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Location: Buenos Aires, Argentina Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them  This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.  The position will be based at the Buenos Aires office with a hybrid work model. What You’ll Do Platform & Systems Management Tech project management: Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals. LMS management (WordPress & LearnDash): Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting. CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud): Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed. System integration: Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations. Data integrity & reporting: Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed. Website support: Provide general technical support for the website and coordinate with relevant resources to resolve issues. Compliance & security: Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT. Marketing Operations & Growth Campaign execution: Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene. Landing pages & lead capture: Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation. Tracking & attribution: Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end. Lifecycle & retention automation: Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers. Martech stack & compliance: Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy. AI for marketing: Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling. Technical Bridge & Coordination Stakeholder liaison: Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications. Specification writing & QA: Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout. Documentation: Keep the operations manual and technical documentation current and useful for the team. Cross-functional project leadership: Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step. AI Development & Innovation AI builder mindset: Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting). Tool development: Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features. Exploration & evaluation: Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.). AI project ownership: Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling). Responsible use: Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems. What You Need For This Role You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others. You have 5+ years of experience managing Education and Marketing tech projects. You are genuinely curious about AI and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool). You bring project management skills with a track record of leading initiatives from scope to delivery. You're a strong communicator who moves comfortably between technical and non-technical audiences. You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked. You understand marketing funnels and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements. Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued. Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus. You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs. Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus. Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued. You're highly organized, detail-oriented, and capable of managing multiple concurrent projects. You're a self-starter, comfortable working independently. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Задачи: — Установка, подключение ПК, ноутбуков и оргтехники; — Инсталляция и настройка операционной системы, офисных приложений программного обеспечения общего назначения; — Настройка периферии (установка драйверов); — Локализация неисправности; — Устранение неисправности в работе периферии, замена неисправного узла; — Профилактическое обслуживание; — Консультативная помощь по нештатным ситуациям и сбоям в работе информационных систем и прикладных программных средств. Требования: — Высшее или среднее профессиональное образование по ИТ-специальности; — Опыт работы специалистом ИТ или специалистом поддержки ИТ инфраструктуры от 1 года; — Опыт администрирования/поддержки ОС семейства Microsoft Windows и приложений; — Понимание основ построения ЛВС и работы коммутационного оборудования; — Умение устанавливать, настраивать, диагностировать и устранять неисправности офисной оргтехники и прикладного ПО. Условия: — Официальное трудоустройство, бессрочный трудовой договор; — Возможность работать в комфортной обстановке; — Дотация на питание; — ДМС; — Компенсация расходов по программам оздоровления и отдыха (взрослый и детский отдых); — Уровень заработной платы обсуждается индивидуально на собеседовании; — Пятидневная рабочая неделя; — Место работы: г. Тайшет, Промплощадка ТаАЗ.

Задачи: — Общение с пользователями в чате: быстро отвечать на обращения, разбираться в проблемах и понятно объяснять следующие шаги. — Проверка статусов платежей в админ-панели и помощь пользователям в понимании ситуации с их переводом. — Фиксация багов для команды разработки с подробным описанием действий пользователя, фактического и ожидаемого результата, приложением ID перевода и скриншотов. — Общение может проходить на разных языках с помощью переводчика, основной рабочий язык — русский. Требования: — Грамотное письменное владение русским языком и уверенный английский (B2). — Для общения на других языках достаточно уметь пользоваться нейросетями или переводчиками. — Опыт работы в чат-поддержке будет плюсом, особенно в финтехе или мобильных приложениях. — Внимательность к деталям и спокойная работа с суммами, ID переводов и статусами платежей. Условия: — Полностью удалённая работа. — Поддержка пользователей в чате. — Основной поток обращений с 06:00 до 22:00 CET. — Загрузка около 8 часов в день. — График 2/2, 5/2, смены — возможны разные форматы. — Оплата 800-1000 USD в месяц. Как измеряем результат: — Скорость закрытия вопроса пользователя — от первого сообщения до решения. — Положительные отзывы на Trustpilot, App Store или Google Play, отмечающие поддержку.

Location: Chisinau, Moldova, Republic of Workplace: on-site Ești o persoană organizată și responsabilă, care își dorește să gestioneze cu atenție și eficiență procesul de verificare a facturilor, asigurând corectitudinea și conformitatea tuturor documentelor. Dacă îți place să fii punctul de legătură între echipă și parteneri și să menții totul bine pus la punct, te așteptăm cu drag! Principalele tale misiuni vor fi: Verificarea facturilor de utilități pentru magazine, în conformitate cu contractele existente. Verificarea corectitudinii informațiilor din facturi: date furnizori, coduri fiscale, termene de plată etc. Verificarea consumurilor facturate pentru fiecare magazin și asigurarea coerenței datelor. Deblocarea facturilor aflate în discrepanță prin contactarea furnizorilor și colaborarea cu echipele de contabilitate din Moldova și Tunisia (în principal prin e-mail, ocazional telefonic). Verificarea facturilor aferente serviciilor de mentenanță efectuate în magazine, în conformitate cu contractele și comenzile existente. Analizarea și validarea deconturilor de cheltuieli ale angajaților care efectuează deplasări în interes de serviciu, asigurând coerența între documentele justificative (bonuri de combustibil, chitanțe, facturi, foi de parcurs etc.). Iar pentru a reuși în această misiune vei avea nevoie: Studii superioare finalizate; Experiență profesională relevantă într-un rol similar constituie un avantaj; Cunoștințe solide ale limbii franceze, nivel minim B1+ (abilitatea de exprimare clară și scrisă); Competențe a Microsoft Office (în special Excel) ; Atenție sporită la detalii, spirit organizatoric și abilități solide de time management; Integritate, confidențialitate și responsabilitate în gestionarea informațiilor sensibile; Autonomie în gestionarea sarcinilor și rapiditate în procesarea documentelor; Răbdare și meticulozitate în verificarea datelor și validarea documentelor; Capacitate analitică dezvoltată, abilitatea de a identifica incoerențe și a soluționa probleme; Spirit logic, gândire structurată și dorință de dezvoltare profesională continuă. Și pentru că valorificăm implicarea ta și dorința de-a învăța, oferim următoarele beneficii: Tichete de masă; O zi liberă în luna în care îți sărbătorești ziua de naștere achitată de către companie; Training inițial și asistență pe perioada de integrare; Oportunități reale de dezvoltare a unei cariere într-un mediu profesionist, alături de echipe internaționale de succes; Oportunitatea de-a activa într-o companie internațională, cu sedii în 9 țări; Posibilitatea de participare la activități, concursuri, animații în cadrul diverselor proiecte HR. -

Требуется специалист, обладающий навыками создания и настройки ботов для Telegram. Кандидат должен иметь опыт разработки Telegram-ботов и уметь работать с их функционалом. Условия работы обсуждаются индивидуально в личных сообщениях.

Задачи: — продвижение небольшого приюта для бездомных животных с помощью милого контента — популяризация ответственного обращения с животными (нужна стратегия, идеи для рилс, способы продвижения на разных площадках) Требования: — важно иметь насмотренность в этой теме — желание помогать животным — большое сердце Условия: — оплата обсуждается, бюджет небольшой (все средства собраны неравнодушными людьми) — если получится взлететь – отдадим все деньги мира

Location: Dallas, TX; Fort Worth, TX; Lincoln, NE; Omaha, NE; Overland Park, KS Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description We are seeking a highly organized and detail-oriented Document Controls Specialist to support our technical teams by ensuring that project documentation is accurately created, maintained, tracked, and archived. This role plays a key part in supporting project delivery by maintaining consistent, reliable, and efficient document control processes across multiple disciplines and project phases. Working under the guidance of our senior project document specialists, you will assist with managing incoming and outgoing project documents, monitoring document workflows, and maintaining compliance with internal and client-specific standards. Responsibilities Assist with receiving, reviewing, and processing project documents such as drawings, specifications, submittals, RFIs, change orders, and correspondence. Maintain organized electronic filing systems, ensuring accuracy, version control, and traceability. Upload, track, and manage project documents within document management platforms. Ensure timely distribution of documents to internal teams, external partners, and clients according to project procedures. Support quality checks for document formatting, completeness, and compliance with established templates and standards. Monitor document workflow timelines and follow up with contributors to keep reviews and approvals on schedule. Assist with preparing reports, logs, and transmittals for project teams. Support auditing and archiving project documentation at project milestones or completion. We have one current opening and will consider candidates interested in being located out of our Omaha, NE, Lincoln, NE, Fort Worth, TX, Dallas, TX, or Overland Park, KS office locations. Qualifications You are passionate about: Working collaboratively with others. Having ownership in the work you do. Using your talents to positively affect communities. You bring to the team: Bachelor’s or associate degree in business or a related area required. 6-10 years of experience in document control or administrative support within engineering or construction. Strong attention to detail and commitment to accuracy. Ability to work collaboratively with multidisciplinary teams. Effective written and verbal communication skills. Strong organizational and time‑management skills, with the ability to handle multiple priorities. #LI-DNP Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here .

Location: LATAM Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows. You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.   KEY RESPONSIBILITIES User Support and Issue Resolution - Provide timely and professional support to players regarding payments, accounts, and platform usage - Investigate complex payment and account issues beyond automated support - Validate payment status, identify root causes, and coordinate resolution with internal teams - Distinguish between payment issues, product defects, and game-related inquiries Ticket Management - Manage incoming requests and ensure SLA compliance - Maintain clear and consistent communication throughout the lifecycle of each case - Prioritize and escalate issues with the appropriate context and supporting information Monitoring and Continuous Improvement - Identify recurring issues and report trends affecting product, payments, or user experience - Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues - Contribute to scaling support operations through process improvements and automation REQUIRED QUALIFICATIONS - Experience in customer support, technical support, user operations, or a similar customer-facing role - Excellent written and spoken English with clear, professional communication skills - Strong analytical and problem-solving skills with attention to detail and process discipline - Ability to explain technical or operational issues in a simple, user-friendly way - Ability to work in a shift-based or flexible schedule PREFERRED QUALIFICATIONS - Experience in gaming, mobile applications, or digital products - Experience in payments, fintech, or banking operations - Familiarity with customer support platforms such as Zendesk or Intercom - Understanding of payment flows, transaction lifecycles, and common payment issues WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Asia Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows. You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.   KEY RESPONSIBILITIES User Support and Issue Resolution - Provide timely and professional support to players regarding payments, accounts, and platform usage - Investigate complex payment and account issues beyond automated support - Validate payment status, identify root causes, and coordinate resolution with internal teams - Distinguish between payment issues, product defects, and game-related inquiries Ticket Management - Manage incoming requests and ensure SLA compliance - Maintain clear and consistent communication throughout the lifecycle of each case - Prioritize and escalate issues with the appropriate context and supporting information Monitoring and Continuous Improvement - Identify recurring issues and report trends affecting product, payments, or user experience - Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues - Contribute to scaling support operations through process improvements and automation REQUIRED QUALIFICATIONS - Experience in customer support, technical support, user operations, or a similar customer-facing role - Excellent written and spoken English with clear, professional communication skills - Strong analytical and problem-solving skills with attention to detail and process discipline - Ability to explain technical or operational issues in a simple, user-friendly way - Ability to work in a shift-based or flexible schedule PREFERRED QUALIFICATIONS - Experience in gaming, mobile applications, or digital products - Experience in payments, fintech, or banking operations - Familiarity with customer support platforms such as Zendesk or Intercom - Understanding of payment flows, transaction lifecycles, and common payment issues WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Задачи: — Анализировать данные, выбирать подходящие архитектуры (от классического ML до нейросетей) и обучать модели — Искать и тестировать новые подходы и решения, адаптируя их под наши нужды — Самостоятельно разворачивать модели в продакшн-среде — Настраивать рабочее окружение и библиотеки в условиях отсутствия прямого доступа к интернету — Настройка и интеграция локальных LLM Требования: — Уверенное владение Python и ML-стеком (Pandas, Scikit-learn, PyTorch/TensorFlow) — Понимание математики и статистики, стоящую за алгоритмами — Опыт работы с современными архитектурами (NLP, CV или LLM) — Умение упаковывать свои решения в Docker (критично для нашего контура) — Базовое знание Linux и опыт построения API-сервисов — Готовность работать полностью оффлайн в защищенной среде Будет плюсом: — Опыт развертывания локальных языковых моделей (LLM) — Навыки оптимизации кода под конкретное железо (GPU) — Умение работать с SQL-базами данных — Опыт с RAG, inference/serving Условия: — Только оффлайн формат работы (строго закрытый контур) — Работа в стабильном, регламентированном стеке с использованием собственных мощностей (GPU) — Работа с уникальными данными в защищенной среде

Задачи: — работа в швейном производстве на Лабзаке (швеи и специалисты контроля качества) — работа продавцом-консультантом и кассиром в магазине женской одежды бренда PINK ISLAND Требования для швей и специалистов контроля качества: — опыт работы не менее 1 года — аккуратность и ответственность в работе — коммуникабельность Требования для продавцов-консультантов и кассиров: — хорошо развитая коммуникабельность — красивая речь — чувство стиля и гармонии — владение русским и узбекским языком Условия для продавцов-консультантов и кассиров: — плавающий график 4/3 — конкурентная заработная плата — скидка на товар

Location: Europe (+/- 3 hours) Workplace: Remote 👋 A LITTLE ABOUT US We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. 👩‍💻THE ROLE We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term. 🫶YOU WILL BE VALUED FOR - Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects. - Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform. - AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows. - Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone. - Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate. - Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred. - Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call. - Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve. - Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience. 🙌 WHAT WILL YOU BE DOING - Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them. - Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback. - Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design. - Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns. ✨ WHAT'S NEXT? Here's what our process will look like: - A screening interview with our People Team - 30 minutes - Interview with Support team member (technical interview) - 45 minutes - Technical Exercise - Meeting Hiring Manager + Support Team - 45-60 minutes - Meeting our CEO - 30 minutes - Offer *This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted! 👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.

Задачи: — Техническая поддержка команды и студентов — Работа с доступами, заказами, рассылками и сегментами — Проверка и корректировка процессов и воронок — Поиск и устранение технических ошибок Плюсом будет опыт в EdTech, HTML/CSS и работе со Stripe. Рассматриваются только кандидаты, постоянно находящиеся за пределами РФ. Удалённо, частичная занятость, долгосрочно. Оплата обсуждается на собеседовании.

Location: Истра Ищешь работу с возможностью карьерного развития и роста? Сбер раскроет твой карьерный потенциал! Откликайся! Обязанности * консультировать клиентов в отделении банка * продавать продукты и услуги Сбера и помогать с их оформлением * обучать клиентов пользоваться сервисами и продуктами Сбера * проводить платежи и переводы. Требования * имеешь образование среднее и выше * активно используешь гаджеты * доброжелателен и готов помогать клиентам * готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы). Условия * ежемесячная, годовая премия и ежегодный пересмотр зарплаты * возможность влиять на свой доход * быстрый старт карьеры для тех, кто без опыта * работа недалеко от дома * корпоративный планшет для комфортной работы * уникальная система онлайн обучения Сбера для карьерного развития и роста  * расширенный ДМС и льготное страхование для семьи * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ. #клиентский\_менеджер #менеджер\_по\_продажам #администратор #консультант #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #страхование #вклады #ипотека #кредиты #Сбербанк #специалист #начинающий\_специалист #Сбер

Задачи: — Обеспечение бесперебойной работы оборудования в зоне ответственности отдела ИТ (компьютеры, принтеры, сетевое оборудование и т.п.); — Подготовка рабочего места (настройка ПК, выдача доступов); — Установка/настройка и устранение неисправностей программного обеспечения; — Оказание технической поддержки пользователей на рабочем месте и по средствам “удаленного доступа“; — Регистрация заявок в тикетных системах, консультация пользователей и разрешение инцидентов; — Письменная коммуникация с сотрудниками компании на русском и английском языке (уровень от B1); — Проведение работ по модернизации, поддержанию на должном уровне ЛВС компании; — Шифрование/Дешифрование рабочих ПК; — Ведение документации; Требования: — Опыт работы в технической поддержке от 2 лет; — Понимание принципа работы тикетных систем (опыт работы с продуктами Atlassian (Jira/Confluence) будет плюсом); — Развитый технический кругозор; — Хорошие знания ОС macOS/Windows/Linux; — Знание аппаратной части ПК, возможность диагностики и устранения неполадок; — Знание принципов работы сети; — Умение производить troubleshooting; — Коммуникабельность и стремление к профессиональному развитию; Условия: — Работа в солнечном офисе на Кипре; — 28 дней отпуска и оплачиваемые days off для перезагрузки; — Ежемесячный кутёж с командой; — Депозит в Benefit bar для спорта, психолога, языков или учебы.

Задачи: • Собирать семантику и минус-слова, готовить объявления. • Настраивать и вести кампании на поиске и в РСЯ. • Работать с поисковыми запросами и площадками, контролировать расходы. • Отслеживать конверсии и стоимость заявок, замечать изменения показателей и формулировать гипотезы. • Работать с Яндекс Метрикой: строить простые отчёты и проверять срабатывание целей. • Работать с Excel-таблицами: формулы, фильтры, сортировка данных. Требования: • Знаешь базовый функционал кабинета Яндекс Директа и пробовал запускать рекламные кампании. • Понимаешь принципы сбора семантики для поиска и РСЯ, различаешь коммерческие и информационные запросы. • Умеешь выделять УТП и переводить задачу бизнеса в рекламные объявления. • Понимаешь, зачем Метрика нужна для работы Директа, умеешь проверить цели и собрать простой отчёт. • Видишь изменения в показателях и можешь предложить гипотезы, что проверить или изменить. • Готов работать внимательно, соблюдать сроки и применять обратную связь. Будет плюсом: • Опыт с Директ Коммандером, фидами, коллтрекингом и CRM. • Опыт использования и обучения нейросетей. • Навыки программирования или автоматизации рутинных задач. Условия: • Формат работы: удалённо · полная занятость · 5/2 по МСК • От 50 000 ₽ на руки • Наставничество и поддержку опытного специалиста на старте. • Реальные проекты в разных нишах и постепенное увеличение ответственности. • Оплату профильного обучения, доступ к ИИ-инструментам и отраслевым конференциям. • Оформление по трудовому договору или сотрудничество с самозанятыми.

Задачи: — Работа в Legal Department. Требования: — Опыт 3–5 лет в legal/compliance, желательно в fintech, financial services или brokerage. — Юридическое образование. — Опыт работы с договорами. — Знания Compliance, KYC/AML, due diligence. — Знания GDPR / Data Protection. — Хороший уровень английского языка. — Опыт работы с regulatory matters. Будет плюсом: — Опыт с Cyprus/EU regulation, licensing, M&A и несколькими юридическими лицами.

Задачи: — быть на связи и работать с 9 до 18 по мск (с пн по пт) — писать контент-план для сторис, постов, рилс в рамках стратегии — визуально красиво и грамотно оформлять контент — монтаж рилс — постинг контента с пн по пт в аккаунтах клиентов — предлагать идеи в рамках своих компетенций Требования: — грамотная речь — только русские девушки с опытом в SMM — возраст от 18 лет — часовой пояс Мск (допустимо +2,3 часа), проживание на территории РФ — грамотность и знание русского языка — опыт работы в Инстаграм и понимание механики работы — умение работать в Canva — iPhone и ноутбук с хорошим, постоянным доступом в интернет — умение работать с большими объемами информации — самозанятость или возможность ее оформления обязательна Условия: — полностью удаленная работа — полная занятость 5 рабочих дней, с 9 до 18 (сб и вс выходные) — работа с клиентами по всему миру — заработная плата 14.000₽ в месяц за 1 аккаунт, на одного специалиста готова выделить 3-4 аккаунта стабильно — отбор будет проходить с помощью тестового задания