Location: New York City; San Francisco
WHAT YOU’LL DO
- Understand the needs of the teams that use our platforms and the customers who depend on them. Use product data, operational feedback, and recurring quality issues to identify the highest-impact problems, and then solve them.
- Turn recurring needs into shared services, tools, and workflows that reduce duplicated work. Exercise judgment about when to build a reusable capability, use an existing solution, or take a simpler approach.
- Work directly with product, engineering, and operational teams to understand their workflows, identify recurring problems, and anticipate the capabilities they will need next.
- Prioritize platform investments across new product enablement, reliability, efficiency, and technical debt. Make clear tradeoffs between near-term delivery and long-term flexibility.
- Define and track success through business impact, reliability, cost to serve, and reduced manual work, connecting these measures to customer and business outcomes.
- Partner closely with engineering on technical tradeoffs, build-versus-buy decisions, and rollout plans. Write clear requirements and drive delivery from problem definition through launch and iteration.
QUALIFICATIONS
- Experience owning product strategy and execution on technical products and platforms, or shared systems used by multiple teams such as billing and monetization, identity and access, developer platforms, data and experimentation, internal tooling, support, etc.
- Strong technical fluency. You can reason about APIs, data flows, system dependencies, and failure modes, and work closely with engineers on consequential tradeoffs.
- Strong analytical skills. You can investigate problems independently, define meaningful metrics, and evaluate the impact of platform investments.
- Strong written and verbal communication, with the ability to align teams around priorities and make difficult decisions when their needs compete.
- High ownership and sound judgment in a fast-moving environment. You are comfortable moving between long-term strategy and hands-on execution without adding unnecessary process.
- A focus on customer outcomes and product quality, including when your immediate users are internal teams.
WHERE THIS PERSON NEEDS TO SPIKE
- Systems thinker, detail-oriented, problem solver. This person needs to have experience wrangling thorny, complex problems. We need someone that is excited about diving into messy workflows, reading through dozens of support tickets, thinking through edge cases no one’s thought of, assuming different behavior across platforms, proactively considering enterprise vs. consumer workflows, etc.
- Experience working on platforms with multiple stakeholders and non-trivial tradeoffs. This person is building products simultaneously for customers, agents, and other internal employees.
- Is “AI-native.” Can build AI products whose outputs require evaluation, safeguards, and human-in-the-loop design.
- Strong analytical skills and experience defining metrics in ambiguity, breaking down workflows, and using quantitative and qualitative evidence to prioritize.
- Some experience working on critical software: support platforms/agents, legal/compliance tooling, identity and account tooling, billing, fraud, trust-and safety, etc.
- High-ownership. This person needs to feel dissatisfied by the current support flow, and hungry to do whatever it takes to clear the backlog.
Location: Farmers Branch, TX
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
For nearly 50 years, LG Compressors and Motors has provided meaningful and differentiated values to customers sustainably by delivering world-class eco-friendly & energy-saving technologies. Indeed, LG is continually evolving high-precision machining and assembly technologies from accumulated techniques to generate sustainable world-best components, as well as inverter solutions, optimized for residential and commercial environment, to deliver a satisfaction level for all our partners.
We are currently seeking an OEM Compressor Sales Engineer to join our dynamic team in Farmers Branch, TX, as part of the Component Solutions Engineering Team.
LG Electronics is looking to hire a sales engineer for the HVACR industry. This position will perform project management between LG and OEM manufacturers, managing communications between R&D teams. He or She needs to promote business growth through best technical support to customers and target to make long-term working relationships with them. He or She must function as the engineering expert of compressor design and application. This is NOT an application engineering position for sizing systems to conditioned spaces, this is NOT the requirement.
What you will do
Always search for optimal component pairings for HVAC OEM customers.
Assist OEM customers in identifying and qualifying compressor opportunities.
Provide technical or process support to OEM customers during qualification and reliability activities for LG products.
Assist as needed in developing the customer business case for new concept solutions.
Manage project timelines and deliverables from the viewpoint of new compressor applications.
Utilize functional expertise as a sales engineer and individual project team leader. Requiring a high degree of technical competence in specific functional areas, capable of assessing design/application risks of large projects.
Perform detailed engineering analysis to quantify cost savings or other customer benefits.
Develop submittals/presentations including Performance Information, Component List, Mechanical and Process and Instrumentation Drawings, Vendor Component Information, & Project Milestone Information.
Interfaces with vendors and factory engineering for critical analysis.
Participate in trade show or exhibition in connection with LG business.
Occasional Domestic (around 10%) and International Travel (1-3 weeks annually)
Job Requirements
:
Bachelor’s degree in Engineering, or a related field, as appropriate.
Best match is 5+ years of experience in HVAC Compressor Design and Manufacturing, related with residential and/or commercial Air Conditioner and/or Heat Pump Products
Next best match is 5+ years of experience in HVAC UNIT Design and Manufacturing, related with residential and/or commercial Air Conditioner and/or Heat Pump Products
Member of ASHRAE, AHRI and function-specific licenses or certifications preferred.
Possess strong analytical capabilities and ability to manage tasks associated with development of projects.
Fully competent in analysis and assessment of mechanical and electronic systems. Effectively leading in team settings.
Good written and verbal communication skills and is comfortable working in customer-facing situations, fluent in English.
Strong basic computer skills, including an understanding of MS Word, MS Excel, MS PowerPoint and MS Project.
Ability to Travel approximately 10%, both Domestic and Internationally (OEM manufacturing sites, Mexico and Korea manufacturing/HQ sites)
Recruiting Range
$85,000
—
$110,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Brownsville, WI Corporate Office ; Milwaukee, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 10,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Director of Global Construction & Equipment Services can change yours.
The Director of Global Construction & Equipment Services is responsible for leading the business capabilities, technology solutions, and digital platforms that support construction operations, project execution, and equipment management across the Michels Family of Companies. This role collaborates closely with Construction Operations, Equipment, Corporate Services, and Global IT teams to define strategic capabilities, develop technology roadmaps, oversee investments, and deliver secure, scalable, and reliable solutions that enhance field productivity, asset performance, operational insight, and overall business results. The position also oversees platform strategy and lifecycle management, vendor relationships, data-driven initiatives, service delivery outcomes, and the development of a high-performing global team. Success in this role requires strong leadership, exceptional written and verbal communication skills, and the ability to effectively prioritize and manage competing priorities.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program including (depending on your positions and location you may participate in a different benefit plan):
Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have strong time management, verbal, and written communication skills
Key Responsibilities:
Lead and oversee multiple functional areas, ensuring alignment with organizational goals and strategic initiatives. Develop and implement policies, manage budgets, and allocate resources effectively. Provide mentorship and guidance to managers, conduct performance evaluations, and make decisions regarding promotions, disciplinary actions, and terminations. Foster relationships with key leaders and ensure compliance with regulatory requirements
Actively contribute as a member of the Global IT Senior Leadership Team, sharing accountability for Global IT strategy, operating model, investment priorities, talent development, and service performance. Partner with fellow Global IT leaders and business stakeholders to deliver integrated technology capabilities that support construction and equipment operations
Set the global capability strategy and multi-year roadmap for construction management and equipment management services, aligning priorities and investments with enterprise strategy, operating company needs, and measurable business outcomes
Establish portfolio governance, decision rights, architecture alignment, funding transparency, delivery accountability, and value realization measures. Direct initiatives from discovery and business case development through adoption, stabilization, and continuous improvement
Partner with Enterprise Architecture, Data, Cybersecurity, and Integration teams to ensure solutions are secure, resilient, supportable, interoperable, and aligned with enterprise data standards. Advance trusted operational data and analytics as a foundation for automation and responsible AI
Lead vendor and commercial performance for assigned platforms and services, including sourcing support, contract and license oversight, roadmap influence, service-level performance, risk management, and escalation of material issues
Ensure reliable day-to-day service delivery for construction and equipment capabilities. Monitor service health, adoption, user experience, operational risk, and support performance; lead root-cause correction and continual improvement for recurring issues
Other duties as assigned
Qualifications:
Bachelor’s degree in Information Technology, Business, Construction Management, Engineering, or a related field and 10+ years of progressively responsible experience in enterprise technology, construction systems, equipment systems, or a comparable combination of education and experience
Master’s degree in Business Administration, Information Technology, Construction Management, Engineering, or a related field (desired)
Demonstrated experience defining business capability strategies, product or platform roadmaps, governance, investment priorities, and measurable business outcomes in a complex enterprise environment
7+ years of leadership experience, including responsibility for managers, technical professionals, budgets, vendors, and complex cross-functional delivery
Experience leading enterprise applications or digital platforms that support construction operations, project delivery, equipment or fleet management, field services, or other asset-intensive operations
Strong executive communication, stakeholder leadership, negotiation, and change leadership skills, with the ability to align operational and technical teams around shared decisions and accountability
Experience supporting global, multi-entity, or decentralized enterprise environments and balancing enterprise standards with operating company requirements (desired)
Experience with construction management, project controls, equipment management, fleet, telematics, ERP, or enterprise asset management platforms and their integration across business processes (desired)
Experience establishing data governance, analytics, automation, or AI-enabled capabilities for construction, project, field, fleet, or equipment operations (desired)
Must possess a valid driver license for the type(s) of vehicles that may be driven and an acceptable driving record as determined by the Michels Review Team
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Payroll Analyst on our Accounting team, you’ll manage accurate, on-time U.S. payrolls and provide operational coverage for the payroll team. In this role, you’ll help keep a fast-growing workforce compliant and dependable while improving the systems and workflows that make payroll seamless for employees. You’ll partner closely with the Accounting, People Ops, and Benefits teams to refine existing processes and systems in a fast-changing environment. Expect hands-on processing, ongoing improvements, and accountability for precision and employee trust.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Manage and reconcile all bi-weekly, quarterly (commissions), and off cycle payrolls using Workday for employees in the United States
- Own and administer the Workday Time Tracking module for all non-exempt hourly employees to ensure timecards are accurately submitted and approved on time
- Process all leave of absence amounts, fringe benefits (e.g. Carrot and BenePass), equity transactions, and 401K/Roth contributions using Fidelity
- Liaise with the ADP support team to ensure the accuracy and timely processing of garnishments, taxes, and net pay
- Collaborate closely with the People team, Finance team, and external payroll partners to identify and improve payroll workflows
- Provide excellent employee experience as the first point of contact for all U.S. payroll inquires
- Ability to generate and analyze payroll reports using Workday
- Reconcile and prepare month end U.S. payroll journal entries
- Assist with balance sheet reconciliations
- Serve as additional support to the Senior Payroll Analyst
- Complete ad-hoc tasks and other duties as assigned
SKILLS YOU'LL NEED TO BRING:
- 4+ years of U.S. payroll processing experience for mid-market / scaling enterprises
- 2+ years of experience with Workday payroll system
- Strong knowledge of U.S. payroll compliance and understanding of Federal/State payroll tax and labor laws
- Ability to handle multiple projects and competing priorities in a high growth environment
- Highly proficient in MS Excel (e.g. vlookups, pivot tables, and formulas) with the curiosity to use AI tools thoughtfully in payroll workflows
NICE TO HAVES:
- Experience with NetSuite; experience creating and reconciling payroll journal entries
- Experience with Workday modules (e.g. HCM, Time Tracking, Absence, Benefits, etc.), ADP smart compliance, vendor implementation
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $120,000 - $140,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We’re hiring an experienced Engineering Manager to lead Dashboard, the team helping customers get more value from the WorkOS suite and helping WorkOS grow as a business. We’re looking for a leader who is excited to manage engineers, but approaches the role as a startup founding member would.
You’ll lead engineers working across customer onboarding and growth, billing and monetization, and AI assistance in the WorkOS dashboard. The team’s work connects the customer journey from signup and integration through production and expansion. You’ll partner closely with design, go-to-market, finance, and other engineering teams to make that journey simpler and more effective.
This role offers meaningful autonomy to shape what we build and why. It’s a great fit for a strong product thinker who enjoys working closely with product managers and taking the lead on product decisions when the opportunity calls for it. You’ll have room to identify customer problems, propose new directions, and carry ideas from discovery through launch, with ownership of the outcomes. If you’re excited by the chance to combine engineering leadership with product judgment, there’s a lot to build here.
You’ll also drive technical strategy, empower your team to execute on projects with a direct impact on customer success and the business, and play a pivotal role in scaling the team and recruiting exceptional engineers.
WHAT YOUR TEAM WILL BUILD
- Growth and onboarding: help developers move from signing up to integrating and running WorkOS in production. Improve onboarding and next steps, and work with go-to-market teams on timely outreach informed by product signals.
- Billing and monetization: build annual-credit capabilities, make billing more reliable and automated, and give customers clearer pricing, usage, and credit information in the dashboard.
- AI assistance for developers: bring the Dashboard Agent, WorkOS MCP server, Ask WorkOS, and Support Bot into a coordinated experience, with shared retrieval, evaluations, and quality standards. Help developers get useful, consistent answers and make progress with WorkOS.
RESPONSIBILITIES
- Build and lead a high-velocity team that ships product fast and with polish across growth, monetization, and developer assistance.
- Be deeply technical and hands-on: read the PRs, write prototypes, and work with technical leads on architecture and project scope.
- Shape the roadmap in close partnership with product managers, design, go-to-market, finance, and engineering. Bring your own product perspective, identify opportunities, and drive product decisions directly where needed—from defining the problem and choosing an approach to measuring the outcome.
- Help the team improve the customer journey from signup to production and expansion, using product signals and customer feedback to choose what to build next.
- Balance rapid product iteration with the reliability and correctness customers need from billing and the quality they expect from AI assistance.
- Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out.
- Spend time with customers and engineers alike—digging into pain points, testing assumptions, and improving the craft.
- Coach, mentor, and grow a team of curious, driven engineers through direct feedback, clear goals, and meaningful ownership.
- Partner with recruiting to attract, hire, and retain exceptional engineering talent.
QUALIFICATIONS
- Track record of having successfully led product-focused engineering teams in high-performing organizations that shipped real impact.
- You've written code at a high level, and you still love to get your hands dirty. You view leadership as an amplifier, not a step back.
- Bias for action and scrappiness: You don’t over-optimize for process. You optimize for velocity, customer value, and learning.
- You deeply care about the developer experience. You think about UX, APIs, performance, edge cases, and joy.
- You ask "why" obsessively, and you push yourself (and your team) to learn constantly.
- You build trust, give direct feedback, and create space for engineers to thrive.
- You have experience partnering with internal recruiting teams to drive effective and fair hiring processes. You realize that recruiting is a large and important part of your role, and have a track record of recruiting, hiring, and mentoring top engineering talent.
- You’re a strong product thinker who connects customer needs, technical possibilities, and business outcomes. You collaborate well with product managers and are comfortable driving product decisions yourself, using customer insight and evidence to make tradeoffs and build alignment.
Experience with onboarding and growth, billing systems, or customer-facing AI products is especially relevant. You do not need prior experience in all three areas.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We are seeking an experienced sales recruiting leader to drive recruiting efforts across the Americas (AMER). This leadership role will be responsible for building high-caliber sales teams across Solutions Consultants, Outcomes Architects, Business Development Representatives, and field leadership roles. The ideal candidate will bring deep expertise in sales recruiting and a proven track record of pairing strong people leadership with the operational rigor required to deliver aggressive hiring plans. This person will stay close to headcount and pipeline data and work closely with sales leadership to keep hiring targets on track.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Own AMER hiring strategy: Shape and execute the AMER Sales hiring strategy through headcount forecasting, pipeline analysis, and recruiting capacity planning, with clear accountability for delivering against ambitious growth targets
- Protect talent density: Partner with AMER Sales leaders to define exceptional talent profiles, calibrate hiring teams on evidence-based assessment, and ensure every hire raises the bar.
- Influence business strategy: Serve as the hiring subject matter expert and trusted advisor to the GM of AMER Sales and broader Sales leadership team, using talent, market, and recruiting insights to shape business decisions, workforce plans, and hiring priorities.
- Team leadership: Build and lead a high-performing team of sales recruiters, hiring exceptional talent and providing clear direction, coaching, and development.
- Drive operational rigor: Establish a consistent weekly operating rhythm to review headcount, pipeline health, recruiter capacity, risks, and progress against hiring targets, taking action when plans are off track
- Talent pipeline development: Build and maintain robust talent pipelines for current and future hiring needs across all sales disciplines
- Shape decisions through data: Leverage headcount, pipeline, market, and recruiting performance data to generate insights, influence business decisions, and shape workforce and hiring strategy.
- Employer branding: Collaborate with marketing and talent brand teams to strengthen our employer value proposition in the sales community
SKILLS YOU'LL NEED TO BRING:
- 7+ years of recruiting leadership experience with a focus on sales and GTM roles
- Proven track record of building and scaling sales organizations in high-growth environments
- Strong leadership skills with a track record of building, growing, and developing high-performing recruiting teams where people do their best work.
- Strategic mindset with the ability to balance long-term planning with tactical execution
- Hands-on forecasting and analytical capability with experience using headcount, pipeline, and capacity data to manage hiring-plan delivery in close partnership with RevOps and Finance
- Excellent stakeholder management and ability to influence senior sales leadership
- Knowledge of market dynamics and sales compensation trends
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $225,000 - $275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Albuquerque, NM
BCBA | Fully Remote | $60–$80/Hour
Skill Sprouts ABA is looking for a BCBA who values flexibility, clinical independence, and quality care.
We’re a growing ABA provider serving children and young adults across New Mexico. This is a
fully remote position
, with in-person client visits only when they are clinically necessary or a specific case calls for it.
What You Can Expect
We understand that being a BCBA comes with a lot of responsibility. We want to give you the flexibility and support to focus on your clients, your clinical decisions, and the people you work with — not spending your day driving from one client to the next.
With Skill Sprouts, you’ll have the opportunity to:
Work
fully remotely
Build a flexible schedule
Use your clinical judgment and expertise
Provide in-person support only when clinically necessary
Work closely with RBTs, families, schools, and other providers
Receive administrative and clinical support
Be part of a growing team with opportunities to take on additional responsibilities and leadership
What You'll Do
Conduct behavioral and functional assessments
Develop and oversee individualized treatment plans and behavior intervention plans
Review data and make informed clinical decisions
Supervise, support, and provide feedback to RBTs and ABA staff
Provide caregiver training and support
Collaborate with families, schools, and other members of the care team
Monitor client progress and make programming changes when needed
Provide ongoing clinical guidance to your RBT team
Complete required clinical documentation
Maintain ethical and professional standards of care
What We're Looking For
Current
BCBA certification through the BACB
Medicaid Registered
or ability to register
Master’s degree or higher in ABA, behavior analysis, psychology, education, special education, or a related field
Experience working with children with autism and/or developmental disabilities
Strong clinical judgment and communication skills
Comfortable working independently in a remote setting
Collaborative, ethical, and family-centered approach
Bilingual Spanish is preferred, and candidates who speak Native American languages are also strongly encouraged to apply.
Compensation & Benefits
$60–$80 per hour
, based on experience and qualifications
Fully remote position
Flexible scheduling
Administrative and clinical support
Professional development opportunities
Referral program
Growth and leadership opportunities
If you’re looking for a BCBA position where
you can work remotely, have a voice in clinical decisions, and be part of a team that values your expertise
, we’d love to hear from you.
Skill Sprouts ABA
Helping little skills grow into big milestones.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Large teams of agents are starting to solve problems no single agent can, from rewriting major codebases to formalizing landmark mathematics. Our team studies how these teams scale: what happens to performance, cost and coordination as the number of agents, the compute budget and the length of the task grow, and what has to change to keep getting returns from that scale. We build the platform and evaluations Anthropic uses to run and measure large agent teams, and other research teams build on them.
This role lives at the boundary between research and engineering. It is a generalist role on a small team: you'll design and run large experiments, build the systems they run on, and get to the bottom of surprising results. We often need to go from a vague question to a running experiment quickly.
Responsibilities:
Design, run and interpret large-scale experiments on agent teams, reasoning rigorously about what the data does and doesn't show
Investigate how performance and efficiency change as team size, compute and task horizon grow, and find the bottlenecks that limit them
Build and scale the systems that run very large agent teams reliably, and debug the failures that only appear at scale
Design evaluations for long-horizon problems, and keep their results trustworthy
Build the tooling and metrics that let researchers see what a large agent team is doing and why
Partner with research teams across Anthropic so they can run their own experiments on the platform, and communicate findings clearly
You may be a good fit if you:
Have significant software engineering, ML or research engineering experience
Have owned something substantial end to end, such as a large system, an evaluation or benchmark, an agent product, or a research project
Genuinely enjoy both research and engineering work
Think quantitatively about complex systems, and think twice before trusting a number
Can work from a vague question rather than a spec
Are results-oriented, with a bias towards flexibility and impact
Have clear written and verbal communication
Care about the societal impacts of your work
Strong candidates may also have:
Experience building or operating large-scale distributed systems, such as schedulers, sandboxed code execution, or inference and RL infrastructure
Built evaluations, benchmarks or harnesses for LLMs or agents
Experience building complex agentic systems that use LLMs
Experience with scaling laws or other large-scale empirical research
A background in operations research, statistics, economics, physics, quantitative finance, or another field that models and optimizes complex systems
Strong candidates need not have:
Formal certifications or education credentials
Academic research experience or publication history
Prior experience with multi-agent systems or reinforcement learning
Representative projects:
Measure how performance scales with the number of agents on a hard problem, and explain where the curve bends and why
Prepare our largest-ever agent run: find what breaks as team size and task length grow together, and fix it before launch
Work out how to allocate a fixed compute budget across a team of agents to solve a problem fastest
Build tooling that turns the activity of a large agent team into something a researcher can read in minutes
Design a novel eval that distinguishes real gains in teamwork from artifacts of the evaluation setup
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote; Japan (Remote); Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Estonia (Remote); Singapore (Remote); Mexico (Remote); Portugal (Remote); USA (Remote); Israel (Remote); Kyrgyzstan (Remote); Bulgaria (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); Canada (Remote); South Africa (Remote); Brazil (Remote); Mauritius (Remote); UK (Remote); Romania (Remote); Cyprus (Remote); Malta (Remote); Latvia (Remote); Argentina (Remote); Bosnia and Herzegovina (Remote); Poland (Remote); Uruguay (Remote)
Workplace: Remote
WHO WE ARE
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!
YOUR TEAM AND ROLE
Working on the Web Dependability Engineering team, you'll make sure websites just work in DuckDuckGo's browsers across Mac, Windows, iOS, and Android, helping ensure our users have the best-possible experience browsing with DuckDuckGo. Recent projects include:
- Reverse-engineering how sites detect our privacy protections and building countermeasures that keep pages working
- Shimming browser APIs so sites work seamlessly across different browser engines and system webviews
- Building LLM agent pipelines that automatically reproduce and triage reported site breakage
As a Senior Web Compatibility Engineer, you'll be our resident expert on why websites break and how to fix them: owning the webcompat side of our triage process, debugging gnarly issues in code you don't control, distinguishing site bugs from browser bugs from privacy protection-induced breakage, leading the charge when a top site breaks and becomes an incident, shipping durable fixes across every platform, and work on related projects that prevent user churn and keep users coming back to DuckDuckGo.
ABOUT YOU
- 7+ years of experience building and debugging complex web applications with vanilla JavaScript.
- Detailed knowledge of web standards, web components, and browser APIs. Any additional experience with our stack is a bonus: Swift/Kotlin/C#/C++/Python.
- Advanced ability to reverse-engineer obfuscated third-party code and reduce issues to minimal test cases.
- Passion for hunting elusive bugs and tracing them to their root cause.
- Interest in automating repetitive work and building agentic tooling that multiplies the team's impact.
- Experience triaging issues, leading incident response, and communicating clearly with technical and non-technical stakeholders.
- Experience shipping code beyond the web, like native or desktop clients.
- Ability to lead complex, ambiguous projects with little to no oversight.
COMPENSATION
Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation, plus stock options:
- United States: $190,500 USD
- United Kingdom: £134,600 GBP
- Canada: CA$253,500 CAD
- All other regions*: €157,350 EUR
*Team members outside the US, UK and Canada are currently paid $178,500 USD. Pay converts to the EUR amount above on January 1, 2027 for Spanish team members, and approximately February 1, 2027 in all other regions.
Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.
Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
HIRING PROCESS
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.
DIVERSITY, EQUITY AND INCLUSION
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.
PLEASE NOTE THAT:
- You’ll be required to attend meetings on camera via video conferencing
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
- A successful candidate must pass a background check as a condition of joining the team.
- By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
DISCLOSURE STATEMENT: USE OF AI IN HIRING PROCESS
As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.
Key Principles:
- Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-September-30-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes.
- Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
- Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.
By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!
#LI-DNI
Location: London, United Kingdom
Workplace: hybrid
Role
We are looking for a commercially minded
Senior FP&A Analyst
to join our growing Finance team, based in London. Reporting to the Head of FP&A, you will play a key role in building out our FP&A function as Sokin continues to scale globally, helping shape the processes, models, systems and reporting the business relies on to plan and make decisions.
This is a broad, hands-on role spanning budgeting and forecasting, management reporting, headcount and cost planning, performance analysis and financial modelling across multiple regions.
You will work closely with regional and functional stakeholders to build robust forecasts, consolidate plans into a Group view and provide clear insight into the drivers of financial performance. Alongside the core FP&A cycle, you will apply your strong automation and AI skills to help develop our systems and Finance data infrastructure to create more scalable and efficient ways of working.
This role is ideal for someone who is proactive, curious and eager to get stuck in. You will be comfortable getting into the detail, asking the right questions and constructively challenging assumptions and existing processes. You will have a genuine appetite to improve how things are done and help shape a scaling FP&A function.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Budgeting, Forecasting & Planning
Support the end-to-end Group annual budgeting process across multiple regions, functions and business lines.
Build and maintain bottom-up budgets and forecasts in partnership with regional and functional stakeholders, ensuring assumptions are robust, realistic and aligned to business priorities.
Maintain and enhance rolling forecasts, reforecasts and long-range planning models.
Consolidate regional and functional budgets and forecasts into a Group view, identifying key movements, risks and opportunities.
Own detailed headcount, compensation and operating expense planning, partnering with the business and People team to maintain accurate forecasts.
Build scenario and sensitivity analysis to help assess risks, opportunities and investment decisions.
Drive consistent planning assumptions and timelines across regions and functions, proactively following up with stakeholders to keep submissions on track.
Reporting & Performance Management
Produce and enhance monthly Group management reporting, dashboards and KPI reporting for senior leadership at a global and regional level.
Provide clear commentary on variances to budget and forecast, explaining the underlying drivers and highlighting actionable insights.
Perform cross-region and cross-functional performance analysis, identifying trends, risks and opportunities.
Give leadership teams clear visibility of spend, headcount, revenue performance, profitability and operational efficiency.
Support the definition and ongoing development of meaningful KPIs, financial metrics and reporting frameworks as the business scales.
Support the Head of FP&A with analysis and materials for senior leadership, Board and investor reporting.
Building the FP&A Function
Develop and improve scalable FP&A processes, tools and systems, proactively identifying opportunities to support growth and efficiency.
Own and continually improve elements of the planning calendar and reporting cadence, improving how FP&A works with the business.
Support the implementation and ongoing ownership of FP&A systems and planning tools.
Design and deliver automation, AI use cases and Finance data capabilities to reduce manual work and improve the speed and quality of insight.
Drive improvements in the quality and consistency of finance, customer and transactional data, working across Finance and the wider business to identify and resolve gaps, errors and inconsistencies at source.
Business Partnering
Partner with regional and functional stakeholders to understand their plans, cost base and financial performance.
Work closely with Accounting to ensure alignment between management reporting, forecasts and actuals.
Collaborate with People teams and business leaders on workforce planning and headcount modelling.
Build strong relationships across the business, proactively getting into the detail where needed to drive financial discipline and commercial awareness.
What Success Looks Like
Success in this role means becoming a trusted, proactive member of the FP&A team who helps build the foundations of a scalable, high-impact FP&A function, independently owning core analysis and processes while continually improving how Finance supports the business.
In your first 12 months, you will have:
Driven clear improvements in the quality of finance, customer and transactional data, making reporting faster, more reliable and less manual.
Improved visibility of financial performance through stronger Group reporting, dashboards, KPI tracking and cross-region analysis.
Built strong relationships with budget owners and become a trusted Finance partner across the business.
Improved the accuracy and visibility of headcount and operating cost forecasts and supported better decisions through high-quality financial analysis.
Help put in place the processes, systems, data and automation that allow the FP&A function to scale with the business.
Requirements
Qualified accountant (ACA, ACCA, CIMA or equivalent international qualification), ideally with 2-3 years post-qualified experience (PQE).
Relevant FP&A, commercial finance or financial analysis experience, ideally within a high-growth fintech, payments, SaaS or technology environment but this is not mandatory.
Experience building and maintaining bottom-up budgets and forecasts across functions, geographies or business units.
Strong financial modelling skills, with the ability to build clear, robust and scalable models from first principles.
Experience working in or supporting a global or multi-region organisation, with an understanding of regional cost drivers and planning complexity.
Strong commercial acumen and analytical skills, with the curiosity to understand the story behind the numbers and connect financial performance to business outcomes.
Proactive and confident communicator who is willing to ask questions, challenge assumptions constructively and suggest improvements.
Comfortable operating in a fast-paced, evolving environment with a hands-on approach and strong sense of ownership.
Advanced Excel skills as well as experience with FP&A, ERP, BI or data visualisation tools.
Strong capability in automation and AI, with a track record of applying them to improve Finance processes, and a genuine appetite to help build out a scaling FP&A function.
Strong attention to detail and able to manage competing priorities.
Sokin has grown 9x in three years, from $14M to $90M in run-rate net revenue, and we're on track to pass $120M by the end of 2026. We're doubling year over year, with just $12M in net cash burn and a growing US and Canada team of 50+.
The momentum is real and the next chapter is yours to shape.
Ready to grow with us?
Apply today
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
Location: Boston Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
We’re looking for a Senior Pre-Sales Engineer to play a critical role in shaping how Pointr’s solutions are understood, positioned, and sold to enterprise customers.
In this role, you will act as a trusted technical advisor during the pre-sales process, partnering closely with Sales, Product, and Delivery teams to understand customer needs, shape the right solution, and demonstrate Pointr’s indoor mapping and AI capabilities through clear, compelling demos and solution narratives.
You’ll lead technical discovery, translate complex requirements into practical solution options, and help ensure that what we propose is both commercially compelling and deliverable. This is a senior, customer-facing role for someone who combines strong technical acumen with commercial judgment, structured problem-solving, and the ability to influence both customers and internal teams.
CORE RESPONSIBILITIES
DISCOVERY & SOLUTION FRAMING
- Lead or co-lead discovery sessions for complex and strategic opportunities.
- Frame solutions in clear, commercial, outcome-driven terms rather than technical detail.
- Support Customer Advocates in articulating value throughout the sales cycle.
DEMOS & CUSTOMER ENGAGEMENT
- Design and deliver tailored demos aligned with real customer use cases and outcomes.
- Own demo standards, demo assets, and demo environments.
- Capture customer feedback, objections, and recurring patterns from demos.
FEASIBILITY & SCOPE ALIGNMENT
- Validate solution feasibility in close collaboration with Delivery.
- Ensure scope, assumptions, and commitments are clearly defined prior to deal close.
- Help ensure what is sold is clear, feasible, and aligned with delivery capabilities.
HANDOVER & CONTINUOUS IMPROVEMENT
- Define documentation and handover standards from Sales to Delivery.
- Ensure a smooth transition from demo and sales process into implementation.
- Surface recurring customer needs, product gaps, and feedback to Product and Delivery teams.
MINIMUM QUALIFICATIONS
- 6–10+ years of experience in pre-sales, technical sales, or commercial solution roles within B2B SaaS environments.
- Experience in a start-up or high-growth environment where processes are still being shaped
- Proven experience leading customer discovery and delivering tailored, use-case–driven demos
- Track record supporting complex, multi-stakeholder sales cycles, ideally in enterprise contexts
- Experience working closely with delivery or engineering teams without directly owning or managing them
- Ability to present confidently to senior stakeholders and translate complex topics into clear, outcome-focused narratives
- Deep understanding of agile software development processes and technical concepts, with the ability to translate them for diverse audiences
- Structured problem-solving approach with strong attention to detail
- Highly collaborative mindset with the credibility to influence Sales, Delivery, and Product teams
- Experience mentoring, coaching, or providing functional leadership to other solution, pre-sales, or technical team members
PREFERRED QUALIFICATIONS
- BS or MS degree in a relevant technology or management field (Computer Science is a plus)
- Experience working with enterprise customers in complex, multi-stakeholder environments (e.g., healthcare, retail,
- Prior exposure to location-based technologies, mapping platforms, analytics, or data-driven SaaS products
WHAT WE OFFER?
- Supportive, kind (no-ego), and smart team
- Hybrid work (2 days being in the office is required)
- International environment and inclusive culture
- Competitive base salary and attractive stock options
- Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time + 12 holidays per year
- 401(k) retirement scheme
- Compensation: $130 - 150K Base + Stock Options
#LI-HYBRID
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is building the connected AI workspace where teams and agents think together, bringing knowledge, projects, meetings, and AI tools into one place. Joining Corporate Accounting means helping build the financial foundation for a business shaping how work gets done in the AI era.
As a Senior Accountant on Corporate Accounting, you’ll own key areas of general ledger accounting and the month-end close, helping ensure accurate, timely reporting. You’ll partner closely with FP&A and cross-functional stakeholders to explain fluctuations, surface issues, and support accurate reporting at Notion’s scale.
This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Own assigned areas across monthly, quarterly, and annual close: Prepare accurate journal entries and adjustments with clear supporting documentation, and complete close work on time.
- By your 90th day, independently manage your assigned close areas, perform balance sheet reconciliations, and resolve outstanding items with a clear rhythm for identifying and escalating issues.
- By your 90th day, analyze financial results and explain variance drivers in management reporting, partnering with FP&A and other stakeholders to make the numbers clear and actionable.
- By your 90th day, use AI-enabled tools and automation to streamline analysis, reconciliations, and recurring workflows—freeing time for higher-judgment accounting work.
- By the end of your first year, strengthen controls and accounting processes across your areas, supporting accurate financial statements.
- By the end of your first year, drive scalable improvements across Corporate Accounting, collaborating with FP&A, AP, Legal, and other teams to improve accuracy, efficiency, and consistency.
SKILLS YOU'LL NEED TO BRING:
- Strong knowledge of US GAAP and accrual accounting, applied to produce accurate and well-supported accounting outcomes.
- Progressive accounting experience, including 5+ years with hands-on ownership of month-end close processes.
- Proficiency with NetSuite and an active, practical approach to using AI and automation to streamline accounting workflows.
- Demonstrated ability to build cross-functional partnerships and communicate clearly with stakeholders at all levels, including explaining fluctuations and their business drivers.
- Ownership, sound judgment, and a continuous-improvement mindset: you look for ways to make the work more accurate, scalable, and easier for others to build on.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $130,000 - $150,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're seeking a business development lead to own Anthropic's BD partnership footprint with a small number of the world's largest and most consequential technology companies. These are not single-threaded accounts. Each relationship spans many businesses at once — consumer products, devices and operating systems, productivity and collaboration software, cloud and developer platforms, commerce, and enterprise distribution. Your job is to see the whole board, decide where Anthropic should lean in and where it shouldn't, and turn that judgment into signed deals.
The center of gravity for this role is product and distribution partnerships: co-developing opportunities with partners, and structuring the commercial, technical, and go-to-market terms that make those partnerships durable. You'll typically be running several deal streams inside the same partner in parallel — at different stages, with different counterparts, and with terms that interact with one another — and you'll be the person responsible for keeping them coherent.
This is an individual contributor role for a seasoned dealmaker who is comfortable as the primary counterpart to senior executives at very large companies, who brings strong judgment to ambiguous, high-stakes situations, and who can carry a complex, multi-party negotiation from first conversation through signature and into execution.
Key responsibilities
Manage a small number of large, multi-faceted partner relationships end to end: set the strategy for each relationship, decide which opportunities to pursue and in what order, and stay accountable for the overall health and commercial output of the partnership across every surface it touches
Lead product partnerships: identify and structure opportunities to embed Claude in partners' consumer and enterprise products, co-develop new products and features, and define the product, technical, data, and brand terms that come with them, working closely with Anthropic's product and engineering leaders
Run multiple deal streams in parallel: manage several concurrent negotiations within the same partner — product integrations, distribution and go-to-market, commercial and consumption agreements, and infrastructure — and sequence and connect them so terms in one stream reinforce rather than undercut the others
Negotiate complex, first-of-kind agreements: lead end-to-end negotiations involving novel commercial structures, revenue and economics sharing, product and roadmap commitments, exclusivity and competitive provisions, data terms, and multi-year, multi-component value exchanges
Act as an executive counterpart: build and manage relationships with senior executives and their teams on the partner side, serve as Anthropic's primary voice into the partnership, and prepare and steer Anthropic's own executives through partner-level engagements
Exercise judgment on behalf of Anthropic: weigh commercial upside against strategic, competitive, product, and mission considerations; know when to say no; and make clear, well-reasoned recommendations to Anthropic leadership on trade-offs that don't have a playbook
Drive cross-functional execution: coordinate Product, Engineering, Sales, Marketing, Finance, Legal, and Policy across the life of a partnership, from initial structuring through negotiation, launch, and ongoing governance, ensuring what we sign is something Anthropic can deliver
Minimum qualifications
Direct experience owning a large, multi-business partner relationship, where you were responsible for the whole relationship rather than a single deal or product line
Track record of structuring and closing product partnerships — embedding technology into partner products, co-developed products, distribution through partner surfaces, or similar — in addition to conventional commercial agreements
Experience personally leading complex, multi-stakeholder negotiations with senior executives, including deals with interlocking terms, competitive sensitivities, and multi-year commitments
Demonstrated ability to manage several significant negotiations at the same time without losing the thread on any of them
Experience coordinating cross-functional execution (e.g., Product, Engineering, Legal, Finance) to bring a complex agreement from structuring through signature and delivery
Preferred qualifications
10+ years in strategic business development, strategic partnerships, or corporate development at technology companies, with meaningful time spent managing relationships with very large technology partners
Experience on either side of a partnership between a foundation model or AI platform provider and a large technology company
Experience working inside one of the very large technology companies, with a practical understanding of how decisions get made, who holds budget and roadmap authority, and how to navigate them
Experience with partnerships that span both consumer and enterprise businesses, or that combine product, distribution, and infrastructure components in a single relationship
Understanding of foundation model capabilities and how they translate into partner products, with enough technical fluency to work credibly with product and engineering leaders on both sides
Background in corporate development, strategy, or a legal or finance discipline involving structuring and papering unusually complex agreements
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Austin, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a Senior Frontend Software Engineer to build the web experiences on top of the backend services that power TeamViewer products. You will shape our frontend architecture, drive quality and consistency across web applications, and act as a technical reference for other engineers in an agile, modern environment.
Design, build and maintain complex, large-scale web applications using React and TypeScript.
Own and evolve the frontend architecture, including micro-frontend patterns (e.g. Module Federation, Piral), monorepo setup and shared component libraries.
Define state management and data-fetching strategies, separating server state, client state and UI state in a clear, scalable way.
Contribute to and help govern our design system together with UX/UI designers, ensuring consistency, accessibility and reusability.
Integrate frontends with backend services and APIs, working with backend engineers on API contracts, authentication flows and data models.
Drive web performance: rendering optimization, code splitting, bundle size and Core Web Vitals.
Ensure high standards for security, accessibility, internationalization and browser compatibility.
Define and drive frontend testing practices (unit, integration, visual regression, end-to-end).
Contribute to build tooling, CI/CD pipelines and containerized deployments with Docker and Kubernetes.
Drive adoption of AI-assisted development in the frontend: set good practices, share workflows and keep quality high.
Mentor other engineers, lead code reviews and drive technical decisions within and across teams.
Requirements
A degree in Computer Science, Software Engineering or a related field, or equivalent experience.
6+ years of professional experience in frontend development, with a track record of leading technical topics.
Expert knowledge of React (hooks, context, concurrent rendering, Suspense), TypeScript and modern JavaScript.
Deep experience with well-known state management and data-fetching libraries, such as Redux Toolkit (incl. RTK Query), Zustand, MobX, TanStack Query or XState, and the judgement to choose the right tool for each case.
Proven experience building and maintaining design systems or component libraries (e.g. Storybook, design tokens, theming).
Experience with micro-frontend architectures and scalable frontend codebases, including monorepo tooling (e.g. Nx, Turborepo).
Strong knowledge of modern build tooling (e.g. Vite, Webpack) and bundling optimisation.
Solid understanding of web performance profiling and optimization (memoisation, virtualization, lazy loading, Core Web Vitals).
Experience with API integration via REST and/or GraphQL, real-time communication (WebSockets) and authentication standards such as OAuth 2.0 / OpenID Connect.
Strong knowledge of web accessibility (WCAG) and web security best practices (XSS, CSRF, CSP).
Experience with frontend testing tools such as Jest or Vitest, React Testing Library, and Playwright or Cypress.
Experience with frontend observability and error tracking (e.g. Sentry, OpenTelemetry) is a plus.
Experience with SSR frameworks (e.g. Next.js) or Node.js is a plus.
Hands-on experience with AI coding tools (e.g. Claude Code, GitHub Copilot, Cursor) and a clear view on how to use them responsibly in a team.
Experience mentoring engineers and working in agile teams.
What we offer
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
Work location for this position is Austin, TX.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
Location: Brazil; São Paulo, Brazil;
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Position Overview
You’ll join our Chargeback Investigations team, a front-line financial driver and data integrity gatekeeper for Signifyd. You will play a key role in minimizing losses, maximizing revenue, and mitigating fraud and chargeback risk for our customers.
Using your skills in chargeback data analysis, research, and investigation, you will manage chargeback files and data across multiple payment processors, help recover funds, ensure claims are worked in line with company policies, and support merchants in getting configured and set up for success. This is a hands-on, data-focused role: much of your day will be spent working with chargeback files, understanding where each dispute sits in its lifecycle, and troubleshooting data when things don’t line up. This is a high-impact role that offers tremendous opportunities for growth, learning, and leadership.
What You’ll Do
Work independently and with your team to help achieve the overall goals of the department.
Review, validate, and reconcile chargeback files and reports received from multiple payment processors, ensuring every dispute is captured, mapped, and processed accurately.
Conduct high-quality research and in-depth analysis on credit card chargebacks to investigate for criminal or buyer fraud, with minimal supervision.
Review and process merchant reimbursement requests in line with Signifyd’s coverage policies.
Minimize potential losses by making accurate liability determinations on chargeback cases, identifying friendly fraud, and disputing such cases to recover funds and prevent the recurrence of bad buyer behavior.
Consistently apply Signifyd’s Terms of Service and merchant-specific eligibility rules to ensure accurate claim processing.
Gather evidence from internal and third-party data sources to prove the validity of transactions.
Support the onboarding of new merchants by reviewing their policies and ensuring their accounts are correctly configured to receive and process claims.
Conduct performance reviews of merchant accounts to ensure ongoing compliance with Signifyd’s policies.
Outreach with customers, banks, processors, and internal and external stakeholders to scale and optimize processes.
Collaborate in the identification and reporting of issues impacting the department.
Complete quality assurance and other administrative tasks once upskilled in our processes.
Work closely with cross-functional teams, including Customer Success, Product, and Finance.
Requirements
Fluent in Portuguese and English.
Minimum of 2 years of experience in chargeback analysis, fraud prevention, or payment operations within the North America, EMEA or LatAm payments market.
Experience working with payment processors in North America, EMEA, or LatAm.
Knowledge of card network regulations (Visa, Mastercard, American Express, and Discover) for both merchants and consumers.
Strong problem-solving, change management, and analytical skills.
High level of computer proficiency across multiple systems; advanced knowledge of G-Suite and strong research skills.
Highly professional with a willingness to adapt to a constantly changing, customer-focused environment while maintaining strict adherence to Signifyd’s Security and Privacy policies.
Ability to maintain confidentiality and exercise discretion with sensitive information.
Advanced Excel skills, including pivot tables, lookups (XLOOKUP/VLOOKUP, INDEX/MATCH), conditional logic, data cleansing, and building or maintaining macros.
Exceptional attention to detail.
A team-player mentality and proactive attitude, with the ability to collaborate effectively within a team and independently.
Highly Desired
Experience in customer service, including direct interaction with merchants and end customers.
Experience in onboarding merchants and supporting them with configuring and setting up accounts.
Experience using a variety of payment platforms or processors across (e.g. Shopify, Stripe, PayPal, Adyen, Braintree)
Knowledge and experience using SQL and designing dashboards in Looker.
Fluent in Spanish
#LI-Remote
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: United States
Location & Work Arrangement
Costa Mesa, CA (On-site) preferred
Remote opportunities may be considered
for exceptionally strong candidates located elsewhere in the U.S.
Employment Details
Contract:
6 months, with potential for extension or conversion to a permanent position
Target Bill Rate:
Up to $120/hour
Requirements
Must be a
U.S. Citizen
Must be
eligible to obtain and maintain a Top Secret security clearance
What You'll Do
· Own thermal design and analysis for integrated hardware products, including drones, aircraft, missiles, or related defense systems.
· Use first-principles engineering judgment to determine the right level of analysis for each design decision, including hand calculations, spreadsheets, MATLAB / Python models, FEA, and CFD.
· Define thermal architectures that can withstand rugged environments, demanding flight envelopes, and operational edge cases, including hot, cold, transient, and mission-specific thermal conditions.
· Partner with electrical, mechanical, aerospace, software, and systems engineers to document power dissipation, operating modes, thermal constraints, and design tradeoffs.
· Build and maintain thermal FEA / CFD models to predict system performance, establish design limits, and define red / yellow operating thresholds for test and field use.
· Define and execute prototype builds and thermal tests, including CAD support, sensor selection, DAQ setup, data post-processing, and results documentation.
· Present thermal status, risks, tradeoffs, timelines, and recommendations in internal design reviews and customer-facing technical reviews.
· Develop internal tools, workflows, or analysis methods that improve speed, consistency, and quality of thermal decision-making.
· Support failure reviews and root-cause investigations using test data, thermal analysis, and first-principles reasoning.
Required Qualifications
· MS or PhD in Mechanical Engineering, Aerospace Engineering, Applied Physics, or a related field with a focus on heat transfer, fluid dynamics, thermal sciences, or thermal systems.
· 5+ years of experience designing, analyzing, or validating thermal systems for integrated hardware products.
· Strong first-principles understanding of heat transfer and fluid dynamics, including conduction, convection, radiation, fluid flow, and transient thermal behavior.
· Experience supporting thermal design for aerospace, aircraft, rocket, missile, UAV, defense, or other high-performance hardware systems.
· Experience using thermal analysis, modeling, simulation, and/or physical test data to drive design decisions for passive or active thermal management systems.
· Ability to communicate technical tradeoffs clearly across engineering, program, and customer stakeholders, and ability to obtain and maintain a U.S. Top Secret security clearance.
Preferred Qualifications
· Experience with thermal analysis tools such as STAR-CCM+, ANSYS, Icepak, Flotherm, or comparable FEA / CFD platforms.
· Experience using MATLAB, Python, spreadsheets, or similar tools for first-order thermal modeling, transient analysis, or engineering trade studies.
· Experience designing thermal hardware such as heat sinks, cold plates, fans, pumps, heat exchangers, thermal interface materials, liquid cooling systems, or air-cooling systems.
· Experience planning or executing thermal tests, including sensor selection, data acquisition, data post-processing, and correlation of test results to analysis.
· Experience with SolidWorks, Siemens NX, or comparable CAD tools.
· Experience supporting formal design reviews, customer reviews, flight test, qualification testing, or fielded hardware.
· Experience developing reusable analysis tools, automation workflows, reduced-order models, or other methods that improve analysis speed and consistency.
· Strong motivation to support Client’s mission of defending the United States and allied partners.
Location: Remote
Workplace: remote
As a Virtual Care Advocate, you are the front door to virtual care at Included Health functioning much like the front desk of a medical office. You will be the first point of contact for members across phone and messaging channels, helping them navigate our app, answer healthcare questions, and connect them to the right services based on their Health Plan or Client package types.
This team supports multiple areas of the member experience, and is expected to show up fully within the Tier 1 scope to deliver a seamless, member-first experience at every interaction. You will be responsible for resolving member needs at first touch whenever possible, gathering accurate information, and documenting clearly. When a situation requires escalation to another support team, you will identify the appropriate handoff flow whether to Technical Support or downstream teams such as Virtual Care Support, Quality, Imaging or Referrals teams.
Core responsibilities include account in troubleshooting and scheduling support, eligibility and coverage troubleshooting, provider documentation, prescription, lab, imaging and referral status inquiries.
This role is an individual contributor and will report into the Supervisor, Virtual Care Advocacy Operations.
The start date for this role is 1/11 and the offering rate is $21/hr.
Responsibilities:
Serve as a first-contact support advocate for members across Virtual Care and Core interactions.
Handle inbound calls, messaging, and standard support needs with accuracy, empathy, and urgency.
Resolve routine virtual-care member issues end to end whenever they fall within Tier 1 General scope.
Gather complete and relevant details to understand the member’s needs before determining next steps.
Document interactions clearly, accurately, and completely in required systems.
Use established SOPs, knowledge resources, workflow guidance, and approved job aids to support issue resolution.
Use Care App, Athena, Hub, CXone, and other approved tools to complete trained workflows accurately.
Create or update cases correctly for Tech support, Quality, VCS, imaging/referral, and medical-records-related workflows when required.
Capture clear case descriptions, troubleshooting steps already taken, and the correct case type, subtype, and channel fields when escalation is needed.
Reinforce a seamless member experience during handoffs by setting expectations clearly and minimizing friction.
Flag recurring issues, workflow gaps, or member pain points to supervisors.
Recommend ways the team can improve the member experience based on recurring support patterns.
Acknowledge members’ rights on confidentiality issues, maintain member confidentiality at all times, and follow HIPAA guidelines and regulations.
Maintain quality, productivity, attendance, and schedule adherence expectations.
Participate in onboarding, training, calibration, and ongoing skill development.
Required Qualifications:
2+ years of experience in customer service, member support, advocacy, healthcare operations, or contact center environments, including handling customer or member inquiries via voice and/or chat.
Strong verbal and written communication skills, including accurate spelling and grammar.
Strong de-escalation, listening, and problem-solving skills.
Ability to manage multiple workflows and systems while maintaining accuracy.
Strong attention to detail in documentation and follow-through.
Ability to follow defined workflows while applying sound judgment.
Comfort working in a fast-paced service environment with performance expectations.
Ability to deliver a compassionate, professional, and member-first experience.
Proficiency with technology, including web-based systems, smartphones/apps, Google apps, and customer relationship management software.
Familiarity with VoIP phone systems such as CXone and comfort communicating on the phone for the majority of the workday.
Ability to learn and apply workflow-specific guidance for virtual care scheduling, eligibility troubleshooting, case creation, provider document handling, Rx/lab status, and imaging/referral support.
Preferred Qualifications:
Experience in healthcare, virtual care, care navigation, or advocacy support.
Experience supporting phone-based member interactions.
Familiarity with documentation standards, case notes, and escalation workflows.
Experience working across multiple tools and knowledge resources in a live service environment.
Experience supporting members with complex or sensitive needs.
Familiarity with Hub, Care App, Athena, CXone, or similar service and workflow systems.
Physical/Cognitive Requirements:
Prompt and regular attendance at assigned work location.
Ability to remain seated in a stationary position for prolonged periods.
Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer, and other office-related equipment.
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force may be required.
Ability to interact with leadership, employees, and members in an appropriate manner.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Farmers Branch, TX
Brownsville, WI Corporate Office ; Milwaukee, WI
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридSan Francisco; Benefits and Perks (US Only) 💖
ГибридheadSan Francisco, California; New York, New York
Albuquerque, NM
San Francisco, CA | New York City, NY | Seattle, WA
seniorMassachusetts - Remote
УдалённоseniorRemote; Japan (Remote); Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Estonia (Remote); Singapore (Remote); Mexico (Remote); Portugal (Remote); USA (Remote); Israel (Remote); Kyrgyzstan (Remote); Bulgaria (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); Canada (Remote); South Africa (Remote); Brazil (Remote); Mauritius (Remote); UK (Remote); Romania (Remote); Cyprus (Remote); Malta (Remote); Latvia (Remote); Argentina (Remote); Bosnia and Herzegovina (Remote); Poland (Remote); Uruguay (Remote)
ГибридseniorLondon, United Kingdom
ГибридseniorBoston Office
ГибридseniorSan Francisco, California
leadSan Francisco, CA | New York City, NY | Seattle, WA
ГибридseniorAustin, United States
Brazil; São Paulo, Brazil;; We are happy to provide reasonable accommodations to candidates in need of individualized support during the
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