Responsibilities
Own the full product loop: user flows, hypothesis generation, prioritization, handoff to engineering, documentation, and iteration.
Drive Onboarding, Monetization, and Retention flows — run tests relentlessly until the numbers move.
Stay obsessively close to the industry: talk to users, follow what top consumer AI teams are doing, bring signal to the team.
Be the connector between CEO and engineering — translate vision into specs, specs into shipped features.
Constantly generate and validate retention hypotheses. Then generate more.
Requirements
Proven B2C product experience with real metrics to show for it.
Strong product intuition — you love well-crafted, detail-obsessed products.
Comfortable reading unit economics and making decisions from data.
Technical background: you've shipped side projects, vibe-coded something, or can hold your own in an eng conversation.
Strong at turning ideas into clean specs and aligning clearly with developers.
Proven cases and measurable results.
Why it is a fantastic opportunity
Our business is growing at an exponential scale.
Non-bureaucratic management that focuses on results.
Regular performance reviews to assess your progress.
Remote setup with access to our hubs in Dubai, Yerevan, London and Belgrade.
Compensation for medical expenses.
Provision of necessary equipment.
Employees get access to the most advanced AI models via mira.tg.
20 working days of paid vacation annually.
11 days off per year.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal conferences, English courses and corporate events.
Location: Cairo, Egypt; Alexandria, Egypt
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the Role
Yassir is seeking a highly skilled and motivated Data Analyst, of junior / mid / senior level, to join our Data Analytics team and contribute with shaping the business’s decision making and product offering on Financial Services in making it more data and insights driven. As a Data Analyst (FinTech), you will play a crucial role in analyzing data, helping us prioritize, assess, develop financial product features for our millions of users across Africa. Your expertise in both data processing, robust statistical analysis, insights derivation, hypothesis formulation and data visualization will be essential in driving our solutions and providing value to Yassir. This is a very exciting opportunity, tackling some of Yassir’s most critical problems.
About the team
The Data Analytics team is part of Yassir’s central Data & AI domain, which is responsible for all data related activities in the organization - from Data Engineering, Data Platform management and Data Analytics all the way to AI solutions and MLOps infrastructure development. We are a global team of Data and AI / ML experts, encompassing diverse backgrounds and skills. We strive to provide top-quality Analytics and BI insights to the business, being a proactive partner to our stakeholders, and ultimately to build a mature Data Culture supported by widespread data fluency, responsible and democratized data access, data-driven decision making and automation. We push the envelope of what’s feasible, we challenge each other, we support each other, and we take great pride in our work. Most of all we are value-driven to create impact from our data solutions. If you have an inherent curiosity about the fields Data and AI, a relevant background and an internal zeal and drive to contribute, please come join us!
Responsibilities
Analyze customer, transaction, merchant, and agent data to identify trends, opportunities, and performance drivers across Wallets, Payments, Bill Payments, Merchant Payments, P2P Transfers, and other Financial Services products.
Partner with Product Managers, Operations, Risk, Finance, and Engineering teams to answer business questions through data and support product decision-making.
Develop and maintain dashboards, reports, and KPI tracking frameworks to monitor customer growth, engagement, retention, transaction performance, and revenue metrics.
Conduct deep-dive analyses on customer behavior, payment funnels, wallet activation, transaction success rates, merchant activity, and agent performance.
Support product discovery and feature development by identifying customer pain points, behavioral patterns, and growth opportunities using data.
Design, execute, and evaluate A/B tests, feature launches, promotional campaigns, and product experiments to measure impact and guide future improvements.
Work closely with Data Science and Risk teams to support customer segmentation, fraud monitoring, credit risk analysis, and predictive modeling initiatives.
Perform exploratory data analysis (EDA) to uncover actionable insights and support the development of data-driven product enhancements.
Monitor data quality, identify anomalies, and collaborate with Data Engineering teams to improve tracking, instrumentation, and reporting accuracy.
Communicate findings and recommendations clearly to both technical and non-technical stakeholders through presentations, reports, and dashboards.
Requirments
Essential
2–5 years of experience in Product Analytics, Business Analytics, Data Analytics, or a related analytical role.
Strong SQL skills and practical experience working with large-scale customer and transaction datasets.
Proficiency in Python for data analysis, statistical modeling, and data visualization.
Experience working with digital products, preferably within Fintech, Payments, Wallets, Banking, Lending, or Financial Services.
Solid understanding of statistics, hypothesis testing, experimentation, and data-driven decision-making.
Experience building dashboards and reports using BI tools such as Looker Studio, Looker, Tableau, or Power BI.
Ability to translate business questions into analytical approaches and communicate insights effectively to stakeholders.
Familiarity with cloud-based data platforms, preferably Google Cloud Platform (GCP) and BigQuery.
Strong problem-solving, analytical thinking, and attention to detail.
Excellent written and verbal communication skills in English.
Nice to have
Experience working with Wallets, Bill Payments, Merchant Payments, P2P Transfers, Agent Networks, Lending, or Credit products.
Familiarity with fraud analytics, risk monitoring, customer lifecycle analysis, or fintech growth metrics.
Exposure to machine learning, customer segmentation, or predictive analytics use cases.
Join the ride!
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
The Opportunity
EnerMech is seeking an experienced and commercially driven Business Development Manager to lead strategic business growth across key markets within our Infrastructure & Industrial Solutions business line. This role is responsible for identifying, developing and securing new business opportunities while strengthening relationships with existing customers to support sustainable revenue growth.
Working closely with operational, commercial and technical teams, you will develop long-term customer strategies, lead major pursuits and position EnerMech as the partner of choice across our service portfolio. This is an exciting opportunity for a commercially astute professional who thrives on building relationships, creating value for customers and delivering measurable business results.
Key Responsibilities
Develop and implement regional business development strategies aligned with EnerMech's global growth objectives.
Identify emerging markets, industry trends and new service opportunities to support long-term business expansion.
Build and maintain executive-level relationships with strategic customers, partners and key industry stakeholders.
Own and develop strategic account plans for major customers, driving long-term growth and customer retention.
Lead the pursuit of high-value opportunities, framework agreements and complex commercial bids from qualification through to contract award.
Work closely with Business Line leaders to develop market entry strategies and customer growth initiatives.
Collaborate with Operations, Engineering, Commercial and Finance teams to develop innovative customer solutions and integrated service offerings.
Provide commercial leadership during major pursuits, supporting negotiations, commercial strategy and customer engagement.
Mentor and support Business Development Managers, sharing best practice and contributing to the development of commercial capability across the organisation.
Analyse market intelligence, competitor activity and customer trends to inform business strategy and investment decisions.
Support the evaluation of strategic partnerships, alliances and potential acquisition opportunities where appropriate.
Provide accurate sales forecasting, strategic pipeline reporting and business performance insights to senior leadership.
Represent EnerMech at executive customer meetings, industry conferences and networking events.
Deliver sustainable revenue growth, increased market share and long-term profitability across assigned markets.
Requirements
About You
You are an experienced commercial leader with a proven track record of developing business growth strategies, securing major contracts and building long-term customer relationships within the energy, engineering, industrial services or infrastructure sectors.
You are comfortable engaging with executive stakeholders, influencing strategic decisions and identifying opportunities that create sustainable competitive advantage. You possess strong commercial judgement, excellent relationship management skills and the ability to lead complex business development activities across multiple markets.
You will also demonstrate:
Significant experience in senior business development, strategic sales or commercial leadership roles.
Proven success developing and delivering business growth strategies across regional or international markets.
Experience managing strategic customer accounts and leading major commercial pursuits.
Strong understanding of commercial contracting, tendering and complex bid management.
Demonstrated ability to influence senior executives, customers and internal stakeholders.
Strong financial and commercial acumen with a clear understanding of profitability, business performance and market dynamics.
Experience mentoring or leading business development professionals and fostering high-performing commercial teams.
Excellent communication, negotiation and presentation skills.
Strong analytical and strategic planning capabilities.
Willingness to travel internationally as required.
A degree in Business, Engineering or a related discipline is desirable.
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
The Opportunity
The Business Development Manager will lead EnerMech's strategic growth within the rapidly expanding Data Center market, with primary responsibility for driving customer acquisition and revenue growth for Cooling Water System Flushing services. This role will focus on identifying, developing, and converting project opportunities by building strong relationships with data center owners, developers, EPC contractors, general contractors, Mechanical, Electrical, and Plumbing (MEP) contractors, consulting engineers, and key project stakeholders throughout the project lifecycle.
In addition to establishing Cooling Water System Flushing as EnerMech's preferred solution within the data center sector, the successful candidate will proactively identify opportunities to introduce and expand other relevant Infrastructure & Industrial Solutions and broader EnerMech service offerings where they provide value to customers. Working closely with technical sales, engineering, operations, and commercial teams, the Business Development Manager will develop customer-focused solutions, build a robust opportunity pipeline, and drive long-term strategic account growth across the data center industry.
Key Responsibilities
Develop and execute proactive business development, account management, and sales strategies to drive revenue growth and expand market share, with a primary focus on growing EnerMech's Cooling Water System Flushing services within the Data Center market while identifying opportunities to introduce additional Infrastructure & Industrial Solutions and broader EnerMech service offerings.
Monitor and evaluate market trends, competitive activity, and customer needs to effectively position EnerMech's Cooling Water System Flushing and broader service offerings within the Data Center market.
Grow and maintain a robust sales pipeline through strategic prospecting, customer engagement, account development, market intelligence, networking, and relationship management.
Expand revenue opportunities by developing new client relationships, new market segments, and new service-line opportunities.
Lead complex commercial engagements from opportunity identification through solution development, proposal support, negotiation, and contract award.
Develop and deliver customer presentations, technical discussions, and executive-level business reviews that clearly communicate EnerMech’s value proposition, return on investment, operational benefits, and service differentiation.
Collaborate with technical sales, operations, engineering, estimating, proposals, and commercial teams to develop tailored customer solutions that support revenue generation, customer retention, and successful project execution.
Monitor market trends, competitor activity, customer feedback, and sector developments to identify opportunities for service positioning, business expansion, and improved profitability.
Maintain accurate sales forecasts, pipeline reporting, account plans, CRM activity, and opportunity updates to support regional and organizational growth objectives.
Represent EnerMech at customer meetings, industry events, conferences, trade shows, and networking forums to strengthen market presence and generate new business opportunities.
Requirements
About You
You are an experienced business development professional with a passion for developing new markets and building long-term customer relationships within the data centre, mission-critical, engineering or industrial sectors.
You understand the complexities of delivering projects within live and mission-critical environments and have experience working with clients, contractors or consultants involved in the design, construction, commissioning or operation of data centres.
You will also demonstrate:
Proven experience in business development or technical sales within the data centre, mission-critical, MEP, commissioning or industrial services sectors.
Strong understanding of the data centre project lifecycle from design through commissioning and handover.
Knowledge of pre-commissioning, commissioning, mechanical completion or related technical services.
Established relationships with data centre owners, developers, EPC contractors, MEP contractors or specialist commissioning organisations would be highly advantageous.
Strong commercial awareness with experience negotiating contracts and managing complex sales opportunities.
Excellent communication, presentation and relationship management skills.
Ability to identify customer challenges and develop value-added technical solutions.
Experience preparing commercial proposals, tenders and customer presentations.
Strong planning, organisational and analytical skills.
Willingness to travel internationally as required.
A degree or equivalent qualification in Engineering, Business or a related discipline is desirable.
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: San Francisco, CA; New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp. This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale.
WHAT YOU'LL DO
- Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth.
- Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations.
- Partner with Product to improve activation features and automation that enhance self‑onboarding.
- Lead customer education programs at scale: group onboarding trainings, video content, chatbot optimization, and lifecycle communications.
- Continuously improve systems and team efficiency through automation, content, and applied AI initiatives.
- Design, launch, and iterate scaled CS programs that improve outcomes across thousands of customers.
- Manage, coach, and develop a team of 6–8 Scaled Customer Success Managers, each handling ~300 monthly new customers.
- Drive team performance across activation, expansion, and CSAT targets while fostering ownership and excellence.
- Hire, train, and enable team members on Ramp’s product, customer journey, and playbooks.
- Partner cross‑functionally with CS, Sales, Product, Growth, and Data to align scaled strategy with company goals.
WHAT YOU NEED
- 4+ years in consulting, CS operations, revenue or business operations, or strategy within high‑growth B2B SaaS
- 2+ years of people management experience leading high‑performing CS or operations teams
- Proven success building or optimizing scalable programs and processes
- Strong analytical skills with the ability to turn data into dashboards, operational insights, and measurable outcomes
- Skilled at cross‑functional leadership and influencing senior stakeholders across Product, Growth, Data, Sales, and CS
NICE TO HAVES
- Customer‑facing or quota‑carrying experience with a track record of exceeding goals
- Experience building education content, webinars, or scaled training programs
WHAT SUCCESS LOOKS LIKE
In the first 6 months, this leader will have launched and iterated scaled activation programs that measurably increase self‑serve activation and early retention, established a recurring metrics review with dashboards that surface funnel bottlenecks, and lifted team efficiency and CSAT through process, automation, and content improvements while developing a high‑performing team of 6–8 sCSMs.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Huntsville, AL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
As the
Manager, Consumer Warranty Program Development & Administration
, the successful candidate will lead the design, launch, administration, and growth of consumer warranty and service contract programs. You will be responsible for developing profitable warranty products, managing program performance, expanding strategic partnerships, and driving revenue growth across new and existing distribution channels.
The successful candidate will oversee program strategy from concept through market launch, including market analysis, pricing, coverage design, regulatory considerations, claims assumptions, and business case development. You will also manage ongoing program performance, including underwriting results, claims trends, loss ratios, customer satisfaction, compliance, and financial outcomes.
Working cross-functionally with product, legal, compliance, actuarial, finance, technology, marketing, claims, and service operations teams, the successful candidate will ensure successful execution, strong governance, and a consistent customer experience. You will also identify market expansion opportunities, develop strategic partner relationships, and pursue innovative warranty solutions that support profitability, customer value, and long-term enterprise growth.
Responsibilities:
Create and launch new consumer warranty and service contract programs by researching customer needs, market trends, competitor offerings, and regulatory requirements.
Define program coverage, pricing, contract terms, exclusions, reimbursement rules, and operating requirements in partnership with legal, finance, actuarial, compliance, and operations teams.
Prepare business cases, launch plans, testing requirements, approvals, and go-live activities that support profitability, compliance, and customer value.
Manage ongoing program performance, including revenue, claims costs, loss ratios, customer satisfaction, compliance metrics, margins, and growth targets.
Analyze claims trends and financial results to identify cost reduction opportunities, improve service quality, and enhance program profitability.
Build and manage strategic partnerships with retailers, manufacturers, utilities, financial institutions, insurers, third-party administrators, and other distribution partners.
Lead partner discussions, presentations, negotiations, contract management, and joint business planning to expand market reach and generate new revenue.
Serve as the primary business owner for warranty program operations, coordinating cross-functional teams across product, legal, compliance, finance, technology, marketing, claims, and service.
Establish program processes, timelines, reporting, workflows, and performance standards to ensure successful execution and consistent customer experience.
Develop growth strategies to expand product offerings, enter new markets, increase attachment rates, improve retention, and enhance customer lifetime value.
Monitor industry trends, competitor activity, technology changes, regulatory developments, subscription models, and embedded warranty opportunities.
Recommend and implement initiatives that create new revenue opportunities, improve customer value, and strengthen competitive advantages.
Education / Experience (Requirements):
Bachelors Degree in Business (Marketing & Communications), Economics, Business Information Technology.
MBA or master’s degree in related field preferred.
10 years of progressive advanced industry experience.
Minimal travel required – less than 10% of the time.
#LI-TF1
Recruiting Range
$110,000
—
$115,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Boca Raton, United States
Our client is hiring a Vice President of Customer Experience to lead customer service, account support, issue resolution, and customer retention across a building equipment and industrial services environment. This role will focus on improving the customer journey from first contact through service delivery, equipment support, and long-term relationship management.
The ideal candidate understands customer-facing operations in equipment, rental, distribution, service, or industrial environments. This person should be able to lead teams, improve service standards, and help the business deliver a consistent, professional customer experience.
Key Responsibilities
Lead customer experience strategy across service, account support, issue resolution, and communication processes.
Improve customer satisfaction, response times, service consistency, and retention.
Work closely with sales, service, warehouse, and administration teams to resolve customer issues.
Develop customer service standards, escalation processes, and performance metrics.
Support large account relationships and help resolve complex customer concerns.
Coach and develop customer-facing employees and department leaders.
Use customer feedback, reporting, and performance data to identify improvement opportunities.
Requirements
Minimum of 6 years of leadership experience in customer experience, customer service, account support, equipment service, rental, distribution, or related industries.
Experience leading customer-facing teams in a commercial or industrial environment.
Strong understanding of service delivery, customer retention, and issue resolution.
Ability to work cross-functionally with sales, operations, service, and administrative teams.
Strong communication, coaching, and problem-solving skills.
Experience using CRM systems, service platforms, or business reporting tools.
Background in building equipment, construction equipment, industrial equipment, or similar sectors preferred.
Benefits
Competitive salary: $110,000 to $130,000, depending on experience.
Performance-based bonus potential.
401(k) plan.
Health, dental, vision, and disability insurance.
Paid time off and holidays.
Leadership role with direct impact on customer retention and service quality.
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Florida Executive Search, Recruiters, and Headhunters
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Location: West Palm Beach, United States
We are partnering with a privately held commercial services business to find a Vice President of Client Services. The company serves a broad base of commercial and institutional clients and is looking for a senior leader who can elevate client retention, service quality, and account growth.
This is a highly visible leadership role with responsibility for executive-level client relationships, account performance, and cross-functional service delivery. The successful candidate will bring commercial judgment, strong communication skills, and the ability to turn client feedback into practical improvements.
The Vice President of Client Services will work closely with senior leadership to strengthen client partnerships, improve service consistency, and support sustainable business growth.
Key Responsibilities
Serve as the senior relationship owner for major commercial and institutional accounts
Lead client retention strategies and support renewal discussions
Partner with operations, field leadership, and finance to resolve account-level issues
Identify opportunities to expand services within existing client relationships
Review client performance trends, service concerns, and satisfaction feedback
Support proposal development, bid presentations, and strategic account planning
Build consistent client communication practices across the business
Provide senior leadership with insight into client risks, opportunities, and market needs
Requirements
Required Qualifications
Proven experience leading client services, account management, or customer success in a service-based business
Strong background managing executive-level client relationships
Experience supporting client retention, contract renewals, and account growth
Strong commercial awareness, including pricing, profitability, and service delivery impact
Ability to work across operations, finance, HR, and business development teams
Excellent communication, presentation, and relationship-building skills
Experience working with large commercial, institutional, or multi-site clients
Background in security services, facilities services, business services, or a related industry
Preferred Qualifications
Bachelor’s degree in Business, Communications, Management, or a related field
Experience managing a client services or account management team
Experience supporting regional or national accounts
Benefits
Base salary: $115,000 to $135,000 depending on experience
Performance bonus: up to 15% based on individual and company performance
401(k)
Healthcare coverage
Paid time off
Partially paid parental leave
Professional development support
Relocation assistance may be available for the right candidate
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Florida Executive Search, Recruiters, and Headhunters
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity
: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations
: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws
: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment
: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation
: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents
: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents:
Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island:
We do not request or require salary history from applicants.
Connecticut
: We provide wage range information upon request or before discussing compensation.
New Jersey:
We do not inquire about salary history unless voluntarily disclosed.
Veteran Status
: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information
: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws
: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Note
: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Fort Lauderdale, United States
We are partnering with a privately held services business to find a Regional Director of Field Services. The company supports a diverse commercial and institutional client base and is continuing to expand its regional presence.
This role is suited to a hands-on senior leader who can oversee a large distributed field workforce, strengthen service consistency, and build trusted relationships with key clients. The successful candidate will bring structure, accountability, and practical leadership to a fast-moving frontline environment.
The Regional Director of Field Services will report to senior leadership and take ownership of service delivery, workforce performance, client satisfaction, and regional operating standards.
Key Responsibilities
Lead field service teams across multiple client sites and service locations
Ensure consistent service quality, staffing coverage, and client responsiveness
Manage regional performance against labor, budget, retention, and service targets
Partner with client stakeholders to resolve concerns and strengthen relationships
Support new client onboarding, service transitions, and account mobilization
Coach managers and supervisors on performance, accountability, and team development
Review operational reporting and recommend improvements to senior leadership
Work cross-functionally with HR, Finance, and client-facing teams to support business goals
Requirements
Required Qualifications
Proven experience leading multi-site field service teams in a commercial services environment
Strong people leadership skills with experience managing frontline or hourly workforces
Experience overseeing service standards, staffing plans, and client satisfaction metrics
Working knowledge of labor management, scheduling, productivity, and budget controls
Strong client relationship management experience with a focus on retention
Ability to lead through change, growth, and operational improvement
Excellent verbal and written communication skills
Background in security services, facilities services, property services, or a similar service-based industry
Preferred Qualifications
Bachelor’s degree in Business, Management, Criminal Justice, or a related field
Experience managing teams of 50 or more
Experience supporting regional expansion, new account launches, or service turnarounds
Benefits
Base salary: $100,000 to $125,000 depending on experience
Performance bonus: up to 15% based on individual and company performance
401(k)
Healthcare coverage
Paid time off
Partially paid parental leave
Relocation assistance may be available for the right candidate
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Florida Executive Search, Recruiters, and Headhunters
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity
: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations
: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws
: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment
: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation
: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents
: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents:
Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island:
We do not request or require salary history from applicants.
Connecticut
: We provide wage range information upon request or before discussing compensation.
New Jersey:
We do not inquire about salary history unless voluntarily disclosed.
Veteran Status
: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information
: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws
: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Note
: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Sarasota, United States
Our client is looking for a President, Industrial Equipment Distribution to oversee the strategic and commercial performance of an established equipment distribution business. This role will provide leadership across revenue growth, vendor relationships, financial performance, customer retention, and team development.
This position is suited to a senior leader who understands industrial, construction, or building equipment markets and can guide a business through profitable growth. The successful candidate will be able to balance strategy with hands-on leadership and work closely with ownership or senior executives.
Key Responsibilities
Lead overall business performance across distribution, customer relationships, vendor partnerships, and financial results.
Develop and execute growth plans for industrial equipment sales, service, and related revenue streams.
Manage profitability, budgeting, forecasting, and operational performance.
Build strong relationships with key customers, suppliers, manufacturers, and channel partners.
Oversee leadership teams responsible for sales, service, warehouse, administration, and customer support.
Identify new market opportunities, product lines, and process improvements.
Report business performance, risks, opportunities, and financial results to ownership or executive leadership.
Requirements
Minimum of 7 years of senior leadership experience in industrial equipment, construction equipment, building products, distribution, or a similar industry.
Proven experience managing revenue, profitability, budgets, and business performance.
Strong commercial leadership background with customer, supplier, and vendor relationship experience.
Experience leading managers or department heads across multiple functions.
Strong understanding of equipment distribution, inventory, service support, and customer expectations.
Excellent communication, decision-making, and leadership skills.
Bachelor’s degree in business, operations, management, or a related field preferred.
Benefits
Competitive salary: $120,000 to $140,000, depending on experience.
Performance-based bonus potential.
401(k) plan.
Health, dental, vision, and disability insurance.
Paid time off and holidays.
Executive-level growth opportunity within an established industry business.
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Florida Executive Search, Recruiters, and Headhunters
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Boca Raton, United States
We are partnering with a privately held services business to find a General Manager for its Commercial Services Division. The company serves a diverse portfolio of commercial and institutional clients and is seeking a leader who can take broad ownership of divisional performance.
This role is suited to a commercially minded operator who can balance client satisfaction, team leadership, financial discipline, and service quality. The General Manager will have meaningful influence over division growth, process improvement, and leadership development.
The successful candidate will bring a strong sense of ownership, practical decision-making, and the ability to lead a large service-oriented team through a period of continued growth.
Key Responsibilities
Take ownership of divisional performance across people, clients, financials, and service standards
Lead managers and supervisors responsible for frontline service delivery
Monitor budget performance, labor costs, billing accuracy, and contract profitability
Maintain strong relationships with key commercial and institutional clients
Support business development efforts through proposals, renewals, and client presentations
Improve operating processes, reporting, accountability, and cross-functional coordination
Oversee new account launches, client transitions, and service escalations
Build a high-performance leadership culture across the division
Requirements
Required Qualifications
Proven experience leading a commercial services division, region, or large operating unit
Strong P&L, budget, labor cost, and contract performance experience
Experience managing multi-site teams in a service-based environment
Strong client relationship management and retention experience
Ability to lead managers, supervisors, and frontline teams through growth and change
Strong financial, analytical, and operational decision-making skills
Excellent communication and executive presence
Background in security services, facilities services, property services, or similar commercial services
Preferred Qualifications
Bachelor’s degree in Business Management, Operations, Finance, or a related field
Experience managing teams of 50 or more
Experience leading a business unit through expansion, restructuring, or performance improvement
Benefits
Base salary: $110,000 to $130,000 depending on experience
Performance bonus: up to 15% based on individual and company performance
401(k)
Healthcare coverage
Paid time off
Partially paid parental leave
Relocation assistance may be available for the right candidate
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Florida Executive Search, Recruiters, and Headhunters
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity
: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations
: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws
: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment
: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation
: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents
: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents:
Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island:
We do not request or require salary history from applicants.
Connecticut
: We provide wage range information upon request or before discussing compensation.
New Jersey:
We do not inquire about salary history unless voluntarily disclosed.
Veteran Status
: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information
: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws
: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Note
: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Miami, United States
We are partnering with a privately held services business to find a Director of Workforce Performance. The company supports a large frontline workforce across multiple client sites and is looking for a leader who can improve consistency, accountability, and performance across the employee base.
This role is ideal for someone who understands how to lead through managers, improve workforce standards, and create practical systems that support service quality. The position combines people leadership, performance management, analytics, and cross-functional partnership.
The Director of Workforce Performance will help strengthen workforce productivity, employee accountability, retention, and frontline leadership effectiveness across the organization.
Key Responsibilities
Develop and implement workforce performance standards across multiple service locations
Partner with managers to improve attendance, productivity, service quality, and retention
Monitor workforce trends and identify areas requiring coaching or corrective action
Support consistent performance review, recognition, and accountability practices
Work with HR and operations teams on staffing, onboarding, training, and employee relations
Review labor productivity, overtime, turnover, and service performance data
Build practical reporting tools for leadership visibility and decision-making
Support a culture of professionalism, safety, consistency, and high performance
Requirements
Required Qualifications
Proven experience improving workforce performance in a frontline, hourly, or distributed team environment
Strong understanding of employee accountability, labor productivity, and performance standards
Experience working closely with operations, HR, and field leadership teams
Ability to interpret workforce data and translate findings into practical action plans
Strong coaching skills with the ability to influence managers and supervisors
Experience supporting large teams across multiple locations or client sites
Excellent communication, organization, and problem-solving skills
Background in security services, facilities services, logistics, hospitality, or similar service environments
Preferred Qualifications
Bachelor’s degree in Business, Human Resources, Operations Management, or a related field
Experience with workforce management systems or performance reporting tools
Experience supporting organizational growth, change, or standardization initiatives
Benefits
Base salary: $100,000 to $120,000 depending on experience
Performance bonus: up to 15% based on individual and company performance
401(k)
Healthcare coverage
Paid time off
Partially paid parental leave
Training and development support
Relocation assistance may be available for the right candidate
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Florida Executive Search, Recruiters, and Headhunters
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity
: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations
: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws
: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment
: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation
: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents
: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents:
Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island:
We do not request or require salary history from applicants.
Connecticut
: We provide wage range information upon request or before discussing compensation.
New Jersey:
We do not inquire about salary history unless voluntarily disclosed.
Veteran Status
: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information
: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws
: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Note
: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Our mission is to bring community and belonging to everyone in the world. Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit
redditinc.com
.
As a
Staff Software Engineer
within our
SPACE
org (Security, Privacy, Assurance, and Corporate Engineering), you will play a critical role on the Identity & Access Management (IAM) team.
In this role, you will design, deliver, and support the lifecycle of digital identities, authentication, and access across Reddit. You will partner closely with cross-functional teams to build creative, scalable solutions that align with business priorities and strict regulatory standards. We operate in a dynamic, ambiguous problem space—meaning you’ll work across multiple domains and technology stacks to keep Reddit secure.
Some of our present and future challenges include:
Modernizing our identity infrastructure by replacing legacy systems with a tailored governance platform.
Provide self-service identity management lifecycle and natural language explanation of existing systems in order to improve employee experience with security systems.
Integrate Reddit’s corporate identity stack across a variety of protocols like SCIM and SAML, and across a variety of use cases (MCP and Agentic, resource automation that includes identity requirements) and increase Reddit’s maturity with “just-in-time” access and advanced identity constructs.
What You'll Do:
Engineering & Integration:
Develop, scale and maintain Reddit’s core IAM internal identity capabilities, platforms and infrastructure. Design and deploy high-quality API integrations and custom enterprise IGA connectivity solutions.
Observability & Data Analytics:
Build proactive monitoring frameworks, executive-friendly dashboards, and advanced alerting. Use synthetic transactions and anomaly detection to measure system availability (aiming for multiple 9s). Utilize identity data to track license utilization, aid in fiscal planning, and drive platform adoption.
Process & Compliance:
Create and maintain documentation, audit logs, and reports to continuously improve business processes and ensure seamless compliance execution.
Operations & Support:
Troubleshoot complex production incidents, analyze failure conditions, and perform root-cause analysis to support a 24x7 operation.
Collaboration & Mentorship:
Guide global, cross-functional partners on IAM best practices while raising the engineering bar through code reviews, technical standards, and optimized workflows.
Technologies we use
Our teams leverage a diverse and modern technology stack. While specific technologies may vary by team, we generally work with:
Languages:
Go, Python, Java, TypeScript, SQL
Datastores:
Postgres, Directory architectures (e.g., LDAP)
Tools:
Docker, Kubernetes, AWS, SailPoint, Okta
What We are Looking For:
Experience and Core Capabilities:
10+ years of backend development experience across multiple layers of the stack—from databases and networking to efficient computing.
In-depth knowledge of corporate IAM experience covering the full workforce identity lifecycle (Joiner, Mover, Leaver, Access Requests, and Certifications).
Ability to design and implement complex distributed systems operating under high load.
Proficiency in our core stack: Go, Python, Java, or TypeScript, with a strong DevOps mindset and end-to-end code ownership (testing, monitoring, deploying, and maintaining).
Deep understanding of modern authentication protocols (OAuth, OIDC, SAML) and secure-by-design principles.
Hands-on familiarity with enterprise identity solutions including IGA, MFA, PAM / PIM, JIT and Directory architectures (e.g., Okta, LDAP, SailPoint).
Governance and Compliance:
Familiarity with governance and compliance frameworks (SOC2, SOX, PCI), including driving audit-related access certification reviews.
Collaboration skills:
Strong collaborative communicator thriving in Agile environments, with a continuous learning mindset and a resourceful, "can-do" approach to complex problem-solving.
You embody our company value of Evolve: you view challenges as learning opportunities and continuously seek to improve.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: London
As a key member of the EMEA Revenue Leadership Team reporting directly to the Head of UKI & NE, you will be the strategic leader responsible for shaping, executing, and driving all Enterprise go-to-market (GTM) activities across the United Kingdom and Ireland. You will lead a high-performing, successful regional sales team that is currently delivering strong results across our key industry verticals, including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG.
Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role, you will leverage your deep enterprise expertise to cultivate, nurture, and develop this high-growth revenue organization while expanding Asana's market presence throughout the region.
This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays & Fridays depending on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Build a strong community of customers, partners, and employees across the UKI region.
Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals.
Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments.
Lead, inspire, and collaborate with sales and matrixed teams to establish and operationalize our playbook to fuel pipeline and customer growth.
Hire, nurture, and develop top sales talent, intentionally building clear career paths and succession plans.
Act as a senior executive representative for Asana with C-level customers, prospects, and media across the region.
Create strong feedback loops with the Product team to influence product evolution based on deep customer insights.
Evolve the Account Team Playbook to support enterprise growth, ensuring alignment across SDRs, Sales, Success, and Services.
About you
People Centric leader
Proven experience managing dedicated Enterprise sales teams
and successfully hitting revenue targets within an enterprise tech space.
Deep background working within the Enterprise segment
, showcasing a strong understanding of complex, high-value procurement and deployment cycles.
Demonstrated experience leading and scaling high-performing Enterprise Sales teams across the UKI and EMEA regions.
Track record of navigating and capitalizing on a verticalized sales structure, with familiarity across segments such as Financial Services, Public Sector, TMT, PS, or Retail/Manufacturing/CPG.
Proven capability to scale Sales organizations and drive consistent bookings, ARR, and customer growth across commercial and enterprise segments.
Deep experience navigating and executing growth strategies within both product-led and sales-led business models.
Operationally strong with the ability to independently build robust GTM, operating, and talent development plans.
Intellectually curious, analytical, and naturally open-minded with a passion for solving complex regional challenges.
A highly collaborative partner comfortable navigating cross-functional, matrixed environments alongside Product and Marketing teams.
A low-ego leader who builds trust and influence through thoughtful communication and high-quality execution.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
The total compensation for this role includes a competitive On-Target Earnings (OTE) package comprising a base salary and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). Actual base salary and OTE will vary based on various factors, including market and individual qualifications objectively assessed during the interview process.
In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The opportunity
Build the machine learning capabilities that help advertisers understand what they could achieve on Reddit and make better investment decisions.
On the Forecasting team, you will develop models that estimate how campaign outcomes could change with different budgets, bids, audiences, creative performance, or objectives. Your work will connect supply and demand forecasting, audience availability, and response prediction to help advertisers compare alternatives and identify valuable opportunities.
This is a hands-on role with end-to-end ownership of forecasting models and production capabilities. You will drive projects from problem formulation and technical design through evaluation, deployment, and iteration, working closely with engineers and cross-functional partners.
What you’ll do
Own forecasting and scenario modeling projects.
Translate advertiser questions into modeling problems involving delivery, reach, performance, and investment tradeoffs. Develop technical approaches, make practical tradeoffs, and drive execution.
Connect inventory, demand, and response.
Use signals about available advertising opportunities, audience activity, marketplace competition, and predicted response to improve estimates of achievable campaign outcomes.
Model outcomes under alternative choices.
Build and improve models that estimate the effects of changes in budget, bid, audience, or optimization objective, accounting for relevant auction dynamics and campaign constraints.
Help advertisers identify opportunity.
Incorporate predictions from partner teams, including creative-performance estimates, to evaluate potential improvements in delivery, efficiency, or advertiser value.
Improve model generalization.
Develop approaches for sparse segments, cold start, seasonality, delayed feedback, and changing marketplace conditions. Choose methods that balance predictive quality, complexity, and production requirements.
Build trustworthy evaluations.
Measure forecast accuracy, calibration, uncertainty, and performance across advertiser cohorts. Document modeling assumptions and limitations, and work with partners to determine which scenario comparisons the evidence supports.
Close the learning loop.
Compare predictions with mature outcomes, investigate systematic errors, and use experiments and observed results to improve forecasts and validate scenario estimates.
Deliver reliable production systems.
Own training, inference, monitoring, and iteration for your models. Collaborate with Product, Data Science, Ads Delivery, Audience, and Creative teams; contribute to design and code reviews; and mentor engineers through project work.
What we’re looking for
Experience independently designing, shipping, and improving predictive ML systems in advertising, marketplaces, recommendations, search, forecasting, or similarly complex domains.
Strong foundations in statistical learning, probability, and optimization, with experience working with large-scale behavioral or transactional data.
Practical experience in at least one relevant area, such as forecasting, response prediction, probabilistic modeling, multitask learning, or transfer learning.
Sound evaluation judgment, including temporal validation, segment-level analysis, and an understanding of calibration, uncertainty, and the limits of predictions under changed conditions.
Experience diagnosing and addressing modeling challenges such as sparse observations, cold start, seasonality, distribution shift, selection bias, or delayed labels.
Strong programming and software engineering skills, including experience building and operating production ML pipelines and services.
Demonstrated ability to turn ambiguous product questions into concrete technical plans, lead projects through rollout, and collaborate effectively across functions.
Preferred experience
Experience in one or more of:
Demand, supply, and inventory forecasting:
Advertising inventory, marketplace demand, traffic, retail demand, or capacity forecasting, including time-series methods, hierarchical or global models, and multi-horizon prediction.
Auction and investment modeling:
Auction simulation or replay, win-rate and price prediction, bid/budget response curves, or constrained optimization.
Scenario evaluation:
Counterfactual or off-policy evaluation, sensitivity analysis, uncertainty propagation, or combining predictive models to estimate campaign outcomes.
Reach and audience estimation:
Population and overlap estimation, reach/frequency models, sampling correction, or saturation modeling.
Probabilistic and response modeling:
Quantile or distributional prediction, calibrated conversion/value prediction, or delayed-feedback modeling.
What success looks like
You independently deliver and operate forecasting capabilities that improve accuracy and calibration for priority advertiser populations. Your models support credible comparisons of campaign alternatives, have clear evaluation and monitoring, and help advertisers make better planning and investment decisions.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-AK1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$216,700
—
$303,400 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Warsaw, Poland
What is BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Why Box needs you?
As part of
Observability Engineering
team you will be architecting and engineering mission-critical observability platform that allow our engineers, business and product teams to scale across numerous globally distributed environments. You'll work in a mature, resilient and secure operating environment where you-and the products you deliver-will thrive. In addition, you will help to evolve and transform the environment for the future to ensure it can leverage best in class cloud technologies and practices. You will be part of strategic change in tools and process by keeping up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities.Consistently question assumptions, challenge the status quo, and strive for improvement. Champion data governance adoption and ensure the new modern architecture is designed with scalability and longevity in mind.
What You’ll Do?
You will design, build, and evolve the telemetry platform and instrumentation standards that enable reliable operations across Box’s globally distributed services.
You will partner with service teams to implement effective observability across logs, metrics, traces, alerts, and SLOs. Ensuring telemetry is actionable, consistently contextualized, and tied to clear service ownership.
You will make sound engineering tradeoffs around telemetry cardinality, sampling, retention, and cost to deliver scalable, high-signal observability.
You will help define and promote OpenTelemetry-based instrumentation practices; equivalent distributed tracing and instrumentation experience is also valuable.
You will improve observability as a developer and maintainer of systems and frameworks, helping teams reason about the health, performance, and reliability of their services.
You will participate in our on-call rotation and help investigate, triage, and resolve production issues.
Who You Are?
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to make faster, smarter decisions and increase your impact at Box
You have
4+ years
of experience using one of a higher level languages (Go, Rust, Python, Java, Scala, Javascript, Ruby, or PHP).
You have experience with Infrastructure/configuration languages (all of):
Terraform/HCL, Helm/YAML.
You have experience with
service observability
best practices and tools, ideally
OpenTelemetry
and
Prometheus
, or comparable telemetry, tracing, and instrumentation platforms.
You have hands-on experience with modern cloud technologies like GCP, AWS, or/and Kubernetes.
You are a developer at heart with a passion to solve hard problems using innovative and data-driven solutions.
You have experience in configuration and maintenance of applications such as web servers, load balancers, databases, storage systems, orchestration and/or observability platforms.
You have experience in supporting critical production services.
You act like an owner and strive to do work you're proud of, both technically and in your team interactions.
At Box, we believe that providing the best tools leads to the best outcomes. That's why we equip our engineers with AI-powered development tools like Cursor IDE and Claude to help you write better code faster.
BENEFITS
Check out the overview of the
benefits and additional perks offered at Box.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation".
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice
. For more details on how Box Poland protects your information, please see our
Supplemental Personnel and Candidate Privacy Notice
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-EMEA #LI-NP1 #LI-hybrid
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about finding
innovative solutions to complex technical problems
, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
About the role...
We are looking for an experienced AI Research Engineer to join our Duolingo Monetization team. The ideal candidate will have a proven track record as an AI research engineer, with extensive experience across various machine learning techniques including large language models, multi-armed bandits, and more. They will have experience at all levels of the ML stack, including feature engineering, developing training data, fine-tuning, reinforcement learning, quality evaluations, deployment, and monitoring. On the Monetization team, we’re building AI systems to improve the learning experience while driving our business, including deploying our research into
bandit models
to balance revenue and retention. Given the broad set of AI domains, broad experience in AI/ML is highly desirable.
🧠 You will...
Join a full-stack team of frontend, backend, and other AI Research engineers, fostering a collaborative and innovative work environment.
Contribute to the development and training of bandit models and large-scale neural network models.
Collaborate with cross-functional teams to understand their needs, to align the models’ outputs with company objectives.
Participate in and help drive strategic product and business decision-making as a member of the Monetization leadership group.
Stay up-to-date with the latest developments in machine learning, particularly in LLMs and bandits, and apply this knowledge to drive advancements in our projects.
Mentor team members, providing guidance and support in their professional development.
Ensure the delivery of high-quality, scalable, and efficient machine learning solutions.
✅ You have...
Proven experience as an AI research engineer, for example, in LLMs, bandits, computer vision, or related fields.
Strong background in training and fine-tuning large models in an applied setting.
Advanced degree in Computer Science, Engineering, or a related field with a focus on machine learning or artificial intelligence, or equivalent experience.
Excellent leadership and communication skills, with the ability to manage and inspire a team.
Deep understanding of machine learning concepts, frameworks, and best practices.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$220,800
—
$331,200 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Berlin Office; Iasi Office; London Office; Dublin
Workplace: Hybrid
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Full-Stack Engineer to join our Platform team.
About the role
Our Engineering and Product Design teams are building multiple verticals on our platform at high speed, leveraging AI and building agentic functionality into the platform itself. As we scale into the world's largest regulated financial institutions, identity and access management (IAM), authorization, and fine-grained permissions have become foundational to our enterprise readiness.
We are hiring a Full-Stack Engineer to join the team building Taktile's IAM and permissions platform: the authorization backbone that powers enterprise-grade access control across our product.
Joining us, you'll design and build permission models and access controls end-to-end, from the React/TypeScript access-management and admin UIs down to the Python (FastAPI) authorization services. You'll take on the problems that make enterprise authorization genuinely hard: multi-tenant isolation, fine-grained permission checks in the hot path of millions of decisions a day, audit and access trails, and the constraints of regulated financial services.
What You'll Do
- Design, build, and operate core authorization primitives such as roles, policies, and fine-grained permission checks (RBAC/ReBAC), along with the authentication and SSO/OAuth/OIDC flows that sit on top of them.
- Guarantee strict multi-tenant isolation so every customer's data and decisions stay fully segregated.
- Keep fine-grained permission checks fast in the hot path of millions of automated decisions per day, where both latency and correctness are non-negotiable.
- Build audit and access-trail capabilities that give customers and auditors a verifiable record of who accessed what, when, and why.
- Design for regulated-industry constraints (financial services, SOC 2 / ISO 27001, data residency), where access control is a compliance requirement, not just a feature.
- Leverage leading edge AI tools (e.g. Claude) on a daily basis to build industry-shaping AI-native capabilities.
Requirement:
- 5+ years of professional full-stack experience building backend services in Python (FastAPI or equivalent), including REST APIs and databases
- Strong proficiency with React and TypeScript.
- Experience building access control systems, with exposure to authentication and authorization concepts (RBAC, SSO, OAuth/OIDC, multi-tenant permissions).
- Strong engineering fundamentals with a passion for simplicity and precision.
- Experience integrating into AWS or similar cloud providers.
- Fluency in English, both written and spoken, is essential as we operate in a remote environment requiring clear and effective communication.
Nice, but not required
- Deeper backend specialization (async patterns, performance tuning, data modeling).
- DynamoDB or Postgres, SQLAlchemy.
- Hands-on experience designing authorization systems at scale: fine-grained / ReBAC models, policy engines (OpenFGA or Zanzibar-style systems, OPA), or multi-tenant RBAC for enterprise SaaS.
- Prior ops or on-call experience.
Our Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Receive a new Apple MacBook Pro, as well as meaningful home office set-up.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this
application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art.6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art.6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
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