Вакансии

Чем предстоит заниматься: Проектирование и разработка новых микросервисов и бизнес-логики. Оптимизация производительности существующих компонентов системы, работа с высоконагруженными участками кода.

Обязанности: проектирование и разработка автоматических тестов с использованием Python/PyTest;

• Разрабатывать ядро прокси, управлять соединениями и жизненным циклом сессий. • Оптимизировать latency, throughput и потребление памяти, устранять блокировки и паузы GC.

Наши ожидания: — Образование в сфере кибербезопасности или информационных технологий (от 3-4 курса обучения); — Знание принципов сетевого взаимодействия (модель OSI и TCP/IP); — Понимание работы технологий VLAN, DHCP, VPN, DNS, NAT; — Навыки работы с ОС семейства Windows/Linux; — Хорошие коммуникативные навыки, грамотная устная и письменная речь; — Самостоятельность и проактивность, высокое внимание к деталям, умение планировать задачи и соблюдать сроки. Будет плюсом: — Опыт работы в IT, опыт профильной работы по кибербезопасности; — Понимание принципов работы средств защиты информации; — Знание принципов организации технической поддержки; — Понимание принципов работы ITSM систем; — Знание принципов ITIL.

cоздавать и развивать сервисы SOC; формировать IR команды;

Проводить офлайн-занятия в учебном центре. Обучать студентов основам информационной безопасности и кибербезопасности.

Компания «Группа Астра» — один из лидеров российской IT-индустрии, ведущий производитель программного обеспечения, включая защищённые операционные системы и платформы виртуализации. Флагманский продукт — ОС семейства Astra Linux, разрабатываемая с 2008 года. В штате более 2300 сотрудников. Миссия компании — обеспечить технологический суверенитет России и её лидерство в мировой IT-индустрии. Termidesk VDI — мультиплатформенный продукт для безопасной удалённой работы, позволяющий создавать виртуальные рабочие места на любых платформах виртуализации и управлять жизненным циклом виртуальных машин. Задачи: — Изучение продуктов ГК Астра — Проведение установки ПО Termidesk на площадках интеграторов и заказчиков (удалённо либо с выездом на место) — Анализ и моделирование нестандартных кейсов интеграции Termidesk с ИТ-инфраструктурой потенциальных заказчиков Требования: — Опыт работы с платформами виртуализации на базе qemu/kvm/libvirt (Openstack / ПК СВ Брест /oVirt/zVirt) — Понимание принципов работы VDI — Понимание работы протоколов SPICE / VNC / RDP — Опыт работы с bash / shell / python / powershell — Знание Linux (Astra Linux / Debian / CentOS) на уровне администратора — Опыт администрирования продуктов Microsoft (AD, RDS) — Опыт работы с PostgreSQL — Понимание принципов работы сетевых служб (TCP/IP / DHCP / DNS) Будет плюсом: — Опыт администрирования Apache, Nginx, postgres, HAProxy, LDAP, Kerberos — Опыт в настройках отказоустойчивости с применением Keepalived, Open vSwitch — Опыт работы с ansible, Puppet, Foreman, Vagrant, Terraform, docker — Опыт автоматизации типовых процессов администрирования Linux — Опыт работы с платформами мониторинга (Zabbix, Graphana, Prometheus) Условия: — Уверенность в будущем — Стабильный и прозрачный "белый" доход, полноценный соцпакет — График в твоем ритме: начинать рабочий день можно в удобное время по согласованию с руководителем — Забота о здоровье: оформление полиса ДМС со стоматологией

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - IT Engineer - Location: Espoo, Finland - Department: IT Service & Operations - Reports to: IT Support and Assets Lead - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   As an IT Engineer you will provide critical IT support and administration for our global workforce, ensuring operational continuity with a specialized focus on endpoint management, access control, and our audiovisual solutions. As a key member of our global IT team, your primary function is to support our worldwide operations. You will be responsible for ensuring the reliability of our daily IT systems, operating and maintaining our AV and meeting room solutions, and assisting users globally. You will have previous IT experience and be capable of handling a variety of technical challenges within our established systems. In this role, you will blend dedicated endpoint and Identity & Access Management (IAM) operations with broader support duties, ensuring smooth and secure workflows for our global workforce.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Global IT Support: Serve as a central pillar of our global IT operations by handling and resolving daily support requests, troubleshooting access, endpoint, and secure communication issues for staff worldwide. - VIP & Executive Support: Act as a trusted point of contact for VIP and executive support requests, providing rapid response times and prioritized resolution to keep leadership productive and business-critical activities uninterrupted. - Maintain Secure Communications Uptime: Operate, support, and troubleshoot our secure communications platforms and associated endpoint configurations to ensure continuous, encrypted, and reliable communication for critical operations. - Meeting & AV Solutions: Operate, support, and troubleshoot our meeting room and audiovisual (AV) solutions to ensure reliable, high-quality collaboration for local and global meetings. - Endpoint & Lifecycle Operations: Execute device provisioning workflows, apply standard MDM configurations, and ensure patching compliance across our hardware fleet (Windows, macOS, Linux) using established procedures. - Identity & Access Management (IAM): Administer daily user access, SSO assignments, and permissions management for local and global operations, primarily utilizing Okta. - Site Documentation: Create and maintain clear operational documentation for secure communications procedures, MDM configurations, and common issue resolutions.   WHAT WE’RE LOOKING FOR Must haves: - Previous experience in a hands-on IT support, systems administration, or IT engineering role. - Solid troubleshooting skills across multiple operating systems, specifically Windows, macOS, and hands-on experience working with Linux environments, including command-line administration, configuration, and troubleshooting. - Practical experience operating modern endpoint management tools (e.g., Intune, Kandji, Workspace One, Puppet, Ansible). - Familiarity with identity and access management (IAM) platforms; specific experience with Okta is highly desirable. - Proven experience working with complex AV and meeting room solutions (e.g., Logitech, Microsoft Teams Rooms, Crestron, Q-SYS, Extron), including setup, support, and troubleshooting; experience with custom-built AV setups for large event spaces is highly appreciated. - Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, VPNs) and experience troubleshooting secure network connectivity issues. - Experience working with an enterprise IT Service Desk ticketing system. - Ability to handle VIP support requests with urgency, discretion, and a strong service mindset, delivering speedy response times under pressure. - Ability to manage daily operational priorities and communicate technical concepts clearly to non-technical users.   Nice to haves: - Experience with ITSM tools such as Jira Service Management, ServiceNow, or Freshservice, including working to SLAs. - ITIL Foundation certification or a good understanding of ITIL practices (incident, request, and problem management). - Experience running onboarding and offboarding for new and departing employees, including hardware setup and account handover. - Hands-on experience with hardware troubleshooting, repairs, and managing IT asset inventory.   APPLICATION PROCESS - TA Screen (30 mins) - Interview with hiring manager (60mins) - Interview with Stakeholder team (30 min) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Задачи: — Поддерживать стабильную работу Kubernetes-кластера и обеспечивать высокую доступность сервисов — Проектировать и внедрять решения по управлению инфраструктурой (IaaC: Ansible, Terraform) — Разрабатывать и поддерживать CI/CD процессы — Управлять жизненным циклом приложений в Kubernetes (установка, обновление, масштабирование) — Обеспечивать безопасность инфраструктуры и сервисов — Проводить диагностику и устранять инциденты — Работать над улучшением производительности и оптимизацией ресурсов — Настраивать системы мониторинга и логирования — Интегрироваться с облачной инфраструктурой (создание, удаление, изменение ресурсов) Требования: — Понимание CI/CD, умение настраивать пайплайны в Jenkins, GitLab CI (или GitHub Actions) — Уверенная работа с Git (Git Flow) — Создание и управление контейнерами (Docker, Docker Compose) — Знание Linux (bash-скрипты, администрирование) — Понимание основ сетей: TCP/IP, DNS, HTTP/HTTPS, VPN, балансировка нагрузки — Работа по принципу Infrastructure as a Code — Администрирование Kubernetes: разворачивание кластеров (kubespray, kubeadm, вручную), знание компонентов (etcd, kube-apiserver, kubelet, CNI, ingress-контроллеры), устранение проблем — Управление инфраструктурой через Terraform — Автоматизация конфигурации серверов через Ansible — Установка приложений в Kubernetes через Helm — Опыт работы с облачными провайдерами (AWS, GCP, Azure, Cloud.ru) — Настройка систем мониторинга и логирования (Prometheus, Grafana, Loki, ELK) Будет плюсом: — Опыт работы с VictoriaMetrics — Глубокие знания CNI и ingress-контроллеров Условия: — Конкурентная зарплата с годовой премией (обсуждается на собеседовании) — Официальное оформление в российскую ИТ-компанию с аккредитацией — Бонусы: ДМС, бесплатная подписка «СберПрайм+», скидки на изучение английского, бесплатный фитнес в офисе или скидки на абонементы, скидки от партнёров Сбера, корпоративная пенсионная программа — Льготная ипотека в Сбере — Удобный формат работы: удалённо или в гибридном формате, «короткая» пятница

обеспечивать работоспособность сетевых средств защиты класса NGFW различных производителей и Secure DNS; решать инциденты и обрабатывать обращения от пользователей и смежных команд;

— Управление доступами и Data Governance; — Оценка рисков, моделирование угроз и реагирование на инциденты (SIEM/SOAR);

— поддерживать и развивать Linux-инфраструктуру; — обеспечивать стабильность серверов, прокси и CDN;

Самостоятельное выявление угроз, анализ рисков, расследование инцидентов и внедрение технических мер защиты. • Опыт в Cybersecurity / Information Security от 3 лет.

Location: Istanbul Workplace: onsite Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник систем безпеки. Продуктам Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 дротових і бездротових пристроїв для захисту від вторгнення, а також відеоспостереження, пожежної безпеки та комфорту й автоматизації. Наша компанія — українська історія успіху і місце неймовірної сили та енергії. Процес виробництва забезпечують п’ять департаментів: SMT-монтажу, монтажу, напівфабрикату, тестувань та готового продукту. А також експериментально-технологічний відділ та відділ контролю якості. На виробництві встановлено сучасні SMT та конвеєрні лінії, автоматизовано ключові процеси і постійно нарощуються потужності. Ми прагнемо до повної відповідності європейським стандартам, тому забезпечуємо вам достойні умови праці, можливості розвитку та фінансову стабільність. Обов’язки: Управління обліковими записами користувачів, правами доступу та ролями в системах 1С та SAP. Тісна співпраця з внутрішніми відділами для оцінки, аналізу та формалізації їхніх вимог до програмного забезпечення, модулів та IT-інфраструктури. Налаштування, конфігурація та обслуговування апаратного забезпечення та операційних систем із фокусом на середовище macOS / MacBook та корпоративне ПЗ. Щоденна комунікація та співпраця з IT- та операційними командами в Україні для забезпечення узгодженості процесів. Надання технічної підтримки L1/L2 для офісної мережевої інфраструктури, включаючи Wi-Fi, LAN, налаштування роутерів та усунення несправностей з інтернет-з'єднанням. Документування IT-процесів, робочих процесів (workflows) та запитів на обслуговування в Jira та Confluence. Відповідальність за технічне обслуговування, ремонт та працездатність усього IT-обладнання (як Mac, так и PC), офісної мережевої/серверної інфраструктури та IT-ПЗ. Контроль запасу IT-обладнання, облік інвентарю та організація підготовки й налаштування техніки для працівників. Гнучкий розподіл робочого часу між локальними операційними завданнями в Туреччині (~50%) та глобальними IT-завданнями/проєктами (~50%). Вимоги: Локація: Туреччина. 2–3 роки досвіду в технічній підтримці (IT support), системному адмініструванні або на позиціях helpdesk. Практичний досвід адміністрування користувачів у середовищах 1С ERP (бажано) та SAP (обов'язково). Високий рівень володіння конфігурацією апаратного та програмного забезпечення macOS. Хороше знання базових мережевих концепцій (Wi-Fi, TCP/IP, DNS, усунення несправностей LAN/WLAN). Досвід роботи з Jira та Confluence для відстеження завдань і ведення документації. Вільна англійська мова (усна та письмова) для щоденної комунікації з командами в Україні та глобальними стейкхолдерами. Відмінні навички міждепартаментської комунікації, аналітичне мислення та вміння вирішувати проблеми. Якщо ти готовий приєднатися до нашої команди, надсилай нам своє резюме!

-разрабатывать новую функциональность и дорабатывать существующие модули платформы на Go; -разбираться в существующей архитектуре и кодовой базе;

Обязанности: — Анализировать системные и бизнес-требования для продукта, оценивать их тестируемость и полноту. — Анализировать и проверять дефекты, корректно оформлять их в баг-трекинговой системе (Eva) с детальным описанием шагов воспроизведения. — Создавать и генерировать отчёты о тестировании для руководства и команды разработки. — Разрабатывать тест-планы и тест-кейсы, поддерживать тестовую документацию в актуальном состоянии в системах Eva и TestIT. — Проводить функциональное, регрессионное, интеграционное и приёмочное тестирование. — Обеспечивать качество на всех этапах жизненного цикла продукта: от анализа требований до вывода на продуктивную среду. — Участвовать в разборе инцидентов на продуктивной среде, анализировать логи и предлагать меры по предотвращению подобных ситуаций. — Взаимодействовать с разработчиками, аналитиками и менеджерами продукта для уточнения требований и быстрого решения проблем. — Участвовать в планировании релизов и оценке трудозатрат на тестирование. Требования: — Высшее техническое образование. — Опыт работы в ручном тестировании от 3 лет. — Продвинутые знания теории тестирования: понимание видов и типов тестирования, уровней тестирования, принципов тест-дизайна. — Понимание подходов к разработке ПО (Waterfall, Agile, Scrum, Kanban). — Опыт тестирования API и понимание логики работы микросервисной архитектуры. — Знание клиент-серверного взаимодействия, сетевых протоколов (HTTP/HTTPS, TCP/IP, WebSocket) и кодов ответа. — Базовое понимание языков программирования (Java или Python). — Умение работать с базами данных и писать простые SQL-запросы для проверки данных. — Базовое понимание мобильных операционных систем (iOS, Android) и особенностей тестирования мобильных приложений. — Знание JMeter будет преимуществом (для проведения простых нагрузочных сценариев). — Знакомство с Agile-методологией приветствуется. Условия: — Гибридный график работы 5/2 с 9.00, 9.30 или 10.00, в пятницу сокращенный рабочий день на 1 час 15 минут. — Официальная заработная плата обсуждается с успешными кандидатами на собеседовании. — Испытательный срок 3 месяца. — Льготная ипотека после 6 месяцев работы. — ДМС со стоматологией + НС с возможностью подключить родственников и гибкой настройкой услуг после испытательного срока. — Компенсации (фитнес, английский, участие в спортивных мероприятиях, мат.помощь, обучение). — Корпоративная пенсионная программа. — 100% скидка на связь СберМобайл. — Комфортный офис рядом с метро Белорусская.

Location: US - Remote - Illinois, MA - Boston - Office, US - Remote - Massachusetts, US - Remote - North Carolina, US - Remote - New York, US - Remote - Texas , US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc Your Role: The Senior Manager, Services Architecture & Education leads the Portfolio Architects within the Global Services Portfolio, serving as the strategic link that converts overarching portfolio strategy into technically credible consulting services and end-to-end Education programs. Carrying a dual mandate, this role is accountable for leading an experienced team of technical experts through an evolving operating model while acting as the authoritative technical design voice across the entire Global Services suite. This position owns service design, Education strategy, offering creation, the On-Demand Training (ODT) and Instructor-Led Training (ILT) curricula, and the Training Subscription model. The Senior Manager builds, standardizes, and scales the creation and maintenance engine necessary to keep all consulting offerings and educational content continually aligned with Tenable’s rapidly evolving product roadmap, feature releases, and version retirements. Working with minimal supervision as a key member of the Services Portfolio Leadership Team, the Senior Manager sets high-bar technical and instructional standards, balances team capacity across creation, optimization, and lifecycle maintenance, and collaborates seamlessly with cross-functional leadership—including Portfolio Strategy & Innovation, Portfolio Enablement & Creative, Program Management, and PS Product Champions—to drive portfolio adoption and operational excellence. ORGANIZATION STRUCTURE: Reports to: Senior Director, Services Portfolio Direct reports: Portfolio Architects (Associate Services Architects, Services Architects, and Senior Services Architects) Your Opportunity: Service Design & Offering Creation Service Architecture: Own the architecture, methodology, scope, and outcomes of consulting service offerings, and the technical requirements and validation behind them. Each offering has a named Services Architect who owns its technical design, with the Manager accountable. Offering Creation: Direct the creation of net-new offerings and Education against the quarterly roadmap set by Portfolio Strategy & Innovation, and lead improvements to existing services alongside the Portfolio Strategy & Innovation Lead. Technical Substance: Make sure the team owns the technical, service, and Education substance of its work, and that the content is accurate before it is handed to Portfolio Enablement & Creative for writing and design. Standards & Quality: Set and maintain service design, content, and lab standards and templates, and review the most strategic offerings before release. Education Strategy & Training Subscription Education Strategy: Set the direction for Professional Services Education across on-demand (ODT), instructor-led (ILT), and hybrid delivery. Curriculum Ownership: Be accountable for the TRG master curriculum and the ODT and ILT source content, including review on a defined cadence and consistency between delivery formats. Training Subscription: Direct the priorities and evolution of the Training Subscription and track its adoption. Education Authoring: Ensure Architects author and maintain Education content, including in Articulate, to the standard required for technical accuracy and sound learning design. Work with Portfolio Enablement & Creative, where digital learning production needs specialist support. Education Governance: Work with the Education Governance Lead on standards, approvals, versioning, and controls. The Manager owns the Education strategy, and Governance owns the controls. Portfolio Maintenance & Lifecycle Maintenance Health: Be accountable for overall maintenance health across services and Education. Run maintenance as a formal lifecycle (identify, triage, assign, update, validate, publish, communicate, close) carried out by named asset owners, without creating a permanent maintenance team. Capacity Allocation: Allocate team capacity between creating, improving, and maintaining content, and report the mix, overdue maintenance, and retirements at the quarterly portfolio review. Roadmap Alignment: Work with Product Management and Portfolio Strategy & Innovation to plan updates well ahead of product release, and to decide what to refresh, retire, or replace. Feedback Loop: Act on maintenance and improvement items routed from field feedback triage and the PS Product Champions Forum, and close the loop visibly with the field. Team Leadership & Delivery People Leadership: Recruit, onboard, manage, and develop the Portfolio Architects, including performance management and career progression across the Associate, Services Architect, and Senior Services Architect levels. Change Leadership: Lead the team through the move to the new operating model, including the transition of long-tenured team members, and set clear expectations for the Architect role. Capability Building: Build team capability in service design, Education design, and delivery, and in the use of modern authoring and AI-enabled production approaches. Delivery Oversight: Oversee dependencies, costs, and schedules across team projects, assess risks, and take corrective action to ensure on-time, within-budget delivery. Budget: Manage the team’s budget and make the case for resources, tooling, and lab environments. Protecting Creation Time: Protect focus time for the team, including the Friday focus day, so that deep creation and maintenance work is not displaced by meetings. Leadership & Cross-Functional Engagement Portfolio Leadership Team: Contribute to the weekly Portfolio Management Call, bringing creation, Education, maintenance, capacity, and the decisions required, and to the quarterly portfolio review. Strategy & Innovation: Work with the Portfolio Strategy & Innovation Lead on the annual and quarterly roadmap, business cases, and launch readiness, providing technical and Education input. Enablement & Creative: Work with the Portfolio Enablement & Creative Manager on briefs, handoffs, and review cycles to ensure creative output includes accurate technical content. Program Management: Work with the Portfolio Program Manager on milestones, dependencies, and launch readiness. PS Product Champions: Use the PS Product Champions to validate content and to maintain delivery playbooks, worksheets, and guidance, with Architects validating where needed. Stakeholders: Interface with leaders in Product, Customer Success, Customer Care, Sales, and Partners, including direct customer and partner engagement where needed. Escalations: Act as the senior escalation point for portfolio content issues that the team cannot resolve. What You'll Need: Experience Security Foundations: 10+ years of overall experience in Information Security. Vulnerability Management & Cybersecurity: 5+ years of experience in vulnerability management and broader cybersecurity operations, preferably with the Tenable product suite. Services Experience: 7+ years of professional services, consulting, technical support, sales engineering, or technical training experience. Education & Curriculum: Proven experience setting Education strategy and designing and delivering technical curricula across on-demand, instructor-led, and hybrid formats, including subscription or learning platform offerings. People Management: 3+ years of experience leading technical, content, or consulting teams, including line management and leading experienced teams through change. Delivery Lifecycle: Exposure to the full offering or product delivery life cycle: requirements analysis, design, testing, and implementation. Cross-Functional Leadership: Experience with cross-functional and cross-organisational program management, including gathering customer and stakeholder requirements. Knowledge and Education Education: B.S. or M.S. degree in Computer Science or a related field preferred; equivalent experience considered. Technical Depth: In-depth knowledge of Windows and Linux operating systems and of TCP/IP networking, with working knowledge of web application, container, and cloud security (AWS/Azure) and ICS/SCADA systems. Learning Design & Authoring: Working knowledge of instructional design frameworks and of authoring tools such as Articulate, sufficient to set standards and review the team’s work. Business Acumen: Both business and technical acumen, including budget management and capacity planning. Certifications: CISSP, CISM, or PMP preferred. And Ideally: Communication: Strong written and verbal communication skills, including the ability to present to executive, customer, and partner audiences. Collaboration: Strong interpersonal skills with the ability to influence and work effectively across teams and at a senior level. Autonomy: Strong initiative and the ability to work with minimal supervision, remotely and as part of a geographically distributed team, in an agile environment. #LI-MM1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $145,000 — $193,666.67 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: Limassol We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. Currently, we are looking for an IT Support Engineer for Roosh https://www.roosh.tech/. Location: Limassol, Cyprus Work model: Hybrid (4 days on-site, 1 day remote) About our client Roosh Investment Group scales remarkable businesses globally. We're a dedicated team of investors, entrepreneurs and operators. With over 10 years of expertise, we act as partners in growing businesses rather than mere financial backers. About the role We’re looking for a proactive and service-oriented IT Support Engineer to take ownership of day-to-day IT support and workplace technology across our Limassol offices. You’ll be the primary point of contact for employees, ensuring that their devices, accounts, applications, and office technology work reliably and securely. This is a hands-on role combining end-user support, endpoint administration, identity and access management, and office IT operations. We’re looking for someone who can work independently, take responsibility for resolving issues, identify opportunities for improvement, and collaborate effectively with the IT Infrastructure and Security teams. What you’ll be doing End-User Support & IT Operations - Provide day-to-day technical support to employees, both on-site and remotely. - Own support requests from initial diagnosis through resolution, keeping users informed throughout the process. - Troubleshoot hardware, software, connectivity, authentication, and application issues. - Prioritize and manage incidents and service requests based on business impact and urgency. - Escalate complex infrastructure and security issues to the appropriate teams, providing clear diagnostic information. - Support meeting rooms, video conferencing systems, printers, and other office technology. Endpoint & Workplace Management - Provision, configure, maintain, and troubleshoot Windows and macOS workstations. - Manage device enrollment, configuration, security baselines, and software deployment using endpoint management tools. - Maintain endpoint compliance, including encryption, OS updates, endpoint protection, and device health. - Coordinate hardware repairs, replacements, and warranty claims. - Maintain accurate IT asset inventory and track equipment throughout its lifecycle. Identity & Access Management - Administer user accounts, groups, and access permissions in Google Workspace, Microsoft Entra ID, and Active Directory. - Manage employee onboarding, offboarding, and internal transfers. - Provision and revoke access according to approved requests and established procedures. - Support MFA, SSO, and authentication-related troubleshooting. - Perform routine access reviews and identify outdated or unnecessary permissions. - Follow least-privilege principles and established security policies. Office IT & Connectivity - Troubleshoot office LAN, Wi-Fi, VPN, and basic network connectivity issues. - Provide first-line support for MikroTik, HP Aruba, switches, access points, and related network equipment. - Coordinate with the Infrastructure team on network incidents and configuration changes. - Support office relocations, workstation installations, and IT equipment deployments. - Work with external vendors and service providers when necessary. Service Management & Continuous Improvement - Manage incidents, service requests, and tasks through Jira Service Management or similar ITSM platforms. - Maintain accurate ticket records, resolution notes, and support documentation. - Create and maintain knowledge base articles, troubleshooting guides, and standard operating procedures. - Identify recurring incidents and contribute to root cause analysis. - Suggest and implement improvements to support workflows and routine operations. - Automate repetitive tasks where practical and appropriate. Must-have experience - 2+ years of hands-on experience in IT Support, Desktop Support, or Workplace IT. - Strong troubleshooting skills across Windows and macOS environments. - Practical experience administering Google Workspace, Microsoft Entra ID (Azure AD), or Active Directory. - Understanding of identity and access management, user lifecycle processes, MFA, SSO, and access permissions. - Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN, and Wi-Fi. - Experience with Jira Service Management, Confluence, and Slack, including ticket handling, documentation, and daily collaboration. - Hands-on experience with MDM/UEM solutions, preferably ManageEngine Endpoint Central or similar platforms, including device management, software deployment, patch management, and endpoint configuration. - Experience with enterprise endpoint protection and security tools, including antivirus/EDR, disk encryption, and endpoint compliance. - Practical experience supporting meeting room technology and video conferencing equipment. - Experience with IT asset inventory, hardware lifecycle management, and equipment tracking. - Basic scripting and automation skills using PowerShell, Bash, or AI-assisted development tools (vibe coding). The ability to create, understand, test, and safely maintain simple scripts is more important than writing everything from scratch. - Experience writing and maintaining technical documentation, troubleshooting guides, and standard operating procedures. - Strong problem-solving skills and the ability to independently investigate and resolve technical issues. - English: Intermediate (B1–B2), sufficient for employee communication and technical documentation. Nice to have - Hands-on experience with MikroTik and HP Aruba networking equipment. - Experience with SharePoint administration. - Familiarity with basic Windows Server and Linux troubleshooting. - Experience with firewalls, VPN configuration, and network segmentation. - Experience with IT automation and integrations using APIs, webhooks, or low-code platforms. - Basic understanding of ITIL practices, incident management, and service improvement. - Valid driving license and access to a car. What kind of person fits this role - Service-minded: genuinely enjoys helping people and improving their experience with technology. - Accountable: takes ownership of issues and follows them through to resolution rather than simply passing them to someone else. - Independent: can organize daily work, make routine operational decisions, and recognize when escalation is necessary. - Proactive: identifies recurring problems, operational gaps, and opportunities for improvement. - Security-conscious: understands the importance of access controls, confidentiality, and following established procedures. - Practical: comfortable with hands-on tasks, from troubleshooting laptops to setting up meeting rooms and office equipment. - Organized: maintains accurate records, documentation, and task priorities. - Collaborative: works effectively with colleagues, infrastructure engineers, security specialists, and external vendors. - Adaptable: learns new technologies and adjusts to changing business requirements. Soft Skills - Customer Orientation – understands employee needs and delivers practical, timely, and effective solutions. - Discretion & Confidentiality – demonstrates sound judgment when handling sensitive information, respects employee privacy, and maintains strict confidentiality in all IT support activities. - Communication – explains technical issues clearly, listens actively, and keeps users informed. - Ownership & Accountability – takes responsibility for tasks, follows through on commitments, and ensures issues are properly resolved. - Problem Solving – approaches technical issues systematically, investigates root causes, and avoids unnecessary escalation. - Proactivity – identifies recurring issues, suggests improvements, and flags potential risks early. - Prioritization & Time Management – manages competing requests effectively based on urgency and business impact. - Teamwork – collaborates constructively, shares knowledge, and supports colleagues. - Stress Resilience – remains calm, professional, and solution-focused during incidents and high-pressure situations. - Continuous Learning – actively develops technical skills and adapts to new tools and technologies.