Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of
Freedom Holding Cor
p., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for an experienced
Head of Compliance
to establish and lead the compliance function of
Freedom Digital Bank France.
The final regulated designation and scope of the position, including a potential RCSI designation, will be determined by the entity’s licensing perimeter, products and regulated activities.
The
Head of Compliance
will develop the local compliance framework, advise senior management and the Board, oversee financial-crime compliance and maintain effective relationships with the relevant French and European authorities.
As a member of the founding executive team, the role will lead the compliance workstream for the regulatory authorisation process and ensure continuing adherence to the conditions, commitments and supervisory expectations associated with the bank’s licence.
Key responsibilities:
Establish and lead the compliance function of Freedom Digital Bank France.
Develop and maintain the local compliance framework, compliance monitoring programme and governance arrangements.
Lead the compliance workstream for the bank’s French regulatory authorisation.
Ensure compliance with applicable
ACPR, AMF, EBA and EU regulatory requirements
, according to the bank’s final licensing and product scope.
Oversee AML/CFT, KYC, sanctions, transaction monitoring and financial crime frameworks.
Establish processes for suspicious activity reporting and engagement with
TRACFIN
.
Ensure that digital onboarding, customer journeys, marketing communications and financial products meet applicable regulatory requirements.
Advise senior management and the Board on compliance risks and regulatory obligations.
Monitor regulatory developments and coordinate the implementation of required changes.
Establish and maintain compliance policies, procedures and controls.
Conduct compliance risk assessments and thematic reviews.
Manage regulatory reporting, information requests, regulatory inspections and remediation programmes.
Act as a key point of contact with French regulators and other relevant regulatory authorities.
Review new products, partnerships, outsourcing arrangements and distribution models from a compliance perspective.
Work closely with Risk, Legal, Product, Technology, Operations and Business teams.
Promote a strong compliance culture and conduct culture across the bank.
Requirements
10+ years of compliance experience within digital banking, banking, payments, investment services, brokerage or fintech.
Previous experience as a Head of Compliance, Chief Compliance Officer, RCSI or in an equivalent senior regulated position.
In-depth knowledge of French and EU banking and financial-services regulation.
Strong working knowledge of applicable
ACPR and AMF requirements, AML/CFT, KYC, sanctions, consumer protection, GDPR, PSD2 and MiFID II
, according to the bank’s product scope.
Demonstrated experience engaging with the
ACPR, AMF, TRACFIN
or other French and European regulatory authorities.
Experience preparing or supporting regulatory authorisation applications, supervisory inspections and remediation programmes.
Strong knowledge of French AML/CFT reporting, regulatory recordkeeping and financial crime controls.
Experience advising on digital financial products, remote onboarding and technology-enabled customer journeys.
Eligibility and professional standing to hold the applicable regulated compliance position in France, subject to the entity’s final governance and licensing structure.
Excellent communication, judgement and stakeholder-management skills.
Full professional fluency in French and English is mandatory, including the ability to engage with regulators and prepare regulatory documentation in French.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements.
On-site work in a modern, well-located office.
headParis, France; Relocation package for the employee and family members
Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of
Freedom Holding Corp
., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for an experienced
Chief Risk Officer
to establish and lead the risk-management function of
Freedom Digital Bank France.
The
CRO
will provide independent oversight of credit, liquidity, market, operational, technology, cybersecurity, outsourcing, concentration and other material risks. The role will establish the bank’s risk appetite and ensure that its growth remains aligned with its capital position, strategic objectives and regulatory obligations.
As a member of the founding executive team, the
CRO
will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will develop the risk-management framework required for authorisation and ongoing supervision.
Key responsibilities:
Establish and lead the independent risk management function of Freedom Digital Bank France.
Develop and implement the enterprise risk management framework (ERM).
Define the bank’s risk taxonomy, risk appetite framework, risk limits and risk monitoring arrangements.
Identify, assess, monitor and report material risks across the bank.
Oversee credit risk, liquidity risk, market risk, operational risk, technology risk, cybersecurity risk, outsourcing risk and concentration risk.
Develop risk policies, procedures, methodologies and controls.
Prepare risk reporting for senior management, Board committees and the Board.
Lead the development of
ICAAP, ILAAP, stress testing and scenario analysis frameworks,
where applicable.
Contribute to recovery planning, capital planning and liquidity planning.
Assess risks associated with new products, digital customer journeys, systems, partnerships and third-party providers.
Ensure risk management practices meet applicable French and EU regulatory requirements.
Monitor emerging risks and recommend appropriate risk mitigation measures.
Work closely with Compliance, Finance, Technology, Product and Operations while maintaining the independence of the risk function.
Support the preparation of risk documentation, financial projections and governance materials required for the regulatory authorisation process.
Engage with regulators and support supervisory reviews and risk-related information requests.
Requirements
10+ years of risk management experience within digital banking, banking, fintech or another regulated financial institution.
Previous experience as a Chief Risk Officer (CRO), Head of Risk, Deputy CRO or in an equivalent senior risk leadership position.
Strong knowledge of enterprise risk management (ERM) and financial-sector risk frameworks.
Experience within a regulated European bank or financial institution.
Strong understanding of
CRR/CRD, EBA Guidelines, ICAAP, ILAAP, recovery planning, stress testing and risk appetite frameworks.
Knowledge of French supervisory expectations covering credit risk, liquidity risk, market risk, operational risk, technology risk, outsourcing risk and concentration risk.
Understanding of cybersecurity risk, ICT risk, model risk, data risk and third-party risk within a digital banking environment.
Experience engaging with the
ACPR, ECB, EBA
or other European supervisory authorities is strongly preferred.
Experience supporting a banking authorisation, market entry, bank launch or major transformation in France or another EU jurisdiction is strongly preferred.
Strong analytical, strategic and leadership skills.
Ability to communicate complex risk matters clearly to senior management and the Board.
Full professional fluency in French and English is mandatory.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements;
On-site work in a modern, well-located office.
Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of
Freedom Holding Corp
., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for a strategic and hands-on
Chief Operating Officer
to establish, lead and scale the operations of
Freedom Digital Bank France.
The
COO
will develop the bank’s operating model and ensure operational excellence across Operations, Customer Service, Risk, Technology, Product and Business. The role will focus on scalable processes, automation, service quality, operational resilience and a seamless digital customer experience.
As a member of the founding executive team, the
COO
will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will ensure that the operating model meets applicable French and EU requirements and the expectations of the relevant supervisory authorities.
Key responsibilities:
Develop and execute the operational strategy for Freedom Digital Bank France.
Design and implement the bank’s target operating model.
Build scalable, efficient and customer-focused banking processes.
Oversee day-to-day banking operations and customer-service delivery.
Coordinate cross-functional teams and establish effective decision-making and escalation processes.
Improve operational efficiency, service quality and digital customer experience.
Establish operational KPIs, service levels and performance-reporting frameworks.
Support the launch and scaling of digital banking products and services.
Develop operational controls, procedures and governance arrangements.
Establish compliant processes for customer onboarding, complaints handling, payments, customer servicing and operational incident management.
Oversee business continuity, crisis management and operational resilience arrangements.
Manage outsourcing arrangements and operational relationships with critical third-party providers.
Work closely with Risk, Compliance, Product and Technology.
Lead operational transformation, automation and continuous process improvement.
Support the preparation of operational documentation required for the regulatory authorisation process.
Requirements
10+ years of operations experience within digital banking, banking, fintech or another regulated financial institution.
Previous experience as a COO, Head of Operations or in an equivalent senior leadership position.
Proven experience establishing, transforming or scaling regulated operations.
Strong understanding of French and EU operational requirements applicable to banks and digital financial institutions.
Knowledge of applicable
ACPR and EBA expectations
, including requirements covering governance, outsourcing, complaints handling, customer protection and business continuity.
Understanding of
DORA
, ICT incident management, operational resilience and third-party risk requirements.
Experience implementing digital onboarding, customer servicing and operational automation.
Experience managing outsourced services and critical third-party providers in a regulated environment.
Experience supporting a banking authorisation, market entry, bank launch or major transformation in France or another EU jurisdiction is strongly preferred.
Strong stakeholder management and people leadership skills.
Excellent strategic, analytical and execution capabilities.
Full professional fluency in French and English is mandatory.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements;
On-site work in a modern, well-located office.
Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of
Freedom Holding Corp
., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for an experienced
Chief Financial Officer
to establish and lead the finance function of
Freedom Digital Bank France.
The
CFO
will oversee financial strategy, planning, budgeting, forecasting, capital and liquidity planning, financial controls, management reporting and regulatory reporting. The role will work closely with the local executive team, the Board and the wider Freedom Holding Corp. organisation.
As a member of the founding executive team, the
CFO
will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will ensure that the finance function meets applicable French and EU requirements and the expectations of the relevant supervisory authorities.
Key responsibilities
Establish and lead the finance function of Freedom Digital Bank France.
Develop the bank’s financial strategy, operating model and finance governance framework.
Oversee budgeting, forecasting, management reporting and long-term financial planning.
Lead capital and liquidity planning in coordination with Risk and senior management.
Ensure accurate and timely financial, prudential and regulatory reporting.
Establish effective financial controls, accounting policies and governance processes.
Monitor financial performance, profitability, capital requirements and cost efficiency.
Support the preparation of financial information and projections required for the regulatory authorisation process.
Work closely with Risk, Compliance, Operations, Technology, Product and Business teams.
Assess the financial implications of strategic decisions, investments and new digital banking products.
Liaise with auditors, regulators, tax advisers and other external advisers.
Ensure compliance with applicable French and EU accounting, prudential, tax and financial reporting requirements.
Support the development of scalable and automated finance processes for a growing digital bank.
Requirements
10+ years of senior finance experience within digital banking, banking, fintech or another regulated financial institution.
Previous experience as a CFO, Finance Director, Deputy CFO or in an equivalent senior finance leadership position.
Strong knowledge of French and EU banking regulation, accounting standards and prudential reporting requirements.
Experience with regulatory capital, liquidity management, financial planning and control frameworks.
Knowledge of applicable
ACPR, Banque de France, EBA and ECB frameworks
, depending on the bank’s final licensing and supervisory structure.
Understanding of relevant
CRR/CRD, ICAAP, ILAAP, recovery planning and regulatory reporting requirements.
Experience engaging with regulators, auditors and external advisers.
Experience supporting a banking authorisation, market entry, launch or major transformation in France or another EU jurisdiction is strongly preferred.
Experience building scalable finance processes for digital products or technology-enabled financial services is an advantage.
Excellent analytical, strategic and leadership skills.
Full professional fluency in French and English is mandatory
.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements.
On-site work in a modern, well-located office.
Location: United Kingdom; Spain; Netherlands; Switzerland; France; Italy
Step into a role where science meets strategy and your expertise shapes the future of drug development. As a Director, Pharmacometrician, you’ll lead high-impact modeling and simulation efforts within a dynamic Clinical Pharmacology, Modeling and Simulation (CPMS) environment. You’ll guide teams, mentor pharmacometricians, and provide strategic insight to clients at key development milestones. This role also offers the opportunity to represent clients in interactions with regulatory agencies. If you thrive on collaboration and solving complex scientific challenges, this is your chance to make a meaningful impact.
About the role
This role combines scientific leadership and strategic impact, leading population PK analyses while developing innovative approaches to improve efficiency and accuracy. You will design, analyze, and interpret clinical pharmacology studies, provide strategic guidance to clients, and contribute to regulatory documents and agency interactions. In addition, you’ll foster client relationships, support business development, and stay at the forefront of PK/PD advancements to drive continuous improvement.
Your main responsibilities will include but not limited to:
Lead and conduct population PK analyses using advanced modeling tools and methodologies
Develop and implement innovative approaches to enhance the efficiency and accuracy of PK analysis
Design, analyze, and interpret clinical pharmacology studies (renal, hepatic, TQT, ADME, DDI, BE/BA, SAD, MAD, etc.) and provide guidance to optimize pharmacokinetic sampling and dosing strategies
Provide strategic guidance to clients, owning deliverables and developing clinical pharmacology plans
Author and review PK reports and clinical pharmacology sections of regulatory documents
Represent clients in regulatory interactions and contribute to business development and relationship management
Requirements
About You
If you are a driven clinical pharmacology professional with 6–10 years of experience in drug development and pharmacometrics and you bring sharp analytical thinking and expertise in tools like NONMEM, Pirana, and R to deliver high-impact insights while being client-focused and a natural leader who thrives in fast-paced environments, combining strategic thinking, strong communication, and business acumen to build relationships and drive results, this role is for you.
To be successful we are looking for the following traits and behaviors:
Life science, healthcare and/or business degree
Minimum 10 years of relevant work experience, including experience in drug development, clinical pharmacology, and pharmacometrics
Regulatory experience including regulatory report writing essential. Experience with regulatory submissions including INDs, CTAs, regulatory meetings and NDA/BLA/MAA submissions
Proficiency in NONMEM, Pirana, and R software preferred
Excellent organizational, negotiating and financial skills
Benefits
About Allucent
Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.
If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.
Together we SHINE. Find more information about our values.
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Apply now!
If you are interested in this role please apply through the button or for more information reach out to Demetria Eggleston at
Demetria.eggleston@allucent.com
Salary:
United Kingdom:
£82,000K-111,000K
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within a reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-Remote #LI-Hybrid #LI-DE
Location: Al Jubail, Saudi Arabia
Key Responsibilities
Coordinate between onshore, offshore teams, clients, and subcontractors.
Manage personnel mobilization, demobilization, crew changes, and offshore movements.
Coordinate travel, accommodation, transportation, permits, and site access.
Follow up on visas, medicals, training certificates, and required documentation.
Maintain manpower and personnel movement records and reports.
Liaise with HR, Logistics, Operations, HSE, clients, and relevant authorities.
Resolve day-to-day personnel and logistical issues efficiently.
Ensure compliance with client and company requirements.
Requirements
5+ years of relevant liaison/coordination experience.
Proven
onshore and offshore Oil & Gas experience
.
Strong communication, coordination, and follow-up skills.
Good knowledge of offshore mobilization and personnel logistics.
Proficient in MS Office.
Good command of English.
BOSIET/H2S and relevant offshore certifications preferred.
Mandatory Certificate - IADC certificate
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Title:
Senior Program Manager, Data Center Delivery & Site Readiness
Location:
Austin, TX
San Francisco, CA
New York, NY
About the role
We're looking for a Senior Program Manager to own data center delivery and the sourcing work that gets each site ready to operate. You'll take projects from vendor selection and contract negotiation through construction, infrastructure deployment, commissioning, and handover to operations.
This role combines technical program management with hands-on commercial execution. You'll work with engineering, construction, procurement, and operations teams to ensure facilities, equipment, and site services are ready when they're needed, with clear accountability for schedule, cost, and quality.
What you'll do:
Deliver data centers
Represent Cloudflare across new builds and expansions, managing data center providers, general contractors, design consultants, commissioning agents, and compute integration partners.
Coordinate mechanical, electrical, and plumbing (MEP) installation, white space fit-out, rack-level power, structured cabling, equipment staging and validation, and commissioning through operational acceptance.
Maintain a delivery schedule that connects construction milestones, equipment arrivals, service activation, and deployment dependencies. Resolve field issues and drive recovery plans when commitments slip.
Assess vendor and partner readiness before deployment, and coordinate handover with operations so acceptance criteria, documentation, and support responsibilities are clear.
Source site services and manage contracts
Own sourcing for the services each site needs to open and operate, including temporary power and water, security, waste management, and facilities support.
Translate construction and operational requirements into scopes of work, supplier selections, and service start dates. Identify gaps early enough to prevent delays to site work.
Negotiate regional and multi-site agreements, rate cards, service-level commitments, and change orders that new sites can use without restarting procurement.
Hold suppliers accountable for delivery, service quality, and commercial commitments, coordinating utility and service-provider dependencies with construction and operations.
Manage the portfolio
Track budgets, forecasts, scope changes, and risks across concurrent projects. Give leadership concise updates on progress, tradeoffs, and decisions needed.
Build repeatable site-readiness and delivery playbooks, including sourcing checklists, vendor qualification, milestone tracking, and handover requirements. Apply lessons from each build to the next.
Ensure deployment activities meet applicable codes, safety standards, and security requirements in partnership with the responsible technical teams.
What you'll bring:
7+ years in technical program management, construction management, or infrastructure delivery, including at least 5 years working on data center or high-density infrastructure projects.
Direct experience managing data center providers or general contractors on behalf of an owner, including contract administration, schedule oversight, and scope changes.
Hands-on sourcing experience for site services or indirect categories in multi-site industrial environments, including standing up services for a new site.
Experience negotiating supplier agreements and rate cards across locations, with a practical understanding of how procurement lead times affect construction and operations.
Working knowledge of data center MEP systems, white space delivery, structured cabling, rack-level power distribution, and compute staging and integration.
Experience managing substantial infrastructure budgets and competing dependencies across multiple projects.
Clear written and verbal communication, including the ability to explain technical delivery issues and commercial tradeoffs to senior leadership.
A bachelor's degree in engineering, construction management, architecture, business, or a related field, or equivalent practical experience.
Preferred experience:
High-density GPU deployments and liquid cooling systems.
Fast-track or modular data center construction.
Utility coordination, security services contracting, and facilities management agreements.
PMP or an equivalent project management credential.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires:
Estimated annual salary of $150,
000 - $180,000.
For New York based hires: Estimated annual salary of $145,000 - $175,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Cincinnati, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time
Certified Medical Assistant
to serve as a
Transitional Care Coordinator
within one or more of our partnered long-term care facilities in
Cincinnati, Ohio
. The right person for this role is reliable, self-motivated, vigilant, and compassionate. This is an integral, on-site role as part of our clinical care team, working closely alongside our providers in a family-practice-style model built around continuity, relationship-building, and patient-centered support.
You'll get to know the residents (and their families) over time, monitor for changes in condition, and play a meaningful, hands-on role in helping people stay healthy, avoid unnecessary hospitalizations, and remain in their home -- where many of them want to be.
We're proud of the culture we've built at Ennoble Care -- one that is positive, respectful, and rooted in genuine teamwork. People here are valued, supported in doing work that matters, and encouraged to maintain a healthy work-life balance. We invest in our team's growth through internal advancement opportunities based on performance, organizational needs, and role availability, because we believe that when our team thrives, so do our patients.
ABOUT THE ROLE
At Ennoble Care, our mission is simple:
To care is an honor
. For our patients, that means we come to you, we care for you, and we're here for you -- and that belief is at the heart of everything we do. As a CMA Transitional Care Coordinator, you'll bring that mission to life -- working on-site within one or more of our partnered skilled nursing and rehabilitation facilities in Cincinnati, Ohio. Your focus will be transitional care management, attentive patient monitoring, and day-to-day collaboration with our clinical team and facility staff -- serving as a reliable communication bridge among residents, families, facility staff, and our Housecalls division -- keeping everyone informed and care on track.
REQUIRED QUALIFICATIONS
Legally authorized to work in the United States of America
Active, unrestricted CMA license in the state of Texas
Minimum 1 year of patient-facing experience in a long-term care, skilled nursing or transitional care setting
Comfortable communicating proactively throughout the day in person, by phone, via email, and through Microsoft Teams
Solid working knowledge of healthcare terminology and care coordination principles
Strong clinical assessment skills with the ability to identify and escalate changes in condition
Experience with EMR systems and clinical documentation; Point Click Care experience preferred
Proficient with Microsoft 365 including Excel, Outlook, Word, and Teams
Excellent communication and interpersonal skills, with a solid foundation in organization, time management, and clinical documentation
Capacity to work independently while collaborating closely with multidisciplinary teams
Ability to work full-time in an on-site role
5 days per week (days of week are flexible, weekends preferred)
based in the Cincinnati, Ohio area.
Daytime hours, approximately 8:00 a.m. to 5:00 p.m. EST
No evenings
No over-night shifts
No on-call requirements
Seven (7) company-paid holidays annually
Ability to pass background check
Transportation criteria:
Valid, unencumbered driver's license
Reliable personally-owned vehicle
Current auto insurance, with the ability to provide proof
Please note, travel between facilities may be required
KEY RESPONSIBILITIES
Care Coordination & Transitional Care Management
Coordinate care for patients residing in skilled nursing and rehabilitation facilities using Ennoble Care's EMR
Facilitate transitional care management, ensuring services with the Housecalls division are initiated immediately upon a patient's discharge from the hospital
Expedite time to first provider visit for newly transitioned patients in accordance with established guidelines
Monitor patients attentively, communicate changes in condition promptly to the provider, initiate appropriate interventions, and escalate care as clinically indicated, including CCM-billable activities
Consistently support care coordination efforts to reduce avoidable emergency department visits and hospital readmissions
Collaborate daily with providers and facility staff to ensure care plans are kept current and acted on
On-Site Clinical Support
Maintain a consistent and reliable daily on-site presence in assigned facilities
Build ongoing relationships with residents and their families, maintaining a consistent presence that reinforces trust and continuity of care over time
Conduct routine and urgent vital sign collection as needed
Perform regular patient check-ins to support care plans, follow-ups, and clinical stability
Identify changes in patient condition and promptly communicate concerns to the clinical team
Communication & Collaboration
Serve as a key liaison between Ennoble Care providers, facility staff, residents, families, and the Housecalls team
Collaborate closely with Ennoble Care providers within the skilled nursing or long-term care setting
Provide timely, accurate clinical updates to providers to support informed decision-making
Ability to convert two (2) eligible patients per day to Ennoble Care's Housecalls program
Serve as a steady communication bridge between residents, families, the facility team, and our Housecalls division
Function as a reliable communication bridge to ensure accurate, timely exchange of clinical information
Documentation & EMR Management
Accurately document patient interactions, assessments, and care coordination activities in Ennoble Care’s EMR
Perform chart reconciliation to ensure accuracy and continuity of clinical records between Ennoble and facility records
Follow established workflows, documentation standards, and escalation protocols
Team Support & Leadership
Support onboarding and training of new Transitional Care Coordinators
Serve as a clinical mentor and resource for newly hired coordinators
Promote best practices in transitional care, communication, and facility-based care coordination
Contribute positively to team collaboration and foster strong partnerships with facility staff
Work Environment & Expectations
Embedded, on-site role within assigned skilled nursing and/or rehabilitation facilities
Requires consistent daily presence and strong relationship-building with facility staff
Fast-paced, patient-facing role requiring clinical judgment, adaptability, and proactive engagement
CORE COMPENTACIES
Patient-centered care
Clinical judgment and escalation
Care coordination and continuity
Communication and collaboration
Documentation accuracy and compliance
Relationship-building and teamwork
COMPENSATION & BENEFITS
Starting pay rate is $18.00-$19.00 hourly
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between facilities
Full-time health benefits eligibility, including a range of supplemental insurance options and elective benefits
Please answer all application questions thoroughly.
Thank you for your interest in joining the Ennoble Care team!
❤️
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Cleveland, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time
Certified Medical Assistant
to serve as a
Transitional Care Coordinator
within one or more of our partnered long-term care facilities in
Cleveland, Ohio
. The right person for this role is reliable, self-motivated, vigilant, and compassionate. This is an integral, on-site role as part of our clinical care team, working closely alongside our providers in a family-practice-style model built around continuity, relationship-building, and patient-centered support.
You'll get to know the residents (and their families) over time, monitor for changes in condition, and play a meaningful, hands-on role in helping people stay healthy, avoid unnecessary hospitalizations, and remain in their home -- where many of them want to be.
We're proud of the culture we've built at Ennoble Care -- one that is positive, respectful, and rooted in genuine teamwork. People here are valued, supported in doing work that matters, and encouraged to maintain a healthy work-life balance. We invest in our team's growth through internal advancement opportunities based on performance, organizational needs, and role availability, because we believe that when our team thrives, so do our patients.
ABOUT THE ROLE
At Ennoble Care, our mission is simple:
To care is an honor
. For our patients, that means we come to you, we care for you, and we're here for you -- and that belief is at the heart of everything we do. As a CMA Transitional Care Coordinator, you'll bring that mission to life -- working on-site within one or more of our partnered skilled nursing and rehabilitation facilities in Cleveland, Ohio. Your focus will be transitional care management, attentive patient monitoring, and day-to-day collaboration with our clinical team and facility staff -- serving as a reliable communication bridge among residents, families, facility staff, and our Housecalls division -- keeping everyone informed and care on track.
REQUIRED QUALIFICATIONS
Legally authorized to work in the United States of America
Active, unrestricted CMA license in the state of Texas
Minimum 1 year of patient-facing experience in a long-term care, skilled nursing or transitional care setting
Comfortable communicating proactively throughout the day in person, by phone, via email, and through Microsoft Teams
Solid working knowledge of healthcare terminology and care coordination principles
Strong clinical assessment skills with the ability to identify and escalate changes in condition
Experience with EMR systems and clinical documentation; Point Click Care experience preferred
Proficient with Microsoft 365 including Excel, Outlook, Word, and Teams
Excellent communication and interpersonal skills, with a solid foundation in organization, time management, and clinical documentation
Capacity to work independently while collaborating closely with multidisciplinary teams
Ability to work full-time in an on-site role
5 days per week (days of week are flexible, weekends preferred)
based in the Cleveland, Ohio area.
Daytime hours, approximately 8:00 a.m. to 5:00 p.m. EST
No evenings
No over-night shifts
No on-call requirements
Seven (7) company-paid holidays annually
Ability to pass background check
Transportation criteria:
Valid, unencumbered driver's license
Reliable personally-owned vehicle
Current auto insurance, with the ability to provide proof
Please note, travel between facilities may be required
KEY RESPONSIBILITIES
Care Coordination & Transitional Care Management
Coordinate care for patients residing in skilled nursing and rehabilitation facilities using Ennoble Care's EMR
Facilitate transitional care management, ensuring services with the Housecalls division are initiated immediately upon a patient's discharge from the hospital
Expedite time to first provider visit for newly transitioned patients in accordance with established guidelines
Monitor patients attentively, communicate changes in condition promptly to the provider, initiate appropriate interventions, and escalate care as clinically indicated, including CCM-billable activities
Consistently support care coordination efforts to reduce avoidable emergency department visits and hospital readmissions
Collaborate daily with providers and facility staff to ensure care plans are kept current and acted on
On-Site Clinical Support
Maintain a consistent and reliable daily on-site presence in assigned facilities
Build ongoing relationships with residents and their families, maintaining a consistent presence that reinforces trust and continuity of care over time
Conduct routine and urgent vital sign collection as needed
Perform regular patient check-ins to support care plans, follow-ups, and clinical stability
Identify changes in patient condition and promptly communicate concerns to the clinical team
Communication & Collaboration
Serve as a key liaison between Ennoble Care providers, facility staff, residents, families, and the Housecalls team
Collaborate closely with Ennoble Care providers within the skilled nursing or long-term care setting
Provide timely, accurate clinical updates to providers to support informed decision-making
Ability to convert two (2) eligible patients per day to Ennoble Care's Housecalls program
Serve as a steady communication bridge between residents, families, the facility team, and our Housecalls division
Function as a reliable communication bridge to ensure accurate, timely exchange of clinical information
Documentation & EMR Management
Accurately document patient interactions, assessments, and care coordination activities in Ennoble Care’s EMR
Perform chart reconciliation to ensure accuracy and continuity of clinical records between Ennoble and facility records
Follow established workflows, documentation standards, and escalation protocols
Team Support & Leadership
Support onboarding and training of new Transitional Care Coordinators
Serve as a clinical mentor and resource for newly hired coordinators
Promote best practices in transitional care, communication, and facility-based care coordination
Contribute positively to team collaboration and foster strong partnerships with facility staff
Work Environment & Expectations
Embedded, on-site role within assigned skilled nursing and/or rehabilitation facilities
Requires consistent daily presence and strong relationship-building with facility staff
Fast-paced, patient-facing role requiring clinical judgment, adaptability, and proactive engagement
CORE COMPENTACIES
Patient-centered care
Clinical judgment and escalation
Care coordination and continuity
Communication and collaboration
Documentation accuracy and compliance
Relationship-building and teamwork
COMPENSATION & BENEFITS
Starting pay rate is $18.00-$19.00 hourly
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between facilities
Full-time health benefits eligibility, including a range of supplemental insurance options and elective benefits
Please answer all application questions thoroughly.
Thank you for your interest in joining the Ennoble Care team!
❤️
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Vendor Operations & Governance Specialist.
About the job
We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks.
Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership.
Responsibilities
In this role, you’ll:
Day-to-Day Vendor Operations & Performance
Own daily operational execution, Service Level Agreement (SLA) compliance, quality scores, and site performance across partner-managed queues.
Drive partner sites to exceed core operational metrics, including, productivity, Customer Satisfaction KPIs: CSAT/CES, Quality Assurance, and Average Handle Time (AHT).
Lead daily vendor huddles, intraday performance tracking, and weekly operational performance reviews (WBR).
Institute monthly Root Cause & Action Plan (RCAP) processes to eliminate operational bottlenecks and customer friction points.
Conduct bi-weekly cross-site calibration sessions with internal Quality and Training teams.
Vendor Relationship & Operational Governance
Serve as the primary operational point of contact for vendor leadership, establishing clear accountability routines.
Operationalize Twilio’s core values ("Wear the Customer’s Shoes") across partner sites through daily routines, coaching, and onboarding excellence.
Audit site culture, agent sentiment, and leadership-to-agent ratios to keep site attrition below target thresholds.
Partner closely with the WFM Manager to ensure headcount alignment, ramp execution, and interval coverage match operational needs.
Talent Pool & Pipeline Optimization
Evaluate and recommend optimal geographical talent pools and partner site profiles for operational scaling or re-allocation.
Collaborate with vendor recruitment teams to refine candidate profiles, ensuring alignment with API-driven support and complex technical workloads.
Partner with vendor sites to ensure comprehensive and consistent new-hire and multi-skill onboarding, including training readiness, execution and successful completion.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years in Vendor Site/Contact Center Operations:
Direct experience managing vendor relationships and multi-channel support operations (min. 100+ FTE footprint).
Operational Governance Focus:
Strong background in delivering results, site audit routines, performance scorecards, calibration routines, continuous improvement frameworks and structured governance routines (QBRs/MBRs/scorecards).
WFM & Cross-Functional Alignment:
Fluency in workforce management concepts (occupancy, shrinkage, schedule adherence) to effectively collaborate with the internal WFM team.
Domain & System Experience:
Background in developer-first or SaaS platforms, API-driven support workloads, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau.
Cross-Functional Process and Workflow Design:
Demonstrated ability to build operational excellence, SOPs, drive and influence standardization without direct authority, and communicate complex operational data to executive leadership.
Location
This role will be remotely located in the United States.
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 5th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Principal Solutions Engineer, Acceleration, you’ll help define how 1Password brings emerging technologies to market. Working across Product Management, Product Marketing, Enablement, Engineering, Sales, Customer Success, and strategic customers, you’ll validate new capabilities, shape product direction through field feedback, and turn what works into repeatable customer-facing motions.
Your work will help customers adopt innovations that strengthen secure access for people, machines, and artificial intelligence (AI) agents while advancing 1Password’s mission to make secure access simpler. Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 8+ years of experience in customer-facing technical roles within enterprise Business-to-Business Software as a Service (B2B SaaS), including leading initiatives beyond an individual sales territory.
- A track record of translating emerging technologies into customer value, repeatable field motions, and clear recommendations that shape product or go-to-market direction.
- Experience partnering effectively with Product Management, Engineering, Product Marketing, and other cross-functional teams to validate capabilities and incorporate customer feedback.
- Strong executive communication, storytelling, and presentation skills, with the ability to influence audiences ranging from technical practitioners to senior executives, analysts, and strategic partners.
- Deep knowledge of modern identity architectures and developer or AI-powered workflows, including Open Authorization (OAuth), OpenID Connect (OIDC), System for Cross-domain Identity Management (SCIM), application programming interfaces (APIs), Model Context Protocol (MCP), continuous integration and continuous delivery (CI/CD), infrastructure automation, AI agents, and modern cloud platforms.
- Experience with Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC), or a similar enterprise sales methodology, along with the ability to work autonomously and influence without direct authority.
Bonus points for:
- Experience with private previews, beta programs, or early-stage products; technical enablement and customer-facing content; or domains such as Artificial Intelligence Security (AI Security), Developer Security, Privileged Access, Software as a Service (SaaS) Manager, or Unified Access Management is preferred.
- A track record of public speaking, technical writing, podcasts, analyst engagements, or other forms of technical thought leadership is also valued.
What you can expect:
- Lead technical validation for emerging products, strategic initiatives, and incubating technologies from early development through general availability.
- Partner with Product Management, Product Marketing, and Engineering to shape product direction and turn field feedback into actionable recommendations.
- Build repeatable discovery frameworks, demonstrations, technical messaging, reference architectures, and implementation guidance for the global Solutions Engineering organization.
- Design and deliver technical enablement, including workshops, labs, certifications, and playbooks that help Solutions Engineers confidently support new capabilities.
- Lead strategic customer engagements, private previews, beta programs, and early-adopter initiatives, providing executive-level technical guidance and influencing customer outcomes.
- Identify emerging market opportunities and represent 1Password through executive briefings, conferences, webinars, podcasts, customer events, and industry content.
- Mentor Solutions Engineers and lead cross-functional initiatives that accelerate adoption, strengthen technical excellence, and scale what works across the organization.
USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $247,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Dubai, UAE
About the Role
We are seeking a highly accomplished Territory Account Executive
to join our Sales team in Dubai. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As a Territory Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
Regional Focus: Qatar
What You'll Do
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
6+ years of advanced experience selling complex technology solutions into mid-market accounts across Qatar
, with a significant track record of consistently exceeding targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
Language Skills: English
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Dubai, UAE
About the Role
We are seeking a highly accomplished Senior Named Account Executive
to join our Sales team in Dubai. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As a Senior Named Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
Regional Focus: Ankara - Public Sector
What You'll Do
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
8+ years of advanced experience selling complex technology solutions into Public Sector accounts across Ankara
, with a significant track record of consistently exceeding targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
Language Skills: English and Turkish (written and spoken).
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Dubai, UAE
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Regional Focus: Ankara, Turkey
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Fluency in English and Turkish (written and spoken).
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Dubai, UAE
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Regional Focus:
Saudi Arabia
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Fluency in English and Arabic (written and spoken).
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
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or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As our Technical Product Manager for Platform & Integrations, you are the architect of Docebo’s extensibility, transforming our ecosystem into a developer’s playground. Your mission is to bridge the gap between complex engineering infrastructure and tangible business value, ensuring our REST APIs, webhooks, and Connect tools are world-class. By scanning the horizon for emerging standards and defining opinionated interoperability patterns, you will empower global enterprises to build seamless, high-impact integrations that define the future of learning technology.
🛠️ THE DAY-TO-DAY
- API and Platform Strategy: Own Docebo’s external API roadmap, from schema design principles and versioning policies to championing patterns that ensure long-term, scalable extensibility.
- Connect and Integration Tooling: Lead the Docebo Connect (Workato IPaaS OEM) product vision by managing the low-code workflow builder and blueprint library, while evaluating high-value partner contribution programs.
- Developer Experience: Obsess over the end-to-end developer journey, tracking DX metrics and conducting deep-dive research to eliminate friction before it ever turns into churn.
- Measure the Impact: Define the "North Star" for platform success by building dashboards that track API adoption, integration attach rates, and direct revenue contribution for executive stakeholders.
- Navigate the Tech: Conduct high-level technical research on iPaaS and integration standards to make "build-buy-partner" recommendations that keep us ahead of the competition.
- Field Enablement and GTM: Partner with Marketing and Sales to translate technical capabilities into winning GTM strategies, acting as the technical authority in high-stakes enterprise deal cycles.
- Govern the Ecosystem: Establish the gold standard for how partners build on Docebo, publishing comprehensive integration guides that ensure security, reliability, and commercial viability.
⚡ YOUR SUPERPOWERS
- Speak Fluent API: You can design a REST API and write an OpenAPI spec in your sleep, confidently debating webhook reliability and event-driven sync with our engineering leads.
- Decode the Codebase: You are comfortable diving into production code to trace API calls or review pull requests, understanding exactly how implementation choices impact the product's future.
- Think Like a Platform: You possess strong, well-reasoned opinions on what "good" design looks like and aren't afraid to defend your vision to both developers and the C-suite.
- Data-Driven Intuition: You define success metrics before a single line of code is written, using platform health data to influence high-level prioritization and investment.
- Developer Empathy: Having built with APIs yourself, you view documentation gaps as personal challenges and treat developer friction points as high-priority product bugs.
- Proven Experience: You bring 4+ years of B2B SaaS Product Management experience, specifically focused on APIs, SDKs, or iPaaS, ideally with a background in software engineering or solutions architecture.
- Integration Expertise: You have a deep mastery of OAuth 2.0, SAML, SCIM, and middleware categories, with a proven track record of connecting platform health to commercial outcomes.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: San Francisco
Workplace: OnSite
🧠 ABOUT LEGION HEALTH
At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale.
Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens.
Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients.
Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV.
Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together.
📍 ROLE LOGISTICS
- Job Type: Full-Time
- Role Type: Product / Technical Product Management / Consumer AI / Patient Experience / Retention
- Ideal Experience Level: 5+ years
- Location: San Francisco
- US Visa Sponsorship: Yes
🚀 THE OPPORTUNITY
Legion is hiring a Head of Product to own the consumer product experience that turns AI-native care delivery into something patients can understand, trust, use, and return to.
This is not a technical program management role, an enterprise roadmap coordinator role, or a “growth PM” role with healthcare language added on top. You will own real product surface area across Legion’s patient journey: onboarding, intake, eligibility, scheduling, visit prep, provider matching, care-plan clarity, medication workflows, follow-up, renewals, messaging, reactivation, and the moments that make a patient feel safe enough to come back.
The right person is technical enough to reason through APIs, data models, event instrumentation, AI workflows, edge cases, system constraints, and engineering tradeoffs, but consumer-minded enough to know that the best product often feels obvious, calm, and human. You should be able to sit with a patient problem, map the underlying clinical and operational workflow, write a crisp product spec, prototype the interaction, instrument the funnel, partner deeply with engineering and design, ship the feature, and decide whether it actually improved care.
Legion is a modern consumer AI software company that happens to deliver medical care. That means the product bar is closer to Anthropic, OpenAI, Character.AI http://Character.AI, Replit, Oura, WHOOP, Duolingo, Chime, Monarch, and the best consumer health companies than to traditional healthcare software. We need someone who can bring that level of product taste, technical speed, and retention thinking into a regulated, high-trust category where quality and safety matter.
This is a high-ownership IC role with founder-level visibility and a direct path to management of a large product organization. You will work directly with engineering, design, clinical, operations, growth, data, compliance, and the founders to turn messy real-world care delivery into simple, powerful product experiences.
✅ RESPONSIBILITIES AND DELIVERABLES
- Own core patient-facing product surfaces across the full consumer journey: discovery, onboarding, intake, insurance/payment clarity, scheduling, provider fit, visit prep, visit completion, follow-up, care-plan adherence, refills, renewals, messaging, support, retention, and reactivation.
- Translate complex clinical, operational, regulatory, and AI workflows into simple consumer experiences that reduce anxiety, increase clarity, and help patients know exactly what to do next.
- Build durable product systems, not one-off features: patient timeline, care status, tasking, reminders, notifications, escalation paths, asynchronous messaging, support deflection, eligibility logic, provider availability, and follow-up workflows.
- Partner with engineering to scope and ship technically sound products across web, mobile-responsive experiences, backend workflows, APIs, third-party integrations, event pipelines, data models, and AI-assisted workflows.
- Define and own product metrics for your surface area, including activation, intake completion, scheduling conversion, first-visit completion, time to care, repeat-visit rate, renewal completion, retention, NPS/CSAT, patient confusion, support burden, no-shows, and ops cost per visit.
- Use PostHog, SQL, analytics tools, customer support data, operational dashboards, and qualitative research to identify patient friction, prioritize product bets, and measure whether shipped work moved the right metrics.
- Design and run structured experiments where appropriate, while knowing when a healthcare product needs principled product judgment, clinical input, and quality thresholds instead of pure A/B testing.
- Own product specs, user stories, acceptance criteria, rollout plans, QA checklists, experiment plans, metric definitions, launch notes, and post-launch readouts with enough clarity that engineering, clinical, ops, and growth can all execute cleanly.
- Prototype quickly using Figma, v0, Lovable, Replit, Cursor, Codex, Claude Code, lightweight scripts, no-code tools, or whatever helps you make product ideas concrete before engineering invests real cycles.
- Ship production PRs regularly. This is a product role—not a software-engineering role—but you are expected to work directly in the codebase and open production-quality PRs for well-scoped changes such as instrumentation, internal tools, workflow logic, UI and copy improvements, prototypes, and small fixes. You should be comfortable testing, reviewing, and safely rolling out your work in close partnership with engineering.
- Partner with clinical and operations teams to deeply understand real patient and provider workflows, including edge cases: missed appointments, medication refill timing, insurance confusion, state/provider availability, pharmacies, clinical escalations, patient safety concerns, handoffs, and support loops.
- Partner with compliance, legal, privacy, and clinical leadership to design AI-enabled product experiences with appropriate safeguards, human review, auditability, expectation-setting, and patient trust.
- Improve Legion’s AI product layer: patient-facing AI interactions, AI-assisted intake, personalization, care navigation, workflow automation, internal copilots, clinical/ops review queues, and evaluation loops that make automation safer and more useful over time.
- Create product feedback loops from patient conversations, support tickets, provider feedback, drop-off data, session recordings, funnel analytics, and clinical/ops metrics so the roadmap is grounded in real behavior, not vibes.
- Work with growth and brand to ensure acquisition promises match the actual product experience, so the patients we bring in understand what Legion does, feel properly oriented, and are more likely to stay in care.
- Raise the product craft bar across Legion: clearer flows, better defaults, fewer dead ends, tighter copy, sharper state handling, cleaner mobile experiences, stronger instrumentation, faster iteration, and more rigorous launch quality.
🏆 YOU’LL BE SUCCESSFUL IF YOU…
- Make Legion’s patient experience feel consumer-grade: fast, clear, calm, trustworthy, and easy to return to.
- Improve the core retention loop of care: more patients complete intake, make it to their first visit, understand the next step, follow through on care plans, complete renewals when eligible, and come back when they need help.
- Turn messy clinical and operational workflows into product systems that scale without making patients feel like they are navigating a maze.
- Ship AI-enabled experiences that feel useful and safe, with clear boundaries around what AI does, what doctors do, and when humans review or intervene.
- Build a measurement system that makes the patient journey legible: every meaningful step has an owner, a metric, and a path to improvement.
- Reduce patient confusion and support burden by improving the product itself, not just by adding more manual operations.
- Help Legion move faster without becoming sloppy: strong specs, smart scoping, crisp decisions, high-quality launches, and honest post-launch learning.
- Earn trust from engineering because you understand technical constraints and tradeoffs, and from clinical/ops teams because you understand the reality of care delivery.
- Create product experiences that are emotionally intelligent without being soft, technically sophisticated without being confusing, and ambitious without being reckless.
- Help build the product foundation for a company that can deliver world-class medical care at dramatically lower cost.
🧰 IDEAL BACKGROUND AND SKILLS
- 5+ years of product management, product engineering, technical founder, or equivalent experience, with meaningful ownership of consumer-facing web or mobile products.
- Strong consumer product instincts. You have shipped products that people actually use, understand, trust, and return to, not just internal tools or enterprise workflows.
- Technical fluency across software product development. You can reason through APIs, data models, event instrumentation, backend workflows, frontend states, AI workflows, latency, failure modes, privacy constraints, and engineering tradeoffs.
- Hands-on technical curiosity. You can navigate API docs, logs, event payloads, session recordings, agent traces, and enough of a codebase to understand what is really happening without pulling engineers into every first-pass investigation.
- Experience partnering deeply with engineering and design from problem definition through launch: discovery, PRDs/specs, UX flows, technical scoping, sprint planning, QA, rollout, metric tracking, and iteration.
- Strong analytical ability. You are comfortable with SQL or equivalent data exploration, product analytics tools such as PostHog, Amplitude, Mixpanel, Looker, Hex, or Mode, and you can define useful metrics without waiting for someone else to hand you a dashboard.
- Track record improving engagement, retention, activation, conversion, habit formation, lifecycle, or core experience metrics in a consumer product.
- High product taste and UX judgment. You care about copy, information architecture, interaction design, empty states, error states, mobile responsiveness, notification timing, trust cues, and the emotional texture of the user experience.
- AI-native working style. You already use tools like Codex, Claude Code, Cursor, Replit, Lovable, v0, ChatGPT, Claude, Figma AI, or similar tools to prototype, analyze, write, synthesize, debug, and move faster.
- Comfort working on AI-enabled products where the PM must think about prompt behavior, user expectations, evaluation, quality thresholds, fallback paths, human review, auditability, and safety.
- Healthcare experience is a strong plus but not required. Experience in another trust-sensitive consumer category such as fintech, insurance, family/kids, identity, privacy, marketplaces, wellness, or regulated consumer products is also valuable.
- Startup operating mode: high agency, low ego, high urgency, strong writing, strong judgment, strong follow-through. You can create clarity without waiting for a perfect org chart.
- Ability to work cross-functionally with clinical, operations, support, compliance, legal, growth, data, design, engineering, and founders without losing the thread of the user problem.
- Excellent writing. You can write crisp strategy docs, product specs, launch plans, decision memos, patient-facing copy, and post-launch analyses.
- Bias toward building. You are happiest when you are close to the product, close to users, close to the data, and shipping.
- Bonus: experience at or near companies like Anthropic, OpenAI, Character.AI http://Character.AI, Replit, Cursor, Perplexity, Notion, Duolingo, Oura, WHOOP, Chime, Monarch Money, Rocket Money, Acorns, Function Health, Nourish, General Medicine, Circle Medical, Tava Health, Headway, Rula, Midi Health, Evvy, Ro, Hims & Hers, Thirty Madison, Levels, Superpower, or another breakout consumer product with high craft, high trust, and fast iteration.
💰 COMPENSATION & BENEFITS
- Salary: $190,000 – $330,000
- Early-Stage Equity: Meaningful ownership in a category-defining company.
- Health Insurance: Medical, dental, and vision benefits
- Additional Perks: In-person retreats, meal stipends, AI/product tooling budget, learning stipend, home office support
- Time Off: Flexible, unlimited vacation policy
- Work Hours: Flexible
- Work Setup: In-person in San Francisco
- Impact: Build the product layer for a company trying to change health care forever.
- Autonomy and Learning: Own major patient-facing product surfaces end-to-end, from product strategy through technical scoping, launch, measurement, and iteration.
- Growth Opportunities: As we scale, this role can grow into Chief Product Officer.
📝 HOW TO APPLY AND HIRING PROCESS
- Apply here: https://jobs.ashbyhq.com/legionhealth/0ffded39-1242-4a35-9bc3-0e5b0ce22276
- Overview of our hiring process:
1. Resume + Application Screen
2. Founder / Product Interview
3. Technical Product Deep Dive
4. Cross-Functional Interviews with Engineering, Design, Clinical/Ops, Growth, and Founders
5. Professional Reference Checks
- Estimated time-to-hire: 2 weeks
- Start date: ASAP
- Hiring manager: Arthur MacWaters
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.
Location: Remote
Director/Sr. Director of Employer Sales
📍 Remote, US-Based
✈️ Travel: 20–25%
Reports to: Chief Commercial Officer
The difference you’ll make:
At Midi Health, we’re building the leading virtual care clinic for women navigating perimenopause, menopause, and other midlife health challenges—and we’re growing fast.
We’re looking for a Director, Employer Sales to drive new business and revenue growth across employers nationally. This is a true hunter role: you’ll own a national territory and the end-to-end sales process, from identifying and opening target accounts through executive engagement, contracting, and close.
You’ll bring a strong understanding of the employer benefits ecosystem and a consultative approach to selling, using relationships across employers, brokers, consultants, and health plans to build pipeline and expand Midi’s reach.
What you’ll do:
Own your territory and revenue target. Develop and execute a sales strategy to identify, engage, and close employers that fit Midi’s ideal customer profile.
Build a high-quality pipeline. Use creative, persistent outreach and your industry network to open doors with HR, Benefits, Total Rewards, and executive-level buyers.
Lead complex sales cycles end to end. Build multi-threaded relationships across target accounts, develop champions, navigate stakeholders, and drive opportunities from first conversation through contracting and close.
Navigate the benefits ecosystem. Leverage relationships and a strong understanding of how employers, brokers, consultants, and health plans interact to accelerate opportunities and maximize deal value.
Tell Midi’s story. Position our value proposition in a compelling, consultative way based on each employer’s priorities and the broader competitive landscape.
Operate with sales discipline. Maintain an accurate forecast, strong pipeline hygiene, and detailed deal management in HubSpot.
Help shape our employer sales playbook. Bring market and buyer insights back into the organization and partner cross-functionally to continuously improve how Midi wins.
Who you are:
You bring 10+ years of experience in employer healthcare benefits sales, ideally within digital health, healthcare services, or a related high-growth environment.
You have a proven track record of meeting or exceeding quota and closing complex employer deals.
You bring strong relationships across the HR and employee benefits community, including an established network of consultants and brokers.
You’re a hunter and a closer—energized by prospecting, opening doors, building relationships, and personally driving deals across the finish line.
You know how to navigate complex organizations and build influence from Director-level buyers through the C-suite.
You’re highly organized and disciplined about forecasting, CRM hygiene, follow-up, and deal management.
You’re a strong communicator and relationship builder who can operate independently while partnering effectively across teams.
You thrive in a high-growth environment: self-directed, resourceful, resilient, and motivated by ambitious goals.
You’re passionate about improving healthcare for women and excited by Midi’s mission.
Why you’ll love working at Midi:
Build a category-defining company transforming care for women in midlife.
Own meaningful revenue impact in a critical growth channel.
Help shape the employer sales motion as Midi continues to scale nationally.
Share in the upside through competitive compensation and meaningful equity.
Work with a mission-driven, high-ownership team across the US.
We’re backed by top-tier investors including Google Ventures, Semper Virens, and Emerson Collective, trusted by leading health plans and employers, and growing rapidly to meet nationwide demand.
Our mission is simple: change the way healthcare serves women in midlife—because women deserve better.
The salary for this role is 160,000-225,000 annually. Final compensation will depend on experience, skills, and qualifications. This role is also eligible for additional compensation, including variable compensation, equity and benefits.
#LI-JA1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Paris, France; Relocation package for the employee and family members
headParis, France; Relocation package for the employee and family members
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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США; Maintain a consistent and reliable daily on-site presence in assigned facilities
США; Maintain a consistent and reliable daily on-site presence in assigned facilities
УдалённоRemote - US
УдалённоRemote (United States | Canada); Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel
География найма не уточнена
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seniorГеография найма не уточнена
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ГибридToronto, Ontario
ОфисheadSan Francisco; We encourage applicants from all backgrounds to apply