О ПРОЕКТЕ
Zerion — это главный вход в мир Web3 и DeFi. Мы строим мощную платформу, которая агрегирует тысячи протоколов и миллионы транзакций. Команда Platform создает «фундамент» системы — распределенные бэкенд-сервисы, которые должны работать как часы при любых нагрузках.
ВАШИ КЛЮЧЕВЫЕ ВЫЗОВЫ
— Scale: Проектирование и поддержка масштабируемых сервисов в распределенной среде.
— Infrastructure: Плотная работа с Web3-инфраструктурой и интеграция новых протоколов.
— End-to-End Ownership: Вы отвечаете за сервис целиком — от первой строчки кода и архитектуры до мониторинга в проде.
— Product Impact: Реальное влияние на то, каким будет продукт и как он будет развиваться.
НАШ СТЕК
— Python 3 (Core)
— Базы данных: Postgres, MongoDB, Cassandra
— Инфра: Docker, Kubernetes, AWS
— Мониторинг: Prometheus, Grafana, Sentry
— Будет круто, если вы знаете Golang или уже имели опыт в Web3.
ЧТО МЫ ЖДЕМ ОТ ВАС
— Backend Pro: 5+ лет опыта разработки распределенных систем (distributed backend).
— Ownership Mindset: Вы не просто пишете код, а берете на себя ответственность за результат.
— Balance: Умение находить золотую середину между скоростью разработки и качеством архитектуры.
— Context: Часовой пояс близкий к Европе (UTC+1...UTC+4) будет преимуществом.
ПОЧЕМУ С НАМИ КРУТО?
— Freedom: Полная удаленка без границ и лишней бюрократии.
— Tech Challenge: Работа со сложнейшей инфраструктурой в самом динамичном секторе IT.
— Transparency: Прямое общение, открытость к идеям и сильная инженерная культура.
Location: Yerevan, Armenia
We are looking for an experienced
Delivery Manager
to oversee the delivery of multiple products and strategic initiatives across a complex software environment. This role is responsible for portfolio alignment, delivery governance, strategic planning, stakeholder management, and ensuring successful execution against business priorities, OKRs, and long-term value objectives.
Responsibilities
Define and manage portfolio governance, visibility, and delivery frameworks, ensuring initiatives align with company strategy, OKRs, customer value streams, and business objectives.
Translate executive priorities into delivery roadmaps, driving strategic planning, prioritization, investment trade-offs, and value delivery across multiple products and teams.
Oversee the end-to-end delivery of multiple products and strategic initiatives, ensuring consistent execution, cross-product alignment, predictable outcomes, and long-term business value realization.
Identify and manage cross-product dependencies, delivery risks, resource constraints, capacity planning needs, and bottlenecks, escalating critical issues to leadership when required.
Act as the primary bridge between Engineering, Product, QA, Operations, Compliance, and executive stakeholders, providing clear communication on progress, risks, delivery performance, and strategic priorities.
Define, track, and report portfolio-level KPIs while driving continuous improvement of governance models, reporting standards, Agile practices, operating models, and organizational maturity.
Requirements
5+ years of experience in Delivery Management, Program Management, Portfolio Delivery, or Engineering Management within a software development environment.
Proven experience overseeing multiple products, programs, or domains, with responsibility for portfolio-level planning, governance, prioritization, and delivery alignment.
Demonstrated success managing large-scale delivery organizations, typically supporting portfolios of 50–100+ FTEs, while balancing resources, capacity, and business priorities.
Strong knowledge of SDLC, Agile methodologies, delivery governance, dependency management, resource planning, risk management, and performance reporting.
Excellent stakeholder management and communication skills, with experience partnering with senior leadership and influencing cross-functional teams across technical and non-technical functions.
Solid technical understanding of distributed systems, APIs, integrations, and cloud-based architectures, combined with strong analytical, problem-solving, and decision-making skills; experience in iGaming or other regulated industries is highly desirable.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
We are looking for a sharp, hands-on Growth Product Manager to join OKX's Growth team and own the programs that drive user acquisition, activation, and retention at scale. You will design, ship, and iterate on growth campaigns, referral mechanics, and incentive systems that directly move our core business metrics.
OKX is one of the world's leading crypto exchanges, serving over 50 million users globally. As we scale our US and European presence in a rapidly evolving regulatory landscape, our Growth team sits at the intersection of product, data, and go-to-market. If you want to do the most impactful growth work in crypto right now, with real budget, real data, and real users, this is the seat.
What You’ll Be Doing
Define the growth product vision and own the roadmap and set the strategic direction for where we invest, what we build, and how we win across key markets.
Design, ship, and iterate on growth campaigns and features with clear hypotheses, rapid experimentation cycles, and measurable outcomes.
Read data like a native: independently conduct funnel analysis, cohort segmentation, and channel ROI modeling to identify the highest-leverage growth opportunities and make fast resource allocation decisions.
Build fraud-resistant growth systems by design — model abuse vectors proactively, architect product-level guardrails against bot attacks, multi-accounting, and reward farming, and balance acquisition scale with cost quality as a P&L owner.
Drive cross-functional execution cross-functionally in a fast-moving, globally distributed org.
Champion AI-native product development, leverage LLMs, agentic workflows, and automation tools to accelerate analysis, prototyping, and decision-making across the team.
Collaborate with regional and global stakeholders to localize growth strategies and adapt playbooks across different regulatory and market environments.
What We Look For In You
5–10+ years of product management experience, with at least 3 years directly owning growth, user acquisition, or activation — ideally at a crypto exchange, fintech platform, or hyper-growth consumer company.
Proven track record of designing and shipping growth campaigns or referral/incentive programs that drove significant user or revenue growth, with quantifiable results.
Sharp product instinct for user experience, you can spot friction in a signup flow, a poorly positioned CTA, or a broken incentive loop from the user's perspective, and you fix it fast.
Strong understanding of fraud and abuse patterns in growth programs
Thrives in ambiguity and speed: you're comfortable operating with incomplete information, making fast calls, and course-correcting.
Genuine enthusiasm for AI-native workflows to multiply your output and are excited about integrating them into product development processes.
Excellent communication skills, can distill complex data and tradeoffs into clear recommendations for leadership, and can align diverse stakeholders without heavy process overhead.
Experience with multi-market or multi-region growth is a strong plus.
Crypto-native or fintech background is strongly preferred.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement
The salary range for this position is
$214,666 to $375,666
. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems and processes to manage tasks to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes.
This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Work closely with our largest customers providing white-glove support to solve the most challenging support interactions
- Build and maintain strong relationships with enterprise customers, ensuring high levels of engagement and satisfaction
- Lead the troubleshooting and resolution of advanced technical issues across Notion’s platform and embedded partner applications, with a focus on unlocking AI usage for customers
- Act as a bridge between your customers and Notion engineering teams by reproducing issues, driving resolution through detailed bug reports, and closing the loop proactively with your customers
- Work cross-functionally across engineering and product to build processes and manage issues
- Perform advanced troubleshooting of products and embedded partner applications
- Reproduce customer issues, perform initial codebase triage, and file bugs with Engineering
- Manage key performance metrics defined within the team
- Respond to high-priority customer issues
- Create, refine, and scale support processes, working to improve overall support efficiency and effectiveness in handling complex, high-priority cases
- Collaborate on the creation and maintenance of both internal knowledge and customer-facing documentation, enhancing self-service support options for customers
- Participate in an on-call rotation to assist customers outside of normal working hours (once in a few months)
SKILLS YOU'LL NEED TO BRING
- 10+ years of experience in technical support, technical account management, or similar role
- You have experience owning and scaling support processes end-to-end to drive customer and company outcomes. This includes but is not limited to creating internal documentation, proposing and owning process changes, and advocating for specific customer outcomes
- You have a strong understanding of and experience with REST APIs
- You have experience advising customers on AI tool adoption
- You have knowledge of Single Sign-On including OAuth, SAML, and SCIM
- You have knowledge and experience troubleshooting desktop applications on Microsoft Windows and macOS
- You have experience advising both technical and non-technical stakeholders, and communicating complex issues with clarity
- You have strong analytical, debugging, and problem-solving skills
- You are able to analyze server and client application logs and identify the root cause of errors
- You have strong written and verbal communication skills and can work with both technical and non-technical audiences
- You are able to balance user expectations while understanding policies and compliance boundaries
- You are able to work under pressure and remain focused, confident and professional
- You are able to collaborate effectively with peers and across teams that are located in multiple offices
- You have experience mentoring more junior team members to deepen their technical expertise and drive outcomes for the business and customers
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
NICE TO HAVES
- Knowledge of Linux, APIs, NoSQL, MySQL, and similar open-source technologies
- Experience with scripting languages such as Python, Java, JavaScript, or TypeScript
- Deep existing knowledge of Notion
- Experience operating in an organization that does Knowledge-Centered Service (KCS)
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $160,000 - $185,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Internal Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
Day to day, you will:
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 2+ years of software engineering experience shipping high-quality architectures for critical systems
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code
- Hands-on experience with distributed systems at production scale
- Experience with at least one major cloud provider (AWS preferred)
- Familiarity with observability practices (SLOs, error budgets, alerting, dashboards)
- Track record of leading technical projects end-to-end, including cross-team coordination
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — we expect our engineers to leverage these tools to move faster and think bigger
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: București, Romania
Workplace: hybrid
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a highly driven and execution-focused Head of Operations to lead the day-to-day performance of our Live Casino business within PlayMatrix!
This role is responsible for running a tight, efficient, and scalable live casino operation—ensuring 24/7 delivery, optimizing costs, and maximizing studio revenues. You will own operational performance across studios, workforce, and service delivery, turning strategy into disciplined execution.
What You’ll Own:
Studio Efficiency & Cost Optimization
Optimize cost structures across studios, including staffing, scheduling, and resource allocation.
Closely monitor and improve key metrics such as:
Cost per table / per shift
Staffing ratios
Studio utilization
Identify inefficiencies and implement initiatives to reduce operational costs without impacting quality.
Maximize revenue generation from live casino studios through:
Table performance optimization
Capacity utilization
Market-specific adjustments
Operational Performance & Delivery
Drive operational discipline, consistency, and reliability in game delivery.
Ensure seamless 24/7 live casino operations across all studios and markets.
Lead incident management, escalation handling, and rapid resolution processes.
Maintain clear KPIs, SLAs, and performance tracking across all operational layers.
Compliance & Risk Management
Ensure full adherence to gaming regulations, licensing requirements, and internal policies.
Partner with Compliance and Legal teams on operational governance.
Maintain strong fraud prevention and risk control practices.
Scalability & Execution
Oversight of new studio launches and High level Technical understanding of what it takes to launch a new studio
Ensure operational readiness and smooth execution of growth initiatives.
What We’re Looking For:
8+ years of experience in operations, with strong exposure to high-volume, 24/7 environments.
Experience in live casino similar real-time operations is crucial.
Proven track record in cost optimization and operational efficiency.
Experience managing large, shift-based teams.
Strong operator mindset: structured, disciplined, and results-driven.
Highly analytical, with a focus on metrics, performance, and continuous improvement.
Ability to balance cost efficiency with quality and revenue outcomes.
Hands-on leader who can dive into operational details when needed.
Strong stakeholder management across Operations, Tech, Product, and Commercial teams.
Comfortable working in fast-paced, high-pressure environments.
Here's What We Offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Dubai, United Arab Emirates; New York, United States; California City, United States
AHS is seeking a visionary and highly skilled
Head of Artificial Intelligence & Data Intelligence
to lead our AI and data initiatives. In this executive role, you will drive innovation through advanced data analytics, machine learning, and AI technologies to support business strategies, optimize operations, and enhance decision-making processes across the organization. You will collaborate with cross-functional teams to identify opportunities, develop AI-driven solutions, and maintain data governance standards.
Key Responsibilities
Develop and execute the AI and data intelligence strategy in alignment with company goals.
Lead teams of data scientists, AI engineers, and analysts to design, develop, and deploy AI models and data solutions.
Oversee the collection, processing, and analysis of large datasets to extract actionable insights.
Promote the adoption of AI and analytics tools across departments to improve efficiency and innovation.
Ensure data quality, compliance with data privacy regulations, and ethical AI practices.
Collaborate with IT and business leaders to integrate AI solutions into existing systems and workflows.
Stay abreast of emerging AI and data technologies and industry best practices.
Present insights and strategic recommendations to senior leadership and stakeholders.
Requirements
Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or related field; PhD preferred.
8+ years of experience in AI, data science, or data engineering roles, with at least 3 years in a leadership capacity.
Proven expertise in machine learning, deep learning, natural language processing, and data analytics.
Strong programming skills in Python, R, or similar languages.
Experience with AI frameworks and big data technologies (e.g., TensorFlow, PyTorch, Hadoop, Spark).
Demonstrated ability to lead and manage cross-functional teams.
Excellent communication and presentation skills, capable of translating complex data concepts to business audiences.
Solid understanding of data governance, privacy laws, and ethical considerations in AI.
Strategic mindset with a results-oriented approach.
Experience in real estate or related industries is a plus.
Benefits
Why Join AHS?
Innovative Environment
: Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market.
Career Advancement
: Enjoy opportunities for professional growth and development, with a clear path for career progression.
Collaborative Culture
: Join a team-oriented environment where collaboration and mutual support are highly
Competitive Compensation
: Receive a competitive salary and benefits package that rewards your hard work and dedication.
Work-Life Balance
: Enjoy a supportive work environment that values work-life balance and employee well-being.
Please Note:
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.
Location: Philippines; South Africa; Mexico; Colombia; Argentina; Honduras
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and AI.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing automation-focused company helping small and medium-sized businesses streamline operations using cutting-edge AI solutions. They specialize in deploying practical, results-driven automation systems powered by LLMs and workflow tools, while also building scalable internal infrastructure for long-term efficiency.
Job Summary
We’re hiring an AI Engineer to design, build, and deploy AI-powered automation workflows for real-world business use cases.
This is a hands-on, execution-focused role where you’ll rapidly implement solutions using tools like n8n, Go High Level, and LLM APIs—while also contributing to the development of more scalable, in-house AI systems over time.
If you’re looking for a remote AI engineering job that blends prompt engineering, automation, and system design, this role offers strong growth potential and meaningful impact.
Key Responsibilities
Build and deploy AI automation workflows using tools like n8n, Zapier, and Go High Level
Integrate and optimize LLM APIs (OpenAI, Claude, etc.) for business use cases
Quickly deliver functional automation systems for client requirements
Design and improve internal AI infrastructure to reduce reliance on third-party tools
Debug, test, and refine workflows for performance and reliability
Collaborate with an operations/project manager to gather requirements and iterate on solutions
Continuously explore new AI tools and frameworks to improve system capabilities
Requirements
Proven experience working with LLMs and AI APIs (e.g., OpenAI, Claude)
Strong understanding of automation tools such as n8n, Zapier, Go High Level, or similar platforms
Ability to balance rapid implementation with long-term system scalability
Solid problem-solving skills with experience debugging workflows and integrations
Experience connecting APIs, webhooks, and third-party tools
Clear and professional English communication skills
Bonus: Experience with Python, backend systems, or building custom AI pipelines (e.g., RAG systems)
Benefits
💰 Competitive salary based on experience and location
🌎 Fully remote role with flexible work environment
🚀 Work on cutting-edge AI automation projects with real business impact
📈 Strong growth opportunity into senior AI / systems roles
🧠 Exposure to LLMs, prompt engineering, and scalable AI system design
🤝 Direct collaboration with a fast-moving, high-performance team
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
The position
We are currently seeking to employ a Contact Center Team Lead to lead and support our contact center team in maintaining a balance between company policy and customer benefit in decision making. You will help to continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
1. Team Leadership & Performance Management
· Lead, coach, and develop a team of customer service agents to achieve defined KPIs (AHT, FCR, CSAT, SLA adherence)
· Monitor individual and team performance, providing real-time feedback and structured coaching
· Drive a high-performance culture with clear accountability and continuous improvement
2. Service Delivery & Operational Excellence
· Ensure consistent achievement of service level targets across all channels (calls, email, chat, social media)
· Identify service gaps and implement corrective actions to improve response and resolution times
· Optimize workforce utilization in collaboration with workforce management to align with demand patterns
3. Customer Experience & Quality Assurance
· Maintain high standards of customer interaction quality and professionalism
· Analyze customer feedback and complaints to identify root causes and drive service improvements
· Ensure adherence to company policies, regulatory requirements, and service standards
4. Reporting & Insights
· Track, analyze, and report on key performance metrics and trends
· Translate operational data into actionable insights and recommendations for management
· Prepare and present performance updates to senior stakeholders when required
5. Process Improvement & Collaboration
· Identify process inefficiencies and work with cross-functional teams to implement improvements
· Support initiatives aimed at enhancing customer journey and reducing friction points
· Act as a liaison between the client service team and other departments (Operations, Product, Risk)
Requirements
Requirements
· 4–7 years of experience in customer service/contact center operations
· At least 2 years in a supervisory or team lead role
· Experience in financial services or fintech is an advantage
Preferred:
· Strong detail orientation and communication/listening skills.
· Willingness to work a flexible schedule and occasional overtime when needed.
Core Competencies
Strong leadership and coaching skills
Data analysis and problem-solving capability
Excellent communication and stakeholder management
Ability to perform in a fast-paced, high-growth environment
High level of professionalism, ownership, and accountability
This job is perfect for you if you
· Enjoy adding structure and developing approaches to ambiguous problems
· Are a self-starter, take initiative, work collaboratively, and can self-manage in ambiguity
· Have excellent verbal and written communication skills
· Are excel and numbers-savvy and very detail oriented
You will not enjoy this job if you
· Work best in structured, hierarchical settings
· Require clear, pre-set deliverables and constant direction
· Are used to working in/with a large team
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: London, UK; Ontario, CAN; Remote-Friendly, United States; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Anthropic Fellows Program overview
The Anthropic Fellows Program is designed to foster AI research and engineering talent. We provide funding and mentorship to promising technical talent - regardless of previous experience.
Fellows will primarily use external infrastructure (e.g. open-source models, public APIs) to work on project aligned with our research priorities, with the goal of producing a
public output
(e.g. a paper submission). In one of our earlier cohorts, over 80% of fellows produced papers. We run multiple cohorts of Fellows each year and review applications on a rolling basis.
Submit your application to the Economics & Policy workstream at the bottom of this page.
We are accepting applications on a rolling basis for the next cohort expected to start in January 2027. In some circumstances, we can accommodate fellows starting outside the usual cohort timelines — please note in your application if the January 2027 start date doesn't work for you.
What to expect
4 months of full-time research
Direct mentorship from Anthropic researchers
Weekly stipend of 3,850 USD / 2,310 GBP / 4,300 CAD + benefits (these vary by country)
Substantial funding for compute and other research expenses
Interview process
The interview process will include an initial application, assessments, and interviews. We may ask for references later in the process as well.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Compensation
The expected base stipend for this role is 3,850 USD / 2,310 GBP / 4,300 CAD per week, with an expectation of 40 hours per week for 4 months (with possible extension).
The Anthropic Institute Fellows (Economics & Policy)
Mentors, research areas, & past projects
Fellows will undergo a project selection & mentor matching process. Potential research areas and mentors include:
Economics
Maxim Massenkoff
Peter McCrory
Policy, Security, and Society
Jack Clark
Marina Favaro
Jim Baker
Projects in this workstream may include:
Designing and conducting empirical research on AI's economic effects, drawing on external data sources
Developing new methodological approaches for studying AI's impact on labor markets, the future of work, and society
Analysing the offense–defense balance for AI-enabled cyber and bio capabilities as models scale
Measuring the extent to which model performance increases with custom harnesses
Identifying market driven mechanisms that could improve societal resilience to anticipated threats from AI systems
Identifying which metrics relating to AI R&D could serve as early warning signals for recursive self-improvement
For past project examples, see:
How AI Impacts Skill Formation
: Judy Shen and Alex Tamkin
Stress-Testing Model Specs Reveals Character Differences among Language Models
: Jifan Zhang, Henry Sleight, Andi Peng, John Schulman, and Esin Durmus
Unique candidate criteria
You might be a particularly great fit for this workstream if you:
Have an interest in economics or policy research; prior experience in this area is a plus but not required
Are adaptable and collaborative, able to take direction and contribute to team priorities rather than needing to pursue a predetermined research agenda
Are skilled at writing up and communicating your results, even when they're null or unexpected
Are passionate about translating research insights into actionable recommendations for improving AI systems and informing policy
You may be a good fit if you:
Are motivated by making sure AI is safe and beneficial for society as a whole
Are excited to transition into AI research and would be interested in a full-time role at Anthropic
Strong track record of empirical research
Thrive in fast-paced, collaborative environments
Can implement ideas quickly and communicate clearly
Candidates must be:
Fluent in Python programming
Available to work full-time on the Fellows program
Logistics - Fellows Program
Submit your application to the Anthropic Institute Fellows at the bottom of this page.
Logistics Requirements:
To participate in the Fellows program, you must have work authorization in the US, UK, or Canada and be located in that country during the program.
Workspace Locations:
We have designated shared workspaces in SF.
We are also open to remote fellows in the UK, US, or Canada
.
Visa Sponsorship:
We are
not
currently able to sponsor visas for fellows. To participate in the Fellows program, you need to have or independently obtain full-time work authorization in the UK, the US, or Canada.
Program Duration:
The program runs for 4 months, full-time. If you can't commit to the full duration, please still apply and note your constraints in the application. We review these requests on a case-by-case basis.
The below are Anthropic's policies for full time roles. These do NOT apply to the Fellows Program.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Ukraine; Poland; Spain; Romania; Portugal
About Us
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
And now we are looking for a Senior Engineering Manager to join us as part of our team.
About the role
PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others.
As a member of the Product and Engineering team at PitchBook, you will be part of a group of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.
As a Senior Engineering Manager in the Technology & Engineering division, you will be responsible for managing and growing several self-organized engineering teams, driving delivery excellence, and representing development direction at a strategic level. You will collaborate closely with engineering leads, product managers, and senior stakeholders to ensure alignment, performance, and team success.
Tech Stack: Java, Python, TS/JS/React, GCP, Vertex AI, AWS, Bedrock etc
Team setup: 2-5 teams
Work Environment: flexible
As a qualified expert You will
Manage and grow multiple engineering teams and their leaders within a business unit or product area.
Cultivate technical excellence and a culture of continuous learning across teams.
Participate in and supervise discussions on key technical decisions, delivery expectations, and people allocation.
Represent the development direction at the strategic (VP) level, including plans, results, metrics, and capabilities.
Drive AI tool adoption to improve team efficiency and delivery speed.
Encourage learning through AI-assisted development and automation.
Coach teams on best practices for software delivery, estimation, stakeholder communication, and continuous improvement.
Ensure clear goals, priorities, and resource allocation while maintaining technical excellence and innovation.
Foster a culture of trust, transparency, collaboration, and constructive feedback.
Maintain high morale and motivation, especially during challenging circumstances.
Balance business, team, and individual needs through effective communication and decision-making.
Recognize team achievements and help teams learn from challenges or failures.
Manage staffing, including hiring new team members aligned with company values and culture.
Monitor and assess team performance, conduct performance reviews, and ensure fair compensation processes.
Support the adoption of DevOps practices and modern engineering methodologies.
We’re looking for you if you have
Mature understanding of the manager’s role, with a strong product- and results-oriented mindset, demonstrating strong ownership and focus on delivering outcomes.
7+ years of hands-on experience in software development, primarily with the Java stack.
3+ years of experience managing one or more engineering teams (25+ individuals) in a modern software development environment.
Strong understanding of modern software development processes, frameworks, and their practical trade-offs.
Knowledge of contemporary software engineering technologies and their applications to real-world problems.
Understanding of AI tools, prompting, and workflow automation in software engineering.
Ability to assess AI outputs and apply them to improve efficiency and quality.
Familiarity with DevOps culture and practices.
Strong interpersonal skills combining empathy, business acumen, and the ability to set expectations and provide feedback.
Open-mindedness, willingness to learn, and courage to make progress-driving decisions.
Excellent written and verbal communication skills in English.
Bonus points
Experience leading the development of complex, distributed software systems requiring deep domain or technical expertise.
Experience with Agile or other value-stream-based framework transformations.
Proven success in building high-performing software development teams from the ground up.
Experience managing teams using metrics related to motivation, performance, and time.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview steps
Interview with the recruiter
Manager screening
Tech Interview
HR Interview
Interview with Managing Director
Product Interview (Client)
Interview with VP, Technology & Engineering (Client)
Location: United States
The Opportunity:
Join a well-established, hospital-based pathology practice serving a community-focused healthcare system. This role offers a balanced mix of general surgical pathology with the opportunity to incorporate subspecialty interests depending on your background. With a collegial team environment, manageable workload, and strong institutional support, this position is ideal for a pathologist seeking stability, autonomy, and work-life balance.
About the Practice:
The pathology group supports a community hospital system with a steady volume of surgical and clinical pathology cases. The team operates in a collaborative environment with close relationships between pathologists, clinicians, and hospital leadership.
The practice emphasizes efficiency, quality, and patient-centered care, with access to modern laboratory technology and support staff. Opportunities for medical directorship and involvement in hospital committees may be available depending on interest and experience.
Position Highlights:
General AP/CP sign-out with a diverse case mix including biopsies, resections, and clinical pathology responsibilities
Opportunity to incorporate subspecialty expertise (e.g., GI, breast, GU, etc.)
Participation in frozen sections and intraoperative consultations
Collegial, team-based environment with strong support staff
Potential for medical directorship responsibilities
Focus on work-life balance with manageable call responsibilities
Candidate Qualifications
MD or DO with board certification in Anatomic and/or Clinical Pathology
Subspecialty fellowship training (preferred but not required)
Eligible for medical licensure in the applicable state
Comfortable with general surgical pathology and clinical pathology responsibilities
Strong communication skills and collaborative mindset
Compensation & Benefits:
Competitive salary with productivity and/or bonus structure
Comprehensive benefits including health, dental, vision, and retirement plans
CME allowance and malpractice coverage
Potential for relocation assistance and sign-on bonus
Location:
This opportunity is located in a welcoming Midwestern community offering a lower cost of living, short commutes, and a strong sense of community. The area provides access to outdoor recreation, local dining, and family-friendly amenities, making it an excellent choice for those seeking a balanced lifestyle with professional opportunity.
United States; Potential for relocation assistance and sign-on bonus
Location: United States
The Opportunity:
Join a large, nationally recognized academic medical center as a Faculty GI Pathologist within a highly collaborative, subspecialized department. This role offers the opportunity to practice high-level GI pathology in a high-volume setting, including complex liver, pancreas, and gastrointestinal cases, while engaging in teaching, research, and multidisciplinary care. With access to advanced diagnostic technologies and strong institutional support, this position is ideal for a pathologist seeking academic growth and clinical excellence.
About the Practice:
The Department of Pathology & Laboratory Medicine is a physician-led academic group with over 50 faculty members and a fully subspecialized practice model. The division manages a high volume of surgical and cytology cases annually and works closely with clinicians and surgeons in a multidisciplinary care environment.
The department supports robust residency and fellowship programs across multiple subspecialties, including GI/liver pathology, and provides access to a comprehensive translational research core with advanced molecular diagnostics and next-generation sequencing capabilities.
Position Highlights:
Subspecialty-focused GI pathology sign-out within a high-volume academic center
Exposure to complex cases including liver, pancreas, and transplant pathology
Opportunities for teaching residents and fellows in a well-established training program
Participation in multidisciplinary conferences and tumor boards
Access to advanced diagnostic technologies and research infrastructure
Faculty appointment at the Assistant, Associate, or Full Professor level
Candidate Qualifications
MD or DO with board certification in Anatomic and/or Clinical Pathology
Fellowship training in Gastrointestinal Pathology
Eligible for medical licensure in the applicable state
Strong diagnostic skills and interest in academic pathology
Excellent communication skills and collaborative mindset
Compensation & Benefits:
Competitive academic compensation package commensurate with experience
Comprehensive benefits including health, dental, vision, and retirement plans
CME allowance and academic support
Malpractice coverage
Location:
This opportunity is located in a vibrant Midwestern metro area offering a strong balance of professional opportunity and quality of life. The region features an affordable cost of living, excellent schools, and access to outdoor recreation, along with a growing cultural and dining scene.
Location: United States - Remote
Workplace: remote
About the Role
The Technical Account Manager (TAM) is a deeply technical post-sales role focused on driving successful adoption of Azul Prime within a portfolio of strategic customers. Unlike a traditional TAM role, this position is hands-on and technical first. You will spend the majority of your time engaged with customer engineering teams on JVM performance tuning, troubleshooting, reliability engineering, and architectural guidance. Strong relationship skills matter, but it is technical credibility with developers, SREs, and architects that makes this role successful.
You will be trusted by Azul’s most important accounts to ensure that their mission-critical Java applications run on Prime with the best possible performance, stability, and cost efficiency. And you will serve as the bridge between customers and Azul’s engineering organization, feeding real-world insights back into the product.
What Makes This Role Different
Technical depth first. Expect to spend significant time reading thread dumps, GC logs, and flight recordings — not building slide decks.
Direct partnership with Azul engineering. You will work side-by-side with our runtime, GC, JIT compiler, and tooling teams on complex customer issues.
Ownership of technical outcomes. You own production adoption of Azul Prime within your accounts — from candidate application selection through successful rollout and ongoing optimization.
Key Responsibilities
Strategic Account Ownership
Own a portfolio of named strategic customers, with flexibility to engage additional high-value Azul Prime customers as opportunities arise.
Build and maintain deep, long-term relationships with technical stakeholders — SREs, Java developers, platform engineers, and architects.
Partner closely with Sales, Customer Success, and Support on joint account planning, renewals, and expansion opportunities.
Technical Leadership
Serve as the primary technical advisor for Azul Prime across your accounts.
Lead troubleshooting, root cause analysis, and performance tuning engagements for JVM-based applications running at enterprise scale.
Provide architectural guidance on reliability, scalability, latency, throughput, and cloud cost optimization.
Work with customers to identify and qualify candidate applications for Azul Prime, then partner with them through successful production deployment.
Product & Engineering Partnership
Collaborate with Azul’s runtime, compiler, GC, and tooling engineering teams to resolve complex technical issues.
Channel structured, actionable customer feedback into Azul’s product and engineering organizations to help shape the roadmap.
Act as a senior point of technical escalation for high-severity issues within your accounts.
Enablement & Knowledge Sharing
Design and deliver customer-facing workshops, training sessions, and technical business reviews.
Create and maintain high-quality technical documentation, runbooks, and reusable customer-facing assets for Azul Prime.
Share knowledge internally, mentoring peers across the TAM, Sales Engineering, and Support organizations.
Keep internal systems current with account activity, engagement notes, and customer outcomes.
Required Qualifications
12+ years in senior technical roles such as software engineering, SRE, performance engineering, or cloud/platform engineering.
8+ years in customer-facing technical roles (TAM, solutions architect, consulting engineer, or SRE with direct customer engagement).
Strong working knowledge of Java programming and JVM internals — garbage collection, JIT compilation, class loading, threading, and memory model.
Demonstrated experience tuning and troubleshooting enterprise-scale Java applications in production.
Demonstrated ability to perform root cause analysis and apply structured problem-solving techniques.
Strong Linux fundamentals, including shell scripting and performance troubleshooting on Linux systems.
Hands-on experience with distributed systems, public cloud platforms (AWS, GCP, and/or Azure), and containerization (Kubernetes, Docker).
Excellent written and verbal communication skills, with the ability to translate complex technical concepts for audiences ranging from individual engineers to senior executives.
Based in North America and able to travel occasionally to customer sites (typically 10–20%).
Preferred Qualifications
Deep specialization in JVM performance tuning, GC behavior analysis, and low-latency Java applications.
Experience with observability and monitoring stacks (Prometheus, Grafana, Datadog, New Relic, Dynatrace, JFR, or similar APM tools).
Familiarity with microservices architectures and modern cloud-native Java deployment patterns.
Cloud platform certification (AWS, Azure, GCP) or SRE-related certifications.
Contributions to open-source Java projects or active participation in the broader Java technical community.
Experience using Jira and Confluence to raise bugs and maintain documentation.
Prior experience with Azul Prime, OpenJDK, HotSpot, or other commercial Java runtimes.
Why Azul
At Azul, you will work alongside a team of Java experts who genuinely love the platform, on problems that matter to some of the most demanding engineering organizations in the world. Our technology powers mission-critical Java workloads at massive scale, and our customers rely on us precisely because we go deeper on Java than anyone else. If you want your technical expertise to have outsized impact — and you want to be surrounded by people who share that passion — we would love to talk!
What we Offer
· Comprehensive compensation and healthcare packages
· Referral Program
· Work-life balance, remote-first, paid time off, company shutdown, holidays
· Work with top experts worldwide whom contribute to the Java ecosystem
Our Culture & Values
· Maniacal Customer Focus
· Innovation & Excellence
· Initiative & Courage
· Impact & Influence
· Integrity & Transparency
· Diversity, Inclusion & Teamwork
Azul participates in E-Verify.
As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
Employment at Azul is contingent upon the completion of reference and background checks.
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is $150,000 and this job is also eligible for commission/variable pay. Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options.
Location: Paris, Remote
Workplace: remote
The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement.
By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology.
You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base.
Within 1 month, you will:
Master our Platform's core user experience and the Collaborative Learning methodology
Become a platform expert (from a user & admin perspective) and get certified on our methodology.
Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine.
Connect with colleagues worldwide through virtual coffee chats and team-building activities.
Within 3 months, you will:
Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement.
Identify and execute your updates on the Engagement Academy to align with the latest product releases.
Define your quarterly priorities in relation to the Support & Services roadmap with your coach.
Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement.
Within 6 months, you will:
Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content).
Participate in Discovery Meetings with Product Managers to share insights on how clients actually
use
and
adopt
the platform.
Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog.
Build new processes and update Confluence with the information needed for the team's daily work.
Within 12 months, you will:
Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories.
Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training).
Develop advanced toolkits and training paths based on the most successful client use cases.
The Skills Set:
3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care.
You are recognized for your listening and teaching skills
You express your ideas in a clear and concise manner, both in writing and orally
You are proactive and prefer working in a strong results-oriented culture
A past experience in the learning industry is a plus
You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German and English.
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What we offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity_360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our LEC Coach
Case Study Meeting with our LEC Coach and a member of the team
Clarification Meeting with our Head of professional Services EMEA
Culture Fit Meeting with our VP Global Professional Services
Offer !
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: South Africa; Philippines; Pakistan; Argentina; Mexico; Colombia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe & Australia. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house to work as a valued member of their team.
Please note that by applying & completing our interview process, you will be added to our community. This means you’ll be considered for this and all other possible roles that may match your skills. These potential opportunities will be sent your way as an exclusive Huzzle candidate.
Job Type:
Full-time
Location:
Remote
Start Date
: Immediate
About the Company
Our client is an innovative AI-driven company focused on building and deploying “AI employees” that automate business workflows and enhance operational efficiency. They specialize in integrating cutting-edge automation tools and large language models (LLMs) to streamline client operations across multiple industries.
Job Summary
We are seeking a highly skilled Technical Project Manager with hands-on experience in workflow automation and AI/LLM integrations. This role is ideal for someone who can bridge technical execution and business strategy—leading projects that involve tools like n8n, Zapier, and AI platforms such as OpenAI, Gemini, and Claude.
You will manage end-to-end delivery of automation and AI-driven initiatives, working closely with developers, stakeholders, and cross-functional teams to ensure projects are delivered on time, within scope, and aligned with business objectives.
Key Responsibilities
Lead and manage technical projects focused on automation and AI implementation
Design and oversee workflows using tools like
n8n, Zapier, Make (Integromat), or similar platforms
Coordinate the integration of
LLM APIs
(e.g., OpenAI, Gemini, Claude) into business processes
Collaborate with engineering, product, and operations teams to define project scope and deliverables
Translate business requirements into technical specifications and actionable tasks
Monitor project timelines, budgets, and performance metrics
Identify risks, troubleshoot issues, and ensure smooth project execution
Optimize workflows and processes for scalability and efficiency
Maintain clear communication with stakeholders and provide regular updates
Requirements
3+ years of experience as a Technical Project Manager or similar role
Proven experience with
automation tools
(n8n, Zapier, Make, etc.)
Hands-on experience working with
LLMs and AI tools
(OpenAI, Gemini, Claude, or similar)
Strong understanding of APIs, integrations, and system architecture
Experience managing remote technical teams and cross-functional stakeholders
Familiarity with Agile, Scrum, or other project management methodologies
Excellent problem-solving, communication, and organizational skills
Ability to balance technical depth with business impact
Background in SaaS, AI startups, or automation-focused environments
Experience with prompt engineering and AI workflow design
Basic coding knowledge (Python, JavaScript, or similar)
Experience with CRM systems and data pipelines
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Mumbai
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