Technical Product Manager - Integration Ecosystems & Tooling

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As our Technical Product Manager for Platform & Integrations, you are the architect of Docebo’s extensibility, transforming our ecosystem into a developer’s playground. Your mission is to bridge the gap between complex engineering infrastructure and tangible business value, ensuring our REST APIs, webhooks, and Connect tools are world-class. By scanning the horizon for emerging standards and defining opinionated interoperability patterns, you will empower global enterprises to build seamless, high-impact integrations that define the future of learning technology. 🛠️ THE DAY-TO-DAY - API and Platform Strategy: Own Docebo’s external API roadmap, from schema design principles and versioning policies to championing patterns that ensure long-term, scalable extensibility. - Connect and Integration Tooling: Lead the Docebo Connect (Workato IPaaS OEM) product vision by managing the low-code workflow builder and blueprint library, while evaluating high-value partner contribution programs. - Developer Experience: Obsess over the end-to-end developer journey, tracking DX metrics and conducting deep-dive research to eliminate friction before it ever turns into churn. - Measure the Impact: Define the "North Star" for platform success by building dashboards that track API adoption, integration attach rates, and direct revenue contribution for executive stakeholders. - Navigate the Tech: Conduct high-level technical research on iPaaS and integration standards to make "build-buy-partner" recommendations that keep us ahead of the competition. - Field Enablement and GTM: Partner with Marketing and Sales to translate technical capabilities into winning GTM strategies, acting as the technical authority in high-stakes enterprise deal cycles. - Govern the Ecosystem: Establish the gold standard for how partners build on Docebo, publishing comprehensive integration guides that ensure security, reliability, and commercial viability. ⚡ YOUR SUPERPOWERS - Speak Fluent API: You can design a REST API and write an OpenAPI spec in your sleep, confidently debating webhook reliability and event-driven sync with our engineering leads. - Decode the Codebase: You are comfortable diving into production code to trace API calls or review pull requests, understanding exactly how implementation choices impact the product's future. - Think Like a Platform: You possess strong, well-reasoned opinions on what "good" design looks like and aren't afraid to defend your vision to both developers and the C-suite. - Data-Driven Intuition: You define success metrics before a single line of code is written, using platform health data to influence high-level prioritization and investment. - Developer Empathy: Having built with APIs yourself, you view documentation gaps as personal challenges and treat developer friction points as high-priority product bugs. - Proven Experience: You bring 4+ years of B2B SaaS Product Management experience, specifically focused on APIs, SDKs, or iPaaS, ideally with a background in software engineering or solutions architecture. - Integration Expertise: You have a deep mastery of OAuth 2.0, SAML, SCIM, and middleware categories, with a proven track record of connecting platform health to commercial outcomes. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.