Location: European Union
Company Intro
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing over
100 countries and speaking 40+ languages
. We are a well-funded startup with an enviable portfolio of clients including
Anthropic
,
Amazon
,
Microsoft
,
Poolside
,
Recraft
, and
Shopify
.
Recently, we secured strategic investment led by
Bezos Expeditions
and
Nebius Group
with participation from
Mikhail Parakhin
,
CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world:
USA
,
UK
,
the Netherlands
,
Serbia
, and more.
About the Role
Technical consultants
play a key role in our company, ensuring top-level delivery of our product, its correct configuration, and the deployment of tailored AI data solutions that meet our customers’ needs and deliver an exceptional experience working with us.
As part of this role, you will not only design and implement data labeling pipelines but also act as a trusted technical advisor for our customers - helping them understand their data needs, discover new opportunities, and build scalable AI solutions.
We are looking for a person with more than
3 years
of solid technical background, who feels comfortable working in technical environments, solving data-related tasks using Python and AI, and communicating directly with customers. You should be a confident communicator able to engage with both technical and executive stakeholders and collaborate closely with our commercial team.
Responsibilities
1. Client Ownership & Communication
Act as the primary technical point of contact for customers across technical and executive stakeholders.
Lead discovery conversations to deeply understand client goals, problems and quality criteria.
Translate client needs into clear, actionable solution designs and delivery plans.
Advise customers on best practices in data collection, data quality, evaluation, and model training workflows.
Set expectations proactively, communicate progress regularly, and manage risks and trade-offs transparently.
Identify expansion opportunities and additional ways Toloka can create value through data and AI solutions.
2. Solution Design & Delivery
Design end-to-end data solutions using Toloka’s platform, selecting appropriate components, workflows, and quality controls.
Configure data labeling components and quality controls, develop user interfaces and AI-driven tooling (e.g. agentic systems, RAGs, synthetic data generation), and integrate them into end-to-end automated pipelines for AI training and evaluation.
Run experiments and pilots to validate quality, throughput, and cost assumptions.
Lead technical execution during delivery, coordinating internal teams and external stakeholders as needed.
Ensure solutions meet agreed quality, performance, and scalability requirements.
3. End-to-End Ownership & Project Management
Own delivery outcomes holistically - including technical performance, quality, timelines, and financial efficiency.
Monitor key KPIs (e.g. throughput, quality metrics, Gross Margin, Contribution Margin) and act on deviations.
Prioritize work based on customer impact and business value.
Analyze data to identify failure modes, inefficiencies, and opportunities for improvement.
Continuously optimize solutions through iteration, automation, and adoption of new technologies.
Troubleshoot delivery, process, or technical issues in collaboration with support, infrastructure, and product teams.
Drive solutions toward stable operation with minimal ongoing maintenance.
Requirements
Core Experience
Experience as a Solution Engineer, Technical Solutions Engineer, Data Scientist, Data/Systems Analyst, or Technical Project Manager.
Proven experience owning projects end-to-end, including scoping, delivery, and stakeholder management.
Direct experience working with external customers on technical projects (requirements gathering, delivery, iteration).
Technical Skills
Strong Python skills for data manipulation (e.g. NumPy, pandas), natural language processing (e.g. NLTK, spaCy), and building lightweight web services or tools (e.g. FastAPI, Flask).
Solid understanding of ML concepts and data workflows; familiarity with LLMs and prompt engineering is a strong plus.
Experience designing multi-stage pipelines and complex systems.
Understanding of software development fundamentals: version control, testing, MVPs, iterative development etc..
Bachelor’s or Master’s degree in Data Science, ML/AI, Software Engineering, or a related quantitative field such as Physics or Applied Mathematics, with strong analytical foundations.
Ability to reason about trade-offs between quality, speed, cost, and scalability.
Communication & Ownership
Excellent English communication skills (B2+), with the ability to explain complex technical concepts to non-technical audiences.
Confidence working with data engineers, ML engineers, and researchers from leading tech companies.
Strong ownership mindset: comfortable being accountable for outcomes, not just tasks.
Ability to manage multiple projects in fast-paced, ambiguous environments.
Nice to have
Experience with crowdsourcing, expert workflows, or large-scale data labeling.
Experience working on ML training, evaluation, or agentic systems.
Familiarity with quality frameworks, audits, or data validation pipelines.
What we can offer
Full-time independent contractor engagement (B2B)
through the
Ontop
contractor platform
, working via your own company or business entity;
Flexible, fully remote schedule (
40 hours per week
);
Work at the leading edge of AI development, alongside a dedicated and dynamic team of experts;
Projects with customers that are AI industry leaders and well-known household names;
Friendly community.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware:
Official Communication:
Our recruiting team will
only
contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process:
We will
never
ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings:
All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do:
If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at
security@toloka.ai
and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Reddit is continuing to grow our teams with the best talent. This role is
completely remote-friendly
.
We are looking for a thoughtful, high-impact Staff Product Designer to join our Growth Design team. You will help shape how people discover Reddit, convert to app, engage more deeply, and keep coming back. You will bring clarity to ambiguity, turn big goals into strong design strategy, and operate as a co-architect of the roadmap alongside Product and Engineering.
You will thrive here if you enjoy high-velocity experimentation, can turn complex user behavior into seamless engagement loops, and know how to identify the systems, patterns, and product bets that unlock growth across multiple surfaces and teams.
What you'll do:
Lead through ambiguity by turning broad business problems into clear design strategies, phased plans, and actionable scopes across the Growth portfolio.
Drive end-to-end growth work not just as a single-feature owner, but as a designer shaping the broader engagement system.
Shape high-visibility experiences across both Reddit-owned and partner surfaces, ensuring Reddit is represented with clarity, quality, and strategic intent.
Use coding tools like Cursor or similar environments to build high-fidelity, functional prototypes that feel real, use real data, and help de-risk complex ideas before they ship.
Act as a strategic partner to Product, Engineering, and Design leadership, helping influence priorities and connect rapid experimentation to longer-term product direction.
Present multiple design directions with confidence to senior and executive leadership, using data-driven insight, strong product judgment, and design intuition to support your recommendations.
Maintain a high bar for visual and interaction design while helping raise the bar for the broader organization through systems thinking, reusable patterns, and new components that scale for Growth and the rest of Reddit.
Translate complex data, user behavior, and experiment results into simple, compelling narratives that build confidence with executive stakeholders and create momentum around the right product bets.
What we're looking for:
8-10+ years of product design experience, ideally in growth, platform, or high-scale consumer technology environments.
Proven ability to operate at Staff scope, driving impact beyond a single team or feature area and influencing product direction across a broader portfolio.
Proficiency in prototyping via code using tools like Cursor, along with a belief that the best way to test an idea is to build it.
A strong portfolio that demonstrates mastery of craft, systems thinking, and measurable impact on acquisition, conversion, retention, or other core growth outcomes.
Comfortable working in an environment defined by rapid iteration, A/B testing, and pivoting based on performance data.
Exceptional storytelling, writing, and presentation skills, with the ability to synthesize complex ideas into compelling narratives for senior and executive-level reviews.
Strong judgment and leadership presence, with the ability to navigate complexity, create clarity, and influence cross-functional teams through ambiguity.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-Remote #LI-YK1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$194,600
—
$272,400 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
- We have an awesome and collaborative team that loves helping each other and brainstorming new ideas.
- Our work is highly visible and directly impacts our users, product, revenue and brand.
- We work deliberately and thoughtfully, but with quick iteration cycles.
- Your designs will make an immediate impact on the product.
- We work with every team in the company and maintain the visual language at Teleport.
- Engineers at Teleport genuinely care about how the product works, and they are exceptional partners in the product development process.
WHAT YOU'LL DO
- Communicate design ideas through storyboards, diagrams, wireframes, high-fidelity designs, and interactive prototypes.
- Collaborate with engineers to identify requirements and limitations throughout planning, design, and implementation phases.
- Solve data scalability challenges with elegant user interfaces.
- Test and validate new features and designs with user research.
- Collaborate with fellow designers on a shared company-wide design system.
- Advocate for design best practices and contribute to the design culture at Teleport.
- Contribute to the overall design and decision-making process for product and design strategy.
- Help build the brand for the product and company.
- Create designs for upcoming products and features.
- Identify pain points in the product and create designs to improve/fix them.
- Test and validate new features, identifying ways to improve them.Add new components and documentation to the product design system.
- Lead collaborative workshops to facilitate problem solving and creative thinking.
WHAT WE'RE LOOKING FOR
- Strong design background and online portfolio.
- Understanding of information architecture, user experience, and interaction design best practices.
- Experience with user research, especially moderated usability testing.
- Mastery of responsive design: ability to support a range viewport sizes from widescreen monitors to mobile devices.
- A positive attitude and collaboration skills.
- Clear and direct communication, and skill at bringing clarity in ambiguous situations.
- Skill at leading design reviews and collaborative workshops.
- Experience engaging with and designing for technically complex workflows, and an ability to work closely with engineers to identify technical requirements and limitations.
- Experience creating interfaces that organize and scale with large amounts of data.
- Fluency in Figma and design and prototyping tools.
HOW WE HIRE
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout.
You'll start with a 30-minute recruiter screen, followed by a 45-minute Hiring Manager Intro, a 1-hour Portfolio Review, and a Product Design Challenge.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: Dhahran, Saudi Arabia
Eram Talent is looking for a detail-oriented and analytical Associate HR Analyst to join our team. As a leading recruitment consultancy, we specialize in providing exceptional talent acquisition services across various industries, including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care. The Associate HR Analyst will be responsible for collecting, analyzing, and interpreting HR data to help drive informed decision-making and optimize HR initiatives.
The Associate HR Analyst plays a key role in supporting the development and execution of HR strategies by utilizing data-driven insights and operational expertise to drive business outcomes. Working closely with the HR team, this role focuses on collecting, analyzing, and interpreting complex workforce data to guide decision-making in areas such as talent acquisition, employee engagement, performance management, and organizational development.
Responsibilities
Conduct data analysis on various HR metrics, including recruitment, employee engagement, retention, and performance management.
Prepare comprehensive reports and dashboards to communicate insights and trends to HR leadership.
Support the HR team in identifying areas for improvement and developing actionable recommendations based on data findings.
Assist in the management of HR-related surveys, ensuring data integrity and accuracy in reporting.
Collaborate with other departments to gather data and support HR initiatives.
Maintain accurate records and databases of HR metrics and analyses.
Help in the development and implementation of HR analytics tools and systems.
Requirements
Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
3+ years of experience in HR, data analysis, or a related function. Fresh graduates with strong analytical or organizational experience (e.g., student leadership, finance internships) are encouraged to apply.
Proficiency in Microsoft Excel and data visualization tools (e.g., Power BI, Tableau).
Familiarity with HR systems or ERP platforms (e.g., SAP, Oracle) is a plus.
Familiarity with Compensation and Benefits Support.
Strong analytical skills with the ability to interpret complex data sets.
Proficiency in Microsoft Excel and experience with HR analytics software.
Excellent communication and presentation skills to convey data insights effectively.
Detail-oriented with strong organizational skills.
A proactive attitude and willingness to learn and contribute to the HR team.
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
The Role
We're looking for an applied AI researcher who has worked hands-on with healthcare data and is building modern LLM, RAG, and agentic AI systems.
Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.
You are a talented Senior Applied Researcher, looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Required Experience
- Ph.D grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
#LI-AV1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $144,000-181,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
The Role
We're looking for an applied AI researcher who has worked hands-on with healthcare data and is building modern LLM, RAG, and agentic AI systems.
Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.
You are a talented Senior Applied Researcher looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Required Experience
- Ph.D. grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
#-LI-AV1
#LI- remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $163,000-204,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: LATAM; Mexico (Remote); Remote Roles - LATAM
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Brazil; LATAM; Remote Roles - LATAM; São Paulo, Brazil
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London, England, United Kingdom
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
We're hiring Associate Data Scientists with a background in Operations Research. You will own the entire process: from ideation and research through to production deployment.
You'll join either our Pricing or Matching team, working alongside other Data Scientists and engineers on challenging, high-impact problems such as dynamic pricing and bipartite matching.
Responsibilities
Collaborate with engineers, Data Scientists, designers, and product managers to solve ambiguous problems
Research, prototype, and ship ML and optimisation models into production
Continuously improve existing algorithms and identify opportunities for new ones
Requirements
Master's or PhD in Operations Research, Mathematics, Management Science or a closely related field with a focus on optimisation
Strong foundation in mathematical optimisation or mathematical programming
Solid knowledge of probability & statistics
Solid knowledge of Reinforcement Learning and Casual Inference
Excellent programming skills in Python and core ML tooling (e.g. SQL, PyTorch, etc.)
Nice To Have
Exposure to dynamic pricing, auction design, or marketplace matching problems
Publication in Q1/A* journals, participation in NeurIPS and other conferences
What We Offer
Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
Salary: £50,000 – £70,000
Employee stock options plan
Private medical and dental insurance
Life and critical illness cover
Latest-generation MacBook Pro and 4k display
Monthly credit towards Wheely journeys
Cycle to Work scheme
Professional development stipend
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Location: Λευκωσία, Nicosia, Cyprus
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
We're hiring Associate Data Scientists with a background in Operations Research. You will own the entire process: from ideation and research through to production deployment.
You'll join either our Pricing or Matching team, working alongside other Data Scientists and engineers on challenging, high-impact problems such as dynamic pricing and bipartite matching.
Responsibilities
Collaborate with engineers, Data Scientists, designers, and product managers to solve ambiguous problems
Research, prototype, and ship ML and optimisation models into production
Continuously improve existing algorithms and identify opportunities for new ones
Requirements
Master's or PhD in Operations Research, Mathematics, Management Science or a closely related field with a focus on optimisation
Strong foundation in mathematical optimisation or mathematical programming
Solid knowledge of probability & statistics
Solid knowledge of Reinforcement Learning and Casual Inference
Excellent programming skills in Python and core ML tooling (e.g. SQL, PyTorch, etc.)
Nice To Have
Exposure to dynamic pricing, auction design, or marketplace matching problems
Publication in Q1/A* journals, participation in NeurIPS and other conferences
What We Offer
Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice
Competitive salary
Employee stock options plan
Private medical and dental insurance
Daily Lunch allowance
Latest-generation MacBook Pro and 4k display
Professional development stipend
Relocation support, including visa sponsorship and allowance
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Λευκωσία, Nicosia, Cyprus; Relocation support, including visa sponsorship and allowance
Location: Springfield, United States
POSITION / TITLE: Quality Systems Manager
Job Summary:
Drive activities concerned with the development, application, maintenance, and improvement of the company's Quality Management System (QMS), presently IATF 16949. This role directs supplier quality personnel to ensure the conformance of inbound materials and directs production quality personnel to ensure the conformance of outbound products. The position provides functional leadership for the IATF Program Manager in the successful execution of audits and certifications. A key responsibility is to work collaboratively with the Manufacturing Engineering team on continuous improvement initiatives and to provide leadership in transforming the quality management system and product quality across the entire organization.
Essential Duties & Responsibilities:
Partner with the IATF Team to develop and improve procedures and forms for all supporting Quality Management System processes.
Utilize root cause analysis methodologies (e.g., Practical Problem Solving, 8D) to address all gaps discovered during internal and external quality management audits.
Participate in and support root cause analysis to address external and internal quality-related problems.
Use dFMEA and pFMEA tools to identify risks and actively lead initiatives to mitigate those risks, protecting the company from field exposure associated with non-conformance.
Establish and maintain quality control plans. Using dFMEA and pFMEA, identify critical control points requiring error-proofing (poka-yoke) and/or data collection.
Identify and execute appropriate sampling plans. Proactively reduce the frequency and costs of control plans as risk levels are lowered.
Lead team members engaged in measuring, testing, and tabulating data concerning materials, product, or process quality and reliability.
Manage the gauge system and actively pursue cost reduction related to gauge acquisition, maintenance, and calibration.
Ensure compliance with all policies and procedures to meet quality standards.
Provide leadership and training for Quality auditors.
Address product/process-related quality concerns with customers and customer service, ensuring practices are consistent with documented procedures.
Collaborate closely with production operators, manufacturing engineering, maintenance, sales, engineering, warranty/service, and supply chain.
Champion quality improvement as part of everyday efforts.
Qualifications / Training / Skill Requirements:
Experience in a fabrication, machining, or assembly facility.
Demonstrated problem-solving skills and experience.
Direct experience with IATF or ISO quality management systems.
Strong statistical background.
Demonstrated Lean Manufacturing experience.
Proven continuous improvement experience.
Strong customer orientation.
Six Sigma Green or Black Belt certification strongly preferred.
Certified Quality Engineer (CQE) certification preferred.
Education Requirements:
Bachelor's degree in Quality Engineering or a related field.
Experience Requirements
Experience working in an IATF 16949 or ISO 9001 certified facility.
Prior hands-on experience with process improvement, error proofing, dFMEA, pFMEA, APQP, control plans, process flow diagrams, and lean manufacturing principles.
Location: Dubai, Dubai, United Arab Emirates
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Malta
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Hong Kong
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
seniorBudapest
УдалённоRemote - United States
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seniorBrazil; LATAM; Remote Roles - LATAM; São Paulo, Brazil
seniorSingapore, Singapore
seniorHong Kong, Hong Kong SAR
Springfield, United States
seniorDubai, Dubai, United Arab Emirates; The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
seniorMalta; The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
seniorHong Kong; The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
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