Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 30,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
At Linear, we are committed to quality. Security is an essential part of that quality — not a layer that we add later, but something we build in from the start. We have a foundational security program we're proud of but, as Linear evolves our product and scales into enterprise, there's meaningful work ahead: staying ahead of vulnerabilities as our attack surface grows, responding fast and cleanly when incidents happen, and hardening our product and infrastructure. As Security Engineer at Linear, you'll be operating in a high-autonomy role with real scope, doing hands-on security work across the product and infrastructure we build.
Location & work mode
Linear is a remote-first company. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
Depending on your experience / skillset and our broader priorities, you could:
- Operate, automate, and extend vulnerability management end-to-end: triage, prioritize, and drive remediation across product, infrastructure, and dependencies, and keep the program’s SLAs meaningful rather than theoretical
- Run our bug bounty program: triage incoming reports, validate severity, work with engineering on fixes, and keep researcher relationships professional and responsive
- Lead product security testing: threat model new features (including AI/agent-facing surfaces), review designs and code for security-relevant risk, and do hands-on testing (manual and tool-assisted) rather than relying solely on scanners
- Be a primary responder for security incidents: lead investigation and containment, drive postmortems, and turn lessons into concrete hardening work
- Own meaningful chunks of our cloud/infra security posture on GCP/k8s/Postgres: harden configurations, close gaps surfaced by audits or scanning, and partner with infra engineering on secure defaults
- Build and maintain security tooling and automation, including using AI/LLM tooling to speed up triage, code review, and repetitive investigation work, so the program scales without linear headcount growth
- Partner with the GRC/Trust function: feed real findings into the risk register and control evidence, and help make sure compliance requirements reflect actual engineering practice
What we’re looking for
- A generalist, senior-level security engineer (5+ years across security engineering, with real depth in at least two of: vulnerability management, product/appsec testing, incident response, and cloud security). We need breadth, rather than a narrow specialist in any one of these.
- Hands-on and technical: you can read and reason about code (we use a lot of TypeScript), you’re comfortable in cloud environments (GCP a plus), and you can go deep on a finding rather than just filing a ticket for someone else to fix. You’re comfortable using AI coding/security tools as force multipliers (Linear Agent, Claude, Codex, etc).
- Calm under pressure: you can lead an incident from first alert through postmortem without needing to be told what to do next
- A builder: you’d rather write a script or ship a tool than repeat a manual process a third time
- A pragmatic risk-reducer: you optimize for actually reducing risk, not for checking a box or maximizing findings count
- Autonomy-oriented: comfortable setting your own priorities, working with significant independence, and knowing when to escalate
- A clear communicator: able to explain a technical finding to a non-technical stakeholder and write it up so it’s actually actionable
Our tech
This is a hands-on security engineering role. You'll be running tools, reading/writing code, building detections, working in our cloud environment, and partnering closely with the engineers who build our product. Our stack is fronted by Cloudflare and runs on Google Cloud with k8s, Postgres, and Node.
For day-to-day work, we use:
- Linear, GitHub, Slack, and Google Workspace for collaboration
- Claude and ChatGPT for general & engineering-specific AI tasks
- Vanta for compliance automation and evidence collection
Our security-specific tooling includes:
- GitHub Advanced Security
- RunReveal
- SentinelOne
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: United States
ABOUT THE JOB
We are looking for an Electronics Technician to join our team in Quonset, RI on a contract basis to support our Dive-XL platform. In this role, you will be working on cutting-edge technology aimed at advancing the state-of-the-possible in subsea robotics. You will play a key role in delivering our AUVs to our customers by working hands-on with our engineering team in a multi-disciplinary environment to scale our AUV production globally. This role will include building complex electromechanical assemblies.
WHAT YOU'LL DO
· Work within a team of multidisciplinary engineers and operations personnel on pressure vessel fabrication and assembly as part of overall AUV production integration
· Fabricate complex wire harnesses, solder electronic modules (including PCBAs), and modify COTS components
· Perform configuration tasks to flash/load correct SW/FW versions onto devices
· Build, test, and integrate complex electrical assemblies into our world-class AUVs
· Design, prototype, and scale manufacturing jigs and fixtures to improve build and test efficiency
· Follow detailed electrical and manufacturing documentation to build to engineering specifications
· Help develop, document, and improve the pressure vessel production process
· 5S work areas, perform part inspections, close out work orders, and follow safety best practices
· Support management of tools, equipment, and lab supplies (maintenance, calibrations, raw material stock)
· Potential for travel offshore to support operations team as needed under the contract scope
REQUIRED QUALIFICATIONS
· 4-12 years of relevant electronics technician experience in fields such as Robotics, Defense, or Avionics
· Capable of carrying out detailed electro-mechanical assembly work with tight-tolerance components/enclosures and complex wire routings
· Familiarity with electrical engineering principles and concepts
· Full understanding of the manufacturing life cycle
· Experience working off of technical documentation, electrical schematics, and engineering drawings
· Commitment to a high-quality product and strong sense of personal accountability
· Ability to perform electrical debug including use of tools such as a digital multimeter, oscilloscope, etc.
· Extremely organized and detail-oriented
· Excellent verbal & written communication skills
· Strong sense of urgency and enthusiasm
· Eligible to obtain and maintain an active U.S. Secret security clearance
PREFERRED QUALIFICATIONS
· Experience in sub-sea robotics (AUVs, UUVs, underwater equipment)
· Experience working with electrical systems up to 400VDC
· Experience working in avionics
· Subsea cable splicing or fabrication experience
· Experience with pressure vessels and/or pressure systems/equipment
· IPC 610 and/or 620 Certification
· Prior experience working with JIRA, Teamcenter (PLM), or NetSuite (ERP) or equivalent
· Experience with low volume/high mix manufacturing
CONTRACT TERMS
This is a contract (non-FTE) position with compensation paid on an hourly basis. Contract duration, renewal, and scope will be defined per the terms of the engagement agreement.
US Hourly Range
· 4–8 years of experience: $28 - $37/hour
· 8–12 years of experience: $32 - $42/hour
Hourly rate will be tailored to your individual qualifications, including job-related knowledge, skills, education, and experience, consistent with contract pay practices.
Location: United States
ABOUT THE ASSIGNMENT
We are seeking an experienced Contract Manufacturing Test Technician to support operations in Quonset, RI. In this engagement, you will work hands-on with cutting-edge technology aimed at advancing the state-of-the-possible in subsea robotics. You will support customer delivery milestones by interfacing with the engineering and operations teams in a multidisciplinary environment to assist in scaling AUV production. This contract scope focuses on executing tests on complex electromechanical assemblies and integrating verified hardware into final platforms.
SCOPE OF WORK (DELIVERABLES)
· Collaborate with multidisciplinary engineering and operations personnel on pressure vessel assembly and testing as part of overall AUV integration milestones.
· Perform device configuration tasks, including flashing and loading specified SW/FW versions onto target hardware.
· Build, test, and integrate complex electrical and mechanical assemblies into AUV systems.
· Execute detailed subsystem End-of-Line (EOL) tests according to prepared test procedures and documentation.
· Conduct incoming quality inspection testing on printed circuit board assemblies (PCBAs).
· Troubleshoot, diagnose, and repair electrical, electronic, and integrated circuits down to the component level.
· Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes.
· Maintain 5S standards across test benches/work areas, conduct physical part inspections, close out assigned work orders, and adhere strictly to facility safety protocols.
· Assist with equipment upkeep, calibration tracking, tooling organization, and lab inventory maintenance.
· Provide potential travel support for offshore field operations, testing, or vessel trials as project requirements dictate.
REQUIRED QUALIFICATIONS
· Solid technical background in electronics within relevant industries (Robotics, Defense, Aerospace, Avionics).
· Proven track record of preparing, setting up, and executing rigorous test procedures with high attention to detail.
· Working knowledge of core electrical engineering concepts and circuit theory.
· Proficiency in reading and working directly from technical documentation, electrical schematics, wiring diagrams, and engineering drawings.
· Demonstrated commitment to hardware reliability, test integrity, and personal accountability for deliverables.
· Hands-on proficiency with standard electrical test equipment (DMMs, oscilloscopes, benchtop power supplies, function generators, etc.).
· Strong organizational, documentation, and detail-oriented technical execution skills.
· Clear and effective written and verbal communication skills.
· Ability to work independently with initiative, adaptability, and high drive toward project deadlines.
· Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater equipment).
· Demonstrated experience safely handling electrical systems operating up to 400VDC.
· Hands-on subsea cable splicing, potting, or custom harness fabrication experience.
· Experience with hydrostatic test setups, pressure vessels, and/or high-pressure pneumatic/hydraulic systems.
· Current or past IPC-A-610 and/or IPC/WHMA-A-620 certifications.
· Familiarity with low-volume, high-mix (LVHM) or prototype-to-production manufacturing environments.
CONTRACT HOURLY RATES
· $25.00 – $37.00/hour (commensurate with demonstrated skills and experience)
Location: Valencia
Workplace: OnSite
Role highlights:
- Title: Systems and Software Validation Engineer
- Department: Global Manufacturing Organisation
- Reports to: Head of MAITE Spain
- Location: Valencia, Spain
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Systems and Software Validation Engineer, you play a vital role in bringing every satellite that reaches our Valencia production line to operational readiness. You will own the first power-on, initial software and firmware loading, and end-to-end systems verification of fully integrated SAR satellites, running automated functional, power, and bus test campaigns, diagnosing issues at the boundary between software, firmware, and electronics hardware, and ensuring configuration control on final activities. Your work lets test campaigns run independently on the line, without pulling engineers away from other teams.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Execute initial satellite power-on, firmware flashing, and subsystem communication verifications.
- Run, debug, and execute automated functional, power, and bus test scripts using Python, Shell, and Linux environments.
- Work with Git repositories to manage test code, track updates, and verify software builds.
- Operate mechanical and electrical ground support equipment (GSE), and troubleshoot electronic hardware, power distribution, and digital interface issues using lab instruments (oscilloscopes, power supplies, multimeters).
- Diagnose whether an anomaly is a test setup issue or a genuine unit fault, and raise non-conformance reports (NCRs) in Jira.
- Maintain detailed test logs and accurate documentation, and ensure configuration control on final activities.
- Assist in managing activities related to satellite launch campaigns.
- Actively contribute to continuous improvement initiatives - procedures, processes, tools, test automation, and 6S.
- Assist in training and mentoring junior technicians, and communicate proactively with team members and supervisors regarding any challenges or obstacles.
- Work closely with the RF Senior Technician, AIT Engineering, and Quality, ensuring clear communication so that satellite build-phase deadlines and technical specifications are met.
What we’re looking for
Must haves:
- Relevant university degree in Aeronautical Engineering, Space Studies, Applied Physics, Electronics, or similar, or equivalent hands-on experience in a related role.
- 4+ years of hands-on experience setting up, debugging, and running real test benches and satellite systems or interfaces, not just executing someone else’s scripts.
- Proficient in a Linux environment, comfortable modifying and debugging Python scripts, and working with Git.
- Systems thinking across avionics, power, and software, enough to tell a test setup fault from a genuine unit fault.
- Experience using lab equipment such as power supplies, multimeters, and oscilloscopes.
- Excellent communication skills, with particular attention to detail in procedures, preparation, and execution.
- Ability to read and interpret technical drawings, assembly instructions, and schematics.
- Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment.
Nice to haves:
- ICEYE-specific test frameworks, satellite bus specifics, Jira and MES flow, and launch campaign procedures.
- Space or satellite AIT (Assembly, Integration, and Testing) background.
- Experience with environmental testing (e.g. vibration/shaker rigs, thermal testing).
- Experience using Atlassian Cloud (Jira, Confluence).
- Lean & Six Sigma experience.
Application Process
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Final Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
RESPONSIBILITIES
- Kubernetes Ownership: Manage and scale Kubernetes clusters on AWS EKS, ensuring reliability, performance, and security.
- Infrastructure Automation: Implement and maintain Infrastructure-as-Code (Terraform/Pulumi) to automate infrastructure provisioning and management.
- Performance Optimization: Monitor and optimize system performance, scalability, and resource utilization.
- Blockchain Infrastructure: Configure and maintain crypto nodes across multiple blockchains to support our wallet’s operations.
- Database Scaling: Optimize and scale database infrastructure to handle terabytes of blockchain data efficiently.
- System Reliability: Continuously improve system uptime, monitoring, and observability using tools like Datadog and OpenTelemetry.
- Collaboration: Work closely with backend and product teams to support feature development and system scaling.
QUALIFICATIONS
- 5+ years in a SRE or Software Engineer role.
- Strong hands-on experience with Kubernetes (EKS) in production environments.
- Proficiency with AWS infrastructure and services (EC2, S3, RDS, IAM).
- Solid experience with Docker and Infrastructure-as-Code tools like Terraform or Pulumi.
- Monitoring and observability experience using tools like Datadog or OpenTelemetry.
The target base salary for this role will range between $200,000 to $250,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Quonset Point, United States
WHAT YOU'LL DO
Work within a team of multidisciplinary engineers and operations personnel on pressure vessel fabrication and assembly as part of overall AUV production integration
Fabricate complex wire harnesses, solder electronic modules (including PCBAs), and modify COTS components
Perform configuration tasks to flash/load correct SW/FW versions onto devices
Build, test, and integrate complex electrical assemblies into our world-class AUVs
Design, prototype, and scale manufacturing jigs and fixtures to improve build and test efficiency
Follow detailed electrical and manufacturing documentation to build to engineering specifications
Help develop, document, and improve the pressure vessel production process
5S work areas, perform part inspections, close out work orders, and follow safety best practices
Support management of tools, equipment, and lab supplies (maintenance, calibrations, raw material stock)
Potential for travel offshore to support operations team as needed under the contract scope
REQUIRED QUALIFICATIONS
4-12 years of relevant electronics technician experience in fields such as Robotics, Defense, or Avionics
Capable of carrying out detailed electro-mechanical assembly work with tight-tolerance components/enclosures and complex wire routings
Familiarity with electrical engineering principles and concepts
Full understanding of the manufacturing life cycle
Experience working off of technical documentation, electrical schematics, and engineering drawings
Commitment to a high-quality product and strong sense of personal accountability
Ability to perform electrical debug including use of tools such as a digital multimeter, oscilloscope, etc.
Extremely organized and detail-oriented
Excellent verbal & written communication skills
Strong sense of urgency and enthusiasm
Eligible to obtain and maintain an active U.S. Secret security clearance
PREFERRED QUALIFICATIONS
Experience in sub-sea robotics (AUVs, UUVs, underwater equipment)
Experience working with electrical systems up to 400VDC
Experience working in avionics
Subsea cable splicing or fabrication experience
Experience with pressure vessels and/or pressure systems/equipment
IPC 610 and/or 620 Certification
Prior experience working with JIRA, Teamcenter (PLM), or NetSuite (ERP) or equivalent
Experience with low volume/high mix manufacturing
Location: New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT THE ROLE:
We’re looking for a Head of IT to build and own the systems that enable everyone at Modal to work effectively and securely.
You’ll own our employee technology environment end-to-end, including identity and access, devices, internal systems, SaaS applications, and day-to-day IT operations. You’ll work closely with Security and Engineering to build an environment that is secure by default, easy to operate, and scales with the company.
This is initially a hands-on role. You’ll build systems, automate workflows, and solve problems directly. As Modal grows, you’ll define how the IT function should scale and eventually build a team around it.
WHAT YOU’LL WORK ON:
Identity & Access
- Own employee identity and access across internal systems and SaaS applications
- Build scalable onboarding, offboarding, and access lifecycle workflows
- Improve SSO, MFA, least privilege, and access management in partnership with Security
Devices & Endpoints
- Own the lifecycle and security of employee devices
- Build and maintain device management, configuration, patching, and endpoint security
- Automate provisioning and make onboarding as close to zero-touch as possible
Internal Systems & Automation
- Own and improve the SaaS applications and internal systems we depend on
- Build integrations and automate workflows across identity, HR, finance, and other business systems
- Evaluate and deploy new internal capabilities, including AI tools and integrations
- Use APIs, scripting, and internal tooling to solve problems that don’t fit neatly into off-the-shelf products
IT Operations
- Own employee support, hardware, asset management, procurement, and relevant vendor relationships
- Build reliable, maintainable processes rather than scale through manual work
- Identify recurring problems and solve them at the system level
Build the IT Function
- Define the technical direction and operating model for IT at Modal
- Establish the systems and processes we’ll need as the company grows
- Determine when and where additional IT capacity is needed, and build the team over time
YOU MAY BE A FIT IF:
- You’ve owned IT or corporate technology in a fast-growing technology company
- You have a strong understanding of identity, device management, SaaS administration, and endpoint security
- You have strong technical skills and are comfortable working with APIs, scripting, automation, and system integrations
- You’ve designed and automated employee lifecycle and access-management workflows
- You have good security judgment and experience working closely with Security and Engineering
- You can independently identify problems, make pragmatic technical decisions, and drive them through implementation
- You’re comfortable being hands-on today while building the systems and team needed as the company grows
Location: Quonset Point, United States
SCOPE OF WORK (DELIVERABLES)
Collaborate with multidisciplinary engineering and operations personnel on pressure vessel assembly and testing as part of overall AUV integration milestones.
Perform device configuration tasks, including flashing and loading specified SW/FW versions onto target hardware.
Build, test, and integrate complex electrical and mechanical assemblies into AUV systems.
Execute detailed subsystem End-of-Line (EOL) tests according to prepared test procedures and documentation.
Conduct incoming quality inspection testing on printed circuit board assemblies (PCBAs).
Troubleshoot, diagnose, and repair electrical, electronic, and integrated circuits down to the component level.
Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes.
Maintain 5S standards across test benches/work areas, conduct physical part inspections, close out assigned work orders, and adhere strictly to facility safety protocols.
Assist with equipment upkeep, calibration tracking, tooling organization, and lab inventory maintenance.
Provide potential travel support for offshore field operations, testing, or vessel trials as project requirements dictate.
REQUIRED QUALIFICATIONS
Solid technical background in electronics within relevant industries (Robotics, Defense, Aerospace, Avionics).
Proven track record of preparing, setting up, and executing rigorous test procedures with high attention to detail.
Working knowledge of core electrical engineering concepts and circuit theory.
Proficiency in reading and working directly from technical documentation, electrical schematics, wiring diagrams, and engineering drawings.
Demonstrated commitment to hardware reliability, test integrity, and personal accountability for deliverables.
Hands-on proficiency with standard electrical test equipment (DMMs, oscilloscopes, benchtop power supplies, function generators, etc.).
Strong organizational, documentation, and detail-oriented technical execution skills.
Clear and effective written and verbal communication skills.
Ability to work independently with initiative, adaptability, and high drive toward project deadlines.
Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater equipment).
Demonstrated experience safely handling electrical systems operating up to 400VDC.
Hands-on subsea cable splicing, potting, or custom harness fabrication experience.
Experience with hydrostatic test setups, pressure vessels, and/or high-pressure pneumatic/hydraulic systems.
Current or past IPC-A-610 and/or IPC/WHMA-A-620 certifications.
Familiarity with low-volume, high-mix (LVHM) or prototype-to-production manufacturing environments.
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform.
- Remove barriers to adoption so customers achieve their desired outcomes expediently.
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations.
- Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes.
- Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting.
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions.
- Oversee renewals and forecasting, ensuring timely, successful commitments.
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them.
- Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones.
- Develop deep expertise in Coder’s products to provide global customer coverage.
What we’re looking for
- 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion.
- Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy.
- Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps.
- Hands-on experience with Salesforce and other industry-standard CS platforms.
- History of building strong relationships across executive, business, and technical stakeholders.
- Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams.
- Habit of staying current on industry trends, CS best practices, and the competitive landscape.
- Startup experience.
- High EQ with strong verbal communication and technical writing skills.
- Self-motivated with a creative and analytical approach to problem-solving.
Bonus tacos if you have
- Customer success or sales experience focused on developer tools.
- Renewal management experience.
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon).
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor).
- Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.
Key Responsibilities:
Support pricing & packaging initiatives:
Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
Own select pricing projects and support the Director in broader strategic initiatives.
Assist in monetization of new products:
Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
Conduct market & customer research:
Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
Build financial models & run analyses:
Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
Translate insights into actionable recommendations for pricing and monetization.
Monitor key metrics:
Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
Collaborate cross-functionally:
Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
Enable sales & customer teams:
Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.
Required Skills & Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
Experience with financial modeling, pricing analysis, and market research.
Ability to connect insights to actionable recommendations and business outcomes.
Communication & Collaboration
Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
Comfortable working cross-functionally and building relationships across teams.
Able to influence decisions through data, logic, and a customer-focused perspective.
Organizational & Execution Skills
Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.
Preferred Experience:
MBA or advanced degree is a plus
Healthcare or Post-Acute Tech Experience
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $104,000 - $130,000 + bonus or commission + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.
Key Responsibilities:
Support pricing & packaging initiatives:
Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
Own select pricing projects and support the Director in broader strategic initiatives.
Assist in monetization of new products:
Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
Conduct market & customer research:
Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
Build financial models & run analyses:
Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
Translate insights into actionable recommendations for pricing and monetization.
Monitor key metrics:
Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
Collaborate cross-functionally:
Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
Enable sales & customer teams:
Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.
Required Skills & Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
Experience with financial modeling, pricing analysis, and market research.
Ability to connect insights to actionable recommendations and business outcomes.
Communication & Collaboration
Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
Comfortable working cross-functionally and building relationships across teams.
Able to influence decisions through data, logic, and a customer-focused perspective.
Organizational & Execution Skills
Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.
Preferred Experience:
MBA or advanced degree is a plus
Healthcare or Post-Acute Tech Experience
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $112,000 - $140,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions.
Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads.
AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL:
- Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle.
- Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations.
- Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms.
- Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability.
- Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries.
- Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough.
- Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads.
YOU MAY BE A GOOD FIT IF:
- You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security.
- You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness.
- You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale.
- You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems.
- You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation.
- You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks.
- You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on.
- You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries.
- You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts.
- You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change.
- You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We are looking for an Analyst, Deal Operations to help drive Ramp’s next phase of growth! Reporting to the Senior Manager, Deal Desk, you’ll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team. You'll be an integral part of the Deal Operations team with a focus on offering guidance to drive deal execution while complying with company policies and procedures and ensuring consistency to manage risk. You’ll work directly with our Sales, Legal, Accounting, and cross-functional leadership to better streamline efficient workflows and enhance sales productivity.
WHAT YOU'LL DO
- Quote & contract approvals — review and approve quotes and contract workflows within policy; escalate exceptions with clear context
- Feature & subscription activation — enable product tiers, configure accounts, and manage trial extensions, and coordinate billing
- Policy & process guidance — be the first line of support for AEs with questions about deal structure, approval requirements, and process
- Playbook development — document what you learn; help build the SOPs and escalation guides that make this function scalable
- Drive consistency across deal processes by helping to optimize, streamline, and automate quote-to-cash processes
- Serves as a subject matter expert on deal constructs, operational procedures, approval policies, and controls
WHAT YOU NEED
- 1+ years in a Deal Desk environment, preferably in a high growth SaaS company.
- Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools.
- Exceptional communication skills, written and verbal.
- Excellent project management instincts, with an ability to manage multiple projects at one time.
- You have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Mexico
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.
The Impact You’ll Make
Everyone in our Mexico City office relies on IT to get their work done. As our
IT Support Engineer
, you'll be the main onsite contact for escalated (Level 2) issues, handling the more complex problems across identity, laptops and devices, Microsoft 365, collaboration tools, networking, and office technology.
Day-to-day support is only part of the role. You'll also work on automation and process-improvement projects that make onboarding, access requests, asset tracking, and ticket routing faster and more reliable. The goal is simple: fix issues when they come up, and improve our processes so they happen less often.
What You’ll Own & Drive
Level 2 onsite support
— Handle escalated and more complex issues for the CDMX office, across identity, devices, Microsoft 365, collaboration tools, and the office network.
Automation and process improvement
— Work on projects that automate onboarding and offboarding, access requests, asset tracking, and ticket routing, so there's less manual work and a better experience for employees.
Okta
— Manage user accounts, groups, app assignments, and access policies.
Device management
— Manage Mac and Windows devices in Iru (Kandji) and Intune, including enrollment, configuration profiles, compliance policies, and app deployment.
Microsoft 365 and Exchange
— Manage licenses, mailboxes, shared mailboxes, distribution groups, and mail flow, and troubleshoot tenant-level issues.
Ticketing
— Set up and maintain ticket workflows, queues, SLAs, and the request catalog so requests reach the right person and get resolved on time.
Asset inventory
— Keep an accurate, automated record of hardware, software, and licenses, from purchase through reassignment, wipe, and retirement.
Meeting rooms and office technology
— Set up and troubleshoot Zoom Rooms, video conferencing, and AV equipment. Support the office network (Meraki access points, switches, and security appliances) and Wi-Fi. Work with Security, Facilities, and outside providers on access control and CCTV.
Local vendors
— Find vendors, get quotes, negotiate, create purchase orders, and check invoices and billing.
Documentation and mentoring
— Write procedures, runbooks, and help articles, and set guidelines for user administration and security. Support office events and important business activities, and help train Level 1–2 support staff.
The Qualities That Set You Apart
You follow through
— You stay with an issue until you find the root cause and it's properly fixed.
You look for ways to automate
— If a task keeps coming up, you find a way to stop doing it by hand.
You stay calm under pressure
— Outages, important meetings, or busy office days don't throw you off.
You care about the people you support
— A good experience for employees matters to you as much as the fix itself.
You communicate clearly
— You can explain technical issues in simple terms, in English and Spanish, and you write documentation others can follow.
You improve how the team works
— You leave behind processes, runbooks, and guidelines that make the team better.
Your Background
5+ years
in IT Support, IT Operations, or related roles, including Level 2–3 support — and the ability to work
onsite from our Mexico City office
.
Okta administration
— hands-on SSO, MFA, lifecycle management, groups, and policies.
MDM
— solid experience with
Iru (Kandji)
and
Microsoft Intune
for macOS and Windows.
Microsoft 365 & Exchange Online
— administration and troubleshooting of mail flow, licensing, and security/compliance settings.
Ticketing & service management
— experience working with ticketing systems and designing or improving flows, queues, and service workflows.
Office technology & networking
— Zoom Rooms and video-conferencing, basic Meraki networking, access control systems, and CCTV.
Vendor management
— billing, invoice validation, and contract management.
Tools
— proficiency with Slack, Zoom, Notion, macOS, and Windows.
Language
— fluent English (spoken and written) and Spanish.
Nice to have:
Basic-to-medium knowledge of
AWS
.
Experience with no-code/low-code automation tools such as
Tines
,
n8n
, or similar.
Scripting experience (
PowerShell
,
Bash
, or
Python
) to automate administrative tasks.
ITIL
knowledge or certification and familiarity with ITSM best practices.
Experience with IT asset management tools and automated inventory processes.
Basic-to-medium knowledge of
Zscaler
.
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Espoo
Workplace: Hybrid
Role highlights:
- Senior Manager, Total Reward
- Location: Espoo, Finland
- Department: People
- Reports to: VP, People
- Employment type: Permanent
- Workplace model: Hybrid
Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS
As Senior Manager, Total Rewards, you'll build the Total Rewards function at ICEYE from the ground up. Today we don't have a mature Total Rewards infrastructure, and we need someone who has done this before and knows how to take an organization from fragmented compensation and benefits practices to a clear, scalable, data-driven framework.
You will own the strategy, design, and implementation of Total Rewards across our global workforce in Finland, Europe, the US, and Asia-Pacific. Reporting to the VP, People, you'll be a strategic partner to executive leadership, People Business Partners, Finance, and business leaders, bringing structure and discipline to how we make reward decisions while keeping the employee experience at the center.
This is a builder role. You'll be comfortable in an environment where the answer isn't yet documented and the process doesn't yet exist, and the expectation is to figure it out, build it, and make it work.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Build the global Total Rewards framework: Define and implement ICEYE's Total Rewards philosophy, principles, governance, and operating model, including decision rights, so rewards are managed consistently across countries and employee populations.
- Lead and develop the Total Rewards team: Manage, coach, and develop the Rewards Specialist reporting to you, setting clear priorities, building expertise, and fostering a high-performing team. Balance hands-on delivery with effective delegation and capability building as the Total Rewards function evolves and scales.
- Build compensation infrastructure: Establish global salary benchmarking and market-pricing methodology, salary ranges and structures across relevant geographies, compa-ratio and market-positioning analysis, internal and pay equity analysis, and guidelines for new-hire pay, promotions, lateral moves, and out-of-cycle adjustments.
- Design and run compensation cycles: Build and lead scalable global merit, promotion, and equity refresh cycles, including budgeting, scenario modelling, manager guidance, and communication, in partnership with People Business Partners, Finance, and leadership.
- Create job architecture and career structures: Partner with People Operations and People Business Partners to build a practical global job architecture covering job families, career levels, leveling criteria, and role scope, with enough structure for consistency and without unnecessary bureaucracy.
- Own equity and long-term incentives: Develop and govern ICEYE's global equity approach, including eligibility, grants and refreshes, pool planning, and executive and senior leadership equity, working with Finance, Legal, executive leadership, and the Board/Remuneration Committee while respecting country-specific constraints.
- Design variable compensation and sales incentives: Work with Commercial, Sales Operations, Finance, and business leaders to build and govern sales incentive plans, commission structures, and bonus frameworks, balancing commercial outcomes with simplicity, transparency, and financial discipline.
- Build the benefits strategy: Develop a coherent global benefits philosophy with local relevance. In Finland this includes oversight of occupational healthcare, insurance, pension arrangements, flexible benefits, ePassi, bike benefits, and other local programs, plus principles to harmonize benefits across our international locations.
- Establish pay transparency and pay equity: Build the processes, data, and governance to prepare ICEYE for the EU Pay Transparency Directive, Finnish equal-pay requirements, and other relevant regulations, turning requirements into practical processes rather than only managing compliance.
- Advise executives and the Board: Act as a trusted Total Rewards advisor to the VP People, executive leadership, and the Board/Remuneration Committee, with clear, data-driven recommendations on executive compensation, market positioning, equity allocation, incentives, budgets, and reward strategy.
WHAT WE'RE LOOKING FOR
MUST HAVES
- You have built this before: you have personally built or materially transformed a Total Rewards function, taking an environment with incomplete or inconsistent processes, data, structures, and governance and making it scalable
- 8+ years of progressive experience in HR/People, with significant specialization in Total Rewards
- 3+ years in a senior Total Rewards leadership or ownership role
- Experience in a fast-growing, international technology, aerospace, engineering, deep-tech, or similarly complex organization, including through significant growth and organizational change
- Experience designing and operating compensation and benefits programs across multiple countries, particularly Europe and the US, with an understanding of how global frameworks differ from local market requirements
- Strong understanding of Finnish employment, benefits, taxation, and compensation practices
- Deep technical Total Rewards expertise: market benchmarking and survey data, salary structures and ranges, job architecture and leveling, compa-ratio and market positioning, pay equity analysis, equity and LTI, annual compensation cycles, variable compensation and sales incentives, benefits strategy, compensation modelling and analytics, and pay transparency
- Builder mentality: comfortable starting with ambiguity and without an existing playbook, mature HRIS configuration, or perfectly clean data; able to set a practical roadmap and be pragmatic about where structure is needed
- Executive presence and commercial acumen: able to translate complex reward topics into clear business decisions, challenge assumptions, model scenarios, and make recommendations to senior leadership and the Board
- A human-centric approach: you think about how reward decisions are experienced by employees and managers, and you build clarity and trust rather than more process
- Professional fluency in English
NICE TO HAVES
- Finnish language skills
- Familiarity with Finnish collective agreements/TES environments
- Experience with leading market data providers such as Radford, Mercer, WTW, or similar
- Experience navigating international equity and compensation considerations
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About the Role
Join Mistral AI’s Strategic Licensing Partnerships team and help shape the future of sovereign frontier AI. Working at the intersection of corporate law, venture finance, and frontier research, you will support strategic initiatives that transform high-value real-world financial, corporate, and specialized data assets into frontier AI capabilities.
In the Strategic Licensing Partnerships Intern role, you will drive data sourcing initiatives and engage key stakeholders across financial services, venture capital, private equity, and institutional networks. You will merge strategic deal execution with practical technical work—leveraging state-of-the-art LLM tools and AI agents to demonstrate how specialized financial data drives next-generation AI solutions.
You will collaborate closely with cross-functional teams across IP & Licensing, Applied AI, Engineering, and Research to align content sourcing with Mistral AI’s strategic roadmap. This role is ideal for a high-potential, hybrid legal/business profile who combines strong financial and legal acumen with deep AI curiosity, hands-on tech fluency, and an adaptable mindset to thrive in a fast-paced frontier research environment.
What You Will Do
- FSI/ PE / VC ecosystem research & outreach: conduct deep-dive research across private equity/venture capital and financial services industry providers to identify data partnership opportunities.
- Coordinate with Applied AI and Research teams to test current LLM tools, help configure custom AI agents, and adapt interactive product demos for financial partners (no software engineering degree required)
- Privacy & data partner operations: oversee specialized external privacy vendors, managing deliverables, compliance quality, and data quality standards.
- Program tracking & cross-functional alignment: establish tracking metrics, monitor pipeline velocity, and communicate progress and risk mitigation plans across Engineering, Research, Product, Legal, and Leadership.
What We’re Looking For:
- Background: final-year Master 2 / Grande École student in Corporate Law, Business/Finance, Private Equity, or Tech Governance (hybrid legal/business profile strongly preferred).
- Tech fluency: strong AI curiosity and hands-on tech fluency (comfortable configuring AI agents, building prompt workflows, adapting demos). Software engineering degree not required.
- Interests: passion for VC, PE, financial services innovation, and corporate restructuring.
- Fluent French (required) and professional English
- Location & work authorization: this internship is available only in France. Please apply only if you have the required work authorization to complete the internship for its full duration.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Brazil; Argentina
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it.
Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to:
- Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case
- Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market
- Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption
- Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region
- Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases
- Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering)
- Partner with leadership on high-impact initiatives that support the local GTM team and global results
Requirements
- 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book
- Experience with voice AI, TTS, conversational AI, or developer-facing products
- A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more
- You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work
- Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy
- Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward
- Experience managing a high-volume book of business at scale, mid-market or commercial segment
- Language Requirements - Must be fluent in Spanish/Portuguese and English
Growth Potential
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Growth Roles - Regional Adoption Lead
- Other teams: Account Management, Digital CX or Deployment Strategist
Location
This role can be based in Argentina or Brazil
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment
Security Architecture | Cloud | AI Security | Enterprise Platforms
We are seeking a Staff Security Architect to help shape and secure the next generation of enterprise, cloud, platform, and AI-enabled technology. This role combines deep security architecture expertise with strong engineering judgment and the ability to influence technical direction across complex, global environments. The successful candidate will partner with engineering, infrastructure, product, and security teams to identify systemic risk, develop scalable security patterns, and guide secure adoption of emerging technologies, including generative AI and agentic systems.
Key Responsibilities
Design, review, and approve security architecture for enterprise, cloud, SaaS, platform, and application environments, balancing business objectives, engineering constraints, and risk.
Lead cloud security architecture across AWS, Google Cloud, and hybrid environments, including identity, network security, data protection, logging and monitoring, key management, workload isolation, security posture management, and the effective use of native and third-party cloud security controls.
Define and review security architecture for SaaS and PaaS platforms, including identity federation, privileged access, tenant configuration, data protection, API and integration security, logging, third-party risk, and secure adoption of enterprise SaaS services.
Drive security throughout the software delivery lifecycle, including source control, CI/CD pipelines, build systems, artifact repositories, infrastructure as code, secrets management, code and artifact signing, software provenance, deployment automation, and security controls for developer platforms.
Lead security architecture for AI-enabled systems, including generative AI, large language models, retrieval-augmented generation, AI agents, model-serving platforms, and AI-assisted developer workflows.
Design mitigations for risks such as prompt injection, insecure tool use, excessive agency, sensitive-data disclosure, model or supply-chain compromise, unsafe output handling, and abuse of AI services.
Define security requirements for AI data, models, prompts, embeddings, vector stores, APIs, tools, and agent identities, including least-privilege access, secrets management, encryption, isolation, provenance, logging, monitoring, and lifecycle controls.
Architect and improve identity, authentication, authorization, network security, key management, cryptography, application security, and production security controls across complex environments.
Identify security design gaps in existing and proposed systems; translate findings into practical architecture improvements, reference patterns, hardening standards, preventative controls, and responsible automation that improves repeatability and operational effectiveness.
Provide technical leadership across multi-disciplinary teams, clearly articulating risks, tradeoffs, and recommended solutions to engineering leaders, business stakeholders, and audiences without a security background.
Required Qualifications
15+ years of relevant experience in security architecture, security engineering, product security, cloud security, infrastructure security, or related disciplines, with demonstrated leadership at senior or staff level.
Deep knowledge of security architecture principles across cloud, application, network, identity, platform, infrastructure, and enterprise environments.
Hands-on experience designing or securing cloud-based and containerized environments, including major cloud platforms such as AWS or Google Cloud.
Strong understanding of modern identity and access management, PKI, OAuth/OIDC, SAML, TLS, VPNs, secrets management, key management systems, cloud KMS, and HSMs.
Expertise in network and application security controls such as WAFs, NGFWs, segmentation, DMZ design, DDoS mitigation, load balancing, proxies, intrusion detection/prevention, and host-based controls.
Experience with secure software development, threat modeling, CI/CD and developer platforms, application security, and engineering mitigations across the software lifecycle.
Working knowledge of AI/ML security concepts and the ability to evaluate security risks in generative AI, LLM, and agentic system architectures, including data flows, trust boundaries, model access, and tool integrations.
Strong critical thinking, risk prioritization, communication, and influence skills, with the ability to lead through ambiguity and work effectively across global, cross-functional teams.
Bachelor's degree in Computer Science, Mathematics, Engineering, Information Security, or equivalent practical experience.
Preferred Qualifications
Experience securing AI/ML platforms, generative AI applications, model gateways, RAG architectures, vector databases, or agentic workflows in production environments.
Experience with AI security evaluation, red teaming, adversarial testing, model abuse testing, or control validation for AI-enabled systems.
Experience securing large-scale Linux, distributed, multi-tenant, or high-availability production environments.
Development or automation experience in Python, C++, Java, or similar languages.
Recognized technical leadership through patents, publications, open-source contributions, conference participation, teaching, or security community involvement.
Penetration testing, adversarial security, or attacker-minded design experience.
Master's degree or Ph.D. in Computer Science, Mathematics, Engineering, Information Security, or a related field.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
United States
United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоWe strongly encourage candidates of all backgrounds to apply
ОфисheadNew York
Quonset Point, United States
УдалённоseniorUnited States
ГибридseniorГеография найма не уточнена
УдалённоseniorRemote, USA
УдалённоseniorCanada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
ГибридSan Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Mexico
ГибридseniorГеография найма не уточнена
СтажёрParis; Location & work authorization: this internship is available only in France; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоBrazil; Argentina
United Kingdom, London
Все вакансии в одном месте - страница 16 · Job Hunters