Вакансии

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. What you'll do Audit Management & Compliance Independently manage statutory and global audit processes, including preparation and review of financial statements as per IFRS and IND AS. Act as the primary point of contact for Big-4 auditors; manage queries, data requests, and timely closure of audit observations. Monitor compliance with statutory timelines and regulatory requirements; maintain a live compliance calendar. Oversee implementation of corrective action plans and report status to senior leadership. Monitor changes in accounting standards (IASB, MCA, SEBI) and assess their impact on reporting processes. Automation, AI & Digital Finance Transformation Own and drive the automation agenda within the compliance and reporting function — identify high-effort manual processes and lead end-to-end automation using RPA, Power Automate, Python scripting, or equivalent tools. Design and maintain advanced reporting dashboards and analytics frameworks using Power BI, Tableau, or similar platforms; enable real-time visibility into compliance and reporting KPIs for leadership. Collaborate with IT and digital finance teams to integrate AI/ML solutions into ERP workflows and reporting pipelines. Train and upskill team members on automation tools and AI applications relevant to finance operations. Internal Controls & Risk Review and monitor internal controls; lead remediation efforts and ensure robust documentation. Leverage data analytics to proactively identify control gaps, anomalies, and compliance risks. Support periodic risk assessments and escalate material issues to senior management. Team & Stakeholder Management Coordinate with Tax, Treasury, Legal, and Business Finance teams to ensure governance and compliance standards are met. Prepare cash flow forecasts related to tax payments and share projections with the treasury team. What You Need for this Role Need to be a qualified Chartered Accountant (CA). 5–7 years of experience in financial reporting, statutory compliance, Strong working knowledge of IFRS and IND AS. Demonstrated experience using AI tools in finance workflows — anomaly detection, AI-assisted reporting, Copilot, or similar. Experience coordinating with Big-4 auditors and managing audit processes independently. Familiarity with internal controls frameworks (IFC/SOX/COSO) and ERP systems (SAP/Oracle). Strong analytical and problem-solving mindset with a passion for digital transformation. Prior exposure to global teams or multinational environments is preferred. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us? This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you! Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Serbia; Georgia; Armenia; Uzbekistan; Kazakhstan Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). THE ROLE: We are seeking an experienced Senior System Administrator with strong expertise in Microsoft infrastructure - Active Directory, DNS, DHCP, Certificate Authority, and Group Policy - and in VDI and RDS access platforms . This is a hands-on role in a team that supports five data centers, several virtualization platforms, storage systems, the corporate Microsoft infrastructure, the VDI farm, backup systems, and cloud services. You will work closely with the NOC, InfoSec, DevOps, and L2 Support teams. YOUR MAIN TASKS WILL BE: Day-to-day administration of the corporate Microsoft infrastructure - Active Directory, DNS, DHCP, Certificate Authority (PKI), and Group Policy. Administering the access platforms and the services running on them: Atlassian (Jira, Confluence), the 1C/ERP application and SQL servers, monitoring, backup, Google Workspace, and Slack. Supporting the VDI and terminal server farms, administering domain services and certificates, and keeping systems patched and documented. Resolving incidents and service requests within the agreed service levels (SLAs). Taking part in current infrastructure projects: migration of the Active Directory domain to a new domain; replacement of the Citrix VDI farm with an alternative (cloud or on-prem) solution; replacement of the application publishing and load-balancing stack (nginx, HAProxy, keepalived/VRRP); upgrade of end-of-life Windows servers; and decommissioning of legacy systems. Preparing implementation steps, building test environments, and running pilots for these projects. Keeping infrastructure documentation and inventory up to date (NetBox, Confluence). Participating in the on-call rotation to keep systems available and running. WE EXPECT FROM YOU: A Bachelor's degree in Computer Science, IT, or a related field. Minimum 5 years administering Microsoft and VDI infrastructure. Hands-on participation in at least one completed Active Directory domain or forest migration, including migrating objects between domains and forests with minimal downtime. Experience administering VDI or terminal access platforms in production. Active Directory: multi-domain AD DS - domains, forests, trusts, replication, FSMO, DFS, GPO, delegation, Kerberos/NTLM, auditing, and deploying new DCs. Domain/forest migration: ADMT / PES, SID History, dependency inventory, phased migration with minimal downtime. DNS: zones, forwarders, zone transfers, split horizon. PKI: AD CS - templates, auto-enrolment, revocation, renewal, TLS lifecycle. VDI: Citrix or an alternative - deployment, golden images, troubleshooting, Windows 11. Windows RDS: farm build and operation - Connection Broker, RD Gateway, Session Hosts, published apps, CAL, FSLogix, MFA (Duo). Windows Server: upgrades from end-of-life to 2022/2025, WSUS and patching, file services, backup/restore (Veeam), addressing audit findings. Linux: Ubuntu, AlmaLinux, CentOS/RHEL - systemd services and packages, users and access, logs, and troubleshooting. Load balancing: nginx, HAProxy - reverse proxy, publishing, TLS termination, health checks; NLB; keepalived / VRRP. Virtualization: Hyper-V and VMware ESXi - VMs, host and datastore basics, snapshots. Google Workspace / GCP: Workspace tenants — domains, groups, SSO/OAuth, domain-wide delegation, admin and billing, GWS backup; GCP projects. Automation: PowerShell for routine administration; Bash or Python and IaC (Terraform, Ansible) are an advantage. Strong soft skills: clear communication and collaboration across diverse teams, effective problem-solving, adaptability, critical thinking about legacy dependencies before changing them, attention to detail (planning production changes with a rollback in mind), and customer focus. Fluent Russian and English language proficiency at B1 (Intermediate) or above for effective written and spoken communication. Nice to have: VMware Horizon, Azure Virtual Desktop, or Amazon WorkSpaces in addition to Citrix. AWS, Azure, or GCP experience. Hyper-V/VMware/Proxmox SAN/iSCSI block storage administration vSAN or alternative HCI solution ITIL Foundation or another service management certification. WHAT DO WE OFFER: REMOTE OPPORTUNITY to work full-time; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now! The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.

Location: Rennes Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: With flexible, distributed-first ways of working, you'll have the support to do your best work, wherever you are. As the Lead Identity & Access Management Specialist you will be the primary architect and team leader driving our cloud application security posture. Your mission is to balance business agility with absolute data protection across our sprawling SaaS ecosystem (including M365, Slack, Salesforce, etc). In this role, you will bridge the gap between user enablement and risk management by owning Identity and Access Management (IAM), deploying SaaS Security Posture Management (SSPM) tools to prevent configuration drift, and governing the entire lifecycle of our business applications. Crucially, you will lead, mentor, and scale a high-performing team of IT engineers with a strong security mindset, fostering a collaborative culture rooted in automation and proactive risk reduction. Your Impact: By building and automating robust Identity pipelines: You will design, configure, and maintain our Identity Providers (IdP) using SAML 2.0, OIDC, and OAuth 2.0. You will leverage SCIM to automate provisioning and ensure immediate, airtight offboarding to prevent orphan accounts. By hardening our SaaS posture against configuration drift: You will deploy and manage SaaS Security Posture Management (SSPM) tools. You will establish and enforce security baselines (such as CIS benchmarks) across our key tools, catching unauthorized administrative changes in real time. By governing the security of third-party integrations: You will audit, restrict, and manage OAuth permissions granted to third-party add-ons and AI extensions, ensuring our enterprise data remains inside approved boundaries. By mitigating Shadow IT and assessing third-party risk (TPRM): You will analyze CASB, proxy, and endpoint logs to discover unauthorized SaaS usage. You will partner with Procurement to assess the security profiles of new software vendors by auditing SOC 2 reports, ISO certifications, and CAIQ sheets. By championing technical leadership and team growth : You will build, mentor, and guide a dedicated team of IT professionals. By establishing engineering best practices, leading agile workflows, and promoting continuous learning, you will multiply your impact across the entire organization and cultivate the next generation of cloud security talent. Your Qualifications: Experience: 5+ years of dedicated experience in Cloud Security, IAM Administration, or IT Security Operations, including 1-2 years of experience leading, mentoring, or acting as a technical coordinator for other engineers. Technical Skills: Deep expertise in identity protocols: SAML 2.0, OIDC, OAuth 2.0, and SCIM. Hands-on administration experience with modern IdPs (Okta or Microsoft Entra ID / Azure AD). Scripting capabilities in Python, PowerShell, or Bash to automate security workflows and interact with SaaS APIs. Soft Skills: Exceptional collaboration and communication skills to explain complex security practices to non-technical stakeholders, combined with a pragmatic, problem-solving mindset and proven leadership capabilities to unblock and motivate team members. Standout Qualities: You hold an industry-recognized Cloud Security certification like CCSP or CCSK (Cloud Security Alliance). You hold a specialized identity certification like Microsoft SC-300 or an Okta Certified Professional/Administrator credential. You have direct experience deploying and running enterprise-grade SSPM or DSPM solutions (e.g., Wiz, AppOmni, Reco, or Defender for Cloud Apps). Leadership Excellence: You have a proven track record of designing technical roadmaps, translating business objectives into actionable engineering sprints, and successfully leading a small-to-midsize IT or Security team through complex migrations or infrastructure overhauls. Team Dynamics: Reporting: You will report directly to IT Ops Lead, joining a team that values proactive protection and automated operations. The Neighborhood: You will collaborate daily with IT Operations, HR Ops (for automated onboarding/offboarding workflows), Security, Procurement (for vendor assessments), and departmental leads across the company. Our Work Style: We operate in a highly flexible, remote-friendly, and data-driven environment. We live in Wrike for project management, utilize Okta / Entra ID, and scripting (Python, PowerShell) for API-driven automation. Our Philosophy: We follow a Zero Trust security approach. We believe in securing through smart automation and user education rather than simply "blocking" productivity tools. Benefits & Perks: 6 weeks of paid vacation + 5 RTT Recovery Days + Seniority Leave Parental Leave: 16 Weeks Maternity / 4 Weeks Paternity + Reserved Daycare Spot Health Insurance - Competitive Coverage - for employees + dependents Hybrid Work – Flexible hybrid working model with a monthly home office allowance of €20 (hybrid) or €50 (fully remote). Public transportation: Coverage of 75% of subscription fee / Sustainable mobility package 200€/year CSE Specific Benefits i.e. vacation vouchers, negotiated fees etc. Your recruitment buddy will be Alexandra Vorobyova , Lead Recruiter. #LI-AV1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Prague Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: With flexible, distributed-first ways of working, you'll have the support to do your best work, wherever you are. As the Lead Identity & Access Management Specialist you will be the primary architect and team leader driving our cloud application security posture. Your mission is to balance business agility with absolute data protection across our sprawling SaaS ecosystem (including M365, Slack, Salesforce, etc). In this role, you will bridge the gap between user enablement and risk management by owning Identity and Access Management (IAM), deploying SaaS Security Posture Management (SSPM) tools to prevent configuration drift, and governing the entire lifecycle of our business applications. Crucially, you will lead, mentor, and scale a high-performing team of IT engineers with a strong security mindset, fostering a collaborative culture rooted in automation and proactive risk reduction. Your Impact: By building and automating robust Identity pipelines: You will design, configure, and maintain our Identity Providers (IdP) using SAML 2.0, OIDC, and OAuth 2.0. You will leverage SCIM to automate provisioning and ensure immediate, airtight offboarding to prevent orphan accounts. By hardening our SaaS posture against configuration drift: You will deploy and manage SaaS Security Posture Management (SSPM) tools. You will establish and enforce security baselines (such as CIS benchmarks) across our key tools, catching unauthorized administrative changes in real time. By governing the security of third-party integrations: You will audit, restrict, and manage OAuth permissions granted to third-party add-ons and AI extensions, ensuring our enterprise data remains inside approved boundaries. By mitigating Shadow IT and assessing third-party risk (TPRM): You will analyze CASB, proxy, and endpoint logs to discover unauthorized SaaS usage. You will partner with Procurement to assess the security profiles of new software vendors by auditing SOC 2 reports, ISO certifications, and CAIQ sheets. By championing technical leadership and team growth : You will build, mentor, and guide a dedicated team of IT professionals. By establishing engineering best practices, leading agile workflows, and promoting continuous learning, you will multiply your impact across the entire organization and cultivate the next generation of cloud security talent. Your Qualifications: Experience: 5+ years of dedicated experience in Cloud Security, IAM Administration, or IT Security Operations, including 1-2 years of experience leading, mentoring, or acting as a technical coordinator for other engineers. Technical Skills: Deep expertise in identity protocols: SAML 2.0, OIDC, OAuth 2.0, and SCIM. Hands-on administration experience with modern IdPs (Okta or Microsoft Entra ID / Azure AD). Scripting capabilities in Python, PowerShell, or Bash to automate security workflows and interact with SaaS APIs. Soft Skills: Exceptional collaboration and communication skills to explain complex security practices to non-technical stakeholders, combined with a pragmatic, problem-solving mindset and proven leadership capabilities to unblock and motivate team members. Standout Qualities: You hold an industry-recognized Cloud Security certification like CCSP or CCSK (Cloud Security Alliance). You hold a specialized identity certification like Microsoft SC-300 or an Okta Certified Professional/Administrator credential. You have direct experience deploying and running enterprise-grade SSPM or DSPM solutions (e.g., Wiz, AppOmni, Reco, or Defender for Cloud Apps). Leadership Excellence: You have a proven track record of designing technical roadmaps, translating business objectives into actionable engineering sprints, and successfully leading a small-to-midsize IT or Security team through complex migrations or infrastructure overhauls. Team Dynamics: Reporting: You will report directly to IT Ops Lead, joining a team that values proactive protection and automated operations. The Neighborhood: You will collaborate daily with IT Operations, HR Ops (for automated onboarding/offboarding workflows), Security, Procurement (for vendor assessments), and departmental leads across the company. Our Work Style: We operate in a highly flexible, remote-friendly, and data-driven environment. We live in Wrike for project management, utilize Okta / Entra ID, and scripting (Python, PowerShell) for API-driven automation. Our Philosophy: We follow a Zero Trust security approach. We believe in securing through smart automation and user education rather than simply "blocking" productivity tools. Benefits & Perks: 5 Weeks of paid vacation Sick Leave Compensation 5 Paid Uncertified Sick Days 2 weeks fully paid w/ medical certificate, additional 4 weeks paid at 80% salary rate Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Meal Vouchers (CZK 220 per working day) Annual Prague Travel Card (Lítačka) Hybrid Working Model Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus Your recruitment buddy will be Alexandra Vorobyova , Lead Recruiter. #LI-AV1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Singapore Workplace: Hybrid About Cantina: Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. About the Role: Cantina is expanding, and we're looking for a Research Scientist to join our growing Singapore team! In this role, you will drive foundational research on video generation models, taking ownership across the full research cycle and driving post-training research. Furthermore, you'll collaborate closely with data, infrastructure, and adjacent modeling teams to translate research findings into durable model improvements. What You’ll Do: - Build and maintain scalable systems for ingesting, preprocessing, and delivering large-scale video data for model training - Design and scale distributed data pipelines for preprocessing, dataset generation, and repeated dataset refreshes - Own workflow orchestration, job scheduling, monitoring, and failure recovery for large-scale data processing jobs - Implement and maintain containerized pipeline infrastructure using Kubernetes or equivalent orchestration systems - Optimize cloud-based data storage and movement across providers (AWS, GCS, or Azure) for cost, throughput, and operational efficiency - Define and implement best practices for dataset storage layout, versioning, caching, retention, and access patterns - Build tooling to support deduplication workflows at scale, including near-dedup pipelines over large video corpora - Research and develop distillation methods for large-scale diffusion and flow-based video generation models, including guidance distillation and adversarial distillation, with a focus on preserving or improving generation quality while reducing inference cost - Develop reward models and preference-based fine-tuning pipelines that align video generation quality with human judgments across dimensions such as aesthetics, motion quality, and prompt adherence - Analyze the relationship between base model behavior and post-training outcomes, and work with the foundation model team to inform pretraining decisions accordingly What You’ll Bring: - Strong hands-on experience building or scaling large-scale data systems or pipelines for machine learning workflows - Experience with distributed data processing frameworks such as PySpark or Ray, and orchestration tools such as Airflow or equivalent - Familiarity with containerization and container orchestration, including Docker and Kubernetes - Experience working with cloud-based data storage and compute (AWS, GCS, and/or Azure), including tradeoffs around cost, throughput, storage layout, and access patterns - Familiarity with video and media processing tools such as FFmpeg, PyAV, DALI, or OpenCV - Familiarity with multimodal or media data, including video, image, text, and audio - Strong research background in post-training methods for large-scale diffusion or flow-based generative models, with deep hands-on experience in distillation across both inference efficiency and quality preservation - Experience with reward modeling or preference-based fine-tuning for generative models, including RLHF, DPO or equivalent alignment approaches - Solid understanding of the interplay between pretraining and post-training, and how base model properties affect distillation and fine-tuning outcomes - Proficiency in Python and modern machine learning frameworks, with a strong preference for PyTorch or JAX - Track record of independent research, with the ability to drive projects from initial idea through experimental validation - Publications at top-tier venues (NeurIPS, ICML, ICLR, CVPR, ICCV, ECCV) preferred - Good understanding of the practical challenges involved in building reliable, scalable, and reproducible data workflows for machine learning systems Benefits We Offer: - Competitive salary and generous company equity - Personal time off and paid holidays - Health insurance - Global travel insurance: Covers you when traveling internationally - Monthly spending stipend: $500 (~S$635) - Equipment: All equipment needed for your home office

Location: Singapore Workplace: Hybrid About Cantina: Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. About the Role: Cantina is looking for a Member of Technical Staff to join our growing Singapore research team. In this role, you will shape the data and evaluation strategies behind our video generation models. You will own the full data lifecycle—from defining data requirements and annotation standards to building high-quality datasets, evaluating model outputs, and translating findings into actionable recommendations for model improvement. You will work closely with research scientists, machine learning engineers, product teams, and external data partners to strengthen the data–model–evaluation feedback loop. What You’ll Do - Define quality standards for video generation across aesthetics, realism, composition, motion, temporal consistency, instruction following, subject consistency, editing preservation, and text rendering. - Evaluate model iterations, analyze failure patterns, and translate findings into actionable data, training, and prompting strategies. - Own end-to-end training data projects, including sourcing, construction, annotation, captioning, quality control, and delivery. - Develop labeling systems that support dataset segmentation, coverage analysis, quality filtering, training-data mixtures, and model performance attribution. - Design annotation and captioning standards for video generation, editing, and multi-reference tasks. - Create and evaluate synthetic-data workflows based on their stability, usability, quality, and training value. - Develop automated annotation and filtering workflows using vision-language models, system prompts, and quality-scoring models. - Build structured model evaluation processes covering test-set design, evaluation criteria, failure attribution, and reporting. - Establish feedback loops connecting model evaluation and negative-case analysis with data strategy and model iteration. - Train and calibrate annotation teams and external data partners, conduct quality audits, and improve delivery standards. - Partner with research, engineering, product, and creative teams to execute data initiatives and identify future model capabilities. What You’ll Bring - Hands-on experience in data strategy, dataset development, annotation, or model evaluation for generative image, video, or multimodal models. - Experience supporting model development across continued training, supervised fine-tuning, post-training, or evaluation. - Strong understanding of generative media tasks, including image and video generation, multimodal generation, and instruction-based editing. - Experience developing labeling taxonomies, annotation guidelines, captioning standards, quality thresholds, and evaluation frameworks. - Strong visual judgment and the ability to translate subjective quality expectations into measurable data and evaluation standards. - Experience managing large-scale data-production or annotation projects and collaborating with research, engineering, creative, and external partner teams. - Familiarity with automated captioning, synthetic-data generation, vision-language models, prompt design, Python, SQL, or other data and workflow automation tools is a plus. Benefits We Offer: - Competitive salary and generous company equity - Personal time off and paid holidays - Health insurance - Global travel insurance: Covers you when traveling internationally - Monthly spending stipend: $500 (~S$635) - Equipment: All equipment needed for your home office

Location: Singapore Workplace: Hybrid About Cantina: Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. About the Role: Cantina is expanding, and we're looking for an ML Engineer to join our growing Singapore team! In this role, you will build and scale systems for ingesting, processing, and delivering large-scale video and multimodal data for model training. You'll own the full pipeline — from raw content to curated, filtered, and training-ready datasets — with a focus on speed, reliability, reproducibility, and cost-efficiency. You'll partner closely with curation and modeling teams to operationalize evolving dataset recipes and iterate on approaches that improve model outcomes. What You’ll Do: - Design and scale distributed data pipelines for preprocessing, dataset generation, and repeated dataset refreshes - Own workflow orchestration, job scheduling, monitoring, and failure recovery for large-scale data processing jobs - Implement and maintain containerized pipeline infrastructure using Kubernetes or equivalent orchestration systems - Optimize cloud-based data storage and movement across providers (AWS, GCS, or Azure) for cost, throughput, and operational efficiency - Define and implement best practices for dataset storage layout, versioning, caching, retention, and access patterns - Design and implement curation pipelines that determine which video and image content is selected, filtered, and retained for model training, including image-text pair datasets used in joint training regimes - Build and improve VLM-based captioning and metadata generation workflows at scale across both video and image data - Develop and apply quality and aesthetic scoring models, CLIP-based semantic filtering, and other signal-extraction approaches for data selection - Build tooling to support deduplication workflows at scale, including near-dedup and exact deduplication pipelines over large video corpora - Analyze dataset composition, identify quality issues, and iterate on curation logic to improve training outcomes - Define and evolve standards for what constitutes high-quality, training-ready video data across different training regimes What You’ll Bring: - Strong hands-on experience building or scaling large-scale data systems and pipelines for machine learning, including dataset curation, filtering, and quality improvement - Experience with distributed data processing frameworks such as PySpark or Ray, and orchestration tools such as Airflow or equivalent - Familiarity with containerization and container orchestration, including Docker and Kubernetes - Experience working with cloud-based data storage and compute (AWS, GCS, and/or Azure), including tradeoffs around cost, throughput, storage layout, and access patterns - Experience with VLM-based captioning pipelines or quality/aesthetic scoring models for video or image data, including curation of image-text pair datasets for joint image-video training - Familiarity with CLIP-based or embedding-based filtering and semantic data selection techniques - Familiarity with video and media processing tools such as FFmpeg, PyAV, DALI, or OpenCV, and relevant libraries such as Decord, torchvision, PyTorchVideo, or torchaudio - Proficiency in Python - Strong problem-solving, communication, and documentation skills Benefits We Offer: - Competitive salary and generous company equity - Personal time off and paid holidays - Health insurance - Global travel insurance: Covers you when traveling internationally - Monthly spending stipend: $500 (~S$635) - Equipment: All equipment needed for your home office

Location: Hyderabad, India Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Software Engineer Location- Hyderabad, India Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We’re looking for a Senior Software Engineer to join our Hyderabad (Hybrid - 3 days from the office) team. In this role, you’ll help us improve code structure and architecture while leading team project planning to maximise efficiency and reliability across our production systems. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing Here’s what your day-to-day might look like: Drive Technical Excellence: Improve code structure and architecture across your team’s remit, performing high-impact code reviews to ensure quality and scalability. Lead Project Planning: Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features. Optimise Operations: Simplify the maintenance and operation of production systems, promoting visibility, health, and operational readiness. Collaborate & Influence: Build relationships across engineering teams to identify collaboration opportunities and influence the wider technical roadmap. Mentor & Hire: Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Strong Engineering Principles: Deep pride in writing readable, well-designed, and well-tested software. Backend Expertise: Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust). Data Proficiency: Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch. Systems at Scale: Proven ability to manage web architecture at scale (handling 20krpm and above). Technical Leadership: Experience breaking down large pieces of work and guiding implementation choices for a team of engineers. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: US: Massachusetts Remote Worker Workplace: Remote The role & it's impact: As a Senior Account Executive, you will be a strategic partner for large and mid-tier accounting practices, helping them navigate their digital transformation. Your primary focus is to drive net new business as you develop and execute digital strategies that enable these partners to successfully migrate their clients onto the Xero platform, driving growth for their business and ours. This is a high-impact, field-based position across San Francisco where you will own your territory and build deep, lasting relationships with accounting partners. The team & how they connect: You will join a goal-motivated sales team of eight that thrives on achieving collective success and delivering measurable outcomes. You will work closely with Senior Account Executive colleagues and Partner Consulting to ensure a unified approach to territory management and expansion. Initially you will focus on: - Developing formal engagement plans and project strategies to support partner migrations. - Driving sustainable adoption and revenue growth across your territory of accounting and bookkeeping partners - Managing a consistent cycle of appointments and meetings within your allocated territory to drive and deepen an online strategy - Recruiting, educating, and growing your partner base by delivering events and certification training - Using Salesforce to maintain accurate data and ensure excellence in forecasting and territory management Where and how you can work: This is a field-based role that offers the freedom to work autonomously while managing your specific territory. You should expect regular travel for client visits, including driving throughout Illinois for face-to-face meetings. We embrace hybrid working, providing beautiful office spaces for collaboration alongside the flexibility to manage your own schedule and boost days. Here are some of the things we are looking for: - You bring a results-driven approach and a genuine enthusiasm for building strong, rapport-based relationships with accounting partners. - Your background includes proven success in field account management and a track record of meeting and exceeding sales targets - You possess an interest in the fintech market and the ability to educate others on digital resources and online accounting - You will have the initiative to work independently while staying process-oriented and detail-focused - Your communication and presentation skills allow you to deliver engaging events and influence digital strategy at a practice level - You have experience using CRM tools, such as Salesforce, to manage client communications and sales cycles Compensation: At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - California, New York and Washington: $110,000 - $120,000 - All other US States: $106,200 - $115,200 Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: US: New York Remote Worker Workplace: Remote The role & it's impact: As a Senior Account Executive, you will be a strategic partner for large and mid-tier accounting practices, helping them navigate their digital transformation. Your primary focus is to drive net new business as you develop and execute digital strategies that enable these partners to successfully migrate their clients onto the Xero platform, driving growth for their business and ours. This is a high-impact, field-based position across San Francisco where you will own your territory and build deep, lasting relationships with accounting partners. The team & how they connect: You will join a goal-motivated sales team of eight that thrives on achieving collective success and delivering measurable outcomes. You will work closely with Senior Account Executive colleagues and Partner Consulting to ensure a unified approach to territory management and expansion. Initially you will focus on: - Developing formal engagement plans and project strategies to support partner migrations. - Driving sustainable adoption and revenue growth across your territory of accounting and bookkeeping partners - Managing a consistent cycle of appointments and meetings within your allocated territory to drive and deepen an online strategy - Recruiting, educating, and growing your partner base by delivering events and certification training - Using Salesforce to maintain accurate data and ensure excellence in forecasting and territory management Where and how you can work: This is a field-based role that offers the freedom to work autonomously while managing your specific territory. You should expect regular travel for client visits, including driving throughout Illinois for face-to-face meetings. We embrace hybrid working, providing beautiful office spaces for collaboration alongside the flexibility to manage your own schedule and boost days. Here are some of the things we are looking for: - You bring a results-driven approach and a genuine enthusiasm for building strong, rapport-based relationships with accounting partners. - Your background includes proven success in field account management and a track record of meeting and exceeding sales targets - You possess an interest in the fintech market and the ability to educate others on digital resources and online accounting - You will have the initiative to work independently while staying process-oriented and detail-focused - Your communication and presentation skills allow you to deliver engaging events and influence digital strategy at a practice level - You have experience using CRM tools, such as Salesforce, to manage client communications and sales cycles Compensation: At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - California, New York and Washington: $110,000 - $120,000 - All other US States: $106,200 - $115,200 Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO You’ll join a full-stack data team building the systems making our AI agents measurably smarter with every interaction, building the real-time pipelines, analytics products, and deep personalization primitives that turn millions of conversations into business outcomes. You’ll work across these areas: - Data Foundations: Architect and build our core platform to handle data at scale with low latency. This includes our real-time eventing infrastructure, streaming and batch ETL pipelines, and our Iceberg-based data lakehouse. You will own the systems for interactive OLAP querying, orchestration, and experimentation, ensuring our data is trustworthy, fast, and easy to use for the entire organization. - Memory & Personalization: Power the next generation of intelligent experiences. You will develop the systems for long-term agent memory, build reusable Customer Data Platform (CDP) primitives, and implement the optimization loops that allow our agents to personalize interactions and demonstrably lift business outcomes. WHAT YOU'LL BRING We’re excited to meet candidates who bring depth in one of these areas: Platform Engineering - You have designed, built, and operated large-scale data systems, processing terabytes or petabytes of data with technologies like Spark, Flink, Trino/Presto, and data lakehouse formats like Iceberg or Hudi. - You possess strong backend and distributed systems fundamentals in a language like Go, Scala, or Python. You understand the trade-offs of different storage engines, query plans, and data serialization formats. - You have a history of implementing pragmatic data governance, lineage, and testing. You’ve built platforms that are cost-aware, highly operable, and a delight for other engineers to build upon. - You're well-versed in data modeling best practices (dimensional modeling, star/snowflake schemas, slowly changing dimensions) and know how to optimize analytical query patterns for both traditional OLAP systems and modern cloud data warehouses. Product Engineering - You have a portfolio of shipped data products, including analytics dashboards, data visualization tools, or alerting and exploration systems. - You are a skilled full-stack engineer (e.g., TypeScript/React and a service layer like Go), with a keen eye for performance, API design, and polish. - You excel at turning ambiguous questions into clear, intuitive interfaces. You have strong product sense around information architecture, handling empty states, and making complex data explainable. - You have practical experience with ML-powered product features, such as personalization, recommendations, or classification systems. Shared Qualities - Strong software engineering background with 4-7+ years of hands-on development experience in building and shipping production systems or products. - A passion for being on the frontier of AI products. - High agency and a bias to action in a high-autonomy environment. - Degree in Computer Science or related field, or equivalent professional experience.   EVEN BETTER... - Deep experience with event streaming platforms (e.g., Kafka, Kinesis) and real-time data processing. - Experience with modern data visualization libraries (e.g., ECharts, D3.js) and the principles of building performant, reusable charting components for complex data. - Production experience with recommender systems or optimization loops (e.g., multi-armed bandits, ranking). - A track record of leading complex technical projects or mentoring other engineers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Build Sierra’s enterprise platform capabilities. You’ll design and build the foundational systems and capabilities that enable Sierra to serve the world’s largest and most demanding enterprises. This includes the identity, access management, integration points, and extensibility that enterprise customers require to allow customers to embed Sierra into their existing ecosystems. - Scale with our largest customers. Our enterprise customers have complex environments, strict security requirements, and high expectations for reliability. You’ll ensure Sierra’s platform scales across organizations, regions, and use cases while maintaining performance and simplicity. - Form the foundation of trust. Enterprise customers trust Sierra with their most sensitive workflows and data. You’ll help set and uphold a high bar for security, compliance readiness, reliability, and operational excellence across the platform. WHAT YOU’LL BRING - A passion for being on the frontier of AI products. - Pride in building reliable, maintainable, and secure systems that scale. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER… - Experience building enterprise features such as SSO, RBAC, IAM, audit logs, or compliance-adjacent systems. - Experience with integrations, APIs, and working with complex customer environments. - Backend-leaning full-stack experience building enterprise SaaS applications. - Security-adjacent experience (e.g., auth, permissions, data isolation, threat modeling). - Experience building AI-powered products or platforms. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: South Korea; Japan; Philippines; Vietnam; Malaysia; China Workplace: remote As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   OVERVIEW   We are looking for translators with experience in translating patents from English into Portuguese (Brazil)  (native-level fluency of Portuguese) with immediate availability for a patent translation project.   The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Computer Science,  Electricity.   Project Details:   Job Title: English to Portuguese (Brazil) Patent Linguist Start Date: ASAP Location: Remote (Asia Region based) Task Type: Translation, Copy Edit Content Type: Computer Science, Electricity Expected Weighted Volume Per Week: +5,000 words CAT Tool:  XTM Employment Type: Freelance Main Duties Translate patent-related content from English into Portuguese(Brazil) , with original meaning conveyed in a manner that is readable and understandable to target audience. Perform translation and copy edit from English (en-US) to Portuguese (pt-BR) for patent. Identify and correct linguistic errors, ensuring consistency in terminology, style, and adherence to client-specific guidelines. Provide detailed feedback to translators and create comprehensive quality reports. Ensure adherence to client-specific style guides, glossaries, and project guidelines. Utilize CAT tools (XTM) to review and assess translations efficiently. Manage weekly capacity to handle +5,000 words per locale and ensure timely task completion. Requirements BS/BA in linguistics, translation, biology, or related fields. 2+ years of work experience in translation, linguistic quality assessment, copywriting, or copy-editing, specifically in patents or technical content. Deep understanding of biological terminology and ability to adapt complex scientific language for target audiences. Proven experience in reviewing or translating patents or technical documents. Proficiency in using CAT tools like XTM for project management and quality assessment. If this sounds like an opportunity you’d like to jump at, please send us your application.   Job Reference: #LI-JC1

Location: Remote, Singapore GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Solutions Architect at GitLab, based in Singapore, you’ll help prospects and customers understand how our Agentic DevSecOps platform can support their technical requirements and business goals across fast paced AI-driven software development lifecycles. You’ll act as a trusted technical advisor through complex evaluations, guide teams through digital transformation, and connect customer needs back to our product direction. Reporting to a regional Solutions Architect leader, you’ll work closely with Account Executives and cross-functional partners across Asia. You’ll focus on successful agentic platform adoption, strong technical evaluations, and building trusted relationships that highlight the value we bring in an AI-driven DevSecOps landscape. You’ll work at the intersection of customer outcomes, modern software delivery, cloud, security, and emerging agentic AI workflows, helping organizations ship trusted software at the speed of imagination. What you will do Work with Account Executives and regional sales teams to shape technical account strategies that increase qualified pipeline and support expansion opportunities. Run technical discovery sessions, product demonstrations, and validation activities to define success criteria and accelerate technical validation across the software development lifecycle. Own technical evaluations as the primary point of contact, including proof of concept and proof of value activities, solution design, and workshop delivery that produce documented outcomes and clear next-step decisions. Develop solution architectures that align GitLab capabilities with customer environments, priorities, and operating models to reduce implementation risk and speed time to value. Guide customers on modern software development practices, including continuous integration, continuous deployment, security, and cloud adoption, to improve delivery consistency and security readiness. Build strong relationships with technical practitioners and business stakeholders to strengthen alignment, shorten decision cycles, and support GitLab-based transformation efforts. Create reusable technical examples, best practices, and collateral that improve team effectiveness, reduce time spent recreating customer-facing assets, and inform customer and partner conversations. Provide customer feedback, field insights, and market observations to Product Management, Engineering, Sales, and Marketing to influence roadmap priorities and strengthen market positioning. What you will bring Experience working with customers in technical pre-sales, consulting, or similar customer-facing roles. Minimum 2+ years of presales or equivalent client-facing experience with a total of 5+ years of industry experience is required. Ability to run technical evaluations such as proofs of concept, proofs of value, workshops, tenders, audits, or value stream assessments. Working knowledge of the end-to-end software development lifecycle, including DevSecOps practices and continuous integration and continuous deployment workflows. Competent knowledge of generative AI and agentic technologies will be a plus. Hands-on familiarity with GitLab or similar DevSecOps or software delivery platforms. Clear communication skills with the ability to adapt technical messages for practitioners, technical stakeholders, and senior business stakeholders. Strength in building credibility, listening carefully, developing technical champions and representing customer needs to internal teams. Interest in continuous learning, knowledge exchange, and developing expertise in GitLab, AI, and related cloud technologies. Familiarity with cloud platforms, self-managed environments, or transferable experience from related technical fields is welcomed. About the team We serve as a technical partner for the field, helping customers and internal teams see the value of GitLab's platform approach during complex engagements. We work closely with go-to-market and product organizations, bringing field feedback into conversations about product direction, services, enablement, and value messaging. As a distributed team in an all-remote environment, we rely on clear communication, sound judgment, and common practices to work with customers across regions. We play an important role in GitLab's continued growth by combining technical depth, strong customer relationships, and operational discipline. For more on how we work, see Solution Architecture Handbook . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Japan GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Solutions Architect, you'll be a trusted advisor to GitLab customers and prospects in Japan. You'll explain how GitLab's artificial intelligence-powered development, security, and operations (DevSecOps) platform addresses customers' business priorities and technical requirements, helping technical leaders and executives evaluate its value. You'll translate technology into business value and help customers make informed adoption decisions. The initial sale isn't the end of the relationship: you'll support continued adoption, new use cases, and expansion into additional products and editions, helping increase GitLab consumption through greater customer value. What you’ll do Lead structured discovery to understand customer business priorities, development processes, challenges, stakeholders, and success criteria. Connect proposed solutions to business value and return on investment. Collaborate with Account Executives on account strategies and customer action plans that move opportunities from technical evaluation to contract. Lead demos, workshops, proofs of concept or value, architecture design, and technical validation, including Linux-based, self-managed, and air-gapped customer environments. Design roadmaps for DevSecOps and artificial intelligence-enabled development across the software development lifecycle. Address processes, roles, governance, and developer experience. Plan the effort and timelines for migrating continuous integration and continuous delivery pipelines from Jenkins to GitLab. Resolve post-sale adoption challenges with post-sales teams and partners, and identify expansion opportunities across use cases, business units, workloads, products, and editions. Build relationships with developers and business and technical leaders. Explain GitLab's competitive differentiation and address objections about existing tools, overlapping artificial intelligence capabilities, cost, and migration effort. Create reusable proposals, architecture diagrams, proof-of-value plans, executive materials, technical content, and success stories. Present at webinars and marketing events to support pipeline development. Share customer feedback and competitive insights with Product Management, Engineering, Sales, and Marketing. Test GitLab, artificial intelligence, DevSecOps, and cloud technologies hands-on, and mentor team members to share best practices. What you’ll bring Experience in technical pre-sales, solutions architecture, consulting, technical sales, or a similar customer-facing role, using structured discovery, value selling, stakeholder mapping, and consensus building. Practical understanding of the software development lifecycle, DevSecOps, security, and cloud technologies, with experience using GitLab or comparable source control, continuous integration and continuous delivery, and developer collaboration platforms. Experience leading demos, workshops, proofs of concept or value, technical proposals, or solution architecture design, and the ability to discuss deployment, security, and operations with customer technical teams. The ability to explain technical trade-offs and business value to developers, technical leaders, and executives, and collaborate with Account Executives on opportunity strategy, adoption, and expansion. Familiarity with retrieval-augmented generation and Model Context Protocol, and the ability to discuss their use in artificial intelligence-enabled development. The ability to mentor team members, share reusable knowledge, and give and receive feedback with empathy and respect for others' expertise. Fluency in Japanese and professional working proficiency in English. Helpful but not required: a background in software development, systems integration, or project or product management. Other useful experience includes developer productivity, cloud-native technologies, enterprise platform governance and rollout, post-sales recommendations, consumption-based models, or creating reusable technical content. About the team The Solutions Architect team is part of GitLab's Sales organization. We work with Sales, Product Management, Engineering, Marketing, post-sales teams, and partners across regions, collaborating asynchronously to share reusable knowledge and best practices. We learn through hands-on testing and iteration, guided by GitLab's values of collaboration, customer results, efficiency, diversity, inclusion and belonging, iteration, and transparency. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Build primitives for self improvement: Create the feedback loops, evaluation systems, memory, signals, and decisioning infrastructure that help long-running agents learn from outcomes and improve over time. - Build the future of long-horizon agents: Design and ship agents that pursue complex business outcomes over days, weeks, or months across voice, SMS, email, and other channels. - Turn 0-to-1 work into a platform: Identify patterns and build reusable systems, abstractions, and tools that make future Horizon agents faster and easier to launch. - Solve technically complex problems: Build across orchestration, integrations, data, memory, signals, decisioning, observability, and multi-channel engagement. - Shape the Horizon product: Surface platform gaps through hands-on implementation and work with product and engineering to define Horizon’s architecture and roadmap. - Create a clean path beyond the POC: Once a solution is validated, translate what you built into durable product capabilities and enable a successful handoff for continued deployment. WHAT YOU’LL BRING - Experience building and scaling end-to-end production systems. - Strong platform and systems engineering fundamentals. - The ability to move between customer problems, product design, and technical implementation. - Strong technical judgment in ambiguous, fast-changing environments. - A builder’s mindset and the ability to take products from zero to one. - Comfort working directly with customers and understanding complex business processes. - High agency, adaptability, and clear communication. - At least two years of professional software engineering experience - Experience with Python, TypeScript, or Go and React. EVEN BETTER... - Experience as a founder, founding engineer, or early engineer at a startup. - Experience building workflow, orchestration, event-driven, or distributed systems. - Experience developing platforms or reusable infrastructure for other engineers. - Experience building or deploying AI and LLM-powered products. - Familiarity with enterprise integrations, APIs, data pipelines, and systems of record. - Experience working in complex industries such as financial services or healthcare. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO The agent must collect and use a card number but can never see it. This work sits across four hard technical domains: payments, security, real-time voice, and LLMs. Voice is the core challenge. A caller speaks or types a card number in a live, low-latency audio stream, and the digits must never reach the model, while the model stays on the call. Sierra owns every system that touches card data, and one small team owns it end to end across three workstreams: Platform, Product, and Safety & Integrity. Customers keep their own telephony and payment gateways. Payments is live in production for some of the largest consumer enterprises, on a platform that handles hundreds of millions of calls a year. The platform is certified to PCI DSS Level 1. - Build real-time card capture for voice: intercept keypad and spoken digits in a live audio stream, upstream of the agent runtime in a network-segmented environment, while the LLM stays live on the call. Make it work across every telephony provider and protocol Sierra supports. - Build and extend the tokenization platform: agents receive and send short-lived tokens, and the platform swaps a token for the real value only when it calls the customer's payment gateway. - Own the payments egress control plane: every destination for card data is approved, versioned with the agent release, and enforced by infrastructure below the application, not by convention. - Make payment actions correct: an at-most-once action primitive in the Agent SDK, validated amounts and items, and monitoring that compares what the agent said about a payment with what really happened. - Keep card data out of places it should not be: deterministic detection in the agent's hot path that catches what general-purpose models miss. No LLM, including any we build ourselves, ever sees a plaintext card number. - Make payments self-serve: one payments API across Agent Studio, the Agent SDK, and Ghostwriter, Sierra's agent-building agent; gateway middleware that developers write against tokens; and support for single-tenant and customer-cloud deployments. Any team can add payments to an agent without a payments engineer in the loop. - Grow the platform beyond cards: extend tokenization into a privacy vault for all PII. WHAT YOU'LL BRING - 5+ years building backend, platform, or infrastructure systems, with a track record of shipping and operating high-reliability services in production. - A deep security instinct. You design as though every component will eventually be compromised, and you reason naturally about blast radius, least privilege, and making bad states impossible rather than reacting to them. - Rigor about correctness under failure: retries, idempotency, at-most-once behavior, and clear handling of timeouts and unclear results from external systems. - Fluency in a systems language (we use Go) and comfort owning critical systems end to end, from design through production and on-call. - Range and ownership. You like a small team with broad scope, you build clean abstractions over messy external systems, and you're never satisfied solving a problem once per customer. - Clear communication. You can explain a design or a risk to other engineering teams and to non-engineers. - Degree in Computer Science or a related field, or equivalent professional experience. You don't need payments experience. The engineers who built this platform came from backend, infrastructure, and security work, not payments. We care more about how you build correct, secure systems than about the word "payments" on your resume. EVEN BETTER… - Real-time or streaming systems: voice, telephony, media, or low-latency pipelines. - Applied cryptography and key management, network isolation, egress control, or cloud security. - Platforms other engineering teams build on, such as APIs, SDKs, and self-serve developer services. - Deployments into customer-owned clouds or single-tenant environments. - Customer-facing technical work, such as architecture reviews with customers. - Setting technical direction on ambiguous, high-stakes problems. - Payments, fintech, or another sensitive-data domain such as healthcare or identity. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team. AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents. Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery - Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like. - Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users. - Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it. - Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave. - Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent. - Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks. WHAT OWNERSHIP LOOKS LIKE - A bias for shipping. You move fast, and you finish what you start. - Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences. - An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago. - An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability. - Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web. - 3+ years building production software that real users depend on. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Pride in building reliable, maintainable, and secure systems that scale. - Motivation and high-agency to drive outcomes in a high-autonomy culture. - 4+ years hands-on experience building production systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI products for enterprise or consumers - Experience building native SDKs for iOS (Swift) or Android (Kotlin) - Experience building messaging apps, voice apps or voice agents - Experience with SIP, WebRTC, Twilio or contact-center platforms - Experience with real-time, low-latency distributed systems None of these are required. If the problems above excite you, we’d love to hear from you. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.