Location: San Francisco
Workplace: OnSite
🧠 ABOUT LEGION HEALTH
At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale.
Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens.
Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients.
Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV.
Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together.
📍 ROLE LOGISTICS
- Job Type: Full-Time
- Role Type: Product / Technical Product Management / Consumer AI / Patient Experience / Retention
- Ideal Experience Level: 5+ years
- Location: San Francisco
- US Visa Sponsorship: Yes
🚀 THE OPPORTUNITY
Legion is hiring a Founding Product Manager, Consumer + AI to own the consumer product experience that turns AI-native care delivery into something patients can understand, trust, use, and return to.
This is not a technical program management role, an enterprise roadmap coordinator role, or a “growth PM” role with healthcare language added on top. You will own real product surface area across Legion’s patient journey: onboarding, intake, eligibility, scheduling, visit prep, provider matching, care-plan clarity, medication workflows, follow-up, renewals, messaging, reactivation, and the moments that make a patient feel safe enough to come back.
The right person is technical enough to reason through APIs, data models, event instrumentation, AI workflows, edge cases, system constraints, and engineering tradeoffs, but consumer-minded enough to know that the best product often feels obvious, calm, and human. You should be able to sit with a patient problem, map the underlying clinical and operational workflow, write a crisp product spec, prototype the interaction, instrument the funnel, partner deeply with engineering and design, ship the feature, and decide whether it actually improved care.
Legion is a modern consumer AI software company that happens to deliver medical care. That means the product bar is closer to Anthropic, OpenAI, Character.AI http://Character.AI, Replit, Oura, WHOOP, Duolingo, Chime, Monarch, and the best consumer health companies than to traditional healthcare software. We need someone who can bring that level of product taste, technical speed, and retention thinking into a regulated, high-trust category where quality and safety matter.
This is a high-ownership IC role with founder-level visibility and a direct path to Head of Product. You will work directly with engineering, design, clinical, operations, growth, data, compliance, and the founders to turn messy real-world care delivery into simple, powerful product experiences.
✅ RESPONSIBILITIES AND DELIVERABLES
- Own core patient-facing product surfaces across the full consumer journey: discovery, onboarding, intake, insurance/payment clarity, scheduling, provider fit, visit prep, visit completion, follow-up, care-plan adherence, refills, renewals, messaging, support, retention, and reactivation.
- Translate complex clinical, operational, regulatory, and AI workflows into simple consumer experiences that reduce anxiety, increase clarity, and help patients know exactly what to do next.
- Build durable product systems, not one-off features: patient timeline, care status, tasking, reminders, notifications, escalation paths, asynchronous messaging, support deflection, eligibility logic, provider availability, and follow-up workflows.
- Partner with engineering to scope and ship technically sound products across web, mobile-responsive experiences, backend workflows, APIs, third-party integrations, event pipelines, data models, and AI-assisted workflows.
- Define and own product metrics for your surface area, including activation, intake completion, scheduling conversion, first-visit completion, time to care, repeat-visit rate, renewal completion, retention, NPS/CSAT, patient confusion, support burden, no-shows, and ops cost per visit.
- Use PostHog, SQL, analytics tools, customer support data, operational dashboards, and qualitative research to identify patient friction, prioritize product bets, and measure whether shipped work moved the right metrics.
- Design and run structured experiments where appropriate, while knowing when a healthcare product needs principled product judgment, clinical input, and quality thresholds instead of pure A/B testing.
- Own product specs, user stories, acceptance criteria, rollout plans, QA checklists, experiment plans, metric definitions, launch notes, and post-launch readouts with enough clarity that engineering, clinical, ops, and growth can all execute cleanly.
- Prototype quickly using Figma, v0, Lovable, Replit, Cursor, Codex, Claude Code, lightweight scripts, no-code tools, or whatever helps you make product ideas concrete before engineering invests real cycles.
- Ship production PRs regularly. This is a product role—not a software-engineering role—but you are expected to work directly in the codebase and open production-quality PRs for well-scoped changes such as instrumentation, internal tools, workflow logic, UI and copy improvements, prototypes, and small fixes. You should be comfortable testing, reviewing, and safely rolling out your work in close partnership with engineering.
- Partner with clinical and operations teams to deeply understand real patient and provider workflows, including edge cases: missed appointments, medication refill timing, insurance confusion, state/provider availability, pharmacies, clinical escalations, patient safety concerns, handoffs, and support loops.
- Partner with compliance, legal, privacy, and clinical leadership to design AI-enabled product experiences with appropriate safeguards, human review, auditability, expectation-setting, and patient trust.
- Improve Legion’s AI product layer: patient-facing AI interactions, AI-assisted intake, personalization, care navigation, workflow automation, internal copilots, clinical/ops review queues, and evaluation loops that make automation safer and more useful over time.
- Create product feedback loops from patient conversations, support tickets, provider feedback, drop-off data, session recordings, funnel analytics, and clinical/ops metrics so the roadmap is grounded in real behavior, not vibes.
- Work with growth and brand to ensure acquisition promises match the actual product experience, so the patients we bring in understand what Legion does, feel properly oriented, and are more likely to stay in care.
- Raise the product craft bar across Legion: clearer flows, better defaults, fewer dead ends, tighter copy, sharper state handling, cleaner mobile experiences, stronger instrumentation, faster iteration, and more rigorous launch quality.
🏆 YOU’LL BE SUCCESSFUL IF YOU…
- Make Legion’s patient experience feel consumer-grade: fast, clear, calm, trustworthy, and easy to return to.
- Improve the core retention loop of care: more patients complete intake, make it to their first visit, understand the next step, follow through on care plans, complete renewals when eligible, and come back when they need help.
- Turn messy clinical and operational workflows into product systems that scale without making patients feel like they are navigating a maze.
- Ship AI-enabled experiences that feel useful and safe, with clear boundaries around what AI does, what doctors do, and when humans review or intervene.
- Build a measurement system that makes the patient journey legible: every meaningful step has an owner, a metric, and a path to improvement.
- Reduce patient confusion and support burden by improving the product itself, not just by adding more manual operations.
- Help Legion move faster without becoming sloppy: strong specs, smart scoping, crisp decisions, high-quality launches, and honest post-launch learning.
- Earn trust from engineering because you understand technical constraints and tradeoffs, and from clinical/ops teams because you understand the reality of care delivery.
- Create product experiences that are emotionally intelligent without being soft, technically sophisticated without being confusing, and ambitious without being reckless.
- Help build the product foundation for a company that can deliver world-class medical care at dramatically lower cost.
🧰 IDEAL BACKGROUND AND SKILLS
- 5+ years of product management, product engineering, technical founder, or equivalent experience, with meaningful ownership of consumer-facing web or mobile products.
- Strong consumer product instincts. You have shipped products that people actually use, understand, trust, and return to, not just internal tools or enterprise workflows.
- Technical fluency across software product development. You can reason through APIs, data models, event instrumentation, backend workflows, frontend states, AI workflows, latency, failure modes, privacy constraints, and engineering tradeoffs.
- Hands-on technical curiosity. You can navigate API docs, logs, event payloads, session recordings, agent traces, and enough of a codebase to understand what is really happening without pulling engineers into every first-pass investigation.
- Experience partnering deeply with engineering and design from problem definition through launch: discovery, PRDs/specs, UX flows, technical scoping, sprint planning, QA, rollout, metric tracking, and iteration.
- Strong analytical ability. You are comfortable with SQL or equivalent data exploration, product analytics tools such as PostHog, Amplitude, Mixpanel, Looker, Hex, or Mode, and you can define useful metrics without waiting for someone else to hand you a dashboard.
- Track record improving engagement, retention, activation, conversion, habit formation, lifecycle, or core experience metrics in a consumer product.
- High product taste and UX judgment. You care about copy, information architecture, interaction design, empty states, error states, mobile responsiveness, notification timing, trust cues, and the emotional texture of the user experience.
- AI-native working style. You already use tools like Codex, Claude Code, Cursor, Replit, Lovable, v0, ChatGPT, Claude, Figma AI, or similar tools to prototype, analyze, write, synthesize, debug, and move faster.
- Comfort working on AI-enabled products where the PM must think about prompt behavior, user expectations, evaluation, quality thresholds, fallback paths, human review, auditability, and safety.
- Healthcare experience is a strong plus but not required. Experience in another trust-sensitive consumer category such as fintech, insurance, family/kids, identity, privacy, marketplaces, wellness, or regulated consumer products is also valuable.
- Startup operating mode: high agency, low ego, high urgency, strong writing, strong judgment, strong follow-through. You can create clarity without waiting for a perfect org chart.
- Ability to work cross-functionally with clinical, operations, support, compliance, legal, growth, data, design, engineering, and founders without losing the thread of the user problem.
- Excellent writing. You can write crisp strategy docs, product specs, launch plans, decision memos, patient-facing copy, and post-launch analyses.
- Bias toward building. You are happiest when you are close to the product, close to users, close to the data, and shipping.
- Bonus: experience at or near companies like Anthropic, OpenAI, Character.AI http://Character.AI, Replit, Cursor, Perplexity, Notion, Duolingo, Oura, WHOOP, Chime, Monarch Money, Rocket Money, Acorns, Function Health, Nourish, General Medicine, Circle Medical, Tava Health, Headway, Rula, Midi Health, Evvy, Ro, Hims & Hers, Thirty Madison, Levels, Superpower, or another breakout consumer product with high craft, high trust, and fast iteration.
💰 COMPENSATION & BENEFITS
- Salary: $190,000 – $290,000
- Early-Stage Equity: Meaningful ownership in a category-defining company.
- Health Insurance: Medical, dental, and vision benefits
- Additional Perks: In-person retreats, meal stipends, AI/product tooling budget, learning stipend, home office support
- Time Off: Flexible, unlimited vacation policy
- Work Hours: Flexible
- Work Setup: In-person in San Francisco
- Impact: Build the product layer for a company trying to change health care forever.
- Autonomy and Learning: Own major patient-facing product surfaces end-to-end, from product strategy through technical scoping, launch, measurement, and iteration.
- Growth Opportunities: As we scale, this role can grow into Staff Product Manager, Product Lead, or Head of Product scope.
📝 HOW TO APPLY AND HIRING PROCESS
- Apply here: https://jobs.ashbyhq.com/legionhealth/0ffded39-1242-4a35-9bc3-0e5b0ce22276
- Overview of our hiring process:
1. Resume + Application Screen
2. Founder / Product Interview
3. Technical Product Deep Dive
4. Cross-Functional Interviews with Engineering, Design, Clinical/Ops, Growth, and Founders
5. Professional Reference Checks
- Estimated time-to-hire: 2 weeks
- Start date: ASAP
- Hiring manager: Arthur MacWaters
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.
ОфисSan Francisco; We encourage applicants from all backgrounds to apply
Location: Germany; Munich; Zurich; Berlin
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
Synthesia is seeking Enterprise Account Executives to join our Enterprise team. Utilising your experience in methodological, value-driven sales environments, you will land and expand Enterprise logos (1k - 20k employees) in Germany. For this role, you must speak native-level German and have sold to Enterprise logos in DACH.
Over the last year, we have grown by 150% in DACH. There is strong demand for our solution, and we're seeking high-performing, value-led sellers who can win net-new logos whilst expanding our existing customer base in this segment.
We aspire to create a world-class sales organisation where the most talented, relentless salespeople can thrive. If you’re someone excited by making an impact and hungry for opportunity, then we’d love to hear from you.
WHAT YOU’LL BE DOING…
- Driving Annual Recurring Revenue (ARR) through landing and expanding Enterprise customers in DACH.
- Ensuring a robust pipeline of sales opportunities for your target accounts through direct and teamed prospecting.
- Be accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account plans.
- You will develop subject matter expertise in how strategic organisations can revolutionise their business communications and materials through AI-video.
- Collaborate closely with the Customer Success team on account adoption, retention and expansion.
We’d love to hear from you if you have…
- Experience in b2b SaaS sales, landing and expanding logos with between 1k & 20k employees.
- Strong experience in outbound prospecting into new accounts and conducting product demonstrations in a value-based sales environment.
- The ability to identify client pain points and develop unique and compelling value propositions focused on delivering ROI.
- Experience in reputable, value-driven, methodological sales environments, ideally using MEDDPICC or similar.
- Strong business acumen and examples of how you’ve built business value and champions from the ground up.
- You've experienced rapid growth and understand the opportunities and challenges that it can bring - and you thrive in it!
- Executive presence tied with exceptional verbal and written German & English.
We’d be particularly excited if you have…
- Extensive MEDDPICC & Command of the Message training.
- Experience and interest in AI.
Location
We have a strong preference for sellers based in Berlin, Zurich or Munich, but are open to remote.
Culture
At Synthesia, we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
UK benefits (for region-specific, please see here https://synthesia.notion.site/Benefits-262c16d22bf181b28b68d963d0ec706b?source=copy_link)
- A competitive salary + stock options
- 25 days of annual leave + public holidays (plus the option to take 5 days unpaid leave and carry 5 days over)
- You will join an established company culture with optional regular socials and company retreats
- Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary caregivers to 5 weeks of full pay
- You can participate in a generous recruitment referral scheme if you help us to hire
- A working from home stipend
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Safeguards team is responsible for ensuring our models and products are developed and deployed safely. We're looking for an Engineering Manager to lead our Review Tooling team, which builds the systems that humans — and increasingly Claude — use to investigate potential harms and take enforcement actions across Anthropic's first-party products and third-party cloud platforms.
This is a foundational role: you'll own the tools our safety investigators rely on to understand what's happening on our platforms and act on it, as well as the platform underneath those tools. That platform includes analytics capabilities, privacy-preserving primitives that keep review workflows compatible with our data retention commitments, and a sandbox environment where new review interfaces and workflows can be built and iterated quickly. As model capabilities and usage grow, you'll also drive how we scale review through automation — building systems where Claude meaningfully extends what human reviewers can do, while keeping people in the loop where their judgment matters most.
You'll partner closely with policy, operations, data science, and legal teams to ensure our enforcement systems are effective, accurate, and trustworthy.
Key responsibilities
Lead, grow, and develop a team of engineers building investigation, review, and enforcement tooling for both first-party and third-party platform surfaces
Define the vision and roadmap for our review tooling platform, including analytics, privacy-compatible data access primitives, and a sandbox for rapidly developing new review interfaces
Drive the team's strategy for scaling review through automation, including enabling reviewers to use Claude effectively and building toward Claude-assisted and Claude-driven review workflows
Partner with policy, operations, legal, privacy, and data science stakeholders to translate enforcement and investigation needs into reliable, well-designed systems
Ensure review tooling evolves alongside new privacy primitives and data retention commitments, so reviewers can do their work without compromising user trust
Create clarity for the team and stakeholders in an ambiguous and evolving environment
Take an inclusive, equitable approach to hiring and coaching top technical talent, and maintain a high-performing team
Contribute to engineering-wide initiatives as a member of Anthropic's engineering management community
Minimum qualifications
Experience managing software engineering teams, including hiring, coaching, and developing engineers
A technical background in full-stack or platform engineering, with the ability to engage deeply in architecture and design discussions
Experience shipping internal tools or platforms with demanding operational users, and a track record of improving their workflows measurably
Experience working cross-functionally with non-engineering partners such as operations, policy, or legal teams
Excellent communication skills, including the ability to explain technical tradeoffs to non-technical stakeholders
Care about the societal impacts of AI and want your work to make powerful systems safer
Preferred qualifications
4+ years of management experience, 10+ years of industry software engineering experience
Experience building trust and safety, integrity, fraud, or abuse-prevention tooling, or other systems supporting human review at scale
Experience designing systems under strict privacy, compliance, or data governance constraints, such as zero data retention environments
Experience integrating LLMs or agentic systems into operational workflows, or building human-in-the-loop automation
Experience building developer platforms or extensible tooling frameworks that other teams build on top of
Experience supporting enforcement or moderation systems across multiple product surfaces, including enterprise or cloud platform contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Our mission is to drive
OKX
’s trading volume and revenue by building growth products and campaigns that attract users, convert them into traders, and keep them engaged.
As a Senior Product Manager, you will own growth initiatives across user acquisition, new-user campaigns, trading campaigns, and user reactivation. You will combine a mature growth approach, crypto industry knowledge, and
strong hands-on AI capabilities
to deliver measurable business results.
Using AI effectively is a core expectation of this role
, from uncovering opportunities and developing product solutions to improving campaign operations.
What You’ll Be Doing
Own Growth Strategy and Business Results
Define and execute the product roadmap for growth campaigns to increase platform trading volume and revenue.
Identify growth opportunities across acquisition, activation, trading conversion, retention, and reactivation.
Prioritize initiatives based on business impact, user needs, and implementation effort.
Build and Scale Growth Products
Design acquisition, new-user, trading, and reactivation campaigns that encourage users to register, fund their accounts, start trading, and develop sustained trading habits.
Build reusable campaign, task, and incentive platform capabilities to support efficient execution across global markets.
Partner with Trading and regional teams to align growth initiatives with relevant products and local user needs.
Use AI to Improve Product Development and Growth Operations
Integrate AI into daily workflows across user and market research, data analysis, product planning, prototyping, and campaign operations.
Build repeatable AI-assisted workflows and automate repetitive tasks to accelerate delivery and improve output quality.
Identify opportunities to embed AI capabilities into growth products and internal platforms, working with technical teams to bring them to life.
Evaluate the accuracy and business value of AI outputs, and share effective practices to improve the team’s capabilities.
Continuously Improve Growth Performance
Use business data and user feedback to identify issues and improve product and campaign performance.
Evaluate contributions to trading volume, revenue, and retention while managing incentive costs and improving
ROI
.
Lead Cross-Functional Execution
Work closely with Engineering, Design, Data, Marketing, Trading, Risk, Compliance, and regional teams to deliver growth initiatives from concept through launch and iteration.
Align stakeholders on priorities, business goals, and dependencies to drive complex projects to completion.
Bring Industry and Market Insights into Product Decisions
Understand crypto users’ needs, trading behavior, and motivations for participating in campaigns.
Monitor market developments and competitor growth strategies to inform product decisions and identify new opportunities.
What We Look For In You
More than 3 years of relevant experience
in growth product management, with hands-on ownership of acquisition campaigns, new-user campaigns, trading campaigns, or related growth products.
Strong hands-on proficiency with AI tools is required.
You regularly use AI to solve real business problems and can demonstrate concrete examples of how it has improved your productivity, decision-making, or product outcomes.
The ability to build and improve AI-assisted workflows
, break complex problems into actionable steps, critically evaluate AI outputs, and apply sound judgment to the results.
A proven track record of business impact
, with measurable improvements in trading volume, revenue, user activation, or retention.
A mature growth methodology and practical experience
, with the ability to identify opportunities, develop effective solutions, and continuously improve business results.
Broad experience across companies and business environments
, with the ability to adapt proven practices to new contexts and execute at scale.
Strong familiarity with the crypto industry
, including centralized exchanges, trading products, user behavior, and common growth mechanics.
Strong familiarity with OKX
, including its core products, trading experience, user journeys, and competitive positioning.
Strong analytical skills and the ability to translate data and user insights into clear product decisions.
Excellent communication and collaboration skills, with experience leading complex projects across teams.
High learning velocity, strong ownership, and a proactive approach to learning and applying new AI capabilities.
Nice-To-Haves
Direct experience building growth products at a crypto exchange or trading platform.
Experience scaling acquisition, new-user incentive, or trading campaigns across multiple markets.
Experience balancing growth incentives with profitability, risk controls, and long-term user value.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Our mission is to drive
OKX
’s trading volume and revenue by building growth products and campaigns that attract users, convert them into traders, and keep them engaged.
As a Senior Product Manager, you will own growth initiatives across user acquisition, new-user campaigns, trading campaigns, and user reactivation. You will combine a mature growth approach, crypto industry knowledge, and
strong hands-on AI capabilities
to deliver measurable business results.
Using AI effectively is a core expectation of this role
, from uncovering opportunities and developing product solutions to improving campaign operations.
What You’ll Be Doing
Own Growth Strategy and Business Results
Define and execute the product roadmap for growth campaigns to increase platform trading volume and revenue.
Identify growth opportunities across acquisition, activation, trading conversion, retention, and reactivation.
Prioritize initiatives based on business impact, user needs, and implementation effort.
Build and Scale Growth Products
Design acquisition, new-user, trading, and reactivation campaigns that encourage users to register, fund their accounts, start trading, and develop sustained trading habits.
Build reusable campaign, task, and incentive platform capabilities to support efficient execution across global markets.
Partner with Trading and regional teams to align growth initiatives with relevant products and local user needs.
Use AI to Improve Product Development and Growth Operations
Integrate AI into daily workflows across user and market research, data analysis, product planning, prototyping, and campaign operations.
Build repeatable AI-assisted workflows and automate repetitive tasks to accelerate delivery and improve output quality.
Identify opportunities to embed AI capabilities into growth products and internal platforms, working with technical teams to bring them to life.
Evaluate the accuracy and business value of AI outputs, and share effective practices to improve the team’s capabilities.
Continuously Improve Growth Performance
Use business data and user feedback to identify issues and improve product and campaign performance.
Evaluate contributions to trading volume, revenue, and retention while managing incentive costs and improving
ROI
.
Lead Cross-Functional Execution
Work closely with Engineering, Design, Data, Marketing, Trading, Risk, Compliance, and regional teams to deliver growth initiatives from concept through launch and iteration.
Align stakeholders on priorities, business goals, and dependencies to drive complex projects to completion.
Bring Industry and Market Insights into Product Decisions
Understand crypto users’ needs, trading behavior, and motivations for participating in campaigns.
Monitor market developments and competitor growth strategies to inform product decisions and identify new opportunities.
What We Look For In You
More than 3 years of relevant experience
in growth product management, with hands-on ownership of acquisition campaigns, new-user campaigns, trading campaigns, or related growth products.
Strong hands-on proficiency with AI tools is required.
You regularly use AI to solve real business problems and can demonstrate concrete examples of how it has improved your productivity, decision-making, or product outcomes.
The ability to build and improve AI-assisted workflows
, break complex problems into actionable steps, critically evaluate AI outputs, and apply sound judgment to the results.
A proven track record of business impact
, with measurable improvements in trading volume, revenue, user activation, or retention.
A mature growth methodology and practical experience
, with the ability to identify opportunities, develop effective solutions, and continuously improve business results.
Broad experience across companies and business environments
, with the ability to adapt proven practices to new contexts and execute at scale.
Strong familiarity with the crypto industry
, including centralized exchanges, trading products, user behavior, and common growth mechanics.
Strong familiarity with OKX
, including its core products, trading experience, user journeys, and competitive positioning.
Strong analytical skills and the ability to translate data and user insights into clear product decisions.
Excellent communication and collaboration skills, with experience leading complex projects across teams.
High learning velocity, strong ownership, and a proactive approach to learning and applying new AI capabilities.
Nice-To-Haves
Direct experience building growth products at a crypto exchange or trading platform.
Experience scaling acquisition, new-user incentive, or trading campaigns across multiple markets.
Experience balancing growth incentives with profitability, risk controls, and long-term user value.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York City
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.
As
Head of Risk & Insurance
, you will lead Via's insurance program, shaping its strategy, structure, and operations, as well as continuing to expand it as we take on new business lines. Reporting to the COO, you'll be close to the integral parts of the business where risk shows up first.
What You'll Do:
Own Via's insurance program end-to-end: assess our risk profile, identify the coverage we need, and put risk programs in place across the markets we operate in
Partner with senior leadership on risk strategy, including coverage decisions, alternative risk transfer (captives, self-insured retentions), and how risk and insurance figure into Via's broader operational and financial planning
Manage brokerage and carrier relationships: run renewals, evaluate quotes, negotiate terms, and select partners who can grow with us globally
Build the systems and team to manage claims and litigation efficiently: define how incidents are reported; how reserves are set; and how we run a highly effective claims management process
Develop a risk management strategy that goes beyond insurance: partner with Legal, Finance, and other internal teams to identify and reduce loss exposure
Build the internal infrastructure: put policies, processes, dashboards, and reporting in place so the rest of the company has clear visibility into our risks
Stand up the analytics that tell us whether the program is working: monitor loss ratios, claim frequency and severity, cost per mile, and retention thresholds and use them to inform every renewal
Lead, grow and develop Via’s risk team as the program scales
Who You Are:
You have built and run an insurance program before — ideally one with significant operational exposure, and ideally at a company operating across multiple jurisdictions. You know what excellent looks like because you've built it.
You have at least 10+ years of experience in risk management, insurance, or a closely adjacent function
At the same time, you’re excited to build. You thrive in ambiguity and are excited to help scale a function at a rapidly growing company
You think commercially. Insurance is both a cost to be optimized and a risk management tool to be wielded. You understand both sides and can make trade-offs that hold up to scrutiny
You are analytical and data-driven. You leverage claims, litigation, and operational insights to identify trends, evaluate risk, and drive decisions that improve outcomes and reduce costs
You are operationally minded. You know how to translate strategy into process, headcount, and tooling and how to do it in a way that scales
You are hands-on and low ego — no task is too small if it helps contributes to Via’s success
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $200,000 - $300,000 / year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Istanbul
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This role is full remote within CET ±3h.
TEAM
Our Gaming team is made up of hybrid-casual, casual and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games, while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the largest and most successful hybrid publisher in the world.
Voodoo is creating a small experimentation team with a big mission: find the next best way to entertain the world by taking one of our best hits, https://play.google.com/store/apps/details?hl=en&id=com.BallGames.Woodturning Flappy Dunk, https://play.google.com/store/apps/details?id=com.acidcousins.fdunk&hl=en to a new level.
ROLE
As a Game Lead, you will be the owner of your game and team. Your mission will be to define the right direction, build the team, and drive execution with speed, focus and ambition.
During the first 6 months, your main focus will be on improving the core gameplay: making the game more satisfying, juicy, exciting and fun to play, before scaling the rest of the product.
You will:
- Build and lead your own small team, starting with around 4 people
- Set clear goals and make sure the team reaches them
- Lead, inspire and motivate the people working on the game
- Focus first on improving core gameplay, game feel, pacing and player satisfaction
- Identify what makes the game fun today and what could make it much stronger tomorrow
- Monitor and improve key game metrics such as retention, playtime, engagement and monetization
- Be involved and hands-on across all aspects of game development: game design, level design, UI/UX, tech, art and product decisions
- Continuously improve the internal process of game creation and iteration
- Manage your team’s performance and growth, keeping a high talent bar and helping strong people develop
PROFILE
- 4 to 5+ years of experience in the gaming industry (Development, Product, Design, Art etc.)
- Mobile F2P market experiences (in Design ideally), track record with a successful mobile game
- A passion for mobile games and a strong understanding of core gameplay, game feel, player experience and iteration
- A proactive, ownership-driven mindset
- Strong leadership potential or previous team leadership experience
- A data-driven approach to decision-making
- The ability to move fast, test ideas, learn from results and iterate quickly
- Strong English communication skills and the ability to align different crafts around a clear direction
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
BENEFITS
- Best in Class compensation
- Other benefits according to the country you reside.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
OKX is seeking an experienced VIP Growth & Operations Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments.
You will spearhead the overall strategy and product planning for the VIP Growth & Operations line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management).
What You'll Be Doing
Own the day-to-day
VIP Growth & Operations
execution for high-net-worth individual clients, ensuring VIP lifecycle programs are planned, launched, and iterated effectively.
Build and run a
VIP lifecycle operations framework
: define segments, triggers, and journeys; set weekly/monthly operating rhythms; and ensure consistent execution with Local Markets.
Partner with
Local Market teams
to to co-create market plans, align goals and timelines, and drive follow-through, while ensuring global consistency and scalable playbooks.
Plan and execute
VIP offsites and online events
(e.g., product sharing sessions, community/engagement touchpoints), including end-to-end coordination, stakeholder alignment, and post-event performance review.
Develop and scale
VIP growth programs and tools
(e.g., VIP trial cards and similar programs) that improve conversion, deepen engagement, and increase VIP contribution to trading activity and AUM.
Establish a data-driven growth operating model with clear measurement, experimentation, and continuous optimization to improve VIP contribution to revenue and AUM.
Coordinate with cross-functional teams (Product, Data, Engineering, Operations) to deliver workflows, tooling, and process improvements that support VIP operations at scale.
Track performance and continuously optimize: define KPIs, monitor results, gather market feedback, and refine programs based on data and learnings.
What We Look For In You
Bachelor’s degree or higher with 5+ years of product management or product strategy experience.
Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs.
Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products is preferred.
Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights.
Proficiency in data analysis tools and data-driven decision-making.
Fluency in English and Chinese; Multi-market collaboration experience is a plus.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
OKX is seeking an experienced VIP Growth & Operations Leader to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments.
You will spearhead the overall strategy and product planning for the VIP Growth & Operations line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management).
What You'll Be Doing
Own the day-to-day
VIP Growth & Operations
execution for high-net-worth individual clients, ensuring VIP lifecycle programs are planned, launched, and iterated effectively.
Build and run a
VIP lifecycle operations framework
: define segments, triggers, and journeys; set weekly/monthly operating rhythms; and ensure consistent execution with Local Markets.
Partner with
Local Market teams
to to co-create market plans, align goals and timelines, and drive follow-through, while ensuring global consistency and scalable playbooks.
Plan and execute
VIP offsites and online events
(e.g., product sharing sessions, community/engagement touchpoints), including end-to-end coordination, stakeholder alignment, and post-event performance review.
Develop and scale
VIP growth programs and tools
(e.g., VIP trial cards and similar programs) that improve conversion, deepen engagement, and increase VIP contribution to trading activity and AUM.
Establish a data-driven growth operating model with clear measurement, experimentation, and continuous optimization to improve VIP contribution to revenue and AUM.
Coordinate with cross-functional teams (Product, Data, Engineering, Operations) to deliver workflows, tooling, and process improvements that support VIP operations at scale.
Track performance and continuously optimize: define KPIs, monitor results, gather market feedback, and refine programs based on data and learnings.
What We Look For In You
Bachelor’s degree or higher with 5+ years of product management or product strategy experience.
Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs.
Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products is preferred.
Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights.
Proficiency in data analysis tools and data-driven decision-making.
Fluency in English and Chinese; Multi-market collaboration experience is a plus.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand for hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me, Do the Right Thing, and Get Things Done.
These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of blockchain to users around the world through leading products including OKX, OKX Wallet, OKLink, and more.
About the Role
As part of the Institutional Relationship Management team, you will serve as the primary point of contact for our institutional partners. Your mission is to cultivate long-term relationships, drive revenue growth through proactive sales and strategic engagement, and ensure a seamless operational experience for institutional clients.
This role sits at the intersection of
institutional sales, client relationship management, and product collaboration
, acting as a bridge between client needs and internal product capabilities. Performance will be evaluated through a balanced KPI framework focused on
growth, new business development, and client service excellence
to support sustainable revenue generation and operational quality.
What You’ll Be Doing
Business Development & Growth
Identify and qualify new institutional leads, managing the full sales cycle from initial outreach through to closing and post-sales client success.
Coordinate the end-to-end onboarding process for institutional clients, including verification and account activation.
Monitor client activity and trading patterns to identify opportunities for upselling and cross-selling.
Develop strategic initiatives to expand institutional client relationships and drive trading activity.
Product & Relationship Management
Serve as the dedicated relationship lead for assigned institutional accounts, resolving day-to-day inquiries and operational issues within defined SLAs.
Proactively educate clients on new product launches, platform features, and market developments to support optimal platform usage.
Analyze client feedback and operational challenges, identifying meaningful signals that can drive product improvements and commercial outcomes.
Develop deep expertise in OKX’s product suite, trading infrastructure, and risk framework to provide informed guidance to institutional clients.
Manage dedicated client communication channels (Slack, Telegram, WhatsApp, WeChat) and coordinate with internal teams including Product, API, Legal, and Compliance to deliver solutions and improvements.
Advocate internally for initiatives that enhance client experience, increase trading activity, and support long-term client retention.
Compliance & Governance
Ensure all client engagements strictly adhere to company policies, Terms of Service, and local regulatory requirements.
Support due diligence processes including DDQs, partnership agreements, and audit requests in collaboration with Legal and Compliance teams.
Maintain high standards of documentation, operational transparency, and regulatory alignment.
What We Look For In You
Requirements
Bachelor’s degree in Business, Finance, Economics, or a related field.
5+ years of experience in institutional sales, relationship management, or business development within crypto, fintech, or financial markets.
Strong understanding of digital asset trading products, institutional client workflows, and exchange infrastructure.
Proven experience managing institutional or high-value client relationships.
Excellent communication and stakeholder management skills.
Strong analytical mindset with the ability to identify commercial opportunities from client insights.
Ability to work cross-functionally with product, engineering, compliance, and legal teams in a fast-paced environment.
Experience working with institutional crypto clients such as funds, market makers, trading firms, or fintech platforms.
Nice to Have
Familiarity with APIs, trading infrastructure, and liquidity solutions.
Background in regulated financial markets or digital asset platforms.
Strong understanding of the global crypto ecosystem and institutional market dynamics.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: mexico, Mexico
Job Summary:
We are looking for an experienced and client-focused
Accounting Manager
to join our team. The Accounting Manager will be responsible for maintaining strong client relationships, managing portfolio of accounts, and ensuring accurate and timely financial operations. This role requires strong leadership, analytical skills, and a proactive approach to driving account performance and revenue growth.
Key Responsibilities:
Client Relationship Management
Build and maintain long-term relationships with clients through consistent communication and support.
Serve as the primary point of contact for all client-related concerns, escalations, and conflict resolution.
Ensure client satisfaction by delivering timely and effective solutions.
Sales and Financial Oversight
Oversee the sales process, including contract renewals, invoicing, and billing accuracy.
Review and approve account transactions to ensure compliance with company policies and financial standards.
Monitor account performance to identify trends and areas for improvement.
Team Supervision and Coordination
Collaborate with the internal operations team to supervise staff assigned to accounts under your management.
Provide guidance and support to ensure team members meet or exceed performance targets.
Facilitate communication between clients and internal departments to maintain smooth account operations.
Growth and Revenue Generation
Identify new sales opportunities within existing accounts to drive revenue growth.
Develop strategies for account expansion and retention.
Reporting and Analysis
Prepare and present regular account performance reports and financial updates to senior management.
Analyze account metrics and sales performance, recommending improvements as needed.
Qualifications:
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Proven experience in account management, client servicing, or financial oversight.
Strong leadership and interpersonal skills.
Excellent communication, conflict resolution, and problem-solving abilities.
High attention to detail and accuracy in financial processes.
Proficiency in accounting software and Microsoft Office tools.
Work Setup:
REMOTE - LATAM
Join Us:
Become a part of our dynamic team! If you are a strong English communicator with a positive attitude, optimism, and energy, and
you’re eager to make a significant impact in a growing company, we would love to hear from you. At H!KINEX, we offer not just a job, but a career path where your contributions are valued, your ideas are heard, and your growth is supported. Enjoy the flexibility of remote work, the challenge of a rewarding role, and the opportunity to work alongside industry leaders in a collaborative and innovative environment. Join us, and let's achieve success together!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
About the Role
The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and lead critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Responsibilities
Customer Lifecycle & Success
Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
Be a Trusted Advisor to your customers.
Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
Demonstrate how your customer engagement directly revenue growth and adoption of Cloudflare solutions and services.
Commercial & Renewals
Act as the commercial owner and driver of renewal including maintaining and reporting an accurate weekly forecast.
You are ultimately responsible for the retention and growth of your book of business, taking responsibility for owning and maximizing renewal value of a book of business of existing customers.
Negotiate and execute renewal contracts in accordance with customer objectives.
Analyze data and leverage tools to identify selling opportunities and business value.
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.
Cross-Functional & Operational Management
Develop and maintain long-term relationships with stakeholders in your account portfolio.
Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
Manage customer feedback and product needs by providing feature requests to internal partner teams.
Able to prioritize effectively to handle multiple deals at the same time.
AI Competencies
Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.
Desirable Skills, Knowledge, and Experience
Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
Bachelor's degree and/or other professional qualifications.
Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
Experience with project management, account portfolio planning, cloud implementation and prioritization.
Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
Excellent problem solving skills with the ability to creatively achieve resolutions.
Compensation
Compensation may be adjusted depending on work location. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family , including flexible paid time off covering vacation and sick leave. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!
Equal Opportunity Employer
Cloudflare is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Kansas; Oklahoma; Nebraska; North Dakota; South Dakota
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE:
We are searching for an elite growth leader, ready to play the game of their career. You will be leading a passionate and highly motivated team of over 10-20 reps across the Great Plains of the United States of America to a scale that very few businesses ever achieve, whilst having an impact on one of America’s most vital industries, Agriculture.
Leading the Great Plains, you will be covering the full customer cycle from new sales through to Account Management. We’re looking for someone with commercial nous, X-factor, charisma, highly competitive yet technically strong as a sales leader… and the ability to hit a target nobody can yet see possible. This is a rare opportunity to play a pivotal role in leading the region's growth past the hundreds of millions of ARR. Roles of this scale, in a hyper-growth business, simply don’t come around often. Could be a bit of you?
You’ll be excited by exponential growth, and feel right at home leading on ambitious strategies. When the pressure is on in the biggest moments, you’ll be someone who wants to be in the game. You might find yourself juggling time on ranch with customers, coaching and developing your team, through to driving growth strategy and cross-functional priorities within Halter. You’ll be masterful at building trusting relationships, driving sales processes, managing large pipelines and enabling a team, whilst advocating for customers with a solutions-oriented mindset.
Aside from jumping on the Halter roller coaster, you will be making a real world impact, making farming more productive and sustainable. You will build relationships across America's most influential ranching leaders, who also happen to be some of the most down to earth, genuine humans you will ever meet. This is a high-stakes role, spearheading Halter’s growth in the South.
Location - this role can be based in Plain of the US, ideally in North Dakota, South Dakota, Nebraska, Kansas or Oklahoma. Frequent travel is required.
WHO WE'RE LOOKING FOR:
- Someone who doesn’t believe in glass ceilings and walks towards the pressure of large targets and thrives on hard problems.
- Experience in growing new and existing businesses, developing market strategies and more importantly, a track record of delivering high growth.
- Experience working with customers, navigating complex sales cycles and expanding value over time.
- Strong ability to work cross-functionally and lead teams.
- A deep passion for helping ranchers succeed. Experience in farm systems or within the agricultural sector would be a bonus.
- A phenomenal attitude and a team player with the ability to consistently overcome challenges.
- The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
- A hunger for success and personal growth to be able to evolve quickly alongside a world-class sales team.
WHAT YOUR DAY COULD LOOK LIKE:
- Sales Leadership: Work closely with the Director of Sales, lead sales strategy, setting headcount requirements, regions and working closely with Halter leaders to form targets before laying that out to your team into an inspiring vision.
- Manage your team’s inputs on a week to week basis, set the team’s cadence, set and track KPI’s and develop excellent pipeline hygiene.
- Coach and develop your team to become better every week. Adapt Halter’s existing processes to develop and implement training programs for the South team, ensuring continuous skill enhancement and alignment with company objectives. Foster a culture of knowledge sharing and collaboration within the sales organisation.
- Team Management: Lead, mentor, and develop the South team. Set clear performance expectations, KPIs and provide regular feedback. Lead on hiring and performance management. Foster a positive and collaborative team culture that promotes vulnerability and learning.
- Account Management: Ensure a seamless and positive customer experience across the entire customer lifecycle. Monitor customer satisfaction levels and implement improvement initiatives continuously. Work closely with your team to resolve any issues and ensure customer retention and expansion. Work in lock step with the Launch, Support and Product functions to ensure tight collaboration across every customer touchpoint.
- Strategic Leadership: Develop and implement a comprehensive regional strategy to expand our market presence and achieve growth objectives. Identify new market opportunities and drive initiatives to increase market share. Collaborate closely with leaders across Halter to align on goals and objectives.
- Cross-functional collaboration: Work closely with senior leaders, and product and support teams to ensure exceptional results for the South Team.
- Networking: Building and leveraging industry relationships to establish and maintain Halter's brand.
OUR BENEFITS:
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter.
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
The annual OTE salary range for this role is $300,000 - $326,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Sta. Rosa, Laguna
Workplace: OnSite
Duties and Responsibilities
- Customer Onboarding
- Conducts customer due diligence and KYC (know-your-customer)
- Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious.
- Validates the completeness and accuracy of customer information on the customer information sheet/account opening form.
- Conducts signature verification.
- Photocopies the proof of identity and files it together with the account opening form.
- Creates the customer profile and opens the account in the Core Banking System (CBS)
- Secures appropriate approval for the creation completed.
- Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer.
- Scans the Account Opening Document Set.
- End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head.
- Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review.
- Conducts Enhanced Due Diligence as necessary.
- Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities.
- Preparation of Customer Notifications and monitor its delivery status.
- Fire-Proof Cabinet / Vault Custodianship
- Safekeeps accountable forms and records the utilization of accountable forms.
- Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours.
- Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller.
- Customer Interaction such as but not limited to:
- Attends to customer queries at the branch.
- Responds to Customer Inquiry via email.
- Resolves customer complaint.
- Call-out (TD Maturity, Bounced Cheques, etc.)
- Release and Monitoring of Bounced Cheques Pick up and/or Replacement
- Debit Cards Handling
- Release of Debit Cards to Customers and Tagging in the System
- Blocking of Card – Lost / Stolen
- Destruction of aged card
- All files shall be safekept in the designated filing cabinet and shall be within the retention period.
- Ensure completion of tasks assigned within the agreed turnaround-time.
- Other processes that may arise related to Account Services.
- Timely reports concerns identified and possible issues that might have impact to branch operations.
- Acts as reliever when somebody goes on leave based on the relief arrangement within the team.
- Organizes team files (soft and hard copy) and adheres to the record retention policy.
- Identifies processes/systems for improvement but ensuring controls are in place.
- Initiates projects for the betterment of the team and the company as a whole.
- Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.
- Participates in Business Continuity Plan (BCP) Activities.
- Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
- Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
- Assists in combatting money laundering by ensuring processes required are in place.
- Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
- Strict adherence to company’s policies and code of conduct.
EDUCATION & COMPETENCIES
- University degree on Banking & Finance, or any related Business Course
- With at least 3 years of relevant experience in a banking industry
- Strong knowledge and experience in teller services or branch operations
- Sufficient knowledge of BSP regulations
- Good communication skills
- Problem-solving skills in a well-structured manner
- Ability to work with different culture, race, or ethnic group.
- Can work independently with minimal supervision.
- Acceptable risk management skills and ability to mitigate identified risks.
- Good interpersonal skills
- Keen attention to details
- Organize, innovative and results oriented.
- Ability to multi-task in a fast-paced environment
- Positive attitude knows how to find ways to address different circumstances.
- With official Signature Verification, KYC / CDD Training / Seminars attended.
Location: Düsseldorf, Germany
The Finance & Accounting Manager is responsible for overseeing all financial and accounting activities across 18 European countries, ensuring compliance with local GAAP (Generally Accepted Accounting Principles), tax regulations, and group standards. The role is critical in driving financial transparency, ensuring accurate reporting, and guaranteeing timely payroll execution across all entities. The position acts as a key interface between the European operations and headquarters in Japan, ensuring alignment with global financial policies and reporting requirements.
Key Responsibilities
Financial Management & Reporting
Lead the preparation of monthly, quarterly, and annual financial statements in accordance with local GAAP and group reporting requirements
Ensure timely and accurate submission of financial reports to HQ in Japan
Manage budgeting, forecasting, and variance analysis processes
Provide financial insights and recommendations to support strategic decision-making
Submitting monthly country-level financial reports (P/L) in a timely manner
Accounting & Compliance
Oversee general ledger, accounts payable/receivable, fixed assets, and payroll accounting
Ensure compliance with local tax, legal, and regulatory requirements
Coordinate external audits and act as the main point of contact for auditors and tax advisors
Maintain and improve internal controls and financial processes
Payroll Management (Multi-country)
Ensure accurate and timely payroll processing and salary payments across all 18 countries
Oversee coordination with local payroll providers and ensure compliance with country-specific labor and tax regulations
Manage payroll-related reporting, controls, and audits
Identify and mitigate payroll risks in a multi-country environment
Team Leadership
Lead, develop, and mentor a team of 5 finance professionals
Set clear objectives, monitor performance, and support professional development
Foster a collaborative and high-performance team environment
Business Partnering
Act as a trusted advisor to the leadership team
Support operational departments with financial analysis and cost management
Drive financial transparency across the organization
HQ Coordination (Tokyo, Japan)
Serve as the key liaison with HQ finance teams in Japan
Align local financial practices with global policies and standards
Support cross-border projects, reporting requirements, and process harmonization
Manage communication across time zones and cultural contexts
Success Measures
Timely and accurate financial reporting
Compliance with all regulatory and group requirements
Reliable and punctual payroll execution in all countries
Effective collaboration with HQ and local leadership
Development and retention of a high-performing finance team
Continuous improvement of financial processes
Requirements
Qualifications & Experience
Bachelor’s degree in Finance, Accounting, or related field (CPA, ACCA, or equivalent preferred)
Minimum of 10 years of experience in finance/accounting, including leadership responsibility
Strong knowledge of local GAAP (Generally Accepted Accounting Principles) and tax regulations; HGB and IFRS knowledge is a plus
Experience managing finance operations across multiple European countries
Solid understanding of payroll processes in an international environment
Experience working in an international environment, ideally with HQ structures
Proven track record in financial reporting, budgeting, and team leadership
Skills & Competencies
Strong analytical and problem-solving skills
High level of accuracy and attention to detail
Excellent communication skills, with the ability to interact across cultures
Fluency in English required; German/Japanese is a plus
Proficiency in ERP systems (SAP) and advanced level of MS Excel
Ability to work independently and manage multiple priorities
Location: Remote
About the Role
We’re an early-stage startup seeking an experienced, creative, and AI-forward Marketing Manager to help grow and scale our marketing efforts. In this role, you’ll develop, test, and expand customer acquisition channels, with a strong emphasis on building scalable channels beyond paid advertising.
You’ll be responsible for identifying new growth opportunities, experimenting quickly, improving campaign performance, and helping our product reach far and wide. With our product-led growth strategy, you’ll collaborate across teams to fuel customer acquisition, improve engagement, and expand our customer base.
Responsibilities
Identify, onboard, evaluate, and optimize new marketing channels to drive significant lead volume within target customer acquisition costs.
Build and scale marketing channels from zero to meaningful reach, especially outside of paid channels.
Use AI tools heavily to improve marketing workflows, accelerate experimentation, generate creative concepts, and scale campaign execution.
Develop strong written content for ads, emails, landing pages, campaigns, and other marketing materials.
Build a library of creative concepts to communicate value to different buyer personas.
Improve middle-of-funnel conversion rates through messaging and tactics that optimize customer engagement and retention.
Collaborate with other departments to enhance creative quality and performance in digital marketing campaigns.
Qualifications
You have strong startup experience and are comfortable working in a fast-moving, resourceful environment.
You are a heavy user of AI tools and know how to apply them to grow, automate, and scale marketing efforts.
You have experience scaling a marketing channel from zero to significant reach, ideally beyond paid acquisition.
You love brainstorming new concepts, ad creatives, campaign ideas, and messaging.
You have experience acquiring small businesses and prosumer customers.
You understand how to assess campaign impact and estimate the effort needed to generate results.
You can manage multiple projects simultaneously and identify the fastest path to value.
You bring a full stack of marketing skills, from ideation to execution and analysis.
You have experience managing paid digital marketing campaigns.
You have excellent command of the English language and are a strong writer.
You’re able to create compelling content for ads, emails, landing pages, and campaigns.
You have a creative mindset and an eye for design, brand, and visual communication, and have used that ability to author copy, images, and videos with AI assistance.
You have at least 3 years of marketing experience, including at least 1 year in a senior role.
Why You Should Apply
If you’re passionate and skilled but don’t meet every qualification, please apply anyway. Talent, potential, and enthusiasm are highly valued here.
B12 is a safe and inclusive workplace, welcoming applicants from diverse backgrounds. We particularly encourage applications from women, people of color, underrepresented minorities, and members of the LGBTQIA community.
How to Apply
Please submit your resume and LinkedIn profile. Feel free to include a brief note introducing yourself and why you’re interested in joining B12.
About Us
Our mission is to empower people to do meaningful work. B12’s AI-powered website builder has been used by over a million businesses and allows users to create a professional website in seconds. Our platform also provides tools for scheduling, payments, and email marketing. We’re a fully remote company, founded in 2015, and supported by investors like Breyer Capital, General Catalyst, SV Angel, and Tola Capital. Visit
www.b12.io
to learn more.
Location: New York, United States; United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About Tavily
We're building the search engine for AI agents. Our API powers agentic applications and real-time reasoning by connecting LLMs to high-quality, trustworthy web content. We work with some of the most innovative teams in AI — from startups shaping the ecosystem to enterprises deploying AI at scale.
The Team
Forward Deployed Engineering owns how Tavily shows up technically in the field. The team sits at the intersection of customers, Product, Engineering, Sales, Partnerships, and Customer Success.
The Enterprise FDE motion focuses on Tavily’s highest-value customers and strategic enterprise opportunities — from technical discovery and solution design through proof of concept, production rollout, adoption, and expansion.
The role
This is a full-time, on-site role based in our New York office.
As a Forward Deployed Engineer, Enterprise, you’ll work directly with Tavily’s largest and most strategic customers to design, prototype, and deploy production-grade AI systems powered by Tavily’s API. You’ll own the technical relationship across the customer lifecycle, helping enterprise teams move from early use case exploration to deployed, scalable agentic applications.
You’ll be deeply hands-on: building RAG pipelines, agent workflows, evaluation loops, reference architectures, and custom integrations alongside customer teams. You’ll also serve as a critical bridge between the field and our Product and Engineering teams, translating enterprise needs into roadmap signal.
Your responsibilities will include:
Work directly with enterprise customers to understand their AI use cases, technical architecture, success criteria, and deployment requirements.
Lead technical discovery and solution design during pre-sales and expansion conversations.
Scope, build, and deliver proofs of concept that demonstrate clear business and technical value.
Design and implement production-ready integrations using Tavily’s API, including RAG pipelines, agent workflows, internal tools, and industry-specific GenAI applications.
Partner with customer engineering, data, product, and AI teams to move use cases from prototype to production.
Monitor customer API usage patterns and recommend improvements to increase reliability, latency, coverage, and overall value.
Translate recurring customer needs, blockers, and technical patterns into clear product and roadmap input.
Create reusable enterprise assets, including reference architectures, integration templates, deployment guides, demo environments, and technical documentation.
Represent Tavily in customer architecture reviews, executive technical conversations, implementation check-ins, and post-deployment reviews.
Partner closely with Sales, Customer Success, Product, and Engineering to drive adoption, retention, and expansion across strategic accounts.
We expect you to have:
5+ years of software engineering experience, ideally in a customer-facing technical role such as Forward Deployed Engineer, Solutions Architect, Solutions Engineer, Sales Engineer, or Technical Consultant.
Strong hands-on engineering ability, especially with Python, APIs, backend systems, and production software development.
Experience building with LLMs, Retrieval-Augmented Generation, agent architectures, context engineering, and modern AI application stacks.
Experience working with enterprise customers, including technical discovery, POCs, solution design, stakeholder management, and production rollout.
Strong understanding of how enterprises evaluate, deploy, secure, and scale AI systems.
Ability to communicate clearly with both technical and executive stakeholders, including engineering leaders, product teams, AI teams, and technical decision-makers.
High autonomy, strong ownership, and comfort operating in a fast-moving startup environment.
Excellent written and verbal communication skills, with the ability to turn complex technical concepts into clear recommendations.
Based in New York City, or willing to relocate.
It will be an added bonus if you have:
Experience working with major agent or LLM orchestration frameworks such as LangChain, LlamaIndex, LangGraph, OpenAI Agents SDK, or CrewAI.
Experience with vector databases such as Pinecone, Weaviate, pgvector, Qdrant, or similar systems.
Experience with enterprise AI use cases in financial services, legal, consulting, enterprise SaaS, sales, marketing, or internal knowledge management.
Track record helping large customers move from POC to production.
Experience building internal tools, technical playbooks, demos, or reusable customer-facing assets.
Prior experience at a high-growth AI infrastructure, developer tools, or enterprise SaaS company.
Compensation
We offer competitive compensation packages. The actual compensation offered within the listed range will be determined based on job-related factors, including experience, skills, qualifications, and the level at which the candidate is hired, consistent with applicable law.
#LI-BH3
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$179,500
—
$224,300 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
ГибридGermany; Munich; Zurich; Berlin
San Francisco, CA
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