Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
We are looking for a proactive and passionate Marketing Executive to support the growth of our client's medical skincare portfolio. You will be responsible for executing marketing initiatives, conducting product training, supporting product launches, and working closely with the sales team to increase brand awareness and business growth.
Key Responsibilities
Plan and execute marketing campaigns and promotional activities.
Conduct product training for internal teams and healthcare professionals.
Support product launches, workshops, exhibitions, and marketing events.
Develop marketing materials and coordinate digital marketing activities.
Work closely with the sales team to drive product awareness and achieve business objectives.
Monitor market trends, competitor activities, and customer feedback.
Requirements
Bachelor's Degree in Marketing, Business, Life Sciences, Pharmacy, Biomedical Science, or a related field.
2–3 years of marketing experience, preferably in medical aesthetics, medical skincare, healthcare, pharmaceutical, or medical device industries.
Strong presentation and communication skills.
Proficient in Microsoft Office.
Willing to travel when required.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
Our client is looking for a Logistics Coordinator to support daily import, export, inventory, and shipping operations.
You will work closely with the warehouse, sales, finance, suppliers, and regional teams to ensure goods and shipments are processed accurately and on time.
Key Responsibilities
Process goods receiving and inventory transactions in SAP.
Prepare import, export, and shipping documents.
Coordinate shipments with warehouse teams, suppliers, and freight forwarders.
Process stock transfers, loan orders, and return shipments.
Check freight, shipping, and duty invoices for accuracy.
Manage marine insurance declarations and assist with claims when required.
Maintain proper shipping and inventory records for audit purposes.
Support stock counts, inventory audits, and other logistics projects.
Perform other operational and administrative duties as assigned.
Requirements
Diploma or Degree in Logistics, Supply Chain, Business Administration, or a related field.
1–3 years of experience in logistics, shipping, inventory, or order coordination.
Experience with SAP or other ERP systems is preferred.
Good knowledge of Microsoft Excel and Microsoft Office.
Good command of English, both written and spoken.
Familiarity with AI tools such as ChatGPT, Microsoft Copilot, or Gemini is an advantage.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
We are seeking motivated and results-driven individuals to join our client's team as Business Development Executive. In this role, you will be responsible for promoting medical aesthetic equipment brands to medical professionals in Malaysia. The Business Development Executive role is ideal for someone who is passionate about making a difference in people's lives through innovative medical aesthetic solutions.
Key Responsibilities
Develop and execute effective sales strategies for medical aesthetic equipment to achieve sales targets
Build and maintain relationships with healthcare professionals and clients
Conduct demonstrations to showcase the benefits and features of medical aesthetic equipment
Provide clients with information, including usage instructions and safety precautions
Identify potential clients and generate new business opportunities
Attend industry conferences and trade shows to generate leads and expand the customer base
Collaborate with internal teams to ensure timely delivery of equipment and parts and resolve any customer issues
Key Requirements
Proven experience as a sales representative in the medical industry
Knowledge of medical aesthetic equipment will be an advantage
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Ability to build and maintain strong relationships with healthcare professionals and clients
Results-driven mindset with a proven track record of meeting and exceeding sales targets
Ability to work independently and as part of a team
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Sondel Family Vet Clinic East - Madison, Wisconsin
POSITION SUMMARY:
The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services. Schedules client visits and drives the flow of clients and pets through the hospital to aid the productivity of the veterinary medical team. Ensures good communication with the clients, and coordinates the care of the pets, influencing clients to return and refer their friends and families.
We are looking for a full time hire at our Sondel Family Vet Clinic West location at 1848 Waldorf Blvd. We are looking for varied availability Monday, Tuesday, Wednesday from 8am to 5:30pm, Thursdays from 11am to 7pm, and Fridays from 8am to 4pm.
WHAT YOU’LL DO (Essential Functions):
• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun
• Maintain knowledge of the services the hospital provides and utilizes the information to promote the hospital’s services and products to existing and prospective customers
• Welcome clients and pets, ensuring that they are comfortable in the hospital, and educating the clients about preventative care and pet health needs
• Assist incoming clients. Document and enter the pet’s history, requested services, and other pertinent information within the practice management software
• Direct the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team
• Answer basic questions from clients on the phone and in person, act as an initial triage to determine patient’s service needs. Refer the patient to the appropriate veterinary staff as needed
• Schedule client appointments and follow-up exams. Work with Veterinarian(s) and veterinary staff as needed to ensure optimal scheduling
• Assist outgoing clients by providing all necessary instructions, information, and invoices
• Dispense prescription items per the Veterinarian's instructions and sells retail products
• Responsible for cash management including accepting payments for products and services provided. Perform daily reconciliation of the cash drawer
• Respond to customer complaints in a professional, courteous manner and act satisfactorily to resolve the problem
• Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets
• Comply with all practice policies, quality assurance guidelines, and minimum standards of care
• Perform other duties and projects as requested
WHAT WE’RE LOOKING FOR (Essential Qualifications):
Education
:
• High School Diploma or GED required
Professional Licenses/Certifications:
None
Experience:
• 1+ years experience in retail sales or customer service preferred
• Experience in a medical facility desired
Knowledge, Skills and Ability:
• Ability to provide effective customer service principles
• Basic knowledge of medical terminology
• Basic proficiency with a variety of computer programs including Microsoft Office Suite
• Basic written, verbal, and active listening communication skills
• Strong customer relations and interpersonal skills
• Exercises tact and diplomacy in dealing with sensitive issues and situations
• Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Strong organizational and time management skills
• Effectively and quickly responds to requests in a proactive manner
• Strong attention to detail and high level of accuracy
PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear.
The team member must frequently use a computer for long periods of time. Specific vision
abilities are required to do this job including close vision. This position requires walking and/or
standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be
exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is
exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with
assistance. Must be able to work flexible hours including evenings and weekends.
About Lakefield
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Location: Remote - USA
Own the white space. Step into critical ownership gaps. Build what the company needs next.
Clover is entering a period of meaningful build. As the company pushes forward on a set of important strategic priorities, we need leaders who can help translate vision into operating reality. Some of this work will involve standing up new capabilities. Some will involve shaping and accelerating critical initiatives that cut across functions. All of it will require leaders who can bring structure, judgment, and momentum to areas that matter disproportionately to Clover’s future.
We’re hiring a senior operator into Innovation & Delivery to help bring the CEO’s vision to life in some of the company’s most important areas of development. This is a high-leverage operating role for someone who can step into emerging priorities, build the right operating model, align leaders around clear decisions, and help turn new ideas into durable parts of the business.
This role is designed for builders and systems thinkers: people who are energized by creating clarity, shaping how work gets done, and helping a company develop new muscles at moments that matter.
As a
Senior Director, Innovation & Delivery
, you will:
Step into Critical Ownership Gaps:
Serve as the interim business-side leader for a major initiative or strategic domain where ownership is missing, fragmented, or still emerging.
Build the Operating Model:
Create the structure, decision cadence, working model, and accountability mechanisms required to make the work durable.
Harness AI & Emerging Technology:
Identify, architect, and deploy AI-powered tools and approaches to accelerate execution and unlock solutions to some of the hardest, most intractable problems in healthcare — from care gap closure to operational efficiency to member outcomes.
Drive Business Outcomes, Not Just Activity:
Own the work through measurable progress and concrete results — not just coordination, reporting, or process management.
Stabilize and Scale Underbuilt Areas:
Bring order, momentum, and clarity to important domains that need to be built, stabilized, or materially reshaped.
Lead Through Ambiguity:
When the path is unclear, define it. When ownership is diffuse, consolidate it. When a function or initiative is stuck, unblock it.
Prepare the Long-Term Handoff:
Help transition the work to a durable long-term owner, team, or org structure once the model is working.
Success in this role looks like:
First 90 days:
Build a sharp understanding of Clover’s business model, operating context, and leadership dynamics; take ownership of a critical initiative or domain; clarify scope, decisions, and near-term priorities.
First 6 months:
Create visible traction in a high-priority area by stabilizing execution, improving decision quality, and building the core operating model needed to move the work forward.
First year:
Deliver meaningful business outcomes, establish a stronger and more durable ownership model, and leave behind a function, initiative, or system that is materially stronger than you found it.
You should get in touch if:
You’ve built your career in elite, high-judgment environments — for example 10+ years in investing, consulting, business operations, strategy, startup leadership, or other highly selective operator tracks.
You have the pattern recognition to quickly diagnose messy business problems and the range to move from strategy to operating detail without losing altitude.
You are not looking to run an IT transformation office, manage a PMO, or operate as a process administrator.
You are a
builder
: you like creating structure where none exists, designing operating systems that hold up in the real world, and turning ambiguity into durable execution.
You are a systems thinker: you naturally see how incentives, decisions, interfaces, and organizational design interact — and you know how to reshape them.
You’ve taken on ambiguous, high-stakes work with incomplete information and still driven it to a real outcome.
You are credible with senior executives and can work effectively with leaders across the company, including the CEO, Chairman, and OpCo.
You are comfortable stepping into roles that are intense, temporary, and highly leveraged — where the expectation is to build, stabilize, and transition, not simply to advise.
You care more about solving consequential business problems than about protecting a narrow functional lane.
Benefits Overview
:
Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks
:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover
: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$200,000
—
$250,000 USD
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
Our client is seeking motivated and results-driven individuals to join their team as a Business Development Executive. In this role, you will be responsible for promoting skin care brands to medical professionals in Malaysia. The Business Development Executive role is ideal for someone who is passionate about making a difference in people's lives through innovative medical aesthetic solutions.
Key Responsibilities
Develop and execute effective sales strategies for products to achieve sales targets
Build and maintain relationships with healthcare professionals and clients
Conduct product demonstrations to showcase the benefits and features of medical aesthetic products
Provide clients with product information, including usage instructions and safety precautions
Identify potential clients and generate new business opportunities
Attend industry conferences and trade shows to generate leads and expand the customer base
Collaborate with internal teams to ensure timely delivery of products and resolve any customer issues
Key Requirements
Proven experience as a sales representative in the medical industry
In-depth knowledge of medical aesthetic products, including their use, benefits, and potential side effects
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Ability to build and maintain strong relationships with healthcare professionals and clients
Results-driven mindset with a proven track record of meeting and exceeding sales targets
Ability to work independently and as part of a team
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Remote-Texas; Remote-Florida; Remote-North Carolina; Remote-Arizona; Remote
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
UiPath is scaling its Healthcare & Life Sciences business across Healthcare Provider organizations — health systems, hospitals, and ambulatory networks — and we are hiring a senior industry leader to help define where the provider market is today, where it is going next, and how UiPath wins repeatedly at scale.
This is a hands-on, action-oriented industry role for someone who has lived inside hospitals, health systems, or provider operations and wants to apply that experience to shape executive conversations, inform product direction, and build repeatable, high-impact sales motions.
This role does not carry a sales quota and is not a product management role. Success is measured by clarity, repeatability, and impact on growth.
WHAT YOU'LL DO AT UIPATH
Build a clear point of view on the Healthcare Provider market
- Systematically document:
- What health systems, hospitals, and ambulatory networks are doing today
- Common patterns and use cases across provider organizations — from revenue cycle and patient access to clinical operations, care management, and workforce
- Develop a clear, defensible POV on what provider organizations should be doing next to drive repeatable outcomes under margin pressure, workforce shortages, and value-based care demands
- Translate your market POV into clear, repeatable sales plays aligned to specific buyer personas (CFO, CIO, Chief Nursing Officer, VP Revenue Cycle, VP Clinical Operations) and business outcomes
- Equip sales teams with structured narratives that resonate with health system executives
Analyze opportunity size and prioritization
- Partner with Sales, Strategy, and Product to:
- Estimate TAM for priority provider use cases and plays (e.g., revenue cycle management, prior authorization, denials management, patient access/scheduling, clinical documentation, care coordination, discharge planning, EHR interoperability)
- Help prioritize functions, workflows, and care settings based on impact, scale, and repeatability to the portfolio
- Provide structured, evidence-based input into product strategy:
- What are the highest-impact areas that will drive business value for health systems and hospitals
Drive executive-level customer engagement
- Engage senior leaders across health systems and provider organizations as a peer advisor
- Contribute to outcome-focused conversations across our provider portfolio
- Be used strategically to drive industry credibility and to accelerate decision-making
WHAT YOU'LL BRING TO THE TEAM
- 10+ years in healthcare, with deep, hands-on experience inside Provider organizations (health systems, hospitals, or ambulatory networks); exposure to Payer, BioPharma, or Medical Device environments is a plus
- Leader with experience in provider-side functions such as Revenue Cycle, Clinical Operations, Care Management, Patient Access, Enterprise IT, or Compliance
- Experience driving or influencing large-scale transformation initiatives inside a health system or hospital environment
- Familiarity with the EHR and interoperability landscape (e.g., Epic, Oracle Health/Cerner) and provider regulatory/reimbursement dynamics (e.g., CMS, value-based care, HIPAA)
Ideal backgrounds (You may come from:)
- Digital transformation or operational leadership roles inside health systems, hospitals, or ambulatory networks
- Industry strategy or principal roles at healthcare software companies serving Provider organizations
- Healthcare-focused consulting roles with accountability for outcomes in provider settings
What distinguishes you
- You are action-oriented and comfortable within ambiguity
- You naturally document, structure, and synthesize what you see
- You think in patterns, plays, and leverage points
- You can connect market insight to commercial opportunity
- You influence without needing formal ownership
This role is not:
- A quota-carrying sales role, product management role, solution architecture or engineering role, or passive advisory or evangelist position
- This role exists to turn insight into execution
Success looks like
- Clear, documented Healthcare Provider POVs used across the company
- Repeatable sales plays adopted by teams globally
- Product decisions informed by real customer evidence from health systems and hospitals
- Health system executives who view UiPath as a long-term strategic partner
#LI-BS1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Canada Remote; Toronto, Canada
Workplace: Remote
ABOUT FINNI HEALTH
Finni Health is building the operational and technology infrastructure that powers the next generation of behavioral healthcare. We partner with ABA clinic owners to help them build thriving practices while improving access to care for children and families.We provide the infrastructure for BCBAs to actually do it - credentialing, payer contracting, revenue cycle, HR, compliance, and the software that ties it together - so they can focus on delivering care to kids with autism instead of fighting insurance companies.
Since launching, Finni has grown 400%+ while approaching profitability and is backed by world-class investors including General Catalyst.
About the Role
Payroll is one of the most important promises we make. Every pay cycle, more than 1,000 W-2 employees across multiple states - plus the practice owners we serve - count on being paid accurately and on time. As our Payroll Manager, you will own that promise end to end.
You will run payroll in Rippling, manage Finni's payroll-tax accounts, oversee Rippling's filings and payments, lead payroll-related reconciliations and audits, and build the scalable, AI-enabled processes that let the payroll function grow as fast as the business does. This is a high-ownership role on our Finance & Operations team, with direct visibility into how a fast-scaling healthcare company runs.
Candidates may live in the United States or Canada, but substantial hands-on U.S. multi-state payroll experience is required.
What You'll Do
Payroll Operations & Compliance
• Own scheduled and off-cycle payroll runs in Rippling for 1,000+ W-2 employees across multiple states - validating timekeeping, compensation changes, garnishments, deductions, and final pay each cycle
• Perform pre- and post-payroll reviews, variance analysis, and funding validation; reconcile payroll to bank, tax, benefits, retirement-plan, and general-ledger records
• Administer approved payments to practice owners and other nonemployees, supporting year-end information reporting (Forms 1099)
• Manage our federal, state, and local payroll-tax accounts - registrations, closures, SUI rates, filing frequencies, and authorizations - as we enter new states
• Oversee filings and payments completed by Rippling, and drive tax notices, amendments, penalties, and credits to documented closure
• Lead quarter-end and year-end activities (Forms 941 and 940, W-2/W-3, applicable Forms 1099), and serve as the primary escalation point for employee and practice-owner payroll questions
Reconciliations & Audits
• Lead recurring insurance reconciliations, matching carrier invoices against enrollments, employee deductions, and employer contributions so we are charged exactly what we owe
• Own 401(k) reconciliations - deductions, contributions, loan repayments, recordkeeper funding - and support annual testing, Form 5500 preparation, and the independent plan audit
• Coordinate annual workers' compensation premium audits, preparing payroll exposure by state, location, and classification code, and drive findings to resolution with Finance, People Operations, brokers, and carriers
Systems, AI & Automation
• Serve as Finni's Rippling system owner - configurations, permissions, reporting, internal controls, role-based access, and audit-ready records
• Build the payroll knowledge base into the company's single source of truth: policies, state requirements, and standard operating procedures
• Design and deploy agentic AI workflows that answer routine payroll questions automatically and route sensitive, employee-specific cases for human review
• Automate recurring work - agency notice triage, reconciliations, audit prep, reporting - so payroll scales without scaling headcount, and track accuracy, timeliness, and open-notice counts to prove it
What You Bring
• 4+ years of hands-on U.S. payroll experience, including 2+ years independently owning full-cycle, multi-state payroll for 500+ W-2 employees (1,000+ strongly preferred)
• Deep command of federal, state, and local payroll tax - SUI, wage-and-hour, garnishments, final pay, year-end reporting - with direct experience maintaining state tax accounts, overseeing provider-filed returns, and resolving agency notices
• Experience with quarter-end and year-end processing, payroll accounting, internal controls, and general-ledger reconciliation
• Hands-on experience with benefits, 401(k), and workers' compensation reconciliations or audits
• Rippling or another modern payroll and HRIS platform, plus advanced Excel or Google Sheets and confidence with large payroll datasets
• Demonstrated use of AI or automation tools to build something that shipped - a knowledge base, workflow, bot, or script that other people actually use
• Based in the United States or Canada, able to work core U.S. business hours and meet firm payroll deadlines
Who You Are
• Relentless about accuracy. You reconcile, you double-check, and you find the error before anyone else does.
• You'd rather build the system than run the errand. Handed a manual process, your instinct is to document it, then automate it.
• You close loops. An open agency notice bothers you until it's resolved. You chase things down rather than logging them and moving on.
• You operate without a playbook. We're growing fast and entering new states. You're comfortable being the person who figures it out - and then writes it down so the next person doesn't have to.
Nice to Have
• Direct Rippling administration or implementation experience
• Healthcare, ABA, multi-clinic, multi-entity, or large hourly-workforce experience
• Experience with practice-owner or other nonemployee payment programs at scale
• Certified Payroll Professional (CPP) designation
• Experience building knowledge bases, workflow automation, or AI-enabled tools in a payroll or finance context
Why Finni
• Own and shape a mission-critical function end to end at a high-growth company backed by General Catalyst and approaching profitability
• Build a modern, AI-first payroll operation - the processes you design will define how we scale
• Work with meaningful autonomy and direct exposure to company leadership
• Help provider-led ABA practices grow and deliver exceptional care to families
Finni Health is an equal opportunity employer. We consider qualified applicants without regard to any characteristic protected by applicable law. Reasonable accommodations are available throughout the hiring process
Location: US Remote
Workplace: Remote
ABOUT FINNI HEALTH
Finni Health is building the operational and technology infrastructure that powers the next generation of behavioral healthcare. We partner with ABA clinic owners to help them build thriving practices while improving access to care for children and families.We provide the infrastructure for BCBAs to actually do it - credentialing, payer contracting, revenue cycle, HR, compliance, and the software that ties it together - so they can focus on delivering care to kids with autism instead of fighting insurance companies.
Since launching, Finni has grown 400%+ while approaching profitability and is backed by world-class investors, including General Catalyst.
About the Role
Payroll is one of the most important promises we make. Every pay cycle, more than 1,000 W-2 employees across multiple states - plus the practice owners we serve - count on being paid accurately and on time. As our Payroll Manager, you will own that promise end to end.
You will run payroll in Rippling, manage Finni's payroll-tax accounts, oversee Rippling's filings and payments, lead payroll-related reconciliations and audits, and build the scalable, AI-enabled processes that let the payroll function grow as fast as the business does. This is a high-ownership role on our Finance & Operations team, with direct visibility into how a fast-scaling healthcare company runs.
Candidates may live in the United States or Canada, but substantial hands-on U.S. multi-state payroll experience is required.
What You'll Do
Payroll Operations & Compliance
• Own scheduled and off-cycle payroll runs in Rippling for 1,000+ W-2 employees across multiple states - validating timekeeping, compensation changes, garnishments, deductions, and final pay each cycle
• Perform pre- and post-payroll reviews, variance analysis, and funding validation; reconcile payroll to bank, tax, benefits, retirement-plan, and general-ledger records
• Administer approved payments to practice owners and other nonemployees, supporting year-end information reporting (Forms 1099)
• Manage our federal, state, and local payroll-tax accounts - registrations, closures, SUI rates, filing frequencies, and authorizations - as we enter new states
• Oversee filings and payments completed by Rippling, and drive tax notices, amendments, penalties, and credits to documented closure
• Lead quarter-end and year-end activities (Forms 941 and 940, W-2/W-3, applicable Forms 1099), and serve as the primary escalation point for employee and practice-owner payroll questions
Reconciliations & Audits
• Lead recurring insurance reconciliations, matching carrier invoices against enrollments, employee deductions, and employer contributions so we are charged exactly what we owe
• Own 401(k) reconciliations - deductions, contributions, loan repayments, recordkeeper funding - and support annual testing, Form 5500 preparation, and the independent plan audit
• Coordinate annual workers' compensation premium audits, preparing payroll exposure by state, location, and classification code, and drive findings to resolution with Finance, People Operations, brokers, and carriers
Systems, AI & Automation
• Serve as Finni's Rippling system owner - configurations, permissions, reporting, internal controls, role-based access, and audit-ready records
• Build the payroll knowledge base into the company's single source of truth: policies, state requirements, and standard operating procedures
• Design and deploy agentic AI workflows that answer routine payroll questions automatically and route sensitive, employee-specific cases for human review
• Automate recurring work - agency notice triage, reconciliations, audit prep, reporting - so payroll scales without scaling headcount, and track accuracy, timeliness, and open-notice counts to prove it
What You Bring
• 4+ years of hands-on U.S. payroll experience, including 2+ years independently owning full-cycle, multi-state payroll for 500+ W-2 employees (1,000+ strongly preferred)
• Deep command of federal, state, and local payroll tax - SUI, wage-and-hour, garnishments, final pay, year-end reporting - with direct experience maintaining state tax accounts, overseeing provider-filed returns, and resolving agency notices
• Experience with quarter-end and year-end processing, payroll accounting, internal controls, and general-ledger reconciliation
• Hands-on experience with benefits, 401(k), and workers' compensation reconciliations or audits
• Rippling or another modern payroll and HRIS platform, plus advanced Excel or Google Sheets and confidence with large payroll datasets
• Demonstrated use of AI or automation tools to build something that shipped - a knowledge base, workflow, bot, or script that other people actually use
• Based in the United States or Canada, able to work core U.S. business hours and meet firm payroll deadlines
Who You Are
• Relentless about accuracy. You reconcile, you double-check, and you find the error before anyone else does.
• You'd rather build the system than run the errand. Handed a manual process, your instinct is to document it, then automate it.
• You close loops. An open agency notice bothers you until it's resolved. You chase things down rather than logging them and moving on.
• You operate without a playbook. We're growing fast and entering new states. You're comfortable being the person who figures it out - and then writes it down so the next person doesn't have to.
Nice to Have
• Direct Rippling administration or implementation experience
• Healthcare, ABA, multi-clinic, multi-entity, or large hourly-workforce experience
• Experience with practice-owner or other nonemployee payment programs at scale
• Certified Payroll Professional (CPP) designation
• Experience building knowledge bases, workflow automation, or AI-enabled tools in a payroll or finance context
Why Finni
• Own and shape a mission-critical function end to end at a high-growth company backed by General Catalyst and approaching profitability
• Build a modern, AI-first payroll operation - the processes you design will define how we scale
• Work with meaningful autonomy and direct exposure to company leadership
• Help provider-led ABA practices grow and deliver exceptional care to families
Finni Health is an equal opportunity employer. We consider qualified applicants without regard to any characteristic protected by applicable law. Reasonable accommodations are available throughout the hiring process
Location: Yerevan, Armenia
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a
Senior Associate, Aggregate Reporting Physician
on a permanent basis.
Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career!
Position Overview:
The Senior Associate, Aggregate Reporting Physician position is responsible for developing, reviewing, and maintaining high-quality safety and pharmacovigilance documents that support the safety surveillance and regulatory compliance of consumer health products. It requires the ability to synthesize data from multiple sources, including individual case safety reports (ICSRs), aggregate safety data, clinical studies, epidemiological research, literature reviews, post-marketing surveillance, signal detection activities, and other safety data sources. The successful candidate will transform complex safety information into clear, concise, and scientifically accurate documents that support global pharmacovigilance activities and regulatory submissions and will work closely with Drug Safety, Medical Affairs, Regulatory Affairs, Clinical Development, Quality, and R&D teams to ensure consistent, evidence-based communication of product safety information.
Main Job Tasks and Responsibilities:
Prepare, review, and maintain pharmacovigilance and risk management documents for consumer health products.
Synthesize safety information from multiple sources, including: Individual Case Safety Reports (ICSRs), Aggregate safety data analyses, Clinical trial safety data, Post-marketing surveillance data, Epidemiology studies, Published literature, Signal detection and evaluation activities, Benefit-risk assessments, Health Authority Assessment Reports.
Draft and support the preparation of: Periodic Safety Update Reports (PSURs/PBRERs/PADERs), Ad Hoc Safety Reports, Development Safety Update Reports (DSURs), Signal assessment reports, Aggregate safety reports, Risk management documentation, Health authority responses, Safety narratives, Safety sections of regulatory submissions, Safety surveillance reports and presentations, Analysis and evaluation for the Safety Management Teams (SMT).
Collaborate with Safety Scientists, Medical Reviewers and others to evaluate emerging safety information and communicate findings effectively.
Assist in the interpretation of safety trends, potential signals, and benefit-risk considerations.
Support literature surveillance activities and summarize relevant safety findings.
Contribute to the development of safety conclusions and evidence-based recommendations.
Support the preparation, review, and analysis of risk management activities and reports.
Ensure all documents comply with global pharmacovigilance regulations, company SOPs, and applicable guidance documents.
Maintain high standards of scientific accuracy, consistency, grammar, and document quality.
Perform quality control reviews of safety documents and ensure timely delivery of assigned projects.
Support inspection and audit readiness activities through accurate documentation practices.
Education and Experience:
Advanced degree required: PharmD, PhD, MD, MPH, MS, or equivalent scientific discipline.
3–6 years of experience in pharmacovigilance, drug safety, medical writing, regulatory writing, or related pharmaceutical, consumer health, or medical device industries.
Experience preparing safety and pharmacovigilance documents preferred.
Familiarity with global pharmacovigilance regulations and safety reporting requirements.
Experience working in a matrixed environment with multiple stakeholders.
Strong understanding of: Clinical research methodologies, Epidemiology and biostatistics, Evidence-based medicine, Regulatory and scientific communication requirements, Safety and benefit-risk assessment principles
Expertise in literature evaluation and scientific data interpretation.
Ability to critically analyze multiple complex scientific information and identify key insights to drive product safety.
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with strong document formatting, data analysis, and presentation capabilities.
Excellent medical writing, editing, and proofreading skills.
Exceptional grammar, attention to detail, and document quality standards.
Strong analytical and critical thinking capabilities.
Effective project management and organizational skills
Exceptional Communication and Presentation Skills, with the ability to convey complex clinical and scientific information clearly and effectively to diverse audiences.
Ability to work independently while managing multiple priorities and deadlines.
Our Benefits:
Flexible Working Hours
Full performance and development process with end of year reviews
Team events and end of year party
Employee satisfaction survey - your feedback is important for continuous improvement
Health Insurance
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare!
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Location: Remote
Workplace: Remote
Our Team
Dandelion Health unlocks a layer of unexplored clinical depth that has been previously inaccessible at scale. By combining all the raw multimodal data from community health systems with validated AI models, we deliver regulatory-grade scientific insights and products that give teams the evidence to design better trials, enroll the right patients, and generate AI-powered insights that drive confident decisions across the development and commercial lifecycle.
Your Role
You are an ambitious and experienced Product Manager.
As the Staff Product Manager – Life Sciences, you will be responsible for defining and executing the product strategy for Dandelion’s life science data products. This role is hands-on and strategy-driven, focused on translating market and customer insights into a clear product vision, roadmap, and shipped outcomes.
You will lead product discovery and strategy efforts across Dandelion’s life science offerings - identifying high-leverage problems to solve, evaluating opportunities, and making prioritization decisions that balance customer needs, platform scalability, and long-term business impact.
You will work closely with commercial, engineering, and data science partners to define product requirements, shape technical approaches, and drive execution from concept through launch. Your focus will be on building scalable, repeatable data products rather than bespoke customer solutions.
This role is ideal for someone who enjoys owning product strategy end-to-end, thrives in ambiguity, and wants to operate at the intersection of life sciences, data infrastructure, and applied AI - with deep ownership over what gets built and why.
Finally, you are not afraid to get your hands dirty - this is a small, early-stage company with enormous ambitions and everyone pitches in to do everything.
You will report directly to the Chief Technology Officer.
Responsibilities
- Define and own the product vision and roadmap for Dandelion’s life science data products, aligning customer needs, technical feasibility, and business strategy.
- Lead product discovery and strategic research, including market analysis, problem validation, and targeted customer interviews to inform roadmap decisions.
- Identify high-impact opportunities to build scalable data products and applications for life science and clinical development use cases.
- Translate product strategy into clear product requirements, success metrics, and prioritization frameworks.
- Design and implement AI-enabled automation and workflows that improve data access, analysis, and clinical development processes for life science customers
- Partner closely with engineering and data science to shape technical approaches, make tradeoffs, and drive execution from concept through launch.
- Evaluate product performance and usage to iterate on features, improve outcomes, and guide future investment.
- Stay current on life sciences, clinical development, and clinical AI trends, using industry insight to inform product direction and differentiation.
Qualifications
- Bachelor's degree
- 7+ years total experience, 4+of proven experience building data products or platforms for life science or healthcare customers.
- Strong product discovery and strategy skills, including leading customer interviews and translating insights into roadmap decisions.
- Technical fluency, including comfort working with:
- Data infrastructure
- LLMs to build prototypes and demos
- Experience partnering closely with engineering and data teams to deliver complex products.
- Strong communication skills, with the ability to engage both technical and non-technical stakeholders.
- Comfortable operating in ambiguity and wearing multiple hats in an early-stage company
Preferred:
- Experience building 0→1 products or taking early products to scale for life science customers
- UX or product design experience, with strong intuition for customer workflows and usability.
- Prior data science or analytics experience.
Team Benefits
- Remote work and flexible hours. Availability needed for meetings, which we try to keep to a healthy minimum
- Complete wellness benefits including healthcare, dental, vision, PTO, sick days and more. Ask for details
- Professional development days to build your skills
- Collegial work environment
- Academic bent towards inquiry and problem solving but start-up speed and flexibility
- Great balance of focus time to work on projects but easy to access team members to discuss issues and work collaboratively
- Dandelion is a mission-driven company that is focused on improving patient care
Location: Remote - USA
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.
The Finance organization owns product strategy and bid development, long term profitable growth strategy and new market evaluation and execution, and strategic projects. In this role, you will report to the Chief of Staff to the CFO.
Clover Health is seeking a dynamic, strategic, and highly analytical leader to join our team as the Senior Manager, Medicare Product & Market Intelligence. This pivotal role is responsible for long-term profitable growth strategy, bid strategy and pricing, AEP planning, and execution of strategic projects.
Reporting to the Chief of Staff to the CFO, this role will lead the development and execution of Medicare growth, product, and bid strategies, bringing together financial, market, operational, and competitive insights to influence enterprise decisions. The Senior Manager will frame strategic options, recommend tradeoffs, and align cross-functional leaders around plans that support profitable growth.
This is an ideal opportunity for a strategic thinker who excels at complex problem-solving and can translate data into actionable, market-specific plans, and execution.
As a Senior Manager, Medicare Product & Market Intelligence, you will:
Bid Strategy & Program Management: Lead the annual bid development process, ensuring alignment between strategic goals, financial targets, and benefit design. Define the PBP-specific strategy considering positioning, growth potential, MCR targets, and service area. Recommend innovative supplemental benefit offerings.
Competitive Intelligence: Build and lead Clover’s competitive intelligence capability, integrating competitor enrollment, benefit design, pricing, market strategy, and broader industry trends into recommendations that shape product, bid, and market decisions. Develop scalable, AI-enabled tools and frameworks that enable ongoing use across the organization.
Product Strategy: Evaluate the performance and strategic fit of the product portfolio. Develop and present data-driven recommendations for product enhancements, repositioning, or new plan launches to achieve profitable growth.
Benefit Strategy: Shape detailed strategy for benefit changes, partner with Actuarial on financial impact and Growth team on sales impact and competitive positioning.
P&L Modeling: Develop and interpret multi-year scenario models to forecast membership growth and financial performance and inform long-term strategic decisions.
New Market Evaluation and Execution: Drive evaluation of new geographic markets. Develop and execute the playbook for market entry, defining resource needs, key milestones, and cross-functional ownership from initial analysis to operational launch (network adequacy, bid strategy, growth execution).
Performance Reporting: Oversee analysis and preparation for monthly business reviews in partnership with the Chief of Staff.
Special Projects: Lead the evaluation and strategy development for innovative partnerships and other priority growth initiatives. Execute and own projects end to end, from recommendation through implementation.
Success in this role looks like:
Successfully leading the annual bid process in partnership with the Chief of Staff, delivering a competitive and financially sound product portfolio that supports profitable membership growth.
Acting as a SME with Clover’s and competitor’s benefits, and working cross-functionally with Actuarial, Finance, Growth, and Operations to implement benefits.
Owning the development and launch of new, scalable AI-enabled tools and reports that provide actionable competitive intelligence to leadership and key business partners.
Creating robust enrollment and financial models that directly inform and influence the company's long-term growth strategy, including decisions on product design and new market entry.
You should get in touch if:
Bachelor’s degree in Finance, Economics, Business, Healthcare Administration, or a related field; MBA or other advanced degree highly preferred.
7-10+ years of experience in strategic planning, corporate development, finance, or management consulting, with a strong preference for experience within the Medicare Advantage or managed care industry.
Exceptional quantitative analysis skills; ability to build and manage high level multi-year financial and membership scenario models.
Deep understanding of Medicare Advantage economics, bid mechanics, and the drivers of profitable growth. Deep understanding of Medicare benefits and pricing.
Demonstrated experience leading market expansion or new product development projects from concept to execution.
Proven ability to analyze competitor strategies and market trends to inform business decisions.
Excellent project management skills and experience leading large-scale, cross-functional initiatives.
Outstanding communication and presentation skills, with the ability to distill complex information into clear, actionable insights for an executive audience.
A proactive, results-oriented mindset with the ability to thrive in a fast-paced, dynamic environment.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$129,200
—
$168,000 USD
Location: Remote (USA)
Workplace: remote
Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.
Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.
Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.
Why This Role Is Important to Arcadia
Arcadia’s data and analytics platform is used by hundreds of health systems, ACOs, payers, and life sciences organizations, touching tens of millions of patient lives. This role owns how our agentic capabilities perform at that same scale: accurate, transparent about their own confidence, and safe for the clinicians, care teams, and patients who depend on them.
As a staff-level individual contributor, you will own the product-layer decisions that shape agent behavior, including prompting, retrieval and context, memory and state, evaluation, and escalation, while partnering with Product and Engineering on the systems that support them. Your work will help Arcadia make evidence-based launch decisions and scale responsible AI that is steerable, trustworthy, and ready for real healthcare workflows.
What Success Looks Like
In 3 months
You have established a production-grounded baseline for priority agentic workflows, with documented failure modes, severity-weighted evaluation rubrics, and a clear measurement plan
You have mapped the current retrieval, context, memory, and escalation patterns and identified the highest-value opportunities to improve reliability, calibration, and cost
You have earned trust across Product and Engineering by turning production evidence into clear, actionable recommendations
In 6 months
What You'll Be Doing
Design and
iterate on
agent behavior across real, live workflows, including long-
horizon
, multi-turn agentic tasks
Design retrieval and context architecture so the right source data reaches a model in the right
structure
and agents
remain
grounded in real data rather than filling gaps with assumptions
Design memory and state handling across multi-turn and multi-agent flows,
determining
what is carried forward, summarized, or dropped and why
Create context and prompt templates that combine few-shot examples, structured formatting, and reasoning scaffolding for consistent agent behavior
Improve performance through prompting, tool-use strategy, and context construction,
validated
through direct experimentation rather than guesswork
Build and run evaluations against real production conditions to measure performance,
regressions
, failure modes, and edge cases
Author evaluation rubrics, quality heuristics, and thresholds that weight failures by severity and cost
,
not just frequency
,
and
monitor
those measures against production behavior
Design and
validate
escalation paths that route agents to human review based on confidence and uncertainty while preserving safety and consistency under adversarial and edge-case conditions
Design for cost-aware performance alongside latency, reliability, and accuracy through efficient context construction and tool-call economy
Evaluate and sign off on model changes by baselining current behavior, running comparative evaluations, and making the go/no-go call before a change reaches a customer
Maintain product-level AI documentation, including model cards, intended use, limitations, and known failure modes, so customer-facing teams work from actual agent behavior
Partner closely with Product and
product managers
to ensure agents are not just capable, but steerable, trustworthy, and ready to scale
What You'll Bring
Bachelors degree in Engineering or related field and/or masters of Data Science or related field
4+ years of production software engineering experience, including 3+ years of hands-on ownership of ML, LLM, or agentic systems in production, with direct experience in healthcare, finance, or another regulated industry
Demonstrated ability to diagnose why an agent failed, correctly attribute the fix to instruction, retrieval, context, or memory design, and weigh failures by severity and cost rather than frequency alone
Hands-on experience with RAG architecture, production-grounded evaluation frameworks, and fallback or human-in-the-loop logic for automated systems
Working familiarity with AWS AI/ML services, including Bedrock and SageMaker, sufficient to build and evaluate effectively in Arcadia’s environment
Evidence-led judgment and the credibility to push back on launch decisions, paired with a builder’s instinct to run the experiment and move from a production failure to a fix
Would Love for You to Have
Experience applying AI to healthcare data or workflows where safety, transparency, and calibrated uncertainty directly affect care teams or patients
Experience with long-horizon, multi-turn or multi-agent workflows and product-level AI documentation such as model cards
What You'll Get
The opportunity to define how agent performance, safety, and readiness are measured for
production
healthcare workflows
Meaningful ownership across prompts, context, memory, evaluations, and escalation patterns at product scale
A cross-functional role translating production evidence into AI improvements used across Arcadia’s platform
A mission-driven company working to improve how patients receive care
A flexible, remote-friendly culture with personality and heart
Employee-driven programs and initiatives for personal and professional development
Membership in the talented, energized, diverse, and purpose-driven Arcadian community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Houston, Texas, United States
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost, delivering the highest value to those who need it most.
We’re looking for a CX Performance and Enablement Manager to own the systems, data, and quality programs that allow our Houston Member Engagement Center to perform at its best. Reporting to the Director, you will lead Quality Assurance and Workforce Management and hold functional oversight of Operational Improvements, Product, Tools, and AI Champion work for the center. You will make sure the right people are scheduled at the right time, every interaction is measured and coached to a consistent standard, and the center’s tools and processes keep getting better.
Our member experience center operates between
8:00am and 8:00pm local time
. Coverage planning must support these hours on a rotating basis, including weekend coverage during our peak season:
Monday–Friday (April 1 – October 1)
Monday–Sunday (October 1 – March 31)
As our CX Performance and Enablement Manager, you will:
Quality Assurance
Lead the QA team, including the QA Lead and QA Analysts, and own the Houston QA program, rubric, and scoring standards.
Ensure the team completes the required number of QA evaluations each week and month, with consistent coverage across agents, supervisors, and call types.
Run regular calibration sessions with supervisors, trainers, and QA to keep scoring consistent and fair.
Report QA results and trends to leadership and partner with supervisors and Learning & Development to turn findings into coaching and training.
Workforce Management
Own forecasting, scheduling, and real-time management so the center has adequate coverage for every use case, seven days a week.
Plan for holidays, peak season, planned and unplanned absences, PTO, and campaign-driven volume, and adjust staffing and schedules proactively.
Balance inbound call volume against outbound campaign demand in partnership with the Senior Manager.
Measure and improve forecast and coverage accuracy; publish intraday and weekly staffing reports and flag gaps early.
Maintain schedule adherence and attendance definitions and reporting (including breaks, lunches, and exceptions) used by supervisors.
Functional oversight
Operational Improvements:
Identify, prioritize, and lead process improvements that reduce handle time, errors, and rework and improve the member and agent experience. Document processes and track the impact of changes.
Product:
Act as the center’s voice to Product and Engineering. Gather and prioritize agent and member feedback, write requirements, test releases, and communicate product changes to the floor.
Tools:
Own the center’s toolset, including telephony and CRM, WFM, QA, and reporting tools. Manage configuration, access, vendor and IT relationships, KPI definitions and dashboards, and data accuracy.
AI Champion:
Lead the center’s use of AI. Identify and pilot use cases, support responsible adoption by agents and supervisors, train the team, measure results, and partner with compliance and IT on governance.
Leadership and Partnership
Partner with the Director, Senior Manager, supervisors, Learning & Development, and teams outside Member Engagement to translate data into action.
Hire, coach, and develop your direct reports and build clear ownership and documentation for each functional area.
Success in this role looks like:
QA evaluations completed
per week and per month
WFM accuracy:
adequate coverage for all use cases, seven days a week, including holidays, absences, and peak periods
Product Prioritization List:
Comprehensive and product prioritization list with completed items every quarter and is up to date.
AI Enhancement List: AI functionality deployments that show efficiency gains every quarter and up to date list.
You should get in touch if:
You have 5+ years of experience in a contact center environment, including hands-on experience in quality assurance, workforce management, or operations, and 2+ years leading a team.
You have experience with forecasting, scheduling, and real-time management tools, and with QA programs, rubrics, and calibration.
You are comfortable owning tools, process improvement, and product feedback, and translating data into clear recommendations.
You are curious about AI and have experience introducing new technology to frontline teams.
You have excellent analytical, written, and verbal communication skills and work well with senior stakeholders.
You have bilingual proficiency in English and Spanish is a plus.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-HYBRID
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$107,700
—
$140,000 USD
Location: Animal Care Center - Baxter, Minnesota
🐾 Licensed Veterinary Technician – Baxter, MN
✨ $18–$23/Hour | No Regular Weekends | Growth Opportunities
✨
Voted Best in the Area for Veterinary Clinics and Grooming Facilities,
Animal Care Center
is looking for a full-time or part-time Licensed Veterinary Technician (LVT) to join our collaborative 3-doctor team in Minnesota’s beautiful Brainerd Lakes Area!
🌟 Why You'll Love Working Here
🐾 Your Skills Are Valued & Utilized
With an exceptional 2:1 technician-to-doctor ratio, our LVTs have the support and opportunity to practice advanced technical skills and play an important role in patient care.
🩺 Get Hands-On with Surgery & Anesthesia
Our LVTs are an integral part of our surgical team, including inducing anesthesia, intubating patients, monitoring procedures, and managing dedicated technician appointments. Your skills matter here!
📈 Grow Your Career
We believe in investing in our technicians and creating opportunities to grow. Experienced LVTs have the opportunity to develop their leadership skills and grow into a Lead Veterinary Technician role, taking on additional responsibilities while helping support and mentor the team.
🌴 Real Work-Life Balance
Our hospital is open Monday–Friday, 8:00 AM–5:00 PM, with no regular evening, weekend, or holiday shifts. Full-time technicians work either four or five days per week and receive a full one-hour lunch break every shift.
💰 Optional Extra Earning Opportunities
Want to pick up additional income? LVTs can participate in our after-hours emergency on-call program from 5:00 PM–10:00 PM on weekends. On-call team members receive an on-call stipend PLUS a minimum of two hours of time-and-a-half pay whenever called into the hospital.
❤️ A Team That Knows How to Have Fun
We believe a great workplace is about more than just great medicine. Our team enjoys spring and summer parties, celebrations, and opportunities to connect outside of work. We’re a supportive, collaborative group that values professional growth, work-life balance, and having fun together!
🌲 Live & Work in the Brainerd Lakes Area
Located in Minnesota’s beautiful Brainerd Lakes Area, you’ll have access to amazing year-round recreation right outside of work. Enjoy sunny summer days on the area’s many lakes, scenic hiking and biking trails, boating, fishing, golf, and more. When winter arrives, enjoy snowmobiling, skiing, snowboarding, tubing, ice fishing, cross-country skiing, and fat-tire biking. Add in wonderful restaurants, local events, and activities in every season, and there’s always something to explore!
💵 Pay
$18–$23 per hour
, based on experience
🐾 Build Your Career With Us
At Animal Care Center, you’ll join a professional, collaborative, and supportive team committed to exceptional medical, surgical, and dental care. We value our LVTs, encourage continued growth, and want you to build a rewarding, long-term career with us.
Ready to join a team where your skills are valued, your career can grow, and your life outside of work matters? We’d love to meet you!
For more information about our hospital, visit
AnimalCareCenterBaxter.com
To apply:
Contact Christine Erickson at
christine.erickson@lakefieldvet.com
or apply at
careers.lakefieldvet.com
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Compensation Range
$18
—
$23 USD
Location: All Care Animal Hospital - Minneola, Florida
Calling all Veterinary Technicians and Certified Veterinary Technicians who want to utilize their skills and knowledge!
All Care Animal Hospital
is a well-established, full-service veterinary hospital serving the Minneola and Clermont communities since 1994. We are passionate about providing exceptional patient care while empowering our veterinary technicians to work at the top of their training and skillset. Our team utilizes technicians extensively in patient care, anesthesia monitoring, dentistry, diagnostics, client education, and advanced treatment procedures, creating an environment where experienced technicians can truly make an impact.
With multiple veterinarians, a highly skilled support team, and a collaborative approach to medicine, we foster a workplace where technicians are respected as vital members of the healthcare team. We value initiative, continued learning, and professional growth, offering opportunities to expand your clinical skills while working alongside supportive colleagues who appreciate the expertise you bring to every patient interaction.
If you're looking for a hospital where your knowledge is valued, your skills are fully utilized, and your contributions directly improve patient outcomes, All Care Animal Hospital offers the opportunity to build a rewarding and fulfilling career.
POSITION SUMMARY:
This position will assist the Veterinarian in diagnosing and treating pets in a small animal practice. This position is responsible for maintaining medical charts, completing preparatory procedures for Veterinarians, and providing general healthcare information to clients. The duties and responsibilities described are not a comprehensive list and may vary depending on the location.
WHAT YOU’LL DO (Essential Functions):
• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun
• Provide professional, efficient, quality medical care and exceptional service to clients while maintaining maximum productivity
• Obtain patient medical history from the client and referring veterinarians as needed
• Perform initial evaluation of pet’s condition, collect information from client, observe pet's behavior, and checks vital statistics
• Complete preparatory procedures and assist the Veterinarian throughout the rest of the examination, diagnosis, procedures, and treatment phases
• Restrain pets during exams as needed
• Create and maintain patient medical records and documentation
• Obtain and prepare various samples including blood, urine, and fecal samples for diagnostic testing.
• Perform laboratory tests on samples and update the patient’s medical chart
• Educate clients about pet health needs, nutrition, and preventative care
• Perform X-rays and provide results to the Veterinarian
• Fill prescriptions under the direction of a Veterinarian
• Administer injections, vaccines, and medication with supervision and under the direction of a Veterinarian
• Perform dental prophylaxis, venipunctures, catheterization, and other procedures under supervision of a Veterinarian
• Prepare patient, medications, and equipment for surgery
• Support a practice environment that promotes collaboration and teamwork and ensures the delivery of quality, compassionate, effective, and efficient health care to pets
• Comply with all practice policies, quality assurance guidelines, and minimum standards of care
• Perform other duties or projects as requested
WHAT WE’RE LOOKING FOR (Essential Qualifications):
Education: Highschool diploma/GED
Experience
:
• 1+ years of veterinary medicine experience
Knowledge, Skills and Ability:
• Knowledge of veterinary hospital practices and procedures• Strong organizational and time management skills including managing multiple priorities
• Ability to handle and maintain sensitive and confidential information with discretion
• Strong attention to detail and high level of accuracy
• Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner
• Basic knowledge of the generic and brand names, common uses, and side effects of drugs utilized in a veterinary practice
• Basic knowledge of medical equipment and terminology
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel, and Practice Management software (PIMS)
• Basic written, verbal, and active listening communication skills with a customer-
oriented approach
• Basic analytical, critical thinking, judgement, and problem-solving skills
PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking and/or
standing for long periods of time, bending, reaching, grasping, and repetitive motions. Must be able to lift up to 30 lbs. unassisted, 75 lbs. with assistance. Working environment may be stressful with aggressive, frightened, abused or injured pets that may bite or scratch. Must be able to work flexible hours including evenings and weekends.
SUPERVISORY RESPONSIBILITIES:
None
Keywords: Certified Veterinary Technician, CVT, C.V.T., Licensed Veterinary Technician, LVT, L.V.T., Veterinary Technician, Vet Tech
Location: Bellevue Veterinary Emergency + Specialty - Bellevue, Washington
*$2,000 SIGN ON BONUS FOR FULL-TIME OVERNIGHT SHIFT!
Quality medicine starts with happy team members.
We Love Pets
and
People. Bellevue Veterinary Emergency and Specialty Hospital was established with one goal in mind: to be there for pets and their people. We know emergency visits aren't planned and navigating specialty care can be overwhelming. We are looking for dedicated team members to join our growing team and help us implement people-centric processes to create an environment where pets receive world class care and pet parents receive clarity and compassion at every step in the process.
At Bellevue Veterinary Emergency + Specialty, we work hard to deliver unparalleled care, experiences for our patients and clients. Providing fulfilling careers and enabling healthy work-life harmony aren't talking points for us, they're part of who we are. We listen to our staff to understand what matters most, and work to ensure everyone has the support they need to thrive.
We believe learning is a life-long commitment.
Building our team, we require leaders who take the initiative to grow—and we help them do just that. Our goal is to help people be the best version of themselves. Interested in learning a new skill? Pursuing another credential? We're on your side, providing resources and support to help you fulfill your goals.
Making a difference in the community and beyond.
Our commitment to pets extends beyond our hospital walls. Our organization regularly implements charity drives across the nation to help support local shelters, and our team members have the opportunity to give back to communities around the globe through our partnership with World Vets. Each year, we send a group of doctors and support staff abroad to help pets in need and support programs that nurture healthy relationships between people and animals. In 2021, Lakefield team members were able to be a part of opening the first and only veterinary clinic in the Galapagos.
What You'll Do Under The Supervision of DVMs:
Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun.
Provide professional, efficient, quality medical care and exceptional service to clients while maintaining maximum productivity.
Provide updates to clients for hospitalized patients provided by the DVM.
Discharge hospitalized patients including possible demonstrations of insulin administration, esophagostomy tube feedings/maintenance, subcutaneous fluid administration, Freestyle Libre use.
Maintain accurate medical records and documentation for patients.
Restrain patients utilizing fear-free techniques.
Create and maintain patient medical records and documentation.
Obtain and prepare various samples including blood, urine, and fecal samples for diagnostic testing.
Perform laboratory tests on samples using in-house IDEXX laboratory machines.
Educate clients about pet health needs, nutrition, and preventative care.
Fill controlled and non-controlled prescription medications following Washington State laws.
Administer medications in various routes following the Five Rights of Medication Administration.
Place intravenous catheters and perform venipuncture.
Place urinary catheters in both male and female canines.
Perform CPR following RECOVER guidelines.
Perform advanced skills such as nasogastric tube, central line, nasal cannula and PICC line placement.
Administer and monitor all transfusions.
Perform ultrasound guided cystocentesis.
Demonstrate critical thinking skills in a fast-paced ICU environment.
Monitor critical patients in an ICU setting.
Perform accurate medical math calculations of CRIs, injections, and medications.
Ensure patient cleanliness.
Maintain and monitor patient chest tubes and surgical drains.
Maintain proper documentation using Cornerstone and Instinct.
Monitor hospitalized patients for changes in vitals or mentation, notifying the DVM immediately.
Enteral and parenteral medication administration.
Support a practice environment that promotes collaboration and teamwork and ensure the delivery of quality, compassionate, effective, and efficient health care to pets.
Comply with all practice policies, quality assurance guidelines, and standards of care.
Perform other duties or projects as requested.
Education:
Associate degree from a two-year veterinary technology program with accreditation from the American Veterinary Medicine Association (AVMA)
Professional Licenses/Certifications:
Successful completion of the Veterinary Technician National Examination (administered by the American Association of Veterinary State Boards (AAVSB) when required by the state).
Current Washington State Veterinary Technician License with credential in good standing required.
Knowledge, Skills and Abilities:
Ability to handle and maintain sensitive and confidential information with discretion.
Knowledge of veterinary hospital practices and procedures.
Strong organizational and time management skills including managing multiple priorities.
Strong attention to detail and high level of accuracy.
Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner.
Knowledge of the generic and brand names, common uses, and side effects of drugs utilized in a veterinary practice.
Knowledge of medical equipment and terminology.
Basic proficiency with a variety of computer programs including Microsoft.
Outlook, Word, Excel, and Practice Management software (PIMS).
Basic written, verbal, and active listening communication skills with a customer oriented approach.
Basic analytical, critical thinking, judgement, and problem-solving skills.
Understanding of physiology and pharmacology to give appropriate patient care.
Ability to work in a changing environment.
Ability to communicate clearly and calmly in stressful situations.
Shift Differential:
Monday-Friday differential between 7pm-7am: $1.50/hour
Saturday and Sunday differential between 7am-7pm: $1.50/hour
Saturday and Sunday differential between 7pm-7am: $3.00/hour
Pay Range:
$26 to $41/hour
Compensation Range
$30
—
$42 USD
Location: Bellevue Veterinary Emergency + Specialty - Bellevue, Washington
Licensed Veterinary Technician (LVT) - Emergency/Critical Care *$2,000 SIGN ON BONUS FOR FULL-TIME OVERNIGHT SHIFT!
Quality medicine starts with happy team members.
We Love Pets
and
People. Bellevue Veterinary Emergency and Specialty Hospital was established with one goal in mind: to be there for pets and their people. We know emergency visits aren't planned and navigating specialty care can be overwhelming. We are looking for dedicated team members to join our growing team and help us implement people-centric processes to create an environment where pets receive world class care and pet parents receive clarity and compassion at every step in the process.
At Bellevue Veterinary Emergency + Specialty, we work hard to deliver unparalleled care, experiences for our patients and clients. Providing fulfilling careers and enabling healthy work-life harmony aren't talking points for us, they're part of who we are. We listen to our staff to understand what matters most, and work to ensure everyone has the support they need to thrive.
We believe learning is a life-long commitment.
Building our team, we require leaders who take the initiative to grow—and we help them do just that. Our goal is to help people be the best version of themselves. Interested in learning a new skill? Pursuing another credential? We're on your side, providing resources and support to help you fulfill your goals.
Making a difference in the community and beyond.
Our commitment to pets extends beyond our hospital walls. Our organization regularly implements charity drives across the nation to help support local shelters, and our team members have the opportunity to give back to communities around the globe through our partnership with World Vets. Each year, we send a group of doctors and support staff abroad to help pets in need and support programs that nurture healthy relationships between people and animals. In 2021, Lakefield team members were able to be a part of opening the first and only veterinary clinic in the Galapagos.
Check out the video here:
https://lakefieldvet.com/news/
Testimonials from our Team:
"I've been working at Bellevue Veterinary Emergency and Specialty since we opened in June. I have to say, it's been an amazing experience. The team here is like a big family, always supportive and encouraging. The work environment is positive and uplifting, and the management truly cares about the well-being of their employees. The opportunities for growth and professional development are outstanding, and the company truly values work-life balance. I feel proud to be a part of such a compassionate and dedicated team, where we can make a real difference in the lives of animals and their owners. I highly recommend Bellevue Veterinary Emergency and Specialty as a great place to work!"
Bella, LVT
"Working at Bellevue Veterinary Emergency and Specialty has been such a great experience and I have learned so much in my short time. The doctors are all very knowledgeable, willing to teach and only want the best for the pets that walk through the door. They play well to your strengths that you bring to the table and strive to help you in the areas that you feel you need to improve on."
Kota - Veterinary Assistant
"When so much time is spent at work, you want to make it a place where you are happy, valued, included, and encouraged. I am all those things and more at Bellevue Veterinary Emergency + Specialty! My teammates are caring, dedicated, and inspirational. As a whole, the hospital is engaged in the community, experienced in the patient care they provide, and the hospital motivates us to achieve our goals, both professional and personal. BVES is a place where I am encouraged to learn more and where my skills are valued. I appreciate working here and so will you!" - Lead Customer Service Representative - Erica
What You'll Do Under The Supervision of DVMs:
Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun.
Provide professional, efficient, quality medical care and exceptional service to clients while maintaining maximum productivity.
Provide updates to clients for hospitalized patients provided by the DVM.
Discharge hospitalized patients including possible demonstrations of insulin administration, esophagostomy tube feedings/maintenance, subcutaneous fluid administration, Freestyle Libre use.
Maintain accurate medical records and documentation for patients.
Restrain patients utilizing fear-free techniques.
Create and maintain patient medical records and documentation.
Obtain and prepare various samples including blood, urine, and fecal samples for diagnostic testing.
Perform laboratory tests on samples using in-house IDEXX laboratory machines.
Educate clients about pet health needs, nutrition, and preventative care.
Fill controlled and non-controlled prescription medications following Washington State laws.
Administer medications in various routes following the Five Rights of Medication Administration.
Place intravenous catheters and perform venipuncture.
Place urinary catheters in both male and female canines.
Perform CPR following RECOVER guidelines.
Perform advanced skills such as nasogastric tube, central line, nasal cannula and PICC line placement.
Administer and monitor all transfusions.
Perform ultrasound guided cystocentesis.
Demonstrate critical thinking skills in a fast-paced ICU environment.
Monitor critical patients in an ICU setting.
Perform accurate medical math calculations of CRIs, injections, and medications.
Ensure patient cleanliness.
Maintain and monitor patient chest tubes and surgical drains.
Maintain proper documentation using Cornerstone and Instinct.
Monitor hospitalized patients for changes in vitals or mentation, notifying the DVM immediately.
Enteral and parenteral medication administration.
Support a practice environment that promotes collaboration and teamwork and ensure the delivery of quality, compassionate, effective, and efficient health care to pets.
Comply with all practice policies, quality assurance guidelines, and standards of care.
Perform other duties or projects as requested.
Education:
Associate degree from a two-year veterinary technology program with accreditation from the American Veterinary Medicine Association (AVMA)
Professional Licenses/Certifications:
Successful completion of the Veterinary Technician National Examination (administered by the American Association of Veterinary State Boards (AAVSB) when required by the state).
Current Washington State Veterinary Technician License with credential in good standing required.
Knowledge, Skills and Abilities:
Ability to handle and maintain sensitive and confidential information with discretion.
Knowledge of veterinary hospital practices and procedures.
Strong organizational and time management skills including managing multiple priorities.
Strong attention to detail and high level of accuracy.
Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner.
Knowledge of the generic and brand names, common uses, and side effects of drugs utilized in a veterinary practice.
Knowledge of medical equipment and terminology.
Basic proficiency with a variety of computer programs including Microsoft.
Outlook, Word, Excel, and Practice Management software (PIMS).
Basic written, verbal, and active listening communication skills with a customer oriented approach.
Basic analytical, critical thinking, judgement, and problem-solving skills.
Understanding of physiology and pharmacology to give appropriate patient care.
Ability to work in a changing environment.
Ability to communicate clearly and calmly in stressful situations.
SCHEDULE AVAILABILITY
Full-time and part-time positions available
12-hour shifts
10-hour shifts
Shift Differential:
Monday-Friday differential between 7pm-7am: $1.50/hour
Saturday and Sunday differential between 7am-7pm: $1.50/hour
Saturday and Sunday differential between 7pm-7am: $3.00/hour
Supervisory LVT roles between $40-$42/hour.
Benefits include but are not limited to paid time off, paid holidays, health, dental, vision, life insurance, referral programs, 401k, team member discounts, CE, personal health and wellness support platforms, uniform allowance, and more!
To apply, please contact Christine Erickson at
christine.erickson@lakefieldvet.com
or Nikki Kincl at nikki.kincl@bellevueersp.com or apply at
careers.lakefieldvet.com
.
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Compensation Range
$30
—
$42 USD
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