About this role
As the Senior Staff Machine Learning Platform Engineer, you will own the technical vision and evolution of Faire’s ML platform. You will set standards, influence org-wide architecture, and lead complex, cross-functional initiatives that unlock data science velocity at scale. This role will also be key to adapting ML workflows to take advantage of modern AI productivity tools. You won’t just build models, you will architect the systems that allow those models to help tens of thousands of small retailers compete and grow their local businesses.
What You Will Do:
— Define and drive the long-term architecture of Faire’s ML platform including training, inference, feature management, governance
— Establish company-wide standards for code quality, testing, MLOps (CI/CD), experimentation, model lifecycle management, and observability
— Lead adoption and advanced use of Unity Catalog, multi-workspace strategies, and data/ML mesh patterns
— Architect highly scalable ML workflows using Spark, Delta Lake, and MLflow
— Optimize performance, reliability, and cost of the ML platform
— Evaluate and integrate emerging Databricks features
— Stay ahead of the curve by engaging with the latest developments in machine learning and AI
— Serve as senior ML technical advisor to Faire’s data science and production engineering teams
— Represent Faire at ML conferences and meetups
— Mentor ML engineers and raise the overall bar for Machine Learning at Faire
What it takes:
— 10-12 years of experience building and improving large-scale ML or data platforms
— A degree (preferably graduate level) in Computer Science, Engineering, Statistics, or a related technical field
— Deep expertise in Databricks lakehouse architecture, including governance via Unity catalog, orchestration via Workflows, and cost optimization
— Proven ability to design systems that support multiple data science teams and production workloads
— Strong background in distributed systems, ML infrastructure, and cloud architecture
— Demonstrated technical leadership across teams and orgs; ability to influence without authority
— Experience integrating LLM workflows into enterprise platforms is a plus
— Previous contributions to open source ML Infrastructure projects or research publications is a very strong plus
Tech Stack:
Faire uses a modern cloud based tech stack. For this role, you’ll want to be proficient with the following:
— Languages: Python, SQL, Kotlin
— ML Frameworks: PyTorch, PySpark, MLFlow
— Big Data & Processing: Spark, Kafka, Databricks, Snowflake, Fivetran, Iceberg, Unity Catalog, Datadog, Airflow, Cockroach DB, MySQL
— Cloud & Infrastructure: AWS, S3, SageMaker, Kubernetes, Docker, GitHub Actions, Terraform
— Generative AI: Claude Sonnet 4.5, ChatGPT 5.2
Conditions:
Hybrid work format with office presence 3 days per week (Tuesdays, Thursdays, and a flex day) and flexibility to work remotely up to 4 weeks per year. Remote work possible for candidates located in Ontario, Canada.
Salary Range:
$248,000 to $341,000 per year, eligible for equity and benefits. Actual base pay depends on skills, experience, market demands, and location. Base pay range subject to change.
ГибридseniorSpecific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting
Задачи:
— Создавать и поддерживать платформу наблюдаемости, которая собирает телеметрию клиентов — события, логи и трассировки — с использованием OpenTelemetry и лучших отраслевых практик
— Разрабатывать возможности дашбордов и визуализации для команд поддержки и полевых команд, обеспечивая видимость состояния системы в реальном времени, выявление проблем и трендов, а также помогать клиентам сохранять устойчивость в масштабе
— Проектировать и реализовывать систему уведомлений и оповещений, основанную на данных телеметрии и эвристиках с использованием AI-агентов и lakehouse-интеллекта
— Писать инфраструктуру как код с помощью Helm и Terraform для упрощения развертывания и эксплуатации внутри Dremio
— Создавать и поддерживать фреймворки приложений, стандартизирующие разработку между командами, решая сквозные задачи, такие как внедрение зависимостей и контроль доступа на основе ролей в масштабе
— Сотрудничать с командами SRE и DevOps для определения лучших практик и предоставления стандартизированных решений для общих инженерных рабочих процессов
— Взаимодействовать с сообществом разработчиков для понимания их проблем и превращения этих знаний в улучшения платформы
— Помогать определять и реализовывать дорожную карту и этапы интеграции с платформой SAP HANA/BDC для обеспечения единого опыта
Требования:
— Степень бакалавра, магистра или выше в области компьютерных наук или смежной области
— Опыт работы в разработке программного обеспечения не менее 5 лет
— Опыт работы с Java не менее 2 лет
— Опыт работы с инфраструктурой как кодом (Helm, Terraform или эквивалент) не менее 2 лет
— Глубокий опыт работы с одной из основных облачных платформ (AWS, Azure или GCP)
— Практический опыт работы с OpenTelemetry или аналогичными платформами наблюдаемости
— Опыт работы с Kubernetes и Docker
— Хорошее понимание основ сетевых технологий (TCP/IP, DNS, HTTP)
— Желание изучать новые технологии и умение решать сложные задачи
Преимущества:
— Опыт создания SaaS микросервисов и распределённых систем
— Опыт работы с многопоточными или асинхронными моделями программирования
— Владение NoSQL базами данных (MongoDB, RocksDB) или Redis
— Опыт работы с CI/CD инструментами (Jenkins, ArgoCD)
— Знание других языков программирования, таких как C++, Go, Python, Node.js, Rust и др.
— Опыт в обработке запросов, распределённых системах, контроле конкуренции, репликации данных или системах хранения
— Опыт настройки Java GC/heap, Apache Arrow, SQL операторов или оптимизации путей данных
Условия:
— Удалённая работа из Португалии или другого места
— Полная занятость
Компания Dremio — это платформа lakehouse для самообслуживания аналитики и ИИ, использующая открытые технологии, включая Apache Iceberg и Apache Arrow, обеспечивающая гибкость и скорость получения инсайтов при снижении затрат.
Задачи:
— Разрабатывать и улучшать RAG-приложения: chunking, embeddings, retrieval и reranking.
— Строить LLM-воркфлоу и агентов с использованием LangChain, LangGraph, LlamaIndex, CrewAI или аналогичных.
— Разрабатывать переписывание запросов, классификацию намерений, маршрутизацию и структурированное извлечение.
— Интегрировать LLM API/модели в производственные системы.
— Работать с OpenAI, Gemini, Hugging Face и PyTorch.
— Вносить вклад в SFT, LoRA, QLoRA, PEFT и оценку LLM.
— Работать с OCR, PDF/DOCX, STT и памятью для диалогов.
— Создавать API с Python / FastAPI и работать с Docker, Git, тестированием и CI/CD.
— Мониторить и улучшать качество моделей, задержки и стоимость.
— Брать ответственность за отдельные функции/компоненты под наставничеством старшего инженера.
Требования:
— 2–4 года опыта в NLP / ML / Information Retrieval / Applied AI.
— Сильные навыки Python.
— Практический опыт с LLM / RAG / AI-agent приложениями.
— Понимание трансформеров, embeddings, prompting, retrieval, chunking и reranking.
— Опыт с LangChain / LangGraph / LlamaIndex / CrewAI.
— Опыт с Qdrant / Pinecone / Milvus / Weaviate / Elasticsearch.
— Опыт с OpenAI / Gemini / Hugging Face и знание PyTorch.
— Понимание оценки LLM и снижения галлюцинаций.
— Навыки FastAPI, REST, Docker, Git.
— Многоязычный NLP будет плюсом.
— Профессиональный английский.
Желательно:
— Знания SFT / LoRA / QLoRA / PEFT.
— Знания BM25 / RRF.
— Опыт с RAGAS / DeepEval / LangSmith / Langfuse.
— Опыт с OCR/STT.
— Опыт с Graph RAG.
— Опыт с vLLM/TGI/Triton.
— Оптимизация под GPU.
— Знание корейского языка.
Условия:
— Работа в Инчхоне, Южная Корея.
— Полная занятость.
— Формат работы: офис / гибрид.
— Конкурентная зарплата, обсуждается индивидуально.
— Возможна поддержка с визой и релокацией.
ГибридmiddleЮжная Корея; Visa and relocation support may be available
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
- Разрабатывать и поддерживать сервисы на Python
- Работать с базами данных: писать запросы, оптимизировать, проектировать структуры
- Участвовать в проектировании архитектуры — от простых решений к масштабируемым
- Следить за качеством кода: писать тесты, рефакторить, соблюдать современные стандарты
- Понимать, как и зачем приложения работают в продакшене (метрики, логи, алерты)
Требования:
- Опыт разработки на Python от 4 лет
- Любить кодить и делать это чисто, понимать зачем нужны тесты и писать их
- Интерес к мониторингу и работе приложений в продакшене
- Умение мыслить прагматично: не оверинжинирить, строить простые решения, которые можно развивать
- Будет плюсом: опыт с Prometheus, Grafana, Sentry; опыт написания асинхронного кода; базовое понимание Docker и CI/CD
Условия:
- Оформление: ДМС после испытательного срока
- Формат работы: полностью удалённо, гибкий график
Обязанности:
— Разработка и поддержка витрин данных по продуктам страхования
— Построение воронок прохождения этапов в мобильном приложении
— Написание чистого кода и автоматизированных пайплайнов отчётности с последующей передачей команде ПРОМ-разработки
— Формирование требований/заявок на ПРОМ-реализацию, взаимодействие с разработчиком ПРОМ-витрин на этапе внедрения
— Плотная коммуникация с командами-заказчиками для сбора и уточнения потребностей в аналитике (в т.ч. размытых бизнес-требований)
— Ad-hoc аналитика по запросам бизнеса
— Периодически — клиентская аналитика в страховом направлении
— Постепенный перевод проверенных временем решений в ПРОМ и интеграция с «Навигатором»
Требования:
— Опыт работы аналитиком данных от 1–3 лет в компаниях финансового сектора (банки/страховые)
— Уверенный SQL, опыт работы с Greenplum
— Python — для автоматизаций, выгрузок, трансформаций данных
— Умение строить простые ML-модели (регрессия, классификация)
— Опыт работы с Hadoop/Hive/Spark
— Excel продвинутого уровня: сводные таблицы, составные формулы, ВПР, элементы прогнозирования
— Базовые навыки сборки pipeline/отчетов/дэшей
— Готовность работать с CI/CD
— Инструментальное владение AI для анализа, генерации и автоматизации
— Понимание страховых продуктов, банковского сектора
Условия:
— Гибридный формат работы (современный офис в Москве на метро Проспект мира)
— Льготные ипотечные условия кредитования
— Подписка Прайм с возможностью совместного использования на трёх близких
— Скидки на продукты компаний – партнеров: Okko, Сбер Маркет, Мега Маркет, Самокат, Еаптека и другие
— ДМС с первого дня и скидки на страхование для близких
— Корпоративная пенсионная программа
— Детский отдых и подарки за счет Компании
— Обучение за счет Компании, Онлайн курсы, неограниченный доступ к библиотеке и обучение на базе Корпоративного университета, тренинги, митапы и возможность получить новую квалификаци.
Задачи:
— Разрабатывать и поддерживать бэкенд‑сервисы для ИИ‑агентов на базе Yandex AI Studio (агенты, RAG, инструменты, автоматизации).
— Интегрировать агентов с внутренними системами через REST API (тикет‑системы, внутренние сервисы): обработка запросов, авторизация, ошибки, retry, логирование.
— Строить и поддерживать пайплайны обновления RAG‑баз: загрузка/парсинг документов, генерация эмбеддингов, идемпотентные апдейты векторной базы, логирование изменений.
— Организовывать автоматическую оценку качества агентов (eval‑harness): подготовка тестовых наборов, прогон запросов, расчёт метрик, отчёты о регрессиях.
— Проводить анализ логов/трейсов работы агентов: базовые метрики, выявление проблемных сценариев, формулировка гипотез и приоритетных улучшений.
— Обеспечивать надёжность и наблюдаемость: внятные логи, метрики, обработка ошибок, стабильность при повторных запусках.
— Взаимодействовать с командой по требованиям, документации и интеграциям; при необходимости поддерживать и дорабатывать существующие скрипты/сервисы.
Требования:
Обязательные:
— Уверенный Node.js, умение писать чистый, тестируемый код, работать с асинхронностью/конкурентностью.
— Понимание принципов работы RAG: загрузка/парсинг документов, эмбеддинги, векторные базы, стратегии апдейтов.
— Опыт работы с REST API: заголовки, тело, авторизация, обработка ошибок; базовое понимание CI/CD.
— Навыки работы с данными: JSON/CSV, базовая нормализация и дедупликация, написание простых скриптов/утилит.
— Готовность разбираться в логах/трейсах, считать метрики и предлагать улучшения.
— Опыт работы с sql база данных.
Будет плюсом:
— Опыт с Open WebUI (кастомные функции/интеграции) и Yandex AI Studio (агенты, RAG, инструменты).
— Знакомство с Python на уровне чтения/поддержки скриптов (для взаимозаменяемости и миграции).
— Работа с ITSM/тикет‑системами (Jira и аналоги), LDAP/AD, Nginx, Linux/Windows Server.
— Навыки документирования (требования, схемы в Mermaid/PlantUML/C4).
Условия:
— Работа в аккредитованной IT-компании.
— Различные форматы работы: гибрид / офис / удалённый формат.
— Возможности для профессионального и карьерного роста: карьерные треки.
— Внутреннее и внешнее обучение.
— Расширенная программа лояльности и скидки на услуги и товары Рольф, и партнеров (фитнес, изучение языков, кэшбэки, библиотеки профессиональной литературы и др.).
Location: Los Angeles, USA
Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential, from secure and compliant systems to efficient business platforms that keep the company running smoothly. Enterprise Systems improves how Enterprise operates so Rioters can focus on building magic for players instead of navigating broken processes and fragmented systems.
As
Senior Manager, Enterprise Engineering & Process Excellence
, you will lead two horizontal capabilities that the rest of Enterprise Systems depends on: Enterprise Software Engineering, which designs, builds, and operates new technical capabilities for Enterprise, and Business Process Excellence, which assesses, redesigns, instruments, and continuously improves enterprise processes. The portfolio includes custom applications, the company directory and organizational data APIs, and integrations with business systems.
You will manage a multidisciplinary team of software engineers and business systems analysts. This is not a traditional enterprise systems role.
We are building a function that reimagines enterprise engineering and process excellence for an AI-enabled organization. We use process mining and telemetry to continuously improve how work gets done, integration and automation with AI to reduce manual effort, and purpose-built applications to create capabilities that differentiate Riot
. You will connect what the business needs, how processes should work, and how technology can deliver improvements.
You will partner closely with leaders across People Tech, Finance Tech, and Enterprise Data & AI, as well as business stakeholders in Enterprise functions.
The role reports to the Director, Enterprise Systems.
Responsibilities:
Software Engineering
Set the strategy and technical direction for enterprise software engineering, integration, and automation.
Lead the design, development, and operation of reliable applications, APIs, integrations, and automations that support critical enterprise capabilities.
Establish strong engineering practices across architecture, testing, CI/CD, observability, security, reliability, and production support.
Develop the Integration & Automation Center of Excellence through reusable patterns, shared platforms, governance, and enablement across Enterprise Systems.
Business Process Excellence
Build and lead a modern process excellence practice that uses process mining, telemetry, and AI-enabled tools to identify, prioritize, and measure improvement opportunities.
Lead the redesign of complex, cross-functional enterprise processes, translating business needs into clear requirements and scalable solutions.
Establish practical standards for process ownership, governance, measurement, and continuous improvement.
Partner with business and technology leaders to deliver measurable improvements in cycle time, quality, automation, and Rioter experience.
People Leadership, Delivery & Partner Management
Build and develop a multidisciplinary team of software engineers and business systems analysts, creating shared accountability from process discovery through production delivery.
Manage priorities, delivery, and external partners across the portfolio, communicating outcomes, risks, and trade-offs clearly to business and technology leaders.
Required Qualifications:
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field, or equivalent practical experience delivering enterprise technology solutions.
12+ years of progressive experience across software engineering, enterprise platforms, process excellence, or technology-enabled transformation.
8+ years of experience managing software engineers, business systems analysts, or multidisciplinary technical teams.
Experience owning the technical quality, architecture, and operational health of a portfolio of enterprise applications, APIs, and platforms, and designing new software capabilities that solve business and process problems.
Strong understanding of modern software engineering practices, including code review, automated testing, CI/CD, observability, security, reliability, and production operations.
Experience with cloud/data platforms such as AWS, GCP or Databricks; programming languages such as Go, or TypeScript; and modern application frameworks such as Next.js.
Proven experience in business process assessment, redesign, modeling, governance, and continuous improvement.
Experience using process data, telemetry, process mining, or operational analytics to identify opportunities and measure improvements.
Experience managing complex, cross-functional projects or portfolios involving business, engineering, data, and operational stakeholders.
Strong written and verbal communication skills, including the ability to explain technical and process concepts to business, technical, and executive audiences.
Desired Qualifications:
Experience applying AI or agentic AI tools to enterprise process problems: process discovery, requirements generation, intelligent automation, or AI-augmented decision-making.
Experience with process excellence methodologies such as Lean or Six Sigma and process mining, intelligence, or modeling tools such as Celonis, ARIS, Signavio, or UiPath, to drive data-informed process improvement.
Experience with enterprise integration and automation IPaaS platforms such as Workato, MuleSoft, Boomi, or similar technologies.
PMP, PgMP, or equivalent project management certification, or demonstrated equivalent experience running a delivery function.
Familiarity with major enterprise SaaS platforms, and their integration ecosystems.
Experience building or scaling a Center of Excellence or Community of Practice around integration, automation, or process standards.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Role
We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company.
Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them.
GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering.
What You'll Do
Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives.
Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go.
Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org.
Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it.
Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it.
Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it.
Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group.
Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines.
Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity.
Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome.
Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate.
Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each.
Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading.
Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late.
Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently.
Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors.
Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member.
Take part in on-call or operational support where your team’s ownership model requires it.
What You'll Bring
10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role.
Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale.
Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions.
Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience.
Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems.
Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority.
Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$250,000
—
$349,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Задачи:
— Вести инфраструктурные инициативы end-to-end: от проектирования до внедрения и дальнейшей поддержки, включая переход от монолита к гибридной архитектуре;
— Развивать платформу на AWS и managed Kubernetes (EKS) и описывать всю инфраструктуру как код на Terraform;
— Выстраивать и улучшать CI/CD для крупного проекта с quality gates;
— Развивать observability и отвечать за стабильность продакшена в рамках ротации дежурств: инциденты, анализ первопричин, постмортемы;
— Работать напрямую с продуктовыми и платформенными командами: получать высокоуровневые требования и самостоятельно доводить их до результата.
Требования:
— Опыт работы DevOps / SRE с проектами, которые вы вели от начала до конца;
— Недавний практический опыт управления продакшен-инфраструктурой в AWS;
— Уверенное знание managed Kubernetes (развертывание, настройка и администрирование кластеров);
— Глубокий опыт с Terraform;
— CI/CD для крупных проектов с quality gates (GitLab CI или аналоги);
— Observability, автоскейлинг, безопасность и оптимизация затрат;
— Уровень английского B1+; свободное чтение технической документации обязательно.
Будет плюсом: опыт использования AI в работе с инфраструктурой.
Условия:
— Удаленный формат работы, часовой пояс - UTC+2 to UTC+4;
— B2B-контракт, оплата в USD на банковский счет, в криптовалюте или комбинированно;
— 30 оплачиваемых дней отдыха, включая праздники, плюс оплачиваемые больничные;
— Wellness-бюджет и бюджет на обучение, компенсация рабочего оборудования.
УдалённоseniorОсобенности найма: часовой пояс - UTC+2 to UTC+4; Удаленный формат работы, часовой пояс - UTC+2 to UTC+4
Задачи:
– поддерживать и развивать REST API;
– дорабатывать модели, сериализаторы, административную панель и бизнес-логику;
– развивать интеграцию с Bitrix24;
– писать миграции PostgreSQL и следить за безопасностью изменений схемы;
– поддерживать Celery worker и периодические задачи;
– выявлять и исправлять технический долг;
– разбирать ошибки production и доводить исправления до релиза;
– писать и поддерживать тесты;
– постепенно разделять крупные модули без рискованного переписывания проекта.
Требования:
– коммерческий опыт разработки на Python и Django;
– уверенное знание Django ORM и Django REST Framework;
– опыт работы с PostgreSQL: миграции, индексы, транзакции, блокировки;
– понимание Celery и очередей сообщений;
– опыт написания тестов на pytest;
– умение работать с Docker и CI/CD;
– способность читать чужой код и вносить локальные изменения вместо переписывания системы целиком;
– самостоятельность в диагностике ошибок.
Будет плюсом:
– опыт использования AI для ускорения разработки;
– опыт интеграции с Bitrix24;
– опыт поддержки проекта с большим количеством связей между моделями
Задачи:
— принять проект у подрядчика и перенести разработку внутрь команды
— изучить кодовую базу и инфраструктуру, проверить полноту передачи проекта, стабилизировать тесты и CI, оценить технический долг
— поддерживать и развивать проект
— поддерживать и развивать REST API
— дорабатывать модели, сериализаторы, административную панель и бизнес-логику
— развивать интеграцию с Bitrix24
— писать миграции PostgreSQL и следить за безопасностью изменений схемы
— поддерживать Celery worker и периодические задачи
— выявлять и исправлять технический долг
— разбирать ошибки production и доводить исправления до релиза
— писать и поддерживать тесты
— постепенно разделять крупные модули без рискованного переписывания проекта
Требования:
— коммерческий опыт разработки на Python и Django
— уверенное знание Django ORM и Django REST Framework
— опыт работы с PostgreSQL: миграции, индексы, транзакции, блокировки
— понимание Celery и очередей сообщений
— опыт написания тестов на pytest
— умение работать с Docker и CI/CD
— способность читать чужой код и вносить локальные изменения вместо переписывания системы целиком
— самостоятельность в диагностике ошибок
Будет плюсом:
— опыт использования AI для ускорения разработки
— опыт интеграции с Bitrix24
— опыт поддержки проекта с большим количеством связей между моделями
Условия:
— формат работы: удаленно, полная занятость
— прайм-тайм команды 10:00–18:00 МСК
— зарплата от 170 до 210 тыс руб gross/мес, выплата раз в месяц
Задачи:
— внедрять и развивать архитектуру безопасности в AWS и Azure;
— отвечать за защиту внешнего периметра и вести полный цикл управления уязвимостями;
— выстраивать управление доступом в облаках, Active Directory и аудит Kubernetes;
— настраивать сбор событий безопасности и улучшать обнаружение угроз;
— внедрять безопасные настройки через Terraform;
— отвечать за безопасность внутренних и клиентских API;
Требования:
— от 6 лет опыта в инфраструктуре, облачными платформами или ИБ, из них от 3 лет с основным фокусом на безопасность;
— практический опыт работы с AWS и Azure в сложной инфраструктуре;
— глубокое знание Active Directory, IAM/PAM, SIEM и EDR;
— опыт с Terraform, Kubernetes, CI/CD и скриптами;
— опыт в регулируемых финансовых сервисах и практическое знакомство с защитой криптовалютных платежных систем
Мы ищем опытного CTO/Head of Engineering для создания нового продукта с нуля в сфере B2B, e-commerce или логистики.
Задачи:
— стратегическое планирование и техническое лидерство в разработке микросервисной архитектуры.
Требования:
— опыт работы CTO/Head of Engineering от 3-х лет в B2B, e-commerce или логистических проектах
— практический опыт построения микросервисной или модульной архитектуры (DDD, API-first, event-driven)
— глубокое понимание CI/CD, контейнеризации (Docker, Kubernetes) и облачной инфраструктуры
— опыт интеграции с 1С/ERP, WMS, CRM и платежными шлюзами
— разговорный английский на уровне B2
— стратегическое мышление и умение переводить бизнес-задачи на технический язык
— лидерские качества и опыт антикризисного управления
Задачи:
— Разработка и поддержка высоконагруженных backend-сервисов
— Участие в проектировании архитектуры систем и микросервисов
— Оптимизация производительности и безопасности приложений
— Проведение код-ревью и участие в технических обсуждениях
— Решение сложных технических задач совместно с командой
— Наставничество Junior/Middle разработчиков
Требования:
— Уверенное знание Java (многопоточность, параллелизм)
— Опыт работы со Spring Boot и экосистемой Spring
— Опыт работы с реляционными и NoSQL базами данных
— Понимание микросервисной архитектуры
— Опыт работы с Kafka или RabbitMQ
— Опыт работы с Docker, Kubernetes
— Опыт настройки CI/CD
— Понимание оптимизации производительности и профилирования
Будет плюсом:
— Опыт проектирования архитектуры сложных систем
— Участие в олимпиадном или алгоритмическом программировании
— Английский язык B2+
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
Cybersecurity is one of the areas where AI could do the most good — and one where the capability must be built with particular care. As a Research Engineer on this track, you'll push our models' capabilities in vulnerability discovery and remediation, security analysis, incident response, and across the offensive-to-defensive spectrum of cybersecurity, and it will be your job to develop that ability deliberately and safely.
The work sits at the meeting point of research and engineering: you'll devise new approaches and be the one to implement them. Concretely, that means designing and building RL environments that reproduce realistic security scenarios, pipelines that generate synthetic training instances at scale, and experiments and evaluations that show what our models can actually do. Your results feed directly into the production training runs that shape our frontier models, in close collaboration with Mistral's researchers, engineers, and security specialists.
Security specialists and ML engineers are both welcome here — what matters is that you can hold your own in both worlds, and are eager to go deeper on the one you know less.
WHAT YOU WILL DO
- Design and implement RL environments simulating cybersecurity scenarios.
- Build the pipelines and infrastructure that generate synthetic cybersecurity training instances at scale — thousands of scenarios, not one hand-crafted exercise.
- Conduct experiments and evaluations of model capabilities on these environments, from quick prototypes to controlled benchmark runs.
- Own the infrastructure behind the environments: containers, sandboxes, VMs, cloud deployments, and orchestration (Kubernetes), all managed as code.
- Partner with researchers and security specialists across Mistral, distilling their domain expertise into reproducible environments and datasets.
- Write clear, efficient code in Python and enforce strong software-design practices: testing, code review, CI/CD.
WHAT WE'RE LOOKING FOR
- Hands-on expertise in offensive and/or defensive cybersecurity: vulnerability analysis, web/network/cloud security, secure coding practices, and SOC.
- Strong software engineering skills: clean, reliable, well-tested code — not just exploit scripts.
- Fluency in Python plus comfort reading lower-level languages (C/C++) for vulnerability analysis.
- DevOps experience: Docker, Kubernetes, cloud deployments, sandboxed or simulated environments.
- A pragmatic research-to-engineering mindset: ship a working first version, then refine and scale it.
- Working knowledge of RL techniques and LLM training methodologies, or strong motivation to develop it.
- Self-starter, low-ego, collaborative — comfortable working across research and engineering.
NICE-TO-HAVES
- CTF, cyber-range, or bug-bounty experience — as a player, challenge author, or platform builder.
- A research background in cybersecurity, academic or industrial, or in another experimental discipline.
- Prior experience building RL environments or large-scale ML training infrastructure.
- Relevant open-source contributions and projects.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Vancouver, BC
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
УдалённоseniorГеография найма не уточнена
seniorLos Angeles, USA
УдалённоRemote, Canada; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
seniorГеография найма не уточнена
seniorГеография найма не уточнена
ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks