Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You will join the Trust and Safety team, within the security division at GitLab. Your role will be coordinating and owning cross functional fraud and abuse prevention workstreams for trust and safety. This role will focus on coordinating with T&S engineers to understand fraud and abuse trends and work cross functionally with Engineering, Product and other peer teams to improve defenses. A successful person in this role is able to understand technical requirements and problems and convert them into business requirements and coordinate with engineering and product teams to implement improved defenses.
What you’ll do
Be the connection between T&S, Engineering, Product, Legal, Finance and other teams to build, track, and drive cross functional fraud and abuse mitigation through to completion.
Turn abuse and fraud trends into proposed defense measures and work with stakeholders to gain buy-in, and drive projects to completion through cross functional leadership.
Have an ownership mindset and bias for action to keep GitLab secure.
Turn abuse trends into prioritized, cost-quantified requirements and business cases that product teams can act on.
Leverage AI to build early identification and triage of fraud and abuse risks across GitLab.
Partner with Finance and Billing on fraud prevention controls, including payment fraud, chargebacks, and account verification.
Define metrics for abuse and fraud exposure, and report program status, costs, and outcomes to security and business leadership.
Identify, triage and prioritize Safety & Trust abuse campaigns and operational work and ensure high-impact incidents are escalated
What you’ll bring
5+ years in technical program management, security program management, or trust & safety, fraud, or risk operations, including hands-on experience with fraud or abuse at a SaaS, platform, marketplace, or payments company.
A track record of driving cross-functional fixes to completion without direct authority over the teams doing the work.
Working knowledge of common fraud and abuse patterns, such as account takeover, free-tier and trial abuse, payment fraud and card testing, bot signups, and spam and phishing.
Technical fluency with web applications, APIs, identity and authentication, and billing or subscription systems, enough to discuss implementation tradeoffs with engineers.
Clear, concise written communication suited to an all-remote, asynchronous environment.
Sound judgment balancing fraud and abuse risk against friction for legitimate users and customers.
About the team
Trust and Safety is the team tasked with preventing, preventing and responding to abuse across GitLab SaaS platforms. T&S builds and maintains systems designed to detect and prevent fraud and abuse with the goal of keeping the cost of abuse low across GitLab SaaS platforms. T&S works closely with peer teams within Security Operations as well as teams across engineering and product to identify, build defenses, remediate and respond to abuse.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$190,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Warehouse Logistics 3PL Manager oversees warehouse and logistics operations for AI data center hardware stored at third-party logistics (3PL) facilities across the U.S. The role is responsible for launching new 3PL warehouses and managing inbound and outbound shipments that support U.S. and international data center deployments, ensuring operational excellence and on-time delivery. As the primary liaison between the company and 3PL providers, this position owns warehouse performance, supplier relationships, SLA compliance, inventory accuracy, cross-functional coordination, risk management, and process standardization. The role starts as an individual contributor with the opportunity to build and lead a team as the 3PL network expands.
Travel: Regular travel to 3PL warehouses and availability for other business trips.
Your responsibilities will include:
New Warehouse Setup & Onboarding
Lead the setup and launch of new 3PL warehouses across the US, from site selection input and requirements definition through go-live and stabilization.
Define operating requirements for each site, including layout, racking, security, access control, systems integration, and staffing, with internal stakeholders and the 3PL.
Develop and maintain onboarding playbooks, SOPs, and training for new 3PL partners and sites so the network scales consistently into new regions.
Validate readiness before go-live, including systems connectivity (WMS/ERP/TMS), process walk-throughs, and security and audit checks.
Shipment & Warehouse Operations
Ensure timely and accurate processing of inbound and outbound shipments, from dock to stock, within agreed SLAs across all 3PL warehouses.
Direct outbound shipments to support data center locations in the US and internationally, working with carriers, freight forwarders, and customs brokers.
Establish, standardize, and maintain SOPs for receiving, shipping, staging, kitting, and material handling; ensure 3PL adherence.
Oversee packaging, labeling, and handling standards for sensitive, high-value equipment.
Manage escalations and exceptions, including delays, damage, customs hold, and carrier bottlenecks.
Identify bottlenecks and drive workflow, tooling, and automation improvements across the 3PL network.
Inventory, Asset Control & Returns
Own inventory accuracy across all 3PL warehouses through cyclical and annual inventory programs and reconciliation with 3PL records.
Guarantee data accuracy in inventory and asset systems (ERP/WMS), with chain-of-custody controls, asset tagging, and serial number capture from receipt through deployment, returns, and decommissioning.
Support controls required for financial compliance (e.g., Sarbanes-Oxley) applicable to warehouse operations and inventory.
Oversee RMA and warranty flows handled at 3PL sites, including secure handling of data-bearing devices and disposition per company policy.
Perform root-cause analysis on discrepancies related to 3PL operations and implement preventive measures.
3PL Supplier Relationship Management
Own the lifecycle of 3PL partner relationships, including selection input, onboarding, performance tracking, and exit or transition planning.
Define, implement, and enforce SLAs, KPIs, and scorecards (e.g., dock-to-stock, inventory variance, pick accuracy, on-time shipping); run regular business reviews.
Lead 3PL execution in compliance with company policies, procedures, and security requirements.
Stakeholder Communication
Act as the focal point of communication for internal customers and stakeholders, including data center operations, project managers, capacity planning, supply chain, procurement, and finance.
Understand current and future internal customer needs and align 3PL capacity with deployment and build schedules.
Report KPIs, risks, and improvement opportunities to leadership; develop operational and financial objectives and key results (OKRs) tied to KPIs.
Risk, Security & Compliance
Assess and mitigate risks related to 3PL operations, including equipment damage, delays, theft, and supplier concentration.
Ensure 3PL partners meet security, safety, and chain-of-custody requirements for high-value equipment, including physical security and access controls.
Ensure compliance with trade, customs, and export control requirements for domestic and international shipments.
Oversee root-cause analysis of logistics incidents and implement corrective actions; maintain audit readiness.
We expect you to have:
7+ years in global logistics, distribution, or supply chain management, preferably in IT hardware or data centers, with a proven track record in operations.
Experience managing outsourced logistics services and 3PL partners, including operational experience at or with a logistics provider.
Hands-on experience with logistics management systems (ERP/WMS).
Working knowledge of data center hardware (servers, GPUs, networking, optics).
Demonstrated leadership experience, such as influencing partners and organizations, mentoring, and supporting the growth of others.
Ability to use quantitative and qualitative data to identify trends and drive supply chain execution, including standardizing analysis across finance, planning, and fulfillment.
Experience driving continuous improvement, standardization, and implementation of processes and systems.
Excellent communication and stakeholder management skills, including vendor negotiation and performance management.
Ability to work in a warehouse and data center environment.
It will be
an added bonus
if you have:
Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations or related field.
Knowledge of ERP, WMS, TMS, and dock schedulers.
Experience launching or onboarding new warehouses or 3PL sites.
Experience with import/export environments of a 3PL or carrier, including customs and export controls.
Experience in logistics operations in a global, high-growth, automated environment.
Exposure to GPU infrastructure or AI/ML compute environments.
Demonstrated ongoing AI skill development and ability to integrate AI tools to redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements), applying responsible and ethical AI practices.
Key employee benefits:
Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan: up to 4% company match with immediate vesting.
Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement: up to $85/month for mobile and internet.
Disability & life insurance: company-paid short-term, long-term and life insurance coverage.
Compensation
We offer competitive salaries ranging from $107K-130K, plus performance bonus.
Join Nebius Today!
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$107,000
—
$130,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Dallas, TX
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a controls and OT network engineer who has seen what happens when the network is treated as an afterthought, and you want a seat at the table when the decisions are actually made. You have built and supported networks that could not be allowed to fail, and you are ready to move upstream to the owner’s side of a large capital program, where one early call gets locked into drawings, procurement, and a GMP. You hold a position with conviction and change it when the evidence says so. You can walk a design firm through a markup, walk a finance partner through a cost tradeoff, and do both in the same afternoon
What You’ll Do:
Every Galaxy campus depends on a controls network that ties cooling, electrical, and monitoring systems together, and it has to behave the same way at the next site as it does at the last one. As Data Center Controls Network Engineer, you will sit within Galaxy’s Pre-Construction team and act as the owner’s technical voice on OT networking, from the point a site is acquired through GMP handoff to construction. You will begin with the Helios campus in Texas and carry what you learn into the sites that follow, working with Galaxy’s pre-construction, design and engineering, construction, and operations groups and with the design firms, integrators, and suppliers they engage. Clear standards and the freedom to make decisions inside them are how we work. This role is based in Dallas, TX on a hybrid schedule, with periodic travel to campuses and vendor sites.
Key Responsibilities:
Set the Owner’s Position: Turn tenant, power, and cooling requirements into a written OT network position that design firms and the general contractor can build from, so key decisions are made once and made early.
Build the Galaxy Playbook: Create the standards, typical details, and repeatable design packages that let each new campus start from what worked on the last one.
Shape the Bid List: Write technical scopes and support RFQ and RFP cycles for controls integrators, network and controls equipment suppliers, design consultants, and commissioning agents. Level the bids and recommend awards.
Challenge the Design: Review each design milestone for topology, IP and VLAN planning, segmentation, redundancy, and monitoring coverage, and drive comments to closure before drawings are issued for construction.
Connect the Disciplines: Work shoulder to shoulder with electrical, mechanical, IT, and security leads and with pre-construction project managers so the controls network matches what the power, cooling, and tenant requirements actually call for.
Get Ahead of Equipment: Work with the OFCI procurement and logistics teams to lock specifications, lead times, and delivery sequence for network and controls hardware so no site is ever waiting on a switch.
Draw the Line Between OT and IT: Agree on the boundary between the OT and corporate networks, remote access for vendors and tenants, and firewall rules with Galaxy IT and security before the design is frozen.
Make Testing Contractual: Build acceptance criteria and test requirements for factory, site, failover, and integrated systems testing into scopes and commissioning plans, so proof of performance is a contract requirement rather than a favor.
Vet Equipment Early: Check submittals, firmware selections, and baseline configurations against Galaxy standards, and catch mismatches in the office instead of in the field.
Plan for the Operators: Write down what operations will have to live with, including change control, configuration backups, firmware management, monitoring, and rollback procedures, before the design is final.
Put Numbers on It: Give technical input to budgets, GMP pricing review, and schedule for controls and network scope, and surface cost, schedule, and value-engineering effects as early as possible.
Pass the Baton: Deliver the design basis, open items, and lessons learned to construction and commissioning teams, and stay available to them through early construction.
What We’re Looking For:
Bachelor’s degree in electrical engineering, computer engineering, network engineering, or a related technical field.
7+ years designing, delivering, and supporting OT or industrial networks where downtime is not acceptable, such as data centers, utilities, manufacturing, or other critical facilities.
Solid grounding in segmented network design, including VLAN and VRF strategy, access control, and redundant paths, with the judgment to know how much resilience a given system actually needs.
Understanding of how building management, electrical power monitoring, and SCADA systems are architected, and what they demand of the network underneath, including time synchronization and telemetry from power and cooling equipment.
Practical experience with firewalls, VPNs, and secure remote access in OT environments, including how vendor and tenant access is granted and controlled.
Experience reading drawings and specifications, reviewing design submissions, and writing technical scopes, ideally from the owner’s or designer’s side of a large capital project.
Exposure to commissioning and acceptance testing, and the ability to turn field lessons into requirements the next project can use.
Comfort working with incomplete information, including sites at different stages and decisions that have to be made before every answer is in.
Based in or near Dallas, TX, with a hybrid schedule and periodic travel to campuses, vendors, and project sites.
Bonus Points:
Strong written and verbal communication, with a record of making complex technical subjects clear to engineers, executives, and vendors alike.
Experience developing RFQs and RFPs, leveling bids, or selecting vendors for technical scopes.
Working knowledge of delivery models such as GMP and of how design decisions drive cost and schedule.
Professional networking or security credentials, such as CCNP, PCNSE, GICSP, or ISA/IEC 62443.
Experience supporting multiple sites or campuses and keeping them consistent with one another.
Sound judgment under pressure and a willingness to disagree openly and raise issues early and honestly
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of This Role
As Director of Product, SaaS Platforms, you'll own the product direction and business outcomes for GitLab's software as a service (SaaS) environments: GitLab.com, our multi-tenant platform, and GitLab Dedicated, our single-tenant offering. You'll connect reliability, scalability, and operability with the commercial decisions that make these platforms sustainable businesses.
Your scope spans both platforms, not a single feature roadmap. On GitLab.com, you'll guide growth through better customer isolation and additional cells, alongside rate limits, usage limits, and monetization. On GitLab Dedicated, you'll help scale it to hundreds of customers through automation, customer self-service, and closer alignment with GitLab's latest releases. You'll balance customer needs with operating costs and gross margin.
This director-level role starts as an individual contributor. It's remote and open to candidates based in the United States or Canada, with no specific time zone preference.
What You'll Do
Set the product strategy and roadmap across GitLab.com and GitLab Dedicated, connecting platform capabilities to customer and business outcomes.
Drive improvements in platform reliability, scalability, and operability, including better separation between customers and expansion of GitLab.com's cell-based architecture.
Define GitLab.com's rate limits, usage limits, and related monetization approach.
Scale GitLab Dedicated through maintenance-window automation and other operational improvements, while controlling costs and improving gross margin.
Expand customer self-service through Switchboard, giving customers tools to monitor, observe, and operate their Dedicated tenants.
Guide capabilities such as customer-initiated disaster recovery and geographic redundancy, and enable earlier access to beta features on GitLab Dedicated.
Reduce the delay between GitLab releases and their availability on Dedicated.
Own the business side of the portfolio as well as the technical product direction, developing profit and loss (P&L) ownership for both platforms and helping establish GitLab.com as a P&L business.
What You'll Bring
Experience leading a product portfolio at director level or with comparable scope, setting direction across multiple related products rather than a single roadmap.
Technical product experience with cloud platforms, infrastructure, or SaaS environments, including the tradeoffs involved in reliability, scalability, and operations.
The ability to connect product decisions to commercial outcomes, including monetization, operating costs, and gross margin.
Experience translating complex platform challenges into product priorities and working across teams to deliver them.
The ability to lead through product direction and influence in a director-level individual contributor role.
Direct ownership of a product P&L is particularly valuable. Experience in an organization actively adopting artificial intelligence (AI) would also be helpful.
About the Team
The SaaS platform portfolio brings together GitLab.com and GitLab Dedicated. The work spans shared-platform growth, single-tenant operations, and the tools customers use to manage their environments. The challenge is to improve the customer experience and platform capabilities while building a scalable, financially sustainable operating model for each offering.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. Our platform brings together development, security, and operations, helping teams collaborate throughout software delivery.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$345,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a New Business Account Executive, you'll be at the forefront of GitLab’s growth strategy, exclusively focused on acquiring new logos and expanding our market presence. You'll work with buyers at high-growth companies, navigating sales cycles while maintaining the high velocity of a true new business seller breaking into new accounts and building relationships from scratch.
This is a greenfield opportunity for someone who combines a strong ability to sell with a startup mentality. In this role, you’ll sell innovation and change to net new customers, compressing decision cycles while building trust at the C-level. You'll own the entire sales cycle from initial outreach through close, building your own pipeline while collaborating with marketing and SDRs to maximize every opportunity. Your success will directly impact our company's growth trajectory and market position.
What You’ll Do
Own the full new logo acquisition cycle
Build and maintain a 3-4x pipeline coverage through high-volume prospecting activities, dedicating the majority of your time to pipeline generation
Execute a disciplined daily prospecting cadence, including cold calling, strategic email sequences, social selling, and creative outbound strategies to identify and create new opportunities
Run high-quality discovery meetings, uncovering business pain points and articulating compelling value propositions that resonate at executive levels
Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees
Develop and execute strategic territory plans, identifying high-value targets and creating a qualified account prioritization strategy
Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations, POCs, and ensure smooth post-sale transitions
Master our sales methodology (MEDDPICC, Command of the Message) to qualify opportunities, manage deal velocity, and drive predictable revenue
Maintain exceptional Salesforce hygiene, including detailed account notes, use case documentation, competitive intelligence, and accurate forecasting
Exceed quotas while maintaining high activity levels and pipeline velocity metrics
What You’ll Bring
Strong B2B SaaS sales experience with an emphasis on new business development and net-new logo acquisition
Proven track record as a top performer with success in closing new logos
Strong prospecting mentality with exceptional pipeline generation skills – you've built territories from scratch and created demand in greenfield accounts
Experience with consumption-based or usage-based business models and ability to articulate value beyond traditional licensing
Strong discovery and qualification capabilities using consultative selling approaches to uncover business pain and build compelling business cases for C-level stakeholders
Demonstrated ability to compress sales cycles while managing multiple complex opportunities simultaneously (15-20+ active deals)
Relentless work ethic and competitive drive – you're energized by prospecting, motivated by competition, and have an insatiable desire to win
Adaptability and coachability – you thrive in dynamic, high-velocity environments and continuously iterate based on market feedback
Excellent communication and storytelling skills with the ability to craft and deliver executive-level presentations that drive urgency
Proficiency with modern sales tech stack including Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense
About the team
Our New Business team operates like a startup within the company – we're builders, prospectors, and market makers who are constantly thinking about our next deal and strategising our account plans. We’re looking for sales professionals who get energized by new opportunities and thrive on breaking into accounts that have never heard of us.
The team culture is built on drive, accountability, and continuous improvement (growth mindset). We share competitive intelligence, celebrate wins loudly, learn from losses quickly, and push each other to be better every day. You'll be surrounded by other top performers who are passionate about their craft and committed to building something special.
You'll report to the Director of New Business Sales and work closely with a dedicated SDR pod, Sales Engineering, Marketing, and Customer Success. We invest heavily in your development with weekly 1:1 coaching, deal strategy sessions, and ongoing enablement. Come and be a part of this team as we look to build something new!
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$68,800
—
$106,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote
About Osano
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
We’re looking for an
Account Executive
to join our
Sales
team. This person will play a pivotal role in driving new business growth by connecting organizations with Osano’s privacy and compliance solutions.
This position is ideal for someone competitive, consultative, and energized by solving complex business challenges. You enjoy building authentic relationships, running disciplined sales cycles, and owning your pipeline from first conversation to closed-won. You thrive in a fast-moving, high-growth environment and are motivated by both impact and income.
Responsibilities
Own the full sales cycle from discovery through close
Sell Osano’s consent management, data mapping, data discovery, vendor monitoring, and privacy program solutions
Identify and engage marketing, compliance, legal, and data security stakeholders
Uncover prospect goals, challenges, decision-makers, and budget parameters
Deliver compelling presentations, product demos, and tailored proposals
Negotiate pricing and contractual agreements
Meet or exceed individual quota and contribute to overall revenue team success
Maintain accurate pipeline management and revenue forecasting
Partner cross-functionally with Sales Development, Marketing, Product, and Customer Success
Stay current on privacy regulations, industry trends, and Osano’s evolving product offerings
Travel occasionally (<15%) for strategic opportunities as needed
About You
You’re curious, self-directed, and motivated to learn quickly.
You’re comfortable navigating ambiguity and creating clarity for others.
You’re excited about privacy, responsible AI, and building trustworthy technology.
You are willing to relentlessly pursue the best, most responsible ways to leverage AI—without overselling its capabilities or ignoring its limitations.
Why Us
A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it.
Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone.
You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us.
You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it.
Benefits
Competitive compensation + ownership interest for early stake in our success!
Unlimited paid time off with a requirement to take at least two weeks off per year.
We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
A fully, permanently remote company so you can work from anywhere in the U.S.
Receive a MacBook + $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and fun together!
Mental health benefits with free memberships to mindfulness + talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs seeks a dynamic Manager for our Solutions Architects team, one who shares our enthusiasm for driving successful business outcomes in the observability domain. As a Manager of Solutions Architects, you will help lead a distinguished group of technologists, adept at leveraging Grafana products. You will collaborate directly with our key clients to deploy and enhance Grafana technologies, championing observability best practices. You will also work directly with the Professional Services leadership team to drive continuous improvement and operational rigor.
This role will collaborate closely with Sales, Support, Customer Success, and Product teams to build resilient observability solutions aligned with customer and business objectives. This role involves crafting Statements of Work (SOWs), advocating for technological advancements to the Products team, resourcing and managing customer projects, driving operational scale, and managing customer escalations.
What You’ll Be Doing:
As a member of the Grafana Professional Services team, you will manage a team of Solutions Architects, ensuring members are effectively utilized and driving successful customer outcomes.
Ensure team success in designing and building outcomes on the Grafana technology stack.
Build educational programs that enhance customer capabilities of the Grafana technology stack.
Advise on sales strategies that drive high adoption rates, improved renewal percentages, and ultimately increased revenue.
Build lasting customer relationships to enable them to be Grafana advocates and reference able customers.
Balance operational management with direct technical contributions to stay close to the evolving Grafana technology stack.
What Makes You a Great Fit:
3+ years of managing a Solutions Architecture team in a related space
5+ years design/implementation/consulting experience with distributed applications
3+ years of experience in infrastructure architecture, database architecture, applications, and networking, or similar technologies.
2+ years of experience in technology/software pre-sales or technical consulting
Located in EST
Working knowledge of software development tools and methodologies
Presentation skills with comfort speaking to customers and executives
Experience building/maintaining observability solutions
Excellent communications and writing skills.
K8’s
Linux experience (2+ years in a company)
Shell scripting, API knowledge
Observability (monitoring) as a background would be huge
High emotional intelligence with a thoughtful approach to client escalations, cross-functional negotiations, and team empathy.
Compensation & Rewards
In the US, the OTE (On-Target Earnings) compensation range for this role is $184,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote-Pennsylvania; Remote-Florida; Remote-Kansas; Remote-Missouri; Remote-Georgia; Remote-Texas
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Industry Strategic Engagement Executive (SEE) is a senior industry leader responsible for defining industry strategy and point-of-view, structuring and authoring repeatable commercial plays, influencing product direction, accelerating strategic deals, and enabling consistent execution.
This is not a direct quota-carrying sales role, nor a product management role. Success is measured by clarity, repeatability, executive credibility, and measurable impact on growth.
WHAT YOU'LL DO AT UIPATH
- Set and refresh industry strategy to direct plays, partner focus, and investment priorities.
- Establish a clear, defensible industry POV that anchors executive conversations and GTM motions.
- Create reusable GTM content aligned to POV and prioritized plays.
- Enable scalable, repeatable execution across the full go-to-market field.
- Ensure product and solution direction reflects real industry requirements and growth opportunities.
- Accelerate strategic deals and strengthen executive trust through industry credibility.
- Build market credibility, executive interest, and industry authority for UiPath; along with driving demand generation through content and marketing oversight and fostering customer community engagement.
WHAT YOU'LL BRING TO THE TEAM
- 10+ years of experience focused on: B2B software, consulting, product marketing, or sales enablement
- Solid understanding of workflows and strong written/verbal communication skills
- Comfort with AI & automation concepts and ability to translate technical ideas into business value
- Proven project management skills with ability to juggle multiple deliverables and meet deadlines
- Bachelor's degree or equivalent experience
Nice-to-Have Skills
- Experience creating sales enablement content such as battlecards and discovery guides
- Familiarity with Salesforce and content hubs like Highspot
- Exposure to partner ecosystems and co-marketing/co-sell motions
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for
Senior
Commercial Account Executive
who will be responsible for prospecting and growing existing business across the
North East
region
. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
3+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $200,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Customer Success Manager on Twilio’s Twilio team.
About the job
At Twilio, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms, and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.
The Customer Success Management team at Twilio is the central touchpoint for our customers, orchestrating the post-sales customer lifecycle in partnership with professional services, sales and support. The team manages the customer relationship, coordinates internally within Twilio, drives product adoption and guides the customer to take full advantage of our ecosystem. Fundamentally, the CSM team ensures customers derive value from our platform, and ultimately renew and grow their relationships with us.
As a Customer Success Manager, Strategic accounts you will be at the forefront of driving customer satisfaction by developing tailored strategies that align with both customer goals and company objectives. Your work will directly impact customer retention and growth, as you will solve complex challenges, influence strategic decisions and advocate for customer needs across executive stakeholders. We are looking for CSMs who are passionate about first party data and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world’s most influential companies solve their toughest data problems. So if you get excited about things like defining culture and process, you may be the Customer Success Manager we’re looking for!
Responsibilities
In this role, you’ll:
Ensure customer success by driving full value realization of the Twilio platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in Engineering, Product, Business Analytics, and Marketing.
Cultivate strong relationships with IT, engineering, and development teams to drive engagement.
Identify and expand opportunities to deepen customer engagement and account growth.
Collaborate with internal teams to optimize implementations and resolve complex technical challenges.
Build and nurture new stakeholder relationships to unlock expansion opportunities.
Partner with Sales on account renewals and expansion strategies.
Analyze your portfolio to prioritize high-impact risks and opportunities.
Proactively identify risks, prioritize opportunities, and develop mitigation plans for high-impact accounts.
Become a Twilio platform expert while staying current with industry trends in data and analytics.
Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4–6 years of direct experience in Customer Success, Account Management, or Strategic Account Management within a B2B technology or SaaS organization.
Experience managing significant customer relationships and portfolios representing $5M–$15M+ in annual recurring revenue (ARR) preferred.
Proven experience working within or supporting Fortune 500 companies or similarly large organizations.
Expert in customer strategy development, bringing data-driven insights and best practices to optimize client success.
Proven ability to build and sustain relationships with stakeholders across all levels and business units within an organizations
Intellectually curious, asks critical questions, and challenges ideas for better solutions
Develops and implements strategies to maximize revenue growth and product adoption for the assigned portfolio, leveraging insights into client needs, market trends, and financial metrics.
Excellent communication skills for engaging executive stakeholders through presentations and discussions.
Skilled in problem-solving, able to simplify complex issues and develop actionable strategies for clients.
Strong collaboration and influence skills to align internal teams and external stakeholders.
Thrives in dynamic environments, adept at creating structure and processes for high-impact customers.
Focus on customer satisfaction and retention, with a track record of anticipating needs and delivering tailored solutions.
Passionate about leveraging data and technology (e.g., analytics, APIs, SQL) to drive business outcomes.
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX ( Mid for Tier 3).
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX ( Mid for Tier 2).
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX ( Mid for Tier 1).
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until November 15, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY; San Francisco, CA; Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
We're looking for a Social Media Lead to build the strategy and operating model behind how Runway shows up on social. Our audience spans filmmakers, artists, developers, researchers and enterprise teams, and each of them comes to our channels for something different. Your job is to give every channel a clear role and make sure our biggest moments, from model launches and research releases to film festivals and conferences, land with real distribution behind them.
You'll bring a strong point of view on where Runway should show up and how. You'll help our researchers, engineers, creatives and executives share the work closest to them with credibility and authenticity, and you'll treat our community of creators as collaborators in telling the story. You'll be hands-on where it matters, but this role is defined by strategic leadership and operational ownership.
WHAT YOU’LL DO
- Set Runway's social strategy, raise the creative bar and build the calendar around a steady, always-on presence that leads into our biggest launches
- Define a distinct role for each channel across X, Instagram, TikTok, YouTube, LinkedIn and emerging community platforms
- Decide when Runway, a researcher, an executive, a creator, a customer or a partner should lead the story, then build the distribution plan around it
- Partner with Research, Product, Comms and Brand to turn model launches, research papers and product updates into native, credible social moments
- Help Runway researchers, engineers and executives post about their work, with clear guidance, coaching and coordinated amplification
- Work with our Community team, partners and our broader creator community to put the work made with Runway at the center of our channels
- Establish a clear scorecard and use social insights to sharpen the work over time
WHAT SUCCESS LOOKS LIKE
- Social runs on data-driven goals across reach, awareness, demand, campaign lift and audience insight
- Runway has a clear social point of view and a defined role for each channel
- Social is a strategic driver of visibility, creative adoption and demand, not an internal posting service
- Runway's researchers, engineers and executives have an easy, trusted way to share their work, and the strongest posts get coordinated amplification
- Creators see Runway's channels as the best place for their work to be seen
WHAT YOU’LL NEED
- 5+ years of experience in strategic social or related marketing programs; 2+ years at a top-tier technology, consumer, media or entertainment company is a plus
- A track record of building social strategy and the operating model behind it: prioritization, agency and contractor management, workflows, measurement and executive alignment
- Excellent editorial judgment and an instinct for what feels credible and native on each platform, especially X, Instagram, TikTok, YouTube and LinkedIn
- Fluency across disparate cultures: film, art and creators, AI and startups, venture capital and Silicon Valley; comfort translating technical research for a broad audience
- Comfort with performance and brand measurement, including how to separate correlation from impact and how to run disciplined tests
- Hands-on familiarity with generative AI tools, including Runway, and curiosity about where they're headed
- Ability to thrive in a fast-moving environment where priorities shift with each launch
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Magic: The Gathering, the world’s first trading card game, is hiring a Commissioning Art Director for our Universes Beyond product line. In this role, you will commission and art direct illustrations from freelance artists, working with external partner brands to deliver card art that fits both the partner’s visual identity and Magic’s quality standards.
You are an experienced visual creative with a background in fantasy art and an interest in pop culture. You want to help grow an established brand’s audience and visual expression.
Location and Work Arrangement
This role is based at our Renton, Washington office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Commission a high volume of artwork by identifying freelance illustrators for each piece and providing continuous art direction on individual pieces. Maintain strong relationships with freelance illustrators and provide regular updates to the card concept producer on art status
Research and understand partner brand IP, translate reference material into customized style guides, and collaborate with external partners to art direct to their brand specifications
Review print-ready files to ensure final card quality
What You'll Bring
2+ yrs commercial art experience.
Strong communication and organizational skills, attention to detail, and comfortable giving and receiving feedback
A portfolio demonstrating strong creative vision with a cinematic lens
A passion for pop culture and a pulse on current entertainment industry trends
Understanding of Magic as both a game and a brand
Deep knowledge of current fantasy illustration market/talent and modern print/press techniques and processes. Interest in discovering diverse, emerging artists
Skilled in Adobe Photoshop and proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$115,800
—
$173,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Product Manger, Subscriptions
San Diego, San Mateo, OR Los Angeles, CA (hybrid)
OR
London, UK, or Dublin Ireland
Role Overview
As a
Senior Product Manager
you will work within the Commerce Platform area of the PlayStation business, leading initiatives that drive monetization growth for PlayStation’s membership program, PlayStation Plus, in addition to commerce experiences for players.
You will expand upon the PlayStation Plus service to evolve the value proposition and support business goals to acquire new audiences and expand PlayStation’s reach. You will help shape how players discover, understand, adopt, and purchase our products, deriving ongoing value. Your work will support evolving monetization strategies, strengthen the value of existing offerings, and enable new growth opportunities across the PlayStation platform.
This role requires strong product leadership, a data-informed mindset, and close collaboration with cross-functional teams to deliver impactful experiences at global scale.
Responsibilities
●
Develop the product strategy for experiences & capability that help acquire & engage members, with a focus on seamless experiences from acquisition to ongoing member engagement that serve new & diverse audiences and drive monetization growth.
●
Lead the conceptualization, experimentation, development, and delivery of innovative new features working in collaboration with external and internal stakeholders across the business.
●
Drive analysis to drive decision making partnering with data and analytics team members.
●
Collaborate with Marketing and Commercial partners to align on outcomes, target metrics, and key use cases.
●
Translate business needs into actionable requirements, experimentation plans, and product briefs.
●
Lead cross-functional planning cycles and contribute to broader personalization and lifecycle strategy.
●
Champion a test-and-learn approach — drive rapid experimentation, measure outcomes, and continuously refine.
●
Maintain a solid understanding of market trends in gaming, monetization, personalization, and customer lifecycle management.
What We’re Looking For
●
6+ years of product management experience, ideally in a consumer-facing digital environment.
● Bachelor's degree or equivallent preferred
.
●
Experience leading cross functional, multi-faceted implementations where partnerships have played a key role.
●
Experience with subscription or membership platforms preferred (gaming, media, entertainment, or consumer apps).
●
Consistent track record driving conversion funnels, retention strategies, and monetization opportunities.
●
Experience partnering with Data and Engineering teams to deliver reusable capabilities at scale.
●
Excellent communication skills — you can synthesize context, present trade-offs, and drive decisions across diverse stakeholder groups.
●
Strong product intuition paired with a comfort navigating technical discussions and experimentation methodologies
● Prior experience in gaming, streaming, e-commerce, or similar high-scale B2C platforms is a plus
.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Product Manger, Subscriptions
San Diego, San Mateo, OR Los Angeles, CA (hybrid)
OR
London, UK, or Dublin Ireland
Role Overview
As a
Senior Product Manager
you will work within the Commerce Platform area of the PlayStation business, leading initiatives that drive monetization growth for PlayStation’s membership program, PlayStation Plus, in addition to commerce experiences for players.
You will expand upon the PlayStation Plus service to evolve the value proposition and support business goals to acquire new audiences and expand PlayStation’s reach. You will help shape how players discover, understand, adopt, and purchase our products, deriving ongoing value. Your work will support evolving monetization strategies, strengthen the value of existing offerings, and enable new growth opportunities across the PlayStation platform.
This role requires strong product leadership, a data-informed mindset, and close collaboration with cross-functional teams to deliver impactful experiences at global scale.
Responsibilities
●
Develop the product strategy for experiences & capability that help acquire & engage members, with a focus on seamless experiences from acquisition to ongoing member engagement that serve new & diverse audiences and drive monetization growth.
●
Lead the conceptualization, experimentation, development, and delivery of innovative new features working in collaboration with external and internal stakeholders across the business.
●
Drive analysis to drive decision making partnering with data and analytics team members.
●
Collaborate with Marketing and Commercial partners to align on outcomes, target metrics, and key use cases.
●
Translate business needs into actionable requirements, experimentation plans, and product briefs.
●
Lead cross-functional planning cycles and contribute to broader personalization and lifecycle strategy.
●
Champion a test-and-learn approach — drive rapid experimentation, measure outcomes, and continuously refine.
●
Maintain a solid understanding of market trends in gaming, monetization, personalization, and customer lifecycle management.
What We’re Looking For
●
6+ years of product management experience, ideally in a consumer-facing digital environment.
●
Experience leading cross functional, multi-faceted implementations where partnerships have played a key role.
●
Experience with subscription or membership platforms preferred (gaming, media, entertainment, or consumer apps).
●
Consistent track record driving conversion funnels, retention strategies, and monetization opportunities.
●
Experience partnering with Data and Engineering teams to deliver reusable capabilities at scale.
●
Excellent communication skills — you can synthesize context, present trade-offs, and drive decisions across diverse stakeholder groups.
●
Strong product intuition paired with a comfort navigating technical discussions and experimentation methodologies.
Prior experience in gaming, streaming, e-commerce, or similar high-scale B2C platforms is a plus.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Product Manger, Subscriptions
San Diego, San Mateo, OR Los Angeles, CA (hybrid)
OR
London, UK, or Dublin Ireland
Role Overview
As a
Senior Product Manager
you will work within the Commerce Platform area of the PlayStation business, leading initiatives that drive monetization growth for PlayStation’s membership program, PlayStation Plus, in addition to commerce experiences for players.
You will expand upon the PlayStation Plus service to evolve the value proposition and support business goals to acquire new audiences and expand PlayStation’s reach. You will help shape how players discover, understand, adopt, and purchase our products, deriving ongoing value. Your work will support evolving monetization strategies, strengthen the value of existing offerings, and enable new growth opportunities across the PlayStation platform.
This role requires strong product leadership, a data-informed mindset, and close collaboration with cross-functional teams to deliver impactful experiences at global scale.
Responsibilities
●
Develop the product strategy for experiences & capability that help acquire & engage members, with a focus on seamless experiences from acquisition to ongoing member engagement that serve new & diverse audiences and drive monetization growth.
●
Lead the conceptualization, experimentation, development, and delivery of innovative new features working in collaboration with external and internal stakeholders across the business.
●
Drive analysis to drive decision making partnering with data and analytics team members.
●
Collaborate with Marketing and Commercial partners to align on outcomes, target metrics, and key use cases.
●
Translate business needs into actionable requirements, experimentation plans, and product briefs.
●
Lead cross-functional planning cycles and contribute to broader personalization and lifecycle strategy.
●
Champion a test-and-learn approach — drive rapid experimentation, measure outcomes, and continuously refine.
●
Maintain a solid understanding of market trends in gaming, monetization, personalization, and customer lifecycle management.
What We’re Looking For
●
6+ years of product management experience, ideally in a consumer-facing digital environment.
●
Experience leading cross functional, multi-faceted implementations where partnerships have played a key role.
●
Experience with subscription or membership platforms preferred (gaming, media, entertainment, or consumer apps).
●
Consistent track record driving conversion funnels, retention strategies, and monetization opportunities.
●
Experience partnering with Data and Engineering teams to deliver reusable capabilities at scale.
●
Excellent communication skills — you can synthesize context, present trade-offs, and drive decisions across diverse stakeholder groups.
●
Strong product intuition paired with a comfort navigating technical discussions and experimentation methodologies.
Prior experience in gaming, streaming, e-commerce, or similar high-scale B2C platforms is a plus.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$168,900
—
$253,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Toronto, Ontario, Canada
About the Role
iCapital is looking to hire a
Vice President
to join the Research and Education team. The individual will be responsible for overseeing and conducting operational due diligence on prospective and current investments. The ideal candidate will have a deep understanding of operational risks, internal controls, and industry best practices. This role requires a strategic thinker with strong analytical skills, and the ability to communicate complex findings effectively.
Responsibilities
Conduct comprehensive operational due diligence on investment opportunities, including site visits, interviews with senior members of the non-investment team, service provider confirmations and detailed analysis of operational processes.
Conduct assessments of external fund managers, with a focus on private equity, private credit, hedge funds and real assets.
Identify, evaluate, and mitigate operational risks associated with potential and existing investments.
Prepare and present detailed operational due diligence reports, summarizing findings and providing recommendations.
Perform ongoing monitoring of fund managers on a regular basis to ensure compliance with established standards and to identify material risks.
Engage in ad-hoc projects to support the Alternatives platform.
Work closely with Investment, Legal and Compliance teams and other stakeholders to ensure a holistic approach to due diligence and risk management.
Stay abreast of industry trends, regulatory changes, and best practices in operational due diligence and risk management.
Mentor and train junior members, fostering a culture of continuous improvement and professional development.
Qualifications
Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred
10-15 years of experience for the VP level in operational due diligence, risk management, internal audit, or a related field within the investment industry
Strong analytical and problem-solving skills with the ability to synthesize complex information
Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively
Exceptional attention to detail and a commitment to delivering high-quality work
Proven project management skills, with the ability to manage multiple projects and meet tight deadlines
Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders
Benefits
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The base salary range for this role is $155,000 CAD to $185,000 CAD The Company pays 100% of the premium for all Group Benefits for you and your dependents. Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability. We offer a variety of Retirement Plans so of which have a company match. We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination. iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Location: Beograd, Serbia; Europe
Workplace: hybrid
About The Role:
We are looking for a technical analyst to join our FinCrime team as one of the owners of our rules framework, KPI and activity tracking, and the continuous improvement of our detection capabilities.
You will identify gaps, propose solutions, and drive them to delivery alongside Product, Compliance, Network and Engineering, keeping us ahead of bad actors without hurting speed or user experience.
What you'll co-own
Rules lifecycle:
design, build, test, tune and retire fraud and AML/TF detection rules, from hypothesis through backtesting and deployment to performance review.
KPI framework:
define, build and maintain metrics for detection effectiveness, false positives, losses, alert volumes and operational productivity.
Activity tracking:
reporting on rule changes, alert handling and team throughput, with dashboards that stakeholders actually use.
Detection improvement:
proactively find new typologies, data signals and controls, and turn them into live rules or models.
What you'll do
Build and improve detection logic:
translate fraud and financial crime typologies into rules; use SQL and Python to backtest, simulate and measure impact before release.
Monitor and analyze:
track real-time and batch transaction data, spot anomalies and emerging attack patterns, and run deep-dives on loss drivers and rule performance.
Drive automation:
replace manual analysis and reporting with scalable pipelines, scheduled jobs and self-serve dashboards.
Collaborate as a partner:
Product and Engineering:
define requirements, data needs and system enhancements.
Compliance:
make sure detection meets AML/TF, KYC and regulatory expectations, and support audits and partner due diligence.
Network:
align on Visa and Mastercard program requirements, thresholds and monitoring.
Operations:
use investigation feedback to refine rules and reduce noise.
Support regulatory compliance:
stay current on AML regulations, PSD2/SCA, and card scheme rules, and help embed them into controls.
Take responsibility and escalate:
document decisions and rule rationale clearly, and escalate material risks early.
What You’ll Need To Be Successful In This Role:
Experience in fraud or financial crime analytics, ideally in fintech, payments or high-volume B2C.
Proven hands-on experience with rule-based detection: designing, tuning and evaluating rules, with clear trade-off thinking (catch rate vs. false positives vs. customer friction).
Advanced SQL and experience with modern data platforms and large-scale data processing (distributed frameworks such as Spark or similar).
Python for analysis and automation (pandas, notebooks, scheduled workflows), including experience working with large datasets.
Solid understanding of fraud typologies and AML/TF concepts, and awareness of emerging trends.
Knowledge of Visa and Mastercard tools, data and monitoring programs (AVS, 3DS, chargeback and fraud programs).
Practical knowledge of payment methods (cards, tokenization, Apple Pay, Google Pay, etc.).
Experience building dashboards in a BI tool (Looker, Tableau, Power BI or similar).
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team.
Clear communication and documentation, able to explain data-driven decisions to technical and non-technical stakeholders.
Nice to have
Experience with rules engines or decisioning platforms and expression-based rule logic.
Experience with advanced methods for anomaly detection (statistical, unsupervised or machine learning approaches) and applying them to fraud or financial crime use cases.
Familiarity with how financial crime operations run day to day.
Experience working with auditors or regulators, or supporting regulatory reviews and partner due diligence.
What you'll achieve
First 3 months
Understand our products, detection framework, rules engine and data landscape.
Learn our KPIs, tooling and key fraud and AML patterns.
Build relationships across Product, Compliance, Engineering and Operations.
Take responsibility for a first set of rules and ship your first tuning improvements.
By 6 months
Co-own the end-to-end rules lifecycle for your portfolio, with documented performance reviews.
Launch a reliable KPI and activity tracking suite.
Deliver your first automation that removes recurring manual work.
By 12 months
Be a key contributor and owner for detection effectiveness and reporting.
Deliver measurable gains in loss reduction, false positive rate or operational efficiency.
Have introduced new detection approaches and automation that strengthen our compliance posture.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Toronto, Ontario, Canada
About the Role
iCapital is looking to hire an Assistant Vice President to join the Research and Education team. The individual will be responsible for overseeing and conducting operational due diligence on prospective and current investments. The ideal candidate will have a deep understanding of operational risks, internal controls, and industry best practices. This role requires a strategic thinker with strong analytical skills, and the ability to communicate complex findings effectively.
Responsibilities
Conduct comprehensive operational due diligence on investment opportunities, including site visits, interviews with senior members of the non-investment team, service provider confirmations and detailed analysis of operational processes.
Conduct assessments of external fund managers, with a focus on private equity, private credit, hedge funds and real assets.
Identify, evaluate, and mitigate operational risks associated with potential and existing investments.
Prepare and present detailed operational due diligence reports, summarizing findings and providing recommendations.
Perform ongoing monitoring of fund managers on a regular basis to ensure compliance with established standards and to identify material risks.
Engage in ad-hoc projects to support the Alternatives platform.
Work closely with Investment, Legal and Compliance teams and other stakeholders to ensure a holistic approach to due diligence and risk management.
Stay abreast of industry trends, regulatory changes, and best practices in operational due diligence and risk management.
Mentor and train junior members, fostering a culture of continuous improvement and professional development.
Qualifications
Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred
6 - 10 years of experience for the AVP role and 10-15 years of experience for the VP level in operational due diligence, risk management, internal audit, or a related field within the investment industry
Strong analytical and problem-solving skills with the ability to synthesize complex information
Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively
Exceptional attention to detail and a commitment to delivering high-quality work
Proven project management skills, with the ability to manage multiple projects and meet tight deadlines
Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders
Benefits
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The base salary range for this role is $125,000 CAD to $155,000 CAD The Company pays 100% of the premium for all Group Benefits for you and your dependents. Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability. We offer a variety of Retirement Plans so of which have a company match. We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination. iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
United States
Dallas, TX
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, United States; It's remote and open to candidates based in the United States or Canada, with no specific time zone preference; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only