Вакансии

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an experienced Executive Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface through executive channels. You'll help stand up the function from scratch and operate it day-to-day. You'll be the person building the playbooks and escalation criteria, triaging incoming escalations, and running them to resolution alongside cross-functional partners. The ideal candidate combines calm-under-fire judgment with sharp written communication and a bias toward action. Responsibilities: Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage escalations coming from Anthropic’s executive team Own executive escalations end-to-end during your coverage hours Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than the last Lead a recurring escalations insights forum: identify patterns across escalations and drive the resulting product and policy changes with partner teams You may be a good fit if you have: 6+ years of experience in escalation management, trust & safety operations, customer support, or a related front-line operations role—ideally at a consumer or developer platform. Direct, hands-on experience running incidents or escalations: you've been the person investigating the issue, coordinating R&R with XFN partners, and writing executive comms. Sharp written communication—you can brief a senior leader in three sentences and document an incident so the next responder can pick it up cold Excellent judgment under pressure Comfort coordinating across functions in real time and influencing partners without positional authority A pattern-detection mindset—you spot the second-order issue beneath the first-order complaint and surface it to the right people Comfort with ambiguity and a bias toward action; this team is brand new and you'll be helping define what good looks like as you operate Excitement about protecting Anthropic's reputation and relationships at a moment when public attention on AI has never been higher The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $210,000 — $260,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Riyadh, Saudi Arabia Müller’s Solutions is looking for a Senior Graphic Designer to support visual identity, branding, and high-quality graphic design initiatives across digital and corporate platforms. Requirements Bachelor’s degree in Graphic Design, Visual Design, or a related field . 5+ years of professional experience in graphic/visual design, preferably within a design agency or corporate environment. Strong professional online portfolio demonstrating expertise in visual identity, branding, and graphic design. Strong knowledge of visual identity and brand design principles . Proficiency in Adobe Creative Suite , including Adobe XD . Experience with modern design tools such as Figma and Sketch . Good understanding of interaction design and visual design . Ability to create visually compelling and consistent designs across different platforms and formats. Good knowledge of Microsoft Office Suite . Strong attention to detail, creativity, and visual communication skills. Ability to work collaboratively with UX/UI, marketing, and other creative teams.

Location: United States The Opportunity We are a bootstrapped, profitable enterprise SaaS company at $30M ARR with a clear trajectory to $100M. We have built the only 100% natively-architected platform in our ecosystem for DevSecOps, Data Protection, and Security—serving Fortune 500 enterprises across regulated industries including financial services, healthcare, government, and hospitality. Our customer base includes household-name brands, and our five-product portfolio creates significant expansion and cross-sell opportunity. We are not looking for a CRO who will spend six months “assessing the landscape.” We need a proven operator who has personally scaled a SaaS business from $20–40M to $100M+ ARR, who understands that profitable growth is non-negotiable, and who can build and execute a revenue engine that compounds quarter over quarter. This is a company built by missionaries, not mercenaries—and we expect the same from our CRO. The Product Portfolio Our platform consists of five integrated product lines, all built 100% natively within the Salesforce ecosystem. This native architecture is a core competitive differentiator—no external servers, no third-party middleware, no security exposure points: DevOps — End-to-end release management, version control, CI/CD, and automated deployments for Salesforce environments. Designed for enterprise-scale complexity with full audit trails and compliance controls. Backup & Archive — Complete data protection with automated backup scheduling, granular recovery, and intelligent archival capabilities that help enterprises manage data lifecycle and reduce storage costs. Trust Center (Security & Compliance) — Proactive security scanning, vulnerability detection, and compliance monitoring that gives regulated enterprises real-time visibility into the health and security posture of their Salesforce environments. Data Seeding — Intelligent test data management that enables enterprises to create realistic, anonymized datasets for sandbox and development environments without exposing production data. DevOps for Veeva — Purpose-built release management for life sciences organizations running Veeva CRM on the Salesforce platform, addressing the unique regulatory and validation requirements of pharmaceutical and biotech companies. The company has also integrated AI-powered capabilities into the platform, enabling intelligent automation across the DevOps lifecycle. The multi-product portfolio creates a powerful land-and-expand motion: the average deal size is increasing, and the cross-sell opportunity across the five product lines is substantial and largely untapped. Requirements Core Responsibilities Revenue Strategy & Execution Own the full revenue number: new business, expansion, renewal, and retention across all segments (Enterprise, Mid-Market, and emerging PLG). Design and execute the go-to-market strategy to scale from $30M to $100M ARR within 3–4 years while maintaining profitability. Build and operationalize a quarterly planning cadence with bottoms-up forecasting, pipeline coverage models, and segment-level unit economics tracking. Establish minimum deal size thresholds and systematically prune low-value accounts that dilute team capacity and drag down margins. Drive cross-sell and upsell motions across the five-product portfolio, increasing average contract value and multi-product adoption rates. Pipeline & Demand Generation Build a scalable, multi-channel demand generation engine spanning outbound prospecting, content marketing, digital campaigns, events, partner referrals, and product-led growth. Own pipeline coverage ratios and ensure 3–4x pipeline-to-quota coverage at all times across segments. Implement rigorous pipeline inspection and deal management processes with weekly forecasting reviews, stage-gate criteria, and data-driven coaching. Personally engage in strategic pipeline development for enterprise accounts, including executive-to-executive relationship building. Product-Led Growth & Innovation Design and execute a PLG motion that creates a self-service entry point into the platform, converting free or low-cost users into enterprise contracts. Build the instrumentation, analytics, and product-sales handoff processes required to identify and convert PLG-qualified leads into sales-assisted opportunities. Develop innovative go-to-market strategies that differentiate the company from competitors relying on traditional sales motions, including community-led growth and ecosystem-based strategies. Enterprise Sales & Large Deal Execution Personally lead and close strategic enterprise deals with Fortune 500 accounts, particularly in regulated industries with complex procurement and compliance requirements. Penetrate large enterprise accounts through multi-threaded relationships, executive sponsorship, and value-based selling that ties platform outcomes to business-critical KPIs. Build and manage a structured enterprise deal process including discovery frameworks, mutual close plans, executive business reviews, and competitive displacement playbooks. Develop an account-based strategy for the top 50 target accounts with dedicated pursuit plans, relationship maps, and executive engagement cadences. Customer Retention & Expansion Drive gross revenue retention from current levels to 92%+ through proactive customer health monitoring, risk identification, and executive intervention processes. Own the net revenue retention number, targeting 110%+ through systematic expansion and cross-sell into the installed base. Establish executive-level relationships with top accounts, ensuring strategic alignment and long-term partnership positioning. Implement a structured customer lifecycle management process from onboarding through renewal, with clear ownership, milestones, and escalation paths. Global Team Leadership Lead and scale a global revenue organization encompassing Sales (Enterprise and Mid-Market), Marketing (Demand Gen, Product Marketing, Field Marketing), Business Development (SDR/BDR), Customer Success, and Revenue Operations. Build a performance-driven culture with clear accountability, transparent metrics, and a low-tolerance approach to underperformance—while maintaining a supportive, coaching-oriented environment for top performers. Recruit, develop, and retain A-level talent across all revenue functions, with a particular emphasis on hiring missionaries who demonstrate ownership mentality and independent judgment. Manage distributed teams across time zones with disciplined operating rhythms, clear communication protocols, and consistent performance management. Unit Economics & Profitable Growth Maintain and improve unit economics as the company scales: CAC payback under 18 months, LTV-to-CAC ratio above 3x, and gross margins consistent with best-in-class SaaS benchmarks. Make resource allocation decisions based on data, not instinct—investing in segments, channels, and motions that demonstrate efficient returns and pulling back from those that do not. Provide the CEO and board with clear, honest reporting on revenue performance, pipeline health, retention trends, and forward-looking indicators. Required Qualifications Proven track record scaling a B2B SaaS company from $20–40M to $100M+ ARR as CRO, VP of Sales, or equivalent revenue leadership role. Direct, personal experience closing six- and seven-figure enterprise deals with Fortune 500 or equivalent large enterprise customers. Experience leading a global, multi-functional revenue organization including Sales, Marketing, and Business Development with 50+ total team members. Demonstrated ability to build and operate a demand generation engine that produces predictable, inspectable pipeline across multiple channels. Deep understanding of modern SaaS unit economics including CAC, LTV, payback period, gross margin, GRR, and NRR—with evidence of running a profitable or capital-efficient operation. Experience implementing or scaling a product-led growth motion alongside traditional enterprise sales. Track record of improving gross revenue retention to 90%+ and net revenue retention to 110%+ at scale. Experience selling into regulated industries (financial services, healthcare, government, life sciences) with complex compliance and security requirements. Minimum 15 years of progressive revenue leadership experience, with at least 5 years in a CRO or equivalent role. Strongly Preferred Experience in the Salesforce ecosystem or adjacent enterprise platform ecosystems. Background in DevOps, DevSecOps, or developer tools with an understanding of how technical buyers evaluate and adopt platform solutions. Experience at a bootstrapped or capital-efficient company (not solely venture-backed hypergrowth environments where profitability was not a constraint). Familiarity with multi-product portfolio selling and the orchestration of cross-sell and land-and-expand motions. Experience building and leveraging executive communities or advisory boards as a strategic GTM channel. History of competitive displacement wins against well-funded or market-leading competitors. This role is not for everyone. It is for someone who has done this before—not someone who believes they can figure it out. It is for someone who runs toward problems, not away from them. Someone who holds themselves to a higher standard than anyone else could impose. Someone who understands that in a bootstrapped, profitable company, every decision carries real weight and every dollar matters. If you are that person, we want to hear from you. Benefits Competitive compensation,  incentive structure, and company equity Daily coaching, mentorship, and growth opportunity Remote-first team! Be part of a global, mission-driven team Learn from top leaders in Salesforce DevOps and SaaS sales Work on exciting challenges in a rapidly growing industry Unlimited Flex Time Off Plan + All Major holidays Compensation & Structure Compensation will be commensurate with experience and structured to reward performance: Competitive base salary reflecting the CRO-level scope and enterprise SaaS benchmarks. Significant performance-based variable compensation tied to bookings, retention, and profitability targets—not vanity metrics. Equity participation with meaningful upside tied to the $30M-to-$100M growth trajectory. Clear quarterly milestone structure with transparent measurement and payout criteria.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Social Media, you'll lead GitLab's global social media strategy and help people understand how GitLab is co-creating the future of software development. The role shapes how GitLab shows up across social channels, connecting our company, product, and employer stories, to build meaningful engagement with customers, users, contributors, candidates, and industry audiences. Expect to set clear priorities, guide execution, and use insights to strengthen GitLab's voice and business impact. You'll own the outcomes of GitLab's social function — strategy, budget, team development, tooling, and results — and serve as GitLab's senior-most voice on social strategy with executive stakeholders. This is a player-coach role. You'll set the strategy and stay close enough to the work to write, build, and ship alongside the team. Two Social Media Managers report to the head of corporate communication and work with you on a dotted-line basis. You'll set their strategic direction, raise the editorial and craft bar, and develop them as practitioners, including goal-setting, feedback, and career development in partnership with their manager. Influence matters in this role, which is why it calls for someone who has already led and grown social practitioners. What you’ll do Own the performance of GitLab's social function and its contribution to marketing and business goals. Lead GitLab's global organic social media strategy, channel plans, and editorial priorities. Own GitLab's YouTube strategy end to end — channel architecture, programming and series development, long- and short-form video, packaging (titles, thumbnails, metadata), search and recommendation optimization, and subscriber and watch-time growth. Partner with Growth Marketing on paid social, including briefing creative, aligning organic and paid on shared audiences and messaging, informing boosting and amplification decisions, and connecting paid performance back to organic strategy. Develop clear, audience-focused campaigns that support company, product, brand, and talent goals. Guide content planning and publishing across social channels while maintaining a consistent GitLab voice. Own the social media budget, tooling stack, and agency, freelance, and production partner relationships. Partner with teams across Marketing, Communications, Product, Sales, Talent Acquisition, and other functions to plan and deliver social programs. Build processes that support effective collaboration in GitLab's all-remote, asynchronous environment. Use social listening, audience insights, and performance data to improve content and inform broader marketing decisions. Lead the measurement framework for social — KPIs, dashboards, and reporting cadence — and report performance and learnings to marketing and executive leadership. Partner with DevRel on community engagement to help GitLab participate in relevant industry conversations with a clear, useful point of view. Build and run creator, influencer, and advocacy programs, including developer creators, GitLab community contributors, and team member advocacy. Own GitLab's employee advocacy program — grow participation across Marketing, Sales, Engineering, and Talent, equip team members with content worth sharing, and measure reach, engagement, and contribution to brand and talent goals. Partner with Communications and Talent Acquisition on enablement, and manage the advocacy platform and its adoption. Support executive and expert social presence, partnering with Communications to help GitLab leaders and technical experts show up credibly on social, including constructive conversations with C-suite executives about proposed content. Apply AI tools thoughtfully across the social workflow to help GitLab model what an AI-native marketing team looks like. Prepare for and guide responses to sensitive or fast-moving issues in partnership with the appropriate teams. What you’ll bring 10+ years in social media, including at least 5 years leading social strategy for a global brand at the senior manager level or above, and accountable for the function's results. Experience owning a social function end to end, including strategy, budget, headcount, tooling, and results as the accountable leader. Experience leading teams, agencies, and cross-functional programs, with clear ownership of and accountability for outcomes. Depth in YouTube strategy, including owning and growing a brand or business channel, and can speak to programming decisions, video formats, packaging, and the metrics that actually move a channel. Hands-on experience growing LinkedIn and X as primary channels, with judgment about what content, format, and cadence work on each. Experience with paid social programs and how organic and paid social reinforce each other, including creative for paid, audience strategy, and interpreting paid performance data. Experience connecting social media programs to broader brand, communications, product, or business priorities. Strong editorial judgment and the ability to turn complex topics into clear, engaging content. Fluency with short-form and long-form video as core social formats, including working with production partners and creators. Experience defining a measurement framework for social, including KPIs, dashboards, and reporting cadence, and presenting performance, learnings, and recommendations to executive leadership on a standing basis. Experience building or scaling an employee advocacy program, including driving adoption across multiple functions, sustaining participation beyond launch, and reporting attributed reach and business contribution Fluency with an enterprise social stack for publishing, listening, and advocacy. Ours is Sprout Social, Meltwater, and EveryoneSocial. Experience running social programs across multiple regions and languages, and judgment about what to localize versus centralize. Skill in managing multiple priorities and making sound decisions in fast-moving situations. A collaborative, inclusive approach and the ability to work effectively in a distributed, asynchronous environment. Passion about GitLab's mission and the future of software development, open source, artificial intelligence, and DevSecOps. About the team This role is part of GitLab's Marketing organization and works across teams to present a clear, consistent company voice on social media. The team collaborates asynchronously with partners across regions and functions, balancing planned campaigns with timely engagement. Together, you'll help audiences understand GitLab's platform, mission, values, and impact. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Los Angeles, California Workplace: OnSite Who We Are X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility. Today, XDS is quiet no more. XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about. X-LAB is the new inflection point for the category. We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers. Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders. That is what makes this moment exciting. Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time. Are you ready to ride ahead of the pack? Learn more at https://xds.co/https://xlabbikes.com See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY _____________________________________________________ About the role X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You’ll be a primary point of contact for riders and dealers, helping resolve questions about X-LAB bicycles, parts and accessories, warranties, orders,, and services. This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to resolve customer issues and communicate recurring product feedback. This position follows a Saturday-through-Wednesday hybrid schedule, with Thursdays and Fridays off. What You’ll Do - Provide professional customer and dealer support through Zendesk, phone, and website live chat. - Assist with product questions, bicycle setup, technical troubleshooting, warranty inquiries, orders, returns, replacement parts, and product registration. - Conduct inbound and outbound technical support calls with customers and dealers. - Diagnose mechanical, electronic, and product-related issues using approved troubleshooting procedures. - Collect relevant information, photos, videos, serial numbers, and troubleshooting results needed to evaluate support and warranty cases. - Escalate technical, warranty, safety, and product-quality concerns to the appropriate internal teams while maintaining ownership of customer communication. - Accurately document customer interactions, troubleshooting steps, decisions, and resolutions in Zendesk. - Identify recurring product issues and report customer feedback to Product, Engineering, Warranty, and After-Sales teams. - Contribute to Support Center articles, FAQs, troubleshooting guides, templates, and internal knowledge resources. - Meet established service-level expectations, including first-response and resolution targets. - Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional holiday schedule. You’re a Great Fit With: - 2+ years of experience in customer service, technical support, or a related customer-facing role. - Excellent written and verbal communication skills with strong troubleshooting and problem-solving abilities. - Experience using Zendesk or other customer support platforms. - Being able to work in a Saturday - Wednesday schedule (hybrid) - Strong experience handling customer conversations over email, live chat, and phone. You’re a Spectacular Fit With: - Previous experience working in the bicycle industry, bike retail, or technical bicycle support. - Passion for cycling with strong knowledge of bicycle components, assembly, maintenance, and troubleshooting. - Experience supporting e-bikes, electronic shifting systems, or bicycle warranty programs. Success Metrics - Achieving a 2-hour first-response rate of 90% or higher during business hours. - Achieving a 48-hour resolution rate of 90% or higher for standard customer inquiries and support cases. - Maintaining strong Customer Satisfaction scores through professional, accurate, and empathetic support. - Accurately documenting customer interactions, troubleshooting findings, and resolutions in Zendesk. - Escalating urgent technical, safety, warranty, and product-quality issues promptly. - Identifying recurring product trends and providing actionable feedback to internal teams. - Contributing to continuous improvements in support documentation, troubleshooting processes, and the X-LAB Support Center. _____________________________________________________   Our Compensation and Benefits - Competitive hourly pay - Generous time off policy - Hybrid-remote work with recurring visits to our office space in beautiful Santa Monica, California Equal Opportunity XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Principal Solutions Engineer, Acceleration, you’ll help define how 1Password brings emerging technologies to market. Working across Product Management, Product Marketing, Enablement, Engineering, Sales, Customer Success, and strategic customers, you’ll validate new capabilities, shape product direction through field feedback, and turn what works into repeatable customer-facing motions. Your work will help customers adopt innovations that strengthen secure access for people, machines, and artificial intelligence (AI) agents while advancing 1Password’s mission to make secure access simpler. Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 8+ years of experience in customer-facing technical roles within enterprise Business-to-Business Software as a Service (B2B SaaS), including leading initiatives beyond an individual sales territory. - A track record of translating emerging technologies into customer value, repeatable field motions, and clear recommendations that shape product or go-to-market direction. - Experience partnering effectively with Product Management, Engineering, Product Marketing, and other cross-functional teams to validate capabilities and incorporate customer feedback. - Strong executive communication, storytelling, and presentation skills, with the ability to influence audiences ranging from technical practitioners to senior executives, analysts, and strategic partners. - Deep knowledge of modern identity architectures and developer or AI-powered workflows, including Open Authorization (OAuth), OpenID Connect (OIDC), System for Cross-domain Identity Management (SCIM), application programming interfaces (APIs), Model Context Protocol (MCP), continuous integration and continuous delivery (CI/CD), infrastructure automation, AI agents, and modern cloud platforms. - Experience with Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC), or a similar enterprise sales methodology, along with the ability to work autonomously and influence without direct authority. Bonus points for: - Experience with private previews, beta programs, or early-stage products; technical enablement and customer-facing content; or domains such as Artificial Intelligence Security (AI Security), Developer Security, Privileged Access, Software as a Service (SaaS) Manager, or Unified Access Management is preferred. - A track record of public speaking, technical writing, podcasts, analyst engagements, or other forms of technical thought leadership is also valued. What you can expect: - Lead technical validation for emerging products, strategic initiatives, and incubating technologies from early development through general availability. - Partner with Product Management, Product Marketing, and Engineering to shape product direction and turn field feedback into actionable recommendations. - Build repeatable discovery frameworks, demonstrations, technical messaging, reference architectures, and implementation guidance for the global Solutions Engineering organization. - Design and deliver technical enablement, including workshops, labs, certifications, and playbooks that help Solutions Engineers confidently support new capabilities. - Lead strategic customer engagements, private previews, beta programs, and early-adopter initiatives, providing executive-level technical guidance and influencing customer outcomes. - Identify emerging market opportunities and represent 1Password through executive briefings, conferences, webinars, podcasts, customer events, and industry content. - Mentor Solutions Engineers and lead cross-functional initiatives that accelerate adoption, strengthen technical excellence, and scale what works across the organization. USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $247,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Title: Business Affairs Director Role Summary Sony Interactive Entertainment (SIE) is seeking an experienced Business Affairs Director to serve as a senior commercial leader and lead some of our most significant, complex and strategically important negotiations for PlayStation Productions, our in-house production team focused on bringing PlayStation’s iconic game franchises to new audiences through film, television and other entertainment formats. This is a senior individual contributor role requiring deep entertainment industry expertise, exceptional commercial judgment and the credibility to independently represent SIE in negotiations with senior executives across studios, streaming platforms, production companies, agencies, producers and other rights holders. The Business Affairs Director will own commercial strategy and negotiation for material transactions from initial deal structuring through agreement on key business terms. The role will also advise senior leadership on deal strategy, commercial models, market precedent, risk and the longer-term implications of proposed arrangements. Working in close partnership with Creative, Finance, Legal and our first-party game studios, the Business Affairs Director will determine and advocate for commercial positions that enable compelling creative partnerships while protecting and maximizing the long-term value and flexibility of SIE’s intellectual property. This role does not have direct people management responsibility but is expected to operate as a senior leader through expertise, influence, judgment and functional leadership. This role is based in Culver City, CA. Key Responsibilities Lead SIE’s most complex, material and strategically significant commercial negotiations across film, television and other entertainment projects, including development, production, licensing, co-production, and other strategic content arrangements. Set and drive commercial strategy for assigned transactions, establishing negotiating positions, identifying value drivers and acceptable trade-offs, and determining the appropriate path to successful outcomes. Independently negotiate with senior external counterparties, including studios, streaming platforms, production companies, producers, agencies, talent representatives and other rights holders, representing SIE’s interests with credibility and authority. Structure and negotiate key business terms across a range of entertainment agreements, including writer, producer, director, talent, attachment, option/purchase, licensing, co-production and related deals. Serve as a senior advisor to leadership on business affairs matters, providing clear recommendations on deal structures, commercial models, negotiation strategy, market precedent, business risk and long-term implications. Evaluate when established market or SIE precedent should be followed, challenged or evolved, balancing the requirements of individual projects with the potential implications for future transactions. Partner with Finance to understand project economics, valuations, value drivers and financial guardrails, translating those inputs into commercial strategy, deal structures and negotiating positions. Partner closely with Legal to ensure negotiated commercial positions are appropriately reflected in agreements, providing clear business direction and resolving commercial issues that arise through long-form negotiations. Work closely with our first-party game studios and IP creators to understand franchise priorities, rights considerations and long-term strategic objectives, ensuring deal structures appropriately protect and enhance the value of our IP. Identify and develop creative solutions to complex or novel commercial issues, balancing creative ambition, partner objectives, economics, risk and SIE’s long-term interests. Assess the broader implications of significant deal terms and structures across the PlayStation Productions portfolio, identifying potential precedent, opportunities and risks beyond an individual transaction. Build and maintain senior relationships across the entertainment ecosystem, including studios, platforms, agencies, producers, representatives and other strategic partners. Maintain a sophisticated understanding of entertainment industry economics, market practices, competitive dynamics, emerging business models and evolving deal structures, using those insights to inform SIE’s commercial positions. Provide subject matter leadership and expertise across PlayStation Productions and the broader organization, serving as a trusted resource on entertainment deal-making and business affairs matters. Drive cross-functional alignment on deals, synthesizing perspectives from  relevant internal stakeholders and escalating material commercial decisions where appropriate. Qualifications & Experience 10 to 15 years of progressive experience in entertainment business affairs, deal-making or a closely related commercial role, ideally within a major studio, streaming platform, television network, production company, agency or other sophisticated entertainment organization. Bachelor’s degree or equivalent professional experience required. JD, MBA or other relevant advanced degrees are preferred but not required. Extensive experience independently leading complex, high-value and strategically significant entertainment transactions, with a demonstrated track record of successful negotiations with senior executives and sophisticated counterparties. Deep expertise in entertainment industry business models, economics, deal structures, customs and practices across film and television. Strong working knowledge of intellectual property, licensing, development, production and distribution arrangements and their commercial implications. Demonstrated ability to develop commercial and negotiation strategy, evaluate deal economics and value drivers, and structure solutions to complex or novel business issues. Exceptional negotiation skills and commercial judgment, including the ability to assess leverage, determine appropriate trade-offs, navigate impasses and recognize when individual deal terms may create broader precedent. Demonstrated ability to operate with significant independence, authority and discretion, including in high-stakes or sensitive negotiations involving senior internal and external stakeholders. Strong executive presence, with the ability to establish credibility and effectively influence executives and counterparties at all levels of seniority. Ability to provide clear, pragmatic recommendations to senior leadership, distilling complex commercial issues into actionable choices and articulating the implications of different paths. Demonstrated ability to influence across functions and organizations without relying on reporting-line authority. Strong strategic thinking and creative problem-solving skills, particularly when navigating ambiguity, novel business models or precedent-setting transactions. Ability to manage multiple sophisticated negotiations and priorities simultaneously in a fast-paced environment. Experience working with video game intellectual property, franchise-based entertainment or adaptations is a plus. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $217,000 — $325,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE We are looking for an experienced Partner Sales Manager, Mid-Enterprise to drive partner-led growth across Docker’s Mid-Enterprise business. The primary focus of this role will be generating pipeline for Docker’s AI Governance solution. Working closely with Docker’s Mid-Enterprise sales organization and priority channel partners, you will develop scalable sales plays, activate joint campaigns, and advance partner-sourced and partner-influenced opportunities from identification through close. You will own a partner revenue target focused on pipeline and ARR, transforming successful partner engagements into repeatable programs that expand market coverage and scale across sellers, partners, and regions. _______________________________________________________________________   RESPONSIBILITIES Partner Strategy & Execution - Develop and execute a Mid-Enterprise partner plan aligned with Docker’s go-to-market strategy and revenue goals. - Prioritize the partners, markets, and use cases with the greatest potential to generate pipeline at scale. - Build strong relationships with priority resellers, solution providers, and distributors. - Establish clear operating cadences covering joint planning, pipeline, forecasting, enablement, and performance. Scalable Partner-Led Growth - Create repeatable partner sales plays that drive account engagement and qualified pipeline. - Lead account mapping and prioritization with partners and Docker sales teams. - Activate joint campaigns, events, workshops, and outbound programs with Partner Marketing and Demand Generation. - Build the playbooks, messaging, training, and engagement workflows required for consistent execution. - Measure and refine programs based on adoption, conversion, pipeline contribution, and revenue. Pipeline & Co-Sell Execution - Own partner-sourced and partner-influenced pipeline generation and ARR. - Connect partners with Docker sellers and drive joint opportunities through qualification, progression, and close. - Maintain regular pipeline and forecast reviews with priority partners and sales leadership. - Identify risks, remove blockers, and implement actions that improve conversion and deal velocity. - Ensure partner activity is connected to measurable commercial outcomes. AI Governance & Solution Positioning - Enable partners to position Docker as trusted infrastructure for secure and governed AI-assisted software development. - Translate Docker’s AI governance strategy into practical customer use cases and repeatable partner conversations. - Identify segments and opportunities where AI adoption, governance, or software supply-chain security create customer urgency. - Partner with Product Marketing and technical teams to develop sales plays, workshops, and enablement assets. Cross-Functional Collaboration - Partner closely with Sales, Marketing, Solutions Engineering, Customer Success, and Revenue Operations. - Align direct sellers and partners around target accounts, opportunities, and clear rules of engagement. - Increase field adoption by making partner programs simple, relevant, and valuable to sellers. - Bring partner and market feedback into Docker’s go-to-market planning. _______________________________________________________________________ QUALIFICATIONS - 10+ years of enterprise sales, channel sales, alliances, or partner management experience in B2B technology. - Proven success generating pipeline and revenue through resellers, solution providers, VARs, or distributors. - Experience building scalable partner sales plays and joint demand-generation programs. - Strong pipeline management, forecasting, account-mapping, and co-sell experience. - Track record of aligning direct sellers and partners around shared revenue goals. - Experience in developer tools, DevOps, cloud infrastructure, cybersecurity, or AI technology is preferred. - Bachelor’s degree or equivalent professional experience. SKILLS & COMPETENCIES - Outcome-driven, with a strong focus on pipeline, revenue, and customer growth. - Able to turn successful partner engagements into repeatable, scalable programs. - Commercially rigorous and comfortable owning targets, forecasts, and performance reviews. - Strong field operator who can earn seller trust and move opportunities forward. - Skilled cross-functional collaborator across sales, marketing, technical teams, and partners. - Clear communicator who can translate Docker’s platform and AI governance strategy into customer value. - Data-driven and able to focus investment on the partners and programs producing the strongest results. KEY PERFORMANCE INDICATORS - Partner-sourced and partner-influenced pipeline and ARR - Pipeline coverage and forecast accuracy - Adoption and performance of repeatable partner plays - Active pipeline-generating partners - Seller participation in partner programs - Opportunity conversion, win rate, and deal velocity _______________________________________________________________________ WHAT TO EXPECT First 30 Days – Orientation & Foundation - Complete onboarding across Docker’s sales motions, tools, and processes - Learn Docker’s partner model and key partner segments (distributors, resellers, VARs, cloud marketplaces) - Build relationships with internal stakeholders and priority regional partners - Develop a high-level regional reseller strategy and engagement plan First 60 Days – Partner Cadence & Planning - Establish structured engagement and joint planning with top partners - Align on partner performance metrics, pipeline expectations, and enablement priorities - Collaborate with Marketing on a regional partner demand-generation plan - Align pipeline development strategies with regional sales leadership First 90 Days – Execution & Momentum - Launch initial joint sales and marketing initiatives with reseller partners - Drive partner enablement and define clear co-sell and deal engagement workflows - Begin tracking early performance indicators for partner-sourced and partner-influenced pipeline ONE-YEAR OUTLOOK - Build durable, high-value relationships with strategic and regional reseller partners - Drive measurable growth in partner-sourced pipeline, net new ARR, and renewals - Expand Docker’s regional coverage and market penetration through partner-led GTM - Continuously refine the reseller engagement model based on performance, feedback, and market trends Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $175K – $250K OTE ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: The Market Insights Manager is an individual contributor responsible for executing the market research and competitive intelligence that informs PointClickCare’s product, marketing, and go-to-market decisions. This role maintains continuous competitive monitoring, builds competitor profiles and market trend analyses, and produces the reports, dashboards, and presentation materials that carry findings to cross-functional partners and contribute to leadership readouts. This role also independently designs and runs standard qualitative studies — in-depth interviews — and supports the design and analysis of quantitative studies such as surveys, MaxDiff, and pricing research. Success in this role requires analytical rigor, methodological curiosity, clear written and verbal communication, and the organization to manage several concurrent projects. Key Responsibilities: Foster a Customer-Centric Culture: Advocate for a customer-focused approach throughout the organization by promoting the voice of the customer and enhancing primary research capabilities. Execute Research Projects: Assist in designing, implementing, and managing market research studies utilizing qualitative and quantitative methods, such as surveys and focus groups, to gather insights on customer needs, market trends, and competitive activity. Methodology Development: Contribute to the development and refinement of research methodologies and best practices to enhance the quality and effectiveness of research efforts. Data Collection and Analysis: Gather, organize, and analyze data from various sources, including qualitative interviews, discussions, surveys, and industry publications, using both basic and advanced tools like Excel, SPSS, or AI-based solutions. Reporting and Insights: Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders, aiding in marketing and product strategy decisions. Presentation Skills: Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations. Quality Assurance: Maintain data accuracy and integrity by overseeing research administration, paying close attention to detail, and properly managing confidential or regulated information. Support Senior Staff: Provide logistical and analytical assistance to senior research or insights managers by conducting background research, drafting survey and discussion guides, and more. Project Management: Oversee project timelines, document research processes, assist with scheduling, and maintain organized research files. Innovation and Trends: Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights. Required Skills & Qualifications: 5 years hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language Expertise with Excel, PowerPoint, PowerBI, and AI solutions Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment Bachelors or advanced degree in business, mathematics, or the sciences Should have understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types. Should have experience managing complex market research studies such as brand health and brand equity trackers Preferred Experience: Has a deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences. Previous experience working successfully in a SaaS organization Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies #LI-TW1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $102,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Almaty, Kazakhstan; San Francisco Bay Area, USA Workplace: OnSite Why work at Higgsfield AI? Higgsfield AI https://higgsfield.ai is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like. WHY THIS ROLE EXISTS A very large share of Higgsfield’s capital goes into compute. GPU procurement, deal economics, the financial planning around it — today that entire function effectively sits on one person’s desk. We’re not hiring someone to explain the business to the board. We’re hiring someone to drive $100M+ strategic deals end to end: find them, model them, negotiate them, close them, and own what happens after. The financial work matters because it’s how you win a deal and how you know it was worth winning — not because someone needs a deck. This is the largest line in our cost base and the surface area is enormous, so you’re in company-level decisions from week one. What the role demands is energy and complete ownership. Nobody hands you a process, a pipeline or a mandate here. You take them. WHAT YOU’LL DO Own GPU and compute economics - Engage and maintain relationships post-deal close, leading delivery of strategic, co-owned initiatives (e.g., co-marketing, case studies, presence at events/conferences, etc. - Become one of the most knowledgeable people in the world on the GPU and AI-compute market: pricing, supply, contract structures, who is building what and at what cost. Through research, and through showing up in person. - Source, structure and negotiate compute and infrastructure agreements — capacity commitments, long-term supply, colocation, energy-linked deals. - Build the cost models that say whether a deal is good, and challenge the ones that say it is. Build and challenge the financial picture - Build and stress-test P&L and FP&A models at company level. - Own forecasting for the largest line in our cost base. - Work directly with the CEO and the co-founders on the development strategy and financial planning. Shape major strategic deals - Model the economics of large partnerships and identify where the value actually sits. - Translate commercial decisions into a financial story leadership, the board and investors can act on. REQUIREMENTS - McKinsey / BCG / Bain-type background, or equivalent depth from corporate finance, investment banking, infrastructure PE, or a strategic-finance role at a fast-scaling company. Consulting alumni at Engagement Manager / Principal level and above. - You can build a three-statement model, an FP&A forecast and a deal case yourself — and find the error in someone else’s. - You understand the economics of large strategic deals: capacity, offtake, TCO, capex versus opex, contract structure. - At least 3 years working in international markets — at a global company, or in a role where you owned deals or operations across multiple countries. - Able to become a genuine domain expert fast, from a standing start, on something technical. - Heavy international travel. The GPU market is a relationship market and it does not happen online. - Fluent English and Russian. Nice to have - A technical or quantitative undergraduate degree — engineering, physics, applied maths, CS — underneath the commercial track. - Procurement, supply-chain or capacity-planning exposure at real scale. - Time at a cloud, GPU, data centre, semiconductor or energy company, including on the commercial side. - You’ve already made the jump from consulting or banking into an operating role at a startup. COMING FROM THE COMPUTE SIDE INSTEAD? If you’ve bought or sold GPU capacity at a cloud, neocloud, data centre or hardware company and you can hold your own on the numbers, this is your role too. We care that you know the market and can move a deal, not which chair you sat in while you learned it.   WHAT WE OFFER - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support for candidates moving from another city or country. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, and other office benefits. Location: Almaty or San Francisco (onsite), with heavy international travel and regular trips to the other hub. Our team works from the office six days per week. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams. Also hiring: GM, International Partnerships — same seniority, focused on enterprise B2B partnerships and commercial execution across verticals. If your background is commercial rather than analytical, apply there https://jobs.ashbyhq.com/higgsfieldai/a89ac4c2-176b-44c0-9192-f6c16d786ea7 instead.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This is a 4-month contract. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. We are seeking a talented and detail-oriented Capture Artist to join our team on a temporary contract basis to support the creation of marketing and promotional materials, in addition to in game and social content. The Capture Artist will be responsible for capturing high-quality gameplay footage and screenshots that showcase gameplay features and game modes. This role requires a strong understanding of video game mechanics, visual storytelling, and production workflows. The ideal candidate is passionate about gaming and possesses excellent attention to detail, an eye for good shot composition and can work efficiently in a fast-paced production environment. Responsibilities Capture high-quality gameplay footage and screenshots across various game modes and gameplay scenarios. Create visually compelling gameplay moments that highlight key features, mechanics, and player experiences. Stage and execute specific gameplay scenarios based on creative briefs and marketing requirements. Technical Operations Work with debug game builds and capture hardware. Operate various recording devices to capture gameplay. Configure and manage recording settings to meet project specifications. Troubleshoot game builds, hardware, and software issues. Maintain organization of captured assets, including proper naming conventions and file management. Collaboratio n Work closely with Producers, Creative Directors, Game Developers, Marketing, and Editorial teams to fulfill content requests. Participate in capture planning sessions and creative reviews. Communicate progress, challenges, and asset status to stakeholders. Asset Managemen t Organize captured assets and distribute to editorial personnel both on-site and remote. Maintain accurate records of builds, capture settings, and content requests. Ensure all deliverables meet quality and technical standards. Required Qualification s Experience working with debug builds and camera controls. General computer proficiency on Mac and PC. Familiarity with Adobe Premiere and Media Encoder a plus. Excellent attention to detail and ability to follow creative direction. Strong organizational and asset management skills. Ability to manage multiple projects and deadlines simultaneously. Comfortable working in a collaborative, fast-paced environment. Team player with a positive and productive attitude. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $25 — $35 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This is a 4-month contract. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. We are seeking a talented and detail-oriented Capture Artist to join our team on a temporary contract basis to support the creation of marketing and promotional materials, in addition to in game and social content. The Capture Artist will be responsible for capturing high-quality gameplay footage and screenshots that showcase gameplay features and game modes. This role requires a strong understanding of video game mechanics, visual storytelling, and production workflows. The ideal candidate is passionate about gaming and possesses excellent attention to detail, an eye for good shot composition, and can work efficiently in a fast-paced production environment. Responsibilities Capture high-quality gameplay footage and screenshots across various game modes and gameplay scenarios. Create visually compelling gameplay moments that highlight key features, mechanics, and player experiences. Stage and execute specific gameplay scenarios based on creative briefs and marketing requirements. Technical Operations Work with debug game builds and capture hardware. Operate various recording devices to capture gameplay. Configure and manage recording settings to meet project specifications. Troubleshoot game builds, hardware, and software issues. Maintain organization of captured assets, including proper naming conventions and file management. Collaboration Work closely with Producers, Creative Directors, Game Developers, Marketing, and Editorial teams to fulfill content requests. Participate in capture planning sessions and creative reviews. Communicate progress, challenges, and asset status to stakeholders. Asset Management Organize captured assets and distribute to editorial personnel both on-site and remote. Maintain accurate records of builds, capture settings, and content requests. Ensure all deliverables meet qua lity and technical standards. Required Qualifications Experience working with debug builds and camera controls. General computer proficiency on Mac and PC. Familiarity with Adobe Premiere and Media Encoder a plus. Excellent attention to detail and ability to follow creative direction. Strong organizational and asset management skills. Ability to manage multiple projects and deadlines simultaneously. Comfortable working in a collaborative, fast-paced environment. Team player with a positive and productive attitude. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below, this is an hourly rate. $25 — $35 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Almaty, Kazakhstan; San Francisco Bay Area, USA Workplace: OnSite Why work at Higgsfield AI? Higgsfield AI https://higgsfield.aiis the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like. WHY THIS ROLE EXISTS Higgsfield has grown roughly 35x in the last twelve months. 390 of the Fortune 500 are already on the product, and the adoption patterns look like nothing that came before — teams find us, adopt us and expand without anyone selling to them. That’s what an AI-native product does, and it’s how the company is built: small teams, no inherited process, decisions made in hours rather than quarters. The opportunity now is to take that industry by industry. Advertising. Entertainment. Gaming. Retail. E-commerce. Each one is a category where a single person can go in, land the anchor accounts and own the vertical outright. We’re hiring hunters for that. Not account managers working inbound — people who pick a vertical, build the target list themselves, and take it. WHAT YOU’LL DO Own global B2B partnerships - Drive the full partnership lifecycle end to end — sourcing, pitching, structuring, negotiating and closing deals with international partners. - Build and scale the partnerships pipeline across key markets. You own the target list, not just the deals handed to you. - This role travels: partners, in their market, in person. Lead commercial execution - Own revenue targets and deliver against multi-million-dollar goals. - Structure complex deals, paid pilots and multi-year strategic agreements. - Restart stalled deals because you decided to, not because a process told you to. Shape strategy and go-to-market - Identify high-value use cases with partners and translate Higgsfield’s capabilities into outcomes they can defend inside their own organisation. - Design partnership models, pricing structures and GTM approaches from scratch. - Switch verticals fast — a media holding this month, a consumer brand the next, a platform after that. Own accounts and grow them - Build durable relationships at C-level with founders, operators and decision-makers. - Drive expansion, upsell and new revenue streams inside existing accounts. - Carry the full commercial picture: what a deal books and what it costs us to serve. REQUIREMENTS: - 7+ years in enterprise sales, business development or partnerships, closing complex multi-million-dollar deals you personally sourced and negotiated. - At least 3 years working in international markets — at a global company, or in a role where you owned deals or operations across multiple countries. - Experience at a company that scaled aggressively, where daily progress was expected and intensity was normal. - You hold both sides of the business in your head. You can say what a partnership earns and what it costs to deliver in the same sentence. - Comfortable with almost no structure. You’ll get context and access, not process. - Heavy international travel. - Fluent English and Russian. Nice to have - Sold into enterprise media, advertising, entertainment or consumer brands. - Ran a P&L, a market or a vertical as a GM or country lead. - Broke into an international agency or global commercial organisation as a non-native speaker. WHAT WE WEIGH OVER BRAND NAMES We optimise for intensity and ownership. Three deals you actually built beats a decorated CV of roles you inherited, and a thin LinkedIn profile is not a problem here — several of our strongest people have one. If your best work isn’t visible online, tell us about it in your application. WHAT WE OFFER - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support for candidates moving from another city or country. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, and other office benefits. Location: Almaty or San Francisco (onsite), with heavy international travel and regular trips to the other hub. Our team works from the office six days per week. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams. Also hiring: GM, Strategic Partnerships — same seniority, focused on GPU and compute economics, financial planning and investor-facing strategy. If your background leans consulting or corporate finance, or you come from the cloud and compute world, apply there https://jobs.ashbyhq.com/higgsfieldai/00807c29-404b-4267-9089-40f031bfc6d1 instead.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO: - Drive partner activation through onboarding, enablement, certification, governance, and operational support programs that help product, strategic, and channel partners become productive quickly. - Build and continuously improve the systems, playbooks, processes, and partner-facing resources that enable Sierra’s partnership ecosystem to scale, including onboarding guides, enablement content, FAQs, and operational documentation. - Coordinate cross-functional execution across Product, Engineering, Sales, Solutions Engineering, Customer Success, Marketing, Legal, GTM Operations, and Partnerships to support product launches, technology integrations, joint GTM programs, co-sell motions, and strategic initiatives. - Plan and execute ongoing partner engagement and governance, including enablement sessions, webinars, QBRs, executive business reviews, newsletters, office hours, partner events, and ongoing partnership management. - Build reporting and use data to improve partnership health, tracking partner activation, engagement, pipeline contribution, partner-influenced revenue, and overall performance while identifying friction and continuously improving how Sierra launches, activates, and scales partnerships. WHAT YOU'LL BRING: - 6+ years of experience in partnership management, partner programs, partner success, ecosystem operations, program management, or a related function within an enterprise SaaS company. - Experience launching, activating, and scaling strategic partnerships, including partner onboarding, enablement, certification, joint GTM execution, technology launches, and ongoing partner success. - Strong cross-functional operator with experience influencing Product, Engineering, GTM, Customer Success, Marketing, Legal, and external partners without direct authority, and exceptional organizational, communication, analytical, and project management skills. - Comfortable with APIs, integrations, and technical product concepts, with the ability to collaborate closely with technical teams without needing to be an engineer. - Fluent with modern AI tools and workflows, actively using AI to improve your work and understanding how AI is changing enterprise software, customer engagement, and partnership models; thrives in ambiguity and enjoys turning strategy into repeatable execution. EVEN BETTER... - Experience supporting and scaling strategic partnership programs across product and technology partnerships, cloud ecosystems, systems integrators, strategic alliances, or channel networks, ideally in a high-growth global environment. - Experience working across enterprise software ecosystems and partners such as AWS, Google Cloud, Microsoft, Salesforce, ServiceNow, Stripe, Twilio, Snowflake, Databricks, or large global systems integrators, with familiarity across PRM, CRM, partner enablement, learning management, and collaboration platforms. - Technical and AI ecosystem experience, including AI platforms, developer tools, or enterprise software, with prior software development, solutions engineering, or technical implementation experience a plus. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; Washington, D.C. Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Own the end-to-end partnership strategy for Sierra’s US, Canada, and UK Government & SLED ecosystem, identifying, prioritizing, recruiting, and structuring the systems integrator, reseller, distributor, and strategic alliances that will most accelerate Sierra’s growth and expand our public-sector reach. - Build and lead joint go-to-market strategies with key partners, developing compelling joint value propositions, identifying priority accounts and use cases, and aligning sales motions, pipeline goals, and shared success metrics to drive measurable commercial outcomes. - Build a scalable partner program and enablement engine from the ground up, including training, certification paths, sales plays, field-facing materials, commercial frameworks, and onboarding programs that give partners the tools and confidence to effectively position, sell, and deliver Sierra. - Own and grow strategic partner relationships from initial engagement through long-term success, cultivating executive-level sponsorship while establishing the operating rhythms, joint planning, business reviews, governance, and scorecards needed to keep partnerships accountable, productive, and scaling over time. - Serve as the connective tissue between Sierra and the broader public-sector partner ecosystem, partnering closely with Sales, Marketing, Product, and Legal; bringing market intelligence and partner feedback back into Sierra; representing the company at key industry and procurement events; and using pipeline and performance data to determine where to invest, course-correct, or evolve our partnership strategy. WHAT YOU'LL BRING - 10+ years of experience in strategic partnerships, alliances, or channel strategy, with significant experience across US, Canada, and/or UK Government and SLED markets and a proven track record of building and scaling partner programs that drive engagement and pipeline. - Strong relationships across the government technology ecosystem, including resellers, systems integrators, distributors, and strategic partners such as Carahsoft, Deloitte, Accenture Federal Services, or comparable public-sector organizations. - Deep understanding of government procurement and public-sector requirements, including RFPs/RFIs, cooperative purchasing vehicles, GSA schedules, CCS/G-Cloud frameworks, Canadian procurement vehicles, and relevant compliance, security, and accessibility requirements. - Strong executive presence and relationship-building skills, with a demonstrated ability to earn senior-level trust and sponsorship while developing GTM frameworks, enablement programs, and operating cadences that scale partnerships. - AI fluency and a builder mindset, with experience leveraging AI-powered tools and insights in day-to-day work and applying that knowledge to partnerships around an AI-native product like Sierra, along with the ability to travel across the US, Canada, and UK as needed. EVEN BETTER... - Experience working at or partnering closely with government-focused organizations such as Carahsoft, Deloitte, or Accenture Federal, ideally within a high-growth enterprise company where you helped build and scale a public-sector partner ecosystem. - Experience structuring and growing strategic partnerships, including negotiating commercial terms, developing co-sell and governance frameworks, and driving joint GTM initiatives, customer events, executive engagement, and partner marketing programs. - Knowledge of the government technology landscape, ideally including CX/customer service technology, AI/ML applications and public-sector AI policy/procurement trends, with an existing security clearance or eligibility to obtain one where applicable. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York City Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role: We're looking for a Solutions Engineering Manager to lead and grow our presales function in NYC. Reporting to our presales VP of Solutions Engineering, this is a founding leadership role where you'll help us establish the discipline from the ground up, shaping the playbook that drives your region's success while collaborating across the business to share best practices. As a Solutions Engineering Manager, you will have full ownership of your team's success; you'll be hiring and developing Solutions Engineers, while staying hands-on in the highest-impact deals in your market. You'll set the bar for how your team runs discovery, demos, Proofs of Concept, and technical evaluations. You'll regularly partner with Sales leadership, Product, Customer Success, and Product Marketing to connect your team's work to revenue outcomes. You'll own forecasting, performance, and the overall health of your market, collaborating with presales leadership on strategy and priorities. Recruitment and Development - Hire, ramp, and develop a team of 5-10 Solutions Engineers (SEs)in your region, across experience levels, from mid-career to subject matter experts. - Run regular 1:1s, deal reviews, and career development conversations, ensuring a high quality of discovery, demos, and technical evaluations across the team. - Build a collaborative, inclusive team culture where Solutions Engineers support each other across deals, not just their own book. Execution - Execute and reinforce Synthesia's core presales motions (research, discovery, demos, workshops, Proofs of Concept, champion building, and handover to customer success) with consistency across your team. - Design and evolve Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars, so your team proves business value quickly regardless of use case. - Build and maintain the presales toolkit for your team with Synthesia's product and operations teams for demo environments, reusable assets, evaluation guides, and objection handling; iterating where you see gaps for your market. - Evangelize and drive consistent use of AI tools across your team, from call prep to demo delivery to turning discovery notes into follow-up documentation to improve win rate and deal size. - Partner with Enablement and senior SEs in other markets to share what's working and avoid rebuilding the same assets twice. - Own forecasting and pipeline hygiene for presales involvement in your market, and report on team performance, win rates, and Proofs of Concept throughput to presales leadership. - Partner with Sales leadership on account and territory strategy, resourcing your team against the highest-value opportunities. - Bring visibility to deal risk, timeline, and technical dependencies across your team's active opportunities, and unblock what your SEs can't unblock alone. - Route field feedback, product gaps, and competitive intelligence from your team up to Product, Product Marketing, and SE leadership. Domain and Playbook expertise - Design and evolve Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars. - Use your experience in expert-level discovery, demonstrations, and Proofs of Concept scoping to coach SEs at every level. - Build fluency in MEDDPICC and Command of the Message frameworks across your team through coaching on real-world application, not framework recitation. - Deliver and coach Proofs of Concept and executive readouts as a business narrative, not a feature tour, holding the room with C-level audiences yourself when the deal calls for it. About you: - Experience recruiting, managing, and developing Solution Engineering presales teams. - You've owned the full employee life cycle from hiring through onboarding and promotions, across tenures from early stage to specialised individual contributors. You've done this with teams you've inherited, plus those you've built from scratch. - Your path to leadership started as an IC executing straightforward opportunities against a playbook, then evolved into solving complex problems with product partners - ultimately building deep expertise in a specific business area or vertical. - Track record of improving team performance through coaching, hands-on deal support, and consistent execution of an established presales process, not through reinventing it. - Comfortable owning forecasting, pipeline hygiene, and performance reporting from a presales perspective, not mimicking the AE perspective. - Fluent in MEDDPICC and Command of the Message, with the credibility to coach both new and experienced SEs on applying them. - Clear, inclusive communicator who can flex from deep technical detail to executive-level value narratives, and can teach others to do the same. - Collaborative leadership style, comfortable partnering with Sales, Product, Customer Success, and Product Marketing leadership as peers, not just stakeholders. Location: This role is hybrid (2+ days a week in our NYC office depending on needs), and we offer 60 days "work from anywhere" annually. Beneftis - A competitive salary + stock options in our fast-growing Series E startup - Hybrid working environment for NY based employees - 100% Medical, Dental & Vision - 401k Plan + company match - Paid parental leave - 25 days of annual leave + Public holidays + paid sick leave - Fun culture with regular socials - A generous referral scheme - A brand new computer + monitor, + a working from home stipend

Location: Macedonia; Georgia; Moldova; Romania; Greece; Croatia; Kosovo; Serbia Workplace: remote In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we've transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide.   Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success. Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence. We are looking for a results-driven SDR to join our intake pod - the team that runs new clients through their first three months at Belkins. Each pod is built around an Account Strategist who owns client strategy through the pilot, supported by a Delivery Lead, Content Strategist, Researcher, and Email Deliverability Specialist. This structure means the technical side of outreach is handled for you - your focus is on calling and converting prospect responses into booked appointments.   You will work across multiple pilot-stage client projects at once (typically 3-4), running high-volume cold calling via power dialer and personally managing all replies from automated email and LinkedIn campaigns. Because every account is brand new, the meetings you book in the first weeks carry extra weight - they're often a client's first real proof that the engagement is working. Things You’ll Be Doing: Cold Calling Running outbound calling campaigns via power dialer (Koncert) across multiple (3-4) pilot-stage client projects at once - every account brand-new, so there's no history to lean on and no slow ramp-up; Handling objections live, on the call, and steering each conversation toward a booked appointment, not just working through a script; Tracking connect rate and call-to-meeting conversion, flagging performance issues to your Account Strategist before they become a pattern - with only three months on the clock, a slow week can't go unnoticed. Reply Handling — Email & LinkedIn Personally owning every reply that comes in from automated email (Reply.io / Inbox AI) and LinkedIn (Expandi) campaigns -responding within 4–8 working hours, handling objections in writing, and nurturing prospects until they convert into confirmed meetings; Scheduling appointments and sharing meeting details with the team via Slack. Campaign Oversight & Reporting Monitoring key metrics across every project - connect rate, reply rate, conversion rate - as your own numbers, not someone else's dashboard. Feeding structured feedback to Research, Content, and EDS so lead quality and messaging actually improve, not just flagging that something isn't working. Keeping CRM hygiene tight in HubSpot and sharing a weekly recap your Account Strategist can actually use. What You Bring: 2+ years of outbound SDR experience with a strong cold calling background ; Fluent English - written and spoken - comfortable working across US and European time zones; Metrics-driven: you track your dials, connect rates, and conversion numbers and know how to improve them; Strong objection handling and a consistent track record of landing next steps; Comfortable working brand-new accounts with no track record yet, and able to manage multiple pilot-stage client projects in parallel without losing quality or pace; Reliable CRM hygiene and disciplined follow-up across all open threads; Self-starting and proactive - you hold your pace without needing external pressure. How We Hire: Recruiter Interview (~30 minutes) — with Yuliia or Inna. Practical Task (~60–90 minutes) — a written exercise covering outbound thinking, objection handling, and lead prioritization. Hiring Manager Interview (~45–60 minutes) — a conversation with the SDR Enablement Manager covering the details of your work, performance analytics, and a live cold-call roleplay. Final Interview (~60 minutes) — with the Managing Director and HR Business Partner to assess company fit and explore your values and working style. Offer & Onboarding — if it's a yes, we move fast. *We may use AI tools to support parts of the hiring process. Final decisions are made by humans. Contact us for information on data processing. At Belkins, we care deeply about our team members, and we prove it through: Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused. Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp. Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being. Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. Global Sync: We align with U.S. holidays to keep our global teams in sync. Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.

Location: Remote - European Region Workplace: hybrid Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks. Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not. Responsibilities: Collaborate with cross-functional and cross-domain teams to gather requirements, design solutions, and deliver features Design, develop, and maintain backend systems using PHP and MySQL(or similar), ensuring they are scalable and maintainable Implement and optimize complex features with a focus on clean, reusable, and efficient code Write unit tests to ensure the reliability and scalability of code Participate in code reviews, architecture discussions, and ensure adherence to best practices in software development Monitor and troubleshoot production systems, ensuring the highest levels of availability, performance, and security Share on-call duties with the team to ensure smooth operations of the systems in production Stay updated with new technologies and trends, and introduce them where appropriate to enhance system performance and maintainability Requirements: Experience (5+ years) in object-oriented PHP and modern PHP tools Software design principles (SOLID, KISS, DRY) and layered architecture Applied DDD practices: bounded contexts, aggregates, domain events Good knowledge of the latest versions of Laravel framework Strong understanding of relational databases like MySQL/PostgreSQL including transaction management Experience in database query optimization, analysing deadlocks and db performance Message-driven services in production with Apache Kafka or a comparable broker Handling money in application code: exact arithmetic, explicit rounding rules, multi-currency precision, idempotent money-moving operations Security best practices Experience with monitoring tools (Prometheus, Grafana or similar) Working with Docker/Docker Compose/Kubernetes on a daily basis Good level of spoken and written English (B1+) and Russian Nice to have: Experience with Go Fintech, payments, or crypto domain experience High-load Why join CryptoProcessing by Coinspaid You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/