Location: Almaty, Kazakhstan
Are you a skilled Russian interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Russian and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Russian
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Russian
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Honolulu, HI, United States
Are you a skilled interpreter looking for a rewarding role where your voice makes a difference? We are seeking talented individuals proficient in
Japanese
and English
to join our global network. If you are passionate about cultural exchange and committed to professional excellence, we want to hear from you! This is a
Home-Based
position offering full flexibility.
The Role:
As a Professional Interpreter, you will facilitate vital communication between
Japanese and English
speakers. You will process information with speed and precision, ensuring every message is delivered with professional accuracy. You will be a key partner in bridging language gaps in high-stakes environments, specifically within the healthcare sector.
What we look for:
Fluency:
Full proficiency in both English and Japanese.
Experience:
1+ years of interpretation experience is required.
Skills:
Exceptional listening, memory retention, and note-taking abilities.
Precision:
Ability to render concepts and meanings accurately, following established protocols without omissions.
Cultural Insight:
Skill in explaining cultural nuances to ensure clear communication.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Work from Home:
Enjoy the comfort and safety of your own office.
Stability:
Secure a long-term contractor position.
Rapid Start:
Immediate availability to begin after a streamlined onboarding.
Reliable Earnings:
Guaranteed monthly payments.
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Philippines
Medical Virtual Assistant (GCP or EDC) - Must Know Clinical Trials
Are you passionate about clinical trials and eager to make a difference in the medical field? We are looking for a dedicated and skilled Medical Virtual Assistant with expertise in Good Clinical Practice (GCP) or Electronic Data Capture (EDC) to join our dynamic team.
Position: Medical Virtual Assistant (GCP or EDC)
Location: Remote
PayRate: $7 per hour.
Key Responsibilities:
Assist with the management and coordination of clinical trials.
Ensure compliance with GCP guidelines and EDC standards.
Maintain and organize clinical trial documentation.
Communicate effectively with trial sites, sponsors, and other stakeholders.
Perform data entry, data cleaning, and database management tasks.
Support the development and review of study protocols, informed consent forms, and other trial-related documents.
Assist in the preparation of trial progress reports and other regulatory submissions.
Requirements:
Proven experience as a Medical Virtual Assistant or similar role in clinical trials.
In-depth knowledge of GCP guidelines and EDC systems.
Familiarity with clinical trial protocols and regulatory requirements.
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Proficient in using clinical trial management software and tools.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Preferred Qualifications:
Bachelor’s degree in a related field (e.g., life sciences, nursing, health administration).
Certification in GCP or EDC.
Experience with specific EDC platforms such as Medidata, Oracle Clinical, or REDCap.
What We Offer:
Competitive salary and benefits package.
Remote work.
Professional development and growth opportunities.
A supportive and collaborative work environment.
If you are a proactive and detail-oriented professional with a passion for clinical trials, we encourage you to apply for this exciting opportunity. Join us in our mission to advance medical research and improve patient outcomes.
Philippines
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Philippines
Medical Virtual Assistant (GCP or EDC) - Must Know Clinical Trials
Are you passionate about clinical trials and eager to make a difference in the medical field? We are looking for a dedicated and skilled Medical Virtual Assistant with expertise in Good Clinical Practice (GCP) or Electronic Data Capture (EDC) to join our dynamic team.
Position: Medical Virtual Assistant (GCP or EDC)
Location: Remote
PayRate: $7 per hour.
Key Responsibilities:
Assist with the management and coordination of clinical trials.
Ensure compliance with GCP guidelines and EDC standards.
Maintain and organize clinical trial documentation.
Communicate effectively with trial sites, sponsors, and other stakeholders.
Perform data entry, data cleaning, and database management tasks.
Support the development and review of study protocols, informed consent forms, and other trial-related documents.
Assist in the preparation of trial progress reports and other regulatory submissions.
Requirements:
Proven experience as a Medical Virtual Assistant or similar role in clinical trials.
In-depth knowledge of GCP guidelines and EDC systems.
Familiarity with clinical trial protocols and regulatory requirements.
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Proficient in using clinical trial management software and tools.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Preferred Qualifications:
Bachelor’s degree in a related field (e.g., life sciences, nursing, health administration).
Certification in GCP or EDC.
Experience with specific EDC platforms such as Medidata, Oracle Clinical, or REDCap.
What We Offer:
Competitive salary and benefits package.
Remote work.
Professional development and growth opportunities.
A supportive and collaborative work environment.
If you are a proactive and detail-oriented professional with a passion for clinical trials, we encourage you to apply for this exciting opportunity. Join us in our mission to advance medical research and improve patient outcomes.
Location: Philippines
Medical Virtual Assistant (GCP or EDC) - Must Know Clinical Trials
Are you passionate about clinical trials and eager to make a difference in the medical field? We are looking for a dedicated and skilled Medical Virtual Assistant with expertise in Good Clinical Practice (GCP) or Electronic Data Capture (EDC) to join our dynamic team.
Position: Medical Virtual Assistant (GCP or EDC)
Location: Remote
PayRate: $7 per hour.
Key Responsibilities:
Assist with the management and coordination of clinical trials.
Ensure compliance with GCP guidelines and EDC standards.
Maintain and organize clinical trial documentation.
Communicate effectively with trial sites, sponsors, and other stakeholders.
Perform data entry, data cleaning, and database management tasks.
Support the development and review of study protocols, informed consent forms, and other trial-related documents.
Assist in the preparation of trial progress reports and other regulatory submissions.
Requirements:
Proven experience as a Medical Virtual Assistant or similar role in clinical trials.
In-depth knowledge of GCP guidelines and EDC systems.
Familiarity with clinical trial protocols and regulatory requirements.
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Proficient in using clinical trial management software and tools.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Preferred Qualifications:
Bachelor’s degree in a related field (e.g., life sciences, nursing, health administration).
Certification in GCP or EDC.
Experience with specific EDC platforms such as Medidata, Oracle Clinical, or REDCap.
What We Offer:
Competitive salary and benefits package.
Remote work.
Professional development and growth opportunities.
A supportive and collaborative work environment.
If you are a proactive and detail-oriented professional with a passion for clinical trials, we encourage you to apply for this exciting opportunity. Join us in our mission to advance medical research and improve patient outcomes.
Location: Philippines
Medical Virtual Assistant (GCP or EDC) - Must Know Clinical Trials
Are you passionate about clinical trials and eager to make a difference in the medical field? We are looking for a dedicated and skilled Medical Virtual Assistant with expertise in Good Clinical Practice (GCP) or Electronic Data Capture (EDC) to join our dynamic team.
Position: Medical Virtual Assistant (GCP or EDC)
Location: Remote
PayRate: $7 per hour.
Key Responsibilities:
Assist with the management and coordination of clinical trials.
Ensure compliance with GCP guidelines and EDC standards.
Maintain and organize clinical trial documentation.
Communicate effectively with trial sites, sponsors, and other stakeholders.
Perform data entry, data cleaning, and database management tasks.
Support the development and review of study protocols, informed consent forms, and other trial-related documents.
Assist in the preparation of trial progress reports and other regulatory submissions.
Requirements:
Proven experience as a Medical Virtual Assistant or similar role in clinical trials.
In-depth knowledge of GCP guidelines and EDC systems.
Familiarity with clinical trial protocols and regulatory requirements.
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Proficient in using clinical trial management software and tools.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Preferred Qualifications:
Bachelor’s degree in a related field (e.g., life sciences, nursing, health administration).
Certification in GCP or EDC.
Experience with specific EDC platforms such as Medidata, Oracle Clinical, or REDCap.
What We Offer:
Competitive salary and benefits package.
Remote work.
Professional development and growth opportunities.
A supportive and collaborative work environment.
If you are a proactive and detail-oriented professional with a passion for clinical trials, we encourage you to apply for this exciting opportunity. Join us in our mission to advance medical research and improve patient outcomes.
Location: Philippines
Medical Virtual Assistant (GCP or EDC) - Must Know Clinical Trials
Are you passionate about clinical trials and eager to make a difference in the medical field? We are looking for a dedicated and skilled Medical Virtual Assistant with expertise in Good Clinical Practice (GCP) or Electronic Data Capture (EDC) to join our dynamic team.
Position: Medical Virtual Assistant (GCP or EDC)
Location: Remote
PayRate: $7 per hour.
Key Responsibilities:
Assist with the management and coordination of clinical trials.
Ensure compliance with GCP guidelines and EDC standards.
Maintain and organize clinical trial documentation.
Communicate effectively with trial sites, sponsors, and other stakeholders.
Perform data entry, data cleaning, and database management tasks.
Support the development and review of study protocols, informed consent forms, and other trial-related documents.
Assist in the preparation of trial progress reports and other regulatory submissions.
Requirements:
Proven experience as a Medical Virtual Assistant or similar role in clinical trials.
In-depth knowledge of GCP guidelines and EDC systems.
Familiarity with clinical trial protocols and regulatory requirements.
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Proficient in using clinical trial management software and tools.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Preferred Qualifications:
Bachelor’s degree in a related field (e.g., life sciences, nursing, health administration).
Certification in GCP or EDC.
Experience with specific EDC platforms such as Medidata, Oracle Clinical, or REDCap.
What We Offer:
Competitive salary and benefits package.
Remote work.
Professional development and growth opportunities.
A supportive and collaborative work environment.
If you are a proactive and detail-oriented professional with a passion for clinical trials, we encourage you to apply for this exciting opportunity. Join us in our mission to advance medical research and improve patient outcomes.
Location: Argentina
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Colombia
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Argentina
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Argentina
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Colombia
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Mexico
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Philippines
We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience.
We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards.
Key Responsibilities
· Handle a high volume of inbound and outbound patient calls professionally and efficiently.
· Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW).
· Verify patient demographics, insurance information, and contact details.
· Document all patient interactions thoroughly and accurately in the EMR system.
· Identify urgent patient concerns and escalate appropriately according to established protocols.
· Provide exceptional customer service while maintaining empathy, professionalism, and patience.
· Follow up on patient inquiries, messages, and assigned tasks in a timely manner.
· Maintain accuracy when handling patient information and appointment scheduling.
· Adhere to HIPAA and company privacy policies at all times.
· Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination.
· Meet established productivity and quality standards.
Qualifications
· Minimum 2 years of call center experience (healthcare call center experience strongly preferred).
· Hands-on experience with eClinicalWorks (eCW) is required.
· Excellent verbal and written English communication skills.
· Strong customer service and patient relations skills.
· Ability to multitask in a fast-paced environment.
· Strong attention to detail and organizational skills.
· Ability to work independently with minimal supervision.
· Proficient with Microsoft Office, Google Workspace, and EMR systems.
Location: Dominican Republic
We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience.
We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards.
Key Responsibilities
· Handle a high volume of inbound and outbound patient calls professionally and efficiently.
· Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW).
· Verify patient demographics, insurance information, and contact details.
· Document all patient interactions thoroughly and accurately in the EMR system.
· Identify urgent patient concerns and escalate appropriately according to established protocols.
· Provide exceptional customer service while maintaining empathy, professionalism, and patience.
· Follow up on patient inquiries, messages, and assigned tasks in a timely manner.
· Maintain accuracy when handling patient information and appointment scheduling.
· Adhere to HIPAA and company privacy policies at all times.
· Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination.
· Meet established productivity and quality standards.
Qualifications
· Minimum 2 years of call center experience (healthcare call center experience strongly preferred).
· Hands-on experience with eClinicalWorks (eCW) is required.
· Excellent verbal and written English communication skills.
· Strong customer service and patient relations skills.
· Ability to multitask in a fast-paced environment.
· Strong attention to detail and organizational skills.
· Ability to work independently with minimal supervision.
· Proficient with Microsoft Office, Google Workspace, and EMR systems.
Location: Chile
Job Title: Clinical Trial Nurse (Remote)
Company: Angel City VA
Location: Work From Home
Pay Rate: $7 USD/hour
About Us
Angel City VA is a people-first organization specializing in talent acquisition, onboarding, and global team support. We are committed to empowering professionals across Latin America, the US, and the Caribbean with meaningful opportunities in healthcare and research.
Role Overview
We are seeking a Nurse with experience in clinical trials and patient recruitment to join our remote team. The ideal candidate will play a key role in supporting clinical research operations, ensuring patient safety, and driving successful recruitment strategies.
Key Responsibilities
• Support clinical trial activities in compliance with protocols and regulatory standards.
• Conduct patient recruitment, screening, and enrollment for ongoing studies.
• Provide education and engagement to patients to ensure adherence and retention.
• Maintain accurate documentation and patient records.
• Collaborate with cross-functional teams to optimize workflow and communication.
• Ensure ethical and professional standards in all patient interactions.
Qualifications
• Licensed Nurse (RN, BSN, or equivalent).
• Minimum 2 years of experience in clinical trials.
• Proven track record in patient recruitment and engagement.
• Strong communication skills in English and Spanish (bilingual preferred).
• Ability to work independently in a remote environment.
• Detail-oriented with excellent organizational skills.
What We Offer
• Remote work flexibility.
• Collaborative, multicultural team environment.
• Opportunity to contribute to impactful clinical research.
• Competitive hourly pay rate of $7 USD.
Location: Philippines
Position
Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and
Experience
Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Dominican Republic
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.