Location: Europe or US
About the Team
The Design System team owns Click UI - the open-source Design System of ClickHouse. It is the shared UI foundation for ClickHouse Cloud and several other projects. We operate the system as a service and as the clear entry point for all ClickHouse UI work. We focus on building React components that are accessible, performant, well-documented, token-driven, and capable of resolving challenging product requirements.
What You Will Do
- Research, build, and maintain accessible React components and their APIs on headless accessibility (WCAG 2.2 AA) primitives. Keyboard interaction, focus management, and theming are part of each component from the start.
- Work on the library enhancements, focusing on consistent and intuitive components API and developer experience improvements. Enable complex migrations with codemods and semantic versioning.
- Maintain the shared reliable infrastructure: Storybook, unit, interaction E2E and visual regression tests, accessibility gates, and a reliable release process.
- Drive adoption: high quality documentation, usage guidelines, migration guides, issue intake and triage (including open-source issues), and code review with product teams.
- Build the AI-assisted layer: Figma-to-code, component scaffolding, and guardrails that keep AI-generated UI on-token, on-pattern, and accessible.
What We Are Looking For
- Experience: 6+ years of frontend engineering. You have built or maintained a production design system that multiple teams use, including its migrations and breaking changes.
- Core Stack: Deep knowledge of React, TypeScript, semantic HTML, and CSS architecture at scale (SASS, CSS Modules, CSS variables, CSS-in-JS). Experience with component API design (atomic design, composition, controlled and uncontrolled, polymorphic patterns) and headless primitives such as React Aria, Ark UI or Radix.
- Accessibility and Tokens: Working knowledge of WCAG 2.x and WAI-ARIA. You implement and test keyboard navigation, focus management, and screen-reader behavior yourself. Experience with design-token architecture and tools (Style Dictionary, Terrazzo, DTCG, or equivalent) and Figma variables sync.
- System Mindset: You treat the design system as a product with internal customers. You write clear documentation, review for consistency across the library, and mentor through code review. You measure success by adoption, not by component count. You are fluent in Figma and use AI coding tools (for example Claude Code or Cursor).
- Ideal Backgrounds: Design system or UI/UX platform teams at developer tools, B2B SaaS, or cloud platforms, or frontend platform roles with a shared UI library and multi-team consumers.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Mexico; Brazil
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
ElevenLabs moves fast - and behind every high-performing leader is someone who makes sure nothing slips. This is a high-trust, hands-on role for someone who thrives in dynamic environments, holds themselves to a high standard, and takes genuine pride in making their lead's life easier - down to the small, considered details that others overlook.
You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most.
In this role, you will:
- Manage complex, fast-moving calendars and provide scheduling and coordination support across multiple time zones and geographies
- Handle sensitive and confidential matters with discretion, acting as a trusted partner in both professional and operational contexts
- Coordinate seamlessly with internal stakeholders across teams, as well as external partners and senior leaders
- Work closely with other EAs across the organisation to align schedules, share context, and keep cross-functional coordination running smoothly
- Anticipate needs before they arise: managing follow-ups, flagging conflicts, and keeping the right people aligned
- Build structure, processes, and systems that scale with a fast-growing AI company
- Identify opportunities to automate and streamline repetitive work, using AI tools and productivity tooling to improve quality and speed
Requirements
- Proven experience supporting senior leaders and their broader teams in a fast-moving environment, including coordinating with other EAs across the organisation
- Strong organisational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders
- Exceptional written and verbal communication skills, with the ability to communicate effectively with a wide range of stakeholders, from senior executives and partners to vendors and office guests
- High emotional intelligence and discretion - trusted with sensitive information
- Comfortable supporting not just an individual but a wider team at times - able to flex between high-priority senior leadership support and broader operational needs as the situation demands
- Personable and easy to work with - someone who builds genuine relationships across the organisation and is trusted by the people around them
- A natural reflex to reach for tooling and automation; fluency with AI tools such as Claude or ChatGPT and quick to adopt new systems
- High personal standards - the kind of person who cares about the quality of their output and holds the bar
- A valid passport and willingness to travel globally ~40% of the time
- Language requirement: Fluent in English and Spanish (written and spoken). Proficiency in Portuguese is a plus.
Location
This role is based in Mexico or São Paulo
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States
Workplace: Remote
About the Team The Access Control team owns authorization across ClickHouse Cloud. We design and enforce the roles and permissions model, organization hierarchies, API key management, and security boundaries that every product surface and tenant depends on. Having recently shipped custom roles and fine-grained access, we are now evolving our architecture to support our largest enterprise customer structures.
What You Will Do
- Architect and build the next generation of our authorization model: multi-level organization hierarchies, workspace isolation, and resource-scoped roles.
- Implement and enforce consistent authorization checks across all public and internal APIs.
- Build tooling and migration pipelines to evolve live authorization models without downtime or customer disruption.
- Partner cross-functionally with Product, Design, and Customer Identity teams to deliver seamless permission management UIs.
What We Are Looking For
- Experience: 6+ years building security platforms, access control engines, or core backend services at scale.
- Domain Expertise: Deep knowledge of RBAC/ABAC policy models, fine-grained permission enforcement, multi-tenancy isolation, API keys, and SAML/SSO.
- Core Stack: Excellent TypeScript/Node.js fundamentals and strong schema design skills in PostgreSQL or relational stores.
- Migration Discipline: Proven track record of executing live customer data migrations and building high-correctness systems where failure is not an option.
Ideal Backgrounds: Enterprise identity platforms, IAM security tools, zero-trust cloud infrastructure, or core authorization teams at major B2B SaaS companies.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Bangalore, India; Mumbai, India; Pune, India; Delhi, India
Workplace: remote
We're looking for a conversion-focused
Performance Optimization Manager (Paid Social)
with agency experience to plan, launch, and optimize paid campaigns across the full lifecycle, with Meta as your core platform. You'll turn data into clear decisions that drive measurable results. This is an individual contributor role for someone detail-oriented, analytical, and comfortable working openly with internal teams and clients.
Key Responsibilities
Plan, build, manage and optimize paid campaigns on Meta (Facebook and Instagram) as the primary channel for this role.
Set up and manage product feed and catalogue campaigns on Meta, including Advantage+ catalogue ads, dynamic product ads and retargeting.
Support campaigns on TikTok and LinkedIn as additional channels, using each platform to add incremental value to the media mix.
Drive strong, conversion-focused performance, owning KPIs such as ROAS, CPA, conversion rate and revenue.
Configure, audit and troubleshoot Google Tag Manager (GTM) events, including pixels, conversion events and data layer tracking, to ensure accurate measurement.
Analyze campaign data, build reports and translate insights into clear optimization actions and recommendations.
Manage budgets, bids, audiences, creative testing and A/B experiments to continuously improve performance.
Proactively communicate issues, risks, tracking problems and performance changes to stakeholders and clients, along with proposed solutions.
Work with creative, web and analytics teams to ensure campaigns, landing pages and tracking are aligned.
Stay up to date with platform updates, industry trends and best practices in paid social and ecommerce advertising.
Mid-level experience managing paid social campaigns, with Meta Ads expertise as a must-have and should have advertising agency experience
Proven experience running ecommerce campaigns, including product feed and catalogue setup on Meta.
Hands-on experience with GTM event configuration and troubleshooting
Strong analytical skills, with the ability to interpret data and make decisions based on it.
A conversion-focused mindset, with a track record of improving ROAS, CPA or sales outcomes.
Excellent attention to detail, particularly in campaign setup, tracking and reporting.
Experience working in a digital agency environment.
Exposure to working with US clients, including comfort with time-zone overlap and US market expectations.
Ability to work independently as an individual contributor, managing your own accounts and deadlines.
Clear written and verbal communication, and the habit of raising issues early.
Preferred Qualifications
Experience running campaigns on TikTok and LinkedIn (added value).
Automotive industry experience (dealerships, OEMs, auto retail or auto parts), which will be an added advantage.
Meta Blueprint certification, or GTM / GA4 certification.
Familiarity with GA4, Looker Studio or similar reporting tools.
What Success Looks Like
Campaigns consistently meet or exceed agreed conversion and ROAS targets.
Tracking is accurate and issues are caught and resolved quickly.
Clients and stakeholders are informed early, with no surprises.
Reporting is clear, accurate and leads to actionable optimizations.
Location: Remote, Germany, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for an Account Executive, Enterprise who will be responsible for generating new business pipeline and expansion and closing new customers in the Enterprise segment (Top Accounts in Germany). This includes identifying specific projects where Fivetran + dbt Labs can add value.
This is a full-time, remote position based out of Germany.
What You'll do
Generate new business qualified opportunities by working with Tech Partners, SI Partners, XDRs, going direct outbound on named accounts in territory
Actively pitch the value proposition of Fivetran’s Database replication capabilities along with the Fivetran platform at-large
Manage 90-180 day sales cycles with multiple stakeholders and departments to land in an enterprise organization
Negotiate responsible deals and manage the procurement process with legal, deal desk, and deal champions
Develop trusted relationships with internal stakeholders and senior decision makers at large organizations who will evangelize Fivetran throughout their company
As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.
Skills We're Looking For
A minimum of 8 years' experience in new business sales, demonstrating a track record of success in selling to enterprise-level organizations.
Have the vision to succeed
Plan the vision by a strategy through territory and account planning
Drive pipeline generation with ecosystem
Land customers as soon as possible
Sell services to help offload onboarding
Proficient in sales within the Data industry.
Capable of effectively utilising both inside and outside sales approaches to secure deals.
Demonstrated proficiency in generating new business-qualified opportunities across diverse channels.
#LI-LA1#LI-REMOTE
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
€105.019
—
€131.274 EUR
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, California
Workplace: Hybrid
ROLE SUMMARY
We are a high-growth, private, consumption-based software company seeking a Vice President, Global Controller to build and lead our accounting, tax, treasury, and procurement functions. This is a rare opportunity for a hands-on financial leader to own the full accounting and operating infrastructure of a scaling business, partner closely with the CFO and executive team, and help architect the systems, controls, and international footprint needed to support the company's next phase of growth.
WHAT YOU'LL DO
- Own all aspects of global accounting operations, including the monthly and quarterly close, consolidations, technical accounting (including usage-based/consumption revenue recognition under ASC 606), and financial reporting.
- Lead corporate tax strategy and compliance, including domestic and international tax planning, transfer pricing, and indirect tax (sales/use, VAT/GST) as the company expands globally.
- Build and manage treasury operations: cash management, banking relationships, FX exposure, and capital deployment across multiple currencies and entities.
- Own global procurement and vendor management: source-to-pay processes, vendor contract negotiation, spend management, and purchasing policies/controls as the company scales.
- Design and scale accounting infrastructure, systems, and processes (ERP, billing, and close automation) to support rapid consumption-based revenue growth.
- Establish and maintain a strong internal control environment (SOX-ready), including policies, procedures, and audit readiness in anticipation of a future public offering or transaction.
- Lead all aspects of the annual financial statement audit and manage relationships with external auditors, tax advisors, and banking partners.
- Guide international expansion from a finance and accounting perspective: entity structuring, local statutory and tax compliance, and building out finance operations in new markets.
- Partner with the CFO and cross-functional leaders (Legal, Sales, Revenue Operations) on deal structuring, contract review, and revenue recognition for new consumption-based pricing models.
- Build, mentor, and scale a high-performing global accounting and tax team as the organization grows.
- Deliver accurate, timely financial reporting to executive leadership, the board of directors, and investors.
WHAT YOU'LL BRING
- 12+ years of progressive accounting/finance experience, including significant leadership experience in a high-growth SaaS or consumption/usage-based software company for both private and public companies.
- CPA required; Big 4 public accounting background strongly preferred.
- Deep expertise in US GAAP, including ASC 606 revenue recognition for consumption/usage-based models.
- Proven experience building or scaling tax and treasury functions, including international tax and multi-entity/multi-currency operations.
- Track record of scaling accounting infrastructure and teams through periods of rapid growth, ideally including international expansion.
- Experience preparing an organization for an IPO is strongly preferred.
- Experience owning or partnering closely with procurement/vendor management, including contract negotiation and spend controls.
- Strong systems acumen (e.g., NetSuite, Workday, or similar ERP; billing platforms for usage-based revenue).
- Excellent communication and executive presence; able to partner directly with the CFO, CEO, board, and investors.
- Bachelor's degree in Accounting or Finance; MBA a plus.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Director of Hardware Product Compliance to lead global compliance and certification efforts, ensuring our products meet all applicable regulatory, safety, and quality standards across international markets. This role blends strategic leadership with hands-on execution and is critical to enabling predictable product launches, long-term regulatory integrity, and global market access.
As WHOOP continues to expand its global footprint, this is a unique opportunity to design, scale, and mature our product compliance function. You’ll build the systems, processes, and team needed to support a growing and increasingly complex portfolio. Working closely with product, engineering, operations, and executive leadership, you’ll embed compliance into the product lifecycle from concept through commercialization – balancing innovation, speed, and regulatory rigor in a dynamic, growth-oriented environment.
RESPONSIBILITIES:
- Define and evolve WHOOP’s global product compliance and safety strategy, ensuring alignment with business objectives and long-term growth plans.
- Establish governance models, standards, and best practices to drive consistent compliance execution across product lines and regions.
- Lead certification and regulatory programs across multiple product lines, from early development through mass production and global launch.
- Ensure compliance milestones are integrated into product roadmaps to support reliable and on-time market entry.
- Serve as the primary point of contact with international regulatory authorities, notified bodies, and certification partners.
- Maintain current, practical expertise on global regulations, standards, certifications, and emerging compliance trends.
- Define, oversee and participate in structured risk assessment and mitigation practices, including DFMEA and related methodologies.
- Ensure product safety and compliance considerations are embedded throughout the full product lifecycle.
- Partner closely with engineering, product management, manufacturing, quality, legal, and go-to-market teams to integrate compliance early in design and decision-making.
- Provide clear guidance on regulatory tradeoffs that balance innovation, cost, schedule, and risk.
- Lead compliance reviews and ensure readiness for OK2Ship; deliver concise, actionable updates to senior leadership.
- Translate complex regulatory and technical information into clear, business-relevant insights.
- Improve and scale compliance processes, tools, and documentation to support a growing and increasingly complex product portfolio.
- Drive consistency, efficiency, and continuous improvement across global compliance operations.
- Build, mentor, and lead a high-performing compliance organization.
- Develop organizational capability in product safety, certification, and regulatory execution to support long-term needs.
- Represent the product compliance function in product development milestones and strategic planning discussions.
- Serve as a trusted advisor on regulatory risk, product safety, and global market readiness.
REQUIREMENTS:
- Bachelor’s degree in Electrical, Mechanical, Systems Engineering, or a related discipline.
- 8+ years of experience in product compliance, safety engineering, or regulatory affairs, including leadership experience in a growing or global product organization.
- Strong working knowledge of international compliance standards and regulatory frameworks (e.g., UL, CE, FCC, IEC).Proven success managing certification programs across multiple products and geographies.
- Experience operating in environments with evolving processes and increasing scale.
- Familiarity with structured risk assessment and product safety methodologies.
- Excellent communication and influencing skills, with the ability to present clearly to senior leadership.
- Strategic, pragmatic mindset with strong analytical and problem-solving abilities.
- Demonstrated passion for developing people and building durable organizational capabilities.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $210,000 - $245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Bucharest
Workplace: Hybrid
As we continue to grow our presence in Romania and build a strong foundation for our local operations, we’re looking for a dedicated Administrative Business Partner to support our Site Leadership Team. This is a 12-month fixed-term opportunity.
Summary
The Executive Assistant will provide comprehensive administrative support to the Site Leadership Team, ensuring effective coordination of activities, meetings, and communications. You will facilitate seamless operations and serve as a critical communication link across offices and teams. You’ll anticipate the needs of the local leadership team, enabling the organization to stay focused on building a world-changing company.
In addition to being organized and analytical, you also have great communication skills needed to interact with a variety of people and job functions.
RESPONSIBILITIES
- General responsibilities:
- Provide administrative support to the Site Leadership Team, including scheduling meetings, preparing agendas, taking minutes, and following up on action items.
- Coordinate travel arrangements, expense reports, and logistics for site leadership members as needed.
- Manage correspondence and communications, including emails, reports, and presentations.
- Assist in organizing on-site and virtual events, town halls, and leadership meetings.
- Maintain accurate records, files, and documentation relevant to site leadership activities.
- Act as a liaison between site leadership and internal/external stakeholders.
- Assist with internal communications and employee engagement initiatives in collaboration with HR and leadership.
- Handle confidential information with discretion and professionalism.
- Specialized support for investment operations:
- Collaborate closely with the designated leadership member involved in the company’s ventures arm to support the investment process.
- Conduct background information check on teams from investments decks;
- Utilize artificial intelligence tools (e.g., ChatGPT, Claude) to synthesize and summarize data.
- Assist in coordinating and preparing materials for investment-related meetings, calls, and due diligence processes.
- Monitor and ensure timely responses to inquiries related to investment opportunities.
WHAT WE’RE LOOKING FOR
- Bachelor’s degree in Business Administration, Communications, or a related field preferred.
- 2+ years of experience in an administrative or executive support role.
- Excellent verbal and written communication skills in English and Romanian.
- Familiarity with AI tools and an interest in leveraging them to improve efficiency, automate routine tasks, and find smarter ways of working
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspaces
- Experience in event planning or project management
- Highly organized, analytical, and flexible with shifting priorities
- Strong business judgment and communication skills needed to interact with a variety of people and job functions, both internal and external
- Ability to anticipate challenges before they arise and are known as a master organizer and sounding board. Your leadership team often calls on you to get things done
- You are resilient, thrive in a fast-paced environment, and enjoy supporting a rapidly growing & changing organization
If you are a motivated and detail-oriented administrative professional looking to contribute to an exciting and innovative workplace, we’d love to hear from you!
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: Boston, MA; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Sales Manager for Life Sciences at Anthropic, you’ll lead the foundational team introducing our frontier AI platform to the pharma and biotech ecosystem, spanning large pharma, mid-size and emerging biotech, and the organizations that support drug development. You’ll build and develop a team of Strategic Account Executives who drive adoption of safe, frontier AI by securing strategic deals with pharmaceutical and biotech companies. You’ll bring deep domain fluency in how drugs are discovered, developed, approved, and launched to coach your team’s consultative sales approach, while becoming a trusted advisor yourself to senior pharma and biotech stakeholders, helping them embed and deploy AI across the drug lifecycle from target discovery through commercialization. In collaboration with Product and Marketing, you’ll continuously refine the team’s value proposition, sales methodology, and market positioning to resonate with decision-makers across large pharma and biotech.
The ideal candidate has a passion for developing new market segments within pharma and biotech, pinpointing high-potential opportunities across discovery, preclinical, clinical, regulatory, manufacturing, and commercial functions, and building a team that can execute strategies to capture them. By driving deployment of Anthropic’s emerging products across pharma and biotech organizations, you’ll help them accelerate the path from science to patients while advancing the ethical development of AI.
Key responsibilities
Build and lead a specialized team of Strategic Account Executives covering large pharma and biotech accounts, setting growth targets by segment and coaching reps through the full sales cycle from outbound to close
Design and oversee sales strategies tailored to the distinct procurement cycles of pharma and biotech, including R&D and discovery budgets, clinical development and operations, regulatory and CMC investment, commercial budgeting, and enterprise IT and digital transformation programs, translating market and trend analysis into account plans and campaigns that meet and exceed team revenue targets
Identify and prioritize high-potential opportunities across target identification and drug discovery, preclinical development, clinical trial design and operations, regulatory affairs and submissions, medical affairs, manufacturing and quality (GxP), pharmacovigilance and drug safety, and commercial functions, partnering cross-functionally to differentiate Anthropic’s offering for pharma and biotech use cases
Run a disciplined pipeline and forecasting cadence across the team, managing an evolving sales process to deliver predictable, coachable performance against quota
Serve as Anthropic’s domain expert across the pharma and biotech value chain, including discovery research, IND-enabling studies, clinical trial operations, NDA/BLA regulatory submissions, tech transfer and manufacturing, post-market safety, and commercial launch, and translate that expertise into repeatable playbooks, frameworks, and go-to-market strategies your team and the broader field organization can scale
Partner directly with C-suite and senior R&D leaders (CEOs, CIOs, CDOs, CSOs, CMOs, Heads of R&D, Heads of Clinical Development, Heads of Regulatory, CCOs) across pharma and biotech organizations to design multi-year AI transformation roadmaps and build long-term trusted advisor relationships
Partner closely with Product and Applied AI to translate feedback from discovery scientists, clinical operations teams, regulatory and quality leaders, and commercial teams into product and roadmap input, strengthening Anthropic’s value proposition across the segment
Build strategic relationships with life sciences-focused system integrators, technology vendors, CROs, CDMOs, and industry organizations to scale go-to-market capabilities
Establish Anthropic’s position as the AI partner of choice across pharma and biotech through conference presentations, white papers, case studies, and participation in industry forums
Codify learnings into playbooks, templates, and best practices, partnering with Marketing and Enablement to scale winning use cases and proof points across pharma and biotech accounts
Minimum qualifications
10+ years of experience in life sciences, with at least 5 years specifically selling into or working within pharma or biotech organizations (R&D, clinical, regulatory, manufacturing, or commercial functions, or related consulting)
Experience in leadership roles managing or coaching enterprise sales teams, with a track record of driving measurable revenue outcomes in pharma, biotech, or adjacent life sciences settings
Deep understanding of business models, operations, and economics across pharma and/or biotech, including the drug development lifecycle, the regulatory environment (FDA, EMA, GxP, 21 CFR Part 11), and competitive dynamics
A track record of managing or overseeing complex, multi-stakeholder sales cycles within pharma or biotech organizations, securing strategic deals by understanding both technical requirements and scientific, regulatory, and commercial use cases
Proven experience exceeding revenue targets by effectively managing a team’s pipeline and an evolving sales process
Excellent communication skills, with the ability to present confidently across pharma and biotech audiences, from discovery scientists and clinical leaders to C-suite executives
A genuine interest in deploying AI responsibly and motivation to advance Anthropic’s mission of building safe, beneficial AI
Preferred qualifications
Deep understanding of buying cycles, decision-making processes, and key pain points across both large pharma and biotech, and across multiple functions (R&D, clinical, regulatory, manufacturing, commercial)
A strategic, analytical approach to assessing the pharma and biotech market, paired with creative, tactical execution to capture opportunities and a willingness to roll up sleeves on deals alongside the team
Experience developing and refining AI use cases in collaboration with customers and channel partners, spanning drug discovery, clinical development, regulatory and quality, pharmacovigilance, manufacturing, or commercial functions
Experience building or scaling a specialized sales team from an early stage
Passion for and/or experience with advanced AI systems and their applications in drug discovery and development, with strong conviction around safe, ethical development of AI in these contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$450,000
—
$700,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the leader of our Enterprise Asset & Wealth Management sales organization, you will build and lead a team that brings transformational AI to the world's leading asset managers, wealth managers, and private markets firms. These are organizations rethinking how they generate investment insight, serve clients and advisors, scale personalization, and meet fiduciary and regulatory obligations. They are looking for a partner they trust to take frontier AI from promising pilots into production at the core of their business.
You will own a broad portfolio of major AWM institutions at very different stages of AI adoption, from firms already running Claude in production to those just beginning their journey. Your coverage will span global and regional asset managers, alternatives managers, and wealth businesses. You will lead Account Executives, design the coverage and territory model, and build the repeatable, AWM-specific plays that turn early wins into durable, scaled adoption across research, portfolio and client operations, advisor productivity, and compliance and supervision. The selling is technical and multi-stakeholder: platform decisions, model governance, security and procurement rigor, and solutions built on Claude through our API, Claude for Enterprise, Claude Code, and partner cloud platforms. You will shape strategy and operating rhythm while staying personally engaged with executives on the pursuits that matter most.
This is a rare opportunity to build an organization, not just run a number: to shape how the asset and wealth management industry adopts frontier AI, and to do it at a company where safety, trust, and long-term customer outcomes are central to how we sell.
Key responsibilities
Define AWM go-to-market strategy and coverage design, including segmentation across asset managers, alternatives managers, and wealth platforms, territories, account prioritization, and vertical value propositions, and evolve the coverage model as the business scales
Recruit, coach, and retain Enterprise Account Executives with deep asset and wealth management and platform-selling expertise; develop leadership talent and create career paths that keep top performers growing
Codify the use cases, proof points, reference stories, and sales motions that make wins repeatable across AWM, such as investment research and idea generation, portfolio and client reporting, RFP and due diligence automation, advisor productivity and client personalization, and compliance and supervision workflows, partnering with Marketing, Enablement, and partner teams to scale them
Engage personally with C-level and business-line executives (CEOs, CIOs, COOs, Chief Data and AI Officers, Heads of Distribution, and Heads of Wealth) on priority pursuits, building business cases and value narratives and navigating complex procurement, security, model-risk, and legal processes through to production deployment and expansion
Own the organization's revenue targets and operating rhythm, instilling pipeline-generation discipline and running forecasting, deal inspection, and account planning cadences that make performance predictable and coachable across a high-volume book of business
Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and translate AWM needs, including fiduciary, books-and-records, and client-data requirements, into product and roadmap input
Orchestrate cross-functional and partner motions with Customer Success, Marketing, Partnerships, Legal, cloud partners, and the data and technology providers that AWM firms rely on, to deliver a seamless customer experience, and represent Anthropic with customers and at industry events as a visible, trusted leader
Minimum qualifications
Experience leading enterprise sales teams that sell technical, complex products such as API-first platforms, cloud infrastructure, or data and machine learning platforms
A track record of winning and growing enterprise customers, including building C-suite relationships, in asset and wealth management (asset managers, alternatives managers, private banks, wealth platforms, or the technology and data providers that serve them)
Experience designing go-to-market coverage for an enterprise sales team, including segmentation, territories, and account prioritization
Operational rigor across both a high-volume pipeline and complex, multi-stakeholder sales cycles, balancing velocity with deal quality and forecasting accurately in fast-changing environments
Credibility with technical buyers and builders, and with investment and distribution leaders: CIOs, CTOs, CDOs, Heads of AI/ML, Heads of Research, and Heads of Wealth or Distribution, plus experience pairing effectively with solutions architects and applied AI teams
Strong coaching skills that raise team performance through deal coaching and account strategy, combined with personal effectiveness alongside executives on high-priority opportunities
A genuine interest in deploying AI responsibly and motivation to advance Anthropic's mission of building safe, beneficial AI
Preferred qualifications
Experience leading other sales leaders (second-line management), or demonstrated readiness to step into that scope
Experience building or meaningfully scaling a verticalized or multi-segment sales organization
Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to large asset managers, wealth managers, or private markets firms
Familiarity with AWM use cases and buyers, such as investment research and portfolio analytics, client reporting and RFP automation, advisor and relationship-manager productivity, and fund operations and servicing
Deep familiarity with regulated-industry selling in AWM, including fiduciary and suitability obligations, SEC and FINRA expectations on supervision and books and records, model-risk management, client-data privacy, security review, and the governance expectations of financial institutions
Experience selling with and through cloud and ecosystem partners such as AWS, Google Cloud, and global systems integrators, as well as the data, analytics, and portfolio-technology vendors embedded in AWM firms
Familiarity with consumption- or usage-based commercial models and value-based pricing conversations
Experience leading organizations through rapid growth, re-segmentation, or significant change
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$450,000
—
$700,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: São Paulo, Brazil
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a customer-focused
Post-Sales Solution Architect (LatAm)
to join our team. In this role, you will be the technical cornerstone of the onboarding journey, partnering closely with our clients to turn complex technical requirements into seamless, robust integrations. You will bridge the gap between our engineering teams and enterprise customers, ensuring rapid time-to-value, flawless API/SDK implementation, and high customer satisfaction.
What You Will Be Doing:
Engage directly with prospective and existing customers, providing hands-on technical guidance, architecture recommendations, and best practices throughout their deployment journey.
Collaborate closely with client engineering and product teams to evaluate their technical stack and select optimal integration strategies (APIs, Webhooks, Mobile/Web SDKs).
Conduct rigorous end-to-end testing and validation of customer environments before go-live, ensuring adherence to data security standards, compliance flows, and edge-case handling.
Efficiently diagnose, debug, and resolve complex technical issues, payload errors, and connectivity blockers during integration phases.
Partner directly with our Product and Engineering teams to channel recurring client feedback, identify platform limitations, and drive continuous feature improvements.
Contribute to external integration guides, code snippets, and internal knowledge bases to continuously streamline the onboarding lifecycle.
About You:
2+ years of hands-on experience in a client-facing technical role (Solutions Engineer, Solutions Architect, Technical Integration Specialist, or L2/L3 Technical Support) focused on software architecture and third-party integrations.
Strong command of
RESTful APIs
, payload structures (JSON), and
SQL
for data extraction, querying, and verification.
Direct experience debugging and validating API behavior using tools like
Postman
(or curl) and analyzing web applications via browser developer tools (Network, Console).
Practical ability to write and adapt scripts in
Python
or
Java
for automation, testing, and debugging workflows.
Fundamental understanding of
HTML
and
CSS
to troubleshoot frontend display, widget embedding, or client-side integration issues.
Hands-on experience querying logs, monitoring systems, and performing root-cause analysis using
Kibana / Elastic Stack
.
Full professional proficiency in
English, Portuguese, and Spanish
(written and verbal).
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Mexico; Brazil
Join One of the Fastest-Growing Online Education Companies in the World
At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.
Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.
Now we're looking for an experienced Lead Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.
This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.
Why This Role Is Different
At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.
You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.
You'll Love This Role If You:
Enjoy solving complex customer challenges with creative solutions
Thrive in a fast-paced, KPI-driven environment
Are an exceptional negotiator who can create win-win outcomes
Love using data to improve processes and business performance
Enjoy coaching others and sharing best practices
Are highly organized and take ownership of your work
Communicate confidently with customers and cross-functional teams
Believe outstanding customer experiences drive long-term business success
What You'll Do
Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
Identify opportunities to automate retention processes and improve operational efficiency
Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses
Requirements
What We're Looking For
3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
Excellent English communication skills, both written and spoken
Proven experience supporting customers in the US market
Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
Experience managing refund requests, payment recovery, billing issues, and installment collections
Ability to navigate difficult customer conversations with empathy while protecting company interests
A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
Strong ownership, problem-solving, and decision-making skills
Excellent organizational skills and attention to detail
Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
Previous leadership, mentoring, or process improvement experience is a strong plus
Nice to Have
Experience in the online education or EdTech industry
Experience in high-ticket B2C sales environments
Previous experience leading or mentoring a retention team
Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
Experience working with subscription or installment payment models
Knowledge of billing operations, chargebacks, and payment recovery processes
Experience analyzing customer retention metrics to drive business improvements
Comfortable working in a fast-paced, performance-driven environment
Experience collaborating across Sales, Finance, Product, and Customer Success teams
Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms
Benefits
What We Offer
Competitive Compensation
:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
Learn and Grow
:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
Remote-First Culture:
Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
Health & Wellbeing:
Gym membership reimbursement,Mental health support, Generous paid vacation allowance
Why Join ELVTR?
Make an Impact:
Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
Grow Your Career:We're
committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
Join a Winning Team:
Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.
Ready to Help Shape the Future of Online Learning?
If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.
Apply today and become part of ELVTR's next chapter of growth.
ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.
Location: Singapore
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
As a
Solutions Engineer (APAC)
at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier-1 prospects and leads across the EMEA region.
What You Will Be Doing:
Solution Consulting:
Act as a trusted advisor to customers, understanding their technical and business requirements and positioning our solutions accordingly.
Product Demonstrations:
Prepare and conduct live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition.
Technical Discovery & Qualification:
Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures.
Account Expansion & Upselling:
Partner closely with CSMs and Account Managers to identify upsell and cross-sell opportunities within existing enterprise accounts, uncovering technical pain points and pitching new product modules (e.g., Transaction Monitoring, KYB, fraud workflows).
PoC Execution:
Lead PoCs and trials to validate Sumsub’s technology during both new business and existing account expansion cycles, working closely with client technical teams to ensure successful outcomes.
Sales & Account Support:
Partner with the sales and account management teams throughout deal cycles, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns in both written and verbal communication.
Integration Consulting:
Guide customers on best practices for integrating APIs and SDKs, ensuring a smooth and efficient deployment for initial setups as well as new feature rollouts.
Stakeholder Engagement:
Collaborate with internal teams (Product, Engineering, Legal, Compliance, Operations, and CS) to align solutions with evolving customer needs and market trends.
About You:
Ability to quickly master new technologies and articulate complex technical concepts into clear business value for both technical and commercial audiences.
Solid working knowledge of APIs, SDKs, and cloud-based SaaS architectures (hands-on coding background is a plus, but not required).
Outstanding verbal and written communication skills, with confidence presenting to cross-functional stakeholders (prior client-facing or presales experience is a strong advantage).
Sharp analytical, problem-solving, and troubleshooting mindset when dealing with integrations and customer requirements.
Genuine curiosity and interest in Fintech, RegTech, Fraud Prevention, and Compliance (domain exposure is a bonus, but not mandatory).
Full professional fluency in
English and Chinese
(written and spoken).
Flexibility and willingness to travel across the EMEA region for key customer meetings, workshops, and industry events.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Remote - United States
Workplace: Remote
Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.
Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.
As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.
THE TEAM AND YOUR IMPACT
As a Senior Product Marketing Manager, you'll join our Product Marketing team and report to our Director of Product Marketing, working day to day with DevRel, Growth, Sales, Partnerships, and Product. Most of our customers find Qdrant before we find them. An engineer runs the open-source engine, spins up a free Qdrant Cloud cluster, and ships a prototype. Your job is to make sure that story ends in a production deployment and a commercial relationship.
You'll own how Qdrant is positioned at every step of that path: the docs page, the moment a team upgrades to a paid Cloud cluster, and the enterprise deal where we compete against known competitors. More and more of that research now happens inside AI chats and coding agents, so the messaging and tools you build have to hold up there as well as on a sales call.
WHAT YOU WILL OWN
- The messaging for our self-serve to sales path: what a developer hears while evaluating Qdrant, what changes when they upgrade to a paid Cloud cluster, and what their engineering leader hears when the team brings us in.
- Buyer scenarios for our main entry points, such as moving a self-hosted cluster to Qdrant Cloud, replacing a legacy keyword search engine, or adding retrieval to an AI agent. Each one ships as messaging, a proof point, and an asset that Sales and Growth can use the same week.
- Our competitive program: comparisons, battlecards, and objection handling that stay current with every release, with each claim backed by a benchmark, a customer, or a working demo.
- A win and loss program you design and run yourself, interviewing customers and account executives, and turning what you learn into changed messaging, pricing page copy, and product feedback.
- The AI workflows that scale your work: Claude skills that let account executives and solutions engineers pull the right talk track, comparison, messaging, or case study without waiting for you, and a research loop that turns call notes and interviews into updated assets.
- Launch messaging for Qdrant releases with Product, DevRel, and Growth, so every feature reaches developers through docs and community, and reaches buyers through sales.
WHO YOU ARE
- You have 6+ years in product marketing, with at least 4 of them on a developer-facing or data infrastructure product: databases, search, APIs, cloud infrastructure, or AI and ML tooling.
- You've owned product marketing for an enterprise-led sales motion, ideally in an open source product company. You have shaped activation and upgrade, and built the handoff into a sales-assisted deal. You can name the metrics you moved.
- You've spent time at a start up or scale-up, where you owned a product marketing area end to end without a playbook or a team behind you.
- You've built sales enablement that changed how a team sold, and you're comfortable on customer calls and in front of account executives.
- You're technical enough to earn an engineer's trust: you can run a quick start, read a code sample, and explain the trade offs between keyword, vector, and hybrid search without notes.
- You built AI tools that other people rely on, with the judgment and taste to spot when the output is wrong or not concise.
NICE TO HAVE
- You've worked alongside a DevRel team and know where product marketing ends and developer advocacy begins.
- Experience with partner and cloud marketplace marketing (AWS, Google Cloud, or Azure).
WHY JOIN US
- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.
For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.
Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.
Come build with us!
FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/
#LI-REMOTE
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Client Delivery Vice President to join the Annuities Platform team. This role is responsible for leading the successful delivery of client implementations and ongoing client delivery portfolios. This individual serves as a senior client-facing leader accountable for delivery outcomes, client satisfaction, and operational discipline.
This role will lead delivery teams across multiple concurrent engagements, partnering closely with clients and internal stakeholders to ensure priorities are clear, risks are addressed early, and commitments are met. This leader will bring strong executive presence, sound judgment, and a structured approach to solving complex delivery challenges while continuously improving the processes, practices, and operating models that support scalable client delivery. This role requires a highly organized, detail-oriented leader who can build trusted client relationships, guide decision-making, and maintain accountability across teams while balancing client value, delivery quality, commercial impact, and long-term scalability.
Responsibilities
Serve as the senior delivery leader for assigned client portfolios, building trusted relationships and ensuring delivery strategies are aligned to client business objectives.
Own end-to-end delivery outcomes across multiple concurrent client implementations, including timelines, quality, scope, risks, dependencies, and executive stakeholder alignment.
Lead and develop teams of Project Managers, Business Analysts, and delivery resources, creating clarity, accountability, and consistent execution across engagements.
Establish and maintain strong delivery governance, including clear decision-making forums, escalation paths, change control, scope management, and portfolio health reporting.
Guide clients and internal teams through delivery trade-offs, ensuring requests are assessed against scope, timeline, resourcing, commercial impact, and overall client value.
Identify delivery risks proactively, resolve complex issues, and drive practical solutions that protect client outcomes and support long-term scalability.
Own portfolio financial performance, including P&L, margin targets, revenue performance, resource planning, and risk mitigation.
Create executive-level visibility into portfolio health, key risks, scope decisions, dependencies, milestones, and actions required to support successful delivery.
Partner closely with the Product team to translate client feedback, implementation learnings, recurring pain points, and enhancement needs into clear, actionable insights.
Collaborate with the Sales, Support, Operations, and Product teams to improve handoffs, align expectations, resolve cross-functional dependencies, and strengthen the overall client experience.
Drive continuous improvement in delivery processes, playbooks, metrics, automation opportunities, and operating practices to increase consistency, efficiency, and predictability.
Identify opportunities to expand client value while ensuring delivery commitments, scope considerations, and commercial implications are clearly understood.
Qualifications
10+ years of experience in client delivery, implementation, program leadership, or professional services within SaaS, technology, financial services, or a similarly complex environment
Proven success leading complex client implementations and delivery portfolios with accountability for scope, timelines, quality, client satisfaction, and business outcomes
Strong executive presence with the ability to build trust with senior client stakeholders, communicate clearly, guide decision-making, and lead productive conversations around priorities and trade-offs
Demonstrated ability to manage scope, establish governance, hold stakeholders accountable, and maintain delivery discipline while preserving strong client relationships
Experience diagnosing complex delivery challenges, identifying root causes, and implementing practical, scalable solutions across teams and client engagements
Experience partnering with product teams to translate client needs, implementation feedback, and recurring themes into actionable product insights and prioritization inputs
Track record of building, improving, or enforcing delivery processes, governance models, implementation playbooks, metrics, and operating rhythms
Experience leading and developing teams of project managers, business analysts, implementation consultants, or other delivery resources
Strong commercial judgment, including experience managing delivery financials, margin performance, resource planning, revenue impact, and client commitments
Highly organized, detail-oriented, and comfortable operating across multiple concurrent priorities in a fast-paced environment
Experience with project, portfolio, and resource management tools such as Jira, Kantata, or similar platforms
Benefits
The base salary range for this role is $130,000 to $150,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Des Moines area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
As a Senior Software Engineer, you will bring deep technical expertise, creative problem-solving, and strong communication skills to the design and development of cloud platforms, developer tools, and full-stack applications. You will help drive architectural decisions, build and scale production services, improve developer workflows, and establish engineering best practices.
You will also serve as a technical resource for other engineers and users, providing technical guidance, documentation, troubleshooting, setup assistance, and expertise for the systems and tools you help build.
Responsibilities
Design, build, and maintain scalable, secure, reliable, and cost-effective cloud services on AWS, with a focus on serverless and event-driven architectures.
Architect and implement production AWS solutions using services such as Lambda, Step Functions, ECS, DynamoDB, S3, and related technologies.
Design and develop web applications and services spanning front-end, back-end, APIs, databases, and cloud infrastructure.
Integrate cloud services with internal and external systems using secure, reliable, and maintainable interfaces and engineering practices.
Design for operational reliability, including robust error handling, monitoring, and recovery from failures.
Diagnose production issues and identify performance, reliability, usability, and developer-experience improvements.
Collaborate with engineers, users, and partner teams to understand requirements, evaluate technical tradeoffs, and deliver practical solutions.
Contribute to technical documentation, engineering standards, code reviews, and architectural decisions.
Required Qualifications
Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.
5+ years of professional software engineering experience in cloud platforms, backend systems, or related fields.
Strong proficiency in Python, including software design, automated testing, and dependency management.
Hands-on experience designing and implementing production systems on AWS.
Experience with distributed, asynchronous, or event-driven system architectures.
Demonstrated experience shipping and supporting at least one production cloud service.
Experience with infrastructure as code (IaC), particularly Terraform.
Experience designing and integrating REST APIs or other service-to-service interfaces.
Experience debugging complex systems and diagnosing issues across multiple services and components.
Strong written and verbal communication skills and the ability to collaborate effectively across teams.
Desired Qualifications
Experience with serverless and container-based AWS technologies such as Lambda, Step Functions, ECS/Fargate, DynamoDB, S3, API Gateway, SQS, SNS, or EventBridge.
Experience with AWS security and identity concepts, including IAM, least-privilege access, secrets management, and service-to-service authentication.
Experience with observability, tracing, monitoring, and debugging using tools such as Amazon CloudWatch and AWS CloudTrail.
Experience designing CI/CD pipelines and automated deployment workflows.
Experience developing full-stack web applications using technologies such as JavaScript/TypeScript, React, Node.js, Java, or SQL databases.
Experience designing internal developer platforms, workflow systems, or developer-facing tools.
Familiarity with Agile development methodologies such as Scrum.
Familiarity with mobile application development, particularly Android or iOS.
Familiarity with the PlayStation ecosystem.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$193,300
—
$289,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As Senior Operational Risk Analyst, you will be a core member of Capital.com's risk function, reporting to the Head of Risk Management. You will run the operational risk cycle across the Group's Cyprus-regulated investment firms: the risk register, the business-wide risk assessment, the RCSA, the operational risk event register, and relevant reporting. ICT and digital operational resilience under DORA sit alongside that work, with framework direction and regulatory sign-off set by the Head of Risk.
Responsibilities:
Operational Risk Framework and RCSA: Run the risk register, business-wide risk assessment and risk and control self-assessment cycles for each entity: collect and challenge first-line input, score likelihood and impact, assess control effectiveness, and carry each risk from inherent through to residual.
Operational Risk Event Management: Maintain the operational risk event register: capture and classify events against the risk taxonomy, complete root-cause analysis, identify repeat patterns, and track first-line remediation through to closure.
Operational Risk Reporting: Produce the monthly operational risk event report and the operational risk sections of the Risk Committee pack. Monitor key risk indicators against stated appetite and flag adverse trends before a threshold is reached.
ICARA Contribution: Provide the operational risk input to the ICARA for each entity: loss data, scenario analysis, and the operational risk element of the additional own funds and liquidity assessment.
Control Assessment and Testing: Test whether controls work rather than whether they exist: query platform and warehouse data directly to evidence risk positions, assess control performance, and substantiate event impact instead of relying on first-line summaries.
DORA and ICT Resilience: Support delivery of the DORA programme across each regulated entity: maintain the ICT risk management artefacts, prepare the material for the ICT risk workstream, and track remediation actions through to closure, under the direction of the Head of Risk.
ICT Incident Classification and Reporting: Prepare major-incident assessments against the DORA classification criteria.
CT Third-Party and Outsourcing Risk: Carry out vendor and outsourcing risk assessments, prepare critical-or-important-function assessments, and track concentration across ICT service providers.
Assurance Support: Prepare responses to internal audit findings, external readiness reviews and supervisory observations, assemble the supporting evidence, and track action dates with the owners.
Cross-Functional Coordination: Work closely with Operations, Technology, Information Security, Compliance, Legal and Finance so that risk outputs land in the governance process and escalate on the right trigger.
Requirements:
At least 3 years in risk management within a regulated financial services environment, with a material part of it in operational risk: investment firm, bank, payment institution, or a consulting or audit practice serving them.
Hands-on experience running operational risk framework cycles, including the risk register, business-wide risk assessment and RCSA, with likelihood and impact scoring, control effectiveness assessment and the inherent-to-residual step.
Experience managing an operational risk event register: capture, classification against a taxonomy, root-cause analysis, and remediation tracking with first-line owners.
Experience producing operational risk reporting and governance deliverables that reach a committee, a board or a supervisor, including key risk indicators measured against stated appetite, and readiness to own them as you grow into the role.
Working knowledge of DORA (Regulation (EU) 2022/2554), with exposure to at least one area: ICT risk management artefacts, incident classification and reporting, ICT third-party risk and the register of information, or resilience testing.
An organised approach to tracking regulatory developments across CySEC, ESMA and the EBA, and the ability to set out what a new rule means for the firm.
A degree in a numerate discipline: economics, finance, mathematics, engineering or similar. CySEC Advanced certification, or willingness to obtain it, is an advantage, as is an operational risk, operational resilience or information security certification.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
УдалённоMexico; Brazil; You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most; Manage complex, fast-moving calendars and provide scheduling and coordination support across multiple time zones and geographies
УдалённоseniorUnited States
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УдалённоBangalore, India; Mumbai, India; Pune, India; Delhi, India; Exposure to working with US clients, including comfort with time-zone overlap and US market expectations
УдалённоRemote, Germany, EMEA
ГибридSan Francisco, California
ОфисBoston, MA
United States - Remote; You are comfortable working in an international environment: a distributed team across the US, UK, and Europe, customers and auditors across time zones, and UK and EU regimes alongside US ones
ГибридBucharest
Boston, MA; San Francisco, CA | New York City, NY
New York City, NY
São Paulo, Brazil; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
УдалённоleadMexico; Brazil
Singapore; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
УдалённоseniorRemote - United States; We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds
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