Location: Canada
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
УдалённоCanada; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude Code is changing how engineering organizations build software, and most of them need someone to show them how. That's you.
Technical Architects help customers get real work done with Claude Code, Claude Tag (Claude Code as an agent in Slack), and the enterprise admin controls that decide whether a rollout succeeds. You'll teach customers, partners and Anthropic's own field teams. Just as important, you'll train the trainers who carry that knowledge to everyone else.
We're hands-on AI engineers who would rather teach than sell. You'll work alongside customer engineering organizations, teaching them about Claude Code and shepherding rollouts with advanced admin knowledge. Most weeks you're in front of an audience with Claude Desktop or a terminal open: thousands of engineers on a public webinar one day, a customer's platform team in their own conference room the next week, office hours in between. The prep material often reaches you the day before.
The team is growing quickly this year, scope will grow as new products ship, and the people who join now will shape how it works.
Responsibilities
Teach in every format.
Take a standing rotation on Anthropic's public webinars in front of thousands of engineers at a time. Lead workshops and multi-day onsites, in person and virtual, built around a customer's own codebase and questions. Host office hours and multi-week cohorts where engineers, partners, and account teams bring live problems.
Teach the teachers.
Run train-the-trainer programs for customer technologists and champions, and certify them to deliver Anthropic's material.
Empower admins.
Educate enterprise admins on the technical requirements for a strong rollout by guiding them through single sign-on, permissions, connectors, spend controls, data-handling policy, and other advanced topics.
Build fast with Claude.
Turn a request into a polished deck, demo repository or plugin within a day, using the tools you teach. Explore new features the day they ship. Pick up a teammate's material and deliver it as if you wrote it.
Bring field signal back to product.
Tell the Claude Code, Claude Tag and Cowork teams what customers run into, specifically enough that they can fix it.
Be the technical voice in the room.
Partner with account executives, customer success managers, Applied AI Architects, support engineers and partner leads.
Travel.
Expect 30 to 50%, in bursts around onsites, workshops and events.
You may be a good fit if you have
5+ years as a software engineer, solutions architect, developer advocate or similar. You still ship code and regularly teach engineering audiences.
Current engineering range.
You've shipped code other people depend on. You can go deep with a senior engineer anywhere in the stack. You use Claude Code or a similar agentic tool every day and have opinions about it.
Big-stage presence.
You've held large live audiences. You sound practiced with material you got that morning, and a broken demo doesn’t faze you.
Range in one conversation.
You can go from banter to a rigorous design discussion, and both feel natural.
Care for people.
You do right by a struggling customer, and you won't leave a confused room behind.
Initiative.
You build things without waiting for permission, and you say when an idea is half-formed, including your manager's.
Steadiness
when priorities shift, timelines are short and colleagues are under pressure.
Comfort with ambiguity
in a fast-moving industry and product suite.
A stake in safe AI.
You care that large organizations deploy AI responsibly, and you want to help them do it.
You love being on the frontier.
You want to work at the edge of what’s possible and help define what comes next.
Strong candidates may also have
Depth in enterprise identity and security review (SAML, OIDC, SCIM, SOC 2, HIPAA).
Experience running Claude on Amazon Bedrock or Google Cloud Vertex AI.
Time with regulated industries or with systems-integrator partners.
A public record of technical teaching: talks, courses, videos or writing.
An interest outside technology you can talk about with the same energy.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$250,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
The Role
We are hiring a Compliance Associate to support our bank sponsorship relationships and the compliance workstreams behind new product and market expansion. You will sit at the center of Product, Engineering, Legal, and our sponsor banks: translating partnership agreements and regulatory requirements into concrete product requirements, preparing the documentation our bank partners rely on, and helping launches move quickly without compromising on compliance.
This is a high-visibility, execution-heavy role for someone equally comfortable reading a bank partnership agreement and sitting in a product spec review. You will see products from concept through launch and own the compliance record that makes each launch defensible.
What You'll Do
• Serve as a day-to-day compliance point of contact for sponsor bank partners — responding to diligence requests, preparing materials, and tracking open items to closure.
• Review new products, features, and market expansions for compliance impact, and translate applicable regulations and bank partner requirements into clear, actionable product requirements.
• Build and maintain compliance documentation: requirement matrices, policies and procedures, launch checklists, control descriptions, and risk assessments.
• Read and interpret bank partnership agreements, network rules, and regulatory guidance, and flag where product designs create obligations or gaps.
• Partner with Product and Engineering from the start of the design process so compliance requirements are built in rather than retrofitted.
• Support disclosure, marketing, and UX reviews for accuracy and consistency with consumer protection expectations (UDAAP, Reg E, Reg Z, Reg CC).
• Support bank partner oversight activities, audits, exams, and third-party risk assessments — including evidence collection, remediation tracking, and follow-up.
• Monitor regulatory and network developments relevant to card issuing, BaaS, and stablecoin-linked payments, and summarize the practical implications for the business.
• Track compliance deliverables and deadlines across multiple concurrent launches and stakeholders, escalating risks early and clearly.
What We’re Looking For
• 4+ years experience in compliance, risk, or regulatory roles within banking, fintech, or payments.
• Working knowledge of the bank sponsorship / Banking-as-a-Service (BaaS) model and third-party risk management expectations.
• Familiarity with core consumer financial regulations (e.g., BSA/AML, UDAAP, Reg E, Reg Z, Reg CC, EFTA, GLBA).
• Ability to read and interpret bank partnership agreements, regulatory guidance, and compliance requirements, and translate them into clear, actionable product requirements.
• Strong cross-functional collaboration skills — comfortable working directly with Product, Engineering, Legal, and bank partners.
• Excellent written communication skills, including experience creating compliance documentation (requirement matrices, policies, checklists).
• Detail-oriented with strong project management and organizational skills; comfortable tracking multiple deliverables and deadlines across stakeholders.
• Analytical mindset with the ability to assess compliance risk and prioritize issues.
Bonus Attributes
• Prior experience working directly with a sponsor bank or bank partnership team.
• Experience at a fintech, neobank, or payments company.
• Familiarity with product and project management tools.
• Professional certification such as CRCM (Certified Regulatory Compliance Manager), CAMS (Certified Anti-Money Laundering Specialist), or similar.
• Experience supporting bank exams, audits, or third-party risk assessments.
• Exposure to stablecoins, digital assets, or cross-border payments.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We are looking for an Accountant to join the team! This role will handle royalty accounting at Hasbro, focusing mainly on entertainment royalty revenue. This includes participation and residual reporting as well as preparing statements for our third-party partners. Reporting to the Senior Manager, Royalties, this position will ensure entertainment royalty revenue and related balances are recorded fully, accurately, and promptly. The Accountant will also assist with royalty accounting for Hasbro's wider licensee network. This role requires an accountant who takes full responsibility for their work and continuously seeks improvement.
This is an exciting time to join the team! We are modernizing how royalty accounting works by strengthening controls, simplifying processes, and setting a higher standard for accuracy and efficiency. We want someone who contributes to that from day one. Success here means performing your work reliably while identifying manual, repetitive, or fragile steps in your tasks and improving them.
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA.
What You Will Do as an Accountant:
Manage entertainment royalty revenue accounting — calculate, classify, and record entertainment royalty revenue precisely, and prepare required journal entries, account reconciliations, and support for our business partners.
Keep track of participation and residual payments and report on them. Prepare guarantee statements for third-party partners. Confirm accuracy and timely delivery.
Support the close and controls by completing month-end and quarter-end close tasks. Prepare reconciliations and checks that maintain accurate and well-documented royalty accounting. Help address any gaps as they arise.
Cultivate continual advancement in your work — consistently detect manual, repetitive, or unstable steps and redesign, automate, or refine them; evaluate the impact and solidify the improvement.
Support the broader royalty function — help with royalty accounting, reconciliations, and analysis across Hasbro's wider network of licensees as required, contributing wherever the team requires additional capacity.
Collaborate throughout the business by working with Finance, Legal, business operations, and the broader royalty team. Keep royalty accounting consistent with operational realities and help resolve issues.
Read and apply contract terms by reviewing licensing and entertainment agreements and amendments. Ensure royalty accounting reflects the deal terms. Work with Technical Accounting on complex judgments.
Support audits — prepare documentation and respond to internal and external auditor requests, helping ensure the control environment holds up to scrutiny.
Complete ad hoc projects — support special analyses and process or system initiatives as the function evolves.
What You Will Bring:
Bachelor's degree in Accounting or proven experience; moving toward or showing interest in a Certified Public Accountant (CPA) certification is beneficial.
1–3 years of accounting experience, including internships; public accounting and/or public company experience and Big Four exposure are a plus.
A genuine bias toward continuous improvement includes concrete examples from a job, internship, or project. These examples show spotting a manual or inefficient task and making it faster, cleaner, or automated.
Familiarity with US GAAP and internal controls / Sarbanes-Oxley principles; experience with revenue recognition (ASC 606) or entertainment revenue accounting (ASC 926) is advantageous.
Adaptability and curiosity with systems and technology, and eagerness to use tools to work more efficiently and reduce manual effort.
Experience in reviewing contracts, along with familiarity with entertainment, media, or licensing accounting, is advantageous.
Proficiency with Microsoft Excel; experience with SAP and BlackLine a plus.
Ability to succeed in a fast-paced environment while keeping accuracy and attention to detail.
Effective communication and the ability to learn and adapt in a dynamic environment.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$65,300
—
$97,900 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote- United States
About the Role
Osano is growing our outbound Business Development team, and we’re looking for BDRs who want to help shape how we build pipeline and connect with prospective customers.
This isn’t a role where success means following a rigid script or sending as many templated sequences as possible. We believe great outbound starts with curiosity, thoughtful research, and genuine conversations. You’ll have the autonomy to experiment with your approach, learn what resonates with our buyers, and bring new ideas to the team.
You’ll own your results while working closely with Sales and the broader GTM organization to build qualified pipeline and help companies understand how Osano can solve their privacy challenges.
What Success Looks Like
You prioritize quality and outcomes
We’re not looking to put every prospect in front of an Account Executive. Great BDRs understand when there’s a real opportunity to help and create conversations that are valuable for both the prospect and Osano.
You will:
Research prospects and accounts thoughtfully before reaching out
Understand a prospect’s business and potential privacy challenges
Qualify for genuine alignment, not simply interest
Take a consultative approach to conversations rather than a transactional one
Create qualified pipeline while being thoughtful about the time of our prospects and AEs
You use AI to work smarter
We want people who are curious about how AI and modern technology can make them better at their craft. You’ll use AI to improve research, personalize outreach, organize information, test ideas, and find more effective ways to connect with prospects, without losing the human element that makes great selling work.
You’re motivated to improve
You set a high bar for yourself and are always looking for ways to get better. You’re open to coaching, willing to experiment, and comfortable learning from both wins and misses. You don’t need someone constantly pushing you to take the next step — you bring that motivation with you.
What You’ll Do
Generate qualified pipeline through outbound prospecting into marketing, compliance, data security, legal, and privacy teams
Research accounts and identify organizations navigating evolving privacy and regulatory requirements
Create personalized, thoughtful outreach across multiple channels
Engage prospects through phone, email, social, and other creative approaches
Understand prospects’ goals and challenges and qualify opportunities before partnering with AEs
Build authentic relationships through curiosity, credibility, and genuine helpfulness
Stay current on privacy trends, regulations, competitors, and Osano’s evolving product suite
Collaborate with Account Executives and the broader GTM team to identify and pursue opportunities
Experiment with messaging, prospecting strategies, AI, and new tools to improve results
Share what you’re learning and help shape our outbound processes, messaging, and playbooks as we continue to grow
What You’ll Bring
A results-driven mindset and an understanding of how consistent prospecting activity translates into pipeline
Strong written and verbal communication skills
Curiosity and the ability to ask thoughtful questions
A willingness to pick up the phone, experiment with different approaches, and learn what works
Resilience and the ability to stay motivated through the ups and downs of outbound sales
Comfort using AI and modern sales technology to work more effectively
A collaborative mindset and willingness to learn from others while taking ownership of your own development
Interest in data privacy, compliance, technology, or the broader regulatory landscape, or excitement about becoming an expert
The ability to thrive in a remote environment through proactive communication, organization, and initiative
Previous BDR or sales experience is helpful, but experience level matters less to us than curiosity, coachability, drive, and the ability to connect with people. We’re willing to invest in developing the right person.
Why Osano
Join a collaborative, curious, and fast-moving team where your ideas and contributions matter
Work for a certified B Corporation with a mission centered on doing well by doing good and making privacy accessible
Build expertise in a growing and evolving industry
Develop your sales skills through training, coaching, and clearly defined opportunities for career growth
Gain exposure to multiple areas of the business and work closely with experienced GTM leaders
Help shape how Osano approaches outbound as we continue to grow
Benefits
Competitive compensation and ownership interest/equity
Unlimited paid time off, with a requirement to take at least two weeks off each year
Paid parental leave for all new parents
Osano sponsors 100% of individual premiums and 50% of dependent premiums for Medical, Dental, and Vision insurance through Aetna
A fully and permanently remote company, allowing you to work from anywhere in the U.S.
A MacBook and $600 to help build your home workspace
An annual company trip focused on connection, collaboration, and fun
Mental health benefits, including access to mindfulness and talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
The Developer Experience (DX) team focuses on optimizing game development and publishing. As our
Software Engineer intern (Developer Experience)
, you will help build tools and libraries that help internal and external developers to make games on Nex Playground. You will collaborate with game engineers to help push the boundaries and unlock new possibilities on Nex Playground.
What You Will Bring to the Table
Understand bottlenecks and pain points of game developers, including designers and fellow engineers.
Build tools to streamline game developments, from brainstorming, development to deployment.
Collaborate with our producer team to ensure smooth delivery of games and contents in our content pipeline.
Help push the boundaries through active exploration, refinement of processes, and adoption of new technologies.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Solid foundation in software development.
Strong communication and collaboration skills.
Excited to work in a fast-paced environment.
Ready to face new challenges and opportunities.
Nice To Have
Experience working with Unity.
Experience with Android development.
Experience with webapp development, such as ReactJS / NodeJS / Python / Google Cloud Platform.
Enthusiastic about games, or feeling excited about game development.
Love being active and healthy. Passionate about helping others do the same.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
The Core Technology team builds the systems that allow Nex Playground to use cameras, microphones, and other sensors to understand player movement and interactions in real time.
As our
Software Engineer Intern (Engineering, Core Technology)
, you will work across the technology stack behind these experiences. You may build real-time software that runs on Nex Playground, create internal tools for preparing and reviewing datasets, improve camera and hardware integrations, or automate how we train, evaluate, optimize, and deploy machine learning models.
You will collaborate with software engineers, ML researchers, and game teams to investigate real-world problems and turn new ideas into reliable technologies that can be used in games. You will receive hands-on mentorship while owning meaningful work that contributes to our products and engineering capabilities.
What You Will Do
Build real-time software for motion tracking, cameras, audio, and ML inference.
Develop tools that help engineers prepare datasets and train, evaluate, optimize, and deploy ML models.
Improve reliability and developer experience through visualization, debugging, performance analysis, and automated testing.
Collaborate with engineers and researchers to bring experimental technologies into games.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Solid foundation in software development and computer science fundamentals.
Programming experience in any language.
Strong problem-solving and debugging skills.
Strong communication and collaboration skills.
Curiosity about real-time systems, machine learning systems, cameras, sensors, or hardware.
Excited to learn and work across different parts of the technology stack.
Nice To Have
Experience with C++, C#, or Java.
Interested in computer vision, ML inference, cameras, audio, or embedded systems.
Interested in building developer tools, web or desktop applications, or data workflows.
Interested in profiling, automated testing, CI/CD, or DevOps practices.
Enthusiastic about games, interactive physical experiences, and helping people be active and healthy.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
We are a passionate team of highly skilled engineers and top-tier designers. We develop a diverse range of games, across genres such as:
Rhythm:
Starri
Action:
Tumbobots
,
Doodle Heads
Brain & Puzzle:
Brainy Inc.
,
2048 Arms
,
Cookie Monster
Party:
Mirrorama
,
What on Earth
,
Barbie Dance Party
Kids:
Bluey
,
Elmo Says
… with RPG and action titles coming in 2027!
You will work as a game engineer under the guidance of senior engineers, participating in feature development for production games, joining game design discussions, creating mini-games, and exploring research projects. The goal of our internship program is for you to learn from senior engineers, deepen your engineering skills, showcase your creativity, and explore how to solve hard problems.
What You Will Do
Software & Game Engineering:
Build game architecture, create UIs, improve UX, implement game logic, explore motion control algorithms, and build internal tools.
Product Design:
Participate in game design discussions, design game mechanics, rapidly prototype, and iterate based on playtesting feedback.
Learning & Research:
Improve your software engineering skills by working closely with senior colleagues. Explore new technologies and share knowledge with the team to drive collective growth.
Creativity & Soft Skills:
With guidance from experienced colleagues, create your own game and improve your presentation skills by pitching your demo to the team.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Growth Mindset:
Humble and eager to learn. Active participation in side projects (open-source software, indie games, etc.) is a plus.
Passion for Quality:
You care deeply about details and aim for world-class quality.
Engineering Best Practices:
You write clean, maintainable, and robust code.
Troubleshooting:
Able to fix compilation and runtime errors effectively.
Communication:
Clear expression of technical details. Experience teaching or mentoring others is a plus.
Innovation:
Creative and loves exploring fresh ideas.
Love Playing Games:
The more games you play, the better ideas you may have. More importantly, you should have fun working with us!
Nice To Have
Solid CS foundation:
A computer science or engineering background is preferred. Experience in competitions like ICPC, CTF, hackathons, or code/game jams is a big bonus.
Game foundation:
Having built a game before is a big bonus. But you can also learn from scratch with the team’s help.
Tech-Savvy:
Broad interest in technology (app development, web, databases, UI/UX, animation).
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
As our Software Engineer Intern (Game Development), you will work on sports and active-play experiences for Nex Playground across production games, new prototypes, and online multiplayer projects currently in development. You will collaborate with experienced engineers, designers, and artists to take gameplay ideas from concept through implementation, playtesting, and polish.
Selected work includes:
Sports & simulation:
NFL FLAG Heroes
,
Bowling: Strike!
,
Homerun Heroes: StarStrikers
,
Tennis Smash: Racketville
,
NHL Puck Rush
, and
Go Keeper
.
Arcade & competitive play:
Miniacs: Steering Madness
,
Arrow Party
,
Basketball Knockout
,
Brick Buster
, and
Connect 4 Bounce
.
What You Will Bring to the Table
Design and build responsive sports controls using motion algorithms, signal processing, and physics-based simulation.
Apply software engineering practices when developing, testing, and iterating on production features.
Help build Connected Play features by connecting players, processing motion input, and keeping gameplay synchronized across devices in real time.
Explore new game ideas through research and prototyping, and build tools that improve game development workflows.
Share technical knowledge and participate in playtesting, technical discussions, and code reviews.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Solid foundation in software development.
A passion for games and a curiosity about what makes them fun.
A growth mindset and willingness to learn from new challenges.
Strong communication and collaboration skills.
Attention to detail and pride in producing high-quality work.
Enthusiasm for working in a fast-paced environment.
Nice To Have
Familiarity with Unity is helpful, but not expected at the start; our onboarding includes training for interns who are new to the engine.
Passion for sports and active play, with an interest in creating games that get people moving.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
The Core Technology team develops the technologies that allow Nex Playground to use cameras, microphones, and other sensors to understand player movement and interactions in real time.
As our
Software Engineer Intern (ML Research, Core Technology)
, you will explore and develop machine learning methods that expand what Nex Playground can perceive and understand. You may work on computer vision, audio, sensor fusion, or other sensing problems, taking ideas from research hypotheses through experimentation, evaluation, optimization, and working prototypes.
You will collaborate with ML researchers and software engineers to build datasets and experimental workflows, evaluate ideas rigorously, and demonstrate promising technologies under real-world and on-device constraints. You will receive hands-on mentorship while owning a meaningful research project that contributes to our future products and technical direction.
What You Will Do
Develop and evaluate ML models and algorithms for computational perception and interaction.
Design rigorous experiments, improve datasets, compare approaches, and understand failure modes.
Build training and evaluation tools, and optimize promising models for real-time, on-device inference.
Collaborate with researchers and engineers to prototype technologies on Nex Playground and communicate your findings.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Strong interest in machine learning and enthusiasm for learning new methods and tools.
Solid mathematical fundamentals and comfort with quantitative reasoning.
Strong analytical and problem-solving skills.
Programming experience in any language.
A curious, systematic approach to learning through experimentation.
Strong communication and collaboration skills.
Nice To Have
Experience with Python or familiarity with PyTorch, TensorFlow, or another ML framework.
Interested in computer vision, audio processing, sensor fusion, or multimodal learning.
Interested in model optimization, on-device inference, GPUs, NPUs, or resource-constrained devices.
Interested in data curation workflows, or dataset quality analysis.
Enthusiastic about games, interactive physical experiences, and helping people be active and healthy.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
Help build the technology behind Nex Playground—where games, computer vision, consumer hardware, and cloud services come together to get families moving.
The Platform Software Engineering (PSWE) team owns the core platform powering every Playground experience. As a Platform Software Engineer Intern, you’ll own a meaningful project, make real technical decisions, and ship software with visible impact. A dedicated mentor and engineers across the Nex team will support you from design through launch.
What You'll Build
Your project will match your strengths and interests while solving a real team need. You may:
Ship a new capability for PlayOS, Play Services, or the cloud platform.
Build an API, service, developer tool, or delivery automation used by other teams.
Improve performance and reliability using testing, logs, metrics, and telemetry.
Debug problems across device, network, backend, and cloud boundaries.
Take your work from idea to launch: design, build, test, document, and measure it.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Pursuing a degree in Computer Science, Computer Engineering, Software Engineering, or a related field.
Strong programming fundamentals, problem-solving skills, and a learning mindset.
Experience with at least one language or runtime such as Kotlin/Java, C/C++, Go, Python, TypeScript/Node.js.
Clear communication, collaboration, and care for software quality.
Nice To Have
Experience with Android, Linux, embedded systems, or device software.
Familiarity with backend services, APIs, databases, distributed systems, or Google Cloud Platform.
Exposure to CI/CD, containers, release automation, monitoring, testing, or performance optimization.
Genuine interest in building platform software that connects devices, cloud services, and player experiences.
Curiosity about one or more of these areas: Android or embedded systems, backend and distributed systems, developer infrastructure, games, or technology that helps people be active together.
Enthusiasm for learning across technical boundaries and understanding how a feature works end to end.
Why You’ll Love This Internship
Real Ownership: Ship a production-ready project—not a throwaway intern exercise.
Dedicated Mentorship: Learn through regular 1:1s, design reviews, debugging, and code feedback.
Broad Exposure: See how device software, cloud services, infrastructure, privacy, and security work together.
Future Opportunity: High-performing interns may be considered for a full-time role at Nex.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Reports to:
Head of Developer Experience
Location:
Hong Kong
Travel:
(Rarely) International travel to the EU, Japan or the US
Time Zones:
Will collaborate across time zones with clearly defined overlap windows.
Type: 6-month contract (with the possibility to convert or renew)
The Role
Nex Playground is redefining how families play — bringing motion-based, camera-powered gaming into the living room. A key part of our go-to-market motion is the
in-store retail demo experience
, where customers at retailers like Target, Costco, and Walmart get hands-on with Nex Playground games before they buy.
We are looking for a
Senior Software Engineer (Retail Demo)
to oversee and ensure the proper planning, implementation and deployment of the retail demo software at different sites and retail demo fixtures. This is a highly cross-functional role that requires working with fellow game cells, program managers, design, retail operations and platform engineering team.
You will be owning the software side of the whole retail demo experience, from the firmware, the retail demo experience, analytics to deployment. You will work along with our program managers to ensure that components would be ready before launch; and also prepare all software assets for retail operations to deploy them in stores.
What You'll Do
Own the retail demo software stack
— Ensure all components, including the firmware, launcher software, individual game demos, etc works well together.
Iterate and improve retail demo experience
— Work with our design to improve the overall experience, boosting user success and satisfaction.
Coordinate with Program Managers and Retail Operations
— Partner with retail demo program manager (owner schedule and scopes) and retail operations (owner of physical fixture deployment / maintenance) to create update schedules and plan.
Periodic content update / refresh
— Update software to include latest information from Nex, including new game launches or promos.
Setup scalable processes
— Set up repeatable SOP and codify manual work, so that we can scale our retail demo to more retailers or even more countries.
Work closely with QA
— Ensure the whole retail demo experience is robust and stable.
Must Have
Hands-on experience with Unity game development.
5+ years of software development experience.
Experience with large scale system deployment involving server and client components.
Experience with working with multiple other teams to get things moving.
Fierce empathy for our users and potential customers.
Should Have
An obsession with code and product quality.
Experience with tooling and automation.
A growth mindset, always looking for more.
Excitement about working in a high-growth, fast-paced environment.
Nice to Have
Prior experience working with retailers or location base activations.
A love for staying active and healthy, with a passion for helping others do the same.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Reports to:
Head of Developer Experience
Location:
Hong Kong
Travel:
(Rarely) International travel to the EU, Japan or the US
Time Zones:
Will collaborate across time zones with clearly defined overlap windows.
Type: 6-month contract (with the possibility to convert or renew)
The Role
Nex Playground is redefining how families play — bringing motion-based, camera-powered gaming into the living room. A key part of our go-to-market motion is the
in-store retail demo experience
, where customers at retailers like Target, Costco, and Walmart get hands-on with Nex Playground games before they buy.
We are looking for a
Software Engineer (Retail Demo)
to innovate and iterate on the overall end-to-end retail demo experience. It involves a dedicated motion-base activation / launcher, showing our users what our technologies can do and how fun it is.
You will be working with a focus team to maintain the software involved. We will also be doing regular updates to showcase our latest games and events.
What You'll Do
Innovate and iterate on our motion based retail demo launcher
— It will be the first touch point our potential customers interact with at the retail store.
Maintain customizations per region
— Including localization, age rating and other legal compliances specific to the country / region.
Performance tuning and optimization
— Ensure that our software run smoothly.
Maintain integration library that allow other games to integrate with retail demo
— Implement common lifecycle event handling to stitch experience together.
Work with our publishing to handle periodic content update / refresh
— Including integration with various CMS systems to fetch the latest information.
Work closely with QA
— Ensure the whole retail demo experience is robust and stable.
Must Have
Hands-on experience with Unity game development.
3+ years of software development experience.
Experience working with software involving multiple components / systems.
Fierce empathy for our users and potential customers.
Should Have
An obsession with code and product quality.
Experience with tooling and automation.
A growth mindset, always looking for more.
Excitement about working in a high-growth, fast-paced environment.
Nice to Have
Prior experience working with retailers or location base activations.
A love for staying active and healthy, with a passion for helping others do the same.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Thousand Oaks, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Palo Alto, United States; San Jose, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Charlotte, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Austin, TX
About Osano
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
As a GTM Enablement Specialist, you’ll equip our revenues teams with the knowledge, content, tools, and training they need to sell effectively and hit their number faster. You’ll own the delivery of onboarding for new hires, build and maintain our sales and customer experience playbooks and content library, and partner with Product Marketing to keep messaging consistent and current. This is a hands-on, cross-functional role for someone who loves turning complex products into clear, sales-ready enablement. And who measures success by seller readiness and ramp time.
Responsibilities
Sales
Deliver onboarding and ongoing training - run engaging onboarding and skills-workshop sessions (virtual and in-person) that get new account executives quota-ready and productive as quickly as possible.
Build the sales playbook - develop and roll out playbooks, battle cards, call scripts, and sales guides that improve seller performance across segments and sales motions.
Create sales content - produce success stories, case studies, product collateral, presentations, role-plays, and interactive exercises that reps actually use.
Identify skills gaps - build relationships with reps and sales leaders to surface enablement needs, then tailor content and training to close those gaps.
Measure and iterate - track content adoption and training effectiveness through participant feedback and performance metrics, and continuously improve delivery.
Coach and support - provide ongoing coaching to reinforce learning, and help drive a strong learning culture across the sales, CX, and marketing orgs.
Customer Experience
Support the full customer journey - equip CX with product knowledge, process guides, and talk tracks for renewals, expansions, and common customer questions.
Build shared, consistent content - create enablement materials that serve both sales and CX, keeping messaging aligned from first touch through renewal.
Partner with CX leaders - identify skills gaps across customer-facing teams and reinforce learning through coaching and refresher training.
Content Management
Own the content repository - manage the sales enablement content library, keep it current and easy to find, and train the team on how to use it.
Keep messaging aligned - partner with Product Marketing and Product to ensure reps always have up-to-date product information and consistent positioning.
About You
2–4 years of experience in sales enablement, sales, sales support, or marketing at a SaaS company.
Exceptional written and verbal communication skills, with the ability to make complex concepts simple.
A passion for teaching and a solid grasp of adult learning principles; comfortable facilitating engaging sessions both virtually and in person.
Proven ability to create sales-ready content - playbooks, presentations, guides, and training materials.
Strong organizational skills and attention to detail, with the ability to manage multiple initiatives at once.
Ability to work cross-functionally with sales, marketing, product, and leadership.
A proactive, adaptable mindset. You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.
Creative, strategic problem-solving skills.
Familiarity with learning management systems (LMS), e-learning tools, and sales enablement platforms.
Why Us
A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it.
Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone.
You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us.
You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it.
Benefits
Competitive compensation + ownership interest for early stake in our success!
Unlimited paid time off with a requirement to take at least two weeks off per year.
We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
A fully, permanently remote company so you can work from anywhere in the U.S.
Receive a Macbook + $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and having fun together!
Mental health benefits with free memberships to mindfulness + talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: Spain; Portugal; Poland; Bulgaria; Slovakia; Italy
Who we are:
Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just works and is always free for the first 200 endpoints, with no functional limits. Featuring unified OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment with no VPN needed, it enables autonomous endpoint management that preempts ransomware and security risks, all while eliminating costly routine labor. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC 2 and ISO 27001.
The company is founder-led by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.
Introduction:
We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients.
What you'll do:
Provide timely, efficient technical support with prompt responses to customer inquiries.
Troubleshoot and resolve customer issues via phone and other communication channels.
Follow up with customers post-troubleshooting to ensure full product functionality.
Collaborate with the engineering team to address complex technical challenges.
Work closely with the product team, incorporating customer feedback into product improvements.
Build and maintain an internal knowledge base with useful guides and solutions.
Continuously refine and enhance the customer support process for better efficiency.
Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams.
Participate in customer meetings when needed to troubleshoot and resolve issues directly.
Requirements
What we're looking for:
Have strong expertise in Microsoft Windows operating systems.
Ability to identify and troubleshoot failed patch installations.
Be familiar with PowerShell scripting and able to understand basic scripts.
Proficiency in Mac OS and/or Linux platforms.
Demonstrate knowledge of software deployment and configuration using install switches.
Be skilled in reading, writing, modifying, and backing up the Windows registry.
Have previous experience in technical support or customer service roles.
Possess excellent problem-solving and communication skills, working effectively with customers and internal teams.
Have solid experience troubleshooting software issues across various environments.
Advanced English proficiency (C1–C2 level) is required
Would be a plus:
Experience with patch management solutions.
Ability to analyze and interpret logs and event data.
Knowledge of Windows Group Policy configuration and management.
Familiarity with Windows servers and server management.
A basic understanding of the Windows Security model and related protocols.
Additional languages would be a plus, particularly Spanish and French
Benefits
What we offer:
Engaging challenges and opportunities to solve real-world problems.
Continuous professional growth and learning with cutting-edge technologies.
A stable income, flexible working hours, and opportunities for advancement.
A supportive and collaborative team of skilled professionals.
A remote-first culture, offering flexibility and work-life balance.
Join Action1 and be a driving force behind our success!
УдалённоГеография найма не уточнена
ГибридNew York, NY
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
СтажёрNex employees may be expected to collaborate with colleagues across different time zones
СтажёрNex employees may be expected to collaborate with colleagues across different time zones
СтажёрNex employees may be expected to collaborate with colleagues across different time zones
СтажёрNex employees may be expected to collaborate with colleagues across different time zones
СтажёрNex employees may be expected to collaborate with colleagues across different time zones
СтажёрNex employees may be expected to collaborate with colleagues across different time zones
seniorNex employees may be expected to collaborate with colleagues across different time zones; Time Zones:; Will collaborate across time zones with clearly defined overlap windows
Nex employees may be expected to collaborate with colleagues across different time zones; Time Zones:; Will collaborate across time zones with clearly defined overlap windows