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Location: New York City Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. About this role: Remix is Via's premier transit planning and scheduling platform, trusted by agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Senior Product Manager to own the Remix platform itself — its usability, scalability, and flexibility — ensuring Remix remains the most powerful and intuitive tool available to transit professionals globally. This role sits at the center of everything Remix does. You will own the platform foundation that every module is built on, champion AI-led insights that help agencies design better service and measure real performance, and maintain the end-to-end view from planning through operations and back — ensuring data flows in ways that make each step smarter than the last. You are equally comfortable setting long-term platform direction and rolling up your sleeves to sharpen individual features and make each module best in class. What you'll do: Own the Remix platform roadmap — usability, scalability, flexibility, and the cross-cutting capabilities that every module depends on Define and drive the vision for AI-led insights within Remix, enabling transit agencies to make data-informed decisions about service design, network performance, and operational efficiency Hold the end-to-end product view: from network planning through scheduling and live operations, and back into planning via performance data — ensuring the platform is a continuous feedback loop, not a collection of disconnected tools Identify and prioritize vertical feature investments across Remix modules, with the rigor to make each one best in class rather than broadly adequate Partner with engineering and design to raise the bar on platform usability — reducing friction for planners, schedulers, and analysts without sacrificing the depth power users depend on Work closely with data science and engineering to define how AI and analytics capabilities are surfaced in the product — what insights matter, when they appear, and how they drive action Engage directly with customers to understand workflow pain points, validate priorities, and pressure-test the roadmap against real operational needs Stay current on industry trends, competitive products, and emerging technology to ensure Remix leads rather than follows Who you are: You have 5+ years of product management experience, including ownership of platform or infrastructure-layer products used in complex enterprise workflows You are a big-picture thinker who can articulate a multi-year platform vision while also making sharp, well-reasoned prioritization calls at the feature level You have strong instincts for usability and product quality — you notice when something is harder than it needs to be, and you know how to fix it without breaking what works You understand how AI and data products actually work in practice, and you have experience defining how analytical insights should be integrated into operational workflows in ways users trust and act on You can quickly become technically fluent in the underlying data models and entities that power planning and scheduling systems, and you are a credible voice in technical architecture decisions alongside your engineering partners — capable of evaluating tradeoffs and advocating for platform choices that serve both current needs and long-term scalability You have a track record of shipping high-quality features in complex, workflow-heavy enterprise environments where precision and reliability matter You are collaborative, direct, and effective at building alignment across engineering, design, data science, and go-to-market partners Experience in transportation, transit, logistics, or resource-intensive industries is a plus; the ability to learn a technical domain quickly is essential Compensation and Benefits: Base salary range: $150,000-$220,000, determined by experience and skills. Total compensation also includes variable pay and equity. Comprehensive health coverage, with low-cost dental and vision plans. A 401(k) with a generous company match and vesting. Fully paid parental leave for new parents, with extended leave options. Additional benefits (mental health, pet insurance, and other wellness perks). 20 days of paid time off (PTO) annually. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team. About the job Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance product team to manage Porting, Hosting, and ShortCodes. In this role, you will lead the product strategy, roadmap, and delivery for the core capabilities that allow customers to onboard, migrate, and maintain their numbers globally. You will focus on scaling automated self-service workflows, strengthening fraud and regulatory compliance guardrails, and migrating legacy capabilities onto modern platform architectures. Responsibilities In this role, you’ll: Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites. Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams. Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap. Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth. Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products Proven track record of leading successful product launches and driving product strategies Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges Bachelor in Computer Science, Engineering, or equivalent practical experience Desired: Experience building products/services related to APIs, developer experience Experience working in a regulated ecosystem Location This role will be remote and based in the United States, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000 Based in the San Francisco Bay area, California: $151,120 - $188,900. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 10/26/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Europe - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale. Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area. About the Role Bybit EU is looking for a Chief  Business Operation Officer (COO) EU to be the single accountable owner of the end-to-end operational experience for our European customers, ensuring a seamless customer journey while driving operational efficiency and reducing cost to serve. This executive leadership role covers AML / AFC operations, customer services, payments, MiFID operations, trading desk operations and external partner management , with a strong focus on operational efficiency, risk management and sustainable business growth. Reporting directly to the EU Group CEO , you will work closely with Compliance, Risk, Finance, Technology, Product and global Operations teams to build and maintain a robust and scalable European operating model. Key Responsibilities Operational Strategy & Performance Define and execute the European operational strategy aligned with business objectives and regulatory requirements. Oversee day-to-day operations across European entities, ensuring efficiency, scalability and service quality. Own operational budgets, KPIs, resource allocation and performance management. Drive operational transformation, automation and continuous process improvement. Own the end-to-end customer journey across operational functions, working with Product, Technology and global teams to remove friction, address root causes and deliver measurable improvements in customer experience and cost to serve. AML & Anti-Financial Crime Operations Oversee AML/AFC operations, including KYC/KYB, customer due diligence, transaction monitoring, sanctions screening and financial crime investigations. Ensure effective operational controls, escalation procedures and compliance with applicable regulatory requirements. Partner with Compliance, MLROs and Risk teams to strengthen financial crime prevention and operational effectiveness. Customer Services & Experience Lead European customer service operations across retail, VIP and institutional customer segments. Drive customer satisfaction, service quality, complaint resolution and operational efficiency. Establish service standards, KPIs and scalable customer support capabilities. Payments & Financial Operations Oversee payment operations, including fiat deposits, withdrawals, transaction processing, reconciliation and settlement. Ensure efficient and reliable payment services across banking partners, payment providers and internal platforms. Support the operational delivery and development of regulated EMI payment services. MiFID & Trading Operations Oversee MiFID-related operations and European trading desk activities within applicable regulatory permissions. Ensure effective trade execution processes, order management, reconciliation, settlement and operational controls. Partner with Product, Trading, Risk and Compliance to support trading products, market operations and regulatory requirements. External Partners & Third-Party Management Manage strategic operational relationships with banks, payment providers, custodians, liquidity providers and outsourced service partners. Oversee partner performance, service agreements, outsourcing arrangements and third-party operational risks. Develop and optimise partnerships to support business growth, resilience and operational efficiency. Operational Risk & Governance Establish effective operational governance, internal controls, risk management and business continuity frameworks. Ensure operational compliance with applicable European regulatory requirements, including MiCA, MiFID II, AML and DORA. Oversee operational incident management, audit readiness, regulatory remediation and management reporting. Leadership & Collaboration Build and lead high-performing European operations teams across all responsible functions. Set clear objectives, KPIs and accountability across the organisation. Act as a key member of the European executive leadership team, collaborating with global and local stakeholders to achieve business objectives. What We're Looking For Signifcant 15 + relevant experience in financial services, banking, fintech, digital assets, brokerage or capital markets, including significant executive leadership experience. Strong ownership mentality, high agency and critical thinking: takes accountability for outcomes, challenges assumptions and drives issues through to resolution across organisational boundaries. Proven experience managing complex, multi-functional operations in regulated financial services environments. Strong understanding of crypto trading, digital assets, payment services, AML/AFC and MiFID-related operations. Demonstrated experience leading customer operations, payments, trading operations and external service providers. Strong knowledge of European regulatory frameworks, including MiCA, MiFID II, AML, DORA and payment services regulations. Proven ability to scale operations, improve efficiency and implement effective governance and risk management frameworks. Experience managing outsourcing arrangements, banking relationships and strategic external partners. Strong commercial, analytical and financial management skills, with experience managing budgets, KPIs and operational performance. Proven leadership experience across international teams and multiple European jurisdictions. Excellent strategic thinking, decision-making, communication and stakeholder management skills. Fluent English; additional European languages are an advantage; Chinese nice to have. Background in management consulting, banking or trading preferred, with strong critical thinking, analytical judgement and proven hands-on experience leading teams and improving business performance. Bachelor's or Master's degree in Business Administration, Finance, Economics, Banking, Management or a related field; equivalent relevant professional experience will also be considered. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Strava SF Workplace: Hybrid ABOUT STRAVA Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. This role is on the Strava Security Team, which exists to protect Strava’s people, business, and data through integrated, proactive security practices.   We work across all security domains, including, but not limited to, product security, vulnerability management, incident response, infrastructure, network, and enterprise security.   We follow a flexible hybrid model that generally translates to around half your time on-site in our San Francisco office – three days per week. WHAT YOU’LL DO: - Protect a platform that supports millions of athletes by ensuring Strava’s applications and infrastructure are secure, resilient, and compliant across regions. - Work closely with engineering, infrastructure, and security teams to design and implement secure architectures and development practices. - Make a high-leverage impact by shaping how Strava manages application and infrastructure risks in the US and EU, ensuring speed, accuracy, and consistency in remediation. - Build automated workflows that identify vulnerabilities early, enforce secure configurations, and strengthen our CI/CD and cloud security controls. YOU WILL BE SUCCESSFUL HERE BY: - Being highly self-motivated and detail-oriented, with a strong sense of ownership for Strava’s application, infrastructure, and network security posture. - Driving secure-by-design practices across engineering teams, including threat modeling, architecture reviews, and vulnerability management. - Embracing the usefulness of generative AI tools and applying them to your daily work. - Partnering with Engineering and Infrastructure teams to embed automated security checks into CI/CD pipelines and infrastructure-as-code deployments. - Coordinating incident response, vulnerability triage, and remediation validation in partnership with the global security team. WHAT YOU’LL BRING TO THE TEAM: - Bring hands-on experience in application and infrastructure security, including code review, threat modeling, and securing cloud-native environments (AWS preferred). - Have designed or implemented automated security controls in CI/CD pipelines using tools like GHAS, Snyk, Semgrep, Trivy, etc. - Understand how to secure containerized and distributed environments, including Kubernetes, IAM, and network segmentation. - Are comfortable managing vulnerability management programs end-to-end, from detection and prioritization through engineering remediation. - Are collaborative and pragmatic — able to influence engineering teams through partnership, technical credibility, and clear communication. For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub. WHY JOIN US? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub

Location: AZ_Phoenix_Office Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Sort, scan, and process incoming mail correspondence, requiring an in-office presence 2–3 days per week based on business needs to support mail handling and other on-site operational requirements. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: AZ_Phoenix_Office Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Sort, scan, and process incoming mail correspondence, requiring an in-office presence 2–3 days per week based on business needs to support mail handling and other on-site operational requirements. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: AZ_Phoenix_Office Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Sort, scan, and process incoming mail correspondence, requiring an in-office presence 2–3 days per week based on business needs to support mail handling and other on-site operational requirements. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: AZ_Phoenix_Office Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Sort, scan, and process incoming mail correspondence, requiring an in-office presence 2–3 days per week based on business needs to support mail handling and other on-site operational requirements. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: AZ_Phoenix_Office Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Sort, scan, and process incoming mail correspondence, requiring an in-office presence 2–3 days per week based on business needs to support mail handling and other on-site operational requirements. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work. Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked. You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.   Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.   YOUR ROLE - Stakeholder Management - Serve as the primary client contact for delivery - Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments. - Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery. - Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict. - Project Delivery Oversight - Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin. - Translate customer business requirements into internal deliverables and milestones - Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders. - Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support. - Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point. - Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans. - Drive AI adoption - Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes. - Drive Value and Business Outcomes - Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work. - Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion. - Governance - Design and run governance mechanisms - Track delivery efficacy, timelines, value realization and customer experience - Create continuous-improvement mechanisms - Change Management & Communication - Own communications around delivery status, risks and outcomes - Manage escalation and communication across customer/internal teams - Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout. - Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change. - Role Development - Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.   YOUR SKILLS AND EXPERIENCE - 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead. - Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms. - Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope. - Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs. - Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize. - Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room. - Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources. - Strategic judgment to separate genuine product gaps from client process or training gaps. - Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit. - Excellent written and verbal communication. Status reports people actually read.   Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.   WHAT YOU'LL LOVE ABOUT WORKING HERE - Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work. - Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard. - AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit. - Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager. - Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Australia - Remote - Queensland Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: The Customer Success Manager (CSM) acts as a trusted advisor for strategic accounts, driving customer retention, expansion, and satisfaction. Building on foundational customer success practices, the CSM takes ownership of complex accounts, proactively addressing adoption challenges and delivering measurable business outcomes. This role uses advanced knowledge of Tenable’s product suite to develop tailored strategies that align customer goals with the right Tenable solutions. The CSM collaborates across internal teams to resolve escalations, guide advanced product adoption, and ensure alignment between customer objectives and business priorities. While this is a remote role, the successful candidate must be based in the Greater Brisbane Area, Queensland, Australia, as the role is focused on local customers and involves regular on-site visits. Your Opportunity: Lead the onboarding process for high-value or complex accounts, ensuring a seamless transition and establishing a strong foundation for success. Build and maintain strategic relationships with senior stakeholders through regular on-site meetings, acting as a trusted advisor to align customer goals with Tenable solutions. Own and deliver renewal and expansion strategies using a structured sales approach, and use metrics like adoption rates and customer satisfaction scores to monitor success and refine approaches. Proactively monitor customer health metrics to identify risks, mitigate challenges, and implement advanced adoption strategies aligned with customer goals. Use advanced technical knowledge of Tenable’s product suite to design and implement tailored adoption strategies, ensuring alignment with the objectives of high-value or complex accounts. Advocate for customers internally by capturing and communicating feedback to influence product roadmaps, service enhancements, and business priorities. Collaborate with cross-functional teams, including Marketing, Sales, Professional Services, Engineering, Finance, Training, and Support, to align efforts and deliver impactful customer outcomes. Mentor Associate and Customer Success Managers, providing guidance on best practices, professional growth, and adoption strategies. Contribute to refining customer success frameworks, tools, and processes by providing feedback and actionable insights from the field. What You'll Need: Based in the Greater Brisbane Area, Queensland, Australia, and able to visit customer sites regularly. Bachelor’s degree or equivalent work experience, with 8+ years in customer-facing roles, including 5+ years in account management, sales, or similar positions focused on customer retention, growth, and engagement. Proven expertise in managing high-value SaaS or subscription-based accounts, driving adoption and delivering measurable outcomes. Strong relationship management skills, with the ability to engage senior stakeholders and align solutions to business objectives. Demonstrated success in meeting or exceeding renewal and expansion targets while maintaining high customer satisfaction. Deep understanding of Customer Success best practices, including metrics-driven approaches to customer health and adoption. Exceptional communication (written and verbal), problem-solving, and time-management skills. Proficiency in tools such as Salesforce.com and Google Workspace, with the ability to learn new technologies quickly. Ability to manage multiple accounts and priorities in a fast-paced, revenue-focused environment. Experience mentoring or coaching team members, with a collaborative and team-oriented mindset. Willingness to travel at least 50% of the time, typically a few times per quarter, to support customer engagements or attend business events such as Sales Kickoff or training sessions. #LI-Remote #LI- #LI-KM1 We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Senior Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward. Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale. What You'll Do Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants. Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption. Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities. Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants. Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations. Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm. Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency. Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes. Market Engagement: Develop pre-sales support material and documentation for new products and features. Demo Development: Build and present custom demos as required. What We Look For Passion and drive to change consumer checkouts & payments for the better BA/BS degree in business/technology, or equivalent technical account management experience 4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices 3+ years of current experience in the payments, fintech, or closely related industry Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions Solid understanding of financial infrastructure industry trends and emerging technologies Keen technical mind comfortable writing scripts in at least one programming language and also AI tooling/usage familiarity Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences Executive presence and strong relationship-building skills Passion for customer success and dedication to championing the customer voice Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc. Willingness to travel up to 30% of the time Base Pay Grade - J Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. CAN base pay range per year: $136,350 - $203,850 Please note that visa sponsorship is not available for this position. LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Senior Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward. Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale. What You'll Do Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants. Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption. Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities. Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants. Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations. Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm. Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency. Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes. Market Engagement: Develop pre-sales support material and documentation for new products and features. Demo Development: Build and present custom demos as required. What We Look For Passion and drive to change consumer checkouts & payments for the better BA/BS degree in business/technology, or equivalent technical account management experience 4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices 3+ years of current experience in the payments, fintech, or closely related industry Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions Solid understanding of financial infrastructure industry trends and emerging technologies Keen technical mind comfortable writing scripts in at least one programming language and also AI tooling/usage familiarity Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences Executive presence and strong relationship-building skills Passion for customer success and dedication to championing the customer voice Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc. Willingness to travel up to 30% of the time Base Pay Grade - J Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $175,500 - $243,000 USA On Target Earnings (all other U.S. states) per year: $155,250 - $222,750 Please note that visa sponsorship is not available for this position. LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: San Francisco, CA, USA About the role Chime's Data Science & Machine Learning team builds the models, services, and platforms behind how millions of members manage and grow their financial lives. We're hiring a Staff AI/ML Engineer on our Lending and Cashflow team to lead the modeling behind cash flow underwriting and surface member insight: using members' transaction and deposit data to make fair, accurate credit decisions for people that traditional credit scores often miss. In this role, you'll build and deploy machine learning systems on some of the richest transactional and behavioral data in fintech, turning it into the credit decisions behind products like MyPay, Instant Loans, and SpotMe. This is a highly applied role: you'll own problems end to end, from framing the question through to a model running in production and moving a metric that matters, and you'll set the technical direction for how Chime underwrites with cash flow data. In this role, you can expect to Lead the design, training, and deployment of deep learning and classical ML underwriting models that turn members' transaction and cash flow data into credit decisions, from approval and line assignment to loss forecasting Take models from problem framing through to production — training, evaluation, deployment, monitoring, and iteration — and stay accountable for how they behave once they're live Design and improve the systems around the model: feature pipelines, batch and real-time inference, monitoring, and retraining Partner with Product, Engineering, Analytics, and Risk to turn ambiguous business problems into ML solutions, and to make sure the solution is the right one Connect model performance to member outcomes and business metrics, and use experimentation to prove impact Set the technical roadmap for Lending ML and raise the bar across the team through design reviews, mentorship, and shared standards for model development, validation, and governance Help identify where AI/ML creates measurable impact for members — and where a simpler answer is the better one To thrive in this role, you have A track record of leading the design and deployment of deep learning models in production, including multi-quarter initiatives that span teams, with a solid grasp of architecture choice, training dynamics, and evaluation, and the judgment to make model design choices Solid machine learning fundamentals: classical modeling, evaluation design, and knowing which metric actually answers the question in front of you Hands-on experience across the end-to-end ML lifecycle — training, experimentation, optimization, deployment, and monitoring Comfort with messy real-world data, including label definition, leakage, class imbalance, and train/serve skew Strong proficiency in Python and SQL, with deep learning frameworks such as PyTorch and distributed compute such as Spark or PySpark Working knowledge of modern ML infrastructure — AWS and tools such as SageMaker, Airflow, Kafka, Redis, and Snowflake — and an MLOps mindset for keeping production systems healthy The ability to operate independently in ambiguous environments, influence technical direction beyond your own team, and explain model decisions clearly to engineers, risk partners, and senior leaders Nice-to-have Experience in either of these is a plus: Credit or underwriting models, and familiarity with model governance, explainability, and fairness requirements, such as adverse action reason codes and fair lending testing Cash flow or alternative-data underwriting: building credit features from bank transaction data, such as income and expense detection, balance trends, and transaction categorization Deployed transformer models in production #LI-Onsite #LI-DA1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $246,000 — $340,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: San Francisco, CA, USA About the role We're hiring a Lifecycle Marketing Manager to join our Lifecycle & CRM Marketing team. In this role, you'll build and optimize campaigns that engage, retain, and grow Chime members across their lifecycle — from acquisition through long-term retention — with a focus on member experience, revenue, and LTV. This is a role for a hands-on marketer who thinks beyond the send. You'll work across email, push, in-app, and SMS, building campaigns grounded in member behavior and lifecycle signals. You'll partner with data, analytics, and cross-functional teams on segmentation, experimentation, and personalization — and you bring genuine enthusiasm for how AI tools are changing what's possible in lifecycle marketing. This is a growth role for someone early in their career who has already shown they can execute and is hungry to build toward strategy. You move fast, ask good questions, and care about the member experience in everything you do. If you're curious, driven, and love working in a fast-paced environment alongside people who care about the product and the member, we want to meet you. What you'll do Build and manage lifecycle campaigns across email, push, in-app, and SMS — from brief through launch and measurement Think in journeys, not just individual sends — you'll map member flows based on what they do, where they are in their lifecycle, and what they need next Develop audience segments that go beyond demographics and reflect where members actually are in their relationship with Chime Run experiments and come back with a clear point of view on what worked, what didn't, and what to do next Work closely with data and analytics partners to understand campaign performance and what member behavior is telling us Use AI tools in your day-to-day — for drafting, content variation, personalization logic, or finding efficiencies. Respect and apply channel best practices and consider channel health in building your strategy and programming: deliverability, frequency, compliance, and the overall member experience Collaborate and build strong cross-functional relationships with creative, product, and other stakeholders to align on goals and get campaigns out the door What we're looking for 2–4 years in lifecycle, CRM, or retention marketing with real campaign execution experience across at least one channel (email, push, in-app, or SMS) Hands-on experience with a marketing automation or CRM platform — Braze, Iterable, Klaviyo, or something similar Detail-oriented: quality of output is important to you and you understand how it affects the member experience Comfortable with data — you can read a dashboard, pull your own numbers, and figure out what the story is You use AI tools and have real enthusiasm for them; you've formed opinions from experimenting, not just reading about it Strong instincts about what makes a good (or bad) member experience, and you speak up about it Clear written and verbal communication — you can translate strategy into execution and results into a coherent point of view You move fast, you're curious, and you pick things up quickly #LI-AM1 #LI-Hybrid Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $104,000 — $144,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: London, United Kingdom Interaction Design Lead In a Nutshell IDEO London is seeking an Interaction Design Lead with a passion for creating human-centred experiences and helping teams do their best work. You’ll lead and co-lead multidisciplinary teams, stay close to the craft, and guide clients from complex questions to tangible products and services. Your work will span digital and physical experiences, including new ways for people to interact with AI. About IDEO London We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact. Why is this role important for IDEO's work? Interaction Design is at the heart of creating meaningful human-centred experiences that meet people’s needs and help businesses move forward. As an Interaction Design Lead, you’ll bring together craft, creative direction and project leadership to help teams turn strategy into experiences people can use. As AI becomes part of everyday products and services, you’ll help us explore how people understand, trust and stay in control of systems that can act on their behalf. Once Here You Will Lead and co-lead multidisciplinary project teams from research and framing through design, prototyping and delivery, balancing people’s needs, client goals and technical possibilities Set a clear design direction and stay hands-on with journeys, flows, interfaces and interaction details, connecting individual touchpoints to a coherent product or service experience Build and guide prototypes at the right fidelity to answer the team’s questions, using Figma, code and AI-assisted tools to make ideas tangible early and test them with people Partner with researchers and technologists to plan experiments, test usability and accessibility, and use qualitative feedback and product data to refine designs and assess their impact Explore conversational and agentic UX: design how people express intent, approve actions, understand what an AI system is doing, redirect it and recover when things go wrong Own project plans, resource needs and delivery milestones; brief and delegate work clearly, spot obstacles early, and help the team navigate ambiguity while maintaining creative quality Be a main client point of contact, facilitate working sessions and present compelling design narratives; align stakeholders on decisions, trade-offs and next steps Help scope client challenges and shape proposals and follow-on opportunities with senior colleagues, drawing on project learnings and collaboration across Europe and beyond; travel as projects require Mentor designers, give actionable craft feedback and build an inclusive team culture; share methods and learnings across our London community, including thoughtful use of AI that protects client and participant information We're looking for someone with 6–8 years of professional experience in interaction design, digital product design, UX/UI or a related discipline, including 1–2+ years leading projects or multidisciplinary teams Strong interaction design craft and a portfolio showing how you turn complex requirements into clear experiences; advanced expertise in one or more areas of digital, visual, service or systems design, with fluency across others A strong grounding in human-centred design, research and usability testing, with the ability to guide a team from evidence to design decisions and measurable outcomes The ability to scope, brief and delegate design work, manage timelines and resources, and empower a small to medium team to take ownership of different parts of a project A keen eye for visual hierarchy, responsive interfaces, motion and micro-interactions, and the ability to critique work and offer clear, actionable feedback Strong prototyping skills in Figma or comparable tools, and confidence experimenting with AI-assisted ideation and prototyping while checking outputs and making your own design judgements A commitment to accessibility and inclusive design, and thoughtful judgement about privacy, bias and people’s agency when designing with AI The ability to connect interaction details to wider service and system needs, and work with engineers to understand technical constraints and bring designs to life Excellent storytelling, presentation and facilitation skills; confidence building trusted client relationships, aligning stakeholders and helping others succeed with empathy and openness An Interaction Design qualification or equivalent work experience, alongside curiosity, self-awareness and a willingness to give and seek feedback It's a bonus if you Have worked closely with product managers and engineers to take digital products or services from concept to launch and learn from their use Have used product analytics and experimentation to evaluate design decisions and improve outcomes Have designed conversational or agentic experiences, including human approval, transparent system behaviour, error recovery and hand-offs between people and AI Have built functional prototypes with code or AI coding tools, and can explain where these tools improved your process and where your judgement changed the outcome Have helped shape proposals, scope engagements or develop repeat client work Have contributed to design systems or reusable interaction patterns, or explored emerging technologies through creative experimentation What does IDEO offer you? Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines. Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey. Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance. Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life. Compensation £70,000–£80,000 GBP, depending on experience Location This position is based out of our London studio. Some Previous Projects To Check Out To get a flavour of the work we do in London, take a look at these case studies: Climate action for SMBs – Designing a strategy and experience to help Sage’s SMB customers transition to net zero. Redefining retail with FEMSA – Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services. Sustainable packaging system – Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands. Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices Application Requirements And Instructions If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work. CV: please highlight experiences related to the ‘We’re looking for someone with’ and ‘It’s a bonus if you’ sections above Cover letter: please share why you are interested in this role and how it aligns with how you are looking to grow in your career. Work examples (confidentiality permitting): please include two projects that show your interaction design craft and project leadership. We’d love to see how you think, make and help a team move forward. In your work examples, focus on: The challenge you were trying to solve The context, users and client goals you were designing for Your specific design contribution and how you led or supported the team The research, design and prototyping methods you used, including any AI tools and how you evaluated their outputs Key design decisions, iterations and trade-offs, illustrated with flows, interfaces or prototypes The impact on people, the client and the team, and what you learnt from the outcome

Location: US: San Mateo (1875 South Grant Street) Workplace: Hybrid The role / impact As the Workplace Lead in San Mateo, you are the Workplace Experience function for one of Xero's most strategic and visible hubs. In this senior, hands-on role, you will set the operational standard, advise the San Mateo leadership team on space design and ways of working, and ensure the office is a vibrant environment worth attending. Your impact extends beyond the local site as part of a globally distributed team transforming toward an AI-native operating model. You will actively test AI tools, automate workflows, and leverage workplace data to turn insights into recommendations, directly shaping how workplace operations evolve across Xero's global footprint. The team / how they connect You will join a lean, globally distributed Workplace Experience team that collaborates closely on systems, standards, and vendor partnerships. Locally in San Mateo, you will act as the primary operational point of contact for the leadership team while partnering with the broader People Experience team to deliver moments that foster connection and culture. Together, the team shares expertise across regional and global workstreams to build consistency and continuous improvement. The team is currently working on / Initially, you will focus on - Automating day-to-day administrative workflows and workplace operations using artificial intelligence tools and templates. - Managing key local vendor relationships across facilities management, cleaning, catering, and security to maintain service level agreements. - Analysing workplace metrics, including occupancy, utilisation rates, and vendor cost-per-head, to guide strategic investment decisions. - Managing ISO 27001 compliance and health, safety, security, and environment requirements to keep the site audit-ready. Where and how you can work This role is based in our San Mateo office. We offer a hybrid working arrangement that combines the flexibility of working from home with dedicated in-office collaboration days to build connection and community[cite: 1, 2, 7]. Here are some of the things we are looking for - A strong background in workplace or facilities management, with a track record of operating autonomously in local markets. - Proven experience in managing vendor performance, enforcing service level agreements, and conducting structured reviews. - Active experience using artificial intelligence tools and workplace technology platforms, such as visitor management, access control, and desk booking systems. - Skill in interpreting workplace data to generate actionable recommendations for leadership rather than standard reporting. - Commercial acumen with experience managing operational budgets, tracking actuals against forecasts, and building financial cases for change. - Familiarity with health, safety, security, and environment standards alongside information security compliance frameworks such as ISO 27001. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: $108,500 – $135,600 USD. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Berlin Workplace: OnSite ABOUT PEEC AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. ABOUT THE ROLE We're looking for a second Product Marketing Manager to help shape how Peec AI shows up in the world. You'll work side by side with our founding PMM, who sets the positioning and messaging foundation, and your job is to make that foundation work everywhere it needs to: in a sales pitch, a customer conversation, a launch, a competitive deal. You'll work closely with Growth, Product, Sales, and CX, turning what Peec does into stories and materials that customers understand and teams actually use. WHAT YOU'LL DO - Work with our founding PMM to sharpen and evolve positioning and messaging, and own how it gets applied across segments, use cases, and conversations so every audience hears a narrative that is sharp, specific, and credible - Get deep into the product and stay exceptionally close to customers, turning that proximity into insight that’s reflected in everything we say. - Turn product launches and the ongoing drumbeat of releases into the materials teams need to explain and sell them: pitch narratives, decks, one-pagers, battlecards, and demo stories. - Make sure what we create gets used: train Sales and CX teams, join customer calls, see what works in real conversations, and fix what doesn’t. - Run win/loss and buyer research with Sales and CX, and turn what you hear into findings that shape our messaging and inform the roadmap. - Build and maintain competitive intelligence in a category that moves weekly, keeping the team clear-eyed on what is real and what is noise. - Refine our ICP and segment definitions, bringing what you learn from the field into how we talk about who we serve. WHAT WE'RE LOOKING FOR - You write with a point of view and hold your opinions loosely. Your drafts argue for something, and you change your mind when the evidence says to. - You’re exceptionally curious about the product, the category, and especially the customer. You ask good questions, listen carefully, and spot things others miss. - You get technical products. You can explain an analytics tool clearly, demo it with confidence, and hold your own with a technical buyer. - You take ownership, bring your own ideas, and are as comfortable leading projects as you are running with someone else’s brief. - 4+ years in B2B SaaS product marketing, with a demonstrated history of working with sales and enablement teams. - Based in Berlin or willing to relocate, and excited to be in the office five days a week. BONUS POINTS - Background in an adjacent category: SEO tooling, analytics, developer tools, MarTech, or brand monitoring - Public writing track record: posts, essays, conference talks, podcast appearances - A personal on-camera or public-speaking track record (YouTube, keynotes, podcast hosting, webinars) - Deep interest in AI and how it is reshaping how people find, evaluate, and trust information - Experience at a fast-growing, venture-backed startup where product marketing worked closely with a scaling sales team WHAT WE OFFER - Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups - Regular team events and off-sites - Aggressive equity compensation package - Paid meal and Uber home when working late - A beautiful office space and work environment in Berlin or New York