Location: India
ubject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica
Subject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: United States
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Role Overview:
We are looking for an experienced Head of Conversion Rate Optimization (CRO) to lead our conversion optimization strategy and improve the overall performance of our Direct-to-Consumer (DTC) e-commerce funnels.
Key Responsibilities:
Build and manage a structured CRO testing system to track experiments, hypotheses, results, and key learnings.
Analyze the entire customer journey, from landing pages to checkout, to identify conversion bottlenecks and optimization opportunities.
Develop and prioritize a CRO roadmap focused on improving conversion rate, Average Order Value (AOV), and revenue per session.
Plan, execute, and analyze A/B tests and other experiments to continuously improve funnel performance.
Work closely with developers and graphic designers to implement landing page improvements, checkout optimizations, and other CRO initiatives.
Optimize product pages, landing pages, offers, upsells, and checkout flows to improve the customer experience and maximize revenue.
Monitor experiment performance, evaluate results, and turn successful tests into actionable improvements.
Balance conversion-focused strategies with brand consistency and a seamless customer experience.
Eventually recruit, manage, and lead a team of CRO specialists, establishing workflows and performance expectations.
Requirements
Proven experience in Conversion Rate Optimization (CRO), preferably in a leadership or senior-level position.
Strong background in Direct-to-Consumer (DTC) and direct-response marketing, with hands-on experience optimizing e-commerce funnels.
Previous experience working with supplement, health and wellness, or beauty brands. Supplement industry experience is strongly preferred.
Demonstrated success improving conversion rates, Average Order Value (AOV), and revenue per session through structured experimentation.
Hands-on experience planning, executing, and analyzing A/B tests and other CRO experiments.
Strong understanding of funnel analytics, customer behavior, landing page optimization, and checkout performance.
Experience collaborating directly with developers to implement and launch CRO tests.
Ability to work closely with graphic designers to translate optimization strategies into effective visual experiences.
Strong analytical and problem-solving skills, with the ability to identify performance bottlenecks and prioritize high-impact opportunities.
Experience building testing frameworks, maintaining experiment documentation, and turning insights into actionable improvements.
Preferred Qualifications
Experience with CheckoutChamp or similar checkout and funnel optimization platforms.
Previous experience hiring, managing, or leading CRO specialists.
Familiarity with brand building and balancing direct-response marketing strategies with long-term brand positioning.
Experience scaling CRO processes within high-growth DTC e-commerce businesses.
Familiarity with analytics and experimentation tools used to track funnel performance and measure test results.
Benefits
Remote Working for a US Company
Competitive Salary
Location: Milan, Italy
Are you ready to grow with the world’s largest law firm? Join Dentons Italy Team today.
For our Tax Team in Milan, we are searching for talented and highly motivated recent graduates in Law or Economics.
Dentons offers a diverse range of activities in a dynamic work environment, practice-oriented training in an international context and the opportunity to gain 360 degree work experience. Dentons is not only the largest law firm in the world, providing quality and value to clients, but it is also a world-class firm of high profile professionals.
Dentons is a leader in the Acritas Global Elite Brand Index, winner of the BTI Client Service 30 Award and recognized by leading business and legal publications for its innovations in client service, including the founding of Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and talents challenge the status quo to promote client interests. We are always looking for the best professionals.
Our DNA is made up of talent, innovation and passion.
Requirements
Italian Law or Economics Degree achieved within the last 6 months the latest and with a minimum score of 105/110.
You have had an experience abroad (e.g.: Erasmus).
High legal knowledge.
High level of English (Certificate C1). Other foreign languages are a plus.
Vocation and motivation for practicing the legal profession.
Global mindset.
You are able to adapt to an international environment and eager to grow both professionally and personally with us.
Proficient use of Microsoft Office and familiarity with IT tools.
Benefits
Enrollment in the firm's training plan.
Competitive remuneration.
A clearly structured career path.
You will have access to Daisy, Dentons' proprietary AI tool.
You will work closely with professionals who are recognized among the best in their areas of practice, in an international and stimulating working environment.
We offer half a year of permanence in the firm (6 months of internship). After this period of internship, you could be confirmed as a Trainee and have access to the following benefits:
- Welfare program.
- Personal Budget for Training.
- Agile Working (as per internal policy).
- Opportunity to perform pro bono legal assistance.
- Involvement in corporate events (e.g. annual Fee Earners Retreat).
About us
Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you.
www.dentons.com
Location: Milan, Italy
Are you ready to grow with the world’s largest law firm? Join Dentons Italy Team today.
For our Public Procurement Law Team (Public Law & Regulatory Department) in Milan, we are searching for a talented and highly motivated Law student for a 6-month curricular internship.
Dentons offers a diverse range of activities in a dynamic work environment, practice-oriented training in an international context and the opportunity to gain 360 degree work experience. Dentons is not only the largest law firm in the world, providing quality and value to clients, but it is also a world-class firm of high profile professionals.
Dentons is a leader in the Acritas Global Elite Brand Index, winner of the BTI Client Service 30 Award and recognized by leading business and legal publications for its innovations in client service, including the founding of Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and talents challenge the status quo to promote client interests. We are always looking for the best professionals.
Our DNA is made up of talent, innovation and passion.
Requirements
You are a 5th year Law student with strong motivation for practicing the legal profession.
You have had an experience abroad (e.g.: Erasmus).
High legal knowledge.
High level of English (B2-C1 level).
Global mindset.
Proficient use of Microsoft Office and familiarity with IT tools.
Benefits
We offer a 6-month paid internship which will allow you to understand how a Law Firm works, with particular reference to the Public Law & Regulatory Team.
You will have the chance to participate in work groups and to support the designated lawyer in the regulatory and jurisprudential research related to the practice area.
You will work closely with professionals who are recognized among the best in their areas of practice, in an international and stimulating working environment.
About us
Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you.
www.dentons.com
Diversity & Inclusion
Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture, which respects individual differences.
We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons.
Location: London, UK
DataArt’s Travel, Transportation & Hospitality Practice is looking for a client-facing professional. The role connects advanced AI tools to real business impact and involves working with client account teams and the AI + Data Lab across 50+ active travel accounts to find high-value use cases, prototype fast, validate with stakeholders, and drive adoption from C-suite to delivery teams.
The role covers the journey from prototype to production. You will define how solution quality is measured once a solution is live and design for the controls enterprise clients operate under.
Lead ideation and scoping of AI and ML proofs of concept with client account leaders
Prototype AI features such as copilots, NLP services, and recommender systems
Own the full lifecycle from internal demo and stakeholder validation to client presentation and the path to production
Direct internal teams to execute with clarity, velocity, and alignment
Build GenAI applications using RAG variations, agentic and hybrid models, cloud AI services, LLM APIs, vector search, and agentic SDKs
Integrate AI solutions with Snowflake and Databricks
Define how solution quality is measured in production through evaluation sets, accuracy checks, groundedness checks, drift detection, human in the loop checkpoints, and audit records
Define reusable AI building blocks and travel specific agent scaffolds for internal delivery practices
Shape internal best practice for GenAI across delivery
Embed AI into client products and operations for personalization, crew operations, service automation, disruption handling, post booking servicing, reconciliation, and refunds
Run workshops with client teams and business leaders
Act as a translator and evangelist for responsible AI adoption and ROI
Hands on experience with AI services from at least one major cloud such as Azure, AWS, or GCP
Experience designing and implementing RAG based applications
Experience taking AI solutions beyond pilot into production
Experience validating AI solution performance before go live and monitoring it after release
Practical understanding of AI evaluation including defining workflow correctness, building test sets, and measuring accuracy and groundedness
Strong background with Snowflake and or Databricks for data engineering and AI pipelines
Proven success leading client facing proofs of concept or MVPs from inception to delivery at Director level or above
Ability to turn ambiguous business goals into scoped, testable, and scalable initiatives
Fluency in open source versus commercial model tradeoffs and cost efficient architecture
Prior exposure to the travel, transportation, or hospitality sector
Experience with vector databases
Experience with context engineering
Experience with orchestration frameworks such as LangChain or Semantic Kernel
Familiarity with fine tuning and understanding of when it is worth the effort
Experience with agentic loop engineering
Experience with AI observability or evaluation tooling
Awareness of responsible AI practices including fairness, explainability, and usage boundaries
Location: Philippines
You
You have a strong technical background, a passion for technology, and hands-on experience in SaaS and IT sales. You love solving complex technical challenges, bridging the gap between technical and non-technical stakeholders, and helping customers find the right solutions. If you’re excited by the idea of being at the intersection of technology and sales, we want to meet you!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Technical Sales Specialist, you will leverage your technical background and sales expertise to engage customers, deliver tailored technical solutions, and close deals. You’ll be responsible for understanding customer needs, conducting live product demonstrations, and driving sales growth. This role requires a blend of sales acumen and technical knowledge to ensure customers are equipped with the right solutions for their business.
Job Responsibilities:
Lead technical product demonstrations, offering detailed insights into our data integration solutions and related technologies.
Meet monthly, quarterly, and yearly sales targets, with a focus on SaaS and IT solutions.
Collaborate across teams to ensure the highest level of customer support and alignment with our solution sales strategy.
Identify opportunities to enhance customer engagement and boost sales of DBSync products.
Stay updated on the latest product features, industry trends, and developments in SaaS, data integration, and IT solutions.
Address customer inquiries and provide technical expertise to resolve product-related issues.
Generate new leads and close sales through demonstrations, outreach, and relationship-building.
Work closely with professional services and customer support teams to ensure seamless customer experiences.
Continuously enhance your technical sales skills through training and self-learning.
Skills and Qualifications:
3+ years of experience in software SaaS or IT sales, with a strong technical background.
Solid understanding of B2B sales, particularly in the SaaS or tech industry.
Ability to convey technical information clearly and effectively to both technical and non-technical stakeholders.
Experience in selling data integration, cloud, or SaaS-based solutions is highly preferred.
Strong problem-solving skills, with a passion for technology and innovation.
Tech-savvy, with the ability to map technology to business needs and outcomes.
Familiarity with Salesforce CRM or similar platforms is a plus.
Excellent communication, presentation, and negotiation skills.
Self-motivated and able to thrive in a fast-paced environment.
MBA preferred but not required.
Experience with AI‑enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement.
Job Location:
Philippines (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Austin, United States; West Lake Hills, United States; Wells Branch, United States; Buda, United States; Bee Cave, United States; Manor, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Egypt
Cincom is bringing its Level 1 support together into one 24/7 cross-product Support function, reporting directly to the COO. It covers all of our product lines, including CPQ, Eloquence, and Cincom Smalltalk, Mantis, Supra and Control, and more, and the customer environments we host and manage.
Today, Level 1 support works differently from one product to the next. Processes, tools and standards vary, and too much depends on a few people who know a product inside out. We want one modern, professional support function that runs around the clock and that customers experience the same way, whichever product they use.
We are looking for someone to build it and lead it. You will set the operating model, bring the team together, own escalations through to resolution, and put the tooling, processes and measures in place to run Support as a true 24/7 value added service. It is a leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts.
KEY RESPONSIBILITIES
Team Leadership & People Management
Lead the Level 1 support team, and the senior Hosted Services roles that reports to you, and build Level 2 knowledge over time.
Hire, develop and coach the team, and cross-skill people across products so we are not reliant on any one person.
Set clear objectives, give regular feedback, and build a team that takes ownership of the customer's problem.
Building a 24/7 Support Function
Design and run Support as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments.
Build follow-the-sun and out-of-hours models that make good use of the team across time zones, without burning people out.
Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation.
Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support.
Work with the Hosted Services team to build. Managed Services approach for our hosted platforms
Escalation Management to Level 2 and 3
Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables.
Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover.
Track every escalated issue through to resolution, keep customers informed, and chase when timescales slip.
Review escalation trends with the product heads, push recurring issues back for permanent fixes, and make sure what we learn is captured in the knowledge base.
Hosted Services
Hold overall accountability for support of the customer environments Cincom hosts and manages, delivered through the senior Hosted Services roles.
Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service.
Tooling, Automation & AI
Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required.
Build and maintain a knowledge base (working with Cincom AI tools) that customers and the team actually use and expand self-service where it saves everyone effort.
Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers.
Performance, Reporting & Compliance
Set and track SLAs and internal service levels for response and resolution, by severity.
Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, not just ticket status, and review them monthly with the COO.
Lead the response to major incidents, with clear and timely communication to customers following a well-documented process.
Make sure support processes provide the evidence we need for ISO 27001 and SOC 2 and support our obligations to customers in regulated sectors.
Requirements
Mandatory Experience
Experience leading Level 1 and Level 2 support for enterprise software customers, ideally across more than one product.
A track record of building or reshaping a support function, not only running an existing one.
Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models.
Experience managing escalations into engineering teams and holding them to agreed timescales.
Experience running SLA-based support for business-critical customer systems.
Technical Knowledge
Strong grounding in incident, problem and change management (ITIL or equivalent).
Working understanding of hosted and cloud environments, Azure or similar, including monitoring and alerting and management of guaranteed up-time.
Comfortable with service desk platforms, reporting and automation.
Leadership & Interpersonal Skills
Calm and clear with customers and senior colleagues, especially when things go wrong.
Uses data to manage performance and to make the case for change.
Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority.
Fluent Business English communication.
Desirable
Hands-on experience with Zoho Desk or a comparable service desk platform.
Experience introducing AI-assisted support, knowledge-centred support or self-service.
ITIL 4 certification.
Additional languages, particularly French, German, Italian.
Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2.
WHY THIS ROLE
This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional support service that customers value.
The role is remote and the location is open. Because Support will run 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers.
WHAT SUCCESS LOOKS LIKE
First 3 Months
A clear picture of how support works today across every product, with the main gaps and risks identified.
One triage and escalation process agreed and live across all products.
A plan for 24/7 coverage agreed, and baseline metrics in place in Zoho Desk.
By 12 Months
Support running as a 24/7 service, with SLA and trend reporting by product, customer and region.
Measurable improvement in response times, resolution times and customer satisfaction.
Fewer avoidable escalations to Level 2/3, and a team that can cover more than one product.
A working knowledge base, and AI-assisted Level 1 support live on at least one product.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $2,900–$5,000 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Woburn, United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Salary: $45,000 base + uncapped commission. Most reps earn $55K-$70K in year one.
Role Type: Full-time
Location: Woburn, MA. On-site for your first 90 days, then hybrid
About the Company
Our client is one of the leading outsourced sales development companies in the United States, specializing in building and managing high-performing outbound sales teams for B2B technology companies.
They work with fast-growing startups and established global brands, including some of the biggest names in technology.
Why join this company?
Recognized on the Inc. 5000 list of America's fastest-growing private companies for five consecutive years.
Employee-owned company where team members share in the business's success.
Growing team of 170+ employees across Woburn, MA, and Fort Lauderdale, FL.
Strong promote-from-within culture, with career progression reviews at 90 days and six months.
Structured sales training, hands-on coaching, and opportunities to advance into senior sales positions.
This is an excellent opportunity to launch your career in B2B technology sales with a company that invests in developing its people.
Job Summary
We're hiring Entry-Level Sales Development Representatives (SDRs) to join a fast-growing, high-energy sales team in Woburn, Massachusetts.
No previous sales experience or college degree is required. However, previous customer-facing experience in retail, hospitality, customer service, or a similar environment is essential.
We're looking for confident, ambitious, and highly motivated individuals who enjoy speaking with people, thrive in competitive environments, and want to build a successful career in tech sales.
As an SDR, you'll conduct outbound cold calls to potential business customers on behalf of leading B2B technology companies. Your goal will be to connect with decision-makers, identify sales opportunities, and schedule qualified meetings for Account Executives.
You'll receive structured training, ongoing coaching, and the opportunity to earn uncapped commission while developing valuable sales skills.
If you're competitive, coachable, resilient, and excited about building a long-term career in sales, we'd love to hear from you.
Key Responsibilities
Conduct high-volume outbound cold calls to prospective business customers on behalf of B2B technology clients.
Identify and engage key decision-makers to generate new business opportunities.
Qualify prospects, understand their business needs, and schedule meetings for Account Executives.
Build rapport with prospects and confidently communicate product and service value propositions.
Research prospective customers and maintain accurate records of outreach activities in CRM systems.
Manage follow-ups and prospect interactions to maintain a consistent sales pipeline.
Collaborate with sales managers and team members to improve prospecting techniques and outreach strategies.
Participate in ongoing sales training, coaching sessions, and performance reviews.
Consistently work toward individual and team targets, including activity metrics and qualified meetings booked.
Requirements
Strong communication skills: Confident, articulate, and comfortable engaging with people over the phone.
Customer-facing experience: Previous experience in customer service, retail, hospitality, sales, or another customer-facing role is required.
Driven and competitive: Ambitious, energetic, goal-oriented, and motivated by performance-based rewards.
Coachable and resilient: Willing to learn, receptive to feedback, and comfortable handling objections and rejection.
Strong work ethic: Reliable, proactive, and able to perform in a fast-paced, target-driven sales environment.
Positive attitude: Enthusiastic, professional, and comfortable working collaboratively with a team.
On-site availability: Able to work full-time from the Woburn, MA office for the first 90 days before transitioning to a hybrid arrangement.
Nice to Haves
Previous B2C sales or telesales experience, especially candidates interested in transitioning into B2B technology sales.
Experience in commission-based roles, including door-to-door sales, solar sales, or cruise line sales.
Background in financial services or insurance, including financial advisors or independent insurance agents.
Recent graduates in business, finance, marketing, or related fields.
Previous B2B sales internships or exposure to outbound prospecting.
Familiarity with cold calling, lead generation, appointment setting, or CRM platforms.
Genuine interest in SaaS, technology, business development, or a long-term sales career.
Benefits
🚀 Opportunity to work with a growing, ambitious sales team.
🤝 Structured onboarding, hands-on support, and team collaboration.
💼 Long-term career opportunities with a high-growth business.
🏢 Collaborative, on-site working environment.
Location: Ukraine; Poland; Romania; Spain; Portugal; Croatia
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
We are looking for a
Senior ML & AI Engineer
to join us as part of our team.
About the role
PitchBook’s Machine Learning Engineer is responsible for using machine learning, statistical modeling, and natural language processing (NLP) to collect a high-volume of data for the PitchBook Platform and surface insights for the capital markets. This role will also serve as a resource and mentor for junior members of the team. A strong motivation to succeed is critical and everyone has the opportunity to shape the long-term direction of our team.
About the project
PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others. Features of PitchBook: Advanced search / Discovery & insights / Company profiles / Workflow & efficiency / Financials and many more.
Team
1 EM, 6 ML Engineers
Work Environment
The role offers a flexible work schedule, allowing you to adapt your working hours with the requirement to attend all team meetings. The team follows a Scrum-based Agile methodology.
As a qualified expert, You will
Work with GenAI & LLMs:
Design, develop, and fine-tune generative AI models using transformer architectures. Implement advanced techniques to create practical solutions for real-world challenges.
Use Modern Toolkits:
Leverage frameworks like LangChain, LangGraph, and LangSmith to build automated pipelines and intelligent agents. Integrate these tools with vector databases for efficient similarity search and real-time analysis.
Extract Data Insights:
Process and analyze large volumes of unstructured data using embeddings and statistical modeling to identify meaningful insights.
Build Scalable Systems:
Collaborate with cross-functional teams to create production-grade ML systems that handle real-time, high-volume data processing.
Mentor & Lead:
Act as a mentor for junior team members and stay updated on trends in Agentic AI, transformer models, and generative systems.
Collaborate &
Communicate
:
Work with Product and Engineering teams to improve data management and support innovation. Present complex analyses clearly and effectively.
Tech Stack & Focus Areas:
Work with generative AI and transformer models, integrating frameworks like LangChain, LangGraph, and LangSmith to automate workflows and build intelligent systems. Use PyTorch, Scikit-Learn, and Spacy to build NLP pipelines. Implement vector databases for high-dimensional data embeddings and develop hybrid models to extract insights from diverse data sources.
We’re looking for you if you have
Educational Background:
You hold a Bachelor’s or Master’s degree in Computer Science, Machine Learning, Statistics, or a related field.
Experience:
You bring 5+ years of production experience in the ML field, with a track record in developing transformer-based models and deploying them in scalable systems.
Technical Expertise:
Proficient in Python and machine and deep learning frameworks like TensorFlow, PyTorch, ScikitLearn, Spacy or other.
Experienced in natural language processing and modern LLM based techniques.
Experience with full ML lifecycle, data preprocessing, training, evaluation stages and monitoring techniques
Skilled with SQL and data extraction methods.
Innovative Thinker:
You thrive on solving complex problems and are always exploring new trends in Generative AI.
Collaborator & Communicator:
You’re an excellent communicator able to collaborate and express your thoughts in a professional manner to team members, other engineering teams and stakeholders.
Domain Knowledge:
Exposure to financial services, investment banking, venture capital, or private equity is nice to have.
Languages: English
—Upper-Intermediate or higher;
Ukrainian
—fluent/native
.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling client growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Enjoy the freedom of fully remote work with a flexible working schedule. Empower yourself with a stable workload and a stable income, supported by provided laptops and licensed software. We focus on lasting cooperation and unite result-oriented individuals who stand on a high-performance approach to work.
Embrace the opportunity for personal and professional growth
Benefit from performance and merit reviews, elevate your skills with personal development plans, and individual learnings through the corporate library, public speaking support, and more.
Be among like-minded people
Work with a team of one mind who cares about what they do and how they do. Collaborate with top-notch experts who are always ready to help and support you through any challenges. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values. Feel supported by your HR, and take advantage of our referral bonus program.
Interview steps
Interview with the recruiter
Technical interview (up to 90 min)
System Design interview (up to 45 min)
Behavioral Round with Product Manager (45 min)
Final interview with Engineering Manager (30 min)
Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Role
Establish, develop and lead the Middle East, Caspian & Asia engineering function across ES and IIS, implementing the global engineering operating model while maintaining responsive regional delivery.
Provide dedicated transformation leadership and remain the long-term regional owner of capability, standards adoption, engineering governance implementation and workforce development.
Translate globally defined standards, competency requirements and approval levels into consistent local practice.
Lead the assigned regional engineering team and own its training, development and competency readiness
Coordinate capability across countries and service lines and with other regional engineering leaders to enable agile delivery and global workforce flexibility.
Manage the regional technical authority process and access to appointed authorities.
Responsibilities
Implement the engineering transformation locally: establish the capability and workload baseline, assign process owners, clarify responsibilities and deploy approved procedures, review gates and readiness requirements.
Maintain a regional engineering delivery and capacity plan with operations, project and commercial leaders; match work to verified competence, secure checking capacity and escalate resource conflicts.
Embed engineering early in tendering, project planning, equipment preparation, mobilization and field handovers, supporting realistic technical commitments and effective delivery interfaces.
Ensure preparation, independent checking and approval responsibilities are explicit and recorded. Route high-risk or specialist decisions to appointed Technical Authorities and escalate unresolved technical / schedule conflicts to the Global Engineering Director.
Lead adoption of controlled documentation, shared templates, verified calculation methods and approved digital workflows; manage regional implementation of engineering process and tool improvements within the global strategy.
Implement the global competency framework and maintain regional team training and development plans aligned with competency gaps and delivery needs; coordinate structured training, mentoring and graduate rotations, develop multiskilling across relevant ES and IIS services and support succession planning.
Coordinate regional recruitment and capability development with regional leadership and HR.
Coordinate with other Regional Engineering Managers to share visibility of capacity, competencies and demand; agree cross-regional resource sharing, mobility and development opportunities to respond rapidly to changing priorities and provide global delivery flexibility.
Align assignments with verified competence and regional commitments, promote common methods and reuse of technical lessons, and feed improvement proposals into the global framework.
Monitor engineering quality, schedule adherence, readiness, rework, review turnaround and capability development; provide transparent regional delivery reports, risk escalation and corrective-action follow-up.
Apply EnerMech and client quality, health, safety and environmental requirements; ensure competent technical risk assessment, management of change and closure of engineering assurance findings.
Sustain regional ownership through routine governance, standards-adoption checks, training compliance and continuous improvement across onshore and offshore delivery.
Requirements
Experience:
normally 8–12+ years of relevant engineering experience, including at least 3 years in engineering leadership
Qualifications:
relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to discipline, plus demonstrated application.
Evidence:
implementation of standards and review processes; coordination of engineering resources; structured training / mentoring; and delivery across operations and project interfaces.
Competency:
Advanced leadership, planning and governance, with sufficient technical breadth to direct multidisciplinary ES / IIS support and recognize specialist limits.
Travel:
travel across Middle East, Caspian & Asia and collaboration with global teams as required.
Advanced functional leadership:
translate global direction into regional plans, clear ownership and sustained adoption.
Engineering governance:
understand technical assurance, codes, risk, change control and delegated approval boundaries without substituting management seniority for technical authorization.
Change implementation:
introduce common processes and digital tools while protecting capacity for current commitments.
Workforce and development:
plan capability and demand, structure mentoring and rotations, and maintain evidence-based competency and succession processes.
Matrix collaboration:
align global engineering and regional delivery stakeholders across countries, projects and service lines.
Business and data literacy:
interpret engineering delivery measures, scope, cost and commercial risk; explain constraints and make transparent recommendations.
Location: Serbia; Poland; Romania; Portugal; Spain; Bulgaria
Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation.
We are strengthening our commercial function and looking for a
Sales Effectiveness Manager
to raise the quality of every client conversation, from needs discovery to closing and repeat sales. This is a hands-on, senior individual contributor role with no direct reports.
Employment Type:
Full-time 8.30 am - 5 pm, NY (EST zone).
Remote work.
B2B contract (sole proprietorship status or corporate entity).
Key responsibilities:
Analyze performance
Review calls and messages, using CRM history and AI, to assess discovery, qualification, value presentation, objection handling and closing, and whether call goals are achieved.
Identify the root causes of performance gaps, set development priorities and pass process and CRM issues to the CRM & Sales Operations Manager.
Develop the team
Run one-to-one and team call reviews, live call observation and product knowledge checks.
Build development plans and train sales representatives in needs discovery, value presentation, objection handling, negotiation, closing and repeat sales.
Coach team leads to apply shared quality criteria with their teams.
Track whether new skills are used in real deals and whether repeated mistakes decline.
Sales standards and materials
Audit, write and update scripts, objection guides, contact quality criteria and product arguments; pilot them with the team and agree commercial rules with sales leadership.
Maintain the team skills map, call scorecard, list of common mistakes and a library of examples and exercises.
AI in sales work
Build AI workflows for call preparation and role-play practice with feedback against agreed criteria; train the team, monitor usage and maintain instructions and templates.
Requirements
5+ years of experience in sales enablement, sales coaching or sales development in a comparable market, including owning the development of the sales team’s skills, not only supporting it.
Hands-on experience bringing AI into a sales team’s daily work: building and testing the solution yourself, rolling it out and measuring the result; experience with any specific AI product is not required.
Experience with a complex physical product with a long sales cycle.
Strong understanding of phone and in-person sales; able to spot mistakes in calls and messages and link them to deal outcomes.
Experience training sales reps in needs discovery, value presentation, objection handling, negotiation, closing and repeat sales.
Experience coaching reps at different levels, checking that new skills are used in real conversations, and teaching team leads to coach.
Experience creating scripts and sales guides that reps can adapt to the client.
Confident use of CRM deal history and funnel data.
Strong analytical skills: sets measurable improvement goals, compares results fairly and draws careful conclusions from data.
Experience driving change through team leads without direct authority; clear writing; strong team player.
Fluent English (C1/C2)
Nice to have
Building an enablement function from scratch.
Experience managing a team of sales representatives.
Building a sales knowledge base from scratch.
Benefits
Competitive base salary + performance-based bonuses.
Full ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way.
Direct influence on how the sales team sells, with results visible in everyday conversations and deal outcomes.
Hands-on work with AI in real sales processes, not pilots that stay on paper.
Joining a highly professional and dynamic team.
Exciting experience working with prestigious clients in the US market.
Location: Colombia
You
You have a strong technical background, a passion for technology, and hands-on experience in SaaS and IT sales. You love solving complex technical challenges, bridging the gap between technical and non-technical stakeholders, and helping customers find the right solutions. If you’re excited by the idea of being at the intersection of technology and sales, we want to meet you!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Technical Sales Specialist, you will leverage your technical background and sales expertise to engage customers, deliver tailored technical solutions, and close deals. You’ll be responsible for understanding customer needs, conducting live product demonstrations, and driving sales growth. This role requires a blend of sales acumen and technical knowledge to ensure customers are equipped with the right solutions for their business.
Job Responsibilities:
Lead technical product demonstrations, offering detailed insights into our data integration solutions and related technologies.
Meet monthly, quarterly, and yearly sales targets, with a focus on SaaS and IT solutions.
Collaborate across teams to ensure the highest level of customer support and alignment with our solution sales strategy.
Identify opportunities to enhance customer engagement and boost sales of DBSync products.
Stay updated on the latest product features, industry trends, and developments in SaaS, data integration, and IT solutions.
Address customer inquiries and provide technical expertise to resolve product-related issues.
Generate new leads and close sales through demonstrations, outreach, and relationship-building.
Work closely with professional services and customer support teams to ensure seamless customer experiences.
Continuously enhance your technical sales skills through training and self-learning.
Skills and Qualifications:
3+ years of experience in software SaaS or IT sales, with a strong technical background.
Solid understanding of B2B sales, particularly in the SaaS or tech industry.
Ability to convey technical information clearly and effectively to both technical and non-technical stakeholders.
Experience in selling data integration, cloud, or SaaS-based solutions is highly preferred.
Strong problem-solving skills, with a passion for technology and innovation.
Tech-savvy, with the ability to map technology to business needs and outcomes.
Familiarity with Salesforce CRM or similar platforms is a plus.
Excellent communication, presentation, and negotiation skills.
Self-motivated and able to thrive in a fast-paced environment.
MBA preferred but not required.
Experience with AI‑enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement.
Job Location:
LATAM (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Bengaluru, India
You
You have a strong technical background, a passion for technology, and hands-on experience in SaaS and IT sales. You love solving complex technical challenges, bridging the gap between technical and non-technical stakeholders, and helping customers find the right solutions. If you’re excited by the idea of being at the intersection of technology and sales, we want to meet you!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Technical Sales Specialist, you will leverage your technical background and sales expertise to engage customers, deliver tailored technical solutions, and close deals. You’ll be responsible for understanding customer needs, conducting live product demonstrations, and driving sales growth. This role requires a blend of sales acumen and technical knowledge to ensure customers are equipped with the right solutions for their business.
Job Responsibilities:
Lead technical product demonstrations, offering detailed insights into our data integration solutions and related technologies.
Meet monthly, quarterly, and yearly sales targets, with a focus on SaaS and IT solutions.
Collaborate across teams to ensure the highest level of customer support and alignment with our solution sales strategy.
Identify opportunities to enhance customer engagement and boost sales of DBSync products.
Stay updated on the latest product features, industry trends, and developments in SaaS, data integration, and IT solutions.
Address customer inquiries and provide technical expertise to resolve product-related issues.
Generate new leads and close sales through demonstrations, outreach, and relationship-building.
Work closely with professional services and customer support teams to ensure seamless customer experiences.
Continuously enhance your technical sales skills through training and self-learning.
Skills and Qualifications:
3+ years of experience in software SaaS or IT sales, with a strong technical background.
Solid understanding of B2B sales, particularly in the SaaS or tech industry.
Ability to convey technical information clearly and effectively to both technical and non-technical stakeholders.
Experience in selling data integration, cloud, or SaaS-based solutions is highly preferred.
Strong problem-solving skills, with a passion for technology and innovation.
Tech-savvy, with the ability to map technology to business needs and outcomes.
Familiarity with Salesforce CRM or similar platforms is a plus.
Excellent communication, presentation, and negotiation skills.
Self-motivated and able to thrive in a fast-paced environment.
MBA preferred but not required.
Experience with AI‑enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement.
Job Location:
Bangalore (Remote)
Work Shift:
U.S Shift (6:30 PM IST to 3:30 AM CST)
Location: Stryków, Poland
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization.
We are focused on creating value where IT counts, join us!
Tasks and Responsibilities
provide technical and troubleshooting assistance related to computer hardware and software
second level technical support – calls/tickets/user interaction
Provide prompt responses to questions from employees as well as from client’s site
Documentation of problems and knowledge database creation
Provide hardware Asset information and appropriate reports and lists
Service Request Management, Access Management, User Management, Onsite Support
Right assignment and troubleshooting
Maintain accurate hardware and software inventory
Process Improvement activities
Consult with IT experts, if the appropriate course of action in unclear
Application of knowledge of overall systems and landscapes as appropriate
Good understanding and previous experience working in regulated environments (GxP)
Requirements
Language skills:
fluent English and Polish is required,
other languages are advantage
Willingness to participate in an
on-call
rotation, approximately one week per month.
IT Technical skills for Windows Systems, ThinClients (e.g. Dell, Igel, HP), IPC´s
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task handling multiple clients
Ability to work independently as well as willing to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is IT in your DNA?
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The Fivetran information security organization is a motivated and innovative team responsible for ensuring the continuous integrity, confidentiality, and availability of customers’ data. Our customers trust us with all their most sensitive information, and we consider maintaining that trust to be a critical, core component of our product and business. Fivetran is seeking a motivated candidate for a GRC Senior Engineer of the Security Team. The role requires a compliance-focused engineer with knowledge and expertise in building data sets that will be used to turn our compliance into a continuous data-driven function. The position reports to the Director, GRC.
Will build and own a security data lake that aggregates evidence and telemetry from across our environment, and use it to power continuous control monitoring (CCM) that replaces manual control testing with automation. You will also support core GRC operations, including internal and external audits, risk management, and vendor assessments. Acts as a subject matter expert within specific responsibility area(s) and applies internal audit best practices and keeps current with applicable rules and regulations for security compliance frameworks, as well as any authoritative pronouncements issued by relevant governing bodies. Advanced security risk or audit certifications are required and leading cybersecurity certifications are preferred.
This is a full-time position based out of our Denver
office
. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
AWS, GCP, Azure, Kubernetes, Secureframe, Wiz, GitHub
What You’ll Do
You will build and maintain a security data lake on Fivetran itself, using our own platform to centralize the data that powers continuous control monitoring.
Govern the lake itself: enforce data quality, retention, least-privilege access, and sensitive-data handling
Build compliance-as-code: automated evidence collection, continuous control monitoring, and policy-as-code checks across cloud (AWS, GCP, Azure), Kubernetes, CI/CD pipelines, identity, and SaaS systems
Integrate and extend GRC tooling and internal platforms with APIs, scripts, and workflows that replace manual audit work and give real-time visibility into control health
Support Fivetran's certifications and attestations: ISO 27001, ISO 27701, ISO 27017, ISO 27018, ISO 42001, PCI DSS, SOC 2, and HITRUST
Skills We’re Looking For
5+ years in GRC, security engineering, data engineering, or a related fieldUnderstanding and ability to perform control testing, documentation, and control design
Strong SQL and proficiency in Python (or similar) for automation and data transformation
Hands-on experience with a modern data stack (cloud warehouse/lake, ETL/ELT, orchestration, transformation tooling)
Experience automating control testing or replacing manual compliance processes with code-driven checks
Working knowledge of several of: ISO 27001 family, SOC 2, PCI DSS, HITRUST
Familiarity with cloud security controls in [AWS / GCP / Azure] and common SaaS security configurations
Ability to translate control language into technical tests, and technical results into audit-ready narratives
Clear written communication and comfort working across Security, IT, Engineering, Legal, and Finance
Bonus Skills
Experience in dealing with external audits
Professional audit or information security certifications preferred (CISA, CISSP, AWS, SANS GIAC, etc.).
An understanding of control frameworks Fivetran follows: SOC 1/2, PCI-DSS, ISO 27001, NIST 800-53, ISO 27017, ISO 27018, ISO 27701, ISO 42001, HITRUST, FedRAMP
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$148,788
—
$185,984.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The Fivetran information security organization is a motivated and innovative team responsible for ensuring the continuous integrity, confidentiality, and availability of customers’ data. Our customers trust us with all their most sensitive information, and we consider maintaining that trust to be a critical, core component of our product and business. Fivetran is seeking a motivated candidate for a GRC Senior Engineer of the Security Team. The role requires a compliance-focused engineer with knowledge and expertise in building data sets that will be used to turn our compliance into a continuous data-driven function. The position reports to the Director, GRC.
Will build and own a security data lake that aggregates evidence and telemetry from across our environment, and use it to power continuous control monitoring (CCM) that replaces manual control testing with automation. You will also support core GRC operations, including internal and external audits, risk management, and vendor assessments. Acts as a subject matter expert within specific responsibility area(s) and applies internal audit best practices and keeps current with applicable rules and regulations for security compliance frameworks, as well as any authoritative pronouncements issued by relevant governing bodies. Advanced security risk or audit certifications are required and leading cybersecurity certifications are preferred.
This is a full-time position based out of our
Oakland office
. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
AWS, GCP, Azure, Kubernetes, Secureframe, Wiz, GitHub
What You’ll Do
You will build and maintain a security data lake on Fivetran itself, using our own platform to centralize the data that powers continuous control monitoring.
Govern the lake itself: enforce data quality, retention, least-privilege access, and sensitive-data handling
Build compliance-as-code: automated evidence collection, continuous control monitoring, and policy-as-code checks across cloud (AWS, GCP, Azure), Kubernetes, CI/CD pipelines, identity, and SaaS systems
Integrate and extend GRC tooling and internal platforms with APIs, scripts, and workflows that replace manual audit work and give real-time visibility into control health
Support Fivetran's certifications and attestations: ISO 27001, ISO 27701, ISO 27017, ISO 27018, ISO 42001, PCI DSS, SOC 2, and HITRUST
Skills We’re Looking For
5+ years in GRC, security engineering, data engineering, or a related fieldUnderstanding and ability to perform control testing, documentation, and control design
Strong SQL and proficiency in Python (or similar) for automation and data transformation
Hands-on experience with a modern data stack (cloud warehouse/lake, ETL/ELT, orchestration, transformation tooling)
Experience automating control testing or replacing manual compliance processes with code-driven checks
Working knowledge of several of: ISO 27001 family, SOC 2, PCI DSS, HITRUST
Familiarity with cloud security controls in [AWS / GCP / Azure] and common SaaS security configurations
Ability to translate control language into technical tests, and technical results into audit-ready narratives
Clear written communication and comfort working across Security, IT, Engineering, Legal, and Finance
Bonus Skills
Experience in dealing with external audits
Professional audit or information security certifications preferred (CISA, CISSP, AWS, SANS GIAC, etc.).
An understanding of control frameworks Fivetran follows: SOC 1/2, PCI-DSS, ISO 27001, NIST 800-53, ISO 27017, ISO 27018, ISO 27701, ISO 42001, HITRUST, FedRAMP
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$158,707
—
$198,383.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
УдалённоBrazil; Argentina; Colombia; Mexico; Chile; Costa Rica
УдалённоheadUnited States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
middleAbu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities