Location: Argentina; Colombia; Peru; Mexico; Ecuador
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Spanish fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Spanish and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Spanish and English – you’ll need to speak and write fluently.
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
we will review your CV once you apply!
Hireflix video interview:
tell us a bit about yourself!
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results and offer!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Romania; Argentina; Turkey; Slovenia; Albania; Moldova
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Italian and English – you’ll need to speak and write fluently. Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage!
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
We will review your CV once you apply!
Video Interview:
Record a video introduction in Italian.
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Aberdeen, United Kingdom
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities:
A new exciting role has arisen for a Facilities Administrator to join us here at EnerMech in Aberdeen. This is a full time role offering 37.5 hours a week and will report to our Facilities Lead. The role will involve the following;
Responsible for administration tasks for our Aberdeen facility, which includes a 16 acre site
Responsible for obtaining quotes
Responsible for raising Purchase Quotes/Purchase Orders for facilities
Responsible for maintaining the facilities maintenance schedule highlighting any upcoming maintenance requirements
Responsible for ensuring subcontractor training & insurance certificates are up to date
Maintain Facilities Maintenance Helpdesk, assigning and closing tickets highlight due dates
Support reception with administration requirements and holiday cover
The Requirements
To be successful in the role you with have previous experience in an administration role and have a good working knowledge of Microsoft Packages. You will be able to work to your own initiative and organise your own workload in a timely manner.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Aberdeen, United Kingdom; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Location: Jakarta, Indonesia
The Company
Our client is a fast-growing D2C longevity/wellness company. They are on a mission to become the leading player in the evidence-based longevity supplement industry. They aim to provide effective, science-backed healthy aging solutions to anyone who wants to feel invigorated, vibrant, and youthful. They are passionate about the science behind what they do and the people they support.
Our client has been selling our products to thousands of health enthusiasts across the world already. Backed by strong investors, they are working on making the company a global household name in healthy aging. If you want to experience a dynamic startup in one of the fastest growing industries and are interested in how the latest science, do apply!
The Role
As a B2B Operations Specialist, you will manage the core operational foundation of our client's B2B business, ensuring seamless, day-to-day execution that gets our products into partners' hands and onto their shelves efficiently and on time.
Equally important, you will help build scalable, repeatable processes that allow our B2B operations to grow seamlessly.
Responsibilities
Order Processing & Fulfillment (30%)
Process B2B orders end-to-end.
Coordinate fulfillment with warehouses and 3PL partners.
Prepare shipping documents and handle logistics queries.
Partner Management & Support (30%)
Own and triage the B2B inbox against response SLAs.
Handle partner document requests and maintain product sheets/Drive folders.
Support AI-assisted partner product communications.
Handle operational partner and market onboarding.
Product Launches, Listings & Quality (30%)
Set up market and partner listings and master-data.
Execute the operational side of product launches and template creation.
Log samples, returns, and complaints and route them to Ops/QA.
Process Improvement & Automation (10%)
Build scalable workflows, repeatable systems, and AI-assisted inbox automation to reduce manual volume over time.
What Success Looks Like
First 90 Days:
The B2B inbox is fully under control, maintaining a median response time of under one business day.
Product launch fan-outs run efficiently on standardized templates.
Core operational workflows are thoroughly documented and optimized.
Beyond:
Senior team members' time is successfully reclaimed from day-to-day execution and redirected toward strategic growth.
Product launches and new market expansions consistently go live on schedule.
Manual inbox volume trends downward as scalable automation and AI workflows take hold.
Requirements
Must-have:
2-3 yrs of experience in B2B or e-commerce operations, order management, or a similar execution-heavy ops role.
Highly organised and detail-oriented; comfortable owning a high-volume, multi-thread workload.
A systems-builder mindset: you fix the process, not just the ticket.
Comfortable using AI tools as part of daily execution.
Able to work independently and with a Europe-based team, requiring daily working hours overlap with the European time zone (CET), reporting into Berlin.
Fluent English with strong written communication.
Nice-to-have:
Exposure to supplements, pharma, or other regulated product channels.
Familiarity with HubSpot, Shopify, and spreadsheet-heavy master-data work.
Exposure to shipping and export documentation, including the basics of incoterms and origin.
German a plus (not required — partner comms are AI-assisted).
Location: San Francisco; Seattle; New York City
Workplace: Hybrid
ABOUT MOTHERDUCK
Don’t let the quirky name fool you: At MotherDuck, we’re on a mission to make data warehousing fun, frictionless, and ducking awesome for developers and data practitioners building blazing fast internal and customer-facing analytics experiences. We're building a cloud-hosted version of DuckDB, working hand-in-hand with the creators of the fastest-growing and fastest-improving query engine on the planet. Unlike other databases, MotherDuck was architected to unify local development with cloud operations to bridge the gap between software and data engineering workflows. Our team is a mix of thoughtful, passionate, and empathetic data industry veterans.
ABOUT THE ROLE
We're hiring a growth marketer with a hacker brain to own the systems that make our growth engine run... lifecycle, marketing ops, and the data and automation underneath both.
If you're the person who looks at a list of signups and immediately wonders what you could learn by enriching it, splitting it five ways, and testing a different nurture on each... we'd love to meet you. You'll build the segments, lists and audiences everything else depends on, hack and build growth agents, run Clay like a product you own, and use data to push our lifecycle programs 10x further than they are today.
This isn't a role where you wait for a ticket. You'll spot the next enrichment worth testing, propose the workflow that saves the team ten hours a week, and ship it. Some folks call this kind of work go-to-market engineering. We think of it as lifecycle marketing with real technical chops.
WHAT YOU'LL OWN
Lifecycle marketing, the backbone
- Become the team's expert on our audiences, and build the segments, lists and audiences that every email, campaign, webinar and nurture runs on
- Design lifecycle programs across signup, activation, re-engagement and expansion, and test them relentlessly with real data
- Use product usage and conversion patterns to decide who gets what message, when, and on which channel
- Report honestly on what moved the number and what didn't... including your own tests
Growth agents and Clay
- Own Clay end to end. You're the person who pushes it forward, not someone who has access to it
- Test new enrichments, scoring and signals, keep what works and kill what doesn't
- Build growth agents and automated workflows that let a three-person team move like a much bigger one
- Feed better audiences to Google, Meta, LinkedIn and email, in partnership with the performance marketer
Marketing ops
- Configure webinars and forms, and run the ops side of events: registration flows, segmentation, follow-up and handoff to sales
- Keep our tools, data and routing clean so the team trusts what they see
- Proactively propose improvements to how we work. If something's slow, manual or broken, we expect you to say so and fix it
WHAT PEOPLE SHOULD BE SAYING IF YOU'RE DOING DUCKING AWESOME
- "I didn't ask for that segment, but it's exactly what I needed for the campaign."
- "Every audience I get from them converts better than the last one."
- "The leads from the webinar showed up enriched, routed and ready to go. I didn't have to dig for anything."
- "Wait, marketing built that agent? Can we borrow it?"
- "Clay does things now nobody thought it could, and our lifecycle emails actually get replies."
WHAT WE'RE LOOKING FOR
- You want to hack and build growth agents. This is the heart of the role. You've used Claude Code, agents or similar tooling to automate real growth work, and you're itching to build more
- A passion for understanding user groups. You want to be the expert on our audiences... who they are, how they behave, and how to segment them so every email and nurture lands with the right people
- A systems brain. You see marketing as a set of inputs, workflows and feedback loops, and you love making them run better
- Lifecycle experience with numbers attached. You've owned segments, nurtures or re-engagement programs and can tell us what they did to activation, pipeline or revenue
- Proactive by default. You find the next test, enrichment or fix before anyone asks
- High-growth company background, ideally somewhere with a technical or developer audience
- Honest about results. You'll call out a losing test, including your own, as quickly as a winner
- Clay experience, ideally a workflow you built and can walk us through
- HubSpot experience at the workflow and data level
- Comfortable pulling and analyzing your own data, SQL included
- Webinar or event ops experience tied to pipeline
- Familiarity with data practitioners or developers as an audience
OUR INTERVIEW PROCESS
We like to keep things transparent, so here's what to expect if you apply...
1. Discovery call with our recruiting team to get acquainted and make sure we're a mutual fit
2. A conversation with our Growth lead to learn about the systems you've built, how you think about audiences and segments, and what excites you about growth agents
3. A deeper conversation with our Growth team covering lifecycle strategy, how you'd test and measure a program, and a walkthrough of a workflow or agent you've built
4. A final conversation with our CEO focused on values and vision
PLEASE APPLY
Does this role sound appealing to you, but you’re missing some of the requirements or don’t quite think you’re qualified? Please apply anyway. Research has shown that underrepresented groups in technology often shy away from roles which aren’t a 100% match. We aim to build a diverse team and will strongly consider applicants who bring many of the requirements plus have other experiences which round out their qualifications.
MotherDuck is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. MotherDuck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
Location: Lisbon
Workplace: onsite
About Spin.AI
Spin.AI is a SaaS security company headquartered in Palo Alto, CA, protecting organizations against SaaS ransomware, data loss, data leaks, risky third-party apps, and compliance gaps across their mission-critical SaaS applications.
SpinOne is an all-in-one SaaS security platform that brings together backup and disaster recovery, ransomware detection and response, data loss prevention (DLP), and SaaS security posture management (SSPM) for Google Workspace, Microsoft 365, Salesforce, and Slack. With the acquisitions of Revyz (backup and recovery for Atlassian Jira and Confluence) and DoControl (SaaS data loss prevention), Spin.AI continues to expand its coverage of the SaaS stack. More than 1,500 organizations worldwide trust Spin.AI to protect their data. Learn more
here
.
Position Summary:
We are looking for an experienced, technically strong, customer-obsessed Customer Support Engineer to support our European customers. You will be the first technical point of contact for IT administrators, security teams, and MSP partners, helping them get the most out of the Spin.AI platform—from onboarding and configuration to troubleshooting backups, restores, security alerts, and integrations.
This is a hands-on role for someone who enjoys solving complex problems, explaining technical concepts clearly, and building trust with customers. You will work closely with our Engineering, Product, Customer Success, and Sales teams, and your feedback will directly shape the product and our knowledge base.
This role is based in our Lisbon, Portugal office. You will work from the office during the week, and weekend work is done remotely. Hours follow European business hours, with some overlap with our US-based teams.
What You Will Do:
Provide technical support to customers and partners via email, chat, and video calls, meeting response and resolution SLAs.
Research, diagnose, and resolve issues across Spin.AI products, including backup and restore, ransomware protection, DLP, SSPM/app risk assessment.
Troubleshoot integrations with Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service accounts.
Guide new customers through onboarding, setup, and best-practice configuration.
Reproduce issues, gather logs and evidence, and escalate to Engineering with clear, well-documented tickets; follow through until resolution.
Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper recording and closure of all issues.
Write and maintain knowledge base articles, FAQs, and internal tech notes.
Act as the voice of the customer—share recurring issues, feature requests, and product feedback with Product and Engineering.
Partner with Customer Success and Account Management on adoption, renewals, and at-risk accounts, and flag expansion opportunities you spot in customer conversations.
Prepare timely reports on support trends and contribute ideas to improve support processes and tooling, including AI-assisted support.
What You Bring:
4+ years of experience in technical support, IT support, or a customer-facing engineering role, ideally at a B2B SaaS company, with a track record of owning complex technical escalations from start to finish.
Hands-on administration experience with Google Workspace and/or Microsoft 365 (Entra ID, Exchange Online, SharePoint, OneDrive, Teams).
Working understanding of SaaS and cloud concepts such as APIs, OAuth, SSO/SAML, user and permission models, and data retention.
Strong troubleshooting and problem-solving skills, with the ability to work through ambiguous issues methodically.
Excellent written and spoken English (C1 or higher) and the ability to explain technical topics to both technical and non-technical audiences.
Excellent client-facing skills, empathy, and a sense of ownership for the customer outcome.
Self-motivated and organized, able to work independently, both in the office and remotely on weekends, and prioritize multiple issues in a fast-paced setting.
Curiosity and willingness to learn the platform deeply in order to deliver fast, effective support.
Based in Lisbon, Portugal, or willing to relocate, and eligible to work in Portugal.
Nice to Have:
Experience with Salesforce, Slack, or Jira.
Background in cybersecurity, data protection, backup/recovery, or DLP.
Certifications such as Google Workspace Administrator or Microsoft 365 Administrator.
Scripting or technical tooling skills (e.g., PowerShell, Python, REST API tools like Postman).
Experience with Jira Service Management, Planhat, or similar support and CS tools.
Additional European languages (e.g., German, French, Spanish, Italian).
Experience supporting MSPs or channel partners
Room to Grow:
We invest in our people and want this role to be a launchpad. Depending on your strengths and interests, there is a clear path to grow into:
Customer Success Manager (CSM):
own a portfolio of customer relationships, drive adoption and retention, run business reviews, and work on renewals and expansions.
Solutions Engineer (SE):
partner with our Sales team on new business—running technical discovery, product demos, proofs of concept, and answering security questionnaires and RFPs.
Your deep product knowledge and customer experience from support give you a strong foundation for either path.
Benefits:
A dream team of highly motivated and talented people, with ambitious goals and challenges that require strong analytical and communication skills.
Competitive base salary + bonuses.
Office in Lisbon, Portugal, with remote work on weekends.
Medical insurance.
Clear career growth paths into Customer Success or Solutions Engineering.
Conferences, training, certifications, and other professional development opportunities.
Team-building events.
Employee Wellness Program
Unlimited PTO
Why Spin.AI?
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Location: Afton, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a hands-on technical professional who enjoys working directly with enterprise infrastructure and helping colleagues solve IT problems within Galaxy's Data Center team. At Galaxy’s Tier 4 AI data center in Afton, Texas, you will work closely with Site Reliability Engineering and Network Engineering to deploy and maintain high-density GPU compute and high-performance networking infrastructure. You are comfortable troubleshooting servers,
physical connectivity, Windows and macOS endpoints, and day-to-day employee technology issues. You follow documented procedures, communicate clearly, and are
eager to grow your networking, systems administration, and infrastructure engineering skills.
What You'll Do:
Site Reliability Engineer (SRE) works to execute infrastructure deployments, maintain server and network hardware, troubleshoot physical connectivity, and support data center reliability. It also serves as an on-site IT support resource for Windows and macOS devices, endpoint management, account administration, and general technical troubleshooting
.
Key Responsibilities:
Network Cabling & Connectivity
Install, label, route, and maintain copper and fiber optic cabling.
Troubleshoot physical connectivity involving cables, transceivers, patch panels,
and switch ports.
Perform basic copper and fiber connectivity testing using appropriate tools.
Assist Network Engineering with physical-layer troubleshooting, equipment installation, and connectivity changes.
Document cabling issues, port assignments, equipment connections, and rack elevations.
Escalate complex network issues with clear troubleshooting findings.
Onsite IT & End-User Support
Provide Tier 1 and basic Tier 2 support for hardware, software, operating systems, account access, and connectivity.
Provision, configure, deploy, troubleshoot, and maintain Windows and macOS laptops, desktops, and endpoint devices.
Assist with device enrollment, configuration, application deployment, and compliance through MDM platforms such as Microsoft Intune.
Support user accounts, password resets, access troubleshooting, and basic group management in Active Directory and Microsoft Entra ID.
Troubleshoot Microsoft 365 applications, including Outlook and Teams.
Support onboarding and offboarding, including device preparation, access, and equipment recovery.
Install and troubleshoot printers, peripherals, conference room equipment, and on-site technology.
Maintain device assignments, asset inventory, and endpoint lifecycle records.
Track, document, and resolve IT support requests through the ticketing system.
Infrastructure Reliability & Operational Support
Respond to infrastructure alerts, hardware failures, and onsite incidents under SRE and Network Engineering direction.
Perform routine equipment inspections and basic infrastructure health checks.
Assist incident investigations by gathering information and performing on-site diagnostics.
Follow change management, maintenance windows, and documented SOPs/MOPs.
Document completed work, troubleshooting, and infrastructure changes.
Collaborate with engineering teams and vendors to resolve technical issues.
Participate in scheduled maintenance, including occasional after-hours work.
What We’re Looking For:
1–3 years of experience in data center infrastructure, IT support, desktop support, or a related technical role.
Hands-on experience installing, cabling, maintaining, or troubleshooting physical servers, switches, or enterprise IT equipment.
Familiarity with racks, structured cabling, fiber optics, and basic data center hardware maintenance.
Experience supporting and troubleshooting Windows and macOS.
Familiarity with endpoint management or MDM solutions, preferably Microsoft Intune.
Basic experience with Active Directory and/or Entra ID user account and access management.
Understanding of IP addressing, Ethernet, DNS, DHCP, and basic connectivity troubleshooting.
Experience troubleshooting end-user hardware, software, and peripherals.
Familiarity with IT ticketing, technical documentation, and inventory management.
Ability to follow technical instructions and engineering direction accurately.
Strong communication, organization, collaboration, and problem-solving skills.
Bonus Points:
Experience in enterprise
and/
or colocation data centers.
Familiarity with enterprise server platforms.
Exposure to networking equipment.
Experience with fiber optics, transceivers,
and/
or high-speed links.
Experience with Intune enrollment, configuration profiles, compliance policies,
and/
or application deployment.
Experience with Microsoft 365 administration
and/
or endpoint security tools.
Basic familiarity with
Hypervisor virtualization, VM management, and self hosted enterprise storage.
Exposure to
cable certification, fiber testing,
and/
or network diagnostic tools.
Familiarity with infrastructure monitoring, asset management,
and/
or documentation platforms.
Basic PowerShell, Bash, or Python scripting experience.
Experience with employee onboarding, device lifecycle,
and/
or IT asset tracking.
Familiarity with IT change management and incident response.
OSHA 10-Hour or OSHA 30-Hour Outreach Training completion (construction or general industry); current training card preferred.
What We Offer:
Competitive base salary and discretionary bonus
Paid Time Off
Company-paid health and protective benefits for employees, partners, and other dependents
Company Paid Holidays (14)
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Headspace
Opportunities to learn about the Crypto industry
Free daily snacks and daily meals
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: New Jersey; New York; Connecticut
Workplace: remote
About the role:
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA.
Why Provectus
Frontier access
— Anthropic Preferred Partner: newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment.
You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged.
You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented.
Autonomous.
You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable.
Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack.
Craft & growth
— build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name.
We give you a stage:
Claude certification, conference talks, open-source contributions, published work under your own name.
Requirements:
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly.
Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits.
Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job.
Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses).
Nice to have
Containers and orchestration (Kubernetes/ECS) and CI/CD in production.
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What you’ll do:
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it.
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously.
You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it.
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare.
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice.
What We Offer:
Full-time.
On-site visits to client’s facilities and our office in NYC 1/week
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
No Visa sponsorship
We’re real:
A person reads your application.
We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team.
We may ask for a quick ID verification.
Fraudulent applications are common, and this protects real candidates.
You’ll meet the people you’d work with.
We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO.
How we hire:
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
4. Soft skills interview.
5. Offer discussion.
Location: San Francisco
Design Leader, Emerging Products (Asana Service Management & Command by Asana)
Asana Design is an inclusive and collaborative community of designers from diverse backgrounds dedicated to designing the future of teamwork
. We are looking for a hands-on Design Leader to shape two of our emerging products: Asana Service Management and Command by Asana
. In this 0→1 leadership role, you will thrive in early-stage ambiguity, partner closely with product, engineering, and research leadership to define the product design vision, and personally craft experiences that drive product-market fit
. You will also represent design in strategic forums with senior and executive leadership, driving outsized impact on compa
ny-level investments and roadmaps
.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on
Wednesdays
. Working from home on Fridays depends on the type of work you do and the teams with
which you partner
. If you're interviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Own the end-to-end design strategy and product vision across Asana Service Management and Command by Asana, driving directly toward product-market fit
.
Stay hands-on in the design craft, balancing speed and quality to determine when to iterate rapidly with prototypes and when to execute deep design investment
.
Integrate AI tools into the design workflow and champion thoughtful, human-centered, AI-powered product experiences.
Build, mentor, and lead a high-leverage, globally distributed product design team as these product spaces grow
.
Partner closely with Experience Research to deeply understand and validate problem spaces across target IT, HR, and developer personas
.
Establish design quality bars and scalable patterns suited for early-stage 0→1 products while maintaining alignment with Asana’s overall design system
.
Represent design in reviews and strategic discussions with senior leadership and executives, providing a clear point of view to guide company-level decisions
.
Collaborate cross-functionally with General Managers, Product Managers, and Engineering leads to align roadmaps with user needs
.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
Proven track record leading product design from 0→1, successfully navigating ambiguity to achieve product-market fit
.
Demonstrated experience hiring, coaching, and developing product design teams within fast-paced, evolving environments
.
Strong systems thinker with expertise in cross-functional collaboration alongside engineering, product management, and research
.
Credible communicator with experience presenting strategic design rationale, roadmap trade-offs, and product vision to
executive leadership
.
Fluency with emerging AI tools and techniques applied both to design workflows and product features
.
Familiarity or experience with service management workflows (e.g., ticketing, incident management, ITSM/ESM) or d
eveloper-facing products and platforms
.
At Asana,
we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission
. If you're interested in this role and don't meet every list
ed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recogniz
e you for the impact you have on our path to achieving our mission
. We believe that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why w
e check ourse
lves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $350,000 -$450,000
. The actual base salary will vary based on various factors, including market and individu
al qualifica
tions objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may
include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive.
We’re looking for a People Operations Process Transformation Lead to join our global team based out of London. This is a hybrid role. In this role, you’ll help us establish the operational foundation for HR across three global brands, streamlining workflows and preparing core processes for cutting-edge agentic AI.
Get to know our
People
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the People Services & Enablement team. We run HR operations across DoorDash, Wolt, and Deliveroo, focusing on delivering one unified service catalogue, one front door, and a simplified operating model. You will turn fragmented processes into scalable, AI-ready operations that return real capacity to the business.
Here’s what your day-to-day might look like:
Establish a unified catalogue and SOP library:
Create a single, cross-brand catalogue of all People Services activities with named owners, version control, and clear process mapping across Workday, Jira, and local tools.
Eliminate process waste and standardise:
Identify and cut redundant handoffs, rework, and unnecessary approvals before documenting standard operating procedures, ensuring we simplify before we automate.
Size, prioritise, and track capacity:
Implement a consistent T-shirt sizing framework (effort, complexity, risk) across all tasks to prioritise the operational backlog, plan team capacity, and measure FTE hours returned.
Lead the agile methodology for agentic AI:
Define intake, sprint frameworks, and definition-of-done standards to prepare SOPs and decision rules for AI agents, partnering with People Tech to launch priority automations.
Optimise case management workflows:
Design structured Jira workflows, auto-routing rules, and an AI case assistant to ensure seamless single-front-door intake, higher first-contact resolution, and strict SLA adherence.
Drive cross-functional transformation:
Partner closely with People Tech, Knowledge & Content, Payroll, and Centres of Excellence to seamlessly transition work into centralised services and measure tangible efficiency gains.
What You’ll Need to Thrive
Essential:
Significant experience in process improvement, operational excellence, or HR shared services transformation, ideally within a complex, multi-country organisation.
Demonstrated ability to catalogue, size, and simplify end-to-end processes, eliminating waste to deliver measurable gains in hours or cost.
Strong practical understanding of agile methodologies (e.g. kanban, sprint cycles, backlog management) applied to operational or tech-enabled teams.
Hands-on experience designing or governing AI-enabled and agentic workflows, including setting quality benchmarks and identifying critical human-in-the-loop checkpoints.
Proven ability to design ticketing and case management workflows (ideally in Jira) and influence cross-functional stakeholders across HR, technology, and compliance without direct authority.
Nice to have:
Hands-on experience configuring Jira Service Management or Workday.
Formal training or practical application in Lean, Six Sigma, or continuous improvement methodologies.
Experience writing prompt evaluations, structured decision trees, or knowledge architectures for LLM-powered tools.
Exposure to EMEA employment compliance, payroll handoffs, and operational change management.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote - Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Payroll Analyst II (Colombia and LATAM Payroll)
About the job
This position is needed to support Colombia and LATAM payroll operations.
Twilio is growing rapidly and seeking an experienced Payroll Analyst to support Colombia payroll operations. The person in this role will deliver first in class payroll service to our employees, ensure compliance, accuracy and timely delivery of payroll related tasks and support projects across a number of jurisdictions.
Responsibilities
In this role, you’ll:
Work directly with the payroll vendor on end-to-end Colombia payroll execution. Support the full-cycle, gross-to-net processing across regular cycles, off-cycle payments, final settlements (liquidaciones), and statutory benefit payouts (prima, cesantías, and intereses).
Ensure mandatory filings and timely remittances via PILA, electronic payroll reporting (Nómina Electrónica) to the DIAN, and monitor local labor legislation to maintain full regulatory alignment.
Resolve employee inquiries regarding deductions, withholdings, and benefits.
Partner with the accounting team during month-end close by delivering accurate gross-to-net payroll reports, accrual data, and variance explanations to assist with their audit reviews and journal entries.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3yrs+ of experience managing payroll processing for Colombia with working experience in accounting
Expertise in Colombian labor, tax, and social security regulations
Experience in Workday, UKG, or similar global payroll platforms
Experience with ServiceNow or similar ticketing systems
Excellent written, and verbal communication skills in English
Desired:
Experience with processing equity transactions.
Payroll processing in jurisdictions outside Colombia
Location
This role will be remote, and based in Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll lead the Applied AI team within the wider AI Centre of Excellence, setting technical direction and managing the engineers who build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues. You’ll work closely with business verticals, engineering, security and senior stakeholders to turn business priorities into a clear roadmap and measurable outcomes.
You’ll combine people management with hands-on technical leadership across applied and agentic AI workflows, SaaS services, integrations and data pipelines. You’ll guide architecture and delivery, develop the team’s capabilities and own relationships with third-party SaaS suppliers, ensuring our platforms are reliable, secure and deliver value for money.
The team sits within Business IT & AI Operations. You’ll provide the direction, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively, balancing new opportunities with service quality, cost and long-term maintainability.
Your day-to-day:
- Lead and line-manage Applied AI engineers, setting clear goals, providing regular feedback and coaching, supporting career development and managing performance. Help recruit and onboard new team members as the team grows.
- Set the team’s technical direction and delivery roadmap with business and technology stakeholders, prioritising work, allocating capacity and managing dependencies to deliver measurable business outcomes.
- Provide hands-on technical leadership for applied and agentic AI workflows, integrations and automation pipelines, guiding architecture, reviewing designs and code, and contributing to complex or high-impact engineering work.
- Set standards for building, testing and evaluating tool-using agents with Google ADK or similar frameworks, including safe tool access, human oversight and production readiness.
- Own operational performance across AI-enabled services and SaaS platforms, including service health, access, releases, usage and cost. Lead incident escalation and continuous improvement, with clear evaluation criteria and service measures.
- Own account management for third-party SaaS suppliers, acting as the primary relationship owner and running regular service and roadmap reviews. Hold suppliers accountable for agreed service levels, resolve escalations and coordinate their delivery with internal priorities.
- Manage the supplier and contract lifecycle with procurement, finance, legal and security, covering selection, onboarding, licensing, commercial negotiations, contractual obligations, renewals, notice dates and exit planning. Own spend management for the team’s SaaS and AI services, working with finance to forecast and manage costs against agreed budgets, explain variances and optimise licences and consumption. Track adoption, spend and value, and inform build-versus-buy decisions.
- Establish engineering and operational standards for secure change management, documentation, runbooks and governance. Communicate progress, risks and trade-offs clearly, and ensure services have clear ownership and support arrangements.
Your skillset:
- People & Delivery Leadership: Experience line-managing engineers, coaching and developing people, managing performance and leading delivery. Able to set direction, prioritise competing demands and build a collaborative, accountable team.
- SaaS Supplier & Account Management: Experience owning third-party supplier relationships, service reviews, escalations, licensing and renewals. Commercial judgement and the ability to work with procurement, finance, legal and security to improve service quality and value for money.
- SaaS Platform Ownership: Experience leading the administration and lifecycle management of cloud-based business systems, including configuration, user access, environments, integrations and releases.
- Applied AI & Technical Direction: Strong experience delivering applied and agentic AI workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Able to make architecture and build-versus-buy decisions, establish engineering standards and guide others. Familiarity with Google ADK or similar frameworks is desirable.
- Engineering & Integration: Strong hands-on engineering skills and experience designing and reviewing REST API, webhook and event-driven or scheduled integrations between SaaS platforms, AI services and backend systems.
- Operational & Stakeholder Leadership: Experience operating production services in cloud environments, preferably Google Cloud Platform, using CI/CD, observability, incident management and secure operational practices. Able to explain technical and commercial trade-offs, influence stakeholders and connect delivery to business outcomes.
The interview journey
- Intro with a member of the Talent Acquisition team - 30 mins
- 1st stage video interview with the hiring manager - 1 hour
- Applied AI technical leadership, team management and SaaS supplier management task
- Final stage with Director of Applied AI and senior stakeholders - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Vienna FC
Workplace: OnSite
In unseren hochmodernen Logistikzentren sorgt unser Operations-Team jeden Tag dafür, dass jede Bestellung fehlerfrei kommissioniert, verpackt und versendet wird. Damit setzen wir Maßstäbe in Effizienz, Sicherheit und Kundenzufriedenheit.
Als Area Manager – Lift steigst du direkt in unseren Talent Pipeline Accelerator ein. Das Programm richtet sich an herausragende Nachwuchsführungskräfte mit ausgeprägtem analytischem Denken und Durchhaltevermögen. In deinen ersten zwölf Monaten lernst du das operative Geschäft von Grund auf kennen, beseitigst gezielt Ineffizienzen an deinem Standort und bereitest dich darauf vor, schnell in länderübergreifende Führungsrollen aufzusteigen.
Was wir dir bieten
- Einstiegsgehalt ab 3.930 € brutto pro Monat (14 Gehälter pro Jahr)
- 3 zusätzliche Gurkerl-Urlaubstage
- 4 € Essenszuschuss pro Arbeitstag für die Kantine
- Gurkerl Xtra-Konto sowie 10 % Rabatt in Form von Gurkerl-Guthaben (Cashback)
- Attraktive Vergünstigungen über Corporate Benefits (Fitness, Reisen, Tickets, Shopping und vieles mehr)
- Persönliches Mentoring durch eine erfahrene Führungskraft
- Ein dynamisches Umfeld bei einem der am schnellsten wachsenden E-Grocery-Unternehmen Europas
- Kurze Wege und flache Hierarchien, damit du deine Ideen ohne Bürokratie umsetzen kannst
Was diese Rolle besonders macht
- Beschleunigte Karriere: Statt der üblichen sechs bis acht Jahre erreichst du das Senior Operations Management in 24 bis 36 Monaten.
- Klare Perspektive: Nach zwölf Monaten ist der Schritt zum Operations Manager vorgesehen, mit dem Ziel, anschließend ins Senior Leadership aufzusteigen.
- Mentoring auf Führungsebene: Eine erfahrene Führungskraft (FC Manager oder Director) begleitet dich in monatlichen Gesprächen zu Strategie und Karriere.
- Starkes Netzwerk: Du bist Teil einer sorgfältig ausgewählten, internationalen Gruppe von High Potentials aus Tschechien und der DACH-Region.
- Echter Gestaltungsspielraum: Du setzt wichtige Standortprojekte eigenverantwortlich um und bringst gute Ideen ohne lange Entscheidungswege direkt in die Praxis.
Deine Aufgaben
- Operative Steuerung: Du leitest die Abläufe über alle Schichten hinweg und stellst sicher, dass unsere Ziele bei Sicherheit, Qualität, Pünktlichkeit und Kosten pro Bestellung erreicht werden.
- Prozessoptimierung: Du verantwortest ein eigenes Verbesserungsprojekt an deinem Standort, beseitigst systematisch Fehlerquellen und machst komplexe Fulfillment-Prozesse effizienter.
- Führung und Teamkultur: Du führst und motivierst Mitarbeitende und Teamleiter vor Ort und förderst eine Kultur aus Eigenverantwortung, Arbeitssicherheit und Zusammenhalt.
- Datenbasierte Entscheidungen: Gemeinsam mit unseren Fachbereichen (Safety, OpEx, HR, IT, Maintenance, Finance) analysierst du Daten und leitest konkrete Maßnahmen ab.
- Business Reviews: Du unterstützt die Standortleitung bei der Personal- und Einsatzplanung, der Gestaltung von Prozessen und der Vorbereitung der wöchentlichen Business Reviews.
Was du mitbringst
- Studium: Ein abgeschlossenes Hochschulstudium (Bachelor, Master oder MBA)
- Führungserfahrung: Mindestens ein Jahr, idealerweise in Logistik, Produktion, Einzelhandel, Operations oder bei der Bundeswehr
- Analytische Stärke: Du durchdringst komplexe Daten, erkennst die Ursachen von Ineffizienzen und setzt pragmatische Lösungen um.
- Kommunikationsstärke: Du begeisterst große Teams auch in einem schnellen, dynamischen Umfeld.
- Hands-on-Mentalität: Du triffst auch unter Zeitdruck und bei Unsicherheit durchdachte Entscheidungen.
- Flexibilität: Du bist bereit zur Schichtarbeit (auch am Wochenende) direkt vor Ort sowie zu gelegentlichen Reisen an andere Standorte.
- Englisch: Verhandlungssicher in Wort und Schrift
#LI-FK1
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- AI Solutions Engineer
- Location: Espoo, Finland
- Department: Business Applications
- Reports to: AI Platform Lead / Head of Business Applications
- Employment type: Permanent
- Workplace model: Hybrid / Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
The Business Applications team focuses on high-impact internal use cases to help the company grow, building internal solutions and facilitating new processes as we scale our data infrastructure, tooling, and operations. As an AI Solutions Engineer, you bridge the gap between rapid AI-assisted product delivery and scalable, governed platform engineering. You will spend roughly 50% of your time taking high-value internal use cases from business needs to reliable, production-grade applications, and 50% of your time collaborating with the AI Platform Lead on our shared internal applications platform, DevOps workflows, and governance guardrails. You think ahead: instead of solving problems with brittle one-off fixes, you turn recurring needs into clean, reusable platform capabilities and help guide our Junior AI Solutions Engineers to do the same.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
BUILD AND SHIP INTERNAL APPLICATIONS & AI-ENABLED SOLUTIONS (~50%)
- Partner directly with stakeholders across the business to translate operational bottlenecks into clear technical designs and working, scalable applications.
- Build, iterate on, and productionize full-stack internal applications and automations (primarily Python/FastAPI, TypeScript/React, and PostgreSQL) using modern AI-first coding workflows (Cursor, Claude Code) and LLM APIs where they add real value.
- Design and maintain reliable, governed integrations with core enterprise systems and data sources (e.g., HiBob/HRIS, Salesforce, Databricks, Slack, Jira, Google Workspace, Okta).
- Own the full lifecycle of the solutions you build. All the way from rapid prototyping and stakeholder validation to production rollout, documentation, and long-term maintainability.
COLLABORATE ON THE INTERNAL TOOLS PLATFORM, DEVOPS & GOVERNANCE (~50%)
- Collaborate with the AI Platform Lead to develop, operate, and scale our AWS-based internal applications platform (ECS/Fargate, Aurora PostgreSQL, ALB/CloudFront, ECR, Secrets Manager, EventBridge) managed via Terraform.
- Build for scale rather than one-offs: when an application needs a new integration pattern, infrastructure capability, or deployment workflow, design it as a reusable, self-service platform pattern that benefits the entire fleet of internal apps.
- Maintain and improve GitHub Actions CI/CD pipelines (OIDC, automated security and IaC scanning, plan/apply workflows) and shared platform libraries (authentication, IAM database access, service-to-service communication).
- Uphold strong governance, security-by-default, and auditability across the platform by ensuring strict access controls, clear audit trails for sensitive data access and write-backs, least-privilege IAM, and traceable change management.
- Help triage and resolve platform-level operational issues, including deployment pipelines, container health, database migrations, network/egress rules, and observability/log forwarding (Splunk, CloudWatch).
ELEVATE TEAM ENGINEERING QUALITY & UNBLOCK DELIVERY
- Act as a day-to-day technical sounding board and mentor for the Junior AI Solutions Engineers on the team by reviewing PRs, guiding data modeling and API design, and helping troubleshoot tricky deployment or integration issues.
- Contribute to shared templates, runbooks, and architecture decision records (ADRs) so the team moves fast without accumulating technical or security debt.
WHAT WE’RE LOOKING FOR
Must haves:
- 4–6 years of hands-on experience in software engineering, full-stack development, or platform/DevOps engineering, with a track record of shipping and operating production web applications end to end.
- Systems and platform mindset: you naturally look past the immediate ticket to see how a solution will behave across 30+ apps in a year's time, and you strongly prefer reusable patterns, clean abstractions, and automation over ad-hoc, one-off workarounds.
- Strong appreciation for governance, security, and auditability: comfortable working in an environment where data isolation, least-privilege access, approval gates, and verifiable audit trails are non-negotiable.
- Strong proficiency in Python (e.g., FastAPI) and/or TypeScript/React, plus solid relational database skills (PostgreSQL, schema isolation, migrations).
- Practical Cloud & DevOps experience on AWS (e.g., ECS/Fargate or containers, IAM, networking/ALB, RDS/Aurora) and Infrastructure as Code (Terraform).
- Hands-on experience with CI/CD pipelines (GitHub Actions, Docker, automated testing and security checks) and AI-assisted engineering tools (Cursor, Claude Code) plus practical LLM API integration.
- Pragmatic communicator: comfortable working directly with business stakeholders to scope ambiguous problems, while holding a high bar for engineering quality under the hood.
Nice to haves:
- Experience integrating with enterprise systems and APIs such as HRIS/ATS (HiBob, Ashby), CRM (Salesforce), data platforms (Databricks), or Slack/GitHub Apps.
- Hands-on familiarity with security and compliance controls in cloud environments (OIDC/OAuth2, IAM database authentication, KMS encryption, Checkov/IaC scanning, Splunk/audit logging).
- Prior experience mentoring junior engineers and reviewing code/architecture on a fast-moving team.
APPLICATION PROCESS
- Introductory call with TA
- Hiring Manager Interview
- Technical & Platform case interview
- Skip level interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: München, Germany
Workplace: Hybrid
At Knuspr, Finance is not a back-office function. It’s a core driver of how we make decisions, run smarter operations, and scale sustainably.
As a Finance Business Partner, you will act as a critical co-pilot to our Operations (Fulfilment Centres) and Commercial leadership. This is a hands-on, high-exposure role where you will be embedded directly in the day-to-day business—turning financial data and operational metrics into actionable decisions that directly influence our profitability and growth.
WHY THIS ROLE IS EXCITING
- Direct business impact: Your insights, business cases, and analysis will directly shape operational efficiency, commercial initiatives, and unit economics.
- True business partnering: You won't just report numbers after month-end; you’ll work side-by-side with Operations and Commercial Directors to challenge how things are done and drive change.
- Speed and autonomy: We move fast and avoid rigid corporate red tape—good ideas and viable solutions get tested and implemented quickly without layers of approval.
- Cross-functional visibility: You will act as the key bridge connecting finance, logistics, commercial strategy, and leadership across the business.
- Dynamic scale: You will solve real operational and systemic challenges in a fast-paced, high-volume e-commerce environment.
WHAT YOU WILL OWN AND DELIVER
- Partner with leadership: Serve as the trusted finance partner for Operations and Commercial Directors, challenging existing setups and advising on strategic and operational decisions.
- Drive performance analysis: Deliver ad-hoc deep dives, scenario modelling, and business cases to evaluate new projects, operational investments, and commercial opportunities.
- Identify efficiencies: Spot operational bottlenecks, cost drivers, and financial risks across our fulfilment network and commercial operations, proposing concrete solutions to fix them.
- Financial planning & reviews: Collaborate closely on budgeting, rolling forecasts, monthly financial performance reviews, and audit support.
- Process & system improvements: Actively participate in developing internal financial tools, automating reporting, and establishing scalable internal controls that support rapid growth.
WHAT WE ARE LOOKING FOR
- Proven finance background: Solid experience as a Senior Controller, Financial Analyst, or Finance Business Partner, ideally in a fast-paced, operational, or retail/e-commerce environment.
- Commercial mindset: Strong grasp of business economics and core accounting principles, with the ability to translate complex financial data into practical operational insights.
- Stakeholder management: Demonstrated ability to communicate effectively, build trust, and constructively challenge non-finance stakeholders and directors.
- Hands-on analytical skills: Advanced Excel proficiency (complex formulas, PivotTables, data manipulation) and comfortable working directly with large datasets.
- Ownership and initiative: A proactive, solutions-oriented approach with the confidence to dive deep into details and take accountability for outcomes.
- Languages: Working proficiency in English (communicative level for business reporting and collaboration).
WHAT WE OFFER
- Unlimited Vacation: Unlimited vacation days for a balanced work-life balance
- Tax-Free Benefits: Monthly vouchers of €45 tax-free (via become.1)
- Remote Allowance: €20 monthly allowance towards internet costs
- Exclusive Shopping Perk: Knuspr Xtra account with 10% cashback in the form of Knuspr Credits
- Corporate Discounts: Great discounts via CorporateBenefits (fitness, travel, tickets, shopping, and much more)
- Culture & community – A collaborative, informal team that pulls together, alongside legendary company events and an open-feedback environment.
#LI-FK1
Location: Poland; Portugal; Spain
Workplace: remote
We are looking for an experienced Network Security Engineer to join the Cybersecurity team and help maintain and improve network security across enterprise, on-premises, hybrid, and cloud environments. The primary focus of this role is to provide overnight coverage for the US team, handle production issues and critical incidents, and support day-to-day network security operations. The ideal candidate is a seasoned engineer with strong hands-on Palo Alto experience, excellent troubleshooting skills, and the ability to work independently in a production environment. This role offers opportunities to expand into security analytics, cloud security, AI security, and broader cybersecurity projects over time. Measures of Success Provides reliable overnight network security coverage for the US team. Responds effectively to P1 incidents, production issues, and security-related requests. Maintains and improves network security controls and firewall policies. Resolves tickets efficiently and minimizes operational disruption. Works independently with minimal onboarding and training requirements. Contributes to security projects and broader cybersecurity initiatives over time.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we are on a mission to unlock human performance and extend healthspan. The security organization supports this mission by protecting the systems, data, and infrastructure that power the platform and enable trusted member experiences.
WHOOP is seeking a Security Analyst to support day-to-day security operations and maintain operational visibility across the security environment. This role works closely with the internal security team and external security partners to investigate alerts, coordinate response activities, and ensure security issues are triaged and addressed efficiently.
The ideal candidate combines strong analytical skills with operational discipline and enjoys working across security and engineering teams to investigate potential threats and improve security processes.
RESPONSIBILITIES
- Triage and investigate security alerts originating from internal security tooling as well as those escalated by external security monitoring partners.
- Monitor and manage the internal security operations ticket queue, ensuring alerts and investigations are prioritized, tracked, and resolved in a timely manner.
- Assist with investigation of security events across endpoint, identity, cloud, and SaaS platforms.
- Support incident response activities including investigation, containment coordination, documentation, and post-incident analysis.
- Respond to external threat intelligence and digital risk alerts related to potential brand abuse, impersonation, or exposed credentials.
- Collaborate with security engineering teams and external security partners to improve detection coverage and reduce false positives.
- Help identify gaps in logging, telemetry, or investigation workflows across security platforms.
- Assist with threat hunting and security investigations using data from SIEM and other security tools.
- Support vulnerability management workflows by assisting with triage, prioritization, and tracking of remediation activities.
- Own and manage the security operations queue while serving as a central intake point for security questions, alerts, and reports across the organization, ensuring items are triaged, prioritized, and driven through investigation or resolution.
- Operate the organization’s phishing simulation program to reduce susceptibility to social engineering threats, including managing phishing campaigns and coordinating targeted remediation training for users with repeated failures.
- Identify opportunities to improve security operations through process improvements, automation, and responsible use of AI to streamline investigation, triage, and reporting workflows.
- Maintain documentation for incident response procedures, investigation workflows, and operational playbooks.
- Participate in the security team’s on-call rotation to support investigation and response activities when needed.
QUALIFICATIONS
- 3+ years of experience in security operations, incident response, threat detection, or a related cybersecurity role.
- Experience investigating security alerts or suspicious activity across environments such as endpoint, identity, cloud, or SaaS systems.
- Experience triaging and managing security investigation workflows, including ticket queues or incident tracking systems.
- Familiarity with SIEM platforms, log analysis, and security monitoring tools.
- Understanding of common attacker techniques and frameworks such as MITRE ATT&CK.
- Experience working with security tools such as EDR platforms, identity systems, cloud logging platforms, or similar technologies.
- Familiarity with modern AI-enabled tools used in enterprise environments and an understanding of risks associated.
- Experience improving security operations through automation, scripting, or responsible use of AI to increase operational efficiency.
- Strong analytical and investigative skills with the ability to evaluate security events and determine potential impact.
- Ability to coordinate investigations across multiple teams and communicate findings clearly to technical and non-technical stakeholders.
- Strong written documentation skills for incident records, investigation notes, and operational procedures.
- Relevant security certifications such as Security+, CySA+, SSCP, GSEC, or GCIH are a plus.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $70,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
УдалённоRomania; Argentina; Turkey; Slovenia; Albania; Moldova
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Jakarta, Indonesia; Able to work independently and with a Europe-based team, requiring daily working hours overlap with the European time zone (CET), reporting into Berlin
ГибридSan Francisco; Seattle; New York City
ОфисLisbon
Afton, Texas
United Kingdom - Remote
УдалённоseniorNew Jersey; New York; Connecticut
San Francisco
leadLondon, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоRemote - Mexico
ГибридleadLondon
ОфисГермания; Mobilität & Relocation: Du bringst eine uneingeschränkte Umzugsbereitschaft während des Programms innerhalb von Deutschland, Österreich und Tschechien mit
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