About the Company
The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences.
About the Role:
We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes.
This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment.
Responsibilities:
- Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners).
- Ensure all incoming data complies with Visa and Mastercard requirements.
- Timely notify merchants about chargebacks and fraud cases, providing full details.
- Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks.
- Maintain internal case logs, including reports, notification templates, and correspondence records.
- Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes.
- Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information.
Requirements:
- Experience in acquiring, anti-fraud, risk management, or merchant support.
- Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle).
- Ability to process and systematize information from multiple sources.
- Strong attention to detail, responsibility, and ability to meet deadlines.
- Excellent communication skills and proficient written English (for merchant communication).
- Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus.
- Russian - native.
- English - fluent.
Conditions:
- Competitive compensation package (fixed + bonus).
- Fully remote.
- Opportunity to scale and develop the business.
Location: Santa Clara, CA
Workplace: onsite
Role Overview
We are looking for a Senior Software Engineer to own the systems that power a large-scale data collection operation, including the collection platform, operator tooling, data pipeline, and fleet infrastructure.
This is an engineering role. Day-to-day teleoperation is performed by a dedicated operator team that you direct — you build what they run on, and you own what comes out of it.
Project Details
Location: 100% Onsite (Santa Clara, CA, US)
Employment: Full-time W-2, Monday–Friday, 9:00 AM–5:00 PM
Start Date: ASAP
Contract Duration: 12-month contract with possibility of extension
Rate: $105/hour
What You’ll Do
Design, build, and maintain the software behind our data collection stations — teleoperation stack, multi-camera recording, and session tooling.
Deploy and upgrade that stack across the fleet without stopping collection; keep workstations, containers, and networking healthy.
Own the data pipeline end to end: automated validation, conversion into our dataset format, upload, metadata, and versioning.
Build the QA tooling that catches dropped frames, stream desync, bad calibration, and mislabeled episodes before data reaches training.
Direct a team of teleoperators — define task protocols and SOPs, onboard them on new tasks and embodiments, review session quality, and unblock them daily.
Own fleet reliability: calibration and firmware pipelines, sensor and end-effector integration, root-cause analysis of recurring faults, and vendor escalation.
Bring up new stations and new embodiments; report throughput, yield, and data health to the research team.
What we need to see
MS in CS, Robotics, EE/ME, or a related field (or BS with equivalent hands-on experience).
3+ years building software for real robot systems — not simulation only.
A system you designed and shipped that other people depended on daily, and that you kept running.
Strong Python and Linux; Docker, git, CI, and SSH-based fleet administration.
Robot middleware and real-time multi-sensor recording — ROS 2 or equivalent vendor SDKs.
Experience supporting a data collection or teleoperation operation: you have built the tools operators depend on and owned throughput and quality numbers.
Comfortable around robot hardware — arms or humanoids, dexterous hands, RGB-D cameras, and the calibration that keeps them honest.
Able to lead operators without formal authority: you write clear SOPs, train people, and communicate status without being asked.
Ways to stand out from the crowd
Humanoid or bimanual platforms (Unitree, Fourier, ALOHA/ARX-class rigs) and dexterous hands.
XR teleoperation: Quest / PICO / Vision Pro, motion-capture gloves, whole-body retargeting.
Imitation-learning data tooling — LeRobot, HDF5/Zarr episode stores, dataset versioning, S3 at TB–PB scale.
Built internal dashboards or tooling for a production line or high-throughput lab.
Open-source contributions to robotics data or teleoperation tooling.
#L1-CC1
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As an Account Executive, Enterprise at Ramp, you are a proven hunter & sales closer with track record of quota attainment and overachievement. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life through the sales process with C-Level executives and key decision makers. As an early member of the team, you will also have the opportunity to help build the sales engine and define the sales strategy that fuels the growth of the company!
WHAT YOU’LL DO
- Drive revenue for Ramp, owning the entire sales cycle through close
- Develop strategies for closing opportunities within your assigned territory
- Leverage sales methodologies to uncover customer needs and pain points
- Articulate Ramp’s value proposition by using the appropriate sales qualification standards
- Own sales activity and monthly revenue forecasting in Salesforce
- Collaborate with product, design, and engineering teams to incorporate customer feedback
WHAT YOU NEED
- Minimum 6 years of quota-carrying direct SaaS sales experience in a full cycle closing role with strong prospecting, qualifying, negotiating, and closing skills
- Experience closing upwards of 20 deals a quarter, with an average deal size about 50K in ACV
- Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers
- Experience with outbound prospecting and conducting product demonstrations
- Consultative sales approach and comfortable leveraging analytical & quantitative skills
- Consistent track record of hitting or exceeding sales targets in a fast-paced environment
- High adaptability and understanding of change within the evolution of a startup
- Excellent verbal and written communication skills
NICE TO HAVES
- Experience selling financial services
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States; Austin; Phoenix; Seattle; Chicago; California; Denver
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
As an Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with State, Local and Higher Education customers in the Western region of the United States.
In this role you will be focussed on business development activity within the government departments and agencies at the state and local level, as well as within higher education within your territory..
We’re looking for an approachable and compelling communicator who loves working with SLED customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment.
As an Account Executive, you will:
- Drive net-new customer acquisition through targeted outbound activity, senior leader engagement, and relationship building across SLED organizations.
- Develop and execute a sales plan and prioritization for the SLED market in your territory, identifying pathways and partners to scale growth regionally.
- Act as a trusted advisor and thought partner to SLED customers and prospects by understanding their goals and shaping AI solutions that deliver measurable value
- Work closely with channel and local partners, particularly Distributors and VARs as well as major system integrators to scale outreach, accelerate adoption, and maximize customer success
- Leverage senior-level relationships with executives and government decision-makers to drive strategic opportunities and long-term partnerships
- Collaborate with Product and Engineering teams on strategic efforts to deliver enterprise and public-sector solutions
- Partner with SDRs and Marketing to drive top-of-funnel activity and overall territory growth
- Own the full sales cycle; including discovery, technical and business validation, proof-of-concept, procurement, and deal close within a team-selling environment
You may be a good fit if you have:
- 5+ years of direct public sector sales experience in the SLED Market, with a proven track record of closing $2M+ annual quotas.
- Deep knowledge of SLED procurement cycles and decision-making processes, how to work with resellers, VARs and distributors.
- Established regional network, including state and local departments and agencies, prime contractors, and industry associations.
- Experience selling SaaS, AI/ML, or enterprise software solutions to government clients.
- High tolerance for ambiguity, you are both a strategist and a hands-on operator capable of building a market from the ground up
- Strong organizational skills, with the ability to manage multiple internal and external stakeholders across fast-moving deals
- Creativity and strong technical acumen to structure unique, mutually beneficial partnerships
- Excellent communication skills, you listen deeply, understand what matters to senior decision-makers, and confidently present to both technical and non-technical audiences
- Preference given to candidates within California, Texas, Washington, Arizona and Colorado with willingness to travel (25-35%).
Cohere is committed to fair and transparent pay practices. The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Задачи:
— Разработка ML-моделей и алгоритмов
— Вывод в production ML-моделей и расчетных модулей
— Аналитика на больших данных
— Поддержка реализованных решений
— Разработка ML-моделей и алгоритмов для прогнозирования временных рядов
Требования:
— продвинутые знания в области математики (мат.анализ, линейная алгебра, теория вероятностей, мат.статистика)
— python: типы данных, структуры, ООП
— классический ML: задачи (классификация, регрессия), метрики, basic ML stack (pandas, numpy, sklearn, catboost, xgboost), SQL
— BigData stack (Hadoop, Spark, SparkML)
— умение работать с git, Jira, Confluence
Будет плюсом:
— знания в области финансов
— опыт продуктовой аналитики
— опыт работы с временными рядами (анализ, разработка моделей)
— опыт работы с LLM (langchain, langgraph)
— опыт end-2-end разработки ML-моделей (EDA-MVP-Solution-Validation-Production)
— опыт backend разработки
Условия:
— комфортный современный офис рядом с м. Кутузовская
— гибридный формат работы
— ежегодный пересмотр зарплаты, годовая премия
— корпоративный спортзал и зоны отдыха
— более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
— программа адаптации и помощь руководителя на старте
— расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
— гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
— бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров
— вознаграждение за рекомендацию друзей в команду Сбера.
Role Purpose
The Head of Partnerships is responsible for the strategic leadership, direction, and management of Bravo Networks' partnership portfolio. The role ensures the development, optimisation, and performance of key partner relationships, delivering sustainable value to the network, its members, and wider stakeholders. Operating as a senior representative of Bravo Networks, the Head of Partnerships will lead the commercial and strategic engagement with insurer and service provider partners, ensuring contractual commitments are delivered, opportunities for growth are maximised, and relationships are managed effectively at all levels. The role combines strategic leadership, commercial management, data-driven insight, and stakeholder engagement to support the achievement of Bravo's business objectives.
Key Responsibilities
Develop and execute the partnerships strategy in line with Bravo Networks' overall business objectives.
Identify opportunities to enhance partner performance, strengthen commercial relationships, and drive mutual growth.
Represent Bravo Networks at a senior level with insurers, service providers, and strategic partners.
Act as a trusted advisor and relationship lead across the partnership portfolio.
Relationship Management
Lead and maintain senior-level relationships across all partner accounts.
Establish regular governance and engagement frameworks to ensure effective communication and collaboration.
Manage complex stakeholder relationships, balancing the needs of partners, members, and the wider Bravo business.
Resolve commercial or operational challenges through effective negotiation and stakeholder management.
Commercial and Contract Management
Lead the development, negotiation, and management of partnership agreements and commercial frameworks.
Ensure all contractual obligations, service commitments, and performance measures are clearly defined and achieved.
Work closely with Bravo and insurer market teams to maximise the effectiveness and value of partnership arrangements.
Identify opportunities for enhanced commercial return and strategic value creation.
Performance and Data Insight
Oversee the collection, analysis, and interpretation of partnership performance data.
Produce meaningful commercial insights and recommendations to support strategic decision making.
Monitor partner performance against agreed objectives, contractual commitments, and key performance indicators.
Utilise market intelligence and performance data to identify trends, risks, and opportunities.
Collaboration and Stakeholder Engagement
Work collaboratively with the wider Bravo leadership team, insurer market teams, operations, finance, and other key stakeholders.
Good collaboration required across the Distribution and Services Team
Ensure alignment between partnership objectives and wider business priorities.
Support business development initiatives and market-facing activities where partnership engagement is required.
Promote a culture of collaboration, transparency, and continuous improvement.
Governance and Risk Management
Ensure robust governance processes are in place across the partnership portfolio.
Monitor compliance with contractual, regulatory, and company requirements.
Identify and manage commercial, operational, and reputational risks relating to partnership arrangements.
Maintain accurate reporting and oversight of partnership activity and outcomes.
Key Accountabilities
Delivery of the Bravo Networks partnership strategy.
Management and performance of partner relationships and commercial agreements.
Achievement of partnership revenue, growth, and value targets.
Delivery of contractual commitments and service standards.
Production of meaningful data analysis, reporting, and performance insights.
Effective stakeholder engagement across internal and external audiences.
Identification and delivery of strategic partnership opportunities.
Knowledge, Skills and Experience
Essential
Significant experience in partnership, insurer, supplier, or relationship management within insurance or financial services.
Strong commercial and negotiation skills.
Experience managing senior stakeholder relationships.
Proven ability to analyse and interpret complex data and performance information.
Experience developing and managing contractual and commercial frameworks.
Strong communication, presentation, and influencing skills.
Ability to operate strategically while maintaining operational oversight.
Ability to travel for Partnership meetings and events.
Mainly London.
Desirable
Existing knowledge of insurance distribution, broker networks, or affinity arrangements.
Experience leading strategic partnership programmes.
Understanding of regulatory and governance requirements within financial services.
Leadership Behaviours
Builds trusted and credible relationships.
Thinks strategically and acts commercially.
Delivers results through collaboration and influence.
Uses insight and data to drive decision making.
Challenges constructively and seeks continuous improvement.
Demonstrates integrity, accountability, and professionalism.
Represents Bravo Networks positively and effectively both internally and externally.
Fastly is seeking a Threat Detection Analyst for the APAC region who is Japanese speaking. The role is part of the Fastly Customer Security Operations Center (CSOC) team, focusing on operational support of Fastly’s security products and services, particularly integrating and supporting agent software installed on customer systems. The position involves monitoring and analyzing customer activity with emphasis on security functions such as identifying account-takeover, Bot Attacks, and WAF administration, focusing on application layer security and web technologies. The role requires working Friday to Tuesday, 0000 - 0800 UTC (9am - 6pm AEST).
Responsibilities include:
— Ensuring security for customers and providing outstanding responses to security issues.
— Providing deep application-security expertise on escalated cases from customers and automated systems.
— Conducting continuous improvement and research to enhance customer security products and operations.
— Contributing to processes and policies to scale the organization.
— Creating and reviewing security service reports for customers.
— Creating and managing security content for customer environments.
Requirements:
— Prior experience working in a SOC environment.
— Experience with SaaS/Cloud or hybrid cloud deployments; Apache, NGINX, IIS or other web server platforms and associated application server technologies and frameworks.
— Scripting skills in Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common web languages.
— Strong information security background with practical skills in application security.
— Experience in IT or security technical support, operations, or research roles.
— Unix/Linux or Windows system administration skills.
— Ability to work with limited supervision and mentor others on security knowledge.
— Fluent spoken and written English, adaptable to different audiences.
— Experience troubleshooting software products.
— Focus on delivering exceptional customer experiences.
Work hours require availability during core business hours. The position is remote based with potential to become hybrid as Fastly expands in the region. Travel to the US and internationally may be required.
Benefits include a comprehensive package starting from day one, with variations depending on country. Fastly emphasizes a positive work environment, diversity, inclusion, and support for employees' passions and causes.
Applications must be submitted through Fastly's official careers site. Fastly is an equal opportunity employer committed to a safe and welcoming work environment free of discrimination and harassment. Reasonable accommodations are available for applicants with disabilities.
Задачи:
— Разработка и развитие клиентской части продукта на React — от архитектуры и управления состоянием до production-ready UI
— Проектирование масштабируемой frontend-архитектуры, выбор технологических решений и формирование стандартов разработки
— Интеграция с backend REST API, участие в проектировании контрактов взаимодействия (OpenAPI/Swagger)
— Оптимизация производительности приложения, управление техническим долгом, рефакторинг сложных участков кода
— Участие в code review, менторство разработчиков, развитие инженерных практик команды
— Взаимодействие с product-менеджерами, дизайнерами и backend-разработчиками на всех этапах разработки
— Участие в декомпозиции задач, технической оценке и планировании спринтов
Требования:
— Опыт коммерческой разработки на React от 5 лет, из них не менее 2 лет в роли Senior
— Глубокое знание React (18+) и его экосистемы: хуки, контекст, жизненный цикл компонентов, механизмы ререндеринга и оптимизации (мемоизация, виртуализация)
— Уверенное владение TypeScript (generics, utility types, типизация сложных структур)
— Опыт работы с state-менеджерами: Redux Toolkit / Zustand / React Query / TanStack Query; понимание разделения server-state и client-state
— Понимание принципов работы REST API, авторизации (JWT), обработки ошибок, идемпотентности (для платежных сценариев)
— Опыт проектирования архитектуры SPA-приложений высокой сложности (множество зависимостей, ролей и сценариев)
— Навыки адаптивной, кроссбраузерной и мобильной вёрстки (HTML5, CSS3, SCSS)
— Умение работать с дизайн-системами, коллекциями компонентов (Untitled UI React, shadcn/ui), опыт ведения UI-kit в Storybook
— Опыт написания тестов (Jest, Vitest, React Testing Library)
— Навыки проведения code review и менторства
— Системное мышление, умение упрощать сложные системы, критическое мышление
— Понимание принципов чистого кода, SOLID, паттернов проектирования
— Знание методологий гибкой разработки (Scrum/Kanban)
Будет плюсом:
— Опыт работы в финтехе или highload-проектах
— Наличие портфолио / ссылок на GitHub или участие в open-source проектах
Условия:
— Полностью удалённый формат работы
— Встречи и корпоративные мероприятия в офисе Москва/Вологда
— Окладная часть + KPI
— Возможность влиять на архитектуру и выбирать технологии
— Работу в сильной команде, поддержку профессионального роста
— Интересные задачи в быстрорастущем проекте
HighLevel is an AI-powered business operating system providing infrastructure for agencies, entrepreneurs, and small and medium-sized businesses across more than 150 countries.
Задачи:
— Architect and ship multi-tenant, planet-scale commerce services covering checkout, subscriptions, payment orchestration, invoicing, and tax.
— Own domain models, protobuf and ConnectRPC API conventions, schema lifecycle, compatibility policies, and contract governance.
— Design resilient payment and distributed-system workflows using idempotency, retries, circuit breakers, outbox and Saga patterns, reconciliation, and graceful degradation.
— Establish auditability, observability, SLOs, incident response, disaster recovery, multi-region failover, and production excellence practices.
— Set platform standards for Kubernetes/GKE, Pub/Sub, Redis, Firestore, MongoDB, ClickHouse, CI/CD, security, compliance, and FinOps.
— Lead technical strategy through design reviews, postmortems, mentoring, hiring, interview standards, and cross-functional roadmap development.
Требования:
— 10+ years building and operating backend systems, including at least 5+ years with Go and 2–3+ years at Staff, Principal, or Tech Lead level.
— Deep expertise in protobuf, ConnectRPC/gRPC, API lifecycle management, versioning, compatibility, contract testing, and Buf.
— Strong distributed-systems knowledge, including idempotency, deduplication, ordering, backpressure, concurrency control, and event-driven architecture.
— Experience with GCP Pub/Sub, Redis, MongoDB, Firestore, ClickHouse, Kubernetes/GKE, autoscaling, multi-region topologies, and canary or blue-green deployments.
— Background in reliability engineering, testing, incident management, disaster recovery, security, PCI fundamentals, data governance, and technical documentation.
— Ability to collaborate across backend and frontend boundaries, including familiarity with Vue.js and TanStack Query.
Плюсом будет:
— Experience integrating payment service providers and local payment rails such as UPI, wallets, BNPL, cards, and 3DS2.
— Experience with active-active or multi-region systems, chaos engineering, traffic management, and OpenTelemetry at organizational scale.
— FinOps experience covering cost baselines, quotas, budget alarms, and workload right-sizing.
— Familiarity with PCI DSS, SOC 2, ISO 27001, and privacy regulations.
Условия:
— Global, remote-first organization with more than 2,000 team members across 10+ countries.
— Autonomous environment focused on initiative, ownership, clarity, and execution.
— Individual contributor role with organization-level influence and no direct reports.
— Opportunity to shape engineering standards, architecture, reliability practices, and developer workflows across teams.
Задачи:
- Вести проекты на Solana от архитектуры до деплоя
- Создавать production-grade программы с приоритетом безопасности
- Решать сложные архитектурные вопросы в новой экосистеме
- Проводить независимые обсуждения дорожной карты с клиентами
- Повышать стандарты команды через код-ревью и наставничество
- Представлять OpenZeppelin в экосистеме Solana
- Использовать ИИ как основной инструмент в работе по безопасности
- Сотрудничать в межкомандных исследованиях и анализе угроз
Требования:
- Опыт разработки production Solana программ от 3 лет
- Умение вести многоквартальные технические проекты
- Глубокое знание SVM, включая модель аккаунтов, PDA и бюджетирование вычислений
- Вклад в стандарты Solana (SIDs, SPL)
- Опыт работы с foundation или protocol командами
- Владение Anchor и низкоуровневым runtime программированием
- Ориентация на безопасность с опытом аудита и укрепления кода
- Использование ИИ-инструментов типа Claude Code, Cursor или аналогичных
- Хорошие навыки английского языка
Условия: null
Наш клиент — международная финтех-организация. Проект связан с проектированием и развитием высоконагруженной распределенной платформы на Go с упором на отказоустойчивость и масштабируемость.
Задачи:
— Проектировать архитектуру распределенных систем и микросервисов на Go.
— Переводить бизнес-цели в технические дорожные карты совместно с Product Managers.
— Проводить код-ревью для Senior-инженеров, внедрять улучшения в CI/CD и системный дизайн.
— Защищать архитектурные решения перед внешними стейкхолдерами.
Технологии и стек:
— Язык: Go (Goroutines, Channels, Memory Model, Concurrency)
— Архитектура: распределенные системы, микросервисы, системный дизайн, высокая доступность, наблюдаемость (метрики, логи, трейсинг), архитектурные риски
— API: REST API, gRPC
— Базы данных: PostgreSQL, MySQL
— Брокеры: Kafka, RabbitMQ, NATS
— Инструменты: AI-инструменты (внедрение/настройка в команде), CI/CD
— Процессы: Agile / Scrum
Требования:
— Опыт разработки от 7+ лет, из них 4+ года с Go в продакшене.
— Опыт проектирования HighLoad систем, знание паттернов интеграции данных.
— Опыт работы в FinTech / банках, понимание требований безопасности и комплаенса.
— Высшее профильное образование (Computer Science).
— Английский язык от уровня C1 (Advanced).
Условия:
— Удаленка, гибрид или офис на выбор.
— Менторство и прозрачный карьерный трек.
— ДМС, компенсация спорта, обучения и международных сертификаций (AWS, PMP).
Не рассматриваются кандидаты из РФ и РБ.
Задачи:
— сопровождение и развитие аналитической отчетности с фокусом на работу с данными, SQL-логикой и корректностью бизнес-показателей;
— автоматизированный отчет, который обращается к данным витрины с использованием PySpark, обработка данных на Python и Pandas, формирование итоговой HTML-страницы;
— анализ и доработка источников данных;
— контроль корректности показателей, актуальности бизнес-логики, качества данных и стабильности формирования отчета;
— доработка SQL-логики, обработки данных, структуры отчета и итоговой HTML-страницы.
Дополнительно:
— участие в развитии AI-агента по отчетности, автоматизирующего text2sql-задачи: перевод пользовательских запросов в SQL, сбор данных, проверка показателей, подготовка структурированных ответов для руководства банка;
— понимание SQL, аналитического контекста, структуры витрин данных;
— проверка корректности сгенерированных запросов и результатов;
— участие в настройке логики взаимодействия агента с данными.
Требования:
— опыт работы в разработке на Python от 3 лет;
— уверенное владение Python, Pandas, SQL, PySpark (Hadoop/Spark);
— знание matplotlib/seaborn, Jupyter Notebook;
— знание HTML;
— навыки работы с Git, умение читать код DS и приводить его к инженерным стандартам production.
Условия:
— график работы 5/2, офисный формат (м. Кутузовская);
— оформление по ТК РФ, оплачиваемые больничные листы;
— спортивные и корпоративные мероприятия;
— программа обучения;
— добровольное медицинское страхование;
— и многое другое.
Задачи:
— Повышение качества RAG-агентов по трём направлениям: поиск по технической документации, нормативной базе, бухгалтерской документации;
— Промпт-инжиниринг и контекст-инжиниринг для всех агентов команды;
— Подготовка эталонных наборов оценки качества;
— Реализация LLM-as-a-judge для автоматических регрессионных проверок;
— Настройка защит для production-агентов: фильтры от инъекций в промпт, валидация структуры и контента выходов, защита от утечек персональных данных, anti-hallucination механизмы;
— A/B-тестирование промптов и моделей для подбора лучших конфигураций;
— Тюнинг качества по сигналам обратной связи пользователей и трассировкам из Langfuse.
Требования:
— Python от 2 лет коммерческой разработки;
— Практический опыт RAG-систем в продакшене: эмбеддинги, векторные базы (Qdrant, FAISS или pgvector), переранжирование, чанкинг;
— Опыт построения и поддержки как минимум одного RAG-решения от начала до конца, не прототип;
— Практический опыт оценки качества LLM-систем: подготовка эталонных наборов, offline-метрики, LLM-as-judge, регрессионные проверки;
— Опыт работы с фреймворками оценки (Ragas, DeepEval или аналоги);
— Практический опыт настройки защит для LLM-приложений: защита от инъекций в промпт, валидация структуры и контента выходов, защита от утечек персональных данных;
— Опыт промпт-инжиниринга и контекст-инжиниринга в реальных проектах: итеративная настройка промптов, structured output, function calling;
— Понимание архитектуры RAG: стратегии нарезки документов, метаданные, выбор моделей эмбеддингов, переранжирование, точность ссылок на источник;
— Практический опыт работы хотя бы с одним LLM-фреймворком: LangChain, LangGraph, PydanticAI, OpenAI API или аналоги;
— Практический опыт A/B-тестирования промптов и моделей в продакшене;
— Опыт работы с агентскими протоколами (MCP) или собственным tool-layer для агентов;
— SQL и работа с реляционными базами на базовом уровне.
Задачи:
- Управление людьми: проведение 1-1 встреч, мотивация и развитие сотрудников, организация Performance review
- Управление командой: найм, onboarding, повышение, ФОТ, увольнение
- Техническая экспертиза: разработка (до 30% от обязанностей), дизайн архитектуры, Code Review, развитие инженерной культуры
- Плотная работа с Product Owner, межкомандные коммуникации, понимание бизнес-метрик
- Постановка квартальных целей команды (OKR) и Roadmap, постановка целей спринта
- Scrum Master, системная работа с тех. долгом и багами
Требования:
- Опыт на позиции руководителя не менее 2 лет — управление кросс-функциональной командой (BE, FE, QA, UX)
- Реальный опыт построения процессов в команде (Scrum / Kanban)
- Опыт разработки на Golang от 3 лет (уровень ME+ или SE)
- Навык проектирования архитектуры сложных геораспределённых систем
- Опыт найма сотрудников в команду и формирования команды
- Опыт стратегического (до 1 года) и тактического (1 квартал) планирования работы команды разработки
Будет плюсом:
- Опыт проектирования и эксплуатации высоконагруженных сервисов
- Опыт работы с AWS S3
- Опыт работы с Ceph
Обязательные условия:
— 3 года опыта в финтехе, платежах или эквайринге;
— Опыт работы с платёжными системами и агрегаторами именно на стороне платформы или мерчанта;
— Полный цикл: выход на провайдера, переговоры по условиям, подключение, дальнейшая работа по конверсии;
— Понимание процессов: approval rate, routing, каскады, лимиты;
— Английский язык — рабочий уровень;
Будет преимуществом:
— Опыт работы с GEO Латинская Америка (приоритет — Аргентина);
— Опыт работы с GEO Азия (второй рынок);
— Наличие собственной контактной базы по локальным провайдерам;
— Конкретные кейсы с результатами (повышение конверсии, оптимизация роутинга, настройка каскадов);
Вы:
— Проактивны и умеете работать в многозадачной среде;
— Ответственны за результат и доводите задачи до финала;
— Обладаете сильными коммуникативными навыками;
Чем будете заниматься:
— Поиск и подключение новых платёжных систем и агрегаторов;
— Ведение переговоров и сопровождение договорной базы;
— Онбординг провайдеров: KYC, комплаенс;
— Запуск новых методов оплаты и анализ эффективности (конверсия, отказы, лимиты);
— Оптимизация комиссий и повышение approval rate;
— Взаимодействие с командами Product, Tech, Finance, Support;
Мы предлагаем:
— Стабильная зарплата в EUR/USD
— Годовой бонус (13‑я зарплата);
— Тимбилдинги и корпоративные мероприятия;
— Компенсация спорта и языковых курсов;
— Оплата обучения и повышения квалификации;
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for an Engineering Manager to lead the Billing team at Supabase. Billing owns the monetization and revenue systems that turn platform usage into accurate customer charges and finance-ready revenue data. The team’s scope includes plans, subscriptions, usage-based billing, invoices, payments, credits, coupons, taxation, dunning, collections, pricing mechanics, entitlements, marketplace and partner billing paths, and integrations with providers such as Stripe and Orb.
Billing sits at the intersection of engineering, product, finance, data, support, and partnerships. The systems are revenue-critical and trust-critical: they must remain correct, predictable, supportable, observable, and extensible as Supabase grows and introduces new products, pricing models, and partner channels.
This is a people, delivery, and technical leadership role. We don’t expect managers to contribute production code directly, but we do expect you to participate in architecture and design discussions, challenge plans with sound technical reasoning, and set a high bar for correctness, reliability, and operational maturity.
WHAT YOU'LL BE RESPONSIBLE FOR
Team & People
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.
- Run 1:1s, performance management, career development, and onboarding for your direct reports.
- Coach engineers working across backend application code, data pipelines, external integrations, and operational workflows.
- Build durable ownership across the team so critical billing knowledge, access, and incident response do not depend on one person.
- Handle people administration, including leave and time off, for your team.
Hiring
- Own the hiring plan for the Billing team and act as Hiring Manager and first-round interviewer for roles on the team.
- Partner with Talent Acquisition to source, interview, and close strong candidates with the right mix of billing-domain depth and engineering judgment.
- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.
Delivery, Roadmap & Partnerships
- Own the Billing roadmap and project management in Linear, driving accountability, clear milestones, and predictable delivery.
- Balance new pricing and product capabilities with investments in system correctness, resilience, supportability, and technical debt.
- Manage workflow intake and Slack triage, deciding what should be routed, prioritized, sequenced, or pushed back on.
- Own weekly updates and keep stakeholders aligned without creating unnecessary overhead.
- Surface risks, dependencies, tradeoffs, and revenue or customer-impact concerns early and clearly to leadership.
Incident Commander
- Train as an Incident Commander and lead coordination, resolution, customer-impact assessment, and post-incident follow-up.
- Lead blameless post-incident reviews.
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.
- Have 3+ years managing remote engineering teams.
- Have managed a billing engineering team at a cloud, SaaS, or developer tools company. Experience with developer tools or databases is a strong preference, but we'll consider any sufficiently technical background where you can demonstrate the ability to ramp on a new domain.
- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.
- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.
- Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same.
- Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room.
- Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done.
- Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them.
- Are comfortable with ambiguity and capable of building structure where there isn't much.
- Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early.
- Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room.
RELEVANT BILLING DOMAIN & TECHNICAL EXPERTISE
You should bring experience across most of the following areas:
- Subscription lifecycle and monetization mechanics: plans and packaging, billing cycles, upgrades and downgrades, proration, upfront and in-arrears charges, add-ons, credits, coupons, discounts, refunds, taxes, dunning, collections, disputes, and chargebacks.
- Usage-based billing at scale: converting raw product and infrastructure telemetry into billable usage; defining meters and dimensions; applying quotas and pricing; handling late-arriving data; and supporting deterministic reruns, backfills, and reconciliation.
- Payments and billing-provider integrations: production experience with Stripe, Orb, or comparable providers, including APIs, webhooks, invoice lifecycle, payment failures, event ingestion, sync engines, rate limits, provider SLAs, and graceful degradation during outages.
- Entitlements and pricing enforcement: separating feature access from charging, managing plan defaults and customer-specific overrides, and designing auditable controls that keep product behaviour consistent with commercial agreements.
- Cross-functional billing operations: working effectively with Finance, Data, Product, Support, Sales/RevOps, and Partnerships on revenue reporting, customer support, fraud and payment risk, marketplace billing, and new pricing launches.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Задачи:
— Сотрудничать с командами Product, Design, Engineering, Research, Data Science и другими для формирования персонализированных пользовательских опытов на Pinterest, включая Homefeed и другие поверхности для открытия контента.
— Применять контент-дизайн, информационный дизайн и ориентированный на пользователя подход для создания и улучшения продуктовых опытов, помогающих людям открывать идеи, понимать рекомендации и взаимодействовать с персонализированными сервисами.
— Использовать исследования, данные и пользовательские инсайты для принятия решений по контенту и выявления возможностей улучшения опыта Pinterest.
— Вносить вклад в создание масштабируемых контентных фреймворков, паттернов и стандартов для обеспечения ясных, последовательных и надежных персонализированных опытов.
— Помогать создавать прозрачные, ориентированные на пользователя интерфейсы, используя язык для объяснения причин отображения контента и способов настройки пользовательского опыта.
— Изучать и применять новые AI-инструменты и методы в процессе контент-дизайна для повышения качества решений, мастерства и эффективности, сохраняя при этом сильное суждение и ориентированность на пользователя.
— Вносить вклад в развитие практики контент-дизайна, делиться знаниями, совершенствовать лучшие практики команды и укреплять подход к персонализации в Pinterest.
Требования:
— Опыт не менее 3 лет в пользовательском продуктовом контент-дизайне, желательно с опытом работы с комплексными, основанными на данных или персонализированными продуктами.
— Способность выходить за рамки простого текста и формировать контент-стратегию для функций или пользовательских опытов.
— Умение эффективно работать в кросс-функциональных командах, основываясь на потребностях пользователей, ясности и принципах дизайна.
— Портфолио, демонстрирующее опыт решения продуктовых задач с помощью языка, контент-стратегии и сотрудничества.
— Открытость к обучению и исследованию новых возможностей AI с целью их адекватного применения в рабочих процессах контент-дизайна и продуктовых опытах.
— Степень бакалавра в области дизайна, смежной области или эквивалентный опыт.
Условия:
— Работа преимущественно удаленная с необходимостью посещать офис для личного взаимодействия 1-2 раза в полгода.
— Позиция не предусматривает помощь с переездом.
— Зарплатный диапазон от $81,921 до $168,660 в год, также возможна доля в компании.
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