Location: Kinshasa, Kinshasa, Democratic Republic of the Congo
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Human Resources for Health Advisor will support the Office of Foreign Assistance of the U.S. Department of State Embassy Kinshasa carrying out the America First Global Health Strategy. The primary focus of the Advisor will be technical support to develop a Political Economic Analysis of Frontline health workers management and payment transition operational plan in alignment with the U.S,-DRC Health Cooperation Memorandum of Understanding (MOU) signed on February 26, 2026.
This position specifically supports Section 2.4 of the MOU, with human resources for health responsibilities spanning all health service delivery areas (HIV, TB, malaria, maternal and child health, nutrition, global health security including polio eradication) to strengthen the entire health system rather than individual disease programs.
The Senior Advisor will support the Ministry of Health, Hygiene, and Social Security (MOH) for improving performance and retention of human resources for health of front-line health workers, including community health workers. The Senior Consultant will identify policy and practice bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through the Ministry’s programming and administration efforts along with the health donors group members.
The Senior Advisor will identify technical and skills bottleneck and facilitate solutions through close mentorship. S/he will be based at the MOH Human Resources Division Office. The Senior Consultant will receive day to day direction from the Division head. S/he will be reporting to U.S. Embassy Public Health Advisor and Frontline Health Workers workstream Lead bi-weekly. The Advisor will support the MOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Support the MoH General Secretary to manage and coordinate efforts to process with employees hiring plan, set up HR data systems, review and update salaries and allowances payroll as well as retirement plans.
Provide technical assistance in the compilation of a valid, up to date registry of front-line health workers in collaboration with the MOH and the Ministry of Public Works.
Advise the MOH General Secretary on health policy and strategy gaps and make recommendations for remedial actions.
Coordinate with the U.S. Government and the Global Fund to list staff receiving bonuses and ensure that they are `national staff register or private sector entity payroll systems.
Develop a risk mitigation and communications plan to maintain performance and retention of health workers transitioned off of bonuses by January 2027.
Support U.S. Government implementing partners to create a plan for transition CHWs to monthly stipends by domestic health resources per the MOU.
Participate as a resource member to the GIBS Sante Health Workers and Service Delivery Working Group to support implementation of the 2026 priority action plan and improve coherence of related health donor actions to strengthen human resources of health policy and practice.
Support the MOH to ensure workforce strategies support integrated health service delivery across all MOU Areas of Cooperation rather than vertical program structures.
Coordinate with the LEAP Health Finance Advisor and Health Governance Advisor to align workforce transitions with co-investment tracking and financial oversight.
Reporting:
The Advisor will submit a monthly report to designated officer at the U.S. Embassy Office of Foreign Assistance by the 5
th
day of the following month. Reports should demonstrate how workforce activities support integrated health system strengthening across all MOU Areas of Cooperation. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced Academic Credentials: Master’s degree or higher in Public Health, Health Policy, Health Economics, Public Administration, or related field.
At least seven (7) years of relevant experience in the following areas:
HRH Policy & Regulatory Leadership: Led formulation/revision of national HRH strategies, regulatory frameworks, and workforce policies aligned with UHC and Ministry of Health priorities.
Workforce Planning & Operations: Designed staffing norms, deployment strategies, HRIS systems, and performance management frameworks in decentralized health systems.
Risk Management in Fragile Settings: Conducted operational risk assessments and developed mitigation plans addressing attrition, payroll integrity, donor dependency, and emergency surge capacity.
Donor & Stakeholder Coordination: Aligned HRH investments across government, World Bank, USG, and implementing partners; facilitated multi-partner consensus.
Institutional Capacity Strengthening: Led technical assistance, change management, and M&E systems to strengthen sustainable HRH governance.
Full Professional Fluency: Bilingual English and French (written and oral), with experience leading high-level policy dialogue and technical drafting in both languages.
Experience with IRIS is desirable.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: London, England, United Kingdom
Who We Are
At OKX, we believe that the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to security and reliability, we provide an essential trading platform for the world's investors and institutions. We are safe and reliable, backed by our Proof of Reserves. As strong believers in the value of blockchain technology, we are committed to building a more inclusive and open financial future and we know that starts with the people who build it.
About the team
OKX's Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced team who enjoys the cutting-edge nature of our work and our industry. Our team of 60+ lawyers are located around the world, and the OKX Chief Legal Officer is based in the United States.
About the opportunity
As Deputy General Counsel and Head of Legal, UK, you will lead the UK legal function, working closely with the UK CEO and other key UK stakeholders and reporting into the Global Legal team. You will provide strategic legal advice to the UK business and work closely with global legal colleagues and senior business leaders on regulatory, commercial and strategic matters.
You will be a member of the UK management team and represent the legal function at relevant Board and committee meetings.
The right candidate will have direct legal experience and an enthusiastic belief in the digital asset space, 14+ years of experience working for a top-tier law firm, in-house at a financial services or digital assets company or with a financial services regulator and possess excellent writing and analytical skills. The ideal candidate has deep experience in financial services and digital asset regulation, U.K. licensing, marketing and advertising, and contract law.
We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services.
What You’ll Be Doing
Supporting OKX's business expansion into the United Kingdom. This role will be the primary legal point of contact for the OKX U.K. entity, and will be called upon to support the business in its licensing and legal efforts to expand into the U.K. Market. The right candidate will also have experience in government and regulatory relations and will be responsible for ensuring OKX is a valued contributor to the developing legal frameworks in the sector. This will include representing OKX in relevant industry associations and promoting OKX's view point in consultation efforts.
Supporting the business in virtually all legal coverage areas, including but not limited to product development, regulatory matters, IP and trademark enforcement, corporate governance, licensing efforts, token listings for OKX U.K., contract negotiation, compliance legal support, institutional sales and partnerships, and marketing and advertising;
Analyzing and advising on the legal risk of new and existing digital assets and managing the legal component of the new asset review process;
Collaborating with product and business development teams to achieve company-wide projects and goals; and
Managing legal requests from all areas of the business and effectively advising on legal concepts and legal risk with an eye towards the strategic goals of business leaders.
You will be working from OKX's London office three days a week. You may work remotely two days a week.
What We Look For In You
Law degree at a top-tier law school and qualified to practice law in the U.K.
14+ years of legal experience at a top-tier law firm and/or in-house legal team, preferably in the cryptocurrency/digital assets and/or financial services industry.
Experience advising on digital asset and blockchain technology legal issues and have a basic understanding of the relevant legal and regulatory landscape.
Experience working with the Financial Conduct Authority (FCA) and obtaining U.K. financial services and/or crypto exchange licenses.
Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment.
Ability to effectively advise and build trust with business teams.
Ability to navigate through a rapidly-changing legal landscape and deal with legal ambiguity.
Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment.
Self-starter, quick learner who is highly driven, proactive, responsive and precise.
Experience working on cross-jurisdictional matters and a global legal team.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the team
OKX’s Legal team provides legal advice and guidance to the Company across all coverage areas and geographic locations, and supports business growth and development by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced team who enjoys the cutting-edge nature of our work and our industry
About the Opportunity
You will report to the team’s European Associate General Counsel based in Malta. You will work closely with all members of the Global Legal team and business leaders throughout the company, but will concentrate on supporting OKX's European entities, which are based in Malta.
The right candidate will have a basic understanding of and enthusiastic belief in the cryptocurrency/digital asset space, 5+ years of experience working for a top law firm or in-house at a fast-paced, business, and possess strong academic credentials and excellent writing and analytical skills. The ideal candidate should also possess experience working on matters pertaining to cryptocurrency/digital assets, and/or touching upon financial services laws and regulations (for example MICA, GDPR, MIFID).
We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services.
What You’ll Be Doing
Support the business in virtually all legal coverage areas, including but not limited to complaints and litigation handling, product development, corporate governance, contract negotiation, regulatory matters, compliance legal support, institutional sales and partnerships, and marketing/advertising;
Analyze and advise on the legal risk of new and existing digital assets and manage the legal component of the new asset review process;
To the extent needed, manage civil or regulatory litigation matters and retain and supervise outside counsel;
Manage on-going license obligations, communicating with the Regulator, drafting and maintaining internal policies, and working collaboratively to support the legal function;
Collaborate with product and business development teams to achieve company-wide projects and goals;
Assist as needed with corporate governance, and other corporate matters; and
Manage legal requests from all areas of the business and effectively advise on legal concepts and legal risk with an eye towards the strategic goals of business leaders.
What We Look For In You
Must possess the academic degree of Doctor of Law (LL.D.) or Master in Advocacy and have obtained the warrant necessary to practice as an Advocate pursuant to the laws of Malta;
Resident of Malta;
5+ years of experience at a top-tier law firm and/or in-house legal team, preferably in a financial services or crypto industry;
Experience advising on cryptocurrency and blockchain technology legal issues (or strong interest and knowledge in the field) and have a basic understanding (or eager to learn) about the relevant legal/regulatory landscape;
Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment;
Ability to effectively advise and build trust with business teams;
Ability to navigate through a rapidly-changing legal landscape and deal with legal ambiguity;
Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment;
Self-starter, quick learner who is highly driven, proactive, responsive and precise;
Experience working on cross-jurisdictional matters and a global legal team;
Drafting, reviewing and negotiating contracts.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Staff Engineer - Satellite Communications
- Location: Espoo, Finland
- Department: Fleet Control and Satellite Communications
- Reports to: Director, Fleet Control and Satellite Communications
- Employment type: Permanent
- Workplace model: Hybrid. 3 days a week at the office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Staff Engineer in Satellite Communications, you will own the satellite-to-ground link, the core communications protocols, and the end-to-end transmission of data from ground stations to customers. Trend is that our constellation produces an increasing volume of data and we want it down faster and more reliably. As we scale, the communications link sets the limit on what we deliver and how fast customers receive it.
You'll own the end-to-end communication stack: the satellite-to-ground link (X-band, Ka-band and S-band), the underlying protocols used, and the transmission of data from ground stations to customers. Today these decisions are spread across several teams. This role brings them under one technical owner.
The work sits where software meets physics. On one side are link budgets, modulation and coding, and spectrum constraints; on the other are schedulers, distributed systems and production operations. The hardest problems live where the two meet.
You own what you build, from design to production, across a stack that combines cloud, on-prem and real hardware. Our engineering culture is AI-positive, with active use of copilots and LLMs to improve speed, code quality and productivity.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own the architecture of the satellite-to-ground link acrossX-band and Ka-band payload downlink and S-band command and control
- Measure what the constellation delivers against its theoretical capacity, and lead the work that closes the gap
- Design how data moves from ground station to customer, including latency tiers and delivery accounting
- Build alongside software engineers, contributing code and reviews, not only architecture documents
- Lead technical initiatives across team boundaries and align teams on link and data path decisions
- Grow satellite communications expertise across the domain through mentoring, design reviews and shared standards
WHAT WE'RE LOOKING FOR
MUST HAVES:
- Communications engineering on at least one flown mission, including personally diagnosing an anomaly on a live satellite.
- High-rate payload downlink experience in X-band or Ka-band, beyond S-band command and control
- Ability to build and defend a link budget: EIRP, G/T, Eb/N0, margin, rain fade, elevation constraints
- Practical CCSDS knowledge: transfer frames, virtual channels, synchronisation and channel coding, file delivery
- Experience owning how data moves from a ground station to where it is consumed, with latency and completeness guarantees
- Hands-on coding in Python, Go, C++ or similar; you ship code, not just designs.
NICE TO HAVES:
- Active use of AI-assisted development tools (e.g., copilots, LLMs) to improve productivity, code quality, and problem-solving
- Fleet-scale contact planning and scheduling across commercial ground station networks, especially leased third-party capacity
- DVB-S2/S2X with adaptive coding and modulation
- Delay-tolerant networking, or other store-and-forward file delivery with completeness accounting
- SDR and DSP work: GNU Radio, FPGA or RFSoC, including personal or open-source projects
- Awareness of spectrum regulation and coordination. We have a separate spectrum licensing team, so this is a plus rather than a requirement
APPLICATION PROCESS
- TA Partner Screen Call (30 min)
- Hiring Manager Interview (90 min)
- Technical Interview (120 min)
- Values and Fit Interview (60 min)
- Final interview with SVP of Engineering (60min)
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
We are looking for an experienced Senior Data Engineer to design, develop and operate trusted, scalable data solutions that power decision-making and transformation across Sony Interactive Entertainment (SIE). Working within Player Data Engineering, you will build reusable data pipelines, integration services and curated data products for business domains including Commerce, hardware, game play, products and services, and accounts.
This is a hands-on senior individual contributor role. You will partner with engineering, platform, product and business teams. Take end-to-end ownership of complex solutions and raise engineering standards through technical leadership and mentoring. You will help create reliable, governed and AI-ready Player data foundations.
What you'll be doing:
Design, deliver and maintain Player data solutions
Design, build, test and maintain robust batch and near-real-time data pipelines and ETL/ELT workflows across Player data systems, APIs, Snowflake Db and cloud data environments.
Develop reusable, well-documented data models and domain-aligned data products, translating complex business logic into reliable engineering solutions.
Lead technical design for assigned initiatives, evaluate trade-offs, and ensure solutions are scalable, secure, maintainable and cost-effective.
Own quality, reliability and operations
Own solutions throughout the engineering lifecycle, from requirements and design through deployment, monitoring, incident resolution and continuous improvement.
Implement automated testing, data validation, reconciliation, lineage, observability, alerting and operational runbooks.
Apply engineering practices including version control, code review, CI/CD, infrastructure automation and appropriate change controls; improve performance and platform efficiency.
Provide technical leadership and collaborate
Mentor engineers, lead technical reviews and contribute to shared patterns, coding standards and communities of practice.
Partner with TPM’s, business stakeholders, architects, security, governance, analytics and platform teams to clarify requirements, dependencies and data ownership.
Proactively identify delivery risks, technical debt and cross-team dependencies; communicate progress, options and recommendations clearly.
Enable trusted data for analytics, planning, automation and AI use cases while respecting privacy, security and access controls.
What we're looking for:
Typically 5+ years of professional data engineering or software engineering experience, including ownership of complex production data solutions.
Experience designing data pipelines and transformations using modern ETL/ELT tools and frameworks, such as dbt, Ab Initio or equivalent technologies.
Solid experience with cloud data platforms and warehouses, particularly Snowflake; knowledge of data modelling, dimensional design and data product principles.
Experience with orchestration, Kubernetes, Git-based workflows, automated testing, CI/CD, monitoring and troubleshooting production data services.
Understanding of data security, access management, data quality, governance and regulatory considerations in enterprise environments.
Experience leveraging AI coding assistants, agentic workflows, and AI-driven development tools to accelerate engineering productivity and improve code quality.
Familiarity with building or integrating AI agents into data engineering workflows would be a strong plus.
Ability to influence technical decisions, mentor peers and communicate effectively with engineering and non-technical stakeholders.
Bachelor’s degree in a relevant discipline or equivalent practical experience.
Desirable Experience
Strong hands-on SQL and Python skills, with experience in distributed data processing using PySpark and/or Databricks.
Experience with AWS services, APIs, event-driven integration and infrastructure as code.
Exposure to AI/ML data preparation, data observability, metadata management and modern data governance practices.
Experience working with globally distributed teams and supporting cross-functional transformation programs.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are looking for an experienced IT Engineer II to join Checkout’s IT Engineering team, supporting Workplace Technology. In this generalist role, you will work across the services and platforms managed by the team, helping colleagues get the technology they need while keeping those services secure, reliable, and easy to use.
You will contribute across areas such as identity and access, end-user devices, collaboration and productivity platforms, IT assets and licences, and office technology. You are not expected to be a subject matter expert in every product. Instead, you bring strong technical foundations, depth in one or more areas, and the curiosity to build working knowledge across the wider portfolio.
At this level, you can confidently resolve all but the most complex problems affecting the team. You will own operational outcomes, deliver small-to-medium projects independently, and work with colleagues and stakeholders to improve the services we provide across Checkout.
HOW YOU’LL MAKE AN IMPACT
- Cross-Portfolio Service Ownership: Administer and improve services across the Workplace Technology portfolio. This may include Okta, Google Workspace, Atlassian, macOS and Windows endpoint management through tools such as Jamf and Microsoft Intune, IT asset and licence processes, and office technology.
- Identity and Access: Support secure identity lifecycle and access management, including joiner, mover, and leaver activities, single sign-on, group and role administration, and least-privilege access.
- End-User Technology: Help manage and support company endpoints and workplace services. Apply approved configurations and security controls, troubleshoot issues, and contribute to a consistent employee experience across platforms.
- Platform Administration: Configure and maintain team-managed applications and services. Learn unfamiliar platforms quickly, follow established governance, and identify when a change needs specialist or security review.
- Operational Excellence: Provide dependable operational support, maintain clear documentation and runbooks, and help the team improve service quality, reliability, and supportability.
- Incident and Change Management: Own incidents through the full lifecycle, from triage, prioritisation, and stakeholder communication through safe service restoration, root-cause analysis, and follow-up actions. Maintain accurate incident records, capture decisions and remediation, and document recurring issues and operational procedures in clear, current runbooks and knowledge articles. Plan and implement changes safely, with appropriate testing, approvals, and rollback plans.
- Project Delivery: Plan and deliver small-to-medium technical projects, coordinating with stakeholders and other teams to manage dependencies, risks, and outcomes.
- Automation and Improvement: Identify repeatable manual work and service friction. Propose or build appropriately controlled automation and simpler workflows to reduce toil and improve consistency.
- Asset and Licence Management: Support accurate technology inventory, licence administration, and lifecycle processes, helping the team make effective and responsible use of its tools and equipment.
- Knowledge Sharing: Share learning across the team, contribute to onboarding and operational guidance, and support colleagues as they develop their technical skills.
WHAT WE’RE LOOKING FOR
- Experience: Typically 2-3+ years in IT engineering, workplace technology, systems administration, or a similar technical role.
- Technical Breadth: Practical experience supporting or administering a range of workplace technology services. You have a strong foundation in at least one relevant area and are motivated to build capability across others.
- Relevant Platforms: Experience with some of the following is useful: identity and access management (for example, Okta and SSO); Google Workspace; Atlassian products; macOS or Windows endpoint management (for example, Jamf or Microsoft Intune); SaaS administration; IT asset or licence management; or office technology. You do not need experience with every product listed.
- Security Mindset: Understand the importance of least privilege, secure configuration, data protection, auditability, and careful change management. You know when to escalate a risk or seek specialist guidance.
- Problem Solving: Take a logical, evidence-led approach to troubleshooting. Explain technical options and trade-offs clearly, and distinguish between immediate mitigation and long-term resolution.
- Ownership: Take responsibility for work from investigation through resolution and follow-up. Care about the long-term health of the services you support, not only closing individual requests.
- Communication: Work effectively with colleagues, stakeholders, and technical teams. Translate technical detail into clear updates and provide helpful, user-focused support.
- Adaptability: Comfortable working across a varied technology estate, learning new tools, and balancing planned delivery with operational priorities in a changing environment.
- Teamwork: Share knowledge, ask for help when needed, and contribute positively to a team that works across multiple technical domains.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United Arab Emirates
Workplace: Hybrid
CUSTOMER EXCELLENCE SPECIALIST
- Location: UAE
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across UAE region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for UAE's governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Arabic
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Collaborate with the People Platform, Benefits, Legal, and Finance business units on all payroll matters with cross-functional impact, such as accurate benefit information, new joiner processes, cash, bonus, process leavers, and other ad hoc projects impacting payroll. Process U.K.
Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an International Finance Program Manager to join our International Accounting team in Dublin at Anthropic. In this role, you will drive execution excellence across a diverse portfolio of international expansion initiatives, standing up new go-to-market and infrastructure entities. You will partner closely with the Accounting, Tax, Treasury, Payroll and Finance Systems leads, functional business owners, and cross-functional teams to ensure initiatives are well-governed, on track, and delivering measurable business value.
This role requires someone who can context-switch across multiple finance domains, establish lightweight but effective program management practices, and thrive in a fast-paced environment where priorities evolve quickly. You will be instrumental in helping Anthropic scale its international footprint so that every new entity is ready to operate and meet its obligations from day one.
Responsibilities
Program Management:
Manage a portfolio of international entity set-ups, ensuring clear prioritization, resource alignment, and delivery accountability across the Finance teams that own the deliverables
Governance & Process Design:
Establish and maintain lightweight governance frameworks appropriate for a fast-paced, engineering-centric culture, including standardized project intake, status reporting, risk management, and decision escalation processes
Status Tracking & Reporting:
Provide clear, consistent visibility into project health, milestones, dependencies, and risks through structured reporting to the Head of International Accounting, functional leads, and Finance leadership, and maintain the inventory of entities and the infrastructure expansion pipeline
Cross-Functional Coordination:
Lead cross-functional coordination across Finance Operations, Accounting, Tax, Treasury, Payroll, Finance Systems, Legal and People Operations teams to drive alignment and remove blockers
Entity Set-up and Go-live Readiness:
Track the finance set-up of each new entity (bank accounts, tax registrations, intercompany agreements, bank mandates, payroll, Workday and the accounting systems) and its go-live readiness, through the first payroll, first month-end close and first payroll tax or VAT filing, in support of the finance owner
Compliance Coordination:
Partner with the Tax, Payroll and Accounting teams and local advisers to support the registrations, filings and compliance calendar of each new entity
Change Management:
Drive user adoption for new entity processes and controls through structured change management, including training, communication plans, and post-go-live support
Vendor Management:
Track and manage vendor delivery timelines, SOW commitments, and partner accountability across the banks and the payroll, tax and accounting providers in each country
AI Initiative Tracking:
Coordinate AI automation initiatives within the international expansion portfolio, tracking progress on Claude-powered use cases and ensuring integration with broader Finance roadmap
Minimum Qualifications
Have 10+ years of experience in program management, project management, or PMO roles, with at least 3 years working in finance or accounting
Have hands-on experience managing complex entity set-ups, international expansion programs or multi-country roll-outs
Can manage multiple concurrent workstreams across different finance domains without losing sight of the details or the big picture
Are skilled at building trusted relationships with diverse stakeholders across Finance, Accounting, Tax, Treasury, Legal and People Operations teams
Have experience designing and implementing governance frameworks that provide accountability without excessive overhead, particularly in fast-paced, agile environments
Possess strong analytical skills and can synthesize complex project data into clear, executive-ready reporting
Are proficient with modern project management tools (Asana, Jira, or similar) and entity management tools and can quickly establish portfolio-level visibility and dashboards
Have excellent communication and presentation skills, with the ability to convey complex project information to both technical and non-technical audiences
Demonstrate strong problem-solving abilities and can navigate ambiguity while maintaining focus on delivery and deadlines
Are passionate about building scalable processes that support rapid organizational growth
Preferred Qualifications
Background in finance operations, accounting, or FP&A with understanding of month-end close, financial reporting, and compliance workflows
Experience with change management frameworks and methodologies
Experience working in high-growth technology companies
A professional accounting qualification (ACA, ACCA, CPA or equivalent)
A project management qualification
Interest in or experience with AI-powered automation and its application to finance processes
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€170.000
—
€220.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Espoo; Amsterdam; Lisbon; Valencia; UK; Berlin; Remote; Athens; Warsaw
Workplace: Hybrid
ROLE HIGHLIGHTS:
- SAR Training Specialist
- Location: EU
- Department: Data
- Reports to: Earth Observation Application Lead
- Employment type: Permanent
- Workplace model: Hybrid or remote
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
The SAR Training Specialist within ICEYE’s Data line of business will support the development, customization, and global delivery of technical training programs to customers across the world.
This role enables customers, particularly in the Defence and Intelligence (D&I) sector, to effectively understand and apply ICEYE’s SAR capabilities, products, and services to support mission-critical objectives.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Develop, maintain and tailor training programs covering remote sensing principles, SAR fundamentals, and the practical application of ICEYE’s technology across operational use cases.
- Deliver both in-person and virtual training sessions to a global customer base, adapting materials and delivery approaches to suit varying levels of technical proficiency and requirements.
- Align training content with evolving product features and customer needs, ensuring materials reflect the latest advancements in ICEYE’s portfolio of offerings.
- Support customer adoption and operational readiness through hands-on instruction, live demonstrations, and scenario-based learning that emphasizes real-world use.
- Collaborate with internal teams, including Product and Engineering, to ensure training materials are accurate, current, and aligned with broader customer engagement strategies
- Represent ICEYE at customer workshops, briefings, and industry events, acting as a trusted technical educator and advocate for the effective use of SAR data
WHAT WE’RE LOOKING FOR
Must haves:
- Experience in technical training and curriculum development
- Strong communication and presentation skills, with the ability to explain complex topics to technical and non-technical audiences.
- Experience of D&I sector use of satellite imagery/SAR e.g. IMINT analyst
- Proficiency with satellite imagery/SAR processing tools and GIS platforms desirable
- Willingness to travel internationally regularly
- Ability to work effectively across diverse cultural and operational environments - prior experience engaging with international customers is strongly preferred
- Bachelor's degree (or higher level) or equivalent in Remote Sensing, Geography, Engineering or a related technical field.
APPLICATION PROCESS
- TA screen
- Hiring Manager interview
- Practical task + presentation to the team
- Final interview with the SVP of Data
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Dublin, Ireland
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
As Partnerships Solutions Lead, you will design, deliver and scale integrated solutions for clients and sales teams, drawing on deep X platform expertise. You will oversee the X Customer Success Management (CSM) group and make sure standards are upheld across solution delivery, reporting and partner engagement.
You will act as a strategic bridge between X, our internal teams, and our global and regional clients. Your work ensures business objectives are met while driving client satisfaction, X platform adoption and revenue growth.
While this role is based in Riga, Latvia, we welcome applications from candidates in any other location in Europe, and we are open to hiring in other EU countries.
What You Will Do
Process optimization and operational excellence
Standardize delivery: develop solution delivery processes that ensure efficiency, quality and scalability across regions.
Improve the client journey: lead initiatives to improve onboarding, solution deployment and post-implementation support.
Build scalable workflows: design and improve workflows for internal teams and external partners, tailored to X (Twitter) requirements, including forecasting, pipeline management, quota setting and onboarding.
Stay compliant: ensure adherence to X (Twitter) partner policies, contractual obligations and operational standards.
Performance monitoring and reporting
Track key metrics: build and maintain dashboards and reports on solution performance and client outcomes (ad spend, margin, campaign performance), with insights and recommendations.
Report to leadership: report regularly on team performance, client satisfaction and solution impact, highlighting trends, risks and growth opportunities in the platform’s revenue streams.
Support strategic planning: assist the Global Partner Director with strategic planning, Business Unit Planning (BUP) and closing activities.
Lead partner reporting: lead and deliver X (Twitter) reporting in global Quarterly Business Reviews (QBRs) and other strategic sessions.
Implement tools: introduce tools and processes that enhance solution delivery and scalability.
Pre-sales and commercial support
Support sales: support global sales teams in pre-sales engagements, proposals and RFPs.
Design solutions: develop solution architectures, value propositions and ROI cases that connect client goals to platform capabilities.
Run large-account QBRs: manage QBRs with clients alongside CSMs, supporting them in preparation, storytelling and follow-up actions.
Delivery and enablement
Oversee implementation: oversee or support the rollout of solutions across markets.
Safeguard execution quality: work with delivery and operations teams to ensure high-quality execution.
Share knowledge: create solution documentation, playbooks and best-practice frameworks.
Systems, tools and governance
Own systems: own and maintain internal and partner-facing systems and tools (for example business manager integrations and partner portals) and ensure clean data flow.
Lead compliance and audits: ensure all processes comply with X (Twitter) program guidelines, contractual terms and regulatory frameworks; maintain documentation and lead internal audits.
Enable access to information: make sure all teams have the tools and information they need.
What We Are Looking For
Leadership and team management: you coach and develop the CSM team, set clear priorities, and build a culture of accountability and client focus.
Strategic client solutions development: you translate client business objectives into tailored solutions, value propositions and ROI cases.
Account and QBR management: you prepare and lead executive-level reviews for large accounts and build trusted, long-term client relationships.
Cross-functional collaboration: you work effectively with Sales, Partner Operations, Finance, Legal and Tech to remove blockers and speed up delivery.
Data-driven insights and reporting: you turn performance data (spend, margin, campaign results) into clear recommendations.
Operational excellence and process improvement: you standardize and scale processes, playbooks and tools, with strong attention to detail and compliance.
Client-centric mindset: you put client outcomes at the center of every decision, with excellent partner-facing skills.
X platform expertise: you are a subject matter expert on the X (Twitter) advertising platform
Why Join Aleph
Real impact: shape how X solutions are designed, delivered and scaled across NE, SE and CIS, and see the effect on client satisfaction and revenue growth.
Room to grow: lead the X CSM group, work directly with the Global Partner Director, and present in global QBRs and planning sessions.
A collaborative team culture: partner with Sales, Partner Operations, Finance, Legal and Tech in an environment built on accountability and client focus.
A multilingual regional hub: Riga offers a growing digital advertising and technology community, strong international connections and hybrid working.
An inclusive workplace: we welcome applicants of all backgrounds, genders, ages and abilities.
In line with the EU Pay Transparency Directive, we are committed to fair and open pay. For this role, the minimum gross annual base salary is EUR 65,280.
On top of the base salary, the role includes a significant variable component based on performance, paid quarterly. The final offer will reflect your experience, skills and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Singapore
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: New Delhi
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: South Korea
Workplace: Remote
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindi/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping state and local government agencies understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Enterprise
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel frequently to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
Must have prior experience working with US federal, state, and/or local agencies
5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Experience navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiar with Python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping federal civilian agencies understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Enterprise
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel frequently to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
Security clearance not required, but a plus
Must have prior experience working with US federal agencies
5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Experience navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiar with Python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$275,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping systems integrators, startups, and other GovTech companies understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Enterprise
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel frequently to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
US Secret Clearance preferred for working with defense tech customers
Prior work in government, government contracting, or government tech preferred
5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Experience navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiar with Python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$275,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA; Washington, D.C.
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
headLondon, England, United Kingdom
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридleadПротиворечивые условия: While this role is based in Riga, Latvia, we welcome applications from candidates in any other location in Europe, and we are open to hiring in other EU countries; An inclusive workplace: we welcome applicants of all backgrounds, genders, ages and abilities
Singapore
География найма не уточнена
УдалённоSouth Korea
География найма не уточнена
География найма не уточнена
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA; Washington, D.C.
Все вакансии в одном месте - страница 16 · Job Hunters