Вакансии

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. You will focus on a short list of strategic accounts within our Enterprise Technology business. For each one you will co-own the account plan with the account executive, build executive technical champions, and drive a multi-quarter adoption roadmap. You will have breadth and depth, reproducing customer environments and problems, building working solutions with them, and develop deep relationships with our engineering and product teams, all in service of each account's strategic roadmap Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Work with your customers on their overall AI adoption strategies, including use case scoping, architecture reviews, technical champion building, adoption workshops, and use case execution Support customers building with both the Claude API and Claude for Enterprise Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Reproduce customer environments and problems in your own builds. Use them to prove the path to production Build deep relationships with Anthropic engineering and product teams. Carry customer needs into the product roadmap and bring product direction back to your accounts Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: 8+ years of experience in roles such as Field CTO, Solutions Architect, Sales Engineer, or Product Manager, with hands-on building experience Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders Experience owning named or strategic enterprise accounts through long, multi-stakeholder buying cycles Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Comfortable with python Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $380,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United Kingdom ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a Senior Statistician to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes. We are seeking a highly skilled Senior Statistician to to join our biometrics team. This is a full-time permanent opportunity with REMOTE. . Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career! Job Responsibilities Responsible for protocol development including study design, sample size calculation, randomization, and statistical analysis plan for assigned studies. Provide statistical oversight to studies and assure adequate quality and consistency with project requirements. Responsible for assuring that data for statistical analyses are complete, accurate, and consistent. Responsible for statistical analysis plans and the accuracy and timeliness of statistical input into reports or decisions. Responsible for the validity of the analysis and exploring alternative analysis strategies as needed. Demonstrates extensive understanding of statistical concepts and methodologies. Recognizes and corrects flaws in scientific reasoning and statistical interpretation. Responsible for accuracy and consistency of statistical tables, figures, and data listings, accuracy of report text, and consistency between summary tables in the body of reports and the corresponding source tables and listings. Responsible for the statistical methods section of the reports. Identifies and corrects common flaws in the interpretation of results, inconsistency in presentation or inference, adherence to the report guidelines, and ensures project-wide consistency. Effectively mentor peers with regard to statistical methodology and provide appropriate training to less experienced statisticians. Manage activities of statisticians across projects by appropriately coordinating assignments and reviewing work so that projects are delivered on time with high quality. Requirements: MS or PhD in Statistics, Biostatistics, or related field.  PhD with 3-4 years of experience or MS with 5-7 years of experience. There are no specific therapeutic area requirements; however, experience in Oncology, Rare Disease, or Neuroscience would be advantageous. Strong oral and written communication skills, with the ability to effectively communicate internally and with clients. Demonstrated understanding and insight in statistics, drug development process, and relevant FDA regulations. Pharmaceutical, CRO, or related industry experience with clinical trials, including interaction with Regulatory Agencies, especially the FDA. The Application Process Once you have submitted your CV, you will receive an acknowledgment that we received it. If you have the requirements we need, you will be invited for a phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below-industry-average turnover rates. ClinChoice is an equal-opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-TT1 #LI-Remote #Senior#permanent

Location: Los Angeles, USA As a Revenue Accounting Manager , you’ll be in charge of certain areas of the game revenue accounting at Riot Games.  This involves critical accounting player life estimates, big data transaction reconciliation and automation for micropayments, devising structure to address controls and risks including for accounts receivable, and thoughtfully developing the technical accounting for emerging revenue issues.  To be successful, you’ll need to be flexible working at both a review level and a hands-on detailed level.  You will drive projects forward and collaborate with other teams including Finance, Game teams, Payments, Legal, Data, and accounting teams in our global offices. This position reports to the Accounting Director and will play a key leadership role in the overall Accounting organization around change management, improving processes and controls, scaling accounting, company infrastructure and operations. Responsibilities: Deeply understand Riot’s statistical player life estimate calculation and work with a data analyst to maintain it.  This includes doing analysis to explain changes, working on audit deliverables, and understanding how this estimate would apply to new products. Reconcile large sales datasets with engineering team across the order to cash process.  This data would include information from international payment processors with unique fees, FX, and taxes. Further develop processes and automation with the engineering team to increase efficiency and scope of the large data reconciliation noted above.  This includes project management, understanding system data flows, and cross team collaboration. Research and formalize technical accounting including Principal vs Agent, Point in Time vs Over Time, Costs to obtain a contract, and Consideration payable to a customer. Review draft contracts to ensure smooth technical accounting. Build out approaches and systems to address key risks such as receivables collectability and chargebacks monitoring. Project manage and oversee certain day to day, period end close, and audit related activities Implement improved approaches to internal revenue data and systems.  This may include implementing a more sophisticated revenue system and the related processes Mentor team staff Manage relationships with external auditors to ensure timely completion of annual audits and reviews Required Qualifications: A bachelor's degree in Accounting or Finance. Big 4 experience and a CPA designation is required. 6+ years of progressive experience with at least 3 years in a leadership role in a fast paced environment.  Multinational experience is required. Project manage key areas with multiple groups.  Organize and prioritize effectively and meet deadlines while maintaining quality. Analytical, interested in deeply understanding areas, consider why an approach is better than 1-2 alternatives. Some statistical experience, ideally in relation to critical accounting estimates. Strong understanding of revenue recognition in a technology/entertainment company Comfortable working with big data processes and engineer / analysts for high volume revenue transactions. Strong leader in training and developing high-performing individuals with a clear commitment to the development and engagement of the team.  Effectively listen and demonstrate an effective, collaborative approach. Desired Qualifications: Operational experience including global high volume credit card transactions and B2B transactions. Experience with gaming industry player life statistical estimates or similar. Solid experience with one or more financial ERP systems, preferably Oracle For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is seeking a Project Attorney to support to the U.S. International Development Finance Corporation's (DFC) Office of the General Counsel (OGC). This position will advise on the legal and policy aspects of DFC's equity investment program. Responsibilities Structure, diligence, negotiate and document complex, multi-million-dollar international debt and/or equity transactions, with a focus on large energy and infrastructure projects in the power, critical minerals, telecommunications, oil and gas, transport, and manufacturing and service industries. Advise on a range of possible transaction structures, including combinations of equity and debt (convertible or non-convertible) and other equity and quasi-equity instruments (e.g., warrants). For debt transactions: limited recourse project financings, structured and corporate financings, guarantees, security arrangements, and engineering and procurement agreements. For equity and investment funds transactions: the use of direct equity, formation of investment funds or alternative or novel investment and co-investment structures, joint ventures, framework agreements and/or specialized compacts or offtake arrangements with sovereign and non-sovereign actors. Serve as "first chair" in negotiations with borrowers, sponsors, investees, co-investors, general partners, multilateral development banks, development finance institutions, export credit agencies, and commercial lenders. Manage disbursements, subscriptions and/or capital calls as applicable, and monitor and restructure existing transactions across the globe. Analyze foreign and international law issues, advise on corporate matters and issues relating to collateral, intercreditor arrangements, shareholder rights, jurisdiction, dispute resolution and DFC policy matters. Performs other related duties as assigned. Qualifications A graduate of an accredited law school with an LL.B. or J.D. A current member of a bar with a valid license to practice law in a state, territory of the United States, District of Columbia, or Commonwealth of Puerto Rico. At least five years of full-time professional legal experience gained after being admitted to the bar. The minimum five-year work experience requirement includes at least four years of specialized experience that is directly related to the position being filled. At least two of the four years of specialized experience must be at a level of difficulty and responsibility equivalent to that of an attorney at the GS-14 level. Experience advising on legal and policy matters in the areas of investments in direct equity and/or private equity funds in the context of negotiating and documenting transactions for projects in emerging markets, whether directly or through the supervision of outside counsel. Must be a U.S. Citizen and must have the ability obtain and maintain a Public Trust or Secret Security clearance, as applicable. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $150,000 — $190,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Arizona - Remote; Arkansas - Remote; Dallas, TX; Fayetteville, AR; Fort Worth, TX; Kansas City, MO; Missouri - Remote; North Kansas City, MO; Oklahoma - Remote; Oklahoma City, OK; Phoenix, AZ; Texas - Remote; Tulsa, OK Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description Olsson’s Facilities Engineering and Design Team delivers innovative, high‑performance electrical solutions for technically complex projects across industries such as healthcare, education, data centers, commercial developments, and military facilities. As a Lead Electrical Engineer, you’ll play a key role in both project execution and team leadership. This position is ideal for an experienced electrical engineer who enjoys mentoring others, working directly with clients, and guiding technical direction across complex building projects. You’ll help elevate design quality, support client relationships, and contribute to the continued growth of the South Facilities & Design team. What you’ll do: Lead complex projects by overseeing electrical system design and supporting multidisciplinary coordination Set quality standards by developing and upholding QA/QC processes and electrical design best practices Mentor and develop engineers and designers, providing technical guidance, reviews, and career support Support design strategy and planning, partnering with project managers and discipline leaders to deliver effective solutions Work directly with current and future clients, serving as a trusted technical advisor and participating in client meetings and pursuits Support business growth by contributing electrical expertise during early project planning and opportunity development Continuously improve workflows, tools, and standards to strengthen team efficiency, consistency, and innovation Qualifications You are passionate about: Working collaboratively with others. Having ownership in the work you do. Using your talents to positively affect communities. You bring to the team: Bachelor’s degree in electrical engineering 10+ years of experience designing electrical systems for complex building projects Professional Engineer (PE) license Strong experience with power distribution, lighting, and low‑voltage systems for facilities such as healthcare, laboratories, data centers, and mission‑critical environments Proficiency in AutoCAD and/or Revit Experience leading technical teams, reviewing work, and setting electrical design standards Clear communication skills and comfort engaging directly with clients #LI-DD1 Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here .

Location: Englewood Cliffs, NJ Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Summary Up to 6 months temporary assignment with HR Payroll team as a Senior Payroll Analyst working onsite 5 days a week (Mon-Fri 8AM-5PM EST) at 111 Sylvan Ave Englewood Cliffs, NJ. The Senior Payroll Analyst is responsible for accurate, timely, and compliant multi-state payroll processing. This role serves as a primary owner and subject matter expert for complex payroll transactions, issue resolution, payroll tax matters, reconciliations, large-scale data audits, vendor escalations, and process improvement initiatives. The Senior Payroll Analyst is expected to resolve complex matters with limited supervision, assess payroll tax and accounting impacts, and drive issues from root cause analysis through documented closure. The ideal candidate is analytical, systematic, and comfortable working with complex payroll data. This role requires independent judgment, advanced problem-solving, cross-functional coordination, and the ability to mentor or guide junior payroll team members on established processes, exception handling, and documentation standards. Responsibilities 1. Payroll Processing, Complex Adjustments, and Compliance Process and review multi-state US payroll for salaried, hourly, and other employee populations. Own complex payroll activities, including reversals, voids, post-only transactions, retroactive payments, overpayments, repayments, manual checks, and off-cycle payrolls. Analyze and process current-quarter, prior-quarter, and prior-year adjustments with appropriate tax treatment, accounting impact, and audit documentation. Review payroll inputs, exception reports, and employee-level calculations before payroll is finalized, with emphasis on high-risk or unusual transactions. Serve as an escalation point for complex employee pay issues, tax setup discrepancies, prior-period corrections, and payroll calculation questions. Support federal, state, and local payroll tax compliance, including tax notices, amended filings, W-2s, and W-2Cs. Maintain clear documentation and appropriate controls for payroll adjustments, approvals, issue resolution, and audit support. 2. Reconciliation, Auditing, and Root Cause Analysis Perform gross-to-net, payroll tax, 401(k), benefits, deductions, garnishments, bank funding, and general ledger reconciliations. Lead investigation of payroll tax liabilities, deposits, filings, vendor reports, and reconciliation variances through resolution. Validate employee and employer 401(k) contributions against payroll records and retirement plan vendor files. Audit large volumes of payroll data, including company-wide employee populations, to identify errors, missing transactions, unusual activity, and data integrity issues. Perform root cause analysis for recurring payroll issues and recommend control or process changes to prevent recurrence. Support month-end, quarter-end, and year-end close and reconciliation processes by preparing analysis, resolving variances, and explaining payroll impacts to stakeholders. Prepare clear payroll reports and analyses for Payroll, Finance, Accounting, HR, leadership, auditors, and external partners as needed. 3. Vendor, Stakeholder, and Escalation Management Work directly with payroll, tax, retirement plan, banking, benefits, and system vendors to resolve operational, filing, and data-related issues. Own vendor cases and complex stakeholder issues until fully resolved, documented, and communicated to the appropriate parties. Partner with HR, Benefits, Finance, Accounting, Compensation, Legal, and managers on complex payroll matters requiring cross-functional coordination. Provide guidance to internal stakeholders on payroll data requirements, exception handling, control expectations, and documentation needs. Escalate high-risk, unresolved, or compliance-sensitive matters to payroll leadership with clear facts, recommended options, and potential payroll impacts. 4. Systems, Automation, Process Improvement, and Team Guidance Support payroll system maintenance, testing, integrations, upgrades, and implementation projects. Lead or co-lead payroll process improvement initiatives that streamline work, reduce manual effort, strengthen controls, and improve accuracy. Validate data between HR, timekeeping, benefits, retirement, tax, finance, and payroll systems, with focus on integration issues and downstream payroll impacts. Develop practical automation opportunities, reporting improvements, and responsible use cases for AI-enabled tools within payroll controls. Maintain payroll procedures, reconciliation files, checklists, control documentation, and knowledge-sharing materials. Mentor or guide Payroll Analysts on routine processing, reconciliation preparation, escalation standards, and documentation practices. Required Qualifications Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or a related field. 5-8+ years of US payroll experience, preferably in a high-volume, multi-state environment. Strong experience with complex adjustments, reversals, voids, post-only transactions, overpayment/repayment processing, and prior-period corrections. Hands-on experience with payroll tax, 401(k), gross-to-net, bank, benefits, and general ledger reconciliations. Strong problem-solving, critical-thinking, root-cause analysis, and organizational skills. Ability to audit and analyze large payroll data sets accurately and confidently. Intermediate-to-advanced Excel skills, including formulas, lookups, pivot tables, data validation, filtering, and large-data analysis. Ability to work independently, guide issue resolution, manage competing priorities, protect confidential information, and meet strict payroll deadlines. Experience working with payroll or HCM systems; hands-on experience with UKG Pro is strongly preferred. Familiarity with ADP Smart Tax Compliance is preferred. Improvement-oriented mindset with demonstrated ability to identify control gaps, propose practical solutions, and support payroll automation or technology initiatives. This is an on-site position. Preferred Qualifications Experience with payroll system integration, implementations, process redesign, or automation projects. Experience in a public company or Sarbanes-Oxley-controlled environment. Experience in resolving multi-state and local payroll tax notices and compliance issues. CPP certification preferred; FPC may be considered with strong relevant experience. Experience mentoring junior payroll team members or serving as an escalation point for complex payroll issues. #LI-DR1 Recruiting Range $90,000 — $115,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Elmira, NY Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As General Manager , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You'll Do: Manage the on-site daily operations of Via’s service around Chemung County Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team Manage and mentor the on-site team of dispatchers and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via’s external partners Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment. Who You Are: Experienced operations manager, with a minimum of 6+ years of experience You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility You are a savvy and tactful communicator: you intuitively find the right tone in every situation You desire to foster a culture deeply committed to providing a world class customer service experience You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously You are an experienced and exceptional leader: people love working with you and for you and you have extensive experience leading support teams You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility You are a problem solver; you don’t accept the status quo and are always looking for creative solutions Experience working in transit a plus Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Base salary range: $110,000-$160,000 / per year + RSU package We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: Remote - Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: Your job is to lead the team building Alpaca's algo trading platform to satisfy our users who expect high quality and performance from their brokerage service. You will design and architect our platform by wearing many different hats in a small team. As a Team Lead you will still write code and make critical technical decisions, but you are also accountable for how the team works: what it builds, how it prioritizes, how it grows, and how reliably it ships. This is a hands-on leadership role, not a pure management role. We expect you to stay close to the code and the system, and to spend a meaningful part of your time in the codebase, in design reviews, and on production issues. At the same time you will own the team's roadmap, its delivery, and the development of the engineers on it. The technical bar for this role is the same as our Senior/Staff Software Engineer bar: deep knowledge in both frontend and backend, databases and distributed systems, as well as broad experience from low to high level in CPU-level hardware for high throughput, robust concurrency system design, abstract distributed system architecture for high availability and object-oriented data modeling with long term growth in mind. You must have previous software engineering experience with trading or exchange systems (OMS, EMS, exchanges, market making, algorithmic trading, quant trading), and previous experience leading engineers. What you will own: Technical direction and architecture for the team's services, including trade-off decisions and their long term consequences Roadmap and delivery: breaking down ambiguous business goals into scoped, sequenced engineering work and shipping it predictably Day-to-day execution: sprint or cycle planning, unblocking engineers, keeping work in flight visible to stakeholders Code and design quality: setting the standard through reviews, design docs, and your own contributions Production ownership: reliability, latency and correctness targets for the team's systems, on-call health, and incident follow-through People: hiring, onboarding, 1:1s, feedback, performance and career growth for a small team of engineers Cross-team collaboration with product, operations, compliance, clearing and the other engineering teams Requirements: Strong, experienced software engineer at a senior or staff level who has led a team, formally or as a tech lead Demonstrated ability to grow engineers: mentoring, feedback, and raising the level of people around you Track record of delivering complex systems on schedule, including scoping, sequencing and cutting the right things Coding skills in both low and high level languages around C/C++, Go, Zig, Rust, Java, Scala, Python Low latency and high throughput optimization Experience with messaging queues and message brokers Analytical data-oriented mindset and skills Knowledge of algorithms, distributed systems, scalability, high availability, databases, low latency systems and concurrency control System design skills with object-oriented data modeling, service-oriented architectures, system abstraction Experience with the development and implementation of Order Management systems (OMS) and Risk Management systems (RMS) Clear written and verbal communication, including with non-engineering stakeholders Comfort operating with ambiguity and limited process, as expected at an early stage startup Nice to have: Experience hiring and building out an engineering team from a small base Experience owning a production trading or brokerage system as the accountable lead Algo trading experience (either professional or personal) FIX protocol knowledge Experience with observability, tracing, continuous profiling and benchmarking Financial market (exchange, broker-dealers, clearing, etc.) knowledge Experience with financial ledgers Statistical and quantitative analysis skills Experience with major cloud platforms (we primarily use GCP) Experience with Docker and Kubernetes Experience working with distributed, remote-first teams across time zones How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Chicago, Illinois; NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management. Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship. Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio. Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion. Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms. Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design. Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases. Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals. Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives. Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy. Mentor other CSMs and help shape the playbooks and best practices of a growing team. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Newmindstart is an international edtech company in the health and conscious living space, operating across the US, UK, and Europe. They create courses focused on physical health, movement, and mental well-being, aiming to improve people's lives. The company manages a $1M+ monthly ad budget, has achieved 2–3x revenue growth over the past year, and plans to triple spend again this year. They offer 300+ courses, a strong Meta channel, direct-response funnels, solid unit economics, and a high-performing team. Their goal is to become a top-5 global wellness edtech company within the next few years. Responsibilities: — Elevate the core product to match the scale of the audience and marketing strength. — Define and execute product strategy across the entire product portfolio. — Build a strong product culture centered on customer research, data, and rapid experimentation. — Drive Product-Market Fit for new initiatives and continuously improve existing products. — Lead Product Discovery through Customer Development, JTBD, and user interviews to uncover real customer needs. — Run fast experimentation cycles using MVPs, A/B testing, and data-driven decision making. — Identify and strengthen moments that create customer value from activation through retention. — Own engagement, habit formation, activation, monetization, and core product metrics driving growth. — Oversee the entire product ecosystem including platform, mobile apps, user experience, and future products. — Build, mentor, and grow a high-performing product organization including Product Managers and leaders. — Partner closely with Marketing, Analytics, Design, and Engineering. Requirements: — Experience as CPO, VP of Product, or Head of Product in international Health & Wellness or high-growth B2C subscription business with millions of users. — Proven experience taking products from zero to Product-Market Fit. — Track record of launching and scaling products in Tier-1 markets, especially the US. — Deep expertise in Product Discovery, Customer Development, JTBD, product research, A/B testing, and product analytics. — Experience building and scaling high-performing product teams and culture. — Experience building AI-first products or integrating AI into product experience. — Deep understanding of user behavior driving engagement, retention, and habit formation. — Genuine passion for improving people's health and well-being through product. Conditions: — Remote-first work from anywhere under an international contract. — Scale with millions of users already present. — Ownership with full responsibility for product strategy. — Speed with no unnecessary approvals or bureaucracy. — Access to top product and AI tools, learning budget, and mentorship from experienced US market experts. How to apply: Please include answers to questions about your proudest product, how you achieved Product-Market Fit and scaled it, your biggest product win, and examples of high-impact decisions leading to measurable business results.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for our Central Operations and Systems organization — the foundational platform that powers "how Docker does Docker", which includes corporate systems, developer AI/SDLC, infrastructure, reliability, and internal systems. This is one of the most impactful individual contributor roles at Docker, responsible for defining and driving the technical strategy that enables Docker's transformation to an AI-first company and effectively enables Docker to be "Customer 0" of Docker. Your influence will impact the work of every Dockhand every day. As Senior Principal Engineer, you will establish strategic technical plans that span the company systems/data architecture and the end-to-end employee experience, make critical architectural decisions that affect Docker's entire internal systems portfolio, and drive technical execution of cross-company initiatives that directly enable every Dockhand. You'll work at the technical intersection of AI, platform infrastructure, developer SDLC, corporate systems, and Docker products, ensuring all systems work together seamlessly to support Docker's most precious resources: our employees. This role requires someone who combines deep technical expertise across multiple domains. Managing the breadth is both the exciting and challenging part of this role. You'll be recognized across Docker as the definitive expert on employee experience, consulted by executives on strategic technical decisions, and responsible for ensuring that every Dockhand has the right tools at the right time to do their day to day work. _______________________________________________________________________ RESPONSIBILITIES Technical Vision & Strategic Planning - Define and own the multi-year technical vision for Docker's Central Operations and Systems group, encompassing internal AI, developer tools, infrastructure, reliability, and corporate systems. - Establish strategic plans and objectives for major initiatives, making architectural decisions that ensure Docker's business objectives are met. - Contribute to and drive the strategic vision in collaboration with engineering leadership, translating organizational strategy into technical roadmaps that span multiple teams and time horizons - Identify and prioritize investments that provide maximum leverage—capabilities built once that enable rapid adoption and increase productivity across the employee base - Develop architectural principles and standards that guide technical decisions across the Central Operations and Systems group and influence product engineering teams - Anticipate future business needs and ensure platform architecture provides the flexibility to support Docker's evolving commercial models Cross-Company Technical Leadership - Lead technical vision and implementation for large cross-company programs that require coordination across all Docker teams - Architect the Docker SDLC "Golden Path": how Dockhands build, manage and deploy systems and software, as applicable - Drive convergence of fragmented systems across Docker—replacing product-specific implementations with shared platform capabilities - Establish technical contracts between platform and product teams that enable independent velocity while ensuring consistency and reliability - Lead architectural reviews for major initiatives across Docker, ensuring alignment with platform strategy and long-term maintainability - Proactively identify and solve problems that impact critical areas of the business before they become blockers Infrastructure & Developer Experience Architecture - Define the infrastructure platform vision that removes infrastructure as a bottleneck to innovation—enabling teams to deploy experimental services in minutes, not weeks - Architect standardized deployment patterns that encode best practices for security, scaling, monitoring, and reliability - Design infrastructure that specifically supports AI and agent initiatives—rapid deployment, programmatic environment creation, consistent APIs - Establish observability standards that provide distributed tracing, metrics, log aggregation, and error tracking out of the box for every service - Drive cost optimization across platform infrastructure while maintaining performance and reliability standards Technical Excellence & Influence - Work with senior managers and directors across Docker organization to drive operations and strategy - Mentor and develop Staff and Principal engineers, raising the technical bar across the organization - Represent Docker's platform architecture and AI adoption externally through blog posts, conference talks, and technical community engagement - Participate in executive-level discussions on technical strategy, providing architectural perspective on business decisions - Drive build-vs-buy decisions for critical platform components, evaluating vendor solutions against Docker's specific requirements - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. _______________________________________________________________________ QUALIFICATIONS REQUIRED Technical Expertise - 12+ years of software engineering experience with demonstrated expertise across multiple domains (SDLC, AI engineering, corporate systems, etc) - Proven track record architecting and delivering large-scale distributed systems serving millions of users and thousands of enterprise customers - Broad working knowledge across all platform domains with ability to make sound architectural decisions spanning multiple areas - Expert-level understanding of API design, service architecture, and system integration patterns at scale, including in-house vs. vendor developed systems. - Experience with cloud platforms (AWS, GCP, or Azure) and modern infrastructure patterns (Kubernetes, service mesh, infrastructure-as-code) - Knowledge of enterprise security requirements, compliance frameworks (SOC 2, ISO 27001), and their architectural implications - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience Strategic & Business Impact - Track record of establishing strategic technical plans that directly enabled business outcomes (revenue growth, cost reduction, market expansion) - Experience translating business strategy into technical architecture and roadmaps - Demonstrated ability to identify and prioritize investments that provide maximum platform leverage - Understanding of SaaS business models, enterprise sales cycles, and how platform capabilities influence commercial success - Experience making build-vs-buy decisions for critical platform components Leadership & Influence - Proven ability to drive large cross-company technical programs requiring coordination across multiple engineering organizations - Experience working with VPs and executives to set and execute technical strategy - Track record of influencing technical direction without direct authority—building consensus across teams with different priorities - Strong communication skills with ability to present to executives, influence leadership, and drive alignment at all levels - Experience mentoring senior engineers and developing technical leadership PREFERRED - Experience at developer tools, infrastructure software, or B2B SaaS companies at significant scale - Background with container technologies, Docker, Kubernetes, or developer productivity platforms - Track record of successfully migrating legacy systems while maintaining business continuity - Knowledge of Financial Operations and infrastructure cost optimization at scale - Advanced degree in Computer Science, Engineering, or related technical field - External recognition as a technical leader (conference speaking, publications, open source contributions) KEY SUCCESS METRICS Platform Leverage & Velocity - Product teams can launch enterprise-ready features in <2 weeks (vs. 6+ months today) by leveraging platform capabilities - Docker teams rapidly adopt new capabilities within 2 months of release (vs. 6+ months today) Technical Excellence - Platform systems achieve 99.9%+ uptime for business-critical workflows - Infrastructure platform reduces deployment time for new services from 2-4 weeks to <1 day Organizational Impact - Recognized across Docker as the definitive technical authority on internal architecture - Successfully drive convergence of fragmented systems, reducing technical debt and operational burden - Develop multiple Staff and Principal engineers who can own major platform domains Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $219K – $352K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Greenwich, Connecticut, United States; Stamford, Connecticut, United States About the Role iCapital is seeking an experienced cybersecurity risk professional to serve as Assistant Vice President, Third-Party Risk & Client Assurance Manager. This individual will lead a team of approximately five professionals across two complementary cybersecurity risk functions: Third-Party Risk Management (TPRM) and Client Assurance. The ideal candidate will be a hands-on leader who can effectively manage, mentor, and develop team members while also possessing the technical knowledge and practical experience necessary to perform the work of either function, when needed. This role requires strong cybersecurity risk assessment skills, excellent written and verbal communication, sound judgment, and the ability to manage competing priorities and relationships with internal stakeholders, third-party vendors, clients and prospective clients. This individual will be responsible for supporting organization's clients and prospective clients by providing timely, accurate, and consistent responses to cybersecurity due diligence and assurance requests while also ensuring that third-party (vendor) cybersecurity risks are appropriately identified, assessed, documented, and escalated. Responsibilities Lead, manage, and mentor a team of approximately five professionals supporting Third-Party Risk and Client Assurance activities. Provide day-to-day directions, coaching, technical guidance, and professional development to team members. Establish clear expectations, priorities, and accountability across both functions. Review team deliverables to ensure assessments and client responses are accurate, complete, consistent, and appropriately supported. Serve as an escalation point for complex cybersecurity risk assessments, client inquiries, vendor issues, and competing business priorities. Maintain the ability to work directly on assessments and client assurance requests when workload, complexity, or business needs require additional support. Identify opportunities to improve team processes, documentation, quality, efficiency, and scalability. Develop and monitor appropriate metrics and reporting to communicate workload, performance, risk trends, and program effectiveness to management. Qualifications 10 years of relevant professional experience, with significant experience in cybersecurity, information security risk management, technology risk, third-party risk management, client assurance, or related disciplines Demonstrated experience completing or reviewing cybersecurity due diligence questionnaires and responding to client or customer security inquiries Demonstrated experience performing cybersecurity risk assessments of third-party vendors Prior experience leading, mentoring, or managing cybersecurity, risk, or assurance professionals Able to manage multiple concurrent assessments, client requests, deadlines, and priorities in a fast-paced environment Ability to operate effectively, including independently managing responsibilities, exercising sound judgment, influencing stakeholders, and escalating material issues appropriately Strong working knowledge of cybersecurity controls and concepts, including identity and access management, vulnerability and patch management, security monitoring and incident response, data protection and encryption, network and infrastructure security, cloud security, secure software development, business continuity and disaster recovery, and security governance and risk management Experience reviewing cybersecurity assurance documentation such as SOC 1/SOC 2 reports, ISO 27001 certifications, penetration testing reports, security policies, and related control evidence Strong analytical skills and the ability to distinguish meaningful cybersecurity risks from lower-impact observations Excellent written communication skills, including the ability to translate complex technical concepts into clear, concise language appropriate for clients, vendors, business stakeholders, and senior management Strong interpersonal skills and the ability to work effectively with both technical and non-technical stakeholders Bachelor's degree in cybersecurity, information technology, computer science, risk management, or related discipline, or equivalent professional experience is preferred and master’s degree in the same is a plus Relevant professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent is a plus Experience within financial services or another highly regulated industry is a plus Experience with third-party risk management, GRC, questionnaire automation, or client assurance platforms is a plus Experience developing metrics, reporting, procedures, and governance processes for cybersecurity risk or assurance programs is a plus Benefits The base salary range for this role is $100,000 to $140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Europe Workplace: Remote About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. Role Overview We are looking for a hands-on, empathetic Customer Support Team Lead to guide our Payments Support team. In this role, you will mentor frontline agents, manage complex payment escalations, and collaborate with Risk, Compliance, and Product teams to deliver fast, secure, and frictionless financial support experiences. Responsibilities - Team Leadership & Coaching: Guide, mentor, and supervise payment support specialists to achieve operational KPIs, ensuring top-tier communication, accuracy, and customer care across all interactions. - Escalation & Risk Management: Act as the primary point of escalation for complex, high-stakes, or sensitive payment inquiries (e.g., failed transactions, chargebacks, account holds, and suspected fraud), ensuring swift and compliant resolution. - Cross-Functional Collaboration: Partner closely with Risk, Compliance, Finance, Engineering, and Product teams to troubleshoot payment incidents, refine workflows, and advocate for customer needs. - Performance & Workforce Management: Conduct regular 1:1s, performance reviews, and quality assurance audits; collaborate with Workforce Management on capacity planning, shift scheduling, and hiring. - Metrics & Analytics: Monitor key support and payment-specific metrics (CSAT, First Contact Resolution, SLA adherence, and escalation rates) to measure team effectiveness and identify operational bottlenecks. - Continuous Improvement: Analyze customer journeys and payment touchpoints to reduce friction, update knowledge bases, and foster a culture of feedback and adaptability as our financial products evolve. Requirements - Payments & Fintech Experience: Proven experience in customer support within payments, fintech, banking, or e-commerce, with a solid understanding of payment processing, chargebacks, refunds, and KYC/AML basics. - Leadership Track Record: Experience setting clear deliverables and coaching support teams (leading teams of 10+ is a strong plus) to hit KPIs, ideally in hybrid or fully remote environments. - Composure Under Pressure: High sense of urgency with the ability to navigate sensitive financial issues, ambiguity, and rapid product changes with calm, decisive communication. - Process & Project Mindset: Strong organizational, time-management, and project management skills, with a history of optimizing support workflows and standard operating procedures (SOPs). - Communication Mastery: Deep understanding of tone-of-voice principles, de-escalation techniques, and clear cross-functional communication with both technical and non-technical stakeholders. - Adaptability: Self-starter capable of operating autonomously; experience supporting evolving, early-stage, or high-growth products is highly desirable. What it’s like to work at Eneba *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. *Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice https://www.eneba.com/candidate-privacy-notice

Location: Stockholm We're looking for a Senior AI Engineer to join our Data Center of Excellence ( CoE ) team at Betsson Group. You'll design, build, and deploy AI and agentic solutions with real business impact, from LLM-driven pipelines to intelligent automation, while helping shape our technical direction. If you're passionate about applied AI and enjoy turning emerging research into production-grade systems, we'd love to hear from you! The Wow You'll be at the forefront of AI innovation in iGaming - a space where cutting-edge technology meets real-time, high-stakes decision-making. As part of our Data CoE , you'll take ownership of complex AI initiatives end-to-end, from architecture to deployment, working closely with stakeholders to translate business needs into production-grade solutions. You'll have the autonomy to solve hard problems independently, the platform to influence how AI is adopted across the business, and the opportunity to share your expertise with the wider team. A taster of what you will be involved with: Expect to independently design, build, and deploy LLM-powered pipelines and autonomous agents that solve real operational challenges from intelligent automation to advanced retrieval systems. You'll work closely with stakeholders to scope and deliver solutions, get hands-on with frameworks like LangChain , and help set best practices around MLOps and production-grade AI. You'll also have opportunities to mentor developers and contribute to internal knowledge-sharing as part of a well-rounded senior role. What we are looking for: The ideal candidate must have the following: BSc/MSc in CS, AI/ML, Data Science, or related field 3+ years industry experience designing, building and deploying Generative AI solutions Strong proficiency in Python Hands-on experience with agentic frameworks (LangChain, LangGraph, Strands or equivalent) Solid foundations in deep learning and foundation models Experience integrating and orchestrating LLM-based pipelines end-to-end Ability to lead technical discussions, mentor junior/mid developers, and deliver internal knowledge sessions Familiarity with LLMOps (CI/CD pipelines, model hosting, evaluation, production monitoring) Good knowledge of RAG pipelines The following are preferred but not required : Familiarity with cloud AI services (AWS Bedrock, Azure Open AI) Experience with fine-tuning LLMs (LoRA, QLoRA) Experience in building advanced knowledge retrieval systems including Knowledge Graphs and Context Graphs Previous experience in iGaming industry What we offer Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Location: Stockholm The Wow We’re looking for a hands-on AI Engineer to build best in class applications and solutions at Betsson Group. You’ll develop AI solutions and applications, context systems and AI Agents, maintain and enhance multiple AI system and products, research frontier models and collaborate with product and architecture teams to deliver high-performing services used by millions of players. This is an opportunity to work with bleeding edge technology, build world-class products. A taster of what you will be involved with: As an engineer, your focus will be on developing and maintain, modular and reusable systems, explore new technologies and find solutions to enhance our products. You’ll participate on design discussions, troubleshoot complex problems, and contribute directly to our codebase. You’ll also play a key part in building a collaborative, high-performing team culture. Whether reviewing code, or supporting other engineers and tech lead.. What we are looking for: Proven experience developing and delivering production ready AI Applications Strong technical background in Generative AI, LLMs and Prompt Engineering Experience building context systems using RAG, Vector Stores and MCP Experience on developing AI Agents using frameworks like LangGraph and LangChain Experience mentoring or leading engineers in a technical capacity What we offer Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Location: Anywhere in France, Belgium, Spain HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🐼 WHO WE ARE You. Better. With Alan. Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives. We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR. Our team of 700 people (still growing) operates across France 🇫🇷, Spain 🇪🇸 and Belgium 🇧🇪. 🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH You would join the team in charge of building smart products offering the most delightful and scalable Customer Service to 1M+ members. We have developed a team of AI agents that brings immediate and personalized answers to about 50% of member's questions. And when it is not enough, we seamlessly transfer the question to our care experts team. We build the cockpit for that handoff and the tooling for the humans who take over. It lets a care expert steer, correct, and supercharge the AI: routing requests, surfacing the right context at the right moment and drafting replies. The expert stays in command; the AI does the heavy lifting. ⚡ WHY THIS ROLE IS SPECIAL - Direct Impact: Your decisions affect Alan’s scaling, growth, profitability and ability to provide delightful experience to members when they need it the most. - Human + AI, done right: You won't build AI that replaces people. You'll build the control surface that lets human experts drive the AI - the tools that decide what happens when the AI alone isn't enough. - Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access. 🔍 WHAT WE'RE LOOKING FOR Technical Requirements: - 5+ years building scalable software systems - Full-stack experience (backend and frontend) What we value: - You love turning complex problems into elegant solutions - You care about the "why" behind what you build, not just the "how" - Humble and still willing to grow (no matter your seniority) Mission Alignment: - Healthcare technology excites you - You understand that insurance isn't just about money - it's about access to care But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it. Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path. To see all our opened Engineering positions, click here https://jobs.ashbyhq.com/alan?departmentId=8ba0fb44-ec79-4731-bf45-d65a821e24f0 ! 🌍 HOW WE WORK Location: You must be legally eligible to work in France, Belgium and Spain. Remote work: We offer remote work flexibility, but we value in-person collaboration. Check here https://alan.com/en/careers/a/everyday-life for more information about our everyday life! 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work 🔄 A quick note about the process Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.

Location: Paris Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn. Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement. You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience. WHAT YOU'LL DO - Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement. - Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion. - Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy. - Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals. - Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts. - Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity. - Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations. WHAT YOU HAVE - Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend. - Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion. - Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent. - Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios. - Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally. - Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements. - Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Munich Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn. Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement. You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience. WHAT YOU'LL DO - Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement. - Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion. - Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy. - Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals. - Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts. - Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity. - Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations. WHAT YOU HAVE - Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend. - Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion. - Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent. - Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios. - Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally. - Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements. - Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai