Location: Panama
Workplace: hybrid
As a
Cluster Representative,
you will take full ownership of end-to-end regional strategy execution—from launching new cities and tariffs to optimizing driver ecosystems and navigating local regulatory landscapes. In this role, you will bridge global/regional strategy with local execution, serving as the voice of your markets to shape commercial performance and key stakeholder relationships.
Key Responsibilities
Regional Strategy & Growth Execution:
Lead the end-to-end execution of regional strategies. Drive critical growth projects—including new city rollouts and tariff launches—coordinating cross-functional teams to deliver on time and within budget.
Performance & Business Analytics:
Continuously track and analyze local top-line performance metrics (Rides, GMV, Revenue). Identify trends, flag issues early, and propose swift corrective action plans.
Marketplace & Supply Optimization:
Collaborate directly with Marketing and Marketplace Efficiency teams to adapt driver acquisition and retention initiatives to local realities. Propose strategic pricing, surge, and incentive opportunities.
Public Affairs & Regulatory Risk Management:
Support Public Affairs & Government Relations on regulatory topics affecting your markets. Proactively identify legislative risks and accompany leadership in government and industry meetings to provide on-the-ground business context.
Local Partnerships & Business Development:
Identify, evaluate, and develop new local partnership opportunities, negotiating commercial terms within established frameworks.
Competitive Intelligence:
Gather on-the-ground market insights and translate competitive intelligence into clear, actionable strategic recommendations.
Skills, Knowledge & Expertise
Proven Experience:
3–5+ years of experience in management consulting, tech operations, mobility/ride-hailing, or general management, leading multi-project portfolios.
Analytical Mindset:
Strong capability to analyze performance data (GMV, conversion rates, supply dynamics) and turn insights into high-impact operational decisions.
Cross-Functional Leadership:
A track record of driving cross-team alignment across Marketing, Policy, and Marketplace Operations.
Stakeholder & Regulatory Savvy:
Comfortable representing the company in external policy meetings, partner negotiations, and executive discussions.
Execution & Agility:
Strong project management skills with the ability to navigate ambiguity and deliver results in a fast-paced environment.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Jakarta, Indonesia
Workplace: hybrid
inDrive's Forecasting product turns large-scale marketplace data into daily and monthly forecasts of the company's core supply, demand and financial metrics. These forecasts are the backbone of target setting, financial planning and scenario analysis for business teams and leadership.
We are looking for a Senior Analyst to own this product: the quality and credibility of the numbers, the planning processes they feed, and the story behind every deviation. You will take over a working production solution (Python, BigQuery) and keep it reliably serving the business — but the core of the role is not modeling for its own sake. It is understanding how the business works: how pricing, incentives, marketing and market events move metrics, how those metrics connect to each other, and what decision-makers need from a forecast to plan with confidence.
Key Responsibilities
Business & planning
Own the forecast as a decision-making product: track plan vs actual, decompose variances into business drivers (seasonality, pricing, incentives, marketing, external events), and explain in business terms why the numbers changed
Support company planning cycles: provide forecast baselines for target setting and budgeting, and align assumptions with finance and business stakeholders
Build and run scenario ("what-if") analysis for planned interventions: pricing changes, incentive and marketing spend, product launches, market expansion
Maintain the dependency logic connecting supply, demand and financial metrics, so that forecasts stay mutually consistent and aggregate correctly across markets
Translate ambiguous business questions into measurable forecasting problems; communicate assumptions, uncertainty and limitations clearly to both business and technical audiences
Forecast production
Run and monitor recurring daily and monthly forecasts: data completeness, sanity checks, run-over-run drift
Investigate anomalies end to end — from inputs and business transformations to forecast outputs — getting to the business reason, not just a technical fix
Improve models pragmatically: baselines, honest validation, and model choices driven by measurable planning value rather than sophistication.
Keep the solution maintainable: readable Python, documentation, versioned changes
Skills, Knowledge and Expertise
4+ years in analytics, forecasting or planning roles — for example marketplace or product analytics, demand planning, or decision science
Strong understanding of how a business is planned: plan/fact cycles, target setting, driver-based models, unit economics. You see business metrics as a connected system, not as isolated time series
Practical command of time-series forecasting — seasonality, holidays, external regressors, structural breaks, missing data — enough to own and improve production models
Confident Python (pandas ecosystem): able to maintain and extend an existing production codebase
Advanced SQL and experience with large datasets in a cloud data warehouse
Rigorous validation habits: appropriate baselines, no data leakage, error metrics tied to business impact
Ownership mindset: comfortable investigating issues across data, model, and integration boundaries
Professional working proficiency in English and the ability to defend a number in front of senior stakeholders
Nice to have:
Background in mobility, marketplaces or other supply-and-demand systems
Experience supporting financial planning, S&OP or budgeting processes
Econometrics and causal inference; marketing-response models (adstock, saturation, investment payback)
Hierarchical forecasting across multiple markets
Experience owning or supporting production batch pipelines; BigQuery, Git-based workflows, CI/CD
Technology environment
Python (pandas, NumPy, scikit-learn, Prophet), BigQuery, Databricks, Git and GitHub Actions. This is an analyst role in an engineering-friendly environment: you should be at home in this stack, but deep ML engineering is not the core of the job.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 48 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive's Forecasting product turns large-scale marketplace data into daily and monthly forecasts of the company's core supply, demand and financial metrics. These forecasts are the backbone of target setting, financial planning and scenario analysis for business teams and leadership.
We are looking for a Senior Analyst to own this product: the quality and credibility of the numbers, the planning processes they feed, and the story behind every deviation. You will take over a working production solution (Python, BigQuery) and keep it reliably serving the business — but the core of the role is not modeling for its own sake. It is understanding how the business works: how pricing, incentives, marketing and market events move metrics, how those metrics connect to each other, and what decision-makers need from a forecast to plan with confidence.
Key Responsibilities
Business & planning
Own the forecast as a decision-making product: track plan vs actual, decompose variances into business drivers (seasonality, pricing, incentives, marketing, external events), and explain in business terms why the numbers changed
Support company planning cycles: provide forecast baselines for target setting and budgeting, and align assumptions with finance and business stakeholders
Build and run scenario ("what-if") analysis for planned interventions: pricing changes, incentive and marketing spend, product launches, market expansion
Maintain the dependency logic connecting supply, demand and financial metrics, so that forecasts stay mutually consistent and aggregate correctly across markets
Translate ambiguous business questions into measurable forecasting problems; communicate assumptions, uncertainty and limitations clearly to both business and technical audiences
Forecast production
Run and monitor recurring daily and monthly forecasts: data completeness, sanity checks, run-over-run drift
Investigate anomalies end to end — from inputs and business transformations to forecast outputs — getting to the business reason, not just a technical fix
Improve models pragmatically: baselines, honest validation, and model choices driven by measurable planning value rather than sophistication.
Keep the solution maintainable: readable Python, documentation, versioned changes
Skills, Knowledge and Expertise
4+ years in analytics, forecasting or planning roles — for example marketplace or product analytics, demand planning, or decision science
Strong understanding of how a business is planned: plan/fact cycles, target setting, driver-based models, unit economics. You see business metrics as a connected system, not as isolated time series
Practical command of time-series forecasting — seasonality, holidays, external regressors, structural breaks, missing data — enough to own and improve production models
Confident Python (pandas ecosystem): able to maintain and extend an existing production codebase
Advanced SQL and experience with large datasets in a cloud data warehouse
Rigorous validation habits: appropriate baselines, no data leakage, error metrics tied to business impact
Ownership mindset: comfortable investigating issues across data, model, and integration boundaries
Professional working proficiency in English and the ability to defend a number in front of senior stakeholders
Nice to have:
Background in mobility, marketplaces or other supply-and-demand systems
Experience supporting financial planning, S&OP or budgeting processes
Econometrics and causal inference; marketing-response models (adstock, saturation, investment payback)
Hierarchical forecasting across multiple markets
Experience owning or supporting production batch pipelines; BigQuery, Git-based workflows, CI/CD
Technology environment
Python (pandas, NumPy, scikit-learn, Prophet), BigQuery, Databricks, Git and GitHub Actions. This is an analyst role in an engineering-friendly environment: you should be at home in this stack, but deep ML engineering is not the core of the job.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 48 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 70 700 gross
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: onsite
The Quality Assurance Group Lead combines advanced quality assurance expertise with people management, mentoring, and quality control — ensuring the consistency, accuracy, and effectiveness of quality evaluations within an assigned region, workflow, or operational scope. This role sits between QA Specialist and QA Manager, leading a team of 5–7 QA Specialists within inDrive's CS Operational Excellence department, and reports directly to the QA Manager.
Key Responsibilities
Lead a team of 5–7 QA Specialists within the assigned scope
Distribute and prioritize workload across the team
Coach, mentor, and develop QA Specialist competencies
Monitor individual and team performance against quality KPIs
Conduct regular 1:1s, team meetings, and performance reviews
Conduct quality audits and second-level reviews of QA Specialist evaluations
Ensure consistent application of quality governance frameworks and evaluation standards
Act as the escalation point for complex quality-related questions and methodology disputes
Lead calibration sessions to align monitoring results across the team
Resolve disagreements related to monitoring results or evaluation methodology
Identify trends, recurring mistakes, and systemic quality issues within the assigned scope
Prepare quality insights, summaries, and action plans for stakeholders
Support the implementation of new QA methodologies, monitoring scenarios, and process updates
Participate in QA automation and process-improvement initiatives
Provide data-driven recommendations to QA management based on monitoring results
Skills, Knowledge & Expertise
3+ years of experience in Customer Support, Quality Assurance, or Operational Excellence
Proven experience in quality monitoring, evaluations, and calibration processes
Experience coaching, mentoring, or formally coordinating the work of others
Experience working in multi-team or multi-vendor (BPO) environments — preferred
Strong knowledge of quality frameworks, monitoring methodologies, and calibration standards
Excellent analytical skills with the ability to identify trends and systemic patterns
Strong written and verbal communication skills; ability to present findings clearly
Demonstrated ability to collaborate across functions and levels of the organization
Proficiency with QA platforms, dashboards, reporting tools, and performance analytics systems
Ability to manage competing priorities and work effectively in a fast-paced environment
Bilingual proficiency in Spanish and English (spoken and written)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
inDrive's Forecasting product turns large-scale marketplace data into daily and monthly forecasts of the company's core supply, demand and financial metrics. These forecasts are the backbone of target setting, financial planning and scenario analysis for business teams and leadership.
We are looking for a Senior Analyst to own this product: the quality and credibility of the numbers, the planning processes they feed, and the story behind every deviation. You will take over a working production solution (Python, BigQuery) and keep it reliably serving the business — but the core of the role is not modeling for its own sake. It is understanding how the business works: how pricing, incentives, marketing and market events move metrics, how those metrics connect to each other, and what decision-makers need from a forecast to plan with confidence.
Key Responsibilities
Business & planning
Own the forecast as a decision-making product: track plan vs actual, decompose variances into business drivers (seasonality, pricing, incentives, marketing, external events), and explain in business terms why the numbers changed
Support company planning cycles: provide forecast baselines for target setting and budgeting, and align assumptions with finance and business stakeholders
Build and run scenario ("what-if") analysis for planned interventions: pricing changes, incentive and marketing spend, product launches, market expansion
Maintain the dependency logic connecting supply, demand and financial metrics, so that forecasts stay mutually consistent and aggregate correctly across markets
Translate ambiguous business questions into measurable forecasting problems; communicate assumptions, uncertainty and limitations clearly to both business and technical audiences
Forecast production
Run and monitor recurring daily and monthly forecasts: data completeness, sanity checks, run-over-run drift
Investigate anomalies end to end — from inputs and business transformations to forecast outputs — getting to the business reason, not just a technical fix
Improve models pragmatically: baselines, honest validation, and model choices driven by measurable planning value rather than sophistication.
Keep the solution maintainable: readable Python, documentation, versioned changes
Skills, Knowledge and Expertise
4+ years in analytics, forecasting or planning roles — for example marketplace or product analytics, demand planning, or decision science
Strong understanding of how a business is planned: plan/fact cycles, target setting, driver-based models, unit economics. You see business metrics as a connected system, not as isolated time series
Practical command of time-series forecasting — seasonality, holidays, external regressors, structural breaks, missing data — enough to own and improve production models
Confident Python (pandas ecosystem): able to maintain and extend an existing production codebase
Advanced SQL and experience with large datasets in a cloud data warehouse
Rigorous validation habits: appropriate baselines, no data leakage, error metrics tied to business impact
Ownership mindset: comfortable investigating issues across data, model, and integration boundaries
Professional working proficiency in English and the ability to defend a number in front of senior stakeholders
Nice to have:
Background in mobility, marketplaces or other supply-and-demand systems
Experience supporting financial planning, S&OP or budgeting processes
Econometrics and causal inference; marketing-response models (adstock, saturation, investment payback)
Hierarchical forecasting across multiple markets
Experience owning or supporting production batch pipelines; BigQuery, Git-based workflows, CI/CD
Technology environment
Python (pandas, NumPy, scikit-learn, Prophet), BigQuery, Databricks, Git and GitHub Actions. This is an analyst role in an engineering-friendly environment: you should be at home in this stack, but deep ML engineering is not the core of the job.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking a
Social Media Specialist
to own inVision U's social media presence across all platforms, translating the university's academic programs, culture, and events into compelling content that resonates with prospective students, parents, and the broader education community. The role combines editorial thinking with hands-on SMM execution, creative production coordination, and PR support, and is critical to building the university's digital brand ahead of and following the first cohort launch.
Key Responsibilities
1. Content Strategy & Editorial Execution
Develop and maintain the content plan across Instagram, Telegram, TikTok, and YouTube.
Translate complex information about academic programs, pedagogy, and university life into engaging social formats.
Ensure all content aligns with the university's tone of voice, USPs, and messaging guidelines.
2. Social Media Management
Create, schedule, and publish posts; manage event calendars and announcements (internal digests, RSVP events, pre-launch campaigns).
Build funnels, UGC campaigns, and news hooks.
Produce template-level visual content in Figma.
3. Creative Production Coordination
Act as creative producer for outsourced video content.
Define formats, draft scenarios (with the copywriter), brief production teams, and manage approvals.
Maintain the media bank (photos, videos, assets).
4. PR Coordination
Coordinate collaborative posts, influencer partnerships, and media activities.
Liaise with the inDrive PR team on joint tasks.
Define briefs and quality-control external outputs for tone and messaging consistency.
5. Student Content Coordination
Manage student contributors who help produce content.
Assign tasks, review outputs, and maintain quality standards.
6. Analytics & Reporting
Track content performance using analytics tools (Looker Studio, native platform analytics, or equivalent).
Analyze engagement data, identify high-performing formats, and adjust content strategy accordingly.
Skills, Knowledge and Expertise
Requirements
Bachelor's degree in Marketing, Communications, Journalism, Digital Media, or a related field; relevant digital marketing/SMM certifications are a plus.
2–4 years of experience in social media management, content marketing, or digital communications; experience in education, EdTech, or mission-driven organizations is a plus.
Experience coordinating freelancers, student teams, or external contractors is preferred.
Expertise in social media platforms (Instagram, Telegram, TikTok, YouTube); content planning and editorial calendar management.
Basic design skills (Figma, Canva); experience briefing and coordinating video production.
Familiarity with analytics tools (Looker Studio, Google Analytics, or native platform insights).
Copywriting and storytelling skills in Russian and English.
Familiarity with funnel building, UGC strategies, and news hooks; media bank and asset management experience.
Strong editorial judgment and ability to work with complex information.
Ownership mentality and self-organization.
Clear written and verbal communication in Russian and English (Kazakh is a plus).
Coordination skills across multiple stakeholders (production teams, PR, students, copywriter).
Attention to detail and quality standards; proactive problem-solving.
Cultural sensitivity and understanding of the Central Asian youth audience.
Nice to Have
Understanding of content marketing principles and social media algorithms.
Knowledge of the Central Asian digital media landscape.
Familiarity with higher education or EdTech sector communications.
Awareness of current trends in short-form video, Telegram channel management, and youth-oriented content formats.
Location: Lima, Peru
Workplace: hybrid
We are looking for a data-driven
Senior Product Marketing Manager
to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives.
Key Responsibilities
Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments.
Optimize campaigns for delivery across time zones, devices, and customer preferences.
Ensure compliance with legal standards such as GDPR and other regional requirements.
Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels.
Maintain dynamic customer segments that update automatically as data changes.
Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision.
Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle.
Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging.
Use insights from testing to implement data-driven improvements across campaigns.
Perform regular performance reviews to refine optimization strategies.
Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI.
Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement.
Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns.
Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing.
Skills, Knowledge & Expertise
CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot).
Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns).
Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise.
Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU.
Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY).
Present campaign insights to stakeholders in three formal presentations with actionable recommendations.
Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping.
Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications.
Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously.
Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns.
English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity.
Lead or co-lead three cross-functional meetings in English, presenting updates or insights confidently.
Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing.
Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion).
Communication Deliverability: Monitor and resolve deliverability issues for campaigns.
Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Pretoria, South Africa
Workplace: hybrid
We are looking for a Senior Marketing Manager to drive passenger acquisition, retention, and brand growth for
inDrive Southern Africa region with a primary focus on South Africa.
You will work closely with the Regional Marketing Lead and the local team to bring inDrive's global brand strategy to life on the ground – leading hands-on execution of marketing activations, partnerships, and brand-building initiatives across the region.
Key Responsibilities
Execute locally relevant marketing strategy by adapting inDrive's global brand strategy and guidelines to the South Africa, Zambia, Zimbabwe and Botswana markets
Work as an embedded, hands-on member of the local team, partnering closely with Business Development, Driver Operations, and other local functions within a matrix structure
Contribute to and help develop marketing briefs for advertising campaigns and creative production, ensuring creatives are culturally relevant
Plan and deliver 360° marketing campaigns, activations, and partnerships that drive passenger acquisition and brand awareness
Partner with the Regional Marketing Lead on budget and strategic planning, and execute the approved local marketing budget
Analyze the acquisition and retention funnels, surface product improvement opportunities, and conduct in-market customer development (CustDev) research
Generate and test performance marketing hypotheses in coordination with the in-house performance marketing team
Skills, Knowledge & Expertise
4+ years of digital consumer marketing experience, ideally within a global or multinational company
Hands-on experience planning and executing multi-channel (360°) marketing campaigns and activations
Experience working with influencer marketing and partnerships
Comfortable operating in a matrix structure, collaborating with and influencing multiple stakeholders and functions without direct authority
An execution-focused mindset – equally comfortable shaping plans and personally delivering the work, including agency management
Strong analytical skills, with the ability to assess campaign and funnel performance and translate data into action
Experience working with a mobile product is a plus but not required
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We're looking for a Senior FP&A Specialist to act as a finance partner to our business units and support decision-making across the company.
In this role, you'll work directly with department heads on their budgets, projects and performance. You'll consolidate the company budget from department inputs, manage the monthly forecasting process, build long-term financial models with a five-year horizon, and calculate the economics and KPIs of department projects. You'll also track variances between plan and actuals, prepare management reports and presentations on financial performance, and participate in the automation of the planning process.
Key Responsibilities
Act as the finance business partner for a group of departments across the full cycle of their initiatives — from early idea, to budget approval, to post-launch review
Join department planning discussions and business reviews as the finance voice in the room, and translate their roadmaps and operational plans into financial outcomes
Challenge business assumptions and cost drivers, and propose alternatives when the numbers do not support the plan
Give departments the financial context and trade-off analysis they need to prioritize between competing initiatives
Own the annual budget for your departments: collect and challenge department inputs, consolidate them into the company budget, and ensure the data is accurate and complete
Run the monthly forecasting process: update the outlook for actuals and flag deltas to the full-year plan early
Build and maintain long-term financial models with a five-year forecast horizon, including scenario and sensitivity analysis
Prepare business cases for department projects — unit economics, ROI, payback and break-even
Define and calculate the financial KPIs of department projects, and track delivered performance against the original business case
Explain variances between plan and actuals in business terms, and what they mean for the full year
Prepare management reporting and financial performance presentations for leadership reviews, and own the numbers in them
Reconcile financial data across sources for consistency and accuracy
Automate the budgeting process and build self-serve reporting so departments can track their own budgets between planning cycles
Skills, Knowledge & Expertise
Bachelor's degree in Finance, Economics, Accounting, or related field
Proven experience as an FP&A Specialist, Finance Business Partner, or in a similar role, including direct partnering with non-finance departments and not only preparing reports
Strong understanding of budgeting, financial forecasting, and variance analysis
Experience building long-term financial models and project business cases, and confident use of financial modeling and reporting tools
Excellent analytical skills and attention to detail
Proactive approach: you identify issues early and come with proposed solutions
Ability to hold a position in a discussion with a non-finance stakeholder and support it with analysis
Experience using AI tools to build reports and dashboards and to increase personal productivity
Experience with budgeting software and ERP systems is a plus; hands-on experience with Workday Adaptive Planning is a strong advantage
Strong organizational and time management skills
Proficiency in Microsoft Office, particularly Excel and PowerPoint (Google Sheets, Google Presentation)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 48 300 EUR gross
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We’re looking for an Internal Investigations Manager to join our team and take the lead on fraud investigations across our business.
You’ll run investigations end to end — from gathering evidence and interviewing witnesses to analysing what happened and presenting your findings. You’ll also look beyond individual cases to spot patterns, uncover control gaps, and help make our processes stronger.
If you’re naturally curious, highly objective, comfortable handling sensitive information, and not afraid to ask the uncomfortable questions — we’d love to hear from you.
Key Responsibilities
Manage end-to-end fraud investigations across countries, ensuring timely closure
Gather, preserve, and document digital and operational evidence in line with chain-of-custody best practices
Conduct structured interviews (in-person or video) with whistleblowers, witnesses, and internal stakeholders.
Prepare clear, well-structured investigation reports and case summaries for internal stakeholders
Identify control gaps or process weaknesses through investigations and recommend remediation actions
Identify systemic fraud patterns and conduct root cause analysis on recurring case types, translating findings into actionable recommendation
Monitor implementation of controls across business units
Participate in cross-team collaboration and knowledge-sharing sessions
Contribute to the development and continuous improvement of investigation procedures, templates, and methodologies — including responsible use of AI for efficiency
Skills, Knowledge & Expertise
Bachelor’s degree.
7+ years of investigation experience
, including independently managing investigations end to end, from intake through evidence collection, interviews, analysis, and formal reporting.
Professional proficiency in
Russian and English — mandatory.
Strong skills in
evidence handling and chain of custody, structured interviewing and statement-taking, OSINT, link analysis and relationship mapping
.
Experience with
NUIX, Relativity, digital evidence handling, and data analytics
.
Big 4 experience is preferred.
Certified Fraud Examiner (CFE) certification — nice to have.
Strong analytical and structured thinking skills, with the ability to make sense of complex, incomplete, or contradictory information.
High standards of
integrity, objectivity, discretion, and confidentiality
.
Strong
emotional intelligence and communication skills
, with the ability to handle sensitive interviews and communicate difficult findings to senior stakeholders.
Professional courage and attention to detail
, with the ability to stand behind conclusions under pressure.
A drive to go beyond individual investigations by identifying
systemic fraud patterns, control gaps, and root causes
, and turning findings into actionable improvements.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 58 000 EUR gross
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a
Media Manager
to join our Marketing team and take ownership of media planning and execution across
Mexico and Central America
.
The role will have a strong focus on
upper- and mid-funnel media
, developing solutions that build brand awareness, consideration, and ultimately contribute to business growth. You will work across both
online and offline media channels
, identifying the right media mix to effectively reach our audiences across the region.
This is a hands-on role for someone who can independently manage the full media process — from translating marketing objectives into media strategies and plans to campaign execution, optimization, performance analysis and recommendations.
Key Responsibilities
Own end-to-end
media planning and buying for Mexico and Central America
, in line with regional business and marketing priorities.
Develop
upper- and mid-funnel media strategies
aimed at driving reach, awareness, consideration and business impact.
Translate marketing briefs and business objectives into effective
cross-channel media plans
.
Define the optimal media mix across
online and offline channels
, based on campaign objectives, audience, market specifics and available budget.
Independently manage media projects from initial planning through campaign launch, optimization and post-campaign analysis.
Coordinate campaign execution with media agencies, platforms, vendors and internal marketing teams across the region.
Monitor campaign performance and proactively identify opportunities for optimization.
Evaluate both
media and business results
, turning data into actionable insights and recommendations.
Prepare clear campaign reports and presentations, explaining not only
what happened, but why it happened and what we should do next
.
Build and maintain strong relationships with media agencies, publishers, platforms and other external partners.
Identify relevant
new media formats, channels and innovations
and recommend opportunities for testing.
Support influencer marketing initiatives and evaluate relevant activation formats as part of the broader media mix.
Skills, Knowledge & Expertise
5+ years of experience
in media planning, media buying, advertising or a related field.
Strong experience with
upper- and mid-funnel media campaigns
, including brand awareness and consideration objectives.
Experience working across
Mexico and/or Central American markets
is highly desirable.
Ability to independently manage the
full media planning process
, rather than relying entirely on an agency.
Strong understanding of both
digital and offline media channels
, including their role across different stages of the marketing funnel.
Ability to select the right channels and formats depending on the marketing objective and target audience.
Hands-on experience with media analytics, planning and reporting tools.
Strong understanding of media measurement and
core and proxy KPIs
for different channels and funnel stages.
Experience in campaign tracking, optimization and post-campaign analysis.
Strong analytical skills and ability to connect
media performance with business outcomes
.
Ability to turn data into insights, hypotheses and concrete recommendations.
Understanding of influencer marketing and its role within the broader media ecosystem.
Strong presentation and storytelling skills — ability to turn complex information into simple, convincing recommendations.
Confidence working with multiple stakeholders and external partners across different markets.
Curiosity about advertising trends, emerging platforms, new formats and media innovation.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for a
Senior Mobile Advertising Account Manager
to develop relationships with key advertising platforms, agencies, and resellers and help improve the efficiency and scalability of inDrive’s digital acquisition channels.
The role connects regional Marketing Managers with external partners, including Xiaomi, Moloco, AppLovin, Apple Ads, agencies, and resellers.
The ideal candidate combines performance marketing expertise with strong partnership, negotiation, and stakeholder management skills.
Key Responsibilities
Own and develop relationships with key advertising platforms, agencies, and resellers.
Work closely with regional Marketing Managers to understand their acquisition needs and identify relevant solutions and opportunities.
Translate regional business needs into actionable initiatives for external partners.
Negotiate commercial terms, incentives, test budgets, service levels, and other partnership conditions.
Identify opportunities to improve channel efficiency, scalability, and overall marketing performance.
Initiate and coordinate tests of new traffic sources, products, inventory, and platform capabilities.
Evaluate partner performance and recommend the optimal setup across direct, agency, and reseller buying models.
Share platform expertise, best practices, and successful cases across regions.
Qualifications
5+ years of experience in performance marketing, mobile user acquisition, digital partnerships, media buying, or agency management.
Strong understanding of mobile performance marketing and the in-app advertising ecosystem.
Experience working with advertising agencies and/or resellers.
Experience working directly with advertising platforms or traffic sources is highly desirable.
Strong understanding of performance metrics such as CPA/CAC, CPI, ROAS, LTV, and retention.
Proven commercial negotiation and partner management experience.
Strong internal stakeholder management skills and ability to work with multiple regional teams.
Analytical mindset and ability to connect partnership opportunities with measurable marketing results.
Fluent English.
Nice to have:
Hands-on experience buying and optimizing in-app traffic.
Experience with Moloco, AppLovin, Apple Ads, Xiaomi, or similar platforms.
Experience managing both direct and agency/reseller buying models.
Understanding of mobile attribution, MMPs, SKAN, and incrementality.
Experience launching and scaling new acquisition channels across multiple markets.
Key Skills
Mobile Performance Marketing
Strategic Partnership Management
Commercial Negotiation
Internal Stakeholder Management
Analytical & Business Thinking
Consultative Approach
Cross-functional Collaboration
Prioritization & Project Management
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Staff Product Manager
to shape this product from an early stage and lead it through validation, launch and international scale.
We are building a new product that enables people across inDrive’s global user base to earn additional income by completing tasks that generate high-quality training data for AI.
Following a successful pilot, we are moving from a partner-led solution towards our own scalable platform. It will connect demand from AI companies with distributed data collection and labelling, covering the full journey from buyer requirements and task design to contributor payouts, quality assurance and dataset delivery.
Key Responsibilities
Own the end-to-end product strategy, roadmap and outcomes for the Data Tasks platform.
Translate data buyer requirements into scalable collection, annotation and quality-control workflows.
Design the full product journey across both sides of the platform: enterprise buyers and task contributors.
Build capabilities for task creation and distribution, contributor onboarding, payouts, data submission, validation, labelling and dataset delivery.
Define the right balance between building internal capabilities, using external platforms and working with specialised partners.
Establish product metrics across demand, supply, data quality, unit economics and contributor experience.
Run discovery and experiments to improve acquisition, activation, task completion, retention and payout experience.
Work closely with Commercial, Engineering, Data, Operations, Legal, Privacy, Information Security and market teams.
Ensure the platform can support multiple data types, including audio, text, images, video and multimodal data, across different countries and use cases.
Skills, Knowledge and Expertise
Significant product management experience, including ownership of complex products at Staff, Principal or equivalent level.
Proven experience building and scaling a new product or platform from an early stage.
Strong systems thinking and the ability to design end-to-end products involving multiple users, workflows and operational processes.
Experience with B2B platforms, marketplaces, crowdsourcing, data products, AI/ML infrastructure or workflow products.
Strong commercial judgement and the ability to connect customer needs, product decisions and unit economics.
Ability to work with enterprise customers and translate technical or specialised requirements into scalable product solutions.
Strong analytical skills and experience defining metrics, running experiments and making decisions under uncertainty.
Ability to operate independently, bring clarity to ambiguity and influence senior stakeholders without relying on formal authority
Fluent English and clear written and verbal communication skills.
Nice to have
Experience with AI training data, data collection, annotation, model evaluation or quality-assurance systems.
Experience building two-sided marketplaces or products involving distributed contributor networks.
Experience launching products across emerging markets and adapting them to local payment, legal and operational constraints.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 90 700 EUR gross.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We’re looking for an experienced
Payroll Accounting Manager
to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets.
Key Responsibilities
Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management.
Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting.
Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations.
Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth.
Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls.
Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders.
Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them.
Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables.
Assist with processing the Company's employee equity grants.
Skills, Knowledge & Expertise
Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company.
Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred.
Have demonstrated experience with payroll accounting and related compliance requirements
Possess a proven track record of successfully leading process improvement initiatives and system implementations.
Are proficient in NetSuite or similar accounting software, with experience in financial systems integration.
Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively.
Have keen attention to detail and unwavering commitment to accuracy.
Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight.
Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights.
Have excellent verbal and written communication skills for cross-functional collaboration.
Strong Candidates May Have:
Experience working in a fast-paced startup environment, particularly in the technology sector.
Successfully led accounting system implementations or major upgrades.
Expertise in developing and documenting streamlined processes that scale with company growth.
Experience with creating automation solutions for accounting workflows.
Experience thriving in ambiguity and excelling at developing structure in unstructured environments.
Proven track record of identifying inefficient processes and implementing innovative solutions.
A proactive approach to anticipating and solving problems before they escalate.
Ability to balance strategic thinking with tactical execution.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 58 000 EUR gross.
Final benefits may vary depending on the location.
Location: Tbilisi, Georgia
Workplace: hybrid
We are looking for a Senior Data Project Manager to join inDrive's Data Platform. You will work in close partnership with the Engineering Managers of two core teams, Data Ops and Data Delivery, and coordinate projects that span multiple data platform teams: for example, onboarding data from external partners and orchestrating its downstream transformation into analytics-ready data marts.
Key Responsibilities
Coordinate cross-functional Data Platform (DWH) initiatives end-to-end, from source-system integration through the warehouse to analytical data marts
Act as the single point of accountability for initiative outcomes, ensuring value delivery within expected timeframes
Drive projects that cut across several teams, e.g. partner data ingestion followed by transformation and modeling, aligning scope, sequencing, and ownership between Data Ops, Data Delivery, and adjacent teams
Work in tandem with the Engineering Managers of Data Ops and Data Delivery on planning, capacity, and execution; participate in the operational management of the teams
Own project and initiative schedules: identify risks, dependencies, and potential slippage early, and communicate them promptly to all stakeholders
Manage priorities across product-driven requests from internal data consumers and long-term platform investments (reliability, data quality, governance, security)
Build a process for continuous improvement of team metrics: delivery performance, quality, engagement, and team maturity
Facilitate project- and program-level events (planning, syncs, retros, stakeholder reviews)
Translate between business and technical teams, keeping internal consumers, engineering, and leadership aligned
Skills, Knowledge and Expertise
3+ years of project or program management experience in Data Platform, Data Warehousing (DWH), or Analytics environments
Demonstrated success managing complex initiatives with multiple stakeholders, teams, and moving parts
Solid command of modern goal-setting and project management tools
Exceptional communication and stakeholder alignment skills: able to translate between business and technical audiences
Highly organized, with strong prioritization, risk management, and accountability-driving skills
Strong systems thinker; brings clarity and structure to ambiguity
Nice to have
Hands-on experience in Data Platform / Data Warehouse ecosystems: understanding of data pipelines, ODS-to-data-mart layering, streaming and batch delivery, data governance
Experience in high-growth consumer tech
Familiarity with modern data stack tooling (dbt, Airflow, Kafka, BigQuery or similar cloud DWH)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 70 100 EUR gross
Final benefits may vary depending on the location.
Location: New Delhi, India
Workplace: hybrid
inDrive is a global marketplace operating across 47 countries and 1,200+ cities, where riders set their price and choose between competing driver offers. Because every offer displays a pick-up ETA, accuracy directly drives matching—shaping which offer wins, what riders pay for speed, and whether drivers bid.
As the founding PM of the
Geo ETA
squad, you will own the end-to-end arrival promise for rides and multi-leg deliveries. Sitting on top of core routing, you’ll manage display policies, post-acceptance revisions, and critical non-routing factors like driver reaction times and merchant prep. You’ll solve the core marketplace trade-off: balancing unpaid driver wait times from early arrivals against user churn from late ones.
Key Responsibilities
Surface & Vertical Ownership:
Manage pick-up and drop-off ETAs across all ride-hailing, delivery, courier, and intercity surfaces—from pre-order screens and driver bid cards to active trip tracking, lock screens, and widgets.
The "Kept Promise" Framework:
Define exact early/late arrival thresholds for pick-ups and drop-offs using behavioral data (cancellations, complaints, reorders) and enforce counter-metrics (like unpaid driver wait time) so teams can't game accuracy by over-padding.
Non-Routing Realities:
Account for real-world operational delays that traditional route engines miss, including post-acceptance driver reaction time, finishing prior trips, merchant prep times, courier dispatch, and door-to-door handovers.
Conversion vs. Lateness Balance:
Solve the core business trade-off between over-quoting (which lowers upfront order conversion) and under-quoting (which leads to lateness, rider cancellations, and lost trust).
Data Science & Model Governance:
Act as the product owner for ETA models—specifying post-acceptance refiners, offline/online evaluation sets, fallback logic, and city-level cold-start strategies in close alignment with Data Science.
Cross-Team & System Resilience:
Route systematic road/speed defects back to the Geo Way squad (rather than building redundant speed models), log all shown ETAs across all surfaces for auditability, and ensure reliability on low-end hardware and spotty connections.
Skills, Knowledge and Expertise
5+ years in Product Management
within high-volume Mapping, Ride-hailing or Delivery business.
Domain Expertise in Promises & Supply:
Experience building time or availability promises (such as ETAs, delivery dates, dispatch/allocation, or capacity planning) that drive action for customers or operators.
Behavior-Driven Thresholds:
Proven ability to calibrate accuracy and quality standards directly against user behavioral data (e.g., cancellations, conversion rates, and retention).
Advanced Experimentation:
Ownership of rigorous experiment design—defining success/guardrail/exit criteria upfront, understanding statistical detection limits, and executing switchback or geo-split testing in interconnected marketplace environments.
Technical & Data Science Collaboration:
Strong analytical self-sufficiency (writing SQL and diagnosing metric movements), paired with experience specifying model evaluation/fallback strategies and identifying when simple rules outperform complex models.
Two-Sided Marketplace & Stakeholder Management:
Deep understanding of two-sided marketplace dynamics (balancing rider, driver/courier, and business outcomes) alongside the ability to push back on senior leadership requests using data-backed alternatives and safe testing paths.
Communication:
Business-fluent English proficiency (B2/C1+ or equivalent).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth.
The role combines two core mandates:
Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets.
Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models.
This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation.
Key Responsibilities
Marketplace Health
Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs.
Maintain courier availability, utilisation, productivity, and overall marketplace health.
Own geographic coverage gaps, supply density, and market expansion readiness.
Build and maintain supply forecasting models with measurable accuracy targets.
Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics.
Identify structural marketplace issues early and drive corrective actions together with country teams and Product.
Supply Acquisition
Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries.
Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency.
Run digital, referral, offline, partnership, and local acquisition programmes across markets.
Design scalable acquisition playbooks while adapting execution to local market realities.
Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality.
Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function.
Supply Marketing
Own global courier positioning and the courier value proposition.
Define why couriers should choose, stay with, and prioritise our platform versus alternatives.
Drive supply performance marketing together with the central Marketing team.
Test and optimise creative, messaging, channels, and offers across acquisition and retention.
Define communication strategy for active, lapsing, and reactivated couriers.
Ensure courier communication supports both marketplace performance and long-term retention.
Budget & ROI Ownership
Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets.
Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments.
Build quarterly and annual budget plans with scenarios and clear business assumptions.
Reallocate investment across markets based on performance, opportunity, and marketplace needs.
Hold country teams accountable for supply investment efficiency.
Ensure every material supply investment has a clear expected business outcome and measurable return.
Strategy
Author and own the global supply strategy, updated annually and reviewed quarterly.
Define how our supply model should evolve across different market maturity stages and business models.
Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance.
Lead quarterly and annual planning cycles, including OKR-setting with country teams.
Define the long-term evolution of courier, fleet, partner, and hybrid supply models.
Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage.
Ensure supply strategy supports new verticals, products, monetisation models, and future business growth.
Operations
Run weekly global supply business reviews with country teams.
Maintain a clear view of performance, key risks, priorities, and required actions across all markets.
Manage country escalations and unblock critical operational issues with speed.
Build scalable operating standards while preserving necessary local flexibility.
Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations.
Step into critical markets or projects when performance requires direct leadership intervention.
Build strong accountability across country teams for execution and results.
Product
Represent supply requirements in all relevant product roadmap decisions.
Own prioritisation of supply-side product needs based on business impact and marketplace performance.
Maintain and prioritise the supply product backlog together with Product.
Translate operational problems into scalable product solutions rather than permanent manual processes.
Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation.
Ensure new products and business models have a viable supply operating model before scale.
Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics.
Analytics
Own the supply performance framework across all markets.
Own supply dashboards, country scorecards, and management reporting.
Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews.
Build forecasting, scenario planning, and capacity models required for business planning.
Track forecast accuracy and continuously improve planning quality.
Ensure decisions are based on clear data and comparable metrics across markets.
Move the organisation from reporting what happened to understanding why it happened and what needs to change.
Qualifications
7+ years in marketplace operations, supply growth, or platform scale.
Proven ownership of acquisition budgets ($1M+ annually).
Experience leading multi-country or global teams of 8+ people.
Track record of improving CAC and supply retention simultaneously.
Background in on-demand logistics, ride-hailing or food delivery preferred.
Advanced level of English proficiency.
The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business.
The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics.
Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 86 800 EUR gross
Final benefits may vary depending on the location
Location: Tbilisi, Georgia
Workplace: hybrid
To be added
Key Responsibilities
Select and calculate product and business metrics when implementing projects/product features
Analyze key metrics to identify deviations, growth opportunities, and product development directions
Assess potential profit from new projects or product features
Maintain documentation of the analytics system in the company's knowledge base as part of its product
Conduct A/B testing, including developing conditions and interpreting results
Make recommendations for improving the product and find optimal solutions to improve the convenience of interaction between the user and the product
Interact with all teams of the Data Department to optimize data flows, control the quality and integrity of product data, create data marts for the product
Add extra Responsibilities if needed, otherwise delete this paragraph
Skills, Knowledge and Expertise
3+ years of experience in data analytics or data science
Analytical mindset: structured and critical thinking, the ability to find a balance between the resources spent and the effect on the business
Strong mathematical background with an emphasis on mathematical statistics, optimization theory, time series and causal inference
Proficiency in Python and data analysis libraries
Proficiency in SQL: ability to work with large amounts of data, write and optimize complex queries, create analytical data marts
Experience in creating BI reports: Plotly / Redash / Tableau
Add extra Requirements if needed, otherwise delete this paragraph
ГибридTbilisi, Georgia
ГибридseniorJakarta, Indonesia
ГибридseniorLimassol, Cyprus
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