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Location: Muscat, Oman We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaisons. The Support & Implementation Engineer will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support and engineering. Responsibilities Implement and install solutions on the customer's test and production environments. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels). Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely. Perform any other job-related duties incidental to the work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer Application, or any related field. Fresh graduates / Up to 3 years experience in a familiar field. Willing to travel abroad and work extra hours whenever needed. Knowledge in database engines (Oracle and MS-SQL). knowledge in operating systems (Linux and MS Windows). Knowledge in application servers (Apache Tomcat, Oracle WebLogic, and IBM WebSphere). Knowledge in Directory Services (AD & LDAP). Excellent verbal, written, and interpersonal skills. Excellent team player. Excellent customer service skills. Attention to detail skills. Effective communication skills. Experience in one or more of the below is a plus : Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure. Data Centers, High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge in PKI Infrastructure and Certificate Authorities. Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases). Knowledge in server and client operating systems (Linux Distros, Windows). Knowledge in web application servers (Jetty, Wildfly, JBoss). Knowledge in Object Storage management. Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud, DigitalOcean). Cloud Infrastructure Tools (OpenStack, Docker, Kubernetes). DevOps Techniques and Skills including CI/CD.

Location: Home based - Worldwide Our ambition is to set a standard of excellence when it comes to serving the open source ecosystem. This is your chance to be a part of that as a Community Engineer at Canonical . We are building community management at scale. We have multiple positions available, at different seniority levels. All applications and candidates are handled through this single entry point. To improve your chances of success in this application, read our advice on how to get a job at Canonical . The role of a Community Engineer The Community team at Canonical enables community leaders and participants to get things done, co-ordinating with Canonical teams and ensuring that community processes are efficient and well run. We don't do the work of the community, but we facilitate that work to ensure that energetic and ambitious community members with their own vision of open source can benefit from the work Canonical does and bring their own flavor of Ubuntu into being, to meet the needs and express the interests of their community. You will play a key role in designing, executing, and scaling initiatives that foster a thriving community. This is an exciting opportunity for a technically proficient person who is passionate about open source software, Linux, and sustainable community building. In this role, you will support community initiatives with your technical skills and strong organizational skills. You work hand in hand with developers to smooth processes and integrate community plans with Canonical plans for maximum impact. You can encourage and facilitate the creation of new technical projects that enhance the community contribution experience, and you represent community interests to Canonical teams. You will lead complex, multi-disciplinary programs from conception through launch, working closely with Developer Relations engineers, technical authors, product managers, marketing teams, engineering teams, and external partners. You will support and engage with volunteer developers in the Ubuntu community, addressing their concerns and helping them to create successful tools. You will help to ensure their success and the overall autonomy and sustainability of projects. You will provide the content and technical support to ensure the community stays engaged and informed. This will include regular blog and social media posts about community initiatives, events, accomplishments, and collaborative efforts between Canonical and the Ubuntu community. You will communicate effectively with developers and software engineers and represent not only the Ubuntu community but Canonical as a contributor to the wider Linux ecosystem. Our team attends conferences and expos, and talks about technical community projects and their development processes. Location : These are fully remote roles, open to candidates across the globe. What your day will look like Write high quality content to promote and support community initiatives Discuss ideas and collaborate on finding good solutions to community problems Work from home with global travel 2 to 4 weeks for internal and external events Potential opportunity to travel more if you wish Nurture community contributions to Ubuntu Engage with the Ubuntu community through Discourse, Matrix, social media, conferences, etc. Represent Ubuntu via speaking engagements at events and conferences Support the engagement by Canonical teams into the open source ecosystem What we are looking for in you You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have experience with developer tools and open source projects You have a clear public record of accomplishments (talks, blog posts, GitHub, X, etc.) You have interest and experience with some of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology You can work autonomously and assume full ownership of objectives as needed You can be flexible with your time and enjoy working with new technology in a fast-paced environment You are experienced working with open source communities and understand the workflow of volunteer contributors You have experience in (technical) program management and have excellent organizational, communication and interpersonal skills Additional skills that you might also bring Experience with community management Experience with Developer advocacy Experience as a software developer Examples of contributions to the Ubuntu Community Experience with contributing to open source projects What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. We built Metabase because existing tools for business intelligence didn’t feel like things we wanted to use. We wanted faster, simpler ways to ask questions about data, and wanted to strip away the colder feel of most Enterprise software. Folks seemed to agree, and now Metabase is used daily by tens of thousands of companies to give people in all sorts of roles access to insights they wouldn’t have otherwise had. None of this could happen without our user interface and that’s where you come in. We’re looking for someone with strong product sensibilities, extraordinarily good frontend skills, and solid software engineering fundamentals to join our team to advance the state of the art in our product and our industry.   We are hiring for multiple Engineering Manager positions. You Will Directly manage a team of engineers and help them ship features that delight Metabase users. Work closely with Product, Design, and Success teams to plan and execute on the product roadmap, balancing feature development, tech improvements and bug fixes. Coach individuals, tune processes, remove obstacles, and optimize the environment to continuously increase the speed of iteration. Be technical, deeply understand the problems the team is solving and make decisions within that context. Hire, onboard, and nurture top-level engineering IC talent. Skills and Experience Strong written and verbal communication, with a bias to written communication to support async processes in a fully remote and distributed team. 2+ years of engineering management experience or equivalent (you can demonstrate skill at key aspects of building and improving an engineering team, and supporting and developing people's careers). Ability to debug project execution to identify issues and changes to one or more of people, process, and project scope. Strong product sensibilities - you can critically navigate product proposal docs and Figma designs and translate them to engineering requirements that span the Metabase product stack, and identify and mitigate risks to building them. Strong technical background in one of: Clojure or Frontend (React + Typescript) ecosystems. Main attributes we look for in candidates Outcome focused, with the ability to ship code by removing obstacles and making decisions. Highly technical - can fluently read code, tech design docs, can engage in technical discussions that make the technical artifacts better, can provide constructive technical feedback, and is very close to the implementation details Use their technical understanding to make decisions regarding project execution and delivery. Problem decomposition to reduce risk, increase surface area for feedback and to be able to continuously adjust plans taking reality into account. Ability to coach and grow engineers, especially in a low structure environment without formal titles and well-defined career ladders. Why should you consider Metabase We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come. We are open source and you can check out the code to see what exactly we do. Look at our roadmap to see what we plan to build next! The problems we face are genuinely interesting and aren’t trivial. Data influences so much of our world but isn’t that easy to interact with or understand. You’ll make tools that people rely on for their real jobs. The business is growing and so is the company! We're a fully remote global team (in 30 countries and growing). We get things done asynchronously with plenty of uninterrupted time and supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that helps you grow. Compensation The US base salary range for this role is $200K–$250K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. And there's so much more to do! We're expanding the product in many directions, and continuously reevaluating decisions we made in the past in order to improve every flow and detail. We want to do that faster and even better, so we're looking for outcome-oriented, seasoned Product Designers to join our core team. At Metabase, design directly drives business success: our customers consistently choose us because of our superior UX — meaning your work will be directly responsible for our growth. Product designers at Metabase are part of a centralized team, working closely with small teams of engineers to design and ship beautiful, simple solutions from beginning to end. We have a unique design culture: We focus on solving root problems rather than applying superficial fixes We care more about a solution “feeling” right than rigidly adhering to “consistency” We ship iteratively and value real-world outcomes over “perfect” process or glossy internal artifacts Recent projects our designers have tackled include: Creating a completely new Documents feature Envisioning a new way to view, compare, and explore metrics Creating patterns and surfaces for LLM-based SQL generation, natural language queries, and asynchronous agentic work Responsibilities Deliver end-to-end design solutions that are truly elegant, beautiful, fun, and simple. Push back on complexity creeping into the product. Use a variety of mediums to communicate what could or should be done, whether it’s LLM-generated prototypes, writing, Figjam diagrams, or high fidelity concepts and solutions. Pull on engineers and product thinkers to ensure understanding of technical constraints and possibilities. Iterate rapidly and broadly in scrappy ways that make abstract ideas tangible and which move conversations forward. Deeply internalize the needs and mindset of our users through insights provided by the broader team. UX research skills aren't needed, but welcome. Profile You think in terms of journeys, not screens. Biased toward building things, not slide decks. Work out-in-the-open instinctively, out of an eagerness to receive feedback, and to riff and iterate with an experienced, skilled team. Thorough and attentive to detail, with a high internal bar for your craft. Strong ability to communicate design decisions and rationales through speaking and writing. Comfortable with asynchronous collaboration, and articulating complex ideas remotely. Skills and experience Depth of experience designing solutions for challenging product problems. Your work will rely on research and analytics, but it will shine because of solid instincts and craftsmanship. Experience designing specifically for large web applications/tools Technical enough to understand at a high level what's happening inside the engineering black-boxes. (If you don't understand the complexity, how can you simplify it?) Bonus Qualifications Experience with LLM-based UI and interaction prototyping Experience with Web development (HTML, CSS, React) Technical background or education (CS degree or similar) Experience building or using developer tools Compensation The US base salary range for this role is $93K–$210K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Amman, Jordan We are looking to recruit a highly motivated Product Owner with a genuine interest in technology and a passion to deliver cutting-edge and high-quality software products. Responsibilities Understand the overall product Attend team meetings including daily standups, planning, reviews and retrospectives Provide vision and direction to the team and stakeholders throughout the project Elicit and gather requirements from multiple sources, such as customer/stakeholders interviews and meetings, documents analysis, and research Identify functional and non-functional requirements and document them in a clear, concise, and complete manner Determine technical feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solution Analyze the impact of new requirements and changes, providing estimates to the effort needed for delivery. Participate in the software design process with the development team Document and demonstrate solutions by developing documentations, flowcharts, layouts, diagrams, charts, code comments. Author high quality product documentation such as, business requirements documents, software requirements specifications, interface specifications, and API contracts. Build and prioritize product backlog by populating it with user stories and defining their acceptance criteria Conduct backlog grooming and management, iteration planning, and elaboration of the user stories Accept completed user stories to ensure the work fulfills the acceptance criteria Demonstrate iteration/product to customers and product management and gather feedback Requirements Previous working experience as a Product Owner / Business Analyst or a similar field for 2-5 years BSc in Computer Science, Engineering or similar relevant field In-depth knowledge of Agile/Scrum processes and principles; certification is a plus Outstanding communication, presentation and leadership skills Excellent verbal, written, and interpersonal skills in Arabic & English Excellent team player Excellent organizational and time management skills Sharp analytical, problem-solving, and research skills Attention to details Excellent knowledge in UML Excellent knowledge of building APIs and services using REST, Soap, etc. Excellent knowledge in project management tools such as Gitlab, JIRA, etc. Background in software development is preferred Experience in payment systems is a plus Authorities Decide if a feature is accepted of not and hence merged on not Decide on what does a feature include and the system behavior Decide on iterations’ priorities Review, accept iteration outcomes

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions. Location: This is a globally remote role. The role entails Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks. Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction. True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably. Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes. Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community. Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners. What are we looking for in you Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly. The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy. Academic Dedication: Exceptional academic track record from both high school and university. Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers. Linux & Cloud Familiarity: Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following: Virtualization & Cloud: Using KVM or OpenStack. Containers: primarily Docker, LXD/LXC, or Kubernetes. Storage Ecosystems: Block, object, and network storage technologies. System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning. Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps. Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Remote-North & South America Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase is looking for an Analytics Engineer to support our team.   This role will be a key part of the operations team, using the disparate data sources we have on our customer base, customer onboarding, and community intelligence to better understand our users, their needs and what we should do to better help our customers.   Things you'll do :   - Iteratively refine our data, build models and help spread data throughout the team to enable self-service analytics - Organize our datasets and do complex transforms using SQL & Python. - Dig into data, answer questions - Teach the others on your team to fish - Collaborate day to day with business users, designers, product managers and engineers - A bit of everything from data ingestion, modeling, analysis, science, and story telling.   Things we're looking for :   - Strong data modeling or integration skills - Extremely strong coding skills using SQL (100+ lines of complex SQL queries/models) or Python (1k+ lines of OOP scripts) - Fluency in expressing business processes using models and charts - 5+ years as an analytics engineer, data analyst, data scientist, data engineer or similar role - BS in CS/CE, Math, Economics or equivalent technical degree preferred - Experience a plus: B2B SaaS, dbt, Postgres/Redshift, Fivetran, dlt, dimensional modeling, data engineering, data science (machine learning), LLM/AI - Candidates who operate in UTC-3 -- UTC-8 Compensation The US base salary range for this role is $95.4K–$190K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.   Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them. What you’ll do Talk to our users to understand their goals and challenges Help customers design and optimize their Metabase implementation Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed. Solve complex problems and troubleshoot customer issues Collaborate with our technical communicators to create educational materials for our customers Serve as the voice of the customer to our product and engineering teams and help drive product development About you Enjoy helping people and solving their problems Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases Strong database and SQL skills Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues: Designing, developing, and troubleshooting web applications Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar) Managing, troubleshooting, and optimizing databases Nice to have Experience with Metabase or other BI tools Experience working for an open source product Fluency in multiple languages (this is helpful as our users are worldwide) Why join us? We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected. Every week brings new complex challenges and opportunities to learn.  If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging. You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team. Closing Here’s some quotes from real customers about working with Success Engineering: “The Metabase Success Engineering team is amazing! Outlier in the industry, IMO” “Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant” “Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!” “LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.” “It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.” We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish) Compensation The US base salary range for this role is listed above, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. We’re looking for exceptional software engineers to join our team in doing the hard work that makes our users’ lives easy. We run on a mix of Clojure and JavaScript (and TypeScript), and the ideal candidate has shipped production code in one or more of these languages. You’ll be expected to ship major features end to end across our JavaScript and Clojure codebase, as well as deal with some of our trickier backend issues as they arise. Some familiarity with machine learning, compiler theory and modern big data infrastructures would be helpful. You should have strong product sensibilities and deeply care about the end user experience.   We are hiring for multiple backend software engineer positions. About You Experience in Clojure (or a strong desire to learn) Track record of shipping products of significant complexity Solid CS background (acquired through either a CS program or shipping software in a production setting) Able to make good technical judgements and back them up articulately Nice to have: Experience with JDBC and database integrations Nice to have: Experience and knowledge of the Java ecosystem and JVM tuning Nice to have: history of open source contributions Nice to have: experience in JavaScript / Typescript (our frontend is in JS and TS) Compensation The US base salary range for this role is $110K–$210K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. We built Metabase because existing tools for business intelligence didn’t feel like things we wanted to use. We wanted faster, simpler ways to ask questions about data, and wanted to strip away the colder feel of most Enterprise software. Folks seemed to agree, and now Metabase is used daily by tens of thousands of companies to give people in all sorts of roles access to insights they wouldn’t have otherwise had. None of this could happen without our user interface and that’s where you come in. We’re looking for someone with strong product sensibilities, extraordinarily good frontend skills, and solid software engineering fundamentals to join our team to advance the state of the art in our product and our industry.   We are hiring for multiple frontend software engineer positions. Why choose Metabase The problems we face are genuinely interesting and aren’t trivial. Data influences so much of our world but isn’t that easy to interact with or understand. You’ll make tools that people rely on for their real jobs. You’ll get to work in open source and get feedback directly from users and customers out in the open. The company is growing and so is the business. We’re adding new remote team members from around the world and improving our processes. It’s an exciting time and you can really have an impact on how things work here. We’ve tried to design our work environment to fit into real life. Work is only one part of who you are, so we emphasize reasonable workdays and prefer planning and avoiding panic. People at Metabase have families, dogs, plants, and lives outside of work and we try to support that however we can. What we're looking for You care about crafting delightful user experiences . You like to write code to enable people to do something and you understand that details and things like copy matter. If your focus is only on code this might not be the best role for you. Prior experience shipping non-trivial apps using React + Redux (or equivalent) . Our front end is written in React (surprise!), so you’ll need really strong React and JavaScript knowledge to build fast and thoughtful user interfaces. You have experience writing tests, giving good feedback on other people’s code , and writing proposals for more complicated problems that are thoughtful and clear. As we’re a remote company (even outside of pandemics) communication and clarity are really important . Due to the nature of what we work on, computer science-y problems come up frequently. We’re not picky about a specific degree or accolade, but you’ll be expected to write fast and performant code and deal with a fair bit of data structure manipulation regularly. We like everyone to care about the nuts and bolts of how to make things look good, so you’ll be expected to use our style guide and if necessary write or update our CSS, so comfort in CSS and familiarity with things like design systems and component libraries is a necessity . You’ve worked on a large and complex JavaScript project. Metabase is a big product and code base so the ability to adapt existing code and integrate new code into established systems is important and you should feel comfortable digging in. Not essential, but nice to have Knowledge and prior experience with data visualization (especially if it has involved dc.js and d3.js). Previous contributions to open source (not a requirement, but a huge plus). Either pre-existing knowledge or interest in learning some Clojure, the language much of the backend of our application is written in. The types of problems you'd get to work on Lightning fast interaction with data. Think things like letting people see all the orders that came in from a specific region by clicking directly on a custom map of their sales regions and then letting them filter that list visually by directly interacting with the data table - and all of this happening in a responsive and delightful way. Augmenting visualizations. To allow for people to further institutional knowledge, build the feature to allow annotations directly on specific data points in a line chart, and then determine how to expose those when it makes sense across dashboards and the entire app. Wayfinding. We want to make sure people don’t have to do work that’s already been done, so build new ways to surface important metrics or segments to the right users across Metabase. Embedded analytics. We have customers who deliver analytics to their own users via our embed product. You’d get to tackle the problem of making sure those can match their own products visually and enable easier integration of the embeds into their own code. Compensation The US base salary range for this role is $110K–$210K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Tens of thousands of companies use Metabase every day to answer questions about their data. While we seek to become the de-facto self-managed open source analytics software for organizations everywhere, many customers want an ability to use Metabase without worrying about the operational details of self-hosting. That’s why we recently launched our Metabase Cloud product. We’re looking for operations engineers to help build out and run our new and quickly growing ‘Metabase Cloud’ hosted product. You will: Own and operate our application stack and AWS infrastructure to orchestrate and manage our hosted customer instances of Metabase Debug runtime issues across the different levels of our application stack and hosting stack. Develop and build our internal tooling and automation to manage the lifecycle of a hosted Metabase installation, from purchase to deployment, zero-downtime upgrades, and general operational health Continuously improve our automated deployments and testing We're looking for someone who: Is thoughtful and careful Compulsively automates everything and documents it Is able to make solid technical judgements and back them up articulately Has at least 5 years of experience building and operating production infrastructure, ideally on public cloud Strong Kubernetes and AWS experience Strong experience with IaC and Terraform Can write high quality and readable code in a modern language (e.g. Python, Go, etc.) Experience with modern monitoring stacks (e.g Prometheus/Grafana/Datadog) Projects you could work on: Multi-region hosting Automate EKS cluster provisioning Extend our CRDs and Operators Improve the RDS sharding strategy for our multi-tenant platform Unify and improve our CI/CD platforms Collaborate with core application developers on changes to improve our application metrics, deployment speeds and CI integration. Maintain our SOC2 compliance and security posture Compensation The US base salary range for this role is $97K–$200K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Engineer for Ceph & Distributed Storage. As part of Cloud Engineering, you’ll be building modelling software to drive systems such as OpenStack, Ceph, and Kubernetes with a focus on distributed storage and Ceph. You’ll be engineering solutions to scale in production, working with our field teams to ensure we’re meeting the needs of customers looking to adopt cutting-edge technology. Applicants should be passionate about the future of the software defined datacenter, distributed systems, and open source. Canonical is a globally distributed team of engineers who share that passion, and you will need to work well in that context. Engineers who thrive at Canonical are mindful of the dynamics of the open source ecosystem, and equally aware of the needs of large, innovative organizations. This job involves international travel several times a year, usually for one week at a time. Location: This role will be based remotely in EMEA or the Americas regions What your day will look like Write high quality, rigorously designed Python and Golang software Collaborate proactively with a globally distributed team Debug issues and produce high quality code to fix them Contribute to technical documentation that define best practices for authoring high quality operators Discuss ideas and collaborate on finding good solutions Develop and maintain software for delivery, operations and life-cycle management of Ceph storage What we are looking for in you You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree You have experience with writing modern, maintainable Python You have experience with Ceph storage You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have interest and experience with two or more of the following: Linux, Kubernetes, Public cloud, OpenStack, LXC/LXD, Python, Go, Debian packaging An exceptional academic track record from both high school and preferably university Willingness to travel up to 4 times a year for internal events Additional skills that you might also bring Experience operating Ceph clusters in production Experience with open source distributed storage such as Gluster, Minio, Mayastor or similar What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote