Location: Ikoyi, Nigeria
Strategy & Execution:
Develop and implement efficient loan collection strategies tailored to a digital lending environment.
Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior.
Design and monitor automated workflows and digital touchpoints (e.g., SMS, email, app notifications) for collections.
Team Management:
Supervise and coach collections officers and agents to meet collections targets.
Monitor team performance and provide regular feedback and training.
Process Optimization:
Leverage technology, including CRM tools, AI, and analytics platforms to track loan delinquencies and optimize collection efficiency.
Collaborate with product, tech, and data teams to continuously refine collections processes.
Customer Engagement:
Handle escalated customer issues with professionalism and tact.
Develop user-friendly repayment plans and negotiate settlements where appropriate.
Reporting & Compliance:
Maintain accurate records of interactions, payments, and commitments.
Ensure compliance with regulatory requirements and internal policies.
Provide regular reports and insights to management on portfolio performance, trends, and risks.
Requirements
Bachelor’s degree in Finance, Business Administration, Economics, or related field.
Minimum 5 years of experience in collections or credit recovery, with at least 2 in a digital lending or fintech environment.
Strong leadership and team management skills.
Proficient in the use of digital collection tools, CRMs, and Excel/data analytics platforms.
Excellent communication, negotiation, and customer service skills.
Familiarity with local financial regulations and microfinance operations.
Preferred Qualifications:
Experience with loan management systems (LMS) and digital banking platforms.
Certification in credit management or debt recovery.
Excellent skills in Microsoft office
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for a
Senior Staff Engineer/Engineering Director
who will be responsible for the design, deployment, optimisation, and full lifecycle management of enterprise-level cloud database platforms. Lead the implementation of multi-cloud architectures for Alibaba Cloud and AWS databases, ensuring high availability, high performance, and cost optimization.
What You'll Be Doing
Database Architecture Design & Optimization
Design, deploy, and optimize cloud databases on Alibaba Cloud (RDS, PolarDB, Redis, MongoDB) and AWS (RDS, Aurora, ElastiCache, DynamoDB).
Select appropriate database types (relational/NoSQL/NewSQL) and service models (managed services vs. self-built clusters) based on business requirements.
Operations & Monitoring
Implement high availability (HA) and disaster recovery (DR) solutions, such as Alibaba Cloud cross-zone deployments, AWS Multi-AZ, and cross-region replication.
Monitor database performance and health using cloud-native tools (Alibaba Cloud CloudMonitor, AWS CloudWatch) and third-party tools (Prometheus, Grafana).
Performance Tuning & Incident Resolution
Analyze slow queries, lock conflicts, and resource bottlenecks (CPU/IO/memory), optimizing SQL statements and index designs.
Rapidly resolve production database incidents (e.g., replication lag, connection pool exhaustion, storage scaling).
Security & Compliance
Manage database access controls via Alibaba Cloud RAM policies and AWS IAM roles to ensure data security.
Perform regular database upgrades and audit log analysis to comply with GDPR, Multi-Tier Cloud Security Certification (MLPS), and other regulations.
Automation & Cost Management
Automate database deployment and operations using Terraform, Ansible, or cloud-native tools (Alibaba Cloud ROS, AWS CloudFormation).
Optimize cloud costs via auto-scaling, reserved instances, and storage tiering (e.g., AWS S3 Glacier).
Cross-Team Collaboration
Support development teams in database design reviews, SQL code standardization, and DevOps processes (e.g., database change management in CI/CD).
Team Management
Manage a team of DBAs to ensure timely completion of projects and efficient resolution of incidents.
What We Look For In You
Technical Skills
Expertise in database services of at least one major public cloud (Alibaba Cloud or AWS), with familiarity in the other.
In-depth understanding of core principles of mainstream databases (MySQL, PostgreSQL, Redis) and advanced SQL optimization/troubleshooting skills.
Experience with database migration tools (AWS DMS, Alibaba Cloud DTS) and cross-cloud synchronization solutions.
Experience Requirements
5+ years of DBA experience, including at least 2 years managing public cloud databases.
Hands-on experience with large-scale (TB-level) databases, sharding, and read/write splitting.
Experience leading cloud database migrations, DR drills, or hybrid cloud projects is preferred.
Soft Skills
Strong documentation skills for creating SOPs and contingency plans.
Excellent communication skills to coordinate development, operations, and business teams.
Certifications & Education
Alibaba Cloud ACP/ACE (Database) or AWS Certified Database – Specialty certifications preferred.
Bachelor’s degree or higher in Computer Science, Software Engineering, or related fields.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Tokyo, Japan
Opportunity
Brunswick is seeking an Account Director to join our Tokyo office to help domestic and international clients navigate financial, crisis and corporate communications.
Account Directors produce high quality advisory documents demonstrating a deep understanding of clients and issues. You will regularly be providing advice and analysis to clients, and developing an advisory voice informed by research, experience and awareness of market trends and events. You will manage some key workstreams as well as guiding Executives and Assistants on accounts.
As an Account Director, you will also begin to develop a network and build relationships with clients, media, advisers, Brunswick colleagues and other stakeholders. You will work to develop your media-handling skills and have a good understanding of Brunswick’s different sectors and specialist offers and how to connect them with clients as part of our one-firm offering.
About the Role
Deliver media, political, regulatory and market analysis to clients, with intelligent insight and recommendations informed by data, analysis and experience.
Manage the development of high-quality client documents, playing a key role in drafting, proofing, editing and version control, along with seamless project management of client workstreams.
Guide Executives and Assistants in effectively supporting accounts.
Develop a solid understanding of different sectors and specialist offers.
Ensure all logistics for client meetings and events are executed smoothly and manage upwards to ensure Brunswick delivers on time and above expectation.
Support on new business efforts and participate in pitch preparation.
Begin to develop an advisory voice informed by research, experience and awareness of market trends and events.
Nurture a network amongst peers inside and outside the firm, providing valuable insight for the firm and for clients.
What We're Looking For
Highly knowledgeable on business issues and current affairs; up to date on international trends, issues, commentators and debates, particularly as it relates to financial services and corporate organisations.
Fluent spoken and written English and Japanese (
native level Japanese preferred
)
Strong written English
An understanding of business, finance, and politics, with a genuine interest in communications.
Able to demonstrate excellent written research and analysis for business audiences; must be able to synthesize large amounts of information across numerous sources in a timely but thoughtful manner.
Proven project management experience, with the ability to oversee multiple fast-moving workstreams at any one time.
A dynamic self-starter with a strong work ethic.
High level of attention to detail and an intellectually rigorous, client-service attitude.
An experienced team-worker who prefers to work in a collegiate way.
Passionate to work in an international environment, strengthening Japan’s global engagement.
Why Join Us
Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of employee benefits to support your financial future, health and wellness, family and community and continuous professional development.
Our Benefits
Annual Discretionary Bonus:
Based on company and individual performance.
Complimentary daily meals and refreshments
— Enjoy breakfast, lunch, and unlimited all-day coffee and snacks, all provided in our on-site canteen and café.
Generous Leave:
25 days’ annual leave plus an additional day for your birthday.
Family Leave Policies:
Maternity, Paternity, Shared Parental, and Adoption leave.
Employee Assistance Programme:
Support for your wellbeing.
Headspace Membership:
Access to mindfulness and meditation resources.
Training Sessions:
Lunch & Learn opportunities.
Social Activities:
Regular social, cultural, and charitable events.
About Brunswick
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.
Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.
Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our
Global Privacy Notice
to understand how your data is managed.
Location: Mexico; Buenos Aires, Argentina; Bogotá, Colombia; Lima, Peru; São Paulo, Brazil
Position: Remote Structural Engineer
Experience: Minimum 2 years of remote work for a US company in Structural Engineering
Location: Remote
Type: Contract/Part-time/Full-time
About Uptalent.io:
Uptalent.io is a premier remote staffing platform that connects companies with top-tier talent from around the globe. Our mission is to facilitate access to exceptional professionals, enabling businesses to achieve their goals efficiently. We are currently seeking experienced Structural Engineers with US remote work experience to join our exclusive network. Successful candidates will be matched with our engineering clients seeking top structural engineering expertise.
Position Overview:
We are looking for highly skilled Structural Engineers with at least two years of remote experience working for a US company in Woodframe projects, mainly residential. As a part of our exclusive network, you will have the opportunity to be presented to leading engineering firms and projects in need of your expertise. This is not a direct hire for Uptalent.io but an opportunity to join our vetted network of professionals.
Responsibilities:
Design and analyze structural components and systems for woodframe residential projects.
Prepare detailed drawings, specifications, and construction documents using CAD software.
Conduct structural assessments and provide solutions for existing structures.
Collaborate with architects, contractors, and other engineers to ensure project success.
Perform calculations to ensure the structural integrity of designs.
Review and approve structural shop drawings and submittals.
Monitor construction processes and ensure compliance with design specifications and safety standards.
Provide technical guidance and mentorship to junior engineers.
Success in This Role:
Success as a Remote Structural Engineer in our network will be measured by your ability to consistently deliver high-quality engineering solutions, maintain strong collaborative relationships with clients and project teams, and demonstrate your technical expertise and problem-solving capabilities.
Requirements
Bachelor’s degree in Civil or Structural Engineering or a related field.
Minimum 5 years of experience in structural engineering.
At least 2 years of remote work experience with a US-based company.
Proficiency in EnerCalc and Bluebeam.
Strong skills in CAD software (AutoCAD, Revit).
Excellent understanding of US building codes and standards (IBC, AISC, ACI).
Strong analytical and problem-solving skills.
Effective communication and collaboration skills.
Ability to manage multiple projects and deadlines efficiently.
Benefits
Join Uptalent.io and become part of a distinguished network of remote structural engineers, connecting with leading engineering firms and contributing to innovative projects worldwide.
Application Process:
Interested candidates should submit their resume, portfolio, and a brief cover letter detailing their remote work experience with US companies. Selected candidates will be invited to join Uptalent.io's private network of top remote engineers.
Location: North Texas
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$90,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: Riyadh, Saudi Arabia
Müller's Solutions is currently seeking a Testing Freelancer to join our talented team on a flexible basis. In this role, you will leverage your expertise in software testing to ensure our applications meet the highest quality standards. This is an exciting opportunity for self-motivated professionals who thrive in dynamic environments and enjoy working with cutting-edge technologies.
Key Responsibilities:
Analyze and understand project specifications, including requirements for web portal functionality within the government social services domain.
Design, develop, and execute comprehensive test cases covering technical systems, integration, functional testing, and UAT.
Perform data migration testing to ensure accuracy and integrity during the transfer of legacy data into new systems.
Conduct API connectivity testing to validate effective integration of government APIs, ensuring compliance with standards.
Collaborate with development teams to identify and troubleshoot issues relate to systems integration.
Collaborate with vendor teams for defect tracking and fixing to ensure timely resolution of issues.
Collaborate with the government client quality assurance team to align testing processes and standards.
Ensure thorough testing of all features, including authentication mechanisms user workflows, and service functionalities for the web.
Document test results and provide detailed reports, identifying root causes and proposing actionable solutions for bugs or deficiencies.
Work closely with stakeholders during UAT to verify that the application meets business requirements and user expectations.
Ensure testing aligns with government IT standards and protocols and addresses potential data security concerns.
Requirements
Requirements:
Professional Experience: At least 5 years of technical systems, integration, functional, and UAT testing, preferably in Middle Eastern markets.
Domain Expertise: Demonstrated experience in government IT systems, social services applications, and government API integrations.
Technical Skills: Proficiency in API testing tools, data migration validation techniques, and test management software.
Test Case Creation: Expertise in developing detailed and effective test cases for complex systems, including test planning, preparing relevant data sets, liaising with development teams for correct setup and managing the test environment.
Execution: Proven ability to execute test cases methodically and efficiently, ensuring high-quality results.
Regional Experience: Strong understanding of Middle Eastern government workflows and cultural nuances.
Language Skills: Arabic-speaking candidates will be considered a plus.
Preferred Qualifications:
Experience working with Middle Eastern government agencies or large-scale public-sector projects.
Knowledge of security best practices and compliance standards for government IT systems.
Certification in testing tools or methodologies, such as ISTQB.
Location: Prague, Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customers’ IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts — join us!
Our ambition is to catalyse innovation capability by supporting priority teams to develop truly customer-centred products and services. We are developing an end-to-end approach that provides design, design thinking, agile and lean approaches to product development. We are looking for an Innovation Specialist to support our key projects designing innovation tools, training and experiences.
This role lasts initially for one year with expected extension, where only a full-time employment is available as form of cooperation.
Tasks and Responsibilities
Support of local payroll team & sub-tasks with regard to the payroll system implementation, including data reconciliation/checks, define and implement processes
Close collaboration with Hire2Retire and internal Payroll team
Point of contact for external payroll vendor – providing inputs (reports) to the vendor and working with outputs in line with internal processes and controls
Handling standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support, experts and/or payroll vendor
Handling employee’s requests (in a ticketing tool) on a daily basis typically related to payslips, tax discounts, payments/deductions related to benefits etc.
Contribute to P&O Services (payroll) projects at country or BU level
Act as a “point of contact” person and subject matter expert for employees, leaders and people partners in payroll-related processes
Requirements
2+ years of relevant experience with time administration / payroll / personal administration (SSC environment is an advantage)
HRIS system (SAP and Workday) knowledge and experience preferred
SAP is a must, Workday is a plus
Experience in other HR disciplines (e.g., Compensation & Benefits, HR Business Partner, Learning, Payroll, etc.) is an advantage
Proficiency with Reporting & HR ticketing tool(s)
Fluency in English, advanced German (spoken & written)
Candidates must declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Redding, CA
Work with meaning!
Join the CaptiveAire team!
We’re hiring Manufacturing & Production Technicians to perform general assembly in our
Redding, CA
manufacturing facility. If you’re looking for meaningful, hands-on work in a
fast-paced, climate-controlled environment with a financially stable company
, we’d love to hear from you.
Note: Satisfactory background check, and negative drug screen required
SCHEDULE:
Monday-Friday 6 a.m. - 2:30 p.m.
Some overtime required to meet production demands
WHAT WE ARE LOOKING FOR:
Hard-working individuals, wanting to excel in their profession
Strong organizational skills
Self-starting team player with a positive attitude and good communication
Considers attendance & punctuality a priority
RESPONSIBILITIES:
Perform work according to safety & quality standards and procedures
Work effectively as a team member contributing to a positive workplace
Finished work is expected to be neat, orderly, and repeatable
Ensuring work space is clean, safe, and in working order
JOB REQUIREMENTS
:
Ability to use various hand and power tools
Ability to lift up to 50 lbs independently
Stand for long periods
Basic mathematical skills
Proficient in English
EDUCATION
:
High school diploma or equivalent required
SALARY:
Competitive wages from $18/hr to $22/hr based on experience and available position
Monthly bonus based on productivity and profits
BENEFITS
:
Medical, Dental, Vision
$100,000 Life Insurance & Long-Term Disability with Medical election
Flexible Spending Account (FSA)
401k w/ employer match
Paid holidays
Vacation and sick days based upon tenure
APPLY NOW!
Apply on our website:
www.captiveaire.com
Or pick up an application at: 6856 Lockheed Dr., Redding, CA 96002
Applications submitted for this position are valid for
60
days. Consideration for employment after
60
days requires a new application to be submitted.
This position is classified as a safety-sensitive position. Employees in this position are subject to drug and alcohol testing in accordance with CaptiveAire’s Drug-Free Workplace policy.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law
Location: Doha, Qatar
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Business Continuity Specialist
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
We are looking for a detail-oriented
Business Continuity Specialist
to develop, implement, and maintain business continuity and disaster recovery plans. You will work closely with cross-functional teams to identify risks, evaluate business impact, and ensure preparedness for any disruptive events.
Key Responsibilities:
Develop and maintain business continuity and disaster recovery plans and procedures.
Conduct risk assessments and business impact analyses.
Coordinate and lead BCP/DR testing exercises; identify gaps and recommend improvements.
Ensure compliance with industry standards and regulatory requirements.
Work with IT and business units to ensure systems and processes are resilient.
Maintain documentation and regularly update business continuity plans.
Provide training and awareness programs across the organization.
Serve as a key contact during actual disruptions or incidents.
Requirements:
Proven experience in business continuity, risk management, or disaster recovery.
Strong understanding of BCP/DR frameworks.
Analytical and problem-solving skills.
Excellent communication and coordination abilities.
Relevant certification is a plus.
Location: viena, Austria
Are you passionate about making a difference in mental health? Join Intellect as a Clinical Provider, where you’ll play a vital role in supporting clients on their journeys toward better mental health and personal growth through our cutting-edge telehealth platform.
This freelance, remote role offers complete flexibility, allowing you to set your own business hours. It’s a perfect opportunity to complement your current job or private practice. While we prefer local candidates, we’re open to professionals from diverse locations who are aligned with our mission.
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more
Partner with our internal clinical team to improve the platform and client programs
Requirements
Requirements
Qualifications: Master’s degree in Counseling or Clinical Psychology
Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT)
Experience: A minimum of 300 clinical hours post-master’s degree
Languages: Proficiency in English and your local language
Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles
Flexibility: Openness to occasional onsite work, if necessary, is a plus
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Location: Bogotá, Colombia; Mexico City, Mexico; Lima, Peru; Caracas, Venezuela, Bolivarian Republic of; Buenos Aires, Argentina
Uptalent.io is seeking a Remote Pre-Engineered Metal Building Detailer to join our dynamic team which specializes in providing innovative solutions for the construction industry. In this role, you will collaborate with architects, engineers, and project managers to create detailed drawings and specifications for pre-engineered metal buildings. Your expertise will help ensure that our designs meet client requirements, industry standards, and safety regulations.
Responsibilities:
Create accurate and detailed fabrication drawings for pre-engineered metal building systems using CAD software.
Review project specifications, architectural designs, and structural drawings to ensure precision in detailing.
Coordinate with other design professionals to address potential design conflicts and integrate solutions.
Prepare material lists and project documentation for fabrication and construction.
Ensure compliance with building codes, industry standards, and client specifications.
Work collaboratively with the engineering team to optimize building design for efficiency and cost-effectiveness.
Requirements
Proven experience as a Detailer with a focus on pre-engineered metal buildings.
Strong proficiency in CAD software (e.g., AutoCAD, Tekla, or similar).
Solid understanding of structural design principles, building codes, and industry standards.
Attention to detail and exceptional technical drawing skills.
Excellent communication and collaboration skills to work effectively in a remote team environment.
Ability to manage multiple projects and deadlines efficiently.
Familiarity with project management software and tools is a plus.
Bachelor's degree in Civil Engineering, Structural Engineering, or related field is preferred but not mandatory.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
УдалённоBogotá, Colombia; Mexico City, Mexico; Lima, Peru; Caracas, Venezuela, Bolivarian Republic of; Buenos Aires, Argentina
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is growing its channel sales team to capitalize on rapidly growing demand from channel partners, leveraging their expertise and connections to bring open source technology to organizations across a multitude of industries.
The Partner Sales Executive, ANZ Channel will report to the Director, APAC Channel Sales and requires a mix of both farming and hunting capabilities. The successful candidate will be responsible for achieving assigned annual growth quotas.
They should be able to identify, prospect, and engage reseller and distributor partners to build and maintain relationships and grow Canonical’s business within the assigned territory.
The successful candidate must be comfortable owning and leading initiatives in an unstructured, startup-like environment. This individual must be able to sell open source, cloud, virtualization, and technical software solutions.
Although the role is focused primarily on reseller and distributor channel partners, the successful candidate must be capable of and comfortable with initial customer discovery calls and presentations as appropriate.
Location:
Australia or New Zealand
The Role Entails
Develop and execute channel strategy for distributors and resellers within the assigned territory
Increase awareness of Canonical as a lead player in Open Source and Cloud (Private, Hybrid, Multi, and Public models)
Identify and recruit new potential partners in assigned territory
Leverage personal network and prospecting skills to engage new partners and build on Canonical’s already-successful relationships
Guide partners through onboarding and enablement
Develop mutually beneficial go-to-market plans and commitments with partners
Arrange and execute sales and pre sales trainings to these resellers
Drive and manage channel pipeline through recurring partner interactions
Support partner’s satisfaction and act as trusted advisor and point of contact
Maintain a regularity/frequency of contact with priority resellers and distributors.
What we are looking for in you
Bachelor's level degree, preferably in a technology field
Experience in software or technology sales from the specified market
Fluency in English
An understanding of open source, Linux and Ubuntu
A self starter with a proven track record of achieving sales targets
Detail oriented with strong follow-up skills
Effective negotiating skills with ability to close sales
Excellent interpersonal and presentation skills (written and verbal)
Productive in a globally distributed team through self-discipline and self-motivation
Mature approach to long-term relationship development with customers
The ability to represent the company at external events
Start-up experience would be an advantage
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
A
Junior Category Manager
is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The
Junior
Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management.
Responsibilities:
Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins
Build and maintain strong, long-lasting supplier relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Analyze data or insights to determine industry and consumer trends
Clearly communicate the progress of monthly/quarterly initiatives to upper management
Devise long-term development strategies for product categories
Foster trust relationships with suppliers to achieve better pricing and quality of services
Prepare reports on positioning of a product category to maximize visibility
Communicating with suppliers to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Resolving complaints and preventing additional issues by improving processes
Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category
Requirements:
Proven work experience as a Category Manager or similar role
Problem solving skills and analytical skills
FMCG experience is preferred
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
BA/BS degree in Business Administration, Supply Chain or relevant field
Location: Riyadh, Saudi Arabia
Müller's Solutions is currently seeking a Testing Freelancer to join our talented team on a flexible basis. In this role, you will leverage your expertise in software testing to ensure our applications meet the highest quality standards. This is an exciting opportunity for self-motivated professionals who thrive in dynamic environments and enjoy working with cutting-edge technologies.
Key Responsibilities:
Analyze and understand project specifications, including requirements for web portal functionality within the government social services domain.
Design, develop, and execute comprehensive test cases covering technical systems, integration, functional testing, and UAT.
Perform data migration testing to ensure accuracy and integrity during the transfer of legacy data into new systems.
Conduct API connectivity testing to validate effective integration of government APIs, ensuring compliance with standards.
Collaborate with development teams to identify and troubleshoot issues relate to systems integration.
Collaborate with vendor teams for defect tracking and fixing to ensure timely resolution of issues.
Collaborate with the government client quality assurance team to align testing processes and standards.
Ensure thorough testing of all features, including authentication mechanisms user workflows, and service functionalities for the web.
Document test results and provide detailed reports, identifying root causes and proposing actionable solutions for bugs or deficiencies.
Work closely with stakeholders during UAT to verify that the application meets business requirements and user expectations.
Ensure testing aligns with government IT standards and protocols and addresses potential data security concerns.
Requirements
Requirements:
Professional Experience: At least 5 years of technical systems, integration, functional, and UAT testing, preferably in Middle Eastern markets.
Domain Expertise: Demonstrated experience in government IT systems, social services applications, and government API integrations.
Technical Skills: Proficiency in API testing tools, data migration validation techniques, and test management software.
Test Case Creation: Expertise in developing detailed and effective test cases for complex systems, including test planning, preparing relevant data sets, liaising with development teams for correct setup and managing the test environment.
Execution: Proven ability to execute test cases methodically and efficiently, ensuring high-quality results.
Regional Experience: Strong understanding of Middle Eastern government workflows and cultural nuances.
Language Skills: Arabic-speaking candidates will be considered a plus.
Preferred Qualifications:
Experience working with Middle Eastern government agencies or large-scale public-sector projects.
Knowledge of security best practices and compliance standards for government IT systems.
Certification in testing tools or methodologies, such as ISTQB.
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is growing its channel sales team to capitalize on rapidly growing demand from channel partners, leveraging their expertise and connections to bring open source technology to organizations across a multitude of industries.
The Channel Partner Sales Executive, Japan role reports to the Director, APAC Channel Sales and requires a mix of both farming and hunting capabilities. The successful candidate will be responsible for achieving assigned annual growth quotas.
They should be able to identify, prospect, and engage reseller and distributor partners to build and maintain relationships and grow Canonical’s business within the assigned territory.
The successful candidate must be comfortable owning and leading initiatives in an unstructured, startup-like environment. This individual must be able to sell open source, cloud, virtualization, and technical software solutions.
Although the role is focused primarily on reseller and distributor channel partners, the successful candidate must be capable of and comfortable with initial customer discovery calls and presentations as appropriate.
Location:
Japan
The Role Entails
Develop and execute channel strategy for distributors and resellers within the assigned territory
Increase awareness of Canonical as a lead player in Open Source and Cloud (Private, Hybrid, Multi, and Public models)
Identify and recruit new potential partners in assigned territory
Leverage personal network and prospecting skills to engage new partners and build on Canonical’s already-successful relationships
Guide partners through onboarding and enablement
Develop mutually beneficial go-to-market plans and commitments with partners
Arrange and execute sales and pre sales trainings to these resellers
Drive and manage channel pipeline through recurring partner interactions
Support partner’s satisfaction and act as trusted advisor and point of contact
Maintain a regularity/frequency of contact with priority resellers and distributors.
What we are looking for in you
Bachelor's level degree, preferably in a technology field
Experience in software or technology sales from the specified market
Fluency in English
An understanding of open source, Linux and Ubuntu
A self starter with a proven track record of achieving sales targets
Detail oriented with strong follow-up skills
Effective negotiating skills with ability to close sales
Excellent interpersonal and presentation skills (written and verbal)
Productive in a globally distributed team through self-discipline and self-motivation
Mature approach to long-term relationship development with customers
The ability to represent the company at external events
Start-up experience would be an advantage
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
You’ll join a high-performing, strategic sales team focused on moving Honeycomb further into the enterprise space. We’ve proven product-market fit, closed Fortune 500 logos, and built a pipeline that’s primed for the kind of enterprise sellers who know how to multi-thread, influence the C-suite, and navigate $500K–$1M+ ACV opportunities. This is not a role for a former mid-market rep trying to stretch—it’s built for enterprise closers who know the game and want to win it.
What you’ll do in the role:
Own and drive complex, 6–12+ month sales cycles with Fortune 1000 and Global 2000 companies
Build strategic, multi-threaded relationships across engineering, DevOps, observability, and procurement leadership
Sell consultatively, bringing deep understanding of the customer’s business, technical landscape, and buying process
Collaborate cross-functionally with Solutions Architects, Product, and Customer Success to shape high-value, tailored deals
Deliver predictable pipeline growth, accurate forecasting, and exceed quota targets
Represent Honeycomb at key industry events, conferences, and executive briefings
What you’ll bring to the role:
5+ years of full-cycle enterprise SaaS selling experience, ideally in DevOps, observability, or cloud infrastructure
Proven ability to land $500K+ multi-year deals with complex buying committees
Strong executive presence with the ability to influence C-level stakeholders across technical and non-technical roles
Deep discovery, storytelling, and consultative selling expertise
A track record of building champions and navigating enterprise buying cycles with precision
Grit, ambition, and a bias for execution—someone who thrives in fast-paced, high-ownership environments
Experience leveraging MEDDPICC, Command of the Message, or similar enterprise sales frameworks
On Target Earnings (OTE) based on level of experience (Base + Commission)
$275,000
—
$300,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Enterprise Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers’ objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in one of the following segments:
Mass - SMEs or large businesses starting their journey with Canonical
Focus - Large companies with established ARR
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers.
Location:
This role will be based remotely.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for:
Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Spanish and Portuguese alongside an excellent command of English, please inform us!
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs is a big plus!
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.
You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.
The role entails
Management of a professional support team, including skills development and performance management
Operational control, shift scheduling, accountability for key performance indicators (KPIs)
Ensures that all customer cases are responded to within the SLA, and in a professional manner
Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
Accountability for customer satisfaction
Contribution to the support knowledge base
Continuous improvement to the team's processes and support service delivery
Hire, develop and train support team to match business requirements
Work with the leadership team to drive growth and transformation initiatives
What are we looking for in you
Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
Leadership experience, and preferably team management experience
Confidence under pressure, with proven track record of high customer focus
Preferably fluent in two languages, English being primary one
Excellent communication skills (verbal and written)
Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
Proven track record of contributing to Open Source projects
Software development experience
Experience in working in support organizations
Hands on experience with Canonical's products
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Tokyo, Japan
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.