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Location: Tunisia We’re Avomind - and we’re a recruiting firm. What makes us special? We connect high-achieving individuals with hyper-growth firms. I’m sure you don’t see that every day. Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia. Our core vision? To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time. Easy. What are we looking for? We’re looking to grow our Talent Acquisition team , and we can’t do it without you. This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future. Are you passionate, committed, and eager to learn about the recruitment process? Wonderful — then we’re good to go. What will you be doing on a daily basis? Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities. Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc. Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles. Manage interview logistics with candidates in tandem with our Project Managers and Client Managers. Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients. Take ownership of the candidate experience - build your reputation through an excellent candidate experience. Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard! Requirements Sounds good, right? We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment. You have experience working with LinkedIn Recruiter and internal ATS platforms. You thrive in goal-oriented environments and want to achieve the best. You have a growth mindset and are always looking for ways to improve. You are team-oriented and committed. You can work with ever-changing priorities in a very agile environment. You’re fluent in English & French — any other languages would be an advantage. Benefits Career Booster: Coaching & Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!) Learning from the top. We have flat hierarchies, so you’ll learn from the best that Avomind has to offer. Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible). Vacations: 20 vacation days + public holidays. Each year with us = +1 holiday day (capped at 30 days). Type of Contract: Freelance Location: 100% remote

Location: Spain We’re Avomind - and we’re a recruiting firm. What makes us special? We connect high-achieving individuals with hyper-growth firms. I’m sure you don’t see that every day. Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia. Our core vision? To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time. Easy. What are we looking for? We’re looking to grow our Talent Acquisition team , and we can’t do it without you. This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future. Are you passionate, committed, and eager to learn about the recruitment process? Wonderful — then we’re good to go. What will you be doing on a daily basis? Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities. Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc. Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles. Manage interview logistics with candidates in tandem with our Project Managers and Client Managers. Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients. Take ownership of the candidate experience - build your reputation through an excellent candidate experience. Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard! Requirements Sounds good, right? We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment. You have experience working with LinkedIn Recruiter and internal ATS platforms. You thrive in goal-oriented environments and want to achieve the best. You have a growth mindset and are always looking for ways to improve. You are team-oriented and committed. You can work with ever-changing priorities in a very agile environment. You’re fluent in English & French — any other languages would be an advantage. Benefits Career Booster: Coaching & Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!) Learning from the top. We have flat hierarchies, so you’ll learn from the best that Avomind has to offer. Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible). Vacations: 20 vacation days + public holidays. Each year with us = +1 holiday day (capped at 30 days). Type of Contract: Freelance Location: 100% remote

Location: Portugal We’re Avomind - and we’re a recruiting firm. What makes us special? We connect high-achieving individuals with hyper-growth firms. I’m sure you don’t see that every day. Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia. Our core vision? To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time. Easy. What are we looking for? We’re looking to grow our Talent Acquisition team , and we can’t do it without you. This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future. Are you passionate, committed, and eager to learn about the recruitment process? Wonderful — then we’re good to go. What will you be doing on a daily basis? Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities. Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc. Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles. Manage interview logistics with candidates in tandem with our Project Managers and Client Managers. Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients. Take ownership of the candidate experience - build your reputation through an excellent candidate experience. Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard! Requirements Sounds good, right? We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment. You have experience working with LinkedIn Recruiter and internal ATS platforms. You thrive in goal-oriented environments and want to achieve the best. You have a growth mindset and are always looking for ways to improve. You are team-oriented and committed. You can work with ever-changing priorities in a very agile environment. You’re fluent in English & French — any other languages would be an advantage. Benefits Career Booster: Coaching & Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!) Learning from the top. We have flat hierarchies, so you’ll learn from the best that Avomind has to offer. Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible). Vacations: 20 vacation days + public holidays. Each year with us = +1 holiday day (capped at 30 days). Type of Contract: Freelance Location: 100% remote

Location: Morocco We’re Avomind - and we’re a recruiting firm. What makes us special? We connect high-achieving individuals with hyper-growth firms. I’m sure you don’t see that every day. Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia. Our core vision? To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time. Easy. What are we looking for? We’re looking to grow our Talent Acquisition team , and we can’t do it without you. This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future. Are you passionate, committed, and eager to learn about the recruitment process? Wonderful — then we’re good to go. What will you be doing on a daily basis? Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities. Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc. Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles. Manage interview logistics with candidates in tandem with our Project Managers and Client Managers. Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients. Take ownership of the candidate experience - build your reputation through an excellent candidate experience. Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard! Requirements Sounds good, right? We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment. You have experience working with LinkedIn Recruiter and internal ATS platforms. You thrive in goal-oriented environments and want to achieve the best. You have a growth mindset and are always looking for ways to improve. You are team-oriented and committed. You can work with ever-changing priorities in a very agile environment. You’re fluent in English & French — any other languages would be an advantage. Benefits Career Booster: Coaching & Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!) Learning from the top. We have flat hierarchies, so you’ll learn from the best that Avomind has to offer. Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible). Vacations: 20 vacation days + public holidays. Each year with us = +1 holiday day (capped at 30 days). Type of Contract: Freelance Location: 100% remote

Location: Brazil We’re Avomind - and we’re a recruiting firm. What makes us special? We connect high-achieving individuals with hyper-growth firms. I’m sure you don’t see that every day. Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia. Our core vision? To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time. Easy. What are we looking for? We’re looking to grow our Talent Acquisition team , and we can’t do it without you. This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future. Are you passionate, committed, and eager to learn about the recruitment process? Wonderful — then we’re good to go. What will you be doing on a daily basis? Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities. Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc. Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles. Manage interview logistics with candidates in tandem with our Project Managers and Client Managers. Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients. Take ownership of the candidate experience - build your reputation through an excellent candidate experience. Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard! Requirements Sounds good, right? We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment. You have experience working with LinkedIn Recruiter and internal ATS platforms. You thrive in goal-oriented environments and want to achieve the best. You have a growth mindset and are always looking for ways to improve. You are team-oriented and committed. You can work with ever-changing priorities in a very agile environment. You’re fluent in English & French — any other languages would be an advantage. Benefits Career Booster: Coaching & Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!) Learning from the top. We have flat hierarchies, so you’ll learn from the best that Avomind has to offer. Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible). Vacations: 20 vacation days + public holidays. Each year with us = +1 holiday day (capped at 30 days). Type of Contract: Freelance Location: 100% remote

Location: Belgium We’re Avomind - and we’re a recruiting firm. What makes us special? We connect high-achieving individuals with hyper-growth firms. I’m sure you don’t see that every day. Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia. Our core vision? To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time. Easy. What are we looking for? We’re looking to grow our Talent Acquisition team , and we can’t do it without you. This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future. Are you passionate, committed, and eager to learn about the recruitment process? Wonderful — then we’re good to go. What will you be doing on a daily basis? Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities. Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc. Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles. Manage interview logistics with candidates in tandem with our Project Managers and Client Managers. Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients. Take ownership of the candidate experience - build your reputation through an excellent candidate experience. Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard! Requirements Sounds good, right? We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment. You have experience working with LinkedIn Recruiter and internal ATS platforms. You thrive in goal-oriented environments and want to achieve the best. You have a growth mindset and are always looking for ways to improve. You are team-oriented and committed. You can work with ever-changing priorities in a very agile environment. You’re fluent in English & French — any other languages would be an advantage. Benefits Career Booster: Coaching & Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!) Learning from the top. We have flat hierarchies, so you’ll learn from the best that Avomind has to offer. Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible). Vacations: 20 vacation days + public holidays. Each year with us = +1 holiday day (capped at 30 days). Type of Contract: Freelance Location: 100% remote

Location: Remote (US) About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto. Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S. About the role Ondo Finance is looking for a Growth PM to own user-facing product strategy across our unified platform interface, Ondo Finance App. This role is the growth counterpart to our platform PMs — and will be the primary driver of user acquisition, activation, and retention across Ondo's expanding product suite (Stocks, Treasuries, Portfolios, and more). You will work at the intersection of product, design, engineering, and marketing to build world-class user journeys for a new generation of on-chain financial products. What You'll Own User acquisition: Identify and build product-led growth loops, referral mechanisms, onboarding flows, and entry points that bring new users into the Ondo ecosystem Activation: Design and optimize the end-to-end onboarding experience — from first visit to first meaningful transaction — across Ondo Finance Web App and eventually mobile Retention & engagement: Build features and feedback loops that keep users active, informed, and deepening their relationship with Ondo's product lines User journey design: Map and continuously improve user journeys across all Ondo products surfaced through Ondo Finance Web App Experimentation: Drive a structured A/B testing and experimentation culture; define success metrics and own the growth analytics stack alongside data and engineering Cross-product growth: Collaborate with product line PMs to ensure growth initiatives are coordinated and reinforced across product surfaces Requirements 4–7+ years of product management experience with a clear focus on consumer-facing or growth-oriented products Experience in fintech, crypto, or financial products — particularly products involving real-world assets, trading, or investment platforms Personal experience using financial products similar to ours, with a genuine desire to walk in the customer's shoes Demonstrated track record of owning and improving acquisition, activation, and/or retention metrics at scale Strong product instincts — you care deeply about user experience and are willing to do whatever it takes to make the product successful Excellent written and verbal communication; able to write sharp, well-reasoned PRDs and present clearly to engineers and leadership Data-driven mindset with hands-on experience defining KPIs, running experiments, and translating data into product decisions US-hours based (preference per current team structure) Nice to have Familiarity with on-chain / Web3 user onboarding challenges (wallet setup, KYC flows, etc.) Experience working on a unified platform serving multiple financial product lines Prior exposure to developer-facing or API-adjacent products What we offer Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation Full benefits (medical, vision, and dental) and flexible vacation policy (PTO) Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures

Location: Remote What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Consultant Relations VP, you’ll be embedded in the Strategic Alliances team and report directly to the Vice President of Consultant Relations. As VP of Consultant Relations, you’ll own Garner’s most strategic relationships with the largest national broker and consulting firms and set how Garner shows up with advisors. You’ll be a known, trusted name to practice leaders across the industry, define the business-development plan for a national portfolio, and be accountable for turning those relationships into closed distribution at scale. It’s a role for someone with an existing rolodex who is seen as an educator and thought partner in the space. What you will do Own Garner’s relationships with the largest, most complex national broker and consulting firms, becoming the trusted, go-to name for practice leaders and SMEs and setting how Garner shows up with top distributors. Define and drive the business-development plan for a national portfolio, consistently converting consultant relationships into closed distribution and firm-level data-licensing deals. Orchestrate cross-functional resources at scale — Sales, Product, Marketing, Client Success, Operations — behind the biggest partnerships, and channel consultant insight into Garner’s go-to-market strategy. Design the data-driven approach for the whole portfolio — contracting targets, timing, and closure rates — and use it to steer where the team invests. Bring deep, current expertise across the major firms and the broader benefits ecosystem, reframing Garner’s value to each firm’s priorities as a credible educator and thought partner in the market. What we're looking for 8+ years in employee-benefits consulting / broker or channel-alliances roles with national-firm scope, and an existing senior rolodex across the major firms — you build and own trusted relationships end-to-end and set how Garner shows up with top distributors. You operate with data rigor at portfolio scale: you design the goals, metrics, and tooling that track contracting targets, timing, and closure rates and steer where to invest. You know the benefits-consulting and broker landscape cold — deep, current expertise across the major firms and the broader ecosystem — and are seen as an educator and thought partner to sophisticated buyers. You orchestrate cross-functional resources at scale (Sales, Product, Marketing, Client Success, Ops) behind the biggest partnerships and channel partner insight into go-to-market strategy. You drive national business development — targeting the right firms, generating and advancing pipeline across the portfolio, and closing distribution with little hand-holding, accountable for the number. You influence at the executive level, synthesizing a market point of view and securing buy-in from senior external and internal leaders for cross-functional bets. You bring hunger and a roll-up-your-sleeves bias at scale in a fast-moving environment, operating with accountability and authentic feedback. A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics. What you’ll get here You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The total salary range for this position (inclusive of base and bonus) is $350,000 - $430,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an experienced enablement professional to build our Sales Leader Enablement program. As a key member of the GTM Productivity team, you will be responsible for designing the onboarding, training, and reinforcement programs that ensure our sales managers ramp quickly, lead their teams effectively, and drive consistent sales process across a rapidly growing global sales organization. You will define what great sales leadership looks like at Anthropic and build the infrastructure to develop it at scale. You will work at the intersection of sales leadership, product, operations, and our field teams to translate complex AI concepts, sales processes, and systems into clear programs. This is a ground floor opportunity to architect a sales leader enablement function from scratch. The right person will combine deep sales methodology and coaching expertise with credibility in front of executives, program building instincts, and a bias toward measurable outcomes. Key responsibilities Design and build a scalable onboarding and ongoing development program for sales leadership Roll out and reinforce a unified sales methodology across the global sales team, securing executive sponsorship and defining what is expected of each leadership level to drive adoption Build the reinforcement system that embeds methodology and process into manager coaching cadences, deal reviews, pipeline inspection, and forecasting Define and measure leading indicators of manager and team effectiveness Partner with Product, Marketing, Operations, and other teams to ensure managers receive timely, well-tailored messaging, content, and training on new releases and evolving use cases Serve as a trusted advisor to sales leadership on team productivity, coaching effectiveness, and leadership development Leverage Claude and advanced technologies to deliver personalized, just-in-time training and scale the program beyond in-person engagement Minimum qualifications Direct experience rolling out and reinforcing a sales methodology across a distributed sales team, including training managers to coach to it Program management experience, including building enablement programs from the ground up in a fast-growing, ambiguous environment Strong presentation and facilitation skills, with experience delivering training or coaching in front of both managers and executives Preferred qualifications 8+ years of experience in sales enablement, sales leadership development, sales management, or a related customer-facing role within AI/ML or enterprise technology organizations A track record of earning buy-in from senior sales leaders and frontline managers, and driving stakeholder alignment with executive audiences Strong analytical skills with a data-driven approach to measuring ramp, productivity, and program effectiveness Empathy for sellers and sales leaders, with an understanding of the demands of the role and a partnership-oriented approach to conflict and disagreement A proactive, resourceful approach, combining strategic vision with a willingness to build and execute hands-on Prior frontline sales management experience Experience at an AI company or high-growth technology organization that has scaled a sales leadership team Experience using or building applications on top of Claude or similar AI tools to automate and personalize training The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $310,000 — $360,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote Roles - EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge. A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks. You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions. What You’ll Be Doing Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure. Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented. Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation. Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues. Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation. Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings. Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions. Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation. Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally. What We Look For In You Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure. Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a related discipline, ideally within a highly regulated and globally distributed organization. Demonstrated experience owning or overseeing a multi-jurisdictional compliance framework, including translating regulatory requirements into scalable global standards, controls, monitoring, and governance while appropriately incorporating local requirements. Strong regulatory and customer-outcome judgment, with the ability to distinguish individual service issues from matters presenting potential regulatory, conduct, consumer-harm, reputational, or systemic risk. Demonstrated experience with root-cause analysis and systemic remediation, including assessing whether broader customer populations may be affected and driving appropriate corrective action. Strong second-line oversight and challenge capabilities, with experience designing or operating risk-based monitoring, QA, issue escalation, remediation tracking, and governance processes. Strong analytical and reporting capabilities, trend analysis, SLA monitoring, management information, and executive reporting. Excellent written and verbal communication skills, with the ability to communicate clearly with regulators, Legal, Compliance, senior executives, and cross-functional stakeholders. Proven ability to influence geographically dispersed teams and senior stakeholders. Nice to Haves Experience designing or overseeing a global customer complaints program across multiple regulatory regimes, particularly the United States, United Kingdom, European Union, APAC, LATAM, and/or Middle East. Familiarity with complaints-handling and customer protection expectations across major global regulatory regimes, including those established by the FCA, CFPB, MAS, European Supervisory Authorities (EBA, ESMA and EIOPA), and other relevant national competent authorities and dispute-resolution bodies. Relevant professional certification or advanced qualification such as CAMS, CFE, CRCM, CCEP/CCEP-I, ICA compliance qualifications, CIA, CRCMP, JD or equivalent legal qualification, or a comparable compliance, risk, or audit credential. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Knowledge has the power to shape how an organisation learns, adapts and succeeds. When people can easily find and trust the information they need, they make better decisions, move with confidence and create better experiences for our customers. In this role, you’ll help build the connections, habits and resources that make knowledge easier to share and reuse. You’ll bring people and ideas together, make expertise more accessible and help teams learn from one another, reducing duplication while creating space for better ways of working. As a Knowledge Management Specialist, you’ll work with subject-matter experts and teams across the organisation to turn fast evolving product, risk and regulatory requirements into clear, practical and easy-to-find guidance. Your work will help frontline and specialist teams act with clarity, consistency and confidence. KEY RESPONSIBILITIES - Translate complex onboarding, fraud, disputes, complaints, and account security processes into clear, user-friendly knowledge assets (articles, how-to video guides, process flows, FAQs) for frontline and specialist teams. - Work closely with Process Architects and Subject Matter Experts to rapidly capture, draft, and publish knowledge as new workflows go live, keeping pace with a fast-moving launch roadmap. - Act as the knowledge liaison between Operations, Product, Compliance, Legal, and Training teams, ensuring content reflects evolving regulatory requirements and product changes. - Track and analyse knowledge base performance and usage metrics to identify content gaps and opportunities for improvement. - Maintain taxonomy and tagging standards to ensure content findability and effective AI/assistant integration. RELEVANT EXPERIENCE - Experience in knowledge management, content creation, learning and development or instructional design. - Hands-on experience with a knowledge platform (e.g. Confluence, Zendesk, Notion). - Comfortable working with ambiguity and changing requirements, with experience working in a fast-paced, dynamic environment (high-growth fintech a plus). - Working knowledge of operations, including familiarity with operational processes, workflows and the day-to-day realities of the teams you'll be supporting. - Exceptional written and verbal communication skills, with an ability to simplify and accurately represent complex operational, risk, and regulatory processes. - Detail-oriented approach with excellent proofreading, editing, and content quality assurance skills. - A proven track record of collaborating effectively with Subject Matter Experts and cross-functional teams to gather high-stakes information quickly. - Strong organisational and time management skills, with the ability to manage competing content priorities across multiple workstreams. - Working knowledge of KM metrics and reporting (content freshness, coverage, search success, deflection) and the ability to communicate progress clearly to stakeholders. NICE-TO-HAVE - Experience supporting a new team or product launch, where knowledge and process are being built in parallel. - Understanding of learning design, instructional writing or adult learning principles. - Familiarity with workflow automation, AI-assisted content creation, emerging knowledge technologies, and AI-assisted search or chatbots for knowledge sharing. - Experience working with crypto and blockchain products, with an understanding of their operational and regulatory considerations. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Munich, Germany WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. WHO WE ARE: This role sits on the EMEA Leadership Team and reports to the General Manager, EMEA. WHAT YOU'LL ACHIEVE: - Own the GTM strategy, operating rhythm, and growth plan for Germany, with accountability for overall regional revenue outcomes across Sales Assist and Self Serve contribution. - Lead as a second-line manager: hire, coach, and develop frontline leaders and IC teams across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, and supporting GTM functions. - Scale a country-first GTM motion that brings Notion closer to German customers through local executive engagement, market nuance, and faster field-level decision-making. - Accelerate the land engine by opening the right front doors, growing professional workspaces, increasing net-new and upgrade opportunities, and connecting self-serve signals to sales-assisted motion. - Win lighthouse customers and turn them into market momentum by making them wildly successful, telling their story locally, and using those wins to influence peer companies across Germany. - Embed Notion’s AI-era GTM model across the team, including agent-enabled customer journeys, first-agent workflow activation, AI/agent demo proficiency, and stronger “build with the customer” motions. - Make agentic transformation central to the German GTM motion: help customers identify high-value workflows, build and deploy Notion Agents, automate cross-functional work, and measure outcomes from AI adoption. - Partner tightly with Solutions Consultants, Outcomes Architects, Forward Deployed Architects/Engineers, Professional Services, and Channel to reduce handoffs and deliver faster, more durable customer value. - Build “sell with” partner motions in Germany, including partner-sourced pipeline, co-sell plays, enablement, AI/agentic solution packages, and joint account planning. - Establish Notion as a visible force in the German ecosystem through executive dinners, field events, startup and community engagement, partner activations, and customer advocacy. - Represent the voice of German customers back to Product, PMM, Marketing, and EMEA leadership, especially around AI transformation, enterprise requirements, security, compliance, localization, and competitive dynamics. - Create a talent destination in Germany by hiring builder-oriented leaders and ICs, raising the craft bar, and developing the next generation of AI-native GTM talent. - Drive operational excellence across forecasting, pipeline quality, territory planning, inspection cadence, performance management, and cross-functional execution. WHO WE'RE LOOKING FOR: A strategic and hands-on GTM operator who has scaled enterprise SaaS or AI businesses in Germany and knows how to build a market, not just inherit one. You have led through managers, owned complex revenue outcomes, and created local market momentum through customers, partners, community, and talent. You combine second-line leadership with builder energy. You can set a crisp country strategy, install the operating system to execute it, and step into the field when needed — whether joining an executive customer conversation, sharpening a pipeline plan, coaching a manager, or helping the team translate a customer problem into an AI-powered, agentic workflow. You are excited by Notion’s shift to an AI-native, country-first GTM model and believe the best GTM teams will increasingly be builders: BDRs who identify transformation opportunities, Solutions Consultants who build with customers in the room, Outcomes Architects who turn early workflows into durable adoption, and Forward Deployed Architects/Engineers who design the technical systems behind complex agentic workflows. SKILLS YOU'LL NEED TO BRING: - 12+ years of professional experience, including 5+ years SaaS or AI sales & GTM teams in Germany. - Proven second-line leadership experience, including hiring, coaching, and developing frontline managers and high-performing IC teams. - Track record of owning and exceeding revenue targets across new business, expansion, and renewal/churn dynamics. - Deep knowledge of the German enterprise and startup ecosystem, including executive buyer networks, local partner channels, and market-specific buying dynamics. - Experience building or scaling a regional/country business in a high-growth or ambiguous environment. - Experience selling, implementing, or leading GTM teams around AI, automation, agentic workflows, collaboration, productivity, developer, or data products. - Strong strategic judgment: ability to define a country plan, segment the market, prioritize accounts and plays, and align cross-functional teams around outcomes. - Operational rigor across forecasting, pipeline generation, inspection, performance management, territory planning, and sales process. - Executive presence with CIO, CTO, CPO, COO, and business transformation buyers, with the ability to shape a compelling AI and agentic workflow narrative. - Strong understanding of modern GTM motions across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, Professional Services, Channel, Marketing, RevOps, and Product. - Builder mentality and deep AI curiosity: comfortable learning, demoing, and coaching teams on agent-first workflows, proof-of-value motions, and customer co-building. - Fluency in German and English. NICE TO HAVES: - Experience launching or scaling a country-first or regional GTM operating model. - Familiarity with enterprise security, compliance, APIs, webhooks, connectors, data residency, AI governance, and technical evaluation processes. - Experience scaling partner, channel, marketplace, or consultant-led GTM motions around AI or workflow transformation. We’re an equal opportunity employer and encourage candidates to apply even if not matching every bullet. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated on target earnings (including base salary and on target incentive pay) for this role is €350,000 - 420,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Recruiting Operations Manager on the Talent Acquisition team, you will help run the systems, data and processes that let us hire +100 people per month. You will work alongside Talent Acquisition, People Ops, Legal, Finance, and every department that hires. Your job is to make recruiting more effective as we scale: more great hires per unit of effort, without adding unnecessary complexity or sacrificing quality. This role is ideal for someone who thrives at the intersection of process, technology, and people: someone who loves solving operational challenges and driving continuous improvement. WHAT YOU WILL DO - Recruiting infrastructure & operating model: optimize our ATS, broader recruiting stack, workflows and processes end to end; keep the system clean, connected and scalable. - Metrics & performance: build the metrics and reporting that leadership and Ops teams need to make decisions, and turn insights into concrete improvements in speed, quality and efficiency. - Headcount planning & recruiting capacity: partner with Finance and business leaders to align workforce plans with business priorities and ensure recruiting capacity stays aligned as priorities evolve. - Enable recruiters & hiring managers: build practical enablement around tools, sourcing, workflows, interviewing, hiring principles and calibration so teams can operate more effectively. - Candidate experience & recruiting standards: establish a consistent, high-quality candidate experience across the recruiting process, and continuously identify opportunities to improve it - Innovation & leverage: use AI, talent intelligence, market data and emerging technologies to augment how we identify, engage and assess talent, creating new sources of leverage as we scale WHAT WE'RE LOOKING FOR - 5+ years in operations, including 2+ years in recruiting, People or HR Operations, ideally in a company that has scaled headcount quickly and navigated significant organizational complexity. - Strong systems thinking and attention to detail: you naturally connect the dots, spot inconsistencies and care about getting the underlying system right, not just fixing the symptom. - Pragmatic and highly organized: you focus on what will have the biggest impact, can manage multiple complex projects without losing focus, and bring the structure and follow-through needed to get things to the finish line. - Curious and hands-on: you have an appetite to vibe-code your way through automation, experiment with AI and new tools, and are comfortable building lightweight solutions yourself. - High-agency and positive: you operate independently, turn complex problems into solutions rather than simply raising them, and bring a constructive, can-do mindset to the work. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Manager of Commercial Applied AI Architects at Anthropic, you will drive adoption of frontier AI across our mid-market and SMB customers by leading a team of technical architects who help companies build and deploy with the Claude API, Claude Code, the Agent SDK, and Claude for Enterprise. Commercial is one of Anthropic's largest and fastest-moving books of business: thousands of companies, a rapidly growing sales team, and a small group of architects whose job is to change deal outcomes where technical depth matters most. Your team's leverage does not come from being everywhere. It comes from choosing the right accounts to go deep on, then turning what they learn there into blueprints, demos, tooling, and enablement that reach the rest of the book. You will bring your own builder credibility and technical judgment to the role. Our architects ship working code: prototypes, eval frameworks, near-production examples that customers extend, and internal tooling that scales the team itself. You do not need to be the strongest engineer in the room, but you should expect to be in the work with your team, not just reviewing it from above. When an architect is deep in a hard engagement, you will often be right there alongside them, unblocking, pairing, and pressure-testing, while the account itself stays theirs. This is a first-line leadership role reporting to the Head of Applied AI, Commercial. You will start by managing a team of architects and are expected to help grow it well beyond its current size, partnering with Commercial sales leadership on coverage, qualification, and where technical investment pays off. You will co-own the strategy for how Applied AI shows up in the Commercial segment, and you will be judged on your team's outcomes and growth, not your own. Responsibilities: Manage, coach, and grow a team of Commercial Applied AI Architects, setting a high bar for technical credibility, customer impact, and speed Own hiring for your team as it scales, defining the profile, running the loop, and building onboarding that gets new architects into customer conversations quickly Set goals and run reviews for your team, and develop each architect's career with clear, direct feedback Decide where your team's depth goes. Own the qualification and prioritization framework for Applied AI engagement across a very large book, and be comfortable saying no Work alongside your architects on their most consequential engagements, from technical discovery through deployment and expansion, and model what great looks like without taking the work off their plate Build and own the segment's technical playbooks for Claude API integrations, Claude Code rollouts, agentic architectures on the Agent SDK, and Claude for Enterprise deployments, and turn account-level wins into reusable assets that scale one-to-many Partner closely with Commercial sales leadership and Account Executives to co-build segment strategy, tighten the AE-to-architect operating model, and drive adoption across mid-market and SMB Ensure your team consistently surfaces how mid-market companies are building with Claude, and translate that signal into actionable feedback for Product and Engineering Represent Anthropic technically at customer sites, workshops, roadshows, and events, and contribute to thought leadership through content and speaking Stay ahead of the AI engineering landscape, including agentic architectures, eval design, context engineering, and developer tooling, and keep your team operating at the frontier You may be a good fit if you: Have 7+ years of experience in technical customer-facing roles (Solutions Architect, Sales Engineer, Forward Deployed Engineer, or similar), with 3+ years managing pre-sales or technical go-to-market teams Know how to hire well, coach effectively, give hard feedback kindly, and create an environment where builders do their best work Have led technical teams in a high-velocity, high-volume sales motion, where the constraint is your team's capacity rather than pipeline, and have a real point of view on how to allocate scarce technical talent across a large book Bring builder credibility. You have built and deployed LLM-powered applications, you understand what separates a prototype from a production system, and you can hold your own with a customer's engineering leadership Have hands-on familiarity with agentic architectures, LLM evaluation, and modern AI developer tooling, and can coach architects through the design decisions their customers face Have a systems mindset. When you see a problem, your instinct is to build one thing that serves ten customers rather than ten things that serve one Are comfortable in ambiguous, early-stage environments where the playbook does not exist yet, and have a track record of building structure as you go Have strong executive presence and can build trust with technical and business leaders alike Have a genuine passion for making powerful technology safe and societally beneficial Strong candidate may have: Scaled a technical pre-sales or forward-deployed team from a handful of people to a mature function, including defining the hiring bar, onboarding programs, and coaching systems from scratch Sold to and built for mid-market companies, with a clear understanding of how technical buying decisions differ between a 500-person company and a Fortune 500 Rolled out AI coding assistants or developer tools inside engineering organizations, and know how those teams evaluate, adopt, and measure them A visible technical presence through conference talks, written content, or open-source contributions The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $315,000 — $380,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the San Francisco Bay Area or New York City is $190,800-$227,900 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Spanish Fluency is required Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the Greater Chicago Area is $171,720-$205,110 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Remote (USA) Workplace: remote Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.  Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.  Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.    Why This Role Is Important to Arcadia Arcadia’s data and analytics platform is used by hundreds of health systems, ACOs, payers, and life sciences organizations, touching tens of millions of patient lives. This role owns how our agentic capabilities perform at that same scale: accurate, transparent about their own confidence, and safe for the clinicians, care teams, and patients who depend on them.  As a staff-level individual contributor, you will own the product-layer decisions that shape agent behavior, including prompting, retrieval and context, memory and state, evaluation, and escalation, while partnering with Product and Engineering on the systems that support them. Your work will help Arcadia make evidence-based launch decisions and scale responsible AI that is steerable, trustworthy, and ready for real healthcare workflows.    What Success Looks Like In 3 months You have established a production-grounded baseline for priority agentic workflows, with documented failure modes, severity-weighted evaluation rubrics, and a clear measurement plan You have mapped the current retrieval, context, memory, and escalation patterns and identified the highest-value opportunities to improve reliability, calibration, and cost You have earned trust across Product and Engineering by turning production evidence into clear, actionable recommendations In 6 months What You'll Be Doing Design and iterate on agent behavior across real, live workflows, including long- horizon , multi-turn agentic tasks Design retrieval and context architecture so the right source data reaches a model in the right structure and agents remain grounded in real data rather than filling gaps with assumptions Design memory and state handling across multi-turn and multi-agent flows, determining what is carried forward, summarized, or dropped and why Create context and prompt templates that combine few-shot examples, structured formatting, and reasoning scaffolding for consistent agent behavior Improve performance through prompting, tool-use strategy, and context construction, validated through direct experimentation rather than guesswork Build and run evaluations against real production conditions to measure performance, regressions , failure modes, and edge cases Author evaluation rubrics, quality heuristics, and thresholds that weight failures by severity and cost , not just frequency , and monitor those measures against production behavior Design and validate escalation paths that route agents to human review based on confidence and uncertainty while preserving safety and consistency under adversarial and edge-case conditions Design for cost-aware performance alongside latency, reliability, and accuracy through efficient context construction and tool-call economy Evaluate and sign off on model changes by baselining current behavior, running comparative evaluations, and making the go/no-go call before a change reaches a customer Maintain product-level AI documentation, including model cards, intended use, limitations, and known failure modes, so customer-facing teams work from actual agent behavior Partner closely with Product and product managers to ensure agents are not just capable, but steerable, trustworthy, and ready to scale What You'll Bring Bachelors degree in Engineering or related field and/or masters of Data Science or related field 4+ years of production software engineering experience, including 3+ years of hands-on ownership of ML, LLM, or agentic systems in production, with direct experience in healthcare, finance, or another regulated industry Demonstrated ability to diagnose why an agent failed, correctly attribute the fix to instruction, retrieval, context, or memory design, and weigh failures by severity and cost rather than frequency alone Hands-on experience with RAG architecture, production-grounded evaluation frameworks, and fallback or human-in-the-loop logic for automated systems Working familiarity with AWS AI/ML services, including Bedrock and SageMaker, sufficient to build and evaluate effectively in Arcadia’s environment Evidence-led judgment and the credibility to push back on launch decisions, paired with a builder’s instinct to run the experiment and move from a production failure to a fix Would Love for You to Have Experience applying AI to healthcare data or workflows where safety, transparency, and calibrated uncertainty directly affect care teams or patients Experience with long-horizon, multi-turn or multi-agent workflows and product-level AI documentation such as model cards What You'll Get The opportunity to define how agent performance, safety, and readiness are measured for production healthcare workflows Meaningful ownership across prompts, context, memory, evaluations, and escalation patterns at product scale A cross-functional role translating production evidence into AI improvements used across Arcadia’s platform A mission-driven company working to improve how patients receive care A flexible, remote-friendly culture with personality and heart Employee-driven programs and initiatives for personal and professional development Membership in the talented, energized, diverse, and purpose-driven Arcadian community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp wins when our customers win. Ramp’s customer base is scaling rapidly, spanning more businesses, more users, and more use cases across increasingly complex finance operations. At the same time, our expanding product surface area — from cards and expense management to bill payments, procurement, vendor management, accounting automation, and emerging products — is creating more nuanced customer needs and more cross-functional support moments. AI is changing what is possible in parallel: giving CX new ways to route, resolve, and guide customers, while raising the bar for where human judgment, specialization, and consultative support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers across Phone, Email, and Chat. You will lead within a 24/7 customer operation, ensuring the right coverage, leadership, and customer experience across channels. This role is accountable for the performance of its channel portfolio, helping customers get the right answer quickly and delivering consistent results across quality, speed, productivity, and customer satisfaction. The role combines direct leadership of channel teams with close partnership across CX Operations, CX Specialized teams, CX AI Ops, and Product Operations. You will develop strong managers and frontline teams, create real accountability, and stay close enough to the work to understand where customers and teams are getting stuck. You will translate the department’s direction into clear priorities, stronger operating routines, and measurable improvements across Phone, Email, and Chat. Because Ramp’s CX team sits within the Product organization, this role has close ties to the technical teams and products our customers use every day. That proximity gives CX a unique opportunity to turn frontline insight into better workflows, stronger product feedback loops, and an AI-powered way of working. This role is a strong fit for a thoughtful, hands-on leader who learns quickly, raises the bar, and makes clear decisions in a fast-changing environment. You are comfortable owning the day-to-day, rolling up your sleeves to understand the work and the product deeply, developing people, setting high standards, and turning complex problems into clear plans that improve outcomes for customers and teams. You will help define how managers lead, how frontline teams use AI and automation, where human judgment matters most, how channels work together, and how CX scales through Ramp’s next chapter. If you love building high-performing teams, solving hard operational problems, and helping customers win through rapid product, business, and AI-driven change, this role is for you. WHAT YOU’LL DO - Own day-to-day channel execution — lead Phone, Email, and Chat teams, stay close to the work, and drive frontline performance across customer satisfaction, quality, service levels, resolution quality, and productivity. - Develop CX leadership — coach Managers, set clear expectations, and build accountability for team performance and customer outcomes. - Serve as an escalation point — help resolve high-priority customer and internal escalations, bringing sound judgment, urgency, and clear communication to complex issues. - Improve tools, workflows, and channel execution — use product knowledge, customer feedback, quality findings, and performance data to improve operating routines, resolve cross-channel trade-offs, and partner with CX Operations, CX Specialized teams, AI, Product Operations, Product, Engineering, Risk, and other stakeholders on better workflows and automation opportunities. - Challenge how we operate — evaluate whether our metrics, workflows, team structures, training, and operating model meet today’s customer and business needs. Bring a founder mindset by questioning assumptions, testing new approaches, and helping the organization evolve. - Shape the AI-powered future of CX — define how CX should evolve as Ramp grows, including how managers lead, how frontline teams use AI and automation, where specialization improves the customer experience, and where human judgment should be elevated. - Turn strategy and emerging opportunities into scalable operations — translate department priorities and new business areas into clear channel plans, repeatable processes, strong change management, and high adoption across Phone, Email, and Chat. WHAT YOU NEED - Experience as a leader who has managed large, complex operational teams in a fast-paced environment; traditional support experience is valuable but not required. - Exceptional learning agility and horsepower, with startup or similarly high-ownership operating experience; you learn new domains quickly, move through ambiguity, and build structure without waiting for perfect information. - A record of improving customer-facing operations through rigorous analysis, strategic problem solving, and strong execution, including finding practical solutions to complex problems others may miss. - An empathetic, direct leadership style that develops people while holding a high personal and team bar for performance, quality, ownership, and follow-through. - Strong written and verbal communication, including the ability to align teams and cross-functional partners around difficult decisions. - A builder mentality around technology and operations, with experience using AI, automation, or workflow tooling to transform the customer and team experience and drive changes from idea to adoption. - Curiosity about the business behind the support motion, with the ability to connect customer needs, product complexity, frontline workflows, and company priorities. NICE TO HAVES - Experience leading multiple customer-facing channels, such as Phone, Email, Chat, or other real-time and asynchronous support operations. - Experience in FinTech, financial services, or another complex, highly regulated environment. - Experience partnering with operations, product, or tooling teams to improve customer-facing workflows across multiple teams. - Experience scaling customer operations at a high-growth startup. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $220,000–$290,000. For candidates located in all other locations, the base salary range will be between $190,000-$260,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice