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Location: Warsaw, Poland Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. What You’ll Do Platform & Systems Management Tech project management: Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals. LMS management (WordPress & LearnDash): Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting. CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud): Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed. System integration: Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations. Data integrity & reporting: Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed. Website support: Provide general technical support for the website and coordinate with relevant resources to resolve issues. Compliance & security: Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT. Marketing Operations & Growth Campaign execution: Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene. Landing pages & lead capture: Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation. Tracking & attribution: Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end. Lifecycle & retention automation: Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers. Martech stack & compliance: Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy. AI for marketing: Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling. Technical Bridge & Coordination Stakeholder liaison: Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications. Specification writing & QA: Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout. Documentation: Keep the operations manual and technical documentation current and useful for the team. Cross-functional project leadership: Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step. AI Development & Innovation AI builder mindset: Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting). Tool development: Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features. Exploration & evaluation: Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.). AI project ownership: Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling). Responsible use: Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems. What You Need For This Role You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others. You have 5+ years of experience managing Education and Marketing tech projects. You are genuinely curious about AI and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool). You bring project management skills with a track record of leading initiatives from scope to delivery. You're a strong communicator who moves comfortably between technical and non-technical audiences. You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked. You understand marketing funnels and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements. Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued. Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus. You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs. Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus. Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued. You're highly organized, detail-oriented, and capable of managing multiple concurrent projects. You're a self-starter, comfortable working independently. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them  This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.  The position will be based at the Madrid office with a hybrid work model. What You’ll Do Platform & Systems Management Tech project management: Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals. LMS management (WordPress & LearnDash): Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting. CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud): Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed. System integration: Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations. Data integrity & reporting: Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed. Website support: Provide general technical support for the website and coordinate with relevant resources to resolve issues. Compliance & security: Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT. Marketing Operations & Growth Campaign execution: Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene. Landing pages & lead capture: Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation. Tracking & attribution: Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end. Lifecycle & retention automation: Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers. Martech stack & compliance: Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy. AI for marketing: Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling. Technical Bridge & Coordination Stakeholder liaison: Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications. Specification writing & QA: Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout. Documentation: Keep the operations manual and technical documentation current and useful for the team. Cross-functional project leadership: Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step. AI Development & Innovation AI builder mindset: Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting). Tool development: Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features. Exploration & evaluation: Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.). AI project ownership: Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling). Responsible use: Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems. What You Need For This Role You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others. You have 5+ years of experience managing Education and Marketing tech projects. You are genuinely curious about AI and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool). You bring project management skills with a track record of leading initiatives from scope to delivery. You're a strong communicator who moves comfortably between technical and non-technical audiences. You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked. You understand marketing funnels and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements. Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued. Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus. You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs. Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus. Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued. You're highly organized, detail-oriented, and capable of managing multiple concurrent projects. You're a self-starter, comfortable working independently. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 40,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Software Engineer Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy. We’re looking for a Software Engineer to join our London team. In this role, you’ll help us build and maintain high-performance systems that power our hyper-local marketplace, ensuring a seamless experience for millions of users. This role is based in our London office with a hybrid setup, typically 3 days in the office. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining a multi-disciplinary engineering team focused on technical execution and collaboration. As a Software Engineer at Deliveroo, your individual work contributes to achieving goals across your team, simplifying the maintenance of production systems while ensuring operational readiness and health. Here’s what your day-to-day might look like: Drive Technical Excellence: Improve code structure and architecture across your team’s remit, developing, releasing and running large-scale web applications whilst transitioning our monolithic codebase to a microservice-based architecture Lead Project Planning: Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features, whilst defining the backend architecture and tech stack for a product area Optimise Operations: Improve performance, reliability, scalability and security for our backend systems Collaborate & Influence: Build relationships across global engineering teams to identify collaboration opportunities and influence the wider technical roadmap. Mentor & Hire: Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Strong Engineering Principles: Deep pride in writing readable, well-designed, and well-tested software. Backend Expertise: Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust). Data Proficiency: Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch. Systems at Scale: Proven ability to manage web architecture at scale (handling 20krpm and above). Technical Leadership: Experience breaking down large pieces of work and guiding implementation choices for a team of engineers. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Software Engineer Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy. We’re looking for a Senior Software Engineer to join our London (Hybrid - 3 days from the office) team. In this role, you’ll help us improve code structure and architecture while leading team project planning to maximise efficiency and reliability across our production systems. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing Here’s what your day-to-day might look like: Drive Technical Excellence: Improve code structure and architecture across your team’s remit, developing, releasing and running large-scale web applications whilst transitioning our monolithic codebase to a microservice-based architecture Lead Project Planning: Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features, whilst defining the backend architecture and tech stack for a product area Optimise Operations: Improve performance, reliability, scalability and security for our backend systems Collaborate & Influence: Build relationships across global engineering teams to identify collaboration opportunities and influence the wider technical roadmap. Mentor & Hire: Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Strong Engineering Principles: Deep pride in writing readable, well-designed, and well-tested software. Backend Expertise: Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust). Data Proficiency: Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch. Systems at Scale: Proven ability to manage web architecture at scale (handling 20krpm and above). Technical Leadership: Experience breaking down large pieces of work and guiding implementation choices for a team of engineers. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Belgrade; Lisbon Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We're looking for a Senior Frontend Engineer to join our payments team and help build and evolve our Checkout experience. Checkout is the final step in a mobile game purchase — the interface where players around the world complete payments every day. It operates across 200+ countries and supports 130 currencies, 25 languages, and 100+ payment methods. Its performance, reliability, and UX directly impact payment success rates, conversion, and revenue. KEY RESPONSIBILITIES - Build and improve Checkout: add new payment flows, payment methods, and third-party SDK integrations. - Build a fast, simple, mobile-first interface that works well across browsers, WebViews, and in-app browsers, including on low-end devices and slow networks. - Improve Checkout performance and stability by finding bottlenecks and fixing issues in key user flows. - Use product data and experiments to find friction in the Checkout funnel, test ideas, and improve conversion. - Investigate production issues using logs, traces, product events, and metrics, and work with APIs and backend services when needed. - Take part in technical decisions and code reviews and help maintain frontend code quality. REQUIRED QUALIFICATIONS - 5+ years of professional frontend development experience with strong TypeScript and React skills. - Strong understanding of browsers, networking, and mobile web. - Experience improving web performance, including FCP, LCP, profiling, bundle size, and resource loading. - Experience building payment or other transactional flows, such as checkout, subscriptions, wallets, or payment SDK integrations. - Strong debugging skills and ability to investigate problems beyond the frontend layer. - Ability to own your work from implementation and release to stable operation in production. PREFERRED QUALIFICATIONS - Experience in fintech, payments, e-commerce, gaming, or other consumer products with a large mobile audience. - Understanding of payment concepts such as 3DS, payment statuses, saved payment methods, declines, and refunds. - Understanding of frontend security, including CSP, iframe security, and PCI scope. - Ability to read Go or Python and understand backend logic and APIs. - Experience using AI tools in day-to-day development. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Belgrade; Lisbon Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a hands-on DevSecOps Engineer to build security into our cloud infrastructure and delivery pipelines. You’ll work closely with DevOps and development teams to establish practical security standards as our platform grows. KEY RESPONSIBILITIES - Own cloud security on GCP: IAM, org policies, network security, and edge protection with Cloudflare. - Harden our GKE clusters and container supply chain. - Build automated security checks into CI/CD (SAST, dependency, container, and IaC scanning). - Own secrets management and least-privilege access across the platform. - Drive vulnerability and cloud posture management to remediation. - Build security monitoring and lead incident response. - Actively drive SOC 2 Type 2 and PCI DSS Level 1 work: implement controls, prepare evidence. REQUIRED QUALIFICATIONS - 5+ years in DevSecOps, cloud security, or a security-heavy DevOps/Platform role. - Strong production experience with GCP (AWS/Azure acceptable). - Hands-on experience securing Kubernetes and Terraform-managed infrastructure. - Practical knowledge of CI/CD security, cloud IAM, secrets, vulnerability management, and security monitoring. - Ability to build security practices from scratch and get teams to adopt them. - Strong English communication skills. NICE TO HAVE - Experience with Cloudflare, Datadog, Wiz, Drata, or GitHub Actions. - Prior SOC 2 or PCI DSS audit experience. - Background in payments, gaming, or high-load products. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Limassol, Cyprus Workplace: on-site Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS. We are seeking an experienced HR Manager to join our passionate team. Job Responsibilities: Act as the main HR point of contact for employees and managers, providing hands-on support across a wide range of people-related matters. Build strong relationships across the company and maintain a good understanding of employee experience, team dynamics, and emerging people needs. Partner with managers on performance, development, employee relations, organizational changes, and complex individual cases. Own and continuously improve key HR processes across the employee lifecycle, from onboarding and probation to development, internal moves, and offboarding. Review and adapt existing HR practices to better fit the company’s evolving needs, culture, and ways of working. Identify gaps and proactively design and implement new HR practices, policies, and solutions where needed. Use employee feedback and people data to identify trends, risks, and opportunities for improvement. Help build a scalable and effective People function that evolves together with the business. Take ownership of HR processes, policies, and benefits currently provided at group level, assess their fit for company, and adapt, replace, or redesign them where needed as the company evolves. Own and evolve employee benefits and related People programs, evaluating their effectiveness, employee value, cost, and fit with the company’s needs. Balance employee needs with business priorities, applying sound judgment and ensuring People decisions are practical, consistent, and aligned with the company’s goals and culture. Ensure HR practices and policies remain compliant with applicable employment requirements, working with internal or external legal and operational partners where necessary. You’ll thrive here if you have 5+ years of broad HR experience in a People Partner, HRBP, or Senior HR Generalist role, ideally within a technology, fintech, or other fast-paced environment. Strong hands-on experience across the employee lifecycle and solid knowledge of core HR processes. Proven experience independently owning and improving HR processes, not only supporting their execution. Ability to assess existing practices, identify what needs to change, and drive improvements from idea through implementation. Strong employee relations experience and confidence handling complex or sensitive individual cases. Comfortable being a visible and approachable HR presence for employees while partnering effectively with senior managers. Strong ownership, judgment, communication, and stakeholder management skills. Comfortable working in an evolving environment where processes and ways of working are still being developed. Experience building, transforming, or localizing HR practices would be a strong advantage. Fluent English. Russian is a plus. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family. Corporate mobile plan (unlimited in Cyprus with roaming included). Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. Benefits are provided in accordance with the company’s policies and eligibility criteria. Recruitment process HR Interview (45 minutes); Hiring Team Interview (1 hour); Final interview (1 hour); Recommendations check; Job Offer.

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. About this role Our website is one of the most important ways people discover what we offer, understand our value, and decide whether to talk to Sales or start a trial. The Web Growth team owns its roadmap and continuously improves the journey from first impression through to lead capture, demo engagement, signup, and trial start. You’ll treat the website like a product: understand user intent, find confusion and friction, form strong hypotheses, test them with users and data, and turn what you learn into better experiences. You’ll be just as comfortable shaping the problem and influencing the roadmap as you are designing the final interaction, prototype, or page. What you’ll be doing Experimentation: Designing and iterating on experiments across landing pages, pricing, signup, and conversion flows to improve engagement, conversion, qualified leads, and trial starts. Collaboration: Working with Growth, Self-serve, Brand, Marketing, Product, Data, Research, and Engineering to turn opportunities into clear, buildable experiences. Data and insight: Using user insights and funnel data to identify opportunities, define hypotheses, and measure impact. Product design: Applying product design thinking to comprehension, navigation, forms, interactive demos, responsiveness, and accessibility. Prototyping and systems: Prototyping in Figma and code, using AI tools where useful, and working within shared components and brand systems. Roadmap ownership: Bringing ideas to the Web Growth roadmap, not just executing briefs. Must have experience Experience: 5+ years in web, product, growth, or a closely related design role, with a strong portfolio of shipped, conversion-focused work. Growth mindset: A track record of using design, growth frameworks, conversion rate optimisation, and funnel analysis to improve outcomes such as leads, conversion, trials, activation, or revenue. Experimentation: Experience designing and iterating on experiments, including A/B tests or other data-informed approaches. B2B SaaS experience is a plus. Craft and taste: Excellent visual and interaction design skills, with a sharp eye for typography, hierarchy, detail, and polish. Systems and brand: Comfortable working within an existing design system and brand, while identifying opportunities to extend and improve it. AI fluency: Experience using AI in your design practice, including tools such as Claude Code, Cursor, Codex, Figma Make, or similar. You should be able to explain how AI has changed your workflow and what you have built or shipped with it. Ownership: Able to take a brief and run with it. You work independently, make good decisions, ask the right questions, and bring solutions rather than just options. Who this role is not for This role is not for you if: You only want to design campaign or marketing pages from a fixed brief. This role owns the journey from first visit through to lead, demo, signup, or trial. You care about visual polish but not about comprehension, navigation, forms, interactive demos, or reducing friction. You don’t want to work with funnel data, user research, experimentation, or the realities of implementation. You want to focus on brand expression without balancing it with usability, accessibility, performance, and measurable growth. You need a fixed roadmap and detailed requirements rather than identifying opportunities and shaping what the team should test next. You’re not interested in working closely with Growth, Marketing, Product, Data, Research, and Engineering to make the website perform better. What success looks like You’ll know you’re successful if: More visitors understand Fin and Intercom, find the right path for their needs, and take the next step with less friction. You’ve improved meaningful growth outcomes across qualified leads, demo engagement, signups, and trial starts. Experiments are well designed, clearly measured, and used to inform what the team does next. You’ve made complex product value easier to understand and act on without relying on extra explanation from Sales or Marketing. You’ve built strong working relationships with Growth, Marketing, Product, Engineering, Data, Research, Sales, and Customer Success. You’ve raised the bar for web growth design through thoughtful, high-quality experiences that people trust and want to use. Interview process We understand that interviewing for a new role is both time- and energy-consuming. We aim to be thorough, speedy, and transparent in our approach. You should expect the entire process to take no more than four weeks from start to finish. You’ll meet with members of our team and have the opportunity to validate that Intercom and the role are the right fit for you. Ready to build something great? If you’re excited by the opportunity to help existing businesses get more value from a self-serve product, and you have the craft, curiosity, commercial thinking, and autonomy to make a real impact, we’d love to hear from you. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: New York Workplace: remote ⚡️ About Merkle Science Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies. Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others. 👀  What are we looking for?    Education and Experience: Bachelor’s degree in Finance, Accounting, or a related field; MBA or CPA preferred. Minimum of 7 years of progressive experience in finance, with at least 3 years in a leadership role. Proven experience in the technology or blockchain industry is highly desirable.   Skills and Competencies: Strong knowledge of financial management, accounting principles, and financial regulations. Excellent analytical and problem-solving skills with a strategic mindset. Proficiency in financial software and tools, such as ERP systems, Excel, and financial modeling. Exceptional leadership and team management abilities. Strong communication and presentation skills, with the ability to convey complex financial information clearly. ❤️ Well Being, Compensation and Benefits We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.  We regularly host team-building sessions and encourage discussions around mental health.   We reward talent and believe in acknowledging people for their contributions.  We offer industry-leading compensation, along with generous equity.  As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science. 💥 What will you do? The Director of Finance at Merkle Science will be responsible for overseeing all financial operations, ensuring financial stability, and supporting strategic decision-making. This role involves managing the finance team, driving financial planning and analysis, and ensuring compliance with financial regulations. The ideal candidate will have a strong background in finance, excellent leadership skills, and a deep understanding of the technology and blockchain industry.   Responsibilities:  Financial Management: Oversee all financial operations and direct corporate financial planning and structure. Manage the preparation of financial reports, budgets, forecasts, and regulatory requirements. Ensure the accuracy and integrity of financial information and reporting. Develop and implement financial strategies to support the company's growth and profitability. Budgeting and Forecasting: Lead the budgeting process and quarterly forecasting updates. Monitor and analyze budget performance and implement corrective actions as necessary. Provide detailed financial analysis and modeling to support strategic initiatives.   Compliance and Strategic Planning: Ensure compliance with local, state, and federal financial regulations and standards. Develop and maintain policies and procedures to ensure financial governance. Partner with the executive team to develop and execute long-term financial strategies. Provide financial insights and recommendations to inform business decisions and strategies. Team Leadership and Stakeholder Communication Lead and mentor the finance team, fostering a culture of high performance and continuous improvement. Provide ongoing training and development opportunities for finance staff. Manage relationships with external auditors, investors, and financial institutions. Present financial reports and insights to the executive team, board of directors, and investors. Communicate financial performance and strategy to internal and external stakeholders.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD Most subscription businesses lose a password. We lose GPU-seconds. When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job. You are the person who finds them, proves it, and puts a number on it. You make sure: - Every enforcement action we take is backed by evidence a stranger could follow - We know what abuse cost us last month, on the same basis as last month - The detection system is measured against real cases, not against its own past decisions - When a ring changes shape, somebody notices this week — and that somebody is you WHAT YOU WILL DO Investigation & casework - Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action. - Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence. - Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger. - Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has. Evidence & defensibility - Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts. - Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence. - Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action. Quantification & reporting - Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down. - Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them. - Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day. Monitoring & adaptation - Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week. - Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again. - Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit. How we work - SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax. - Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts). WHO WE'RE LOOKING FOR - 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract. - Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role. - Python at working level for analysis — pandas, notebooks, a bit of graph work. - Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence. - Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable." - Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate. - The judgment to escalate rather than act when the evidence is thin, and to say so in writing. - Clear written and spoken English, B2+. Backgrounds that often do well: - Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting - Trust & safety investigators and platform-integrity analysts - Chargeback, dispute or AML analysts who write their own queries - Strong product or BI analysts who got handed the abuse problem and kept it WHAT THIS ROLE IS NOT This role is not a fit if you: - Want to build models full time — that is the Antifraud data scientist, and it is open - Want to do content moderation or NSFW classification - Would put an account on a ban list without being able to say why in one sentence - Treat every negative-margin account as an abuser - Need a labelled dataset or a clean table before you can start - Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1 hour) - Take-home with real-shaped data (7 days, ~10–12 hours of work) - Team interview (60 min) - Paid on-site trial (1 month) THE DEAL - Competitive salary in USD - Equity: participation in the company's stock option program - On-site role in Almaty, Kazakhstan - Relocation support (flight + temporary housing) - Flat structure, high autonomy, fast career growth

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD Generative video has a problem most subscription businesses don't: every unit we sell costs us real compute. A stolen password costs a streaming service nothing. An account farm on an unlimited generation plan costs us GPU-seconds, at scale, every hour it runs. We have found organised operators running hundreds of accounts on a single card, reselling unlimited generations, and harvesting per-account promotional grants at industrial scale. We have also found that most of our negative-margin accounts are not abuse at all — they are ordinary heavy users on an unlimited plan, which is a pricing problem wearing a fraud costume. Telling those two populations apart, at account level, before the money is gone, is this job. You own the question of who is taking value they did not pay for, and the system that stops them. You make sure: - We catch abuse before the compute is burned, not in a post-mortem that reconciles the loss - Every enforcement action has a measured precision, a measured cost of being wrong, and a way back for the customer we got wrong - The difference between fraud and unprofitable pricing is a number we can defend, not a vibe - When operators adapt — and they will, within days — we find out from a monitor, not from the monthly margin review WHAT YOU WILL DO Detection & scoring - Own the account-abuse scoring system end to end: signals, weights, thresholds, the scoring job, the monitoring, and the recalibration when it decays. - Build detection that fires early. A rule that catches 88% of the money on day 11 is worth far less than one that catches 60% at checkout, and you should be able to say why in dollars. - Work the two halves that actually matter together: linkage (who is connected to whom) and economics (what are they consuming). Either one alone produces a system nobody can switch on — linkage without economics flags families sharing a card, economics without linkage flags our best customers. - Treat cost as a gate, not a label. On an unlimited plan, being gross-margin negative is normal. Entity resolution & ring detection - Find rings, not just accounts: shared payment instruments, IP and ASN concentration, email-stem families, synchronised registration bursts, behavioural fingerprints, automation signatures. - Do it without a reliable device fingerprint — we do not have one today, and part of this job is telling us what it would be worth and what it would cost. - Know where graph methods break. Transitive closure through a shared card will happily merge thousands of unrelated people into one "ring"; we have done exactly that and thrown the result away. Enforcement, policy & the cost of being wrong - Design graduated, reversible actions — throttle, rate-limit, step-up verification, hold, pre-grant refusal, manual review queue, ban — and match the severity to the confidence. - Own the false-positive budget explicitly: how many paying customers are we willing to inconvenience to save a dollar of compute, and what is the appeal path for the ones we get wrong. - Build the pre-grant gates. The cheapest abuse to stop is the kind we decline to enable in the first place — a trial we do not grant costs nothing to claw back. - Partner with Payments on Stripe Radar, chargebacks and dispute economics; with Support on the queue your model creates; with Legal on what our Terms actually entitle us to do. Measurement & adversarial monitoring - Quantify what the system is worth in money — COGS avoided, net of the revenue you destroyed and the support cost you created. Keep that number current. - Run holdouts even on enforcement, wherever it is legal and safe to do so, because otherwise you will never know what your rules are worth. - Monitor for adaptation, not just drift. Model decay here is caused by an adversary, and it looks different: a signal stops firing, a ring changes shape, a cohort's behaviour shifts inside a week. - Watch your own inputs. A detection system that silently loses a feature degrades to a system that cannot reach its own threshold — and reports nothing wrong while doing it. Making it usable - Ship scores and reasons, never scores alone. An analyst, a support agent or an auditor must be able to read why an account was actioned. - Produce evidence that survives outside the company. Our abuse work has already been used in an external audit and in Terms-of-Use enforcement; write for that standard. - Work in SQL, Python and BigQuery on raw event, payment and generation data. We use AI heavily — resourcefulness beats syntax. WHO WE'RE LOOKING FOR - Experience building abuse, fraud or trust-and-safety detection that actually took action on real users — payments fraud, promo abuse, multi-accounting, bonus abuse, account takeover, marketplace or gaming abuse. Anti-money-laundering and credit-risk backgrounds transfer if the modelling was yours. - Genuine understanding of the adversarial setting: that your counterparty responds, that your training labels are generated by your own past decisions, and that offline AUC on a censored label set is close to meaningless. - Strong SQL and Python on raw event data without help: joins across payments, usage and identity, window functions, cohort replay. Gradient boosting, and the judgment to know when a two-condition rule beats a model. - Comfort with graph and linkage thinking — connected components, shared-attribute clustering, and an instinct for when a link is evidence and when it is coincidence. - Precision-first evaluation instincts: precision at the operating point, cost-weighted error, and why you would take 20% recall at 90% precision over the reverse in an enforcement system. - Unit-economics literacy: gross margin per account, what compute actually costs us, why a negative-margin customer may be entirely legitimate. - The judgment to escalate rather than act when the evidence is thin, and to say so in writing. - Clear written and spoken English, B2+. Backgrounds that often do well: - Fraud / risk data scientists from fintech, payments, marketplaces, gaming or crypto - Trust & safety and platform-integrity teams who owned detection and enforcement policy - Growth or product data scientists who ended up owning promo-abuse because nobody else would - Analysts from payment processors, PSPs or chargeback/dispute operations who moved into modelling WHAT THIS ROLE IS NOT This role is not a fit if you: - Want to build content-moderation or NSFW classification — that is a different function here - Would ship a ban list without knowing its precision - Optimize AUC on a label set your own enforcement created, and call it validated - Need a labelled fraud dataset to exist before you can start - Treat every negative-margin account as an abuser - Are uncomfortable that being right 90% of the time means being wrong about real, paying, legitimate people — and that you own what happens to them - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1 hour) - Take-home with real-shaped data (7 days, ~10–12 hours of work) - Team interview (60 min) - Paid on-site trial (1 month) THE DEAL - Competitive salary in USD - Equity: participation in the company's stock option program - On-site role in Almaty, Kazakhstan - Relocation support (flight + temporary housing) - Flat structure, high autonomy, fast career growth

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD We sell subscriptions and credit packs to consumers in over a hundred countries, and today almost all of it moves as cross-border card payments in USD. That has three consequences, and this role owns all three. We are declined more than we should be. In some of our largest growth markets roughly one attempt in three fails, and a meaningful share of those are not "no money" — they are cross-border blocks, card limits, stale credentials on renewal, and issuers who do not recognise us. We pay more than we should. Our blended cost of acceptance is the single largest line below compute, and the majority of the network component sits on transactions our processor classes as cross-border. We are not on the rails our customers use. In two of our fastest-growing markets, the dominant local payment method is one we do not offer at all. You own the measurement and the argument behind fixing all of it. You make sure: - We know our true authorization rate — at the unit the business actually cares about, not the one that is easy to compute - Every basis point of payment cost has a name, a geography and an owner - A decline is a diagnosis, not a statistic - When we propose a new rail, a new entity or a new processor arrangement, the number underneath it holds up to Stripe's own analysis and to our board's WHAT YOU WILL DO Authorization & decline analysis - Own authorization rate end to end: by country, issuer, BIN, card brand and funding type, plan price point, first payment vs renewal, and payment method. - Build and maintain the decline taxonomy — what each decline code actually means, which are recoverable, which are terminal, and which are us rather than them. - Measure at the right unit. An invoice that succeeds on the third retry is a success, not two failures and a success, and reporting it the other way has made teams optimise the wrong thing. - Separate soft declines we can recover from hard declines we cannot, and put a number on the recoverable pool. Cost of acceptance - Own the blended take rate and its decomposition: interchange, scheme fees, processor markup, cross-border and currency-conversion components, disputes, and the fixed per-transaction pieces. - Find where the cost actually sits. Averages hide it — the cost is concentrated by corridor, by card type and by whether the transaction is domestic. - Build the evidence for commercial conversations with our processor, and keep it current enough to reuse. Local payment methods, entities and routing - Size the case for new rails market by market: what share of local commerce runs on them, what our current card performance costs us, and what we would realistically recover. - Model merchant-of-record and local-acquiring arrangements against the alternative of our own entities, honestly — including the fee we would pay for the privilege. - Design and read the experiments that prove it, with the product analytics team. A new payment method is an A/B test, not a launch. Renewals, dunning and involuntary churn - Own the retry and dunning strategy as a measurable system: when to retry, how often, through which rail, and when to stop. - Quantify involuntary churn separately from voluntary. They look identical in a cancellation count and they need completely different fixes. - Track the health of stored credentials — network tokens, card-account-updater coverage, expiring cards — because in a subscription business that is silent revenue leakage. Disputes, refunds and reconciliation - Own dispute and chargeback rates against network thresholds, with the lag handled properly — disputes arrive weeks after the charge and a same-period denominator understates you. - Reconcile processor data to the revenue ledger and explain the differences rather than plugging them. - Work with the antifraud team where disputes are abuse rather than genuine dissatisfaction. HOW WE WORK - SQL and Python on raw processor and billing data in BigQuery. We use AI heavily — resourcefulness beats syntax. - Partner with Finance (the numbers get booked), Product (checkout and paywall), Engineering (the billing integration) and our processor's team directly. WHO WE'RE LOOKING FOR - 2+ years in payments analytics, payment operations, billing, or risk at a merchant, PSP, acquirer, or fintech. This is a domain role — general analytics experience without payments does not transfer quickly enough. - Fluency in the actual mechanics: authorization vs capture vs settlement, decline codes, 3DS and SCA, network tokens and account updater, interchange and scheme fees, chargeback lifecycle, MCC, BIN, cross-border and DCC. - Strong SQL, without help. Most of this job is joining sessions to intents to charges to invoices to refunds across imperfect keys and getting the denominator right. - Python at working level for analysis. - The instinct to check the unit of measurement before quoting a rate — per attempt, per invoice, per user, per session are four different numbers and only one of them answers the question. - Comfort with subscription billing specifically: renewals, proration, plan changes, failed payments, dunning, involuntary churn. - Commercial judgment: you can build the case for a rail or a rate and defend it against a vendor who does this for a living. - Clear written and spoken English, B2+. Backgrounds that often do well: - Payment operations or payments analytics at a consumer subscription, marketplace or gaming company - Analysts from PSPs, acquirers, orchestration platforms or card networks - Billing / revenue operations analysts who owned dunning and involuntary churn - Risk or chargeback analysts who moved toward the acceptance side WHAT THIS ROLE IS NOT This role is not a fit if you: - Want to own checkout UX or pricing — that is Product Analyst, and it is open - Want to build fraud models — that is the Antifraud data scientist, and it is open - Would report an authorization rate without saying what the denominator was - Would take a processor's own analysis of their own performance at face value - Need someone else to prepare the data - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1 hour) - Take-home with real-shaped data (7 days, ~10–12 hours of work) - Team interview (60 min) - Paid on-site trial (1 month) THE DEAL - Competitive salary in USD - Equity: participation in the company's stock option program - On-site role in Almaty, Kazakhstan - Relocation support (flight + temporary housing) - Flat structure, high autonomy, fast career growth

* Design, create, and maintain automated test scripts (UI & API). * Integrate test automation suites into CI/CD pipelines.

Location: New York Workplace: remote ⚡️ About Merkle Science Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies. Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others. Be the primary point of contact and build long-term relationships with customers.  Customer champion within Merkle Science who will work closely with the product team to advocate for key requirements of customers and identify new opportunities. Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Forecast and track key account metrics. Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Monitor and analyze customer's usage of our product. Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships. Drive upsells within existing customer base. Fluent in English. At least 3 years of prior account management experience. Previous compliance/web3/blockchain experience. At least 1 prior early-stage startup experience. Proven ability to upsell with exceptionally strong relationship and people management capabilities. A creative problem solver, results driven and self-motivated. Possesses a resilient personality and reacts well under pressure. High emotional intelligence, well organized with the ability to prioritize workload and use time effectively. Ability to handle changing requirements and unforeseen problems rapidly and positively  ❤️ Well Being, Compensation and Benefits We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.  We regularly host team-building sessions and encourage discussions around mental health.   We reward talent and believe in acknowledging people for their contributions.  We offer industry-leading compensation, along with generous equity.  As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.

Location: Bangalore Workplace: hybrid ⚡️ About Merkle Science Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies. Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others. Be the primary point of contact and build long-term relationships with customers.  Customer champion within Merkle Science who will work closely with the product team to advocate for key requirements of customers and identify new opportunities. Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Forecast and track key account metrics. Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Monitor and analyze customer's usage of our product. Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships. Drive upsells within existing customer base. Fluent in English. At least 3 years of prior account management experience. Previous compliance/web3/blockchain experience. At least 1 prior early-stage startup experience. Proven ability to upsell with exceptionally strong relationship and people management capabilities. A creative problem solver, results driven and self-motivated. Possesses a resilient personality and reacts well under pressure. High emotional intelligence, well organized with the ability to prioritize workload and use time effectively. Ability to handle changing requirements and unforeseen problems rapidly and positively  ❤️ Well Being, Compensation and Benefits We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.  We regularly host team-building sessions and encourage discussions around mental health.   We reward talent and believe in acknowledging people for their contributions.  We offer industry-leading compensation, along with generous equity.  As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.

Location: Ljubljana, Slovenia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. At Aleph, we're committed to ensuring that all of our customers' and partners' data is protected and that our work complies with data protection legislation across the markets we operate in — including as AI regulation reshapes that landscape. We're looking for an experienced AI Tech and Data Privacy Associate Manager (or Manager, depending on experience), to join our global team and help manage sensitive information, support contract preparation, carry out data protection assessments, and advise on the growing intersection of AI governance and privacy compliance across our global footprint. What You Will Do Advise on and support the practical implementation of legal requirements across all AI risk categories (e.g., under the EU AI Act — prohibited, high-risk, limited-risk, and minimal-risk systems), including risk classification, compliance obligations, and coordination with product and tech teams. Monitor emerging AI regulations more broadly and advise on their intersection with data protection across our markets. Advise the business on responsible AI governance and internal AI use policies. Advise, coordinate, and support colleagues across the business on data protection and privacy compliance issues, including in non-EU markets. Collaborate on internal audits at Aleph Group level in the field of data protection. Help prepare reports, presentations, and educational materials on data protection, privacy, and AI compliance topics. Participate in data protection, privacy, and AI-related legal projects. Promote a strong culture of data protection and responsible AI compliance across Aleph. Support AI-related technology projects, including API integrations with third-party AI providers, ensuring data protection, IP, and contractual compliance throughout implementation. Negotiate and draft agreements related to AI/technology procurement (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions. Coordinate with product, tech, and other teams to assess IP, confidentiality, and data protection risks before onboarding new AI tools or vendors. Organize and maintain data protection records and related documentation at a global level. Support the preparation of contracts with business partners and other legal documents (for example, internal policies) in the field of data protection and GDPR compliance. Carry out Data Protection Impact Assessments (DPIAs) together with the wider team. Take on other ad hoc legal and compliance-related tasks as needed. What We Are Looking For A degree in Law. Minimum 4–6 years of hands-on experience in data privacy and compliance, with a strong focus on GDPR — this is not an entry-level role. Solid expertise in data privacy laws and practices, including a deep understanding of GDPR. Hands-on experience completing legal/compliance requirements for the implementation of AI systems across all risk categories (e.g., under the EU AI Act), including but not limited to high-risk systems — this is a requirement, not just a plus. Working knowledge of AI-related legal and regulatory frameworks more broadly. Demonstrated ability to research and apply data privacy requirements in non-EU markets (LATAM, APAC, and/or MEA), given our global operating footprint. Proficient English communication skills, written and verbal — this is a must. A tech-oriented mindset, genuine curiosity about how AI and emerging technologies intersect with privacy law, and strong motivation to continuously learn new legal frameworks and compliance tools. Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus. Practical experience negotiating and drafting technology/AI related agreements (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions. Why Join Aleph Shape data protection and AI governance practice at scale: your work will directly protect the trust of Aleph's customers and partners across a global footprint spanning Europe, LATAM, APAC and MEA. Apply AI compliance expertise at scale: you'll drive real implementation work across the full spectrum of AI risk categories as regulation matures, not just policy-watching. Build deep expertise fast: exposure to DPIAs, cross-border data transfers, AI risk assessments, and multi-jurisdictional privacy frameworks gives you a faster path to becoming a recognized privacy expert than most single-market roles. Join a growing, collaborative legal team based in Warsaw that values mentorship and hands-on learning over hierarchy. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. The minimum gross annual base salary is EUR 39,000, with the final level (Associate Manager or Manager) and offer reflecting your experience, skills, and scope of the role. In addition to base salary, this role includes a variable component, paid annually. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

-Пройти бесплатное онлайн-обучение по программе компании (занятия 2 раза в неделю в вечернее время, также есть записи уроков, срок - 1,5-2 месяца). -Выполнять учебные задания.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MISSION Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount. The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite. Staying close to users keeps us building the right things: you'll spend up to 2-3 days a month on IT support, seeing first-hand where friction lives and what's worth automating next. SCOPE ⚙️ PLATFORM & AUTOMATION - Own and extend automations on Alan Home, our internal provisioning engine - Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines - Own the meeting room AV and room-booking platform as a product, replicable across offices 🔑 IDENTITY & ACCESS - Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem. - Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case - Make employee lifecycle events reliable, fast and auditable end-to-end - Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on - Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack 🔒 ENDPOINT & SAAS SECURITY - Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance - Cloudflare WARP, SaaS security controls - Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope 🩺 HEALTH PROFESSIONALS IT - The IT layer behind Alan's clinics: practitioner tooling, equipment, access - Role and permission automation for healthcare professionals, and their support and escalation process 🌍 INTERNATIONALISATION - Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one - Bring acquired entities onto that same platform MILESTONES First 3 months - Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP - Take one project end-to-end and ship a first increment - Join the IT oncall team as technical escalation First 6 months - Own a workstream end-to-end - Deliver one automation or hardening initiative end-to-end - Take up documentation and automation on your scope and reduce significantly the bus factor on it - Mentor IT teammates on your core expertise First year - Deliver measurable IT toil reduction on your scope - Set the technical standards on your domain: how we build, document and review it - Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit) - Contribute to hiring and onboarding new teammates 3 years - Lead major projects end-to-end across several communities - Be the reference the team relies on across at least two domains - Mentor the IT team and beyond, and scale IT without a linear increase in manual work As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring. WHAT WE'RE LOOKING FOR Must-have - Technical/hard skills: - 5+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems - Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it. - You write code: not necessarily as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal - Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback - Comfort with regulated environments: health data, ACPR, ISO 27001, HDS - Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated Must-have - Behavioral / soft skills: - Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter - Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team - Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information - Documentation culture: reduces bus factor through clear documentation and knowledge sharing Nice-to-have skills / Bonus points if you have: - Experience with an internal provisioning or IdP-driven automation platform - Kandji or another MDM at scale - Cloudflare Zero Trust / WARP, Datadog - Audit remediation experience (ISO 27001, HDS) - Multi-country rollouts, or IT integration after an acquisition - Having mentored, coached or led a (small) crew - Health or healthtech ecosystem familiarity Languages: Fluent English & Professional French