Location: City of Johannesburg, Gauteng
Workplace: hybrid
Capital.com is a global trading and investing platform operating across regulated markets worldwide. Capital.com South Africa is an Authorised Financial Services Provider and an FSCA-approved Over-the-Counter Derivative Provider.
The Premium Client Manager will manage, develop and grow a portfolio of high-value clients in South Africa, giving each one proactive, informed and commercially disciplined support. The role calls for a strong commercial mindset, excellent relationship management skills, sound knowledge of financial markets, and the ability to deliver an exceptional client experience within a regulated environment.
This is a relationship management and commercial client engagement role. It does not involve the provision of financial advice, discretionary portfolio management or personalised investment recommendations.
Responsibilities:
• Maintain a strong understanding of market developments, competitor activity and Capital.com’s full product suite across all relevant revenue streams.
• Support client engagement and retention through consistent communication, strong product knowledge and a clear understanding of Capital.com’s services.
• Proactively identify, source and engage prospective premium clients through appropriate business development activity, referrals, networking, events and approved internal channels.
• Maintain accurate CRM records, including client interactions, follow-ups, pipeline activity and agreed actions.
• Liaise with Compliance, Operations and Customer Support to resolve client matters.
• Willingness and ability to travel regionally, where required, to support client engagement, business development activity and Capital.com events.
Requirements:
• 5–10 years’ experience in client relationship management, business development, premium client service, brokerage, fintech, trading, wealth management, or a related financial-services environment.
• Bachelor's degree in Finance, Economics, Commerce, Investment Management, or a related field.
• FSCA RE5 regulatory exam completed.
• Strong understanding of financial markets, including FX, indices, equities, commodities, macroeconomic data, market sentiment and derivative products such as CFDs.
• Excellent verbal and written communication skills, with the ability to engage confidently and professionally with sophisticated clients.
• Demonstrated ability to acquire new clients and build long-term client relationships.
• Experience attending or supporting client events, seminars, webinars, exhibitions or business development roadshows.
• Ability to work effectively in a fast-paced, regulated environment where client experience, commercial outcomes and compliance standards must be balanced.
• Fluent in English.
Advantageous To Have:
• SAIFM / RPE modules, particularly Introduction to Financial Markets, Regulation and Ethics, or Derivatives
• Additional South African language skills would be beneficial but are not essential.
Local Market Knowledge:
• Understanding of the South African financial services regulatory environment, retail investor behaviour and conduct expectations.
• Awareness of FSCA expectations for financial promotions, fair client communication and conduct risk in financial services.
What Will You Get In Return:
• Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Location: Thailand - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Serbia - Remote; Spain - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Costa Rica - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
– Клиенты: вести ключевых клиентов самостоятельно, развивать отношения, находить upsell / cross-sell. – Проекты: лично вести стратегически важные проекты – от брифа до сдачи, собирать команду и подрядчиков, контролировать сроки, качество и экономику.
Location: Anywhere in Belgium
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ YOUR MISSION
The inbound sales role at Alan Belgium was launched in 2024. Alan is growing in Belgium’s largest market in number of companies (freelancers, very small companies or ‘SMEs’). After a successful launch, we are now scaling a team to help us accelerate in this market.
Your mission will be to support prospects going through Alan’s online buying process (‘self-serve experience’) in their buying process (quote requests, chat conversations, meetings, and callback requests): You proactively reach out, advise them on the most relevant insurance products, and convince them of Alan’s added value.
Your objective is to close these prospects, increasing Alan’s foothold in this new market, your targets are ‘contracts signed’. Your prospects are single member companies (e.g. freelancers, consultants), and very small companies (1 to 9 employees).
To be successful in your role, you will:
- become an expert in insurance and our product, developing a deep understanding of what we sell (and what our competitors sell) in order to confidently answer questions & objections from prospects.
- develop the best-in-class sales and storytelling skills, learning to understand what is important to your prospects, how you craft compelling arguments to objections, and how to craft narratives to showcase Alan value, build trust, credibility, and lead your deal to a close.
- learn how to manage your pipeline efficiency and close deals every single day of the year, which is very stimulating.
- contribute to making our product even better by identifying and sharing product feedback, blockers, and feedback to improve the self-serve experience.
This role is a stepping stone to build a strong foundation to become a top-performing sales professional. As an Inbound Sales, you will be enrolled in Alan’s sales traineeship program, which is our extensive internal program to onboard, train and coach high potentials into our future top performers in sales. You’ll be on a continuous learning curve where you can learn from and work with a top-notch sales team, whilst gradually increasing your scope and impact on the business.
🔮 HOW YOUR FIRST 6 MONTHS WILL LOOK LIKE
Priority 1: You are onboarded on Alan’s sales methodologies, processes, and product.
- You are comfortable with Alan’s narrative & playbook and can handle common objections.
- You understand Alan’s sales processes well and you are autonomous from A to Z to sign a customer.
- You understand Alan’s product and insurance coverages in depth. You are an expert on our coverage and can answer all insurance related questions directly in the call.
- You understand our main competitors well, the difference between their digital and insurance offering vs. Alan. You can answer competitor related questions and objections directly in the call.
Priority 2: You are able to manage your pipeline.
- You can organise your week accordingly to handle the number of leads necessary to reach your target
- You are in control of your pipeline and feel at ease working on it
- You are on top of your follow-ups, and can hit your service-level agreements (SLA), example: time to call a lead.
⭐ YOUR PROFILE ⭐
Sales skills
- Great communication skills (written and oral, in both English and Dutch and/or French). Being bilingual is a big plus.
- Active listening skills: ability to understand prospect’s needs and pains and provide relevant solutions with Alan.
- Drive and assertiveness: ability to drive a sales cycle in a 1-call closing, ability to create a sense of urgency.
- Basic analytical skills: ability to analyse self-performance.
Soft skills & behavioural traits-
- Have 1-2 years of experience in a Sales role including closing experience
- Ambition to build a career in sales.
- High willingness to learn and grow.
- Driving sales and winning deals gives you energy.
- Curious and eager to learn, high growth mindset.
- Excellent organisation skills.
- Strong ownership sense (ability to work autonomously, proactively).
- Never give up mindset, bias to action, resilience when facing touch conversations.
- Challenger, you challenge the status quo, you don’t blindly follow processes or seek permission for every decision (both toward prospects & internally).
- Comfortable with uncertainty and iterations as the role is new
- Ability to grow within the community by taking feedback.
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
• Одновременно вести и развивать пул из 10–12 YouTube-каналов. • Создавать, адаптировать и публиковать 2–3 Shorts в день на каждый канал в соответствии с контентной стратегией.
Location: New York City
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks.
As
Director of IT & Infrastructure
, you’ll lead the team, systems, and infrastructure that keep our employees connected and our operations moving. Your scope will span global IT support, enterprise applications, identity and access, corporate networks, and the setup of facilities for new transit service launches.
This role combines excellent people leadership with hands-on technical expertise. Balancing an entrepreneurial spirit with a pragmatic approach to problem-solving, you will serve as a key stakeholder in building the reliable services our teams and partners depend on. From improving employee support through automation and AI to getting a new operational site ready for launch, you’ll turn complex requirements into well-run systems and repeatable processes.
What You’ll Do:
Lead our global IT team.
Develop and support the team, establish clear ownership and service expectations, and translate business priorities into an actionable IT roadmap. Balance daily operations with infrastructure improvements and longer-term projects.
Own the employee IT experience.
Oversee support across offices, remote teams, and operational sites. Lead the administration and continuous improvement of
Freshservice
, including ticketing, the service catalog, approvals, inventory, knowledge management, and automated workflows.
Manage identity and access.
Oversee
Okta
, SSO, application provisioning, and employee onboarding, transfers, and offboarding. Maintain reliable access approval and provisioning workflows between Freshservice, Okta, and connected applications.
Run dependable infrastructure.
Oversee corporate networks, Wi-Fi, internet connectivity, remote access, and IT-managed infrastructure. Use platforms such as
Cisco Meraki
to monitor sites, address outages, and improve reliability. Manage relevant DNS, domain, and certificate requirements, including work with
Cloudflare, AWS, GCP
.
Deliver Network TaaS launch readiness.
Own facility setup and IT readiness for new launches, from sourcing telecommunications providers and infrastructure contractors to overseeing onsite installations, security cameras, and physical access control systems. Ensure access to company applications reflects each launch’s staffing and operational requirements.
Manage the endpoint and asset lifecycle.
Establish hardware standards and oversee device deployment, management, support, inventory, purchasing, logistics, replacement, and secure disposal for a
Keep enterprise applications working together.
Oversee platforms including
Google Workspace, Slack, Jira, and Confluence, Freshservice, Iru and more
, and partner with business owners on departmental systems. Lead implementations, migrations, and consolidation projects with clear support and administrative ownership.
Build better workflows through automation and AI.
Expand integrations across Freshservice, Okta, Slack, Confluence, and other services. Develop and maintain bots and AI agents that answer employee questions, use company knowledge, and handle service requests, with appropriate monitoring and controls.
Support practical AI adoption.
Manage the rollout and administration of tools such as
Claude and Cursor
, including employee access, licensing, usage allocations, spending visibility, and support.
Manage technology spending and suppliers.
Own IT budget planning and tracking, vendor relationships, commercial negotiations, renewals, and license optimization. Lead technical assessments within
ZIP
procurement workflows alongside Procurement, Finance, Legal, and Information Security.
Strengthen security and operational continuity.
Partner with Information Security to implement controls across IT-managed systems, support audits and access reviews, and address control gaps. Maintain recovery procedures, system documentation, and backup ownership for critical services.
Who You Are:
An experienced IT leader with
10+ years in corporate IT or infrastructure
, including
4+ years managing teams
, ideally in a global technology company.
A hands-on technical leader who can move comfortably between coaching a team, planning a deployment, troubleshooting an integration, and managing a vendor escalation.
Experienced in identity and access management, SaaS administration, endpoint management, networking, and IT service delivery. Familiarity with
Okta, Google Workspace, Cisco Meraki, and Freshservice
, or comparable platforms, will help you succeed.
Comfortable delivering technology infrastructure for new offices or operational sites, including coordinating connectivity providers, contractors, and installation schedules.
Skilled at improving processes through APIs, integrations, and automation, with practical experience applying AI to internal support or employee workflows.
Commercially minded, with experience managing budgets, negotiating with suppliers, and improving software and hardware spending.
A clear communicator who builds strong working relationships across Operations, Engineering, Information Security, People, Finance, and other business teams.
Organized, resourceful, and comfortable managing competing priorities in a fast-moving environment. You follow problems through to resolution and build processes that help prevent them from recurring.
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $190,000-$230,000
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Via is an equal opportunity employer.
Location: Netherlands
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
Reporting directly to our Head of Partnerships/Affiliation, Hugo, this is what you'll be doing:
KEY RESPONSIBILITIES
- Manage, maintain and grow relationships with affiliates, ensuring they are consistently informed and supported
- Oversee the onboarding process for new affiliates, ensuring smooth integration into the affiliate program
- Monitor affiliate performance, generating reports on traffic, conversions, and ROI
- Analyze affiliate results to identify areas of improvement, optimize campaigns for better performance, and find any opportunities to scale
- Research and recruit new affiliates and business partners to expand the affiliate network
- Troubleshoot affiliate-related issues and provide solutions in a timely manner
- Collaborate with internal teams to create tailored affiliate funnels, ensuring maximum conversion rates
- Regularly review and improve processes to enhance affiliate communication and management
YOUR QUALIFICATIONS
HARD SKILLS
- 5+ years of experience in affiliate marketing and management
- Proficiency in affiliate marketing platforms and network
- Strong analytical skills with the ability to interpret data and make data-driven decisions
- Advanced knowledge of digital marketing tactics and strategies on diverse channels (SEO, media buying, paid socials, etc.)
- Advanced competence with tools like Everflow, Looker Studio, SEMrush, and other reporting systems
- Excellent Excel/Google Sheets skills for data analysis and reporting
- Ability to optimize processes for performance efficiency and ROI
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🎯 Goal-oriented, ownership and commitment
⚡️ Doer mindset - we are moving fast and need people who can balance execution, planning, and strategy
🧢 Humble - willing to learn, open to feedback
🔄 Adaptable - comfortable reprioritizing overnight when the landscape shifts
🍭 #NSFW - Comfortable advertising products based on uncensored models and content
BONUS POINTS
- Experience with complex affiliate tracking systems like postback S2S setup, ad servers and so on
- Faced strong challenges (Affiliate disputes, tracking issues, fraud, volume drops, etc.)
- Previous experience scaling affiliate programs from mid-size to enterprise level
- Knowledge of funnel optimization strategies and A/B testing
- Experience with subscription-based business models
- Familiarity with fraud prevention techniques
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Germany
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
Reporting directly to our Head of Partnerships/Affiliation, Hugo, this is what you'll be doing:
KEY RESPONSIBILITIES
- Manage, maintain and grow relationships with affiliates, ensuring they are consistently informed and supported
- Oversee the onboarding process for new affiliates, ensuring smooth integration into the affiliate program
- Monitor affiliate performance, generating reports on traffic, conversions, and ROI
- Analyze affiliate results to identify areas of improvement, optimize campaigns for better performance, and find any opportunities to scale
- Research and recruit new affiliates and business partners to expand the affiliate network
- Troubleshoot affiliate-related issues and provide solutions in a timely manner
- Collaborate with internal teams to create tailored affiliate funnels, ensuring maximum conversion rates
- Regularly review and improve processes to enhance affiliate communication and management
YOUR QUALIFICATIONS
HARD SKILLS
- 5+ years of experience in affiliate marketing and management
- Proficiency in affiliate marketing platforms and network
- Strong analytical skills with the ability to interpret data and make data-driven decisions
- Advanced knowledge of digital marketing tactics and strategies on diverse channels (SEO, media buying, paid socials, etc.)
- Advanced competence with tools like Everflow, Looker Studio, SEMrush, and other reporting systems
- Excellent Excel/Google Sheets skills for data analysis and reporting
- Ability to optimize processes for performance efficiency and ROI
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🎯 Goal-oriented, ownership and commitment
⚡️ Doer mindset - we are moving fast and need people who can balance execution, planning, and strategy
🧢 Humble - willing to learn, open to feedback
🔄 Adaptable - comfortable reprioritizing overnight when the landscape shifts
🍭 #NSFW - Comfortable advertising products based on uncensored models and content
BONUS POINTS
- Experience with complex affiliate tracking systems like postback S2S setup, ad servers and so on
- Faced strong challenges (Affiliate disputes, tracking issues, fraud, volume drops, etc.)
- Previous experience scaling affiliate programs from mid-size to enterprise level
- Knowledge of funnel optimization strategies and A/B testing
- Experience with subscription-based business models
- Familiarity with fraud prevention techniques
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: France
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
Reporting directly to our Head of Partnerships/Affiliation, Hugo, this is what you'll be doing:
KEY RESPONSIBILITIES
- Manage, maintain and grow relationships with affiliates, ensuring they are consistently informed and supported
- Oversee the onboarding process for new affiliates, ensuring smooth integration into the affiliate program
- Monitor affiliate performance, generating reports on traffic, conversions, and ROI
- Analyze affiliate results to identify areas of improvement, optimize campaigns for better performance, and find any opportunities to scale
- Research and recruit new affiliates and business partners to expand the affiliate network
- Troubleshoot affiliate-related issues and provide solutions in a timely manner
- Collaborate with internal teams to create tailored affiliate funnels, ensuring maximum conversion rates
- Regularly review and improve processes to enhance affiliate communication and management
YOUR QUALIFICATIONS
HARD SKILLS
- 5+ years of experience in affiliate marketing and management
- Proficiency in affiliate marketing platforms and network
- Strong analytical skills with the ability to interpret data and make data-driven decisions
- Advanced knowledge of digital marketing tactics and strategies on diverse channels (SEO, media buying, paid socials, etc.)
- Advanced competence with tools like Everflow, Looker Studio, SEMrush, and other reporting systems
- Excellent Excel/Google Sheets skills for data analysis and reporting
- Ability to optimize processes for performance efficiency and ROI
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🎯 Goal-oriented, ownership and commitment
⚡️ Doer mindset - we are moving fast and need people who can balance execution, planning, and strategy
🧢 Humble - willing to learn, open to feedback
🔄 Adaptable - comfortable reprioritizing overnight when the landscape shifts
🍭 #NSFW - Comfortable advertising products based on uncensored models and content
BONUS POINTS
- Experience with complex affiliate tracking systems like postback S2S setup, ad servers and so on
- Faced strong challenges (Affiliate disputes, tracking issues, fraud, volume drops, etc.)
- Previous experience scaling affiliate programs from mid-size to enterprise level
- Knowledge of funnel optimization strategies and A/B testing
- Experience with subscription-based business models
- Familiarity with fraud prevention techniques
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Разрабатывать рекламные концепции с сильной визуальной идеей и понятной логикой. Создавать key visuals, рекламные баннеры и графику для различных digital-форматов.
УдалённоmiddleГеография найма не уточнена, офис: Москва
Location: Bristol
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Manager
on Via’s Operations team in the
UK
, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our
Westlink
service, tackle real-time challenges, and ensure our riders are transported safely and on time.
This is an in-person position with the expectation that you will be onsite at least 3 days per week.
About the Role:
Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
Partner with a broad, cross-functional team to develop and scale the processes, systems, and tools that drive continuous optimization and support rapid growth.
Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues - using data to quickly diagnose problems and keep service running smoothly.
Guide and support drivers, building strong relationships and coaching toward stronger performance in the field.
Turn rider and community feedback into concrete changes by spotting patterns and addressing root causes.
Act as the bridge between Via’s partners, drivers, and Via central teams, keeping everyone informed with clear, timely updates and resolving questions quickly.
About You:
Operationally experienced in people management, logistics, customer service, or other process-oriented work.
Relationship-oriented and a confident communicator who builds trust with drivers, riders, teammates, and city partners, adapting their message and tone to each stakeholder, whether that’s partners, customers, or driver colleagues from diverse backgrounds.
Hands-on and proactive, comfortable taking responsibility for employees, being in the field, and solving problems where they happen, even under pressure.
Analytically savvy and structured, using data and digital tools to prioritize effectively and improve our services.
Tactical and strategic, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
Fluent in English.
Valid driver’s license in the UK, class B.
Nice to have, but not required: Completed Certificate of Professional Competence (CPC) training and Qualified Transport Manager status would be a plus, as would experience in fixed-line bus operations.
Compensation and Benefits:
Becoming part of a company that was awarded for its commitment to social good.
Salary Range: £40,000–£45,000. Final salary will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health scheme offered through AXA.
Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents.
Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI).
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: Poland; Warszawa, Польща
On behalf of
CloudTech Client #1
, SD Solutions is looking for a talented
Senior DevOps Engineer - MSP
to design, build, deploy, and maintain complex cloud environments for our customers using innovative automation tools and cutting-edge technologies.
As a Senior DevOps Engineer, you will be responsible for architecting, maintaining, and evolving AWS cloud infrastructures, implementing and optimizing monitoring and alerting, troubleshooting issues, and developing automation to improve efficiency and reliability across environments.
At AllCloud, our DevOps Engineers work with the latest and most advanced technologies. Some of the stacks we master daily for our customers include AWS, Docker, Kubernetes, Jenkins, CI/CD, Terraform, Ansible, Lambda, Python, Go, AI/ML, Big Data, IoT, and more - all while occasionally enjoying a game of 8-Ball or Nintendo Switch to keep things fun and collaborative.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Design and implement tailor-made cloud architectures based on customer needs.
Manage multiple customer environments while adhering to industry best practices.
Act as a trusted technical advisor to customers, ensuring alignment with business goals.
Deploy advanced cloud services and automation solutions.
Implement and maintain infrastructure automation and configuration management tools.
Maintain a continuous feedback loop with customers to ensure deliveries meet expectations.
Debug, troubleshoot, and resolve complex technical issues.
Design, set up, and maintain large-scale monitoring and logging solutions.
Requirements:
3+ years of hands-on experience with cloud providers (e.g., AWS, GCP).
3+ years of professional IT experience, with a strong Linux and networking background.
Proven experience in a customer-facing role.
Experience with security products (e.g., Firewalls, Web Gateways, Proxies).
Strong experience with container technologies (Kubernetes, EKS, ECS, Swarm, Docker, etc.).
Familiarity with Agile methodology.
Proficiency in scripting with at least two languages: Python, Java, Bash, or PowerShell.
Demonstrated creative troubleshooting and problem-solving skills.
Fast learner with the ability to adapt to new technologies and domains.
Strong foundations in Git and GitFlow methodologies.
Experience with CI/CD platforms (Jenkins, CircleCI, CodePipeline, etc.).
Hands-on experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, CDK, Serverless
Framework).
Knowledge of serverless architectures
.
Advantages:
Experience with system monitoring platforms (Datadog, Prometheus).
Experience with centralized logging platforms (ELK / OpenSearch).
Familiarity with GitOps methodologies (ArgoCD, Flux).
Strong information security orientation.
AWS certifications (Associate, Professional, or Specialty).
Experience managing production-grade environments.
Knowledge of AWS security tools and best practices (Security Hub, AWS Config, WAF, Shield, etc.).
Familiarity with AWS Landing Zone and multi-account strategy.
CKA / CKAD certifications.
Eligible for or holding a security clearance.
About the company:
A global professional services company specializing in cloud enablement and digital transformation. An accredited partner at the highest tier with leading cloud, CRM, and data platform providers, the company helps organizations connect front and back offices through cloud adoption, data strategy, and analytics — delivering end-to-end managed services and consulting.
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Location: Cairo, Egypt
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel across MENA region. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Cairo, Egypt
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel across MENA region. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.