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Location: Manila, Philippines Workplace: onsite inDrive Communications APAC is looking for a Communications Manager to lead public relations and communications activities in the Philippines. You will work closely with the APAC Lead and Senior Communications Manager on the planning, execution, and management of integrated PR and communications campaigns to strengthen brand visibility and engagement, while building strong media and stakeholder relationships across the market. You will have a holistic overview of the projects under your supervision and help establish the processes needed to manage and execute them effectively. Key Responsibilities Develop and lead PR and communications strategy for the Philippines, aligned with regional and company objectives Plan and manage the PR budget, and oversee project plans, timelines, deliverables, and KPIs across campaigns and activities Build and maintain strong relationships with local media, influencers, agencies, and key stakeholders Lead media coordination, interview scheduling, and journalist engagement Oversee press events, interviews, activations, and campaign logistics, including on-ground spokesperson management and media preparation Lead crisis communications planning, execution, and escalation processes Manage agencies’ and vendors’ work on PR projects and regular PR activities Coordinate project and asset delivery and approvals with key stakeholders across marketing, business, and other teams Monitor media coverage, industry trends, and competitor activity, and deliver reporting that shows the impact of communications work to stakeholders Represent inDrive at regional events and in communications with local media Collaborate with local stakeholders to align on and shape the country narrative Support the APAC PR team with planning, turning meeting discussions into clear plans and action points Skills, Knowledge & Expertise A bachelor’s or master’s degree in Communications, Journalism, or a related field A minimum of 5 years of relevant experience in PR and external communications Proven hands-on experience leading crisis communications, from issue detection to media handling and stakeholder escalation Established relationships with Philippine national and local media, and strong understanding of the Philippine media landscape Experience in-house at a ride-hailing, delivery, or consumer tech company, or at a PR agency (international or local), is preferred Proven ability to independently develop, plan, and execute communications projects, and to manage a portfolio of short- and long-term initiatives Excellent written and verbal communication skills in English and Tagalog ; knowledge of Visayan languages (e.g., Hiligaynon, Cebuano) is a plus Strong budget management and reporting skills, including building KPI trackers and translating campaign data into clear stakeholder reporting Ability to collaborate effectively with cross-regional and cross-functional teams, stakeholders, and external partners A diplomatic team player who builds positive relationships and works effectively across the organization Proactive problem-solver who takes initiative and makes decisions autonomously Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid At inDrive, a passenger and a driver agree on a price in seconds. What happens next, from the moment the driver accepts the order until the passenger steps out of the car, decides whether that passenger will open inDrive again. We are looking for a Senior Product Manager to own the passenger's ride experience : from driver assignment to a successfully completed trip. You will shape how passengers wait for and meet their driver, how they feel during the ride, and how the trip ends. This role goes beyond screens and flows. Your work will directly affect completed rides, cancellations, passenger trust and retention. Key Responsibilities Own the Ride Experience End-to-End: You will define and evolve the passenger journey after a driver is assigned: waiting for pickup, meeting the driver, the ride itself and the end of the trip. Turn More Matches into Completed Rides: Find and remove the reasons why passengers and drivers cancel after they have agreed on a ride, so that more matched orders end in a successful trip. Make Pickup Predictable: Improve ETA accuracy, driver tracking, pickup point clarity and passenger-driver communication, so that passengers and drivers find each other quickly and without stress. Build Trust and Safety into the Ride: Together with the safety team, develop in-ride features such as trip sharing, route monitoring and emergency tools that help passengers feel safe and in control. Close Every Trip Well: Own the end of the ride: trip summary, payment confirmation, ratings and feedback, and resolving post-trip issues such as disputes or lost items. Experiment and Optimize Continuously: Run A/B tests and iterate on key levers such as waiting rules, notifications, communication tools and cancellation policies. Collaborate Across Domains: Work closely with driver product, safety, maps and geo, payments, customer support and data teams to keep the experience consistent for both sides of the ride. Skills, Knowledge and Expertise 4+ Years in Consumer Marketplaces: Proven track record leading high-scale consumer products, preferably in ride-hailing, delivery, or platforms with offline operational components. Operational & System Understanding: Hands-on grasp of real-world logistics—including ETAs, geolocation, cancellations, and support workflows—alongside two-sided marketplace incentives (passengers vs. drivers). Data & Experimentation Rigor: Skilled in A/B testing, funnel and cohort analysis, and data-driven decision-making under uncertainty to rapidly test bold hypotheses. User-Centric & Safety Mindset: Deep empathy for passenger anxieties during a ride, with the ability to design trust-building UX while treating safety as an absolute product requirement. Cross-Functional Alignment: Proven success collaborating across diverse product teams (Driver Experience, Maps, Safety, Payments, Support) to navigate conflicting priorities and reach consensus. Clear & Strategic Communication: Ability to articulate complex product trade-offs, operational trade-offs, and strategic decisions to both technical teams and executive leadership. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid As Senior Product Manager for Compliance , you’ll own the platform that decides who can drive, deliver, and use inDrive across 47 countries—directly impacting user safety, regulatory posture, and bottom-line risk. You will lead the transformation of our driver compliance tools into a scalable Compliance Platform capable of supporting new business lines, global audits, and strict data privacy standards while powering regional expansion today. Key Responsibilities Set Compliance Strategy: Own the long-term vision and strategy for compliance at inDrive. Secure leadership commitment to it. Own the Compliance Product: Own end to end the product that decides who can take orders on inDrive: document requirements by market, document processing, and access control. Support Regional Compliance: Own how requests from regional compliance teams are taken in and prioritized against regulatory risk and business impact. Launch Markets and Requirements: Be accountable for compliance readiness of new country launches and new regulatory requirements. Reduce Compliance Incident Costs: Own the cost of compliance incidents, including fines, suspensions, and mass access restrictions. Build for Audit and Privacy: Make sure the product meets local data-protection laws and regulatory audit requirements. Drive Cross-Functional Delivery: Align roadmaps across Regional Compliance, Legal, Operations, Risk, Engineering, and leadership. Skills, Knowledge and Expertise Product Experience: 5+ years of product management experience at high-volume platforms (Ride-hailing, On-Demand Marketplaces, FinTech, or Logistics), with a focus on platform or internal products that other teams and services depend on. Rules-Driven Products: Experience building products where external or policy requirements set the logic, such as compliance, risk, Trust & Safety, payments or tax. Experience working directly with legal or regulatory teams is a plus. Records & Lifecycle: Experience with products that manage accounts, documents and their statuses over time, such as onboarding or account management, where data quality and decision history matter. Multi-Market Launches: Experience launching or adapting products across several countries with different local requirements. Platform Evolution: Experience moving a live system onto a new platform without disrupting operations, and turning repeated one-off requests into configurable solutions. Systems Literacy: Ability to partner closely with engineering teams on data models, integrations and rules configuration without needing to write code yourself. Data & Business Acumen: Highly analytical, with experience making trade-offs between risk, lost supply and cost. Stakeholder Management: Experienced in leading alignment across business, operational and technical teams and leadership. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: hybrid You’ll be the single point of contact for our fleet partners: running in-person business reviews, solving problems quickly, and building plans that grow their fleets and their earnings on inDrive. Your goal is to turn signed partners into long-term, reliable partnerships — growing their fleet size and utilisation, making sure every incentive pays off in performance, and keeping our partners loyal in a competitive market. This is a hands-on, high-impact role: you’ll work directly with partner owners, our operations and commercial teams, and see the results of your work in the numbers every month. Key Responsibilities Grow your partner portfolio Own the success of our fleet partners in Mexico — helping them activate cars quickly, keep drivers on the road, and grow their business with inDrive Build a joint growth plan with each partner, covering new cars, utilisation goals and expansion into new cities Run regular in-person business reviews, using live performance data to spot opportunities and fix problems early Manage the commercial relationship Manage each partner’s incentive programme, making sure rewards follow real performance Handle contract renewals and negotiate terms when a partnership needs to change Work with our commercial team on non-standard deals and keep all agreements up to date Keep operations running smoothly Partner with our driver operations team to get new drivers onboarded and active fast Help partners get the most out of our fleet management tools, so they can run their business more independently Be the go-to person when issues come up Bring the market to us Keep a close eye on competitors and what they offer Share what you learn from the field to help shape our partnership strategy Skills, Knowledge & Expertise Required 3+ years in key account management in B2B, mobility, logistics or marketplaces Track record of growing large accounts in person, with joint business plans and reviews Strong commercial and analytical skills: comfortable with performance data, incentive economics and dashboards Fluent in the local language and good in English Preferred Experience with fleet operators, taxi parks, car rental or automotive dealers Existing network among local fleet owners Exposure to ride-hailing or other two-sided marketplaces Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid The Freight vertical provides essential logistics solutions for Private and SMB clients. This role covers the EMEA & APAC regions, with a strong operational focus on Kazakhstan as well as broader EMEA and APAC expansion . The key purpose of this role is to own and drive the development and scalable growth of the Freight business. As a Business Development Manager, you will be responsible for end-to-end business expansion — including commercial performance, pricing and unit economics, analytics, go-to-market strategy, and cross-functional execution. You will validate and scale growth hypotheses, ensure sustainable GMV and revenue growth, and build repeatable business models across your target markets. Key Responsibilities Own business growth and expansion of the Freight vertical across Kazakhstan, EMEA, and APAC, including revenue, GMV quality, and unit economics. Develop and manage pricing and tariff models, ensuring sustainable margins and competitive positioning. Own unit economics calculations and continuously optimize business performance. Drive analytical deep dives into business funnels (supply, demand, conversion, retention) and identify growth opportunities. Generate, validate, and scale business, product, marketing, and operational hypotheses in cross-functional teams. Own go-to-market initiatives, including branding, positioning, and collaboration with Marketing teams. Define and develop CRM logic: segmentation, lifecycle management, retention, and reactivation mechanics. Coordinate antifraud initiatives with risk and antifraud teams to ensure healthy marketplace economics. Conduct market and competitor analysis and contribute to long-term Freight vertical strategy. Own P&L for the region / vertical: planning, monitoring, and optimization of core metrics. Lead BD team and manage cross-functional stakeholders (Product, Marketing, Operations, Risk) to deliver business results. Qualifications 3+ years of experience in business development, commercial operations, or growth management in a marketplace or logistics/freight business. Advanced Excel / Google Sheets skills (financial models, unit economics, P&L modeling, tariff design, cohort analysis). Strong track record in funnel analysis, hypothesis testing, customer development (CustDev), and KPI monitoring. Direct experience with pricing, tariff modeling, CRM systems, and customer lifecycle management. Ability to independently analyze complex data, challenge assumptions with logic, and translate high-level strategy into clear execution frameworks. Strong execution and delivery mindset with the ability to work autonomously, decompose complex problems, and focus on high-impact initiatives. Excellent leadership and cross-functional stakeholder management skills. High level of empathy, resilience, and a constructive, low-toxicity approach to teamwork. Knowledge of SQL, Python, or A/B testing frameworks is a plus. Fluent English. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Abuja, Nigeria Workplace: hybrid We are looking for a Business Development Manager who will lead the design and execution of local growth strategies, including geo-expansion, vertical launches, and unit economics optimization. The ideal candidate will drive go-to-market initiatives, build strategic partnerships, and manage cross-functional projects that deliver measurable business impact. This role also requires strong analytical skills to ensure operational excellence and solve complex challenges in a fast-paced, dynamic environment. Responsibilities Growth Strategy Execution: Design and implement local growth strategies, including geo-expansion, unit economics management, and vertical launches. Market Development: Drive go-to-market initiatives tailored to the Nigeria context, taking full ownership of adoption and ROI. Strategic Partnerships: Build and manage high-impact relationships with local fleets, enterprises, and regulatory stakeholders. Cross-Functional Leadership: Collaborate with product, operations, and marketing teams to localize and pilot initiatives with measurable business impact. Operational Excellence: Monitor KPIs using SQL, Tableau, or similar tools; identify bottlenecks and optimize processes and performance across the board. Problem-Solving Autonomy: Act decisively in complex and ambiguous environments, effectively navigating competitive, regulatory, and operational challenges. Qualifications A resilient self-starter who doesn’t make excuses and pushes through until goals are achieved. 6+ years of experience in business development, partnerships, or growth roles (tech, mobility, or logistics sectors preferred). Strong analytical mindset with the ability to translate data into actionable insights (SQL proficiency is a plus). Execution-focused: Proven track record of delivering results, not just ideas. Highly autonomous: Self-driven and comfortable navigating ambiguity. Exceptional communication and stakeholder management skills. Fluent in English, with outstanding communication and negotiation abilities. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Executive Assistant, Legal, Public Policy & ESG San Mateo, CA | Hybrid - 2+ days per week in our San Mateo office Role Summary: Are you ready to step into the heart of PlayStation’s global Legal, Public Policy & ESG team and make a real impact? As the Senior Executive Assistant to the Senior Vice President & General Counsel at Sony Interactive Entertainment (SIE), you’ll do far more than manage calendars and schedules, you’ll be a trusted partner, culture-builder, and the glue that keeps a dynamic, global organization moving at full speed. This role is perfect for someone who thrives on variety and challenge. One day, you may be orchestrating a high-profile global legal summit or a creative offsite retreat; the next, you might be coordinating across time zones to ensure seamless collaboration between teams spanning continents. You’ll flex your project management skills, design memorable experiences that bring people together, and support a leader who is reshaping how Legal, Public Policy & ESG, drives impact at one of the world’s most iconic entertainment brands. Because our General Counsel’s role is global, you’ll work alongside a passionate, collaborative team that embodies innovation, creativity, and inclusion. If you’re energized by fast paced environments and want to help shape not just the future of PlayStation, but what’s possible at the intersection of law, tech, and entertainment, we’d love to hear from you. What You’ll Be Doing: Handle swiftly and without error a complex and ever-changing calendar for the General Counsel; prepare for and coordinate meetings, and schedule travel plans and accommodations for the Executive and the department, as assigned. Ensure a timely flow of information, obtain signatures and authorizations, answer and screen phone calls and manage correspondence and communication flow. Submit expense reports for the General Counsel and department team, as assigned. Process outside counsel invoices, sending communications on behalf of the General Counsel. Professionally represent the Executive through initial contact meetings or telephone conversations. Act as administrative liaison between the Executive and Sony groups, vendors, and industry contacts. Provide logistical support for department team meetings, events, and conferences, working in collaboration with Facilities, IT, and external parties. Function as a communications hub for department, staying current on, and publishing, as requested, team travel and holiday schedules with ability to locate and contact team members as needed. Serve as a helpful knowledge base for staff within the department, especially for process and procedures, and provide assistance in a hands-on, proactive manner. Liaise effectively with Executive Assistant counterparts and build strong working relationships with a wide range of company stakeholders at all levels. Continually improve processes and procedures to reduce work time and cost without compromising work quality. What We’re Looking For: 8+ years of relevant experience supporting a Senior Level Executive. Presentations: Ability to create compelling presentations with design sensibility and impact (i.e.: convert hand-drawn data on a notepad into a visually appealing PowerPoint slide). Relationships with Others: Works collaboratively and effectively with senior executives, other assistants, and internal and external partners; capable of bringing people together! Global Interaction: Ability to efficiently manage complex schedules across multiple time zones and to coordinate smoothly in various cultural settings. Communication and Contact: Communications effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside SIE. Process-oriented, with attention to detail and ability to prioritize. Ability to work in a fast-paced environment and independently on difficult projects with minimal supervision. Ability to maintain a high degree of confidentiality/discretion. Strong interpersonal skills, with a friendly, outgoing, and flexible manner. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $102,200 — $153,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Yerevan, Armenia Workplace: hybrid About Webb Fontaine Founded in 2002, Webb Fontaine is a global trade technology company headquartered in Dubai, with projects spanning the Middle East, Africa, Asia, South America and beyond. We partner with governments worldwide, providing cutting-edge solutions to boost their revenue by streamlining trade and logistics operations across the entire trade spectrum. At Webb Fontaine, we're crafting a legacy of innovation with a mission to transform the landscape of trade through technology. This wouldn’t be possible without our team of exceptional individuals who are at the core of our success. Build the technology powering international trade. We're looking for a Mid-Level Java Software Engineer to help build a modern, scalable platform supporting mission-critical Customs operations. You'll work on real distributed systems, grow your architectural skills alongside experienced engineers, and use modern AI tools to deliver reliable, maintainable software. Our Tech Stack Java 17+, Spring Boot, Apache Kafka, PostgreSQL, Oracle, Elasticsearch, Amazon S3, Kubernetes, and AI coding assistants. Key responsibilities Build and maintain scalable, reliable backend services using Java, Spring Boot, and event-driven architectures. Apply best practices in software design, testing, code reviews, and CI/CD. Troubleshoot production issues and optimize application performance. Use AI coding assistants and agents to accelerate development, generate tests, refactor code, and debug issues. Review and validate AI-generated code for correctness, security, and maintainability. Collaborate with the team. Travel to our project offices when necessary. Qualifications 3+ years of professional Java development experience, including Spring Boot. Solid knowledge of SQL databases, Kafka, microservices, and event-driven architecture. Understanding of JVM performance, multithreading, and concurrency. Experience with automated testing, CI/CD, and containerized applications. Practical experience with AI coding assistants such as Claude Code or Codex, with the ability to critically evaluate generated code. Strong analytical and problem-solving skills. Fluency in English . Availability and willingness to travel to project offices are mandatory. Nice-to-have qualifications Experience with AWS, GCP, or Azure. Kubernetes, Elasticsearch, or observability tools (Grafana, Prometheus). Experience with Customs, trade, or government systems. Benefits Equal opportunity advocacy: We promote equality, creating a diverse and inclusive environment. Competitive compensation: Enjoy a competitive salary that rewards your contributions. Health and Wellness: We provide comprehensive medical coverage. Global collaboration: Join a world-class team with a global presence and international clients. Investment in you: We invest in your growth and development, valuing our employees as top talent. Work-life balance: We support a healthy work-life balance for your well-being. Training support: We offer a comprehensive learning and development program. We offer benefits tailored to each location, considering the specific regulations and conditions of each country. These will be discussed with candidates during the selection process.

Location: Cairo, Egypt PIPECARE Group is one of the leading in-line inspection companies worldwide with over 20 years of experience providing in-line inspection is looking for a Technical Sales Engineer to join our team. The ideal candidate must be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding sales skills. Key Responsibilities & Authorities •          Document all associated inquiries received from clients. •          Ensure that all new inquiries are assigned to proper project number. •          Obtain approval to bid or decline. •          Prepare cost estimate and propose a price for the project. •          Prepare technical proposals and submit them to territory director. •          Prepare bid bond requirements. •          Coordinate with other departments within PIPECARE during the bidding or pre-qualification stage. •          Coordinate with logistics to ensure all the logistics requirements and terms and conditions associated with mobilization and demobilization is properly identified and understood. •          Coordinate with CMA department to prepare and develop the cost estimate for the project. •          Request Operations to conduct the site survey if appropriate. •          Update customer information and Corporate EMS: create enquiries timely; follow the sales flow chart while bidding for a job; transfer the project timely after PIPECARE confirms the order to the client; update the forecast by the end of each month; update the status of project regularly. •          Prepare cost estimate report. •          Provide all relevant or requested reports to Territory Business Development Manager, Chief Operations Officer and/or Territory Director and Sales Manager. •          Submit the daily, weekly and monthly reports to Territory Business Development Manager and Sales Manager. •          Ensure all the related communications associated with the new inquiries are communicated to the territory Chief Operations Officer and /Territory Business Development Manager. •          Ensure that all the tender documents are properly read and understood for the client requirements or the scope of service. •          Ensure all the possible risks associated with the scope of work is covered and submitted to the technical sales manager for their review. •          Ensure all the inquiries are responded on timely basis. •          Ensure that complete bids are submitted on time or before the target due date. •          Ensure the project transfers are carried out within 2 days of receipt of confirmation from clients. •          Achieve the agreed sales targets. •          Maintain good relationships with customers. •          Executes other tasks as per request of Sales and Marketing Director and other Executive Team members. Skills/Experience: BS degree in Engineering or equivalent technical experience/exposure with sound commercial skills. Further qualifications or extended course experience in commercial activities Language skills, particularly French , any other languages may be advantageous. Good communication and presentation skills. Good computer skills. Solid technical knowledge of ILI products and applicable industry standards. Experience within the Oil and Gas sector (preferably) or service project based companies. Minimum of 1 year’s experience in commercial and technical tender preparations. Good selling capability. Knowledge of commercial aspects of organization.

Location: Houston, TX, United States PIPECARE Group is looking for an experienced Office Administrator to join our team in Houston . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Industry/sector: Oil & Gas / In Line Inspection services. The Office Administrator is responsible for managing day-to-day office operations, coordinating logistics for field crews and project teams, supporting HR and finance administration, and ensuring the office functions efficiently as a hub for Americas-based operations. The right candidate will be comfortable working in an oil field or industrial services environment, dealing with the pace and unpredictability that comes with it, and taking ownership of problems without waiting to be asked. Key Responsibilities & Authorities Office Operations: Manage the day-to-day running of the Katy office including facilities, supplies, equipment, and vendor relationships. Coordinate meeting rooms, visitor logistics, and general office environment standards. Oversee mail, courier, and document management processes. Maintain office lease, utilities, and service contracts; liaise with building management as required. Ensure compliance with workplace health, safety, and fire safety requirements. Field & Project Logistics Support: Coordinate crew travel, accommodation, and mobilisation logistics for field assignments across the Americas. Manage vehicle pool, equipment check-in/out registers, and PPE inventory. Support project teams with purchase order processing, expense claims, and supplier coordination. Liaise with field supervisors and project coordinators to anticipate logistics needs ahead of mobilisations. HR & People Administration: Support onboarding and offboarding processes for Houston-based and travelling employees. Maintain accurate employee records, training certifications, and compliance documentation. Coordinate drug and alcohol testing, background checks, and medical clearances as required. Track leave, overtime, and timesheet submissions; liaise with payroll as needed. Act as a first point of contact for routine employee queries on policies, benefits, and office matters. Finance & Procurement Administration: Process invoices, purchase orders, and expense reports; code transactions to correct cost centres. Maintain petty cash and manage office budget tracking. Liaise with the finance team on vendor payments, credit card reconciliations, and month-end close requirements. Manage office supply procurement and maintain preferred vendor lists. Communications & Administration: Provide administrative support to the Regional Manager and senior leadership as required. Draft correspondence, prepare reports, and maintain filing systems. Support preparation of client-facing documents, proposals, and presentations. Coordinate internal events, staff meetings, and team activities. Requirements : Essential: Minimum 3 years of experience in an office management, operations coordinator, or senior administrative role Background in a service-oriented environment (field services, technical services, contracting, or similar) Demonstrated ability to manage multiple competing priorities without dropping the ball Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Confident communicator, both written and verbal, with a professional and positive manner Right to work in the United States without sponsorship Preferred: Prior experience in an oilfield, pipeline, energy services, or industrial services company. Familiarity with field crew logistics, including travel coordination and mobilisation workflows. Experience with basic HR administration processes (onboarding, records management, compliance tracking). Exposure to procurement and basic accounts administration in a small-to-mid-sized office environment. Experience using an ERP or HRIS system (any platform considered). Key Competencies: Takes ownership and follows through without needing to be chased. Adapts quickly when plans change, as they often do in field services. High attention to detail while maintaining a practical, solutions-focused outlook. Builds strong working relationships across technical, operational, and commercial teams. Handles sensitive information with discretion and professionalism. Proactively identifies problems and resolves them before they escalate. What We Offer Competitive salary commensurate with experience Health, dental, and vision benefits Paid time off and company holidays A varied, fast-paced role with real responsibility from day one Exposure to international operations across a growing global business Stable, family-owned business with a long-term growth outlook Part time and flex-work considered

Location: Belarus PIPECARE Group is seeking a highly organized and detail-oriented Administrative Assistant to join our Legal Department. The successful candidate will support daily administrative and compliance operations within the department and contribute to maintaining accurate and up-to-date legal and contract records. This role requires a proactive, high-energy individual with strong organizational skills and the ability to communicate effectively in both written and verbal English. Key Responsibilities Conduct comprehensive due diligence and compliance checks of records and archives related to expired, ongoing, and outstanding Agency Agreements, Commercial Contracts, Subcontracts, Logistics Agreements, Insurance Policies, Real Estate Contracts, Supply Contracts, agreements with third-party accounting and legal firms, Powers of Attorney (PoAs), Non-Disclosure Agreements (NDAs), and licenses requiring renewal. Maintain and update contract tracking tables by entering all required information, monitoring contract validity, identifying expired or soon-to-expire agreements, and coordinating with responsible employees to obtain extensions and renewals in a timely manner. Manage and maintain shared contract repositories, including uploading new agreements and supporting documents, organizing records, transferring expired documents to designated folders, and ensuring accurate recordkeeping in accordance with the relevant contract tracking systems. Coordinate closely with internal stakeholders to ensure all required documentation is received, processed, and maintained on time, minimizing operational and compliance risks to the company. Perform due diligence checks on potential suppliers and logistics partners in accordance with the company's Due Diligence Checklist to assess their reliability and compliance status. Carry out any other administrative assignments and support activities as directed by the Legal Department and Management. Requirements Proficiency in English (written and spoken) Excellent typing skills (touch typing preferred) Higher education preferred Strong punctuality, accuracy, and attention to detail Proficiency in Microsoft Word, Excel, and ERP systems Ability to manage multiple tasks and work in a structured, deadline-driven environment About PIPECARE Group PIPECARE Group provides comprehensive In-Line Inspection Services to identify and size pipeline threats. Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies.

Location: Russian Federation PIPECARE Group is seeking a highly an Administrative Assistant to join our Legal Department. The successful candidate will support daily administrative and compliance operations within the department and contribute to maintaining accurate and up-to-date legal and contract records. Key Responsibilities Conduct comprehensive due diligence and compliance checks of records and archives related to expired, ongoing, and outstanding Agency Agreements, Commercial Contracts, Subcontracts, Logistics Agreements, Insurance Policies, Real Estate Contracts, Supply Contracts, agreements with third-party accounting and legal firms, Powers of Attorney (PoAs), Non-Disclosure Agreements (NDAs), and licenses requiring renewal. Maintain and update contract tracking tables by entering all required information, monitoring contract validity, identifying expired or soon-to-expire agreements, and coordinating with responsible employees to obtain extensions and renewals in a timely manner. Manage and maintain shared contract repositories, including uploading new agreements and supporting documents, organizing records, transferring expired documents to designated folders, and ensuring accurate recordkeeping in accordance with the relevant contract tracking systems. Coordinate closely with internal stakeholders to ensure all required documentation is received, processed, and maintained on time, minimizing operational and compliance risks to the company. Perform due diligence checks on potential suppliers and logistics partners in accordance with the company's Due Diligence Checklist to assess their reliability and compliance status. Carry out any other administrative assignments and support activities as directed by the Legal Department and Management. Requirements Proficiency in English (written and spoken) Excellent typing skills (touch typing preferred) Higher education preferred Strong punctuality, accuracy, and attention to detail Proficiency in Microsoft Word, Excel, and ERP systems Ability to manage multiple tasks and work in a structured, deadline-driven environment

Location: Zug, Switzerland Technical Sales Engineer Intern Location: Zug, Switzerland PIPECARE Group is one of the world's leading in-line inspection companies, with over 20 years of experience providing technology-driven solutions to the oil and gas industry. We are currently looking for a Technical Sales Engineer Intern to join our team in Zug, Switzerland. This internship offers an excellent opportunity for students or recent graduates to gain hands-on experience in technical sales, proposal preparation, commercial operations, and customer relationship management within an international engineering environment. We are only considering candidates who are currently based in Switzerland. Key Responsibilities Assist in preparing technical and commercial proposals for customer inquiries. Support the sales team in reviewing tender documents and project requirements. Help prepare cost estimates and maintain sales documentation. Update customer information and sales records in the company's CRM/EMS system. Coordinate with internal departments including Operations, Logistics, Finance, and Commercial teams during the bidding process. Assist in preparing reports, presentations, and sales documentation. Monitor inquiry status and support timely submission of quotations. Participate in customer meetings and internal project discussions when required. Conduct market and competitor research to support business development activities. Help maintain strong relationships with customers through professional communication. Perform other duties assigned by the Sales Manager or Territory Business Development Manager. Qualifications Currently pursuing or recently completed a Bachelor's degree in Mechanical Engineering, Industrial Engineering, Petroleum Engineering, Chemical Engineering, or another relevant engineering discipline. Interest in technical sales, business development, or commercial engineering. Strong communication and interpersonal skills. Good analytical and problem-solving abilities. Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Ability to work independently and collaboratively in a multicultural environment. Fluency in English is required; German or additional languages are considered an advantage. Preferred Qualifications Basic understanding of the oil and gas industry or industrial services. Familiarity with technical documentation or engineering drawings is an advantage. Exposure to CRM, ERP, or proposal management systems is a plus. Learning Opportunities During this internship, you will: Gain practical experience in technical sales and commercial operations. Learn how engineering proposals and tenders are prepared. Work alongside experienced sales and engineering professionals. Develop customer communication and business development skills. Gain exposure to international projects in the oil and gas industry. Build valuable commercial and technical experience within a global engineering company.

Location: Uttar Pradesh, Noida, India PIPECARE Group is looking for a Techncial Sales / Proposal Engineer to join our team in Noida, India. By providing technology and service focused solutions to the international arena of the Oil and Gas industry, PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry/sector: Oil & Gas / In Line Inspection services. Position Summary Highly technically competent, Technical Sales Engineer will be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding sales skills. Job Functions, Responsibilities Document all associated inquiries received from clients. Ensure that all new inquiries are assigned to proper project number. Obtain approval to bid or decline. Prepare cost estimate and propose a price for the project. Prepare technical proposals and submit to territory director. Prepare bid bond requirements. Coordinate with other departments within PIPECARE during the bidding or prequalification stage. Coordinate with logistics to ensure all the logistics requirements and terms and conditions associated with mobilization and demobilization is properly identified and understood. Coordinate with Finance department to prepare and develop the cost estimate for the project. Request Operations to conduct the site survey if appropriate. Update customer information and Corporate EMS/ERP/Salesforce: create enquiries timely; follow the sales flow chart while bidding for a job; transfer the project timely after PIPECARE confirms the order to the client; updating the forecast by the end of each month; update the status of project regularly. Prepare cost estimate report. Provide all relevant or requested reports to HOD and/or country manager and business development manager. Submit the daily, weekly and monthly reports to Sales HOD and business development manager. Ensure all the related communications associated with the new inquires is communicated to the territory Country manager. Ensure that all the tender documents are properly read and understood for the client requirements or the scope of service. Ensure all the possible risks associated with the scope of work is covered and submitted to the technical sales manager for their review. Ensure all the inquiries are responded on timely basis. Ensure that complete bids are submitted on time or before the target due date. Ensure the project transfers are carried out within 2 days of the receipt of confirmation from clients. Achieve the agreed sales targets. Skills and Qualification Requirements BS degree in Engineering or equivalent technical experience/exposure with sound commercial skills. Further qualifications or extended course experience in commercial activities Language skills, particularly English, any other languages may be advantageous. Good communication and presentation skills. Good computer skills. Solid technical knowledge of ILI products and applicable industry standards. Experience within the Oil and Gas sector (preferably) or service project based companies. Minimum of 1 year experience in commercial and technical tender preparations Good Selling Capability Knowledge of commercial aspects of organization

Location: (Multiple States), United States About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Competitive compensation Medical and dental benefits 401K plan Unlimited PTO Paid holidays Professional development reimbursement

Location: (Multiple States), United States About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Competitive compensation Medical and dental benefits 401K plan Unlimited PTO Paid holidays Professional development reimbursement

Location: Cairo, Egypt Workplace: onsite About Us: Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success. We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today. What began as a better way to pay at checkout has grown into a financial system working the way it should have all along. About the Role: The role supports the Enterprise Risk Management (ERM) function by keeping its core processes running to a reliable cycle — risk and incident records, policy administration, new product approval coordination and the reporting calendar — so that the risk information reaching senior management and committees is complete, accurate and on time. The role works closely with the ERM Manager and first-line stakeholders across the business. Key Responsibilities Support the quarterly risk reporting cycle, including collection and validation of metrics, pack production and committee materials. Maintain risk registers, incident records and action trackers, ensuring entries are complete, current and supported by evidence. Administer the policy programme — tracking review and approval status, formatting, version control and the governance calendar. Support the risk and control self-assessment cycle — scheduling checks, chasing evidence, and populating workpapers and trackers. Support the maintenance of the risk appetite framework and key risk indicators, including data sourcing and validation with metric owners. Support ERM training and awareness activity, including delivery logistics, materials and completion records. Work closely with first-line stakeholders to collect, chase and quality-check risk information, escalating gaps and delays promptly. Support internal audit and regulatory requests by preparing documentation and audit-ready evidence. Support ERM governance and tooling, including use and administration of GRC tools and maintenance of documentation. Skills, Knowledge & Expertise 2–4 years' experience in risk, GRC, compliance, audit support or a related operational role within Financial Services, FinTech, Payments or another regulated environment. Working knowledge of risk registers, risk reporting and control documentation, with the ability to apply concepts pragmatically. Strong organisational skills and attention to detail, with the ability to run several recurring cycles in parallel and keep each to deadline. Confident coordinating across functions and seniority levels, including remotely, and comfortable chasing stakeholders for information. Excellent written and verbal communication skills in English, including experience preparing clear risk reports and presentations. Proficiency in Excel and PowerPoint; hands-on experience using or supporting GRC tools a strong advantage. Job Benefits 2–4 years' experience in business continuity, operational resilience, operational risk or a related role within Financial Services, FinTech, Payments or another regulated environment. Practical working knowledge of business continuity and resilience concepts — business impact analysis, recovery objectives, continuity planning and testing — with the ability to apply them pragmatically. Awareness of regulatory expectations for operational resilience; familiarity with CBUAE requirements or an equivalent regime is an advantage. Strong stakeholder engagement skills, with the confidence to run workshops and interviews with department heads and to challenge the answers constructively. Excellent written and verbal communication skills, including experience preparing clear plans, reports and presentations.

Location: Remote, APAC Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: - Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. - Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. - Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues). - Identify where internal tooling might be developed or obtained to improve support efficiency. - Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: - Experienced in customer support, with 3+ years of experience providing developer support to technical customers. - Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. - Excellent communication skills and fluency in English. - Skilled in using Linux/Unix operating systems and the command line. - Experienced working with GitHub Issues and Discussions. - Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. - Having a degree in Computer Science is a plus too. TIMEZONES & LOGISTICS - It’s a full-time position permanently, with four 10-hour shifts covering weekends during APAC Hours: 00:00-10:00 UTC - We are primarily looking for someone in Southeast Asia or India time zones for this shift. - This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.