Вакансии

Location: Warsaw, Poland Introduction Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability. The Department The Finance System Team plays a significant role in the operational success of Dentons. We look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not always essential and we seek people who relish opportunities to excel, grow and share in our success. We want to give everyone the opportunity to develop their potential fully and, therefore, provide support, training, and encouragement to members of staff at all levels. The Role Dentons is recruiting a Finance Systems Analyst on an 18-month fixed-term contract. The individual will have responsibility for providing technical support, system analysis and administration, and championing system best practice for the firm's financial systems which include Elite 3E, Intapp Time and Emburse expense management solutions. The firm has recently implemented a new Practice Management System after a multi-year programme and the role is instrumental in maximizing return on that investment. The successful candidate must have: 4+ years' experience working within a Finance, IT or professional services technical support team strong organizational skills with the ability to manage and prioritise multiple activities Demonstrated the ability to work in a support model (technical and/or business) with a proven track record supporting business-critical applications Skilled in identifying and implementing innovation and improvements in service delivery Excellent skills in working with business, technical teams and external vendors and developing strong stakeholder relationships Excellent documentation skills. Requirements Role Responsibilities Daily monitoring and data integrity checks for the suite of financial systems System administration and support for other financial systems including Elite 3E, Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration. Handling missing time queries from both Legal Service and Business Service colleagues Administering system access control and configuring system security Proactively respond to queries and requests via email, telephone, and Fresh Helpdesk ITSM Undertaking system Month End process as part of a rostered team Support with the development of system and process enhancements and upgrades Support with a variety of testing activity to ensure quality control Liaising with software vendor and managing escalation of issues and working with them where required. Effective and timely status reports to line management Assist with process documentation and instructions to ensure compliance and best practice Experience, Skills & Knowledge Essential: Strong Elite 3E experience and knowledge Highly collaborative and able to work with teams and users across offices Excellent communication skills; Meticulous attention to detail Strong analytical skills Excellent organisational and project management skills Demonstrate 'can do' attitude to problem solving Aptitude for absorbing information quickly Willingness to develop new skills in wide range of technology Good understanding of Microsoft Office suite Customer focused, flexible, results driven and used to operating in a period of change Able to thrive working under pressure and multi-task Ability to work in global environment with wide variety of people and projects in a collective and collaborative manner Desirable: Experience of IT and Finance operations and strong knowledge and experience in IT/Finance practices Experience with financial and system related audits Advanced Microsoft Excel skills for data manipulation and management Experience with Microsoft SQL (T-SQL) or OQL highly advantageous Understanding of databases, servers and system infrastructure beneficial Experience managing or being involved with full life cycle projects beneficial Experience in post-system transition activities and support Process design, implementation, and optimisation Collaboration with developers and technical teams Strong business partnering with stakeholders Benefits Private medical healthcare provided by Medicover MultiSport card Benefit Cafeteria system Option to join a private insurance plan An additional day off for your birthday Tailored learning & development opportunities Hybrid work model with a modern office in Warsaw city center

Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team as an AI Outcome Manager in a high-impact role driving AI adoption across our Financial Services segment. As an AI Outcome Manager for FSI, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning Banking, Insurance, Asset & Wealth Management, and Data Providers  — helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and API. You'll work with organizations across diverse sub-segments that are transforming their businesses with AI technology. Developing genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. Responsibilities: Build trusting, strategic relationships with key customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of the customer and their industry vertical to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales to discover new applications for Claude across different departments, teams, and workflows Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic Develop scalable engagement strategies and playbooks for your Industry portfolio, balancing high-touch strategic accounts with efficient coverage models to maximize impact across all customers You may be a good fit if you have: 6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering Experience working with enterprises in Financial Services Deep understanding of FSI regulatory, risk, and compliance needs Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Passion for AI and interest in responsible development of advanced systems A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality—you're a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 — $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You'll Be Doing Manage the day-to-day operations of the customer service team, continuously improving service quality, customer experience, and team efficiency. Monitor and analyze key customer service metrics, identify issues and root causes through data, and develop and drive improvement plans. Independently conduct data analysis, prepare business reports, and perform regular reviews to support team decision-making. Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows. Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools. Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery. 岗位职责: 负责客服团队日常运营管理，持续提升服务质量、用户体验及团队效率 关注并分析客服核心数据，通过数据发现问题、定位原因，并制定和推动改善方案 独立完成客服相关数据分析、业务报告及阶段性复盘，为团队决策提供支持 主动运用 AI 提升工作效率，包括数据分析、报告生成、信息处理及简单任务/工作流搭建 持续优化客服流程、SOP、知识库及相关效率工具 协同产品、运营、技术等团队解决业务问题，推动项目高质量、按时交付 What We Look For In You Strong Judgment & Problem-Solving: Demonstrate strong comprehension and judgment, with the ability to quickly identify the core of a problem. Able to make sound assumptions based on experience, determine a reasonable path forward, and make high-quality decisions even when facing unfamiliar situations or incomplete information. Hungry & Strong Drive: Demonstrate strong curiosity and a solution-oriented mindset, with a habit of digging into the “Why” behind problems. Proactively seek better solutions, mobilize resources across teams, drive issues through to resolution, and take ownership of results. Bilingual proficiency in Mandarin and English as working languages: Able to communicate effectively in both written and spoken Mandarin and English, participate in bilingual meetings and work presentations, and regularly engage with Mandarin-speaking clients and stakeholders to ensure clear and effective communication. Data Analysis: Proficient in Excel and other data tools , with the ability to independently perform data analysis, prepare reports, identify issues, and generate actionable business insights. Practical AI Skills: Have proven experience using AI to improve work efficiency. Able to effectively use AI for data analysis, reporting, information summarization, and building simple AI-powered tasks or workflows. Relevant experience in customer service, customer experience, or customer service operations, with solid team management experience. Strong ownership, self-motivation, and a growth mindset, with a willingness to continuously learn, innovate, and improve. 任职要求: 认知判断力强: 具备敏锐的理解和认知能力，能够快速抓住问题本质；面对未知或信息不完整的情况，能够结合经验进行预判，找到合理路径并做出高质量判断 进取心 & 推动力强: 有强烈的求知求解欲，习惯深入理解事情背后的 Why；面对困难能够主动寻找更优解，积极协调团队内外资源，持续推动问题解决并对结果负责 中英双语可作为工作语言： 能够进行中英文书面及口头沟通，参与中英文会议及工作汇报；工作中需频繁对接中文客户及利益相关方，确保沟通准确、高效 具备数据分析能力: 熟练使用 Excel 等数据工具，能够独立完成数据统计、分析及报告，并从数据中发现问题、形成业务洞察 具备实际 AI 应用能力: 有真实的 AI 提效案例，能够熟练使用 AI 辅助数据分析、数据报告、信息总结等工作，并能搭建简单的 AI 任务或工作流 具备客服、客户体验或客服运营相关工作经验，有一定团队管理经验 具备较强的责任感、自驱力和成长意愿，愿意持续学习、创新和自我迭代 Benefits & Perks: Competitive remuneration package (Base Salary + Yearly Bonuses) Meal allowance Unlimited transport allowance (T&C apply) Monthly team building Fitness & wellness benefits per annum Convenient workplace (5 minutes walk from MRT TRX) Insurance coverage for employees & dependants Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed Employee engagement, recognition and appreciation program Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations #LI-Onsite #LI-JC3 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Philippines Service Desk Technician Our client is a leading provider of Information Technology services and solutions to small and medium sized organizations in the US. Responsibilities include: Managing IT tickets via ConnectWise Manage. Creating and decommissioning user accounts and PCs. Troubleshooting printer, email, and hardware/software issues. Coordinating with vendors (HP, Dell) when needed. Ensuring clear documentation of troubleshooting steps in the ticketing system. Strong communication skills are required as the candidate will use Teams messaging to coordinate with internal teams and escalate issues. Answering calls and emails from customers and logging their queries into the ticketing system. Diagnosing and resolving technical issues related to hardware, software, and network connectivity. Escalating complex issues to other IT teams when necessary. Troubleshooting problems remotely using remote desktop software. Providing basic training and support to users on commonly used applications and software. Maintaining and updating technical documentation and knowledge base articles. Candidate Experience Requirements: Open to FRESH GRADUATES with a Degree in Computer Science/ Information Technology OR 2–3 years of experience in technical support or IT helpdesk. Qualifications: Willingness to work flexible hours, including evenings (7PM PST to 7AM PST) and weekends as required. Preferred: CompTIA A+ Certifications Microsoft Certification(s) Net+ Certification ConnectWise Experience MSP Experience

Задачи: — Проектирование и реализация новых Go-сервисов для распила монолита — Оптимизация нагрузки и потребления ресурсов существующих сервисов — Переход на современные open-source базы данных — Повышение надёжности ВКонтакте — Примеры конкретных задач: сервис статистики для авторов, единый сервис лайков и реакций, единый сервис комментариев Требования: — Уверенное владение Go — Опыт работы с высоконагруженными сервисами и проектирования отказоустойчивых решений — Опыт работы с несколькими популярными open-source решениями: PostgreSQL, MongoDB, Redis, Cassandra, ClickHouse, Kafka или аналогами — Опыт управления командой разработки от года — Опыт выстраивания процессов разработки Будет плюсом: — Знание PHP — Опыт оптимизации вычислений и хранения данных — Опыт работы с YTsaurus

Location: Limassol, Cyprus Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire an English and Russian Speaking Client Services Officer to join our Client Services team! About Tickmill. Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options). Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide. Our culture is built on trust, transparency, and high standards.  We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields. Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can. We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth. Join the Tigers! What the job looks like? The Client Services Officer will have the opportunity to: Handle client inquiries promptly and professionally via live chat, email, and phone in English. Act as the main liaison between clients and internal departments, ensuring timely resolution of issues. Assist clients with verification and KYC procedures in line with regulatory and internal requirements, while providing accurate information on account management, execution queries, and platform functionality. Troubleshoot technical issues such as login problems and platform navigation, and guide clients in using available tools and resources to improve their trading experience. Proactively engage clients to minimize churn by delivering personalized support, reactivating dormant accounts, and contributing to client retention through consistent follow-up and tailored solutions. Participate on Expos What will you need to be able to do the job? At least 1 year of experience in a Customer Support or Sales role within a regulated financial services company. Fluent in English and Russian, both written and spoken. College or University degree. Strong attention to detail, organizational, and communication skills. Good knowledge of Microsoft Office applications. High level of professionalism, strong work ethic, self-motivation, and team spirit. Positive, can-do attitude. Flexibility to work on public holidays. Availability to work the morning shift (09:00–18:00). Will be considered as an advantage: Any additional language will be considered as an advantage. Deep understanding and experience with financial products and ETDs such as Futures & Options. By joining us, you can expect: Unique Opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience. Opportunities to learn and grow through our “Employee Training & Development program”. Birthday and Loyalty benefits. What to expect from our recruitment process: First interview with hiring managers or an HR call Task assessment Final interview with top management Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis

Location: Jeddah, Saudi Arabia Eram Talent, a leading talent acquisition company, is seeking an experienced Hospitality & Retail Services Coordinator. The Hospitality & Retail Coordinator supports the effective coordination and execution of daily operations across hospitality, retail, and catering services. This role involves managing service quality, ensuring compliance with safety and contractual standards, and enhancing customer satisfaction. The coordinator works closely with service providers, internal teams, and stakeholders to deliver seamless operations and implement service improvements. Coordinate daily operations for hospitality, retail, and catering services to ensure seamless service delivery. Support the execution of marketing and promotional strategies for retail outlets and catering services. Assist in developing and implementing plans for retail merchandising, catering menus, and service enhancements. Liaise with service providers to maintain high standards in hospitality, retail, and catering operations. Monitor compliance with health, safety, and hygiene standards across all service areas. Assist in preparing and managing service contracts and lease agreements for retail and catering vendors. Organize and support community events, pop-up shops, and catering services to enrich the KAUST experience. Conduct regular inspections of retail, hospitality, and catering facilities to ensure quality and compliance. Gather and analyze customer feedback to identify areas for improvement. Coordinate retail and catering services for the university. Manage inventory tracking and stock level optimization for retail and catering supplies. Assist in budget monitoring and cost control for hospitality, retail, and catering operations. Provide operational support for future retail and hospitality developments. Requirements Bachelor’s degree in Hospitality Management, Business Administration, Retail Management, or related field. Minimum of 3-5 years of relevant operational experience in hospitality, retail, or catering industries with experience in HSE. Strong organizational and multitasking abilities. Proficiency in Microsoft Office and service management systems. Excellent communication skills in Arabic and English (spoken and written). Customer service orientation with the ability to collaborate across teams. Problem-solving skills and adaptability in dynamic environments. Financial and contract management understanding.

Задачи: — Управление планом и сроками доставки инициатив SDK, релизов и обновлений документации; — Поддержание актуальной карты зависимостей между DevRel, Engineering, Analytics и Marketing, выявление и эскалация рисков и блокеров; — Координация готовности к запуску каждого релиза или крупного обновления SDK; — Отслеживание прогресса в Jira и поддержание статуса доставки в актуальном состоянии; — Ведение живого обзора доставки и проведение еженедельных обзоров исполнения; — Отслеживание метрик доставки и операционных метрик, выявление проблем на протяжении пути разработчика. — Подготовка и проведение регулярных программных встреч, рассылка повесток, фиксация и контроль выполнения задач; — Публикация регулярных обновлений статуса с информацией о прогрессе, предстоящих релизах и активных блокерах; — Выступление основным контактным лицом для координации между командами; — Ведение документации в Confluence по процессам, журналам решений и инструкциям по запуску. — Управление и постоянное улучшение процесса приема и отслеживания запросов, связанных с SDK, сбор обратной связи от продуктовых и DevRel команд, маршрутизация задач, мониторинг прогресса; — Проведение регулярных синхронизаций с ключевыми контактами из DevRel, Engineering, Analytics и Marketing, решение или эскалация блокеров; — Координация инициатив по взаимодействию и повторному вовлечению SDK-мерчантов; — Выявление повторяющейся обратной связи и метрик доставки/операций для информирования Product Lead о приоритетах. Требования: — 2–4+ года опыта в координации доставки/проектов, желательно в B2B, SaaS или платформах для разработчиков; — Владение Jira и Confluence для отслеживания, отчетности и документации; — Сильные организационные навыки для управления несколькими рабочими потоками и согласования кросс-функциональных команд; — Базовое понимание SDK/APIs и рабочих процессов интеграции разработчиков; — Сильные навыки сотрудничества и коммуникации с техническими командами и бизнес-стейкхолдерами; — Умение работать самостоятельно, управлять конкурирующими приоритетами и проактивно выявлять и эскалировать проблемы; — Ориентированность на данные для отслеживания прогресса и выявления узких мест; — Свободное владение английским языком (письменно и устно). Плюсы: — Знакомство с экосистемами мобильных приложений (iOS/Android) и распространением SDK; — Опыт работы с документацией для разработчиков или процессами онбординга; — Знакомство с моделями роста self-service/PLG; — Опыт работы с распределенными командами, ориентированными на асинхронное взаимодействие и разные часовые пояса.

Location: Bucharest, Romania Blue Projects — MEP Project Engineer – Building Services (Project Site 70–100 km from Bucharest) Blue Projects’ Project Delivery & Engineering team is looking for a MEP Project Engineer – Building Services to join our team in Project Site (70–100 km from Bucharest). About Blue Projects Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality. With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.” Deliver here. Grow here. Role Overview We are seeking a skilled and motivated MEP Project Engineer – Building Services to support construction activities for industrial projects. The role focuses on on-site engineering oversight, construction quality assurance, MEP coordination, and ensuring full compliance with technical standards and safety requirements. Daily commute or relocation to the project site (70–100 km from Bucharest) is mandatory. Job Description • Ensure compliance with legal regulations and confidentiality standards. • Inspect contractor work to verify alignment with plans, specifications, and quality requirements. • Maintain daily field reports and quality assurance documentation. • Monitor non-conforming work and track corrective actions. • Review and validate method statements, material submissions, and execution plans. • Oversee site health and safety compliance and report non-conformities. • Support project planning, scheduling, and resource coordination. • Assist with progress tracking, reporting, and communication with clients. • Conduct risk assessments and verify fire safety systems. • Work with clients to resolve project-related issues in a timely manner. Qualifications • Bachelor’s or Master’s degree in Building Services Engineering. • Minimum 3 years of experience in on-site construction; industrial project exposure is a plus. • Strong technical understanding of construction quality assurance, inspections, and local regulations. • Proven MEP design coordination experience (minimum 2 years preferred). • Strong communication, organizational, and leadership capabilities. • Proficiency in Microsoft Office and relevant project tools. • Willingness to travel or relocate within Romania and internationally is a must. • Ability to coordinate multidisciplinary teams effectively. Additional Information Career growth & well being At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program. Benefits (country specific) Business health insurance coverage, access to sports and relaxation services, and performance based annual bonus; role appropriate equipment such as laptop, mobile phone, and data plan. Global mobility Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements. Our culture We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset. Inclusion & Equal Opportunity Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers. GDPR & confidentiality By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially. ________________________________________ About Blue Projects Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity. ________________________________________ How to apply Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As an Platform Engineer at OnePay, you will build the core platform services and developer frameworks that power large-scale, distributed systems and enable the next generation of intelligent, agent-driven applications. WHAT YOU’LL DO - Design and operate platform-oriented core services that support high-scale distributed systems across OnePay’s product ecosystem - Architect, build, and manage Kafka-based event streaming systems that power real-time data flows and mission-critical financial workflows - Develop internal developer tooling and shared infrastructure that improve velocity, reliability, and observability across engineering teams - Build and evolve frameworks that support the construction and orchestration of agentic applications, enabling intelligent, automated workflows across products - Partner closely with engineering, data, and AI teams to solve complex distributed computing challenges in a secure, cloud-native AWS environment YOU BRING - 7+ years of experience in software engineering within fintech, cloud infrastructure, or large-scale distributed systems environments - Strong hands-on experience designing, operating, and scaling Kafka-based event-driven architectures - Deep expertise in distributed systems, asynchronous processing, and high-availability platform services - Production experience in AWS cloud environments and building cloud-native infrastructure - Experience building developer platforms, internal tooling, or frameworks that enable other engineers to move faster - Drive and proactivity - everyone here is a builder and executor TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Târgu Mureș, Romania D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in Romanian and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you. Key Responsibilities Manage inbound and outbound calls professionally in both English and Spanish Address customer inquiries, resolve complaints, and provide accurate information about products or services Maintain detailed and accurate records of all customer interactions within the company database Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction Requirements Fluency in both English and Spanish (written and verbal) Proven experience in a customer service or call center environment Strong active listening skills and the ability to demonstrate empathy toward customer needs Proficiency with basic computer systems and CRM software Ability to multitask and navigate between different software applications while speaking with customers. Previous experience in a remote call center setting Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you. Key Responsibilities Manage inbound and outbound calls professionally in both English and Spanish Address customer inquiries, resolve complaints, and provide accurate information about products or services Maintain detailed and accurate records of all customer interactions within the company database Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction Requirements Fluency in both English and Spanish (written and verbal) Proven experience in a customer service or call center environment Strong active listening skills and the ability to demonstrate empathy toward customer needs Proficiency with basic computer systems and CRM software Ability to multitask and navigate between different software applications while speaking with customers. Previous experience in a remote call center setting Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Ukraine Workplace: Remote What this role actually is This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management, onboarding and offboarding, equipment logistics, and documentation, plus improving those processes so the same problems stop coming back. You will own requests end-to-end rather than passing them along, work directly with non-technical colleagues, and handle several things at once on a busy day. Routine service work is a permanent part of the job, not a temporary phase before something else. Key Responsibilities - Own employee IT requests end-to-end: prioritize by impact and urgency, keep people informed, resolve, document, and prevent recurrence. - Administer user accounts, permissions, and access across Google Workspace, Atlassian, GitHub, and AWS, applying least privilege. - Run IT onboarding and offboarding: accounts provisioned on day one, access revoked promptly on exit, devices recovered. - Prepare, configure, and maintain macOS and Windows workstations through MDM: policies, software deployment, patching, encryption, and recovery. - Own IT equipment procurement, delivery, returns, and inventory accuracy for employees across supported locations, including international shipping and vendor coordination. - Troubleshoot hardware, software, network, and SaaS issues methodically: reproduce, isolate, verify. - Maintain IT documentation, knowledge-base articles, and asset records so support does not depend on one person being online. - Reduce repetitive work through practical scripting and automation, and improve support processes without weakening security controls. - Enforce IT security and access policies; recognize and escalate suspicious activity and access gaps. Requirements - 3+ years of hands-on experience in IT support, Service Desk, or system administration, with personal ownership of the areas above (not adjacent exposure while other teams handled them). - Practical experience supporting macOS in a production employee environment. - Hands-on MDM administration (Jamf, Kandji, Intune, JumpCloud, Hexnode, or similar): enrollment, policies, software deployment, compliance. - Administration of Google Workspace, plus at least two of: Atlassian, GitHub access management, or cloud IAM (AWS / GCP / Azure). - Demonstrated ownership of access lifecycle - joiners, movers, leavers - including approval flows and least-privilege practice. - Experience with equipment provisioning, inventory, and remote/international delivery. - Solid understanding of network fundamentals (DNS, DHCP, VPN, TCP/IP) and endpoint security basics (encryption, EDR, MFA/SSO). - Experience working in a ticketing system with SLAs, and maintaining written documentation. - Ability to handle a high volume of concurrent requests, interruptions, and difficult support situations while communicating calmly and clearly. - At least one concrete example of automating or redesigning a repetitive support process, where you can explain your own contribution and the measurable outcome. - Ukrainian: fluent. English: B1 or higher — enough to support colleagues, write tickets, and maintain documentation in an international company. Nice to Have - Scripting and automation (Bash, PowerShell, Python). - Apple Business Manager, Zero-Touch / automated device deployment. - Experience with VPN, LDAP, or ZTNA solutions. - Exposure to ISO 27001 / SOC 2 processes or security audits. - Interest in security topics (access control, endpoint security, Zero Trust). - iGaming industry experience. - Relevant certifications (CompTIA A+/Network+, Google Workspace, Microsoft, Apple, or similar). What We Offer - Competitive Salary - Quarterly Bonuses - Unlimited Paid Time Off - Unlimited Paid Sick Leave - Remote & Flexible Working - Private Medical Insurance - Financial Support for Life Events - Professional Development Budget - International Exposure - Regular Company Events *Benefits may vary depending on location and contractual agreement Recruiting Process - HR Interview - Technical Interview - Final Interview By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.

Location: Riyadh, Saudi Arabia Muller's Solutions is seeking an experienced Service Delivery Manager to lead and oversee managed IT services across Service Desk, Field Support, and Inventory Management functions. The ideal candidate will ensure high-quality service delivery, drive operational excellence, manage distributed teams, and maintain strong stakeholder relationships while meeting agreed SLAs and KPIs. Key Responsibilities Drive SLA and KPI achievement and provide regular service performance reports to senior stakeholders. Lead and govern Service Desk, Field Support, and Inventory Management teams. Coordinate managed service delivery across multi-vendor and cross-functional teams. Manage team scheduling and workforce planning for shift-based operations. Develop and execute individual development plans for team members. Ensure effective incident, problem, and escalation management through structured governance. Identify opportunities to improve service delivery processes and operational efficiency. Build and maintain strong relationships with internal and external stakeholders. Communicate effectively with technical teams, business users, and senior management. Lead operational problem-solving initiatives and drive continuous service improvement. Requirements Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field. ITIL V4 Foundation Certification (Mandatory). Proven experience managing 30+ member managed service teams across multiple locations. Experience managing shift-based IT support operations . Strong knowledge of IT Service Management (ITSM) processes and best practices. Hands-on experience with ServiceNow or similar ITSM platforms. Expertise supporting endpoint technologies, including: Laptops and desktops Mobile devices Meeting room and collaboration systems Experience coordinating services across multi-vendor environments. Strong leadership, people management, and coaching skills. Excellent stakeholder management and communication skills. Strong analytical, problem-solving, and decision-making abilities. Ability to drive operational excellence and continuous improvement initiatives.

Location: Sliema, Malta Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 2 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English & another European (French, Spanish, Portugese, Polish, German etc.) language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule to support 24x7 language-related operations. Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite Perks & Benefits Competitive total compensation package L&D programs  for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-GB1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Canada - Remote Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.