Location: LATAM
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Asia
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Задачи:
— управление портфелем из 10+ параллельных проектов;
— контроль темпа, дедлайнов, качества и ключевых результатов;
— работа с рисками, зависимостями и блокерами;
— синхронизация технических команд и бизнес-заказчиков;
— подготовка решений для CTO в формате: контекст → варианты → риски → рекомендация;
— участие в найме и формировании команд;
— автоматизация операционных процессов с помощью AI.
Требования:
— опыт управления большим количеством параллельных проектов / потоков работы;
— опыт непосредственной работы с C-level;
— умение самостоятельно разбираться в сложных ситуациях, а не просто передавать проблему дальше;
— способность предлагать руководителю варианты решений с обоснованием;
— готовность прямо говорить о проблемах;
— опыт проведения интервью и найма;
— особенно интересны Senior Program / Delivery / Portfolio Managers, Chief of Staff, PMO Leads, Operations Managers, Engineering Managers с сильным delivery-опытом;
— будет плюсом опыт в FinTech / Payments, международных командах, технических или product-tech проектах.
Условия:
— полностью удалённая работа;
— гибкий график;
— прямое взаимодействие с CTO;
— AI-инструменты и необходимые сервисы за счёт компании;
— реальное влияние на операционную модель компании;
— минимум бюрократии и максимум автономности.
УдалённоГеография найма не уточнена
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Our ideal candidate:
— 1–2+ years of experience in B2B sales of payment solutions
— Experience selling to iGaming/high-risk merchants and an understanding of high-risk payment specifics
— Hands-on experience with CRM and sales automation tools
— Ability to build and maintain long-term client relationships
— Strong self-organization, result orientation, and a proactive work approach
— An existing network of contacts in iGaming and related verticals is an advantage
— Willingness to travel regularly and attend international conferences
— English B2+
Key responsibilities:
— Prospecting and acquiring new high-risk merchants in international markets via both inbound leads and outbound efforts
— Conducting negotiations and presentations, preparing commercial proposals, agreeing on partnership terms (fees, limits, GEO), and managing clients throughout the entire sales cycle
— Managing deals in the CRM and keeping the client database up to date
— Meeting individual KPIs and sales targets
— Participating in international conferences
— Gathering client feedback and collaborating with internal teams to improve products and services
What we offer:
— Competitive compensation: base salary + KPI-based bonuses (discussed individually based on experience and expertise)
— Full remote
— Company-sponsored participation in international conferences and professional events
— Support from a strong international team and transparent workflows
— A fast-growing company with ambitious global scaling plans
— Genuine opportunities for professional and career growth alongside business expansion
Location: Nairobi; Kenya
Workplace: OnSite
ABOUT THE COMPANY
LIONPRO is a second-generation, family-owned trading company with over 30 years of experience connecting high-quality animal feed, pet food, and aquaculture ingredients with customers around the world.
Operating across 4 continents and 50+ countries, LIONPRO combines deep industry expertise with a strong international logistics network, local stock infrastructure, and end-to-end support across sourcing, import/export, customs clearance, documentation, and delivery.
Quality and reliability sit at the heart of the business. LIONPRO maintains rigorous feed safety and traceability standards, working with leading European producers and complying with internationally recognised standards including GMP+, HACCP, ISO, and European Hygiene Regulations.
Beyond trading, LIONPRO is committed to sharing knowledge and supporting more sustainable agriculture. The company provides customers with practical guidance on animal nutrition, organises farmer education initiatives, and collaborates with European universities and veterinary experts to promote evidence-based practices.
With a growing presence across Africa and a strong focus on long-term partnerships, LIONPRO is continuing to expand its operations while contributing to a more sustainable food system — including through initiatives that reduce food waste, deforestation, greenhouse gas emissions, and carbon footprint.
In 2025, LIONPRO generated approximately USD 70 million in turnover and continues to build its international business from its roots in Europe.
ABOUT THE ROLE
LIONPRO is seeking a Regional Finance Business Partner to act as the East Africa Regional Director’s right hand for all finance matters across Kenya, Tanzania, Rwanda and Uganda.
The role combines forward-looking commercial insight, reliable financial information and the right Group Finance expertise so the Regional Director receives clear, timely answers and recommendations.
It supports profitable, sustainable growth through planning, forecasting, pricing and margin analysis, investment evaluation and cash-flow visibility, with a particular focus on the East Africa hub in Kenya and the planned retail network.
It coordinates regional finance questions with Market Controllers, Country Accountants and Group Finance specialists so every matter raised by the Regional Director is owned and resolved, without replacing the control, accounting, treasury or local execution roles in the Group Finance operating model.
WHAT YOU WILL DO
- Business partnering and performance: Partner with the Regional Director and leadership team on financial and commercial decisions; provide insight and challenge on revenue, gross margin, operating costs, EBITDA, working capital and cash flow, and translate the numbers into clear business actions.
- Budgeting, forecasting and planning: Lead the regional budget and forecast within the Group Finance framework; align assumptions across the four markets, challenge inputs, build scenarios and maintain a current outlook that surfaces deviations early.
- Pricing, margin and commercial analytics: Analyse pricing and profitability by customer, product, channel and market, including landed cost, FX sensitivity and margin leakage. Final commercial decisions remain with the business owner within Group policy.
- Kenya hub and retail expansion: Build the financial framework for the hub and retail strategy: unit economics, capex and operating-cost models, break-even and payback, inventory and working-capital needs, expansion and downside scenarios, funding requirements and post-investment reviews.
- Business cases and investment decisions: Prepare and challenge business cases for new ventures, channels, locations, partnerships and products; assess returns, risks, sensitivities and capital needs and give clear recommendations and alternatives.
- Working capital, cash flow and financing: Forecast regional working capital and cash flow, explain the commercial drivers and flag future funding needs to the Regional Director and Group Treasury. Treasury retains ownership of financing strategy, facilities, FX, covenants and banking policy.
- Management reporting and decision support: Turn Group and market actuals into concise regional insight and lead performance discussions on deviations, drivers, risks and required actions, using actuals produced by the control structure rather than recreating reports.
- Finance coordination: Act as the MD's senior Finance interface: bring together Market Control, Country Accountants, Group Accounting, Treasury, Business Control, Data & BI and process owners, track open issues and return one coherent answer, without changing formal process ownership or approval authorities.
- Finance transformation and SAP: Represent East Africa business requirements in SAP, reporting, BI, and planning initiatives and support adoption of standard Group processes and tools.
Please Note:
- This role does not own or perform bookkeeping or transaction processing, AP/AR, bank and balance-sheet reconciliations, month-end close, statutory accounting, tax filing or audit execution, transfer-pricing documentation, IFRS or consolidation decisions, payments, bank-account administration, Treasury governance, master-data governance or accounting policy.
- These sit with Country Accounting, Market Control, Group Accounting and Treasury.
- This role coordinates the response to the Regional Director, explains business implications, and escalates delays or decisions that need attention.
WHAT YOU HAVE
- Strong commercial-finance and business-partnering experience, ideally multi-country, with proven capability in financial modelling, budgeting, forecasting, pricing and investment analysis.
- Ability to move comfortably between strategy and numbers, challenges senior stakeholders constructively, explains complex issues simply and works effectively in a matrix organization.
- Broad finance judgement to frame accounting, tax, treasury and control questions for the right specialists and explain the implications to regional management.
- Advanced Excel/modelling skills.
- Experience with ERP, SAP, BI and financial-planning tools desirable.
KEY SUCCESS MEASURES
Measured on decision quality and forward-looking financial management, not accounting-process execution.
- Budget and forecasts on time with clear, documented assumptions
- Risks and opportunities identified early enough for action
- Reliable revenue, margin, EBITDA, working-capital and cash outlook
- Pricing and margin decisions supported by robust financial analysis
- Hub and retail investments backed by business cases, sensitivities and post-investment tracking
- Regional financing needs identified in advance for Treasury action
- Finance questions resolved with clear ownership and one coherent response to the Regional Director
- Group expertise used without duplicating accounting, control or treasury
Location: Remote - Worldwide
Workplace: onsite
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Director of Technology Operations
We are building the next operating model for a ~150-person technology organization behind production-critical financial infrastructure.
We are looking for a Director of Technology Operations to lead that transformation.
This is not a traditional infrastructure or IT operations role. The mandate is to evolve Technology Operations from a primarily reactive model toward a scalable organization built around clear ownership, platform engineering, automation, self-service, operational excellence, resilience and measurable outcomes.
You will initially lead several established technology functions through their existing Heads and Leads, with approximately 25 people across Platform/DevOps, Corporate IT and Operational Excellence. The mandate is broader than the initial team size: you will help shape the operating model of a ~150-person technology organization and build capabilities designed to scale significantly beyond today's structure.
Your responsibility will go beyond managing these teams. You will help shape how the broader technology organization operates: how production services are owned, how incidents and changes are managed, how engineers consume infrastructure capabilities, how operational risks are identified, and how recurring manual work is systematically eliminated.
A major part of the role is organizational transformation. We expect you to assess the current model, challenge it where necessary, define the target state, develop the leaders underneath you, and deliver measurable improvements rather than simply introduce new processes.
The goal is straightforward: as the company grows, Technology Operations should become more reliable, resilient and scalable while requiring less manual coordination, less operational toil and less executive intervention.
What you will do
Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT and Operational Excellence, moving the organization from reactive operations toward ownership, automation, self-service and measurable outcomes.
Define the Technology Operations strategy, target operating model, organizational structure, responsibilities, priorities and transformation roadmap.
Lead multiple established technology functions through Heads, Leads and other managers, creating clear accountability and developing leaders who can operate with increasing autonomy.
Lead the evolution of DevOps toward a Platform Engineering model that reduces operational toil, increases self-service and improves developer productivity while maintaining reliability and security.
Partner with Engineering to establish a "you build it, you own it" model, where product teams retain ownership of their services in production while Technology Operations provides the platform, standards, tooling and operational framework that enable them to operate reliably.
Develop Service Management toward Operational Excellence: strengthen service ownership, incident and problem management, introduce risk-based change governance, reduce unnecessary manual controls, and use operational data to eliminate systemic causes of failures.
Transform Corporate IT toward a secure, automated employee technology model, with strong identity and access lifecycle management, device management, governance and employee self-service.
Continuously assess the current organization, technology landscape and operating model, identify structural and operational gaps, and turn them into concrete improvement initiatives.
Improve the maturity, reliability, scalability and efficiency of technology operations supporting production-critical systems.
Define meaningful operational metrics and use them to identify systemic problems, measure transformation outcomes and drive improvements rather than simply report performance.
Own the Technology Operations contribution to digital operational resilience, including ICT business continuity, disaster recovery, backup and restoration, resilience testing, recovery objectives, crisis readiness, and remediation of findings from incidents and resilience exercises.
Partner with Security, Risk and Compliance to maintain an effective ICT risk management and control environment, including technology risk identification, critical service dependencies, ICT third-party risk, resilience testing, audit readiness and regulatory remediation.
Ensure operational and technology risks are identified early, understood, prioritized and addressed appropriately.
Support the company through audits, certifications, regulatory requirements and other controls relevant to financial and technology organizations.
Own and optimize budgets, technology vendors, infrastructure investments and external partnerships within the function.
Partner closely with Engineering, Security, Risk, Compliance, Product, Finance and other business functions.
Represent Technology Operations in cross-functional and executive discussions and communicate complex technology and operational topics clearly to different audiences.
Help prepare the technology organization for the next stage of the company's growth, including increasingly complex enterprise customers, new products and a larger engineering organization.
What we are looking for
Significant leadership experience in Technology Operations, IT Operations, Infrastructure & Operations, Platform/Production Operations, Platform Engineering or a comparable technology function.
Experience as a manager of managers, with responsibility for several teams or functions through Heads, Engineering Managers, Team Leads or equivalent leadership roles.
Previous experience as a Technology Director, VP/Head of Technology Operations, Platform/Infrastructure leader or in a comparable senior role within a product engineering organization is highly relevant.
Proven examples of significant organizational or technology transformation: changing operating models, building or restructuring functions, introducing new capabilities, increasing operational maturity, scaling teams or materially changing how technology organizations operate.
Experience leading or evolving DevOps, SRE or infrastructure capabilities toward Platform Engineering, including developer self-service, automation and reduction of operational toil.
Strong understanding of modern production ownership models and the relationship between Platform Engineering and product engineering teams.
Experience with production-critical systems where availability, reliability, security and operational failures have direct business impact.
Experience with IT and Service Management in modern product/engineering environments, including incident, problem and change management.
Experience transforming Corporate IT or employee technology environments, including identity/access lifecycle, endpoint/device management, automation, governance and employee self-service.
Practical experience with business continuity, disaster recovery and operational resilience in production-critical environments, including BIA, RTO/RPO, backup and restoration, resilience testing and remediation.
Experience working with Security, Risk and Compliance teams and managing technology and operational risks.
Exposure to audits, certifications, regulatory requirements and operational controls relevant to financial institutions or other regulated environments.
Working knowledge of regulatory frameworks relevant to technology operations in financial services, such as DORA, and the ability to translate regulatory requirements into pragmatic engineering and operational controls, is a plus.
Experience managing budgets, vendors, contracts and technology investments.
Ability to operate effectively when requirements, organizational boundaries or the final solution are not yet fully defined.
Track record of developing leaders and building teams that can operate without constant escalation or executive intervention.
Ability to move between strategic topics and operational problems: understand what requires executive attention, delegate what should be owned by your leaders, and personally step in when the situation requires it.
Strong stakeholder management and communication skills, including the ability to work effectively with technical teams, senior business stakeholders and executive leadership.
Experience in fintech, payments, banking, financial infrastructure or another regulated and production-critical technology environment would be highly valuable.
How we think about this role
We are not looking for a traditional IT or infrastructure leader whose primary focus is maintaining existing systems and following established processes.
We need someone who is comfortable entering an environment where not everything has already been defined — and who sees that ambiguity as part of the mandate.
You should be able to understand how the organization actually operates today, distinguish symptoms from systemic problems, bring the right people together, make decisions with incomplete information, and turn those decisions into measurable organizational and technology improvements.
You will not be expected to solve every problem personally. A major part of your role will be to build strong Heads and Leads who can own their areas independently, while you focus on the most important organizational, strategic and cross-functional challenges.
At the same time, limited resources, legacy approaches or imperfect processes should be constraints to work with — not reasons why progress cannot happen.
What success looks like
Within the first 6–12 months, we expect to see measurable movement in addition to plans:
reduced recurring operational toil;
increasing developer and employee self-service;
stronger and clearer service ownership;
fewer repeated incidents and systemic operational failures;
more risk-based and automated change management;
improved developer and employee experience;
clearer operational and resilience metrics;
measurable progress toward a Platform Engineering model;
stronger operational resilience and risk management;
and Heads and Leads operating with greater autonomy.
You will have established a clear target operating model and transformation roadmap, but success will not be measured by the existence of the roadmap itself. It will be visible in how the organization operates.
Success means the organization requires less manual coordination and executive intervention while becoming more reliable, resilient, faster and more scalable.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
We are looking for a Product Designer to join our Back Office team and help design intuitive, efficient, and scalable solutions for internal users. This role will focus on simplifying complex operational workflows and improving the user experience across back-office products and tools.
The Product Designer will work closely with product managers, business stakeholders, developers, and other designers throughout the entire product development lifecycle—from research and concept development to implementation and continuous improvement. The ideal candidate combines strong UX and UI design skills with the ability to understand complex business processes and translate them into clear, user-friendly solutions.
Responsibilities:
Design intuitive and efficient user experiences for back-office products and internal tools.
Translate business and user requirements into user flows, wireframes, prototypes, and high-fidelity designs.
Collaborate closely with product managers, business stakeholders, developers, and other designers.
Conduct user research and usability testing with internal users.
Identify opportunities to simplify complex workflows and improve operational efficiency.
Maintain consistency across products by contributing to and following the design system.
Support the full product development lifecycle, from discovery and concept development to implementation and post-launch improvements.
Review implemented solutions to ensure design quality and consistency.
Manage multiple design initiatives and priorities in a growing product environment.
Requirements:
5+ years in product design, at least two of them in fintech, payments, banking or complex B2B SaaS.
A portfolio with real case studies: the problem, the constraints, your decisions, and what changed after release.
Confidence with dense interfaces: tables, filters, loading and error states, empty screens, permissions.
Figma at system-author level: variables, components, auto layout, clean handoff.
Fintech literacy — KYC/AML, compliance, security, reporting — and the ability to design within those limits rather than against them.
Autonomy in a distributed team and English at B2 or above.
Nice to have:
Experience designing back-office systems, internal tools, or complex B2B products
Experience working with cryptocurrency, blockchain, or fintech products
Understanding of crypto-related workflows, terminology, and user needs
Experience with data-heavy interfaces, dashboards, tables, and complex workflows
Experience working with and contributing to design systems
Knowledge of accessibility standards and responsive design principles
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
CryptoProcessing by Coinspaid is a stablecoins payment provider helping businesses accept digital assets and convert it to fiat. With over 11 years of industry experience, CryptoProcessing connects businesses to crypto users and makes transactions as simple as pressing a button.
Today, our team includes 110+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
We are looking for an experienced Operational Account Manager to join our high-performing account management team. The ideal candidate has extensive Fintech or Crypto B2B Strategic Account Management experience, and approaches client relations with growth ambitions, superior service, and an always-available mindset
Responsibilities:
Assist assigned clients with day-to-day routine questions related to their account.
Ensure client volume and revenue targets are met or exceeded through outstanding client service, proactively identifying growth opportunities, and an “always-available” mindset
Maintain, optimize, and negotiate contractual agreements and terms
Forecasting, monitoring, achieving, and reporting on client-based targets
Create and nourish strong relationships internally with other teams and stakeholders
Organise client meetings virtually and face-to-face to maintain strong and mutually beneficial relationships
Promote and share the product’s benefits and value
Keep records updated in CRM, Email, Confluence, and other internal software
Occasional travel to industry expos, and conferences and attending relevant networking events
Other duties as required from time to time by the company
Requirements:
Has 2+ years of Fintech, Crypto or other online business account management experience within a B2B setting
Is service-first driven, self-motivated, and can work independently
Believes listening, empathy, and serving clients with a smile while also driving commercial results are essential for success
Thrives in a fast-paced start-up environment with a focus on speed and problem-solving
Works and manages time in a highly structured and efficient manner
Has strong negotiation skills and always looks for mutually beneficial solutions
Is passionate about crypto and the latest payment solutions available on the market
Has high energy, a positive attitude, and believes teamwork is crucial to success
Has outstanding problem-solving skills
Has strong organization skills, reporting skills, and attention to detail
Has experience with using Salesforce, Jira, Confluence, Intercom and Tableau
Proficiency in English and Russian, written and verbal
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: PL
Workplace: remote
Overview:
SOFTSWISS continues to expand the team and is looking for a
Middle
PSP Financial Manager.
We need a true, experienced and accomplished professional who shares our culture and values.
Purpose of the role:
You will ensure accurate and efficient financial operations with Payment Service Providers (PSPs) by managing reconciliations, monitoring liquidity and settlements, and investigating discrepancies. You will contribute to financial control and operational stability through effective communication with PSPs, reporting, automation, and process improvements.
Key responsibilities:
Reconciliations with payment system providers (PSP), investigation of discrepancies
Liquidity monitoring: top-up, invoice control, settlements control
Ongoing communication with PSPs
Ad hoc reports related to PSPs for internal and external stakeholders
Involvement in automation processes
Assistance in preparation of internal documentation on PSPs
Required Experience:
Higher education in Economics, Finance, Accounting or a related field
2+ years of experience in Financial Analysis / Audit
Upper-Intermediate English or higher
Strong Excel skills
Organizational skills, ability to adapt, prioritize and work with deadlines
Strong communication skills
Attention to detail
Nice to have:
Experience in Payments
Experience with Tableau or similar tools
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities:
Develop, implement, and maintain compliance programs to ensure adherence to regulatory requirements, in particular under MiCAR, MiFID, and PSD II.
Conduct regular compliance risk assessments and audits to identify potential areas of non-compliance and recommend corrective actions.
Monitor and analyze legislative and regulatory developments, providing guidance to the business on necessary compliance adjustments.
Collaborate with internal teams to ensure compliance with regulatory requirements and company policies, including training and awareness programs.
Assist in the preparation and submission of regulatory reports and documentation to ensure timely compliance with reporting obligations.
Support the business in obtaining and maintaining necessary licenses and regulatory approvals in Austria.
Requirements:
A law degree (LLB, JD, Mag. iur., LL.M., or equivalent).
Minimum of 3 years of legal experience, preferably within an in-house legal team, regulatory authority, financial firm or law firm. Work experience in Austria and/or Germany preferred.
Strong understanding of Austrian and EU laws relating to regulatory compliance in particular with respect to MiCAR, MiFID and E-Money Directive / Payment Services Directive.
At least 3 years of professional experience.
Excellent written and verbal communication skills in both German and English.
Able to work independently in a fast-paced, regulated environment with high integrity and discretion.
This position is based in Austria, Vienna
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
The Consumer Protection Team (CPT) is Flex's internal champion for the customer, setting the standard for excellence across the customer journey, and pushing the company to create greater, tangible customer good. At Flex, we serve our customers for their most critical expenses – which means this team must set the bar exceptionally high.
As Senior Director, you will serve as Head of our Consumer Protection Team, reporting to our COO. You will be directly responsible for accelerating the maturation of CPT from reactive pain point remediation, to proactive value creation. You will set the strategic priorities and success metrics that get us there, and build and manage the team to deliver against those targets. This role sits at the intersection of Product, Credit Risk, Marketing, Customer Success, and Legal & Compliance, shaping the roadmap and driving business decisions at all altitudes, including with our executive leadership team.
This is an outstanding opportunity for a high-agency problem-solver who cares deeply about doing right by consumers, and thrives working across a dynamic fast-moving business. You will develop a uniquely deep understanding of what it takes to operate a payments business at scale, and use that to drive outsized impact.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
What you’ll do
Own CPT’s strategy:
Develop the team’s roadmap, operating priorities, and success metrics – all centered on doing right by our customers
Lead the team:
Develop and manage a high-performing team; set the operating model and foster top talent
Build lasting infrastructure:
Design the reporting systems, frameworks, and processes that scale CPT's capabilities over time
Influence the organization:
Partner with senior leaders across the company to set goals and policies that serve CPT’s mandate
Create customer good:
Identify and champion opportunities for Flex to deliver more value for its customers
Spearhead special projects:
Personally lead some of CPT's highest-priority initiatives end-to-end – from problem definition and strategy, through execution and delivery
Drive decision-making:
Distill progress into executive-facing monthly memos and facilitate review meetings that force the right conversations and decisions
Key qualifications
10+ years of professional experience, ideallyin management consulting and/or S&O, Biz Ops, or Chief of Staff roles at high-growth companies
Prior team leadership experience preferred: you’ve built and developed high-performing teams, and take genuine ownership over the growth of the people around you
Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building
Thrive in fast-paced, dynamic environments and maintain composure amid competing priorities
Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”)
Skilled at influencing up: you bring the right conversations to leadership, push back when needed, and earn trust through substance, not title
Strong bias for action, paired with obsessive attention to detail and a high bar for work quality
Excellent written and verbal communicator, able to distill complexity into clear, executive-ready narratives
Exceptionally analytical, adept at identifying the right metrics and rigorously interrogating data, both independently and through others
Demonstrated AI fluency: you actively leverage AI tools to accelerate analysis, improve team workflows, and drive better decisions, and you set the standard for how your team uses them
Genuine passion for doing right by customers; we care about our mission, and you should, too!
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$264,000
—
$330,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Indonesia
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.
About the Client
The client is a
small Singapore-based agency
building a remote Indonesian team to support its Singapore-based core team. The business is client-service driven, with multiple accounts running simultaneously.
You’ll work closely with
the Co-Founder, Accounts lead, and Managing Director
, who is directly involved in hiring and finance. Because the team places a strong emphasis on accuracy and processes, the ideal candidate should be reliable, detail-conscious, and proactive in keeping things organized.
About the Role
We are looking for an organized and detail-oriented
HR & Finance Administrator
to join a small Singapore-based agency that is building a remote Indonesian team.
In this role, you’ll support both
HR administration and day-to-day finance operations
, working closely with the Co-Founder, who oversees accounts and company management. This is a hands-on role suited to someone who is comfortable managing employee matters, financial documentation, records, and multiple tasks at once.
Location:
Indonesia, ideally Surabaya
Work Arrangement:
Full-time, Remote
Working With:
Singapore-based team
Responsibilities
Handle HR administration, including onboarding and offboarding.
Manage leave, attendance, payroll coordination, and staff claims.
Maintain employment documentation and employee records.
Prepare invoices and track payments.
Handle accounts payable and receivable.
Assist with basic bookkeeping and coordinate with the company accountant.
Prepare quotations, invoices, purchase orders, and other financial documentation.
Coordinate with vendors and support general office administration.
Maintain accurate records and ensure HR and financial processes are completed in a timely manner.
Work closely with the Singapore-based team across multiple client accounts.
Requirements
Organized, detail-oriented, and process-minded.
Comfortable handling both
people and numbers
.
Good written and spoken English.
Proficient in
Microsoft Word and Excel
.
Comfortable preparing documents, maintaining records, and working with spreadsheets.
Able to manage multiple tasks and accounts while maintaining accuracy.
SME experience is a plus.
Based in Indonesia, ideally
Surabaya
.
Benefits
Competitive salary.
Work with
fast-scaling, premium brands
Fully remote role
with a dynamic, growth-driven team
Clear opportunities for
career growth and advancement
Location: Serbia; Georgia; Armenia; Belarus; Kazakhstan
Libertex Group Overview
Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends.
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.
A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.
We build innovative fintech so people can #TradeForMore with Libertex.
Job Overview
We’re looking for a Senior Accountant to take responsibility for accounting and financial reporting across several Group entities. The role will focus on IFRS consolidation, month-end closing, reconciliations, audit support, and preparation of management and shareholder reporting, with close collaboration across finance teams and external service providers.
Responsibilities
Maintain full accounting process for certain legal entities within the Group;
Support the monthly consolidated IFRS accounts closing process in SAP including:
- monthly check of the closing of stand-alone accounts of all Group companies for accuracy and completeness;
- reconciliations of balances with external counterparties (Payment Systems, vendors);
- reconciliations of turnovers and balances with other internal systems;
- reconciliations of intercompany turnover and balances;
- resolving all accounting irregularities and discrepancies.
Maintain compliance of the consolidated financial reporting with internal policies and procedures and reporting deadlines;
Prepare monthly consolidated and projects Reporting package (BS; PL; etc) for the management and shareholders;
Communicating with the service providers in terms of reporting and tax compliance;
Full support of the audits of consolidated and standalone financial statements of the companies in the different jurisdictions; handle auditors' requests in regard to the audit of the consolidated financials;
Provide explanations and supporting documents; review of proposed audit adjustments.
Handling ad-hoc requests from management and other departments.
Requirements
Higher education in economics and/or accounting;
3+ years of experience as an IFRS manager / financial manager with consolidation responsibilities;
Experience of working in a SAP B1 and 1C accounting system is an advantage;
English B2+;
Experience in Forex industry is a huge advantage;
Any related certificates (ACCA, CPA, CIMA etc) are also advantageous.
Benefits
Quarterly bonuses based on Company performance
Generous relocation package for the employee and their immediate family
Medical Insurance Plan with coverage for the employee and their immediate family from day one
24 working days of annual leave
Yearly reimbursement of travel expenses for the employee and family's flight home
Corporate events and team building activities
Udemy Business unlimited membership & language training courses
Professional and personal development opportunities in a fast-growing environment
Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.
Location: Riyadh, Saudi Arabia
Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features.
Responsibilities
Work closely with sales/business development team to explore sales opportunities for company’s product suite.
Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
Generate product demo scripts & scenarios and orchestration of product demo/workshop.
Manage, coordinate and execute complete bidding process of RFI and RFPs.
Develop statement of work and other contractual documents as required.
Complete any other tasks that may reasonably be required from time to time.
Requirements
Fluency in Arabic and English is a must.
Self-Initiation and know-how-to-know skills.
High level of performance.
Outstanding leadership qualities and team building skills.
Excellent communication capabilities.
Creative problem-solving skills.
Detail oriented and highly organized.
Excellent follow-up skills.
Bold travel schedule (up to 30%).
Strong written and verbal communication skills to represent the company in a favorable manner.
Highly motivated and able to influence and motivate others.
Ability to work under pressure.
Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies.
Good knowledge of global real-time, rails, retail payments and payments landscape.
Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA.
Good knowledge of the Saudi Arabian and GCC banking and payments landscape is highly preferred.
Hands on experience to preparing power point presentations, document and analysis report.
Ability to initiate conversations and make a lasting impact.
Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.
Location: Kuwait City, Kuwait
Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features.
Responsibilities
Work closely with sales/business development team to explore sales opportunities for company’s product suite.
Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
Generate product demo scripts & scenarios and orchestration of product demo/workshop.
Manage, coordinate and execute complete bidding process of RFI and RFPs.
Develop statement of work and other contractual documents as required.
Complete any other tasks that may reasonably be required from time to time.
Requirements
Fluency in Arabic and English is a must.
Self-Initiation and know-how-to-know skills.
High level of performance.
Outstanding leadership qualities and team building skills.
Excellent communication capabilities.
Creative problem-solving skills.
Detail oriented and highly organized.
Excellent follow-up skills.
Bold travel schedule (up to 30%).
Strong written and verbal communication skills to represent the company in a favorable manner.
Highly motivated and able to influence and motivate others.
Ability to work under pressure.
Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies.
Good knowledge of global real-time, rails, retail payments and payments landscape.
Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA.
Good knowledge of the Kuwait and GCC banking and payments landscape is highly preferred.
Hands on experience to preparing power point presentations, document and analysis report.
Ability to initiate conversations and make a lasting impact.
Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.
Location: Dammam, Saudi Arabia
We are looking for an experienced
IT Solution Analyst – Business Solutions
to support the
eMarketPlace
platform and related digital commerce solutions.
The role will be responsible for understanding business requirements, translating them into scalable technology solutions, supporting solution design and implementation, and working closely with business and technology stakeholders to deliver effective
eCommerce and marketplace capabilities
.
The ideal candidate should have strong experience in
eMarketPlace solutions, commerce solutions, eCommerce platforms, CommerceTools, MACH architecture, guided buying, and eCatalogue solutions
.
Key Responsibilities & Accountabilities
Analyze business requirements and translate them into functional and technical solution requirements.
Support the design, implementation, and enhancement of
eMarketPlace and eCommerce solutions
.
Work closely with business stakeholders to understand business processes, pain points, and future requirements.
Define solution approaches that align with business objectives, enterprise architecture, security, integration, and technology standards.
Support the implementation and optimization of
CommerceTools
and other commerce-related platforms.
Work with solution architects, developers, product owners, vendors, and business teams throughout the solution lifecycle.
Analyze existing systems and processes and identify opportunities for improvement, automation, and digital transformation.
Support
MACH architecture
principles, including Microservices, API-first, Cloud-native, and Headless approaches.
Support
guided buying
capabilities and digital procurement/customer purchasing journeys.
Define and document requirements for
eCatalogue
solutions, product information, pricing, availability, and related marketplace capabilities.
Develop functional specifications, user stories, process flows, use cases, and acceptance criteria.
Support integration requirements between the marketplace/eCommerce platform and enterprise systems such as ERP, CRM, PIM, payment, logistics, identity, and other business applications.
Participate in solution evaluations, technical discussions, proof-of-concepts, and vendor assessments.
Work with development and testing teams to ensure that delivered solutions meet business and functional requirements.
Support system testing, UAT, defect resolution, deployment, and post-production stabilization.
Identify risks, dependencies, gaps, and opportunities associated with proposed solutions.
Ensure that solutions are scalable, secure, maintainable, and aligned with enterprise technology standards.
Prepare solution documentation and maintain relevant technical and functional artifacts.
Provide ongoing support and continuous improvement for eMarketPlace and commerce solutions.
Requirements
5–7 years of relevant experience
in IT business solutions, solution analysis, eCommerce, digital commerce, marketplace, or related domains.
Strong experience with
eMarketPlace solutions and commerce platforms
.
Hands-on or strong functional experience with
CommerceTools
.
Strong understanding of
eCommerce and digital commerce architectures
.
Experience with
MACH architecture
and modern headless commerce concepts.
Experience with
guided buying
and digital purchasing/procurement journeys.
Experience with
eCatalogue
solutions and product/catalog management.
Experience gathering, analyzing, documenting, and translating business requirements into technology solutions.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Backend Staff Engineer at Fanatics Core, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact on both your immediate team and the broader mobile team. Lastly, you are user-obsessed and know how to drive features from the backend all the way to the frontend.
We own the Fanatics App, the brand-forward application of Fanatics that encompasses elements of all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a new Sports platform. Fundamentally, we are one team in everything we do from the user experience to coding and architecture. In order to deliver on our Customer Promise, we use best in class technologies; thus allowing platforms to be as up to date as possible so that we can rapidly deliver and innovate in this exciting new market.
Every time a fan places a bet, earns a reward, or checks out on Fanatics — Fanatics Core made that possible. We build the shared foundations — identity, payments, loyalty, wallet, data, and platform — that power sports betting, ecommerce, collectibles, and beyond. We supercharge the business by providing products and capabilities so that teams can focus on what matters most: building delightful experiences for the fans.
Responsibilities
Drive the development, testing, documentation, and deployment of high-quality, scalable software into production
Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization
Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement
Define and enforce engineering principles, guidelines, and best practices
Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability
Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues
Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects
Conduct and elevate code reviews, sharing expertise to enhance code quality
Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns
Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization
Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
7+ years of experience
building highly scalable, performant and evolvable backend distributed systems; proficiency in Spring with Kotlin and/or Java is a plus.
Demonstrated ability
to drive best practices in backend development and mentor others in effective coding and architectural strategies, such as clean code, hexagonal/layered architectures, domain driven design and other design and architectural patterns
Knowledge of observability practices
, including logging, monitoring, and tracing in distributed systems.
Expertise in Agile software delivery
, with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success.
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Strong Experience
in the sports industry, gaming and content delivery
Highly effective
with Kotlin, Java and/or Go
Expertise in messaging technologies
such as Kafka or Amazon SQS, with a solid understanding of event-driven architectures.
Comfortable working with
Cloud Native and Infrastructure as Code, like Kubernetes, Helm and Terraform
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,000
—
$235,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote | North America or Europe
ABOUT SQUADS
Squads is a financial technology company building products and APIs for the stablecoin economy. We build on open infrastructure, global money, and internet capital markets to deliver better financial services to businesses, individuals, and developers.
Our products span the company’s mission: Squads Multisig helps teams secure and manage assets on Solana; Altitude gives businesses a global account to run their financial operations; and Fuse brings stablecoins and tokenized assets to personal finance.
More than 450 teams use Squads Multisig to secure over $10 billion in value. Our investors include Haun Ventures, Multicoin Capital, Electric Capital, Coinbase Ventures, Toly, Mert, and others.
THE ROLE
You’ll own product and infrastructure security across Squads, working closely with our Head of Security, CTO, and engineering leads across Multisig, Altitude, Fuse, and the infrastructure that powers them. That means being in the room when systems are designed, reviewing code before it ships, and driving every finding to verified closure.
This is a hands-on role. You’ll read code, write threat models, and build the tooling and standards that make the secure path the default as engineering grows. We’re looking for a senior practitioner who can tell engineers what to fix and why, and hold the line on what matters without slowing the team down.
WHAT YOU’LL OWN
DESIGN & CODE REVIEW
- Join product and engineering calls as the security reviewer, raising concerns while designs are still cheap to change
- Lead threat modeling and security design reviews for new products, features, and infrastructure changes
- Perform hands-on secure code review across backend services, APIs, frontends, and Solana programs, with a focus on authentication, authorization, and access control
VULNERABILITY MANAGEMENT
- Own the full lifecycle for findings from audits, pentests, code scanning, and bug bounty: triage, prioritization, remediation tracking, and fix verification
- Set severity and SLA standards, and hold the team to them
- Run bug bounty intake, validate external reports against source, coordinate with audit partners, and scope internal assessments
SECURE SDLC & INFRASTRUCTURE
- Tune and extend SAST, dependency, secrets, and container scanning in CI/CD so engineers trust the signal
- Review IAM, network controls, encryption, and secrets management across our cloud environments, including API key ownership, permissions, and rotation
- Assess what internal AI tools, MCP integrations, and agents can reach in production, and scope their access to what they need
- Define product security standards, review checklists, and developer guidance that scale with the team
YOU MIGHT BE RIGHT FOR THIS IF
- You’ve been the senior security partner to engineering leadership, and teams sought out your review instead of routing around it
- You find business logic, authorization, and race condition bugs by reading code, and you know where scanners go blind
- You use LLMs and agents to cover far more code than one person could, and you know where the models miss
- You rank findings by what an attacker could actually do with them, and your write-ups tell engineers exactly what to change
- You’ve worked where security failures carry direct financial impact: fintech, crypto, payments, or stablecoins
- You’ve built a security function early, when the process and tooling still needed to be defined
- You pick your battles, and engineers ship faster with you in the room
REQUIREMENTS
- 8+ years in product security, application security, or security engineering, built on a software engineering foundation
- Ownership of threat modeling and architecture review for complex financial or distributed systems, with the standing to shape design decisions
- A track record of finding critical, non-obvious vulnerabilities in large production codebases (TypeScript, Rust, Go, or Python), including through LLM and agent-based review workflows you built and ran
- Experience building and running a vulnerability management program or bug bounty end to end, including the CI/CD scanning that feeds it
- Deep expertise in IAM, secrets management, network controls, and container security on AWS or a comparable provider
- Strong written communication and the judgment to work independently
- Experience reviewing Solana programs (Rust/Anchor) or working at an audit firm, cryptography and key management (HSMs, MPC, PKI), offensive testing across web and mobile, red teaming AI systems, or supporting SOC 2 from the product side is a plus.
WHY THIS MIGHT BE INTERESTING
Most product security roles sit downstream of engineering, reviewing what’s already been decided. This one sits in the room. You’ll shape how a self-custody platform, a business account, a consumer app, and the infrastructure under all of them get built, across Solana programs and traditional backend services alike.
The stakes are concrete: a missed authorization check here moves money. You’ll work directly with our Head of Security and CTO, with the ownership to build the product security program while operating it.
Small team, high standards. Learn more about our core values here https://squads.xyz/company.
Asia
ОфисNairobi; Kenya
ОфисOptional offices and relocation support
ГибридseniorOptional offices and relocation support
ГибридOptional offices and relocation support
Vienna, Austria
headNew York, NY; San Francisco, CA; For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program; For candidates outside of these areas, you may be eligible for our relocation assistance program
УдалённоIndonesia
УдалённоseniorSerbia; Georgia; Armenia; Belarus; Kazakhstan; Generous relocation package for the employee and their immediate family