Location: Yerevan, Armenia
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as an
Associate, Medical Writing (MD)
on a permanent basis.
Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career!
The Medical Writer acts as a team member supporting and executing the creation and updating of Clinical Evaluation Reports (CER), Summary of Safety and Clinical Performance Reports (SSCP), State of the Art Reviews (SOA) and Systematic Literature Reviews (LRR) for their assigned therapeutic area within Depuy Synthes.
Main Job Tasks and Responsibilities:
Performs tasks according to the assigned medical writing activities including systematic literature reviews primarily for the generation of Clinical Evaluation Reports (CER), Summary of Safety and Clinical Performance (SSCP), State of the Art (SOA), Post-Market Surveillance (PMS) including Periodic Safety Update Reports (PSUR), and Premarket Approval (PMA) Food and Drug Administration (FDA) Reports, including Humanitarian Device Exemption (HDE), Investigative Device Exemption (IDE) Reports, and Health Economics and Market Access (HEMA) research. The specific tasks are to be determined based on the assigned role in the project.
Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues are encountered impacting the delivery schedule.
Ensures error free and acceptable quality of assigned deliverables.
Responsible for ensuring training compliance and timesheet compliance.
Ensures that all assigned goals (e.g., utilization and efficiency) are met as per set standards for the performance year.
Follows and complies with the Company’s Code of Conduct, Policies, and Procedures.
Responsible for confidentiality, integrity, availability, and safeguarding of data.
Responsible for reporting of security incidents and PIMS breaches as applicable.
Complies with company QMS, ISMS, and PIMS requirements and applicable regulatory requirements.
Demonstrates adherence and compliance to PIMS/GDPR requirements as follows: data processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner.
Proficiency in oral and written English language.
Proficiency in Microsoft Office Suites (e.g. Word, Excel, PPT, SharePoint).
Education and Experience:
Minimum bachelor’s degree in any life sciences field and at least 1 year of
experience in medical writing, or any related field as applicable, OR
Advanced/Post graduate degree in Medicine or life science (i.e. Master’s in
Public Health) with any professional experience.
Can work in a diverse team environment.
Good analytical and comprehension skills.
Proficient in time management and can work with minimal supervision.
Our Benefits:
Flexible Working Hours
Team events and end of year party
Employee satisfaction survey - your feedback is important for continuous improvement
Health Insurance
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare!
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset, and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Location: Belgrade, Serbia
Workplace: remote
Novakid is an online English school for kids. The Visitor Squad owns the funnel from first visit to paid lesson: landing pages, registration and booking, blog, and the visitor's personal account. We track two key metrics, visitor → lead and visitor → booking, and test almost everything we ship through experiments.
This is a backend-first role: about 70% backend (Python, some
Node.js
) and 30% frontend (React/TypeScript). You'll own the server side of the funnel: APIs behind registration, booking and the visitor account, attribution, and server-side integrations with ad platforms. When a feature needs frontend work, you'll take it end-to-end yourself. You'll work within the squad's processes: planning, grooming, code review, sprints and releases.
Key Responsibilities
Design, build and maintain Python services and APIs behind the funnel: registration, booking and the visitor account
Build and own server-side integrations with ad platforms (Meta CAPI, TikTok Events API and similar): event delivery, deduplication, retries and monitoring
Own attribution on the backend: end-to-end visit tracking, UTM persistence, and diagnosing gaps in V2L/V2B data
Keep services fast and reliable: caching, query optimization, debugging server-side rendering in our
Node.js/Express
layer
Investigate production incidents through Sentry and see them through to resolution
Support A/B testing on the server side: feature flags, rollouts, and cleanup after experiments
Ship frontend changes in React/TypeScript when a feature needs it
Requirements
5+ years of production backend development in Python, including services you designed, shipped and supported in production yourself
Strong backend fundamentals: API design, relational databases and SQL, caching, background jobs, and integrating third-party APIs (auth, rate limits, retries, idempotency)
Production debugging experience: logs, error tracking, finding the root cause of an issue
Node.js
: comfortable reading and changing an Express service
Working frontend skills: enough TypeScript and React to deliver a feature end-to-end. Expert level not required.
An understanding of how tracking data travels from click to report, and the ability to find where it gets lost
Product mindset: you work with metrics and hypotheses, not just tickets
Fluent English
Nice to Have
Server-side conversion tracking (CAPI, Events API, server-side GTM)
BigQuery: checking your own hypotheses with data
CDN and edge caching (CloudFront or similar)
GDPR and consent mechanisms
E2E testing with Playwright or Cypress
Our Tech Stack
Python,
Node.js
, Express (SSR), TypeScript, React,
Next.js
, Sentry, GrowthBook, BigQuery.
What we offer
Fully remote work
A chance to shape the future of AI-driven education
A fun, dynamic team that loves building innovative products
Unlimited holidays, because we trust you to deliver
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role & impact
As an Engineering Manager in our Machine Learning & AI team, you'll lead a high-performing, inclusive team of engineers building and operating AI-powered experiences and capabilities across Xero. The team's work spans traditional machine learning, from predictive models and intelligent automation through to LLM-powered and agentic AI experiences that bring new ways for customers to interact with and get value from Xero.
- You'll lead engineering across a broad range of technology surfaces, from customer-facing AI experiences and intelligent product workflows to the backend services, platforms and infrastructure that power them. You'll help turn research, models and emerging AI capabilities into reliable, secure and scalable production products that make a real difference for millions of small businesses.
- You'll balance predictable delivery with a relentless focus on engineering quality and system health, building our maturity across MLOps, LLMOps, observability, evaluation and the operational practices needed to run AI systems in production. As AI continues to evolve, you'll also champion AI-native engineering practices and help your team adapt how we design, build, test and operate software.
- Working closely with senior individual contributors, including staff and principal engineers, you'll help shape technical direction while focusing on team growth, delivery excellence and sustainable engineering practices. This is a role for someone who wants to build both the systems and the people that enable Xero to deliver AI-powered products at scale.
The team & how they connect
You'll join Xero's Data & AI organisation, within the AI Products division, reporting to the GM of ML Engineering. The team partners closely with Applied Science, Data Engineering, Product and other engineering teams to bring AI capabilities from research and experimentation into production.
Our scope goes beyond building and serving models. We build the end-to-end engineering capabilities that bring AI to life in Xero's products, spanning traditional ML-powered automation and predictions, conversational AI assistants, LLM-powered workflows and agentic experiences. This means working across the full stack, integrating AI into customer experiences and product workflows while building the front end & backend services, platforms and infrastructure needed to make those experiences safe, reliable and scalable.
It's a collaborative, evolving space where you'll help translate advances in ML and generative AI into practical customer outcomes, while building the engineering foundations to support the next generation of AI-native products.
The team is currently working on
- Production ML and AI engineering: Building and operating the platforms, services and practices that support traditional ML models, generative AI and agentic systems in production.
- JAX (Just Ask Xero): Powering Xero's conversational GenAI assistant and evolving the underlying capabilities to support increasingly sophisticated, context-aware and agentic experiences.
- Intelligent financial workflows: Developing capabilities such as Automated Bank Reconciliation and smart document capture, using ML and AI to match transactions, extract information from bills and receipts, and automate complex tasks.
- XeroForce: Building the platform for AI-powered workflows, enabling agents to plan and execute complex tasks across Xero’s products and supporting reliable, reusable agentic experiences at scale.
- End-to-end AI product experiences: Integrating AI into customer-facing experiences and product workflows, alongside the backend services, orchestration and infrastructure that make them work.
Where and how you can work
We support a flexible working model that empowers you to balance your professional and personal life. You'll have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.
Here are some of the things we're looking for, for this role
- You'll bring a strong track record of leading, coaching and developing engineers, building team capability and creating an environment where people can do their best work.
- You have strong technical judgement across architecture, system design and engineering trade-offs, and can guide decisions across a broad and evolving technology landscape.
- You've translated business goals into executable engineering plans, balancing near-term delivery with long-term technical health and maintainability.
- You're experienced in delivering roadmaps predictably in fast-paced, evolving environments, navigating ambiguity and adapting as priorities and technology change.
- You understand what it takes to build and operate production-grade software, from customer-facing experiences and backend services through to distributed systems, platforms and infrastructure.
- You stay hands-on when it counts, comfortable writing, reviewing or debugging production code to unblock your team, support an incident or help resolve a complex technical challenge.
- Experience with machine learning, generative AI or AI-powered products is a bonus rather than a requirement. You don't need to be an ML specialist, but genuine curiosity about the space and an appetite to learn how these technologies are changing software engineering will help you thrive here.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the US EST.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In the United States, the base compensation range for this role is $208,602
- $250,322
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the UK.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In the UK, the base compensation range for this role is GBP
117,949
- GBP 141,539
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Sweden.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Sweden, the base compensation range for this role is SEK 996,819
- SEK 1,196,182
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Spain.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Spain, the base compensation range for this role is EUR 106,680
- EUR 128,016
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Ireland.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Ireland, the base compensation range for this role is EUR 133,600
- EUR 160,320
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Germany.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Germany, the base compensation range for this role is EUR 124,571
- EUR 149,485
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Canada EST.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Canada, the base compensation range for this role is CAD $211,450
- CAD $253,740
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Principal SRE
to join our team!
About the Role
We are seeking a Principal Site Reliability Engineer (SRE) to help ensure the stability, scalability, and reliability of our production systems. The ideal candidate will have extensive experience collaborating in cross functional teams to manage the design, implementation and ongoing management of the Backblaze core infrastructure. You will be approved to demonstrate strong observability skills, process and service improvement and ability to leverage AI and automation to assist to mitigate issues faster and meet customer demand..
As a technical leader in Backblaze you will be expected to work across the organisation to achieve our goals. This will include working with our executives and customers. The role will focus long term strategic focus on platform stability.
Key Responsibilities
Service Reliability & Operations
Own the availability and durability of critical services across production environments and accountability for outcomes.
Ability to work independently, take ownership, and drive projects from problem discovery through resolution.
Assist and advise on the design of service health metrics using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk; partner with service owners to define/iterate SLIs/SLOs and establish error budget policies and alerting.
Participate in leadership on-call rotations, incident response, and post-incident reviews to drive service improvements.
Follow established ITIL/OSS processes (incident, change, problem, and capacity management).
Architect and Design
Design automation for common operational tasks, reducing manual intervention and toil.
Collaborate with engineering on overall storage design, performance expectation against product SLAs.
Define the monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK), and help integrate runbooks with FireHydrant.
Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins).
Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency.
Collaboration
Partner with engineering, customer success, product, and operations teams to support resilient system design and operations.
Work with customers to ensure stability prioritization is based around their needs and experiences in using Backblaze products.
Work with vendors and service providers to troubleshoot service issues and track SLA performance.
Document systems, share learnings, and help grow a reliability-minded engineering culture.
Continuous Improvement
Lead cross functional teams to identify gaps in observability, operations process and define overall prioritization strategy.
Identify recurring issues and propose long-term improvements, and design action plans around implementing those improvements.
Promote reliability-focused practices within development and operations teams.
Qualifications
Education & Experience
Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
10+ years of experience in site reliability, systems engineering, or operations, experience with hyperscalers preferred.
Exposure to large-scale, production-grade systems, including experience establishing operational procedures or runbooks and bringing others up to speed on them.
Technical Skills
Solid Linux systems administration and troubleshooting skills.
Proven ability to leverage AI tools to improve platform stability and scalability.
Knowledge of storage systems, performance, sharding and storage algorithms.
Experience in load balancing services including IPVS.
Security-minded operations (patching, hardening, identifying vulnerabilities).
Familiarity with service reliability concepts — monitoring, alerting, incident response, and root cause analysis.
Proficiency in at least one scripting language (Python, Bash, or Go).
Experience working with containers (Kubernetes, Docker) and microservices concepts required; comfortable operating in a Kubernetes/Vitess-on-K8s environment (kubectl, mysqlsh, Vitess keyspaces).
Experience with Hashicorp products (Nomad, Vault, Terraform).
Preferred Attributes
Experience in a SaaS, service provider, or distributed systems environment.
Familiarity with ITIL/OSS practices and SLO/SLA’s.
Strong problem-solving skills and willingness to learn new technologies.
Experience with cloud platforms (AWS, GCP, or Azure).
Backblaze Perks
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Pay Transparency
To provide greater transparency to candidates, we share pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The pay range for this position is
$215,000 to $250,000 per year.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Vulnerability Management Engineer
to join our team!
About the Role
The Vulnerability Management Engineer drives risk-based vulnerability and exposure management across infrastructure, applications, cloud services, endpoints, and software dependencies. The role combines vulnerability data, asset and configuration intelligence, application-security testing, threat intelligence, and AI-assisted analysis to determine whether vulnerabilities are reachable, exploitable, and likely to represent an imminent organizational threat.
Key Responsibilities
Correlate threat intelligence and vulnerability findings with asset inventory, software configuration, system configuration, application testing, network exposure, ownership, and business criticality.
Assess exploitability and reachability rather than relying on vulnerability severity alone.
Incorporate exploit prediction, known exploitation, open-source threat intelligence, adversary activity, and environmental context into prioritization.
Determine whether exposure requires immediate incident response or remediation under established operational objectives.
Use AI-assisted workflows to ingest and correlate vulnerability intelligence against the organization's actual technology configuration while independently validating conclusions.
Partner with Red Team to validate practical exploitability of significant vulnerabilities.
Identify compensating controls such as configuration changes, access restrictions, segmentation, or filtering when immediate patching is impractical.
Automate vulnerability ingestion, analysis, prioritization, remediation tracking, mitigation, and verification where appropriate.
Qualifications
Experience with enterprise vulnerability or exposure management.
Strong understanding of infrastructure, applications, cloud, containers, networking, and software dependencies.
Experience interpreting vulnerability intelligence and assessing practical exploitability.
Knowledge of risk-based prioritization techniques including CVSS, exploit prediction, known-exploitation intelligence, and environmental context.
Experience correlating vulnerability, asset, configuration, SAST, DAST, SCA, endpoint, or related security data.
Experience with scripting, automation, or data analysis.
Familiarity with continuous exposure management, attack-path analysis, AI-assisted analysis, or automated mitigation is preferred.
Strong understanding of OWASP Top 10, MITRE ATT&CK, MITRE D3FEND, and STRIDE.
Familiarity with OWASP Top 10 for LLM, OWASP Top 10 for Agentic Applications, MITRE ATLAS and MAESTRO.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role
You will lead the design and implementation of large-scale, production-grade distributed systems that power AI features for millions of daily users. You'll own the architecture decisions that keep our systems flexible, cost-effective, and robust, direct strategy for distributed systems, and manage technical debt across the AI Products estate.
Beyond architecture, your impact lies in lifting the technical capability of the entire AI Products team. You will champion engineering excellence, mentor junior engineers, and collaborate across Xero to enhance data usability - applying modern AI research, including Large Language Models, only once it can be engineered into reliable, production-grade systems.
The team
You will join the AI Products group, a diverse team of scientists, engineers, product managers, and analysts within our broader Data & Science division. As a Machine Learning Engineer, you'll partner closely with Applied Scientists to build the interfaces and harnesses that safely and reliably transition models from research into production. Together, this collaborative team reduces toil and delivers beautiful, data-driven insights for small businesses.
The team is currently working on
- Production ML and AI engineering: Building and operating the platforms, services and practices that support traditional ML models, generative AI and agentic systems in production.
- JAX (Just Ask Xero): Powering Xero's conversational GenAI assistant and evolving the underlying capabilities to support increasingly sophisticated, context-aware and agentic experiences.
- Intelligent financial workflows: Developing capabilities such as Automated Bank Reconciliation and smart document capture, using ML and AI to match transactions, extract information from bills and receipts, and automate complex tasks.
- XeroForce: Building the platform for AI-powered workflows, enabling agents to plan and execute complex tasks across Xero’s products and supporting reliable, reusable agentic experiences at scale.
- End-to-end AI product experiences: Integrating AI into customer-facing experiences and product workflows, alongside the backend services, orchestration and infrastructure that make them work.
Where and how you can work
Xero offers a flexible hybrid working model designed to blend the collaboration of office life with the autonomy of remote work. You will have access to our modern office spaces, with expectations around office days and collaborative 'boost days' aligned to help your team connect and ship great code effectively.
Here are some of the things we are looking for
- 5+ years building and operating production Python (or equivalent language) services at scale - this is a software engineering role first; strong system design and coding proficiency are non-negotiable
- A track record of owning services or pipelines in production, including operational/on-call responsibility, incident response, and managing technical debt over time
- Deep understanding of distributed processing principles (Spark, Dask, or similar) alongside strong SQL capabilities
- Demonstrated experience integrating ML models or LLM-based features into production systems - you don't need a research background, but you should be comfortable working alongside Applied Scientists to productionize their work
- Familiarity with ML tooling such as MLFlow, TensorFlow, or PyTorch, and data orchestration tools like Airflow or Prefect, is valued but production engineering depth matters more than research exposure
- Nice to have: prior experience applying or fine-tuning LLMs in a product context, though this is not a substitute for the core software engineering bar above
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Limassol, Cyprus
We are looking for a
PSP Operations Specialist
to help manage day-to-day payment operations and resolve payment-related issues.
You will work closely with our Head of PSP, Support team, developers, and payment providers to investigate failed transactions, coordinate issue resolution, and ensure smooth payment processing.
This is a great opportunity for someone with initial experience in fintech, payments, or customer support who wants to develop their expertise in payment operations.
Key Responsibilities
Monitor payment transactions and investigate failed, declined, or delayed payments.
Help the Support team resolve payment-related questions and customer complaints.
Check transaction statuses, payment logs, and provider responses to identify potential issues.
Communicate with payment providers to investigate problems and follow up on their resolution.
Coordinate with developers and other teams to resolve payment-related issues.
Track open requests, provide status updates, and escalate complex or critical incidents.
Identify recurring payment issues and share findings with the team.
Assist with payment performance monitoring, operational reports, and internal documentation.
Support operational tasks related to new merchants and payment methods.
Manage relationships with Service Providers
Requirements
Around 1 year of experience in fintech, payment operations, customer support, or a similar role.
Basic understanding of payment processing and willingness to learn about PSPs and payment methods.
Good analytical skills and attention to detail.
Comfortable working with Excel or Google Sheets.
Good communication skills and ability to coordinate with different teams.
Proactive approach to problem-solving and ability to follow tasks through to completion.
Fluent in Russian and strong written English skills for day-to-day communication with international payment providers and partners.
Nice to Have
Experience in a fintech company or payment service.
Basic knowledge of card payments, APMs, or local payment methods.
Familiarity with transaction statuses, decline codes, or payment logs.
Experience with CRM, ticketing systems, or operational tools.
What we offer
Full relocation support and working visa sponsorship
Competitive salary
Days off when you need them
What awaits you
Working in a small and fast-paced Scrum team
A practical role where you can influence how we work with data
No bureaucracy - we focus on practical solutions and common sense
Pleasant colleagues and a healthy internal culture
A non-toxic environment with respect for work-life balance (we turn off Slack during vacations)
You don't need to know everything about payment operations from day one. We value curiosity, attention to detail, and a willingness to learn.
Location: Serbia; Estonia; Montenegro; Kazakhstan
FREEDOM FINANCE TECHNOLOGIES
is a Cyprus-based fintech company and part of the international financial holding Freedom Finance. We develop and maintain trading and banking IT products, as well as the holding’s IT infrastructure worldwide.
Our team currently consists of 170 professionals. Over the past three years, we have grown fourfold and continue to actively expand our team.
Since 2009, we have been developing our core product - a trading system for brokerage operations in the stock market.
More than 700,000 users across 41 countries use our applications.
We are expanding our IT Infrastructure team and are looking for a
Network Engineer
to support, develop, and modernize our corporate office network.
Our office network is built around a centralized FortiGate core located in the data center and managed by a dedicated team. At the office level, we primarily use MikroTik and Ubiquiti equipment. We are looking for someone who can bring consistency and order to the network infrastructure by improving segmentation, implementing high availability, automating monitoring, and keeping documentation up to date.
Key Responsibilities:
Network Operations & Development
Administer and develop the office network infrastructure (primarily MikroTik, with Ubiquiti deployed in several locations).
Network Optimization
Reconfigure network segmentation across all office locations, optimize the existing infrastructure, and eliminate bottlenecks.
High Availability
Design and implement high-availability solutions for network equipment and WAN connectivity.
Monitoring & Automation
Deploy network monitoring systems and introduce additional services to simplify network administration.
Documentation & IP Address Management (IPAM/Wiki)
Maintain and update the corporate knowledge base (Wiki), keep network diagrams for major office locations current, and manage the organization's IP address space (IPAM).
New Office Deployments
Remotely prepare and configure network equipment for new office openings.
Collaboration
Work closely with Internet service providers (ISPs) and the team responsible for the data center network core.
Troubleshooting
Diagnose and resolve incidents related to network infrastructure and associated services.
Requirements
Strong MikroTik Expertise
Hands-on experience configuring, routing, and troubleshooting MikroTik RouterOS environments.
Experience with Ubiquiti
Solid understanding of configuring and managing UniFi and Edge product lines.
Strong Networking Fundamentals
In-depth knowledge of TCP/IP, the OSI model, routing, VLANs, VPNs, firewalls, and NAT.
Practical experience designing and supporting high-availability environments, including link redundancy and load balancing.
Linux Administration
Solid experience with Ubuntu Linux, including network service configuration and basic server administration.
Documentation Skills
Experience with IP address management solutions (NetBox, phpIPAM, or similar) and maintaining network documentation and diagrams (Confluence, Notion, draw.io, Visio).
Monitoring Systems
Experience deploying, configuring, and customizing monitoring platforms such as Zabbix, Prometheus/Grafana, Nagios, or equivalent solutions.
English — B2 (Upper-Intermediate) or higher
Ability to communicate effectively in written English with external vendors and colleagues. Most day-to-day communication is conducted in English.
Self-Driven & Organized
Ability to work independently, take a structured approach to problem-solving, and maintain well-organized infrastructure and documentation.
Excellent written and verbal Russian is essential for this role
Nice to Have
Experience with IP telephony, including Asterisk administration and configuration.
Relevant certifications such as MTCNA, MTCRE, CCNA, or equivalent.
Understanding of FortiGate architecture and operation to collaborate effectively with the data center networking team.
Basic automation skills using Bash, Python, or Ansible to streamline routine operational tasks.
Benefits
Fully remote work.
Daytime and evening working hours according to the Moscow time zone.
A service contract with a Cyprus-based company.
Fixed monthly salary in euros.
Paid annual leave of 21 working days.
Paid sick leave.
Public holidays: New Year holidays until January 4–6, plus May 1–2 or May 8–9.
One additional paid day off per month.
Coverage of professional training courses related to your area of work.
Coverage of participation in professional online conferences.
Training on products and processes.
A genuinely comfortable and professional working environment.
Opportunities to grow and develop alongside the company and its products.
Location: Schaffhausen, Switzerland
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency
Act as the main point of contact for employees who are experiencing computer issues
Ongoing maintenance and future planning needs of the company's desktop infrastructure
Complex IT support tasks for our customer both onsite and remote maintenance (PC, laptop and peripherals)
Regular front desk assignments for direct support in case of inquiries and problems of our customer
Managing the inventory system (purchasing, goods receipt, maintenance and proper disposal)
Carrying out simple installations in the infrastructure area (in particular network cabling)
Setting up and providing the IT infrastructure for new employees
Coordinate and plan PC installations, e.g. for workstation relocations, in cooperation with the existing team
Processing of tickets in the ticket system and their documentation
Evaluate applications and software patches for desktop applications to see if they will solve desktop issues
Resolve software, hardware and device issues reported by the end users
Installation, configuration and ongoing usability of desktop hardware and software
IT support relating to technical issues involving Connect client
Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes for AD accounts
Troubleshoot PC connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephone system
Remote access solution (VPN) implementation and support
Document and update the local client environment
Escalate service issues when required
Communication with customers/end users as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages
Advise and train staff on computer operations and software applications
Requirements
Good understanding of Information Technology; trends, products and solutions
1+ years’ experience in a similar position supporting a variety of technologies and services
In depth knowledge of:
Windows OS (Windows 7 & 10)
Microsoft Office & Office 365 applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices
Basic knowledge of
Active Directory
Exchange
ITIL certification and familiarity with the Service Now ticketing system is an advantage
GxP knowledge is desired
Highly self-motivated and directed with a keen attention to detail
Customer focused with a passion and drive for customer satisfaction and delivering business values
Solid problem solving and analytical skills
Ability to work independently as well as willing to follow directions and best practices
Great communication and interpersonal skills
Friendly, supportive and flexible personality with quick learning ability
Good team player with planning and organizing skills & multi-task
Fluent (at least B2) written and oral English and German language, French language is a plus
Willing to travel within Schaffhausen area
Drivers license and a private car
Candidates have to declare Criminal record extract not older than 3 months
Benefits
Broad range of activities, tasks, and projects
Lunch Checks or Reka Money (Lunch Checks can be used in 7000+ restaurants, Reka Money can be used for Transport & Accommodation,Sport & Wellbeing, Leisure &Culture, Holidays & Travel)
Enjoy free refreshments in our D-ploy offices
Insurance Benefits
Gym Benefits
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Competitive salary and various benefits
Is IT in your DNA?
If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website
www.d-ploy.ch
or by reaching out directly to our recruitment team
recruiting@d-ploy.ch
.
Location: Lisbon, Portugal; Madrid, Spain; Prague, Czechia
CloudLinux
is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful.
Check out our website for more information:
cloudlinux.com
We are currently hiring a
Staff Security Engineer
within the
Imunify360 product.
Imunify360 is CloudLinux's security suite for Linux web servers. It protects hundreds of thousands of hosting servers and the websites running on them, so it sees most large-scale web attacks early — often in the first hours.
Check out our website for more information:
https://imunify360.com/
Role Mission & Scope
At Imunify360, protecting customers from evolving cyber threats requires close collaboration between security research, engineering, and other teams. Responding to complex attack campaigns involves more than identifying threats — it requires understanding attack techniques, developing effective detection and mitigation strategies, and ensuring customers are protected.
As a
Staff Security Engineer
, you'll take end-to-end technical ownership of complex security challenges, from initial threat discovery and analysis to detection, mitigation, and post-incident review.
This is a
hands-on technical leadership role
focused on practical security engineering rather than SOC monitoring, compliance, or purely theoretical research. You'll analyze malware and exploit code, develop detection and mitigation tools, anticipate emerging attack techniques, and ensure security findings translate into production-ready detections, mitigations, and fixes.
You'll work closely with engineering, security research, support, external partners, and the broader security community to coordinate responses and drive continuous improvements in our security capabilities.
As an
individual contributor
, you won't have direct reports or people management responsibilities. All security research and testing are conducted within authorized boundaries, with clearly defined scope and responsible disclosure practices.
Your mission is to strengthen Imunify360's ability to detect, prevent, and respond to emerging threats, delivering measurable security improvements that protect customers at scale.
What you will own
Malware and campaign mitigation
Lead response to large-scale exploitation and malware campaigns: triage, root cause, and mitigation across every protection layer of the product.
Reverse-engineer malware and exploits targeting Linux servers and web applications.
Track campaigns over time, not just individual samples: cluster indicators, connect activity to known actors and toolkits, anticipate the next variant.
Define and run measurable outcomes per campaign: time to detect, time to protect, cleanup effectiveness, reinfection rate.
Security response coordination
Own the security incident and response process, both for threats against our customers and for vulnerabilities in our own product: severity model, runbooks, communication, escalation.
Coordinate with external parties — software vendors, partners, CERTs/CSIRTs, abuse desks, other security vendors. Drive responsible disclosure where we find vulnerabilities.
Be the technical voice in security advisories and partner briefings, together with Product and Support.
Triage external vulnerability reports.
Offensive security on our own product
Red-team our product and infrastructure. Assume a capable attacker who already has a foothold.
Threat-model new features before they ship; own the security review gate for high-risk changes.
Turn findings into fixes with the owning teams, not just reports.
Detection engineering and tooling
Raise the quality bar of detections: false-positive budgets, test corpora, staged rollout with measurement gates and fast rollback.
Build and automate the analysis pipeline: dynamic analysis, honeypots, telemetry-driven hunting, ML-assisted triage where it measurably helps.
Write production code for these tools; expect 30–50% of your time to be hands-on building.
Turn telemetry into intelligence: emerging exploits, attacker infrastructure, trends — shared as internal briefs and selected public research.
People multiplier (no direct reports)
Mentor analysts and engineers; raise the security skill level across teams.
Bar-raiser in security hiring loops.
Key Milestones
30 days: Analyzed real threats end-to-end. Mapped the current response flow and where it breaks. Shipped at least one detection or mitigation to production.
90 days: Security response process and severity model published and agreed. Led at least one real campaign response with a written post-mortem. Baseline response metrics in place.
6 months: Time from first sighting to protection measurably reduced vs. baseline. First red-team review completed, top findings fixed. Working relationships with key external partners.
12 months: Recognized internally and externally as the owner of security response. Public research or disclosures published. Teams can run a standard campaign response without you.
Requirements
Must have
10+ years in security engineering, malware research, incident response, or offensive security, with several years leading cross-team work at Staff/Principal/Lead scope.
Deep hands-on
malware analysis and reverse engineering
skills.
Strong
web application security
and practical exploitation experience.
Deep
Linux
knowledge from both the attacker's and the defender's side.
Proven
incident response
leadership on large-scale events: you have run the response, written the advisory, and closed the post-mortem.
Production coding in
Python
plus a systems language (Go, Rust or C).
Experience with
coordinated vulnerability disclosure
and working with the security community.
Clear, short writing for both engineers and non-technical stakeholders; works well async across time zones.
Daily user of AI tools for analysis and coding, with critical judgment about their output.
Nice to have
Background in hosting or large web ecosystems.
Detection authoring at scale (signatures, WAF/IDS rules).
Kernel-level monitoring and rootkit detection.
Threat intelligence practice and actor tracking.
ML for malware classification.
Public track record: CVEs, published research, talks, CTFs, open-source security tools.
Relevant certifications are a plus, not a requirement.
Benefits
What's in it for you?
Stay hands-on technically while owning complex, high-impact engineering work.
Work on challenging Linux, automation, and cybersecurity problems across mature and newer products.
Influence technical direction and make meaningful architectural decisions.
Work independently with a high level of ownership and autonomy.
Fully remote work with flexible working hours.
24 paid vacation days, 10 national holidays, and unlimited sick leave.
Private medical insurance compensation.
Co-working and gym/sports reimbursement.
Education budget.
Opportunity to receive a reward for innovative ideas that the company can patent.
By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy (
https://cloudlinux.com/candidate-privacy-notice
), which provides detailed information on how we maintain and handle your data.
Location: Prague, Czechia; Lisbon, Portugal; Madrid, Spain
CloudLinux
is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful.
Check out our website for more information:
cloudlinux.com
We are currently hiring
Staff Engineers
for various projects within the
Imunify360 product.
Imunify360 is CloudLinux's multi-layer security suite for Linux web servers: antivirus and malware cleanup, WAF, IDS/IPS, Proactive Defense, patch management (KernelCare/Patchman), and IP/domain reputation. It runs on hundreds of thousands of shared, VPS and dedicated hosting servers, under cPanel, Plesk, DirectAdmin and standalone.
The engineering org is 60+ engineers in squads covering backend, core, server agent, malware research, WAF/WebShield, and Patchman. Core services are Python; agents and performance-critical paths are Go and Rust. We run on Hetzner and our own bare metal.
Check out our website for more information:
https://imunify360.com/
Role Mission & Scope
Most complex technical challenges in Imunify360 go beyond individual squads. A single detection change can impact the scanner, agent, UI, reputation backend, and release process. While squad leads own delivery within their teams, the Staff Engineer ensures technical alignment across the product.
As a Staff Engineer, you'll be a
hands-on technical leader working across the entire product
, focusing on the most critical and high-impact challenges as priorities evolve. You'll drive technical decisions, improve architecture, establish engineering standards, and help teams build sustainable solutions.
This is an
individual contributor role
, without direct people management responsibilities. You'll remain actively involved in development, spending approximately
30–50% of your time writing production code
, rather than focusing solely on architectural design.
While deep expertise in a particular area is valued, this role requires the flexibility to work across different components, collaborate with multiple squads, and tackle challenges wherever your expertise can make the greatest impact.
What you will own
Architecture and technical direction
Own the end-to-end architecture of Imunify360 as a product: agent ↔ server ↔ cloud backends, data flows, and the contracts between them.
Write and drive ADRs and RFCs for cross-squad changes. Run the Wed/Fri architecture sync together with the Technical Director.
Keep a living tech-debt and risk register (security / compliance / uptime) with owners and dates, and get the top items funded on the roadmap.
Hard cross-cutting problems (examples of what lands on your desk)
Agent resource footprint on dense shared hosts: CPU, memory and I/O budgets for scanning, file monitoring (inotify/fanotify) and WAF, measured on real kernels, not benchmarks from elsewhere.
Detection pipeline quality: false positive / false negative rates, signature and ML model rollout with staged gates and rollback.
Upgrade and release safety across a large, heterogeneous fleet (CentOS/AlmaLinux/CloudLinux/Ubuntu, multiple control panels, old kernels).
Backend scale and cost of reputation, ThreatIntel and telemetry services.
Migrating hot paths from Python to Go/Rust where the data shows it pays off, and saying no where it doesn't.
Engineering standards
Set the bar for design reviews, code review, testing strategy, observability (Prometheus/Grafana/Sentry) and secure SDLC (OWASP ASVS, CIS Benchmarks as relevant).
Lead or co-lead SEV1/SEV2 incidents when the cause is unclear or cross-squad; make sure the blameless post-mortem ships within 24 h and its actions get closed.
Drive the AI-augmented SDLC in practice: show what good agentic coding looks like (prompt specificity, context provision, review quality, tool boundaries) on real changes, not slides.
People multiplier (no direct reports)
Mentor senior engineers and squad leads toward staff-level scope.
Act as the technical bar-raiser in hiring loops for senior and lead roles.
Be the engineering voice in product and sales discussions: estimates, feasibility, and no dated customer commitment without a written squad-lead estimate.
Key Milestones
30 days: Shipped at least one non-trivial change to production. Can explain the full request path from agent to backend. Has a personal list of top 10 technical risks.
90 days: Owns one cross-squad initiative with an approved ADR, a measured baseline, and a staged rollout plan. Published risk register reviewed in arch sync.
6 months: That initiative is in production with before/after metrics. At least one engineering standard (e.g. release gating, agent perf budget, design review template) is adopted by 3+ squads.
12 months: Recognized by squad leads as the default escalation point for cross-cutting technical decisions. At least one senior engineer grown into broader scope with your mentorship.
Requirements
Must have
10+ years building and operating production software, with 3+ years in a Staff/Principal/Tech Lead scope spanning several teams.
Strong production experience in
Python
and at least one of
Go
or
Rust
.
Deep
Linux internals
: processes, filesystems, networking, kernel interfaces (inotify/fanotify, eBPF or similar), packaging (RPM/DEB), systemd.
Track record of designing and running
distributed systems
at scale: async backends, queues, databases, caching, failure modes.
You have owned systems that run
on customer machines
(agents, daemons, on-prem software) and know what upgrade safety, backward compatibility and resource budgets mean there.
Security mindset: threat modeling, secure coding, handling of untrusted input (files, HTTP traffic, user content).
Writes clear, short technical documents and drives decisions in async, remote teams across time zones.
Uses AI coding tools (Cursor, Claude, MCP-based tooling) daily and can judge their output critically.
Nice to have
Experience in server security: AV/malware detection, WAF (ModSecurity/Coraza), IDS/IPS, rootkit detection, CVE/patch management.
Experience with WordPress and Node.JS web application hosting at scale
ML in production for classification/detection, including evaluation and safe model rollout.
Observability at scale: Prometheus, Grafana, Sentry, ClickHouse or similar.
CI/CD ownership: GitLab CI, Jenkins, build systems for multi-distro packaging.
Open-source contributions in security or systems tooling.
Benefits
What's in it for you?
Stay hands-on technically while owning complex, high-impact engineering work.
Work on challenging Linux, automation, and cybersecurity problems across mature and newer products.
Influence technical direction and make meaningful architectural decisions.
Work independently with a high level of ownership and autonomy.
Fully remote work with flexible working hours.
24 paid vacation days, 10 national holidays, and unlimited sick leave.
Private medical insurance compensation.
Co-working and gym/sports reimbursement.
Education budget.
Opportunity to receive a reward for innovative ideas that the company can patent.
By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy (
https://cloudlinux.com/candidate-privacy-notice
), which provides detailed information on how we maintain and handle your data.
УдалённоBelgrade, Serbia
ГибридГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Limassol, Cyprus; Full relocation support and working visa sponsorship
УдалённоSerbia; Estonia; Montenegro; Kazakhstan; Daytime and evening working hours according to the Moscow time zone
Schaffhausen, Switzerland
УдалённоLisbon, Portugal; Madrid, Spain; Prague, Czechia; Clear, short writing for both engineers and non-technical stakeholders; works well async across time zones
УдалённоPrague, Czechia; Lisbon, Portugal; Madrid, Spain; Writes clear, short technical documents and drives decisions in async, remote teams across time zones
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