Location: Mulhouse
Workplace: Remote
ET SI TON EXPERTISE COMPTABLE DEVENAIT UN VÉRITABLE LEVIER POUR AIDER LES ENTREPRENEURS ET LES CABINETS À MIEUX PILOTER LEUR ACTIVITÉ ?
Chez Pennylane, nous construisons le logiciel de pilotage financier préféré des PME européennes. Notre plateforme aide les entrepreneurs à gagner du temps sur les tâches comptables et financières, et permet aux cabinets d’expertise-comptable de se concentrer davantage sur le conseil et l’accompagnement de leurs clients.
Aujourd’hui, nous recrutons une personne ayant exercé comme collaborateur ou collaboratrice comptable en cabinet, et souhaitant mettre son expertise métier au service de l’accompagnement de nos utilisateurs. Ta connaissance de la comptabilité et des réalités quotidiennes des cabinets te permettra de comprendre rapidement leurs problématiques, de leur apporter des réponses adaptées et de les aider à tirer pleinement parti de Pennylane.
🌍 PENNYLANE, C'EST QUOI ?
Pennylane est une fintech française parmi les plus dynamiques du pays, actuellement en pleine expansion à l'échelle européenne.
En 6 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoia, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leurs débuts
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1 000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs qui recommanderaient Pennylane à leurs proches
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail vraiment flexible
🚀 Déjà plus de 900 000 TPE/PME et plus de 6 000 cabinets d'expertise-comptable utilisent Pennylane en France !
🎯 TON RÔLE
Tu rejoins l’équipe Support applicatif et technique en tant qu’expert métier et plateforme.
Tu es l’interlocuteur privilégié des dirigeants, des comptables internalisés et des cabinets d’expertise-comptable qui utilisent Pennylane pour gérer leur comptabilité et leurs finances.
Au quotidien, tu analyses leurs problématiques, les accompagnes dans la résolution de leurs demandes et les aides à tirer pleinement parti de la plateforme. Tu contribues également à l’amélioration du produit en faisant remonter des retours structurés aux équipes internes.
📋 TES MISSIONS
Support et résolution de problèmes
- Réceptionner, qualifier et analyser les demandes des utilisateurs
- Comprendre leur problématique et leur contexte métier
- Apporter des réponses claires, pédagogiques et adaptées
- Assurer le suivi des tickets jusqu’à leur résolution complète
- Escalader les sujets complexes aux équipes techniques ou produit
- Garantir un haut niveau de qualité de service
Accompagnement des migrations
- Aider les comptables en entreprise et en cabinet à intégrer leurs données dans Pennylane
- Comprendre les enjeux liés à la migration depuis un autre logiciel comptable
- Identifier les éventuelles difficultés et coordonner leur résolution
- Participer à l’amélioration des processus et de la documentation associés
Amélioration continue et partage d’expertise
- Créer et mettre à jour les supports d’aide destinés aux utilisateurs
- Identifier les questions récurrentes et favoriser l’autonomie des clients
- Partager tes connaissances comptables avec l’équipe
- Faire remonter les irritants et les besoins aux équipes produit
- Proposer des améliorations sur les process et les outils internes
🚀 TES PREMIERS MOIS CHEZ PENNYLANE
- Tu te formes sur le produit et les process de l’équipe
- Tu découvres l’entreprise, sa vision et ses différents départements
- Tu apprends à identifier les parties prenantes et à collaborer efficacement
- Tu commences à traiter des demandes liées à la comptabilité
- Tu gagnes en autonomie et prends en charge tes demandes de bout en bout
- Tu traites des problématiques de plus en plus complexes
- Tu contribues aux supports d’aide et au partage de connaissances
- Tu deviens un relais de la voix du client auprès des équipes produit
Et ensuite
Tu deviens progressivement un expert produit et métier, capable d’identifier les axes d’amélioration et de porter des projets. Des évolutions vers des sujets Support plus complexes, la gestion de comptes ou la mise en œuvre de Pennylane sont également possibles.
🙋 LE PROFIL QUE NOUS RECHERCHONS
- Formation comptable : BTS CGO, DCG, BTS Assistant de gestion PME-PMI, Bachelor Responsable administratif et comptable, Master CCA ou équivalent
- Au moins 3 ans d’expérience en cabinet d’expertise-comptable
- Idéalement, au moins trois périodes fiscales réalisées
- Une expérience en contact direct avec des dirigeants est un plus
- Solides connaissances des principes comptables et de la réalité des cabinets
- Appétence pour les outils numériques et les nouvelles technologies
- Autonomie, curiosité et capacité à résoudre des problèmes
- Excellentes qualités rédactionnelles et pédagogie
- Sens du service et aisance dans la relation client
- Capacité à travailler en équipe et à s’adapter rapidement
- Envie d’apprendre et de suivre les évolutions du produit
- Anglais professionnel (compréhension écrite, orale et expression écrite)
- La connaissance de Pennylane est un plus
⚙️ LE PROCESS DE RECRUTEMENT
1. Un premier échange avec un recruteur, 30 minutes
2. Un entretien et un cas pratique avec un membre de l'équipe, 1 heure
3. Un entretien final avec la manager d'équipe, 45 minutes
🎁 CE QUE L’ON PEUT T’OFFRIR
- Une mutuelle Alan Blue et Alan Mind
- Des tickets restaurant via Swile
- Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
- Un budget mensuel pour travailler depuis chez toi ou dans un espace de coworking
- Des bureaux situés à quelques minutes de Saint-Lazare, à Paris
- Une enveloppe de BSPCE
- Un accès à 8 000 salles de sport et plus de 300 activités bien-être via Gymlib
- Un Mac
- Un accès à Busuu pour perfectionner ton anglais
- Des Tech Days tous les 3 mois et un séminaire annuel
- Des activités sportives et des événements réguliers entre collègues
🌱 POUR T’ÉPANOUIR CHEZ PENNYLANE
- Tu apprécies évoluer dans un environnement en changement constant
- Tu fais de la collaboration une priorité
- Tu sais prendre du recul et prioriser les actions à fort impact
- Tu es à l’aise avec l’idée d’apprendre et d’améliorer continuellement tes pratiques
- Tu peux travailler en anglais, selon les exigences du poste
Tu ne coches pas toutes les cases ? Postule quand même. Les parcours les plus intéressants ne sont pas toujours linéaires. Ce qui compte, c’est ta trajectoire, ton expertise, ta façon de réfléchir et ton envie de contribuer.
🔒 INFORMATION IMPORTANTE À DESTINATION DES CANDIDATS
Les candidatures doivent être envoyées uniquement via nos canaux officiels, notamment notre site carrière et les pages officielles de nos partenaires.
Nos communications sont envoyées depuis des adresses professionnelles se terminant par @pennylane.com ou @pennylane-partners.com.
Nous ne vous demanderons jamais de paiement ni d’informations financières dans le cadre du recrutement. Si une telle demande vous est adressée, ne répondez pas et signalez-la-nous immédiatement.
Pennylane encourage la diversité, l’équité et l’inclusion sous toutes leurs formes. Nous offrons un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux comme à distance.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Reims
Workplace: Remote
ET SI TON EXPERTISE COMPTABLE DEVENAIT UN VÉRITABLE LEVIER POUR AIDER LES ENTREPRENEURS ET LES CABINETS À MIEUX PILOTER LEUR ACTIVITÉ ?
Chez Pennylane, nous construisons le logiciel de pilotage financier préféré des PME européennes. Notre plateforme aide les entrepreneurs à gagner du temps sur les tâches comptables et financières, et permet aux cabinets d’expertise-comptable de se concentrer davantage sur le conseil et l’accompagnement de leurs clients.
Aujourd’hui, nous recrutons une personne ayant exercé comme collaborateur ou collaboratrice comptable en cabinet, et souhaitant mettre son expertise métier au service de l’accompagnement de nos utilisateurs. Ta connaissance de la comptabilité et des réalités quotidiennes des cabinets te permettra de comprendre rapidement leurs problématiques, de leur apporter des réponses adaptées et de les aider à tirer pleinement parti de Pennylane.
🌍 PENNYLANE, C'EST QUOI ?
Pennylane est une fintech française parmi les plus dynamiques du pays, actuellement en pleine expansion à l'échelle européenne.
En 6 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoia, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leurs débuts
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1 000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs qui recommanderaient Pennylane à leurs proches
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail vraiment flexible
🚀 Déjà plus de 900 000 TPE/PME et plus de 6 000 cabinets d'expertise-comptable utilisent Pennylane en France !
🎯 TON RÔLE
Tu rejoins l’équipe Support applicatif et technique en tant qu’expert métier et plateforme.
Tu es l’interlocuteur privilégié des dirigeants, des comptables internalisés et des cabinets d’expertise-comptable qui utilisent Pennylane pour gérer leur comptabilité et leurs finances.
Au quotidien, tu analyses leurs problématiques, les accompagnes dans la résolution de leurs demandes et les aides à tirer pleinement parti de la plateforme. Tu contribues également à l’amélioration du produit en faisant remonter des retours structurés aux équipes internes.
📋 TES MISSIONS
Support et résolution de problèmes
- Réceptionner, qualifier et analyser les demandes des utilisateurs
- Comprendre leur problématique et leur contexte métier
- Apporter des réponses claires, pédagogiques et adaptées
- Assurer le suivi des tickets jusqu’à leur résolution complète
- Escalader les sujets complexes aux équipes techniques ou produit
- Garantir un haut niveau de qualité de service
Accompagnement des migrations
- Aider les comptables en entreprise et en cabinet à intégrer leurs données dans Pennylane
- Comprendre les enjeux liés à la migration depuis un autre logiciel comptable
- Identifier les éventuelles difficultés et coordonner leur résolution
- Participer à l’amélioration des processus et de la documentation associés
Amélioration continue et partage d’expertise
- Créer et mettre à jour les supports d’aide destinés aux utilisateurs
- Identifier les questions récurrentes et favoriser l’autonomie des clients
- Partager tes connaissances comptables avec l’équipe
- Faire remonter les irritants et les besoins aux équipes produit
- Proposer des améliorations sur les process et les outils internes
🚀 TES PREMIERS MOIS CHEZ PENNYLANE
- Tu te formes sur le produit et les process de l’équipe
- Tu découvres l’entreprise, sa vision et ses différents départements
- Tu apprends à identifier les parties prenantes et à collaborer efficacement
- Tu commences à traiter des demandes liées à la comptabilité
- Tu gagnes en autonomie et prends en charge tes demandes de bout en bout
- Tu traites des problématiques de plus en plus complexes
- Tu contribues aux supports d’aide et au partage de connaissances
- Tu deviens un relais de la voix du client auprès des équipes produit
Et ensuite
Tu deviens progressivement un expert produit et métier, capable d’identifier les axes d’amélioration et de porter des projets. Des évolutions vers des sujets Support plus complexes, la gestion de comptes ou la mise en œuvre de Pennylane sont également possibles.
🙋 LE PROFIL QUE NOUS RECHERCHONS
- Formation comptable : BTS CGO, DCG, BTS Assistant de gestion PME-PMI, Bachelor Responsable administratif et comptable, Master CCA ou équivalent
- Au moins 3 ans d’expérience en cabinet d’expertise-comptable
- Idéalement, au moins trois périodes fiscales réalisées
- Une expérience en contact direct avec des dirigeants est un plus
- Solides connaissances des principes comptables et de la réalité des cabinets
- Appétence pour les outils numériques et les nouvelles technologies
- Autonomie, curiosité et capacité à résoudre des problèmes
- Excellentes qualités rédactionnelles et pédagogie
- Sens du service et aisance dans la relation client
- Capacité à travailler en équipe et à s’adapter rapidement
- Envie d’apprendre et de suivre les évolutions du produit
- Anglais professionnel (compréhension écrite, orale et expression écrite)
- La connaissance de Pennylane est un plus
⚙️ LE PROCESS DE RECRUTEMENT
1. Un premier échange avec un recruteur, 30 minutes
2. Un entretien et un cas pratique avec un membre de l'équipe, 1 heure
3. Un entretien final avec la manager d'équipe, 45 minutes
🎁 CE QUE L’ON PEUT T’OFFRIR
- Une mutuelle Alan Blue et Alan Mind
- Des tickets restaurant via Swile
- Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
- Un budget mensuel pour travailler depuis chez toi ou dans un espace de coworking
- Des bureaux situés à quelques minutes de Saint-Lazare, à Paris
- Une enveloppe de BSPCE
- Un accès à 8 000 salles de sport et plus de 300 activités bien-être via Gymlib
- Un Mac
- Un accès à Busuu pour perfectionner ton anglais
- Des Tech Days tous les 3 mois et un séminaire annuel
- Des activités sportives et des événements réguliers entre collègues
🌱 POUR T’ÉPANOUIR CHEZ PENNYLANE
- Tu apprécies évoluer dans un environnement en changement constant
- Tu fais de la collaboration une priorité
- Tu sais prendre du recul et prioriser les actions à fort impact
- Tu es à l’aise avec l’idée d’apprendre et d’améliorer continuellement tes pratiques
- Tu peux travailler en anglais, selon les exigences du poste
Tu ne coches pas toutes les cases ? Postule quand même. Les parcours les plus intéressants ne sont pas toujours linéaires. Ce qui compte, c’est ta trajectoire, ton expertise, ta façon de réfléchir et ton envie de contribuer.
🔒 INFORMATION IMPORTANTE À DESTINATION DES CANDIDATS
Les candidatures doivent être envoyées uniquement via nos canaux officiels, notamment notre site carrière et les pages officielles de nos partenaires.
Nos communications sont envoyées depuis des adresses professionnelles se terminant par @pennylane.com ou @pennylane-partners.com.
Nous ne vous demanderons jamais de paiement ni d’informations financières dans le cadre du recrutement. Si une telle demande vous est adressée, ne répondez pas et signalez-la-nous immédiatement.
Pennylane encourage la diversité, l’équité et l’inclusion sous toutes leurs formes. Nous offrons un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux comme à distance.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Colmar
Workplace: Remote
ET SI TON EXPERTISE COMPTABLE DEVENAIT UN VÉRITABLE LEVIER POUR AIDER LES ENTREPRENEURS ET LES CABINETS À MIEUX PILOTER LEUR ACTIVITÉ ?
Chez Pennylane, nous construisons le logiciel de pilotage financier préféré des PME européennes. Notre plateforme aide les entrepreneurs à gagner du temps sur les tâches comptables et financières, et permet aux cabinets d’expertise-comptable de se concentrer davantage sur le conseil et l’accompagnement de leurs clients.
Aujourd’hui, nous recrutons une personne ayant exercé comme collaborateur ou collaboratrice comptable en cabinet, et souhaitant mettre son expertise métier au service de l’accompagnement de nos utilisateurs. Ta connaissance de la comptabilité et des réalités quotidiennes des cabinets te permettra de comprendre rapidement leurs problématiques, de leur apporter des réponses adaptées et de les aider à tirer pleinement parti de Pennylane.
🌍 PENNYLANE, C'EST QUOI ?
Pennylane est une fintech française parmi les plus dynamiques du pays, actuellement en pleine expansion à l'échelle européenne.
En 6 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoia, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leurs débuts
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1 000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs qui recommanderaient Pennylane à leurs proches
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail vraiment flexible
🚀 Déjà plus de 900 000 TPE/PME et plus de 6 000 cabinets d'expertise-comptable utilisent Pennylane en France !
🎯 TON RÔLE
Tu rejoins l’équipe Support applicatif et technique en tant qu’expert métier et plateforme.
Tu es l’interlocuteur privilégié des dirigeants, des comptables internalisés et des cabinets d’expertise-comptable qui utilisent Pennylane pour gérer leur comptabilité et leurs finances.
Au quotidien, tu analyses leurs problématiques, les accompagnes dans la résolution de leurs demandes et les aides à tirer pleinement parti de la plateforme. Tu contribues également à l’amélioration du produit en faisant remonter des retours structurés aux équipes internes.
📋 TES MISSIONS
Support et résolution de problèmes
- Réceptionner, qualifier et analyser les demandes des utilisateurs
- Comprendre leur problématique et leur contexte métier
- Apporter des réponses claires, pédagogiques et adaptées
- Assurer le suivi des tickets jusqu’à leur résolution complète
- Escalader les sujets complexes aux équipes techniques ou produit
- Garantir un haut niveau de qualité de service
Accompagnement des migrations
- Aider les comptables en entreprise et en cabinet à intégrer leurs données dans Pennylane
- Comprendre les enjeux liés à la migration depuis un autre logiciel comptable
- Identifier les éventuelles difficultés et coordonner leur résolution
- Participer à l’amélioration des processus et de la documentation associés
Amélioration continue et partage d’expertise
- Créer et mettre à jour les supports d’aide destinés aux utilisateurs
- Identifier les questions récurrentes et favoriser l’autonomie des clients
- Partager tes connaissances comptables avec l’équipe
- Faire remonter les irritants et les besoins aux équipes produit
- Proposer des améliorations sur les process et les outils internes
🚀 TES PREMIERS MOIS CHEZ PENNYLANE
- Tu te formes sur le produit et les process de l’équipe
- Tu découvres l’entreprise, sa vision et ses différents départements
- Tu apprends à identifier les parties prenantes et à collaborer efficacement
- Tu commences à traiter des demandes liées à la comptabilité
- Tu gagnes en autonomie et prends en charge tes demandes de bout en bout
- Tu traites des problématiques de plus en plus complexes
- Tu contribues aux supports d’aide et au partage de connaissances
- Tu deviens un relais de la voix du client auprès des équipes produit
Et ensuite
Tu deviens progressivement un expert produit et métier, capable d’identifier les axes d’amélioration et de porter des projets. Des évolutions vers des sujets Support plus complexes, la gestion de comptes ou la mise en œuvre de Pennylane sont également possibles.
🙋 LE PROFIL QUE NOUS RECHERCHONS
- Formation comptable : BTS CGO, DCG, BTS Assistant de gestion PME-PMI, Bachelor Responsable administratif et comptable, Master CCA ou équivalent
- Au moins 3 ans d’expérience en cabinet d’expertise-comptable
- Idéalement, au moins trois périodes fiscales réalisées
- Une expérience en contact direct avec des dirigeants est un plus
- Solides connaissances des principes comptables et de la réalité des cabinets
- Appétence pour les outils numériques et les nouvelles technologies
- Autonomie, curiosité et capacité à résoudre des problèmes
- Excellentes qualités rédactionnelles et pédagogie
- Sens du service et aisance dans la relation client
- Capacité à travailler en équipe et à s’adapter rapidement
- Envie d’apprendre et de suivre les évolutions du produit
- Anglais professionnel (compréhension écrite, orale et expression écrite)
- La connaissance de Pennylane est un plus
⚙️ LE PROCESS DE RECRUTEMENT
1. Un premier échange avec un recruteur, 30 minutes
2. Un entretien et un cas pratique avec un membre de l'équipe, 1 heure
3. Un entretien final avec la manager d'équipe, 45 minutes
🎁 CE QUE L’ON PEUT T’OFFRIR
- Une mutuelle Alan Blue et Alan Mind
- Des tickets restaurant via Swile
- Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
- Un budget mensuel pour travailler depuis chez toi ou dans un espace de coworking
- Des bureaux situés à quelques minutes de Saint-Lazare, à Paris
- Une enveloppe de BSPCE
- Un accès à 8 000 salles de sport et plus de 300 activités bien-être via Gymlib
- Un Mac
- Un accès à Busuu pour perfectionner ton anglais
- Des Tech Days tous les 3 mois et un séminaire annuel
- Des activités sportives et des événements réguliers entre collègues
🌱 POUR T’ÉPANOUIR CHEZ PENNYLANE
- Tu apprécies évoluer dans un environnement en changement constant
- Tu fais de la collaboration une priorité
- Tu sais prendre du recul et prioriser les actions à fort impact
- Tu es à l’aise avec l’idée d’apprendre et d’améliorer continuellement tes pratiques
- Tu peux travailler en anglais, selon les exigences du poste
Tu ne coches pas toutes les cases ? Postule quand même. Les parcours les plus intéressants ne sont pas toujours linéaires. Ce qui compte, c’est ta trajectoire, ton expertise, ta façon de réfléchir et ton envie de contribuer.
🔒 INFORMATION IMPORTANTE À DESTINATION DES CANDIDATS
Les candidatures doivent être envoyées uniquement via nos canaux officiels, notamment notre site carrière et les pages officielles de nos partenaires.
Nos communications sont envoyées depuis des adresses professionnelles se terminant par @pennylane.com ou @pennylane-partners.com.
Nous ne vous demanderons jamais de paiement ni d’informations financières dans le cadre du recrutement. Si une telle demande vous est adressée, ne répondez pas et signalez-la-nous immédiatement.
Pennylane encourage la diversité, l’équité et l’inclusion sous toutes leurs formes. Nous offrons un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux comme à distance.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Strasbourg
Workplace: Remote
ET SI TON EXPERTISE COMPTABLE DEVENAIT UN VÉRITABLE LEVIER POUR AIDER LES ENTREPRENEURS ET LES CABINETS À MIEUX PILOTER LEUR ACTIVITÉ ?
Chez Pennylane, nous construisons le logiciel de pilotage financier préféré des PME européennes. Notre plateforme aide les entrepreneurs à gagner du temps sur les tâches comptables et financières, et permet aux cabinets d’expertise-comptable de se concentrer davantage sur le conseil et l’accompagnement de leurs clients.
Aujourd’hui, nous recrutons une personne ayant exercé comme collaborateur ou collaboratrice comptable en cabinet, et souhaitant mettre son expertise métier au service de l’accompagnement de nos utilisateurs. Ta connaissance de la comptabilité et des réalités quotidiennes des cabinets te permettra de comprendre rapidement leurs problématiques, de leur apporter des réponses adaptées et de les aider à tirer pleinement parti de Pennylane.
🌍 PENNYLANE, C'EST QUOI ?
Pennylane est une fintech française parmi les plus dynamiques du pays, actuellement en pleine expansion à l'échelle européenne.
En 6 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoia, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leurs débuts
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1 000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs qui recommanderaient Pennylane à leurs proches
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail vraiment flexible
🚀 Déjà plus de 900 000 TPE/PME et plus de 6 000 cabinets d'expertise-comptable utilisent Pennylane en France !
🎯 TON RÔLE
Tu rejoins l’équipe Support applicatif et technique en tant qu’expert métier et plateforme.
Tu es l’interlocuteur privilégié des dirigeants, des comptables internalisés et des cabinets d’expertise-comptable qui utilisent Pennylane pour gérer leur comptabilité et leurs finances.
Au quotidien, tu analyses leurs problématiques, les accompagnes dans la résolution de leurs demandes et les aides à tirer pleinement parti de la plateforme. Tu contribues également à l’amélioration du produit en faisant remonter des retours structurés aux équipes internes.
📋 TES MISSIONS
Support et résolution de problèmes
- Réceptionner, qualifier et analyser les demandes des utilisateurs
- Comprendre leur problématique et leur contexte métier
- Apporter des réponses claires, pédagogiques et adaptées
- Assurer le suivi des tickets jusqu’à leur résolution complète
- Escalader les sujets complexes aux équipes techniques ou produit
- Garantir un haut niveau de qualité de service
Accompagnement des migrations
- Aider les comptables en entreprise et en cabinet à intégrer leurs données dans Pennylane
- Comprendre les enjeux liés à la migration depuis un autre logiciel comptable
- Identifier les éventuelles difficultés et coordonner leur résolution
- Participer à l’amélioration des processus et de la documentation associés
Amélioration continue et partage d’expertise
- Créer et mettre à jour les supports d’aide destinés aux utilisateurs
- Identifier les questions récurrentes et favoriser l’autonomie des clients
- Partager tes connaissances comptables avec l’équipe
- Faire remonter les irritants et les besoins aux équipes produit
- Proposer des améliorations sur les process et les outils internes
🚀 TES PREMIERS MOIS CHEZ PENNYLANE
- Tu te formes sur le produit et les process de l’équipe
- Tu découvres l’entreprise, sa vision et ses différents départements
- Tu apprends à identifier les parties prenantes et à collaborer efficacement
- Tu commences à traiter des demandes liées à la comptabilité
- Tu gagnes en autonomie et prends en charge tes demandes de bout en bout
- Tu traites des problématiques de plus en plus complexes
- Tu contribues aux supports d’aide et au partage de connaissances
- Tu deviens un relais de la voix du client auprès des équipes produit
Et ensuite
Tu deviens progressivement un expert produit et métier, capable d’identifier les axes d’amélioration et de porter des projets. Des évolutions vers des sujets Support plus complexes, la gestion de comptes ou la mise en œuvre de Pennylane sont également possibles.
🙋 LE PROFIL QUE NOUS RECHERCHONS
- Formation comptable : BTS CGO, DCG, BTS Assistant de gestion PME-PMI, Bachelor Responsable administratif et comptable, Master CCA ou équivalent
- Au moins 3 ans d’expérience en cabinet d’expertise-comptable
- Idéalement, au moins trois périodes fiscales réalisées
- Une expérience en contact direct avec des dirigeants est un plus
- Solides connaissances des principes comptables et de la réalité des cabinets
- Appétence pour les outils numériques et les nouvelles technologies
- Autonomie, curiosité et capacité à résoudre des problèmes
- Excellentes qualités rédactionnelles et pédagogie
- Sens du service et aisance dans la relation client
- Capacité à travailler en équipe et à s’adapter rapidement
- Envie d’apprendre et de suivre les évolutions du produit
- Anglais professionnel (compréhension écrite, orale et expression écrite)
- La connaissance de Pennylane est un plus
⚙️ LE PROCESS DE RECRUTEMENT
1. Un premier échange avec un recruteur, 30 minutes
2. Un entretien et un cas pratique avec un membre de l'équipe, 1 heure
3. Un entretien final avec la manager d'équipe, 45 minutes
🎁 CE QUE L’ON PEUT T’OFFRIR
- Une mutuelle Alan Blue et Alan Mind
- Des tickets restaurant via Swile
- Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
- Un budget mensuel pour travailler depuis chez toi ou dans un espace de coworking
- Des bureaux situés à quelques minutes de Saint-Lazare, à Paris
- Une enveloppe de BSPCE
- Un accès à 8 000 salles de sport et plus de 300 activités bien-être via Gymlib
- Un Mac
- Un accès à Busuu pour perfectionner ton anglais
- Des Tech Days tous les 3 mois et un séminaire annuel
- Des activités sportives et des événements réguliers entre collègues
🌱 POUR T’ÉPANOUIR CHEZ PENNYLANE
- Tu apprécies évoluer dans un environnement en changement constant
- Tu fais de la collaboration une priorité
- Tu sais prendre du recul et prioriser les actions à fort impact
- Tu es à l’aise avec l’idée d’apprendre et d’améliorer continuellement tes pratiques
- Tu peux travailler en anglais, selon les exigences du poste
Tu ne coches pas toutes les cases ? Postule quand même. Les parcours les plus intéressants ne sont pas toujours linéaires. Ce qui compte, c’est ta trajectoire, ton expertise, ta façon de réfléchir et ton envie de contribuer.
🔒 INFORMATION IMPORTANTE À DESTINATION DES CANDIDATS
Les candidatures doivent être envoyées uniquement via nos canaux officiels, notamment notre site carrière et les pages officielles de nos partenaires.
Nos communications sont envoyées depuis des adresses professionnelles se terminant par @pennylane.com ou @pennylane-partners.com.
Nous ne vous demanderons jamais de paiement ni d’informations financières dans le cadre du recrutement. Si une telle demande vous est adressée, ne répondez pas et signalez-la-nous immédiatement.
Pennylane encourage la diversité, l’équité et l’inclusion sous toutes leurs formes. Nous offrons un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux comme à distance.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
As a Product Manager within our Trading Experience & Institutional team, you will own the end-to-end strategy, delivery, and optimization of our institutional client service platforms and core financial trading products. You will bridge institutional-grade platform requirements with cutting-edge crypto trading infrastructure—driving product strategy across margin/derivatives trading, institutional dashboards, BI analytics, and client onboarding workflows.
Key Responsibilities
Institutional Platform Ownership:
Lead the end-to-end development and optimization of the institutional client service platform. Define client dashboard requirements, business needs, and data/analytics reporting for institutional, corporate, and professional traders.
Financial Product Innovation:
Own the continuous delivery and optimization of financial trading products across crypto derivatives, spot, margin, and structured products. Continually monitor market evolution and operational data to drive innovation in platform logic and trading workflows.
Client & Market Research:
Conduct deep competitive research and user analysis to identify critical feature highlights that elevate the trading experience for professional clients, funds, and quantitative market makers.
Cross-Functional Delivery:
Partner closely with Engineering, QA, Risk, Compliance, and Business Development teams to translate business and market requirements into seamless PRDs, ensuring initiatives stay on schedule and adhere to high quality standards.
Backlog & Issue Prioritization:
Collect feedback, operational challenges, and strategic feature requests from institutional clients and internal stakeholder teams; evaluate, prioritize, and drive efficient resolution.
Requirements
Experience:
5+ years of relevant product management experience in internet-based B2B platforms, financial trading products, or B2B data/BI products (or 2+ years with a Master’s degree).
Track Record:
Proven ability to independently drive medium-to-large business initiatives, with at least 1 year of tenure on a successful live product or a demonstrated record of launching a trading/B2B product from scratch.
Domain Expertise:
Deep logical understanding of financial trading concepts (stocks, futures, forex, or digital currency derivatives) combined with personal trading interest or professional experience.
Analytical & Technical Rigor:
Exceptional multi-dimensional data analysis skills, strong logical thinking, and high-quality product documentation capabilities (PRDs, workflows, data mapping).
Leadership & Execution:
Self-motivated, highly accountable team player with outstanding cross-team communication, coordination, and stakeholder management skills.
Language:
Fluent/Professional English proficiency (spoken and written) as a primary working language.
Preferred Qualifications / Nice to Have
Prior product management experience directly at a tier-1 cryptocurrency exchange or fintech trading platform.
Experience in quantitative trading products, API product development (REST/WebSocket), or blockchain on/off-ramp mechanisms.
Familiarity with broader traditional finance instruments including securities, funds, bonds, and institutional compliance frameworks (e.g., AML, Travel Rule, KYC pipelines).
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Warsaw
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
We are looking for an HR Administartion Specialist to support end-to-end personnel administration. The role will be responsible for preparing employment documentation, managing personnel files, supporting ZUS-related processes, and coordinating the legalization and right-to-work verification of foreign employees.
Location: hybrid work mode from Warsaw, 4 days a week.
Responsibilities:
Prepare and manage employment documentation, including contracts, amendments, terminations and employment certificates, using company templates and ensuring compliance with applicable Polish regulations.
Maintain accurate and up-to-date employee records, including digital and physical personnel files ensuring proper documentation and audit readiness.
Ensure data accuracy and consistency across internal HR systems (HiBob) and Polish payroll platforms (enova365, Płatnik).
Handle employee registrations, deregistrations and statutory updates with ZUS, ensuring compliance with applicable deadlines and requirements.
Monitor time and attendance records, track leave balances and entitlements and cooperate with the payroll team to ensure accurate payroll inputs and leave-related calculations.
Act as the primary point of contact for employees on HR administrative matters, providing timely support with employment documents, certificates and related requests.
Identify opportunities to streamline, automate, and standardize HR administrative processes contributing to operational efficiency within the Polish entity.
Support general office administration and ad-hoc operational activities.
Requirements:
3-4+ years of experience in HR administration, personnel operations, payroll support, or a similar role in
Poland
, ideally in an international company with headcount 400+ employees.
Experience with employment of foreign nationals in Poland and procedures involving Urząd Wojewódzki and Urząd Pracy, and the ability to independently communicate with Polish public authorities.
Solid knowledge of Polish labor law.
Experience working with HRIS and Polish payroll/HR systems.
Strong attention to detail, data accuracy, and organizational skills, with the ability to manage multiple deadlines
proactively
.
Fluent Polish and professional English
; both written and spoken.
Nice to have:
Knowledge of
HiBob, eNova and Płatnik
would be a strong advantage.
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Core owns the foundational journeys that define a user's relationship with OKX: account management, identity verification, moving and securing funds, and the risk, compliance, and customer support experiences that sit alongside them. It also covers the internal enterprise tools our support agents, PMs, and operations teams rely on every day to serve customers and run the business. These are among the most consequential surfaces in the product. They determine whether users feel confident enough to trade, whether they trust us with their assets and their data, and whether the teams behind the scenes can resolve issues quickly and well.
AI is central to how Core works and what Core builds. On the product side, we design AI-powered support and assistant experiences that help millions of users get answers and resolve issues in real time. Internally, we are an AI-native team: we use AI to move faster, sharpen our thinking, and raise the quality of what we ship, and we design the AI-native tools our internal teams depend on. If you are excited to design with AI and to shape how AI shows up for both customers and colleagues, this is a place to do it at scale.
As a designer on Core, you'll take ownership of these high-stakes experiences end to end. The problems are genuinely hard. You'll design across markets with fundamentally different regulatory requirements, from newly regulated regions to our established global user base, and your work will need to satisfy strict compliance and security standards while still feeling fast, clear, and reassuring. You'll partner closely with product, engineering, legal, and compliance, shaping requirements early rather than executing them late. This is work where the details carry real weight. If you want to influence how millions of users experience crypto at its most critical moments, and how the teams supporting them get their work done, Core is one of the most impactful places to do it at OKX.
What You’ll Be Doing
Own complex, high-stakes journeys end to end across account, assets, compliance, or support, taking them from problem definition to shipped, polished execution.
Design AI-powered experiences, from customer-facing assistant and support flows to AI-native internal tools, thinking through how people and AI work together, and where trust, transparency, and control matter most.
Partner with product, engineering, legal, compliance, and risk to define the real problem, then design solutions that balance regulatory and security requirements with a genuinely good user experience.
Produce the full range of design artifacts as needed: user flows, journey maps, wireframes, high-fidelity designs, and interactive prototypes, backed by evaluative research.
Work in an AI-native way, using AI to accelerate exploration, prototyping, and decision-making, and helping raise the bar for how the team designs.
Shape the design vision for your area alongside UX Research, UX Writing, and product leadership, and influence the roadmap early rather than delivering to it.
Raise the quality bar through design reviews, critique, and workshops, and bring rigor to ambiguous, high-consequence problems.
What We Look For In You
We hire against a shared set of competencies. Beyond craft, we look for how you think, decide, collaborate, and drive work forward.
Craft and expertise.
Deep design craft with a sharp eye for detail, and up-to-date knowledge of your field. You analyze problems methodically and turn them into simple, effective solutions you can execute end to end.
Judgment in ambiguity.
You cut to the root of a problem, make sound calls even with incomplete information, and find the optimal path rather than the obvious one. Core problems are rarely clean, and good judgment is what keeps users safe.
Business and product sense.
You understand how the business works and where it's heading, and you connect design decisions to strategy, metrics, and real outcomes, not just the screen in front of you.
Collaboration and communication.
You communicate with clarity and precision, build genuine trust with product, engineering, legal, and compliance, and give and seek feedback that raises the whole team's work. Partners see you as a collaborator, not a service function.
Drive and curiosity.
You ask why before you design, stay resilient when problems are hard or ambiguous, and keep pushing your craft and ideas forward. You question the brief rather than just building it.
AI fluency.
Genuine fluency and enthusiasm for AI. You already use AI tools in your own work, and you're excited to design AI-driven experiences, not just adopt the buzzword.
Experience designing complex, multi-step flows, ideally in fintech, crypto, or another regulated or high-trust domain.
3+ years of experience shipping end-to-end design solutions in cross-functional teams at a tech company.
Nice to Haves
Experience designing AI or conversational interfaces, or a track record of using AI to change how you work as a designer.
Interest in designing complex internal tools and operational workflows, not just customer-facing surfaces.
Exposure to data-informed design. You're comfortable interpreting user insights, behavioral data, or A/B test results.
Familiarity with design systems and the ability to scale consistency across platforms.
Prototyping skills to bring ideas to life and communicate transitions or microinteractions.
Experience working across time zones with distributed teams. You know how to stay aligned and communicate with clarity.
A degree in design, HCI, or a related field.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Dublin
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Dublin, Ireland | 💰
€92,000 - €116,000, Incentive Awards tied to your performance ➕ benefits
|
Hear from the team
✨
⭐ Our Risk team
We are looking for an
Operational, Technology and Information Security Risk Senior Manager
in the second line of defence to provide independent oversight, challenge and advisory support on the effectiveness of our operational, technology, resilience and information security risk management practices across the EU.
You will be a key member of the second line risk management team and work closely with senior stakeholders across first line technology, information security and operational resilience, to ensure risks are proactively identified, assessed, monitored, and managed in line with Monzo's risk management framework and appetite.
This role requires a proactive and strategic mindset, strong technology risk management expertise, and a deep understanding of operational resilience and digital banking operations.
This role reports to the Director of Operational Risk, Monzo Europe.
The role you are applying for is a Controlled Function within the meaning of the Central Bank Reform Act, 2010. For this role, appointment will be conditional on Monzo being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity Standards issued by the Central Bank of Ireland. As a CF, the role holder will be subject to Conduct Standards under the Central Bank of Ireland Individual Accountability Framework (IAF) and will be required to take reasonable steps to ensure that the relevant conduct standards are met.
🔑 You’ll play a key role by...
Acting as the second line subject matter expert for operational risk, technology (ICT and security risk (including cyber)), and operational resilience.
Reviewing and challenging the design and effectiveness of controls over key technology systems, digital infrastructure.
Providing effective oversight and challenge of first line risk and control self-assessments (RCSA), incident management and reporting, issue remediation and risk mitigation processes.
Providing second line input into our technology and security strategies and business continuity planning.
Supporting the ongoing development and maintenance of our Operational Risk Management Framework (ORMF), policies, standards and associated ICT, Security and Resilience policies and risk appetite metrics.
Co-ordinating second line assurance reviews and risk deep dives into critical operational and technology areas, providing actionable recommendations and insights.
Overseeing ongoing compliance with the digital operational resilience act (DORA) in the EU and ensuring alignment with applicable local regulatory standards.
Preparing operational and technology risk reports and providing updates to relevant governance forums, including risk committees and senior management.
🤩 We’d love to hear from you if…
You have 8+ years’ experience in operational risk, technology risk or related roles in financial services, ideally within a digital or challenger bank, or a pan-European firm.
You have a deep knowledge of risk management practices, regulatory expectations, and industry standards related to operational risk, technology and operational resilience. (e.g. EBA Guidelines on ICT & Security Risk Management, DORA, Central Bank of Ireland Guidance on Operational Resilience, General Data Protection Regulation (GDPR), Payment Service Directive (PSD2/PSD3)).
You have a strong understanding of digital banking technology, including cloud computing, cybersecurity, fintech integrations and data management.
You have experience in evaluating and challenging risk and control environments, particularly in high-growth or fast-changing environments.
You are an ambitious risk professional ready to leave the constraints of legacy firms behind. This role places you at the cutting edge of technology and operational risk, challenging you to define the governance needed for our next-generation platforms.
You have strong analytical, problem-solving and project management skills.
You have excellent stakeholder management and communication skills, with the ability to influence senior leadership.
You have a proven ability to navigate complex stakeholder landscapes such as working with regulators/managing regulatory engagements.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌What’s in it for you
💰 A salary range of €92,000 - €116,000 ➕Incentive Awards tied to your performance.
📍This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week.
⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)
📚€1,200 learning budget each year to use on books, training courses and conferences.
🏥Private healthcare scheme
💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%
💛Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling
🌈 The application journey has 4 key steps
An introductory call with a member of the Monzo Recruitment team
An initial call with the hiring manager
A series of role specific and behavioural interviews
A final call with Monzo Bank Europe's CRO
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to communicate this with you and keep you updated.
#LI-ÉS1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Global Partnership Development: Build and scale strategic partnerships with brokerage firms, financial platforms, financial influencers/KOLs, investor communities, and other relevant ecosystem partners across key global markets, driving user acquisition, trading activity, AUM, and revenue growth.
End-to-End Partnership Management: Own the full partnership lifecycle, including market mapping, outreach, commercial negotiation, partnership design, launch, and ongoing performance management.
Commercial Strategy & Optimization: Develop and optimize revenue-sharing structures, incentive models, and customized partnership solutions to improve ROI, partner productivity, and customer retention.
Market Expansion: Identify and evaluate new partnership channels, customer segments, and geographic opportunities to support international growth.
Market & Competitive Intelligence: Monitor global financial-market trends, evolving customer behavior, and competitor partnership strategies to identify emerging opportunities and develop differentiated go-to-market initiatives.
Cross-Functional Collaboration: Partner closely with product, marketing, operations, compliance, and regional teams to ensure partnership initiatives are scalable, commercially effective, and appropriate for different markets.
全球渠道及合作伙伴拓展:面向全球重点市场,拓展并深化与券商、金融平台、财经KOL/内容创作者、投资者社区及其他生态合作伙伴的战略合作,推动新客、交易量、AUM及收入增长。
全链路合作管理:独立负责从市场及合作伙伴挖掘、商务拓展、合作谈判、方案设计,到上线执行及后续数据复盘的完整合作流程。
商业模式优化:结合不同市场及合作伙伴特点,设计并持续优化分润机制、激励方案及定制化合作模式,提升合作ROI、渠道产出及客户留存。
全球市场拓展:持续识别新的合作渠道、客户群体及区域市场机会,支持业务的国际化增长。
市场洞察与竞品分析:紧密关注全球金融市场趋势、用户需求变化及行业竞品的渠道策略,识别新的增长机会并制定差异化的市场拓展方案。
跨团队协作:与产品、市场、运营、合规及区域团队紧密合作,推动合作项目在不同市场高效落地并实现规模化增长。
What We Look For In You
Bachelor’s degree or above, with 2–5 years of experience in business development, strategic partnerships, channel development, or related commercial roles within brokerage, fintech, wealth management, trading, or financial services.
Experience working with international or multi-market financial platforms is preferred.
Strong understanding of brokerage, investment, or trading ecosystems, including partnership structures, distribution channels, customer acquisition models, and commercial incentive mechanisms.
Existing relationships with brokerage firms, financial platforms, financial content creators, investor communities, or other relevant financial ecosystem partners are a plus.
Familiarity with, or strong interest in, digital assets and crypto, with the ability to understand the evolving relationship between traditional finance and emerging digital-asset products.
Strong commercial judgment, negotiation, stakeholder management, and analytical skills, with a proven ability to translate partnerships into measurable business outcomes.
Results-oriented, highly self-motivated, and comfortable operating in a fast-paced, international, and evolving business environment.
Strong cross-cultural communication skills and the ability to collaborate effectively with stakeholders across different regions and functions.
本科及以上学历,具备2–5年券商、金融科技、财富管理、交易平台或其他金融服务领域的商务拓展、战略合作、渠道拓展或相关商业经验。
有国际化金融平台或跨区域市场工作经验者优先。
熟悉券商、投资或交易生态,包括渠道体系、客户获取模式、合作机制及商业激励模式。
在券商、金融平台、财经KOL/内容创作者、投资者社区或其他相关金融生态中拥有合作资源者优先。
对数字资产及加密行业具备一定理解或强烈兴趣,能够理解传统金融与新兴数字资产产品之间不断演进的用户及商业需求。
具备较强的商业判断、商务谈判、利益相关方管理及数据分析能力,能够将合作机会转化为可量化的业务成果。
结果导向、自驱力强,能够适应快速变化、国际化的业务环境。
具备良好的跨文化沟通及跨区域协作能力。
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Spain; Portugal
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, multilingual Sales Development Representative to act as the engine of our growth within the fast-paced media landscape. In this role, you will be the first point of contact for potential partners, leveraging your linguistic skills to open doors across diverse markets. If you are a proactive communicator who thrives on hitting targets and wants to shape the future of media sales, this is the perfect opportunity to accelerate your career.
Key Responsibilities
Execute high-volume outbound prospecting, maintaining an average of 50 calls per day to key decision-makers.
Qualify leads and generate a minimum of 10 high-quality outbound opportunities per month.
Manage and track all sales activity, pipeline health, and lead status within Salesforce.
Craft compelling outreach strategies to engage prospects across the US and international markets.
Collaborate closely with Account Executives to ensure a seamless handoff of qualified prospects.
Requirements
Fluency in English, Spanish/Portuguese is required to support our global outreach efforts.
Proven experience in a sales development or lead generation role.
Ability to work US business hours to align with our core market activity.
Proficiency with Salesforce CRM for lead management and reporting.
Exceptional verbal and written communication skills with a "hunter" mentality.
Resilience and the ability to handle high-volume cold calling and outreach.
Prior experience or foundational knowledge within the Media or Advertising industry.
Benefits
💰 Competitive base salary and commission structure
🌎 Fully remote work environment
🚀 Career growth opportunities into closing roles
📈 Long-term stability in a thriving industry
🎯 Performance-based incentives and bonuses
💻 Modern tech stack and sales enablement support
Location: Lagos, Nigeria
We’re looking for a Product Manager to own the Customer Support product experience end-to-end. You’ll define the vision, roadmap, and execution for support tools and processes that improve resolution time, customer satisfaction, and operational efficiency across app, web, and contact centre channels.
Key Responsibilities
Define and execute the roadmap for customer support products (in-app help, ticketing, knowledge base, chat/voice integrations, self-service flows).
Work with Engineering, Design, Support Ops, and Compliance to ship features that reduce handle time, increase first-contact resolution, and improve NPS/CSAT.
Analyse support data (ticket volumes, categories, SLAs, escalation rates) to identify pain points and prioritize improvements.
Partner with Risk, Collections, and Product teams to ensure support workflows align with regulatory and policy requirements.
Run experiments and A/B tests on support flows, FAQs, and in-app guidance to drive self-service adoption.
Build clear metrics and dashboards for support performance and report regularly to leadership.
Requirements
3+ years of customer service product management experience, preferably in fintech, banking, or digital lending in Nigeria.
Strong understanding of customer support operations, ticketing systems, and omnichannel support (app, web, call centre).
Experience with data-driven prioritization, experimentation, and support metrics (FCR, AHT, SLA, CSAT/NPS).
Familiarity with CBN/NDIC regulatory environment and financial services compliance is a plus.
Excellent communication, stakeholder management, and problem-solving skills.
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary plus performance bonuses and health benefits.
Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools.
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: Poland
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About pdfFiller team:
We are a passionate and ambitious team of 120+ people on a mission to succeed with our online PDF creator and editor — pdfFiller.
pdfFiller empowers over 10 million users every month to create and edit PDFs, send them for signing, and securely store documents within a single application. Offering unlimited storage, unlimited templates, and cross-platform integration, pdfFiller is the only PDF editor needed to get your document done. Beyond core editing, pdfFiller helps SMB customers move fast on document-based workflows — from invoice templates and lease agreements to online fax and notarization — so they can go fully paperless and focus on running their business, while securely handling financial, legal, and HR-related use cases through e-signature workflows and bulk form response collection.
Now, we are looking for a Principal Product Manager to join us in the next chapter of growth as our brand expands and we bring new products to market.
What you will be working on:
Own a product track end to end: strategy, discovery, roadmap, delivery and outcome. You decide what problem is worth solving, not only what gets built next.
Run evidence-led discovery. Customer interviews, support insight, behavioral data and competitive analysis, turned into clear written problem statements and sized opportunities.
Prioritize against business impact. Make the case for investment in your area, and against work that will not pay off, including your own.
Ship with your triad. Partner with a designer and an engineering manager to cut work into small increments, write clear requirements, and hold quality, stability and security as non-negotiable.
Experiment and read the results honestly. Define hypotheses and success metrics before you build, run A/B tests at real scale, and stop what does not work.
Own your numbers. Define the KPIs for your track, monitor the funnel, and report progress, risk and learnings to product leadership.
Work across functions and across the portfolio: marketing, support, data, and the sibling products at airSlate.
What we expect from you:
5+ years in product management, including at least two owning a self-serve SaaS product, or a significant surface of one, end to end.
A track record of measurable business outcomes (conversion, activation, retention, ARPU), not a list of shipped features.
Strong experimentation practice: designing and sizing A/B tests, interpreting results, and acting on negative results.
Comfort with data: defining metrics, working in a BI tool, reading or writing SQL, forming and testing hypotheses independently.
Discovery craft: talking to customers directly, and turning what you hear into problem statements a team can act on.
Product-led growth in a high-volume self-serve funnel: paid acquisition, trial or freemium, activation and monetization.
Shipping AI features into real user workflows, with a realistic view of where AI adds value and where it does not.
Ability to work in ambiguity and bring structure to it.
Comfortable using AI to significantly increase personal productivity.
Nice to have:
Domain background in documents, workflow automation, e-signature, fintech, HR tech or legal tech.
SMB or prosumer customers rather than enterprise-only.
Professional working proficiency in English, B2 to C1 or above. Much of our decision-making happens in writing.
Polish (B1 to B2) is a plus, not a requirement.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: London, United Kingdom
Workplace: hybrid
About InvestEngine
InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a strong foundation, have over £3 billion invested, award-winning service, and a passionate team — now we're ready to scale. We are seeking a hands-on Head of Strategy & Business Operations to partner with our CEO in setting the strategic agenda, running the company and building the operating model that will carry us through the next stage of growth.
About The Role
As Head of Strategy & Business Operations, you will operate at the intersection of strategy, operations and executive decision-making, combining analytical judgement with hands-on execution. You will work closely with the CEO as part of a lean leadership team, leading the Strategy & Business Operations function and a team of five.
You will translate high-level objectives into clear execution plans, operating rhythms, KPIs and measurable outcomes, acting as an integrator who drives delivery across every function in the business rather than managing a large team of your own. This is a newly created role: much of the framework you will run does not yet exist in a formal shape, and building it is a core part of the job.
What You'll Be Doing
Operating Model & Company Rhythm
Design and run InvestEngine's company operating model, including the goal cycle, executive meeting architecture, business reviews and decision governance.
Own the quarterly goal cycle end to end, working with function leaders to set targets that are ambitious, measurable and owned.
Run the executive cadence so that decisions are made once, documented and acted upon, and surface risks and slippage early.
Strategy & Planning
Own the annual and multi-year strategic planning process, from framing the agenda to a plan the leadership team commits to.
Partner with the CEO and leadership team on strategic planning, prioritisation and resource allocation.
Structure and answer the company's most significant open questions, including market sizing, prioritisation and build-versus-buy decisions.
Bring an independent, evidence-based point of view to executive discussions, including where it differs from the prevailing one.
Cross-Functional Delivery
Own the portfolio of company-wide initiatives, with clear prioritisation and formal start and stop gates.
Lead high-impact initiatives end to end, resolving delivery challenges directly rather than escalating them.
Embed completed work with the function that will own it as business-as-usual, leaving no residual dependency on your team.
Performance & Reporting
Own the monthly CEO pack and quarterly Board pack, produced from a single, trusted source of truth.
Develop the KPI framework covering commercial performance, delivery, customer outcomes, cost efficiency and operational risk.
Build the analysis yourself, working with Data & Analytics on the underlying infrastructure.
Team Leadership
Lead, develop and grow a team of five, setting remits, priorities and standards, and hiring into open roles.
Partner closely with leaders across Product, Technology, Platform Operations, Marketing, Data & Analytics, Finance, Compliance and People, securing outcomes from teams that do not report to you.
Apply AI and automation practically to reporting, planning and internal workflow to keep the function lean as we scale.
What We’re Looking For
Significant experience (typically 8+ years) across strategy and operations in fintech, financial services or another high-growth, regulated environment — for example as Head of Strategy & Business Operations, Head or Lead of Strategy & Operations, Chief of Staff, or a similarly broad leadership role.
Demonstrated experience building a company operating model rather than administering one designed by someone else, and securing genuine adoption by a leadership team.
Proven track record leading company-wide initiatives end to end, including embedding them into business-as-usual and stopping those no longer worth the investment.
Experience managing a team of four or more strategy, operations or programme professionals, with evidence of raising performance.
Strong commercial and analytical judgement; you build your own models and argue from the numbers.
Proven ability to influence senior stakeholders and secure outcomes without formal authority.
Comfortable in fast-paced environments with limited existing structure, and credible with a CEO, an executive team and a Board.
What Will Make You Stand Out
Experience in FCA-regulated financial services, particularly a retail investment, wealth or savings platform.
Consulting, VC or private equity pedigree alongside substantial in-house operating experience.
Track record of P&L ownership or measurable commercial performance improvement.
Experience establishing data, analytics or AI capabilities to support executive decision-making.
Why Join InvestEngine?
Partner directly with the CEO on the strategic agenda, and play a central role in how a fast-growing UK investment platform is run.
A genuine blank page: you design the operating model, then run it.
Lead an established team of five, with open roles to shape and hire yourself.
A transparent, open culture with collaboration across every function.
Hybrid working, London-based — in-person collaboration with flexibility.
Our Hiring Process
Introductory call with our Talent team
Interview with with a member of our leadership team
Case discussion based on a real InvestEngine problem
Final interview with our CEO
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Product Manager on on the Banking team at OnePay, you’ll own the roadmap and day-to-day execution for our Banking product and features. You’ll leverage your technical, design, and analytical skills, plus the agentic workflows you build, to directly shape how millions of customers manage their finances. This role offers a significant opportunity to massively impact both our customers and our company. You will:
- Design and ship the next phase of digital banking as we grow and scale massively
- Drive the roadmap by understanding customer pain points, defining requirements, and shipping features
- Bring real quantitative rigor to how we convert users, set limits, optimize repayment, and manage fee structure and unit economics
- Build agentic workflows that run parts of the product loop (hypothesis generation, experiment design, monitoring, analysis, decision readouts) so PMs spend their time on decisions, not data wrangling
- Partner closely with a cross-functional group of analytics, legal, engineering, design, risk, and servicing to keep the roadmap moving
YOU BRING
- 2-4 years of experience as a Product Manager, ideally in fintech or consumer financial products
- Hands-on experience building agentic systems or AI-enabled workflows that others actually use, beyond prompting a chat assistant (tool use, orchestration, evals, connecting to data and experimentation platforms)
- You are not afraid to dig into the details and the underlying mechanics
- A track record of operating independently with minimal ramp-up
- Strong analytical chops; comfortable working side by side with data and risk partners
- Highly detail-oriented, thrives in a genuinely cross-functional environment
- Drive and proactivity - everyone here is a builder and executor
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
What you'll be doing
We’re hiring a Senior Product Manager to work on a core product area (strategy, roadmap, and outcomes) within our B2B SaaS platform.
PM’s at Xelix don’t do delivery-only work and we’re not a feature factory. The expectation is that you
understand problems deeply
,
make good decisions
, and
own the outcomes
— even when things are ambiguous or messy.
You’ll work closely with Engineering, Design, AI Engineering, and go-to-market teams to set direction, align teams, and drive measurable customer + business impact.
Own a product area (not just a backlog)
Take clear ownership of a product area, including defining the strategy, problem thesis, and what success looks like and how it will be measured.
Spend time getting to the root of problems before jumping to solutions, synthesising evidence across customers, data, and internal teams.
Make prioritisation decisions and trade-offs, and explain them clearly including when to double down, sequence differently, or stop work that isn’t delivering impact.
Discovery and Decision-Making
Run focused, proportionate discovery using customer interviews, data, and internal expertise enough to build confidence in decisions, not to delay them.
Work closely with stakeholders, but take responsibility for the final call. Say no when needed, delivering a clear
why
backed by context and reasoning. Bring stakeholders with you through calm, high-context decision-making.
Validate the biggest assumptions quickly before committing teams to build, using the fastest credible methods to reduce risk.
Lead through influence
Create alignment across Engineering, Design, AI Engineering, and GTM on what we’re doing, why we’re doing it, and why now.
Navigate disagreement on approach (product vs solution, speed vs quality, short-term vs long-term) with clarity and good judgment.
Proactively manage cross-team dependencies and unblock progress in ambiguous environments.
Ship, Learn, and Adapt
Work with a cross-functional squad to deliver iteratively and get real feedback early and often.
Treat launch as part of the work, not the finish line. Work closely with Marketing, Sales, Account Management, and Services so teams understand the what and why to make sure what we ship can be sold, supported, and adopted.
Track adoption, usage, behaviour change and feedback to understand whether value was actually created and where iteration is needed. Define leading indicators early and ensure we can measure what matters.
Strategic & commercial impact
Partner with Commercial and Customer teams to understand revenue/retention drivers and translate them into the highest-leverage product opportunities.
Balance scalable product bets with platform health and customer realities, making principled trade-offs.
Contribute to product strategy beyond your immediate scope by surfacing insights, risks, and opportunities.
Communicate Clearly
PMs should be able to tell clear, compelling stories, and elicit them from others. Always adapting to the audience.
Write and speak in a way that makes complex things easier to understand.
Be clear about intent, context, and decisions.
What Success Looks Like
After 6–12 months:
You clearly own and shape a product area that matters, with clear evidence of customer and business impact.
Teams understand
why
work is happening, not just
what
.
Launches show real adoption and impact, and you iterate quickly when the data disagrees with the plan.
Stakeholders trust your judgment, even when you push back, because your decisions are high-quality and well-communicated.
What you’ll bring
You’ve spent significant time building B2B SaaS products in complex problem spaces and can point to measurable outcomes you’ve owned.
You care more about outcomes than output.
You’re comfortable making decisions with incomplete information and owning the consequences.
You can zoom into detail without losing sight of the bigger picture.
You operate well in ambiguity: you create clarity, alignment, and momentum where none exists.
You use AI as a practical tool to increase your leverage and efficiency; well beyond “Claude, improve my writing.”
You apply clear judgment about when AI meaningfully improves product outcomes.
You like working in environments where expectations are high and ownership is real.
Bonus
Experience in fintech, accounting, or financial operations software.
Exposure to data-heavy or ML-enabled products.
What we offer in return
💰 Competitive salary of £85,000 - £95,000 depending on experience
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with if required and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
Location: Colombia
We are looking for a
Senior Business Analyst
to join the
AML team in Colombia
. Our AML system is live and covers what the bank needed to launch, and the next stage is to take it further: adapt it to credit, debit, and upcoming product scenarios, and build AML mechanics that reflect how the Colombian market actually works.
In this role, you will dive deep into the existing system, design processes yourself, define requirements, and coordinate changes across a large group of stakeholders. You will work at the intersection of Compliance, Origination, credit and debit products, engineering, analytics, and operations, with direct impact on how AML works across the bank's products.
Challenges that await you:
Developing and adapting AML processes for the Colombian market: sanctions and PEP screening, transaction monitoring, case management, and suspicious activity reporting
Defining requirements for AML scenarios across credit, debit, and new banking products
Getting deep into the existing AML system and designing new processes end to end
Writing business requirements, user stories, and acceptance criteria, and supporting implementation through development, UAT, and release
Owning the health metrics of AML processes: registration conversion, the volume of customer contacts, case processing time, and the timeliness of regulatory reporting
Analyzing registration-step conversion and the reasons behind customer contacts, and turning the findings into a prioritized backlog
Working closely with Compliance Officers, Origination, and product teams to align AML requirements with product goals and customer experience
Coordinating a large number of internal stakeholders and communicating status and risks to management
Prioritizing initiatives and managing the backlog for the AML area
What makes you a great fit:
4+ years of experience as a Business Analyst in fintech, banking, or another regulated environment
A track record of owning a large area or a significant part of a product end to end — as a senior analyst or the only analyst driving a direction
Ability to get into the technical side independently and understand how systems and processes are built
Experience documenting requirements (BRDs, user stories, use cases) and modelling business processes (BPMN 2.0, UML)
Strong cross-functional experience: working with many stakeholders and communicating directly with management, including above your immediate level
Familiarity with prioritization frameworks (RICE, WSJF, MoSCoW) and backlog management
Experience with Jira, Confluence, and Miro; basic SQL or spreadsheet skills for data validation
B2 or higher English level
for effective communication with an international team
Your bonus skills:
Experience in AML, anti-fraud, or financial crime prevention
Experience launching or localizing a compliance framework in a new jurisdiction
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to Colombia with assistance for the employee and their family
Flexible work
from our office
Healthcare Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation Policy:
Annual leave and paid sick leave as per applicable policies
Location: Americas
Workplace: remote
Remote, North America, Full Time, Individual Contributor
Who We Are
At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.
We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.
About The Role
We are looking for a Financial Services Growth Manager to join our growing North America team. You will own a portfolio of strategic partners — acquirers, alternative payment methods (APMs), banks, and fraud & risk providers — and turn those relationships into revenue: qualified merchant pipeline into Yuno, joint go-to-market with the partner, and direct commercial opportunities where the partner itself becomes a Yuno customer.
This is a commercial role, not a relationship-maintenance one. You will be measured on pipeline sourced, deals unlocked, and revenue converted.
Your contribution will be
Partner portfolio ownership
Own end-to-end relationships with a defined portfolio of North American partners and act as their primary commercial point of contact.
Build and maintain joint account plans with each strategic partner: shared merchant target lists, named opportunities, agreed cadence.
Track portfolio health on commercial terms — live volume, sourced pipeline, revenue share earned, opportunities in flight — and act where a partnership is not producing.
Lead generation and co-selling
Source qualified leads through the partner network against a quarterly target, working the partner's own merchant base and commercial teams.
Run joint pipeline sessions with partner sales teams to surface merchants where Yuno unlocks a deal the partner cannot close alone.
Build referral and co-sell rails with partners, including shared incentive structures and clear routing of leads in both directions.
Design and execute joint go-to-market campaigns — co-marketing, joint events, account-based pushes on named targets.
Work with Yuno's sales teams so partner-sourced leads convert, and stay accountable through to close.
Upselling Yuno to partners
Identify and develop commercial opportunities where the partner is the buyer: acquiring banks, wallets, and fintechs adopting Yuno's technology, including orchestration, smart routing, value-added services - such as tokenization, account updater, authentication and third party integrations.
Own and advance commercial cycle on these opportunities, from identification to demo stage, with the ability to convert end-to-end, with specialized support on complex deals.
Negotiate agreements, revenue-share models, and commercial terms alongside legal and finance.
Expand existing partnerships beyond their original scope — new markets, new products, new business lines.
Market and cross-functional
Feed commercial and market requirements back into Product so the roadmap reflects what wins deals in North America.
Provide intelligence on competitive dynamics, partner capabilities, and North American payment trends.
Represent Yuno at industry events and convert that presence into pipeline.
Run QBRs and joint planning sessions focused on pipeline and revenue commitments.
Skills You Need
Minimum Qualifications
5+ years of proven experience in partnerships, business development, or commercial roles within the payments, fintech, or financial services industry.
Evidence of carrying and hitting a commercial number in a partnership or BD context: pipeline sourced, deals closed, or revenue share delivered. Bring the figures.
Experience selling to payment providers or banks, not only through them.
Demonstrated track record of independently managing strategic partner relationships with acquirers, payment processors, APMs, banks, or fraud solution providers - including commercial negotiations with senior and C-level stakeholders.
Deep experience in the North American payments market is required, including familiarity with local acquiring landscapes, card networks, and local payment methods.
Strong understanding of the payments value chain, including acquiring, issuing, scheme networks, and alternative payment methods.
Ability to operate with high autonomy in ambiguity: identify opportunities, structure the approach, and convert into signed deals with minimal supervision.
Excellent negotiation, communication, and stakeholder management skills, including executive-level counterparts.
Ability to manage multiple strategic relationships simultaneously in a fast-paced environment.
Data-driven mindset with ability to define, track, and report on partnership KPIs.
Comfortable working cross-functionally with Product, Legal, and Commercial teams.
Professional proficiency in English is required.
What We Offer at Yuno
Competitive Compensation
Remote Work – You can work from everywhere!
Home Office Bonus – A one-time allowance to help you create your ideal home office.
Work Equipment
Stock Options
Health Plan wherever you are.
Flexible Days Off
Location: Sofia, Bulgaria
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website:
nexo.com
Your role:
You will manage the accounts of a list of selected high-net-worth individuals from all parts of the world.
You will use predominantly email, phone, and Telegram to build and maintain strong, long-lasting relationships.
You will maximize the revenue earned from each account by understanding your clients' needs and satisfying them with Nexo's products and services.
You will ensure credibility with clients by maintaining detailed knowledge of Nexo's product portfolio, current market conditions, and competitors’ products.
You will be making sure your Salesforce records are up-to-date so management can work with accurate data.
What makes you stand out
:
3-5 years in a sales or account management role in a Fintech or Financial services company.
Ability to build strong relationships with customers and colleagues.
Ability to manage, follow and execute account management processes from start to finish.
Excellent English and German language skills, complemented with an ability to adapt communication style according to the audience is a must.
Self-driven, with the ability to deliver results in a high-paced environment.
Passion for digital assets and knowledge of developments in the decentralized finance and related crypto ecosystems is a bonus.
Nexo benefits:
Competitive and rewarding remuneration package.
Annual performance-based bonuses.
Comprehensive Learning Hub for continuous growth.
Hybrid work model: primarily office-based with scheduled home office flexibility.
A dynamic and inspiring environment with cutting-edge projects.
Career development opportunities in a global leader driving the next generation of wealth.
Customizable personal benefits package.
Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
Parking and public transportation cards at preferential rates, plus free electric bikes.
Fresh fruits, snacks, and a well-stocked office kitchen.
Regular department team buildings and company-wide team buildings.
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ГибридWarsaw; Optional offices and relocation support
seniorSingapore, Singapore; Experience working across time zones with distributed teams
seniorDublin
seniorHong Kong, Hong Kong SAR
УдалённоPoland
ГибридheadLondon, United Kingdom
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com