Location: Bengaluru, Karnataka, India
We are currently looking for a full-time Due Diligence (DD) professional to join our Global Client Solutions team, with responsibility for drafting and completing responses to investor Requests for Information (RFIs).
This is a unique role giving the successful candidate an opportunity to build a strong understanding across EQT's business lines and investor base, taking on increased ownership of the RFI process, the underlying content, and the coordination of workflows across teams.
Expected joining:
Q1 2027
Your Role:
Draft and prepare client-facing due diligence materials in response to investor and consultant requests.
Draft responses to the specific due diligence questions raised on Private Wealth and Secondaries strategies.
Ensure timely, accurate, and high-quality responses by leveraging existing knowledge bases and templates.
Collaborate closely with internal stakeholders within Global Client Solutions to gather and validate information.
Take ownership of individual requests end to end, from intake and assessment through review and delivery.
Support the continuous improvement of drafting processes, contributing to efficiency and consistency.
Gain a deep understanding of EQT's fundraising processes and operating model.
Provide insight into how to improve RFI preparation, content management, and the use of technology.
When proven success as a RFI professional, there will be a leadership
potential.
Your Role (Phase 2):
Take ownership of the drafting function, overseeing workflows and ensuring operational excellence.
Oversee and manage incoming requests, ensuring timely triage, assignment, and resolution of client inquiries.
Contribute to initiatives to standardize, scale, and automate processes across the team.
Drive continuous improvements in data management and workflow optimization.
Play a key role in shaping the future of the drafting and operations function within Global Client Solutions.
Qualifications
Strong academic credentials and fluency in English (written and spoken).
5-7 years of experience in the private markets industry is required.
Experience in financial services, private equity, or related industries is mandatory.
Exposure to Evergreen and secondaries strategies is a strong differentiator, given the specific due diligence questions these products attract.
Exceptional written communication skills with attention to detail.
Strong organizational and project management abilities.
Strong interpersonal skills with the ability to collaborate across functions and geographies.
Ability to work independently while thriving in a team environment.
Analytical and process-oriented mindset with a passion for continuous improvement.
Familiarity with knowledge management or content automation tools, and a strong interest in leveraging technology to improve workflows, collaboration, and scalability.
Inclusion at
EQT
Our vision for EQT employees is to build high performing & engaged teams. Our competitive edge comes from fostering an environment where every individual feels valued, empowered, and motivated to drive business impact. Our commitment to inclusion is not just about fairness; We understand and believe that being a great place to work drives the best performance.At EQT, inclusion is a business imperative and it's embedded into our talent strategy, decision-making, and culture to ensure that every individual and team operates at their full potential. By doing so, we unlock better collaboration, stronger innovation, and superior investment outcomes.
About EQT
EQT is a purpose-driven global investment organization focused on active ownership strategies. With a Nordic heritage and a global mindset, EQT has a track record of more than three decades of developing companies across multiple geographies, sectors and strategies. EQT has investment strategies covering all phases of a business’ development, from start-up to maturity. EQT has €354 billion in total assets under management (€195 billion in fee-generating assets under management) as of 30 September 2026, within four business segments – Private Capital, Infrastructure, Real Estate and Secondaries.
With its roots in the Wallenberg family’s entrepreneurial mindset and philosophy of long-term ownership, EQT is guided by a set of strong values and a distinct corporate culture. EQT manages and advises funds and vehicles that invest across the world with the mission to future-proof companies, generate attractive returns and make a positive impact with everything EQT does.
The EQT AB Group comprises EQT AB (publ) and its direct and indirect subsidiaries, which include general partners and fund managers of EQT funds as well as entities advising EQT funds. EQT has offices in more than 25 countries across Europe, Asia and the Americas and has more than 2,200 employees.
More info:
www.eqtgroup.com
Follow EQT on
LinkedIn
,
X
,
YouTube
and
Instagram
Location: Worldwide; Serbia; Poland; Georgia; Armenia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Senior Marketing Analyst.
Your main tasks will be:
Designing the upper-level logic for marketing budget management: rules and models for allocating budget across products and traffic sources, validating the approach and preparing it for automation.
Developing and validating Early LTV metrics/models to support intra-week performance marketing and budget allocation decisions.
Building analytical frameworks and tools for performance diagnostics: identifying drivers of changes, growth opportunities and anomalies across products, channels and campaigns.
Participating in the development of an internal AI-based analytics tool for performance analysis, root-cause detection and opportunity discovery.
Providing analytical support for the unified BI layer where needed: metric definitions, data validation and selected analytical use cases.
We expect from you:
Experience with
A/B testing;
Strong SQL skills: ability to independently work with large datasets, build complex analytical queries, and validate data quality.
Strong knowledge of mathematical statistics and experimentation; ability to design validation/backtesting methodology and correctly interpret results.
Strong understanding of performance marketing economics and metrics: LTV, CAC/CPA, ROI/ROAS, conversion funnels, cohorts, and attribution.
Ability to build decision-making models and translate analytical findings into clear business rules/recommendations.
Strong spreadsheet skills (Google Sheets / Excel).
Experience with BI tools (e.g. Superset, Tableau, Power BI).
English level B2+.
Strong advantage:
- Python for data analysis/modeling;
- experience with forecasting, optimization or budget allocation models;
- experience with Early LTV / predictive LTV;
- experience building automated analytical products or AI/LLM-based analytics tools.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.
FDD Action is looking for an Advocacy Intern to support legislative advocacy, create policy communications, and monitor national-security developments.
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Foundation for Defense of Democracies is looking for a China Program Intern to collect primary-source data and analyze China's military economic and diplomatic competition.
- Onboarding staff for various company departments. - Handling the entire hiring process: drafting employment contracts and ensuring compliance with Cypriot labor laws.
Location: ES - Barcelona, Spain
Scopely is looking for a data-driven and creative Senior Social Media Manager to join our Stumble Guys Marketing Team.
At Scopely, we care deeply about what we do and want to inspire play, every day — both through our work environment and through the strong connections we build with our player communities. We are a global team of game lovers developing, publishing, and innovating in the mobile games industry, connecting millions of players worldwide daily.
We are seeking a Senior Social Media Manager to own and lead the social media strategy for Stumble Guys across key platforms. This role combines strategic ownership with hands-on execution: you will set the direction of our social programs, use data and performance insights to guide decisions, and keep a sharp pulse on platform and culture trends, while collaborating closely with internal teams to support a live product and mentoring teammates and execution partners.
What You Will Do
Instagram, TikTok, YouTube, and X (Twitter), defining objectives, channel roles, and success metrics.
Translate marketing and product goals into clear social media plans aligned with the product roadmap and campaign calendar, setting direction for programs and initiatives across the team.
Lead the planning and coordination of social media campaigns and content calendars, ensuring alignment with marketing, product, and live-ops timelines to drive engagement, reach, and visibility.
Define content guidelines, formats, and priorities to ensure consistent, on-brand execution across platforms.
Work closely with a dedicated execution partner to oversee and guide social media content, including daily posting and engagement, providing direction, feedback, and coaching.
Be data-driven: own the social analytics framework, track and report on key KPIs (e.g., reach, engagement rate, follower growth, video views, CTR, sentiment), and turn performance data into clear insights and actionable recommendations.
Run structured testing and experimentation (formats, hooks, posting cadence, creators, messaging) and apply the learnings to continuously optimize content and strategy.
Benchmark performance against competitors and industry standards, and present regular performance reviews to stakeholders and leadership.
Stay ahead of social media trends, platform and algorithm updates, and gaming and pop-culture conversations, proactively turning them into new content ideas, formats, and trend-led opportunities that are timely and brand-safe.
Collaborate with Marketing, Product, Creative, Performance, and Customer Support teams to align social initiatives, surface updates and announcements, and share relevant community insights, building relationships with stakeholders beyond your primary contacts.
Analyze player feedback and sentiment across social platforms to identify trends and interpret player needs, propose solutions, and escalate to internal teams when relevant, following up on ongoing action plans.
What We're Looking For
Bachelor’s degree in Marketing, Communications, Social Media, or a related field.
5+ years of experience managing social media accounts and strategy, ideally in gaming, entertainment, or consumer tech, including experience leading or mentoring others.
Strong analytical mindset: proven experience using data to drive decisions, with social analytics and reporting tools (e.g., Looker, Hootsuite, Sprout Social, Level Up) and comfort with KPIs, A/B testing, and dashboards.
Deep understanding of major social platforms (Facebook, Instagram, TikTok, YouTube, X) and of how their algorithms, formats, and best practices work.
Strong trend knowledge: demonstrated ability to spot, assess, and act quickly and authentically on emerging social, platform, gaming, and pop-culture trends.
Proven experience building, executing, and optimizing social media strategies and campaigns end to end.
Excellent organizational skills and ability to manage multiple projects and priorities simultaneously.
Strong written and verbal communication skills in English, with the ability to present insights and recommendations to cross-functional teams and leadership.
Ability to work independently, exercise sound judgment on complex issues, and set direction for projects.
Gaming experience is a plus
Please ensure that the résumé/CV you attach is written in English.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: London, England
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking to hire an experienced full-life cycle Technical Recruiter to support the organization through its growth, predominantly within Engineering and Product with the opportunity to support other functions, like Marketing, Legal, and GBO. You'll be a driving force in building and executing the talent strategy, partnering with key stakeholders, and hiring top talent. This role will allow you to build positive relationships, exude our values, and contribute to our org-wide recruiting best practices and processes.
In addition to execution on hiring, you will have the opportunity to support recruiting events, contribute to office expansion, and build strategic partnerships across the EMEA region.
This is a full time role that will be held in our London hub.
What you’ll do at Figma:
Manage full-cycle recruiting processes for our technical organizations
Partner with business leaders to develop top of funnel strategies for key roles
Source and build healthy, representative pipelines to engage passive talent including: cold outreach, events, and content production while also effectively handling inbound applications and referrals
Leverage data to inform your hiring strategy and articulate these insights to executives in order to influence and drive positive change
Champion and spearhead various initiatives relating to belonging, equity and impact (BEI)
We'd love to hear from you if you have:
6+ years of full-cycle in house recruiting experience in a high growth business
Experience partnering with senior executives on Engineering, Tech & Product hiring
Ability to build a talent strategy alongside your hiring managers, while delivering an exceptional candidate experience
Excellent communication, in all formats and ability to adapt communication style based upon audience
This role will focus on recruiting in EMEA
While not required, it’s an added plus if you also have:
In-house experience recruiting for a SaaS company
Experience hiring leadership roles at the Director level, predominantly within Engineering or Product
Expert knowledge of the SaaS/ scaling tech landscape and who our competitors in this space may be
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Worldwide
Why Paynovate?
Paynovate is a Belgium based fintech with more than 80 talented employees. We’re building a company where dreams are shaped, where bold initiatives are taken, where your leadership, ownership and ability to follow-through are valued. As a growing e-money institution, we are bringing payment solutions to the next level, and you could be a part of that. We are seeking a
Trilingual (FR/DU/EN)
Operations Administrative Officer on a contractor basis
to ensure the accurate and timely execution of our merchant administration and onboarding processes.
Your Mission
As an
Operations Administrative Officer
, you will help keep our day-to-day acquiring and banking operations running smoothly.
You will manage
recurring administrative processes
throughout the merchant lifecycle, from onboarding and contract verification to account updates and annual compliance reviews. Accuracy and consistency will be essential: you will carefully check information, follow established procedures and take action when something does not look right.
You will work remotely while collaborating closely with our Operations team, where questions are encouraged, information is shared openly and daily touchpoints help everyone stay aligned.
Key Responsibilities
In this assignment, you will:
Process
merchant onboarding files
, ensuring that all required contracts, supporting documents and business information are complete and accurate.
Perform the necessary
administrative checks
, follow up on missing information and create or update merchant profiles across internal systems.
Process changes throughout the merchant lifecycle
, including updates to IBANs, company and merchant information, Merchant Category Codes (MCCs) and terminal locations.
Handle merchant
closures, deactivations and termination
requests in line with the applicable procedures.
Review
settlement information
and coordinate with the relevant internal teams to follow up on payment- or refund-related questions.
Manage requests
received through email and ticketing systems, contacting merchants or partners when additional information is required.
Prepare and verify recurring
operational reports
and ensure that merchant information remains accurate and up to date across internal tools.
Identify
inconsistencies or potential issues and escalate them
to the appropriate team when necessary.
Collaborate
closely with colleagues, partners and other departments to ensure administrative requests are handled accurately and on time.
Is This You?
For this assignment, we are looking for someone who:
Has a first relevant experience in an administrative, back-office or operational position.
Enjoys structured administrative work and can perform
recurring tasks
with consistency and care.
Has
strong attention to detail
and is comfortable reviewing contracts, documents and data.
Is reliable, organised and able to manage several requests while respecting procedures and deadlines.
Follows rules carefully while applying logic and sound judgement when a situation requires further investigation.
Takes ownership of their work, anticipates potential issues and communicates them proactively.
Enjoys working as part of a close-knit team and is comfortable asking questions or requesting support when needed.
Can communicate professionally in
French, Dutch and English
.
Is comfortable using standard office tools and learning internal systems and processes.
Is comfortable working independently in a fully remote setup while staying closely connected with the team.
What We Offer
A contractor assignment in a stimulating, profitable and fast-growing sector. Payment solutions is a complex and constantly evolving field, where innovation is key.
A role where your impact will be tangible. We believe in empowering people to take ownership and reach their full potential.
The opportunity to collaborate with a team of talented, motivated and thoughtful individuals, coming together as one to fulfil a common goal – delivering smart, simple and innovative solutions to our clients.
A dynamic environment where you can further develop your administrative and operational expertise.
A
fully remote setup
.
If you’re excited about this new challenge, we’d love to hear from you. Apply today at Paynovate!
Location: Malta
Our global HQ in Malta is looking for an
Office & Facilities Manager
who loves turning workplaces into places people genuinely enjoy coming to. If you’re proactive, detail-driven, and energised by creating great day-to-day experiences, this is your opportunity to shape how our offices in Malta look, feel, and run.
The Wow
As the
Office & Facilities Manager
, you’ll own the smooth running of our Malta workplace operations and help set the standard for how our spaces support people. From facilities excellence to a standout employee experience, you’ll make sure every detail enables productivity, wellbeing, and our Betsson brand. You’ll also bring our culture to life by
delivering well-run internal events
and office initiatives.
Reporting to the Director of HR Support in Malta, you will implement workplace standards, manage budgets and supplier partnerships, and ensure our offices are safe, efficient, and welcoming. You’ll coordinate everything from day-to-day services to event logistics, so employees and visitors experience a seamless, on-brand workplace.
What you’ll be involved in:
Key responsibilities (including, but not limited to):
Deliver engaging internal events and office initiatives (e.g., Friday Get-Togethers, on-site parties, and activities), covering logistics, run-of-show, supplier coordination, comms, budgets, and post-event learnings.
Own office and facility operations, ensuring safety, functionality, and a consistently great look-and-feel aligned with Betsson’s brand.
Maintain facility management processes and documentation that support ESG/ISO standards and focus on continuous improvement.
Manage vendor and supplier relationships (facilities and event-related), ensuring strong service, clear SLAs, and cost-effective solutions.
Support space planning and expansion projects, coordinating moves, changes, and office improvements to match business growth.
Manage health, safety, and compliance protocols across the office, including risk assessments and safe working practices for on-site activities and events.
Monitor and manage budgets for facilities and workplace experience spend, tracking costs and optimising for value without compromising quality.
Lead and develop the reception team to deliver a warm, professional front-of-house experience for employees and visitors.
What we are looking for:
5+ years of experience in facilities management, office operations, workplace experience, or a similar role within a global organisation.
Hands-on experience planning and executing office events (from supplier sourcing and budgets to on-the-day coordination and wrap-up).
Proven expertise managing multi-site operations, budget oversight, and vendor partnerships, with a pragmatic, service-minded approach.
Knowledge of health, safety, and environmental regulations, plus
solid technical facilities management understanding.
Excellent project management and communication skills, with the ability to coordinate stakeholders across teams and locations (including event partners).
Why join us?
Be part of a vibrant, fast-paced industry at the heart of Malta’s online gaming scene.
Join a collaborative, people-focused HR team that values ownership, smart solutions, and getting things done.
Grow your career in an environment that encourages autonomy, continuous learning, and development.
Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.
Challenge Accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
.
Location: Armenia; Czech Republic; Spain; Hungary; Albania; Serbia; Poland; Portugal; Italy; Romania; Slovakia
Workplace: Remote
Location: Valencia, Spain, or Brindisi, Italy, or fully remote within Southern & Eastern Europe (teleworking up to 5 days per week)
Start date: ASAP
Languages: Professional proficiency in English required; Spanish is a plus
Industry: Virtualization / IT Infrastructure / IT Services
Duration: Long Term
ABOUT THE OPPORTUNITY
Pragmatike is hiring a Storage and Backup Engineer to provide engineering expertise and operational support to Storage and Backup infrastructure either within the organization or for partner entities. The role combines architecture, design, implementation, and day-to-day administration, with responsibility for onboarding new services, adapting solutions to evolving technologies and customer needs, and ensuring reliable, secure, and recoverable infrastructure
The ideal candidate is an experienced Storage and Backup Engineer with at least 8 years of handson experience in supporting, designing, managing and optimizing enterprise storage and backup environments. The candidate will work under the guidance of the Team Lead, Infrastructure Operations, and collaborate with other support teams. The candidate is expected to demonstrate strong problem-solving skills, a proactive approach to service improvements and the ability to work independently while supporting a team-oriented environment.
WHAT YOU’LL DO
- Design and implement enterprise storage and backup architectures aligned with business, availability, recovery, capacity, and security requirements.
- Administer and maintain storage arrays, SAN fabrics, and backup platforms, including daily health checks, storage provisioning, host integration, backup client configuration, schedules, retention policies, and replication.
- Plan and execute installations, upgrades, migrations, capacity expansions, and proof-ofconcept deployments, including testing, validation, and rollback procedures. • Monitor and analyze system health, performance, capacity, and backup success; resolve bottlenecks and implement improvements.
- Resolve incidents, problems, and service requests; provide Tier 3 support, lead root-cause analysis, and implement corrective and preventive actions.
- Perform restores and recovery tests, and support disaster-recovery exercises to validate data protection and recovery capabilities.
- Apply security controls, hardening standards, and approved configuration changes in accordance with established policies and change-management procedures.
- Collaborate with vendors and internal teams on maintenance, upgrades, interoperability, and complex issue resolution.
- Develop and maintain tools and scripts to automate storage and backup provisioning, monitoring, reporting, and routine operations.
- Deliver storage and backup projects for the organization and its partner entities, including technical assessments, business cases, project proposals, and operational handover.
- Maintain technical designs, configuration records, runbooks, and recovery procedures; share knowledge and promote best practices within the team.
- Participate in standby/on-call duties, planned maintenance, and other service-coverage arrangements when required.
WHAT WE’RE LOOKING FOR
- Minimum 8+ years of relevant IT work experience in managing and configuring enterprise Storage and Backup environments and related services in a complex heterogenous environment
- Extensive hands-on experience in the administration and troubleshooting of block and file storage systems across multiple vendor platforms (e.g., NetApp, Dell PowerStore, Dell ECS systems)
- Excellent knowledge in the installation and administration of Enterprise Backup systems (e.g., DELL Avamar, PPDM, Data Domain, Veeam B&R and other market leaders in backup solutions)
- Expert-level troubleshooting and problem resolution for storage and backup infrastructures.
- Solid understanding and knowledge of storage technologies (Cisco/Brocade Fabric switches, VSANs, WWPNs, NPIV, multipathing, Fibre channel, iSCSI)
- Strong understanding of data protection, disaster recovery, and best practices in backup and storage management.
- Good understanding and knowledge of networking technologies
- Working Experience in shell scripting and automation tools (e.g., Python, Ansible, Terraform)
- Ability to work under pressure with minimum supervision
- Customer-centric approach to delivery and problem solving
- Good knowledge of ITIL service management methodology
NICE TO HAVE
- Experience with Hyper Converged Infrastructure or Software Defined Storage solutions is an advantage
- Good presentation skills and ability to convey complex technical information to nontechnical audience
- Experience with service reporting and business analytics
- Experience with cloud storage solutions (e.g., AWS S3, Azure Blob Storage)
- Experience with virtualization technologies (e.g., VMware, Hyper-V)
- Industry-recognized certifications in Storage, Backup, or Cloud Technologies.
- Certifications in any programming language or scripting framework (e.g., Python, Ansible, PowerShell).
- ITIL, ISO20000, PRINCE2 certifications
WORKING CONDITIONS
- Teleworking: up to 5 days per week
- On-call: one week per month (rotation depends on the number of team members)
- Overtime must be pre-approved by the client Team Leader
- Overtime rates: 125% of the daily rate Monday to Saturday, and 150% on Sundays and client public holidays
- Stand-by availability for on-call services is included in the daily rate
- Interventions during an on-call period are billed at the overtime rates above
- Overtime and on-call interventions may alternatively be compensated with time off, if mutually agreed by both parties
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
At PlayStation, we're passionate about both partnership and technology. We care about building performant products and powerful tools, solving practical problems in delightful ways. We love building the systems that millions of people use, and we're always our own first customers and critics. We strive to be at the forefront of development technologies and celebrate our diversity with engineering teams located on four continents from all walks of life. We build our teams to be places where every voice is heard, all input is valued, and our members have the creative freedom to make their ideas real.
Sr Software Development Engineer in Test
, ML
Locations: Madison, WI and Waterloo, Ontario Canada
P
layStation is seeking a
Sr Software Development Engineer in Test, ML
to join our Madison team and lead quality efforts for machine learning-powered products and services. You will partner closely with ML engineers, software engineers, product managers, and data partners to build scalable test automation and validation approaches for systems serving PlayStation at global scale. This role is focused on building confidence in model reliability, production readiness, and behavioral consistency. Unlike traditional software backend testing, success here requires validating probabilistic systems through score distributions, cohort-level behavior, thresholds, and statistical signals, not just deterministic pass/fail assertions.
Responsibilities:
Drive architecture-level automation solutions and scalable quality engineering practices across multiple teams and product areas.
Design, develop, and maintain automated test frameworks, test scripts for ML inference services and related ML platform components using python/Java
Build and automate realistic, representative test account creations and datasets to evaluate model behavior across different scenarios
Validate score distributions, ranking behavior, output quality, and other model signals for incoming ML models prior to release
Perform different types of testing, including functional, integration, regression and API testing working with RESTful APIs, microservices and databases, and non-functional performance and load testing to verify inference service scalability, latency requirements and reliability under production like conditions
Work closely with ML engineers and ops teams to ensure that all features and bug fixes come with automated test coverage, ensuring continuous integration and deployment
Debug and analyze test failures, model anomalies and report defects
Drive high standards of quality for both engineering decisions and customer-facing features with optimal test and automation strategy
Develop and implement best practices for test automation that is highly scalable and maintainable
Monitor test execution and optimize performance in test environments
Come up with innovative solutions to organizational problems
Required Qualifications:
A Bachelor's degree in Computer Science or related field
Minimum 5 years of experience as an SDET, with strong experience testing backend systems.
Proficiency in Python/Java/Scala/go for test automation.
Hands-on experience with API testing tools (e.g., Postman or similar) for distributed systems
Familiarity with CI/CD pipelines and test execution in Jenkins or similar environments such as jenkins, GitHub Actions, ArgoCD, etc
Hands-on experience building and maintaining automated test frameworks (e.g., pytest, JUnit, TestNG, etc.)Experience in working with databases for backend validation.
Experience with cloud and container technologies (AWS, GCP, Kubernetes, Docker, etc.)
Familiarity with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog, etc.) for validating service health
Strong understanding of software development lifecycle (SDLC) and agile methodologies.
Excellent problem-solving skills and excellent communication skills.
Preferred Qualifications:
Experience testing machine learning systems, such as recommendation systems, search ranking systems, or other probabilistic ML application systems.
Experience creating synthetic or seeded test data to simulate realistic customer/account behaviors.
Experience evaluating model outputs using statistical techniques, distribution analysis, or scenario-based validation, rather than deterministic assertions.
Knowledge of data pipelines, feature stores, inference systems or model-serving infrastructure (Seldon, KServe, Ray Serve, etc.) is a plus.
Experience with performance and load testing tools
Experience with Databricks or similar ML platform tooling
Experience architecting and optimizing CI/CD pipelines, quality gates, and release validation systems using Jenkins or similar platforms.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$114,000
—
$143,000 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Madison, WI
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
At PlayStation, we're passionate about both partnership and technology. We care about building performant products and powerful tools, solving practical problems in delightful ways. We love building the systems that millions of people use, and we're always our own first customers and critics. We strive to be at the forefront of development technologies and celebrate our diversity with engineering teams located on four continents from all walks of life. We build our teams to be places where every voice is heard, all input is valued, and our members have the creative freedom to make their ideas real.
Sr Software Development Engineer in Test
, ML
Locations: Madison, WI and Waterloo, Ontario Canada
P
layStation is seeking a
Sr Software Development Engineer in Test, ML
to join our Madison team and lead quality efforts for machine learning-powered products and services. You will partner closely with ML engineers, software engineers, product managers, and data partners to build scalable test automation and validation approaches for systems serving PlayStation at global scale. This role is focused on building confidence in model reliability, production readiness, and behavioral consistency. Unlike traditional software backend testing, success here requires validating probabilistic systems through score distributions, cohort-level behavior, thresholds, and statistical signals, not just deterministic pass/fail assertions.
Responsibilities:
Drive architecture-level automation solutions and scalable quality engineering practices across multiple teams and product areas.
Design, develop, and maintain automated test frameworks, test scripts for ML inference services and related ML platform components using python/Java
Build and automate realistic, representative test account creations and datasets to evaluate model behavior across different scenarios
Validate score distributions, ranking behavior, output quality, and other model signals for incoming ML models prior to release
Perform different types of testing, including functional, integration, regression and API testing working with RESTful APIs, microservices and databases, and non-functional performance and load testing to verify inference service scalability, latency requirements and reliability under production like conditions
Work closely with ML engineers and ops teams to ensure that all features and bug fixes come with automated test coverage, ensuring continuous integration and deployment
Debug and analyze test failures, model anomalies and report defects
Drive high standards of quality for both engineering decisions and customer-facing features with optimal test and automation strategy
Develop and implement best practices for test automation that is highly scalable and maintainable
Monitor test execution and optimize performance in test environments
Come up with innovative solutions to organizational problems
Required Qualifications:
A Bachelor's degree in Computer Science or related field
Minimum 5 years of experience as an SDET, with strong experience testing backend systems.
Proficiency in Python/Java/Scala/go for test automation.
Hands-on experience with API testing tools (e.g., Postman or similar) for distributed systems
Familiarity with CI/CD pipelines and test execution in Jenkins or similar environments such as jenkins, GitHub Actions, ArgoCD, etc
Hands-on experience building and maintaining automated test frameworks (e.g., pytest, JUnit, TestNG, etc.)Experience in working with databases for backend validation.
Experience with cloud and container technologies (AWS, GCP, Kubernetes, Docker, etc.)
Familiarity with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog, etc.) for validating service health
Strong understanding of software development lifecycle (SDLC) and agile methodologies.
Excellent problem-solving skills and excellent communication skills.
Preferred Qualifications:
Experience testing machine learning systems, such as recommendation systems, search ranking systems, or other probabilistic ML application systems.
Experience creating synthetic or seeded test data to simulate realistic customer/account behaviors.
Experience evaluating model outputs using statistical techniques, distribution analysis, or scenario-based validation, rather than deterministic assertions.
Knowledge of data pipelines, feature stores, inference systems or model-serving infrastructure (Seldon, KServe, Ray Serve, etc.) is a plus.
Experience with performance and load testing tools
Experience with Databricks or similar ML platform tooling
Experience architecting and optimizing CI/CD pipelines, quality gates, and release validation systems using Jenkins or similar platforms.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$152,000
—
$190,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in Paris. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform.
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU'LL DO
- Lead and develop a team of Legal Engineers - Product Specialists, providing coaching, performance management, and career development support.
- Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis
- Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise
- Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy
- Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments
- Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Prior experience managing or mentoring a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Genova, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
What You’ll Be Doing
You’ll be joining the
Grocery & Retail
team.
This position is based in Genova.
Here’s what your day-to-day might look like:
Strategic Relationship Management:
Oversee a portfolio of restaurant brands, building lasting partnerships and acting as a primary point of contact for the network in your region.
Performance Analysis:
Monitor and analyse portfolio performance metrics, sharing data-led insights with partners to identify growth opportunities and improve satisfaction.
Commercial Negotiation:
Negotiate contract terms and conditions to align with company goals, improving financial performance and our Consumer Value Proposition (CVP).
Strategic Planning:
Develop and execute portfolio strategies to increase market share and loyalty, impacting both absolute performance and relative financial metrics.
P&L Oversight:
Manage and control the perimeter P&L, identifying potential financial risks and unlocking new revenue opportunities.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Commercial expertise:
Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors.
Financial acumen:
Strong understanding of P&L management and a proven ability to handle complex commercial negotiations.
Relationship building:
Proven ability to create and maintain long-term strategic relationships with external stakeholders.
Strategic project management:
Experience using CRM tools and project management applications to guide best practices and portfolio strategy.
Communication skills:
Fluency in Italian and a strong professional command of English to collaborate with our global teams.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 3
The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €36,000 – €45,000 gross per year, of which the base salary range is €31,320 – €39,150.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
Pay Range:
€36.000
—
€45.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Hyderabad, India
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
You will work closely with our enterprise customers and engineers to resolve the most complex issues. You will also help build out systems and processes to manage tasks from report to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes.
WHAT YOU'LL ACHIEVE:
- Resolve customer issues leveraging your technical expertise and act as the primary point of escalation for our external support teams.
- Reproduce customer issues, perform initial triage and file software defects and feedback with Engineering
- Work cross-functionally across engineering and product to build processes and manage issues.
- Develop deep product and platform expertise, diagnose and prevent recurring issues while contributing to feedback loops that improve both product quality and existing workflows.
- Manage to key performance metrics defined within the CX Team.
- Create and maintain internal knowledge libraries and contribute to the creation of user-facing content.
- Should be open to 24/5 shift model and participate in an on-call rotation to assist customers outside of normal working hours.
SKILLS YOU'LL NEED TO BRING:
- 3-5 years in a support capacity focusing on escalated issue and/or technical troubleshooting. A track record of contributing to performance metrics like customer satisfaction and response time.
- Exceptional problem-solving skills capable of diagnosing complex technical issues, querying data, and review product logs. You can drive problems to resolution efficiently and effectively.
- Proven ability to collaborate with cross-functional partners (i.e. Engineering, Product, and Operations) to drive long-term solutions and ensure customer feedback informs product improvements.
- Proficiency in incorporating AI into day-to-day work (e.g., drafting and refining customer responses, summarizing context, analyzing trends, and accelerating troubleshooting) while applying strong judgment, privacy, and quality standards.
- Experience contributing or owning projects to optimizing processes, workflows, and support operations that drive performance improvements. You have strong organizational skills to manage multiple tasks in a fast-paced environment.
- Excellent written and verbal communication skills**.** You are capable of distilling complex, technical material to non-technical audiences.
- Ability to balance user expectations with policies and compliance boundaries. Ability to work under pressure while remaining focused and professional.
NICE TO HAVES:
- Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes.
- Experience with tools and technologies like Zendesk, SQL databases, APIs, AI tools.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Manila, Philippines
Description:
We are looking for a Tax Preparer to perform accounting tasks in collaboration with internal departments. You will be preparing financial statements from source departments provided by our clients. You will perform general ledger entries, reconcile bank, payroll and other accounts. You will also be required to assist with the preparation of US corporate tax returns for our clients.
We will trust you to:
Keep records of financial transactions, balance the books, and perform account recons
Bank account recons
Payroll recons
Complete monthly, quarterly and annual financial statements
Prepare tax returns for corporations
Prepare tax returns for individuals
Accurately prepare necessary paperwork for tax returns
Follow industry trends and track changes related to taxes
Requirements:
Degree in Accounting, Finance or Economics
2-3 years working experience with US Taxes specifically
Fluency in English (Written and Verbal)
Good MS Office skills, especially Excel
Knowledge of Accounting and Bookkeeping procedures
Familiarity with accounting software packages
Good communication skills with proactive, supportive and positive approach
2 years experience working with UltraTax Software
(must have)
Benefits:
Competitive remuneration and benefits package
Experience in a wide range of accounting and financial services
Friendly office made up of enthusiastic, multinational staff
Continuous improvement & training.
Specific benefits dependent on Location/Country
Location: Baku
Workplace: onsite
RESPONSIBILITIES
Procurement and vendor coordination
Raise and track purchase orders for laptops, peripherals, networking gear and accessories with approved local and international vendors.
Compare quotes, confirm delivery dates and escalate delays or pricing issues.
Maintain vendor contacts, warranty terms and return/RMA processes.
Inbound shipping and customs
Coordinate international shipments with freight forwarders and couriers.
Track shipments end to end and report expected arrival dates to IT and requesters.
Log deliveries against the order; report damage or shortages within the vendor's claim window.
Inventory and asset management
Keep the asset register accurate: serial numbers, assignee, location, status and warranty dates.
Run regular stock counts and reconcile them with the register; investigate discrepancies.
Maintain safe, organized storage for hardware, with minimum stock levels for common items.
Deployment and lifecycle logistics
Manage handover and return of equipment for joiners, leavers and role changes.
Coordinate secure disposal, recycling or donation of retired equipment, including data-wiping confirmation from IT.
Reporting and process improvement
Report monthly on stock levels, open orders, delivery times and logistics costs.
Participate in improvements projects that reduce lead times, cost or loss.
REQUIREMENTS
Required
2+ years in IT logistics, supply chain, procurement or IT asset management.
Working knowledge of import procedures and customs documentation.
Experience maintaining an inventory or asset register (spreadsheet, ITAM or ERP tool).
Professional English, written and spoken.
Preferred
Bachelor's degree in logistics, supply chain, IT, business or a related field.
Familiarity with IT hardware (laptops, mobile devices, networking equipment) and common vendor ecosystems.
Experience with an ITSM or ticketing system such as Jira Service Management.
Working Russian.
Certification such as ITIL Foundation, CSCP or CPIM.
Skills and competencies
Organization:
keeps many open orders and shipments straight and prioritizes by urgency.
Attention to detail:
records serial numbers, quantities and dates accurately every time.
Vendor management:
negotiates delivery terms and follows up until issues are closed.
Communication:
gives requesters clear status updates and writes concise reports.
Problem solving:
resolves customs holds, damaged goods and stock shortages without waiting to be told.
Integrity:
handles high-value equipment and asset records with care and honesty.
Tools:
strong Excel or Google Sheets; comfortable learning ITAM, ERP and ticketing systems
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Genova, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief