Вакансии

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location Dubai, UAE About the Role We are seeking a highly accomplished and strategic Senior Territory Account Executive to join our team in Dubai. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security). As a Senior Commercial Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject-matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives. Regional Focus: North and French-speaking African countries Responsibilities Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions. Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level and minus one executives. Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery. Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations. Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders. Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities. Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization. Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking. Desirable Skills, Knowledge, and Experience Language Skills: Fluency in French, Arabic and English. 8+ years of advanced experience selling complex related technology solutions to enterprises across Emerging Markets (North and French-speaking African countries) , with a significant track record of consistently exceeding multi-million dollar quota targets. Deep expertise and fluency in Cloud Networking, Security and Edge Computing technologies , with an exceptional ability to articulate features, benefits, and use cases across diverse customers within the Commercial sectors. Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales. Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure. Exceptional strategic communication and presentation skills , with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one). Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals. Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts. Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes. Strong coaching and mentorship abilities , with a passion for helping colleagues grow and improve. Highly self-motivated, entrepreneurial, and resilient , thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals. Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application). Bachelor's degree required , with a technical background (e.g., engineering, computer science, MIS) highly preferred. Ability to travel as required to engage with key customers and internal teams. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Dublin Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We're seeking a Manager, Enterprise Application Engineering to build and lead the engineering team behind Harvey's internal business systems. You'll manage a group of Enterprise Application Engineers and AI Enablement Engineers who build the applications, integrations, and agents that Harvey's business teams run on — and you'll stay hands-on in the code and architecture yourself. This is Harvey's first Business Technology leadership role in Dublin, so you'll also anchor the EMEA engineering bench for BizTech as the company scales internationally. You'll inherit a small nucleus and hire out from there, which means your first year is as much about recruiting, defining the team's charter, and setting the engineering bar as it is about shipping. The ideal candidate is a working manager: someone who has built internal applications and integrations at a fast-moving company, has led a small engineering team, and is genuinely excited about applying AI agents to internal business problems rather than just talking about it. Harvey builds AI for legal professionals - the internal bar has to match the external one. At Harvey, we value Decisiveness, Simplicity, and the mindset that Job's Not Finished. We move fast, prioritize clarity, and are always striving for excellence. If this resonates with you, we'd love to hear from you. WHAT YOU'LL DO - Build and lead the team. Hire, onboard, and develop a Dublin-based team of Enterprise Application Engineers and AI Enablement Engineers. Own the interview loop, ramp plans, and performance for the function. - Stay hands-on. Spend a meaningful share of your time in the work - designing systems, reviewing code, writing integrations, unblocking your engineers on production issues. You set the technical bar by demonstrating it. - Own the internal application layer. Take responsibility for the custom applications, services, and automations that sit on top of and between Harvey's core platforms (Salesforce, Workday, NetSuite, Okta, Marketo, Zendesk, Google Workspace, Slack, Zip, Linear, Notion), including their reliability, security posture, and lifecycle. - Drive AI enablement into the business. Lead the team that puts agents, MCP servers, and internal AI tooling into the hands of Harvey’s teams - building the connective plumbing to internal systems, the evaluation and guardrail practices that make it safe, and the enablement that makes it stick. - Partner with business and systems owners. Work directly with teams across Finance, People, GTM, Marketing, Customer Experience, Legal, and Workplace leaders to turn ambiguous business problems into scoped, sequenced engineering work - and to say no clearly when something shouldn't be built. - Establish engineering standards. Define how this team writes, tests, deploys, documents, and monitors what it builds. Introduce the practices that scale a growing team without adding process for its own sake. - Anchor BizTech in EMEA. Provide senior BizTech presence in Dublin for a growing international office and region, and hold enough overlap with US stakeholders to stay tightly coupled to the wider org. - Make build-vs-buy calls. Assess when a business need is better solved by configuration, a vendor, an integration, or custom code - and make that call with cost, security, and long-term maintenance in view. WHAT YOU HAVE - Minimum 2 years of engineering management experience, and 7+ years of hands-on enterprise application, integration, or internal platform engineering. - Hands-on engineering depth in a modern language (Python, TypeScript, Go, or similar) and real experience designing and operating API-based integrations between business systems. - Working knowledge of the enterprise SaaS landscape - CRM, HRIS, ERP, IdP, Marketing automation, and support / CX platforms (Salesforce, Workday, NetSuite, Okta, Marketo/Braze, Zendesk, or comparable) - and how business processes like Lead-to-Cash, Hire-to-Retire, and the post-sale support lifecycle actually flow across them. - Demonstrated experience applying LLMs or AI agents to real production problems, with a clear point of view on evaluation, guardrails, and where the technology does and doesn't hold up. - Track record of hiring and developing engineers, and of raising the technical bar on a team you inherited or built. - Strong communication and stakeholder management skills, especially with non-technical teams. - Ability to thrive in a fast-paced, high-growth, and global environment. Bonus Points: - Experience standing up a Business Technology, internal tools, or enterprise engineering function in a new office or region. - Background at a high-growth B2B SaaS company scaling through 2,000+ employees. - Hands-on work with MCP, agent orchestration frameworks, or LLM gateway and evaluation tooling. - Fluency with agentic coding tools (Claude Code, Cursor, Codex) as a daily working practice. - Experience with enterprise iPaaS platforms (e.g., Workato) and event-driven integration patterns. - Exposure to legal, professional services, or another regulated industry. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-SH1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Singapore Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Lead & develop a high-performing sales team - Hire, onboard, and develop Enterprise/Strategic AEs covering Southeast Asia. Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team. - Own regional performance - Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights. - Be deeply involved in deals - Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy. WHAT YOU'LL BRING - 10- 15+ years of experience in an Enterprise customer-facing sales role, identifying and closing large accounts. - People Leadership Experience: 5+ years managing, mentoring, and developing a high performing enterprise sales team. - Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex deals. - Strong Communication Skills: Exceptional verbal and written communication abilities. - Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Tbilisi, Georgia Workplace: remote At Infomediji, we are building the next generation of Spatial Media: a new way people experience video through interaction, multi-user presence, haptics, AI, and immersive storytelling. DeoVR is a leading immersive streaming platform serving millions of users globally. Content creators and partners are central to this ecosystem, and we are looking for a Product Manager to make their experience simpler, clearer, and more scalable. If you enjoy turning complex operational and technical workflows into products people genuinely enjoy using, this role is for you. The Role We're looking for a creative and detail-oriented Newsletter Editor to take ownership of our newsletters at DeoVR. In this role, you'll turn product updates, emerging VR technologies, creator stories, and industry trends into engaging newsletters that keep our community informed and inspired. You'll manage the editorial process from content planning to publication, ensuring every newsletter delivers value to our audience and strengthens engagement with DeoVR. What You Will Do Own the newsletter editorial calendar, from content planning to publication Write, edit, and publish engaging newsletters featuring product updates, creator stories, and industry news Identify relevant topics and turn technical information into clear, compelling content Create attention-grabbing subject lines, engaging copy, and effective calls to action Collaborate with product, marketing, and creative teams to gather insights and develop content ideas Maintain a consistent brand voice and high editorial standards across communications Monitor newsletter performance and continuously improve content based on audience engagement Experiment with content formats, messaging, and storytelling approaches to improve results What We Are Looking For Proven experience in newsletter editing, copywriting, content marketing, or a similar role Excellent English writing, editing, and storytelling skills Strong understanding of email content best practices and audience engagement Ability to simplify technical topics and create engaging content for different audiences Experience with email marketing platforms and basic content analytics Creative, proactive, and detail-oriented, with a strong sense of ownership Comfortable working independently in a fast-paced startup environment Bonus Points Experience creating newsletters for tech, media, or subscription-based digital products Interest in VR, immersive technologies, AI, and emerging media Familiarity with A/B testing, audience segmentation, and email performance optimization Hiring Process HR screening (30 min) Case Task (2-4 hours) CEO Interview (30 min) 💼 Explore our hiring process What We Offer Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity. The chance to be part of a pioneering team in a rapidly evolving industry Direct impact on the future of immersive media Flexible working hours and remote-first culture A team that values initiative, clarity, and collaboration Access to all tools and tech you need Unlimited DeoVR Premium A work environment where ideas matter and people are treated with respect Stay Connected Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive. About the job This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Northern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and revenue growth, as well as sourcing net new opportunities within a set of accounts. Responsibilities In this role, you’ll: Servicing the fastest growing customers in the region. Growing our revenue and share of wallet within your key account list. Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software. Maintaining the highest levels of customer satisfaction. Create pricing proposals, negotiating terms and managing the contract process. Selling solutions to a technical and business audience. Building trust and mutual respect with technical customers and peers. Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Balancing challenging priorities and handling multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. History of working with accounts ranging from large multinational enterprise customers to Digital Natives. Experience building and maintaining relationships up to C-suite. Demonstrated success by achieving quota on a consistent basis. Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base. A solid understanding of financial reporting within a direct customer base - Revenue tracking Experience selling both to a business and technical stakeholders. Desired: Experience and understanding of working in the communications market is preferable.  Have sold or worked with Messaging, Voice, Email, Contact Centre, Account Security Verification.  Or have prior experience in a traditional telecommunications environment/business. Curious networker Location The position will be remote and based in the United Kingdom or Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25%  travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Los Angeles, United States Workplace: remote Join Our Vision: We are building the next generation of Spatial Media — a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling. We are now expanding the boundaries of what video can be — moving from passive watching to active, interactive, multi-user journeys. If this excites you more than it scares you, you are in the right place. The Role We are looking for an experienced Colorist to join our international post-production team, focusing on video projects, on a Pay-Per-Project basis. You'll collaborate with video editors to enhance video quality through expert color grading and correction, ensuring consistency and alignment with the creative vision. What You Will Do Perform precise color correction and grading to enhance scene mood, tone, and quality. Work closely with the post-production team to achieve project alignment. Ensure color consistency by adjusting exposure, saturation, and balance. Innovate with creative solutions to strengthen visual storytelling. Keep project files organized and manage timely delivery of all assets. Stay updated on trends, tools, and techniques to improve workflows. What We Are Looking For Proven Colorist experience with a strong portfolio. Proficiency in DaVinci Resolve and other color grading tools. Experience in the US market. Strong foundation in color theory, correction techniques, and grading principles. Familiarity with HDR workflows and platforms (cinema, streaming, broadcast). Knowledgeable about color spaces, LUTs, and formatting standards. Keen eye for detail and a strong ability to maintain visual consistency across scenes. Eagerness to explore and adopt new tools and techniques. Bonus Points Experience in VR editing Experience with VFX and compositing software (e.g., Adobe After Effects) Hiring Process Portfolio Review (Mandatory for application). HR Screening (30 min). Case Task. Team Interview (30 min). CEO Interview (30 min). 💼 Explore our hiring process What We Offer Please note, that this is a fully remote contract role. B2B cooperation only — you will work with us as an independent contractor operating through your own legal business entity (e.g., sole proprietorship, limited company, or equivalent). The chance to be part of a pioneering team in a rapidly evolving industry. Direct impact on the future of immersive media. Flexible working hours and remote-first culture. A team that values initiative, clarity, and collaboration. Access to all tools and tech you need. Unlimited DeoVR Premium. A work environment where ideas matter and people are treated with respect. Stay Connected Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.

Location: Lviv Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. We are building a new recruitment team responsible for closing advanced global roles. This is full-cycle recruitment: from gathering requirements to presenting offers and initiating pre-onboarding. Sourcing is an integral part of our process. We value collaboration, a positive atmosphere, and a results-oriented mindset. Your role: Full-cycle recruitment on a global scale: sourcing, interviewing, coordinating next steps, and extending offers Collaboration with Talent Sourcers Managing and advising key stakeholders (in collaboration with the Lead) Participating in brainstorming and problem-solving sessions; finding unconventional recruitment approaches Supporting colleagues Maintaining the ATS Preparing reports What you bring: 4+ years of recruitment experience filling hard-to-fill engineering and corporate roles Proven global recruitment experience hiring across multiple regions and time zones Flexible, results-oriented approach Business acumen (preferred) Strong English skills (speaking and writing at B2 - C1+ level) What we offer: Working with a strong global team where we care about each other and share the best practices Health and medical insurance coverage Flexible working hours (office-based) Join Ajax Systems!

Location: Paris Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Talent Acquisition Lead, Early Careers, you will play a pivotal role in shaping the next generation of AI talent at Mistral. You will design, build, and run our global early careers strategy — spanning internships, graduate hiring, and campus recruitment — positioning Mistral as a premier destination for ambitious students and recent graduates in AI. This is a rare opportunity to build early careers programs from the ground up at one of the world's leading AI companies. You will own the full lifecycle of the intern and graduate experience: from sourcing and selecting high-potential talent through international school and university partnerships, to designing inclusive, well-structured programs that develop and convert that talent into future Mistral employees. Working from our Paris HQ, you will partner closely with hiring managers across all our departments to ensure early careers pipelines keep pace with our rapid global growth. 📌 Location: this role is located at our Paris, France HQ, with hybrid onsite collaboration. WHAT YOU WILL DO - Design and execute strategic early careers programs with clear goals for intern and graduate pipelines, aligned with Mistral's global growth plans and talent needs. - Partner with hiring managers and the People team to define role requirements, train and scale interview panels, and align on early careers priorities. - Own the end-to-end recruitment process for interns and early careers hires globally — from role definition and sourcing through offers and conversion decisions. - Build and maintain partnerships with top international schools and universities, creating sustainable, multi-year sourcing channels for high-potential candidates. - Build inclusive and equitable intern programs with structured learning objectives, meaningful core projects, and mentor/buddy pairing systems for every cohort - Drive global campus recruitment: represent Mistral at career fairs, host on-campus events, and develop targeted employer branding strategies for student markets. - Recruit, onboard, and lead a team of hands-on recruiters: set priorities, coach and develop the team, and scale capacity in step with hiring demand across geographies. - Build scalable systems and best practices: workflows, documentation, and tools to support rapid growth across geographies. - Embody our culture as an ambassador for Mistral, on campus and internally. WHAT WE'RE LOOKING FOR - Proven experience: 7+ years in recruiting, preferably in tech, high-growth, or competitive environments. - Early careers depth: Exposure to global early careers, internships, or graduate recruitment - Team leadership: Demonstrated experience building, growing, and managing a team of recruiters in a fast-scaling environment. - Partnership expertise: Expertise in international school and university partnership development and global campus recruitment. - Program building: Demonstrated experience building inclusive and equitable intern programs, with excellent project management skills and exceptional attention to detail. - Data-driven mindset: Skilled at analyzing metrics to solve problems and optimize recruitment processes. - Global perspective: Experience with international hiring and fluent English communication; French is a plus. - Stakeholder influence: Ability to advise and align senior leaders with credibility and diplomacy. - Hands-on execution: Capable of balancing strategy with operational excellence, staying organized and disciplined across concurrent programs and locations. - Tool proficiency: Familiarity with modern ATS (e.g. Ashby), LinkedIn search, scheduling tools, and AI-driven productivity tools is a plus. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Tbilisi, Georgia Workplace: remote At Infomediji, we are building the next generation of Spatial Media: a new way people experience video through interaction, multi-user presence, haptics, AI, and immersive storytelling. DeoVR is a leading immersive streaming platform serving millions of users globally. Content creators and partners are central to this ecosystem, and we are looking for a Product Manager to make their experience simpler, clearer, and more scalable. If you enjoy turning complex operational and technical workflows into products people genuinely enjoy using, this role is for you. The Role We’re looking for an experienced App Store Optimization (ASO) Manager on a pay-per-hour basis to take ownership of our app presence across the Meta Store, App Store, and Google Play. In this role, you’ll focus on boosting app visibility and downloads, driving growth through in-store tools, managing user reviews, and improving join flow. What You Will Do Own and manage our app presence across the Meta Store, App Store and Google Play Develop and execute ASO/SEO strategies (metadata, content, visuals) to maximize organic visibility and conversion rates. Monitor key app store metrics daily to quickly identify, diagnose, and resolve performance or conversion drops. Track app ratings and proactively manage user reviews to improve store sentiment. Streamline the join and onboarding flows to deliver a seamless user experience and boost conversion. Plan and execute in-app events, promotional features, and push campaigns to drive user engagement. Collaborate closely with Product and Design teams to refine in-app visuals, feature touchpoints, and user flows. Stay current with store policies, platform updates, and industry trends to deliver actionable market insights to stakeholders. What We Are Looking For Solid experience as an ASO Manager or in a similar role Strong understanding of app store algorithms (Apple App Store and Google Play), keyword optimization, and ranking factors Proactive, ownership-driven, and able to manage work independently Comfortable working in a fast-paced startup environment Fluent in English Bonus Points Experience working with Meta Store , Steam, PICO Store, etc. Hiring Process HR screening (30 min) HM Interview (30 min) Case Task (2-4 hours) CEO Interview (45 min) 💼 Explore our hiring process What We Offer Please note: fully remote pay-per-hour contract role. B2B only - work as an independent contractor with your own legal entity. The chance to be part of a pioneering team in a rapidly evolving industry Direct impact on the future of immersive media Flexible working hours and remote-first culture A team that values initiative, clarity, and collaboration Access to all tools and tech you need Unlimited DeoVR Premium A work environment where ideas matter and people are treated with respect Stay Connected Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.

Location: India (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for a Channel Manager to develop, execute and evolve our partner go-to-market strategy in India. You will work closely with Sales, Solution Engineering, Marketing, Operations and the leadership team to align sales and go-to-market efforts with our product, technical and sales development efforts. Your key task is to deliver immediate and future partner-sourced revenue growth, working primarily with Grafana's regional Systems Integrators and Value-Added Resellers. As our first dedicated channel hire in India, you will build an emerging partner community and shape the role, the strategy and the playbook inside a rapidly growing company where partners are a core part of go-to-market. This is NOT a programmatic channel and distribution role. This IS a sales-focused channel role for someone who thrives in a fast-paced environment, is comfortable owning a partner-sourced revenue number, and can build on a fast-growing channel business. What You'll Be Doing: Develop executive-level relationships with focus partners in India Own partner opportunity identification and deal acceleration to drive revenue targets Lead the identification, activation and development of regional partners Develop partner capabilities, co-sell motions and brand awareness initiatives Establish strong executive relationships to create partnership business plans Work with leadership to manage pipeline and revenue commitments Work across Grafana Labs on message alignment, operational coordination and evangelism of the partner strategy and program What Makes You a Great Fit: 7+ years of experience in channel sales or sales (selling with partners) Experience selling SaaS (open source technology is a plus), and familiarity with BEPIC and MEDDPICC selling methodologies A demonstrated history of consistent goal achievement at high-growth startups A consultative sales approach, with the goal of keeping customer, partner and community satisfaction exceptionally high Proven experience developing a high-performing channel strategy for SaaS vendors new to the India market Bonus Points For: Running low-touch deal cycles with partners independently of the direct sales team A demonstrated ability to increase partner-sourced revenue (NACV) contribution to India's overall revenue. Compensation & Rewards: In India, the OTE (On-Target Earnings) compensation range will apply for this role.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Australia, Sydney We are seeking a highly motivated and experienced Senior Global Practice Leader for our product portfolio: Developer Platform, Professional services to join our growing team. You will take the lead to build a global practice of practitioners that can realise business outcomes for customers primarily through the capabilities within the Cloudflare developer platform. Responsibilities: Act as a product manager of professional services specifically for our Developer Platform; Prioritizes and executes on building offerings based on alignment with strategic vision. Review information gathered by PS Leaders and other Practice Leaders to understand offering value propositions. Execute on building PS offerings based on direction from Leadership. Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators. Leads effort to create and maintain selling and delivery enablement. Creates fixed outcome service offerings that are in-line with quick wins. Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, E.g., Mid-Market, Enterprise, Digital Natives, Verticals Demonstrates good communication skills across the PS organization (Delivery Leaders, Services Sales, Consulting Delivery) and Customer Engineering Teams as well as GTM leaders for the Developer Platform product portfolio Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings. Drive the team's comprehensive understanding of Cloudflare's Developer platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice. Travel: Limited travel is expected with the only solid  requirement being attendance in person at the 6 monthly PS leadership meetings held in Lisbon and / or Austin. Some customer travel within Australia is also anticipated. Qualifications: Bachelor's degree in Business, Information Technology, or a related field. Minimum of 8 years of experience in professional services, practice architecture or leadership roles, or a developer oriented customer-facing role Strong understanding of the professional services landscape, including both internal and partner-provided services. Strong understanding of development platforms and frameworks and how they can benefit customers. In particular being able to translate business challenges into a developer platform based solution or partial solution. Ability to quickly prototype potential solutions for customers and then provide guidance on the migration from prototype to robust business critical application/solutions should occur. Demonstrable desire to educate fellow professional services staff how to leverage developer platform capabilities within their practice, respectively being Zero Trust Networking and Application services Excellent prior work experience as a Product Manager, Practice Manager or Architect Knowledge and familiarity with the Software Development Life Cycle Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans Ability to quickly understand technical concepts and explain them to customer and professional services audiences (mostly technical) Proven ability to effectively interact with and influence senior executives and team members Communication, negotiation, and interpersonal skills. Experienced in giving and receiving constructive feedback Ability to thrive in a fast-paced, unpredictable environment Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs and related technologies Experience with Jira and Salesforce (or similar CRM tool) is a plus. Fluency in English (written and oral) is a must. Fluency in one or more additional regional languages is a plus. Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries. Hands-on experience with CI/CD pipelines and associated development tools What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: London, United Kingdom Workplace: fully About InvestEngine We're a London-based fintech on a mission to make ETF investing simple and accessible. Over 150,000 clients have trusted us with over £3.5 billion in assets — and we're just getting started. We've been featured by MoneyWeek, Finder and Forbes, and we're growing fast with big ambitions. About the role InvestEngine is growing fast, and so is our engineering team. That means more infrastructure to run, more services to keep healthy and more requests from the people who build on top of it. We're adding a Middle SRE / DevOps Engineer to the DevOps team to keep our cloud platform safe, observable and reliable day to day, and to make it a little better every week. You'll join a small, senior team, report to the DevOps Team Lead and get hands-on onboarding from experienced engineers. Our platform runs mainly on AWS, with some GCP. This is a hands-on role with no people management. It suits someone who cares what happens to a system after the change is shipped, not just whether the ticket is closed. What you'll do Run and maintain our cloud infrastructure, mainly on AWS (EC2, VPC, IAM, S3, Route 53, CloudFront), with some GCP. Carry out planned maintenance: OS patching, updates and upgrades, backup checks and audit checks. Verify that MySQL backups actually restore and that failover works — safely, without putting production at risk. Look after monitoring and logging in Grafana and ELK: tune alerts, cut noise and turn signals into action. Handle requests from developers, Operations and our managed service partner, including access and permissions. Automate repetitive work with Python and Bash, and manage configuration with Ansible and Terraform. Take part in incident response and follow-ups, and help prevent the same issue from happening twice. Grow into owning a defined part of our infrastructure end to end. Roughly 60% of your time goes to planned maintenance and improvements, and up to 40% to incoming requests. Coding is limited to infrastructure as code and automation scripts. Your first 3 months Weeks 1–2: onboarding, access and security training, runbook review, your first supervised low-risk change and shadowing incident response. Month 1: handle routine maintenance on your own and fix at least one documented operational gap. Months 2–3: own an agreed area of the infrastructure and ship at least one meaningful reliability, visibility or automation improvement. What we're looking for 3+ years of hands-on experience with cloud and Linux infrastructure in production (web products or similar). Practical AWS experience: you can operate and troubleshoot core services, networking and permissions. Confident with Docker: runtime, resources, logs and health checks. Experience with Ansible for repeatable, idempotent configuration. Monitoring and logging with Grafana and ELK — you know the difference between a signal and noise. Scripting in Python and/or Bash to automate operational work, with safety checks built in. MySQL in high-availability setups: backups, restores, replication and failover. A safety-first approach to production changes: plan, validate, roll back and escalate when needed. Ownership of what you run after it ships, plus clear written and spoken communication. English at B2 level or higher and fluent Russian . Availability during UK working hours, and readiness to help with rare out-of-hours incidents. You don't need an "SRE" job title. Strong Linux/UNIX administrators who meet these requirements are very welcome to apply. Nice to have Terraform (working with existing modules is enough; you won't need to build them from scratch). Kubernetes. GCP or other cloud providers. Understanding of CI/CD pipelines. Cloud security best practices. Zabbix. Experience in fintech or another regulated industry (not required). Our stack Cloud: AWS (EC2, VPC, IAM, S3, Route 53, CloudFront), some GCP Containers: Docker Config & IaC: Ansible, Terraform Observability: Grafana, ELK, Zabbix Data: MySQL (HA setups) Automation: Python, Bash What we offer Real impact early on: you'll own part of the platform that thousands of investors rely on. Room to grow towards Senior SRE, with support from experienced DevOps engineers. A say in how we run and improve our infrastructure. A modern cloud stack and time set aside for improvements, not just firefighting. Fully remote work with UK-hours overlap. Unlimited vacation. A friendly, supportive engineering team. Hiring process HR interview with the Talent team Gamified cognitive assessment Technical interview with the DevOps team Final conversation with the CTO

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Caitlin, Senior Manager, Technical Support at Customer.io , and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing. You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes. You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use. What we value Empathy and curiosity: You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable. Clarity: You explain complex technical concepts simply and help others do the same. Collaboration: You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal. Thinking at scale: You look at how we do things today and see what could work better for the whole organization, then you help make it happen. Continuous learning: You stay ahead of evolving standards and see change as a chance to improve how we work. What you'll do Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR) Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization What we're looking for 2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them Experience building or improving processes, documentation, or training that help a support or deliverability team scale Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience Located in the United States or Canada Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams Compensation & Benefits We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60 minute Case Study Review call with Cross-Functional Partners 30 minute video call with potential Team Member 30 minute final video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Colombia; El Salvador; Guatemala; Honduras; Nicaragua; Bolivia, Plurinational State of We are seeking a sharp, empathetic, and detail-oriented Bilingual Employment Law Paralegal / Intake Specialist to support a growing U.S.-based employment law firm. In this dual-function role, you will be the first point of contact for potential clients who are often navigating difficult workplace situations, such as wrongful termination, discrimination, or wage disputes. You will be responsible for conducting thorough intake screening interviews, gathering critical case facts, qualifying leads, and supporting the attorney with essential pre-litigation paralegal drafting and document organization. If you have a solid background in U.S. plaintiff-side litigation, speak fluent English and Spanish, and possess an empathetic phone presence, we encourage you to apply! Key Responsibilities Intake & Screening Management: Answer inbound calls, web leads, and text inquiries from potential clients using the firm’s screening scripts. Case Fact Gathering: Collect detailed case information regarding employers, employment dates, termination reasons, pay issues, and protected class/activity indicators, documenting all data clearly in the CRM. Initial Case Qualification: Perform preliminary case evaluations (evaluating statute of limitations, employer size, at-will vs. contract status) and flag high-priority leads to the attorney on the same day. Client Onboarding & Scheduling: Send and track retainer agreements and intake forms via e-signature platforms, schedule consultations, and maintain the attorney’s calendar. Paralegal & Pre-Litigation Support: Organize client documents, build case chronologies, follow up with clients for additional records, and draft initial demand letters and administrative agency filings (EEOC, CRD, DLSE) using established templates. Requirements Experience: 1+ years of direct experience in a U.S. law firm as an Intake Specialist or Paralegal (preference for employment law, personal injury, or plaintiff-side litigation). Language & Communication: Exceptional bilingual fluency in English and Spanish with an American accent preference. Must possess a calm, compassionate, and professional phone presence. Written Skills: Strong written English capabilities; summaries and notes must be clear, complete, and structured enough for the attorney to evaluate without requiring follow-up calls. Software Proficiency: Hands-on experience with legal case management platforms (Clio, MyCase, Filevine, Lawmatics, or similar) and e-signature tools. Ethical Compliance: Clear understanding of confidentiality, HIPAA/PII protection, and attorney-client privilege. Work Setup & Terms Schedule: Full-Time (40 hours/week, Monday – Friday). Location: 100% Remote. Requirements: Noise-canceling headset, high-speed internet, and power/internet backup systems.

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. This role is 100% remote and open to US-based candidates at this time. YOUR IMPACT Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're becoming an AI-driven organization with a new strategic narrative, a redefined ICP, and a go-to-market motion built to match. Our 2026 strategy is focused, ambitious, and rooted in clear outcomes, from pipeline and trials to customer expansion. As VP of People, you'll step into a company with a strong remote-first culture ready to scale its reach and influence. You'll shape how we grow and differentiate ourselves as an employer of choice and bring our values to life at every stage of the team member journey. This is a great opportunity to lead the people function at a company that believes in craft, autonomy, and building things that matter. You will help determine which of our People practices are scalable as they exist, and which need to change in order to scale effectively. This is a hands-on leadership role in a remote-first company. You should expect high accountability, meaningful autonomy, and the opportunity to build, test, and refine how people drive growth at Help Scout. ABOUT THE ROLE - You'll lead a team that owns all aspects of the employee lifecycle, from recruiting and onboarding to people and organizational development, as well as all programs including global compensation, organizational design, performance management, and employee retention and engagement. - You'll ensure we have a robust and scalable culture. Being a remote-first company comes with unique opportunities and challenges. You and your team lead the charge in maintaining a strong values-driven and accountable culture. You'll also own the systems that support remote work and collaboration. - You'll define how we measure the health of our people and our People programs, maintain that health, and regularly share progress at the leadership level and across the business. You'll use data to guide decisions, challenge assumptions, and adjust strategy when the signal changes. - You'll build our talent strategy and execute against it to ensure all our people programs and practices are aligned and effective, including a robust recruiting strategy and partnership to support hiring managers through the process. - You'll bring an AI lens to everything, including how the People team uses AI to move faster and sharpen how they work, and helping all team members better leverage AI to work more effectively. - You'll drive Help Scout's new strategic narrative forward through our people. Our business is nothing without our people. You’ll align our People programs to our business needs in a seamless and integrated way. - You'll establish clear planning, prioritization, and execution rhythms that provide clarity to your teams so they can operate at their best. ABOUT YOU - You've served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range. - You've led organizations through a growth stage and you know what it takes to get people thinking differently about how to get work done in a changing environment. - You've had hands-on experience as an HRBP in your career. You deeply understand what it means to be a partner to the business. - You have a genuine point of view on how AI can advance organizations’ people practices – not just as a set of tools, but as a shift in how individuals and teams operate. You're excited to put that into practice. - You are creative in thinking about people and people strategies. You leveraging innovative approaches in leadership to ensure people can perform at their best and have a great experience. - You hold a high bar, elevate those around you, and communicate clearly and empathetically in a remote setting. - You like to ship, measure, adjust. You aren't afraid of the tension between performance goals and long-term vision. Who you’ll work with - Shawna Fisher https://www.linkedin.com/in/fishershawna/ – you’ll report to Shawna, our COO - Toby Gabriner https://www.linkedin.com/in/tobygabriner/ – our CEO - Great people team members like Heidi https://www.linkedin.com/in/heidieharris/, Julie https://www.linkedin.com/in/juliemenge/, and Allison https://www.linkedin.com/in/allison-forbes-9727a829/ COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a Brand Designer to join the Figma Brand Studio and focus on designing for the web. This role will help up-level some of our most important surfaces—our marketing websites—in brand-forward, novel, and unexpected ways. This role sits at the intersection of web design, software storytelling, and brand. You’ll need expert visual and UX instincts, a deep curiosity about our products, and a point of view on how to make product stories land on the web—showing what Figma can do, not just telling. You’re someone who loves to tinker and experiment. You have a deep understanding of accessibility, and you’re comfortable taking ideas from early sketch to working prototype, partnering with web engineers to bring new patterns and interactions to life. Working closely across Brand and Marketing, you’ll shape everything from site structure and navigation to launch, campaign, and event experiences. You’ll also help evolve the web design system that helps the team ship quality work at speed. You’ll play a central role in defining how Figma shows up on the web through experiences that are inventive, accessible, and beautifully crafted. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own and drive best-in-class UX and visual design across Figma’s marketing websites, from concept through prototype and production Tell Figma’s software story on the web in compelling, inventive ways, working with Product Marketing and Content Strategy to show (not just tell) what our products can do Prototype and develop new web patterns and interactions that move past standard SaaS conventions, and partner with web engineers to make them real Design brand-forward web experiences for launches, campaigns, and events that feel novel and unexpected, while staying accessible and performant Shape site structure, information architecture, and navigation to better bring our content strategy to life and serve customers’ needs Evolve and contribute to our web design system, including templates and components that help the team ship quality work at speed Share learnings, experiments, and techniques with Brand Studio and partners to raise the bar across the org We'd love to hear from you if you have: 5+ years designing websites, with a portfolio that shows creative range, strong visual, interaction, and typographic craft, and a clear point of view on telling software stories on the web Fluency designing, prototyping, and building with Figma, and curiosity about new design, build, and AI tools, with clear opinions on how and when to use them Strong systems thinking, grounded in information architecture, UX and accessibility best practices, and experience contributing to and evolving design systems and templates Experience using research and data to run experiments and drive decisions Comfort with ambiguity and the ability to drive concepts from start to finish on your own, partnering closely with design, copy, strategy, engineering, product marketing, and growth along the way At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Tampa, United States; Austin, United States; Atlanta, United States; Boston, United States; Chicago, United States; Dallas, United States; Denver, United States; Miami, United States; Los Angeles, United States; Philadelphia, United States; New York, United States; Nashville, United States; Houston, United States; Salt Lake City, United States; Phoenix, United States; Charleston, United States Workplace: fully TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? The Value Engineer is a strategic, customer-facing role responsible for building a credible and measurable case for change and investment in TeamViewer ONE. Working with Account Directors, Solution Engineering, customers, and executive stakeholders, the Value Engineer connects business priorities and operational challenges to quantified outcomes, financial impact, and clear success measures. The role leads the presales value process from Business Value Framework (BVF) alignment through Business Value Assessment (BVA), executive business-case review, and preparation of the accepted Value Plan for formal transition to the DEXOps Solution Consultant and post-sales teams. BVF and Value Discovery: Partner with Account Directors and Solution Engineering to identify the customer initiative, strategic priorities, current-state challenges, urgency, desired outcomes, success criteria, and initial value hypothesis. BVA Delivery: Review self-service assessments and lead full, customer-specific BVAs when deeper discovery, customer data, multiple value pillars, executive alignment, or financial justification are required. Business Case and ROI: Develop transparent value models using customer data, established benchmarks, and conservative assumptions. Quantify expected outcomes, return on investment, and the cost of inaction. Data and Assumption Validation: Establish baseline metrics, assess data readiness, identify gaps, document assumptions and risks, and work with operational, executive, and financial validators. Executive Value Communication: Facilitate customer workshops and present the value hypothesis, quantified business case, findings, and recommendations to business and executive stakeholders. Value Plan Development: Document validated priorities, baseline metrics, target outcomes, sponsors, data owners, assumptions, risks, and agreed measures of success in a customer-accepted Value Plan. Proof-of-Value Alignment: Connect BVA outcomes to demonstrations and proofs of value so technical validation measures the business outcomes that matter. Formal Transition: Prepare the accepted BVA and Value Plan for handoff to the DEXOps Solution Consultant, Customer Success, Professional Services, TAM, and other accountable post-sales owners. Sales Enablement: Enable Sales and Solution Engineering to use the BVF and self-service BVA consistently, including effective discovery, value positioning, and conservative use of assumptions. Methodology and Quality: Maintain value-engineering tools, templates, benchmarks, and quality standards while incorporating lessons from Business Value Reviews into future assessments. Required Qualifications: Bachelor’s degree in business administration, Finance, Economics, Computer Science, Engineering, or a related field, or equivalent practical experience. 5+ years of experience in enterprise software value engineering, business consulting, solution consulting, financial analysis, or a comparable customer-facing presales role. Demonstrated ability to lead executive discovery and create credible business cases, financial models, ROI analyses, and outcome-based recommendations. Experience analyzing operational and service-management data, establishing baselines, identifying value drivers, and validating assumptions. Ability to translate technical capabilities and complex data into clear business outcomes for executive, financial, operational, and technical audiences. Strong workshop facilitation, executive presentation, written communication, analytical, and stakeholder-management skills. Ability to manage multiple strategic engagements, challenge unsupported assumptions, and work effectively across Sales, Solution Engineering, Customer Success, Professional Services, TAM, Product, and Finance. Experience with SaaS, cloud platforms, digital employee experience, IT operations, service management, automation, or enterprise software. Familiarity with value-selling methodologies, CRM systems, and business-value platforms such as ValueCore. Experience supporting proofs of value, executive business-case reviews, and formal presales-to-post-sales handoffs. Relevant value-engineering, finance, cloud, IT service management, or consulting certifications. What we offer: Work location is Remote, USA. Competitive compensation and bonuses Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. This role is open to MBA students graduating in spring 2027. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.