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Location: Buenos Aires, Argentina As the Technical Support Specialist, you will be responsible for providing hands-on technical support to users by diagnosing, troubleshooting, and resolving issues across Windows systems, applications, and connectivity in a fast-paced support environment. This role is part of an internal technical support team and focuses on resolving real user-impacting issues rather than handling scripted or purely administrative requests. The position requires strong troubleshooting skills, clear communication, and the ability to manage issues from initial intake through resolution. Responsibilities Respond to incoming technical support requests via phone and ticketing systems. Diagnose and resolve issues related to Windows performance, application crashes, system errors, and connectivity problems. Support Microsoft Office 365 applications, including Outlook, Teams, Excel, and email-related functionality. Use built-in Windows tools such as Task Manager, Event Viewer, and other diagnostic utilities to investigate issues. Own support tickets from initial triage through resolution, documenting steps and outcomes clearly. Escalate issues when appropriate and collaborate with other technical teams as needed. Contribute to internal documentation and knowledge resources to support consistent issue resolution. Communicate clearly with English-speaking users and stakeholders across different time zones. Requirements 2+ years of experience providing application and desktop support in a fast-paced environment C1 level English or equivalent proficiency Advanced troubleshooting skills for Windows 10/11, Mac OS, and the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, Teams) Proficiency with Microsoft native tools and utilities for resolving system issues Experience supporting Windows desktop environments. Experience working with ticketing systems or structured support queues. Ability to troubleshoot issues methodically and explain technical concepts clearly. Professional-level English communication skills. Availability to work flexible schedules, including occasional evenings or weekends. Preferred Qualifications: Experience with Office 365 administration or advanced Outlook troubleshooting. Familiarity with networking fundamentals and basic connectivity troubleshooting. Exposure to PowerShell for troubleshooting or basic automation tasks. Experience supporting users in high-volume or fast-changing environments. Career Development: This role provides opportunities for growth into more advanced technical, operational, or service delivery roles based on performance, technical capability, and demonstrated ownership. Benefits Salary Range: $2200-$2600 USD/month Employment type: Full-Time Contractor 3 days in office in Palermo, Buenos Aires Unlimited PTO $1500 USD Tech budget Choice of local or U.S. holiday schedule *Only CV's submitted in English will be accepted

Location: Mexico; Brazil; Costa Rica; Argentina; Colombia; Bolivia, Plurinational State of We are seeking a proactive Site Reliability Engineer (SRE) to keep a secure SaaS platform fast, reliable, and continuously improving. You will support a hybrid technology stack spanning Windows-based applications (.NET, IIS, SQL Server) and cloud-native infrastructure (AWS, containers, Kubernetes, and Terraform). This is a hands-on role for someone who takes ownership of production reliability, enjoys investigating complex failures, and independently identifies opportunities to improve systems. Prior Windows or SQL Server experience is not required if you bring strong infrastructure and relational database fundamentals and can learn unfamiliar technologies independently. Responsibilities Own availability, reliability, and performance of core backend infrastructure across Windows and Linux environments. Improve observability using Kibana, CloudWatch, centralized logging, and custom telemetry; identify monitoring gaps before incidents occur. Build, maintain, and improve CI/CD pipelines and infrastructure as code using Terraform and Ansible. Learn and operate production Windows environments, including .NET Framework/.NET Core applications hosted on IIS. Learn and support SQL Server, including AlwaysOn and Service Broker, alongside PostgreSQL and Aurora. Operate cloud-native services and workloads across AWS Lambda, DynamoDB, Redshift, OpenStack, and containers. Participate in an on-call rotation, troubleshoot incidents, and contribute to effective postmortems and preventive actions. Partner with engineering teams to improve deployment safety, system resilience, and operational processes. Proactively identify problems, automate repetitive work, and drive improvements without waiting for direction. Requirements 5+ years of hands-on SRE, DevOps, or WebOps experience supporting production SaaS systems. Strong practical experience with Terraform and Ansible for infrastructure management. AWS operations experience, including Lambda, DynamoDB, CloudWatch, and IAM. Strong relational database fundamentals (PostgreSQL, MySQL, or similar), including query tuning, replication, backups, recovery, and high availability. Experience operating and debugging containerized and distributed systems in production. Strong Linux systems administration skills. Ability to script and automate with Python, Bash, or PowerShell (PowerShell can be learned on the job). Experience building and maintaining CI/CD pipelines. Familiarity with Redis, Kibana, Elasticsearch, and centralized logging. Excellent incident response, troubleshooting, and communication skills. Demonstrated ownership, curiosity, self-directed learning, and a record of proactively improving systems. Availability to work US business hours and participate in an on-call rotation. Preferred Experience with Windows Server, IIS, and .NET applications. SQL Server experience, particularly AlwaysOn and Service Broker. Personal technology projects, home labs, open-source contributions, or tools built independently. Willingness to build deep familiarity with the Windows and SQL Server stack through independent learning and hands-on practice during the first six months. Benefits Salary: $5,000 to $6,000 USD per month PTO: Unlimited Setup: Fully Remote

Location: Nicaragua; Honduras; El Salvador; Guatemala; Ecuador; Philippines We are seeking an assertive, client-focused Case Manager to support our Employment Law practice. The ideal candidate owns the client relationship end-to-end and drives matters forward from intake through resolution—managing clients, following up with employers, and maintaining strict compliance with case deadlines. Key Responsibilities: Intake & Onboarding: Screen incoming leads for case viability (timeline, employer size, damages), gather employment records (pay stubs, offer letters, handbooks, communications), and track retainer agreements. Employer & Counsel Liaison: Serve as the main point of contact for employers and opposing counsel to request personnel files and payroll records, track responses, and escalate non-compliance to the lead attorney. Client Relationship Management: Maintain clear, empathetic, and steady communication with clients navigating high-stress emotional and financial situations across a multi-month case cycle. Deadline & Calendar Ownership: Manage critical administrative and statutory deadlines, including CRD/EEOC charges, right-to-sue letters, LWDA PAGA notices, statutes of limitations, and arbitration schedules. Arbitration & Administrative Hearings: Coordinate JAMS/AAA filings, fee payments, and scheduling. Book CRD/EEOC mediations and Labor Commissioner wage claim hearings. Discovery & Trial Prep Support: Track discovery deadlines, organize document productions, prepare initial template drafts for attorney review, schedule depositions, and build comprehensive mediation packets. Damages & Records Coordination: Collect mitigation records (EDD benefits, job search logs, new employment verification), obtain medical/therapist records for emotional distress claims, and coordinate with expert witnesses and parallel Workers' Comp counsel. Post-Settlement Administration: Oversee execution of releases, track settlement funds, handle wage vs. non-wage allocation, and complete formal file closing procedures. Case Tracking: Maintain updated case statuses, calendar entries, and cost logs in [Software] . Requirements 2+ Years of Employment Law Case Management: Direct, hands-on experience in employment law case management. (General employment paralegal experience without case ownership does not qualify). Employer Communication Experience: Proven track record conducting employer/HR records requests, asserting follow-ups, and coordinating with opposing counsel. End-to-End Client Ownership: Outstanding phone presence with a calm, professional, and empathetic approach to managing clients during stressful legal matters. Statutory Deadline Tracking: Demonstrated experience tracking administrative deadlines, right-to-sue letters, and statutes of limitations. Strong Written & Verbal English: Excellent written communication for drafting formal requests, professional email updates, and attorney briefings. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, 9am - 5pm PST.

Location: Boston, United States D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture. We are looking for an experienced IT Application Owner / Business Analyst to lead the delivery of technology projects within a highly regulated pharmaceutical environment, ensuring alignment with business objectives, regulatory requirements and quality standards. This role is ideal for someone who combines strong technical project management skills with hands-on experience delivering GxP-validated and qualified systems, ideally within pharmacovigilance or drug safety. You will work closely with business stakeholders, technical teams and external vendors to ensure the successful planning, coordination and delivery of technology initiatives. Tasks and Responsibilities Act as Technology Owner for business applications, primarily Microsoft 365 (SharePoint, Planner) and Monday.com Take responsibility for system administration, configuration, maintenance and ongoing management of assigned applications Gather and analyze business requirements, translating them into effective technical solutions Design and recommend solutions to improve business processes and application functionality Coordinate with Managed Service Providers (MSPs) to ensure smooth day-to-day operation and support of applications Define and manage the mid- and long-term strategy and development of assigned technologies Collaborate with business stakeholders, capability owners and IT teams to align technology solutions with business needs Oversee application integrations, particularly between Monday.com and Workato Support continuous improvement, troubleshooting and optimization of existing applications Requirements 5+ years of relevant experience in IT Business Analysis, Application Management or Technology Ownership Strong knowledge of Microsoft 365, particularly SharePoint and Microsoft Planner Hands-on experience with Monday.com, including platform administration and configuration Proven experience in system administration, application configuration and ongoing support Solid understanding of business analysis, requirements gathering and solution design Experience working with external IT service providers or Managed Service Providers (MSPs) Strong stakeholder management, communication and problem-solving skills Knowledge of Workato or application integrations is an advantage Proactive, independent and solution-oriented approach to work Business-level English communication skills Ability to work in a hybrid arrangement with occasional onsite presence in the Boston area Valid criminal record extract, not older than three months, required. Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA?

Location: Kyiv, Ukraine Intetics Inc. , a global technology company providing custom software development and digital solutions, is looking for a Technical Coordinator / Solution Engineer to join our team. We are seeking a hands-on technical professional who will be responsible for deployment, configuration, automation, troubleshooting, and operational support of an enterprise software solution within a secure environment. This role is ideal for an experienced Infrastructure Engineer, DevOps Engineer, Systems Engineer, or Technical Support Engineer who enjoys solving complex technical problems, working directly with users, and ensuring the reliable operation of business-critical systems. Responsibilities: Deploy, configure, and maintain local server-side software components. Set up and support application environments, databases, integrations, and supporting infrastructure. Develop and maintain automation and orchestration scripts. Support data processing, import/export, synchronization, and workflow execution. Monitor system health, identify issues, and proactively perform troubleshooting. Investigate and resolve setup, configuration, integration, and environment-related problems. Work with APIs and connected systems to support data exchange and operational workflows. Collaborate with remote engineering and product teams to implement changes and enhancements. Maintain technical documentation, operational procedures, and troubleshooting guides. Support software releases, upgrades, and infrastructure changes. Participate in testing, validation, acceptance activities, and production readiness reviews. Train customer-side users and technical personnel when required. Act as the primary technical point of contact for operational and support-related matters. Requirements: Strong experience with Linux and/or Windows Server administration. Experience deploying, configuring, and supporting enterprise applications. Hands-on experience with Bash, PowerShell, or Python scripting. Experience with automation and operational support processes. Good understanding of networking fundamentals (TCP/IP, DNS, VPN, HTTPS, firewalls). Experience troubleshooting application, infrastructure, and integration issues. Familiarity with databases and SQL. Experience working with APIs and system integrations. Strong analytical and problem-solving skills. Ability to work independently and communicate effectively with distributed teams. English level sufficient for participation in technical meetings and communication with international teams. Nice to Have: DevOps, Infrastructure Engineering, or Site Reliability Engineering experience. Experience with cloud platforms (AWS, Azure, GCP). Experience with Docker, Kubernetes, CI/CD pipelines, or Infrastructure as Code tools. Experience with monitoring and observability platforms (Grafana, Prometheus, ELK, Zabbix, etc.). Experience supporting secure or highly regulated environments. Knowledge of GIS, visualization systems, spatial data, or 3D platforms. Customer-facing implementation, deployment, or technical consulting experience. Work Format: Long-term project engagement. Hybrid work format with periodic on-site meetings in Kyiv. Flexible workload depending on project phase, implementation activities, updates, and support needs. Increased involvement during deployment, configuration, integration, and acceptance stages. What You Should Know This is not a pure software development role and not a project management role . The primary focus is: deployment and configuration; infrastructure and environment support; automation and operational excellence; troubleshooting and incident investigation; customer collaboration and technical coordination. We are looking for someone who enjoys taking ownership of technical environments and driving solutions from implementation through long-term support.

Location: Japan CloudLinux is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful. We are truly a great place to work. Check out our website for more information cloudlinux.com . We are seeking an autonomous, high-performing Enterprise Account Executive (Self-Starter) to accelerate our growth across East Asia, with a primary focus on scaling our footprint in Japan, alongside strategic expansion in South Korea, Hong Kong, and Taiwan. Our technology is established, and we already maintain an active enterprise customer base in the region. We are looking for an entrepreneurial sales professional who can leverage our existing reference accounts, identify untapped market opportunities, and independently navigate complex regional enterprise sales cycles from prospect to close. Key Responsibilities Market Expansion & Territory Growth: Drive end-to-end sales execution across Japan (primary focus), South Korea, Hong Kong, and Taiwan, capitalizing on existing brand awareness to capture new enterprise accounts and upsell strategic renewals. Autonomous Pipeline Generation: Function as a self-sufficient sales engine—proactively prospecting, building, and managing a robust pipeline through direct outreach, executive networking, and channel partners without relying solely on inbound leads. Enterprise Deal Execution: Lead complex, multi-stakeholder sales cycles involving CISOs, CIOs, VPs of Infrastructure, and Security teams. Channel & Ecosystem Management: Leverage regional relationships to extend sales reach and accelerate deal velocity. Customer Upsell & Strategic Expansion: Work closely with existing regional customers to identify expansion opportunities (new business units, modules, or server/user licensing scale). Cross-Cultural Negotiation: Structure commercial agreements, subscription models, and licensing terms tailored to local business customs, compliance regulations, and procurement standards in Japan and East Asia. Requirements Required Qualifications & Experience 1. Sales Track Record & Self-Sufficiency 8+ years of B2B software/SaaS sales experience, ideally in web hosting, cloud infrastructure, or cybersecurity. Demonstrated self-starter capability: proven ability to build a pipeline from scratch in a field/remote structure with minimal day-to-day oversight. Established relationships with, or previous experience working with or for, the top hosting providers in the region. Proven track record of meeting or exceeding quota. 2. Regional Expertise & Market Knowledge Based in Japan, with deep familiarity with the Japanese IT/hosting landscape, including how Japanese companies evaluate, pilot, and purchase software. Experience selling into South Korea, Hong Kong, or Taiwan (Web Hosting / MSP / Gaming Hosting / Data Centers / Agencies ecosystems) is a plus. 3. Language & Communication Skills Fluency in Japanese (Business/Native level, required for navigating Japanese corporate culture and executive decision-makers). Fluency in English (Professional level, required for internal reporting and collaboration with the global team). Bonus: Proficiency in Korean is a plus. 4. Nice to Have Comfort discussing Linux systems, hosting infrastructure, cloud, or server security. A technical background (engineering, system administration, support, or sales engineering). Benefits What's in it for you? A focus on professional development. Interesting and challenging projects. Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide. Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves. Compensation for private medical insurance. Co-working and gym/sports reimbursement. Budget for education. The opportunity to receive a reward for the most innovative idea that the company can patent. By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy (), which provides detailed information on how we maintain and handle your data.

Location: Brussels, Belgium We currently have a Full stack Developer vacancy for a fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site. Your tasks Design and develop efficient and scalable Java applications using popular frameworks  and standards Write SQL queries and work with relational databases; Perform technical unit tests as well as quality assurance of new modules/developments; Follow-up incidents, analysis of production issues and elaboration of solutions (third level support and bug fixing for local IT applications); Contact and follow-up with the infrastructure supplier and/or with the manufacturer of specific component (e.g. Oracle); Perform data analysis and data modelling; Assistance during relevant parts of testing, analysis, technical documentation, deployment, evaluation and reporting; Production of software architecture documents and review of the architecture of existing systems; Interaction with the business analysts, customers, users, project leaders and developers. Requirements University degree in IT combined with relevant professional experience of at least 10 years in providing IT and Information security services; At least 10 years of specific expertise in Java development; At least 6 years of specific expertise in Webservices; At least 6 years of specific expertise in Relational databases(Oracle/PostgreSQL); Proven experience in Java development: Spring Boot, Hibernate, Maven, Git. Angular/eUI; Excellent knowledge of interoperability technologies (web service, Stream processing, event architecture; Familiar with Agile, Scrum, and DevOps methodologies; Basic understanding of business processes and workflows in the translation area; Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference (159095/11/26). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. EUROPEAN DYNAMICS (ED) (www.eurodyn.com) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Location: Boise Workplace: Remote ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US. As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers. Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups. WHAT YOUR DAY COULD LOOK LIKE - Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattleman's, Stockman's associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities. - In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers. - Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals. - Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights. - Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. - Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups. - Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter. - Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need. - Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported. - Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market. - Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies. YOU’LL BE GREAT IF YOU EXHIBIT - Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act. - Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most. - Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities. - Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology. - Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. - Willingness to Travel: Frequent travel within your territory to engage with customers and prospects. BONUS THINGS YOU COULD BRING ALONG TO THE ROLE - Familiarity with precision agriculture or virtual fencing technologies. - Background in customer-facing roles within agriculture technology. - Background in selling software (SaaS) solutions in a B2B environment. OUR BENEFITS - Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success - 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting - Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans) - Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year - Personal growth fund: $750 USD per year to support learning, development, or personal growth goals - Unlimited PTO: Take time off when you need it—no accrual required, available from day one - Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents - Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Remote; Ireland At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As we continue to scale globally, we are committed to building exceptional teams and experiences that support our members at every stage of their journey. WHOOP is hiring a Learning Manager to lead the development, execution, and continuous improvement of scalable learning programs across our global Membership Services organization. In this role, you will lead a high-performing team of learning professionals, oversee the learning technology ecosystem, and build innovative learning experiences that accelerate employee proficiency and elevate the member experience. You will partner closely with cross-functional leaders to translate business priorities into impactful learning solutions, leveraging data, technology, and modern learning methodologies to drive measurable improvements in employee performance and operational effectiveness. We are looking for a strategic, hands-on leader who is passionate about developing people, embracing innovation, and building a culture of continuous learning. RESPONSIBILITIES: - Lead Learning Strategy & Program Development: Define and execute a comprehensive learning strategy and roadmap aligned with Membership Services priorities. Oversee scalable programs across new hire onboarding, continuing education, product readiness, systems training, and employee development to accelerate speed-to-competency and improve operational performance. - Build & Develop a High-Performing Team: Lead, coach, and develop a team of learning professionals, establishing clear performance expectations, fostering accountability, and creating opportunities for professional growth. Cultivate a collaborative, innovative, and results-driven team culture focused on continuous improvement and operational excellence. - Own Learning Technology & Innovation: Oversee the strategy, governance, administration, and optimization of the Learning Management System (LMS) and broader learning technology ecosystem. Identify opportunities to leverage automation, AI-powered tools, and emerging technologies to enhance learning experiences, streamline workflows, and scale learning delivery globally. - Drive Learning Experience Design & Global Training Excellence: Guide the development of engaging, accessible, and performance-based learning experiences grounded in adult learning principles and modern instructional design methodologies. Establish consistent learning standards, trainer certification processes, and quality assurance practices across internal teams and global Business Process Outsourcing (BPO) partners. - Measure Learning Effectiveness & Business Impact: Establish learning KPIs, reporting frameworks, and evaluation processes that connect learning investments to measurable business outcomes. Leverage learning analytics and operational performance data to identify opportunities for improvement, strengthen employee readiness, and demonstrate impact on productivity, quality, and member experience. - Partner Cross-Functionally to Drive Organizational Performance: Serve as a strategic learning partner to Membership Services leadership and collaborate with Operations, Quality, Knowledge Management, HR, Product, and Technology teams. Identify capability gaps, prioritize learning initiatives, and lead training readiness efforts that support evolving business needs, organizational change, and global growth. QUALIFICATIONS: - 6+ years of experience in Learning & Development, Training, Learning Operations, or a related field, including 2+ years of direct people management experience. - Demonstrated experience developing and executing learning strategies, onboarding programs, and ongoing employee development initiatives that improve proficiency and support measurable business outcomes. - Experience leading, coaching, and developing learning professionals, with the ability to establish clear priorities, drive accountability, and foster a collaborative, high-performing team environment. - Experience managing or overseeing Learning Management Systems (LMS), including platform administration, governance, reporting, and optimization. Experience with enterprise learning technologies or LMS implementations is a plus. - Strong understanding of adult learning principles, instructional design methodologies, and learning evaluation frameworks, with experience translating complex information into engaging, effective learning experiences. - Analytical and problem-solving skills, with the ability to leverage learning data, employee performance metrics, and operational insights to evaluate program effectiveness and inform strategic decisions. - Strong project management, communication, and cross-functional collaboration skills, with the ability to influence stakeholders, manage competing priorities, and execute effectively in a fast-paced environment. Experience supporting global customer service, contact center, or BPO environments is a plus. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. ** For Ireland candidates, this role is based in WHOOP's Limerick office. The successful candidate must be authorized to work in Ireland and be prepared to work from the designated office location as required for the role. Interested in the role, but don't meet every qualification? We encourage you to still apply. At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At WHOOP, compensation is determined using a global role-leveling framework and objective criteria including role scope, skills, experience, qualifications, and market benchmarks. We are committed to fair, equitable, and transparent pay practices that support consistency, internal equity, and career growth across the organization. The anticipated salary range for this position is €60,000- €90,000 gross annually. Compensation ranges are established using local market data and benchmarking insights and may vary by geographic location. Final compensation will be determined based on the successful candidate's qualifications, experience, and the requirements of the role. Eligible employees will also receive access to locally applicable benefits programs. We regularly review our compensation practices to ensure they remain competitive, equitable, and aligned with evolving market conditions and regulatory requirements.

Location: Jersey City, New Jersey Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care. The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD. We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. - Compass Pathways Job overview: The Associate Director, Patient Marketing supports the development and execution of Patient marketing strategies for COMP360, inclusive of all digital and media efforts and execution of patient support materials. This role is responsible for translating Patient strategy into high-quality, compliant tactics that support launch readiness and drive patient awareness, education, and engagement. This individual will contribute to insight-driven planning, tactical execution and performance tracking across patient marketing initiatives, digital experiences, educational resources and campaigns that support commercialization objectives. This individual will report to the Director, Patient Marketing and partner closely with Commercial Operations, Sales Leadership, Patient Advocacy, Medical Affairs, Market Access, Corporate Communications, Clinical Development, Regulatory, and Legal to deliver coordinated go-to-market initiatives that drives Patient awareness. Location: Remote in the United States. Reports to : Director, Patient Marketing. Roles and responsibilities (include but are not limited to): Support the development and execution of patient marketing strategies for COMP360, with a focus on core materials, digital/media tactics, and foundational patient support services in partnership with the Patient Engagement team Participate in market research, analyze market trends, competitive activity, and customer insights, and synthesize findings to inform tactical planning and execution Lead the development and approval of Patient marketing materials, campaigns, and tools that communicate COMP360’s value proposition while ensuring alignment with medical, legal, and regulatory guidance Collaborate with the Patient Engagement, Sales, Patient Access, Market Access, Patient Advocacy and Medical Affairs team to develop Patient Support programs and materials Manage day-to-day agency and vendor workstreams, project timelines, budgets, and performance metrics to ensure efficient execution and continuous optimization Support development and execution of lifecycle marketing initiatives that engage and educate patients across key moments of the treatment journey Support development of advocacy, partnership, and community-building initiatives that strengthen the patient experience throughout the treatment journey in collaboration with Patient Advocacy Coordinate cross-functional alignment on marketing initiatives, identify operational efficiencies, proactively solve challenges, and ensure nothing falls through the cracks across patient marketing workstreams Demonstrate Compass's culture of compassion, boldness, inclusion, and rigor while contributing to a collaborative, high-performing marketing team Candidate Profile: Bachelor's degree in Marketing, Business, Life Sciences, or related field; MBA or advanced degree preferred 6+ years of marketing experience in biotech/pharma or healthcare, with experience in Patient marketing, consumer health, specialty therapeutics, CNS, or launch preparation preferred Must have experience working in-house of a biotech/pharma company Strong working knowledge of US healthcare dynamics and promotional review processes; familiarity with payer, access, and regulatory considerations for investigational or specialty products preferred Expertise supporting market research, brand strategy, omnichannel marketing, agency management, storytelling, and marketing analytics tools Excellent cross-functional collaboration, communication, project management skills, and attention to details Mission-driven marketer passionate about mental health innovation and Compass's values Compensation Description (annually): Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. 【Base salary per annum】: $180,000 — $220,000 USD Benefits: For an overview of our benefits package and compensation information, please visit  " Joins us - Our Benefits ". These include f lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health. Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship : Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position The Director will lead talent acquisition and workforce management activities supporting complex programs operating across multiple locations. The role will oversee workforce planning, recruitment, onboarding, personnel management, and related compliance activities throughout the employee lifecycle. This position is contingent upon contract award. Responsibilities Develop and execute talent acquisition strategies; Lead and maintain frameworks, processes, and SOPs for sourcing, assessment, selection, and onboarding; Support domestic and international workforce requirements; Oversee personnel administration, compensation, benefits, and related workforce processes Manage domestic and international employment arrangements; Maintain networks of qualified professional and technical talent; Oversee personnel lifecycle and performance management processes; Support high-volume and time-sensitive staffing needs. Oversee international operations including logistics, deployment, and management of staff overseas in accordance with US and local labor laws. Qualifications Bachelor degree in Human Resources, Business Administration, International Relations, or related field. 12+ years of progressive recruitment, staffing, or workforce management experience; Demonstrated experience managing geographically dispersed workforces; Experience with international employment and personnel administration Experience supporting complex government-funded programs preferred; Demonstrated success managing high-volume recruitment requirements; Strong leadership, organizational, and communication skills. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $140,000 — $170,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Brownsville, WI Corporate Office Proposal Coordinator Michels Energy Solutions, Inc. Location: Brownsville, WI | Full-time | Position Description: The Proposal Coordinator is responsible for coordinating the processing and preparation of proposals, statements of qualifications, and interview presentations for projects in the underground utility market. This role involves collaborating with various departments and external partners to create compelling and compliant proposal documents that effectively communicate the company's capabilities and value propositions. Critical for success is the ability to handle multiple projects at one time, while working within tight deadlines. Michels Energy Solutions, Inc. (MES) serves as the general contracting and prime contractor arm of Michels, delivering complex energy and industrial infrastructure projects across North America. MES provides turnkey project execution, leveraging Michels' self-perform capabilities to manage every phase of construction, from planning and procurement through field execution and project closeout. With deep expertise in pipelines, gas distribution systems, compressor and pump stations, industrial facilities, utility infrastructure, and energy-related construction, MES partners with clients to safely deliver critical projects that power economies and support growing communities. Known for tackling challenging scopes and providing integrated solutions, Michels Energy Solutions combines the resources of a national contractor with the agility, accountability, and hands-on leadership needed to successfully execute large-scale energy and industrial projects. Our work improves lives. Discover how a career at Michels Energy Solutions, Inc. can change yours. Why Michels Energy Solutions, Inc.? We consistently ranked among the top 10% of Engineering News‑Records Top 400 Contractors We’re a national leader in pipeline with a long track record of success. Our steady, strategic growth revolves around a commitment to quality. Family‑owned and operated organization with long‑term stability We invest an average of $5,000 per employee per year in training and career development. We perform high-impact, essential work that supports homes, businesses, and communities. A culture where everyone shares responsibility for safety , regardless of title We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors. We offer a comprehensive benefits program including: Health, Dental, and Life Insurance Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Short- and Long-Term Disability Insurance 401(k) Retirement Plan Legal Assistance and Identity Theft Protection Plans (Benefits may vary based on position and location) Why you? You like to surround yourself with dedicated, value-driven people You value challenges and opportunities over a 9 to 5 job You learn from the past and push ahead toward the future You like to know your efforts are noticed and appreciated You believe that individual commitment to a group effort is key to success You want your work to make a difference in people’s lives What it takes? Maintain and promote a strong health, safety, environment, and quality (HSEQ) culture for all employees, vendors, subcontractors, and customers to comply with HSEQ policies, procedures, regulations, and continual improvement objectives . Identify and communicate workplace hazards and risks with a commitment to correct or seek assistance in correcting unsafe or nonconforming actions or conditions Provide administrative support to the organization; including, but not limited to processing mail, scheduling meetings, setting proposal deliverable deadlines, printing and copying bid packages, assisting with correspondence, maintaining standard department materials and managing distribution Coordinates, maintains and submits detailed and organized bid files from start to finish. Ensuring the necessary supporting documentation is completed and accurate Assist with preparation, review, and submittal of bids, Requests for Information (RFIs) in accordance with company policies and procedures Perform administrative review of bid materials, resumes, etc. Including drafting, proofreading and editing as needed to ensure adherence to company brand guidelines as well as to meet client requirements. Maintain strict confidentiality of documents, meetings, etc . Other duties as assigned High School diploma or General Education Diploma (GED), 3 + years of related administrative experience, or equivalent combination. Proficiency in Microsoft Office Suite Experience in Adobe Suite Join a company that powers progress. Be a part of Michels Energy Solutions, Inc.— where you don’t just build projects, you build a career. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Annapolis, MD Position Objective: The Vice President, Supply Chain serves as the senior executive responsible for leading, and executing the Luminis Health supply chain strategy across all hospitals, ambulatory locations, physician practices, and affiliated entities. The Vice President is accountable for the operational, financial, strategic, and technology-enabled performance of the supply chain, including sourcing, contracting, value analysis, inventory management, logistics, distribution, procure-to-pay integration, data governance, and supplier performance. As a member of the executive leadership team, the Vice President partners with clinical, operational, physician, and finance leaders to drive supply expense optimization, standardization, utilization management, and clinical integration initiatives that support Luminis Health's strategic objectives. The organization is currently undergoing a comprehensive supply chain transformation. The Vice President will provide executive leadership for several strategic initiatives including implementation of Lumere Value Analysis, systemwide PAR Optimization, Item Master governance and data stewardship, supply chain technology modernization, and additional initiatives designed to improve operational performance, clinician experience, and financial outcomes. The successful candidate will be a seasoned healthcare supply chain executive with demonstrated experience leading large-scale transformations, implementing enterprise technologies, building high-performing teams, and achieving measurable performance improvement across complex health systems. Essential Job Duties Strategic Supply Chain Leadership Execute a comprehensive system-wide supply chain strategy aligned with Luminis Health's Vision 2030. Provide executive leadership for supply chain operations across acute care facilities, ambulatory sites, physician practices, and future care locations. Establish long-term roadmaps for supply chain modernization, automation, analytics, and operational excellence. Partner with executive leadership, physician leaders, and operational stakeholders to ensure supply chain strategies support organizational growth and performance objectives. Supply Chain Transformation Lead the ongoing transformation of the supply chain function following significant post-pandemic performance improvements and operational stabilization efforts. Create and sustain a culture of continuous improvement, accountability, innovation, and data-driven decision making. Identify opportunities to redesign processes, eliminate variation, improve service levels, and reduce total cost of ownership. Champion change management strategies that drive adoption of new processes, technologies, and operating models. Technology and Analytics Leadership Serve as executive sponsor for major supply chain technology initiatives. Lead implementation and optimization of supply chain technologies including Lumere Value Analysis, ERP enhancements, inventory management systems, analytics platforms, and automation solutions. Establish data governance standards that improve supply visibility, reporting accuracy, contract compliance, and decision support capabilities. Promote the effective use of analytics to drive sourcing, utilization, inventory, and operational decisions. Value Analysis and Clinical Integration Provide executive oversight for system-wide value analysis activities. Partner with physicians, nursing, procedural leaders, and operational executives to support evidence-based product selection and standardization. Ensure that product decisions balance quality, outcomes, clinician satisfaction, and total cost. Support development of strong physician engagement and governance structures to advance value-based purchasing initiatives. Inventory Management and Logistics Provide oversight for all inventory management, distribution, replenishment, logistics, receiving, and supply operations. Lead system-wide PAR Optimization initiatives to improve inventory performance, cash flow, supply availability, and labor efficiency. Establish performance standards and key metrics related to inventory turns, stockouts, fill rates, and service levels. Ensure supply continuity and organizational readiness through comprehensive sourcing and resiliency strategies. Item Master and Data Governance Establish enterprise governance for item master integrity, product standardization, and data management. Lead the ongoing item master cleanup initiative and implement sustainable processes to maintain data accuracy. Develop policies and procedures supporting standardization across all Luminis Health entities. Ensure alignment between contracting, sourcing, inventory, finance, and clinical systems. Financial Stewardship Accountable for supply chain operating and capital budgets. Deliver measurable reductions in supply expense while maintaining quality and service standards. Develop financial improvement strategies through sourcing optimization, utilization management, inventory reduction, and process redesign. Monitor and communicate performance against established financial and operational goals. Talent Development and Leadership Build and develop a high-performing supply chain leadership team. Foster a culture of engagement, accountability, professional development, and continuous learning. Create succession plans and leadership development opportunities across the supply chain organization. Promote collaboration across hospitals, ambulatory operations, physician practices, finance, and clinical departments. Education and Experience Required Education Master's Degree in Healthcare Administration, Business Administration, Supply Chain Management, Finance, Operations, or related field. Required Experience Minimum 15 years of progressive supply chain leadership experience. Preferred experience at hospitals, health systems, academic medical centers, pharmaceutical, insurance or service industries. Demonstrated success leading enterprise-wide supply chain transformation initiatives. Significant experience implementing supply chain technologies, ERP systems, value analysis platforms, analytics tools, and inventory management solutions. Experience overseeing supply chain operations across acute care, ambulatory, and physician practice settings. Proven record of achieving measurable financial and operational improvements. Preferred Qualifications Experience with PeopleSoft, GHX, Lumere, or other major healthcare supply chain platforms. Demonstrated expertise in value analysis, physician alignment, item master governance, and supply chain analytics. Required License/Certifications: None Working Conditions, Equipment, Physical Demands: N/A Pay Range $240,000 — $320,000 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Nonprofits, universities and other mission-driven organizations do some of the hardest work in the world, usually with small teams and little technical capacity. As a Scaled Account Manager in Beneficial Deployments, you will be the person a named book of these organizations can rely on. You will own each customer relationship after the first conversation, including commercials, activation and the conversations that turn a new deployment into everyday use. This role sits on the Scaled Sales team within Beneficial Deployments, the part of Anthropic that brings Claude to mission-driven organizations sooner and further than the market would on its own. You will work with little to no dedicated Customer Success support, so you are both the seller and the person who helps a customer get real value. That is only possible if you work differently. You will use Claude to take on the short-horizon tasks that consume a book like this, and spend your time on strategic conversations. The role will also change. As we automate more of this work, the book will take less of your time, and that time moves to growth: deeper work with your highest-potential accounts, launches, events and programs that reach many more organizations. We are hiring someone who wants that: someone who will automate parts of their own job and move on to the next hard problem. What you'll do Own a named book of nonprofit and education customers. Take over existing relationships and run them end to end: retention, seat growth, plan moves and new contacts inside each organization. Drive activation yourself. Help priority customers in the segment go from purchased seats to weekly use, starting with where staff lose the most time: fundraising, grant writing, reporting and program operations at nonprofits, or research support, teaching and administration in higher ed. Automate your own work. Use Claude to handle account research, follow-ups, usage reviews and routine questions, then share what works so the whole team can use it. Spend your time on strategic conversations. Work with executive directors, operations leads, and IT and academic leaders at universities to find the use cases that matter to their mission and agree what success looks like. Spot who is ready for more. Identify customers moving from individual productivity toward redesigned workflows, build the case, and bring in Applied AI or other specialists when they qualify for deeper support. Build programs, not one-offs. When ten customers have the same problem, create a playbook, webinar or cohort that solves it once. Be the voice of your book. Bring what you hear to Product, Marketing, Support and Operations, and work across those teams to get customer problems fixed. Where your time goes as we automate The role starts mostly account-facing. Over roughly the first six months, we expect Claude to take on much of the routine work, and your time shifts toward growth. Examples of where it goes: Deeper with priority accounts. Spend real time with the 10 to 15% of your book that can move from individual productivity to redesigned workflows, and get them there. Quarterly launches. Beneficial Deployments brings new offerings to the nonprofit and education community each quarter. Help drive them: coordinate across Marketing, Comms and partner teams, and make sure your customers benefit. Events. Help shape and run the events, local and eventually international, that become a core part of how we reach new organizations. New signups and scaled partnerships. Contribute to the motions that bring new organizations onto Claude, including partner channels and programs for segments we don't yet serve well. The exact mix will change, and you will help decide it. Part of the job is working out which tasks should be automated and which still deserve a person's time. You may be a good fit if you have 3+ years of account management or customer success experience with nonprofit or higher education customers, with a proven track record of growing retention and driving adoption of new technology Have owned customer relationships in an account management or customer success role, and can point to accounts you grew, retained or turned around Use AI in your own work today, and can show a workflow you built that gave you real time back Bring structure to unfamiliar problems, and can move from a messy situation to a clear plan quickly Have run multi-step programs or projects with several stakeholders and kept them on track Have got things done through people you did not manage, across teams in a larger organization Stay effective when your job changes, and would see automating part of your role as a win Can explain AI plainly to people who are skeptical, busy or new to it Care about the mission of nonprofits and educational institutions, and about AI being developed and deployed safely Strong candidates may also Have built something from zero, such as a company, a product, a sales motion or a new program, or been an early employee at a startup Have a consulting background, with experience across many sectors and problem types Have worked at an AI-native company or sold AI products, or moved from business development into owning accounts Have worked in or with nonprofits, foundations, Universities or other mission-driven organizations Understand how nonprofits and universities buy, including boards, funders, procurement cycles and tight budgets Have used usage data to prioritize a large book of accounts The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $222,800 — $290,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York, NY Workplace: Hybrid As the Director of Strategic Finance at Talkiatry, you will own the financial strategy and growth of our new lines of business, product, and operations, and serve as the senior finance partner to our Clinical Operations, Core Operations, and Product teams. This is a high-impact, highly visible role that sits at the intersection of finance and operations, providing the analytical rigor and strategic guidance that help these teams plan, invest, and scale with confidence. We are looking for an exceptional, proven finance leader who thinks like an owner, operates with the precision of a CFO-in-training, and has the instincts to build systems and processes that scale. You will partner with business leaders to shape budgets, headcount, and investment decisions, and build the data infrastructure that drives decision-making at the executive and board level.   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Own new line of business launches and strategic initiatives. Lead financial modeling, market analysis, and diligence for new service lines, operational initiatives, and build-vs-buy decisions. Shape investment decisions and make the case for where we place our biggest bets. - Build operational and unit economics analytics. Develop models and dashboards covering clinician capacity and productivity, cost per encounter, and operational efficiency. Turn data into clear recommendations that improve performance. - Drive Product investment decisions. Work closely with Product and Engineering to evaluate roadmap investments, build business cases, and track the financial return of product initiatives against commercial and operational outcomes. - Drive the operating cadence. Lead monthly business reviews, quarterly business reviews, and board reporting for Clinical Operations, Core Operations, and our new lines of business ensuring leadership always has a clear, accurate picture of where we stand and where we’re going. - Be the strategic finance partner to Clinical Operations and Core Operations. Act as a trusted advisor to each team’s leaders on planning, budgeting, and resource allocation, and translate operational and strategic priorities into clear financial plans and trade-offs. - Drive budgeting and forecasting. Own the annual operating plan and rolling forecasts for Clinical Operations, Core Operations, and each new line of business, including headcount, vendor, and non-headcount spend. Provide clear variance analysis and recommendations to leadership. YOU ARE: - Strategic Thinking: You define the path, not just the analysis. You identify the highest-leverage opportunities, build conviction around them, and drive execution not just recommendations. - Technical Rigor: You have expert financial modeling abilities three-statement models, unit economics, scenario planning and can build and own a SQL-based analytics layer end to end. - Operational & Business Acumen: You understand how healthcare delivery operations work clinician capacity, scheduling, care operations, and the cost levers that drive margin per encounter and how to partner with operators to improve them. - Product Orientation: You think in systems, write clear requirements, and push for tooling that scales. You’ve partnered with product and engineering teams to evaluate investments and build infrastructure that drives business outcomes. - Executive Presence: You communicate with board-level polish. You distill complex analyses into clear narratives and present confidently to the CFO and executive leadership. - High Energy & Ownership: You thrive in a fast-paced startup environment, balance long-term strategy with urgent ad hoc requests, and measure yourself by outcomes — not outputs. - Operational Leadership: You know how to translate strategy into execution. You can lead complex, cross-functional initiatives, influence stakeholders across teams, and drive measurable operational improvements across Clinical Operations, Core Operations, and our new lines of business. YOU HAVE: - 10+ years of experience in strategic finance, FP&A, business partnering, investment banking, or private equity, or a mix healthcare or health tech experience strongly preferred. - Expert SQL skills you write complex queries fluently and have built reporting infrastructure that executives rely on. - AI-forward mindset you actively use AI tools in your day-to-day work to accelerate analysis, automate workflows, and raise the quality of decisions, and you can point to concrete examples of how you've done so. - Proven track record owning and scaling new businesses, products, or operational functions, and partnering with senior operational and product stakeholders to drive measurable business outcomes. - Ability to be a “player-coach” hands-on, proactive, and comfortable rolling up sleeves to get work done. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Cayman Islands Workplace: hybrid About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role We're looking for a Principal Lead Counsel, Corporate & Finance, to join Aave Labs in the Cayman Islands, where our Group function is based. You'll be the senior legal lead on the corporate, compliance, treasury, finance and governance work that keeps the Group running, working closely with our Finance and Operations teams. The Group is growing quickly, with new entities, licensed subsidiaries, a foundation and commercial relationships across multiple jurisdictions. You'll own the legal side of how the Group is structured, governed and funded, and make sure entity records, intercompany arrangements and treasury activity are properly documented, compliant and ready for review by banks, regulators, auditors and counterparties. This is a senior, hands-on role for an experienced corporate or finance lawyer who can act as the Group's principal adviser on corporate and finance matters, advise boards and senior leadership with minimal oversight, and build out the function as the Group grows. Crypto experience is a plus but not essential. Strong corporate and finance fundamentals and a willingness to learn the industry matter more. How you can make an impact: Act as the principal legal adviser to Group boards, foundation councils and senior leadership on corporate, governance and finance matters Manage the Group's legal entities across the Cayman Islands, UK, EU, US and other jurisdictions, including incorporations, dissolutions, statutory registers, filings and annual return Build and run the Group's corporate compliance programme, including a compliance calendar of statutory, licensing and filing deadlines across all entities Own Group-wide corporate policies, such as code of conduct, conflicts of interest, anti-bribery, sanctions, whistleblowing and personal account dealing, and run annual attestations and training Track the ongoing corporate obligations of the Group's licensed subsidiaries, including FCA and MiCAR authorised entities, such as change in control notifications, director and officer approvals and annual returns, working with the regulatory and compliance teams Support internal and external audits, bank and counterparty due diligence, and record-keeping and document retention requirements Advise on and document treasury activity, including lending, borrowing, loan participations, custody arrangements and stablecoin and digital asset holdings Work with Finance and external tax advisers on the legal structuring of transactions, including choice of contracting or lending entity, withholding tax considerations and transfer pricing support Own the Group's signing authority matrix, document execution process and contract repository Support the wider Legal team on commercial and regulatory matters as needed Let’s connect if you have: 4+ years of post-qualification experience in corporate, finance or funds work, including significant time at a leading Cayman or other offshore law firm (or a leading onshore firm) and senior in-house experience A track record as a trusted adviser to boards and senior leadership, leading complex transactions and managing external counsel with minimal oversight Experience with entity management, board governance and corporate secretarial work across multiple jurisdictions Experience building or running a corporate compliance programme, including policies, registers, attestations, training and a compliance calendar Comfort working closely with Finance, Tax, Compliance, and Operations teams; familiarity with treasury operations, tax structuring or fund administration is a plus Interest in or experience with crypto, DeFi or digital assets (helpful, not required) Strong organisation and attention to detail, with the ability to run many workstreams at once and keep records accurate Excellent communication and judgement, with the confidence to challenge and influence at the most senior levels Willingness to be based in the Cayman Islands, with relocation assistance available for the right candidate Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: US, Remote Workplace: remote 15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use,
delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.     A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.   We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.   If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply. 15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.   This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system. What You'll Own Fin/AI agent operations (25%): our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design. Help Center content ownership (40%): accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar. The content flywheel (20%): every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity. Launch readiness (10%): no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live. Operability (5%): no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done. Where This Role Sits This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it: R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them. Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation. Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them. This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them. New cross-team AI initiatives start with your manager, so they get prioritized before work begins. How Success Is Measured Quality-adjusted automation rate: AI resolutions with no human takeover, no negative feedback, no reopen. Knowledge gap closure rate: speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed. Escalation precision: when the AI hands off to a human, it lands in the right place with full context. Operability: every critical system has current runbooks and a functioning second; no single point of failure. Partner trust: tier leads, content, and product partners would say this function makes their work easier. What We're Looking For 3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant). A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers. An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice. Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work. Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours. You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second. Working Style This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it: check in before investing significant time in adjacent work, surface risks to their manager as crisp recommendations rather than broad escalations, and measure their impact by outcomes the team ships together rather than by territory. We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact. We offer amazing benefits that align with our values and culture at 15Five.   Your Health & Wellbeing Medical, dental, vision with 15Five cost subsidy Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs Inclusive Benefits Stipend Access to mental health and wellness resources   Your Life Flexible Time Off Program Generous paid leave for new parents Military leave Paid Company Holidays Sabbatical Program   Your Future 401K with 4% Matching after 6 months   Your Work Life Remote work Work with experts in leadership, culture, and personal development     For more information see: Our Mission, Vision, & Values -https://www.15five.com/about Our People and Culture -https://www.15five.com/about/careers Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library   Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!   15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.   The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. AI Support Operations Manager- Annual Base Pay Range, US Full-Time  This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.

Location: Philippines APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11100 Digital Correspondence Agent /Entry-Junior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. The client is seeking a Business Support Virtual Assistant to manage customer correspondence, email processing, and chat support operations for a property management organization. The VA will handle high-volume written communication, provide professional customer support through chat and email channels, and assist with digital administrative processing tasks. This role requires excellent written English, strong multitasking ability, and the capacity to work overnight EST hours after training completion. The ideal candidate is dependable, proactive, highly organized, and comfortable processing large amounts of digital information daily. Scope of Services Contractors will be required to provide services that align with the following client tasks: Digital Correspondence & Customer Support Produce professional written correspondence through email and chat support channels. Respond to customer inquiries using proper grammar, punctuation, and professional tone. Provide customer service support during designated business hours. Ensure all communication aligns with client satisfaction and service standards. Email & Data Processing Process a high volume of digital correspondence and emails daily. Maintain accurate handling and organization of customer communications. Assist with administrative data entry and digital record management. Work efficiently within performance and productivity metrics. Administrative & Operational Support Utilize Microsoft Office tools for communication and reporting tasks. Navigate web-based internal systems and client software platforms. Support team operations through reliable attendance and collaboration. Assist with additional administrative tasks as assigned. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Strong English reading, writing, and speaking skills required. Excellent written communication with proper grammar and punctuation. Prior customer service, administrative support, or chat/email support experience preferred. Comfortable handling high-volume digital processing tasks. Strong multitasking and organizational skills. Typing speed of at least 35 WPM preferred. Reliable, self-motivated, and detail-oriented. Flexible and dependable with overnight work schedules after training. Ability to work independently while maintaining productivity goals. Work Schedule Communication: Outlook, Microsoft Teams Productivity: Microsoft Office Suite Forms & Documentation: Microsoft Forms Internal Software: VANTACA (client training provided) Data Processing: Web-based platforms and digital correspondence systems Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday for Training (4-weeks); Sunday through Thursday for Regular Schedule Daily Working Time: 8 AM to 5 PM EST training; 8 PM to 5 AM regular schedule Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry-Junior  Level Contracted Hours per Week: 40 hours/week Daily Working Time: 8 AM-5 PM EST training; 8 PM-5 AM EST (regular schedule) Scheduled Working Days: Monday-Friday (during 4-weeks training) then Sunday-Thursday (regular schedule) Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (native or near native accent required) REGION PREFERENCES: Philippines What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!