Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Aerie, Manager, Technical Support Tier I at
Customer.io
. I’m looking for a Technical Support Engineer to join our growing team based in Canada.
As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have.
On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements.
Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.
Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as
Customer.io
grows.
What we are looking for:
Located in Canada
Working hours align with Central or Mountain time zone
This role includes rotating weekend support coverage
Experience in a technical support role and/or customer-facing role
Familiarity or comfort with offering live channel support
An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better!
Excellent written and verbal communication skills
Be motivated with a self-starter attitude
Previous work for a SaaS company or an understanding of technical platforms
Ability to work in a fast-paced, team environment
Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!
About you:
You love technical problem-solving and demonstrate curiosity.
You enjoy helping others with your technical knowledge and take pride in your work.
You see every support interaction as an opportunity to improve the customer experience.
You take ownership of delivering results and get satisfaction from getting things done.
You’re passionate about learning new things.
You’re not afraid to ask questions if you’re confused about how something works.
You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$70,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video interview with Recruiter
45-minute video call with Hiring Manager
A take-home assignment to prepare for your next interview
60-minute video call with three potential teammates to go over the take-home assignment
30-minute video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
Join our engineering team for a 16-week paid internship (JAN - APRIL) where you'll work alongside world-class engineers, designers, and product managers to build the future of software creation. You'll contribute to real features that impact millions of developers worldwide, from our AI-powered development environment to the infrastructure that makes lightning-fast collaboration possible.
This isn't just about learning—you'll ship meaningful code that helps democratize software creation. Whether you're optimizing our cloud infrastructure, building intuitive developer tools, or enhancing our AI agents, your work will directly empower creators around the globe.
You will:
- Ship real features to millions of developers using Replit's platform
- Collaborate cross-functionally with engineers, designers, product managers, and AI researchers
- Build and optimize developer experiences that make coding accessible to everyone
- Work on cutting-edge AI tools and infrastructure that power the next generation of software creation
- Learn from the best in an environment where your ideas are heard and often implemented
Required skills and experience:
- Currently pursuing a Bachelor's, Master's, or PhD in Computer Science, Computer Engineering, or related technical field
- Have at least one semester of schooling remaining after the internship completion
- Proficient in at least one programming language and comfortable with full stack development
- Passionate about developer tools, AI, or making technology more accessible
- Thrive in fast-paced environments where you can move quickly and adapt to changing priorities
What we value:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
ROLE HIGHLIGHTS:
* Protective Services Lead
* Location: Espoo, Finland
* Department: Security
* Reports to: Head of Physical Security and Safety
* Employment type: Permanent
* Workplace model: Hybrid
* Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership rather than team size.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES:
— Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations.
— Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations.
— Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details.
— Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely.
— Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers.
— Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels.
— Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees.
— Support business lines running specialised or fast-moving programmes with tailored security planning.
WHAT WE’RE LOOKING FOR:
Must haves:
— Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions.
— Hands-on experience managing external security vendors, including performance and service level management.
— A track record of leading security for executive travel programmes or high-profile company events.
— Experience planning and running crisis exercises, incident response drills, and security training.
— Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments.
— Calm, structured decision-making under pressure, including during simultaneous incidents across sites.
— Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists.
Nice to haves:
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for a team of Enterprise Sales Development Representatives (SDRs) responsible for outbound prospecting and pipeline generation across Ramp’s largest and most strategic accounts.
As Ramp expands its upmarket presence, you will help build and evolve the Enterprise go-to-market motion from the ground up. You will lead and develop high-performing SDRs who manage named books of business and navigate complex, multi-threaded enterprise sales cycles.
Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive enterprise pipeline and business outcomes. As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Enterprise growth strategy.
WHAT YOU'LL DO
- Build and scale the Enterprise SDR function, including team structure, playbooks, and processes for a named-account motion.
- Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics.
- Hire, onboard, and train SDRs on Ramp’s products, enterprise buyer personas, competitive landscape, and sales tools.
- Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, enterprise prospecting, and active listening.
- Coach SDRs through complex, multi-threaded enterprise outbound motions, including account research, executive-level messaging, and strategic pipeline generation.
- Partner with Sales and Marketing to develop and execute initiatives that advance company objectives.
- Report on team performance and forecast pipeline to senior leadership.
- Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms.
- Represent the Enterprise Sales Development team in cross-functional forums and with leaders across the organization.
WHAT YOU NEED
- At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals.
- At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals.
- Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales.
- Experience managing or selling into enterprise accounts with complex, longer sales cycles.
- A passion for hiring and talent development, with a thoughtful approach to team planning and career growth.
- Ability to articulate contractual, technical, and financial value propositions to customers, including executive stakeholders.
- Proficiency with data-analysis tools, as well as familiarity with email and call-automation platforms.
- Ability to use data to inform decisions, build scalable systems, and identify process improvements that increase conversion and efficiency.
- Strong collaboration, communication, influence, and presentation skills.
NICE-TO-HAVES
- Experience selling financial-services products in a full-cycle sales role.
- Experience building an Enterprise SDR function from the ground up or scaling a team within a new segment.
- Experience at a high-growth startup.
- Bachelor’s degree from an accredited university.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Financial Systems Analyst who will drive the transition from manual, repetitive legacy work to more accurate, streamlined, and automated models, dashboards, and data feeds. Your work will change from week-to-week and month-to-month as you partner with FP&A to redesign how the team plans and forecasts, build new dashboards, and train AI agents to do the tedious stuff automatically. We need someone who combines financial acumen with technical know-how — translating model assumptions and drivers into the right long-term solution, whether that's a Pigment model, a Python script, or an AI agent. You'll also own the trustworthiness of the numbers Finance leaders rely on, building systematic data-quality checks and partnering with the Data/Analytics Engineering team to resolve upstream data issues. And because a fix that only you can maintain isn't really a fix, you'll document your models clearly enough that analysts without a Pigment or Python background can self-serve basic changes — empowering the team with tools that completely solve problems without manual workarounds.
This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Pigment, BigQuery, NetSuite, Omni, Sigma, Claude Code
What You’ll Do
Partner directly with FP&A business partners across Sales & Marketing, R&D, and G&A to understand how each team plans, forecasts, and reports today, then work together to identify manual, repetitive Finance work that Pigment integrations, Python scripts, and AI agents can streamline and automate.
Own the end-to-end build of new and migrated Pigment models — data blocks, formulas, workflows, dashboards, and views — turning fuzzy business asks from FP&A into technical solutions people actually want to use.
Collaborate on the design and maintenance of our Pigment architecture, ensuring we avoid a tangled mess of metrics, dimensions, and boards and keep our tools easy-to-navigate.
Team up with your peers on the Finance Systems team to build durable integrations between Pigment, BigQuery, and other finance systems, so the data everyone needs shows up accurately and automatically instead of through manual workarounds.
Put systematic data-quality checks in place — reconciliations, change monitoring, variance alerts — so business partners can trust the numbers without manual effort.
Document what you build clearly enough that a Finance analyst with no Pigment or Python background can self-serve basic changes.
Loop in the Data/Analytics Engineering team when a request needs a new data connection or you find an upstream data problem.
Skills We’re Looking For
5+ years of experience in financial systems, FP&A, or analytics engineering, with hands-on work in an EPM platform (Pigment, Anaplan, Adaptive, or similar) — or an equivalent analytics-engineering background (SQL, dbt, Python) with a strong interest in moving into EPM/finance systems work.
Proven experience using AI agents/LLM tooling to automate finance workflows.
Ability to sit with a Finance stakeholder, listen to a messy description of “how we currently do this,” and come back with a well-scoped technical plan.
Working proficiency in Python — or willingness and ability to learn via Claude Code or Codex.
Strong SQL skills and comfort working in a cloud data warehouse (BigQuery or similar).
High attention to detail — this role will work on models that inform real business decisions, so the ability to audit models and build intuition on outputs matter as much as speed.
Strong communication skills — able to explain a data discrepancy or a modeling trade-off to someone without a systems or data background.
Bonus Skills
Prior experience inside an FP&A or corporate finance function (not just building tools for one from the outside), ideally supporting a Sales, R&D, or G&A finance function specifically.
Prior experience building a Sales Capacity/Planning model or a Supply Chain model in Pigment, Anaplan, or another similar planning platform.
Familiarity with BI tools such as Tableau, Looker, Sigma, or Omni.
Experience with dbt or another data-transformation framework.
#
LI-HYBRID
#LI-DB1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
T
ogether, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We're looking for an engineering manager to lead our Metadata team, which owns the metadata layer of the dbt platform: the discovery API, catalog, lineage, and run history services that let customers understand, trust, and act on what their data is doing.
You'll own technical excellence and delivery of a single team, from evolving high-throughput APIs and data models, to hardening reliability and latency for enterprise and single-tenant customers, to shipping new discovery and catalog capabilities in close partnership with product. You'll set direction, review designs and code, remove roadblocks, and grow the engineers on your team through coaching, feedback, and clear career development.
What You'll Do
Lead and grow a team of software engineers, owning hiring, onboarding, coaching, career development plans, and regular 1:1s and check-ins
Own project delivery for your team against the quarterly plan, and be accountable for the reliability and performance of the services you own (e.g. uptime and latency targets)
Review technical designs and code, and provide feedback grounded in a deep understanding of the Metadata product area and architecture
Drive the team to address technical quality — incidents, bugs, tech debt, and post-mortems — within SLA and metric targets
Partner with product and business stakeholders on planning, and maintain a realistic, prioritized feature and project backlog with a high completion rate
Contextualize and communicate the engineering vision and strategy to your team, and share the team's work and business impact with adjacent teams
Ensure engineering processes (e.g. FDLC) are implemented and consistently followed
Delegate effectively and build autonomy and a positive, high-trust culture within the team
Address performance issues and conflict promptly and fairly
Ensure your team uses AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
Experience managing and growing a software engineering team (ideally a customer-facing product development team); including hiring, coaching, and running a full performance and career-development cycle
Strong technical foundation with the ability to review designs and code and make sound architectural trade-offs in a distributed, cloud-based systems environment
Track record of delivering complex projects on schedule while holding the team to high standards of quality, reliability, and performance
Experience owning production services and driving operational health — incident response, on-call practices, tech-debt reduction, and meeting SLAs
Ability to plan and prioritize with product partners, maintain a realistic backlog, and drive high sprint and quarterly completion rates
Communicates clearly and effectively across the team and with adjacent teams and stakeholders; keeps people well informed
Fluent in using AI code assistants, coding agents, and conversational AI (e.g. Claude, ChatGPT) to support the software development lifecycle, and able to establish those practices across a team
Bonus Skills
Experience building or operating metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
Experience supporting enterprise or single-tenant customers with strict reliability and latency requirements
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$206,699
—
$258,374 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: EMEA Remote
Hello, I’m Ricci, Sales Manager at
Customer.io
in EMEA! We're expanding our sales team in the
United Kingdom and Ireland
and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.
As an Account Executive, you’ll represent
Customer.io
to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Responsibilities
:
Pipeline Development and Management
: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
Full-Cycle Sales Execution
: Lead the entire sales process from prospecting and discovery through demo and closing for deals typically under $50,000 ACV, focusing solely on new business acquisition within targeted accounts.
Customer Needs Analysis and Solution Alignment
: Conduct discovery calls to understand customer business challenges and goals. Position
Customer.io
's solutions to meet these needs effectively.
Collaboration and Cross-Functional Feedback
: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
Performance Tracking and Reporting
: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.
High-Volume Prospecting
: Engage in consistent cold and warm outreach to build and maintain a healthy top-of-funnel pipeline.
Client Relationship Development
: Nurture relationships within mid-sized accounts to uncover business needs and drive growth opportunities.
Qualifications
:
Experience:
2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
Location:
We are currently hiring for positions based in the UK and Ireland. Candidates must be located in one of these regions to be considered for the role.
B2B SaaS or MarTech Experience
: Proven success in
new customer acquisition
and closing deals within the B2B SaaS space, preferably MarTech
Sales Methodology
: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
Communication Skills
: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.
Problem Solving
: Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition
Deal Focus
: Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals
Support
: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities
Compensation & Benefits
We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
60-minute Mock Call w/ Hiring Team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About The Role
The mission of the Engineering Program Management Office (PMO) is to implement program and project management methodologies that enable Fivetran to deliver complex products and initiatives on time and within expectations. In addition, the Engineering PMO serves as the subject-matter expert body on project and program management standards, directing a department-wide approach to program delivery and communication. You will help plan, track, and execute the company's most critical and cross-cutting Product and Engineering objectives. You will be responsible for leading cross-functional teams, managing complex programs and projects, and ensuring the timely delivery of high-quality solutions that meet our customers' needs. You will communicate and work in close collaboration with partners across the engineering team and other business partners to achieve this vision.
This is a full-time position based out of our Bangalore Office, India.
Technologies you will use:
G Suite, AI LLM and Agents (Claude Code, Gemini, ChatGPT, and similar), Jira, Looker, Graphana, Lucid Charts, Workday, Sigma, Figma, BigQuery, Custom Apps.
What You’ll Do:
Program/Project Management
Manage key engineering projects, and/or programs, or initiatives from initiation to closing.
Provide regular status updates on a variety of internal channels to all levels of the organization.
Define program charters, plans, and schedules. Drive Program execution.
Drive Product representatives in providing timely direction and requirements.
Lead internal cross-functional teams in engineering and validation activities.
Ensure tight inter-team coordination and communication.
Digest, understand, and communicate complex, technical/engineering issues.
Identify and resolve conflicts or issues quickly, efficiently, and effectively.
Surface and mitigate risks or defects, and lead technical task forces to ensure proper risk responses or issue resolution.
Manage interdependencies across multiple engineering disciplines and stakeholders, including platform, SRE, & QA.
Develop creative solutions, remove obstacles, and redefine approaches to balance cost, quality, and delivery priorities.
Work closely with product management, data analytics, enablement & support.
Define and own specific program metrics and objectives.
Track and report on PMO KPIs.
Process Improvement
Act as a role model for project/program management processes.
Surface feedback and enhancement to project/program management processes.
Align stakeholders and team members towards project/program management best practices.
Skills We’re Looking For:
1+ years of experience in a technical position (software engineer, QE/QA, platform engineer, etc.).
Software project management experience is a strong plus.
4+ years of experience in technical project/program management.
Agile and waterfall project/program management experience.
Familiarity with project management tools like Jira.
Can lead large and complex initiatives with minimal oversight.
Can introduce structure and order in volatile conditions.
Can clarify vague goals and requirements.
AI LLMs and AI Agents usage proficiency.
AI skills development.
In-depth knowledge of the technologies and methodologies used in program management.
Ability to work directly with senior leadership on programs, including leading R&D-wide (engineering, product, design, security) initiatives from start to finish.
You can facilitate discussions with engineering subject-matter experts on topics such as System Design, Data Architecture, Infrastructure Management (including cost management), and Quality.
Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.
A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills.
Proficient in addressing technical issues and providing effective mitigation plans.
Can align team members to program goals and objectives.
Demonstrates integrity, upholding professional codes of conduct.
(Optional) Bonus Skills
Start-up experience a strong plus
PMP certification is a plus
Familiarity with the following technologies is a plus: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack.
#LI-AV1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
About the Role
This is a hands-on engineering position combining software development, solution design, prototyping, and direct customer interaction. You will work closely with enterprise customers to understand their operational processes, existing systems, technical constraints, and business pain points — and then help translate those needs into practical technical solutions. The role is ideal for someone who is technically strong but also comfortable working directly with business and technical stakeholders.
What You Will Do
— Work directly with enterprise customers to understand workflows, systems, and pain points
— Gather and clarify requirements with business and technical stakeholders
— Translate ambiguous business needs into technical solutions
— Build prototypes, integrations, and production-ready functionality
— Design and implement APIs and system integrations
— Work with databases and data integration flows
— Support cloud-based solution design and implementation
— Explain technical decisions, trade-offs, and architecture clearly to customers
— Collaborate with internal engineering and delivery teams
— Take ownership of solutions from initial discovery through implementation
— Participate in customer meetings and occasional business trips to Paris
MUST HAVE
— Strong software engineering / programming background
— Hands-on experience building production systems
— Experience with APIs and system integrations
— Strong understanding of databases and data integration
— Experience with cloud platforms and services
— Ability to prototype and implement solutions quickly
— Strong problem-solving skills and ability to work with incomplete or evolving requirements
— Excellent customer-facing communication skills
— Confidence working with both technical and non-technical stakeholders
— Ability to ask the right questions and explain technical concepts clearly
— Availability for occasional business travel to Paris
Nice to Have
— AI / Machine Learning experience
— LLM-based applications
— AI Agents / Agentic workflows
— RAG or GenAI integrations
— Experience in consulting, solutions engineering, technical presales, or customer-facing engineering
— Enterprise integration or digital transformation projects
What We’re Looking For
We are looking for someone who is not only a strong engineer, but also comfortable being close to the customer. You should enjoy understanding how a business actually works, identifying what needs to be improved, and turning that understanding into a practical technical solution.
Conditions
— Location: EU
— Business travel: occasional trips to Paris, fully covered by the company
What We Offer
— Small-company feel within a fast-growing international environment
— Friendly, collaborative, and mission-driven team
— Fully paid business trips to Paris
— 25 calendar days of vacation + 5 additional paid sick days
— Medical insurance
— Corporate English courses
— Corporate events and team-building activities
— Support with professional certifications
— Reimbursement for professional courses and training
— Long-term international projects
— Opportunities for professional and technical growth
Location: New York; Florida; Massachusetts; Virginia; New Jersey
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to own and help build a scalable renewal motion for our Scaled Customer Success segment: protecting revenue and ensuring contracts reach a signed outcome ahead of expiry.
As our first dedicated Renewals Specialist, you’ll manage the end-to-end commercial renewal process for a high-volume portfolio of Enterprise customers, typically €20k–50k ARR, with around 60 renewals per quarter. You’ll work closely with our Scaled CSMs while helping us build the processes, operating rhythms, and automation that will allow renewals to scale as n8n grows. You'll usually work with billing/procurement contacts and the n8n champion on the account (often a technical user or engineer).
WHAT YOU'LL DO
- Own renewals end-to-end. Prepare and send renewal quotes, negotiate pricing and commercial terms, manage procurement and contractual back-and-forth, create order forms, coordinate signatures, and ensure completed contracts are accurately processed in our CRM and billing systems.
- Manage a high-volume renewal pipeline. Keep around 60 renewals per quarter progressing with clear next steps, accurate renewal dates, and enough lead time to avoid preventable last-minute slippage.
- Partner with CSMs on renewal risk. Work closely with Scaled CSMs to understand customer health, identify potential churn or commercial risk early, and determine the right path to renewal.
- Keep the forecast accurate. Maintain reliable renewal forecasts, close-plan notes, and CRM hygiene so we have a clear view of upcoming renewals and revenue retention.
- Build a more scalable renewal motion. Identify where processes break down or create unnecessary manual work, and improve the workflows, templates, operating rhythms, and automation behind them.
- Navigate the business independently. Partner with Finance, Legal, Sales, and Customer Success to resolve commercial or contractual blockers and keep renewals moving.
REQUIREMENTS
MUST-HAVES
- 🔄 B2B SaaS renewals experience: You’ve owned commercial renewals, account management, or a commercially focused Customer Success portfolio in B2B SaaS, including negotiating contracts and renewals with business customers.
- 📚 High-volume portfolio management: You’ve managed a sizeable book of customers and are comfortable keeping dozens of commercial conversations moving simultaneously. Experience with smaller Enterprise accounts and roughly €20k–50k ARR contracts is particularly relevant.
- 🤝 Commercial & contractual confidence: You’re comfortable negotiating pricing and terms and navigating the practical mechanics of SaaS renewals — quotes, order forms, procurement, legal review, approvals, and signatures.
- 📈 Operational rigor: You manage your renewal pipeline with discipline. Forecasts, dates, next steps, and CRM data stay accurate, and you take ownership of getting contracts closed on time.
- 🚀 High-growth startup experience: You’ve worked in a fast-growing environment where processes change quickly, ownership is high, and the answer isn't always already documented.
- 🛠️ Builder mindset: You don't just execute a process — you notice where it isn't working and help improve it. You’re comfortable creating structure while doing the work at the same time.
- 🤖 Automation mindset: You’re interested in using automation and AI to eliminate repetitive work and make high-volume processes more scalable.
NICE-TO-HAVES
- ⚡ Scaled Customer Success experience: You’ve worked in a high-volume or scaled CS/renewals model before.
- 🏢 Exposure to a mature renewals function: You’ve seen what strong renewal processes look like at a larger SaaS company and can bring some of those learnings into an earlier-stage environment.
- 🛠️ Relevant tooling: Experience with CRM, CS, or renewals tooling such as Salesforce, Gainsight, or similar.
- 🤖 n8n experience: You’ve used n8n or another workflow automation platform and are excited about what automation can do.
WHY JOIN US?
At n8n, you won’t be stepping into a fully established renewal function - you’ll help create it.
Our Scaled Customer Success team is still relatively new, while the number of customers and renewals we manage is growing quickly. As our first dedicated renewals hire for this segment, you’ll have real influence over how we structure the renewal process, what we automate, and how we manage retention efficiently as we scale.
This is an opportunity to combine hands-on commercial ownership with building something from the ground up. You’ll work closely with Customer Success, Sales, Finance, and Legal, and you'll be able to see the direct impact of your work on our customers and revenue.
We’re particularly interested in using AI and automation to scale the function without simply adding more headcount, so if you enjoy finding smarter ways to eliminate repetitive work and improve processes, you’ll have plenty of room to experiment.
Sound like a challenge you’re excited to take on? Apply now and help us build the renewal motion that will support n8n’s next stage of growth.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to own and help build a scalable renewal motion for our Scaled Customer Success segment: protecting revenue and ensuring contracts reach a signed outcome ahead of expiry.
As our first dedicated Renewals Specialist, you’ll manage the end-to-end commercial renewal process for a high-volume portfolio of Enterprise customers, typically €20k–50k ARR, with around 60 renewals per quarter. You’ll work closely with our Scaled CSMs while helping us build the processes, operating rhythms, and automation that will allow renewals to scale as n8n grows. You'll usually work with billing/procurement contacts and the n8n champion on the account (often a technical user or engineer).
WHAT YOU'LL DO
- Own renewals end-to-end. Prepare and send renewal quotes, negotiate pricing and commercial terms, manage procurement and contractual back-and-forth, create order forms, coordinate signatures, and ensure completed contracts are accurately processed in our CRM and billing systems.
- Manage a high-volume renewal pipeline. Keep around 60 renewals per quarter progressing with clear next steps, accurate renewal dates, and enough lead time to avoid preventable last-minute slippage.
- Partner with CSMs on renewal risk. Work closely with Scaled CSMs to understand customer health, identify potential churn or commercial risk early, and determine the right path to renewal.
- Keep the forecast accurate. Maintain reliable renewal forecasts, close-plan notes, and CRM hygiene so we have a clear view of upcoming renewals and revenue retention.
- Build a more scalable renewal motion. Identify where processes break down or create unnecessary manual work, and improve the workflows, templates, operating rhythms, and automation behind them.
- Navigate the business independently. Partner with Finance, Legal, Sales, and Customer Success to resolve commercial or contractual blockers and keep renewals moving.
REQUIREMENTS
MUST-HAVES
- 🔄 B2B SaaS renewals experience: You’ve owned commercial renewals, account management, or a commercially focused Customer Success portfolio in B2B SaaS, including negotiating contracts and renewals with business customers.
- 📚 High-volume portfolio management: You’ve managed a sizeable book of customers and are comfortable keeping dozens of commercial conversations moving simultaneously. Experience with smaller Enterprise accounts and roughly €20k–50k ARR contracts is particularly relevant.
- 🤝 Commercial & contractual confidence: You’re comfortable negotiating pricing and terms and navigating the practical mechanics of SaaS renewals — quotes, order forms, procurement, legal review, approvals, and signatures.
- 📈 Operational rigor: You manage your renewal pipeline with discipline. Forecasts, dates, next steps, and CRM data stay accurate, and you take ownership of getting contracts closed on time.
- 🚀 High-growth startup experience: You’ve worked in a fast-growing environment where processes change quickly, ownership is high, and the answer isn't always already documented.
- 🛠️ Builder mindset: You don't just execute a process — you notice where it isn't working and help improve it. You’re comfortable creating structure while doing the work at the same time.
- 🤖 Automation mindset: You’re interested in using automation and AI to eliminate repetitive work and make high-volume processes more scalable.
NICE-TO-HAVES
- ⚡ Scaled Customer Success experience: You’ve worked in a high-volume or scaled CS/renewals model before.
- 🏢 Exposure to a mature renewals function: You’ve seen what strong renewal processes look like at a larger SaaS company and can bring some of those learnings into an earlier-stage environment.
- 🛠️ Relevant tooling: Experience with CRM, CS, or renewals tooling such as Salesforce, Gainsight, or similar.
- 🤖 n8n experience: You’ve used n8n or another workflow automation platform and are excited about what automation can do.
WHY JOIN US?
At n8n, you won’t be stepping into a fully established renewal function - you’ll help create it.
Our Scaled Customer Success team is still relatively new, while the number of customers and renewals we manage is growing quickly. As our first dedicated renewals hire for this segment, you’ll have real influence over how we structure the renewal process, what we automate, and how we manage retention efficiently as we scale.
This is an opportunity to combine hands-on commercial ownership with building something from the ground up. You’ll work closely with Customer Success, Sales, Finance, and Legal, and you'll be able to see the direct impact of your work on our customers and revenue.
We’re particularly interested in using AI and automation to scale the function without simply adding more headcount, so if you enjoy finding smarter ways to eliminate repetitive work and improve processes, you’ll have plenty of room to experiment.
Sound like a challenge you’re excited to take on? Apply now and help us build the renewal motion that will support n8n’s next stage of growth.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Collaborate with internal teams to align external content with the project vision. Coordinate with internal artists and production teams to ensure smooth collaboration with external partners.
Location: San Francisco; Remote; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are seeking an experienced and detail-oriented GRC (Governance, Risk, and Compliance) Manager to build, support, and continuously enhance Baseten’s security governance, compliance, and privacy programs. As one of the early members of our security organization, you will play a key role in ensuring our platform meets and exceeds the highest standards for privacy, trust, and regulatory compliance.
You’ll work closely with Engineering, Product, Security, and Legal to define compliance requirements, assess platform capabilities, and drive implementation from initial scoping through validation. You will also lead customer assurance efforts, helping customers understand our security architecture and compliance posture while bringing their requirements back into product planning.
Alongside this product focus, you’ll contribute to Baseten’s broader GRC program, including governance, risk management, audits, vendor assessments, and security awareness.
RESPONSIBILITIES
- Product Compliance: Translate regulatory, framework, and customer requirements into clear product requirements and technical controls, partnering with Engineering and Product to build compliance into platform design and development.
- Governance & Policy Development: Design, implement, and maintain security governance frameworks, policies, and procedures that align with Baseten’s risk posture and industry best practices.
- Risk Management: Build and manage the company-wide risk assessment program, identifying, tracking, and mitigating key security and compliance risks.
- Compliance Operations: Support efforts to achieve and maintain compliance with SOC 2, ISO 27001/27701, HIPAA, FedRAMP and other applicable standards and regulations.
- Audit & Certification Management: Coordinate external audits and certification processes, ensuring evidence collection, control validation, and remediation plans are executed efficiently.
- Third-Party Risk Management: Oversee vendor security assessments and ensure third-party providers meet Baseten’s security and compliance standards.
- Cross-Functional Collaboration: Partner with Engineering, Product, and Operations teams to embed compliance and risk management into day-to-day operations and technical processes.
- Customer Trust & Assurance: Support customer security questionnaires, due diligence efforts, and documentation requests from prospective and existing clients.
- Training & Awareness: Develop and deliver security and compliance training to ensure company-wide understanding of key policies and responsibilities.
- Continuous Improvement: Stay current on evolving regulatory requirements and lead initiatives to mature our compliance and risk management programs.
REQUIREMENTS
- BS Degree in CS, CE, MIS or equivalent field
- 5+ years of experience in GRC, Security Compliance, or Information Security roles, ideally in a SaaS or cloud-native environment.
- Strong understanding of security frameworks and standards such as SOC 2, ISO 27001, NIST, and GDPR.
- Proven track record managing compliance audits and certification programs end-to-end.
- Experience working directly with leaders and executives within Enterprise organizations
- Experience working cross-functionally with technical and non-technical stakeholders to implement compliance and security controls.
- Proven experience driving product compliance by translating regulatory and customer requirements into actionable product controls with Engineering and Product
- Experience defining project requirements and driving implementation by translating compliance objectives into clear deliverables, coordinating cross-functional stakeholders, and managing execution through completion.
- Experience responding to customer security questionnaires and leading customer security interviews, with the ability to clearly communicate security controls, compliance posture, and risk management practices to technical and nontechnical audiences.
- Ability to thrive in a fast-paced, high-growth startup environment while maintaining structure and process discipline.
NICE TO HAVE
- Experience with cloud security compliance in AWS or GCP environments.
- Hands-on experience using GRC tools (e.g., Vanta, Drata, Secureframe, Anecdotes).
- Understanding of AI/ML security considerations, data privacy, and model governance.
- Previous experience building and implementing security controls in an early-stage or rapidly growing startup.
- Relevant certifications (e.g., CISA, CISSP, CISM, ISO 27001 Lead Implementer).
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
About the Role
We're hiring a Product Manager for Supabase Realtime https://supabase.com/docs/guides/realtime. You'll own the surface area developers use to build live, collaborative and event-driven apps on Supabase: Broadcast https://supabase.com/docs/guides/realtime/broadcast, Presence https://supabase.com/docs/guides/realtime/presence, Postgres Changes https://supabase.com/docs/guides/realtime/postgres-changes, and the capabilities we build next.
You'll work closely with the Realtime Engineering team and with partners across Product Management, Design and GTM.
This role is ideal for someone who's excited about building tools for millions of developers and who has a passion for the types of user experiences unlocked by simple, scalable real-time channels. You should have a nuanced understanding of full-stack application development, including existing and emerging real-time and sync patterns.
WHAT YOU’LL BE RESPONSIBLE FOR
- You'll collaborate with customers of all sizes and expertise levels: from an indie developer adding live updates to a side project, to startups building collaborative SaaS, to enterprise teams streaming live data to dashboards.
- You'll own the problem statements and solution rationale behind the Realtime roadmap. This means working with Engineering and Design to shape how Supabase crafts the developer experience for the problems you’ve prioritized solving.
- You'll shape how Realtime evolves to enable future application experiences, including its role in AI apps and alongside other Supabase products.
- You'll own Realtime packaging and pricing, working with Pricing, Finance and Billing.
- You'll use data to understand how Supabase developers are using Realtime features: where they succeed, where they get stuck, and what to tackle first.
- You'll keep Engineering, Design and GTM aligned. You'll own the plan of record for what's coming, why, and in what order.
YOU MIGHT BE A GOOD FIT IF YOU
MUST HAVE
- 5+ years of Product Management experience on developer tools, or are an ex-founder with equivalent depth. You're comfortable commenting on an architecture doc, following a design discussion, and advocating for the user when trade-offs are required.
- Have owned an app development platform, feature or framework where real-time was core to the developer experience.
- Get your own answers from data. You know what you care about in terms of product instrumentation and are comfortable querying and cleaning your own findings.
- Are comfortable with Postgres and familiar with logical replication.
- Work async by default. Supabase is fully remote. You make decisions in writing and move work forward without meetings.
STRONG SIGNAL
- You have an existing audience among developers, through social media, open source or developer advocacy.
- Worked on a sync engine, local-first or live-query product.
- Worked with gaming, AR or collaborative-tool customers.
- Shipped something using Supabase.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As the Solutions Consultant, Enterprise Team Manager at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Enterprise prospects. You will set the operating rhythm for complex pre-sales work, coach the team on discovery, solution design, demos, technical deal strategy, and partner closely with Sales, Product, Engineering, Customer Success, Account Management to deliver a cohesive customer experience.
You will remain close to high-impact opportunities while scaling the team’s technical ownership financial fluency, and executive presence. This is a player-coach leadership role: you will improve how the team qualifies and advances complex opportunities, create repeatable practices and assets, and use customer insight to shape Ramp’s go-to-market and product priorities.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Enterprise Solutions Consultants; set clear expectations, provide regular feedback, and support career growth.
- Establish a high-quality operating cadence for pipeline reviews, deal strategy, forecasting, staffing, and performance management.
- Partner with Enterprise Sales leadership to shape account strategy, qualify complex opportunities, and deploy the right solutions resources at the right moments.
- Coach the team to lead discovery, deliver tailored demos, and architect solutions that connect Ramp’s platform, financial workflows, ERP systems, and integrations to customer priorities.
- Engage directly in the most strategic or complex customer situations, including executive conversations, technical validation, RFPs, and escalations.
- Build scalable playbooks, technical assets, demo standards, and knowledge-sharing practices that improve quality and consistency across the team.
- Partner with Product, Engineering, Product Marketing, Customer Success, and Services to translate recurring customer needs into actionable feedback, roadmap context, and strong handoffs.
- Define and inspect team health metrics such as coverage, conversion, cycle efficiency, solution quality, customer outcomes, and talent development.
- Foster an inclusive, high-accountability culture grounded in customer empathy, strong collaboration, speed, and continuous improvement.
- Identify practical ways for the team to use AI to improve preparation, documentation, solutioning, and customer-facing work while maintaining quality and good judgment.
WHAT YOU NEED
- 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role, including 3+ years of people management or demonstrated player-coach leadership.
- Proven success leading teams through complex enterprise sales cycles involving multiple stakeholders, technical requirements, and long decision processes.
- Strong understanding of enterprise financial operations, controllership priorities, and accounting workflows.
- Working fluency with enterprise systems and integrations, including ERP platforms such as NetSuite, Sage Intacct, or Microsoft Dynamics; APIs; SFTP; and adjacent HRIS, identity, and security systems.
- Demonstrated ability to coach others on discovery, solution design, executive storytelling, technical communication, and consultative selling.
- Strong operating judgment: able to prioritize limited resources, inspect pipeline health, make trade-offs, and drive execution in a fast-moving environment.
- Executive presence and ability to influence senior internal and external stakeholders by translating technical complexity into business value.
- Track record of building repeatable processes, assets, and team rituals that elevate performance beyond individual contributions.
- Experience building AI-assisted workflows for solutions, sales, or customer-facing teams.
- Excellent communication, organizational, and change-management skills.
NICE TO HAVE
- Experience supporting fintech, spend management, accounting automation, or other financial software products.
- Familiarity with government or public-sector selling.
- Familiarity with Python, Java, or SQL; data integration and ETL platforms; cloud infrastructure; or enterprise authentication and security protocols.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp already serves thousands of organizations in industries where financial operations work differently: construction companies that manage spend by job and cost code, nonprofits that report by fund and grant, and public-sector organizations accountable for every taxpayer dollar.
We are hiring a Lead Product Marketing Manager, Verticals to turn those differences into a durable growth advantage.
You will own Ramp's vertical GTM operating model, beginning with Construction / A&E and Nonprofits / Public Sector. You will decide where Ramp should invest, become the resident expert on how finance works in those markets, influence the product roadmap, and build the cross-product narratives and motions that help Ramp win.
This is not a content-only, campaign-only, or sales-enablement role. You will own the full vertical business read: market choice, ICP, product readiness, positioning, pipeline, win rate, activation, adoption, attach, campaign performance, and the next product or GTM intervention.
WHAT YOU'LL DO
- Set the vertical portfolio strategy. Build the business cases, opportunity sizing, segmentation, and priority order that determine where Ramp invests and where it does not.
- Own the vertical business number. Define the scorecard for each priority vertical: pipeline, win rate, attach, workflow adoption, product activation, channel performance, and customer proof.
- Become the market expert. Understand the financial workflows, buying dynamics, regulatory requirements, technology ecosystems, and competitive landscape of each priority industry.
- Influence the product roadmap. Translate market evidence into clear product requirements and help Product distinguish table stakes from differentiators.
- Build industry-specific, cross-product narratives. Package Ramp's cards, expenses, accounts payable, procurement, banking, treasury, travel, and accounting automation around the jobs each vertical needs to get done.
- Own GTM strategy end to end. Define the ICP, audience, positioning, claims, proof, channel strategy, launch plan, sales motion, and adoption plan for each priority vertical.
- Lead market-facing programs. Represent Ramp in the industry through webinars, customer sessions, partner moments, field events, advisory groups, and executive conversations where domain credibility matters.
- Make Sales better at winning. Build workflow-based pitch narratives, sales plays, proof, competitive guidance, and demos that help sellers lead with the customer's industry problem instead of a list of Ramp products.
- Run the operating cadence. Bring Product, Growth, Sales, Marketing, Partnerships, and Finance into one readout: what is moving, what is stuck, what we learned, and what changes next.
- Build the customer and partner feedback loop. Develop trusted relationships with finance leaders, operators, ERP and implementation partners, associations, and sellers closest to the market.
- Create the verticalization playbook. Build a repeatable method for taking a vertical from market signal to product requirements, GTM package, measurable growth motion, and scaled investment.
WHAT YOU'LL NEED
- 7+ years of experience in B2B software marketing, product marketing, industry marketing, growth, sales strategy, or another strategic GTM function, including significant ownership of product or industry outcomes.
- Demonstrated experience building GTM strategy for a specific industry or workflow-heavy market. You should arrive with a strong point of view on verticalization.
- Deep familiarity with at least one of the following: Construction or A&E software, accounting and ERP workflows, nonprofits, public sector, procurement, accounts payable, or financial operations.
- A record of influencing product strategy using customer, competitive, market, and funnel evidence.
- Experience owning integrated B2B campaigns from audience definition and brief through execution, measurement, and iteration.
- Strong data literacy. You can interpret pipeline, conversion, win rate, attach, adoption, and channel performance and turn the findings into a decision.
- Exceptional written and verbal communication. You can produce a business case for executives, a product narrative for the market, and a sales play that works in a customer meeting.
- Proven ability to lead senior partners across Product, Growth, Sales, Partnerships, Communications, and Marketing without relying on formal authority.
- High agency and comfort with ambiguity. You build the first version, test it with customers, and improve it quickly.
- Fluency with AI tools as part of your everyday research, analysis, writing, and operating workflows.
NICE TO HAVE
- Experience at a vertical SaaS company serving construction, accounting, nonprofits, government, or another operationally complex industry.
- Direct experience with construction ERPs or accounting platforms such as Sage, Trimble, Acumatica, Deltek, NetSuite, QuickBooks, or Intacct.
- Experience marketing a multi-product platform rather than a single point solution.
- Existing relationships with finance leaders, industry operators, implementation partners, associations, or technology partners in a priority vertical.
- Experience building a new PMM or industry-marketing function from the ground up.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - US Central
About the Job:
We are looking for a talented Senior Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus.
Responsibilities:
Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
Respond to RFPs, and manage technical environments to support enterprise sales motions.
Translate complex client requirements into scalable, sustainable, and technically sound solutions.
Represent LaunchDarkly at industry events and customer engagements through travel as needed.
Qualifications:
8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
Experience in areas such as the SDLC, cloud architecture, or DevOps.
Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud).
Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions.
Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry.
Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus
Specific Requirements:
50% travel required
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$214,800
- $295,350
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400
- $265,870
**
Zone 3:
All other US locations - $182,600
- $251,020*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
ГибридСтажёрFoster City, CA
ГибридleadEspoo
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