Location: San Francisco
Perplexity is seeking an Engineering Manager to lead and grow our highly driven Agent Engine team. The Agent Engine team designs and builds powerful agentic experiences including Perplexity Computer https://www.perplexity.ai/computer, the Comet ecosystem, our Agent API, and more. In short, we build frontier intelligence systems for the world's most discerning users.
As the engineering manager supporting the Agent Engine team, you'll bring AI expertise, sharp product intuition, and strong leadership and collaboration skills to advance the frontier of what agents can accomplish for our millions of devoted users. You'll lead, grow, and support a team in solving many open problems in AI, including:
- Designing frontier agent harnesses and systems to perform high-stakes, mission-critical work for our users;
- Leveraging action and decision models that determine, based on complex multimodal states, how to accomplish user-specified objectives;
- Providing consistently excellent experiences across local execution, headless cloud, custom executors, and other environments through sound system design and flexible abstractions;
- Developing permission architectures, payload classifiers, and other methods to implement secure-by-design agentic capabilities;
- Designing optimal data representations and modes of interaction between agents and their environments;
- and much, much more.
RESPONSIBILITIES
- Provide technical leadership across multiple layers of a rapidly growing product in the AI agents space.
- Develop and leverage cutting-edge AI systems and related technologies to advance the capability frontier and scale those capabilities for a rapidly growing userbase.
- Exercise sharp technical & product intuition to guide the team’s system architectures and product roadmaps.
- Drive product reliability, code quality, AI evaluation, testing, and maintenance for the broader team.
- Oversee hiring, onboarding, and mentorship for a rapidly growing team. Develop rigorous interview pipelines and work closely with recruiting to source candidates.
- Interface with the Perplexity co-founders to deliver strategic objectives that redefine what’s possible in the AI industry.
QUALIFICATIONS
- Strong foundational familiarity with the AI systems stack.
- Proficiency in Python (bonus points for TypeScript, Go, and/or Rust).
- Domain knowledge in at least one of the following areas:
- Harness engineering
- Agent Skills and plugin architectures
- Model training and reinforcement learning
- Browser technologies (CDP, Playwright, extension development, etc.)
- Strong technical intuition and taste for user experience excellence.
- Strong organizational skills for managing and delivering parallel technical projects; ability to guide highly-opinionated teams in making sound tradeoffs and prioritization decisions is critical.
- Experience managing engineering teams, including recruiting, growing, and retaining high-caliber talent.
- 8+ years of engineering experience, with at least 3 of those years as an engineering manager.
Location: Singapore
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are a team from UC Berkeley, Cornell, SJTU, Cambridge, NUS, with broad industry experiences from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities. W
e are seeking a talented Principal Engineer to join our growing engineering team.
Day in the Life:
As a Principal Engineer, you will work with your squad team members (local + remote) to ensure that implementations are consistent with the overall Engineering team strategy.
You will work closely with the Engineering Manager on communicating tasks, challenges, and workflows across a globally distributed team.
You will contribute to the design and architecting of cutting-edge tools and technologies while maintaining the existing stack.
You will guide team development efforts toward successful sprint delivery.
You will maintain high software quality standards within the team by establishing good habits and practices.
You will provide technical leadership to team members through mentoring and coaching.
Who You Are:
5+ years of industry experience as an individual contributor in full-stack web development
Advanced skills in JavaScript and Node JS or Ruby on Rails with 3+ years of experience with React or TypeScript.
Mobile and React Native experience is an asset.
2+ years of experience with relational databases such as PostgreSQL.
5+ years of experience building and maintaining RESTful APIs.
Experience developing and maintaining microservice-based systems is a bonus.
2+ years of experience working in Agile software engineering methods and tools: Scrum, Jira, GitHub, DevOps, and software architectures that allow rapid iterations
Demonstrate an understanding of requirement management and roadmap development with product managers
Have a passion for effective collaboration within and between cross-functional teams, with a history of building influence with Product and Design
Familiarity with cloud technologies (AWS) and architectural patterns and their trade-offs
Experience working with globally distributed engineering teams across multiple timezones
Passionate to learn, understand, and dissect new technology stacks quickly on your own
Bachelor's degree from a four-year college or university; or equivalent training, education, and experience in information / cyber security, computer systems, IT, etc
Our tech stacks are:
Backend: Ruby on Rails (90%) / Nodejs
Frontend: React / Typescript
Database: PostgreSQL / MongoDB/ Redis
Infra: AWS / Terraform / Microservice / Protobuf / Kafka / Elasticsearch
What We Offer:
A mission-driven and value-based company dedicated to empower deskless workers and local businesses
An early employee opportunity at a Series B hyper-growth startup
Work with the founding team and industry veterans to accelerate your career
Competitive salary and equity
Comprehensive health coverage
In office amenities and stocked kitchen
Flexible PTO
Hybrid Office/WFH schedule
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Shanghai and Chengdu
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are a team from UC Berkeley, Cornell, SJTU, Cambridge, NUS, with broad industry experiences from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities. We are seeking a talented Principal Engineer to join our growing engineering team.
This is a full-time, hybrid position requiring 1 day per week in the office to support close cross-functional collaboration.
Day in the Life:
As a Principal Engineer, you will work with your squad team members (local + remote) to ensure that implementations are consistent with the overall Engineering team strategy.
You will work closely with the Engineering Manager on communicating tasks, challenges, and workflows across a globally distributed team.
You will contribute to the design and architecting of cutting-edge tools and technologies while maintaining the existing stack.
You will guide team development efforts toward successful sprint delivery.
You will maintain high software quality standards within the team by establishing good habits and practices.
You will provide technical leadership to team members through mentoring and coaching.
Who You Are:
5+ years of industry experience as an individual contributor in full-stack web development
Advanced skills in JavaScript and Node JS or Ruby on Rails with 3+ years of experience with React or TypeScript.
Mobile and React Native experience is an asset.
2+ years of experience with relational databases such as PostgreSQL.
5+ years of experience building and maintaining RESTful APIs.
Experience developing and maintaining microservice-based systems is a bonus.
2+ years of experience working in Agile software engineering methods and tools: Scrum, Jira, GitHub, DevOps, and software architectures that allow rapid iterations
Demonstrate an understanding of requirement management and roadmap development with product managers
Have a passion for effective collaboration within and between cross-functional teams, with a history of building influence with Product and Design
Familiarity with cloud technologies (AWS) and architectural patterns and their trade-offs
Experience working with globally distributed engineering teams across multiple timezones
Passionate to learn, understand, and dissect new technology stacks quickly on your own
Bachelor's degree from a four-year college or university; or equivalent training, education, and experience in information / cyber security, computer systems, IT, etc
Our tech stacks are:
Backend: Ruby on Rails (90%) / Nodejs
Frontend: React / Typescript
Database: PostgreSQL / MongoDB/ Redis
Infra: AWS / Terraform / Microservice / Protobuf / Kafka / Elasticsearch
What We Offer:
A mission-driven and value-based company dedicated to empower deskless workers and local businesses
An early employee opportunity at a Series B hyper-growth startup
Work with the founding team and industry veterans to accelerate your career
Competitive salary and equity
Comprehensive health coverage
In office amenities and stocked kitchen
Flexible PTO
Hybrid Office/WFH schedule
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Taguig, National Capital Region
Workplace: Hybrid
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role
We're hiring a Trainers Team Lead to run and grow our team of sales trainers and field collector trainers in a fast-growing fintech company. You make sure our field teams get consistent, high-quality training, delivered on time, even as products and priorities change quickly.
You plan trainer capacity, manage workload, develop trainers' skills, and own the quality of training delivery and materials, improving them continuously through feedback and business performance data. The role sits within Partners & Distribution.
What you will do
1. Resource planning
- Own a clear, transparent system for tracking trainer workload
- Manage workload and plan training schedules
- Take on the more complex training tickets yourself
2. Trainer team leadership
- Hire and onboard trainers: define the profile of the trainer we need and spot the skills the team lacks, rather than just hiring someone to run sessions
- Develop trainers' competencies, including facilitation skills and the ability to create learning materials to a set standard
- Support team members while holding them accountable for quality and results
- Coach trainers and subject matter experts, and align learning priorities with operational performance gaps
3. Delivery excellence
- Standardize facilitation practices and monitor consistency across trainers
- Ensure high-quality training delivery
- Own the training tickets and make sure SLAs are met
- Run needs analysis and post-training effectiveness reviews
4. Training materials quality control
- Turn methodology into everyday practice and align trainers with new programs and updates
- Keep training materials current and controlled, together with quality, HR and operations
What we are looking for
- At least 3 years of experience in sales training, including at least 1 year managing or supervising trainers
- Experience in fintech, banking, consumer lending, insurance, or another business with a high-volume sales operation
- Hands-on experience in adult learning: training delivery, coaching, skills assessment, and curriculum development
- Strong facilitation skills and a clear view of what good training delivery looks like
- Understanding of the sales process and employees' learning needs across onboarding, ramp-up, and ongoing development
- Comfort in a high-paced, fast-changing environment: you reprioritize quickly, decide with incomplete information, and keep quality high under tight deadlines
- Fluency in English and Tagalog for training delivery, feedback, and material development
Who you will work with
Business leaders in Partners & Distribution, Quality, HR, and Operations, plus the sales and field collector teams your trainers serve.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Storage decides how fast agent sandboxes start and how safely they share data. Agents need a filesystem that thousands of sandboxes mount at the same time, with strict isolation and the consistency agents need. Agent context is mostly small files, so the access patterns look very different from storage built for large files.
The Agent Infra team builds Agent Drive, the distributed filesystem that agent sandboxes mount over FUSE, and the storage underneath it. The work uses tiered caching, replication, content-addressed data, and Linux filesystem internals. In September 2026, Baseten acquired Blaxel https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/, whose sandboxes and Agent Drive filesystem are the foundation for Baseten Sandboxes https://docs.baseten.co/sandboxes.
We are building a cloud, not just using one, so storage is designed for many tenants from day one. The team is small and ownership is big: we ship in weeks and months, not multi-year programs.
If you care about page cache coherency, FUSE, replication protocols, and content-addressable storage, we'd love to talk.
EXAMPLE INITIATIVES
- Blaxel is joining Baseten to build the future of agentic infrastructure https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/
- Baseten Sandboxes documentation https://docs.baseten.co/sandboxes
RESPONSIBILITIES
- Design and implement core Agent Drive features: metadata replication, volume placement, garbage collection, and FUSE client behavior
- Solve multi-attach correctness: cache coherency across many FUSE mounts of the same drive, dentry and inode invalidation, write ordering, and crash consistency
- Optimize tail latency on read and write paths, including page cache strategy, writeback, prefetch, and metadata RPC batching
- Build tenant isolation into the storage layer, including quota enforcement, blast-radius containment, and noisy-neighbor mitigation
- Own the storage side of sandbox startup and resume performance
- Build durable block storage for sandboxes alongside other Baseten storage teams
- Build observability into every layer, drive storage incidents end to end, and turn each one into a permanent fix
- Contribute upstream to the open-source storage projects we build on
REQUIREMENTS
- Strong systems programming background in Go, Rust, and/or C/C++, with comfort reading kernel code
- Deep understanding of Linux filesystem and storage internals: VFS, page cache, dentry and inode caches, FUSE, the block I/O stack, fsync semantics, and crash consistency
- Hands-on experience building distributed storage systems, content-addressable storage, or large-scale caching infrastructure
- Experience profiling I/O, memory, and RPC bottlenecks and optimizing tail latency in production
- Ability to debug correctness bugs that only show up under concurrency or partial failure
- You move fast and like owning a problem end to end on a small team
NICE TO HAVE
- Experience with a distributed filesystem or object store such as JuiceFS, CephFS, or S3-compatible storage, or contributions to those projects
- Knowledge of consensus and replication protocols (Raft, leader leases, quorum reads)
- Experience with snapshot, clone, and copy-on-write filesystem features
- Experience operating multi-tenant storage with hard isolation requirements
- Familiarity with Linux performance tooling such as eBPF, io_uring, perf, ftrace, and blktrace
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Прогнозировать спроса для товаров без истории продаж («новинок»): разрабатывать модели холодного старта на основе атрибутов товара, категории, характеристик продавца и информации об аналогах.
Location: St. Louis, United States; Maryland Heights, United States; Creve Coeur, United States; Granite City, United States; Kirkwood, United States; Florissant, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Knoxville, United States; Nashville, United States; Brentwood, United States; Berry Hill, United States; Powell, United States; Kingsley Station, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Atlanta, United States; Buford, United States; Roswell, United States; Marietta, United States; Decatur, United States; Sandy Springs, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Francisco, United States; Santa Clara, United States; Sacramento, United States; Roseville, United States; Walnut Creek, United States; Palo Alto, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Argentina; Colombia; Mexico; Brazil; Uruguay
We are seeking an experienced architectural professional to join a U.S. architectural team specializing in high-end retail and commercial renovations. This role combines hands-on architectural production with project management and construction administration, supporting projects from construction documentation through construction.
The ideal candidate has
advanced proficiency in Revit AND AutoCAD
, with proficiency in both highly desirable, and can independently move projects forward, resolve technical questions, and deliver detailed, accurate construction documents.
Direct experience working on U.S. architectural projects is required.
Responsibilities
Manage and coordinate architectural work for high-end retail and commercial renovation projects.
Produce and review construction documents using Revit and AutoCAD.
Support construction administration, including reviewing submittals, responding to RFIs, and resolving technical questions.
Develop detailed drawings for façades, custom architectural features, specialty finishes, and complex construction conditions.
Coordinate architectural designs with structural components and other building systems.
Review existing-building conditions and incorporate renovation requirements into project documentation.
Coordinate with internal teams, consultants, contractors, and other project stakeholders.
Use Procore and other project management tools to track documentation, communication, and outstanding items.
Review documentation for consistency with project requirements and applicable U.S. codes, including ADA accessibility and egress requirements.
Manage priorities, track deliverables, and proactively identify issues affecting quality or timelines.
Requirements
Professional background in architecture, with substantial experience as a Project Architect, Architectural Project Manager, Job Captain, or similar role.
Direct experience delivering architectural projects in the United States.
Advanced proficiency in Revit or AutoCAD
, with the ability to independently produce and review construction documents.
Strong construction administration experience
, including submittal reviews, RFIs, and technical coordination during construction.
Demonstrated project management
and coordination experience.
Experience in retail or commercial architecture
, including renovations and work within existing buildings.
Strong architectural detailing skills and an understanding of construction methods, materials, and the integration of structural components.
Familiarity with U.S. building codes,
ADA accessibility standards, and egress requirements.
Excellent spoken and written English, including the ability to discuss technical issues directly with U.S. project teams.
Strong organization, attention to detail, problem-solving skills, and the ability to work with minimal supervision.
Availability for full-time remote work and coordination with the U.S. team during its working hours.
Preferred Qualifications
Experience with luxury retail stores, flagship locations, branded commercial spaces, or high-end restaurant projects.
Strong experience in façade design and detailing, particularly custom façade systems, specialized exterior finishes, and unique architectural elements.
Experience coordinating custom architectural features and complex detailing with consultants, contractors, and fabricators.
Proficiency in both Revit and AutoCAD.
Hands-on experience using Procore.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Cyprus; Poland; Spain; Serbia; Latvia; Georgia
We are looking for an experienced Head of Custody & Compliance to lead and develop our digital asset custody, compliance infrastructure, and financial operations.
We need someone with deep, hands-on experience in crypto custody, AML/KYC, transaction monitoring, and digital asset operations.
You should understand how these systems work in practice, how to build them at scale, and how to balance regulatory requirements, security, and customer experience.
This is a leadership opportunity for someone who wants to go beyond traditional compliance management and take ownership of an entire business direction.
You will work closely with our engineering, product, legal, and executive teams to build secure, efficient, and scalable financial infrastructure.
Responsibilities
Custody & Digital Asset Operations
Lead and develop custody infrastructure and digital asset operations.
Oversee cryptocurrency deposits, withdrawals, and transaction processing.
Manage relationships with custody providers such as Fireblocks, Copper, BitGo, and similar platforms.
Ensure the security, reliability, and scalability of digital asset operations.
Identify and resolve operational risks, bottlenecks, and critical incidents.
Compliance & AML/KYC
Lead the operational implementation of KYC, AML, and Travel Rule requirements.
Develop and optimize customer verification and transaction monitoring processes.
Build effective compliance workflows, including case management, escalation procedures, and operational controls.
Improve compliance efficiency through automation and technology.
Work closely with Legal, Risk, and relevant compliance stakeholders to ensure regulatory requirements are properly implemented.
Fraud Prevention & Risk Management
Develop and improve fraud detection and prevention processes.
Oversee transaction monitoring and suspicious activity detection.
Reduce fraud exposure while minimizing unnecessary restrictions for legitimate customers.
Monitor operational risks and continuously improve internal controls.
Providers & Infrastructure
Manage relationships with custody, KYC, AML, and blockchain infrastructure providers.
Evaluate and select technology solutions.
Negotiate commercial terms and service agreements.
Work with engineering teams on integrations and infrastructure improvements.
Leadership & Business Development
Lead the Custody & Compliance direction and its operational development.
Manage priorities, resources, and cross-functional initiatives.
Collaborate with engineering and product teams to improve existing solutions.
Define and monitor operational performance metrics.
Contribute to product strategy and business decisions related to custody and compliance.
Work directly with senior leadership on strategic initiatives.
Requirements
Strong professional background in crypto custody, compliance, AML/KYC, or digital asset operations.
Experience working in a cryptocurrency exchange, custody provider, crypto wallet, digital asset platform, or crypto-focused financial institution.
Deep understanding of AML/KYC, transaction monitoring, Travel Rule, and crypto compliance processes.
Practical experience with custody infrastructure and digital asset transaction flows.
Experience working with custody, compliance, or blockchain infrastructure providers.
Proven ability to build, manage, and optimize operational processes.
Experience leading teams or complex cross-functional initiatives.
Strong understanding of operational and regulatory risks in the crypto industry.
Ability to work effectively with technical and non-technical stakeholders.
Nice-to-have
Experience with Fireblocks, Copper, BitGo, or similar custody solutions.
Experience with Chainalysis, TRM Labs, Sumsub, or similar compliance platforms.
Experience managing product development or working closely with engineering teams.
Understanding of product metrics, customer conversion, and business economics.
Experience scaling custody or compliance infrastructure in a fast-growing crypto company.
Previous experience as Head of Compliance, Head of Custody, Head of Crypto Operations, or similar.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Georgia; Armenia; Spain; Poland; Lithuania; Kazakhstan
GoMining runs a portfolio of products, and Mining is at its core. Digital Miners, upgrades, maintenance, the secondary marketplace and the GOMINING token’s role in all of them are where most users start with GoMining. They also hold up the economics of the whole ecosystem.
Mining has a product manager today, but nobody owns the business end to end. This role is that owner.
You’ll run Mining as your own business inside GoMining. That covers everything from economics and product strategy down to the roadmap, the team and what ships each sprint. Think of it as being the CPO of your own domain. You’ll have a small dedicated engineering team, direct access to legal, finance and compliance, and you’ll report straight to the founder.
This isn’t a role for keeping things running. We want someone who grows the business and moves the numbers that matter: revenue, LTV and active users.
What you’ll do
Business: own the economics and the strategy
Own Mining’s key business metrics: revenue, LTV, user growth, retention, and the unit economics behind every miner that’s sold, upgraded or traded.
Build and own the product and business strategy for Mining: where it grows next, what we launch and what we stop doing.
Model and tune the economics of miners, upgrades, maintenance, marketplace fees and token mechanics so they work for users and for the business.
Find and launch new ways to grow: new mechanics and miner products, pricing and bundles, and tighter links with the rest of the ecosystem (Card, Simple Earn, VIP, Miner Wars).
Track how crypto, mining and Web3 products make money and keep users, and bring back what’s worth trying.
Product: own what gets built and why
Own the Mining roadmap and priorities, and turn strategy into a plan the team can execute.
Work hands-on with the product: user research, analytics, funnels and experiments. Decisions are made on data, not opinions.
Define requirements with the tech lead: what problem we’re solving, for whom, and how we’ll measure success.
Manage the full product lifecycle, from discovery and launch through growth to retiring what no longer pays off.
Delivery and team: make it ship
Lead a small dedicated team: a tech lead, 2–3 software engineers and 1–2 QA engineers. You set the goals, the priorities and the pace.
Own delivery end to end: scope, timelines, quality and releases.
Bring in legal, finance, compliance, marketing, design, analytics and support as you need them. You won’t manage them, but you’ll drive the work forward together.
Work with marketing on go-to-market for every Mining launch, so what we ship actually reaches users.
What success looks like
First month:
you’ve taken over the full context from the CPO, you understand Mining’s economics and metrics in depth, and you have a clear view of the biggest growth opportunities and risks.
First 3 months:
Mining has a strategy and roadmap the founder has signed off on, and the team ships on a predictable rhythm. The first growth initiatives you own are live and measured, with visible impact on key metrics.
Requirements
6+ years in product management, including at least 2–3 years owning a product or business line end to end: strategy, metrics, delivery and team.
Experience as a CPO, Head of Product, GM or founding product lead, ideally at a startup or scale-up where you did a lot at once: product, delivery, analytics, sometimes fundraising or partnerships.
A track record of growing business metrics (revenue, LTV, user base) that you can walk us through with real numbers.
A strong grasp of unit economics, monetisation models and the product lifecycle. You can build and defend a business model, not just a backlog.
Hands-on product analytics skills: funnels, cohorts, A/B tests, and SQL or BI tools. You don’t wait for someone else to answer your questions.
Experience leading engineering teams directly and working closely with a tech lead on trade-offs.
The ability to get decisions made with teams you don’t manage, including legal, finance and compliance.
A background in crypto, Web3 or fintech products. Crypto is strongly preferred: you understand how tokens, wallets and crypto users behave.
Strong English (B2+).
Fluent Russian.
Would be a plus
Experience with mining, hashrate-based products, NFTs or tokenomics.
Founder or co-founder experience, including fundraising.
Marketplaces, two-sided economies or in-game/gamified economies.
Regulated financial products and compliance constraints across jurisdictions.
An engineering background.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year.
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Brazil; Argentina; United States; Spain; Italy; Japan
GoMining is a Bitcoin cloud-mining platform that has grown into a full crypto ecosystem: Digital Miners, the GOMINING token, GoMining Card, Wallet, Simple Earn, the VIP programme and Miner Wars. We’re growing fast and plan to multiply sales next year. A large part of that growth will come from partners who already have big audiences.
This role brings those partners in. You’ll find and sign affiliates and partners with large networks in your region: crypto exchanges and media, iGaming operators and affiliate networks, brokers, fintech players, streamers and influencer agencies. Our offer to them is one of the strongest on the market: a high commission on every sale their audience makes, plus a lifetime revenue share. Your job is to put that offer in front of the right people and close the deal.
This is not a desk job and not mass cold outreach. You’ll spend much of your time in the field, at conferences, expos and meetings across your region, holding live negotiations every day. You’ll be one of the first members of a regional BD team we’re building from scratch. Your income grows directly with the volume your partners bring in, and the bonus is uncapped.
What you’ll do
Hunting: find the partners who matter
Map the partners with the biggest reach in your region: crypto (exchanges, wallets, media, communities), iGaming and gambling (operators, affiliate networks, streamers), brokers (forex, CFD, investment platforms), fintech and payments, large media and influencer agencies.
Work the field: attend crypto, iGaming, affiliate and fintech conferences across your region, book meetings in advance and close partnerships on site.
Use your own network and local reputation to get in front of decision-makers, not just whoever answers an email.
Closing: run the full cycle
Own every deal end to end: first contact, negotiation, agreeing terms, onboarding, launching traffic and the first sales.
Negotiate with founders and senior management, and show clearly what partnering with GoMining is worth to them and their audience.
When a partner says no, find out why and bring that back so we can sharpen the offer.
Growing: turn partners into volume
Grow the partners you’ve signed: higher volume, new formats, and special offers for their audiences.
Keep your pipeline up to date in the CRM, report weekly on the funnel, and file a short results report after every trip.
Share what you see in your market (competitor offers, partner expectations, local payment specifics) with the team.
What success looks like
First month:
you know the product and the partner offer inside out, your regional pipeline is mapped, and your conference and meeting calendar for the next quarter is set.
First 3 months:
you’re running a steady rhythm of in-person meetings, your first partnerships are signed and live, and the first sales are coming in through your partners.
Ongoing:
we measure you on new active partners per month, sales volume and revenue from those partners, and how well your meetings convert into signed deals.
Requirements
3+ years in business development, partnerships or affiliate management in crypto, iGaming, gambling, brokerage or fintech.
Your own network in the region (affiliates, networks, operators, media). This is the main requirement.
A track record of closing large partnership deals, with numbers you can walk us through.
Confidence negotiating with founders and senior management.
Readiness to travel a lot to conferences and meetings across your region.
A hunter mindset: proactive, fast-paced, driven by results and money.
Fluent English.
Would be a plus
A regional language: Spanish or Portuguese for LatAm, Arabic for MENA, Chinese, Korean or Vietnamese for Asia, and so on.
A personal reputation in the local crypto, affiliate or iGaming community.
A strong grasp of affiliate models (CPA, RevShare, hybrid) and traffic.
Experience with large affiliate networks and streamers.
Knowledge of payment specifics in your region.
Benefits
Sales-driven pay: a fixed salary plus an uncapped bonus on the sales volume your partners bring in.
A travel and conference budget for field work in your region.
Fast decisions and direct access to the head of the direction.
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Zürich, Switzerland
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Location: On-site - Zurich, Switzerland
Languages: Fluent German and Swiss German (Mandatory)
About the Company
Our client is an innovative Swiss PropTech company transforming how property management companies handle residential re-letting.
By simplifying and streamlining the rental process, the company helps property managers reduce administrative workloads, save time, and manage property vacancies more efficiently.
As a growing startup operating in Switzerland and the wider DACH region, the company offers an exciting opportunity to work directly with its founders and play an important role in building its outbound sales function.
Job Summary
We are looking for a motivated, confident, and highly organized Sales Development Representative (SDR) to drive outbound B2B sales activities across Switzerland.
In this role, you'll be the first point of contact for property management companies, engaging decision-makers, introducing an innovative property management solution, and booking qualified product demonstrations for the founders.
Your primary focus will be cold calling, lead qualification, appointment setting, and CRM management.
This is a pure outbound sales development role. You won't be responsible for closing deals or managing accounts. Instead, you'll focus on opening doors, generating qualified opportunities, and building a strong sales pipeline.
You'll work closely with the founders, receive direct feedback, and help refine the company's outbound sales strategy.
Key Responsibilities
Outbound Prospecting:
Conduct approximately 40–50 outbound calls daily to pre-qualified property management companies across Switzerland.
Decision-Maker Engagement:
Connect with managing directors, heads of property management, and other senior decision-makers.
Appointment Setting:
Communicate the company's value proposition clearly and book qualified product demonstrations for the founders.
Lead Qualification:
Assess prospects' needs, company size, and potential fit before scheduling meetings.
CRM Management:
Maintain accurate and up-to-date records in Pipedrive, including call outcomes, follow-ups, contact information, and next steps.
Email Follow-Ups:
Send personalized follow-up emails to prospects and nurture conversations until a meeting is confirmed.
Meeting Coordination:
Confirm scheduled demonstrations, send reminders, and help maintain a high meeting attendance rate.
Lead Verification:
Review and validate new leads generated through automated prospecting tools before adding them to the CRM.
Sales Feedback:
Identify common objections, share market insights, and contribute to improving sales scripts and outreach strategies.
Founder Collaboration:
Work directly with the founders to continuously improve outreach performance and lead quality.
Requirements
Fluent German and Swiss German are essential, including the ability to confidently communicate with Swiss German-speaking customers over the phone.
Strong verbal communication skills and the ability to engage senior decision-makers professionally.
Confidence making high-volume outbound cold calls and handling objections.
A proactive, resilient mindset with the ability to stay motivated despite rejection.
Excellent organizational skills and attention to detail.
Ability to communicate a compelling value proposition clearly and concisely.
Strong time management skills and the ability to consistently meet activity targets.
Comfortable working with CRM systems and maintaining accurate sales records.
Ability to work independently while collaborating closely with a small, fast-moving team.
Must be based in Switzerland.
Nice to Have
Previous experience as a Sales Development Representative (SDR), Business Development Representative (BDR), or Outbound Sales Representative.
Experience in B2B cold calling, appointment setting, or lead generation.
Familiarity with Pipedrive or similar CRM platforms.
Experience in real estate, property management, PropTech, or related industries.
Previous experience selling to Swiss businesses or decision-makers in the DACH market.
Experience working in a startup or founder-led sales environment.
Benefits
💰 Competitive Compensation: Fixed salary with the potential to earn performance-based bonuses for qualified, completed demos.
🚀 High-Impact Role: Join a growing Swiss PropTech startup and directly contribute to its commercial growth.
📈 Professional Development: Build valuable experience in B2B outbound sales, lead generation, and the Swiss real estate technology sector.
🎯 Clear Performance Goals: Work toward measurable KPIs with opportunities for performance-based rewards.
💻 Modern Sales Tools: Use Pipedrive CRM and automated lead generation systems to streamline your workflow.
🌟 Meaningful Contribution: Help shape the company's outbound sales playbook, messaging, and prospecting processes.
Location: Thailand
Libertex Group Overview
Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.
Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.
A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.
The Libertex Group in Numbers:
• 28+ years of fintech experience
• 3M+ clients worldwide
• 700+ employees
• 45+ international awards (for Libertex)
• 300+ tradable assets (through Libertex)
The Libertex Group is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives.
Job Overview
We are looking for a talented Social Media Specialist to join our team and become the voice of Libertex Group brands across Thailand. In this role, you will bring campaigns and creative ideas to life across Thai-language social media channels, creating engaging content that resonates with traders, fosters community engagement, and strengthens our brand presence. You will manage content across platforms including Facebook, Instagram, YouTube, and TikTok, ensuring all communications align with our brand identity and compliance standards.
Main Responsibilities
Report directly to the Social Media Team Lead, providing regular updates on content performance, campaign execution, and market-specific initiatives in Thailand.
Manage and grow our social media presence across relevant platforms in Thailand, including Facebook, Instagram, TikTok and YouTube executing content strategies defined by the Team Lead.
Create and publish engaging content tailored to Thai audiences, including short-form videos, YouTube videos, carousels, stories, educational posts, and other platform-specific formats in Thai.
Develop and maintain a monthly content calendar aligned with Thai public holidays, local events, product launches, F1 moments, and regional trading trends.
Collaborate with affiliate and partner teams to develop co-branded campaigns and shareable content assets tailored to the Thai market.
Monitor Thai trading communities, social media groups, forums, and relevant fintech platforms to identify engagement opportunities, emerging trends, and opportunities for organic community growth.
Ensure all content complies with internal brand guidelines, local regulatory requirements, and compliance approval processes before publication.
Track, analyze, and report monthly social media performance, including follower growth, reach, engagement, content effectiveness, and other relevant KPIs.
Adapt global campaigns and creative assets to Thailand’s cultural context, language, audience preferences, and local market dynamics in coordination with the Team Lead.
Stay up to date with social media trends, platform algorithm changes, emerging content formats, and relevant developments in Thailand’s digital and trading communities.
Coordinate with designers, motion designers and other internal stakeholders to ensure the timely delivery of high-quality, market-relevant creative assets.
Manage day-to-day community engagement by responding to comments and messages in Thai, addressing audience questions, escalating customer issues when necessary, and fostering positive interactions across social channels.
Identify opportunities to strengthen local brand awareness, increase audience engagement, and build an active and trusted social media community in Thailand.
Requirements
Degree in Marketing, Social Media or any other relevant field.
At least 4 years of social media and content experience, preferably in financial services, fintech, crypto, or another trust-sensitive category
Strong understanding of how retail traders consume content in Thailand/Asia
Ability to work under a creative brief and execute with consistency across platforms without needing to reinvent direction with every post
Familiarity with compliance review processes for financial content
Excellent command of English and Thai language
Demonstrated track record of growing a brand audience in a category where trust is earned slowly and lost quickly
Benefits
10 working days of annual leave
Work remotely whilst being part of a global team
Udemy Business unlimited membership
Professional and personal development opportunities in a fast-growing environment
Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.
Location: Kazakhstan; Kyrgyzstan; Georgia
Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
We’re looking for a
Commercial Legal Team Lead
to lead our in-house legal team and support the company’s work across international markets. You’ll manage the team while staying close to the business: advising on contracts, products, payments, and regulatory matters, and helping teams find workable solutions as the company grows.
The role involves working with colleagues across the business and external lawyers in different jurisdictions. You’ll help the company understand legal risks, respond to regulatory changes, and launch products and business models with the right legal foundations.
This is a remote vacancy open to candidates who are willing to work in the European time zone and are qualified to practice law in England & Wales, the US or an EU Member State.
Job Responsibilities:
Team leadership
Lead and develop the in-house legal team, set priorities, and ensure the business receives clear, timely advice.
Take the lead on complex legal matters and coordinate external counsel across multiple jurisdictions.
Support the professional development of junior and mid-level legal team members.
Lead cross-functional legal projects and work with stakeholders across the business.
Commercial contracting
Draft and negotiate commercial agreements, including partnership, B2B and B2C, licensing, and technology agreements.
Advise teams on contractual structures, identify key legal and commercial risks, and recommend practical solutions.
Support strategic transactions and international commercial arrangements.
Product and business support
Work with product and business teams on travel products, booking flows, customer journeys, ancillary services, cancellations, refunds, and payment solutions.
Advise on the legal aspects of new products and business models.
Support market entry and international expansion, including local regulatory assessments.
Regulatory, payments, and risk management
Advise on payment flows, merchant models, PSP integrations, and the legal aspects of cross-border payment structures.
Help the business navigate rules affecting online travel, including consumer protection, e-commerce, package travel, intermediary liability, payments, digital platforms, and privacy.
Track changes in laws and regulations and help the business understand and address their impact.
Help ensure the company’s operations comply with relevant requirements, including GDPR and ePrivacy.
Disputes and cross-border matters
Support dispute resolution, including pre-litigation matters, arbitration, and cross-border litigation.
Manage complex legal matters across jurisdictions, working with internal stakeholders and external counsel.
Requirements
Qualified to practise law in England and Wales or an EU Member State or holds a degree from a university in one of these countries.
8+ years of post-qualification experience, including substantial in-house work with an international consumer technology, digital platform, or travel technology business operating across the EU and UK.
Experience working with an online travel agency (OTA), bedbank, travel marketplace, travel distribution platform, or travel technology company.
Experience leading or managing a legal team, or taking ownership of major cross-functional legal projects.
Strong commercial contracting experience across common-law and civil-law jurisdictions.
A sound understanding of the rules affecting online travel businesses, including consumer protection, e-commerce, package travel, intermediary liability, payments, digital platforms, and privacy.
Experience advising on commercial and product matters across several European jurisdictions.
Confidence managing complex cross-border matters and working with external counsel.
Strong project management skills and the ability to work effectively with teams across the business.
A practical approach to legal advice: you can explain risks clearly and help colleagues decide what to do next.
Fluent English, both written and spoken (C1 or higher).
Fluent Russian, both written and spoken is a plus.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Nairobi, Kenya
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Attend to customer inquiries promptly and professionally via chat, email and Phone on various issues such as: account registration and verification processes (KYC), deposits, withdrawals and payment method.
Adhere strictly to company policies and Kenyan regulatory guidelines regarding advertising, player protection and responsible gaming.
Identify and escalate complex or unresolved issues to the relevant internal teams
Provide accurate information regarding products, services, policies and procedures.
Document customer interactions and maintain records of issues and resolutions.
Follow up with customers to ensure their concerns have been addressed to their satisfaction.
Maintain knowledge of product updates and promotions
Contribute to team efforts and collaborate with other departments to improve customer experience.
Achieve customer satisfaction targets and service level goals.
Any Duties assigned by Line Manager
Requirements
Bachelor's degree in Business Administration, Marketing, Public relations or equivalent
2-3 years experience in the betting industry
Fluent in written and spoken English and Kiswahili.
Proficient in using a computer and navigating multiple software programs simultaneously
Exceptional communication skills
High degree of empathy and patience when dealing with frustrated customers.
Strong problem solving and analytical abilities to quickly diagnose and resolve issues.
Nairobi, Kenya
Singapore; Experience working with globally distributed engineering teams across multiple timezones
Experience working with globally distributed engineering teams across multiple timezones
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St. Louis, United States; Maryland Heights, United States; Creve Coeur, United States; Granite City, United States; Kirkwood, United States; Florissant, United States
Knoxville, United States; Nashville, United States; Brentwood, United States; Berry Hill, United States; Powell, United States; Kingsley Station, United States
Atlanta, United States; Buford, United States; Roswell, United States; Marietta, United States; Decatur, United States; Sandy Springs, United States
San Francisco, United States; Santa Clara, United States; Sacramento, United States; Roseville, United States; Walnut Creek, United States; Palo Alto, United States
УдалённоBrazil; Argentina; United States; Spain; Italy; Japan
Zürich, Switzerland; Must be based in Switzerland
УдалённоThailand
УдалённоleadKazakhstan; Kyrgyzstan; Georgia; This is a remote vacancy open to candidates who are willing to work in the European time zone and are qualified to practice law in England & Wales, the US or an EU Member State