Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience.
You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible.
What you'll co-own:
Verification journey:
Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage.
OKRs and initiatives:
own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review.
KPI framework:
define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification.
AI and automation:
lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework.
What you'll do
Set the strategy:
own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements.
Manage the KYC stack:
own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance.
Reduce friction:
map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls.
Drive automation:
automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones.
Deliver product and market flows:
design and deliver KYC/Screening flows for specific products and market-specific logic.
Support white label:
embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in.
Collaborate as a partner:
Engineering:
define requirements, data needs and system enhancements, and manage delivery and release readiness.
Compliance and FinCrime:
agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews.
Customer Support and Operations:
use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload.
Partners and networks:
align verification requirements with partner, scheme and licence-holder expectations.
Run governance:
chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements.
Lead the team:
build and mentor the KYC product team, and document decisions and rationale clearly.
Take responsibility:
own outcomes, and escalate material risks early.
What you'll need
Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team.
Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements.
Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost).
Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations.
Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need.
Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact.
Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team.
Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders.
Nice to have
Experience with white-label or partner programmes and their operational and compliance requirements.
Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification.
Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day.
Experience building or scaling a first line of defence or operations function.
What you'll achieve
First 3 months
Understand our verification flows, providers, risk-based limits and regulatory landscape.
Learn our KYC KPIs, tooling and the key friction and case-handling patterns.
Build relationships across Compliance, FinCrime, Engineering, Support and Operations.
Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement.
By 6 months
Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm.
Launch the KYC operational dashboard and a ranked list of the top customer friction points.
Deliver your first automation or AI-assisted workflow that removes recurring manual work.
By 12 months
Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort.
Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime.
Have a high-performing KYC product team and verification built into the back-office console and white-label programmes.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Toronto, Ontario
About the Department
The Cloudflare sales team is comprised of Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together to acquire customers and help them adopt Cloudflare technologies to create great Internet-enabled experiences.
The sales team at Cloudflare helps customers solve real security and performance challenges while creating the revenue streams that help the company provide free services to millions in our community.
What you'll do
We are looking for an experienced
Sales Director
to lead and grow the Enterprise and Public Sector business in Ontario with responsibility for driving Cloudflare's revenue and brand awareness in the region. Based in the Greater Toronto Area and reporting directly to the Canadian VP, the Sales Director will require both strategic and hands-on leadership skills to lead the go-to-market strategy, including hiring, leading and growing the sales team, building pipeline, and driving sales to grow the business in the region. In this role you will work actively with prospects, customers, partners and field sales professionals to sell and close deals to build the region.
Additional responsibilities will include:
Design, build and execute strategies for the Region in collaboration with regional and global functional leaders
Lead and grow the Central Canada Enterprise and Public Sector (Named) sales team working with global functional leaders and recruiting resources.
Serve as the local point person for all Named functions in Canada including customer relationships, pipeline development, account management, sales and partnerships.
Drive business cadence for forecast calls, business reviews, deal reviews, customer account reviews, weekly team meetings and periodic company-wide meetings.
Lead programs and campaigns - working across sales, marketing, customer success, solutions engineering, business development and support - to drive awareness, pipeline and sales results.
Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution of all regional sales and go-to-market strategies.
Represent Cloudflare as the single point of contact for all Regional operational concerns, ensuring proper and timely escalation and resolution.
Ensure that corporate policy and regulatory initiatives are consistently applied and followed by team members.
Outstanding leadership that inspires interpersonal effectiveness, develops talent and effects change. Willing and able to be a “doer” and “influencer”.
Represent Cloudflare at external conferences and events.
Examples of desirable skills, knowledge and experience
Bachelor's degree required.
10+ years of direct B2B sales experience, selling to large Enterprise accounts
5+ years of direct sales management experience leading an Enterprise field sales team.
Experience managing and coaching long, complex, high value Enterprise sales cycles
Experience selling into top tier accounts in key verticals including Financial Services, Retail, Industrial. Energy and Media.
Understanding of IaaS, Networking and Information Security services.
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science or MIS a plus).
Strong leadership, presentation, interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit.
Comfortable working in a fast paced dynamic environment.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco
Perplexity is looking for a technical program manager to own how we plan, bring online and run the GPU compute behind every product.
Perplexity serves Ask, Computer and API traffic on GPU capacity across multiple cloud and neocloud providers, and demand shifts with every new customer, product launch and model release. Working across engineering, research, Finance and providers, you’ll forecast how much compute we need and when, bring new capacity into production, and own how the fleet performs today, driving fixes when reliability, utilization or cost fall short. The ideal candidate knows GPU fleets, handles technical and commercial details, and is energized by building a function with little precedent.
OUR MISSION
Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
WHAT YOU’LL DO
- Partner with Finance on the compute demand forecast, 3–12 months out, driven by customer growth, model releases, and post-training and evaluation plans rather than trend lines
- Turn the forecast into decisions with Finance and engineering leadership on commitments and budget, checking that new capacity fits the plan before we commit
- Bring new capacity online and lead transitions, from contract to production, including provider onboarding, acceptance criteria, migration and decommissioning
- Build a single, trusted view of the fleet: capacity, cost, allocation, and uptime, reliability and utilization by provider and workload
- Drive daily utilization, reliability and cost-efficiency as core metrics, reclaiming idle capacity and surfacing trade-offs rather than letting them become side effects
- Own inference and compute requests end to end: triage and resolve GPU, deployment and quota requests from teams across Perplexity, and build self-serve paths so routine requests no longer need a person in the loop
- Manage compute provider relationships, with scorecards and regular reviews of reliability, support and delivery, and use that data to shape how we work with providers over time
- Partner with engineering, research, and finance teams on capacity decisions that match the different needs of training, batch inference and real-time production inference
- Build the operating system for compute: the processes and tooling to request, plan, allocate and track compute, with clear owners
QUALIFICATIONS
- 6+ years of technical program management, capacity planning or infrastructure operations in cloud environments, leading programs across teams and vendors
- Direct experience with GPU or accelerator fleets across training and inference workloads
- Experience working directly with cloud or neocloud providers on reserved capacity, capacity commitments, onboarding or vendor performance management
- Experience with infrastructure cost modeling, unit economics or cost attribution in partnership with Finance
- Technical depth in cluster management, scheduling and orchestration, and the data skills to build forecasts and dashboards yourself
- The judgment to surface hard trade-offs and communicate them clearly from engineers to executives
- Thrives in a small, agile team; has initiative and desire for ownership without much precedent to lean on
Location: San Francisco
Perplexity is looking for a technical program manager to own how we plan, bring online and run the GPU compute behind every product.
Perplexity serves Ask, Computer and API traffic on GPU capacity across multiple cloud and neocloud providers, and demand shifts with every new customer, product launch and model release. Working across engineering, research, Finance and providers, you’ll forecast how much compute we need and when, bring new capacity into production, and own how the fleet performs today, driving fixes when reliability, utilization or cost fall short. The ideal candidate knows GPU fleets, handles technical and commercial details, and is energized by building a function with little precedent.
OUR MISSION
Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
WHAT YOU’LL DO
- Partner with Finance on the compute demand forecast, 3–12 months out, driven by customer growth, model releases, and post-training and evaluation plans rather than trend lines
- Turn the forecast into decisions with Finance and engineering leadership on commitments and budget, checking that new capacity fits the plan before we commit
- Bring new capacity online and lead transitions, from contract to production, including provider onboarding, acceptance criteria, migration and decommissioning
- Build a single, trusted view of the fleet: capacity, cost, allocation, and uptime, reliability and utilization by provider and workload
- Drive daily utilization, reliability and cost-efficiency as core metrics, reclaiming idle capacity and surfacing trade-offs rather than letting them become side effects
- Own inference and compute requests end to end: triage and resolve GPU, deployment and quota requests from teams across Perplexity, and build self-serve paths so routine requests no longer need a person in the loop
- Manage compute provider relationships, with scorecards and regular reviews of reliability, support and delivery, and use that data to shape how we work with providers over time
- Partner with engineering, research, and finance teams on capacity decisions that match the different needs of training, batch inference and real-time production inference
- Build the operating system for compute: the processes and tooling to request, plan, allocate and track compute, with clear owners
QUALIFICATIONS
- 6+ years of technical program management, capacity planning or infrastructure operations in cloud environments, leading programs across teams and vendors
- Direct experience with GPU or accelerator fleets across training and inference workloads
- Experience working directly with cloud or neocloud providers on reserved capacity, capacity commitments, onboarding or vendor performance management
- Experience with infrastructure cost modeling, unit economics or cost attribution in partnership with Finance
- Technical depth in cluster management, scheduling and orchestration, and the data skills to build forecasts and dashboards yourself
- The judgment to surface hard trade-offs and communicate them clearly from engineers to executives
- Thrives in a small, agile team; has initiative and desire for ownership without much precedent to lean on
Location: Intellias
Meet your recruiter
Sara Gomes
sara.gomes@intellias.com
https://www.linkedin.com...
Vacancy details
ITSM
Support Engineer
Middle
Bulgaria, Poland, Portugal
Remote
APPLY NOW
REFER A FRIEND
Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!
What project we have for you
Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.
What you will do
Monitor platforms, applications, integrations, infrastructure, and connectivity services across assigned projects.
Validate monitoring alerts and determine whether they represent actionable incidents, known issues, or false positives.
Respond to incidents and service requests through agreed support channels and within defined SLA targets.
Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis.
Investigate application, platform, cloud, vehicle-to-cloud, SIM/eSIM, and mobile-connectivity issues.
Analyse logs and monitoring data using Kibana, Grafana, Azure Monitor, or similar observability tools.
Perform structured troubleshooting across application, networking, database, cloud, and integration layers, including root cause analysis and validation of resolution approaches.
Use basic SQL queries to validate data, investigate incidents, and confirm system behaviour.
Resolve complex technical issues through research, issue reproduction, and collaboration with internal support and engineering teams.
Apply approved runbooks, knowledge articles, recovery procedures, and stable workarounds.
Take end-to-end ownership of assigned incidents, including cases escalated to internal resolver groups or external suppliers.
Coordinate technical escalations with engineering teams, telecom providers, cloud providers, external vendors, and other third parties.
Support P1/P2 and Major Incident response, including incident bridges, escalation management, stakeholder communication, action tracking, and service-restoration coordination.
Act as Incident Manager during Major Incidents when required.
Provide clear and timely incident updates to customers, service managers, and technical stakeholders.
Document investigation steps, findings, dependencies, workarounds, resolutions, and next actions in Jira Service Management.
Prepare or contribute to root cause analyses, postmortems, post-incident reports, and corrective and preventive action plans.
Maintain and improve knowledge articles, runbooks, Known Error records, and troubleshooting guides in Confluence.
Monitor incident trends, gather and report support metrics, and track resolution progress.
Identify recurring incidents, monitoring gaps, alert noise, and opportunities for service improvement.
Execute database and system changes in production environments in line with change management processes.
Support system and database performance optimization, high availability and disaster recovery (HA/DR) activities, security hardening, patching, upgrades, and migrations.
Provide proactive recommendations for system optimization, cost efficiency, and improvements to support processes and operational efficiency.
Ensure stability, reliability, and business continuity of supported systems.
Follow security, data-protection, access-control, and change-management requirements of each project.
Participate in shift handovers and ensure that all active work across projects is transferred with sufficient technical and operational context.
Participate in shift-based 24/7/365 support model.
Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions.
What you need for this
The role focuses on monitoring, incident investigation, log analysis, troubleshooting, service restoration, and coordination with internal engineering teams, telecom providers, cloud providers, and other external suppliers across several client projects as part of a shared 24/7 support team.
The engineer will take ownership of technical incidents during assigned support hours, including high-priority P1/P2 cases and low priority P3/P4/P5, and ensure that investigation progress, actions, escalations, and resolutions are clearly documented and communicated in line with each project’s SLAs and processes.
3+ years in technical support, application support, production support, IT operations, or a similar role.
Excellent communication skills in English (B2 or higher – written and spoken).
Strong experience with log analysis, technical troubleshooting, and incident investigation.
Hands-on experience with monitoring, logging and observability tools (e.g., Kibana/ELK, Grafana, Prometheus, Azure Monitor / Log Analytics or similar).
Basic knowledge of server hardware, software, and operating systems.
Solid understanding of
networking
fundamentals, including:
TCP/IP;
DNS;
HTTP/HTTPS;
VPN;
routing;
firewalls;
mobile and internet connectivity concepts.
Ability to write and execute basic
SQL
queries for troubleshooting and data validation.
Theoretical knowledge of
Microsoft Azure administration
: Azure Virtual Machines, Storage, Networking, Azure Active Directory (Entra ID), Monitoring tools (Azure Monitor, Log Analytics).
Familiarity with AWS, Google Cloud Platform.
Understanding of
cloud architecture and troubleshooting methodologies.
Proficiency in:
Azure CLI and Shell scripting (Bash / PowerShell).
Ability to automate operational tasks and troubleshooting steps.
Practical experience with Jira Service Management and Confluence, or comparable ITSM and knowledge-management platforms (Zendesk, Freshdesk, ServiceNow, etc.).
Proven ability to investigate complex technical issues across multiple systems and dependencies.
Experience working with Incident Management, Major Incident Management, Problem Management, Change Management, and Service Request processes.
Understanding of ITIL-based support practices and SLA-driven service delivery.
Ability to coordinate troubleshooting activities with internal engineering teams and external suppliers.
Strong ownership mindset and ability to manage incidents from initial investigation through restoration and closure.
Ability to prioritize multiple incidents and tasks across several projects in a dynamic operational environment.
Strong analytical, problem-solving, and time management skills.
Clear and professional written and verbal communication skills; strong customer service orientation.
Ability to work independently while collaborating effectively with distributed technical teams.
Ability to remain calm and structured during critical incidents and customer escalations.
An enthusiastic attitude towards learning new technologies, domains, and client-specific processes.
Willingness to work in shift-based support model (24/7/365 Support Model).
Strong attention to documentation quality, data security, and operational compliance.
Good to Have:
Experience in a 24/7 or shift-based production support environment.
Experience supporting multiple clients or projects in a shared / managed services team.
Azure Administration Certification (Microsoft Certified: Azure Administrator Associate (Exam AZ-104)).
ITIL Foundation or another relevant service-management certification.
Practical experience with ITIL processes, ability to explain lifecycle of each issue type.
Practical experience with root cause analysis and post-incident reviews.
Knowledge of dynamic alerting and anomaly detection in monitoring tools.
Experience in the telecommunications industry.
Experience in the automotive, connected-vehicle, telematics, or mobility domain.
Understanding of mobile network concepts, including SIM/eSIM lifecycle, roaming, mobile-data sessions, and connectivity troubleshooting.
Experience working with external telecom providers, software suppliers, or cloud vendors.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Azure
Connectivity
EnglishB2
Monitoring
PowerShell
SQL
SupportSpecialist
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Boston, MA | Dallas, TX | Salt Lake City, UT (This role requires you to be onsite 5 days a week in one of our locations)
About the Department
Infrastructure Operations builds and manages the data center infrastructure behind Cloudflare's global network. The organization brings together engineering, operations, hardware and logistics teams that plan, deploy, operate and maintain our footprint in hundreds of cities worldwide. In this role, you'll help extend that footprint with a new generation of data center sites across the United States.
About the Role
We're looking for Data Center Engineers to be the hands, eyes and judgment on the ground at our new sites. You'll work on-site every day at your home data center, helping bring it online and keeping its hardware healthy once it's in production.
You'll rack, cable and replace equipment, troubleshoot servers and network gear well past a simple parts swap, and keep every asset accurately documented from the moment it arrives. You'll work alongside colocation staff, integrators and partner teams, and support other sites remotely when the team needs you. Experienced engineers will have room to act as the technical lead for their site, mentor others, and help set the standards the team uses everywhere.
We're building these sites to run with less manual effort than traditional data centers. When something breaks, we expect you to fix it for good, not just for today, and to use AI and automation to make the fix stick, whether that means a better runbook, a script, or a change to how the team works.
This role is hands-on at the physical layer: hardware, cabling, and Layer 1/Layer 2 connectivity. You'll use the command line to troubleshoot servers and Layer 2 network issues, but network configuration and server provisioning are owned by partner engineering teams.
What You'll Do
Site Builds
Support integrated site builds: receive and inspect hardware, rack and stack equipment, and run and dress structured cabling to standard.
Verify integrator and contractor work against build specifications, drive defects to resolution, and make sure sites are production-ready before handoff.
Break/Fix and Troubleshooting
Triage and troubleshoot server hardware using BMC/IPMI, hardware logs, diagnostics and firmware tools. Find the root cause instead of swapping parts until something works.
Replace components and whole systems, including servers, switches and optics, safely and with minimal disruption.
Troubleshoot Layer 1 and Layer 2 issues: console into network devices, read interface and link state from the command line, inspect and clean optics, check light levels, and test fiber with a light meter or OTDR.
On-Call and Incidents
Take part in an on-call rotation and respond on site to incidents affecting hardware at your data center.
Document what happened and what you did, and contribute to root-cause analysis and follow-up actions.
AI, Automation and Continuous Improvement
Solve problems for good. When an issue repeats, find the underlying cause and change the process, runbook or tooling so it doesn't come back.
Use AI tools as part of your daily work: to speed up troubleshooting, interpret hardware and network logs, draft and improve documentation and runbooks, and summarize incidents.
Find repetitive manual work and remove it with scripting, automation or AI-assisted workflows, or turn it into clear requirements for tooling teams.
Share what works so the rest of the team can adopt it across every site.
Documentation and DCIM
Keep DCIM records accurate in real time, including rack elevations, cabling, power and asset location, from receipt through decommissioning.
Follow and improve runbooks and build standards so work is repeatable across sites.
Logistics and Hardware Lifecycle
Own receiving, shipping and spares inventory at your site, and process RMAs end to end.
Perform on-site decommissioning: unracking, serial number verification and chain of custody through handoff for secure destruction.
Vendors, Partners and Compliance
Escort and supervise colocation remote-hands staff, contractors and integrators working at your site, and hold them to our quality and safety standards.
Work directly with partner teams to coordinate access, maintenance and escalations for your site.
Follow physical security, access control and compliance procedures without exception, and help produce accurate evidence for audits.
Supporting Other Sites
Support other sites remotely, for example by guiding remote hands or reviewing documentation, and travel occasionally to help with builds or surges.
Who You Are
Careful and precise.
Clean cabling, correct labels and accurate records matter to you. If it isn't documented, it isn't done.
Dependable on your own.
You're often the only Cloudflare person on site. You work independently, communicate clearly with a remote team, and know when to escalate.
Security-minded.
You understand that access rules and chain of custody exist for a reason, and you follow them every time.
A troubleshooter, not a parts swapper.
You want to know why something failed, and you use logs, diagnostics and the command line to find out.
Someone who makes the team better.
You share what you learn, help newer teammates get up to speed, and take ownership of your site's outcomes.
AI-fluent and automation-first.
Your first instinct is to solve a problem for good, not work around it again. You reach for AI tools and automation to troubleshoot faster, document better and improve how the team works, and you check the output before you trust it.
Required Experience
Hands-on experience in data center, network or server hardware operations, including working independently on site.
Experience racking, stacking and cabling servers and network equipment, and replacing whole systems and components.
Solid working knowledge of structured cabling standards, fiber and copper, and optics.
Hardware troubleshooting beyond parts swaps, including BMC/IPMI, hardware logs, diagnostics and firmware.
Comfort with the Linux command line and with network device CLIs to troubleshoot Layer 1 and Layer 2 issues.
Experience with fiber inspection, cleaning and testing, including light meters or OTDR.
Regular, hands-on use of AI tools in your technical work, such as troubleshooting, log analysis or documentation, and examples of improving a process instead of repeating a workaround.
Experience with asset tracking, DCIM or inventory systems, and with receiving, shipping and RMA processes.
Experience working in colocation facilities and with third-party vendors or contractors.
Willingness to take part in an on-call rotation and respond on site.
Clear written and verbal communication, including documenting work and updating tickets.
A valid driver's license, reliable transportation, and proximity to your assigned data center.
Ability to travel occasionally to other sites.
Preferred Qualifications
Experience as a technical lead or primary on-site contact for a data center, including leading on-site incident response.
Experience mentoring or training other technicians or engineers.
Experience writing runbooks, build standards or checklists used across multiple sites.
Experience supporting or leading new data center builds or integrated rack deployments.
Scripting experience (for example Bash or Python), or experience building automation or AI-assisted workflows that reduced manual work.
Certifications such as CompTIA A+, Network+ or Linux+, CCNA, BICSI, or data center certifications (for example CDCP or CDCTP).
Experience with DCIM and source-of-truth tooling such as NetBox or Nlyte, and Jira-based workflows.
Experience at a hyperscaler, cloud provider, major CDN or similarly large infrastructure operator.
Experience with ITAD and secure destruction processes.
We also consider candidates earlier in their careers who bring strong fundamentals and a drive to learn.
Physical Requirements
Lift and move equipment up to 50 lbs, and handle heavier equipment with a team or lift assist.
Stand, walk, bend, kneel and work in tight or elevated spaces for extended periods.
Work in loud, cold, and tightly controlled data center environments.
Use ladders, lifts and carts safely.
These are essential functions of the role. Reasonable accommodations are available for qualified individuals with disabilities.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Athens
Workplace: OnSite
ROLE HIGHLIGHTS
- Satellite Production Technician
- Location: Athens, Greece
- Department: Global Manufacturing Organisation
- Reports to: Production Facility Manager
- Employment type: Permanent
- Workplace model: Office
- Background Security Screening applicable (SUPO)
WHY THIS ROLE MATTERS
The mission of this role is to ensure every electrical and mechanical subsystem delivered for satellite integration works exactly as intended by inspecting, assembling, and validating it with clear, reliable evidence. It also exists to catch issues early, fix them at the source and keep the entire build process traceable and unblocked so spacecraft can be assembled and launched with confidence.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Perform Perform inspection, assembly, and verification of electrical and mechanical subsystems and panel-level assemblies
- Execute panel assembly, including module installation, and the fabrication, routing, termination, and lacing of wiring harnesses (RF, CAN, power, thermal sensors)
- Perform cable and connector assembly, including crimping, soldering, and RF connector termination, followed by continuity, insulation resistance, and basic electrical checks
- Carry out rework and repair of cables, harnesses, and PCB assemblies (e.g. connector replacement, component rework, conformal coating touch-up) following approved procedures
- Ensure subsystem readiness (e.g. antennas, solar panels) through testing and validation procedures
- Integrate structural elements including CFRP panels, sandwich structures, and mechanical components
- Collaborate with Engineering, AIT, and Quality teams to resolve integration issues and improve manufacturability
- Monitor production progress and proactively escalate blockers to maintain workflow continuity
- Support root cause analysis and non-conformance resolution
- Contribute to First Article Inspection (FAI) activities and ensure proper documentation and traceability
- Perform or support incoming inspection of mechanical and electrical components
- Maintain accurate records in line with aerospace manufacturing and quality standards
REQUIREMENTS
MUST HAVES
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Aerospace Engineering, Electronics, or a related technical field
- 1+ years of hands-on experience in electrical and/or mechanical assembly, inspection, or integration within aerospace or other high-reliability environments
- Proven experience working with mechanical subsystems and structural assemblies (e.g. panels, brackets, electro-mechanical units)
- Hands-on experience with composite materials (e.g. CFRP), sandwich structures, solar panels, or precision mechanical components
- Basic understanding of electrical integration principles (panel-level), including module installation and wiring harness routing
- Hands-on experience with connectors, grounding, shielding, and cable types (RF, CAN, power, thermal sensors), and the ability to interpret wiring diagrams and harness drawings
- Familiarity with manufacturing quality standards, documentation, and traceability requirements
- Experience supporting root cause analysis and non-conformance resolution
- Comfortable working in a fast-paced production environment with evolving priorities and deadlines
- Hands-on mindset with willingness to work on the shop floor and support cross-functional teams directly
- Strong communication skills and ability to collaborate with Production, Engineering, QA, and Planning
- High level of ownership, attention to detail, and continuous improvement mindset
NICE TO HAVES
- Experience with satellite structures and panel integration, including CFRP panels, sandwich structures, and RANT (radar antenna) assemblies
- Hands-on experience with full panel assembly, including fabrication, integration, and routing of RF, CAN, power, and thermal sensor cabling
- Understanding of thermal management and interfaces (e.g. thermal pads, pastes, sensor integration)
- Experience with incoming inspection of composite and machined parts
- Knowledge of environmental and mechanical testing (e.g. vibration, shock, thermal vacuum)
- Familiarity with aerospace standards such as IPC, ECSS, or similar
- Experience in NewSpace or small satellite production environments
- Experience working in cleanroom environments and satellite integration flows
- Familiarity with ERP/MES systems in manufacturing
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
AT ICEYE, YOU’LL JOIN A DIVERSE AND HIGHLY ENGAGED TEAM UNITED BY THE AMBITION TO MAKE THE IMPOSSIBLE POSSIBLE. AS A GLOBAL SCALE-UP, WE COMBINE SPEED AND AMBITION WITH THE OPPORTUNITY TO TAKE REAL OWNERSHIP FROM DAY ONE. YOUR GROWTH, WELLBEING, AND SUCCESS ARE A PRIORITY, WITH CONTINUOUS PROFESSIONAL DEVELOPMENT, TRAINING OPPORTUNITIES, AND A CULTURE WHERE COLLABORATION IS HOW WE WIN.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us - we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS
- Quality Assurance Technician - Assembly, Integration & Final Inspection
- Location: Valencia, Spain
- Department: Product & Mission Assurance
- Reports to: Reliability Engineer Manager
- Employment type: Permanent
- Workplace model: Production floor/Cleanroom
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Quality Assurance Technician you are the independent set of eyes between our production line and orbit. You will perform in-process and final inspections of electronic and mechanical assemblies, verify that every integration step is carried out to procedure, and carry out the final inspection of completed satellites before they leave for environmental testing and launch.
You will witness mandatory inspection points (MIPs), confirm workmanship against IPC and ECSS requirements, check torque, bonding, harness routing, connector mating and cleanliness, and make sure the build record is complete and audit-ready.
Embedded within the production and AIT (Assembly, Integration and Test) environment, you will work in cleanrooms with ESD-sensitive flight hardware. Working closely with Production, AIT Engineering, Reliability Engineering, Mission Assurance and Supply Chain, you will catch defects before they move downstream, prevent quality escapes, and help every satellite we ship meet space-grade standards.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Perform in-process inspections of electronic assemblies (PCBAs, harnesses, cable assemblies, units, etc.)
- Perform in-process and final inspections of mechanical and composite assemblies against drawings, inspection plans and work instructions
- Support preparation of acceptance data packages and similar traceability tasks as assigned
- Witness and sign off inspection points and key integration steps at subsystem and satellite level,
- Carry out final inspection of completed satellites before handover to environmental testing, shipment and launch campaigns, confirming configuration, workmanship, cleanliness, and more
- Verify build records, travellers and as-built configuration in the MES and ERP systems
- Raise non-conformances (NCs), quarantine affected hardware, support root cause analysis (RCA) and Material Review Board (MRB) activities, and follow up on corrective and preventive actions (CAPA)
- Provide immediate feedback to production and AIT teams on recurring workmanship issues and process improvement actions
- Monitor cleanroom, ESD and FOD (foreign object debris) controls in production and AIT areas, and flag deviations
- Ensure inspection tools and measurement equipment are calibrated, maintained and used correctly
- Review and provide feedback on inspection plans, work instructions and control plans, and contribute to continuous improvement initiatives
WHAT WE'RE LOOKING FOR
Must haves:
- Conversational level of spoken and written English
- Minimum 3 years of experience in quality control or quality assurance roles within aerospace, defense, or high-reliability manufacturing environments, including hands-on inspection of both electronic and mechanical assemblies
- Use of inspection tools (e.g., microscopes, calipers, micrometers, gauges, torque tools, multimeters, milliohm meters)
- Ability to read and interpret technical drawings assembly drawings, schematics, harness diagrams, Bills of Materials (BOMs) and inspection plans
- Knowledge of measurement principles and calibration requirements
- Experience working in cleanroom and ESD-controlled environments
- Strong attention to detail and the confidence to stop work and raise an issue when something is not right
Nice to haves:
- Current IPC certifications (CIS or CIT) in IPC-A-610, J-STD-001 or IPC/WHMA-A-620
- Knowledge of ECSS standards, e.g. ECSS-Q-ST-70-08 (manual soldering), ECSS-Q-ST-70-61 (PCB assembly) and ECSS-Q-ST-20 (quality assurance)
- Experience with satellite or spacecraft AIT, including mechanical integration, harness integration and launch campaign preparation
- Familiarity with AS9100 quality management systems, NC and CAPA processes, and First Article Inspection (AS9102)
- Hands-on experience inspecting composite parts and knowledge of composite manufacturing processes
- Ability to read GD&T drawings per ISO standards
- Proficiency with defect recognition to IPC-A-610 and working knowledge of IPC/WHMA-A-620 for cable and harness assemblies
- Experience with ERP and MES systems in production environments
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Onsite Technical Interview/Peer Review, including a Technical Challenge
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us; we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: New York
Workplace: OnSite
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
ABOUT THE COMPANY
Our client is a late-stage AI unicorn building agents that automate the day-to-day operations of the housing industry. Their products work inside the systems operators already use, taking manual work off teams' plates and making the experience better for both operators and residents. Backed by investors including Andreessen Horowitz and Bessemer Venture Partners, they recently closed a $350M raise and have more than doubled revenue as they scale.
THE MISSION
Housing is one of the industries that matters most, and much of its back office still runs on manual, disconnected work. This team is part of a new, top-priority product line that brings modern, AI-driven accounting and finance workflows to enterprise housing operators.
THE OPPORTUNITY
You'll be a forward-deployed accountant - part consultant, part implementation expert. You'll work directly with CFOs and finance teams at enterprise customers to scope, configure and launch financial automation workflows at startup speed. The product is new, so you'll help shape how deployments are run and build the playbook from scratch, with a ground-floor seat in a fast-growing new business line.
WHAT YOU'LL DO
- Manage customer engagements end-to-end, working directly with CFOs and finance teams to deploy accounting and ERP products
- Scope customer workflows and configure the accounting software to match their needs
- Own pre-sales and post-sales activities for accounting products - GL, AP, AR, payroll and payments
- Explain complex accounting and technical concepts to customers clearly
- Run several engagements at once with a lot of direct customer interaction
- Take ownership, move fast and build processes from scratch
WHAT YOU BRING
- 3-5 years of experience in ERP or accounting software implementation, or finance transformation consulting
- Hands-on implementation experience through go-live - for example in a Finance Transformation or ERP implementation group at a Big 4 firm or Accenture (NetSuite, Oracle, Workday or similar), or in an implementation, customer success or deployment role at an accounting or ERP software startup
- Strong grasp of back-office accounting - GL, reconciliations, month-end close, AP/AR, accruals
- Experience scoping customer requirements and configuring software to meet them
- Proven customer management skills, including communicating complex topics to senior finance stakeholders
- A degree in accounting or finance
- Based in the US or Canada and willing to work on-site in NYC 4-5 days per week (relocation and visa sponsorship available)
- Nice to have: CPA
KEY SUCCESS DRIVERS
- Builder mindset - you're comfortable without heavy structure and like creating process where none exists
- Hands-on - you enjoy doing the configuration work yourself, not just making recommendations
- Fluent in both accounting and software - you understand how the numbers work and how systems automate them
- Clear communicator - you can calm and guide a finance leader through a detailed, technical topic
- Coachable and fast-moving - you learn quickly, take feedback well and are happy to do whatever the engagement needs
- Track record of strong performance, such as top ratings or early promotions
WHY JOIN?
- Join a late-stage AI unicorn at a high-growth moment, with real upside
- $160K-$200K base salary plus competitive equity
- Ground-floor opportunity to build and own a modern accounting function inside the company's top-priority product line
- Work with a high-caliber team, backed by investors including Andreessen Horowitz and Bessemer Venture Partners
- Collaborative NYC office with an open floor plan, fully stocked kitchen and all meals covered
- 100% covered medical, dental and vision premiums, fully paid parental leave, 401k, commuter benefits, and a fitness and home services stipend
- Unlimited vacation and paid holidays
- Relocation packages, plus visa transfers and new sponsorship (including H1B and TN)
INTERVIEWING PROCESS
- Recruiter Screen - intro call on your background and goals
- Hiring Manager Interview - first conversation with the team lead
- Practical Assignment (90 min) - live case with prep time and a customer role-play
- Onsite - conversations with senior leaders
- Reference Check
- Offer
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Illinois or Missouri
About the Role
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
We are looking for a seasoned sales professional to help us build a Public Sector Sales team to help cover the State and Local market for the territory. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Senior SLED Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Manage contract negotiations
Maintain a robust sales pipeline
Develop long-term strategic relationships with key accounts.
Desirable Skills, Knowledge, and Experience
Minimum 5 years of experience selling technical solutions or products to the Public Sector (SLED, Federal Government, Municipalities, etc.)
Experience managing longer, complex sales cycles`
Basic understanding of computer networking and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
Experience selling to SLED customer base
Compensation
Compensation may be adjusted depending on work location.
Illinois based hires: Estimated annual salary of $244,000-$336,000
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Sydney, Australia
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Fin’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.
This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Fin, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.
What will I be doing?
Champion AI transformation
: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.
Full-cycle sales ownership
: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach.
Customer advocate
: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.
Tailored AI demonstrations
: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.
Revenue-focused
: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.
Team growth
: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.
What skills do I need?
Proven success
: 5+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.
Hunter mentality:
Proven track record of outbounding and creating the majority of your pipeline and revenue.
AI expertise
: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.
Quota achiever
: Demonstrated ability to consistently meet and exceed sales targets.
Strategic communicator
: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.
Solution-focused
: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.
Customer-centric mindset
: Skilled at building trust and creating value in competitive sales landscapes.
Growth-oriented
: Displays intellectual curiosity, ambition, and a commitment to personal and team development
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The PlayStation Store and Commerce platform sits at the center of how millions of players around the world discover, purchase, and engage with PlayStation content. Our Technical Operations organization is responsible for ensuring these experiences remain highly available, resilient, performant, and ready to support some of the largest entertainment launches in the world.
We are looking for a Senior Engineering Manager to lead our Discover Operations (Site Reliability Engineering - SRE) and Sustainability Engineering teams, combining SRE, operational excellence, and full-stack software engineering to improve both the day-to-day reliability and long-term sustainability of the PlayStation platform.
As Senior Engineering Manager, you will lead a team of Site Reliability and Software Engineers responsible for the reliability, resilience, and sustainability of critical services supporting the Discover experience across the PlayStation ecosystem and beyond.
Your teams will partner closely with product engineering, architecture, security, program management, and other technical operations teams to ensure our platforms are prepared for both everyday customer demand and major global business events.
This role goes beyond traditional production operations. You will help evolve how we operate our platforms, moving from reactive support toward proactive, data-driven, and increasingly adaptive operations leaning into the latest technology trends such as machine learning and AI.
You will also lead our Sustainability Engineering efforts, leading full-stack development teams to modernize and sustain critical customer experiences across PlayStation platforms while reducing operational complexity, technical debt, and long-term risk.
What You’ll Be Doing:
Own the reliability, availability, performance, and operational health of customer-facing PlayStation Store platforms, including Catalog, Entitlements, Search, and Storefront experiences.
Establish and evolve SRE practices across observability, SLOs, capacity, resilience, automation, incident management, and operational readiness.
Partner with development teams to build reliability and operability into the software lifecycle, improving production readiness and reducing operational risk.
Lead operational readiness for major launches, seasonal events, and high-traffic business moments, ensuring platforms are tested, scaled, monitored, and prepared.
Drive continuous improvement through incident learning, automation, and systemic remediation, reducing operational toil and improving platform resilience.
Lead Sustainability Engineering and modernization efforts, addressing technical debt, lifecycle management, and legacy technology retirement.
Leverage telemetry, operational data, and emerging AI/ML capabilities to identify risk and advance proactive, adaptive operations.
Develop engineering roadmaps balancing immediate operational needs with long-term reliability, modernization, and sustainability investments.
Recruit, mentor, and develop engineers and engineering leaders while fostering a culture of ownership, technical excellence, continuous improvement, and customer focus.
Build strong cross-functional partnerships and clearly communicate technical health, risk, priorities, and investment needs to engineering and senior leadership.
What We’re Looking For:
Significant experience leading software engineering, SRE, production engineering, or technical operations teams supporting large-scale distributed systems.
Demonstrated experience managing and developing high-performing teams, including line managers, senior, and staff-level engineers.
Strong understanding of SRE principles and practices, including availability, SLOs/SLIs, observability, incident management, capacity planning, resilience, and automation.
Experience operating high-volume, customer-facing platforms where reliability and performance directly impact customers and the business.
Strong technical background with the ability to engage with engineers and architects on system design, scalability, reliability, and operational tradeoffs.
Experience partnering with software development teams to improve operability, production readiness, and resilience throughout the software lifecycle.
Proven ability to lead through complex production incidents and drive systemic improvements through post-incident learning.
Experience developing and executing multi-quarter technical strategies and engineering roadmaps.
Strong communication and cross-functional leadership skills, with the ability to translate complex technical issues and risks for technical and executive audiences.
Experience with cloud-native technologies such as AWS, Kubernetes, Terraform, CI/CD platforms, and modern observability tooling.
Nice to Have:
Experience supporting commerce, e-commerce, payments, digital storefronts, or large-scale consumer platforms.
Experience leading modernization or Sustainability Engineering programs for mature or legacy platforms.
Experience designing or operating multi-region, highly available distributed architectures.
Familiarity with security, compliance, vulnerability, and operational risk management at scale.
Experience applying AI/ML, intelligent automation, or advanced analytics to operational engineering challenges.
Experience preparing platforms for major global events and unpredictable traffic patterns.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX
Role Summary
The Internal Audit Manager will lead risk-based audits from planning through reporting and remediation follow-up, partnering with stakeholders across Finance, Go-to-Market, Legal, and People. The Manager will also contribute to the team’s audit innovation efforts, collaborating with our engineers and data scientists to develop continuous auditing capabilities and repeatable AI-enabled workflows. The ideal candidate is highly motivated, has hands-on experience building AI solutions, and adapts quickly to new business areas in a rapidly evolving environment.
Role Responsibilities
Conduct risk assessments to identify and prioritize areas for audit focus.
Lead risk-based audits covering financial, operational, and technology objectives.
Prepare clear, concise, and high-impact audit reports with actionable recommendations for improvement.
Communicate audit findings and recommendations to all levels of the company, including senior executives.
Work with the team's engineers and data scientists to design, build, and improve continuous auditing capabilities and AI-enabled workflows.
Look for opportunities to apply automation and data analytics in audits to strengthen testing, expand coverage, and improve efficiency.
Review and validate AI-assisted work to make sure results are accurate, well supported, and meet Internal Audit documentation standards.
Role Requirements
6+ years of experience in internal audit, external audit, risk management, compliance, or a related field, with a solid understanding of control design and testing.
Strong knowledge and prior experience in applying internal auditing and accounting principles and practices, specifically audit methodologies, risk assessment, testing techniques, audit documentation and report writing.
A proven track record of building automation or AI-enabled solutions that others have adopted and relied on in their day-to-day work, such as tools, workflows, or applications used by a team or business function.
Exceptional written and verbal communication skills, with the ability to present complex information clearly and concisely.
Proven ability to build and maintain effective working relationships with stakeholders at all levels.
Strong critical thinking and the ability to learn new systems, business processes, and technologies quickly.
Nice-to-Have Skills
Familiarity with Go-to-Market systems and processes, such as Salesforce.
Experience with Oracle ERP.
Experience with SOX compliance or ITGCs.
Professional certifications such as CIA, CPA, CFE, or CISA.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Aberdeen, United Kingdom
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
A new permanent opportunity has arisen for a Contract Support Engineer to work within Lifting Solutions Business Line. This role will be onshore based and you will be tasked with managing a Cranes and Lifting client contract, ensuring all aspects of this contract are delivered from a quality, timescale, health and safety and maintenance point of view. Other duties and responsibilities will include;
Responsible for the delivery of the Contracted Services to the Client including Safety, Quality, Core Personnel and equipment provision, Maintenance and Project Delivery
Deliver all aspects of client account, including but not limited to: Sales enquiries, mobilisations, demobilisations, aged debt, equipment requirements, client meetings, planning & coordination, technical support
Responsible for delivering plans in place to support client Integrated Asset Plan and EnerMech support capability
Act as the Clients representative in ensuring any wider EnerMech departments deliver as per commitments
Minimise any maintenance backlog and ensure that any Safety Critical Maintenance backlog is immediately identified to the Client and internally to the EnerMech responsible person, where applicable in business line
Provide first line technical support and coordinate any client requirements including breakdowns
Manage the maintenance feedback loop to FMEA
The Requirements
To be successful for this position you will have previous experience in a similar role and a good technical knowledge of cranes. You may have come from a Project Engineer or an Account Management background, acting as a client representative/account manager is a key part of this role. Holding a mechanical engineering qualification is preferred. Communicating clear standards for performance is key and encouraging employee involvement in QHSE. You will have a proven track record of client interfacing and have a high emphasis on customer service.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: Intellias
Meet your recruiter
Yuliya Tsyapenko
yuliya.tsyapenko@intellias.com
https://www.linkedin.com...
Vacancy details
Employee Experience
Employee Experience Specialist
Senior
Ukraine
Hybrid
APPLY NOW
REFER A FRIEND
Do you have the talent to reveal other people’s talents? With more than 3 000 specialists on board, it’s still important for Intellias to support and take care of each other – no matter how fast we grow. Join in and take a mission to guide the employees of our large, but truly human-centered company.
What project we have for you
The Global Talent Services Specialist Ukraine ensures accurate, timely, and compliant employment administration throughout the employee lifecycle in Ukraine. The role owns local HR documentation and employee data, supports payroll and statutory reporting, and provides reliable guidance to employees and managers in line with Ukrainian labour law, internal policies, and data privacy requirements.
What you will do
1 Employment Lifecycle Administration
Manage employee administration across the hire-to-exit lifecycle, including hiring, transfers, promotions, changes to employment terms, leaves, and terminations.
Prepare and issue employment contracts, addenda, orders, certificates, employment letters, and other personnel documents in Ukrainian and English as required.
Maintain complete and accurate personnel files, employment records, and electronic document repositories in accordance with Ukrainian legislation and internal retention requirements.
Ensure timely registration and documentation of all employee changes and maintain accurate position and organisational data in HR systems.
Coordinate onboarding and offboarding administration, including collection of mandatory documents, system updates, and completion of required checklists.
Act as the primary point of contact for employees and managers on employment documentation and local HR administration matters.
2 Time Attendance Leave and Absence Administration
Maintain and validate time and attendance records and ensure that absences, overtime, business trips, and other working-time data are documented correctly.
Administer annual leave, unpaid leave, maternity and parental leave, sick leave, and other statutory or company-provided absences.
Monitor leave balances and supporting documents and resolve discrepancies before payroll cut-off.
Prepare and maintain work schedules, timesheets, and other records required by Ukrainian legislation and company procedures.
3 Payroll Inputs and Employee Data
Prepare, validate, and submit complete payroll inputs, including new hires, terminations, salary changes, allowances, bonuses, deductions, absences, and one-time payments.
Reconcile employee data across HR systems, payroll files, and supporting documents and promptly correct identified discrepancies.
Work closely with Payroll, Finance, Accounts Payable, Legal, and other stakeholders to support accurate and timely salary payments.
Conduct regular data audits and produce workforce and operational reports as required.
4 Military Records Administration
Maintain military records for employees in accordance with Ukrainian legislation and applicable company procedures.
Collect, verify, update, and retain military registration documents and ensure that relevant employee data remains accurate.
Prepare required notifications, lists, reconciliations, and reports and support communication with competent authorities when required.
Monitor legislative changes and proactively escalate compliance risks related to military records administration.
5 Compliance Reporting and Audit Support
Ensure that employment practices and documentation comply with Ukrainian labour law, data privacy requirements, internal policies, and approved procedures.
Monitor changes in local legislation and recommend updates to employment templates, processes, and internal guidance.
Prepare and submit mandatory employment-related reports and notifications within statutory deadlines.
Support internal and external audits and labour inspections by preparing documents, evidence, and reconciliations.
Protect confidential employee information and process personal data only for authorised business purposes.
Identify and escalate compliance risks or potential legal issues and support timely corrective actions.
6 Process Improvement and Employee Support
Provide clear, practical, and service-oriented support to employees and managers on local HR processes and documentation.
Maintain templates, instructions, checklists, and process documentation and ensure consistent application across the organisation.
Contribute to HR system implementations, automation, testing, and continuous improvement initiatives.
Track recurring issues and propose improvements that increase accuracy, compliance, and efficiency.
What you need for this
Bachelor’s degree in Human Resources, Law, Business Administration, or a related field.
At least 3 years of relevant experience in personnel administration, HR operations, or a similar role in Ukraine.
Strong practical knowledge of Ukrainian labour legislation and personnel records administration requirements.
Hands-on experience preparing employment documentation, orders, employee records, and payroll inputs.
Practical knowledge of military records administration requirements in Ukraine.
Experience working with HR information systems, electronic document management tools, and Microsoft Office or Google Workspace.
High attention to detail, strong organisational skills, and the ability to manage deadlines and multiple priorities.
Ability to handle confidential information responsibly and communicate clearly with employees, managers, and cross-functional teams.
English at Intermediate level or above and fluency in Ukrainian.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Intellias
Meet your recruiter
Khrystyna Derpak
khrystyna.derpak@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
JavaScript Engineer (NodeJS)
Senior
Bulgaria, Croatia, Poland, Ukraine
Remote
APPLY NOW
REFER A FRIEND
Dive deep into Digital! For 20 years Intellias has been developing top-tier digital solutions for the world’s leading companies, keeping them in line with the latest technology trends. Join in and provide innovations for the future!
What project we have for you
Our team is growing, and we are looking for a talented back-end developer. You will work in small teams on various products, from integrating multiple platforms into one dashboard to managing our data and analytics systems.
Our client provides a property management software product and support services for the $100 billion Airbnb and vacation rental market. They are one of the fastest growing high-tech start-ups in Tel Aviv, profitable and showing very promising results.
The team is all about accuracy, architecture, and impact. We handle complex business logic, data flows and transformations, and focus on providing high-most quality & accuracy.
We rely heavily on AI across both dev and design, expecting code to be authored via AI tools rather than written manually, allowing us to focus on system structure, edge cases, and high-most quality
When you will join us, you will have a tremendous impact on company’s success.
Stack: Node.js, NestJS, TypeScript, MongoDB, postgreSQL, Kafka, RabbitMQ, React, AWS
If you are looking for an interesting product and enjoy being challenged – this is the place for you!
What you will do
Design of the data-intensive web applications.
Optimize performance to support the fast growing business.
Write clean maintainable code
On-call duties are also present on the project
What you need for this
At least 5 years of experience in development roles, preferably from startups (or other agile environments).
Experience with NodeJS/Typescript (ExpressJS/NestJS)- Must!
Experience with React
Experience in designing high performance, highly scalable microservices architecture with OOP design-patterns and complex business logic.
Experience in relational databases and NoSQL databases (PostgreSQL, MongoDB, Redis).
Proficiency in design of distributed enterprise systems – Advantage!
Experience in the payments domain – nice to have
Passionate about technology, enjoys solving complex problems and learning new technologies.
B.Sc in Computer Science (or equivalent)
A team player with strong communication skills.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Kafka
Microservices
MongoDB
NodeJS
RabbitMQ
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Amsterdam, Netherlands or London, UK
About the Role
We are seeking a highly accomplished and strategic Account Executive
to join our Central Eastern Europe (CEE)
Digital Natives
Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
What You'll Do
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
Fluency in English and one of the languages from the CEE (written and spoken).
6+ years of advanced experience selling complex technology solutions into Digital Native companies across CEE
, with a significant track record of consistently exceeding multi-million dollar quota targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
Compensation
For Netherlands based hires: Estimated annual salary is between €144,000 - €198,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Germany
About us
Constructor Labs
is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer.
Constructor Practice
is the hands-on practice platform within the Constructor Technology learning suite, alongside Learn, Assess, Proctor, Schedule and Groups. It spans an unusually broad portfolio: curriculum-aligned virtual science labs; the evidence-based intervention products Calcularis (numeracy and dyscalculia), Grafari/Orthograph (literacy and dyslexia); and browser-based Software & IT and Coding labs for technical training. Shared capabilities include cloud-based hands-on environments with no installation, automated assessment and grading, group assignments and instructor assistance, LMS integration, and learner analytics and dashboards.
The product is in production across three distinct markets. Higher education and research, schools and public education authorities, and corporate and vocational training. The platform operates under GDPR, FERPA, COPPA and SOPIPA commitments.
About the Role
You will own Constructor Practice content portfolio of products (currently includes Practice: Science Labs and Practice: Schools Math and Literacy with future extension to other disciplines) end to end: strategy, roadmap, commercial performance and delivery. This is a lead product management position with full accountability for the product line rather than for a single feature area or squad.
The scope is wider than a conventional PM role. You will sit in front of clients during presales, shape the go-to-market with sales and marketing, define the roadmap across a portfolio serving three different buyer types, and work with product owners and engineering to bring releases in on time and on budget. Where the product line needs something that has no owner, it is yours.
Practice has an established customer base and a portfolio that has grown through acquisition and expansion into markets with little in common: a Swiss canton buying dyscalculia intervention for primary schools has almost nothing in common with Acronis training its partner ecosystem. Bringing coherence to that portfolio, deciding what to invest in, what to standardize and what to retire, is the central problem of this role.
Reporting and scope
Reports to:
Head of SI and Edu, Constructor Labs.
Level:
Lead Product Manager. You will lead the product team including product owners, engineers and subject matter experts, with a view to building a larger product team as the line grows.
Product surface:
all Constructor Practice content products, namely Science Labs, Calcularis, Grafari/Orthograph, Software & IT and Coding, in cooperation with the shared platform layer covering assessment, analytics, LMS integration and deployment.
Markets:
higher education and research institutions, schools and public education authorities, and corporate and vocational training providers.
Interfaces:
engineering and product owners, presales and sales, marketing, customer success and support, Constructor Tech engineering and product teams, Nexademy content team, Constructor Labs research, and Constructor Labs Solutions as an integration channel.
The role is both outward and inward facing. You are expected to be in client conversations and in sprint reviews in the same week, and to carry what you learn in one into the other.
Duties & Responsibilities
:
Product strategy.
Set the direction for Practice across its three markets: where to invest, where to standardize on shared platform capability, and where a module should be sustained rather than developed. Maintain a defensible view of the competitive position against virtual lab providers, intervention software and hands-on technical training platforms.
Roadmap and prioritization.
Own a published roadmap with a clear rationale for sequencing, balancing client commitments, platform debt, regulatory requirements and new capability. Say no in a way that holds up, and keep the roadmap current as commitments change.
Discovery and requirements.
Work directly with teachers, learning designers, lab administrators, IT staff and corporate training leads to establish what the product needs to do. Translate that into specifications, acceptance criteria and measurable outcomes rather than feature lists.
Delivery with engineering.
Work with product owners and development teams through planning, sprint reviews and release. Hold scope, schedule and budget together, escalate early when one of the three has to give, and make the trade-off explicit rather than absorbing it quietly.
Presales support.
Act as the product authority in qualified opportunities: demonstrations, solution design, technical objection handling, RFP and tender responses, security and compliance questionnaires. Judge which client-specific requests are viable and which are not.
Go-to-market.
Own positioning, messaging and the launch plan for each release and module, working with marketing and sales enablement. Produce the materials that let the sales team sell Practice without you in the room.
Client relationships.
Run a regular cadence with reference and strategic accounts, gather structured feedback, manage expectations on committed features and turn successful deployments into case studies and references.
Pricing and commercials.
Own the pricing and packaging model across modules and market segments, with input on licensing, bundling within the Constructor learning suite, and the commercial terms of custom work.
Compliance and trust.
Keep the product aligned with GDPR, FERPA, COPPA and SOPIPA obligations and with accessibility requirements, working with legal and security. Child-facing products in public education carry a higher bar, and meeting it is part of the roadmap.
Performance measurement.
Instrument the product, track adoption, engagement and learning outcomes, and use the evidence to decide what to build next and what to stop.
Qualifications & Experience:
Product ownership at scale.
Five or more years in product management, including at least three owning a B2B SaaS product line with revenue accountability rather than a single feature area.
Education or adjacent domain.
Experience with EdTech, assessment, e-learning, corporate L&D tooling or another domain where the buyer, the administrator and the end user are three different people with different measures of success.
Delivery discipline.
A track record of shipping on committed dates and budgets with agile teams, working through product owners and engineering leads, and managing the scope conversations that make that possible.
Commercial fluency.
Comfort in front of clients and in presales, with the ability to run a demonstration, defend a roadmap position and contribute to pricing and packaging decisions.
Technical credibility.
Enough depth in cloud platforms, LMS integration standards such as LTI and SCORM, APIs and analytics to hold your own with engineering and with a client's IT team, without needing to write the code yourself.
Evidence-based decisions.
Fluency with product analytics and experimentation, and the judgement to distinguish a signal worth acting on from a loud customer.
Portfolio judgement.
Experience managing several products or modules at once, and a willingness to make and defend investment and retirement decisions.
Languages.
Business-fluent English. German is a bonus, given the Swiss, German and Austrian school and public-sector customer base.
Communication.
Written and verbal clarity with audiences ranging from a primary school teacher to a university CIO to a development team.
Nice to have
Experience with virtual labs, simulation environments or browser-based development and IT training environments.
Background in special educational needs, learning intervention or evidence-based pedagogy, particularly dyscalculia or dyslexia support.
Familiarity with public-sector education procurement in DACH, including cantonal and Länder-level buying.
Experience with student data privacy regimes (GDPR in an education context, FERPA, COPPA, SOPIPA) and WCAG accessibility conformance.
Prior work in a group structure where a product is sold both directly and through an integration or services channel.
A background in teaching, instructional design or learning science.
What we offer
A product line with an established base
, in production with universities, public education authorities and corporate academies across Europe and beyond.
Genuine end-to-end ownership
, from strategy and pricing through to release, without the role being split across a commercial owner and a delivery owner.
Access to our researchers
, including principal investigators and education methodologists from Constructor Labs, and the ability to route applied research questions into the Labs.
Salary and annual bonus
tied to the product line's commercial and delivery targets. The band is competitive for a lead product role in DACH or the UK and depends on location and experience.
A distribution channel beyond direct sales
, through Constructor Labs Solutions and the partner network.
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San Francisco
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ОфисNew York; Based in the US or Canada and willing to work on-site in NYC 4-5 days per week (relocation and visa sponsorship available); Relocation packages, plus visa transfers and new sponsorship (including H1B and TN)
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Sydney, Australia
seniorUnited Kingdom, London
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Aberdeen, United Kingdom; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities