Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ROLE OVERVIEW
Complex merchants can create complex financial crime risks. Their corporate structures, operating models and control environments may span entities, jurisdictions and teams. When concerns emerge, effective action depends on more than identifying the issue: someone must bring the right people together, agree a credible response, and keep remediation moving until it is complete.
As Financial Crime Oversight & Remediation Manager, you will provide that ownership. You will coordinate targeted oversight of higher-risk or strategically important merchant relationships, helping turn concerns into clear, proportionate and evidenced plans. You will work across Compliance, Financial Crime Investigations, onboarding, commercial and operational teams, and, where appropriate, directly with merchants. Your judgement will matter: you will need to know when a proposed control or remediation is credible, when evidence is insufficient, and when an issue needs escalation.
This is a hands-on role for someone who combines financial crime compliance expertise with strong delivery discipline. You will help address issues early, support defensible decisions, and give complex remediation the structure and follow-through it needs.
WHAT YOU’LL DO
- Own targeted remediation coordination. For complex merchant concerns, bring together the relevant internal teams, clarify the problem and desired outcomes, agree accountable owners and milestones, and maintain a practical plan through to closure. Track dependencies and slippage, challenge gaps, escalate material blockers and confirm that completion is supported by evidence.
- Coordinate Compliance-imposed conditions. Track material financial-crime conditions attached to product, market or other approval decisions. Work with the relevant Compliance and business owners to confirm accountability, milestones and evidence of completion; identify slippage or gaps; challenge whether evidence demonstrates the condition has been met; and escalate overdue or inadequately evidenced actions through the agreed governance route. The relevant delivery owner remains accountable for implementing the condition.
- Coordinate enhanced oversight of merchants. Support a structured watch-list approach for merchants whose risk or control environment warrants closer attention than routine, risk-tiered monitoring, but where immediate termination or a formal investigation is not necessarily the right response. Help define the oversight plan, review progress and ensure concerns do not remain unresolved or without an owner.
- Assess remediation quality. Review proposed actions and evidence against the underlying financial crime concern and relevant regulatory expectations. Identify whether controls appear appropriately designed and operating, whether further evidence or testing is needed, and whether residual concerns require escalation or a change in the relationship’s risk treatment.
- Engage merchants constructively. Where appropriate, work with account teams to agree clear requests, expectations and timelines with merchants. Maintain a firm, evidence-led approach while supporting a proportionate path to address weaknesses and establish whether the relationship can be sustained safely.
- Lead enhanced control reviews. Design and, where appropriate, lead deeper reviews of a merchant’s AML controls during onboarding or ongoing oversight. This may include preparing agendas, conducting structured discussions with merchant stakeholders, probing key control areas, documenting findings and agreeing any required remediation.
- Support reliance and outsourcing assessments. Contribute to the initial scrutiny of outsourced activities or other arrangements that depend on another party’s controls. Help establish whether reliance is justified, what evidence supports that view, and what conditions or remediation are required.
- Improve the oversight approach. Capture recurring issues, lessons and delivery gaps, and help refine processes, reporting and escalation so that complex concerns receive consistent, timely and well-evidenced attention.
WHAT YOU’LL BRING
- Experience in financial crime compliance, AML, or a closely related risk and control role, with a sound understanding of AML control frameworks and how to assess their design and effectiveness.
- Experience coordinating complex remediation, regulatory or audit actions, control reviews, investigations follow-through, or comparable cross-functional change. You can turn an ambiguous issue into a sequenced plan with clear owners, milestones and evidence of completion.
- The confidence and judgement to challenge senior stakeholders and merchants constructively, distinguish a credible response from a paper commitment, and escalate when progress or evidence is inadequate.
- Strong written and verbal communication, including the ability to lead structured discussions, document findings clearly and translate complex issues into practical actions.
- Excellent organisation and follow-through across multiple workstreams, with a pragmatic approach to prioritisation, dependencies and changing circumstances.
- A collaborative style and the resilience to work through sensitive, commercially significant issues without losing sight of the control outcome.
- Experience with structured project management methods, such as Lean Six Sigma or PRINCE2, to drive organised execution across complex workstreams is a strong plus.
Experience with complex merchants, payments, cryptoassets, money service businesses, correspondent or outsourced service models would be valuable. Relevant professional qualifications are welcome but are not a substitute for sound judgement and demonstrated delivery.
WHY THIS ROLE
You will work at the point where financial crime risk, merchant relationships and practical execution meet. The role offers meaningful ownership of issues that cut across teams and can shape whether concerns are resolved early, managed with appropriate safeguards, or escalated on a sound evidential basis. Success is visible in the quality of the decisions and the fact that agreed actions are actually completed.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - Australia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive.
About the job
This position is needed to lead relationships with our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.
Responsibilities
In this role, you’ll:
Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
More than 8+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers.
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated track record of managing business forecasts and financial models.
Entrepreneurial mindset with appetite to define processes and build programs.
Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia.
Excellent verbal and written communication skills.
Bachelor’s Degree or equivalent years of experience.
Desired:
Cross selling experience to Marketing, Engineering and Product.
Telco, CPaas or PaaS selling experience.
Location
This role will be remote, and based in Australia (Melbourne, Brisbane or Sydney)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Australia
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The
Site Selection & Colocation Manager
is responsible for identifying, evaluating, and securing optimal locations for new data center developments and colocation expansions. This role combines real estate strategy, technical due diligence, market analysis, and vendor management to support the company’s global data center growth. The manager will collaborate closely with engineering, construction, finance, legal, and network planning teams to ensure that selected sites meet operational, technical, and business requirements.
Your responsibilities will include:
Site Selection & Market Analysis
Lead the end-to-end site selection process for new data center facilities.
Conduct market assessments, including power availability, fiber connectivity, land suitability, regulatory requirements, and risk factors.
Build and maintain market intelligence on emerging data center regions, supply trends, energy markets, and colocation pricing.
Evaluate and shortlist candidate sites through comparative analysis, scoring models, and feasibility studies.
Technical & Environmental Due Diligence
Coordinate environmental, geotechnical, hydrological, and seismic assessments.
Assess infrastructure availability (power, water, fiber) and future scalability.
Evaluate construction constraints, climate conditions, logistics access, and permitting feasibility.
Work with engineering teams to ensure sites meet mechanical, electrical, and network resilience requirements.
Colocation Strategy & Vendor Management
Identify colocation providers and evaluate facilities based on technical specifications, SLA requirements, and cost structure.
Lead RFPs, negotiations, and contract execution with colocation and connectivity partners.
Manage colocation lifecycle: renewals, expansions, migrations, and optimization of space/power allocations.
Monitor vendor performance against SLA, uptime, compliance, and efficiency metrics.
Cross-Functional Collaboration
Work with data center design and construction teams to validate site feasibility and development timelines.
Partner with legal on contract terms, property acquisition, lease terms, and regulatory compliance.
Support finance with CapEx/OpEx modeling, ROI calculations, and business case development.
Coordinate with public authorities, utilities, and permitting agencies as needed.
Risk Assessment & Compliance
Evaluate risks related to natural hazards, geopolitical risk, security, environmental constraints, and utility reliability.
Ensure compliance with local regulations, zoning laws, and corporate standards.
Maintain documentation for audits, reporting, and internal approvals.
We expect you to have:
Bachelor’s degree in Real Estate, Engineering, Business, Geography, or related field.
5–8+ years of experience in site selection, real estate development, colocation management, or data center infrastructure.
Strong understanding of data center power, cooling, and network requirements.
Experience in evaluating colocation providers and negotiating leases/SLAs.
Analytical skills in market research, cost modeling, and risk assessment.
Ability to manage multiple simultaneous projects across regions.
Excellent communication, negotiation, and stakeholder management skills.
It will be
an added bonus
if you have:
Experience with hyperscale or large-scale data center development.
Knowledge of utility procurement (power, water), renewable energy markets, and substation planning.
Familiarity with geospatial tools (GIS), risk modeling, or data center capacity planning.
Understanding of permitting processes and environmental regulations.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE TEAM
We’re building Strategy & Operations in the CEO Office to help Product and Engineering deliver the right work, at pace and with fewer surprises. Product sets what to build and why. Engineering builds it. S&O keeps the full picture in view, brings teams together and helps turn plans into results.
As S&O Lead, you’ll own that work across a product pillar and help raise the bar for how the wider S&O team operates. The impact is visible: what you improve in your pillar can shape how Checkout delivers elsewhere.
THE ROLE
This is a high-ownership role. You’ll be accountable alongside the product leader for delivery, but you won’t own the roadmap. You’ll need to earn alignment, challenge commitments and stay close to the work. When priorities collide, you’ll help decide what moves, what waits and what stops.
You will:
- Keep the pillar’s major initiatives in view. Know what matters, what is slipping and where teams are blocked. Raise risks early and bring a clear point of view.
- Be a trusted, independent partner to the product leader. Challenge dates and trade-offs, and help agree what to protect, move or stop. Product retains roadmap decisions.
- Personally lead the pillar’s hardest cross-functional work, from getting teams aligned through to launch.
- Build and lead the S&O team in your pillar. Hire, develop and manage performance, while setting practical standards that help S&O deliver better across Checkout.
WHAT YOU'LL DO
- Own execution across the pillar. Keep priorities, delivery tempo, progress, dependencies and risks visible. Spot when plans are off track and bring a clear recommendation.
- Build deep expertise in the pillar’s products: how they work, who they serve and how they make money.
- Challenge priorities and commitments with the product leader. Recommend what to protect, re-sequence, move or stop. The product leader owns roadmap and commit-date decisions.
- Personally lead the pillar’s most important cross-functional initiatives, aligning Product, Engineering and partner teams and driving the work through launch to enable faster shipping
- Lead and develop the S&O team supporting the pillar. People leadership is core to the role, including hiring, development and performance management. Alongside pillar delivery, help shape practical standards adopted across S&O.
WHAT YOU'LL BRING
- You have strong problem solving and analytical skills. You can frame an ambiguous business question, build the analysis yourself, test hypotheses, quantify trade-offs and turn findings into clear business decisions.
- You move between strategy, hands-on delivery and building the organisation. You personally lead high-impact, cross-functional work and stay accountable through launch and results.
- You make execution repeatable. You build practical operating mechanisms and use data, automation or AI where they remove recurring friction or help teams scale.
- You influence without relying on authority. You challenge senior stakeholders constructively, communicate complex issues clearly and bring people to decisions.
- You raise the performance of others. You set clear expectations, give direct feedback and help people grow. Prior formal line-management experience is helpful, but evidence of leadership matters more.
Strongly preferred:
- Payments, fintech or regulated money-movement experience would be a real advantage, especially if you’ve worked with licences, regulators, schemes or banking partners. It can help you see risks sooner and get up to speed faster. It isn’t a requirement: strong operators from other sectors can be a great fit.
What this role is not:
- Not support to the product leader. You own execution across the pillar and need to push back when commitments don’t add up.
- Not a short-term consulting project. You stay with the work through delivery and build ways of working the team can keep using.
- Not a product role. Product sets the roadmap. Engineering builds the product. You make sure the pillar executes well.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: München, Germany
Workplace: Hybrid
At Knuspr, Finance is not a back-office function. It’s a core driver of how we make decisions, run smarter operations, and scale sustainably.
As a Finance Business Partner, you will act as a critical co-pilot to our Operations (Fulfilment Centres) and Commercial leadership. This is a hands-on, high-exposure role where you will be embedded directly in the day-to-day business—turning financial data and operational metrics into actionable decisions that directly influence our profitability and growth.
WHY THIS ROLE IS EXCITING
- Direct business impact: Your insights, business cases, and analysis will directly shape operational efficiency, commercial initiatives, and unit economics.
- True business partnering: You won't just report numbers after month-end; you’ll work side-by-side with Operations and Commercial Directors to challenge how things are done and drive change.
- Speed and autonomy: We move fast and avoid rigid corporate red tape—good ideas and viable solutions get tested and implemented quickly without layers of approval.
- Cross-functional visibility: You will act as the key bridge connecting finance, logistics, commercial strategy, and leadership across the business.
- Dynamic scale: You will solve real operational and systemic challenges in a fast-paced, high-volume e-commerce environment.
WHAT YOU WILL OWN AND DELIVER
- Partner with leadership: Serve as the trusted finance partner for Operations and Commercial Directors, challenging existing setups and advising on strategic and operational decisions.
- Drive performance analysis: Deliver ad-hoc deep dives, scenario modelling, and business cases to evaluate new projects, operational investments, and commercial opportunities.
- Identify efficiencies: Spot operational bottlenecks, cost drivers, and financial risks across our fulfilment network and commercial operations, proposing concrete solutions to fix them.
- Financial planning & reviews: Collaborate closely on budgeting, rolling forecasts, monthly financial performance reviews, and audit support.
- Process & system improvements: Actively participate in developing internal financial tools, automating reporting, and establishing scalable internal controls that support rapid growth.
WHAT WE ARE LOOKING FOR
- Proven finance background: Solid experience as a Senior Controller, Financial Analyst, or Finance Business Partner, ideally in a fast-paced, operational, or retail/e-commerce environment.
- Commercial mindset: Strong grasp of business economics and core accounting principles, with the ability to translate complex financial data into practical operational insights.
- Stakeholder management: Demonstrated ability to communicate effectively, build trust, and constructively challenge non-finance stakeholders and directors.
- Hands-on analytical skills: Advanced Excel proficiency (complex formulas, PivotTables, data manipulation) and comfortable working directly with large datasets.
- Ownership and initiative: A proactive, solutions-oriented approach with the confidence to dive deep into details and take accountability for outcomes.
- Languages: Working proficiency in English (communicative level for business reporting and collaboration).
WHAT WE OFFER
- Unlimited Vacation: Unlimited vacation days for a balanced work-life balance
- Tax-Free Benefits: Monthly vouchers of €45 tax-free (via become.1)
- Remote Allowance: €20 monthly allowance towards internet costs
- Exclusive Shopping Perk: Knuspr Xtra account with 10% cashback in the form of Knuspr Credits
- Corporate Discounts: Great discounts via CorporateBenefits (fitness, travel, tickets, shopping, and much more)
- Culture & community – A collaborative, informal team that pulls together, alongside legendary company events and an open-feedback environment.
#LI-FK1
Location: Remote, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a Strategic Account Executive for our Mumbai territory, you'll drive GitLab's growth across large Banking, Financial Services and Insurance (BFSI) institutions, alongside leading enterprises and conglomerates headquartered in the city. It will be a blended territory of Enterprise and Conglomerates slightly more BFSI heavy. You'll help these organisations adopt, implement, and expand their use of our AI-powered DevSecOps platform, guiding them through modernisation and DevSecOps transformations while building a pipeline that translates into measurable Net ARR and long-term expansion.
You'll bring an understanding of the software development lifecycle, including continuous integration and continuous delivery (CI/CD) automation, secure development practices, and infrastructure modernisation. You'll apply it to the realities of regulated industries, where security, compliance, auditability, and data residency shape every technology decision. You'll connect customer stakeholders with GitLab's field organisation so GitLab is seen as a trusted, long-term partner across the full sales cycle.
In your first year, you'll be expected to build a strong BFSI and Enterprise portfolio across your territory, create repeatable sales motions aligned to how regulated financial institutions and large enterprises buy and adopt platforms, and consistently forecast and report on deal progress and account health.
What you'll do
Lead and grow GitLab's largest and most strategic BFSI, Enterprise, and Conglomerate prospects and customers in Mumbai, focusing on organisations that run mission-critical software delivery at scale
Drive the full enterprise sales cycle, from prospecting and pipeline generation through qualification, evaluation, negotiation, and close, including the longer procurement, vendor risk, and security review processes typical of regulated financial institutions
Provide hands-on account leadership throughout the pre- and post-sales process to ensure a smooth customer experience and strong adoption of GitLab's AI-powered DevSecOps platform
Position GitLab against regulatory and compliance priorities (for example RBI, IRDAI, and SEBI guidelines on IT governance, outsourcing, cyber resilience, and data localisation), working with Solutions Architects and Security specialists on deployment options such as self-managed and GitLab Dedicated
Partner closely with Sales Development Representatives, Solutions Architects, Customer Success, system integrators, and strategic channel partners to generate qualified opportunities, co-sell, and execute account strategies that drive new business and expansion
Develop and maintain detailed account plans for priority customers, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across engineering, security, risk and compliance, platform, infrastructure, procurement, and business leaders
Tailor your approach to each segment: a compliance- and risk-led value story for BFSI, and a modernisation-, productivity-, and consolidation-led story for enterprises and conglomerates with multiple business units
Coordinate and facilitate the involvement of cross-functional GitLab team members, including sales leadership, marketing, product, legal, and support, to progress opportunities and deliver an excellent customer experience
Prepare activity and forecast reports, contribute to forecasting and pipeline reviews, and share root cause analysis and lessons learned from wins and losses with account managers, marketing, and technical teams
Act as the voice of the customer by contributing product ideas to our public issue tracker, and by preparing and delivering customer-facing and internal presentations, quotes, proposals, and formal sales documents that address BFSI and enterprise business challenges and clearly communicate long-term value and outcomes.
What you'll bring
Deep experience driving complex B2B software sales cycles with large enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS and infrastructure solutions that support the software development lifecycle
A track record selling into BFSI institutions in India, with an understanding of their buying behaviour, long evaluation cycles, vendor risk assessments, and procurement processes (experience across both BFSI and large enterprises or conglomerates is a strong plus)
Ability to prospect, build pipeline, and close new business while expanding strategic relationships within large accounts across Mumbai
Strong understanding of modern software delivery, including CI/CD, secure development practices (DevSecOps, supply chain security), and cloud and infrastructure modernisation, with the ability to connect platform capabilities to customer outcomes
Working familiarity with the regulatory and compliance landscape for Indian financial institutions, including data residency, audit, and security expectations, and comfort discussing on-premises, private cloud, and hybrid deployment models
Proven ability to navigate and influence complex organisations, building trusted relationships with senior stakeholders such as CIOs, CTOs, CISOs, heads of engineering, and technology risk and compliance leaders
Experience creating and executing account plans for priority accounts, including opportunity mapping, multi-threaded engagement, and disciplined deal and account management
Experience working with system integrators and channel partners to co-sell and deliver in the Indian market
Effective communication and interpersonal skills, including comfort leading customer presentations, negotiations, and executive-level conversations, and coordinating internal resources to move opportunities forward
Capacity to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals, processes, and forecasting expectations across the broader GitLab team, with the flexibility to meet customers in person across Mumbai
Familiarity with forecasting, pipeline hygiene, and reporting, including sharing learnings from wins and losses to improve repeatable sales motions
Some examples of our projects
Building and growing a territory plan for Mumbai that balances large BFSI institutions (banks, NBFCs, insurers, asset managers, payments and fintech) with high-potential enterprises and conglomerates, from new logo prospecting through long-term expansion on GitLab's AI-powered DevSecOps platform
Leading complex, multi-stakeholder sales cycles and partnering with Solutions Architects, Sales Development, Customer Success, system integrators, and channel partners to position GitLab as a trusted platform for modern software delivery, security, and compliance in regulated and large-scale environments
Helping BFSI customers consolidate fragmented toolchains and modernise legacy delivery pipelines while meeting regulatory, audit, and data-residency expectations
About the team
The Strategic Account Executive will join our enterprise sales team, which focuses on driving GitLab adoption with large customers in the India market. The team is responsible for the full relationship lifecycle with enterprise accounts, from initial engagement through long-term expansion and advocacy, ensuring customers realize value from GitLab’s DevSecOps platform. Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners. The team is currently focused on maintaining and growing our existing footprint in the region, executing a consistent global sales motion while adapting to local customer needs and partnering closely with strategic channel organizations to reach and support key accounts.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Paris, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo (part of DoorDash)
Deliveroo, part of the DoorDash group, is building the leading local commerce platform, connecting consumers, merchants, and couriers in real time. Paris is one of our most strategic and complex markets globally, with unmatched density, brand concentration, and competitive intensity.
As we move towards our
2026 ambition
, we are evolving our commercial organisation to match the scale and sophistication required to win in Paris. This includes increased seniority, clearer regional ownership, and stronger execution across Inner and Outer Paris.
The
Senior Client Partner – Paris Inner Ouest
role is a newly strengthened position, designed to combine
strategic partner leadership, regional ownership, and organisation building
.
The Role
As a Senior Client Partner, you'll lead a team of Account Management Lead, Senior Account Manager and Account Manager and you will report to the Regional Director of Paris, part of the Commercial team. The position is based in Paris.
You are accountable for the
growth and performance of strategic brand portfolios
across one of Paris’ most critical zones. You will act as the
senior commercial owner
for your territory, ensuring alignment between Paris-wide strategy and local execution. Beyond partner management, this role plays a central part in
aligning the organisation to business challenges and ambitions
. You will design, lead, and continuously evolve the account management setup to ensure the right level of seniority, coverage, and execution quality across the territory.
This is a
senior leadership role
with direct impact on revenue, partner satisfaction, and team development.
Key Responsibilities
1. Lead Commercial Strategy & Execution Excellence
Own the end-to-end growth of brand portfolios within your Paris Inner cluster
Ensure 5★ account management standards across the team, with clear portfolio sizing
Build and maintain relationships with senior and C-level stakeholders
Lead contract negotiations, renewals, and upsell strategies
Create and execute joint business plans addressing partner growth, profitability, and operational performance
Act as a trusted advisor, providing insights on Deliveroo capabilities, competitors, and market trends
Responsible for a commercial initiative for Paris : engage team, drive performance and proactively adjust structure, focus, or processes
2. Regional & Portfolio Ownership
Own a zone cluster, defining and executing the strategy to win
Translate Paris-wide and national priorities into clear, actionable regional strategies
Improve Client Value Proposition (CVP) across the territory in collaboration with other commercial departments
3. Talent Development & Succession
Lead and develop a team of up to 10 AMs / SAMs, either directly or through mid-management
Coach and mentor high-potential talent, building a strong internal succession pipeline
4. Cross-Functional Leadership
Partner closely with Operations, Marketing, Product, Strategy, and Finance
Represent your portfolio and organisation in Paris and France leadership forums
Influence roadmap and prioritisation through structured partner and market feedback
What We’re Looking For
Experience
10+ years in commercial, client partnership, or account management roles
Proven experience managing
complex, strategic brand portfolios
Demonstrated success leading
multi-layered teams
in fast-paced environments
Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses preferred
Strong commercial and financial acumen (P&L understanding)
Excellent negotiation and stakeholder management skills
Ability to design and scale
organisations and coverage models
Data-driven, structured, and execution-focused
Senior, credible, and resilient leader
High ownership mindset with a bias for action
Comfortable navigating ambiguity and driving change
Passionate about people development and raising standards
Life at Deliveroo
At Deliveroo, you’ll work on some of the most complex and impactful challenges in local commerce. We move fast, value ownership, and believe that strong teams build great outcomes.
This role offers
significant scope, visibility, and influence
in shaping how Deliveroo wins in Paris.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Drive pipeline through personalised outreach to prospects via phone, emails and LinkedIn. 1-3 years professional experience, ideally in customer facing roles.
УдалённоjuniorФранция, Великобритания; This is a remote position open to candidates based in France and the United Kingdom; This position requires working hours in CET; Relocation assistance will not be provided for this role
Location: Hyderabad
Workplace: onsite
Technical Support Analyst | Hyderabad, India | Full-time | 2+ years of experience
Who We Are
At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations. We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.
About The Role
We are orchestrating the best high-performing team!
We're looking for a Technical Support Analyst to join our Global Customer Success organization — the frontline that keeps our global payment operations running without a hitch. This is a role for someone who genuinely loves solving technical puzzles and takes pride in being the first line of defense for our clients.
In this position, you will build and maintain real-time monitoring systems, respond to critical incidents, and work alongside backend teams to diagnose and resolve issues fast. Every action you take directly protects the reliability our clients depend on. We hold ourselves to a high standard — every payment matters, every client interaction is an opportunity to deliver something exceptional — and we expect the same from the people on this team.
This role demands curiosity and a constant drive to get better. The payments ecosystem moves fast, and you will be expected to adapt, grow, and bring fresh ideas to improve how we operate. If you're someone who sees an ambiguous situation as an opportunity rather than an obstacle, you'll thrive here.
If you're passionate about technology, eager to deepen your backend knowledge, and committed to building systems that scale — we want to hear from you.
Your contribution will be
Implement and maintain a robust real-time monitoring system that ensures full visibility into critical workflows before incidents escalate
Provide top support to clients, acting as the main line of defense to address issues, answer queries, and escalate critical incidents when necessary
Assist backend teams with scripting, bug reproduction, log analysis, and basic API testing
Create and standardize operational processes that enable scalability and consistent service quality
Analyze recurring issues and propose data-driven improvements to position the NOC as a strategic function
Ensure continuous operational coverage with well-structured shift handovers
Participate in some development activities to build hands-on backend knowledge
Identify gaps in current tools and workflows and bring solutions to the table
Skills You Need — Minimum Qualifications
Fluent English and good communication
2+ years of experience in technical support, NOC operations, or a similar role
Basic knowledge of monitoring tools and alerting systems
Coding experience — scripting, debugging, or log analysis
Familiarity with APIs and ability to assist users with integration or connectivity issues
Strong analytical and problem-solving mindset
Customer empathy and a service-oriented approach
Comfort working in fast-paced, high-stakes environments
In addition to the requirements above, for this specific search we need:
Mid or senior level
Availability to work Saturdays and Sundays and coverering extra hours if needed, since the goal is to cover the smissing shift and have a 24/7 support team.
This is not just a customer support role. Technical proficiency is mandatory and you will be evaluated on the basis of that.
Location: Тюмень
Workplace: В офисе
О компании
МТС — это цифровая экосистема. Мы создаём и развиваем сервисы в сфере мобильной связи, больших данных, искусственного интеллекта, облачного хранения, медиа и финансов — все они делают жизнь людей проще и интереснее.
Мы ищем специалиста, который поможет коллегам подбирать сложные технические решения для корпоративных клиентов.
Если вы стремитесь к инновациям, готовы принимать вызовы и желаете стать частью команды, которая формирует будущее, то эта вакансия для вас!
Обязанности
Чем предстоит заниматься:
курировать продукты МТС (видеонаблюдение, IoT, Smart Connectivity);
консультировать менеджеров по техническим особенностям услуг для корпоративных клиентов;
формировать и контролировать отработки воронок продаж;
участвовать в переговорах с клиентами и во внешних мероприятиях (бизнес-завтраки, форумы) в качестве спикера;
координировать кросс-функциональную деятельность по подключению услуг клиентам В2В.
Требования
Что мы ждём от кандидата:
экспертный опыт продаж ИТ в b2b сегменте;
желание познакомиться с продуктами М2М/IoT;
опыт обучения сотрудников, проведение презентаций;
внимание к потребностям клиентов;
умение вести переговоры и проводить презентации.
Условия
Что мы предлагаем:
оформление в штат компании;
оклад + квартальная премия в размере 42% по результатам выполнения KPI;
ДМС с первого месяца работы, включая стоматологию. А еще оплачиваем 50% стоимости полиса ДМС для родственников;
страхование от несчастных случаев с 1 месяца работы. материальная помощь в сложных жизненных ситуациях;
прием врачей общей практики в офисе. консультация психологов и программа поддержки сотрудников;
отпуск 28 календарных дней + 3 дня за ненормированный рабочий день;
компенсация расходов на выбор сотрудника, например, на спорт, ипотеку или питание. специальные предложения от партнеров и скидки от продуктов экосистемы мтс;
мобильная связь за счет компании и льготные тарифы для близких;
подписка на онлайн-кинотеатр kion, сервис мтс музыка, книжный сервис строки от мтс, безлимитные мессенджеры и соцсети;
собственный корпоративный университет, онлайн-библиотека и оплачиваемое внешнее обучения для карьерного развития.
Location: Remote - Mexico
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Job Summary
If you like owning problems end to end, making security a default property of everything we build, and working closely with engineering, we want to meet you. Bugcrowd is looking for security engineers who move beyond standard tooling and drive measurable security outcomes our customers can rely on. You will help us shape a culture where security helps others succeed, not just points out problems.
Essential Duties and Responsibilities
Partner Closely with Engineering
: Refine architecture, validate new features, and drive security investment while prioritizing engineering velocity
Build Security Paved Roads
: Contribute to the secure defaults, libraries, and "paved roads" that systematically eradicate entire classes of vulnerabilities rather than fixing bugs one by one
Create Feedback Loops
: Tune security tooling such as SAST, DAST, SCA, and secret scanning to reduce noise and focus on what matters
Be our Best Customer
: Ensure our bug bounty program can be a model for other customers. Experiment with new ways to leverage the creativity of the crowd. Provide feedback on new platform features to engineering and product
Own Projects End to End
: Lead cross-functional product security projects from scoping through delivery, influencing product and engineering roadmaps and clearly communicating risk to both technical and non-technical stakeholders
Amplify our Impact
: Use code and automation as a lever to scale coverage and eliminate repetitive work. Build systems based on incentives and accountability rather than just bureaucratic process
Education, Experience, Knowledge, Skills, and Abilities
3+ years of experience in product security, application security, or secure software development
Can review code, automate tasks, and build security tooling in at least one modern programming language (e.g., Python, Go, Ruby, Java)
Hands-on experience with core application security practices — threat modeling, secure code review, and automated testing (SAST, DAST, SCA) — and a solid grasp of common vulnerability classes (e.g., OWASP Top 10)
Demonstrated ability to manage projects and influence cross-functional partners across engineering, DevOps, and product.
Bachelor's degree in engineering, computer science or relevant field, or equivalent practical experience
Bonus Points (Preferred but not required)
Previous experience with Bug Bounty or vulnerability disclosure programs
A background in building "paved roads" or secure-by-default internal libraries to eliminate entire classes of vulnerabilities
Hands-on experience securing cloud-native platforms and Infrastructure as Code (e.g., Terraform, AWS, GCP, Kubernetes, Docker)
Experience working within a fast-paced, high-growth security or SaaS company
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: Boston, Massachusetts, United States; Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to teams creating products, games and experiences enjoyed by fans around the world.
One application. Many ways to play.
Apply once to this general application for consideration for anticipated 2027 Summer Finance Internship opportunities in Boston, MA & Renton, WA.
This is not one specific vacancy. Projects are confirmed on a rolling basis, and one application puts you in consideration across multiple opportunities with participating teams and brands. You do not need to submit separate applications for each team or brand.
If your profile aligns with a specific internship project, a recruiter may contact you directly with details and next steps. Applying does not guarantee an interview or placement.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
Teams and areas you may support
Depending on confirmed projects and business needs, your internship could align to one or more areas such as:
Financial planning and analysis
Accounting and controllership
Treasury and capital markets
Tax and compliance
Commercial and brand finance
Finance operations and transformation
Examples of what you may work on
Depending on your placement, you may:
Analyze financial and operating data and translate findings into useful insights.
Support forecasts, budgets, reconciliations, controls, reporting or cash-management activities.
Build reports, dashboards or presentations that make performance and trade-offs clear.
Research business questions, market practices or regulatory topics and summarize recommendations.
Improve a finance process, control, model or recurring workflow.
Collaborate with finance teammates and cross-functional business partners on a meaningful project.
What you bring
You are currently enrolled in a university degree program in Finance, Accounting, Economics, Business, Analytics, Mathematics or a related degree program.
Analytical thinking, attention to detail and a commitment to accurate work
Ability to explain findings clearly to different audiences.
Comfort with spreadsheets and interest in learning financial systems or data tools.
Curiosity about how finance shapes business choices and long-term value.
Work samples:
No portfolio is required. Relevant analysis, case competitions, student organizations or coursework may be highlighted.
Find your party: your global intern community
Level up together. All interns join one global cohort connected through shared, structured onboarding and weekly learning and development.
Own meaningful work tied to real business priorities, with mentorship and feedback
Build career skills through brand immersion and conversations with leaders
Connect with peers through networking and social experiences
Volunteer and give back alongside the intern community
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the internship. Undergraduate and graduate students are welcome to apply.
We generally prioritize students entering the final year of their degree after the internship. Students at other eligible stages, including those with approximately two academic years remaining, are also encouraged to apply. Eligibility is based on program stage, not age.
You can commit to the full program schedule and work model for the assigned location.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship experience is not required.
If this work excites you but you do not match every preferred skill, we still encourage you to apply. We value potential, curiosity, willingness to learn and different paths to the same capability.
Program details
Program dates and length: June - August (10–12 WEEKS)
Schedule: Full-time, 40 hours per week
Work model: Most internships follow a hybrid schedule with three days per week in the office. Select roles may require five days per week onsite. The project-specific schedule will be shared before interviews.
Locations: Boston, MA & Renton, WA
Opportunities may support Hasbro or Wizards of the Coast teams, depending on confirmed projects and business needs.
Application deadline: APPLICATIONS WILL BE REVIEWED ON A ROLLING BASIS from October to March, as needed.
Pay and benefits
This is a paid internship. Hourly rates vary by degree level and year in school. A separate good-faith range is provided for each worksite.
Renton hourly range: $34 - 38
Boston hourly range: $36 - 38
Relocation:
Assistance is available to candidates who meet the applicable distance and other eligibility criteria.
What happens after you apply
Our Early Careers team reviews applications as internship projects are confirmed.
If your profile aligns with a project, a recruiter will contact you with the specific team, project, location, work model, dates and pay.
Selected candidates will interview with the hiring team. Timing may vary by project, so please keep your contact information and availability current.
If another function more closely matches your skills and interests, we may consider you for it with your permission. You do not need to submit a duplicate application.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$34
—
$38 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Brisbane (243 Edward St)
Workplace: Hybrid
Senior Software Engineer, AI Enablement
The role & impact
You'll join a small team that builds the tools, platforms and best practices helping engineers across Xero work with AI. Rather than shipping something once and moving on, you'll own it end to end from early experimentation through to production, including the run books, monitoring and rollback thinking that keep it reliable once real engineers depend on it day to day.
This is a role with real influence. You'll help shape the technical direction of an internal skills marketplace and AI distribution platform used across the wider engineering organisation, work directly with vendors like AWS, Microsoft and GitHub on technology that isn't public yet, and help guide and challenge a team that's still early in its AI journey.
The team & how they connect
The AI Enablement team sits within Engineering Experience and focuses on helping product engineering teams work faster and better with AI through platforms, tooling and practical guidance rather than just standard tooling. It's a close-knit team, spread across Melbourne, Sydney and the Sunshine Coast, with a product manager based in Wellington, who stay connected through regular syncs and a genuinely collaborative way of working despite the distance.
Initially, you will focus on
- Our current stack is C#, .NET and AWS, with Python and TypeScript picked up along the way for AI tooling
- Building an internal skills marketplace and a distribution platform for AI tools used across Xero's engineering org
- Developing guidance and best practice for authoring agent skills, including agents for remediation tasks
- Collaborating directly with AWS, Microsoft and GitHub on early-access technology not yet available in market
Where and how you can work
You can be based anywhere in Australia, and we're also open to candidates based in New Zealand. The team works in a hybrid way and is used to connecting across time zones, with regular in person boost days to come together, plan and collaborate as a team.
Here are some of the things we're looking for, for this role
- You bring hands-on software engineering experience, ideally with C#, .NET and AWS — if your background is elsewhere, we're still keen to talk, as good engineers pick up new stacks quickly
- You've built internal tools or platforms that other engineers genuinely relied on
- Production discipline matters to you: You write runbooks, set up monitoring and think through rollback before anything goes live
- You communicate clearly and know how to bring people along with an idea, not just ship code quietly in the background
- You're curious about coding agents and AI-native tools, and you keep an eye on where AI engineering is heading
- You can challenge a decision directly and respectfully, and you learn new things in a structured, quality-focused way
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
You will help build the platforms and product capabilities that support money movement through Xero, from collecting invoice payments and paying bills to supporting payroll and future payment experiences. Your work will make payments feel more connected within Xero, helping small businesses manage their money with greater ease and confidence.
You will take ownership of meaningful engineering problems, building reliable, secure and scalable software where financial accuracy matters. Working closely with engineering, product and operational partners, you will help shape technical decisions, make trade-offs clear and balance delivery with the controls needed to protect customers and their money.
Through thoughtful communication, knowledge sharing and constructive feedback, you will contribute to an inclusive team culture and help improve how a growing engineering organization works.
The team / how they connect
You will join Payments Platform Engineering, an early-stage organization building the
foundations for collecting and paying money through Xero. The team is creating reusable capabilities that can support multiple products, payment methods, providers and regions, while staying closely connected to customer needs.
The work spans payment orchestration, provider integrations, onboarding and verification, risk, reconciliation and internal ledger capabilities. As the organization takes shape, you will have the opportunity to influence architecture, challenge assumptions and help define how payment experiences are built and scaled across Xero.
The team is currently working on / Initially, you will focus on
- Evolving systems tightly coupled to invoicing into reusable payment capabilities that support multiple products, providers and regions.
- Building payment orchestration and provider integrations, with clear boundaries between payment methods, providers and the networks that move money.
- Developing foundations across customer onboarding, know-your-business verification, entity management, risk and compliance.
- Strengthening reconciliation, dispute handling and internal ledger capabilities so financial events are represented accurately and can be traced.
- Supporting bill payments and broader incoming and outgoing money flows, with reliability, security and observability built in.
- Applying AI and automation where they can reduce manual effort, while maintaining clear controls and appropriate human oversight.
Your initial area of ownership will sit within these priorities, with room to shape both the technical approach and how the team delivers.
Where and how you can work
This role is based in Vancouver. We operate on a hybrid model where you will spend one to two days a week in the office for collaborative technical discussions and team alignment, with the flexibility to work from home on the other days.
Here are some of the things we are looking for
- You bring strong backend software engineering experience and a track record of building and operating reliable services in production.
- You understand distributed systems and can reason through service boundaries,consistency, resilience and failure handling.
- You have practical experience working with transactional data, where correctness, integrity and traceability are essential.
- You can work through ambiguous problems, make pragmatic architectural decisions and recognise when to improve an existing system or take a new approach.
- You take ownership beyond implementation, considering automated testing, deployment, observability and the ongoing operation of your services.
- You communicate clearly and collaborate well across engineering, product and operational teams, connecting technical decisions to customer outcomes.
- You are interested in using AI tools to improve engineering productivity and exploring automation with appropriate controls and human oversight.
Experience in payments, financial systems or other environments where accuracy and
auditability are critical would be valuable.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is 131,800 - 150,000 CAD.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable
compensation:
● Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
● Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional
development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: San Francisco; Remote (United States); Seattle; New York City
Perplexity serves hundreds of millions of queries a month. Every answer, every Perplexity Computer task, and every enterprise deployment runs on production infrastructure owned by the Cloud Infrastructure team: a fleet of Kubernetes clusters across a multi-account AWS estate, private networks that reach hyperscalers and the neoclouds serving our models, and the storage underneath our user data and agentic workloads. We're looking for SREs who treat reliability as a software problem. You'll own compute, networking, and storage at scale and keep production stable while everything built on top of it is changing fast.
RESPONSIBILITIES
- Own production at scale. Run the compute, networking, and storage foundation behind Perplexity's consumer, Computer, API, and enterprise products, and own its availability, latency, and cost.
- Run our Kubernetes fleet. Operate and upgrade the EKS clusters that host web services, search, datastores, and secure sandboxes. Tune scheduling, autoscaling, node lifecycle, DNS, and service networking so clusters stay healthy under bursty, fast-growing load.
- Engineer the network. Design and operate VPC architectures, Transit Gateway and PrivateLink connectivity, load balancing, DNS, and egress across accounts, regions, and cloud providers.
- Keep data durable and fast. Own the storage layer (EBS, S3, DynamoDB, and the managed databases and caches our services depend on), including performance, durability, backups, and restores that have actually been tested.
- Manage everything as code. Run infrastructure through Terraform and CI/CD. Build reusable modules and guardrails, and make every change reviewable, repeatable, and safe to roll back.
- Prepare for failures. Define SLOs, build alerts that someone can act on, design for zone and regional failure, and run game days and disaster-recovery exercises that prove recovery works.
- Lead incident response. Be on the critical path when things break. Drive incidents to resolution, write blameless postmortems, and land the fixes so the same failure never pages anyone twice.
- Scale ahead of demand. Own capacity planning, quotas, reservations, and cost efficiency so product launches and traffic spikes never wait on infrastructure.
- Automate away the toil. Build tooling, increasingly agent-driven, that turns provisioning, upgrades, and remediation into self-serve, hands-off workflows for every engineering team.
QUALIFICATIONS
We expect you to have real depth in most of these:
- Deep AWS expertise. You know VPC, IAM, EC2, EKS, ELB, Route 53, S3, EBS, etc. well past the console, including their limits, failure modes, and the bill that comes with them.
- Production Kubernetes at scale: cluster upgrades, CNI, CoreDNS, autoscalers like Karpenter, and debugging a misbehaving node at 3 a.m. Writing Helm charts alone doesn't count.
- Terraform mastery. You've designed module structures, managed state across many accounts, and run large refactors and imports without taking production down.
- Strong networking fundamentals (TCP/IP, DNS, TLS, load balancing, routing).
- You write real code in Python, Go, or Rust for automation, tooling, and controllers, and you'd rather automate a runbook than follow it.
- Fluency with observability tools like Datadog, Prometheus, or Grafana, and the judgment to turn metrics, logs, and traces into SLOs and alerts that matter.
- A track record of leading production incidents and turning root-cause analysis into durable fixes.
- You own problems end-to-end and do well when the path forward isn't laid out for you.
ADDITIONAL EXPERIENCE WE VALUE
- Multi-region active-active or failover architectures, and disaster-recovery programs with real recovery targets.
- Proxies, service meshes, and kernel-level networking: Envoy, Istio, Cilium, or eBPF.
- GitOps and progressive delivery: Argo CD, Flux, or similar.
- Enterprise and compliance environments: single-tenant or BYOC deployments, KMS/BYOK, SOC 2 or similar controls.
- Running stateful systems in production: Postgres, Redis, or search engines like Vespa or Elasticsearch.
- Multi-cloud or neocloud operations (GCP, CoreWeave, or similar).
- FinOps: cost attribution, Savings Plans and reservations, and making infrastructure cheaper without making it fragile.
Location: San Francisco; Remote (United States); Seattle; New York City
Perplexity serves hundreds of millions of queries a month. Every answer, every Perplexity Computer task, and every enterprise deployment runs on production infrastructure owned by the Cloud Infrastructure team: a fleet of Kubernetes clusters across a multi-account AWS estate, private networks that reach hyperscalers and the neoclouds serving our models, and the storage underneath our user data and agentic workloads. We're looking for SREs who treat reliability as a software problem. You'll own compute, networking, and storage at scale and keep production stable while everything built on top of it is changing fast.
RESPONSIBILITIES
- Own production at scale. Run the compute, networking, and storage foundation behind Perplexity's consumer, Computer, API, and enterprise products, and own its availability, latency, and cost.
- Run our Kubernetes fleet. Operate and upgrade the EKS clusters that host web services, search, datastores, and secure sandboxes. Tune scheduling, autoscaling, node lifecycle, DNS, and service networking so clusters stay healthy under bursty, fast-growing load.
- Engineer the network. Design and operate VPC architectures, Transit Gateway and PrivateLink connectivity, load balancing, DNS, and egress across accounts, regions, and cloud providers.
- Keep data durable and fast. Own the storage layer (EBS, S3, DynamoDB, and the managed databases and caches our services depend on), including performance, durability, backups, and restores that have actually been tested.
- Manage everything as code. Run infrastructure through Terraform and CI/CD. Build reusable modules and guardrails, and make every change reviewable, repeatable, and safe to roll back.
- Prepare for failures. Define SLOs, build alerts that someone can act on, design for zone and regional failure, and run game days and disaster-recovery exercises that prove recovery works.
- Lead incident response. Be on the critical path when things break. Drive incidents to resolution, write blameless postmortems, and land the fixes so the same failure never pages anyone twice.
- Scale ahead of demand. Own capacity planning, quotas, reservations, and cost efficiency so product launches and traffic spikes never wait on infrastructure.
- Automate away the toil. Build tooling, increasingly agent-driven, that turns provisioning, upgrades, and remediation into self-serve, hands-off workflows for every engineering team.
QUALIFICATIONS
We expect you to have real depth in most of these:
- Deep AWS expertise. You know VPC, IAM, EC2, EKS, ELB, Route 53, S3, EBS, etc. well past the console, including their limits, failure modes, and the bill that comes with them.
- Production Kubernetes at scale: cluster upgrades, CNI, CoreDNS, autoscalers like Karpenter, and debugging a misbehaving node at 3 a.m. Writing Helm charts alone doesn't count.
- Terraform mastery. You've designed module structures, managed state across many accounts, and run large refactors and imports without taking production down.
- Strong networking fundamentals (TCP/IP, DNS, TLS, load balancing, routing).
- You write real code in Python, Go, or Rust for automation, tooling, and controllers, and you'd rather automate a runbook than follow it.
- Fluency with observability tools like Datadog, Prometheus, or Grafana, and the judgment to turn metrics, logs, and traces into SLOs and alerts that matter.
- A track record of leading production incidents and turning root-cause analysis into durable fixes.
- You own problems end-to-end and do well when the path forward isn't laid out for you.
ADDITIONAL EXPERIENCE WE VALUE
- Multi-region active-active or failover architectures, and disaster-recovery programs with real recovery targets.
- Proxies, service meshes, and kernel-level networking: Envoy, Istio, Cilium, or eBPF.
- GitOps and progressive delivery: Argo CD, Flux, or similar.
- Enterprise and compliance environments: single-tenant or BYOC deployments, KMS/BYOK, SOC 2 or similar controls.
- Running stateful systems in production: Postgres, Redis, or search engines like Vespa or Elasticsearch.
- Multi-cloud or neocloud operations (GCP, CoreWeave, or similar).
- FinOps: cost attribution, Savings Plans and reservations, and making infrastructure cheaper without making it fragile.
Location: UK_London_Office
Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.
We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people.
Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location.
Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries.
Position Overview
The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels.
This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules.
This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards.
Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role.
The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation
Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment.
Essential Responsibilities
· Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines.
· Handle representations in multiple languages, tailored to the specific requirements of individual clients.
· EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations.
· Maintain and manage individual email inboxes, ensuring timely action is taken on all communications.
· Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders.
· Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner.
· Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules.
· Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone.
· Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date.
· Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards).
· Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery.
· Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits.
· Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems.
· Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback.
· Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark.
· Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards.
Qualifications
Education & Experience
· Minimum High School Diploma (GCSEs or A-levels) or equivalent required.
· 1–3 years of relevant work experience.
· Familiarity with CRM systems useful.
Languages
· Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally.
· Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable.
Skills & Competencies
· Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations.
· Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines.
· Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems).
· Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner.
· Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications.
· Excellent interpersonal and communication skills, with a collaborative team-oriented approach.
· Self-driven and capable of working independently while managing individual responsibilities to a high standard.
· Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback.
Behavioral Criteria
· Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery.
· Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role.
· Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution.
· Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity.
· Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery.
· Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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УдалённоRemote - Australia
Australia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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seniorBangalore, India; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones
ОфисleadLondon
ГибридMünchen, Germany
УдалённоRemote, India; Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners
seniorParis, France; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ОфисHyderabad
УдалённоRemote - Mexico
Boston, Massachusetts, United States; Renton, Washington, United States; Relocation:
ГибридseniorAU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Brisbane (243 Edward St); You can be based anywhere in Australia, and we're also open to candidates based in New Zealand; The team works in a hybrid way and is used to connecting across time zones, with regular in person boost days to come together, plan and collaborate as a team
ГибридГеография найма не уточнена
San Francisco; Remote (United States); Seattle; New York City
San Francisco; Remote (United States); Seattle; New York City