предоставление и отзыв доступов, настройка рабочих мест и корпоративных сервисов. — Анализ текущей IT-инфраструктуры, выявление возможностей для ее развития и внедрение технических улучшений. — Поиск, оценка и внедрение новых IT-сервисов и решений для повышения эффективности работы компании. — Подготовка и поддержание в актуальном состоянии технической документации. Требования: — Опыт работы системным администратором или IT-специалистом широкого профиля от 5 лет. — Опыт сопровождения корпоративной IT-инфраструктуры и поддержки пользователей. — Опыт работы с распределенными (remote-first) командами. — Отличное знание Windows, macOS, Microsoft 365, Google Workspace, VPN, компьютерных сетей и технологий удаленного доступа. — Практический опыт использования современных корпоративных AI-инструментов на базе LLM (например, ChatGPT Enterprise, Microsoft 365 Copilot, Claude for Work, Gemini for Google Workspace) в рабочих процессах. — Опыт автоматизации рабочих процессов с использованием AI-инструментов и/или платформ автоматизации (например, n8n, Make, Power Automate). — Опыт сопровождения веб-серверов и корпоративных сайтов. — Понимание принципов резервного копирования, защиты данных, информационной безопасности, а также безопасного использования корпоративных AI-инструментов (включая требования конфиденциальности, DLP и GDPR). — Умение объяснять технические вопросы простым языком, эффективно взаимодействовать с бизнесом, фиксировать договоренности и доводить задачи до результата. — Самостоятельность, инициативность и готовность брать ответственность за развитие своего направления. — Опыт взаимодействия с внешними IT-подрядчиками. — Английский язык не ниже Upper-Intermediate (B2), рабочий язык компании. Будет преимуществом: — Опыт разработки AI-ассистентов по внутренней документации и корпоративным базам знаний (RAG). — Практический опыт интеграции AI-решений с использованием OpenAI API, Anthropic API, Gemini API. — Опыт разработки или сопровождения корпоративных и клиентских порталов. — Навыки программирования (Python, PowerShell, Bash). Условия: — Полностью удаленная работа в международной компании. — Part-time занятость (ориентировочно 20-30 часов в месяц). — Прямое взаимодействие с руководством компании и возможность предлагать собственные решения по развитию IT направления. — Высокий уровень самостоятельности и возможность стать локомотивом IT-изменений внутри компании. — Работа в международной команде, использующей современные цифровые инструменты и лучшие мировые практики. — Заработная плата: 1500–2500 руб./час (в зависимости от опыта и навыков кандидата; возможна повышенная оплата внеурочных или более сложных задач). — При занятости около 5–7 часов в неделю (20–30 часов в месяц) ориентировочный доход составит 30 000–75 000 руб. в месяц.