Location: Gurugram, Haryana, India
NEOLYTIX
Credentialing Associate / Sr Associate
Provider Credentialing & Enrollment · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US provider credentialing/enrollment; Senior Associate requires 3–4 years including payer-enrollment ownership.
About the Role
Neolytix runs credentialing and enrollment for US provider organizations — getting physicians and facilities enrolled with payers accurately and fast, because every stalled application is delayed revenue for the client.
Associates manage application preparation, submissions, and follow-up. Senior Associates own end-to-end enrollment files, payer escalations, and re-credentialing calendars.
Key Responsibilities
Core (Associate & Sr Associate)
Prepare, submit, and track provider enrollment applications with commercial and government payers (Medicare/Medicaid, commercial plans).
Maintain and attest CAQH profiles; manage PECOS, NPPES, and payer portals.
Follow up with payers on application status and resolve deficiencies quickly and accurately.
Maintain accurate trackers — effective dates, expirables (licenses, DEA, malpractice), and re-credentialing timelines.
Handle provider and client data with strict confidentiality and HIPAA compliance.
Additional (Sr Associate)
Own complete enrollment files end-to-end for assigned clients, including complex group/facility enrollments and payer escalations.
Run the re-credentialing and expirables calendar so nothing lapses.
Review associates’ submissions for accuracy and coach on payer-specific requirements.
Skills & Experience
Must-Have
Associate: minimum 1 year in US provider credentialing/enrollment. Sr Associate: 3–4 years with end-to-end enrollment ownership.
Hands-on experience with CAQH, PECOS/NPPES, and payer portals; strong understanding of enrollment workflows and timelines.
High attention to detail — credentialing errors are expensive and slow to unwind.
Preferred
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Experience with credentialing software (Modio, MD-Staff, Verity, or similar).
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Moderate-to-strong — good spoken and written English for payer follow-ups and professional, client-facing emails and notes. Accuracy in writing matters as much as speed.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with payer portals, CAQH / PECOS / NPPES, tracker maintenance, and MS Office (Excel/Word).
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Applications prepared/submitted and processed per period.
First-pass approval rate and enrollment turnaround time (TAT).
Zero lapses on expirables and re-credentialing dates.
Accuracy / rework rate on submissions.
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Remote - US
Why You'll Love This Role:
Field Sales Specialists (Per Diem) will provide critical on-the-ground operational, logistical, and promotional support for Newsela’s California Core Adoption campaign. Working on an as-needed basis, these specialists serve as high-impact brand ambassadors who partner directly with Sales Consultants to execute local ground campaigns, manage sample and material drop-offs, staff regional conferences (e.g., CABE, CISC, CALSA), and support district pilot setups. Examples of ideal candidates would be former educators, retired K-12 administrators, curriculum TOSAs, or experienced EdTech field contractors.
Location:
Northern CA + Central Valley, Southern CA, Greater Los Angeles
What You'll Be Doing:
Direct District & COE Drop-offs:
Deliver print samples, pilot materials, and promotional collateral directly to County Offices of Education and school districts across assigned geographic areas.
School Site Engagement:
Conduct drop-ins at middle and high school campuses to deliver core ELA preview materials and event invitations to department heads, ELA TOSAs, and principals
Conference Setup & Tear-Down:
Assist with the physical setup, arrangement of display materials, and tear-down of Newsela exhibition booths at statewide and regional conferences.
Booth Representation:
When needed, provide additional manpower at conference booths to engage attendees, capture lead information; and introduce Threads & Themes.
Pilot Logistics:
Support the delivery and distribution of pilot classroom materials, teacher guide packages, and student login collateral for active district pilot programs.
About You:
2+ years of experience in K-12 education, educational sales support, conference event staffing, or field marketing within the EdTech/publishing industry. (Prior classroom teaching or curriculum experience in California is highly preferred).
Familiarity with the California public school system, County Offices of Education (COEs), and basic ELA/ELD instructional terminology.
Valid California Driver’s License, reliable personal vehicle, and proof of auto insurance (travel reimbursement provided).
Ability to lift and transport boxes of print materials/booth equipment weighing up to 35–40 lbs.
Availability to work flexible hours, including early mornings for drop-offs or full days during multi-day educational conferences. No overnight travel.
Legally authorized to work in the US.
All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.
Why you’ll love working at Newsela:
Health & Wellness:
Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul.
Work From Home:
We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
Supporting ALL Families:
Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more!
Financial Wellbeing:
Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
Time Off:
Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st).
Professional Development:
Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.
Make A Difference:
No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.
About Newsela:
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.
#LI-Remote
Compensation:
Hours/Week:
Less than 30 hours / week during peak intervals
Compensation:
$25 - $30 / hour (or comparable industry standard) + mileage
Final compensation will be determined based on the candidate’s individual skills, qualifications, and experience. Total compensation for this role also includes benefits.
Base Compensation Range
$25
—
$30 USD
Location: Remote / Germany
Orcrist is building a next generation data intelligence platform using cutting-edge technologies. We're handling petabyte-scale data with sub-second queries. Our product is a Kubernetes‑based platform delivered as B2B SaaS or as a self‑hosted on‑prem solution, including air‑gapped deployments. We enable customers across defense, law enforcement, and enterprise to turn mission-critical data into actionable intelligence.
Role
As Data Protection & Quality Management Officer at Orcrist Technologies, you own our data protection framework and build and operate our ISO 9001 quality management system. You act as our appointed Data Protection Officer under GDPR and lead the development, maintenance, and continuous improvement of our QMS.
Both are independent staff functions reporting directly to the C-Level Management. You advise, monitor, audit, and document; the business remains responsible for operational decisions and implementation.
We build AI platforms for customers in the defence and government sector. Data protection and quality management are essential to our business and customer trust. As the company grows, you will build these structures hands-on, working closely with engineering, product, people, IT, and our Information Security Officer.
What you'll do
Build and maintain our data protection management system, including policies, processes, and documentation.
Act as our appointed DPO under Art. 37–39 GDPR and § 38 BDSG, advising management and teams on GDPR, BDSG, and TDDDG requirements.
Monitor compliance, including records of processing activities, processor agreements, TOMs, data protection impact assessments, and data subject requests.
Advise on privacy by design, international data transfers, retention, and personal data breaches.
Build and maintain our ISO 9001 QMS, including process documentation, quality objectives, risk-based thinking, and continual improvement.
Own the internal audit programme, track nonconformities and corrective actions, and coordinate certification and surveillance audits.
Prepare the annual management review and report on data protection risks, audit findings, and improvement priorities.
Train teams on data protection and quality management requirements.
Work closely with the ISB to align overlapping requirements while maintaining clear responsibilities and independence.
Travel occasionally to our offices in Berlin, Dresden, and Hamburg, as well as to other workshop locations across Germany, to facilitate workshops, training sessions, and audits.
On-site presence is expected to be more frequent during the initial implementation phase and primarily driven by audits and specific business needs thereafter.
About you
Certified DPO training (GDD, TÜV, DEKRA, or equivalent) and at least 3 years of hands-on GDPR experience.
At least 2 years of practical ISO 9001 experience and an internal auditor qualification based on ISO 19011.
Experience building and maintaining data protection management systems and QMS documentation.
The independence to challenge management, the judgement to prioritise risks, and a pragmatic approach to implementation.
Hands-on mindset and confidence working with technical and non-technical stakeholders.
Willingness to travel occasionally within Germany and work in a hybrid setup, combining remote work with on-site activities.
German and English at C1 level or above.
Nice-to-haves
Experience in a software, SaaS, or AI company.
Familiarity with ISO/IEC 27001.
Familiarity with AQAP-Standards.
CIPP/E or comparable certification.
Experience leading a first ISO 9001 certification.
Experience with GRC platforms or document control systems.
What we offer
Remote-first, Germany-wide:
Work from wherever you do your best work, with regular team gatherings in Berlin and other off-site locations.
Flexibility by default:
Flexible working hours help you make work fit your life.
Your setup, your way:
Get a personal home-office equipment budget to create a workspace that works for you.
30 days of vacation:
Take the time you need to recharge and come back with fresh energy.
Keep growing:
We invest in your personal and professional development.
Get rewarded for impact:
Performance bonuses are tied to agreed objectives and key results.
A warm welcome:
Every new team member gets a welcome goodie bag.
Good people, good times:
From summer and Christmas parties to regular team gatherings, we make time to celebrate together.
A mission that matters:
Work on challenges with tangible impact on public safety and national security.
Location: 1117 17th Avenue South, Nashville, TN 37212; 125 S Wacker Dr, Suite 3150, Chicago, IL 60606; 14881 Quorum Drive Suite 850, Dallas, TX 75254; 2720 3rd Avenue South Suite 100, Birmingham, AL 35233; 5909 Peachtree Dunwoody Rd Bldg D Ste 800, Atlanta, GA 30328
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB O
VERVIEW:
This team is based in-office in Birmingham, AL and has been voted a Best Place to Work! The team works hard & plays hard; their teamwork & culture is a huge part of their success. Their specialty is supporting clients in the commercial construction, infrastructure, & oil & gas industries. This is an exciting opportunity to join a driven, energetic, fun team!
In your role as
Client Executive,
you will use your insurance background to assist our specialty construction contractor clients with a wholistic approach to risk management including assisting with escalated service issues, claims administration, coverage advocacy, and P&C insurance program design and stewardship. The goal of this role is it free up time for producers and Marketing Account Executives to spend more time on their highest value tasks and opportunities. This will allow additional capacity for Marketing Account Executives to work on program design and placement without leading the team on service issues. It will also allow the production team to spend more time on new business.
LOCATION:
HYBRID
- Role will be fully in-office during training & onboarding, then can work 2 days per week from home / 3 days in-office.
Role can work out of any of the following EPIC offices: Atlanta (Sandy Springs) GA, Birmingham AL, Dallas TX, or Nashville TN. For those not working in Birmingham, occasional travel to the Birmingham office would be required.
WHAT WE’RE LOOKING FOR:
REQUIRED: Candidates with
at least 10+ years
of insurance marketing / placement / brokering experience, with expertise in construction and/or oil & gas specialties.
Individuals who thrive on collaboration, valuing accountability, and being committed to excellence.
Candidates with strong, professional
communication, problem-solving and relationship-building skills, who enjoy providing top-notch service to internal and external customers in a fast-paced environment.
Positive and outgoing disposition,
eager to work as a team
but also functions well working independently.
WHAT YOU’LL DO:
A detailed list of job duties includes (but is not limited to):
• Acting as the first stop before going to the producer on an escalated service issue or complex problem
• Coordinating resources within the team and finding additional resources for the team or client both inside and outside of EPIC
• Assisting with reviewing proposals and providing quick feedback to MAE, especially in the busy season
• Working on coverage disputes and assisting with complex claims
• Running an ERMR if a producer has a conflict
• Filling the gaps in any part of the service team due to expertise or capacity needs
• Assumes ownership of customer concerns and feedback through successful resolution
• Client facing Insurance Professional
• Ability and confidence to manage renewal and program updates throughout the year for large, complex clients with limited oversight
• Train, develop, and delegate to other team members for assistance in efficient ongoing program management
• Attends pre-renewal meetings and discusses renewal exposures and strategy with service team.
• Fields and responds promptly to inquiries from client, carriers, and Producers
• Assists with the retention of renewing accounts and looks for new sales opportunities by cross-selling and rounding out accounts
• Complies with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards
• Serves as a resource to others in the department or organization for assistance with processes, procedures and knowledge of insurance
• May assist with training of other service staff
• Participate in the process of acquiring new business as needed which may include travel to prospective client offices
• Other duties as assigned.
WHAT YOU’LL BRING:
• Bachelor’s degree required
• Minimum ten (10) years’ experience in a commercial agency in client service and/or marketing
• Valid Property & Casualty License
• Maintain and manage required licensing continuing education requirements
• Advanced insurance designation preferred; AAI or CIC
• Proficiency with Microsoft products; ability to effectively use other account management tools including Sagitta and ImageRight
• Strong customer service skills with an ability to assess insurance coverage needs and make recommendations
• Thorough understanding of Commercial Lines underwriting, coverages and risk analysis
• Must be detail oriented, excel in a fast-paced environment, able to meet deadlines and work with a sense of urgency
• Excellent written and verbal communication skills
• Goal oriented and highly self-motivated and resourceful to achieve results
• Ability to work independently, as well as collaboratively in a team environment
COMPENSATION:
Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
#LI-Hybrid
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.
We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.
You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company.
What You Will Focus On
- Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
- Review new vendors and work on process improvements.
- Purchase and coordinate delivery of IT equipment & maintain asset inventory.
- Maintain SaaS applications and licensing.
- Collaborate and communicate with technical leaders to ensure systems operate within security controls.
- Review project plans to plan and coordinate project activity.
- Train users on IT systems and provide technical support when issues arise.
- Assist with employee provisioning and deprovision.
Skills We Are Interested In
- Operating system knowledge (Mac and Windows).
- Proficiency in scripting languages.
- Strong organizational and coordination abilities with close attention to detail.
- Experience with GSuite, cloud automation, MDM and other SaaS tools.
- Proficiency with installation/configuration of software and hardware (including network equipment and printers).
- Excellent communication skills for communicating with the business technology team, employees and other departments.
If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you!
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Brownsville, Texas, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
As an employee-owned company, BRPH is known for its collaborative culture, technical excellence, and client-focused approach, bringing together multidisciplinary teams to design and build environments that are functional, efficient, and future-ready.
SUMMARY:
The Senior Construction Project Manager provides overall leadership for large, complex, high-risk, or multiple construction and design-build projects within Construction and Integrated Services (C&IS). The role is accountable for project execution and financial outcomes, Owner relationships, team performance, risk and change governance, and integration of preconstruction, design, procurement, construction, quality, safety, commissioning, turnover, and closeout. In addition to leading assigned work, the Senior Construction Project Manager guides other project leaders, resolves escalated delivery issues within delegated authority, supports pursuits and client development, and provides clear recommendations to the Project Executive and C&IS leadership on decisions requiring higher approval. The Senior Construction Project Manager is typically assigned to projects that exceed $25 million in value or involve increased complexity not found in traditional construction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Lead execution of large, complex, high-risk, or multiple projects and confirm that project plans, resources, controls, and decision paths align with contractual obligations and approved business objectives.
• Direct development and implementation of integrated project execution plans covering scope, budget and margin, cash flow, schedule, staffing, procurement, design management, safety, quality, risk, communication, commissioning, turnover, and closeout.
• Lead Healthy Start, project validation, and major phase-gate reviews; verify that project roles, deliverables, systems, controls, constraints, and escalation paths remain current as the work evolves.
• Serve as a senior Owner and stakeholder contact for contractual, commercial, delivery, and relationship matters while coordinating decisions and approvals with the Project Executive, Contracts, Finance, and other authorized leaders.
• Direct project financial strategy and performance, including baseline conversion, forecasts, job-cost reporting, commitments, cash flow, billings, changes, contingency use, recovery actions, and communication of material variances.
• Lead project risk and opportunity management; challenge mitigation plans, evaluate cost and schedule exposure, and elevate risk acceptance, contractual exceptions, and consequential decisions to the Project Executive or authorized leadership.
• Provide senior oversight of project schedules, procurement and release strategies, design and quality gates, commissioning, and closeout; intervene when trends threaten contractual milestones or project outcomes.
• Ensure safety is integrated into planning and execution and that accountable field and safety leaders have the resources, coordination, and management support needed to perform their responsibilities.
• Ensure project-specific Quality Control Plans are implemented, quality-release requirements are satisfied, unresolved issues are escalated, and quality records support Owner acceptance and project closeout.
• Lead integration among the Design Manager, Architect of Record, Engineer of Record, Preconstruction Manager, construction team, and trade partners to maintain design-to-cost, constructability, procurement, schedule, quality, and field alignment while preserving licensed authority.
• Provide senior oversight of bid packages, award recommendations, contracts, subcontracts, purchase orders, trade-partner performance, claims avoidance, change management, and commercial issue resolution within approved authority.
• Build and lead high-performing project teams; assign leadership responsibilities, coach Construction Project Managers and project staff, provide timely performance input, support development planning, and resolve cross-functional conflicts.
• Review project reporting and lead executive-level communication of financial status, schedule, risk, change, safety, quality, client matters, resource needs, and recommended corrective actions.
• Support pursuits, interviews, proposals, preconstruction planning, and client-development activities by translating delivery experience into credible execution, risk, staffing, and commercial strategies.
• Promote consistent use of Procore and approved BRPH systems, conduct lessons-learned reviews, and recommend improvements to project-management standards, tools, controls, and training.
• Verify that commissioning, turnover, closeout, final financial reconciliation, record documentation, and remaining contractual obligations are completed and that unresolved items have an accountable owner and escalation path.
EDUCATION and/or EXPERIENCE:
• Required: Bachelor's degree in construction management, construction engineering, construction science, engineering, architecture, quantity surveying,
OR
a related discipline plus twelve years of relevant construction project-delivery experience, including at least four years in the Construction Project Manager role.
• Required: Minimum 4 years’ experience leading large, complex, high-risk, or multiple construction or design-build projects through planning, design management, procurement, construction, commissioning, turnover, and closeout.
• Required: Minimum 4 years’ experience managing project financial performance, contracts, schedules, risk, change, procurement, trade partners, quality, safety integration, client relationships, and multidisciplinary project teams.
• Required: Ability to lead and coach Construction Project Managers and project staff, resolve escalated delivery issues, advise executives and clients, and distinguish delegated project authority from approvals reserved for the Project Executive or other authorized roles.
• Required: Minimum 12 years’ knowledge of construction methods and systems, contract and commercial administration, project controls, critical-path scheduling, cost and cash-flow management, procurement, commissioning, and integrated design-build delivery.
• Required: Minimum 8 years’ proficiency with Procore, project scheduling, financial, document-control, reporting, and collaboration tools applicable to assigned work.
• Preferred: OSHA 30-Hour Construction Outreach Training Program course completion card.
• Preferred: Construction Quality Management for Contractors (CQM-C) certificate issued through a U.S. Army Corps of Engineers or Naval Facilities Engineering Systems Command recognized course, or a BRPH-approved equivalent quality credential; BRPH must confirm universal applicability and accepted equivalents.
• Preferred: Project Management Professional (PMP), Certified Construction Manager (CCM), Designated Design-Build Professional (DBIA), or another credential relevant to assigned project work.
• Preferred: Working experience with Artificial Intelligence (AI) tools and platforms.
PHYSICAL REQUIREMENTS:
• Ability to navigate and move around the construction site, which may involve walking, climbing ladders and scaffolding, and standing for extended periods on uneven surfaces.
• Ability to lift to 50 pounds.
• Ability to handle tools, equipment, and perform tasks that require coordination and manual skills.
• Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity.
• Ability to operate a motor vehicle.
• Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively.
• Ability to produce clear, accurate, and legible written text, numbers, symbols, and drawings. Ability to learn complex tasks and remember how to complete tasks without assistance once trained.
• Ability to remain composed, focused, and professional while effectively managing high-pressure situations and tight deadlines. Quick thinking and decision-making ability to address issues and challenges that may arise during construction.
• Ability to work in various weather conditions and handle the physical demands of supervising a construction project.
• Strict adherence to safety protocols and the ability to enforce safety standards on the construction site.
• Adherence to personal protective equipment (PPE) requirements when on the construction site, such as hard hats, safety vests, and steel-toed boots.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Madrid, Spain; Barcelona, Spain
Workplace: remote
At
TechBiz Global,
we provide recruitment services to top clients from our portfolio. We are looking for a driven
Account Manager
to manage and grow our client’s strategic partnerships in Spain, combining commercial account management with hands-on execution, technology rollouts and performance improvement. This role offers meaningful ownership of high-profile accounts within a fast-growing global technology company.
You will manage, develop and expand our client’s strategic accounts in spain, ensuring partners successfully implement
and scale our solutions. Your mission is to improve trade-in adoption, customer experience and commercial performance at the
intersection of technology, retail execution and partner relationships.
Key Responsibilities
Strategic Account Management
• Manage relationships with key retail, telecom and technology partners in Spain.
• Build relationships from senior management through operational and frontline teams.
• Develop account growth plans across channels, stores and categories; lead regular business reviews.
Partner Implementation & Rollouts
• Coordinate platform integrations, operational readiness and partner launches.
• Work with product, technology and operations teams to deliver smooth implementations.
• Drive training, process changes, frontline adoption and post-launch improvements.
Commercial Performance & Growth
• Own account KPIs including trade-in volumes, attach rates, conversion, revenue and customer experience.
• Use performance data to improve pricing, customer journeys and sales effectiveness.
• Execute marketing, staff-incentive and partner-engagement initiatives to increase adoption.
• Identify upsell, cross-sell and account expansion opportunities.
Cross-Functional Execution
• Bridge partner teams and client’s global commercial, product, technology and operations teams.
• Coordinate stakeholders, resolve issues and ensure timely delivery.
• Translate partner feedback into actionable product and process improvements.
•
4–8 years
in key account management, business development, consulting, technology implementation or commercial
operations.
• Track record managing complex client relationships and delivering commercial outcomes.
• Strong analytical skills and comfort with
KPIs and business performance data.
•
Good understanding of technology platforms, digital products and integration-led models
.
• Ability to drive cross-functional projects and influence without formal authority.
• Hands-on execution orientation, initiative and structured problem-solving.
• Telecom, consumer electronics, retail, e-commerce or marketplace experience is an advantage.
• Entrepreneurial and proactive;
fluent in Spanish and English.
Location & Career Opportunity
Based in Barcelona or Madrid, with travel across Spain as needed. Work closely with European commercial leadership and
global teams, with opportunities to progress into larger account or country leadership roles.
Location: Bucharest, Romania
Blue Projects’ Project Delivery & Engineering team is looking for a Plumbing & Firefighting Design Engineer to join our team in Bucharest.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being ‘always deliver & pleasant to work with.’
Deliver here. Grow here.
Role Overview
We are seeking a Plumbing & Firefighting Design Engineer responsible for designing and developing plumbing and firefighting systems for industrial and logistics facilities, ensuring compliance with hygiene, safety, efficiency and all relevant regulations. The role involves detailed system design, calculation, documentation, cross-disciplinary coordination and technical support throughout project stages.
Job Description
• Designing and developing plumbing and firefighting systems for industries including food, beverage and pharmaceuticals.
• Creating detailed design plans, layouts and specifications considering hygiene, safety, efficiency and regulatory compliance.
• Conducting feasibility studies and risk assessments for new plumbing design projects.
• Selecting and specifying materials, components and equipment for plumbing systems.
• Preparing written parts for Concept, DTAC and PTh project stages.
• Performing calculations for water networks, drainage systems, storm water systems, hydrant systems and sprinkler hydraulics.
• Preparing bills of quantities.
• Coordinating with MEP, structural and architectural disciplines.
• Conducting site visits when necessary.
• Participating in design reviews, quality assurance processes and continuous improvement.
• Creating, verifying and validating Material Approval Forms and addressing design-related issues arising during conception, design and installation.
• Coordinating with the full design team including architectural, structural and mechanical disciplines.
Qualifications
• Bachelor’s degree in building services or a related field.
• Minimum five years of experience in plumbing and firefighting design.
• Strong knowledge of plumbing and firefighting design principles, practices and regulations.
• Good knowledge of European standards, FM Global Standards and NFPA Standards.
• Proficiency in AutoCAD and Revit is mandatory.
• Familiarity with industry-specific standards and guidelines.
• Understanding of material selection, fabrication techniques and plumbing equipment design.
• Analytical thinking and problem‑solving skills to assess design feasibility and address technical challenges.
• Excellent communication and collaboration skills for multidisciplinary teamwork.
• Attention to detail and commitment to high‑quality, compliant designs.
• Background in designing plumbing and firefighting systems for industrial and logistics buildings is mandatory.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Benefits (country specific)
Business health insurance coverage, access to sports and relaxation services, and performance based annual bonus; role appropriate equipment such as laptop, mobile phone, and data plan.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
________________________________________
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
________________________________________
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the role
We are looking for a hands-on Senior Finance Specialist to join our team and report directly to the Finance Manager. You will help keep our finance operations accurate, timely and well controlled, with a focus on financial close, payments, staff expense claims, tax compliance and audit support.
This role is well suited to someone who enjoys working through the details, resolving discrepancies and taking ownership of recurring finance processes. You will work with colleagues across the business and external advisers, while also supporting selected financial and regulatory reporting activities as the team grows.
What you’ll do
Financial close and accounting
Support monthly, quarterly and annual close activities, including journal entries, accruals, prepayments, account reconciliations and balance-sheet schedules.
Reconcile bank accounts, payment activity, vendor balances and other assigned accounts; investigate differences and follow through to resolution.
Analyse account movements and unusual transactions, prepare supporting explanations, and escalate matters requiring accounting judgment.
Maintain accurate accounting records and complete close tasks in line with agreed timelines and review procedures.
Perform trade and wallet reconciliations as part of the month-end close, comparing trade-level raw data from the Big Data platform with records in NetSuite (NS), reconciling wallet activity and balances, and investigating and resolving any discrepancies with relevant teams.
Payments and staff claims
Review payment requests, invoices and supporting documentation for accuracy, completeness and compliance with company policies.
Prepare and coordinate payments through established approval workflows, maintaining appropriate controls and segregation of duties.
Track payment status, resolve rejected or delayed payments, and respond to queries from internal teams and external parties.
Review and process staff expense claims, including checking receipts, policy compliance, approvals and correct accounting treatment.
Reconcile payments and expense reimbursements to bank statements and accounting records, and follow up on outstanding items.
Tax, regulatory reporting and audit support
Prepare VAT reconciliations, return schedules and supporting documentation, working with the Finance Manager and external tax advisers as needed.
Assist with the preparation of corporate tax returns, including gathering financial data, preparing supporting schedules, reconciling tax-related balances and responding to adviser queries.
Flag uncertain or unusual tax treatments for review and help track applicable filing deadlines.
Assist with selected financial and regulatory reporting activities, including data gathering, reconciliations, completeness checks and preparation of supporting schedules. The Finance Manager will review reporting outputs and matters requiring judgment before submission.
Support statutory audits and other internal or external reviews by preparing schedules, gathering evidence, responding to information requests and tracking outstanding items.
Maintain organised documentation and clear audit trails across accounting, payments, tax and reporting activities.
Process improvement and collaboration
Partner with Finance, Operations and other teams to resolve accounting, invoice, payment and expense-claim issues.
Identify recurring issues or manual steps and suggest practical improvements to workflows, controls and documentation.
Support finance process or system changes, including testing and documenting their impact on day-to-day operations.
What we’re looking for
A bachelor’s degree in Accounting, Finance or a related field.
At least 3 years of relevant accounting or finance experience
, including hands-on involvement in financial close and reconciliations.
Experience with payment processing, staff expense claims and approval workflows.
Practical exposure to VAT, corporate tax compliance or preparation of tax return supporting schedules.
Strong attention to detail, sound organisational skills and the ability to manage multiple deadlines.
Proficiency in Excel and experience using an accounting or ERP system.
Professional working proficiency in English, with the ability to communicate effectively with internal and external stakeholders.
A proactive approach to resolving issues, with the judgment to know when to escalate.
Nice to have
Experience in
crypto, digital assets, fintech or financial services
, particularly in an international or fast-growing business.
Experience assisting with regulatory reporting or maintaining supporting evidence for regulatory submissions.
Experience working with external auditors and tax advisers.
Exposure to multi-entity accounting, cross-border payments or finance process automation.
Progress towards an accounting qualification such as ACCA, CPA, CA or an equivalent.
Professional working proficiency in
Mandarin
.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners . You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Responsibilities:
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events
: Represent Anthropic at partner events such as GSI customer workshops, summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.
Product Feedback:
Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
You may be a good fit if you have:
10+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Paris; Amsterdam; London; Lausanne
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
Mistral AI is seeking a Lead / Staff Applied Scientist to help lead our robotics research and industrial collaborations in the Applied Science team. You will set the technical direction for robotics, and design, train, and deploy SOTA robotics models (VLM, VLA models for navigation and manipulation) with our industrial partners.
Working cross-functionally with both external and internal science, engineering, and product teams you will deliver high-impact AI solutions. We are made of researchers, engineers, product builders, ex-founders who love tackling the most complex real world problems in the industry.
WHAT YOU WILL DO
- Set the technical direction for robotics in Applied Science: which problems, models, data, and benchmarks we invest in.
- Lead the technical execution of high-stakes robotics projects with customers and partners, from scoping to deployment.
- Build and mentor a team of robotics Applied Scientists and Research Engineers.
- Run pre-training, post-training and deploy state of the art models on clusters with thousands of GPUs.
- Own the data strategy: generate and curate datasets (image-text, video-text, teleoperation, simulation), and build evaluators/benchmarks for perception, navigation and manipulation tasks.
- Develop the necessary tools and frameworks to facilitate data generation, model training, evaluation and deployment.
- Collaborate with cross-functional teams to tackle complex use cases.
- Manage research projects and communications with client research teams, and engage senior stakeholders.
ABOUT YOU
- Fluent in English with excellent communication skills — at ease explaining complex technical concepts to both technical and non-technical audiences.
- Experience leading a technical AI, science or engineering team. Balancing technical IC work with team leadership and stakeholder management.
- Expert with PyTorch or JAX.
- Deep experience with Vision Language Models (VLM), Vision-Language-Action (VLA) models, perception, navigation and manipulation, simulation tools (e.g. Isaac SIM), with a track record of shipping models on real robots.
- Not afraid of contributing to a big codebase; finds their way around independently with little guidance.
- Writes clean, readable, high-performance, fault-tolerant Python code.
- Doesn’t need roadmaps: moves independently and navigates uncertainty with confidence.
- Low-ego, collaborative and eager to learn.
- Track record of success through personal projects, professional projects or academia.
NICE TO HAVE
- Ex-founder or builder
- PhD / Master in a relevant field (Robotics, Machine Learning) — exceptional candidates from other backgrounds welcome.
- Experience with sim-to-real transfer, world models, or large-scale robot data collection.
- Experience working on large code bases or large machine learning models at scale.
- Contributions to a large open-source or industry codebase.
- Publications in top academic journals or conferences.
- Enjoys improving existing code: typing, tests, CI pipelines.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: DRC Kongo Central Bandundu Lukula
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
À propos de GiveDirectly
GiveDirectly envoie de l’argent directement aux personnes en situation d'extrême pauvreté , afin qu’elles décident elles-mêmes de ce dont elles ont le plus besoin , notre culture est franche , analytique, rapide et non hiérarchique.
Depuis 2018, GiveDirectly est présente en RDC et transfert de l’argent par téléphone mobile au menages vulnerables , en vue de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière.
Pour en savoir plus sur notre action et nos resultats ,visitez :
www.givedirectly.org
Responsabilités.
Conception de programmes et travail de projet
Conseiller et formuler des recommandations sur la conception des programmes pour garantir que ces derniers respectent pleinement les normes et politiques de protection.
Fournir des orientations aux autres membres de l'équipe de GD pour s'assurer que tous les aspects de notre programme sont respectueux, dignes et reflètent les engagements de GD envers les "Bénéficiaires d'abord".
Identifier de manière proactive les domaines thématiques de protection dans le pays qui pourraient avoir un impact sur nos bénéficiaires, et conseiller l'équipe nationale sur la manière de traiter et d'atténuer ces risques.
Effectuer une analyse approfondie des risques de protection du projet et fournir des orientations sur les stratégies de mise en œuvre sécurisée qui protègent les bénéficiaires
Établir des relations et s'engager avec les leaders communautaires afin d'identifier et de résoudre les problèmes de protection.
Passer en revue toutes les nouvelles enquêtes sur le terrain pour garantir une communication sûre avec les bénéficiaires et une inclusion appropriée du consentement.
Faire partie intégrante de l'équipe des programmes et de l'engagement communautaire en fournissant un soutien dans l'identification des communautés, l'évaluation de la vulnérabilité et la détection des risques avant le lancement de nouveaux programmes.
Gestion des cas de protection
Agir en tant que responsable des cas de protection du pays pour les bénéficiaires.
Travailler directement avec les bénéficiaires et les parties prenantes concernées pour résoudre les problèmes de protection.
Élaborer et mettre en œuvre des protocoles de réponse en matière de protection pour les différentes équipes, y compris les enquêtes, les programmes et les ressources humaines.
Élaborer et maintenir des systèmes de signalement solides permettant aux bénéficiaires de soulever toute préoccupation concernant le programme.
Documenter et suivre tous les incidents de protection du pays et les partager avec l'équipe mondiale de protection et d'autres parties prenantes.
Assurer la gestion des références dans votre pays, y compris la gestion des bases de données des partenaires de référence, la gestion des relations avec les partenaires et les protocoles de référence.
Servir de lien entre GD, les bénéficiaires concernés et les partenaires de référence, au besoin.
Travailler à l'amélioration et à l'augmentation des rapports en matière de protection dans les programmes de GD dans le pays en proposant de nouvelles approches ou voies de signalement innovantes.
Politiques et formations en matière de protection
Conseiller et surveiller les politiques de protection dans le programme du pays de la RDC.
Dispenser et documenter des formations en matière de protection à l'ensemble du personnel lors de l'intégration des nouveaux employés et au moins deux fois par an.
Aider le responsable du programme de protection à adapter les supports de formation pour les adapter au contexte spécifique.
Dispenser des formations en matière de protection aux sous-traitants et aux partenaires, si nécessaire.
Passer en revue, mettre à jour et personnaliser les supports de formation en matière de protection pour refléter les besoins du pays et les évolutions du secteur.
Se renseigner auprès d'autres ONG sur leurs pratiques de protection en matière de protection.
Identifier et participer aux forums des parties prenantes en matière de protection qui aident GD à rester informé des normes et des meilleures pratiques du secteur, par exemple le Cluster de protection.
Soumettre des rapports mensuels sur les activités mentionnées au responsable principal de la protection et au directeur du pays.
Profil Recherché
Niveau requis :
Diplôme universitaire supérieur (Bac+4 / Bac+5, ) ou Licence avec solide expérience compensatoire(Protection de l'enfance,Gestion des crises humanitaires, coopération et développement international)
Domaines d'études :
Sciences sociales, sociologie ou travail social
Droit (droit international humanitaire, droits de la personne, droit pénal)ou diplôme universitaire supérieur (Bac+4 / Bac+5, ) dans un autre domainepsychologie ou santé publique.
Certifications complémentaires appréciées :
Formations certifiantes en sauvegarde (
CHS Alliance
,
Keeping Children Safe
) ou en techniques d'enquête sur les allégations d'exploitation, abus et harcèlement sexuels (SEAH).
Durée générale :
3 à 5 ans d'expérience progressive au sein d'ONG nationales ou internationales, d'agences onusiennes ou d'institutions humanitaires.
Spécialisation sauvegarde (2 à 3 ans minimum) :
Conception et mise en application opérationnelle de politiques de sauvegarde et de mécanismes
PEAS / PSEA
.
Évaluation des risques de sauvegarde tout au long du cycle de projet.
Gestion des cas et enquêtes :
Expérience démontrée dans la gestion confidentielle de signalements, le suivi des incidents critiques et l'orientation des survivants (prise en charge médicale, psychosociale et légale).
Participation active ou direction d'enquêtes administratives sur des allégations d'abus, de harcèlement ou de manquements éthiques.
Formation et renforcement des capacités :
Animation de sessions de formation, sensibilisation des équipes de terrain, des prestataires et des partenaires locaux, ainsi que structuration de réseaux de points focaux.
Coordination et supervision :
Expérience dans l'appui au management d'équipe et la révision de rapports techniques d'incidents.
Excellente maîtrise de la législation locale relative à la protection des mineurs et des personnes vulnérables.
Maîtrise des langues d'intervention (français et anglais professionnel, ainsi que les langues locales des zones de mise en œuvre Lingala, kikongo,kitandu et Kiyombe).
Connaissance pratique des mécanismes de redevabilité communautaire (mécanismes de plainte et de feedback
Valeurs de GiveDirectly
Priorité aux bénéficiaires : Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel : Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc : Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive : Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement : Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer : Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions : Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive : Nous prenons des risques qui pourraient révolutionner le secteu
Comment postuler
Les candidatures se font uniquement en ligne, les intéressés sont priés d’aller sur le
https://boards.greenhouse.io/givedirectly
chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le 13 Novembre 2026 à 17h00 précises Heure de Kinshasa.
Si les pièces ne sont pas demandées sur le portail de candidatures , le dossier contient ( Un CV à jour avec 3 références, une lettre de motivation , la copie du diplôme et le certificat de fin de service du dernier employeur, Les dossiers incomplets ne seront pas examinés)
En cas de difficulté technique écrire à
drc-recruitment@givedirectly.org
Les attestations fournies sont toutes vérifiées ; en cas de fausse information votre candidature sera rejetée.
Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature.
ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL :
whistleblower@givedirectly.org
Nos engagements
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Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
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Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
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Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
À propos du rôle
Anthropic construit l’équipe Applied AI pour aider les organisations les plus ambitieuses du monde à adopter Claude de manière transformatrice, sûre et durable. Nos Forward Deployed Engineers s’intègrent directement auprès de clients stratégiques pour déployer des applications d’IA en production qui résolvent de véritables problèmes métier. À mesure que cette pratique se développe, nous avons besoin d’une personne leader pour construire et développer cette équipe.
En tant que premier Forward Deployed Manager en Europe du Sud, vous piloterez l’équipe qui se situe à la frontière du déploiement d’IA en entreprise. Vous recruterez et développerez une équipe performante de Forward Deployed Engineers, fixerez le standard technique et opérationnel pour les engagements clients, et construirez les playbooks qui transforment les succès ponctuels en modèles reproductibles. Vous travaillerez en étroite collaboration avec les Engagement Managers qui gèrent la logistique de livraison et les relations avec les parties prenantes, tout en veillant à ce que votre équipe livre du code de qualité, se développe techniquement, et représente Anthropic au plus haut niveau dans les environnements clients.
Ce rôle est un rôle de meneur-contributeur avec une forte orientation leadership. Vous resterez assez impliqué dans le travail technique pour examiner les architectures, déboguer les problèmes en production, et vous associer à votre équipe quand cela compte — mais votre impact principal viendra des personnes que vous recruterez, des standards que vous fixerez, et de la culture que vous créerez. Vous collaborerez de manière transversale avec les équipes Ventes, Produit et Ingénierie pour façonner la manière dont Anthropic sert ses clients les plus stratégiques, et les insights de terrain de votre équipe influenceront directement la direction produit.
Ce rôle nécessite quelqu’un qui s’épanouit dans l’ambiguïté et qui est énergisé par la création à partir de zéro. Vous définirez ce que l’excellence ressemble pour la gestion d’une équipe FDE chez Anthropic — il n’existe pas de playbook existant à suivre.
Responsabilités
Recruter, développer et fidéliser une équipe de classe mondiale de Forward Deployed Engineers. Fixer un haut standard pour le talent technique et l’instinct client.
Mener des entretiens individuels réguliers, fournir du mentorat technique, et investir dans la progression de carrière de chaque membre de l’équipe. Créer un environnement où les Forward Deployed Engineers accomplissent leur meilleur travail.
Staffier et superviser les engagements clients dans le portefeuille de votre équipe, en prenant des décisions d’allocation des ressources qui équilibrent les besoins clients, le développement de l’équipe, et les priorités métier.
Collaborer avec les équipes de compte et les Engagement Managers pendant le processus de pré-vente pour qualifier les engagements, définir le périmètre du travail, et informer les demandes de travail.
Examiner les architectures techniques et le code produit par vos Forward Deployed Engineers, en veillant à ce que l’équipe livre des solutions production de haute qualité qui résolvent de véritables problèmes clients.
Rester assez impliqué pour diriger des sessions de découverte technique, prototyper des solutions, et déboguer des problèmes complexes aux côtés de votre équipe quand cela est nécessaire.
Construire des playbooks reproductibles, des dépôts de démarrage, des modèles d’intégration, et une base de connaissances interne qui capture ce que votre équipe apprend sur le terrain.
Définir les OKRs de l’équipe liés aux résultats de succès client et aux objectifs d’adoption produit. Créer des cadences opérationnelles — standups, rétros, revues d’engagement — qui maintiennent l’équipe alignée.
Collaborer avec Produit et Ingénierie pour traduire les insights de terrain en améliorations produit. Servir comme voix du client dans la planification interne.
Voyager sur les sites des clients selon les besoins (25-50%), particulièrement lors des lancements d’engagement et pour les comptes prioritaires de votre équipe.
Vous pourriez être un bon fit si vous avez
10+ ans d’expérience en ingénierie logicielle, architecture de solutions, ou dans un rôle technique orienté client comme l’ingénierie forward deployed ou le conseil.
2+ ans d’expérience en gestion de personnes au sein d’une organisation de services/post-vente/FDE avec un palmarès de recrutement, développement et fidélisation d’ingénieurs performants.
De l’expérience dans la construction d’organisations de zéro à un, pas seulement l’héritage d’une organisation existante.
De l’expérience de travail direct avec des clients d’entreprise sur des mises en œuvre techniques, y compris l’aisance à naviguer dans les dynamiques organisationnelles complexes.
Une présence de cadre avec la capacité à naviguer fluidement entre les conversations stratégiques avec les parties prenantes senior et les sessions de débogage pratiques avec les ingénieurs.
Des compétences fortes en communication écrite et verbale. Vous pouvez traduire la complexité technique en narratifs clairs pour des audiences diverses.
Un enthousiasme sincère pour la construction de quelque chose de nouveau et la définition de l’excellence pour une équipe qui n’existe pas encore.
Pourquoi ce rôle compte
Vous serez une personne leader fondatrice d’une équipe qui définit comment les entreprises adoptent et déploient l’IA. Votre travail influencera directement la direction produit d’Anthropic, créera des modèles réutilisables pour la base clients plus large, et établira Anthropic comme le partenaire de confiance pour la transformation de l’IA — tout en promouvant le développement responsable des systèmes d’IA de pointe.
About the role
Anthropic is building the Applied AI team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it.
As the first FDE Manager in Southern Europe, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments.
This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction.
This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow.
Responsibilities
Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers.
Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned.
Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning.
Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.
You may be a good fit if you have
10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
Experience building organizations from 0->1, not just inheriting an existing one.
Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences.
Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist.
Why this role matters
You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€235.000
—
€295.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, United Kingdom
Workplace: fully
About InvestEngine
InvestEngine is an investment platform helping people grow their wealth the right way - simply, at low cost and for the long term. We are a fast-growing, FCA-regulated fintech with a small, agile team that values ownership, curiosity and collaboration.
About the role
We are looking for a Head of CASS Oversight to own the protection of our clients' money and assets. You will be accountable for the firm's CASS framework and its compliance with the FCA's Client Assets Sourcebook, chair the CASS Committee and report to the Board on CASS compliance. This is a hands-on, high-impact role and a key stakeholder in every CASS-related product, proposition and process change, working closely with Product, Operations, Finance and Compliance.
What you'll do
Develop and update internal policies, procedures, and controls governing the handling, segregation, and protection of client money and assets in accordance with regulatory guidelines.
Maintain comprehensive documentation to demonstrate compliance efforts.
Responsibility for ensuring the CASS framework complies with the CASS rulebook.
Oversight of daily reconciliation of client money accounts in accordance with FCA's CASS regulations, familiar with ISEM (Internal System Evaluation Method).
Supervision of client asset reconciliations, ensuring compliance with CASS regulations, and contributing to requirements for further development.
Maintain robust reconciliation procedures and enhance controls to ensure accuracy and completeness of client money and asset movements.
Oversight and management of any discrepancies or issues identified during reconciliation processes.
Collaborate with internal teams to streamline reconciliation workflows and enhance efficiency, including automation and integration with other systems where possible.
Stay updated on changes to FCA regulations and guidance related to client money and asset handling, ensuring operational compliance.
Design, document, implement, and monitor risk and control frameworks aligned with FRC standards to mitigate operational and compliance risks.
Take ownership of the oversight and ongoing monitoring of the firm's CASS-related systems and controls to ensure they are operating effectively and in full compliance with FCA CASS rules.
Regularly report to the firm's governing body on the operational effectiveness of CASS compliance systems and highlight any areas of concern or improvement.
Accurately complete and submit the Client Money and Asset Return (CMAR) to the FCA in accordance with SUP 16.14 requirements, ensuring timeliness and data integrity.
Chair the CASS Committee and attend other relevant governance committees.
Report to various governance committees and to the Board with respect to oversight and the firm's overall compliance with CASS.
Conduct regular risk assessments and control testing to identify areas for improvement and ensure the effectiveness of controls.
Provide training and guidance to staff members on client money and asset processes and risk management practices.
Serve as a subject matter expert on FCA CASS regulations and FRC risk and control standards, offering advice and guidance to internal stakeholders as required, to include input into the ICARA process (internal systems and controls to identify and manage potential material harms).
Lead the coordination and management of the firm's annual CASS audit, acting as the primary point of contact for external auditors, ensuring the timely provision of documentation, and supporting the resolution of audit queries to facilitate a smooth and efficient audit process.
Responsible for the coordination of the resolution of any audit findings accepted by the firm.
Collate data from Operations, Finance, and Compliance in respect of regulatory reporting to the FCA, HMRC and other regulatory bodies, including submitting the monthly client money and assets return (CMAR).
Complete and submit regulatory submissions such as MIF001, ISACOMM 100, CRS, FSA029, etc.
Assist with the statutory audit where necessary.
Collaborate as part of cross-functional teams to deliver initiatives aimed at business growth and operational expansion, helping the company meet its objectives and enhancing the overall market presence of InvestEngine.
Use your experience and industry knowledge to provide strategic guidance and support on key projects, driving innovation and operational excellence within the organisation.
Breach management, including reporting on breaches and supporting lines of business with remediation.
Management of the CASS Resolution Pack.
What you'll need
5+ years' CASS experience in an FCA-regulated investment firm, covering client money and custody assets.
Deep knowledge of the CASS rulebook (CASS 6 and 7), CMAR, breach reporting and the CASS Resolution Pack.
Experience leading CASS governance — committees, Board reporting and the annual CASS audit.
Experience acting as CASS stakeholder on product and process change, ideally in a fintech or platform business.
Proven experience designing and implementing risk and control frameworks aligned with FRC standards.
Strong analytical skills and attention to detail; confident challenging the business and explaining CASS risk in plain language.
Desirable: CASS-related professional qualification (e.g. CISI CASS).
What we offer
Fully remote
"Work from anywhere" scheme — up to 3 months overseas
Support for development courses and qualifications
Health insurance
Employer pension contributions
Our Hiring Process
Introductory call with our Talent team
Gamified cognitive assessment to understand how you think and problem-solve
Skills interview focused on your CASS experience
Interviews with our senior leadership team
Responsibilities:
- Onboard staff across various departments.
- Manage the full hiring process including drafting employment contracts and ensuring compliance with Cypriot labor laws.
- Coordinate with government agencies on work permits, visas, and registration.
- Organize employee training and development programs and evaluate performance.
- Provide HR advice to management and employees.
- Maintain internal HR documentation and reporting.
Requirements:
- Experience in HR, preferably within the financial sector.
- Excellent knowledge of Cypriot labor laws.
- Experience managing local documentation such as work permits and visas.
- Fluency in Russian and English, both written and spoken.
- Understanding of HR processes and methodologies.
- Strong communication skills and teamwork ability.
- Valid work permit for Cyprus.
Conditions:
- Salary during probation period: €2,500 per month.
- Opportunities for career growth and development.
- Comfortable office located in the center of Limassol.
- Standard corporate benefits.
- Professional development and team-building activities.
- Visa support is not provided.
RESPONSIBILITIES: Own the platform roadmap and architecture, setting priorities and directing work across staff and engineering partners. Design and maintain dbt models, the semantic layer, and data quality tests that keep reported numbers trusted.
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Mumbai, India; Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Office Location: Mumbai or Noida.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
УдалённоRemote - US
УдалённоRemote / Germany; On-site presence is expected to be more frequent during the initial implementation phase and primarily driven by audits and specific business needs thereafter
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридleadParis; Amsterdam; London; Lausanne; PhD / Master in a relevant field (Robotics, Machine Learning) — exceptional candidates from other backgrounds welcome; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
География найма не уточнена
Paris, France
headLondon, United Kingdom
ГибридKuala Lumpur, Malaysia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
ГибридMumbai, India; Noida, India; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
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