Location: Remote in EMEA
Location:
This is a 100% remote role open to those who reside in the US, UK, or EMEA region.
About the job
Testlio's fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoCore™, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit
testlio.com
.
We are hiring a
Principal Architect
to serve as a hands-on individual contributor who will shape our application and platform architecture, driving production-ready systems that directly enable our next generation of intelligent, distributed software testing solutions.
Why will you love this job?
High Ownership and Autonomy:
Be a foundational technical leader steering a profound platform transformation, making critical structural decisions that balance immediate system delivery with long-term enterprise scalability.
Pragmatic AI & System Innovation:
Step past the hype to integrate actionable AI capabilities directly into high-throughput surfaces, modernizing our core monolith into a robust distributed network alongside our product and executive leaders.
Why you will love being a part of Testlio?
Great Culture
: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our
inclusive, purpose-driven culture
where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
Remote Work
: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a
fully remote and globally distributed team
. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
Investment in You
: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
Winning Business
: Testlio is growing, profitable, and cash-strong. We are leading our industry with
exceptional clients
who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.
What would your day look like?
Architect, develop, and deploy scalable, production-grade services directly across the core Testlio software platform.
Author clear architectural standards and reference patterns that define domain boundaries, decoupling our current codebase into modular services.
Partner with the Director of Engineering to execute frontend framework consolidation, improving operational performance and observability.
Safeguard system efficiency and regulatory posture by designing with security, cost-efficiency, and ISO 27001 expectations at the center.
Integrate secure AI/LLM patterns into customer-facing surfaces, establishing strict operational guardrails and failure modes for our Quality API.
Advise executive, product, and engineering teams on major technical tradeoffs, translating business needs into clean technical strategies.
What do you need to succeed?
Technical Skills
15+ years of hands-on software development experience building cloud-native, business-critical platforms.
Advanced mastery of distributed system patterns, data modeling, event-driven design, and database technologies (Relational and NoSQL).
Proven track record designing and migrating application infrastructures, specifically moving from monolithic architectures to modular services.
Deep experience establishing enterprise-ready patterns in AWS, emphasizing high availability, cost optimization, and secure infrastructure.
Strong familiarity with modern full-stack code environments, including front-end web frameworks, scripting languages, and CI/CD pipelines.
Practical, production-grade experience deploying AI/ML or LLM-based solutions with an emphasis on observable, safe automation patterns.
Human Skills
Fluency in English with exceptional written and verbal communication skills, especially when presenting advanced architecture concepts to business leaders.
Ability to operate effectively as an individual contributor in fast-paced, ambiguous environments, showing proactive problem ownership.
Strong collaboration and alignment focus, capable of guiding distributed engineering teams and technical peers without direct authority.
Outstanding analytical thinking, balancing a broad long-term technology vision with practical, short-term implementation constraints.
Natural inclination for remote-first work, successfully communicating and documenting technical decisions asynchronously across global time zones.
What is the application process?
At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete.
Interview Process:
Application
Recruiter interview
Stakeholder Interview
Technical Exercise
Offer & background check
Diversity and Inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and half of our team members identify as women. For more information, see the
DEI section
of our website.
УдалённоNatural inclination for remote-first work, successfully communicating and documenting technical decisions asynchronously across global time zones; Remote in EMEA
Location: Remote in AMER
Location:
This is a 100% remote role open to those who reside in the US, UK, or EMEA region.
About the job
Testlio's fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoCore™, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit
testlio.com
.
We are hiring a
Principal Architect
to serve as a hands-on individual contributor who will shape our application and platform architecture, driving production-ready systems that directly enable our next generation of intelligent, distributed software testing solutions.
Why will you love this job?
High Ownership and Autonomy:
Be a foundational technical leader steering a profound platform transformation, making critical structural decisions that balance immediate system delivery with long-term enterprise scalability.
Pragmatic AI & System Innovation:
Step past the hype to integrate actionable AI capabilities directly into high-throughput surfaces, modernizing our core monolith into a robust distributed network alongside our product and executive leaders.
Why you will love being a part of Testlio?
Great Culture
: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our
inclusive, purpose-driven culture
where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
Remote Work
: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a
fully remote and globally distributed team
. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
Investment in You
: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
Winning Business
: Testlio is growing, profitable, and cash-strong. We are leading our industry with
exceptional clients
who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.
What would your day look like?
Architect, develop, and deploy scalable, production-grade services directly across the core Testlio software platform.
Author clear architectural standards and reference patterns that define domain boundaries, decoupling our current codebase into modular services.
Partner with the Director of Engineering to execute frontend framework consolidation, improving operational performance and observability.
Safeguard system efficiency and regulatory posture by designing with security, cost-efficiency, and ISO 27001 expectations at the center.
Integrate secure AI/LLM patterns into customer-facing surfaces, establishing strict operational guardrails and failure modes for our Quality API.
Advise executive, product, and engineering teams on major technical tradeoffs, translating business needs into clean technical strategies.
What do you need to succeed?
Technical Skills
15+ years of hands-on software development experience building cloud-native, business-critical platforms.
Advanced mastery of distributed system patterns, data modeling, event-driven design, and database technologies (Relational and NoSQL).
Proven track record designing and migrating application infrastructures, specifically moving from monolithic architectures to modular services.
Deep experience establishing enterprise-ready patterns in AWS, emphasizing high availability, cost optimization, and secure infrastructure.
Strong familiarity with modern full-stack code environments, including front-end web frameworks, scripting languages, and CI/CD pipelines.
Practical, production-grade experience deploying AI/ML or LLM-based solutions with an emphasis on observable, safe automation patterns.
Human Skills
Fluency in English with exceptional written and verbal communication skills, especially when presenting advanced architecture concepts to business leaders.
Ability to operate effectively as an individual contributor in fast-paced, ambiguous environments, showing proactive problem ownership.
Strong collaboration and alignment focus, capable of guiding distributed engineering teams and technical peers without direct authority.
Outstanding analytical thinking, balancing a broad long-term technology vision with practical, short-term implementation constraints.
Natural inclination for remote-first work, successfully communicating and documenting technical decisions asynchronously across global time zones.
What is the application process?
At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete.
Interview Process:
Application
Recruiter interview
Stakeholder Interview
Technical Exercise
Offer & background check
Diversity and Inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and half of our team members identify as women. For more information, see the
DEI section
of our website.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the leader of our Enterprise Asset & Wealth Management sales organization, you will build and lead a team that brings transformational AI to the world's leading asset managers, wealth managers, and private markets firms. These are organizations rethinking how they generate investment insight, serve clients and advisors, scale personalization, and meet fiduciary and regulatory obligations. They are looking for a partner they trust to take frontier AI from promising pilots into production at the core of their business.
You will own a broad portfolio of major AWM institutions at very different stages of AI adoption, from firms already running Claude in production to those just beginning their journey. Your coverage will span global and regional asset managers, alternatives managers, and wealth businesses. You will lead Account Executives, design the coverage and territory model, and build the repeatable, AWM-specific plays that turn early wins into durable, scaled adoption across research, portfolio and client operations, advisor productivity, and compliance and supervision. The selling is technical and multi-stakeholder: platform decisions, model governance, security and procurement rigor, and solutions built on Claude through our API, Claude for Enterprise, Claude Code, and partner cloud platforms. You will shape strategy and operating rhythm while staying personally engaged with executives on the pursuits that matter most.
This is a rare opportunity to build an organization, not just run a number: to shape how the asset and wealth management industry adopts frontier AI, and to do it at a company where safety, trust, and long-term customer outcomes are central to how we sell.
Key responsibilities
Define AWM go-to-market strategy and coverage design, including segmentation across asset managers, alternatives managers, and wealth platforms, territories, account prioritization, and vertical value propositions, and evolve the coverage model as the business scales
Recruit, coach, and retain Enterprise Account Executives with deep asset and wealth management and platform-selling expertise; develop leadership talent and create career paths that keep top performers growing
Codify the use cases, proof points, reference stories, and sales motions that make wins repeatable across AWM, such as investment research and idea generation, portfolio and client reporting, RFP and due diligence automation, advisor productivity and client personalization, and compliance and supervision workflows, partnering with Marketing, Enablement, and partner teams to scale them
Engage personally with C-level and business-line executives (CEOs, CIOs, COOs, Chief Data and AI Officers, Heads of Distribution, and Heads of Wealth) on priority pursuits, building business cases and value narratives and navigating complex procurement, security, model-risk, and legal processes through to production deployment and expansion
Own the organization's revenue targets and operating rhythm, instilling pipeline-generation discipline and running forecasting, deal inspection, and account planning cadences that make performance predictable and coachable across a high-volume book of business
Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and translate AWM needs, including fiduciary, books-and-records, and client-data requirements, into product and roadmap input
Orchestrate cross-functional and partner motions with Customer Success, Marketing, Partnerships, Legal, cloud partners, and the data and technology providers that AWM firms rely on, to deliver a seamless customer experience, and represent Anthropic with customers and at industry events as a visible, trusted leader
Minimum qualifications
Experience leading enterprise sales teams that sell technical, complex products such as API-first platforms, cloud infrastructure, or data and machine learning platforms
A track record of winning and growing enterprise customers, including building C-suite relationships, in asset and wealth management (asset managers, alternatives managers, private banks, wealth platforms, or the technology and data providers that serve them)
Experience designing go-to-market coverage for an enterprise sales team, including segmentation, territories, and account prioritization
Operational rigor across both a high-volume pipeline and complex, multi-stakeholder sales cycles, balancing velocity with deal quality and forecasting accurately in fast-changing environments
Credibility with technical buyers and builders, and with investment and distribution leaders: CIOs, CTOs, CDOs, Heads of AI/ML, Heads of Research, and Heads of Wealth or Distribution, plus experience pairing effectively with solutions architects and applied AI teams
Strong coaching skills that raise team performance through deal coaching and account strategy, combined with personal effectiveness alongside executives on high-priority opportunities
A genuine interest in deploying AI responsibly and motivation to advance Anthropic's mission of building safe, beneficial AI
Preferred qualifications
Experience leading other sales leaders (second-line management), or demonstrated readiness to step into that scope
Experience building or meaningfully scaling a verticalized or multi-segment sales organization
Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to large asset managers, wealth managers, or private markets firms
Familiarity with AWM use cases and buyers, such as investment research and portfolio analytics, client reporting and RFP automation, advisor and relationship-manager productivity, and fund operations and servicing
Deep familiarity with regulated-industry selling in AWM, including fiduciary and suitability obligations, SEC and FINRA expectations on supervision and books and records, model-risk management, client-data privacy, security review, and the governance expectations of financial institutions
Experience selling with and through cloud and ecosystem partners such as AWS, Google Cloud, and global systems integrators, as well as the data, analytics, and portfolio-technology vendors embedded in AWM firms
Familiarity with consumption- or usage-based commercial models and value-based pricing conversations
Experience leading organizations through rapid growth, re-segmentation, or significant change
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$450,000
—
$700,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
About Backblaze
Backblaze provides reliable, high-availability cloud storage and backup trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze Computer Backup protects the data of hundreds of thousands of customers, backing up laptops and desktops across Windows and macOS to the Backblaze cloud. We build durable, scalable systems with a strong emphasis on reliability, product quality, and a great customer experience.
Role Overview
We are looking for a Senior Software Development Manager to lead the team responsible for Backblaze Computer Backup, spanning both the cross-platform desktop client and the backend services that receive, store, and restore customer data. The entire Computer Backup engineering team reports into this role, which you will run through Desktop and Backend Leads who own the day-to-day of their areas. You will set the long-term technical direction for the product, own its multi-quarter delivery strategy, and hold accountability for the team’s budget and results.
This is a hands-on management role. You will take part in architecture discussions, code reviews, and technical decisions across both the desktop and backend sides of the product, while also owning strategy, budget, and the growth of your staff. The right candidate brings strong experience running agile teams, experience managing managers or team leads, deep expertise in system architecture, and a track record of leading distributed, remote-first engineering teams. You bring 7+ years of engineering management experience and enthusiasm for how AI-assisted development is changing the way software gets built.
What You'll Be Doing
Lead the full Computer Backup engineering team, which reports into this role, with Desktop and Backend Leads running the day-to-day of their areas.
Set the long-term technical direction for Computer Backup, ensuring architecture and platform decisions hold up as the product and customer base grow.
Own the multi-quarter delivery strategy for Computer Backup, and partner with Product leadership to help set the roadmap and negotiate scope, schedule, and priorities.
Hold accountability for the team’s budget and spend, aligning headcount, tooling, and infrastructure investment with business priorities.
Make technical and organizational decisions with broad, long-term impact, including shared platform components and infrastructure that other teams depend on.
Ensure the desktop and backend areas operate well together, with shared goals and a consistent agile delivery process.
Provide oversight of the team’s agile process, ensuring ceremonies such as sprint planning, backlog refinement, standups, and retrospectives are run well and consistently across both areas.
Own delivery across the client and backend, from planning and design through implementation and post-launch support, partnering with dedicated QA and release teams for testing and delivery.
Ensure the reliability, performance, and maintainability of the backup client and backend services that customers depend on to protect their data.
Champion engineering quality by growing unit testing and other automated test coverage, and by keeping testing a first-class part of how the team builds and ships software.
Take part hands-on in code reviews, architecture decisions, and technical problem-solving across both desktop and server work.
Champion the effective use of AI-assisted development tools, guide the team in adopting agentic coding practices, and help establish norms around AI-augmented workflows.
Continuously improve team productivity by identifying bottlenecks, refining processes, and investing in tooling and practices that help engineers do their best work.
Negotiate directly with senior leadership and major customers on significant matters, represent the team in executive reviews, and communicate risks and trade-offs with clear recommendations.
What We Are Looking For
7+ years of engineering management experience, including managing managers or team leads, ideally in a cloud, SaaS, desktop software, or platform engineering environment.
Experience setting long-term technical direction and system architecture for a growing product or platform.
Experience owning multi-quarter technical and delivery strategy and helping shape a product roadmap.
Experience negotiating scope, schedule, and priorities with product and senior leadership.
Accountability for a team or departmental budget, including resourcing and investment decisions.
Deep experience with agile development processes, including scrum, sprint planning, backlog management, estimation, and retrospectives, with a track record of ensuring these ceremonies are run well and consistently for a delivery team.
Demonstrated experience managing distributed, remote engineering teams, including strong async communication and remote collaboration practices.
Strong software engineering background with deep expertise in system architecture, able to engage hands-on in technical discussions, design reviews, and architectural decisions.
Solid command of the full software development lifecycle, from requirements and design through deployment and production support.
A strong commitment to engineering quality, including the value of unit testing and automated test coverage, and a track record of building testing into a team’s everyday practice.
Experience delivering software across desktop clients, backend services, or both.
Excellent communicator and negotiator, able to work directly with senior leadership and major customers and to escalate risks early with clear recommendations.
Familiarity with AI agentic coding tools such as Claude Code and Codex is a plus; we actively use them and value leaders who encourage their adoption.
Why Backblaze
Lead the organization building software that protects the data of hundreds of thousands of customers worldwide.
Own a complete product end to end, from the desktop experience customers see to the backend that keeps their data safe.
Shape the strategy, structure, and leadership team of a core product line, with direct access to senior leadership.
Collaborate with experienced engineering, product, and QA teams in a flat, low-bureaucracy environment.
Competitive compensation and benefits.
Remote-first culture supporting work-life balance.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $205,000-$255,000.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an
Equal Opportunity Employer.
Location: Mexico; Brazil
Join One of the Fastest-Growing Online Education Companies in the World
At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.
Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.
Now we're looking for an experienced Lead Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.
This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.
Why This Role Is Different
At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.
You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.
You'll Love This Role If You:
Enjoy solving complex customer challenges with creative solutions
Thrive in a fast-paced, KPI-driven environment
Are an exceptional negotiator who can create win-win outcomes
Love using data to improve processes and business performance
Enjoy coaching others and sharing best practices
Are highly organized and take ownership of your work
Communicate confidently with customers and cross-functional teams
Believe outstanding customer experiences drive long-term business success
What You'll Do
Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
Identify opportunities to automate retention processes and improve operational efficiency
Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses
Requirements
What We're Looking For
3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
Excellent English communication skills, both written and spoken
Proven experience supporting customers in the US market
Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
Experience managing refund requests, payment recovery, billing issues, and installment collections
Ability to navigate difficult customer conversations with empathy while protecting company interests
A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
Strong ownership, problem-solving, and decision-making skills
Excellent organizational skills and attention to detail
Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
Previous leadership, mentoring, or process improvement experience is a strong plus
Nice to Have
Experience in the online education or EdTech industry
Experience in high-ticket B2C sales environments
Previous experience leading or mentoring a retention team
Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
Experience working with subscription or installment payment models
Knowledge of billing operations, chargebacks, and payment recovery processes
Experience analyzing customer retention metrics to drive business improvements
Comfortable working in a fast-paced, performance-driven environment
Experience collaborating across Sales, Finance, Product, and Customer Success teams
Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms
Benefits
What We Offer
Competitive Compensation
:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
Learn and Grow
:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
Remote-First Culture:
Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
Health & Wellbeing:
Gym membership reimbursement,Mental health support, Generous paid vacation allowance
Why Join ELVTR?
Make an Impact:
Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
Grow Your Career:We're
committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
Join a Winning Team:
Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.
Ready to Help Shape the Future of Online Learning?
If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.
Apply today and become part of ELVTR's next chapter of growth.
ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.
Location: Singapore
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
As a
Solutions Engineer (APAC)
at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier-1 prospects and leads across the EMEA region.
What You Will Be Doing:
Solution Consulting:
Act as a trusted advisor to customers, understanding their technical and business requirements and positioning our solutions accordingly.
Product Demonstrations:
Prepare and conduct live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition.
Technical Discovery & Qualification:
Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures.
Account Expansion & Upselling:
Partner closely with CSMs and Account Managers to identify upsell and cross-sell opportunities within existing enterprise accounts, uncovering technical pain points and pitching new product modules (e.g., Transaction Monitoring, KYB, fraud workflows).
PoC Execution:
Lead PoCs and trials to validate Sumsub’s technology during both new business and existing account expansion cycles, working closely with client technical teams to ensure successful outcomes.
Sales & Account Support:
Partner with the sales and account management teams throughout deal cycles, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns in both written and verbal communication.
Integration Consulting:
Guide customers on best practices for integrating APIs and SDKs, ensuring a smooth and efficient deployment for initial setups as well as new feature rollouts.
Stakeholder Engagement:
Collaborate with internal teams (Product, Engineering, Legal, Compliance, Operations, and CS) to align solutions with evolving customer needs and market trends.
About You:
Ability to quickly master new technologies and articulate complex technical concepts into clear business value for both technical and commercial audiences.
Solid working knowledge of APIs, SDKs, and cloud-based SaaS architectures (hands-on coding background is a plus, but not required).
Outstanding verbal and written communication skills, with confidence presenting to cross-functional stakeholders (prior client-facing or presales experience is a strong advantage).
Sharp analytical, problem-solving, and troubleshooting mindset when dealing with integrations and customer requirements.
Genuine curiosity and interest in Fintech, RegTech, Fraud Prevention, and Compliance (domain exposure is a bonus, but not mandatory).
Full professional fluency in
English and Chinese
(written and spoken).
Flexibility and willingness to travel across the EMEA region for key customer meetings, workshops, and industry events.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Boston Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
We're looking for a Lead Pre-Sales Engineer to join our Pre-Sales team and take the lead on technical discovery, demos, and solution design for Pointr's most complex customer opportunities. Reporting directly to the CEO, you'll work closely with Sales and Delivery, helping customers understand how our technology works, answering challenging technical questions around APIs, SDKs, and our indoor mapping and positioning solutions, and making sure what we're promising customers is something we can actually deliver.
We're looking for someone with a strong mix of technical expertise and presentation skills. Someone who can confidently handle complex integration questions while also delivering engaging live demos and presentations to senior stakeholders.
As the team grows, you'll have opportunities to share your experience and best practices with other Pre-Sales Engineers, particularly around demos, discovery, and technical problem-solving.
WHAT YOU'LL DO
- Lead or co-lead discovery sessions and run tailored, use-case-driven demos for complex and strategic opportunities.
- Personally handle the toughest technical questions live in front of customers APIs, SDKs, integration architecture and translate them into commercial, outcome-driven language rather than deep technical detail.
- Validate solution feasibility in close collaboration with Delivery, and ensure scope, assumptions, and commitments are clearly defined before deal close.
- Own demo standards, demo assets, and demo environments for the Pre-Sales function.
- Define documentation and handover standards from Sales to Delivery to ensure a clean transition from demo to contract to implementation.
- Support Customer Advocates in articulating value and answering technical questions throughout the sales cycle.
- Mentor other Pre-Sales / Solution Experts as the team grows a peer-mentorship relationship focused on demo quality and technical credibility, not day-to-day line management.
- Support the hiring and onboarding of additional Pre-Sales team members as capacity is added.
- Capture recurring customer feedback, objections, and technical questions from demos, and route patterns to Product and Delivery.
WHAT SUCCESS LOOKS LIKE
- First 90 days: build fluency in Pointr’s technical architecture and product, and run your first customer demos alongside the CEO and Sales team.
- 6 months: independently owning discovery and demos for our most complex opportunities, with a measurable improvement in technical-objection handling.
- 12 months: fully embedded as the technical/commercial bridge between Sales and Delivery, and mentoring at least one additional Pre-Sales team member.
WHAT WE SEEK
- 7–10+ years of experience in pre-sales, technical sales, or commercial solution roles within B2B SaaS environments.
- Demonstrated ability to both understand deep technical concepts (APIs, SDKs, system architecture) and deliver confident, compelling live demos to prospects and senior stakeholders — this combination of technical depth and presentation skill is the most important qualification for this role.
- Proven track record leading customer discovery and delivering tailored, use-case-driven demos in complex, multi-stakeholder enterprise sales cycles.
- Experience working closely with engineering or delivery teams to validate feasibility, without directly owning or managing them.
- Structured, detail-oriented approach to scoping and documenting commitments before deal close.
- Experience mentoring, coaching, or providing functional leadership to other pre-sales or technical team members.
- Comfortable operating in a start-up or high-growth environment where processes are still being shaped.
- Professional fluency in English, both written and verbal.
PREFERRED QUALIFICATIONS
- BS or MS in a relevant technology or management field (Computer Science is a plus).
- Prior exposure to location-based technologies, indoor mapping platforms, analytics, or data-driven SaaS products.
- Experience working with enterprise customers across multiple verticals (e.g., healthcare, retail, workplace, events).
WHAT WE OFFER
- Supportive, kind (no-ego), and smart team
- Hybrid work (2 days being in the office is required)
- International environment and inclusive culture
- Competitive base salary and attractive stock options
- Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time + 12 holidays per year
- 401(k) retirement scheme
COMPENSATION
Base salary range: $170,000–$180,000 + bonus, based on experience and market.
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Canada; Calgary; Boston; Nashville; Richmond; Phoenix; Seattle; United States; Vancouver; North America | Utah; Ottawa; Toronto; Montreal
Workplace: Remote
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
Why this role?
We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans - by way of feedback. By labelling, ranking, auditing, and correcting text output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech.
Cohere seeks dynamic and dedicated Data Annotators with exceptional Modern Standard German Writing, Translation, and Data Manipulation skill.
Please Note: This is a part-time independent contractor position available within Canada. We seek candidates who are able to commit to 16 hours per week minimum at a 30 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 months contract. Performance incentives included!
As a Data Annotation Specialist, you will:
- Label and Rank: Accurately label and rank machine learning data with advanced proficiency in German, ensuring data integrity and quality.
- Audit and Correct: Scrutinize and rectify any inaccuracies in language data (may include text, image, JSON, TSV/CSV, Markdown), maintaining the highest standard of data accuracy.
- Reading and Text-Based Tasks: Efficiently complete reading and text-based assignments, with high attention to detail.
- Preference-Based Tasks: Evaluate and complete tasks, assessing which responses in German best conform to project guidelines.
- Recommend Optimizations: Identify and suggest opportunities for improving data quality and model performance in German language tasks.
- Provide Feedback: Collaborate and communicate effectively, providing feedback to cross-functional team members, particularly on German language-related matters.
- Detail-Oriented Execution: Maintain meticulous attention to detail while performing repetitive and precise tasks, particularly when working with language data.
You may be a good fit if you have:
- Language Proficiency: Native or near-native proficiency in German; excellent command over English.
- Expert reading and writing skills - which you are ready to prove on our written test.
- Basic familiarity with JSON/TSV/CSV/Markdown data manipulation.
- Strong attention to detail and commitment to accuracy - you’re the type to proofread all of your emails!
- High tolerance for repetitive and monotonous work.
- Ability to follow complex instructions, navigate ambiguity and work independently.
- Superb sense of urgency and time management.
- Curiosity about technology and a knack for tackling problems in creative ways.
- A reliable laptop.
The Candidate Journey:
Initial Screening - Once you have submitted your application our Talent Team will review your resume and writing samples.
Virtual Annotation Test - This assignment will test your written skill through various language-based tasks, such as a a writing sample, interacting with a chat bot, and more.
Video Screen - If selected to move forward, you will have a short video call with a member of our Operations Team!
Offer - Independent Contractor Agreement
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and therefore compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human generated and model generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
As a Senior Software Engineer, you will bring deep technical expertise, creative problem-solving, and strong communication skills to the design and development of cloud platforms, developer tools, and full-stack applications. You will help drive architectural decisions, build and scale production services, improve developer workflows, and establish engineering best practices.
You will also serve as a technical resource for other engineers and users, providing technical guidance, documentation, troubleshooting, setup assistance, and expertise for the systems and tools you help build.
Responsibilities
Design, build, and maintain scalable, secure, reliable, and cost-effective cloud services on AWS, with a focus on serverless and event-driven architectures.
Architect and implement production AWS solutions using services such as Lambda, Step Functions, ECS, DynamoDB, S3, and related technologies.
Design and develop web applications and services spanning front-end, back-end, APIs, databases, and cloud infrastructure.
Integrate cloud services with internal and external systems using secure, reliable, and maintainable interfaces and engineering practices.
Design for operational reliability, including robust error handling, monitoring, and recovery from failures.
Diagnose production issues and identify performance, reliability, usability, and developer-experience improvements.
Collaborate with engineers, users, and partner teams to understand requirements, evaluate technical tradeoffs, and deliver practical solutions.
Contribute to technical documentation, engineering standards, code reviews, and architectural decisions.
Required Qualifications
Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.
5+ years of professional software engineering experience in cloud platforms, backend systems, or related fields.
Strong proficiency in Python, including software design, automated testing, and dependency management.
Hands-on experience designing and implementing production systems on AWS.
Experience with distributed, asynchronous, or event-driven system architectures.
Demonstrated experience shipping and supporting at least one production cloud service.
Experience with infrastructure as code (IaC), particularly Terraform.
Experience designing and integrating REST APIs or other service-to-service interfaces.
Experience debugging complex systems and diagnosing issues across multiple services and components.
Strong written and verbal communication skills and the ability to collaborate effectively across teams.
Desired Qualifications
Experience with serverless and container-based AWS technologies such as Lambda, Step Functions, ECS/Fargate, DynamoDB, S3, API Gateway, SQS, SNS, or EventBridge.
Experience with AWS security and identity concepts, including IAM, least-privilege access, secrets management, and service-to-service authentication.
Experience with observability, tracing, monitoring, and debugging using tools such as Amazon CloudWatch and AWS CloudTrail.
Experience designing CI/CD pipelines and automated deployment workflows.
Experience developing full-stack web applications using technologies such as JavaScript/TypeScript, React, Node.js, Java, or SQL databases.
Experience designing internal developer platforms, workflow systems, or developer-facing tools.
Familiarity with Agile development methodologies such as Scrum.
Familiarity with mobile application development, particularly Android or iOS.
Familiarity with the PlayStation ecosystem.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$193,300
—
$289,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
As a
Solutions Engineer (EMEA)
at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier-1 prospects and leads across the EMEA region.
What You Will Be Doing:
Solution Consulting:
Act as a trusted advisor to customers, understanding their technical and business requirements and positioning our solutions accordingly.
Product Demonstrations:
Prepare and conduct live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition.
Technical Discovery & Qualification:
Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures.
Account Expansion & Upselling:
Partner closely with CSMs and Account Managers to identify upsell and cross-sell opportunities within existing enterprise accounts, uncovering technical pain points and pitching new product modules (e.g., Transaction Monitoring, KYB, fraud workflows).
PoC Execution:
Lead PoCs and trials to validate Sumsub’s technology during both new business and existing account expansion cycles, working closely with client technical teams to ensure successful outcomes.
Sales & Account Support:
Partner with the sales and account management teams throughout deal cycles, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns in both written and verbal communication.
Integration Consulting:
Guide customers on best practices for integrating APIs and SDKs, ensuring a smooth and efficient deployment for initial setups as well as new feature rollouts.
Stakeholder Engagement:
Collaborate with internal teams (Product, Engineering, Legal, Compliance, Operations, and CS) to align solutions with evolving customer needs and market trends.
About you:
Ability to quickly master new technologies and articulate complex technical concepts into clear business value for both technical and commercial audiences.
Solid working knowledge of APIs, SDKs, and cloud-based SaaS architectures (hands-on coding background is a plus, but not required).
Outstanding verbal and written communication skills, with confidence presenting to cross-functional stakeholders (prior client-facing or presales experience is a strong advantage).
Sharp analytical, problem-solving, and troubleshooting mindset when dealing with integrations and customer requirements.
Genuine curiosity and interest in Fintech, RegTech, Fraud Prevention, and Compliance (domain exposure is a bonus, but not mandatory).
Full professional fluency in English (written and spoken).
Flexibility and willingness to travel across the EMEA region for key customer meetings, workshops, and industry events.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Engineer at GitLab, you'll partner with public sector customers to help them successfully adopt and expand GitLab across their organization. You'll deliver services such as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that fit their goals, timelines, and environments. You'll also work closely with project managers and engagement managers to make delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to GitLab's product and engineering teams by communicating insights that can improve GitLab features and delivery processes. This role is a strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote, largely asynchronous environment.
Some examples of our projects:
Delivering GitLab installations and upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures
Leading migrations from existing systems to GitLab SaaS or self-managed GitLab, including planning, execution, and knowledge transfer
What you'll do
Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including completing projects on scope and on schedule.
Plan and execute GitLab deployments across a range of architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices.
Oversee and perform migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal disruption.
Provide technical guidance across the GitLab feature stack, helping customers adopt best practices that fit their goals, constraints, and operating environment.
Partner closely with project managers and engagement managers by providing feedback and updates that improve delivery consistency, keep work on schedule, and reduce delivery issues across engagements.
Manage and deliver multiple customer projects at once, balancing customer outcomes with awareness of billable time and delivery priorities to meet utilization and delivery goals.
Mentor and assist other Professional Services Engineers by communicating expertise in specific technical areas and contributing to stronger, more repeatable delivery patterns.
Work closely with GitLab's product and engineering teams to remove blockers for customers and help improve GitLab features and delivery processes based on field insights, leading to faster issue resolution and more consistent delivery.
What you'll
bring
Professional experience with one or more infrastructure as code or configuration as code tools, such as Terraform, Ansible, Packer, Puppet, or Chef.
Experience with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
Active TS/SCI clearance is required for this role due to the nature of the customers you’ll support.
Occasional travel to SCIF sites as needed.
Desirable locations - Reston or Springfield, VA
Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position
Ability to support public sector customers with TS/SCI clearance-related requirements for their environments and engagements.
Ability to lead technical delivery end-to-end, including discovery, planning, documentation, and knowledge transfer.
About the team
The Professional Services Engineer is part of GitLab's Professional Services organization, helping customers adopt GitLab successfully through installation, migration, training, and advisory engagements. The team works closely with Project Managers and customer stakeholders to deliver successful outcomes and help organizations expand how they use GitLab.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$138,080
—
$230,040 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
What you'll do
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai Lead, you own how Sierra's AI agents come to life for our customers, from first pilot to a production agent handling thousands of conversations a day. We believe the best leaders stay hands-on and close to the work. You'll sit at the intersection of product, building agents, and customer-facing work, and stay just as close to the technology as you are to the people you build for and the team you lead.
- Lead the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Our leads operate as ICs for their first 2-4 months at Sierra, then evolve into the lead role, all while continuing to take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. You'll both build directly and guide your team through the full lifecycle, coaching strategists to set and maintain the standard for ADLC best practices. You'll ensure agents launch on time, meet customer needs, and measurably move the customer's business.
- Build the team as you build the business. You’ll take on two kinds of leadership: serving as the senior sponsor on our key customer deployments, and managing a team of strategists. You'll drive how the strategist function grows, from hiring and onboarding to defining what success looks like.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and actively build/shape the AI strategy that gets them there. You'll develop your team to do the same.
- Guide delivery with the customer's working teams day to day. Run working sessions, troubleshoot agents as issues come up, and coach your team to make the calls that keep every build on track for launch. You'll be accountable for delivery quality and customer impact across your team's portfolio.
- Shape the future of the product. Your team's direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to influence where Sierra goes next.
What you'll bring
- Customer obsession. Genuine energy being in front of customers, understanding their business and needs, thriving in complex organizations, and building trusted relationships, plus the ability to develop that muscle in others.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and guide teams through fast-changing, ambiguous environments.
- A leadership style that comes from being hands-on. You blend high standards with empathy, fostering both speed and quality across your team.
- Technical aptitude. Comfortable engaging directly with technical concepts (reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion).
- Ownership and delivery. A track record of running, as well as leading teams that run, multiple complex, high-visibility projects at once and driving them to outcomes.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience, and/or an MBA or comparable experience at the intersection of technology and business.
Even better...
- Experience building or deploying AI/LLM agents in production, hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering), working closely with technical counterparts.
- Background as a founder, product or strategy leader, or startup operator with high ownership and urgency.
- Experience managing teams in product, consulting, solutions, or other customer-facing roles.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Senior Product Data Scientist who is deeply product-minded and highly proactive.
This is not a role for someone who waits for perfectly defined questions or works in isolation. We are looking for someone who actively looks at our data, understands our customers’ pain points, identifies opportunities, and pushes ideas forward.
You will work closely with Product, Engineering, and Analytics to shape what we build, why we build it, and how we measure success. Your work will directly power customer-facing features such as LTV prediction, experimentation and statistical significance, benchmarking, and entirely new data-driven products we have not built yet.
You will be expected to bring ideas to the table, backed by analysis and clear hypotheses, and to influence product direction through data.
Our data stack includes a Python backend, PostgreSQL production databases, Snowflake, dbt, and AWS.
WHAT YOU WILL DO
- Proactively explore RevenueCat’s data to identify customer problems, opportunities, and product bets.
- Translate ambiguous product and business problems and questions into clear analyses, models, and recommendations.
- Partner with Product Managers to shape roadmaps, not just execute on them.
- Design, build, and ship production-grade predictive and descriptive models that power customer-facing features.
- Define and evaluate statistical approaches for experimentation, benchmarking, and forecasting.
- Communicate insights clearly and persuasively to technical and non-technical audiences, with a focus on customer impact.
- Continuously iterate on shipped models and features based on real-world usage and feedback.
This role has real ownership. You will not just support decisions, you will help drive them.
ABOUT YOU
You are a Senior Data Scientist who cares deeply about impact and product outcomes.
From a skills perspective, you bring:
- 5+ years of experience working as a Data Scientist.
- Strong SQL skills and comfort with data modeling.
- Experience building and deploying predictive and descriptive models in production.
- Experience writing or collaborating on production-ready Python code.
- A solid understanding of statistics and experimentation, ideally including Bayesian approaches.
- The ability to clearly explain complex ideas and results to broad audiences.
You recognize yourself in several of these:
- You are highly proactive and opinionated, and you are comfortable pushing ideas forward.
- You enjoy working with messy, real-world data and imperfect information.
- You care more about creating customer value than academic elegance.
- You are comfortable operating in ambiguity and building structure where none exists.
- You enjoy working closely with Product teams and influencing decisions.
- You are excited by the consumer subscription ecosystem and curious about how developers make money.
WHAT SUCCESS LOOKS LIKE
IN THE FIRST MONTH, YOU'LL:
- Understand our data models.
- Get to know the team.
- Ramp up on the ongoing data feature work.
- Implement and ship your first project.
WITHIN THE FIRST 3 MONTHS, YOU'LL:
- Meaningfully contribute to shipping a data feature to thousands of developers.
- Work with our Product, Analytics and Engineering teams to improve our data pipelines for data science features.
- Launch your own explorations into our data to fulfill your own curiosity.
WITHIN THE FIRST 6 MONTHS, YOU'LL:
- Own one or more core data-powered features end to end.
- Influence the data feature roadmap with clear, data-backed proposals.
- Be a go-to partner for product teams on data-driven decision making.
WITHIN THE FIRST 12 MONTHS, YOU'LL:
- Propose and lead entirely new data-driven product initiatives.
- Push the boundaries of how RevenueCat uses data to help developers grow revenue.
- Help shape how data science operates at RevenueCat as the function grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Georgia - Conyers
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Technician I is an entry-level maintenance professional responsible for supporting the day-to-day repair and upkeep of the community. This role performs basic maintenance tasks in occupied and vacant apartment homes while ensuring the overall cleanliness and functionality of the property. Working under the direction of the Maintenance Supervisor, this position is ideal for someone looking to grow their career in property maintenance. Success in this role comes from a strong work ethic, attention to detail, and a commitment to delivering timely, high-quality service to residents.
Key Responsibilities
Maintenance & Repairs
Complete maintenance requests for occupied and vacant apartment homes, including basic repairs in plumbing, electrical, carpentry, and general maintenance
Diagnose and troubleshoot maintenance issues, escalating more complex repairs to the Maintenance Supervisor as needed
Perform routine maintenance on appliances, fixtures, and building systems
Assist with HVAC systems, plumbing, and electrical components at an entry level
Support make-ready processes to prepare apartment homes for new residents
Property Upkeep & Support
Walk the community regularly to maintain cleanliness and remove debris from grounds and common areas
Maintain interior spaces such as hallways, amenities, and office areas to ensure a clean and safe environment
Use tools such as blowers or sweepers to keep sidewalks, parking areas, and walkways clear
Distribute resident communications such as notices and newsletters as needed
Assist with general property upkeep and additional maintenance tasks as assigned
Customer Service & Team Collaboration
Interact professionally and courteously with residents, vendors, and team members
Respond to maintenance requests in a timely manner, ensuring a positive resident experience
Communicate effectively with the Maintenance Supervisor regarding work progress and support needs
Contribute to a team-oriented environment focused on resident satisfaction and operational excellence
Safety & Compliance
Follow all company safety policies and procedures, including OSHA, Fair Housing, ADA, and other applicable regulations
Use appropriate safety equipment when performing maintenance tasks
Read and follow safety labels, operating manuals, and company guidelines
Maintain awareness of utility shut-offs, safety systems, and emergency procedures
Ensure all work areas are clean, organized, and safe
What You Bring
High school diploma or equivalent required
Valid driver’s license and reliable transportation required
0–1+ years of experience in residential maintenance or a related field
Basic knowledge of maintenance and repair tasks, including plumbing, electrical, appliances, and carpentry
EPA certification or HVAC troubleshooting experience is a plus
CPO certification or pool maintenance experience is a plus
Willingness to learn and develop technical skills across multiple trades
Strong problem-solving skills and attention to detail
Professional attitude with a customer service mindset
Ability
to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Ability to provide basic tools needed for residential maintenance work, including HVAC gauges if EPA certified
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Maintenance Supervisor
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
We are looking for a highly motivated and proactive
Software Development Engineer in Test (SDET) contractor
to join our Quality Engineering team. In this role, you will contribute to the quality of new and existing features across multiple platforms and devices through a combination of
hands-on testing, test automation, and quality engineering practices
.
The ideal candidate has a strong technical foundation, experience developing and maintaining automated tests and test frameworks, and the ability to collaborate effectively with engineering, product, and QE teams in a fast-paced development environment.
At PlayStation, we are passionate about collaboration and technology. We build systems and experiences used by millions of players around the world and continuously strive to improve the quality, reliability, and efficiency of our products and development processes.
Primary Responsibilities:
Plan and execute Quality Engineering activities for new and existing features, including developing
test strategies, test plans, test cases and test scenarios
.
Review product requirements, technical specifications, and design documents to understand feature functionality, identify potential quality risks, and develop effective testing strategies.
Perform
functional, integration, regression and end-to-end testing
across supported platforms and devices.
Design, develop, maintain and enhance
test automation frameworks and automated test suites
.
Develop automated
UI and API tests
to improve test coverage, reliability, and overall testing efficiency.
Analyze automated test results, investigate failures, identify root causes, and work with engineering teams to resolve issues.
Identify, document, track, and verify defects throughout the development lifecycle.
Monitor automated test executions and CI/CD jobs, investigate failures, and communicate quality status, risks, and blockers to key stakeholders.
Collaborate with cross-functional and geographically distributed teams on test strategy, test planning, execution and release readiness.
Identify opportunities to improve
test coverage, automation, tooling and overall QE processes
.
Requirements:
BS or MS in Engineering, Computer Science or related field, or equivalent
3-5 years or equivalent experience in UI automation for web applications
Solid experience writing automated tests in Python, JavaScript, C ++ or any other Programming Language
Experience with Selenium or Appium or UI Automation technologies
Knowledge and experience testing APIs (RESTful), Libraries, SDK/Application Frameworks, Native Applications
Experience with AI evaluation tooling, prompt evaluation frameworks, model monitoring, or human-in-the-loop review workflows.
Experience with at least one modern web application framework
Strong technical, analytical and problem-solving skills
Able to work efficiently as part of a team and independently
Strong initiative and outstanding verbal and written communication skills
Bonus Qualifications:
Experience developing or writing test code/scripting for a game console
Experience developing an application (game application is extra bonus)
Practical experience using development and deployment tools: Git, Jenkins, Docker
Experience using source control (esp. Git) and CI/CD tools (Jenkins or Circle CI)
Familiarity with ML infrastructure, data pipelines, or model-serving platforms (Seldon, KServe, Ray Serve, etc.).
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$140,500
—
$210,700 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York Office; California
Enterprise Account Executive, Fintech
Our Account Executives are expert storytellers and problem-solvers - we help crypto native (exchanges, Web3, DeFi), financial services, and enterprise companies confidently and securely adopt blockchain technologies as a part of their cryptocurrency strategy.
Account Executives are experienced in both new business creation and account management, and are market specialists. They establish trust and build strong customer relationships within their target market, tailoring their sales approach to their needs, and evangelizing Chainalysis solutions in a compelling yet approachable way. We measure success by the attainment of assigned quota, new logos, and the growth of accounts within the region. They are experts at navigating complex sales cycles and enjoy the thrill of creating territory and strategic account plans that lead to closing a deal.
We are looking for a Fintech Enterprise seller for our North America Private Sector team.
In this role, you'll:
- Exceed your quota and substantially increase our foothold in the private sector markets within North America Private Sector through prospecting and developing your sales pipeline, as well as expanding existing accounts
- Build relationships with customers based on trust and transparency resulting in network referrals that ultimately build Chainalysis’ brand awareness
- Create and execute go-to-market plans that result in predictable and increasing quarterly forecasts
- Build a diverse pipeline of opportunities resulting in consistent and accurate forecasting
- Help us develop compelling product positioning and messaging specific to market trends, competitive drivers, region-specific sales channels, and more
- Have relationships across departments at Chainalysis allowing you to provide expert advice to prospects related to technical concepts, product roadmaps, solutions implementations, training, and craft compelling customer proposals.
We're looking for candidates who have:
- A passion for blockchain technology, and the potential to disrupt the financial services industry
- An articulate, enthusiastic, and effective communicator who can convey complex concepts in an approachable and concise way up to the CXO level
- 7+ years of B2B SaaS sales experience with experience selling into the financial services industry (banking, fintech, asset management, etc)
- Strong understanding of enterprise sales methodology and buying process
- Excellent communication skills to present Chainalysis at customer-facing and conference presentations
- A great track record in new business development and market creation
- The ability to bridge technology to a customer’s desired business outcomes
- A desire to excel in a dynamic startup environment
- A solid track record of over-achieving quota in a consultative sales environment
- The ability to travel
Nice to have experience:
- You don’t have to be a blockchain expert, but you’re insatiably curious and willing to learn
- Experience selling solutions related to risk & compliance, data analytics, financial crimes, or data security solutions
Total Compensation:
• Base Salary Range: $150,000-$170,000
• Offers Commission: 50/50 OTE
• Offers Equity
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Chicago, Austin
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The Container Infrastructure team provides scalable on-premises and cloud-based container orchestration services for DRW’s trading desks, data scientists, and enterprise application teams. Our goal is to enable teams to keep focused on their business goals by providing simple, scalable solutions with off the shelf tools and the right amount of focused engineering. We’re looking to expand our Container Infrastructure team. In this role you work closely with other teams and trading desks to ensure the performance and reliability of our Kubernetes platform. The platform is large: hundreds of clusters, thousands of nodes, and dozens of components. Common day-two tasks include development of new components, monitoring costs, and ensuring compute consumption for each desk is optimized. As a member of this team you will help administer the platform, engage with internal customers and infrastructure stakeholders to ensure the platform remains reliable, performant, and cost-effective.
Our philosophy:
We believe in relentless automation of repetitive tasks.
We have the curiosity and drive to dig deep and find creative solutions.
We believe our goal is to find the right solution rather than always being right.
We provide exceptional customer service to our teams and trading desks.
We care more that the right thing is done than about rigid job descriptions or boundaries.
What you’ll do:
Work with different business units to ensure a successful onboarding and deployment of applications into DRW’s Kubernetes platform.
Relentlessly automate repetitive manual tasks.
Provide exceptional customer service to our platform’s users.
Solve complex problems, build new features/components, get to work every day with exceptionally talented and curious coworkers.
Your background:
Experience working with or administering Kubernetes Clusters.
Knowledge of networking, storage, and containerization fundamentals.
Familiarity with AWS and/or Google Cloud Platform.
A service focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of rigid boundaries.
Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics.
You are eager to learn, collaborate, and find solutions under interesting constraints.
Bonus points if you have:
Experience with common Kubernetes operators (Flux, Fluentbit, Fluentd, Prometheus, etc.).
Experience administering on-premise infrastructure.
Experience developing, deploying, and supporting full stack web applications.
Experience with multiple programming languages in both greenfield development and legacy maintenance.
The annual base salary range for this position is $220,000 to $280,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-SK1]
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the InfoSec team
The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence.
About the role
We are building the next generation of enterprise Identity and Access Management at Affirm. This role combines hands-on IAM operations, automation, and production software engineering to make identity services more reliable, scalable, and easier to operate.
You will help run core access lifecycle processes, troubleshoot production issues, and automate repetitive work. You will also build and maintain backend services, APIs, and integrations that connect identity platforms with internal systems.
Software engineering is a must-have. You will work primarily with SailPoint and enterprise identity integrations, with CIAM-adjacent Auth0 work where enterprise systems intersect with customer identity. This is a strong opportunity for an engineer who wants to develop deep IAM expertise without stepping away from hands-on coding.
What you’ll do
Run and improve IAM operations, including access lifecycle work, requests, certifications, and issue resolution
Automate repetitive processes with scripts, services, and workflow improvements
Build and maintain production backend software, APIs, tests, and integrations
Connect SailPoint and workforce identity events with internal systems
Build a paved path that enables Affirm employees to create modern internal tools with Auth0
Partner with Security, IT, and Engineering on secure, auditable changes
Maintain runbooks, operational metrics, and escalation support
Example problems you may work on:
Fixing a provisioning workflow and adding monitoring or retries
Reconciling access between source systems and SailPoint
Building an API integration for identity lifecycle events
Creating reusable Auth0 patterns, tooling, and documentation for internal applications
What we look for
2+ years of software engineering experience or equivalent internship/co-op experience with strong projects
Ability to write, test, and operate production-quality backend code in Python or a similar language
Strong foundations in APIs, debugging, logging, error handling, and distributed systems
Experience with GitHub, CI/CD, testing, and code review
Comfort owning operational work and troubleshooting production issues
Familiarity with cloud environments; AWS preferred
Strong written communication and documentation skills
Nice to Have
Exposure to IAM, IGA, SSO, SAML, OIDC, SCIM, RBAC, or identity governance
Experience with SailPoint, Auth0, Okta, OneLogin, or similar platforms
Experience with Terraform or other infrastructure-as-code tools
Familiarity with audit or compliance environments
Base Pay Grade - L
Equity Grade - Canada 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $133,000 - $183,000 $CAD.
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
УдалённоNatural inclination for remote-first work, successfully communicating and documenting technical decisions asynchronously across global time zones
New York City, NY
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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