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Location: Englewood Cliffs, NJ Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Responsibilities · Ensure the workplace is adhering to all EHS regulations and company procedures · Provide support and leadership in various EHS related projects and tasks · Develop, implement, and continuously improve EHS written programs, procedures, and work instructions · Perform ergonomic assessments and identify improvements · Lead and conduct comprehensive safety audits utilizing EHS software tools · Analyze audit results to identify areas of improvement and develop corrective actions, as needed · Develop and implement EHS training programs · Assist in coordinating, scheduling, and delivering EHS-related training programs. Track training completion and maintain training records · Investigate accidents and incidents to identify root causes · Oversee the compliance calendar and prepare reports, such as OSHA logs · Conduct and document regular risk assessments, job safety analysis (JSAs), and other safety evaluations to identify potential hazards and implement effective mitigation strategies · Participate in EHS committee meetings · Manage and ensure the proper operation of the Chemical Management System and ensure compliance with relevant chemical safety regulations · Help implement a strong EHS culture across the organization · EHS oversight for LG NA entities and Canada (LGECI) · Ownership of the NA EHS Performance Directive, the internal audit program, and monthly subsidiary reporting to NA EHS · Preparing and presenting the NA Monthly Safety Talk and regular NA EHS updates to leadership · HSI platform administration (including the Chemical Management System) for NA companies · Establish and maintain NJ HQ Incident Command Team · RedFlag platform administrator · Regular multi-site travel Qualifications · Bachelor’s degree in an EHS-related field or a related discipline · 5+ years of EHS experience · Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams) · Familiarity with OSHA and EPA regulations and other applicable EHS laws and guidelines · Strong interpersonal and communication skills · Will be required to stand, sit, and walk for long periods of time (e.g., facility audit may require several hours of walking) · Occasional business travel may be required · Preferred experience with ISO 45001 · EHS related certification, preferred · Working knowledge or familiarity of OSHA, EPA, and/or Canadian regulations · CSP preferred Recruiting Range $115,000 — $135,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Brownsville, WI Corporate Office Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Crusher Maintenance Mechanic can change yours. As a Crusher Maintenance Mechanic, your key responsibility will be welding, fabricating, and repairing crushing equipment; performing structural modifications on crushing equipment; and fabricate and/or weld special lifting or towing attachments, hydraulic systems, shields, or other devices according to blueprints or schematic drawings. Why Michels? We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors. Our steady, strategic growth revolves around a commitment to quality. We are family owned and operated. We invest an average of $5,000 per employee on training each year. We reward hard work and dedication with limitless opportunities. We believe it is everyone’s responsibility to promote safety, regardless of job titles We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401 (k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan. Why you? You thrive in fast-paced environments under tight deadlines You relish new challenges and evolving technology You enjoy collaborating and communicating with your teammates You like to know your efforts are noticed and appreciated You have a strong attention to detail What it takes: 3-5 years of related mechanical experience Completion of mechanical technical program (desired) Welding experience (desired) Valid CDL and Medical Card (desired) Valid Crane Operators certification (desired) Load securement knowledge (desired) Basic computer proficiency Ability to provide own hand tools Ability to work out in the field as needed Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by Michels Review Team (desired) AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer. What You’ll Do - Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options - Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API - Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs - Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly - Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base - Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams What You Need - Bachelor's degree in computer science, engineering, finance, business, or a related field - 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion For candidates located in NYC or SF,  the pay range for this role is $167,000 - $220,000.  For candidates located in all other locations, the pay range for this role is $150,000-$206,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States of America (USA), North Carolina; United States of America (USA), South Carolina; United States of America (USA), Virginia As the Director of MDU Sales at Lumos, you'll play a key leadership role in expanding our fiber footprint and driving growth across the multifamily and HOA markets. You'll lead and develop a high-performing sales team, shape market strategies, and build valuable partnerships with property owners, developers, and management companies to bring Lumos' fiber services to more communities. This is an opportunity to make a meaningful impact on a growing business, combining hands-on sales leadership with strategic thinking to strengthen our MDU presence, accelerate revenue growth, and help scale the organization as Lumos continues to expand. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Lead, coach, and develop a team of MDU Account Executives, driving accountability, collaboration, and consistent achievement of sales goals. Develop and execute MDU sales strategies that support revenue growth, market expansion, and long-term business objectives. Establish market and account priorities, ensuring the team focuses on high-value opportunities and maintains a healthy, predictable sales pipeline. Guide the team through complex MDU and HOA opportunities, including access, marketing, and bulk service agreements. Cultivate strategic relationships with property owners, developers, management companies, and HOA organizations to expand Lumos' presence and grow portfolio-level partnerships. Support high-value negotiations and serve as an escalation point for key accounts and strategic property relationships. Monitor sales performance, pipeline activity, and KPIs to identify opportunities to improve productivity, conversion rates, and overall team effectiveness. Partner across Marketing, Operations, Construction, Sales Engineering, Finance, and Legal to support successful property launches and remove barriers to growth. Help shape and scale the MDU sales organization by strengthening sales processes, developing talent, and identifying new opportunities for growth. What You'll Bring: 8+ years of MDU sales experience within the telecommunications industry, including at least 3 years in a sales leadership role. Proven success leading sales teams, exceeding revenue targets, and driving growth in a competitive environment. Strong understanding of MDU and HOA markets, including property ownership structures, bulk agreements, and the sales cycle. Experience developing sales strategies, managing pipelines, and forecasting performance across multiple markets. Strong consultative selling, negotiation, and relationship-building skills, with the ability to influence senior executives and key decision-makers. Demonstrated ability to coach, mentor, and develop sales professionals while building a high-performing, accountable team. Excellent communication, presentation, strategic planning, and problem-solving skills. Proficiency with CRM platforms such as Salesforce and experience using sales data to drive decisions. Ability to travel regionally for property visits, team development, and strategic meetings. What Makes You a Great Fit: Experience expanding MDU sales operations into new markets or scaling a growing sales organization. Established relationships with multifamily developers, property management companies, HOA organizations, or portfolio-level decision-makers. Experience negotiating complex bulk service agreements and developing long-term strategic partnerships. A hands-on, collaborative leadership style with the ability to balance long-term sales strategy with day-to-day execution. A proactive, solutions-oriented mindset and the ability to thrive in a fast-paced, evolving organization. Physical Requirements: Frequently operates a computer, phone, and standard office tools. Ability to travel to properties and regional offices as needed. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Must be able to sit or remain in a stationary position for extended periods. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Remote - Colombia Workplace: Remote Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations. Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data. As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI. THE TEAM AND YOUR IMPACT As a Senior Software Engineer on the Qdrant Cloud Operations team, you will run and evolve the infrastructure behind Qdrant Cloud: the regional Kubernetes clusters, cloud accounts and networking that customer databases run on across AWS, GCP and Azure. You will be one of the engineers in our LATAM on-call group. Together with the team in Europe, you will help us set up a two-region follow-the-sun on-call rota, so incidents in the Americas time zones get a fast response and fewer out-of-hours pages land on the European team. This role includes a regular on-call rotation. Shifts include time outside normal working hours in Americas time zones, and on-call is compensated. WHAT YOU WILL OWN - Operate and improve the regional Kubernetes clusters and cloud infrastructure that host customer Qdrant clusters (AWS, GCP, Azure). - Take part in a follow-the-sun on-call rota covering the Americas time zones: respond to incidents, lead root cause analysis and drive the follow-up fixes. - Turn recurring manual operations into automation and self-service, in Go and infrastructure-as-code (Terraform, Crossplane, GitOps with FluxCD). - Roll out new regions and dedicated regions (Qdrant Cloud regions reserved for a single customer), and make that process faster and more repeatable. - Improve monitoring, alerting and runbooks so problems are caught before customers notice. - Improve the reliability, performance and cost of the fleet: instance types, storage and capacity. - Write design docs for infrastructure changes and lead them through review and rollout, including across teams. - Raise the bar on how the team runs incidents, postmortems and day-to-day operations, and help onboard the next engineers in LATAM. WHO YOU ARE - 5+ years in SRE, infrastructure, platform engineering or DevOps roles, running production systems. - Solid experience running Kubernetes in production, including stateful workloads or databases, and debugging it when it breaks. - Hands-on experience with at least one major cloud provider (AWS, GCP or Azure), including its networking: VPCs, load balancing, DNS, PrivateLink / Private Service Connect. Two or more providers is a plus. - You have built and maintained production software in Go, or in another language and are happy to switch to Go. - Experience with infrastructure-as-code (Terraform/Crossplane or similar), CI/CD and GitOps. - On-call experience: you have handled real production incidents using metrics, logs and alerting (Prometheus, Grafana, OpenTelemetry or similar), and written up what happened. - Clear written and spoken English. Most of the team is in Europe, so a lot of handover is async, and you may occasionally join customer calls to debug escalations that Customer Support can't resolve alone. - You use AI coding and operations tools in your daily work, and you know when to trust their output and when to verify it. NICE TO HAVE - Experience building or debugging Kubernetes operators or controllers. - Experience running GPU workloads on Kubernetes. WHY JOIN US - A remote-first, international team working on cutting-edge AI infrastructure. - A competitive salary with additional perks. - Flexible working hours and async-friendly culture. - High ownership and real impact. - Open-source, engineering-driven culture. - Choose your own laptop equipment. For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy. Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist. Come build with us! FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/ #LI-REMOTE

Location: 4675 MacArthur Court, Suite 750, Newport Beach, CA 92660 Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: The role is located out of our Newport Beach, CA office with an in-office presence 5 days a week SUMMARY: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The tasks and the reporting structure will evolve. This position must be flexible and adapt to an ever-changing environment. The Office Administrator supports the day-to-day operations, productivity, and employee experience of the Newport Beach office by serving as the primary resource for office administration, facilities coordination, workplace technology support, onboarding, event planning, vendor management, and front desk operations. This role is responsible for maintaining a professional, welcoming, and efficient office environment for employees, clients, carriers, vendors, and visitors. The ideal candidate is highly organized, service-oriented, and proactive, with strong communication, problem-solving, and multitasking skills. This position requires the ability to manage multiple priorities, provide exceptional internal and external customer service, and support the evolving needs of a fast-paced business environment. This position requires onsite attendance Monday through Friday. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer phones, route calls, and professionally greet visitors, clients, vendors, and Serve as a primary office resource by providing information and support to employees and Create and maintain a professional, organized, and welcoming office environment through daily office readiness activities and opening and closing inspections. Ensure conference rooms, Zoom rooms, common areas, and kitchen facilities are operational, stocked, and meeting ready. Manage conference room calendars, workspace reservations, and seating assignments through Coordinate internal meetings, client meetings, Lunch & Learns, carrier presentations, and employee events, including catering and room setup. Process incoming mail, including scanning and distributing documents electronically to the appropriate recipients. Coordinate outgoing package deliveries (FedEx, UPS, etc.), including large-scale mailings and presentation shipments. Order and maintain office supplies, printer inventory, beverages, snacks, and kitchen Coordinate onboarding and offboarding activities, including workstation setup, equipment, office access, parking credentials, welcome materials, and employee orientation support. Act as a liaison with Human Resources, Information Technology, Finance, Accounting, Building Management, and external vendors. Provide first-level troubleshooting for Zoom rooms, conference room technology, monitors, printers, and general office technology including tracking IT equipment orders and local inventory Coordinate facilities maintenance requests, office repairs, security access, HVAC requests, parking services, shredding services, and vendor relationships. Submit corporate card expense reports, vendor invoices, and support financial and commission-related document processing. Manage P&C Carrier Access, including level one help desk support (password resets, ) Support presentation preparation, printing, binding, mailing campaigns, and special administrative Submit vendor invoices to Accounts Payable for processing and maintain related records. Adopt and leverage AI tools to improve operational efficiency, productivity, and enhance business operations. KEY COMPETENCIES: Excellent troubleshooting, decision making, project management, and problem-solving skills Exceptional customer service skills with the ability to interact professionally with employees, executives, clients, carriers, vendors, and visitors. Strong attention to detail and time management abilities Strong ability to multi-task and assign priority Ability to work effectively and efficiently both with and without direct supervision Strong interpersonal communication skills, both written and verbal Advanced knowledge of navigating the Internet as well as various Microsoft Office programs, including Excel, Access, Outlook, Word, Smartsheet, and PowerPoint Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands Must have a high level of interpersonal skills to handle sensitive and confidential situations Must demonstrate a high level of poise, tact, and diplomacy Must be able to work in a collaborative, team-focused environment across multiple segments EDUCATION and EXPERIENCE: Associate degree or equivalent educational training or business experience 2 years of experience providing administrative support in a corporate environment TRAVEL: No travel required PHYSICAL DEMANDS: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to move around, sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. Ability to lift 35 pounds. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. There is no or minimal exposure to physical risk. OTHER DUTIES: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. The national average salary for this role is $60,000 to $65,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-LL1

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Staff Content Developer, you will help customers get more value from 1Password by creating content that supports product usage, adoption, retention, and expansion. You will join the Customer Content team and report to the Manager, Customer Content. This is a hands-on role that works across Product Marketing, Product, Customer Success, Customer Support, Lifecycle Marketing, Enablement, and other teams. You will bring strong content judgment, an understanding of customer needs, and a practical approach to improving how content is created, maintained, and optimized. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 5+ years of experience in B2B SaaS content marketing, customer marketing, or a related field. - Ability to translate complex products, workflows, and technical concepts into clear, actionable content for technical audiences across programs, formats, and stages of the customer journey. - Strong organizational and project management skills, with the ability to manage competing priorities and changing requirements. - A self-directed, adaptable approach to work, with the judgment to make progress independently and the openness to incorporate feedback. - Experience with content management systems, analytics tools, collaboration platforms, or AI-assisted content workflows is helpful, but not required. - Strong editorial judgment and attention to accuracy, structure, accessibility, voice, and detail. - Experience managing content through its full lifecycle, including development reviews, repurposing, optimization, and retirement. - Experience using qualitative and quantitative inputs to evaluate content and guide improvements. - A history of creating practical processes, templates, or systems that improve the quality and efficiency of content work. What you can expect: - Develop customer-facing content from brief to final delivery, including research, outlining, drafting, editing, review coordination, and publishing. - Create content for lifecycle programs, enablement, multimedia, and other customer-facing channels. - Make complex product capabilities, workflows, and technical concepts clear, relevant, and actionable. - Adapt messaging, structure, tone, and format for different audiences, use cases, and stages of the customer journey. - Work with subject matter experts and cross-functional partners to gather information, resolve questions, and incorporate feedback. - Keep content accurate and useful as products, policies, customer needs, and program priorities change. - Create reusable templates, content modules, editorial guidance, and workflows that make production and maintenance more efficient. - Use customer feedback, support themes, search behavior, product usage signals, and performance data to recommend and make improvements. - Track and interpret content performance, then apply learnings to future work. - Manage multiple projects, timelines, reviews, and stakeholders while maintaining a high standard of quality. - Use AI and other tools responsibly to support research, drafting, production, maintenance, and optimization. - Share observations and recommendations that help the Customer Content team improve its plans and priorities. USA-based roles only: The annual base salary for this role is between $110,000 USD and $160,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $161,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: New York City, New York Workplace: remote About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity. Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care. There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.       The Opportunity We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients. Key Responsibilities This role will be measured by GRR, NRR, and CSAT. Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value Identify expansion opportunities within existing accounts, driving upsell and cross-sell Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space What Success Looks Like Within the first 90 days: Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities Shadow QBRs and customer escalations to understand existing processes and customer expectations Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential Over two quarters, success includes: Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation Achieve a net revenue retention (NRR) target of 120%+ across managed accounts Drive measurable product adoption improvements across the portfolio, tracked via usage metrics Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team Develop at least 1–2 customer case studies or references from your book of business Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes Required Qualifications 8+ years experience in a customer success role at a SaaS company Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships Strong understanding of customer success principles and methodologies Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation Demonstrated ability to manage multiple projects and priorities simultaneously Analytical mindset with the ability to interpret data and trends to drive strategic recommendations Experience working cross-functionally with sales, product, and support teams Proficiency in CRM software and other relevant tools Located in the San Francisco Bay Area Alignment with Collectly's GTM Values: We are owners - we have humility and put the team first. We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally. We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact. We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm. Preferred Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite) Maintains high executive engagement and serves as a strategic advisor, not just a support contact Proactively identifies and develops internal champions Connects product value to measurable business outcomes. Drives renewals with minimal risk through proactive health monitoring Identifies expansion and upsell opportunities naturally within the relationship If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today! Why You'll Love It Here Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it. Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us. Equity Opportunities: Share in our success with stock options - your hard work will drive our growth. Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future. Student Loan Support: We help lighten the load with contributions toward your student loans. Compensation Range: $160,000 - $180,000 per year

Location: San Francisco, California Workplace: hybrid About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity. Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care. There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.       The Opportunity We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients. Key Responsibilities This role will be measured by GRR, NRR, and CSAT. Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value Identify expansion opportunities within existing accounts, driving upsell and cross-sell Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space What Success Looks Like Within the first 90 days: Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities Shadow QBRs and customer escalations to understand existing processes and customer expectations Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential Over two quarters, success includes: Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation Achieve a net revenue retention (NRR) target of 120%+ across managed accounts Drive measurable product adoption improvements across the portfolio, tracked via usage metrics Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team Develop at least 1–2 customer case studies or references from your book of business Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes Required Qualifications 8+ years experience in a customer success role at a SaaS company Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships Strong understanding of customer success principles and methodologies Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation Demonstrated ability to manage multiple projects and priorities simultaneously Analytical mindset with the ability to interpret data and trends to drive strategic recommendations Experience working cross-functionally with sales, product, and support teams Proficiency in CRM software and other relevant tools Located in the San Francisco Bay Area Alignment with Collectly's GTM Values: We are owners - we have humility and put the team first. We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally. We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact. We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm. Preferred Preferred 8+ total years of experience in a retention based client-facing role 3+ years working with or alongside Revenue Cycle Management (RCM) teams, billing departments, or healthcare finance stakeholders Experience in healthcare SaaS, health tech, or digital health companies Familiarity with RCM workflows — claims processing, denial management, coding, reimbursement cycles, prior authorization, etc. Understanding of key healthcare stakeholders: CFOs, Revenue Cycle Directors, Billing Managers, Practice Administrators Core Competencies Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite) Maintains high executive engagement and serves as a strategic advisor, not just a support contact Proactively identifies and develops internal champions Connects product value to measurable business outcomes. Drives renewals with minimal risk through proactive health monitoring Identifies expansion and upsell opportunities naturally within the relationship If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today! Why You'll Love It Here Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it. Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us. Equity Opportunities: Share in our success with stock options - your hard work will drive our growth. Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future. Student Loan Support: We help lighten the load with contributions toward your student loans. Compensation Range: $160,000 - $180,000 per year

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the InfoSec team The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence. About the role As a Senior Technical Program Manager, you will lead programs that protect Affirm’s products, systems, and data. Partnering with Information Security, IT, and Engineering, you will turn complex security priorities into clear plans, drive delivery across teams, and achieve measurable improvements in security and operational health. What you’ll do You will lead technical security programs from planning through delivery, aligning Information Security, IT, Engineering, Infrastructure, and Product partners on scope, milestones, ownership, and outcomes. You will partner with security leads to translate priorities and risk assessments into executable roadmaps, balancing risk reduction with engineering capacity and business needs. You will engage in architecture reviews and threat modeling discussions, ask questions that clarify technical tradeoffs, and translate security requirements into concrete engineering deliverables. You will manage dependencies, risks, and delivery commitments across teams, resolve blockers, and escalate decisions early with clear options and recommendations. You will coordinate remediation of vulnerabilities and security findings, helping teams meet agreed service levels and establish sustainable plans for complex or long-term issues. You will establish practical planning, review, and decision-making processes that clarify accountability and improve execution as security programs scale. What we look for You have 8+ years of experience leading complex technical programs, including delivery of information security initiatives across multiple teams. You have practical experience in one or more security domains, such as product or platform security, identity and access management, vulnerability management, or risk assessment, and understand how security frameworks translate into technical controls. You can turn ambiguous goals into achievable plans with clear milestones, dependencies, owners, and success measures, adapting as priorities and risks change. You have improved program delivery through practical processes and meaningful metrics, using evidence and feedback to identify gaps and measure results. You build trust and influence without direct authority, align partners with competing priorities, and communicate complex technical topics clearly across a distributed organization. Base Pay Grade - L Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: CAD $128,000 - $188,000 Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the InfoSec team The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence. About the role As a Senior Technical Program Manager, you will lead programs that protect Affirm’s products, systems, and data. Partnering with Information Security, IT, and Engineering, you will turn complex security priorities into clear plans, drive delivery across teams, and achieve measurable improvements in security and operational health. What you’ll do You will lead technical security programs from planning through delivery, aligning Information Security, IT, Engineering, Infrastructure, and Product partners on scope, milestones, ownership, and outcomes. You will partner with security leads to translate priorities and risk assessments into executable roadmaps, balancing risk reduction with engineering capacity and business needs. You will engage in architecture reviews and threat modeling discussions, ask questions that clarify technical tradeoffs, and translate security requirements into concrete engineering deliverables. You will manage dependencies, risks, and delivery commitments across teams, resolve blockers, and escalate decisions early with clear options and recommendations. You will coordinate remediation of vulnerabilities and security findings, helping teams meet agreed service levels and establish sustainable plans for complex or long-term issues. You will establish practical planning, review, and decision-making processes that clarify accountability and improve execution as security programs scale. What we look for You have 8+ years of experience leading complex technical programs, including delivery of information security initiatives across multiple teams. You have practical experience in one or more security domains, such as product or platform security, identity and access management, vulnerability management, or risk assessment, and understand how security frameworks translate into technical controls. You can turn ambiguous goals into achievable plans with clear milestones, dependencies, owners, and success measures, adapting as priorities and risks change. You have improved program delivery through practical processes and meaningful metrics, using evidence and feedback to identify gaps and measure results. You build trust and influence without direct authority, align partners with competing priorities, and communicate complex technical topics clearly across a distributed organization. Base Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA Pacific base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000 USA Sapphire base pay range (all other U.S. states) per year: $146,000 - $206,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: San Francisco, CA, USA About the role Chime's Data Science & Machine Learning team powers decisions across the company, from how we protect members to how we build products for them. We're looking for a Director to lead that team through its biggest shift yet: moving from traditional models to a modern, AI-driven approach built on transformers and foundation models. You'll lead managers and staff-level engineers, define what great ML looks like at Chime's scale, and rebuild the practice around it. If you want to shape the future of ML at a company where it directly affects members' financial lives, this is the role. In this role, you can expect to Lead and grow Chime's ML organization, managing managers and staff-level engineers across all of Chime's ML work. Set the vision and roadmap for moving Chime's models from traditional approaches to transformer- and foundation-model-based systems. Coach your managers to build strong, high-performing teams, and raise the technical bar across the practice. Shape the architecture of Chime's ML platform, including how we train, fine-tune, serve and scale models on a modern GPU-based stack. Define what good ML looks like at Chime: standards for model development, evaluation, deployment and monitoring. Partner with product, engineering, risk and business leaders to turn ML into measurable impact for members. Make the call on when to build, buy or fine-tune, and explain the trade-offs clearly to executives. To thrive in this role, you have Deep machine learning expertise, with a well-formed point of view on transformer and foundation models and where they do (and don't) beat traditional approaches. Familiarity with GPUs and the modern ML stack, from training and fine-tuning to serving models in production at scale. Experience managing managers and staff-level ICs, with the technical credibility to earn their trust. A track record of building or transforming an ML practice: hiring, setting standards and growing leaders. Experience setting a multi-year ML strategy and turning it into shipped results. Clear communication with executives and cross-functional partners; you can make complex ML trade-offs easy to follow. Bonus: experience applying ML in fintech or another regulated industry. #LI-Onsite #LI-DA1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $269,000 — $373,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: Remote Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. Lithic is hiring a Senior Software Engineer for our Issuing team to work cross-functionally with product, solutions, compliance and support to build reliable, developer-friendly experiences that make the complicated world of payments safe and easy for our customers and their users. Issuing is the front door for Lithic and its customers’ card payments programs. Nearly every API interaction and card transaction traces back to a card or account created by a service the Issuing team owns. We can be the reason a launch is successful, a customer signs on or an end user takes up a payment card in their day-to-day life. You’ll build and own the services that manage the entire lifecycle of cards and account holders, including card issuance, physical card manufacturing, digital wallet and agentic tokenization, as well as the KYB/KYC programs that keep our customers and bank partners safe. Working with our team will turn you into an expert in the card payments space. We encourage you to apply even if you don’t meet every requirement listed below! What You’ll Do: Build and innovate in card and account lifecycle features Own initiatives from planning to launch, including working with stakeholders and demonstrating developer-first product design thinking Design APIs as products, thinking through the developer experience from endpoints to docs to error messages Build resilient, fault-tolerant systems with predictable failure modes and fast recovery Lead efforts to improve systems and processes both within the team and across teams Participate in the team’s on-call rotation Write and operate production services in Python and Rust on AWS What You’ll Bring: 4+ years of experience shipping code in fast-paced production environments Strong distributed systems design skills, including building high-availability, fault-tolerant services Experience building APIs that drive the product experience for external developers Sound judgment about what has to be right the first time and what can ship with a narrower scope and be iterated on later The ability to advocate for high-leverage work and weigh it collaboratively against near-term deadlines Experience in or desire to learn Rust Growth mindset and continuous desire to learn and improve Previous experience in fintech (especially card payments) is a bonus The annual US salary range for this role is $160,000 - $200,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. This is a remote position. However, candidates must be located in the United States or Canada (Ontario or British Columbia). We do not offer visa sponsorship or assistance. Crack the code A hidden code is tucked into this application. Find it and enter it below to continue. 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Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: Commuter benefit Catered lunch every Tuesday and Thursday

Location: Midland, TX Project Assistant Location: Midland, TX Employment Type: Full-Time Travel: No Travel Required Support the Teams Building America's Power Infrastructure Behind every successful power infrastructure project is a team that keeps information organized, systems accurate, and operations moving. Project Assistants play an important role in supporting project and regional leadership by coordinating administrative activities, maintaining project information, preparing reports, and helping teams respond quickly to changing business needs. About Michels Power, Inc. Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for 69 kV to 765 kV electric utility systems and fiber networks . As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project management and construction management leadership, skilled field construction resources, and an extensive equipment fleet to build transmission and distribution power lines and communication systems from coast to coast. Our comprehensive project oversight ranges from logistics and scheduling to quality assurance and construction. We provide engineering, procurement, and construction ( EPC ) delivery models on complex projects involving transmission lines, substations, structure foundations, heavy civil construction, and horizontal directional drilling. Michels Power is a member of the Michels Family of Companies . Position Overview As a Project Assistant , you will provide administrative and operational support to Michels Power's project management and regional operations teams in Itasca, Texas. You will help keep projects organized and moving forward by supporting job setup, reporting, document preparation, project systems, correspondence, and day-to-day administrative needs. You will serve as a key resource for Associate Project Managers, Project Managers, Regional Managers, and other team members while working across multiple systems and priorities. This position is ideal for an organized, detail-oriented professional who enjoys supporting others, solving problems, and delivering exceptional internal customer service. Success requires strong communication skills, attention to detail, the ability to prioritize competing demands, and the initiative to independently follow tasks through to completion. Key Responsibilities Provide administrative support to project management and regional operations teams. Serve as the primary point of contact for project setup activities within B2W, including emergency job setups as required. Prepare and distribute project reports, correspondence, documents, and other business communications. Generate and maintain reports using COINS, B2W, Power BI, and other applicable systems. Support the administration and organization of Michels Power's SharePoint Online sites. Assist with company initiatives, process improvements, system rollouts, and other operational support activities. Maintain and promote Michels Power's strong safety culture while following applicable health, safety, and environmental policies and procedures. What You'll Do Assist Associate Project Managers, Project Managers, and Regional Managers with daily administrative and clerical responsibilities. Set up new projects and jobs in B2W while ensuring information is complete, accurate, and entered in a timely manner. Respond to occasional emergency job setup requests outside normal business hours, including weekends. Compile project information and generate recurring or ad hoc reports for appropriate team members. Create, review, organize, and distribute emails, letters, reports, and project documentation. Assist with maintaining SharePoint content, project information, and online collaboration resources. Support new company programs, technology initiatives, process changes, and operational rollouts. Coordinate with internal teams to gather information, resolve administrative issues, and keep project-related tasks moving forward. Maintain organized and accurate records while managing multiple requests and deadlines. Why Michels Power, Inc.? We help build, strengthen, and modernize the infrastructure that powers communities across the country. We are family owned and operated. Our steady, strategic growth revolves around a commitment to quality. We invest an average of $5,000 per employee per year in training and career development. We reward hard work and dedication with opportunities to learn, grow, and build a career. We perform challenging, meaningful work that supports essential infrastructure and economic growth. We believe everyone is responsible for promoting safety, regardless of job title. We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors. Comprehensive Benefits Package Health Insurance Dental Insurance Life Insurance Flexible Spending Accounts (FSA) Health Savings Account (HSA) Short-Term Disability Insurance Long-Term Disability Insurance 401(k) Retirement Plan Legal Plan Identity Theft Protection and Monitoring Plan Benefits may vary based on position and location. Why You? You like to surround yourself with dedicated, value-driven people. You relish new challenges and evolving technology. You cringe when you hear: “Because that's the way we've always done it.” You like to know your efforts are noticed and appreciated. You want to make your own decisions, but know support is always available. You want to work to make a difference in people's lives. What It Takes High School Diploma or General Education Diploma (GED) and 3-5 years of related administrative experience , or an equivalent combination of education and experience. Strong attention to detail with the ability to organize, prioritize, and manage multiple tasks in a fast-paced environment. Excellent verbal and written communication skills. Strong customer service skills with the ability to effectively support project leaders, operations teams, and other internal stakeholders. Proficiency with Microsoft Office Suite. Ability to learn and effectively utilize business and project systems used for reporting, job setup, and project administration. Experience with B2W, COINS, Power BI, SharePoint Online, or similar business systems is preferred. Experience preparing reports, correspondence, documents, and other professional communications. Ability to work independently while maintaining strong communication and collaboration with the broader team. Ability to respond to emergency business needs and complete occasional weekend job setups with short notice, typically 5-10 times per year . Associate's degree is preferred but not required. Previous customer service experience, either face-to-face or through phone and electronic communications, is preferred. Previous experience within the Michels Family of Companies or the construction, utility, or infrastructure industries is preferred. No travel required. Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career. #LI-RR1 AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Vancouver, British Columbia, Canada Position Title: Senior QA Analyst Studio/Department: Singularity 6 Employee Type: Full-Time Location : Remote (within BC, Canada) Salary Range: 70,000 to 80,000 CAD We’re seeking a Senior QA Analyst to act as a quality leader on the Palia Gameplay team. You’ll drive quality activities and practices, design and implement process improvements, craft test suites from scratch, and help to ensure that our teams hit a high quality bar for Palia. As a member of the Gameplay team, you'll help the team bring the world of Palia to life through the creation and implementation of housing, maps, and other core systems that players experience every day. What You’ll Do Drive our quality strategy & practices as an embedded member of our development team(s) Craft test plans and test cases from project documentation and hands on investigation Test games & software while holding the player perspective in mind Help drive the dev team towards our quality bar in a collaborative manner Strategize with developers on how to build quality into our development practices Highlight risks and clearly communicate with the team on the state of quality Contribute innovative ideas and solutions to the game Contribute to team process and culture, helping evolve best practices in planning, testing, code review, documentation, and communication. Who You Are Established Expertise: Proven track record as a QA Analyst or Tester, demonstrating a deep understanding of quality assurance methodologies and the software development lifecycle. Studio Integration: Substantial experience working directly within internal game development teams, collaborating closely with engineers, artists, and  designers. Live Operations: Direct experience navigating the unique challenges of a Live Service environment, including rapid deployment cycles and real-time player feedback loops. Effective Communication: Skilled at translating complex technical or systemic concepts into clear, actionable documentation and verbal briefings for diverse audiences. Mission-Driven: Deeply invested in the craft of game development and motivated by the goal of delivering high-quality, player-centric experiences. Deep Product Empathy: Maintains a strong, current understanding of gaming trends and player expectations through active engagement with the medium. Nice to Have Background in cozy, community sim, or multiplayer games. Familiarity with Unreal Engine API testing experience ISTQB Certified Tester Expert Level (CTEL) or equivalent certifications Be Aware of Fraudulent Recruiting Activities Ravenwake Games will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. **Ravenwake is an Equal Opportunity Employer.**

Location: Remote Workplace: Remote ABOUT THE ROLE Wistia helps businesses grow with video, from hosting and a player built for marketing to analytics, webinars, and AI tools that make video easier to create and share. We're hiring a Staff Product Design Lead for Hosting, Wistia's core product. Whether a video is uploaded, recorded in a webinar, or made with our AI creation tools, it's hosted in Wistia for everything that comes after. The hosting team oversees these interconnected customer needs from end-to-end: - Organize their library, so the right video is easy to find, manage, and control access to - Publish it through our player, embeds, and pages that bring video to their websites and audiences - Analyze how it performs, so they know what's working and what to do next Nearly every Wistia customer relies on Hosting. As we expand into webinars, video creation, and agentic workflows, it remains the foundation of our Video Platform. You'll be the design lead for Hosting and report to our VP of Product Design, working closely with Hosting's product and engineering leads to set strategy and decide what we build. You'll also stay hands-on, owning key projects yourself and contributing directly in code alongside your engineering partners on a small, senior, AI-native team. This is a leading individual contributor role with a high degree of autonomy and strategic influence. WHAT YOU'LL DO - Own the design work, end-to-end. Take ambiguous, high-impact problems from discovery to launch, hand in hand with your engineering partners. You'll prototype with whatever tools work best (lately, Claude Design and Wistia’s own internal Agent), create high-fidelity polish where needed whether in design assets or in code, and contribute changes directly (like front-end polish, quality fixes, and smaller features) with our in-house AI agent, Claude Code, or Cursor. - Lead design visions for Hosting. With your product and engineering leads, pick the customer problems and strategic bets worth exploring, then lead the work that makes possible futures tangible, from next-trimester ideas to multi-year north stars (like how organizing, publishing, and analyzing come together as one experience). Visions are one of the ways we stay ambitious, connect work that would otherwise ship as separate features, and decide what's worth pursuing (and what isn't). - Help shape Hosting's strategy. Our pillar leads drive product strategy, drawing on company themes, customer feedback, and market insight. You'll be a key voice in it, bringing design visions, research, and a deep understanding of how customers use Hosting, then help turn priorities into a roadmap that ships customer value quickly. - Raise the quality bar. Champion accessibility, performance, and consistency with our design system across the surfaces customers use most. - Help the team work at its best. Spot what's slowing us down, improve how design and engineering collaborate, and help your partners make the case for the people and resources Hosting needs. WHAT YOU'LL BRING - 8+ years of product design experience, ideally with experience on B2B or SaaS products - A portfolio that shows you leading design across a whole product area, including evolving established products customers already depend on. - Experience as a design lead alongside product and engineering partners: shaping strategy and goals, making tradeoffs, and influencing well beyond your own projects - Strong systems thinking, so you can break large, tangled problems into clear, shippable steps - Hands-on experience building with AI coding tools (Claude Code, Cursor, or similar), and comfort or openness to working in a codebase with branches, pull requests, and code review. - Comfort with data: you define success metrics, use them to make decisions, and design data-rich interfaces people actually understand - Excellent interaction and visual craft, and clear written communication NICE TO HAVE - Experience with video hosting, media, or digital asset management products - Design system or other frontend contributions in code - Analytics or data visualization products - Experience with overseeing multiple project or product areas simultaneously IS THIS ROLE FOR YOU? You'll probably love it here if: - You want real ownership of the product at the foundation of Wistia, and influence over choosing which problems to solve, not just defining the solutions. - You enjoy leading both the big picture and the details of your craft/hands-on work. - You're excited to design and adapt with AI tools in your primary toolkit workflow (Claude Design, coding agents), and for a product where people and AI agents work side by side. - You’re excited to use fresh eyes and intellect to make a well-loved, established product continue to feel fresh and helpful. It might not be the right fit if: - You're looking to manage people, or to step away from hands-on design - You prefer lots of design support around you day-to-day (our product teams are small and senior, so you'll often be the only designer in the room). - You haven't helped translate your designs in code yet and aren't keen to start. COMPENSATION, BENEFITS, AND LOCATION At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. We support, challenge, and celebrate one another, and we invest deeply in connection. Why? Because strong relationships drive better outcomes, and because work is more meaningful when we genuinely care about the people we do it with. We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we have lots of those too!). We know the biggest investment we can make is in our employees, so we provide: - A competitive compensation package that includes employee stock options - 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available) - Fully paid healthcare, dental, and vision insurance premiums (family plans included) - Pre-tax FSA and Dependent Care Account - 16 weeks of paid parental leave - Flexible Time Off. Everyone should get out of their office to recharge and reboot. - Annual professional development stipend (courses, conferences, and more) - New hire bonus to enhance your home office setup - Pet insurance discount - Fully remote, work from anywhere in the contiguous United States Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location: Amsterdam ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Defense Success Manager, you own what happens to our most strategic defense and sovereign accounts after the build: you make deployed AI stick in real workflows — often in restricted or disconnected environments — keep production commitments healthy, defend renewals, and source the expansion signals that Sales closes. Mistral's Solutions teams (Deployment Strategists and Forward Deployed Engineers) co-create high-value AI use cases with customers in these environments. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, demonstrating its impact, and scaling value across the institution. You will work with mission owners, program stakeholders, end users, security and IT teams, and across Mistral with Solutions, Product, Engineering and Support. This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep — typically one or two flagship accounts plus a small number of adjacent programs. It calls for a strategic account mindset, the technical judgment to navigate complex and constrained deployment environments, and the energy to build the customer success function as Mistral grows. Travel to customer sites, including secure facilities, is a regular part of the job. You will join on one of two tracks (and can move between them): - Adoption track — embedded in flagship programs while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the evidence that proves value is landing. - Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals. In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout. WHAT YOU WILL DO OWN THE CUSTOMER SUCCESS AND VALUE PLAN - Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes. - Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear. - Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative. MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN - Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models. - Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders. - Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited. - Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments. DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE - Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks. - Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement. - Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently. - Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes. DEFEND AND GROW THE COMMERCIAL RELATIONSHIP - Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time. - Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value. - Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks. BRING THE CUSTOMER VOICE INTO MISTRAL - Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner. - Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions. BUILD THE COMPANY AS WELL AS THE ACCOUNT - Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts. - Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions. - Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it. WHAT WE'RE LOOKING FOR - 5+ years of experience owning outcomes for enterprise or institutional customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting. - Strong technical fluency in secure enterprise deployment models. You can identify what a deployment type (on-premise, disconnected, air-gapped) means for available features, telemetry, upgrades and accreditation, and you validate specifics with technical teams instead of assuming parity. - Ability to engage credibly with architects, engineers, IT and security stakeholders, while translating technical trade-offs into clear implications for mission owners and executives. You know when to bring in a deeper technical expert. - Comfort operating under security, compliance and confidentiality constraints, including restricted or classified environments and strict information-handling rules. - Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions. - Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion - Analytical and commercially minded: you can define meaningful success metrics with imperfect data, assess customer health, and are comfortable carrying renewal and NRR accountability. NICE TO HAVE - Experience serving defense, public sector or critical infrastructure customers, including sovereign or classified programs. - Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments. - Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation. - Familiarity with public procurement, framework agreements and multi-year option structures. SECURITY & COMPLIANCE CRITERIA - Eligibility: must hold citizenship in the target territory (France for now). - Clearable: must meet all local requirements for high-level security clearance (e.g. no criminal record, fulfillment of national service obligations). WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: United States What the Role Is As the Senior Manager of Data Analytics for Ecommerce, Health & Supply Chain, this role will be responsible for partnering with Health, Merchandising, Inventory Management, and Fulfillment teams. You will influence the company’s strategy and help the company grow through advanced business analytics that raise data fluency and sharpen how decisions are made. The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while working collaboratively with the team ensuring you are able to effectively partner across the organization. This highly visible role will interact with the executive team as a thought partner to bring new insights and recommendations to the table. Who You Are Deep eCommerce or retail analytics experience - fluent in the core KPIs for inventory, order economics, pricing, and fulfillment/supply chain cost and efficiency (AOV, unit economics, instock rates, meat beat scores, fulfillment CPUs), and you apply proven industry practice rather than rebuilding it from scratch Proven at balancing people management with hands-on IC work - you can point to analysis you've owned yourself while leading a team, not just work you've coordinated Experienced managing experienced analysts - you bring structure and clear prioritization to a team that already executes well, so they're always on the highest-impact work Confident partnering with VP+ stakeholders - you've built real relationships with senior business leaders and shape priorities with them proactively, front and center with executives Hands-on with AI-native analytics - you've built or are genuinely curious about self-serve analytics infrastructure (semantic layers, context layers, AI-connected reporting), not just traditional dashboards Engaged in what we're building - you ask why before how, challenge assumptions, and contribute to direction instead of delivering dashboards in isolation Prioritizes progress over perfection - you scale rigor to what's at stake and ship a strong, decision-ready answer on time rather than over-polishing 8+ years of experience, ideally with experience in a Data role in a high growth consumer technology or e-commerce company; 5+ years of experience at a manager level You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. Strong sense of ownership, intellectual curiosity and an ability to think creatively and critically and thrive in a fast-paced, dynamic environment and manage multiple priorities High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context Extensive experience in data analytics, big data technologies, and statistical modeling to drive business insights. Strong knowledge of data governance, data quality management, and data strategy principles. How You Will Make An Impact Lead and develop 5 experienced analysts and data scientists - prioritization, coaching, quarterly goal-setting, and clean handoffs with stakeholders Own a meaningful book of actionable analysis yourself across eCommerce, supply chain, and health - you stay close to the data, not managing from a distance Partner directly with senior leaders in each area, with regular exposure to the executive team Define and steward the KPI and reporting standards these functions run on Advance our AI-native analytics roadmap, including self-serve tools that connect business teams directly to our data Set the bar for what strong, AI-forward analytics work looks like - and champion it across the team, pushing analysts to share ideas, cross-pollinate approaches, and spread unlocks org-wide Create a culture of Data Analytics excellence where the function is viewed as a strategic partner on analytical matters, providing guidance and assistance to all functional groups as needed Solve complex business challenges by delivering accurate and timely analysis, business insights, and recommendations that deliver results, drive improvements, and influence leaders Translate business priorities into a clear, prioritized analytics roadmap - weighing tradeoffs and making strong recommendations on what the team takes on and what waits Why This Role You're inheriting 5 strong analysts who are already delivering - this isn't a rebuild, it's a chance to level up and scale a team for the future growth of Babylist This pod sits at the intersection of supply chain, health, and e-commerce, with direct exposure to senior business leaders Babylist's data team is genuinely ahead of the curve on AI-native analytics - you'll help shape self-serve tooling most companies are just starting to think about Real IC time is built into this role by design - you'll stay close to the work, not manage from a distance About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $228,250 to $273,900 + 20% target bonus and competitive equity Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.